TOWING SOFTWARE & GPS

the GPS unit in your truck.

Drivers can use the GPS unit to navigate to the service location. Your Towbook app can use the GPS location from your trucks and display that on the map in Towbook. We have recently integrated with Azuga, partnering as their exclusive towing software integration; Azuga has allowed us to offer our mutual clients with some amazing features!

Impound Management. Our impound management features allow you to manage your impounds from anywhere. You can impound a vehicle, have the storage calculate out for you and release when needed from the computer or mobile app!

We’ve implemented an option to save you and your team time on the phone and reduce confusion in the release process; Vehicle Lookup creates a web portal for customers, police departments or private properties to search a plate number. This allows them to confirm if you have the vehicle and if so, the address of the lot and any pertinent information related to release procedures.

An important time saver and often an option that helps keep drivers safe is our On Scene Call Creation option. This option circumvents the normal required fields needed for call creation, allowing whoever is creating the call to simply take a quick picture of the car and move forward. When managing non-consensual tows or unsafe situations, this allows for a much faster alternative for your driver to use.

Accountability Features. If you want your team to inspect their trucks and other equipment before (or after) every shift, they can do that easily using the Towbook mobile apps and our Equipment Inspection tool. Each inspection report is time stamped, and managers will receive an email alert any time there is a failure.

Completed inspections are also available to open/view on mobile apps, so if drivers need to present a completed pre-trip inspection to a law enforcement officer they can do so right from their phone!

Our “User Check-In” feature allows drivers to check-in and out for work directly from their mobile application. This allows managers and dispatchers to know who is currently available to accept jobs.

We know that being able to see drivers’ routes is an important part of running an efficient and reliable business. Because of this, we offer Call Replay. This allows you to go back and review movement on a specific call or play back a time frame for a specific driver. Whether for coaching on better routes to take or holding drivers accountable, this gives you concise visuals for both!

Confirming that you have been paid and physically have the funds can be a struggle sometimes. Whether it’s late payments or less than ideal payment plans or payments that get stuffed in the wrong drawer, we know it can be stressful. The Payment Verification Report helps give you clarity and visual cues on what you have confirmed is in hand or in your bank account. It allows you to review all payments applied to verify the validity, giving you an additional layer of confidence that your books are balanced.

The Towbook Promise

We value creating what brings your business value, supporting you in ways that make you feel uniquely important and standing out in our field. We value openness and honesty. We know that this industry is built on our word being the bond and in times where we have let someone down, we do everything we can do to make it right. As we reflect on being one of the last remaining companies who take pride in their independent roots, there are a few acknowledgements we want to make.

We created Towbook for the towing and roadside community, with all focus being on developing a software to best help an industry sorely in need of cutting edge, flexible software to make their businesses more efficient. This vision is and will always be a foundational one. We will never become more worried about our bottom line than what worries you. We will always work to implement options that make you as a business owner as selfsufficient as possible. The journey of building any business from a dream to reality does not end with popularity or a specific number hit. It grows and matures as you see parts of it flourishes.

We would not be who, or where, we are without the community of fiercely independent towing and roadside companies that we have the honor of serving. We hold firm to hearing what is needed, acknowledging when we need to make things right, and working tirelessly to deliver an innovative product to everyone who tries it.

The Survivor Fund

The “Survivor Fund” was created in 2006 to complement the International Towing and Recovery Museum’s Wall of the Fallen. This fund was established to help those families who have lost a loved one in the line of service.

A Survivor Fund committee was formed of people from all over the United States from the towing industry. The committee is given the information regarding the fallen and the application is processed within 24 hours of receipt. Once the decision is made, a check is sent right away to the family to assist with immediate nancial issues during this tragic time in their lives.

Survivor Fund Continuing Support

To ensure the longevity of these bene ts as we work to build a perpetual fund, we are asking each person, company and organization in the industry to participate in supporting the Survivor Fund and these families when a tragedy occurs. Your pledge to become a Survivor Fund Continuing Support Partner represents a commitment to our industry.

As a Continuing Support Partner, you will receive an e-mail from the Survivor Fund when a

Seventeen years of service to the towing and recovery industry worldwide

Managed by industry professionals

Pledges replenish funds and allow payout growth

$7,500 bene t, $15,000 for museum members

Immediate funds to help at the time of tragedy

Funded by donations only

Hundreds of families supported

Tiered system allows payout increases based on reserves

Hundreds of thousands of dollars paid out to date

Make your pledge today to support our industry.