#TeamNA

Our culture is so important to us. In fact, when we introduced our values and made ‘how we do things’ our top priority, this was definitely one of the defining points in our business. Not only do our values guide our team, but they also intrinsically define how we interact as a business - both within our team, and also with you, our clients.

Support

We are here for you whenever you need us. You are experts at what you do, we are experts at what we do, and our team is on hand to support you every step of the way. Don’t be afraid to ask questions or admit you don’t understand something, it’s what we are here for.

• Got stuck on Xero?

• Question about your accounts?

• Want to know how much tax you owe?

• We have asked you to do something, but you’re not quite sure what we mean?

• HMRC’s correspondence confusing you?

• Need specialist support with a business matter?

• Need advice on who to talk to?

The list goes on, but whatever your questions, we are here to help!

Enjoy

Strange one for your Accountant? Not at NA, because we value relationships and we want all our interactions to be both highly informative, and also an enjoyable experience. We are pretty sure that, as soon as you start working with the team, you will realise that we have a very distinctive culture.

Commitment

‘Do What We Say’ is a really important concept for us, and we work hard to deliver on what we say we’ll do, and when we say we’ll do it. This might be something as simple as sending a document out on time, or as big as transforming your business. If we say we are going to do it - we are going to do it!

Challenge

We want to continually improve, because if we get better, your experience will improve too. In an ever-changing world and industry, it is really important to keep moving forward. So be warned, as an NA Client, we will challenge you too! This may be to maximise the potential of your business, or to work more efficiently to enable us to be the best we can be for you.

Inspire

It is really important that we are brilliant at what we do. It drives us to be better, and it drives all our team to be the best they can be. We recognise that everyone has their own unique ways they can inspire those around them and we celebrate that.