Operating on the cutting edge of the dredging and marine contracting industry, Boskalis Australia offers turnkey solutions for its vast range of clients
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EDITORIAL
Head of Editorial: Jack Salter jack.salter@outpb.com
Deputy Head of Editorial: Lucy Pilgrim lucy.pilgrim@outpb.com
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THE CUTTING EDGE OF DREDGING
Welcome to our third edition of Supply Chain Outlook magazine.
Founded over a century ago in the Netherlands, Boskalis is a globally operating dredging and offshore contractor and maritime services provider.
Dredging has traditionally been the company’s core activity, and it remains very much active in the industry through the execution of several projects related to the construction and maintenance of ports and waterways, land reclamation, and coastal protection.
Boskalis executes large-scale, complex dredging projects thanks to its multidisciplinary expertise, versatile fleet, and global presence in 90 countries across six continents, including Oceania.
As a key subsidiary, this issue’s cover star – Boskalis Australia – is capable of providing a wide array of services across its Oceania portfolio, primarily conducting capital and maintenance dredging for port authorities as well as subsea drilling and blasting.
It also works with mining and oil and gas companies undertaking dredging works to ensure navigable water at their terminals and executes seabed intervention works for pipeline installations.
“We can offer a total package for our clients, providing them with bountiful knowledge and expertise to ensure the success of their projects,” states Alwin van den Bosch, General Manager of Boskalis Australia.
A number of dredging projects in the Gulf region, meanwhile, have been supported by Astro Offshore.
As well as contributing to the success of offshore construction and land reclamation developments, the company is a key player in multiple markets, especially offshore transportation.
“One of the key areas and markets we thrive in is the transportation business, working extremely closely with several EPC contractors to provide turnkey solutions for projects locally and internationally, transporting jackets, topsides, platforms, pipelines, and a plethora of offshore structures and materials,” outlines Managing Director, Mark Humphreys.
Elsewhere, this edition supplies corporate stories from HEVILIFT, FAST Logistics Group, and Tailwind Airlines, delivers business insights from DHL Namibia and ecofleet, and spotlights the Free Trade Zones Association of the Americas.
We hope that you enjoy your read.
Jack Salter Head of Editorial, Outlook Publishing
Dredging
Moving
Renowned
Simplifying
WALMART LEVELS UP PRODUCTION
US RETAIL GIANT, WALMART, is automating its supply chain facilities in Arizona and Arkansas.
The company is continuing to equip its regional distribution centres with new automation capabilities in a bid to increase productivity. The technology is scheduled to double Walmart’s number of processed product cases every hour compared to the output of a traditional distribution centre.
By the close of 2025, the company is aiming to have 65 percent of its stores nationwide receiving merchandise from these newly upgraded, high-tech distribution facilities as part of its overarching plan to modernise its supply chain network.
STABILISING THE EMISSIONS MISSION
US COMPANY, BLUE YONDER, is on a mission to help businesses achieve higher levels of sustainability by integrating eco-friendly practices into their supply chain management networks.
Supply chains are estimated to generate around 60 percent of global carbon emissions according to the latest research, however there is now growing evidence to suggest
organisations are responding to and tackling this issue.
Underpinned by its vision for a truly end-to-end supply chain, Blue Yonder’s objective is aimed at creating a more sustainable network from supplier right the way through to customer, with hundreds of established retailers already enjoying numerous benefits as a result of improved processes such
EUROPE & MIDDLE EAST
ALL ROADS LEAD TO RIYADH
RIYADH, THE CAPITAL OF SAUDI ARABIA, has been announced as the host for the United Nations (UN) Trade and Development Global Supply Chain Forum in 2026, reinforcing its burgeoning status as a global logistics hub.
The exciting international event brings together leaders, experts, and organisations from around the world to shape the future of international trade.
The now biannual gathering aims to serve as a springboard for global dialogue, forging a healthy investment environment in line with the UN’s Sustainable Development Goals (SDGs).
A proud statement from the Saudi Ports Authority, also known as Mawani, acclaims how this accomplishment solidifies the Kingdom’s position as a crucial global logistics centre and a pivotal point for connecting three continents.
as optimised forecasting, preferred vendor selection, and smart network design.
NORTH AMERICA
EXPOSING A CRITICAL WEAKNESS
SEVERE FLOODING IN NORTH CAROLINA caused by Hurricane Helene has halted the mining of ultrapure quartz, a critical component of the global semiconductor supply chain, exposing a weakness in the vast network.
Flooding in Spruce Pine, a small town responsible for up to 90 percent of the world’s ultra-pure quartz, has brought all mining operations to a standstill.
This specialised mineral is essential for manufacturing the silicon
NORTH
AMERICA
BETWEEN A DOCK AND A HARD PLACE
US DOCKWORKERS have suspended strikes following an ongoing wage disagreement, finally easing fears of holiday supply shortages with ports from Maine to Texas grinding to a halt.
The collective of longshoremen have reached a compromise with the US Maritime Alliance, suspending what could have been the first East
chips that power everything from smartphones to solar panels.
Such reliance on one vital location means that any disruption on this magnitude can have disastrous ripple effects on a global scale, requiring the industry to prepare itself against similar natural disasters.
and Gulf Coast strike since 1977.
Representing around 45,000 dockworkers, the union has announced it will continue to work until 15th January next year as talks for a new six-year contract unfurl.
The dockworkers walked out of 36 major US ports after their contracts expired, demanding higher wages and restrictions on automation.
The suddenly empty ports handle nearly half of the nation’s ocean freight, which briefly sent shockwaves through global supply chains.
AFRICA
A SHORE INVESTMENT
SOUTH AFRICAN OFFSHORE
SUPPLY vessel company, OSC Marine (OSC), has purchased the business and assets of Servest Marine, the offshore division of the larger multi-business sector company Servest, for an undisclosed sum.
Negotiations to acquire Servest Marine, who operates a fleet of offshore crew and supply vessels while providing nearshore support, began over 18 months ago, with both companies sharing a longstanding history of successful project partnerships.
Looking to expand its fleet and enhance supply capabilities, part of the acquisition will include OSC taking on all of Servest Marine’s Cape Town and Durban-based shore and sea staff and adding nine new ships to its fleet of offshore supply vessels.
EUROPE & MIDDLE EAST
UAE’S GLISTENING TECHNOLOGY-DRIVEN FUTURE
FROM ARTIFICIAL INTELLIGENCE (AI)-driven ports to expanded free trade zones, the United Arab Emirates (UAE) is transforming global logistics to meet growing trade demands.
As the global logistics landscape evolves at a rapid pace, the UAE is poised to play a pivotal role in the stabilisation of global supply chains during a period of unprecedented disruption.
Now embracing the transformative potential of AI-driven automation and real-time container tracking systems, the UAE is setting new standards for both the enhanced reliability and speed of major supply chain networks as the nation continues to become indispensable to global trade.
AI-Driven Supply Chain Optimisation: A Green Cataylyst for Africa
Onyekachi Izukanne, CEO of TradeDepot, details how profitability and environmental stewardship in Africa’s supply chains can work side-by-side by optimising the vast potential of artificial intelligence
Written by: Onyekachi Izukanne, CEO, TradeDepot
Africa stands at a pivotal moment, where economic aspirations meet the pressing need for environmental stewardship. The continent is rich with potential, yet its supply chains often grapple with inefficiencies and unsustainable practices. This is where artificial intelligence (AI) emerges not just as a technological advancement but as a strategic imperative for businesses determined to thrive in a future that demands sustainability.
AI is not just a buzzword; it’s a suite of advanced technologies — such as AI-based decision-making systems and AI-enabled personalisation tools — that can revolutionise how we produce, transport, and consume goods, all while minimising environmental impact and fostering economic growth. Africa’s supply chains, characterised by their complexity and vastness, present both challenges and opportunities that these AI technologies are uniquely positioned to address. By embedding sustainability at the core of supply chain operations, AI can fundamentally
transform business practices, ensuring that growth does not come at the expense of the environment.
DYNAMIC ENVIRONMENTAL IMPACT ASSESSMENTS
One of the most transformative applications of AI in supply chain management is its capacity for dynamic environmental impact assessments. AI-based decisionmaking systems can adjust production schedules based on real-time environmental data, analysing global ecosystems to predict the consequences of supply chain decisions.
Often referred to as the “Green Algorithm”, this approach integrates sustainability into everyday operations by suggesting alternative production schedules or routes that minimise ecological harm.
For instance, AI tools can reroute logistics to avoid environmentally sensitive areas or recommend production adjustments during periods of high environmental stress,
thereby making sustainability an intrinsic part of business strategy.
REDUCING WASTE AND ENHANCING EFFICIENCY
AI-driven demand forecasting systems are revolutionising inventory management, reducing overproduction, and minimising excess inventory. This directly cuts down on waste, aligning production more closely with actual demand.
Moreover, AI enhances recycling and waste management processes within the supply chain. By identifying patterns and inefficiencies, these systems not only decrease environmental impact but also lead to cost savings and increased operational efficiency, ensuring that sustainability and profitability go hand-in-hand.
PROMOTING SUSTAINABLE SOURCING AND ONSHORING
AI-enabled sourcing systems are crucial for promoting sustainable practices. These systems meticulously
track and verify the origins of products, ensuring they are sourced ethically and sustainably. TradeDepot sources from diverse markets, including Africa, China, India, Europe, Southeast Asia, and the US, working closely with producers and manufacturers to uphold strict ethical standards.
As part of our broader strategy to reduce carbon footprints, we are increasingly focusing on onshoring and import substitution. AI-based analytics tools play a pivotal role in this process by analysing extensive data to identify the most strategic opportunities for relocating production closer to consumer markets.
By leveraging these AI systems,
we can assess factors such as transportation emissions, cost efficiencies, and local resource availability, enabling us to make informed decisions that optimise sustainability and profitability.
Currently, TradeDepot is in exploratory phases with key partners, including a leading supplier in India and a major manufacturing partner in China, to establish local production facilities on the African continent. These initiatives, guided by AI insights, are designed to reduce environmental impact, lower costs, and bolster local economic development, positioning TradeDepot as a leader in sustainable supply chain innovation.
OPTIMISING TRANSPORTATION FOR LOWER EMISSIONS
Transportation is a significant contributor to carbon emissions, and AI offers powerful solutions to optimise this aspect of the supply chain. AI-enabled logistics systems analyse traffic patterns, weather conditions, and fuel efficiency to identify the most efficient delivery routes, reducing fuel consumption and emissions.
For example, by leveraging AI-driven logistics optimisation, TradeDepot has been able to lower the carbon footprint of its delivery operations across the continent, contributing to broader sustainability efforts and setting a benchmark for
environmentally responsible logistics in Africa.
SUPPORTING A CIRCULAR ECONOMY
AI is instrumental in supporting the transition to a circular economy by enhancing the efficiency of recycling and the reuse of materials.
AI-based lifecycle analysis tools can track the lifecycle of products and materials, offering insights into how they can be recycled or repurposed at the end of their useful life.
This reduces reliance on raw materials and minimises waste, aligning with TradeDepot’s commitment to promoting a sustainable and resilient supply chain while also serving the growing
needs of the world’s next billion consumers.
OVERCOMING CHALLENGES AND SEIZING OPPORTUNITIES
While the potential of AI in Africa’s supply chains is vast, challenges such as data availability, digital infrastructure, and a shortage of skilled talent persist.
However, these challenges also present opportunities for innovation and partnerships. Governments, businesses, and civil society must collaborate to create an enabling environment for AI development and adoption across the continent.
A CATALYST FOR SUSTAINABLE GROWTH
Africa’s path to sustainable development is intrinsically linked to its ability to harness the power of advanced technology. AI-driven supply chain optimisation offers a promising pathway to achieving this goal. By addressing environmental challenges, reducing waste, promoting ethical sourcing, and optimising transportation, AI stands as a catalyst for sustainable growth in Africa.
As African businesses, including those partnered with TradeDepot, embed sustainability into the core of their operations, they not only enhance their competitiveness but also contribute to a greener planet. TradeDepot and other leading supply chain and distribution platforms are pioneering this shift, setting new standards for sustainable business practices.
This approach demonstrates that profitability and environmental stewardship can indeed go hand-inhand, leading the way to a sustainable future for the continent.
ABOUT THE EXPERT
Onyekachi Izukanne CEO of TradeDepot brings over two decades of experience in entrepreneurship and management consulting to spearhead Africa’s integration into the global supply chain. His vision focuses on elevating Africa’s role in the global economy through improved trade and distribution networks. A specialist in digital transformation, strategic growth, retail insights, and financial technologies, Onyekachi is committed to redefining Africa’s trade dynamics.
THE FULL PACKAGE
Dirk S. van Doorn, Managing Director of DHL Namibia, discusses the company’s wellestablished presence in Namibia as a firstchoice logistics partner, its ongoing support for the mining and oil and gas industries, and aspirations for sustainable expansion
Writer: Lily Sawyer
Established as a key player in Namibia’s logistics and courier industry over 35 years ago, DHL Namibia boasts a proud history.
Initially expanding into the Namibian market as part of DHL’s global strategy to provide efficient and reliable express delivery services around the world, the move aimed to meet growing logistical needs across Africa’s various sectors, ranging from mining, fishing, and agriculture to government services.
More recently, DHL Namibia has expanded into oil and gas logistics services, as well as green hydrogen, which have the potential to become significant contributors to the country’s economy.
“DHL Namibia’s journey over the past 35 years reflects its commitment to serving the nation’s logistical needs while continually evolving to meet new market demands, making it a cornerstone of Namibia’s logistics infrastructure,” opens Dirk S. van Doorn, Managing Director.
Headquartered in Windhoek with a key port city location in Walvis Bay, two agents in Lüderitz and Swakopmund, and 16 retail partners across the country, the company offers a wide range of express logistics solutions supported by a robust network of 110 direct and indirect staff members.
As such, DHL Namibia plays a pivotal role in connecting the nation’s business individuals to global markets whilst ensuring reliable and fast delivery services across Namibia.
A TRANSPARENT SUPPLY CHAIN
One of the country’s leading logistics providers, DHL Namibia has been instrumental in providing businessto-business (B2B) transport services between key sectors, including
FOUNDING PRINCIPLES OF DHL NAMIBIA
• EFFICIENCY AND SPEED: A core principle for DHL, both globally and in Namibia, has been ensuring fast and reliable delivery services. This aligns with the entire company’s global reputation for express service. DHL Namibia was also the first delivery organisation in the country to introduce its own dedicated airfreight service, operating five days a week with two rotations from Windhoek to Johannesburg, connecting Namibia to the rest of DHL’s global network.
• GLOBAL CONNECTIVITY: From the outset, DHL Namibia’s services sought to connect the country to the rest of the world. As a developing nation with a growing economy, Namibia required access to international markets. This is where DHL Namibia came in, providing the infrastructure to connect local industries, such as mining, with international partners.
• CUSTOMER-CENTRIC APPROACH: DHL Namibia has always emphasised delivering a first-class service to its customers by understanding their unique needs, from individuals to large corporations. Its operations are built around customer convenience and accessibility, allowing businesses to focus on their core activities without worrying about logistics.
• INNOVATION IN LOGISTICS: DHL Namibia’s operational model is built on adopting forward-thinking practices to meet evolving market demands. Over the decades, the company has incorporated technology-driven solutions within its operations to enhance product tracking, shipment management, and overall transparency.
• SUSTAINABILITY AND CORPORATE RESPONSIBILITY: As part of its global mission, DHL Namibia has increased its focus on reducing its environmental footprint by improving operational efficiencies and utilising cleaner technologies that form part of a strategy to achieve net zero emissions by 2050.
mining, agriculture, manufacturing, retail, oil and gas, and green hydrogen.
Offering everything from customised express freight services to supply chain optimisation, the company not only handles the movement of large equipment and regular supply shipments but manages warehousing, inventory, distribution, and last-mile delivery as part of its B2B offering.
For businesses involved in overseas trade or international partnerships, DHL Namibia also provides crossborder and international end-to-end logistics solutions, including guidance
on customs clearance and regulatory compliance.
To substantiate its reliability and provide B2B customers with full transparency, the company offers various monitoring and supply chain management solutions.
“Our integrated, advanced tracking and shipment management systems allow our clients to monitor their goods in real-time,” van Doorn details.
To complement this, a My DHL+ solution enables customers to manage several aspects of their supply chain themselves through the use of DHL proprietary software.
SUPPORTING THE COUNTRY’S CRITICAL SECTORS
Responsible for a substantial 14 percent of Namibia’s GDP, the country’s mining sector is a key driver of the economy – and one in which DHL Namibia plays a crucial role.
For instance, when it comes to the transportation of large, heavy, and sensitive mining machinery or the supply of essential materials, DHL Namibia offers extensive road and air freight services alongside end-to-end logistics solutions.
“Supplemented by the company’s worldwide connectivity, we often
partner with international mining suppliers and contractors who are able to import specialised equipment from global markets efficiently,” van Doorn elaborates.
Furthermore, DHL Namibia assists mining companies in navigating the often complex regulatory and customs requirements for importing and exporting goods. Such requirements are especially important in the mining industry, which often deals with shipments that must meet stringent regulations.
“DHL Namibia’s close relationship with the mining industry showcases
SUPPLY CHAIN OUTLOOK:
How important are accolades and awards to DHL Namibia in recognising its corporate social responsibility practices?
DIRK S. VAN DOORN, MANAGING DIRECTOR: “DHL Namibia’s certified recognition as a ‘Great Place to Work in 2024’, along with being named as a ‘Top Employer in Namibia, 2024’, underscores the company’s commitment to creating a positive workplace culture and highlights its corporate social responsibility (CSR) efforts.
“Being the only business in Namibia to achieve both accolades is a significant milestone, reflecting the impact of DHL Namibia’s employee-centred initiatives and its broader commitment to social and environmental responsibility.
“Last month, this recognition was amplified when the Employment Equity Commission of Namibia awarded DHL Namibia with an A-grade certification. It’s a rare feat to be awarded all these recognitions simultaneously, acclaims van Doorn.”
He goes on to point out the importance of the awards in terms of recognising employee well-being and validating the company’s CSR practices.
“These awards are a testament to DHL Namibia’s commitment to not only driving business success but also creating a positive societal impact through ethical, responsible, and people-centric practices,” he adds.
its ability to support the country’s critical sectors with tailored, reliable, and high-capacity logistics solutions,” he affirms.
TRANSPORTATION TO SUPPORT EXPLORATION
Over the last 18 months, DHL has played a key role in supporting oil exploration projects off the coast of Namibia, transporting specialised exploration equipment to the necessary sites.
“These oil discovery projects, particularly those in offshore regions such as the Orange Basin, have been a major focus for us due to the nation’s increasing prominence as a potential oil and gas producer,” van Doorn outlines.
Key aspects of DHL Namibia’s involvement include the transportation of heavy exploration equipment, such as seismic survey tools, drilling machinery, and underwater inspection devices, alongside coordination with DHL’s international network, which spans 220 countries and territories, to secure supplies and equipment.
“This includes managing customs clearance and regulatory requirements to ensure the smooth importation of the necessary equipment,” he points out.
Not only is DHL Namibia involved in the initial transportation stages of these projects, but it also provides day-to-day support for oil exploration operations, including transporting spare parts and geological samples to offshore rigs, always ensuring operations run seamlessly.
Meanwhile, given the environmental sensitivities surrounding offshore oil exploration, the company complies with local environmental regulations so that its transportation processes fall in line with international environmental health and safety standards.
“We support exploration efforts
while adhering to strict sustainability protocols to minimise environmental impact,” van Doorn explains.
Through its involvement in oil discovery projects, DHL Namibia has demonstrated its ability to handle complex logistics operations in highstakes industries, moving critical equipment efficiently and reliably to advance the country’s burgeoning oil and gas exploration efforts.
IN IT FOR THE LONG-HAUL
Driven by a growing demand for cross-border trade and the transportation of goods between South Africa (SA) and Namibia, DHL Namibia has noted a significant increase in road haulage between the two nations.
Given that SA is Namibia’s largest trading partner, the upsurge in road freight reflects broader economic activity in sectors such as manufacturing, retail, mining, and agriculture.
“Another factor contributing to increased road freight has been as a result of the Johannesburg OR Tambo Airport acting as a key aviation gateway for Southern Africa,” van Doorn highlights.
This increase has led to the
“DHL NAMIBIA’S JOURNEY OVER THE PAST 35 YEARS REFLECTS ITS COMMITMENT TO SERVING THE NATION’S LOGISTICAL NEEDS WHILE CONTINUALLY EVOLVING TO MEET NEW MARKET DEMANDS, MAKING IT A CORNERSTONE
OF NAMIBIA’S LOGISTICS INFRASTRUCTURE”
– DIRK S. VAN DOORN, MANAGING DIRECTOR, DHL NAMIBIA
company transporting larger volumes of goods between the two nations, including finished goods and critical supplies, bolstering Namibia’s key industries, which rely heavily on imports from SA.
On top of this, more frequent road transport services, additional direct routes, and optimised scheduling have allowed DHL Namibia to reduce delivery times for its clients in both nations.
However, the surge in road haulage has also increased the company’s workload in terms of volume, operational demands, and customs management. To account for this, DHL Namibia has contracted a larger fleet of trucks through its accredited provider and enhanced its logistics infrastructure to handle more shipments daily.
Overall, increased trade between Namibia and SA, supplemented by the company’s expert logistics solutions, has positively impacted both countries’ economies, facilitating smoother trade and helping local businesses to expand their market reach.
“DHL Namibia’s role in this process has reinforced its position as a critical logistics partner for many Namibian
businesses,” van Doorn prides.
Strengthening cross-border relations and enabling the company to better serve key industries, this expansion positions DHL Namibia as a crucial integrator in the region.
A CONNECTED AND SUSTAINABLE FUTURE
Committed to the growth of the nation’s economy, DHL Namibia continues to invest in resources to ensure it is ready and able to serve key industries such as mining, agriculture, retail, and oil and gas.
For example, with plans in place to open additional branches and logistics hubs in underserved areas of Namibia, the company hopes to establish a stronger national presence, especially in remote locations where industries like mining and agriculture are expanding.
“By establishing a stronger presence in regions across the northern and southern parts of Namibia, we aim to improve access to our logistics services for both businesses and individuals with a focus on small to medium-sized enterprises (SMEs),” van Doorn confirms.
Meanwhile, DHL Namibia also seeks
“DHL
NAMIBIA’S CLOSE RELATIONSHIP WITH THE MINING INDUSTRY SHOWCASES ITS ABILITY TO SUPPORT THE COUNTRY’S CRITICAL SECTORS WITH TAILORED, RELIABLE, AND HIGH-CAPACITY LOGISTICS SOLUTIONS”
– DIRK
S. VAN DOORN, MANAGING DIRECTOR, DHL NAMIBIA
A RESPONSIBLE, COMMUNITY-ORIENTED EMPLOYER
DHL Namibia continues to strive for perfection across every facet of the company to be a responsible, community-oriented, and accountable employer. This includes:
• Implementing employee-centric programmes
o Training and development, including opportunities for skills growth, leadership training, professional courses, and mentorship programmes
o Diversity and inclusion programmes that seek to provide equal opportunities for women in a historically male-dominated sector.
o Work-life balance and employee wellness, including flexible working arrangements and welfare programmes
• Improving environmental sustainability
o GoGreen programme
o Recycling and waste management
• Community engagement and support
o Education and skills development
o Charitable contributions and volunteering
• Robust health and safety initiatives
o Regular safety training and audits
o Compliance with international health and safety standards
“By prioritising its employees, community, and the environment, DHL Namibia continues to set an example of how businesses can balance profitability with corporate responsibility,” van Doorn prides.
to enhance its rural connectivity to ensure faster and more reliable delivery services across its South African trade routes, expanding its presence along key trade corridors and connecting Namibia to SA, Botswana, Angola, and Zambia.
With intentions to further develop operations along its Walvis Bay corridor, a major trade route connecting Namibia to the rest of Southern Africa, the company leverages the strategic location as a potential hub for oil and gas support.
Elsewhere, DHL Namibia’s ongoing investment in digital infrastructure and e-commerce logistics services, such as warehousing, fulfilment, and last-mile delivery, will support the booming online retail sector alongside improving service delivery, customer experience, and operational efficiency.
Finally, the company’s continued expansion will see it invest in sustainable infrastructure such as eco-friendly, energy-efficient warehouses, whilst its global GoGreen programme seeks to increase the use of Sustainable Aviation Fuel (SAF) and become the market leader.
Meanwhile, DHL Namibia continues to use electric and fuel-efficient vehicles, invest in renewable energy, and implement carbon-neutral shipping options.
“We seek to widely integrate sustainability into our supply chain operations, promoting greener logistics practices across the board,” van Doorn concludes.
DHL NAMIBIA
Tel: +264 61 204 0800
www.dhl.com/na-en/
DRIVING SUSTAINABLE INNOVATION FORWARDS
Founded in 2019, ecofleet began as one of the UK’s few cargo bike companies with a mission to transform the logistics industry. Felipe Murua, CFO and Chief Sustainability Officer, reflects on the organisation’s commitment to providing fast, efficient, and carbon-neutral delivery services
Writer: Lily Sawyer
Dedicated to meeting the needs of businesses while contributing to a cleaner, greener future, ecofleet specialises in last-mile delivery using electric cargo bikes. Based in Chiswick, West London, it covers the majority of the city’s Zones 1 and 2.
“We offer three main solutions to our clients: same-day delivery,
SUSTAINABLE FORWARDS
next-day delivery, and dedicated rider services,” opens Felipe Murua, CFO and Chief Sustainability Officer.
The company’s diverse customer base ranges from grocery stores, e-commerce businesses, and pharmacies to wine cellars, cheese shops, florists, and more.
With new advancements in technology and artificial intelligence
(AI) coming to the fore, ecofleet is able to operate with a small but highly motivated fleet of just eight dedicated individuals.
“In this way, we are able to ensure we deliver efficient, personalised, and sustainable services to our clients,” Murua confirms.
A CLEANER, GREENER DELIVERY SOLUTION
The last-mile delivery industry in London has become highly competitive of late, with major players such as DPD, Royal Mail, and Amazon dominating the market.
However, due to a shift in customer preferences and priorities, many businesses and individuals are increasingly seeking greener and more personalised delivery solutions.
“This evolving demand has created opportunities for smaller companies like ecofleet to step in and provide tailored services that address these new expectations,” Murua points out.
The public perception of cargo bikes has also evolved significantly over time. Initially, the company’s clients were primarily e-commerce businesses and local shops, but today, it increasingly serves the health industry that has embraced this mode of logistics due to its efficiency and sustainability.
“Cargo bikes offer key advantages over traditional delivery methods, particularly in healthcare, where reliability and eco-friendliness are essential,” he elaborates.
This makes ecofleet’s bikes an ideal choice for industries that prioritise sustainability without compromising on service standards.
As the last-mile delivery industry continues to rapidly evolve, it presents an exciting space to be working in.
“The growing recognition of the value that smaller, agile companies like ecofleet bring to urban logistics is driving innovation, particularly
in green logistics solutions,” Murua excites.
ADAPTING TO AN EVOLVING INDUSTRY
As ecofleet has grown and evolved over the years, it has faced various challenges.
“When we first started, a key challenge was introducing cargo bikes as a viable logistics solution,” Murua reveals.
As many were unfamiliar with ecofleet’s concept, it invested significant efforts in educating customers on how its electric cargo bikes could meet their logistics needs in a more efficient and eco-friendly way. Five years on, customers now understand and appreciate the value of the company’s fleet.
Today, ecofleet’s challenges have shifted. Its primary concern is optimising the utilisation of its bikes to minimise downtime for riders, particularly the time spent commuting between jobs.
“To address this, we are leveraging technology to optimise routes and improve scheduling efficiencies,” he informs.
The company’s second challenge concerns fleet maintenance. As ecofleet’s service reliability hinges on the performance of its cargo bikes, regular maintenance is critical.
As such, the company has implemented a rigorous maintenance schedule and invested in training each of its team members on bike maintenance to keep the fleet running smoothly.
“By prioritising upkeep, we ensure the safety of our riders and the satisfaction of our clients,” Murua details.
DELIVERING SOLUTIONS FOR HEALTHCARE
A key, ongoing project of ecofleet’s involves expanding its partnerships with general practitioners (GPs),
SUPPLY CHAIN OUTLOOK: WHAT DOES THE NEXT 12 MONTHS LOOK LIKE FOR THE COMPANY?
Felipe Murua, CFO and Chief Sustainability Officer:
“Over the next 12 months, our primary goal is to solidify our position as a key player in the sustainable supply chain within the medical industry.
“We plan to strengthen our partnerships with healthcare providers, including GPs, pharmacies, and hospitals, to continue demonstrating the value of cargo bikes for efficient and eco-friendly medical deliveries.
“By focusing on this area, we aim to reinforce our role as a leader in green logistics, particularly within healthcare, and drive further adoption of sustainable delivery solutions across the sector.”
pharmacies, and hospitals. This initiative is part of the company’s broader mission to decarbonise the supply chain within the healthcare sector.
“Healthcare has unique logistical needs, and by integrating cargo bikes into the delivery process, we provide a sustainable, efficient, and reliable solution for medical deliveries,” he affirms.
Being able to provide this service is especially important to ecofleet as it enables the company to contribute to patient care whilst making a significant environmental impact.
By utilising electric cargo bikes in this way, it is able to reduce carbon emissions and improve delivery efficiency to ensure that patients receive medications and essential supplies faster and more reliably.
“This initiative underscores our commitment to innovation and sustainability, and highlights our dedication to making a positive
impact within the community,” Murua explains.
A SUSTAINABLE FUTURE
Sustainability is not just a pillar for ecofleet – it’s the very reason the company exists.
From the outset, its mission has been to provide a greener solution to the last-mile delivery industry, reducing environmental impacts through the use of electric cargo bikes and other sustainable practices.
In fact, the company sees sustainability as more than just an environmental concern but a holistic approach to doing business, which includes treating employees with respect and ensuring it has the best possible working conditions.
“Sustainability also means consistently putting our client’s needs first, delivering exceptional customer service alongside efficient, green logistics solutions,” Murua insights.
For ecofleet, sustainability is about
BESPOKE LAST-MILE DELIVERY SERVICES
Dedicated rider service:
• Customers are partnered with a dedicated rider to handle their business deliveries, ensuring personalised attention and timely performance.
• Businesses are able to build strong relationships with the ecofleet’s skilled and experienced full-time employees.
• Committed to paying employees the London Living Wage, the company provides a dependable and motivated workforce.
• Clients are able to enhance their corporate image by collaborating with a B Corp-certified, eco-friendly delivery provider.
Same-day service:
• ecofleet provides the advantage of same-day delivery.
• The company provides rapid and efficient logistics with its dependable fleet of eco-friendly vehicles.
• It can boost client satisfaction by meeting increasing demands for fast delivery services.
• ecofleet offers a competitive advantage with its seamless and environmentally responsible solutions.
Planned multiple drops:
• ecofleet optimises clients’ delivery routes with its cutting-edge route planning technology.
• It minimises delivery services’ carbon footprint through effective route optimisation and eco-friendly vehicles.
• The company saves its client’s time and resources by consolidating multiple deliveries in a single trip.
• ecofleet enhances operational efficiency and reduces expenses with its well-coordinated delivery services.
making a positive impact on all fronts – environmentally, socially, and economically.
“It’s about running a business that benefits the planet, our people, and our clients, creating long-term value for all stakeholders,” he adds.
STANDING OUT FROM THE COMPETITION
ecofleet’s unwavering commitment to social and environmental responsibility across every aspect of its operations clearly defines the business as a delivery service with a difference.
“Unlike companies that might prioritise financial success alone, we take pride in our triple bottom line approach: people, planet, and profit,” Murua sets out.
In this way, ecofleet is able to ensure that not only its own business practices benefit from its sustainable output, but so do society and the environment.
Another key differentiator is that it is the first cargo bike organisation in London to achieve EcoVadis’ Gold Medal, alongside recently becoming B Corp-certified – a milestone outlined in the company’s initial vision.
“These prestigious certifications reflect our dedication to the highest standards of social and environmental performance, accountability, and transparency,” Murua concludes.
By adhering to these principles, ecofleet demonstrates how sustainability and ethical business practices are at the core of its operations, setting it apart in what has evolved to become a highly competitive industry.
ECOFLEET
Tel: +44 203 982 3266
hello@ecofleet.co.uk
ecofleet.co.uk
Marking a new era for the Panama Canal, we explore the ways in which its projected reservoir expansion will transform local communities by facilitating a dependable water supply and cement the canal as a critical hub in the international supply chain
Writer: Lucy Pilgrim
BROADENING THE PANAMA CANAL’S HORIZONS
Ahighly impressive waterway spanning the isthmus of Panama, the Panama Canal is a golden passage for opening up the transatlantic supply chain, immensely shortening the distance traveled between the Atlantic and Pacific Oceans and unlocking the global shipping and logistics networks.
Stretching an incredible 51 miles, the waterway is considered a manmade wonder of the world and has become a vital resource for Panama since it gained possession of the canal on December 31st, 1999.
The Panama Canal Authority (ACP) – the government agency responsible for overseeing the waterway – has long been committed to ensuring sustainable and efficient levels of water for the country and guaranteeing the safe travel of Panamax vessels.
The authority proves vital in the face of growing socioeconomic challenges. Namely, Panama has experienced a recent surge in its population, prompting the ACP to consistently work toward increased water capacity for the nation.
This is particularly pertinent given Panama’s reliance on steady rainfall for a sufficient supply of water, which has been significantly impacted by climate change and altered weather patterns.
In fact, the country experienced its worst recorded drought in 2023, which subsequently reduced the amount of water used to operate the canal’s locks, resulting in half the number of vessel transits throughout the year.
In order to meet these compounding challenges, the ACP has taken bold steps to safeguard its water supply, such as introducing a third set of locks to bolster water volumes available for the local communities of the Indio River.
A WATERSHED MOMENT
However, recent legislative developments have marked a
REACHING NEW TRANSIT HEIGHTS
One of the many benefits of the Panama Canal reservoir extension is the increase in the number and capacity of its locks, resulting in the transit of larger Neopanamax vessels.
Accordingly, the MSC Marie has become the largest neopanamax to cross the canal, breaking a new transit record. Weighing at over 17,640 20-foot equivalent units (TEUs) and spanning 366 meters (m) long and 51m wide, the ship traveled from the Port of Manzanillo in New Mexico.
The MSC Marie exceeds the previous record set by EVER MAX, weighing 17,312 TEU on its debut passage across the canal in August 2023.
The vessel’s passage bodes well for the future of the waterway, as it proves the capacity for state-of-the-art ships that will only increase in size, thus establishing the Panama Canal as a titan in the global supply chain.
key turning point in the future of the Panama Canal, including the reinstatement of Law 44 by the nation’s Supreme Court.
Significantly, this returns the canal’s watershed to its original boundaries and thus extends its parameters, overturning previous legislation introduced in 2006.
Moreover, Law 44 also gives complete territorial ownership of the canal to the ACP, allowing it to have greater control over the country’s water supply.
In response to this landmark legislature, the ACP has proposed plans to construct a multipurpose reservoir that should sustain the country’s water needs for the next 50
years and subsequently improve the lives of local communities.
Chalked to take around six years, the reservoir’s construction will span the Indio River and facilitate between 36 and 40 transits a day, vastly improving the waterway’s capacity going forward.
The project will further help support the people of Panama, with $400 million being attributed to direct investment in the development of nearby communities.
Furthermore, in consideration of the canal’s local populations, the ACP will also need to gain the acceptance and approval of local communities around the Indio River before going ahead with certain operations.
The Panama Canal
SPOTLIGHT ON FREE ZONES IN LATIN AMERICA
In Latin America, free zones are a particularly conducive environment to set up, expand, and do business in. These zones stand out for offering not only tax and customs incentives but also a series of differential incentives that make them especially attractive for investment
Writer: Jack Salter | Project Manager: Krisha Canlas
Free zones, of which there are more than 800 in the Latin America region, are natural boosters of foreign trade.
Industrial parks are often strategically located near ports and airports as a result, facilitating logistics and access to international markets, whilst specific programs are designed to foster the export of goods and services, providing companies with a competitive edge.
Another remarkable aspect of free zones is the adaptability, digitalization, and innovation they have developed.
Indeed, these environments have transformed into competitive ecosystems in which companies find access to the latest technologies and collaborative spaces promoting research, innovation, and development, not only improving operational efficiency but also driving business growth.
Free zones also emphasize strong compliance, governance, and sustainability practices and implement robust frameworks to ensure regulatory adherence and ethical business conduct.
Governance structures are in place to promote transparency and accountability, fostering trust among investors and stakeholders. Additionally, sustainability initiatives integrated into their operations focus on environmental responsibility and social impact, enhancing their appeal as investment destinations and supporting long-term viability.
Furthermore, free zones have made significant progress in employee talent. Aware that leading companies require increasingly specialized skills, these zones have implemented training programs and spaces to meet the demand for high-quality expertise.
This approach ensures companies have access to proficient human resources, which is crucial for long-term success.
INTERVIEW:
FREE TRADE ZONES ASSOCIATION OF THE AMERICAS
The Free Trade Zones Association of the Americas (AZFA) promotes and positions the free zone regime in the region. President, Claudia Pellerano, highlights free zones as a key instrument to enhance the competitiveness of Latin American countries and attract investment, whilst newly appointed Executive Director, Julio Rodriguez, tells us about his plans for the role
Supply Chain Outlook (SC): Firstly, could you talk us through the role of AZFA in promoting free zones in Latin America?
Claudia Pellerano, President (CP): AZFA was founded with the mission to promote and position the free zone regime in the region, highlighting it as a key instrument to enhance the competitiveness of countries and attract investments.
From the beginning, AZFA has been committed to developing strategies that position free zones as ecosystems of competitiveness.
AZFA acts as a platform that brings together the different actors in the sector, projecting the positive impact of free zones on regional development. Aware that the best promotional tools are facts and data, AZFA has become the primary source of regional information for the sector, positioning itself as the most influential advocate. Through our publications and activities, we consistently demonstrate this regime’s importance and its positive impact on the countries that best leverage it.
SC: What benefits are there to investing in Latin American free zones?
CP: Besides tax and customs exemptions, free zones in Latin America offer a wide range of benefits that make them highly attractive environments for investment. These areas feature first-class infrastructure, including modern industrial facilities, advanced logistics services, and access to efficient transportation networks, facilitating the movement of goods and reducing operating costs.
Free zones are designed to ease international trade by offering simplified customs procedures and access to preferential trade agreements, allowing companies to export and import products more efficiently and at lower costs.
Legal stability and investment protection are also crucial aspects; many free zones in the region offer stable and transparent legal frameworks. Additionally, they benefit from a more flexible regulatory environment compared to the rest of the country, including more favorable labor, environmental, and contracting regulations for companies.
Another highlight is the focus on innovation and technological development, with specific incentives for research and development (R&D) activities such as subsidies, access to innovation funds, and collaborations with universities and research centers. Additionally, establishing and operating within a free zone is often faster and less bureaucratic, facilitating a quick start of operations and reducing associated costs.
Free zones foster a collaborative environment where companies from various sectors can share knowledge
and develop more efficient supply chains. Finally, many of these areas are adopting sustainable practices, offering additional benefits to companies committed to social responsibility and environmental sustainability, including certifications, access to renewable energy, and other programs. These benefits, combined with the diversity and dynamism of Latin American markets, make free zones a privileged environment for investment and business growth.
SC: How critical are free zones to the prosperity and success of the region?
CP: Free zones are fundamental to the prosperity and success of Latin America. They act as engines of economic growth, generating employment, attracting foreign direct investment (FDI), and fostering the transfer of technology and knowledge.
They also play an important role in promoting industrialization and economic diversification in countries that might otherwise be overly reliant on traditional sectors. Free zones host more than 10,000 companies, which in some countries contribute up to 15 percent of gross domestic product (GDP) and generate nearly two million jobs with comprehensive working conditions, in addition to returning up to seven times the tax exemptions to their economies.
Free zones facilitate the region’s integration into the global economy by promoting foreign trade and
improving the trade balance of countries by encouraging exports. Often, free zones generate 60 percent of a country’s total exports, many of which are high-value goods and services. Additionally, they contribute to the creation of infrastructure and the development of local capacities, benefiting not only the companies operating within these zones but also the surrounding communities.
The adaptability and innovation that characterize many free zones in Latin America position them as ideal spaces for the development of emerging industries and cutting-edge technologies, contributing to the economic modernization of the region. For these reasons, free zones are not only an essential component of regional economic growth but also a pillar for long-term stability and prosperity in Latin America.
SC: Why is AZFA the region’s most important free zone association?
CP: AZFA brings together the key players in the free zone sector, becoming the “umbrella” organization that encompasses operational free zones, associations that represent and position this regime, government entities, users, consultants, and free zone providers. This results in constant and active networking, with the participation of prominent members in each of its categories. AZFA has a significant level of representation, covering more than 20 countries, which strengthens its influence and relevance in the region.
“FREE ZONES ARE FUNDAMENTAL TO THE PROSPERITY AND SUCCESS OF LATIN AMERICA. THEY ACT AS ENGINES OF ECONOMIC GROWTH, GENERATING EMPLOYMENT, ATTRACTING FDI, AND FOSTERING THE TRANSFER OF TECHNOLOGY AND KNOWLEDGE”
– CLAUDIA PELLERANO, PRESIDENT, FREE TRADE ZONES ASSOCIATION OF THE AMERICAS
AZFA has established itself as the most important regional free zone association, demonstrating continuous leadership in promoting and positioning the free zone regime in Latin America. Its ability to bring together key sector players allows it to have a comprehensive and strategic vision of the needs and opportunities in the
region, positioning it as an essential reference for the development and strengthening of these areas.
One of AZFA’s most notable aspects is its ability to influence public policy at the regional level, promoting regulatory frameworks that enhance competitiveness and attract investment. Through its efforts, AZFA has managed to create a more favorable environment for economic growth and regional integration, strengthening its role as a key player in shaping the future of free zones.
AZFA is not just a networking space; it also generates business opportunities and joint growth for entrepreneurs. Although many members compete to attract investment to their respective countries or parks, the collaboration through AZFA has created a community that develops joint strategies to grow collectively, promoting and strengthening the free zone regime in each country. This underscores the importance of the instrument and its impact on the region.
Moreover, AZFA has been a pioneer in developing strategies that transform free zones into true ecosystems of competitiveness. They are not just spaces for production and trade but have become engines of innovation, technological development, and sustainability. This innovative vision positions free zones as crucial players in the economic and social development of the region.
ZF Santander
SC: What services and benefits do AZFA offer, and how do they position members as influential players in the industry?
CP: Advocacy and representation – AZFA serves as the collective voice of its members before governments and international organizations, supporting the interests of the free zone sector and advocating for favorable regulatory frameworks. This ensures that the concerns and needs of the industry are heard and addressed at the highest levels of policymaking, which is crucial for the sustained growth and stability of the sector.
Access to information and analysis – Members of AZFA have exclusive access to resources, including studies, reports, statistics, and market analyses, which are essential for making informed strategic decisions. This access to data and insights helps members stay ahead of industry trends and adapt to changing market conditions.
Training and talent development – AZFA organizes seminars, workshops, and training programs to enhance the skills and knowledge of professionals in the sector. This focus on continuous learning ensures that members are equipped with the latest industry practices and innovations, which in turn helps them maintain a competitive edge.
Networking and alliance building – We facilitate interaction among members, enabling the creation of
strategic alliances and the exchange of best practices. This collaborative environment fosters partnerships that lead to new business opportunities and shared success within the industry.
International visibility and promotion – The association helps its members gain international recognition by promoting their projects, achievements, and innovations on a global stage. This increased visibility can attract new investors, partners, and clients, further strengthening members’ position in the market.
AS THE NEW EXECUTIVE DIRECTOR OF AZFA, WHAT ARE YOUR PLANS IN THE ROLE?
Julio Rodriguez, Executive Director: “During the last few years, AZFA has become one of the most relevant actors in the international trade and special zones scenario. It is quite a challenge to maintain this level of visibility and recognition around the world’s global trade organizations. To remain one of the most influential organizations related to free zones, it is important to focus efforts on the main tasks drafted by our internal committees: innovation, promotion, nearshoring, and legal.
“Regarding innovation, AZFA will continue working in partnership with our associates to establish and define the pillars and main drivers that define the free zones of the future. In this regard, factors such as innovation, sustainability, security, connectivity, and human resources will be at the center of our discussions.
“AZFA is also positioning the free zones of the region beyond the typical idea of free zones as mere industrial parks with some tax and customs benefits. In our association, we truly believe that our free zones are the place where competitiveness meets sustainability and, in that sense, should be recognized as competitiveness ecosystems.
“As per the phenomena of nearshoring, AZFA should enhance its efforts to capitalize on the new opportunities presented by global geopolitics and current economic trends. Hence, the association and the free zones should serve as support points for the countries in their efforts to attract investments.
“Finally, it is important to keep an eye on the legal frameworks of our countries in order to understand and monitor how regional regulations can act as boosters of FDI attractiveness and, on the other hand, identify what type of new initiatives may affect the development of the mechanism.”
Collaboration platform – AZFA provides a platform for collaboration on critical issues, such as the development of sector-specific policies and the creation of quality standards. This collaborative approach helps ensure that the industry evolves in a way that benefits all stakeholders, leading to more cohesive and effective sector growth.
These services and benefits not only support the growth and success of individual members but also contribute to the overall strength and influence of the free zone industry across the region.
SC: What projects or initiatives are the association involved in for the rest of 2024 and beyond?
CP: AZFA is currently undertaking several significant projects and initiatives for the remainder of 2024 and beyond. One of the key efforts is the update of the Legal Guide, a vital document that compiles the most prominent and distinctive aspects of free zone legislation across Latin America.
This guide is essential for providing clear, up-to-date information on the legal frameworks that govern free zones in the region. Additionally, AZFA is updating the latest data on free zones in its Statistical Book of Free Zones, recognizing the importance of accurate and relevant statistics as the main tool for promoting and supporting the free zone regime.
In parallel, AZFA is working on reports focused on Free Zones 4.0, aiming to showcase best practices, highlight successful cases, and identify areas for improvement within the region’s free zones. This initiative is part of a broader effort to position free zones as ecosystems of competitiveness, counteracting negative perceptions and demonstrating the real impact these zones have on businesses, individuals, countries, and the region as a whole.
Zona Franca
One of the highlights of AZFA’s calendar is the XXVII Ibero-American Free Zones Conference, set to take place from 13th to 15th November. This in-person event will bring together leaders in the sector, government representatives, and top-tier speakers to discuss the latest trends in technology, human talent, security, and sustainability within free zones. The conference provides a key opportunity for stakeholders to explore the vast opportunities within these competitive ecosystems. Beyond these events, AZFA is also organizing webinars and training sessions which serve as platforms to enhance knowledge about free zones, helping participants better understand their benefits and how to maximize them. These sessions will also provide insight into current trends and areas of focus for free zone parks and developers, ensuring they remain relevant and attractive to investors. Through these initiatives and other ongoing projects,
AZFA is committed to significantly contributing to its primary mission – promoting, supporting, and positioning the region’s free zones as ideal instruments for comprehensive regional development.
SC: Finally, how do you see free zones developing in Latin America over the coming years?
CP: The future of free zones in Latin America looks very promising and full of opportunities as these competitive spaces continue to adapt and implement new practices to drive economic development in their countries and across the region.
In terms of FDI, free zones will continue to be magnets for this type of investment, capitalizing on business relocations and expansions. They position themselves as ideal environments for companies to expand, bringing
Port Tampa Bay Aristos
ZF Barcelona
“FREE ZONES IN LATIN AMERICA OFFER A WIDE RANGE OF BENEFITS THAT MAKE THEM HIGHLY ATTRACTIVE ENVIRONMENTS FOR INVESTMENT”
CLAUDIA PELLERANO, PRESIDENT, FREE TRADE ZONES ASSOCIATION OF THE AMERICAS
them closer to markets and providing comprehensive spaces to develop new business ventures. Additionally, governments in the region are increasingly committed to offering incentives and improving infrastructure to make their free zones even more attractive to international investors.
We also foresee significant progress in the digitalization
and adoption of new technologies in free zone operations. These areas are creating smart environments that optimize processes and foster innovation, thereby enhancing their competitiveness and attracting high-value technology companies and Industry 4.0 enterprises.
Moreover, thanks to the constant efforts we have implemented on various fronts, we are confident that in the future, free zones will be even more committed to sustainable practices. They will not only comply with international standards but also add value to company operations.
Many of these zones are transitioning towards ecoindustrial park models, committed to generating clean energy and reducing their carbon footprint. This not only contributes to the achievement of the UN’s Sustainable Development Goals (SDGs) but also attracts companies that prioritize sustainability in their operations.
We expect to see a more integrated sector where free zones develop models that complement each other, boosting trade between countries and creating regional
industrial models and value chains among companies located in these zones, whilst the social factor is also not overlooked.
Free zones are positioned as job creators but go beyond that by offering environments where people can train and specialize, contributing their skills to the industry in a setting that promotes well-being. These are spaces for
both professional and personal development, where free zones are not just workplaces but also areas of well-being and growth for individuals.
Furthermore, an increasing number of free zones are implementing community support programs, benefiting not only those within the parks but also the surrounding communities, generating a significant impact and fostering the comprehensive development of economic sectors around these zones.
FREE TRADE ZONES ASSOCIATION OF THE AMERICAS Tel: +57 3148724979 proyectos@asociacionzonasfrancs.org director@asociacionzonasfrancas.org asociacionzonasfrancas.org/es
Zonamerica, Uruguay
ZF Parque de las ciencias, Uruguay
Operating on the cutting edge of the dredging and marine contracting industry, Boskalis Australia offers turnkey solutions for its vast range of clients. General Manager, Alwin van den Bosch, tells us more about the company’s activities
Writer: Lucy Pilgrim | Project Manager: Ryan Gray
DREDGING NEW HORIZONS
NEW HORIZONS
Founded over a century ago in the Netherlands, Boskalis was established as a leading dredging company that devotedly made the country’s ports and rivers accessible and protected the Netherlands through various coastal protection works.
After experiencing considerable success in this area, Boskalis gradually evolved and expanded to become a globally operating dredging and offshore contractor and maritime services provider, paving the way for the organisation’s future success.
Indeed, Boskalis’ offshore energy division is now equally large in terms of revenue as the company’s dredging division.
The offshore energy division involves a plethora of heavy marine transport services using semi-submersible vessels and ocean-going tugs for the transport of floating production storage and offloading (FPSO) units, and offshore platforms and monopiles for offshore windfarms, to name a few.
In addition, Boskalis leverages a fleet of state-of-the-art crane vessels, anchor handling tugs, construction support vessels, rock installation vessels, cable-laying vessels, diving support vessels, and survey vessels to support the offshore energy sector, including the construction of offshore wind parks, the installation and decommissioning of offshore platforms, offshore cable installation, survey works, and much more.
However, Boskalis also still remains very active in the dredging industry through the execution of many projects related to port development, maintenance, land reclamation, and coastal protection also in Australia.
As a key subsidiary of the broader organisation, Boskalis Australia was established in 2002. Before that time, Boskalis operated for many years under the Westham Dredging name. All in all, Boskalis has been operating for over 50 years in Australia, New Zealand, and the Pacific Islands.
“Boskalis Australia has a long history across the nation, and through our mother company we are capable of providing a wide array of services,” introduces General Manager, Alwin van den Bosch.
“We can offer a total package for our clients, providing them with bountiful knowledge and expertise to ensure the success of their projects,” he adds.
DREDGING AND MARINE EXPERTS
Headquartered in West Perth, with supporting offices in Sydney, New South Wales (NSW), Boskalis Australia’s regional footprint also spans New Zealand and the Pacific Islands.
Across its Oceania portfolio, the business primarily conducts capital and maintenance dredging for port authorities, as well as subsea drilling and blasting. It also works with mining and oil and gas companies
“MANY OF OUR LOCAL TEAM MEMBERS FROM PREVIOUS PROJECTS RETURN WHEN ANOTHER BIG VENTURE COMES UP BECAUSE THEY ENJOY WORKING WITH US, WHICH I THINK IS A GREAT ACHIEVEMENT”
– ALWIN VAN DEN BOSCH, GENERAL MANAGER, BOSKALIS AUSTRALIA
undertaking dredging works to ensure navigable water at their terminals and executes seabed intervention works for pipeline installation projects.
Boskalis Australia has been active in many of the nation’s biggest ports, maintaining various channel depths, whilst also deepening and expanding ports in areas such as Melbourne, Victoria; Newcastle, NSW; Fremantle, Western Australia (WA); and Adelaide, South Australia.
For the installation of pipelines in areas such as the liquefied natural gas (LNG) industry, the company has
undertaken various so-called seabed intervention activities, comprising dredging to create a trench and rock installation to protect the installed pipeline, alongside onshore works associated with pulling the pipeline onto the shore.
Boskalis Australia’s standout operations over the years include the Gorgon gas project on Barrow Island, situated on the northwest coast of WA. A key oil and gas venture, the company assisted in the development of a LNG process facility.
Alongside this impressive feat,
Boskalis Australia is proud to have assisted in seabed intervention and shore crossing activities for the Scarborough Energy Project export gas pipeline in WA.
“This has been quite a challenging project, but we’ve combined many areas of our expertise in order to complete it,” shares Alwin van den Bosch.
Amongst other things, the company developed a specialised tool for deep sea excavation at approximately 600 metres of water depth which was operated from one of its construction support vessels.
Furthermore, Boskalis Australia conducted rock installation works with a fallpipe vessel to protect the pipeline and install berms to allow the pipeline to cross existing underwater infrastructure.
The diversity found in Boskalis Australia’s scope of activities
demonstrates its efficiency and prowess in utilising different types of vessels and equipment to execute highly technical and complex projects.
ENVIRONMENTAL COMPLIANCE
Boskalis Australia has witnessed a spectrum of changes in the supply chain industry since its inception, the most notable being an extended focus on renewable energy.
Indeed, the company has seen many offshore wind developments across Australia, particularly on the east coast, whilst similar developments on the west coast are in the early stages.
“The rise of renewable energy is certainly something which is of interest to us and is typical of the world’s changing perception on how it deals with climate change,” insights Alwin van den Bosch.
For example, the development
around renewables such as green hydrogen require associated infrastructures to be developed across port facilities, which of course is of interest to Boskalis Australia.
“The development of offshore wind parks requires the expansion or redevelopment of existing ports, if not the construction of completely new greenfield ports. This can involve dredging works to allow access for the construction vessels required for the offshore wind park construction.”
The company also implements many eco-friendly measures to align with Australia’s increasing prioritisation of environmental compliance.
For example, light management is applied to ensure that its vessels do not cause unnecessary disruption to turtle hatchings.
Boskalis Australia has also introduced green valves on vessels
TAKING ON NEW CHALLENGES
“WE CAN OFFER A TOTAL PACKAGE FOR OUR CLIENTS, PROVIDING THEM WITH BOUNTIFUL KNOWLEDGE AND EXPERTISE TO ENSURE THE SUCCESS OF THEIR PROJECTS”
– ALWIN VAN DEN BOSCH, GENERAL MANAGER,
BOSKALIS AUSTRALIA
to minimise turbidity caused by dredging, and the company has significant experience with water quality monitoring and applying adaptive management to minimise impacts.
Going forward, the company is preparing for the use of (green) methanol as an alternative fuel. The latest newbuild, a large 31,000 cubic metre (cbm) trailing suction hopper dredger, which is projected for launch in mid-2026, will be prepared for this.
Biosecurity is also a crucial focus in Australia, making it imperative that the company does all it can to avoid the introduction of foreign species
into the nation’s waters.
The Gorgon gas project, for instance, was undertaken in a Class A nature reserve. As such, Boskalis Australia took extensive measures to meet the even more stringent biosecurity requirements which applied to this project.
“Certain steps were taken to ensure we didn’t introduce any foreign species. This involved extensively cleaning marine and land-based equipment, as well as wrapping equipment during transportation to prevent any instances of contamination during mobilisation,”
recalls Alwin
van den Bosch.
As Alwin van den Bosch takes on his new role as General Manager of Boskalis Australia, he hopes to continue the pathway of his predecessors, utilising an extensive network in the country that has been built up over the last 20 years.
“For me personally, it’s a fantastic challenge. I have spent many years of my career working in Australia on various projects, and taking on this new role gives me a completely different perspective,”
International UXO Experts
Milsearch [Military-Search] is an Australian familyowned company with over 30 years of experience as an international service provider in the remediation of land and marine areas contaminated by Explosive Remnants of War (ERW), including Unexploded Ordnance (UXO). Milsearch provides creative and innovative solutions to government agencies and infrastructure challenges in onshore and offshore regions of the world that have been exposed to past conflict, military training, or munitions disposal. Our market is driven by a growing world population that needs more space, is transitioning to low carbon and renewable energy systems, and increasing global trade. Milsearch is active across Australia, the South Pacific, and Southeast Asia with its operations directed from its offices in Wollongong, Australia (Head Office) and Vientiane, Lao People’s Democratic Republic.
Milsearch deploys its specialists to provide advice, project management, survey, and remediation for market sectors of Defence, Energy, Infrastructure, Mining, Ports and Waterways. Milsearch’s projects have included award-winning demilitarisation and disposal of buried and abandoned chemical weapons, stockpiled munitions, sites contaminated by UXO, and demining.
A Trusted Partner in the Dredging Industry
Milsearch is the foremost UXO specialist in the international dredging industry, providing a range of services to ensure dredging projects are delivered safely. As a trusted partner of dredging contractors, we ensure high quality and thorough management of UXO risks before, during, and after dredging works.
Management and Advice
Milsearch conducts desktop studies of past military events for project owners, engineers, and contractors, to determine if a UXO threat exists and the type of explosive ordnance that may be present on a site. With a combination of former military and dredging experts, Milsearch provides a knowledge-based approach to mitigating the threat of UXO by applying a thorough risk assessment of the dredging cycle. Whether your project involves maintenance or capital deepening, reclamation, or beach renourishment, Milsearch acutely understands the dredging processes and the risks of an unwanted interaction with UXO.
Survey and Geophysics
To identify potential UXO on a project site, whether on land or in the marine environment, Milsearch deploys leading geophysical survey technologies, together with in-house geophysicists and survey specialists, to locate potential UXO and remove it before work commences.
Explosive Ordnance Safety Support
Milsearch’s team of former military explosive ordnance disposal experts can provide on-site safety support. On request, Milsearch will deploy its experts to vessels to recover ordnance within dredging tools, to mitigate explosive hazards and minimise operational downtime, whilst protecting vessels and their crew.
As such, Boskalis Australia works hard to ensure its projects meet the required environmental compliance standards, having the least possible impact on the nation’s marine life.
STREAMLINING OPERATIONS
In order to guarantee streamlined global operations for its clients, the company utilises Boskalis’ centralised vessel management system that monitors and checks that its fleet is being properly prepared and maintained according to specific project requirements.
“We utilise our vessels on an as-needed basis across our projects. In the end, where they are deployed is a commercial decision according to the prospects in that given area.”
Therefore, the centralised vessel management system is also vital in the global distribution of ships, as their
deployment is, amongst other things, subject to the distance they would have to travel to reach a potential project.
“If a vessel is in Singapore, for example, it makes sense to send it to Australia rather than the Netherlands.
“However, deployment of a particular vessel also depends on its technical capabilities, as we may need to utilise one that is far away in order to achieve specialist requirements,” Alwin van den Bosch illustrates.
As such, Boskalis’ centralised vessel management system is key to overcoming the logistical complexities of vessel deployment and streamlines the company’s global presence as a result.
Another important element of Boskalis Australia’s proficient execution of projects is its extensive supplier network.
“Throughout the years, we have built
strong relationships with our suppliers time and again. We also make use of new partners because each project differs in its requirements and locations,” Alwin van den Bosch comments.
Boskalis Australia likewise looks to the local market for sourcing auxiliary vessels such as tugboats, survey vessels, crew transfer vessels, barges, and more.
Additionally, the company purposefully calls upon the expertise of Australian crew members for its vessels; having an efficient crewing agent with local knowledge is therefore equally as integral.
Local contractors are also leveraged by Boskalis Australia to operate earthmoving equipment on rock loadout facilities, reclamation sites, and other land-based sites, guaranteeing state-of-the-art onshore excavation and earthmoving.
UTILISING LOCAL AND GLOBAL EXPERTISE
Retaining personnel is key to Boskalis Australia, as they are the company’s most valuable asset and possess the required local knowledge to ensure its success.
“The nature of our work can make staff retention challenging as the workload in the country can hugely fluctuate. Fortunately, we can re-employ a number of our local personnel internationally during periods of relative calm and bring them back whenever we execute a project in Australia,” Alwin van den Bosch points out.
“Unfortunately, that is not possible for everyone, however we do see that
BOSKALIS RECENT AND ONGOING INVESTMENTS
• Continuously expanding its fleet for deployment in specific areas.
• Constructing a new energy efficient trailing suction hopper dredger with a capacity of 31,000m3
• Reducing its CO2 emissions through the adaption of its vessels.
• Expanding its industry presence with the acquisition of numerous construction support vessels.
• Adding a new fallpipe vessel, “Seapiper”, to its fleet which successfully completed its maiden project in Australia.
• Creating tools capable of handling the largest monopiles for the wind industry, weighing 2,000 tonnes and spanning 114 metres.
• Lengthening the company’s trailing suction hopper dredgers Oranje and Prins der Nederlanden, increasing their capacities from 16,000m3 to 22,000m3
many of our local team members from previous projects return when another big venture comes up because they enjoy working with us, which I think is a great achievement,” he prides.
In line with its focus on local job opportunities, Boskalis Australia also endeavours to support community causes and initiatives, including festivals, community football teams, and neighbourhood clean-ups.
Due to its historical achievements of working and building with nature, the broader Boskalis organisation has also created many solutions to adapt to the environment.
International examples include the innovative and extensive Sand
Motor beach nourishment in the Netherlands.
“Typically, you would apply this along the coast, however, with this particular project, nourishment was applied to one specific location and then allowed to naturally disperse along the coast, thereby minimising impact,” finishes Alwin van den Bosch.
This achievement perfectly surmises Boskalis, and by extension, Boskalis Australia’s overall objective of participating in various environmental initiatives that align with the country’s goals in renewable energy, playing an important role in Australia’s dedicated protection of marine life.
Australia@boskalis.com
www.boskalis.com
MOVINGEVERYONE
Since 1994, renowned fixed and rotary wing aviation services operator, HEVILIFT, has supplied charter solutions for the transportation of personnel and equipment across Papua New Guinea. James Barlow, CEO and Country Manager – Pacific, tells us more
Combining a diverse fleet, highly experienced team, and proud 30-year history, HEVILIFT is advantageously positioned to provide comprehensive solutions for industry and government across some of the most challenging terrains in Papua New Guinea (PNG).
“Our client base is primarily the natural resources sector, a growing ad hoc charter service, and we also work closely with the PNG government
to provide helicopter support for their own personnel,” introduces James Barlow, CEO and Country Manager – Pacific.
As such, HEVILIFT’s capabilities are broad. In terms of its work in natural resources, the company is involved in everything from gold, copper, and gas extraction to mineral exploration, in which it utilises land scan cameras to search terrains for mineral and gas-rich deposits worthy of penetration.
Writer: Lily Sawyer | Project Manager: Ryan Gray
EVERYONE AND EVERYTHING
has across more
Having identified a potential mining site, HEVILIFT also assists in the transportation of equipment, drilling gear, and personnel. It continues to provide its services throughout a mine’s entire lifecycle, from exploration and discovery to establishment, production, and even reclamation.
“Those who work in the mines often require transportation, whilst essential equipment, fuel, and food must also be considered,” adds Barlow, citing the company’s multifaceted involvement in PNG’s mining operations.
Located strategically with hubs in both Port Moresby, the capital of PNG, and Mount Hagen, which serves highaltitude, rural locations, HEVILIFT is well-placed to continue supporting public and private infrastructure on the island for years to come.
“WE’RE NOT A HERE TODAY, GONE TOMORROW COMPANY – WE’RE VERY MUCH IN IT FOR THE LONG HAUL, WHICH IS REFLECTED IN OUR PROUD 30-YEAR HISTORY”
– JAMES BARLOW, CEO AND COUNTRY MANAGER – PACIFIC, HEVILIFT
RESILIENCE IN THE FACE OF CHANGE
Having faced considerable challenges in recent years, HEVILIFT has developed a sense of deep resilience.
“When I joined the company three years ago, we were coming out of the COVID-19 pandemic, ticking over like everyone, and retaining staff as best we could,” Barlow reflects.
Fortunately, as a company with primarily fly-in, fly-out industrial clientele, HEVILIFT’s services were still required to facilitate the continuation of mining operations on the island, such as the transportation of workers and equipment.
These service contracts, even though at a much-reduced capacity, kept the company going and the operation never seized up.
Although the global aviation industry has since witnessed growing demand, the post-COVID-19 climate has not necessarily been an easy transition, especially in the context of production, logistics, and supply chains.
“Due to the industry taking off quicker than anybody expected, a huge strain has been placed on supply and production has been delayed,” he reveals.
Above: James Barlow, CEO and Country Manager - Pacific (left) with a colleague at an event
National Airports Corporation: Connecting urban to rural Papua New Guinea
The National Airports Corporation is a State-Owned Enterprise who manages a network of 22 airports in Papua New Guinea. Driven by a vision for sustainability and efficiency. Our mission is to connect rural and urban PNG through safe, secure, and reliable airport infrastructure and services, fostering the nation’s economic and social development. Since 2009, we have been striving to modernize airport infrastructure and services in Papua New Guinea.
In this way, supply chains for various aircraft parts, such as landing gear, wheels, and tyres, have been slowed.
“This is because, as an aviation company that depends on specialised parts, there are a lot of factors to contend with. Landing gear for ATR aircraft, for example, often sources components from around 80 different global companies.
“It would have only taken one of these to close during the pandemic to affect the supply chain and potentially halt the production of the entire assembly,” Barlow emphasises.
In short, a reduced supply chain has occasionally led to HEVILIFT waiting for parts, grounding crucial aircraft, and leaving it scrambling to fill the gaps.
30 YEARS OF PROSPERITY
Due to its challenging terrains and relative isolation, PNG is considered a difficult logistical environment.
As such, it takes determination,
perseverance, and the recruitment of the right people to not only survive but prosper on the island.
“In PNG, it is not enough to remain a mere aviation company. Often, you must look after your fuel supply, ground support, maintenance, crew, and accommodation because there’s no guarantee that the island’s supplies will be constant or secure,” Barlow explains.
For example, the island recently experienced fuel supply issues as the incumbent fuel company, faced various obstacles when securing resources.
Therefore, HEVILIFT collaborated with licenced fuel logistics suppliers to assist with refuelling aircraft during shortages.
“This is not something we have been able to do by ourselves because we’re not certified to, but by working with companies who have the appropriate licensing, we’re able to manage our own fuel supply despite
national shortages,” he clarifies.
HEVILIFT also trains its own staff, supplying seats in aircraft cockpits for cadets to learn the trade.
“As such, although we’re an aviation company, we must have a presence in all these other areas to support ourselves. In PNG, when you want a job done, you do it yourself – this way, you maintain control,” Barlow insights.
Over the past 30 years, HEVILIFT has therefore developed and succeeded not just by flying from A to B, but by working hard to sustain itself in many other aspects.
SAFETY FIRST
Although the majority of global aviation companies operate within the parameters of standardised safety protocols set by the Civil Aviation Safety Authority (CASA), HEVILIFT’s strong safety record stands out.
Whilst it closely follows the Basic Aviation Risk Standard (BARS) Programme, which provides a system
of oversight for the contracted aviation sector through various audits, Barlow notes that this can often occur as infrequently as once a year.
As such, he believes that quality and safety must be endemic and intrinsic across the entire company at all times.
“We have a strong quality department, shared in part with the colleagues at our sister company in Australia, Aerlink. This department, coupled with external audits, seeks a best-practice quality benchmark assessed against the international market,” he divulges.
By considering common, modern aviation practices and using them as a yardstick against which to measure its own safety and quality, HEVILIFT ensures it remains relevant and up-todate with global standards.
“Our best-practice quality benchmark takes into account the latest IT systems, quality assurance processes, and more,” details Barlow.
“If we didn’t think globally, we would be behind the curve in terms of procedures, processes, and safety.”
As such, the latter is uncompromised, providing HEVILIFT with a distinct advantage.
“As long as we continue to look outside, benchmark internationally, and be kept on our toes by our customers and their own audits, safety and quality will always be assured at HEVILIFT. We also conduct monthly quality and safety meetings and are always open to new ideas to remain relevant in this area,” he surmises.
CONTINUOUS EXPANSION
Having recently added to its fleet, HEVILIFT is constantly expanding.
New additions include the Eurocopter AS332 Super Puma (Super Puma), a four-tonne lift aircraft primarily used for island cargo transportation, and the L100 (Hercules) cargo aircraft for heavyduty oil and gas work.
By acquiring Hercules, HEVILIFT has secured extended carrying capacity for cargo whilst continuing to be the primary conduit for supplying aviation facilities to the island.
“In future, we will focus on building these two areas. However, as much as we can always carry more freight or continue to add aircraft, we will only expand when there’s proven demand,” Barlow sets out.
As such, HEVILIFT maintains a robust, consistent model to fit market demand for aircraft in PNG. As soon as an aircraft is required, an introduction is set up which specifically outlines the cost of the aircraft, crew, maintenance, and training.
“We need to ensure the aircraft is underwritten by a reliable and
SOCIALLY RESPONSIBLE
Whilst continuing its core role in resource management for the oil and gas sector in PNG, HEVILIFT also works to support the island socially and economically.
Currently, poor road networks and infrastructure present challenges in PNG, and HEVILIFT understands that it has a role to fulfil in assisting local people in this instance.
“As a company based in a remote location such as PNG, we want to support the local industry, farmers, coffee growers, and the like,” Barlow affirms.
As such, the company’s heavy-duty freight aircraft are constantly busy. Assisting highland communities in Mount Hagen with the transportation of goods, farmers’ produce is flown by HEVILIFT from the mountains to Port
committed customer. Our model is to fit market demand, but only when economically viable.”
Due to its rapid supply-anddemand model, HEVILIFT may only have two to three months’ notice to bring aircraft in for a particular job – a rapid turnaround, but one that makes good business sense for the company.
community and ecosystem of the island,” he reflects.
In addition, HEVILIFT’s aircraft provide lifesaving solutions when dealing with natural disasters on the island, as it exemplified after a 6.9 magnitude earthquake hit the remote village of Kaokalam in May 2024.
As the road around Kaokalam could not be reached due to a build-up of rubble, HEVILIFT stepped in and offered to transport diesel, goods, medicines, and more to the affected area.
Going forward, whilst aiming to keep its current customers satisfied by providing robust, trustworthy services, HEVILIFT is open to expand offshore, with the nearby islands to the east the most suitable for air service improvement.
“We’re not a here today, gone tomorrow company – we’re very much in it for the long haul, which is reflected in our proud 30-year history,” he concludes.
Moresby, where it can be sold for a favourable price.
At the same time, having unloaded the crops, the company is able to use the large freight aircraft to take resources such as fuel back up to the highland communities.
“We transport the farmers’ produce at a special rate that supports the Tel: +675 7101 8687
Hevilift keep its customers satisfied by providing robust, trustworthy services.
FASTER, FURTHER, TOGETHER
FAST Logistics Group, the Philippines’ leading end-to-end logistics company, is the one-stop shop for a multitude of innovative solutions. We examine its admirable work in the fields of analytics, last mile delivery, cold chain preservation, technology, and warehouse management
Writer: Ed Budds | Project Manager: Taylor Green
FAST Logistics Group (FAST) was born eight decades ago through one man in the Philippines, William L. Chiongbian, and his lifelong dream to own a ship.
Chiongbian grew up helping his father in the copra trading industry, where he enjoyed working onboard such vessels. In his mid-20s, he chartered an outrigger and began peddling a mixture of dried fish, sugar, and cigarettes, before gradually expanding to an entire business and impressive fleet of 15 ships.
From such humble beginnings, his operation rose to become the most profitable shipping company in the Philippines by the 1970s.
In 2003, the group divested from shipping to focus on growth opportunities presented in logistics, warehousing, distribution, car dealerships, and realty.
Logistics concerns every facet of the management of the flow of goods between the point of origin and point of destination to meet customer and corporate requirements.
Today, with 50 years of experience, FAST stands at the forefront of end-to-end logistics and supply chain management in the Philippines.
Leveraging its extensive network, the company provides a comprehensive range of solutions encompassing transport, warehousing, and selling distribution.
As such, FAST also operates the greatest warehouse footprint in the country, the largest fleet of trucking transport, and the widest selling and distribution network, with over 13,000 employees covering 94 percent of the nation’s provinces.
The Philippines, a vast archipelago of over 7,000 islands, presents a unique geographic challenge for all sorts of logistics operations such as last mile delivery.
Navigating delivery routes through diverse terrains, from urban landscapes to rural areas and remote islands, requires high levels of strategic planning and resource allocation from companies such as FAST.
FAST’S MISSION, VISION, AND CORE VALUES
VISION: To be the leading provider of value-adding supply chain solutions.
MISSION: FAST’s customers are the reason the company exists, and its mission is to provide them with effective and efficient products and services beyond their expectations.
CORE VALUES:
• Excellence - FAST chooses to be the best, give its best, and do its best.
• Customer delight – The business provides value-adding services that exceed customer expectations.
• Commitment - The company puts its whole mind, heart, and strength into everything.
• Innovation – FAST aims to outdo itself each day.
• Teamwork - The company moves FAST and as one.
The fragmented nature of the country’s geography often leads to increased travel times and logistical complications, making efficient, logistically sound delivery a daunting task.
This task, however, is one that FAST meets head-on with confidence through its myriad offerings, vast experience, and personalised solutions.
COLD CHAIN PRESERVATION
The cold chain industry plays a critical role in various aspects of the Filipino economy and public health, as well as ensuring the integrity of temperaturesensitive goods, which is crucial for business success.
This is particularly important for sectors such as food and beverage, pharmaceuticals, and biotechnology, where maintaining specific temperatures can spell the difference between a safe product and significant financial loss.
Thus, investing in reliable temperature management and intelligent cold chain solutions has become a critical component of safeguarding products, protecting profits, and maintaining a competitive edge in the market.
Companies now depend on logistics providers such as FAST to guarantee the quality and safety of their goods throughout the entire process, from cold storage all the way to transportation.
It is FAST’s belief that all Filipino supply chain professionals and business owners should be informed of the current state of the cold chain industry and actively seek innovative strategies to enhance their logistics operations.
DEFYING DISRUPTION
FAST understands that in an unprecedented era of disruption, every business model, supply chain, and vertical is affected without notice.
Empowering your IT business needs, providing endto-end solutions and following a proven methodology to provide the best solutions and services for digital transformation.
Our expertise ensures that your company stays up to date with innovative technologies and seamless integration.
However, while most struggle to see beyond the risks, the company instead highlights new opportunities and the potential for untapped innovation.
In this way, FAST operates an extensive network of warehousing, selling, distribution, and transport solutions covering inland, air, sea forwarding, and courier services across the islands to help its customers reach the furthest regions of the Philippines.
To this end, the company firmly believes that attention to detail can be a force for good.
As a result, FAST obsesses over its people and customers, whilst also endeavouring to innovate its processes and the solutions it offers.
MAY THE FORCE BE WITH YOU
Elsewhere in the company’s impressive logistics portfolio, Sales Force Automation (SFA) by FAST is designed to provide customers with
advanced analytics, real-time data access, and seamless management of sales teams.
Developed by the Philippines’ leading company in selling distribution solutions for global and local brands, this software not only streamlines logistical processes but also taps into local insights, aligning perfectly with the unique needs of businesses across the nation.
Additionally, SFA by FAST is equipped with GPS tracking and a customisable store-locking feature. This ensures that the salesperson is physically within the designated radius, thus safeguarding the integrity of store databases and legitimising all sales.
Meanwhile, FAST also continues to power intelligent distribution and fulfilment centres across the Philippines.
Enabling the company’s expertise in this area is its warehouse management system (WMS), which is
designed to optimise and streamline distribution and fulfilment centre operations.
The WMS provides comprehensive tools for managing and controlling various aspects of warehouse activities, including inventory management, order processing, picking, packing, shipping, and overall performance.
FAST stands proudly at the forefront of this innovation, employing the WMS to manage its distribution and fulfilment centres nationwide, resulting in a more efficient and customer-centric supply chain ecosystem.
At present, FAST is the sole local system implementer of Honeywell’s WMS in the Philippines.
With a technology-minded approach, FAST continues to pioneer innovation and solutions in all facets of Filipino logistics, ensuring that everything it does is future-proofed and continuously advancing.
STELLAR SEAFARING SERVICES
Owning and operating a range of assets to support and serve the marine offshore industry, Astro Offshore’s vessels successfully ride the waves across key markets. We dive into its operations with Managing Director, Mark Humphreys
For millennia, humans have relied on the seas for transportation and commerce. However, it wasn’t until 1891 that the world witnessed the emergence of the first submerged oil wells, marking the beginning of the offshore industry. This event transformed the way humanity interacted with the vast resources lying beneath the ocean’s surface.
Today, Astro Offshore (Astro) services the oil and gas and engineering, procurement, and construction (EPC) sectors.
Established in 2009, with its head office in Singapore, the company holds multiple international branches in Dubai, Qatar, and Abu Dhabi and is set
to open a branch in Saudi Arabia soon.
Furthermore, Astro employs approximately 500 seafarers and supports around 50 shore-based staff. Its geographical project footprint covers Southeast Asia, the Middle East, the Indian subcontinent, and East Africa.
“One of the key areas and markets we thrive in is the transportation business, working extremely closely with several EPC contractors to provide turnkey solutions for projects locally and internationally, transporting jackets, topsides, platforms, pipelines, and a plethora of offshore structures and materials,” introduces Mark Humphreys, Managing Director of Astro.
“We offer a variety of offshore tonnage, which we have bought and managed over the last 10 years. Currently, Astro owns over 25 offshore vessels, offshore ballastable and self-ballasting barges, as well as a specialised vessel unit division consisting of multi-purpose supply vessels (MPSVs) and deepsubmergence vehicles (DSVs),” he continues.
Astro’s main strength is its ownership and management of several offshore assets, which allow the company to provide an honest and reliable service and position itself as a Tier 1 operator.
BEST IN CLASS
Astro’s ethos is to provide an outstanding service offering as the company prides itself on honesty, performance, and transparency, thus differentiating it from the competition.
“At all levels, these principles are our fundamental success points; they are the very minimum our international oil companies (IOCs) and blue-chip
“OUR STRATEGY FROM THE OUTSET WAS TO OWN AND OPERATE FIRST-RATE VESSELS AND PROVIDE SERVICES AT THAT SAME LEVEL”
– MARK HUMPHREYS, MANAGING DIRECTOR, ASTRO OFFSHORE
EPC contractors demand,” insights Humphreys.
These values underpin Astro’s success, which subsequently fuels its ambition to expand in accordance with its customers’ requirements.
“Growth comes with extra demands, however, our key company strategy is to remain the best in class. All levels within the Astro group drive this vision and our performance, and we believe even more is achievable,” he prides.
Presently, Astro owns and operates over 25 offshore vessels and barges, including anchor-handling supply tugs, MPSVs, dive support vessels, and conventional work boats.
“Our strategy from the outset was to own and operate first-rate vessels and provide services at that same level.”
Astro’s goals have been enabled by the company’s zero to limited debt, which has allowed it to be highly dynamic, agile, and forward-thinking since its inception.
Having consistently expanded its fleet year-on-year, adding three to four vessels per annum, Astro will continue to pursue suitable opportunities, but only if the financial aspect adds up. This year alone, the business plans on increasing its fleet by four to six assets by Q4.
“Astro recently acquired two new assets – our dynamic positioning vessels and MPSVs – which allow us to enter a new client base and support the work of existing customers. This includes subsea activities, such as cable laying, the running of remotely operated vehicles (ROVs), and subsea survey work.
“Our trusted clients have contracted both vessels, the Astro Aquila and Astro Athena, in the long term,” Humphreys reveals.
“GROWTH COMES WITH EXTRA DEMANDS, HOWEVER, OUR KEY COMPANY STRATEGY IS TO REMAIN THE BEST IN CLASS”
– MARK HUMPHREYS, MANAGING DIRECTOR, ASTRO OFFSHORE
SIGNIFICANT SUPPLIER STRIDES
The Astro Athena vessel, which was mobilised from China and immediately contracted with a key client, is a particularly vital project for the company.
“We have significantly modified our collaboration with the charterers, who use Astro as a long-term partner for their subsea operations. These alterations and mobilisations have taken over two months with a significant capital expenditure (CapEx) investment in the project,” Humphreys reveals.
The vessel will support the client throughout the Middle East and North Africa (MENA) region and any other
potential international projects.
“It is our belief that this showcases and demonstrates Astro’s relationships with its customers and conviction in delivery. It is an exciting journey, and we believe we will garner many opportunities together going forward.”
Maintaining strong relationships is crucial for Astro as it relies upon various suppliers, which could be locally or internationally based, depending on requirements.
“If asked, all ship owners would undoubtedly prefer to source services and parts locally. However, this is not always achievable or practical.
“As a ship owner that operates almost 30 vessels within the MENA
SUPPLY CHAIN OUTLOOK: HOW DOES ASTRO INCENTIVISE AND MOTIVATE ITS WORKFORCE?
region and internationally, the key driver to our supplier evaluation is post-sale service, which is a paramount stage of the process,” Humphreys expresses.
As with all shipping markets, the offshore industry is cyclical, and it appears to be heading in the right direction according to the critical fundamentals of supply and demand. While Astro is also advancing in this robust space, the business is aware of its previous challenges that will shape its operations going forward.
SHIPPING MARKET FORECAST
As industry demand has increased, so has the size and scale of the projects awarded by IOCs and governments, leading to a positive outlook for offshore ship owners.
“Currently, there is a significant shortage of new construction projects and available slots at shipyards to build offshore vessels
CHANGEABLE AND SUSTAINABLE
Astro is committed to the environment; therefore, one of its priorities is finding solutions to make the industry more sustainable. However, it is widely understood that IOCs must be the key drivers in any green adaptations.
“As it stands, we are witnessing a gradual shift in tendering processes and customer demands towards improving our carbon footprint. Within the Astro group, we have implemented measures to enhance this and address environmental waste,” Humphreys assures.
Internal campaigns, such as avoiding plastic water bottles and implementing fuel monitoring systems within the fleet, are small but significant steps towards improving the company’s environmental impact.
were at full capacity and numerous shipowners were constructing an excessive amount of cargo volume.
“At Astro, we believe that the fundamentals of the current market are much stronger than in previous years. This is because new construction activity is not at the same level as we have seen during previous positive market conditions,” Humphreys explains.
Additionally, international banks are still hesitant to finance new projects in the offshore sector, particularly those associated with oil and gas, based on their experiences over the past decade.
Moreover, shipyards provide stricter penalty payment terms than in previous market conditions; thus, the entry barrier for new builds is becoming increasingly capital-intensive.
Given the lack of financial support, increased investment requirements, and ongoing recovery from a prolonged economic downturn, Astro believes that the market will maintain its current tonnage and not hastily rush into new developments as seen in the past.
“One must understand that several international shipowners defaulted on payments to banks and lenders only a few years ago. Banks foreclosed on several assets, and the daily rates were at an all-time low.
“Our belief and hope is that international shipowning trade will continue correcting itself and enable shipowners to experience a stable market for several years before new builds come on stream,” Humphreys concludes.
Astro, with its optimistic vision of the future and wealth of valuable experience, is dedicated to expanding while providing crucial support for offshore projects.
We speak to Mehmet Bostan, Managing Director of Tailwind Airlines, about the company’s devotion to staying up to date with the latest innovations in the airline industry and the importance of a comprehensive and robust supply chain
Writer: Lucy Pilgrim | Project Manager: Andrew Lewis
IN TURKISH AVIATION
Ever since his early high school days, Mehmet Bostan has had a keen interest in aviation, sparked by his love for RC models as a child.
Following his passion into higher education, Bostan studied aeronautical engineering at Istanbul Technical University.
After graduating, he began his career in an air taxi and fixed base operator (FBO) business as part of the technical team before being
promoted to Technical Manager.
However, not long into the role, he soon realised that his skills were best suited to the airline side of the business, subsequently working as a Quality Manager for two different airline organisations.
“In 2009, I joined Tailwind Airlines (Tailwind) in the quality department and was promoted step by step to my current position of Managing Director,” Bostan introduces.
Tailwind is a Turkish carrier that has cultivated a renowned reputation for its focus on charter and scheduled flights.
Founded in 2009, the company offers a highly personalised service, flexible travel options, specialised destinations, modern aircraft and amenities, and unwavering efficiency and reliability, ensuring a more enjoyable flying experience for its passengers.
EXPANDING HORIZONS
As part of Tailwind’s recent innovations, the company has upgraded its classic aircraft to newer generations.
This has involved modernising avionics by installing state-of-theart navigation systems and digital displays, replacing older engines with more fuel-efficient models to reduce consumption and emissions as well as enhancing passenger comfort with updated seating and in-flight entertainment.
The upgrades also include incorporating the latest safety technologies to meet current standards, improving operational efficiency with lower maintenance requirements, and ensuring compliance with current noise and emissions regulations.
“These upgrades extend the aircraft’s life, making it more efficient, safe, and comfortable while aligning with modern standards,” Bostan highlights.
Tailwind’s improvements focus on
upgrading its fleet and enhancing the overall in-flight experience. The company is introducing new seating options, improved cabin amenities, and a more comfortable travel environment for passengers.
“This project will significantly improve customer satisfaction and offer a competitive edge in the market by providing a superior travel experience,” he adds.
From its internal systems to a worldwide geographical footprint, the company is expanding its
destination network to underserved and emerging markets by adding more flight routes, which is vital for capturing new market opportunities and providing more travel options for customers.”
This initiative will also support growth and help the airline establish a stronger presence in diverse regions.
At the same time, Tailwind is upgrading its customer service technologies and redesigning its airport lounges for better comfort and convenience.
“Improving the customer experience is key to building brand loyalty and enhancing overall satisfaction. This project focuses on delivering a superior travel experience from booking to arrival,” affirms Bostan.
Elsewhere, the company has also recently introduced toplevel safety protocols, upgrading security screening processes and incorporating the latest technologies in aircraft management and operations.
TAILWIND AT A GLANCE
• FLIGHT SERVICES: The company offers both scheduled and chartered flights, catering to various travel needs with a focus on comfort and flexibility.
• DESTINATIONS: Tailwind operates flights to a variety of locations, often including popular European cities and key leisure destinations.
• CLIENT BASE: The company serves a diverse clientele that includes both tour operators and airlines, comprising business and leisure travellers looking for tailored and reliable flight options.
• FLEET AND FACILITIES: The airline operates a modern fleet designed for a comfortable flying experience, with attention to passenger amenities and service quality.
• EMPLOYEES: Tailwind employs a dedicated team of aviation professionals, with each team generally aligned with operational scale.
“EMPOWERED EMPLOYEES NOT ONLY LEAD TO SMOOTHER OPERATIONS BUT ALSO DELIVER A BETTER EXPERIENCE FOR PASSENGERS, REINFORCING THE AIRLINE’S COMMITMENT TO EXCELLENCE”
– MEHMET BOSTAN, MANAGING DIRECTOR, TAILWIND AIRLINES
Ensuring the highest standards of safety and security are fundamental to maintaining passenger trust, regulatory compliance, operational integrity, and customer confidence.
“These projects collectively represent Tailwind’s commitment to modernisation, customer satisfaction, environmental responsibility, and operational excellence,” outlines Bostan.
A TRUSTED SUPPLY CHAIN
Tailwind, like any airline, relies heavily on a complex and interconnected
supply chain, with the success of the company deeply rooted in how well these operations are managed.
“The airline industry is highly sensitive to disruptions. Delays in supply chain operations, whether in fuel delivery, spare parts, or catering, can have a ripple effect throughout the business,” notes Bostan.
Indeed, suppliers and partners often bring innovation to the table. For example, Tailwind’s technology vendors can provide new solutions to streamline operations, whilst fuel suppliers might offer more
sustainable fuel solutions.
Thus, a collaborative approach with partners allows the company to adapt quickly to industry changes and stay competitive.
The procurement of aircraft is a major supply chain component that involves long-term relationships with manufacturers such as Boeing.
Beyond purchasing, maintaining the fleet is critical for safety and efficiency, which requires a robust supply chain for parts, equipment, and repair services. Therefore, partnerships with original equipment manufacturers
(OEMs) and maintenance, repair, and overhaul (MRO) providers are crucial.
Moreover, Tailwind relies heavily on technology for the smooth running of its operations, from booking systems and check-in software to customer service platforms and operational management tools, making its technology partners integral.
Meanwhile, fuel is one of the largest variable costs for the company, since securing reliable fuel supplies at competitive prices is vital to managing operational costs. This involves partnerships with fuel suppliers strategically located near operating hubs.
Elsewhere, the in-flight customer experience, including food, beverages, and amenities, is a key part of the airline’s service offering, with reliable suppliers and catering companies ensuring the quality and timely delivery of these services.
Building strong relationships with these partners guarantees that Tailwind can maintain a high standard of customer service.
“The passenger experience is
influenced by several external partners, from the quality of in-flight meals to the cleanliness of the cabin. Reliable partners contribute directly to the consistency and quality of the service that Tailwind offers to its customers,” explains Bostan.
On top of this, ground handling services, including baggage handling, aircraft servicing, and logistics, are crucial to on-time performance.
Accordingly, effective coordination with logistics providers, ground service companies, and airport authorities ensures that aircraft can be turned around quickly and efficiently.
Additionally, in times of crisis, such as the COVID-19 pandemic or extreme weather events, having strong cooperative relationships with suppliers can make a real difference.
As such, partners willing to be flexible and responsible during challenging times help Tailwind maintain operations and recover quickly.
“The complexity and scale of airline operations require collaboration and trust across the supply chain.
AN EXCLUSIVE PROVIDER
Tailwind has a strategic partnership with Gamit Ltd, who serves as the exclusive airline spare parts provider for the company. Many benefits can be drawn from this partnership, including consistent quality, cost efficiency, flexibility, and punctuality for Tailwind’s operation.
This exclusive relationship highlights Tailwind’s ability to provide tailored, high-quality travel solutions, and underscores the airline’s commitment to meeting the specific needs of major corporate clients and delivering exceptional service.
The partnership also
By fostering strong, strategic partnerships, the company can optimise its operations, manage costs, and deliver a high-quality experience to its passengers,” Bostan adds.
COMMITTED TO AVIATION PROFESSIONALISM
Tailwind recognises that its success is not just measured by financial performance but also by the positive
impact it has on society and the environment.
Through a combination of corporate social responsibility (CSR) initiatives and environmental, social, and governance (ESG) practices, the airline is committed to making a difference in the communities it serves whilst also leading the way in promoting sustainability in the aviation industry.
Indeed, the company is implementing various green practices such as reducing single-use plastics on board flights, optimising routes to lower fuel consumption, and investing in carbon offset programmes.
“By integrating these values into the business strategy, Tailwind is working to create a better future for its passengers, employees, and the planet,” enthuses Bostan.
“BY FOSTERING STRONG, STRATEGIC PARTNERSHIPS, THE COMPANY CAN OPTIMISE ITS OPERATIONS, MANAGE COSTS, AND DELIVER A HIGH-QUALITY EXPERIENCE TO ITS PASSENGERS”
– MEHMET BOSTAN, MANAGING
DIRECTOR, TAILWIND AIRLINES
Moreover, the company understands that the success of the airline is directly linked to the success and well-being of its 350 members of staff.
Tailwind therefore focuses on empowerment, recognition, and creating a positive work environment in order to ensure that employees feel valued, motivated, and equipped to contribute their best work.
“Empowered employees not only lead to smoother operations but also deliver a better experience for passengers, reinforcing the airline’s commitment to excellence,” comments Bostan.
Tailwind is looking ahead towards a clear vision of growth, sustainability, and innovation. By focusing on expanding its route network, modernising its fleet, enhancing the customer experience, and strengthening its commitment to sustainability, the airline is positioning itself for long-term success.
Additionally, through strategic partnerships and a focus on employee development, Tailwind aims to maintain its competitive edge while having a positive impact on the communities it serves.
“The year is set to be a transformative one, with specific targets designed to elevate the airline’s performance and reach new heights in the aviation industry,” Bostan concludes.
TRUCK COUNTRY IS PROUD TO SUPPORT OUR DEDICATED BUSINESS PARTNER, RUAN TRANSPORTATION. RUAN IS A DYNAMIC CUSTOMER THAT IS DEVOTED TO BEING THE BEST IN THE TRANSPORTATION INDUSTRY.
Our partnership with Truck Country began in 2015 with the acquisition of Freightliner trucks. Since then, they have been a strategic partner, providing exceptional vehicles and support. Their involvement includes driver and technician training and keeping our team proficient and up-to-date, which has been vital to our operational efficiency and overall growth.
At Truck Country, we take a different approach to marketing trucks through our Corporate Fleet Sales program. We are not here to simply sell you trucks. We are here to build long, sustaining business partnerships. We deliver:
• Expert account management
• Dedicated uptime support
• Quality delivery process
Scan to learn more about Truck Country’s Corporate Fleet Team and what we can do for your fleet.
