Asia Outlook - Issue 16 by Outlook Publishing

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CORPORATION The Singaporean oil & gas specialist is teaming up with world-leading industry players to fulfill Papua New Guinea’s LNG potential

NTT MSC SDN BHD 44 Answering technological change with end-to-end IT solutions

CSF GROUP 56 Capitalising on the region’s demand for data centres

MAH SING GROUP BERHAD

Uncompromising commitment towards total customer satisfaction

SEALINK ASIA 76 Venturing further afield alongside the world’s industry leaders

ASIA OUTLOOK ISSUE 16 ALSO FEATURING: GLOBAL TRANSIT COMMUNICATIONS | EMERSON NETWORK POWER | SSI

Big Box

Downtown Line 1 – Tunnel Eye

UIC @ Shenton – Self-Climbing Liftcore

Yishun Community Hospital

W E L C O M E Asia Steps on the Gas

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Of all the world’s regions, it is arguably East Asia which is most renowned for technological innovation; often taking bold, entertaining and bonkers steps to find game-changers envied by their western counterparts. Slightly less air time is given to the bedrock of industry underpinning such economic sustainability in these nations however, with the less glamorous CORPORATION trade, FDI and resource avenues The Singaporean oil & gas specialist is teaming up with world-leading industry players to fulfill Papua New Guinea’s LNG potential quietly endeavouring to innovate themselves in the background. Asia Outlook likes to pay equal attention to both ends of the scale however, and this month bridges the gap between vital industrial breakthroughs and futuristic technological prowess. Leading the way for the former is the oil & gas industry, epitomised by this edition’s lead feature, showcasing InterOil’s role in Papua New Guinea. Having already been pivotal as part of the country’s PNG LNG project last year, the Company’s partnership with Total SA on the Elk-Antelope gas field is set to be critical in securing the nation as an attractive investment destination in the future. The Decommissioning Asia Pacific event will no doubt explore LNG’s role in the fragile oil & gas sector even further later this year; setting the tone for our - as always - extensive look towards future trends in the tech domain as well. While Emily Jarvis tackles the continent’s largest market - China - and subsequently, its largest smartphone manufacturer - Xiaomi - our showcasing section veers closer to Asia Pacific, promoting the success stories of NTT Communications, CSF Group and Global Transit Communications; all of which are making notable forward strides in the data centre market. One data centre company all too familiar with Asia Outlook is Emerson Network Power, and we catch up with the tech specialists once again this month to analyse the role of IT at the network’s edge. Rounding up August’s assortment, Mah Sing Group Berhad builds towards its mission of becoming Malaysia’s most respected and diverse player in the premier property development market, and our interview with the CEO of the Sustainable Shipping Initiative is complemented by Sealink Asia’s drive towards sustainable growth in the Matthew Staff ship manufacturing industry. Editorial Director, Outlook Publishing Enjoy the issue! NTT MSC SDN BHD 44 Answering technological change with end-to-end IT solutions

CSF GROUP 56 Capitalising on the region’s demand for data centres

MAH SING GROUP BERHAD

Uncompromising commitment towards total customer satisfaction

SEALINK ASIA 76 Venturing further afield alongside the world’s industry leaders

ASIA OUTLOOK ISSUE 16 ALSO FEATURING: GLOBAL TRANSIT COMMUNICATIONS | EMERSON NETWORK POWER | SSI

EDITORIAL

Editorial Director: MATTHEW STAFF matthew.staff@outlookpublishing.com Deputy Editor: EMILY JARVIS emily.jarvis@outlookpublishing.com

PRODUCTION

Production Manager: DANIEL GEORGE daniel.george@outlookpublishing.com Art Director: STEPHEN GILES steve.giles@outlookpublishing.com Advert Designer: MANDY FARNELL mandy.farnell@outlookpublishing.com Images: Thinkstock by Getty Images

BUSINESS

Sales Director: NICK NORRIS nick.norris@outlookpublishing.com Operations Director: JAMES MITCHELL james.mitchell@outlookpublishing.com Sales Managers: BEN WIGGER ben.wigger@outlookpublishing.com TOM CULLUM tom.cullum@outlookpublishing.com Senior Project Managers: ARRON RAMPLING arron.rampling@outlookpublishing.com DONOVAN SMITH donovan.smith@outlookpublishing.com Project Managers: CALLUM PHILP callum.philp@outlookpublishing.com EDDIE CLINTON eddie.clinton@outlookpublishing.com JOE PALLISER joe.palliser@outlookpublishing.com JOSH HYLAND josh.hyland@outlookpublishing.com

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In this issue of Asia Outlook...

INTEROIL CORPORATION Energising Asia Leveraging LNG for the good of PNG

C O N S T R U C T I O N

MAH SING GROUP On Song Sustainability Surpasses Industry Demand

Uncompromising commitment towards total customer satisfaction

T E C H N O L O G Y

NTT MSC Sdn. Bhd. Seamless IT Solutions Fulfil Global Cloud Vision Answering technological change with end-to-end IT solutions

NEWS

XIAOMI The Apple of the East

MANUFACTURING

SEALINK ASIA The Global Integrated Service Provider

Venturing further afield alongside the world’s industry leaders

All the latest top stories across the month from Asia

China’s national underdog enters the global smartphone market

SINGAPORE AERO ENGINE SERVICES LIMITED (SAESL) Expertise and Precision The best, servicing the best

CSF GROUP Cutting-Edge Turnkey Solutions

Capitalising on the region’s demand for data centres

EMERSON NETWORK POWER Powering IT at the Network Edge

Converged systems to redefine data centre architecture and infrastructure

S E C T O R F O C U S

SHIPPING & LOGISTICS On Course for Vision 2040

SHOWCASING LEADING COMPANIES Tell us your story and we’ll tell the world

The Sustainable Shipping Initiative addresses the sector’s most significant challenges and opportunities

GLOBAL TRANSIT COMMUNICATIONS Connecting Asia to the World

Progressing from IP providers to International bandwidth providers

E V E N T F O C U S

DECOMMISSIONING AND MATURE WELLS MANAGEMENT CONFERENCE

Developing decommissioning and abandonment knowledge on an international scale

MALAYSIA INSURANCE SUMMIT

Experts exchange thoughts on opportunities and challenges in the insurance industry

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E X H I B I T I O N S

Singapore Jewellery & Gem Fair Returns to Marina Bay Sands The third edition of the region’s largest jewellery marketplace will take place in October, 2015 at Marina Bay Sands and will showcase more than 100,000 pieces Singapore Jewellery & Gem Fair will return for its third year as the largest fine jewellery event in the region. From 22-25 October at the Sands Expo and Convention Centre, visitors will find themselves stepping into an extraordinary world of glitter and glamour featuring more than 100,000 pieces of fine jewellery and gems covering an extensive price range from hundreds to millions of dollars. Exclusively endorsed by the

Singapore Jewellers Association and the Diamond Exchange of Singapore, the fair presents buyers with unique opportunities to acquire desirable jewels directly from reputable jewellery manufacturers and wholesalers from around the world. “The third edition of Singapore Jewellery & Gem Fair will present a greater variety of jewellery, bigger surprises and more business and trading opportunities than the previous two editions. As the event

The Fair is the largest fine jewellery event in the Asia Pacific region

organiser of the world’s largest and most professional international jewellery fairs, UBM Asia is uniquely positioned to adhere to the highest industry standards and deliver a world-class experience to our visitors,” said Paul Wan, Managing Director, UBM Exhibition Singapore Pte Ltd. “As the largest luxury destination in the world, Singapore has proven to be the ideal epicentre for staging the fair and we are confident that the upcoming edition will continue to surpass both exhibitors’ and visitors’ expectations,” he added. According to Forbes magazine, Singapore is regarded as the third wealthiest nation in the world based on gross domestic product (GDP) at purchasing power parity per capita. Singapore has 105,000 high-networth individuals (HNWIs) and is poised to record the world’s highest growth of ultra-high-net-worth individuals (UHNWIs) in the next decade. In 2014, Singapore’s jewellery market was worth approximately US$3.5 billion. According to the Antwerp World Diamond Centre in Belgium, approximately 184,000 carats of polished diamonds valued at US$315 million were exported from Antwerp to Singapore in the past six years, and the Singapore jewellery market is expected to grow even further in the next few years. The last edition of the Singapore Jewellery & Gem Fair attracted 161 international exhibitors from 21 countries and a total of 9,615 visitors; a ten percent increase over its inaugural 2013 edition’s visitorship. The fair also concluded with 89 percent of visitors expressing their satisfaction with the quality of exhibitors and 80 percent of visitors sharing their interest to visit the fair again.

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E N E R G Y

First Ever Solar-Powered Tea Plantation in China to be Delivered by Trina Solar Trina Solar Limited, a global leader in photovoltaic (PV) modules, solutions, and services, has announced an agreement to supply 51MW of its dual glass modules to Yunnan Electric Power Design Institute, a subsidiary of China Energy Engineering Group, and the EPC provider for the agricultural PV power plant project located in Xishuangbanna, Yunnan province in China. The plant will be used to power equipment in tea plantations, and will be the first of its kind within China. Jichun Zhang, Deputy General

Manager of Yunnan Electric Power Design Institute commented: “We are very pleased to cooperate with Trina Solar, an industry leader with a vision to build a greener world, for a pioneer project in China to put solar power to work on the tea plantations. I believe with Trina Solar’s leading technology and highly reliable products, the tea plantations can be more efficient with

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AIMS Group Acquires Jaring Network despite Unhealthy Market The AIMS Group, Southeast Asia’s leading carrier-neutral data services provider, has secured the bid to acquire the data centre and networkrelated customer assets of Jaring Communications Sdn Bhd (Jaring). Under the acquisition, AIMS will also attain the rights to Jaring’s IPv4 addresses and all of Jaring’s existing customers related to data centre, broadband and access, cloud and managed services. The estimated total value of these unexpired contracts is more than RM50 million. AIMS Group Chief Operating Officer Mohammad Azman said: “AIMS was awarded Jaring’s assets based on a balance of many factors; in terms of price, product portfolio, experience and skilled resources to fast track the necessary migrations between AIMS

Mohammad Azman, Chief Operating Officer of AIMS Group

increasing self-reliance and emitting less pollution.” The agricultural PV project will have the capacity to deliver 100MW in total. However, phase 1 of the project will shortly begin and see 51MW installed by Trina Solar. Its dual glass frameless PV modules are extremely durable, made with front and back layers of heatstrengthened glass, providing strong protection against environmental factors such as heavy humidity and pesticide use, while maintaining a high rate of sunlight transmission and efficiency. They excel in greenhouse environments, where properly maintaining temperature is crucial to the success of crop growth. Shipments of the modules are expected to complete in Q3 2015. and the acquired Jaring operations.” He also highlighted the data centre would leverage its unique ‘carrier neutral’ position to ensure smooth migration of services for Jaring’s customers. As it is, AIMS’ data centre space located at Menara AIMS in the heart of Kuala Lumpur, is currently almost fully 100 percent utilised. In order to cater for its newly acquired assets, such as Jaring, AIMS plans to add another 10,000 square feet of space to its Kuala Lumpur facility. Additionally, AIMS also operates data centres in Cyberjaya, Johor, Singapore, Penang and Sabah. “The Group’s decision to selectively acquire Jaring’s assets was carefully deliberated upon. We are very confident that AIMS will be able to optimise the purchase of assets from Jaring for our customers, as well as for the betterment of the data centre sector in Malaysia,” Azman concluded.

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S M I N I N G

AMC Consultants Opens New Office in Singapore

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Major IoT Study Reveals Revenue Gainsx According to a recent study conducted by Tata Consultancy Services (TCS), more than 80 percent of companies around the world have increased their revenue by investing in the Internet of Things, with a significant number planning huge investment in this area in 2015 alone. The major study on IoT surveyed 795 executives and highlighted the significant challenges that lie ahead for businesses transitioning to the new model. Commenting on the study, Natarajan Chandrasekaran, CEO and MD of TCS, said: “The age of IoT is well underway. The question is, whether businesses are ready to realise the full potential of this technology. Our latest global trend study found that leaders in using IoT technologies are using it to completely re-imagine their businesses by changing every aspect of them from business models and products to business processes and workplaces. “Now is the time for every leader in every industry to re-imagine the possibilities for their businesses in a world of smart, connected ‘things’.”

Leading independent mining consultancy firm, AMC Consultants (AMC), has further expanded its offices beyond Australia, increasing its presence in Singapore with its eighth office in the country. The decision to open AMC’s eighth office in Singapore was a natural step given the mining consultancy’s growing presence and increasing market share in the Singaporean minerals sector over the past seven years. “Having completed more than 300 consultancy assignments across South-East Asia, 37 of them for Singaporean clients alone, we are confident there is a clear demand for AMC’s expert advice in Singapore,” said Patrick Smith, Managing Director of AMC Consultants. “We are also very fortunate to have a consultant of Mark Berry’s calibre and experience in the region driving this new venture.” Government institutions, local industry bodies, and clients alike have expressed their support for AMC’s new permanent presence in Singapore and see it as an important addition to the country’s minerals sector.

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Renewable Energy Overtakes Nuclear among Asia’s Economic Elite Solar, wind and other forms of renewable energy - besides hydroelectric dams - now supply more electricity than nuclear in Japan, China, India and five other major economies accounting for about half of the world’s population - according to an atomic industry report entitled the ‘World Nuclear Industry Status Report 2015’. While nuclear stations on average produce around twice as much electricity as renewables annually, for every kilowatt installed, the high growth of solar, wind and other renewables means atomic power is fast being eclipsed as nations turn away from the energy source after the Fukushima disaster in Japan. Nuclear power generation increased by 2.2 percent globally in 2014, even with the first extended shutdown of Japan’s atomic industry for 45 years, but with solar power increasing 38 percent and wind power up by a 10th, energy from the sun, wind and other renewable sources is outpacing that of the atom.

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M A N U FA C T U R I N G SHIPPING & LOGISTICS

KONE Wins Elevator Contract in Malaysia’s ‘Silicon Valley’

UPS Expands ChinaEurope Rail Service with LCL Option UPS has announced it has added a Less-than-Container Load (LCL) option for its China-to-Europe rail shipments. The service is available from Zhengzhou to Hamburg and has become part of the UPS Preferred® multimodal freight services portfolio. UPS’s expansion of its rail product portfolio in China reflects the company’s commitment to infrastructure developments along the Silk Road Economic Belt. This expansion coincides with the transformation of China’s

manufacturing industry from a lowcost and high-volume model to a more innovative, quality-focused and customer-centric approach. “The UPS Preferred® LCL rail service will help our customers manage costs and optimise the timein-transit needs of their customers, especially for smaller shipment sizes,” said Jeff McCorstin, President of Freight Forwarding, Asia Pacific.

KONE, a global leader in the elevator and escalator industry, has won an order to supply 60 elevators to Sky Park, a mixed-use development in Cyberjaya in Selangor, Malaysia. Owned by MCT Bhd, Sky Park is expected to be an iconic feature on the skyline of Klang Valley. Out of the 60 elevators, 44 will be scenic elevators to complement the unique building design. “We are elated that our close cooperation with MCT Bhd has resulted in providing the best people flow experience to this uniquely designed development,” said Neeraj Sharma, Executive Vice President for KONE Asia Pacific and Middle East. Sky Park is scheduled to be completed by the end of 2017. T E C H N O L O G Y

Exabytes Acquires Signetique

R E TA I L

Hong Kong Considered World’s Most Attractive Location for Retailers According to ARCADIS’ Retail Operation Index, Asian countries are dominating the top five rankings. Hong Kong, Singapore and Japan are amongst the most attractive locations for retailers ranked globally, with retailers in Hong Kong enjoying the best

conditions in the world in which to operate; benefitting from first rate infrastructure, superior business conditions and a strong economic climate. The high ranking of the three Asia countries reflect their burgeoning middle class and governmental willingness to encourage foreign investment. Furthermore, in environments such as these retailers are able to turn around struggling sales with greater ease, creating a more stable base for investment.

Exabytes Network Sdn Bhd, Malaysia’s leading web hosting and ecommerce solutions provider has acquired Signetique IT Pte Ltd as part of Exabytes’ regional expansion to enhance its presence in Southeast Asia. With the acquisition, Exabytes now has a 15 percent share of the Singapore hosting market. Over the next few years, the Company will focus its energies on expanding further within Southeast Asia, forming further strategic partnerships within the internet business scope. “Being the transportation centre to all major cities in South East Asia, Malaysia is a strategic location for us to expand regionally from,” explained Chan Kee Siak, CEO of Exabytes.

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TELL US YOUR STORY

AND WEâ&#x20AC;&#x2122;LL TELL THE WORLD A S I A O U T L O O K is a digital and print product aimed at boardroom and hands-on decision-makers across a wide range of industries on the continent. With content compiled by our experienced editorial team, complemented by an in-house design and production team ensuring delivery to the highest standards, we look to promote the latest in engaging news, industry trends and success stories from the length and breadth of Asia. We reach an audience of 190,000 people across the continent, bridging the full range of industrial sectors: mining; oil & gas; logistics; resources; manufacturing; construction; engineering; technology; food & drink; retail; finance; and healthcare. In joining the leading industry heavyweights already enjoying the exposure we can provide, you can benefit from FREE COVERAGE across both digital and print platforms, a free marketing brochure, extensive social media saturation, enhanced B2B networking opportunities, and a readymade forum to attract new investment and to grow your business. To get involved, please contact Outlook Publishingâ&#x20AC;&#x2122;s Managing Director, Ben Weaver, who can provide further details on how to feature your company, for free, in one of our upcoming editions.

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Email: ben.weaver@outlookpublishing.com

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By rolling out its products in some of the world’s fast-emerging economies, Chinese startup-cum-tech giant, Xiaomi has emerged as the planet’s third largest phone maker behind Samsung and Apple Writer: Emily Jarvis ast year, Xiaomi became the world’s most valuable tech startup Company, a status which is representative of its climb from zero to a valuation of US$45 billion in just four years. Having surpassed Huawei to become the third largest smartphone maker in the world, China’s Xiaomi is emerging as a serious contender in the mobile market, with the potential to challenge the big two – Samsung and Apple – in its sights. This meteoric rise to fame for the now-smartphone giant was a result of China’s growing prominence as an economic superpower that continues to grow at an incredible rate; with the country’s manufacturing industry generally holding steady in recent times. Apple currently represents a seven percent market share in China, and Xiaomi is hot on its heels with a six percent share and eagerness to take the number one position not just in its home market, but across the world’s emerging economies through an initial expansion focus that will see its unique business model deployed in India, Brazil and other Asian countries; leveraging the substantial population in these territories to secure the highest smartphone sales figures in the world.

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Stepping up expectation

Lei Jun, CEO of Xiaomi Named ‘Forbes Businessman of the Year’ in 2014, Xiaomi Chief Executive Officer and Co-Founder, Lei Jun is often referred to as the ‘Steve Jobs of China’; the head of a growing technology company and a billionaire at 43 years old. Lei owns more than 30 percent of Xiaomi and aside from his entrepreneurial talents, he is also a renowned investor in the Chinese market. At the launch of the Mi 4i in India earlier this year, Lei gave his first speech in what was a valiant and brave attempt at English; a barrier which many Chinese Companies have struggled to overcome. When he announced a free smart wristband for each audience member he yelled out: “Are you OK? Are you OK?” in an attempt to gauge the enthusiasm of the crowd, which quickly became an overnight viral sensation on Youtube after being turned into a music video.

Xiaomi’s rise to prominence is partly based on its ability to create costcompetitive smartphones and tablets while maintaining all the specifications that would be expected from a highend device. Large screens and high build quality at half the cost compared to Samsung and Apple products are key differentiating factors that keep the pressure on these dominant names in technology. Having been criticised for its likeness to the iPhone 5S, the newly released Xiaomi Mi4 has a stainless steel metal frame with the remainder of the case made from plastic with interchangeable plastic covers that are available in a variety of colours and fake wood finishes. Similarly, like the Samsung Galaxy line, the Mi4 features an Android-offshoot proprietary operating system, the MIUI 6 OS, which is based on Android’s 4.4 KitKat. As the national underdog in the global phone market, Xiaomi is driving down the average device costs faster than other makers, according to market research; and its web distribution model cuts at least 10 percent out of the price of each mobile phone through online selling only, cutting out the middleman margins.

SOURCE: Androidheadlines.com

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Xiaomi’s international Vice President, Hugo Barra takes a selfie on stage in Sao Paulo, June 30, 2015. SOURCE: Xiaomi Facebook page

The devices are a far cry from the poor quality reputation that has plagued China’s manufacturing industry for decades, retaining a sale price that is as close to the cost price as possible. In a way, the Mi4 smartphone and Mi6 tablet pair together arguably two of the best loved elements from each handset so as to create something new; however the blatant similarities are difficult for any competitor to ignore and the issue will no doubt come to a head soon, for better or worse. Xiaomi Co-Founder, Lin Bin has previously said that while intellectual property issues were one factor in its global strategy, it was not their biggest concern.

SOURCE IBTIMES

Lei Jun and nternational Vice President Hugo Barra launching the Mi4 in India for RS 12,999

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Contracting market

As a largely domestic Company still, Xiaomi’s fortunes are closely tied to the purchase patterns of Chinese consumers, which has been harboured in 2015 by flatlining sales as the country’s smartphone market shows little signs of growth. During the first half of 2015, Xiaomi shifted an impressive 34.7 million smartphones, representing 33 percent growth year-on-year. While this may seem like considerable growth, the figure is exactly the same as the one achieved in the previous six months, which has called for the Company to explore the possibility of venturing

Lei Jun in the centre of his distinguished team. SOURCE: Leijun.com

into other Asian territories; including Singapore, Malaysia, the Philippines and Indonesia. Most recently - after some serious investment in 2014 - Xiaomi was able to expand into Brazil, another fast-emerging economy that marked its first non-Asian market entry. The Company’s launch here attracted a significantly larger crowd than initially planned for when close-to 8,000 people applied to attend a launch with only 1,500 available seats. It was reported that a few travelled from a town near the Amazon rainforest and the surrounding regions that would have required a 24-hour bus ride. This response prompted a snap decision to hold a second launch event three hours later on the same day.

India and beyond

In addition, the Company was banned then subsequently reinstated to sell its smartphones in India after Swedish-based Ericsson entered a

‘Xiaomi’s expansion into Brazil and India could not have come at a better time as China’s smartphone market has recently started to contract, which had become a potential worry for investors who have supported the brand throughout the years’

patent infringement suit claiming that Xiaomi’s handsets used its patented technologies without permission. Accompanying the announcement of its first manufacturing facility in Sri City, Andhra Predesh this year, Xiaomi announced the imminent launch of the first Xiaomi smartphone - the Redmi 2 Prime - to be manufactured in India. The Company was able to form a partnership with a local company as part of the ‘Make in India’ programme, however, it will have to amend its online business model to bring the devices in-store to cater for India’s preferred method of sale. Xiaomi’s expansion into Brazil and India could not have come at a better time as China’s smartphone market has recently started to contract, which had become a potential worry for investors who have supported the brand throughout the years. These investors are key to securing a global future for Xiaomi’s products and creating a dominant brand presence,

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similar to that of its home country that can rival the customer pull of Apple and Samsung. Brazil and India is just the beginning of the Company’s foray into new territories as it has secured soft entry into Europe and the US via its online shop, where the popular Mi smartphone is nowhere to be seen due to pending resolution of patent issues. However, the online store has launched with four of the Company’s most sturdy but small-time products: the Mi semi-open headphones, Mi Band activity and sleep tracker and two sizes of the portable Mi Power Banks for charging on the move.

Shifting interests

Imag e: Talk Andr oid.co m

China has been at the forefront of smartphone growth in recent years, but as the market begins to contract, Xiaomi is reacting in order to continue on its aggressive growth path by moving into new countries and learning how best to operate.

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The Mi4. SOURCE: C4ETech

‘According to the latest research from Strategy Analytics, global smartphone sales are forecast to grow from 1.5 billion units in 2015, to a record 1.7 billion by 2017; with China accounting for 458 million of these, rising to 505 million in two years’

According to the latest research from Strategy Analytics, global smartphone sales are forecast to grow from 1.5 billion units in 2015, to a record 1.7 billion by 2017; with China accounting for 458 million of these, rising to 505 million in two years. Driven by low smartphone penetration rates, expanding retail availability of devices, wealthier middle-class consumers and an aggressive approach to brand promotions, India is the market that Xiaomi is keen to watch. Here, it is forecast that 118 million smartphones will be sold in 2015, sharply rising to 174 million in 2017; making India the second largest smartphone adopters by volume in two years time. By identifying some of the world’s fastest emerging economies as crucial areas for sustainable business, Xiaomi’s main focus is to now access previously untapped and developing markets where the higher overall population means the mobile market is less saturated; in turn, boosting device sales figures with the hope of beating rivals Apple and Samsung in a competition that could change the face of telecoms in the long-term.

Xiaomi MiBand fitness smart bracelet

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Powering IT at the Network Edge With the increasing demand on bandwidth and advent of the role of the network edge, Ling Chee Hoe, VP for Products and Solutions at Emerson Network Power says that converged systems are the way forward to support the rapid uptake of IT and cloud solutions Writer: Emily Jarvis Asia Outlook (AsO): Why is ‘IT at the network edge’ so important for enterprises

Ling Chee Hoe, VP for Products and Solutions at Emerson Network Power

today? Ling Chee Hoe (LCH): After years of consolidation and centralisation, IT organisations are now turning their attention to the edge of the network to improve interactions with customers and applications. As organisations grow their use of analytics, location-based services, and personalised content, edge of network facilities becomes critical in achieving competitive advantage. Capitalising on this opportunity will require fast deployment, intelligent and high availability infrastructure deployed close to users. Just as organisations struggled to keep pace with computing demand in the first decade of this century, enterprises that don’t address the infrastructures related to the edge will find themselves unable to keep pace with the expansion of applications which are growing exponentially at the edge.

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AsO: What are the most common causes of data centre outages and how much of an effect can they have on downtime? LCH: The following figures serve to only emphasise the fact that data centre breakdown is detrimental to anyone’s business. That’s why it is critical to invest in the right IT infrastructure to ensure system availability and resiliency to avoid costly outages. According to a 2013 study by Ponemon Institute on the cost of data centre outages, the most common causes of data centre outages are UPS battery failure (55%), human error (48%) and UPS capacity exceeded (46%). Other causes of data centre outages are: • Cyber attack (34%) • IT equipment failure (33%) • Water incursion (32%) • Weather related (30%) • Heat related/CRAC failure (29%) • UPS equipment failure (27%) • PDU/circuit breaker failure (26%)

48% Human error

Common data centre outage causes

P O W E R

Meanwhile, the most frequently cited total expense of unplanned outages includes: • IT equipment failure ($959,000) • Cyber crime ($882,000) • UPS system failure ($478,000) • Water, heat or CRAC failure ($517,000) • Generator failure ($501,000) • Weather incursion ($436,000) • Accidental/human error ($380,000) Moreover, the same study found that unplanned data centre outage costs about US$7,900 a minute, while a total data centre outage, with a recovery time of 119 minutes, costs US$901,000. AsO: In line with this, tell me what Emerson is doing in order to ensure resilience at the network edge for its customers? LCH: Emerson Network Power offers technology and solutions that ensure agility, increase uptime resiliency at the network edge, which includes the following: • Reliable, resilient and fault-tolerant UPS systems to protect against surges, outages and voltage fluctuations. Today’s users expect applications to be available. However, as you support more applications at the edge, managing remote systems can present numerous challenges. Ineffective power quality can pass through your UPS units and cause undetected problems. Our UPS solutions provide true, resilient power protection with a proven on-line UPS that protects irrespective of the quality of incoming power and scalability to meet capacity, redundancy or battery times. • Rapidly deployable converged solutions with integrated data centre infrastructure management (DCIM) technology to support business growth. Today, users want new IT equipment and applications

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deployed and operating as quickly as possible. What’s more, your staff want that equipment installed quickly, easily and accurately. Our converged and integrated solutions efficiently combine power management, thermal management and IT management in a single plugand-play infrastructure and are ready to use from day one. Our converged solutions portfolio includes singlerack systems to aisle-based modules which are suitable and scalable for small branch offices and higher density medium sized data centre facilities. • Total high-efficiency solutions that improve CAPEX and OPEX. Loss of revenue due to lapses in productivity is both detrimental and preventable. Effective infrastructure cost managements require a holistic approach; enabling the network edge is not just about upgrading individual components of the network, the answer is creating a holistic strategy for your core to edge. Emerson Network Power can partner with organisations to offer total solutions and services to manage their total core and edge IT assets and infrastructures. AsO: What is the rationale behind the creation of these converged solutions and what has the uptake been like in comparison to traditional data centre infrastructure solutions? LCH: The rationale that’s driving the growth of converged data centre solutions is driven by the uptick in demand and businesses becoming increasingly competitive, meaning that ‘time to deploy’ plays a major role for clients. The rapid growth and expansion of social and mobile networks has led enterprises to use converged data centre solutions as a means to foster faster, wider communication with external audiences. Furthermore, growth of network end-points, in

Converged Systems diagram

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other words the emerging Internet of Things (IoT) paradigm generates large amount of data from diverse locations, increasing the need for better efficiency and effectiveness to process and store data. Many enterprises are looking to reduce data centre complexity and improve efficiency, allowing them to focus their resources on providing services to their customers instead of worrying about their backend infrastructure. Cloud computing, desktop virtualisation and SaaS are bringing new capabilities, cost saving and efficiencies to enterprises. In summary, what we’re seeing is that converged solutions were developed to help organisations deploy and scale applications faster while reducing risks and total costs. With rapid changes in many markets being driven by innovation, digitisation and mobility, the need for speed that a convergence system delivers is greater than ever and many organisations are recognising this. Combining the attributes of fast deployment, inherent

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scalability, demand for excellent uptime and network quality, this approach is becoming an attractive alternative for supporting growth in this space. AsO: What do your integrated solutions offer in terms of reliability and efficiency? LCH: Our integrated solutions are preconfigured with power management, thermal management and DCIM in accordance with design best practices; specifically designed to optimise the efficiency and availability of today’s data centre infrastructures, while offering the modularity for future expansion for enterprises. The predominance of integrated solutions, compared to the conventional setup includes: • More efficient power usage, space utilisation and IT employee productivity; • Integrated solutions which are pretested to optimise the operation of the total environment and future infrastructure upgrade;

Source: 2013 Cost of Data Centre Downtime Study by Ponenom Institute and Emerson Network Power

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• Scalable design which reduces cost and allows future growth; • Standardised training and maintenance of the whole of network edge network using our Integrated Solutions; • Full visibility and monitoring of IT infrastructure and facility utilisation, which allows more effective resource management, planning and faster adaptation to the rapid changing IT environment; and • Manage interdependence of various components of IT infrastructure with a singular DCIM platform. AsO: How does the elimination of challenges at the network edge fall into Emerson’s own sustainability strategy? How do you balance critical availability and energy efficiency for your customers? LCH: It is essential to achieve both critical availability and energy efficiency in data centres without sacrificing overall data centre performance. Data centre efficiency is not only dependent on power usage effectiveness (PUE) but also on overall data centre availability by means of controlling unplanned downtime. As an example, a data centre with low PUE can experience poor efficiency due to inappropriate design of system level architecture and thus losing data centre operation for few minutes. This results in clients losing revenue or experiencing large cost of downtime. Thus, availability plays an important role in data centre efficiency improvement Moreover, one of the most important challenges that must be addressed in any data centre design project is configuring systems to meet current requirements, while ensuring the ability to adapt to future demands. In the past, this was accomplished by oversizing infrastructure systems and letting the data centre grow into its infrastructure over time. That no longer works because it is inefficient

in both capital and energy costs. The new generation of infrastructure systems are designed for greater scalability, enabling systems to be sized correctly during the design phase; and progressively adding module by module as the data centre grows. This does not call for UPS scalability alone, but also the scalability of integrated infrastructure in a standardised manner. This includes scalability of the infrastructure, power distribution, thermal management, and DCIM as well. Emerson Network Power, by virtue of focusing on customers’ solution

“Emerson Network Power, by virtue of focusing on customer’s solution demand and its wide variety of products and solution capability, is uniquely positioned to deliver by way of deploying its converged solutions, from a small scale ‘Smart Cabinet’ to large scale customised ‘Smart Module’ containerised solutions”

demand and its wide variety of products and solution capability, is uniquely positioned to deliver by way of deploying its converged solutions, from a small scale ‘Smart Cabinet’ to large scale customised ‘Smart Module’ containerised solutions. Together with data centre infrastructure management (DCIM), we provide a holistic view of data centre operations, optimising the entire system from IT, power to thermal management, providing the best efficiency and availability with unparalleled real time visibility.

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On Course for Vision 2040

The Sustainable Shipping Initiative’s (SSI) global breadth of industry-leading members have spent the past four years implementing a Case for Action which looks to address some of the sector’s most significant challenges and opportunities Writer: Matthew Staff y its nature, the shipping industry is one of the truly global industrial sectors influencing the world’s economies, affected by a raft of industry, regional, political and resource challenges in the face of ever-increasing strains and demands on the freight domain. Formulating a plan to deal with such myriad challenges therefore becomes an imperative, if not even more challenging, requirement, and is one that the Sustainable Shipping Initiative (SSI) has worked to achieve since first implementing its Case for Action in 2011. Its subsequent Vision 2040 further elaborated on the trends that needed to be addressed on an intercontinental scale, and the challenges that needed to be overcome over the coming decades; culminating in a member-led organisation that continues to expand and educate with each passing year en route to 2040. The Chief Executive orchestrating SSI’s successes is Alastair Fischbacher who, having experienced and witnessed many of the impending challenges the shipping industry faces while working for Rio Tinto, is optimistic about the organisation’s plan for shipping’s future.

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Asia Outlook was fortunate enough to talk to Fischbacher about the SSI’s rise to prominence thus far, its goals, and the key drivers behind the 2040 milestone.

Taken from: www.forumforthefuture.org

Sustainable Shipping Initiative The Sustainable Shipping Initiative (SSI) brings together some of the biggest names in the maritime sector to plan how it can contribute to - and thrive in - a sustainable future

Asia Outlook (AsO): Please talk me through the Sustainable Shipping Initiative’s origins, the original Case for Action, and your role as part of the organisation. Alastair Fischbacher (AF): I was working for Rio Tinto when the Company joined the SSI in its founding stage and as it was developing its Case for Action. At that time there was a lot of work being done in understanding the wide variety of trends and challenges that were affecting the industry. Those were then narrowed down into the megatrends, which were illustrated in the Case for Action in 2011. The Vision 2040 was extrapolated from this and also published later that year. AsO: What were these megatrends and how much of a collaborative process was involved in bringing them to light? AF: Seven megatrends were identified, covering a number of different areas including the global economy,

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technology, the changing climate, the energy mix and migration from the use of oil, ocean governance and regulations, and the transparency of the industry. These became the focal point, because beforehand, while we had the background and substance, we needed to conceptually clarify it. With these underlying megatrends in place we not only developed a vision but we also had people standing up and acknowledging it. Even more importantly, it wasn’t just the people working on it standing up and saying ‘this is it’, but it was the CEOs of the member companies signing the Vision and saying ‘yes, we agree with this’. People who join now are still physically signing up to that Vision, working together to find solutions to the three key challenges; the economic context, the increased scrutiny regarding energy and climate change. AsO: Following the establishment of the Vision 2040, what efforts went into spreading the word and ensuring that it caught the industry’s attention? AF: Essentially, the SSI’s remit is comprised of two things. One is the collaborative efforts of the members in demonstrating leadership in the industry, working together and sharing best practice amongst ourselves. This involves learning from one another and ultimately accelerating progress internally. Secondly is the education of the industry from a wider, external context based on the learnings and knowledge developed. Having done the internal side of things, it then expands externally to show we are prepared to share more widely what we know and understand. There’s always a balance between commercial sensitivity and appropriate levels of communication, but the fact that members are prepared to try and engage, and bring the industry along

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Launch of Global Trends 2012-2015

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All mages: Sustainable Shipping Initiative

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with them is very important. A lot of what is said is around the case of ‘the longer you leave it, the harder it becomes’; because there is no doubt that the industry has to change from a number of perspectives. You’re seeing those impacts already through increased discussions over emissions on a political and chartering level, and whereas corporate social responsibility was not really a well-known term in shipping not long ago, it is now becoming increasingly visible under the holistic banner of sustainability. It is a member-led organisation, so the responsibility is with them to influence change, but we also publish case studies that demonstrate best practice, and reports which reference activities and things being done; the

“Corporate social responsibility was not really a well-known term in shipping not long ago, it is now becoming increasingly visible under the holistic banner of sustainability”

successes, the challenges and how they can be overcome. We have to be proactive, but pushing the boundaries is what’s required to portray the same old stories in a different way and to keep it fresh in the industry. We published our Case for Action in 2011, our Case for More Action in 2013, and we have another report coming out later this year. Following on from this, we have to find fresh and innovative ways to bring attention to the requirements, and drive actionable and tangible change, because they certainly haven’t gone away. AsO: To that end, what responsibilities are placed on member companies to drive further development?

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SSI wins ‘Consultancy of the Year’ at the Guardian Sustainable Business Awards 2015

AF: As the SSI secretariat we don’t set individual ambition levels. From an SSI perspective, we take a view of the sustainability challenges within the industry, and work together as a collective to set out our Vision, and its objectives. To assist this we have developed a roadmap, which sets out tangible milestones to work towards achieving it by 2040. The roadmap highlights some uncertainties but also some things that really do need to happen if we are going to be successful, and through our members, it’s already happening to a large extent. We have improved that interaction and visibility, with the importance of the outcomes as the focus. It is an active membership, so when you join you have to do things and participate actively, share and be multifaceted.

Member case studies

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All mages: Sustainable Shipping Initiative

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SSI CEOs & Director’s meeting in Singapore 2013

It’s a matter of quality above quantity too, and we’re not seeking to grow our membership exponentially at the risk of detracting from how the organisation works. The existing members want new members to come in and participate, but if we grow too fast, that won’t happen in a successful way. It needs to be an organic growth. AsO: What would you say have been the main signs of progress so far, despite still being in the very early stages of development? AF: Firstly, the transparency being brought on by charterers’ requirements and the demand for transparency is one area that has been developing positively. Secondly is progress in technical areas, because while it’s a slow process and it’s unlikely that there will be a light bulb moment, there is still a lot of

great work going on. Another aspect of our vision already being seen is the mix of fuels being used. We went from coal to oil in terms of ship propulsion and now we have LNG coming on board too. We also have talk of wind assist technologies which are exciting, despite coming with their own challenges. Lots of things are happening, from very small but important improvements - focused on making day-to-day operations more efficient such as slow steaming and route optimisation to save fuel and reduce emissions - to some fairly large scale improvements from a technical perspective that could potentially transform vessel designs of the future.

reduction of greenhouse gas intensity are clearly issues that we need to be a part of. We also need to maintain the industry as an attractive workplace, which means not only having an up-to-date, safe and secure work environment, but also maintaining relationships with the communities we interface with. Similarly, in terms of business relationships, we have to be a trusted and responsible partner, again reinforcing the transparency aspect and producing more reports on that basis. We published an interim update earlier this year which picked up on the megatrends affecting the Case for Action. These included factors such as increased transparency requirements, AsO: Looking forward, to what emissions regulations and the growth extent do you believe the SSI is on of renewable, plus the influence the right track to achieving its Vision of emerging economies and their 2040 and what do you believe the key growing influence on energy supply drivers will be in maintaining this and demand. progression? We’ve looked at how they’re AF: If you look at the Vision, there is a developing now, so the road map lot that needs to happen between now which will come out in the next three and 2040. It’s difficult to put specific months will hopefully illustrate the timeframes on each area, but key pathways around these aspects even challenges like energy sources and the more.

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is a leading business-to-business publication promoting and showcasing the leading companies across an array of sectors on the continent. Appearing in both digital and print, the publication is aimed at boardroom members and hands-on decision makers, reaching more than 190,000 business executives. Every other month we feature leading companies and business executives by profiling their operations and success stories. Covering areas of best practice, capital investments, the supply chain, innovation and continuous improvement, we aim to promote all that is good about the industry and the region, with your company taking centre stage throughout it all. Producing business profiles across the full range of sectors and every corner of the continent, Asia Outlook is the platform to promote your business success.

Read on for this monthâ&#x20AC;&#x2122;s profiles. Emily Jarvis, Deputy Editor emily.jarvis@outlookpublishing.com

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ENERGISING InterOil is helping some of the world’s leading oil & gas players to capitalise on the wealth of opportunities that Papua New Guinea’s LNG market can offer Written by: Matthew Staff • Project Manager: Eddie Clinton

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NG ASIA nterOil Corporation is partnering with one of the world’s major LNG players to develop one of Papua New Guinea’s most significant projects. Total of France is the global heavyweight in question, selecting InterOil, as well as Oil Search, as the ideal collaborators with which to develop the Papua LNG Project based on the Elk-Antelope gas field in the country’s Gulf province. This latest partnership signals a rapid step-change in perceptions surrounding Papua New Guinea’s

investment risk over the past year, as Thomas Nador, InterOil’s Senior Vice President, Corporate, explains: “When the first shipment of liquefied natural gas left Papua New Guinea’s PNG LNG Project in Port Moresby in mid-2014, the US$19 billion project came in ahead of schedule and demonstrated to the world that Papua New Guinea could develop mega projects. “It effectively de-risked the nation as an investment destination.” Independent analysis by Sanford Bernstein further emphasises this point, highlighting that the ExxonMobil-operated project in

2014 was one of the world’s most efficient LNG developments, with a construction cost of around US$2,300 a tonne. “Analysts are suggesting that ElkAntelope could be even lower cost than the ExxonMobil project because it will require less infrastructure to develop, need shorter pipelines and is in a less remote part of the country than the PNG LNG Project,” Nador adds.

Fully committed

Elk-Antelope, which was discovered by the US-listed InterOil in 2006, is in the final stages of appraisal and the giant field is already described by the Company as one of the largest finds in Asia over the past 20 years. Initial estimates suggest the field could have enough gas to underpin a two-train project to produce about seven million tonnes of LNG, a year, for the next 20 years.

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AIRWAYS HOTEL

irways Hotel is Papua New Guinea’s leading hotel and one of the world’s most unique airport hotels. The hotel is nestled in its own botanical gardens in one of the Pacific’s most striking and inspiring settings. While its surroundings are remarkable, the hotel’s international reputation has been built on equally unique interiors, not to mention first-class service and a passionate attention to detail. The hotel offers finely appointed rooms, exquisite decor and world-class facilities in an environment that is calm, secure and spacious.

InterOil Chief Executive, Dr Michael Hession (right) signs an agreement with Total executive, Jean-Marie Guillemou for the Elk-Antelope gas field in Papua New Guinea

The Company recently transferred operatorship of Elk-Antelope to Total following the French company’s acquisition of a 41 percent interest in the field in 2014. InterOil Chief Executive, Dr Michael Hession recently reiterated to investors in New York that the joint venture and the Papua New Guinea Government were fully committed to the project. “Total have a large team at work and the venture expects to enter front-end engineering and design for the LNG project in 2016,” he said. “Total is ramping up their presence in Papua New Guinea and we now have a world-class LNG operator operating a world-class field.”

Unparalleled understanding

InterOil, which also has an office in Singapore, has shown its enthusiasm within Papua New Guinea, building on the foundations of its exploration

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Airways offers Papua New Guinea’s best fine dining restaurant, its most modern Health & Fitness Centre, a luxurious spa, and first-class suites that have housed world leaders and celebrities. It also has a full range of amenities for the business traveller, from a modern, full service business centre, meeting rooms of various sizes to the Bits ‘N’ Pieces technology retail outlet.

Total is ramping up their presence in Papua New Guinea and we now have a world-class LNG operator operating a world-class field

The hotel’s Vue Restaurant and Vue Lounge Bar have recently received a major upgrade. Vue has long been famous for its fantastic views, but the upgrade has delivered new buffet and cold servery areas, and an open kitchen. Meanwhile, the Vue Lounge Bar – a popular meeting place in the evening and at weekends – has been completely remodelled and expanded, with a counter that is a bartender’s dream, new plush seating, and a remarkable wave ceiling. T +675 324 5200 E reservations@airways.com.pg

www.airways.com.pg

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HELIFIX OPERATIONS LTD

he Oil & Gas Sector in Papua New Guinea continues to grow with innovative and exciting new opportunities for companies engaged in the region. One such company growing and responding to the demands of the industry has been Helifix. CEO, Robert Agarobe has directed his company to industry-leading growth while maintaining a commitment to delivery of first-rate services to his clients that the company prides itself on. Beginning work alongside InterOil in 2013, Helifix utilised its strong and longstanding client partnerships, its quality engineering crews and its vast fleet to achieve uncompromising commitment to the project. (29) This commitment in the Gulf Province was subsequently recognised with further partnerships to expand on operations.

InterOil’s workers on a seismic crew in Papua New Guinea

success where five consecutive discoveries were made in the Eastern Papuan Basin; described by geologists as the most exciting emerging hydrocarbon basin in the world. InterOil’s licences, which cover 16,000 square kilometres, further affirm the business’s most dominant standing among all explorers within the basin. Recently, the Company told the New York Stock Exchange that its high-graded exploration targets and discoveries could hold an estimated 17 trillion cubic feet of gas equivalent. “Papua New Guinea is dominated by two basins, one of which is lightly explored – the Eastern Papuan Basin – and the larger, and more heavily explored, adjacent Western Papuan Basin,” Nador says. “The two basins are separated by a major deep-seated fault and are discrete with different evolutions, each with different key geological components critical for success, different environmental

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Helifix’s dynamic business has continued to expand through capital investment and range additions, growing in a manner unrivalled by most aviation companies.

Papua New Guinea is dominated by two basins, one of which is lightly explored – the Eastern Papuan Basin – and the larger, and more heavily explored, adjacent Western Papuan Basin

The Company’s greatest asset however is its people, boasting a workforce that strives for success in an industry that accepts no failure, and promoting an attractive work environment for new, prospective employees. Helicopter operations continue to add value, incorporating the latest in external cargo baskets, long line equipment, remote hook and carousels for efficient utilisation. Helifix fixed wing and helicopters are also modified to suit the PNG climate to give the best possible performance in a demanding environment. From humble beginnings, the business has consistently outperformed industry expectations and is fast cementing its reputation as a reliable, globallycompetitive business capable of carrying out efficient tasks in the most challenging environments.

HELIFIX OPERATIONS LIMITED

The best operators from around the globe. “Helifix started work on the Interoil project in 2013 utilizing 1 Bell 212, 1 Cessna Supervan 900 and 2 x Bell 407 aircraft. The partnership with our client Interoil has seen our fleet grow to include 2x212, 5x407, 3x206 and 3 Cessna Supervan 900’s. With the uncompromising commitment to Quality and Safety through our Flight and Engineering Crews, Helifix has been able to facilitate our business partners with over 3000 hours flown annually by the fixed wing division and 12000 hours flown on our rotary division.”

SEISMIC OPERATIONS

ROTARY WING

2000+ SLING LOADS PER MONTH • MOVE MORE THAN 4500 PEOPLE PER MONTH

FIXED WING

10 SECTORS PER DAY

• 2000 PASSENGERS PER MONTH

Portion 1536, Jacksons Parade, Jacksons International Airport, Port Moresby, Papua New Guinea

P.O.Box 93, Port Moresby 121, National Capital District, Papua New Guinea

www.helifix.com.pg

LOGISTICS AVERAGE OF 193 PASSENGERS PER DAY

Phone: +675 3233968

Email: info@helifix.com.pg

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GADENS Gadens: your partner on the path to success Gadens is a leading legal services provider to clients in the energy and resources, property and construction, and financial services sectors with offices throughout Australia, as well as in Port Moresby in Papua New Guinea, and in Singapore. Our continuous presence in Papua New Guinea for over 45 years means that we have an established reputation and a deep understanding of Papua New Guinea and its people, markets and government. With one of the longest standing energy and resources practices in Papua New Guinea, Gadens has been a partner to InterOil for over 15 years.

PNG Prime Minister, Peter O’Neill meets drillers at InterOil’s Elk-Antelope gas field in the Gulf Province

conditions and operational challenges, and different exploration and drilling histories. “Despite their significant differences they both have working hydrocarbon systems.” So far, around 280 wells have been drilled in the Western Papuan Basin incorporating key discoveries at Hides, Juha, P’nyang, Kutubu, Stanley, Elevala and Ketu. This basin, which is centred on the remote and rugged highlands of Papua New Guinea, underpins the PNG LNG Project with gas reserves of about nine trillion cubic feet and oil reserves of around 200 million barrels. Nador continues: “Conversely, the Eastern Papuan Basin has only about 65 wells, and has resulted in key modern discoveries at Elk, Antelope, Triceratops, Raptor and Bobcat, all by InterOil.” To this point, InterOil has done extensive aero-gravity surveying

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Our extensive regional experience and involvement in almost every major project in Papua New Guinea, has seen us engaged by many leading multinationals in helping them convert prospects into real projects. Gadens is proud to partner with organisations such as InterOil on their path to success. T +61 2 9931 4722 E ian.clarke@gadens.com

Conversely, the Eastern Papuan Basin has only about 65 wells, and has resulted in key modern discoveries at Elk, Antelope, Triceratops, Raptor and Bobcat, all by InterOil

www.gadens.com

Gadens Helping businesses like InterOil turn prospects into real projects in Asia Pacific For over 45 years our lawyers have partnered with industry leaders like InterOil to help them navigate the legal and regulatory environments of Asia Pacific.

Ian Clarke National Chairman T +61 2 9931 4722 E ian.clarke@gadens.com www.gadens.com

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HIGH ARCTIC

igh Arctic Energy Services established operations in Papua New Guinea in 2007 where it currently operates heli-portable drilling rigs, hydraulic workover rigs, mobile camps, conducts logistics services and operates a fleet of cranes, loaders, forklifts and Durabase mats. From humble beginnings as a service company in the Canadian Oil and Gas industry, High Arctic has grown to become a leading provider of services in the world’s most challenging environments. High Arctic has always believed that every challenge has a solution and no problem is too difficult. In January 2014 High Arctic mobilised its first drilling operation to InterOil’s operation in the Gulf Province of PNG. The results included a new discovery at Raptor and increase to the reserves estimate of the world class Antelope field. The company is excited to be playing a part in the ongoing growth of InterOil to whom it has become the major supplier of drilling services.

InterOil’s Wahoo drilling site in Papua New Guinea

across its licences and has compiled the largest seismic data set of any company in the basin, giving it an unparalleled understanding of the area’s geology. “The Company will hold its licences for up to 11 years and is presently high-grading more than 35 prospects to complement the country’s most active exploration programme, which includes three to four wells this year,” Nador further notes.

Exploring and producing

Regarding Elk-Antelope specifically, a recent meeting of the European Association of Geoscientists and Engineers led to the project being described as the world’s most significant discovery in fold and thrust belts, as well as Papua New Guinea being labelled as having the most promise globally for a large oil discovery.

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The Company will hold its licences for up to 11 years and is presently high-grading more than 35 prospects to complement the country’s most active exploration programme, which includes three to four wells this year

Last year High Arctic committed to the importation of additional high-tech heliportable drilling rigs. The first of these rigs commenced drilling operations for InterOil in June 2015 and the second rig is will arrive in PNG in Q3 2015. High Arctic also provides Durabase® mats to help InterOil conduct work in the high rainfall environment. Specifically formulated from high performance thermos-plastic, Durabase® mats provide for a strong, durable, uniform surface; perfect for access to special environments, the stabilisation of heavy equipment or ground protection. High Arctic is proud to operate and be a substantial employer in PNG. At High Arctic we value: • Community – We respect the people and places where we work. • Trust – We do what we say. • Challenge – We strive for superior solutions. • Teamwork – We achieve more together.

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Alongside InterOil and Total in helping to realise this potential, Australian company, Oil Search has also been exploring and producing in the country for more than 80 years, currently operating all of Papua New Guinea’s producing oil fields. As a partner in both the PNG LNG and Papua LNG projects, Oil Search has drilled more than 40 development wells in Papua New Guinea since 2003, enjoying a success rate of more than 85 percent and adding more than 50 million barrels of oil to expected ultimate recoveries. More than 50 percent of Oil Search’s oil production now comes from wells drilled in the past six years. On the LNG front, the Elk-Antelope venture has started basis-of-design for the Papua LNG Project and Total expects a final investment decision in 2017 with a view to first gas production in 2022.

World’s biggest demand

At its peak, the PNG LNG project employed almost 22,000 people and Papua LNG is expected to generate similar employment opportunities in the region despite the demand for onshore labour being substantially less as a consequence of it being closer to the coast. The plus side of this new location is the relative ease of access to its core Asian customer base for LNG projects; less than 10 days’ sail away as a comparative advantage over Pacific Basin competitors. Papua LNG sits on the doorstep of the world’s biggest market with China and Japan already major longterm LNG customers for Papua New Guinea. China’s LNG demand is expected to double by 2020, according to Wood Mackenzie analysis, just as LNG contracts into Asia need to be renegotiated. “Japan, the world’s single biggest LNG importer at about 100 million

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A driller operating a rig at InterOil’s Raptor discovery in Papua New Guinea

InterOil’s Triceratops gas field in the highlands of Papua New Guinea

tonnes a year, expects demand growth to continue, particularly as it grapples with the political implications of returning to full-scale nuclear energy,” Nador adds. “As an illustration of the scale of Japan’s demand, the country consumes about nine trillion cubic feet of gas a year, or the equivalent of one PNG LNG Project each year.” Even further demand in the Asian energy sector is expected over the next two decades as a consequence of the growing middle-class which is expected to triple by 2030 to around 2.5 billion people; all contributing to the likelihood that global demand for LNG will outstrip supply in the coming years.

Investing in Papua New Guinea

The Elk-Antelope project may well be coming on stream just in time to help tackle this shortfall; a realisation which the Papua New Guinea Prime Minister has echoed in iterating how important this second LNG project will be in catalysing an economic boom. According to the Asian Development Bank, economic growth in the country rose to eight percent in 2014 following the first exports of LNG and is expected to rise to 15 percent in 2015, to give Papua New Guinea one of the highest growth rates in the world while also opening up numerous opportunities for the country’s population. During a recent trade visit to the UK, Belgium and France, Mr O’Neill emphasised that job creation was a key motivator of his country’s engagement with European businesses in particular. “There is significant interest in Papua New Guinea from the business community and we must convert that interest into tangible business engagement,” he said. “We cannot think of Europe as being too far away to matter. “Europe offers an important market, particularly for our agricultural

15% Expected rate of growth in Papua New Guinea in 2015 from LNG exports

InterOil’s Elk-Antelope gas field in PNG (from left): Wapu Sonk, MD, National Petroleum Company of PNG; Dr Michael Hession, CEO, InterOil; Nixon Duban, PNG Minister for Petroleum and Energy; Philippe Blanchard, MD, Total PNG; Chris Finlayson, Chairman, InterOil

The country’s population is set to benefit from PNG’s LNG potential

products and there is tremendous potential for strategic partnerships in areas that include banking, energy and resources.” Total’s role within this intercontinental development will be pivotal as InterOil, Oil Search and Papua New Guinea as a whole, look to capitalise on the possibilities that LNG can still generate for the nation over the coming years. “In my meeting with senior executives at Total SA, they reaffirmed their commitment to developing LNG in Papua New Guinea,” Mr O’Neill concluded. “Total is a great example of a European company that recognises the potential for investment in Papua New Guinea. “Total is already employing Papua New Guineans and foreign workers and this number is expected to reach 10,000 at the peak of the construction project. “With one of the fastest growing economies in the world and being a country with ongoing political stability, businesses are interested in investing in Papua New Guinea.”

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Seamless IT Solutions Fulfil

Global Cloud

VISION NTT MSC is strengthening its competitiveness by investing in data centres and cloud solutions in order to enhance its global presence and carry out its vision to be innovative, reliable and seamless Writer: Emily Jarvis Project Manager: Donovan Smith

TT Communications, a long distance and international communications and ICT solution provider of NTT (Nippon Telegraph and Telephone Corporation), is one of the worldâ&#x20AC;&#x2122;s largest telecommunications providers with subsidiaries and offices in 123 cities across 43 countries, connecting networks to 196 countries around the world. Tier 3 data centres are active in 130 of these countries, forming an integrated global connectivity solution that is often considered unparalleled by any other ISP in the Asia Pacific region. NTT Group provides a wide range of IT solutions across both business and domestic applications on a global scale, and is comprised of six major subgroups; NTT Communications, NTT East, NTT West, Dimension Data, NTT DOCOMO and NTT Data.

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building a smarter, unified business foundation

Successful organizations understand the trends and technologies that are driving business operations and customer behavior. A s a w o r l d l e a d e r , Pa n d u i t e n g i n e e r s f l e x i b l e , e n d to-end electrical and network connectivity physical infrastructure solutions that help businesses stay connected in a global world.

Te c h n i c a l S u p p o r t - A s i a P a c i f i c : Phone: 1800-80-1435 E m a i l : Te c h S u p p o r t A P @ p a n d u i t . c o m Business hours: Monday - Friday 8:30 a.m. to 5:15 p.m. General Assistance -Asia Pacific: P h o n e : 1 8 0 0 - PA N D U I T ( 7 2 6 3 8 4 8 )

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E m a i l : S G P- C u s t o m e r _ S e r v i c e @ p a n d u i t . c o m Business hours: Monday - Friday 8:30 a.m. to 5:15 p.m.

C o n n e c t .

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Innovative Technology Leadership With a proven reputation for excellence and technology innovation, a robust ecosystem of global partners, and long-term alliances with top industry leaders, Panduit is a valuable, trusted partner offering strategic vision and real-world solutions to ensure the success of its customers. • Te c h n o l o g y – L e a d e r i n d e v e l o p i n g innovative technology solutions meets your rapidly evolving needs and minimizes total cost of ownership • Solution excellence – products and systems developed through collaboration with industry leaders and ongoing investments • Customer advocacy – driving innovation through patent development, and influencing standards through committee leadership and participation • Reliability and flexibility – highest q u a l i t y, i n t e r o p e r a b l e , d u r a b l e products with unique design features to meet varying applications and customer requirements • Reduced costs and improved productivity – integrated solutions d e s i g n e d t o e n a b l e f a s t e r, m o r e c o s t effective deployments • Solution focus – high performing , end-to-end solutions that help our customers stay competitive by preparing for “next generation” technologies • A s s u r e d q u a l i t y – b a c ke d b y comprehensive system and product performance warranties • Standards compliance – solutions designed to exceed industry standards

A u t o m a t e

Providing Solutions • Nearly 60 years of experience in developing solutions to solve the complex needs of our customers • H i g h q u a l i t y, s c a l a b l e , i n t e g r a t e d physical infrastructure solutions • Global presence, local focus and customization • P a r t n e r- i n c l u s i v e v a l u e c h a i n o f certified lifecycle specialists • Ta r g e t e d s o l u t i o n p a r t n e r s h i p s w i t h category leaders

Enterprise Network Solutions Panduit delivers reliable, high performance end-to-end physical infrastructure solutions that improve risk management, support compliance, and reduce operating expenses. Panduit offers an innovative mix of products and solutions that create advantages and establish “best value” for our clients in their specialized areas.

Integrated Data Center Solutions Panduit Integrated Data Center Solutions embody the next wave of systems integration and risk management by aligning and harmonizing critical systems to support the delivery of secure, energy-efficient, always-on, real-time data and services.

Panduit Environmental Quality P a n d u i t ’s g l o b a l q u a l i t y s y s t e m s a r e intertwined with its environmental management systems and aligned with i t s e n v i r o n m e n t a l p o l i c y. P a n d u i t a l s o maintains certification to ISO 14001 and constantly acts to preserve and improve the global environment while creating the quality solutions that its customers expect.

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Server room with service corridor

NTT MSC utilises Emerson’s computer room air conditioning (CRAC) unit

Founded in 1999, NTT Communications caters for MNCs (multinational corporations), SMEs and consumers, with a portfolio consisting of enterprise cloud solutions, a global network, data centres around the world, managed security and unified communications services; professing to being “the ultimate partner for enterprises committed to uncovering opportunity and propelling business growth”.

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Lobby area at Global Solution Center

MSC status is awarded by the government to companies that develop or utilise internationally recognised multimedia technologies in their business activities

Furthermore, NTT Communications is one of the pioneers to provide SDN (software defined networks) in data centres, allowing customers to enjoy a more enhanced and complete network solution. Under the NTT Communications Group - which has more than 10 million customers around the world - exists NTT MSC Sdn Bhd, a 100 percent-owned subsidiary of NTT Communications.

NTT MSC

Commanding the Malaysian side of the enterprise division, NTT MSC has since been able to invest in and carry out significant development of cloud solutions and virtualisation. Backed by the relevant data centre infrastructure including three data centres inside its campus, and a further two outside campus, the subsidiary is committed to providing the right solutions to corporate customers in order to meet

Panduit “Successful organizations understand the trends and technologies that are driving business operations and customer behavior” Driving that understanding, Panduit engineers flexible, end-to-end electrical and network connectivity physical infrastructure solutions that support businesses in staying connected in a global world. This is made possible because Panduit has over 60 years of experience in developing solutions to solve the complex needs of our customers. This enables customers from all industries to create the right solution for their needs because Panduit provides High quality, scalable, integrated physical infrastructure solutions. Panduit’s Integrated Data Center Solutions embody the next wave of systems integration and risk management by aligning and harmonizing critical systems to support the delivery of secure, energy-efficient, always-on, real-time data and services. Panduit’s ability to become a Thought Leader is driven by Two Core Principles: Global Presence, local focus and customization and second: Partner-inclusive value chain of certified lifecycle specialists with targeted solution partnerships with category leaders. These principles has enabled Panduit to bring its Global success, experience and tailored solutions to every local market. Successful delivery is ensured because of our reach and relationship with the right partners for every project. “Successful organizations are confident in their ability to help customers achieve more efficient deployments and ease maintenance through robust technology solutions.” Panduit delivers value in every commitment

because it invests substantially in developing innovative technological solutions that also minimizes total cost of ownership. These developments are a results of collaboration with industry leaders, meaning, Panduit understands what is needed both today and what is wanted tomorrow. This excites Panduit and our Leadership in providing the highest quality, interoperable, durable products with unique design features to meet varying applications and customer requirements “Successful organizations provide flexible, end-to-end solutions that align the layers of their customers’ businesses” All the investment would count for little if it does not benefit the customer and industry. Panduit is encouraged to always provide high performing, end-to-end solutions that help our customers stay competitive by preparing for “next generation” technologies. The confidence in Panduit’s solutions is backed by Assured quality from a comprehensive system of product performance warranties and Standards compliance that exceed industry standards Panduit is mindful of its role as a Global Quality Leader and thus, it’s Environmental Quality Commitment to provide quality systems are intertwined with its environmental management systems and aligned with its environmental policy. Panduit also maintains certification to ISO 14001 and constantly acts to preserve and improve the global environment while creating the quality solutions that its customers expect.

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EMERSON NETWORK POWER (MALAYSIA)

merson Network Power is the world’s leading provider of critical infrastructure technologies and life cycle services for information and communications technology systems. With an expansive portfolio of intelligent, rapidly deployable hardware and software solutions for power, thermal and infrastructure management, Emerson Network Power enables efficient, highly-available networks. Our solutions support a wide range of industries, from healthcare, banking, retail, government and telecom, to facilities such as manufacturing plants and edge of network applications. Our product/technology expertise rests upon three main pillars: - Thermal Management - Power Management - IT Management

NTT MSC utilises Panduit’s QuickNet fibre solution

their stringent individual business needs in ICT. Established in 1997 in Cyberjaya, Selangor, Malaysia, NTT MSC was the first company to gain MSC status in Malaysia’s renowned multimedia super corridor (MSC). “MSC status is awarded by the government to companies that develop or utilise internationally recognised multimedia technologies in their business activities. The status comes with a host of privileges including financial and non-financial incentives and worldclass physical and communication infrastructure,” says Mr Ken Deguchi, President/Chief Executive Officer (CEO) of NTT MSC Malaysia. Named after its location in Cyberjaya, the subsidiary is part of a national ICT initiative conceptualised in 1996 as one of the main components to accelerate the country’s Vision 2020; the strategic intent of the Malaysian government to transform Malaysia

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Our fourth data centre (tier 3), which is the third to be built on our own campus, launched in April 2014 and is being occupied quite rapidly

Our Unified Infrastructure offering includes prefabricated buildings, modular solutions, racks and integrated telecom solutions. Using and leveraging our deep domain knowledge and global scale in thermal, power and IT management as well as software, controls and life-cycle services - we build, assemble, test offsite and deliver a plug-and-play system or modules which can then be assembled onsite. Our bring together multiple technologies in ways that deliver greater benefits as a whole. Software and controls overlay all of our solutions and provide ultimate control of the infrastructure making our solutions intelligent, agile and reliable. Services and consulting is also part of everything we offer. We support our customers with the best global service in the industry as well as collaborate with them to build the best infrastructure in the industry. As a whole, our solutions and services enable our customers to achieve efficiency, visibility and intelligence, agility, and convergence.

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into a developed country. In line with the country’s targets, NTT MSC has its own ambitious targets under its parent company’s global cloud Vision 2015 in order to help companies worldwide to quickly expand their global operations with the adoption of cloud solutions.

ahead of the curve and remain in an industry-leading position. Moreover, by diversifying into cloud solutions, the Company hope to reach a wider range of customers, deploying a one-stop solution strategy. “We are exploring NFV (network functions virtualisation) in order to achieve fully virtualised network services that would be carried out by dedicated hardware. This means there would be less proprietary hardware required to launch and operate our network services, providing a more efficient and cost-saving solution in the long-term,” the CEO further explains.

Vision 2015

Over the past 18 years, NTT MSC has been at the heart of industry change, where new technologies such as cloud and increasing virtualisation have been ever-emerging demands on the horizon. Off the back of delivering network solutions profitably for almost two decades, NTT MSC is in the process of shifting its focus, investing and subsequently researching into the possibilities of the cloud and a whole host of associated services. “Our fourth data centre (tier 3), which is the third to be built on our own campus, launched in April 2014 and is being occupied quite rapidly. Growth has accelerated recently as the world turns to cloud solutions and we are keen to capitalise on this in Malaysia. By aligning ourselves with the NTT Communications Group’s global strategy to meet multinational demand, we are aggressively capturing the market in the country, helping to create the necessary ICT solution infrastructure to facilitate virtualisation and play a part in the data revolution around the world,” states Deguchi. “Our data centres are connected to each other, which means customers can use our global cloud platform seamlessly and receive a consistent level of service, wherever they are. Moreover, as pioneers of innovative IT services, we can ensure a reliable service that is backed by our robust global infrastructure of networks, data centres and much more,” Deguchi adds. In order to profit from the rapidly growing market, NTT MSC is now looking into building the next data centre in Malaysia so as to keep

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Green data centres

Certified Data Centres NTT MSC’s Cyberjaya3 and Cyberjaya4 data centres are certified with TIA-942 tier 3 equivalent data centre, ISO27001, GBI, LEED and PCIDSS, the latter has also achieved an additional accreditation, the Threat Vulnerability Risk Assessment (TVRA), targeted at the financial services industry

As global demand for data exchange grows, so too does the size and load placed on data centres, putting unprecedented constraints on space and power available to the data centre operator. Given the worldwide trend to promote energy efficiency throughout all aspects of a business, NTT MSC takes environmental considerations seriously, specifically when it comes to powering its data centres. NTT MSC is now using alternative energies to power its projects, such as solar panels and is also considering its

Mr Ken Deguchi, President/Chief Executive Officer (CEO) of NTT MSC Malaysia

options regarding the replacement of its static UPS systems - systems that regularly require new batteries - with rotary UPS systems, as Deguchi details: “As proud holders of the LEEDS ( Leadership in Energy and Environmental Design ) and GBI (Green Building Index) certificate, NTT MSC is now considering further opportunities to increase the use of alternative and renewable energies to power our projects; having utilised solar energy to power other elements of our campus already, we would like to deploy this further.” Additionally, the Company has been deploying more resilient air conditioning systems to ensure little to no wasted energy as well as a high quality system to ensure it has 24-seven uptime.

Cyberjaya4 Data Center

We are exploring NFV in order to achieve full virtualised network services that would be carried out by dedicated hardware

“This emphasis on sustainability stretches to include the rest of our campus operations too as we become more energy conscious; solar panels power parts of our operations, we capture and re-use rainwater and encourage people to travel around on bicycles amongst other initiatives,” he adds.

Training

With a current staff complement of 180 people, NTT MSC’s operations continue to grow in line with industry growth. Keen to actively encourage staff to enhance their technical skills, the Company has several programmes and

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incentivised certifications to reward its employees and prepare them for the inevitable implementation of cloud technologies. “We also send staff to our headquarters in Japan via an exchange programme so that they can experience a different market and gain further insight into the overall vision and goals of the NTT Communication Group. In return, the Group sends staff to us which is useful as it can often bring a new perspective to the table,” Deguchi highlights. Similarly, its partners also collaborate with NTT MSC in order to enhance its data centre network offering as he further explains: “Certain elements are not feasible to provide in-house, therefore we collaborate with a handful of industryleading partners such as Panduit, Emerson Network Power and various local telecoms carriers in order to provide a more enhanced offering to the customer.”

...we collaborate with a handful of industry-leading partners such as Panduit, Emerson Network Power and various local telecoms carriers in order to provide a more enhanced offering to the customer

Main distribution frame room

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Fire detection and suppression

Server room corridor

Japanese rock garden

Night view of Global Solution Center, comprising Cyberjaya3 and Cyberjaya4

NTT MSC is also supported by its sister companies who are currently renting office space within its premises; Dimension Data, NTT Data and intelligence who provide system integration, IT Solutions and SAP Solutions in Malaysia, respectively.

Long-term

Though the cloud market in Malaysia has not yet caught up with the likes of neighbouring Asian countries, the government and businesses are working in tandem to improve the country’s cloud market, enabling

Through heavy investment into this growing area, we are closely working with the government to achieve a worldclass cloud platform and associated infrastructures; hoping to play a big part in Malaysia’s data centre and cloud solutions growth

Malaysia to become a welcome addition to the regional cloud hub. “Through heavy investment into this growing area, we are closely working with the government to achieve a world-class cloud platform and associated infrastructures; hoping to play a big part in Malaysia’s data centre and cloud solutions growth,” explains Deguchi. He concludes: “By enhancing our operations team and introducing new systems to effectively improve the cloud side of NTT MSC’s business, we are expecting a shift in the ratio of business revenue; with cloud overtaking the network solutions side of the business in the next three to five years. “Our investment and internal improvements will make sure the Company is ready to capitalise on the cloud market, securing NTT MSC’s long-term future here, equipped with the vision to apply its global, missioncritical systems to the Malaysian market. “Our policy is to self-own, self-build and self-manage in order to commit to the highest quality in all aspects of the business. As part of the NTT Communication Group, we can provide global, one-stop solutions from Malaysia to our customers.”

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-EDGE

TURNKEY SOLUTIONS By exploring methodologies for efficient power conservation, CSF Group hopes to attract customers to fill capacity at CX5 with its combination of expertise and complete data centre solution offering Writer: Emily Jarvis Project Manager: Donovan Smith

ince inception in 1991, CSF Group has been a familiar face in Malaysia’s data centre scene, evolving from a small computer room facilities builder into a fully-fledged data centre solutions provider with three commercial-sized data centres under its management. Having undertaken contract works to both build and fit-out more than 200 data centres across Malaysia for customers from a wide array of industries including the Malaysian stock exchange, financial institutions, oil & gas companies, telecommunications companies and government agencies; the Group embarked on its first commercial-sized data centre, the CX1, comprising 45,500 square feet of net data centre space with an IT load capacity of 1.1 megawatts (MW). “As a carrier neutral data centre, we quickly capitalised on the market trend, interconnecting telecommunication carriers and collocation providers. The shift towards the outsourcing of data centre facilities and the subsequent demand for higher density racks and servers saw us invest in our own, much larger data centre facilities, while also continually managing our operational costs to be as efficient and competitive as possible,” explains Lee King Loon, Chief Financial Officer for CSF Group. Once CX1 reached capacity, CSF Group initiated work on a substantially larger second data centre, the CX2, which was commissioned in early 2009, comprising 157,500 square feet of net data centre space with an initial IT load capacity of 5MW. “Due to demand, we invested in additional equipment to increase the IT load capacity of CX2 to 7MW. At the time, this facility was the largest carrier neutral purpose built commercial data centre in Southeast Asia,” he adds. The Group also operates the CX3 data centre located in Johor, Malaysia which comprises 2,000 square feet

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of net data centre space and 0.2MW of IT load capacity, housed within a commercial office building. Furthermore, it also has a 20 percent investment in a data centre in Hanoi, Vietnam, referred to as CX4, which comprises approximately 3,300 square feet of net data centre space and 0.4MW of IT load capacity. Completing its data centre investments is CX5, which was developed over three phases spanning the last three years, with the final phase reaching completion this year. Boasting a capacity of more than 200,000 square feet of net data centre space with a total IT load capacity of 12MW, the Group’s priority is to increase the occupancy and utilisation of this data centre. The Group places great emphasis on the maintenance of its facilities to the highest standards while keeping operating costs down for customers. In this regard, there

Having been listed on AIM of the London Stock Exchange since March, 2010, we were able to realise our plan to develop CX5 as a state-of the-art and high-end data centre fitted with energy-efficient cooling systems and designed with the capability of hosting high-power density racks and servers

are ongoing efforts to improve operational efficiency and to identify and implement new technologies to increase energy efficiency. “Having been listed on AIM of the London Stock Exchange since March, 2010, we were able to realise our plan to develop CX5 as a state-of the-art and high-end data centre fitted with energy-efficient cooling systems and designed with the capability of hosting high-power density racks and

PENTENS HOLDINGS

entens is part of the DJI International Group, one of the leading manufacturers and distributors in building materials for all industries, including raised floor systems, water-based resin, water resistant floors, low pressure cracks, silicon-rubber waterproofing paint, soft resin mortal for waterproofing and high strength epoxy flooring. In parallel with industrial growth in Malaysia, the Group has diversified into designing and manufacturing of various kinds of industrial building materials. The Group seeks to continuously provide quality products and engineering services to all level of industries in Malaysia.

www.pentens.com.my CX1 Data Centre

CX5 Data Centre

servers. While we continue to pitch for contracts to design and build smaller data centres and computer rooms for third party customers, our main focus remains on operating our three commercial-sized data centres with the view of maintaining an optimum level of occupancy and continuously improving operational efficiency,” King Loon highlights. CSF Group markets its commercial-

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sized data centres to larger users including telecommunications companies, internet service providers and government agencies. The data centres are typically rented to customers on a wholesale basis, along with the relevant critical infrastructure; and these customers will then manage the racks and servers themselves. “We are different from other data centre service providers as we do not offer

GREEN ACCESS FLOOR

GREEN BUILDING MATERIALS

CAR PARK FLOOR

WATERPROOFING DIY

LEADER IN ASIA FOR MORE INFORMATION VISIT OUR WEBSITE www.pentens.com.my

GREEN WATERPROOFING

HEROSS SDN BHD was established in the early 80s’ and is actively involved in offering their expertise in the field of design, supply, install, retrofit, maintenance and repairing services for:• Precision Air-Conditioning System for DATA Centre • Commercial Air-Conditioning (VRV & Chiller system) • Industrial Process Cooling System • Cold Room and Refrigeration System • Mechanical Ventilation System • Clean Room ACMV System

NO.17, Jalan Daya 11, Taman Daya 52100 Kepong, Selangor Darul Ehsan, Malaysia. Tel : 603-6276 2928, 6276 2930, 6276 1516 Fax : 603-6274 2360 E-mail : herossbhd@yahoo.com herosssdnbhd@gmail.com

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Transformers

Computer room air-conditioning

the managed services or co-location services component. We focus on providing data centre white space and infrastructure to customers who provide managed services or colocation services. In substance, these customers will outsource their data centre infrastructure requirements to us, thereby avoiding the requirement to incur significant capital outlay and time to develop and build their own data centre facility. Our customers will also not be saddled with the responsibility and the recurring expenses associated with maintaining and replacing the infrastructural equipment and components within the data centre facility,” he further explains.

Cooling tower systems

Hub of activity

Malaysia has become renowned for interconnectivity in ASEAN, emerging as an attractive market for those looking to acquire data centre capacity in the region. As a gateway to underdeveloped ISP markets such as Thailand, the country boasts lower real estate and electricity costs. “Although the cost of bandwidth is still higher than the likes of Singapore and Japan, Malaysia is catching up. As the cost of bandwidth continues to decrease, the country is beginning to stand tall in the face of competition from other key players in Asia Pacific,” says King Loon. The recent shift towards cloud technology has Lee King Loon, been accompanied CFO, CSF Group by the need for

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Mantrap and biometric systems

As the cost of bandwidth continues to decrease, the country is beginning to stand tall in the face of competition from other key players in Asia Pacific

high-density servers. “High-density servers require very efficient cooling, therefore, we have installed waterchilled cooling systems in our CX2 and CX5 data centres, suitable for racks above 5KVA (kilo-volt-amps). Customers that host high power density racks and servers at our data centres will realise the energy cost saving benefits and other operational efficiencies associated with our data centre design and infrastructure. “Our investments were made with a far-sighted view. Upon attaining an optimum level of occupancy in our CX5 data centre, we will be able to reap the rewards of our high initial capital outlay through cost savings and economies of scale. Our CX5 data centre also offers scalability. The IT load capacity can be increased over a planned period of time to cater to the progressive increase IT load consumption of customers,” King Loon details. In a bid to further reduce energy costs, one of the ways CSF Group

Core equipment in CX5 - fire fighting pumps and valves

Core equipment in CX5 - generators

achieves sustainability is through the intuitive design of its buildings so they demand as little power as possible for peripherals such as lighting and cooling for common areas. “As data centres are typically very power-hungry facilities, we must consider, where possible, the areas where we can potentially reduce the consumption of energy in order to limit the environmental impact of our operations,” cites King Loon.

Technically talented

Comprising a team of approximately 160 employees, of which a significant number are qualified technicians that maintain its 200-plus sites on a 24-seven basis, CSF Group has a comprehensive selection of in-house training programmes conducted by the Group’s own senior engineers. King Loon explains: “We live by the philosophy of on-the-job training, direct from the source. For example, when our principal vendors launch a

As data centres are typically very power-hungry facilities, we must consider, where possible, the areas where potentially unnecessary power is being drawn in order to limit the environmental impact of our operations

new product, we will send the relevant sales and technical personnel to attend the launch and learn about the product and its specifications.” By meeting with vendors regularly, CSF Group is also able to keep abreast of the latest industry trends including; building design, power supply, precision air-conditioning, security and monitoring systems and fire protection. King Loon concludes: “As we strive to build a sustainable revenue base, we will continue to identify areas and opportunities to improve operational efficiency and to continuously enhance our competitive advantage in the market by our ability to offer high quality products and services at a reasonable price. Current and potential customers should take advantage of the significant investments that we have made thus far, and enjoy the many benefits of hosting their data centre operations in our high quality facilities that are efficiently managed and well maintained.”

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Connecting

By leveraging an alliance with ISPs in the ASEAN, Global Transit hopes its network solutions become the single point of contact for international countries to connect to the region Writer: Emily Jarvis Project Manager: Donovan Smith

Saiful Husni Samak, CEO of Global Transit Communications

TO THE WORLD stablished in 2005, Global Transit Communications has evolved from a Malaysian ISP provider into a rapidly growing telecommunications company that specialises in connecting the ASEAN region to the rest of the world. As part of the multinational Time DotCom Berhad (TIME) Group, which also owns the Malaysian data centre giant, AIMS, Global Transit dreams of a Malaysia connected to the world without boundaries. By building bridges through the establishment of partnerships with other service providers in the region, Global Transit hopes to form a strong alliance in order to offer seamless connectivity into ASEAN. “Leveraging our already well developed international connectivity, we strive to become the single point of contact service provider in ASEAN. For us, it is all about making it easier for people to do business in ASEAN and identify this region as one of growing economic prominence,” explains Saiful Husni Samak, Chief Executive Officer of Global Transit Communications. In the past five-10 years, more and more multinational companies - such

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as Yahoo, Facebook and Google - have identified Malaysia as a strategic gateway into the ASEAN region, which Global Transit is keen to capitalise on as “the most advanced telecoms infrastructure with the potential to share this with the surrounding countries in the near future”. ISPs in ASEAN at present are experiencing tremendous growth in subscriber numbers for fixed and mobile lines, and this requires a substantial amount of international bandwidth to keep up with the demand; this is where Global Transit comes in. “Broadband penetration has become the engine of growth for our business as a result of this,” says Saiful. “And Malaysia’s broadband used to run on ADSL, producing much slower internet speeds of between 2-5mb. We are now deploying fibre to the home which will more than double these speeds for the ISPs. This is a trend that is happening in most ASEAN countries.”

Investments in bandwidth

In 2009, Global Transit became an alternative international gateway to the newly liberalised market in Thailand, providing assistance to

DOUBLEDIGIT GROWTH The Company’s market share has grown to almost 40 percent today, with double-digit growth witnessed in recent years in the ASEAN region as a whole

enable the upcoming license provider in the country. “Essentially, this was a closed market until this changed and the market reacted. In the year 20082009, Thailand saw its international bandwidth almost double, from 50 to 100 Gbps. However, broadband penetration in the country is still fewer than 50 percent, which is low considering that neighbouring Singapore and Hong Kong is more than 70 percent,” details Saiful. By creating a cross-border connection, Global Transit now owns the commanding share of the Indochina international connectivity network; simultaneously increasing the region’s bandwidth and creating crossborder connections through fruitful business partnerships across ASEAN. “Given the landlocked challenges that Indochina faces, we were able to offer connection through our sub-marine cables and capitalise on this growth market. As a result, our

market share has grown to almost 40 percent today, with double-digit growth witnessed in recent years in the ASEAN region as a whole,” he adds.

The CEO during the launch of Global Transit’s Cambodia PoP

Time DotCom

Another milestone was achieved in 2011, when Global Transit invested in a unity cable to connect Japan to the United States. “From here, we were able to flesh out the rest of our cabling infrastructure involved in completing the sub-marine cable in ASEAN, resulting in a Pan-ASEAN network with locations as far-reaching as

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NEC

ith its experience in submarine networks for over 40 years, NEC

has built a reputation for delivering submarine cable systems of the highest quality, incorporating the latest technological advances, with more than 200,000km supplied across oceans, puts it at the forefront of the industry. It is NEC’s pride to take part in state-of-the-art cables, connecting the economies of Asia to the world, while providing Global Transit with the most

Global Transit Communications’ worldwide connectivity

Europe and the US,” states Saiful. All of the above was prior to the Time DotCom acquisition in 2012, which added a further string to Global Transit’s bow – the joining together of Malaysia’s second largest fixed line operator and the international connectivity leader - as Saiful explains: “We were able to leverage Time DotCom’s position and its extensive network coverage via the fixed line business to better serve our customers. “After the acquisition we became a Public Listed Company in Malaysia, which meant we were able to strengthen our position in the market and explore the possibilities in making further advancement in our business expansion. Currently, we have invested in APG connecting Malaysia to Japan, AAE1 connecting Malaysia to Europe, and FASTER connecting Japan and the US further improving our global connectivity.” These investments total more than US$200 million to connect Malaysia to the rest of the world over the past three years, in order to support Global Transit’s primary objective to become the leading telecommunications carrier in ASEAN and help the region become a gateway for better reachability.

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cost-effective solutions for ever-higher global capacity.

www.nec.com/submarine www.nec.com

After the acquisition we became a Public Listed Company in Malaysia, which meant we were able to invest more significant amounts of money than ever before into new cable systems

CEO and former Minister for Information, Communication & Heritage

Flat organisation

CEO with a key business partner

Accompanying its investments is a competent workforce comprised of certified and fully trained staff who undergo annual appraisal tests that contribute to individual KPI achievements. “As we are part of an international Group, we like to keep a flat organisational structure. We recognise that staff are a key asset and as such, have made sure that we have subject matter experts on hand to train staff in the necessary areas and beyond if they so wish. We provide incentives for further qualifications beyond what is required and often sponsor staff to complete them. “So far, more than 85 percent of our engineering team have achieved certification from Juniper, Cisco and other network expertise,” comments Saiful. Once the aforementioned new cable systems have been completed, Global Transit intends to increase its workforce in Malaysia, examining

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the opportunities to bring in more international employees to operate in those markets identified for growth, so as to make sure it has the feet on the ground that can speak the language and understand the culture. “Given that we work across 10 countries that all speak different languages, this is a vital aspect to consider,” he adds.

Increasing coverage

Driven by its vision to become the leading carrier in ASEAN and a self-improvement initiative, Global Transit will be rolling out new products in tandem with its network improvements while identifying beneficial partnerships with service providers in ASEAN. Saiful concludes: “Global Transit is a business about coverage. Without coverage we are incomplete, which is why we have invested in advanced data highways. In our efforts to

INTEGRATED END-TO-END SOLUTIONS Malaysia’s alternative fixed-line telco solution provider

Cable operators

A rapidly growing telco specialising in regional connectivity and one that stands as a viable alternative gateway to the rest of the world A carrier neutral datacentre platform with one stop solutions for local and global carriers Build with failover, power redundancy, 24-hours technical support and high security Located in strategic areas in KL city centre, Cyberjaya and Singapore

Owner of the most comprehensive fibre optic network and offers a wide range of solutions CPCS, designed to provide the ultimate in physical path protection and SLA up to 99.999%

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On-board cableship Descartes owned by Orange Marine

Winner for Project of the Year Award at the Asia Communications Awards

future proof our investments, our networks are IPv6 compliant AND we have already deployed our network through multinational giants who have partnered with us such as Cisco, NEC, Juniper and Alcatel. “We want to capitalise on growth opportunities within ASEAN; a region where there are more than 620 million people, representing the fourth largest in population in the world. By investing heavily in the backbone connectivity infrastructure now, we plan to obtain a 30 percent market share in ASEAN and be responsible for 20 percent of international bandwidth demand by 2018. In order to do this, we will need to grow our customer base by enhancing our cable roots to the India sub-continent, Europe, Middle East and Japan, with the long-term plan to pass through more than 22 countries across four continents. Ultimately, we want to become the leading carrier’s carrier in the region.”

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Industry ON SONG

SUSTAINABILITY SURPASSES

Demand

Mah Sing Group is building towards its mission of becoming the most respected and highly diversified Group in Malaysia’s premier property development market, via its iconic Southville City @KL South project Written by: Matthew Staff • Project Manager: Joe Palliser

Aspen@Garden Residence

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ah Sing Group Berhad is looking to maintain its focus on providing affordable homes to the mass market segment in 2015 as it continues to enforce its position as Malaysia’s leading property developer. Incorporated in 1991 and listed on the main market of Bursa Malaysia, the Company has been at the forefront of

building quality homes and commercial projects in strategic locations for the subsequent two-and-a-half decades; proving flexible enough to take on a vast array of projects, while simultaneously entrenching a familiar and reputable ethos into the wider market.

As such, the Group has a comprehensive portfolio of 48 projects - both past and present - to display, similarly promoting the high standards that Mah Sing has become so renowned for in Malaysia. Spread throughout the country’s economic nexus and property hotspots - including the Klang Valley and Greater Kuala Lumpur - the Group Founder, Managing Director and Chief Executive, Tan Sri Dato’ Sri Leong Hoy Kum is proud of the achievements that have been accomplished so far, and the lives that have been enhanced as a consequence of the Mah Sing offering. “The Group has proven its versatility with a diverse range of projects, from medium to high-end residential properties to Grade A office buildings, retail projects, SoHo and industrial projects,” he says. Regardless of the product series, all our products carry hallmarks of innovative designs and quality

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Southville City@KL South

finishes, majestic grand entrances, security, extensive landscaping and greenstreet concepts. “We will continue to build ecosensitive and environmentally friendly developments so that our homebuyers can enjoy life amidst greenery, in harmony with nature.” Winning more than 100 domestic and global awards in the process, the Group’s notoriety regarding product design, concept, innovation and quality are the tangible results of Mah Sing’s operations, but the benefits provided by the overall offering go far beyond that. Tan Sri Leong continues: “One of the most fascinating aspects about our involvement in the property development industry is our ability to enhance the lives of our buyers and investors. “That is the idea behind Mah Sing being a premier lifestyle developer. Hence, we are committed to building

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One of the most fascinating aspects about our involvement in the property development industry is our ability to enhance the lives of our buyers and investors

The Group’s notoriety for its product design and quality is reflected in its many domestic and global awards

Healthy & Comfort Bathroom in Everyday Life

INNO

Made in Malaysia

ANNIVERSARY 1995 - 2015

The new series, â&#x20AC;&#x153;SERICITEâ&#x20AC;? brand of product lines are made specially to cater middle upper market segments with its highly polished design and great quality materials used.

SIRIM

INNO Ceramitec Sdn. Bhd. was incorporated in Malaysia to produce vitreous china sanitary wares with limited product range for low range local market in 1997. Since then, INNO has been striving for improving everything we do in order to achieve customers in low, middle and high range market.

launching to cater middle upper market segments since year 1997. As a wholly made by our own sanitarywares manufacturer, that is 100% BUATAN advanced technology and human care into product design and manufacturing In recent years, we have expanded our business into the selling of faucets, showers and bathroom accessories in order to provide a total bathroom solution to our customer.

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quality homes, further to building a holistic community. “With each of our properties, we wish to impart a lifestyle that is a step up from what our purchasers have experienced before. This includes having exclusivity, security and amenities that address their lifestyle needs. “To our investors, we present a high value property that has good capital gains as well as rental yield, suiting their investment strategy.”

Elite development

Incorporating areas of sustainability within its areas of operations, as well as a flagship corporate social responsibility (CSR) platform via the Mah Sing Foundation, the Group’s philosophy regarding the enhancement of lives is most prominently evident through its portfolio of projects. Of the 48 undertaken, 11 have already been completed with the remainder not only serving the upper end of the market but also addressing lifestyle improvements to the masses of home buyers. “In fact, many of our properties meet the value for money demand of this middle income group who desire a higher quality of life within their affordable means,” Tan Sri

Tan Sri Dato’ Sri Leong Hoy Kum, Group Managing Director and Group CEO

Sutera Avenue

...many of our properties meet the value for money demand of this middle income group who desire a higher quality of life within their affordable means

Leong emphasises. “Seeing that we are already among the elite of fullyintegrated developers in the nation, we persistently innovate to improve on our delivery, quality, processes and operations.” Some of the major breakthroughs made recently in this area complementing its numerous constructs in the Greater Kuala Lumpur and Klang Valley - include en bloc sales, the first of its kind in Malaysia’s commercial property domain, and an increase in market capitalisation through which Mah Sing hit the RM4 billion mark earlier this year. Arguably its most significant development at present however, is the Group’s Southville City@KL South project, as the Group CEO explains: “Mah Sing’s Southville City@KL South is a sustainable mixed-use township development that aspires to create a cohesive master plan which delivers a conducive and safe environment. Further to this, the township also aims to draw both multi-generation living and the working community. “Mah Sing is also working towards building a vibrant and sustainable business and commercial hub within Southville City itself which will also benefit the surrounding neighbourhoods.”

Lakeville Residence

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RM8.3 billion

Estimated gross development value of the 428 acre freehold site, Southville City

Southville City Sales Gallery

The 428 acre freehold development has an estimated gross development value of RM8.3 billion and is the epitome of accessibility, successfully bringing major, global industrial operators into the area, and decorating the township with a host of modernised homes, offices, retail premises and leisure facilities to create the ultimate in integrated living. “At Southville City, Mah Sing envisions an integrated township where all walks of life come together,” Tan Sri Leong adds. “Through a cohesive approach in master planning and the size of the land acquired, we

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Mr Leong and his team at the BrandLaureate Awards 2014-2015

have the opportunity to create valueadding features; to innovate landscape designs for a safe and conducive environment for both pedestrians and cyclists. “We also have the opportunity to master plan and string the right products together, to activate both the morning and evening catchment for business sustainability, and to deliver appreciating value.”

Customer satisfaction

Value appreciation is a concept familiar throughout the Mah Sing offering, as a proven market-driven developer who also rolls out a series of relevant products to the sector; again at accessible prices and in line with existing demand. “We believe in product branding and differentiation which suits market needs, hence we build products that are rightly priced without compromising the quality of the product,” Tan Sri Leong notes. “To establish customer satisfaction, we continue to focus on quality, customer service and effective customer relationship management. “Further to this, over the past two decades we have also established working relationships with a good panel of suppliers and contractors who work seamlessly with our staff.” Additionally, Mah Sing also strongly believes in and implements extensive after sales service to further enhance levels of customer satisfaction; further

enforced by its M Care initiative set up as a one-stop professional service to provide myriad services including renovation, interior design consultations and relocation services. “M Club is a distinctive buyer loyalty programme especially created to provide additional benefits to house buyers where members can enjoy buyer-repeat purchase discounts, buyer-get-buyer rewards, birthday surprises and many more exceptional benefits,” Tan Sri Leong says.

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M Club is a distinctive buyer loyalty programme especially created to provide additional benefits to house buyers

The Loft@Southbay City

Constantly upgrading

To facilitate such exceptional quality as an end product, the internal processes within the Group have to be similarly refined, and nothing epitomises this more within Mah Sing, than within its employment strategy. The key, according to Tan Sri Leong, is the embedment of loyalty within the business, and the Group CEO describes himself as “blessed to have a good and loyal team”. “I treasure members of every department and their experience and skill. They have control over the different parts of the business, whether it be business development, sales and marketing, project planning and management, CSR or other areas,” he continues. “Externally, the Company is always on the lookout for fresh talents, while internally, we do not rest on our laurels and are constantly upgrading ourselves. “Staff from all levels are encouraged to attend regular strategic training for improvements and to keep up with the market demands.”

Staff development occurs from top to bottom throughout the Group, with motivation, training and remuneration key pillars behind maintaining what is an award-winning array of talent. “We are pleased that we are recognised as one of the best companies to work for in Asia by the HR Asia Awards,” Tan Sri Leong says. “We were also awarded the Best Company for Leadership Award by IAIR Awards and the Best Managed Company in Malaysia by Euromoney Awards.”

Building quality homes

Bridging the aforementioned projects, continuous improvement strategies, value proposition and internal development; the end result is a market positioning and industry reputation that Mah Sing has attained

in being a world-class regional developer. Tan Sri Leong states: “Our mission is to become the most respected and highly diversified Group fully committed to continuous enhancement of our core businesses. “We are committed to developing our people through effective human resource strategies that are closely aligned to the Group’s business strategies. Our staff are innovative, creative, competent and, above all, loyal to the Group. “Ultimately, we provide our customers with excellent quality products at competitive cost, prompt delivery and flexible service through our uncompromising commitment towards total customer satisfaction. Our shareholders are also assured of maximum returns on their investments

and we will continually play a major role in community development.” In 2015, these facets will see Mah Sing Group maintain its focus on providing affordable homes to the mass market segment, while intensifying its marketing efforts to differentiate and diversify its range of properties across various growth locations, in line with market demand. Tan Sri Leong concludes: “Mah Sing is committed to building quality homes which are affordably priced in communities that offer comfort and convenience. Hence, careful thought is given to incorporate safety features, environmentally-friendly features and facilities. “We believe that quality does not depend on price range; we want our customers to be proud of their homes.”

DSara Central

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Sealink Asia currently carries out its chartering, building and maintenance operations across 20 countries in the oil & gas domain but continues to remain flexible in assessing new opportunities around the world Written by: Matthew Staff Project Manager: Ben Wigger

ealink Asia is looking to leverage its reputation as the very first integrated service provider for oil & gas in Asia to enhance its international notoriety even further. Currently serving clients across 20 countries in Asia, the Middle East, North Africa and Europe, the Company has evolved over the years from being a ship owner and operator in its early days to capitalise on the developing markets in becoming a ship builder in the late 1990s. This diversification laid the foundations for what has proved to be a sustained period of growth for Sealink over the subsequent two decades; the Group also adding a

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shipping maintenance and repairs subsidiary to its portfolio of services. The result has been a turnkey, flexible and customisable range of services offered to players within the oil & gas markets around the world; giving itself as much chance as possible to attain key projects in what can be a fiercely competitive sector. “It has been a natural progression over the years, progressing from the early days into handling tugs and landing crafts, moving along with the industry,” says Ting Hui, Corporate Communications. “Nowadays, there is more demand for bigger, more modern vessels, hybrid vessels, or greener vessels, and we adapt our services to that.”

Integrated service provider

Under Sealink’s chartering division, areas of anchor handling, transportation of supplies, diving support, towing, mooring maintenance and seismic support are all catered for. From a manufacturing perspective, the aforementioned tugs and landing crafts are complemented by an array of seismic support vessels, barges, chemical tankers and oil carriers. Its more recent maintenance component completes the portfolio being offered by Sealink, creating a diversity that is essential in forming meaningful business partnerships. “We have worked with industry leaders like Shell in specific countries over the years, but it doesn’t

necessarily mean we will obtain business with the same company in a different country,” Hui says. “Therefore, to obtain the first order with a new client or in a new country, it is still difficult and that is where our reputation is most important. “The ability to get that first project is the most important aspect. Because we are vessel owners we don’t bid for the contracts in the prospective overseas countries. We have to work with an agent or the owners there and they will then use our vessel to enter into the tender contract and bid for it.” To put such faith in Sealink’s offering as part of such a process requires a similar trust among clients that the Company adheres to the very latest

industry trends. Currently, these involve issues surrounding efficiency and environmental considerations, as well as optimisation of newer technologies in order to aid the migration from tier 2 to tier 3 engines and ship components; all of which are addressed through close collaboration with said clients. “This is why, for us, we find that the integrated service provider model works best,” Hui notes. “A normal vessel builder bases plans for the yard on maximum profits and to do that you have to make as many repeat vessels as you can. “The problem with that though is you may be building a lot of repeat vessels and the price might come

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down, but when the market trends and requirements change, whatever you originally built at a lower cost may no longer be what is expected in the market. “From our interaction with customers, we see what types of vessels will be required in the different regions of the world, in terms of quality and functionality, and can prepare our yard for that.”

Maintaining efficiencies

To facilitate such entrepreneurial and efficient operations, equally wellstrung internal procedures have also been honed over the years , bringing into play carefully planned capital investments - again in line with the most pressing industry trends - as well as refining its employment and supply chain management strategies. “From a capital expenditure perspective, inventory is a big trend with nobody in the industry wanting to stock up while there is a slowdown in shipping activities,” Hui explains. “This means we are just buying what is required to maintain our own efficiencies as well as the efficiencies of our clients.”

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Sealink has provided products and services to more than 20 countries around the world

Similarly, from a supply chain management perspective, Sealink takes an efficient, centralised approach, utilising the base of its yard in Malaysia, while also remaining flexible in its international operations to maintain its builds more locally in each operating region. Once again, the development of these internal processes not only allows the Company to cater for current and historical demands entrenched within the industry, but also allows the business to be flexible enough to

From our interaction with customers, we see what types of vessels will be required in the different regions of the world, in terms of quality and functionality, and can prepare our yard for that

Remote monitoring system (RMS) Measure, Monitor & Notify Sole distributor in Malaysia & Brunei

Features • Fuel transparency and optimisation • Customisable monitoring systems • Internet web portal owners • Discover and prevent fuel theft occurrences

Benefits • Full system provided • View data with Desktop, Notebook, Tablet, iPhone • Automated data transfer to shore • Assured accuracy in fuel measurement

MEGAJAYA MARINE SERVICES SDN. BHD. Lot 678, 1st Floor, Black 9, MCLD, Jalan Jurinea, 98000 Miri, Sarawak, Malaysia. Phone: +60 16 886 8428 / +60 19 854 8428 943802-T w w w. a q u a m e t ro . co m

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Sealink constructs high performance world-class vessels

react to fluctuations and changes in the market moving forward. Skills development is another facet falling under this philosophy, having overcome market competitiveness in recent years to retain the required skills, quality and experience within the workforce. Now, with the market more settled, the area of staff retention has solidified even further. “Reputation does help in retaining people, but right now, we don’t see a problem in this area because the challenge of new players in the market is very low,” Hui states. “This doesn’t mean that we don’t keep an open communication with employees though, as we always try to know what challenges they have and what

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Sealink’s Duyong Satu ship

actions we can take to improve that interaction.”

Reputation does help in retaining people, but right now, we don’t see a problem in this area because the challenge of new players in the market is very low

Exploring opportunities

Internal satisfaction naturally transfers to client satisfaction ultimately, once again harking back to the differentiator that Hui believes continues to form the crux of Sealink’s success; its value proposition. “Right now, the angle we look at and the way we find value for our clients is through our flexibility and ability to make modifications and refinements, because we are in control of our yard,” he says. “When a customer is looking for a specific type of vessel, we have the capabilities to be very flexible within our yard to install the required equipment

Sealink is a leading integrated service provider for oil & gas offshore marine support vessels

When a customer is looking for a specific type of vessel, we have the capabilities to be very flexible within our yard to install the required equipment on board

Sealink’s ship repair division was introduced in 2012

on board.” Looking forward, this model certainly won’t modify to the extent that its operations can, but this isn’t to say that the Company is looking to just consolidate and be content with its current successes. Hui concludes: “The market is challenging right now, with a surplus of vessels in the region, all with oil & gas capabilities. Everyone is therefore trying to ensure they have adequate utilisation of their vessels. “Because of this, we are looking at and exploring the opportunity to venture further from our base in Malaysia, collaborating with some of the industry players to expand our offering into neighbouring countries.”

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SINGAPORE AERO ENGINE SERVICES LIMITED (SAESL)

E X P E R T I S E

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SAESl’s longstanding partnership with Rolls-Royce in Asia-Pacific has led to almost two decades of success in manufacturing Trent engines for airlines across three continents Written by: Matthew Staff • Project Manager: Tom Cullum or nearly 15 years, Singapore Aero Engine Services Limited (SAESL) has been one of the pioneering manufacturing companies in the region, cementing its position as Rolls-Royce’s Trent Centre of Excellence to lay the foundations for an ever-increasing influence in the wider sector.

Specialising in the repair and overhaul of Rolls-Royce’s Trent aero engine assortment - including the Trent 500, Trent 700, Trent 800 and Trent 900 for both Airbus and Boeing aircraft - the Company’s growth is evidence enough of the operational excellence achieved since its inception in 2001; subsequently carrying out work on more than 2,000 engines for clients across three continents.

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All told, SAESL’s portfolio comprises operations alongside 15 globally notorious businesses, applying its highly reputed range of services which include not only engine overhauls, but also more specific component maintenance and repairs, engine testing and on-wing support through boroscoping and boroblending. “Through its parent companies, SAESL combines the knowledge of

Rolls-Royce, an original equipment manufacturer, with 20 years of overhaul experience of Hong-Kong Aero Engine Services Limited and Singapore Airlines Engineering Company,” the Company explains. “SAESL has an innovative state-ofthe-art, in-line gantry system that is capable of handling module change and module overhaul work... This gives us flexibility to manage our

engine load. “Our qualified and experienced overhaul support team provides 24-seven assistance to all our customers. Additionally, we offer advanced component repair capabilities and are the recognised Rolls-Royce Centre of Excellence for compressor blade repair amongst other high technology repair processes.”

Leveraging expertise

As one of the world’s most renowned and active manufacturers, the international cachet that comes with working alongside Rolls-Royce has gone a long way in facilitating SAESL’s own development, both internally and externally. Subsequently producing Trent Engines for a host of national airlines including AirAsia, Air New Zealand, Air

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Transat, China Southern, Delta Airlines, Emirates, Etihad Airways, Garuda Indonesia, Malaysia Airlines, Middle East Airlines, Qantas, Qatar Airways, Singapore Airlines, Thai Airways, Virgin Atlantic and Yemenia Airways - the extent to which SAESL’s engineering capabilities can be found continues to open further doors for the Company. In 2015, one such door has opened in India with SAESL partnering with Tata Technologies to launch a Global Engineering Centre, designed to provide comprehensive services for equipment harmonisation, as well as an improvement in lean operations and turnaround times. As part of the deal, Tata will help to enhance the internal processes that go into the complex manufacturing of Trent engines, paying special attention to tooling and manufacturing engineering, engineering services, technology consulting and component repair; agreed upon under the GEC (Group Executive Council) model . “Through the GEC model, we will be able to leverage Tata Technologies’ expertise as an engineering partner and technology consultant, allowing us to further develop engine and component repair capability,” SAESL Chief Executive Officer (CEO), Paul Inman was quoted as saying at the time of the announcement. “With our existing relationship, Tata Technologies has understood our requirements and is helping us meet demands while focusing on building quality and reducing costs.” Tata Technologies’ Managing Director and CEO, Warren Harris added: “At Tata Technologies, we focus on working as a team with our partners to create exceptional products through improved engineering and design, and product development technology.” SAESL’s engineering capabilities continue to open doors for the Company such as partnering with Tata Technologies in India

Strength to strength

With the backing of Rolls-Royce and more than 2,000 engines successfully

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MHE-DEMAG

HE-Demag is South East Asia’s leading provider of material handling solutions including a comprehensive range of industrial cranes and hoists, warehousing equipment such as warehouse trucks and dock levellers, as well as equipment for safe working at heights and automated car-parking systems. Established in 1972 as a 50:50 joint venture of Terex MHPS GmbH and Jebsen & Jessen (SEA) Pte Ltd, MHE-Demag operates within a closeknit regional network in South East Asia & Asia-Pacific, supported by 61 sales and service offices and eleven manufacturing facilities in Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Taiwan and Australia. To date, the Group has built over 21,000 industrial cranes, 12,500 loading bay equipment for warehouses and more than 1,000 building maintenance systems in South East Asia and beyond. Efficient business operations are driven by a workforce of some 1,600 competent employees, comprising a seasoned management team and over 500 service engineers and technicians. All this is complemented by advanced IT infrastructure, including an intelligent ERP system with real-time inventory management, as well as a fleet management system for its fleet of over 200 service vans, which has led to a strong culture for quality and reliability within the organisation. As part of the corporate and social responsibility to employees and the environment, MHE-Demag has pledged its commitment to the regional drive of diligent practices in Environment, Health & Safety (EHS) at the workplace, manufacturing facilities and on site. T +65 63053500 E info_mhe@mhe-demag.com

www.mhe-demag.com

Material Handling Equipment

The name for material handling

With more than 40 years of experience in the industry, MHE-Demag is a trusted brand for superior material handling, with a strong commitment to sound engineering practices and creative problem-solving methodologies.

MHE-Demag Cranes & Components

• Designed with safety and maximum flexibility in mind • Robust and built to last • Innovative solutions for greater efficiency

Established in 1972, MHE-Demag regional network Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Taiwan and Australia Range of products & services • Overhead travelling cranes • Hoists • Explosion proof cranes • Warehouse trucks • Dock levellers • Gondolas • Automated car-parking systems • Aerial platforms • Power rail systems • Gantry cranes • Slewing jib cranes • Air hoists • Services • Parts • Refurbishment

MHE-Demag (S) Pte Ltd A joint venture between Jebsen & Jessen (SEA) Pte Ltd and Terex MHPS GmbH

33 Gul Circle, Singapore 629570 Tel: +65 6305 3500 Fax: +65 6862 1933 www.mhe-demag.com

S A E S L

EATON Eaton’s repair solutions optimize cost savings, quality and service. Eaton is a leading OEM supplier for full pneumatic ducting systems and engine sealing solutions. We also specialize in fuel, oil, and breather tubing and ducting, in addition to slide and flexible joints, machined couplings, and fuel and hydraulic conveyance components. · Fast turnaround (average of 15 days) · Substantial cost savings over replacements · FAA, EASA and CAAC approved repair station facilities · Services include retrofits and upgrades

T +65 9663 1032 E HockAnnSoh@Eaton.com

www.eaton.com/aerospace

PROGRESSIVE SURFACE

Former Rolls-Royce CEO, John Rishton

engineered to varying requirements, SAESL’s end product capabilities are undoubted, but this is not to say that the Company doesn’t continue to refine its own manufacturing processes too, as epitomised by the recent Tata partnership. Such a commitment to operational excellence is compounded by its up-skilling of employees, and general dedication to enhancing the talent pool within the sector and region. Known and named as a ‘Centre of Excellence’, the training of employees is key to ensure that the end products do remain equally excellent, and the sustainability of this approach has recently been addressed by another pivotal initiative being undertaken alongside Rolls-Royce.

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Known and named as a ‘Centre of Excellence’, the training of employees is key to ensure that the end products do remain equally excellent...

AESL uses Progressive Surface® waterjet cleaning, automated blade peening, grit blasting, and robotic shot peen systems to perform engine overhaul and component repair. SAESL has purchased nearly a dozen Progressive machines, along with Progressive closedloop process controllers, since 2001. SAESL continues to choose Progressive because of its proven track record, process-specific system engineering, world-class machinery, and lifetime support. Progressive partner Transtherm Technologies provides local service. Progressive Surface is a global leader in the design and manufacture of automated machinery and closedloop process controls for thermal spray coating, shot peening, abrasive grit blasting, and waterjet stripping applications. T +1 (616) 957-0871

www.progressivesurface.com

Eaton: The industry’s best value for full-service ducting & dynamic seal repair

Eaton is a leader in component expertise and the industry’s largest supplier of pneumatic ducting and joints for aircraft engines, APUs and airframes. We repair and overhaul pneumatic, fuel, oil, and breather ducts and related

products regardless of OEM., as well as seals. Eaton offers the world’s broadest selection of axial and radial dynamic seals for aircraft engines, APUs and accessories. www.eaton.com/aerospace

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S A E S L

Supported by International Component Overhaul and Singapore Airlines - as well as European logistics specialists, Kuehne + Nagel - RollsRoyce and SAESL are highlighting the importance of STEM subjects (science, technology, engineering and maths) in an attempt to encourage students into the aerospace and manufacturing sector in years to come. Ultimately, the Trent 1000 school tour hopes to reach as many as six million people by 2020 through a range of programmes, aided by RollsRoyce’s business partners, to ensure that the currently flourishing industry in Singapore continues to thrive in the future. “SAESL understands that it is our people who made what SAESL is today,” the Company states in relation to its continued support of individual development. “We celebrate its success with various company events, which foster stronger working relationships amongst ourselves. Through team work, we continue to go from strength to strength.” The SAESL Sports and Recreation Committee further emphasises

this ethos, fostering a positive atmosphere, indicative of what is required to be a vibrant and entrepreneurial business. “We work hard and play hard,” the Company affirms.

Quality and safety

The creation of proactive and mutually beneficial relationships is also seen throughout SAESL’s supply chain, having worked alongside local partners for the best part of two decades in some cases. Stability in areas such as this provide the ideal platform to be flexible and proactive in others, especially regarding the ongoing investments that are required to keep ahead of the industry curve, and in line with Rolls-Royce’s globally competitive demands. At the beginning of 2015, a new test pod was purchased to this end - a joint venture with Rolls-Royce - while SAESL is also planning to move into laser repair in order to improve efficiencies by as much as 80 percent. All in all, being stagnant or reactive is not an option, and a further $90

SINGAPORE TEST SERVICES

ingapore Test Services Pte Ltd (STS) is a leading provider of onestop accredited industrial testing,

inspection, certification, calibration and training services for more than 30 years. We help our customers of various industries meet their quality, maintenance, environment, health and safety compliance requirements with emphasis on quality service, quick turnaround time and customer satisfaction. T +(65) 6854 3567 E sales.sts@stengg.com

www.test.com.sg

UTC AEROSPACE SYSTEMS

oodrich TAECO Aeronautical Systems (Xiamen) Co., Ltd. provides maintenance, repair and overhaul services for key aircraft components in engine control systems, flight control systems and other systems manufactured by UTC Aerospace Systems; serving customers across major airlines and maintenance providers in the Asia Pacific region. As part of a JV of UTC Aerospace system, the Company holds multiple airworthiness approvals enabling a wide coverage of both domestic and overseas customers. UTC Aerospace Systems’ comprehensive array of systems, components and support agreements help achieve optimal aircraft utilization, offering optimum convenience in servicing customers across 26 countries around the world.

www.utcaerospacesystems.com

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Tel: (65) 6660 7271/ 6660 7322 Fax: (65) 6261 2617 Email: stsb@stengg.com www.test.com.sg

Delivering solutions for the high-end industries and sectors

Failure Analysis

Singapore Test Services Pte Ltd (STS) is a leading provider of one-stop accredited industrial testing, inspection, certification, calibration and training services for more than 30 years. As a professional independent testing, inspection, certification and calibration centre, we employ highly reliable and accredited test methods coupled with the latest proven technologies, to provide our customers with accurate and reliable test reports. Our accolades, accreditations and regulatory approvals reflect the trust and integrity with which we perform our duties. Our independent and unbiased assessments lead to customersâ&#x20AC;&#x2122; increasing confidence in their products and services, thus enhancing their companyâ&#x20AC;&#x2122;s value proposition to their respective customers.

Calibration of Dimensional Gauges & Instruments

Site Testing, Measurement, Analysis & Evaluation Services

Management Systems Certification Material & Metallurgical Testing Environmental Testing Occupational Health Testing Molecular & Microbiological Testing

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S A E S L

million has been spent in recent months to increase building capacities; investing in a new facility capable of holding more than 300 engines. From a product perspective, there is also a host of new engines in the process of being added to the portfolio, which could give SAESL its most significant rise in business for years. All of this is underpinned by the Company’s commitment to expertise and precision; a philosophy which demands nothing less that optimum processes, optimum manufacturing equipment, and optimum management systems in place. “Quality and safety are primary considerations for all operations undertaken by SAESL at all times,” the Company notes. “Evident by our Airworthiness approvals and other certifications attained, the integrity of our customers’ engines and components are of the highest priority.

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...we have an established quality and safety management systems that ensure that our customers’ needs are fully met, while complying with all regulatory and legal requirements

Simon Morris, General Manager of SAESL

“To this end, we have an established quality and safety management systems that ensure that our customers’ needs are fully met, while complying with all regulatory and legal requirements.”

Servicing the best

Glancing back at the continuous improvement of SAESL, significant milestones are evident in 2009 and 2013 through the extension of its original facility and the construction of its own new engine test centre, respectively. The latest partnerships alongside Tata and Rolls-Royce, accompanied by the Company’s capital expenditures and internal advancements, will add 2015 to this list of landmark periods, as it continues to strive to be the best, in order to serve the best. “SAESL has grown significantly over the years and with a reputation for service excellence and a strongly

engines,” the Company says. “We are committed to servicing the best by the best.” The ethos of servicing the best also incorporates a concerted effort in surrounding communities as part of its corporate social responsibility efforts, adding a further string to SAESL’s bow and ensuring that it has all the facets required within the Company, to be the manufacturer that the wider industry continues to put its faith in. SAESL adds: “With more than a decade of operational history, SAESL has established a culture of quality and safety that is embraced by all our employees, from the top management down to our competent workforce. “This culture is nurtured through various training and awareness established customer base, we are well programmes, fostering an atmosphere positioned in the Asia-Pacific region for of open reporting and prompt continued growth through the reliable feedback between the leadership and the team, who form the backbone of and effective repair, maintenance SAESL’s core competencies.” and overhaul of Rolls-Royce Trent

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DECOMMISSIONING AND MATURE WELLS MANAGEMENT CONFERENCE

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Decommissioning and Mature Wells Management Conference THE CURRENT LOW oil price environment has created upheaval for the global oil & gas industry. In a world where the $60 barrel is becoming the new normal, operators must face the reality that some offshore wells and fields are no longer economically viable and will need to be abandoned. In Malaysia for example, an estimated 50 percent of platforms are operating at or beyond their original design life. Many of them, if left in the water unchecked have the potential to cause devastating harm to the environment.

The decommissioning industry should be seen as an opportunity for service companies to develop their decommissioning capabilities, and at such a crucial time, huge questions remain to be dealt with: • How can a regulatory regime which supports decommissioning be put in place? • How can local operator and contractor expertise and capability be developed to support the growing decommissioning demand? • How can we ensure that costly P&A and decommissioning activities can be done more efficiently and kept within budget? With these questions in mind, DecomWorld is pleased to announce the Decommissioning and Mature Wells Management Conference. As the leading industry hub for decommissioning and abandonment in the region, the meeting will bring together more than 150 leading global operators, service providers and industry experts to discuss their innovative case studies and strategies to engage in cost effective and safe decommissioning and abandonment. On 2-4 December, 2015, Senior Level engineering and operations executives will gather at the meeting which will provide comprehensive training for those new to the area as well as for those well versed in decommissioning;

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all to build and develop their knowledge with new case study insight from Asia Pacific and international projects. This will be your chance to gather with this pioneering group of thoughtleaders in the space in order to network, engage in discussion and debate, and help drive the industry forward in Asia Pacific and take your slice of the decommissioning market. Secure your place as early as possible to benefit from the advanced booking savings. Book by 11 September to receive a $600 discount.

EVENT

DETAILS

WHEN: 2-4 December, 2015 WHERE: Sheraton Imperial Hotel, Kuala Lumpur, Malaysia REGISTER: lharper@decomworld.com Tel: +44 207 375 7560 WEBSITE: www.decomworld.com/asiapac

Researched & Ogranized by:

Decommissioning and Mature Wells Management Conference 2015

SAVE $100 USE DISCOUNT CODE OUTLOOK100

December 2- 4, 2015 | Kuala Lumpur, Malaysia

PREPARE A COST-EFFECTIVE DECOMMISSIONING STRATEGY, LEVERAGING LOCAL TALENT AND UNDERSTANDING REGIONAL REGULATIONS In the current oil price environment, it has never been more important for operators to prepare a safe and cost-effective decommissioning and abandonment strategy

Brian Twomey, Managing Director, Reverse Engineering

Bob Byrd, Vice President, Consulting, TSB Offshore

Amila Zawawi, Senior Lecturer, Universiti Teknologi PETRONAS

Claudio Pellegrini, Subsea Intervention Manager, AGR

LEADING BEST PRACTICE AND STRATEGY INSIGHT AT THE DECOMMISSIONING AND MATURE WELLS MANAGEMENT CONFERENCE Understand how to effectively plan for decommissioning in a low oil price environment, including accurate cost estimation while ensuring environmental impact is minimized Receive a regulatory update from each locality in the region, to understand how this will affect decommissioning cost, technique and how to ensure you comply

Discuss how local businesses and local expertise can be trained to allow the region to benefit economically from the decommissioning market and develop a decommissioning infrastructure Weigh up the choice between intervention and abandonment in late life or suspended wells, then understand the latest technology available for safe and effective well services Draw from international case studies and apply their expertise and technical engineering best practice to local situations

Karyadi Junedi, Senior Structural Engineer, PT Pertamina Hulu Energy

HAND-PICKED INDUSTRY DECOMMISSIONING, ABANDONMENT AND INTEGRITY THOUGHTLEADERS

NEW FEATURES AT THE DECOMMISSIONING AND MATURE WELLS MANAGEMENT CONFERENCE 2015 1. End-to-end International Decommissioning Case Study: Half Day Workshop outlining a full single case study from outside the Gulf of Mexico allowing you to immerse yourself in the decommissioning process from planning, risk assessment, regulatory approval and P&A through to topsides removal

2. Dual Track Wells and Facilities: Only attend the sessions that really matter to you. Join the Wells Track to focus on cost effective intervention and abandonment technology - or join the Facilities Track covering late life structural integrity and topsides and subsea infrastructure removal engineering

3. New Session: Leveraging Local Talent focusing on building decommissioning infrastructure and contractor capabilities across the region to allow local companies to take a share of this market

PLUS... ...even more cutting-edge late-life technologies and services on show in the exclusive exhibition hall!

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Asia Outlook readers enter OUTLOOK100 when registering to save an extra $100

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MALAYSIA INSURANCE SUMMIT

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Malaysia Insurance Summit The fifth Malaysia Insurance Summit (MIS) is organised in conjunction with The Malaysian Insurance Institute and will be held on the 7-8 October, 2015 at the InterContinental Hotel, Kuala Lumpur in Malaysia

T H E S U M M I T is organised under the aegis of Central Bank of Malaysia and endorsed by the International Insurance Society. With an impressive array of more than 31 experts and speakers from every corner of the APAC region, the Summit features concurrent streams on life and general insurance, with more than 25 sessions to exchange thoughts, ideas, opportunities and challenges within the insurance industry. The Summit will begin with an opening remark by Y. Bhg Dato’ Haji Syed Moheeb Syed Kamarulzaman, CEO of The Malaysian Insurance Institute, followed by three special addresses by Dato’ Muhammad Bin Ibrahim, Deputy Governor of Bank Negara Malaysia; Pravej Ongartsittigul, Secretary General at the Office of Insurance Commission in Thailand; and Tom Bolt, Director of Performance

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Management at Lloyd’s, United Kingdom. The conference will address various topics, such as ‘The Role of Claims in Developing a Customer Centric Product’, ‘The Importance of Insurance as a Key Tool to Enhance Financial Inclusion’, ‘Harnessing Power of Big Data Analytics for Insurance Industry’ , ‘Marketing to the New Millennials’, and ‘The Role of Insurance in Retirement Planning’, as well as a special session on NAT-CAT. There will also be panel discussions, including a CEO panel discussion on ‘How Can Insurance Companies Better Position Themselves to Capitalise on Asia’s Growth Opportunities’. The Summit is set to bring together insurance experts and other financial executives from across the region to discuss the dynamic insurance sector that is seeing a spur in growth.

EVENT

DETAILS

WHEN: 7-8 October, 2015 WHERE: InterContinental Hotel, Kuala Lumpur in Malaysia. REGISTER: http://finance.fleminggulf.com/ malaysia-insurance-summit

MANY INSURANCE DEMANDS, ONE INSURANCE SPECIALIST For independent power producers With experience servicing 6,000MW of independent power in 15 countries across Africa, including thermal, hydro, wind and solar projects, our team of experts understands your complex business needs. For more information visit:

ALESCORMS.COM

CREATING CERTAINTY

BUILDING CONFIDENCE

ALESCORMS.COM

Alesco is a trading name of Alesco Risk Management Services Limited. Alesco Risk Management Services Limited is an appointed representative of Arthur J. Gallagher (UK) Limited which is authorised and regulated by the Financial Conduct Authority. Registered Office: The Walbrook Building, 25 Walbrook, London EC4N 8AW. Registered in England and Wales. Company Number: 1193013.