2 minute read
The Most Trusted Towing Software, Period.
By Matt Wesley
Welcome to Towbook! We’re a start-up company that has grown from being crafted in McDonald’s dining areas, elated at breaking 100 accounts, to leading the way in cutting-edge software and serving thousands of companies worldwide. Our collective vision has and always will be to do things to our own beat, listening to the community that we serve, being honest, humble, and doing everything we can to make the daily lives of towing, roadside, and transport heroes more efficient, less stressful, and safer.
If you are already using our software – you are part of the family. We see you and value you as an important piece to the vast network we have the pleasure of serving. We want to encourage you and build with you as your business grows.
If you have yet to try us, we’re going to give you an honest look at what we do and who we are. Dispatching. Managers and dispatchers can dispatch jobs from a web browser or mobile app to drivers who are then able to quickly act and provide service to the customer. The mobile apps assist the drivers in easily accessing information, taking photos or video, capturing signatures and much more. When photos are taken, they are always geo-location and time stamped to help demonstrate proof of completed work. Recording expenses can also be done on the mobile apps, giving an easy alternative to remembering where printed receipts are.
Additional precautions can be taken by creating Vehicle Damage Forms if there is pre-existing damage to the vehicle prior to servicing it. The driver can create a report on scene, take photos of the vehicle, indicate anywhere there is damage, and have the customer sign off on the damage form. This will always be saved for future reference and can even be emailed or sent via text to the customer with their receipt.
Mapping and GPS. You can get turn-by-turn directions to your destination from in the app with just a few taps!
If you aren’t currently using a 3rd party GPS solution, Towbook is equipped with built-in GPS tracking which will automatically update the drivers’ location according to their app settings.
Towbook is also integrated with leading GPS companies like: AT&T Fleet Complete, Azuga, Driver Locate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet Solutions; allowing you to send calls directly to
The Wichert Difference
Wichert Insurance is one of the largest tow agencies in the Midwest with over 30 years of experience working with towing, recovery, and garage operations Our knowledgeable staff are current on industry issues and are experts in the coverages your operation requires Our relationships with multiple AM Best "A - Excellent" rated carriers allow us to offer competitive rates and interest-free monthly pay plans As active members of state associations, we are industry advocates and a reliable resource
Our team's experience allows us to create custom programs to meet your needs. From service trucks to extra heavy equipment, single location to multi-state operations, we will craft a program to meet your risk appetite at the most competitive rates In addition, we act as your advocate when a claim occurs to ensure timely and fair outcomes
We offer in-house loss control specialists at no additional cost to identify ways to control and reduce risks Clients who engage in our loss control and safety programs benefit from lower insurance premiums, increased profitability, and reduced accidents, injuries, and claims See more at www wichert com or contact us today at: 740-654-0532