FOR
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JULY 2019
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OVER THE ROAD E S T. 1 9 9 3
Keep this magazine in your truck...you never know when you’ll need it!
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2 • OVER THE ROAD
JULY 2019
Our company has built its reputation on integrity, loyality and hardwork. Our drivers are the front line and we respect and appreciate the job they do. of the drivers who come to Skelton stay with us their entire career. We like to think numbers like that speak to the kind of company we run. If you’re looking for a good job, where you can be successful, where you are part of a family rather than just a number give us a call, it can be life changing.
Owner Operator Teams Average $1.90/mile Owner Operator Singles Average $1.85/mile Company Teams Average $0.38/mile each driver For more information please contact Lesia Shyshko P: 905-895-6688 ext.231 E: lesia.shyshko@skeltontruck.com
WE REQUIRE • Class 1 or AZ license • 3 Years Driving Experience • FAST Approved is an Asset • Good Abstract & CVOR WE PAY • Fuel Surcharges • Safety Incentives $0.04/mile • Pick-ups/Deliveries • Saturday/Sunday Departures • Company Paid Insurance • US/Canadian Border Crossings • Layover/Waiting Time • RRSP Contributions
JULY 2019
JOBS FOR TRUCKERS • 3 www.skeltontruck.com
BUSINESS OFFICE 18 Parkglen Drive, Ottawa, Ontario K2G 3G9 1.800.416.8712 • 613.224.9947 Fax: 613.224.8825 Email: otr@otrgroup.ca
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peter@otrgroup.ca
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lennykuiper@gmail.com
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Office Manager
Mary Charboneau mary@otrgroup.ca
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Contact Bruce Harnock 1-888-532-2669 x6235 bharnock@k-dac.com
WWW.K-DAC.COM 1-888-KDAC-NOW
We are seeking experienced croSS border highway drivers We Provide: steady work, Performance bonus, Excellent Benefit Program, Runs across Canada & USA and a Family Atmosphere
4 • OVER THE ROAD
JULY 2019
WE ARE LOOKING FOR AZ SINGLE & TEAM HIGHWAY DRIVERS TO RUN CANADA AND USA Earn up to $0.85 per mile* Paid for ALL pick ups, drops, wait times & layovers and safety bonus 100% paid premium health benefits Direct deposit pay to employees bank account
WANT TO BECOME AN OWNER OPERATOR? No problem! Our company will help you to buy your own truck with no startup cost and guaranteed employment within 7 business days.
OUR TOP DRIVERS ARE EARNING OVER $10,000/MONTH
OWNER OPERATORS
ENJOY YOUR JOB EVEN MORE! East Coast, Mid-West and West Coast USA - your choice where you want to drive Choose your own schedule - ability to work full time or part time Fully loaded new Volvo or Kenworth trucks with I-shift Ability to work terminal to terminal - no pick ups or drops Option to be home every two days and weekends 24/7 dispatch, fleet safety and customs clearance support All trucks are equipped with digital scanners to send documentation Premium all season uniform including leather jacket Trucks are permanently assigned to our drivers Terminal lounges are equipped with sitting areas, cafeteria, shower and Wifi Secure parking, in-house repair shop, quick lube truck and trailer wash
TORONTO-LOS ANGELES DAILY RUNS AVAILABLE
FEMALE DRIVERS WELCOME
TORONTO-MONTREAL DAILY RUNS AVAILABLE
Earn top $$$$$ Create your own working schedule Save big $$$$$ with our lowest price for fuel, truck parts & maintenance IRP license plates free (some conditions apply) Paid truck insurance and paid parking
ATTENTION NEW DRIVERS! Just received your A-Z license and have no experience? Our company will provide you with training & guaranteed employment. You will also be paid during your training.
WE ARE LOOKING FOR AZ PROFESSIONAL CITY DRIVERS
WE ARE A PET-FRIENDLY COMPANY
WE HAVE NEW VOLVO VNL 760/860 AND KENWORTH TRUCKS 2020 MODEL ARRIVING SOON. DON’T WAIT! BE ONE OF THE FIRST TO GET ONE OF THE MOST MODERN & LUXURY TRUCKS ON THE ROAD!
CALL US TODAY AND JOIN OUR HIGHLIGHT FAMILY WITH OVER 500 HAPPY EMPLOYEES! * Some conditions may apply
APPLY NOW! EMAIL US AT CAREERS@HIGHLIGHTMOTOR.COM OR CALL OUR TEAM! DYLAN VLADIMIR SERGE KIRK Tel: 905-761-1400 x 4465 Tel: 905-761-1400 x 4522 Tel: 905-761-1400 x 4432 Tel: 905-761-1400 x 4444 Cell: 647-881-8196 Cell: 647-881-8203 Cell: 416-990-9099 Cell: 416-881-1188
JULY 2019
391 CREDITSTONE ROAD, CONCORD, ON L4K 1N8
JOBS FOR TRUCKERS • 5
the show must go on!
Dedicated to the Entertainment & Production Industries, Stage Door requires motivated, experienced AZ Drivers with a professional attitude that are seeking a unique & rewarding lifestyle. Stage Door operates across all of Canada and the USA. Applicants must have a minimum of 2 years OTR driving experience in both Canada and the USA, hold a valid FAST Card or Passport, Clean Drivers Abstracts and Clean Canada Wide Criminal Record Search. Touring Assignments can vary in length, so preference is given to drivers with very flexible schedules. Serious inquiries only. PLEASE CONTACT DENNIS AT
Tel: 519-624-9500 | Fax: 519-624-1433 dennis@stagedoortransportation.com
www.stagedoortransportation.com
Protect your cargo from strap damage Reduce insurance claims for damaged goods Improve your service and company image Become a leader in cargo control and management Reduce the wear on straps Show you really care about your freight Email: sales@veeboards.ca 6 • OVER THE ROAD
JULY 2019
COMPANY DRIVERS & OWNER OPERATORS
NEW EQUIPMENT NEW OPPORTUNITIES
1.800.265.7875
> Long and short haul work available
Janet Schmitz
> In-house maintenance facility
519.740.6500 x224 C. 519.209.3230 jschmitz@transfrt.com
> Singles and teams > Benefits paid from Day 1 > Short haul top up
Denise Elliott
> Guaranteed daily rate on short haul trips
519.740.6500 x244 delliott@transfrt.com
> 99 % no touch freight > 95 % of freight staged at our terminals
Or you can apply online at
www.transfrt.com
> Average fleet age 1 ½ years
TERMINALS LOCATED IN AYR, ON | CALGARY, AB | VANCOUVER, BC
HAPPY CANADA DAY! JULY 2019
PETS WELCOME
1126 Industrial Rd. AYR, ON
JOBS FOR TRUCKERS • 7
More
Than a Job! We Provide Our Drivers with the Best Support Available in the Industry.
Joe Teixeira Professional Trainer and Recipient of the
2019 INSTRUCTOR OF THE YEAR AWARD
Sponsored by
TTSAO*/PayBright
WE DRIVE CAREERS www.rosedalegroup.com 1.855.721.3962 I fax: 1.844.314.5953
* Truck Training Schools
8 Association • OVER of THE ROAD Ontario
JULY 2019
YOUR LIFE YOUR LANE Join one of Canada’s premier transportation companies today and get the pay and miles you deserve!
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JULY 2019
Let TransX help drive your success! Apply at DriveTransX.ca or call
1-877-787-2679 for details
Companies The TransX Group of JOBS FOR TRUCKERS • 9
JOIN THE I.T.S TEAM TODAY! $5000 SIGN ON BONUS U.S. O/O’S!. NEW MENTORSHIP PROGRAM! Call and inquire, you could make $50,000+ in your first year as a new ITS Driver! Get your AZ training from an approved school and receive tuition reimbursement of up to $8,000.00!
■ Local Dedicated Lanes out of Belleville ■ Late model, well maintained cabs ■ Van and Roll Tite Division ■ Pick-Ups and Drops paid ■ Live Load / Live Unload paid ■ Hourly Rate if running local and where applicable ■ Mileage Rate where applicable ■ 24/7 dispatch ■ Company Drivers up to 60 cents per mile! ■ Benefits available ■ Paid weekly ■ Yard Fuel recruiting@itsinc.on.ca
Be part of a friendly, family oriented company with 24/7 schedules to meet your lifestyle. Contact the Recruiting Team at I.T.S For the GTA and South Central Ontario Call Karen Atwal at 905-212-9898 For Brantford call Mike at 416-797-0333 For Belleville and Central Ontario Call Monty Chrysler x123 or Sandra Hannah x159 at 800-267-1888 or 613-961-5144 For Eastern Ontario and the Ottawa Valley Call Denis Labossiere at 877-665-8167 x222
www.itstruck.ca
We are committed to employment equity and diversity.
A PROUD CANADIAN COMPANY
LOOKING FOR 3 Tridam Step Deck O/O 2 O/O’s to run Super B’s O/O’s to be domiciled anywhere in Canada Home weekly Paid by the mile
3 O/O’s to run USA Must be western Canada domiciled Home weekly Percentage Pay
1-877-464-3429 Office Hours: 7:30 am to 3:30 pm Mountain Time
e. lonny@anvilring.ca 10 • OVER THE ROAD
@anvil_ring www.anvilring.ca JULY 2019
6 WAYS
You Could Be Saving More Money In Your Business... Maximize Your Training Program with Infinit-i Workforce Infinit-i Workforce was designed to inspire and create behavioural changes in your truck drivers and other employees responsible for the day-to-day operations of your trucking company. Infinit-i Workforce not only gives you access to over 800 training videos, but it also provides the best online training, tracking, reporting, and online driver communication platform in the industry.
1 Streamlined Orientations The average savings for a company who is able to eliminate one day of time a driver spends in orientation by using Infinit-i Workforce, including getting the driver on the road one day sooner, equates to $1008 per driver hired.
2 Improved Fuel MPGs By completing the 26 fuel efficiency videos in the Infinit-i LIbrary, Infinit-i Workforce clients have reported increased fleet MPGs by as much as five percent.
3 Instant Corrective Action Training When a driver receives a violation, or is involved in an accident, it is imperative the driver undergoes corrective action training before they get back on the road. Infinit-i Workforce enables you to assign corrective action training immediately following any driver infraction, getting your drivers back on the road sooner.
866-904-5087 JULY 2019
4 Improved Driver Retention According to a recent study, 40% of employees who receive poor job training leave their positions within the first year. With the average cost to hire one new driver at $8,234, improving driver retention rates with ongoing training can substantially improve your bottom line.
5 Decreased CSA Violations CSA violations mean costly fines for your business. A 2014 study found 76.3% of violations should have been discovered during drivers’ pre-trip inspections. Infinit-i Workforce offers short training videos keeping your drivers aware of possible CSA Violations and best practices for pre-trip inspections.
6 Decreased Frequency & Severity Insurance rates are directly tied to the frequency and severity of accidents companies have in a given five-year period. Ongoing training with Infinit-i Workforce has been shown to help decrease frequency and severity of accidents.
www.InfinitiWorkforce.com
JOBS FOR TRUCKERS • 11
WOMEN IN TRUCKING Ellen Voie
Trucking Isn’t So Different! I was recently reading a trade journal when I
commercial (airline and business jet) pilots
It was about the lack of women in the industry
pilots or general aviation pilots who do not
found an article titled “The Seven Percent.”*
and how the numbers aren’t moving up fast enough. The article described the lack of
women in the profession which the article
deemed crucial. Although women accounted
for nearly thirteen percent of students entering
the industry, only seven percent of them ended up working in this field.
The statistics showed that there is currently a significant operator shortage and more than
320,000 new operators will be needed within the next ten years. To add to the deficit, the
average operator is about 46 years old and
more than forty percent are over the age of 50. Sound familiar? At first glance, you could
assume that this data is about the trucking
industry but you’re wrong; it’s about airplane pilots. There are some glaring differences
between pilots and professional drivers but
it appears that they are needed, wanted and valued in both industries.
Let’s look at the similarities. Women represent fewer than eight percent of professional
drivers. For pilots, that number is an overall seven percent but can be broken down into
12 • OVER THE ROAD
who make up only 4.3 percent and private earn a living flying an airplane and who
make up 6.1 percent. Female pilots in the US Air Force are six percent of the population. The figure that drives the total percentage
up is that nearly thirteen percent of student pilots are women. In the trucking industry,
we don’t count “student CDL holders” in our
percentages, but student airplane pilots can take years to turn that status into a sport or
private pilot certificate, so they are considered in the totals.
There is a massive turnover for professional
drivers who have completed their CDL training and have been hired by a carrier. One study found that seventy-seven percent of new
drivers leave the industry in the first three
months after starting in the driving industry. These drivers are not considered students
anymore, as they have finished their schooling and have been hired by a trucking company. In the air, eighty percent of student pilots
drop out of training. That’s pretty close to the
trucking drop out (turnover) rate, but the pilots had not attained that final certification.
JULY 2019
For professional drivers, time away from home
as the first woman to earn her pilot’s license
cited for leaving. Lifestyle includes the driver’s
in 1929. Helen Richey was the first woman
and lifestyle changes are often the reasons
was Mary Nicholson who passed her certificate
relationship with his or her carrier and the
in the United States to fly for a commercial
expectations each side has of the other person
airline in 1934. She was later pushed out of
that isn’t being met.
the union!
For pilots, it’s often a lack of money or time
I’m always intrigued by the similarities
to complete training, but for some, it’s the
between women in various modes of
learn in the event of an emergency such as
professional drivers have a great deal in
inability to overcome the things you need to
transportation. Female pilots and female
learning stalls and avoiding spins.
common as both remain under the ten percent mark of our two industries.
For both pilots and professional drivers,
medical problems stop many from proceeding.
At Women In Trucking Association, we’re
approved medical examiners that are looking
watching for higher numbers in the years
Both require physicals from FAA or DOT
working hard to change this and will be
at the overall health of transportation operators
ahead as we advance our mission to increase
using the highways or airways.
the percentage of women employed in our
industry. For more information or to join, visit
In the article I referenced earlier, “The Seven
www.womenintrucking.org.
Percent,” there were numerous interviews with
women who described harassment and assault
*AOPA Pilot Magazine, April 2019
from their male colleagues as deterrents. In
Ellen Voie President/CEO/Founder of Women In Trucking, Inc. ellen@womenintrucking.org www.womenintrucking.org
trucking, there are also many tales of women being harassed from their male peers. It’s
unfortunate that in 2019 we’re still dealing with (a few) Neanderthal men working in transportation.
Mission: Women In Trucking was established to encourage the employment of women in the trucking industry, promote their accomplishments and minimize obstacles faced by women working in the trucking industry.
The first female professional driver, according to Wikipedia, was Luella Bates, who obtained a driver’s license and drove a truck in 1920. However, the first woman to receive a
commercial driver’s license was Lillie McGee in
1929. The airlines were right behind this trend
JULY 2019
JOBS FOR TRUCKERS • 13
JOIN
TODAY
CLASS 1/AZ, CLASS 3/DZ NEEDED
el hot n i rt ep Sle omfo c gs E-lo o N
All
Call or Email Dan
No
loa ds exp pa enses id
1-855-781-3787 recruiting@drivestardelivers.com JULY 2019
14 • OVER THE ROAD
AZ DRIVERS WANTED! JOIN OUR TEAM!
> Sign on Bonus of $2,000/$5,000 > Competitive wages > Great benefits including health, dental and more > Retirement and share purchase plan > Employee and family assistance program > Paid orientation and training > Local routes; home every night > Clean, highly maintained equipment > Career growth opportunities > Tuition reimbursement > Summit product discounts > Employee appreciation events > Potential 4-day work week > Overtime after 40 hours > Free on-site parking
Summit Food Service is Canada’s largest Canadian-owned broadline wholesale foodservice distributor. >
WE ARE PROUD TO OFFER
We are looking for active, approachable individuals to make customer deliveries and pick-ups on LOCAL ROUTES!
HIRING DRIVERS Mississauga, Ottawa, Kitchener and Oshawa/Whitby CONTACT 1-800-265-9267 or drivers@summit.colabor.com
KICK YOUR DRIVING CAREER INTO HIGH GEAR QUALITY PEOPLE THAT CARE. THAT’S A CARMEN DRIVER. • Top Rates & Paid Dwell Time • Health, Dental & Life Insurance Plans • Pension Plan • Friendly Atmosphere • Ongoing Training & Support • In-House Repair Facility • Employee Parking • Secured Yard • Pre-Pass Transponders • In-House Truck/Trailer Wash
CONTACT RECRUITING AT 1-866-857-5166 EXT. 256
JULY 2019
JOBS FOR TRUCKERS • 15
MAKING YOUR MILES COUNT Robert D. Scheper
Long Term Minded – It’s What You Should Want Being an Independent Operator requires a good understanding of the impact of good maintenance and poor maintenance. Short term cash savings verses long term reduction in downtime and operational costs is critical to every operator’s business understanding and consideration. I recently had to do a safety on my personal vehicle. I was given several choices in the type of ‘safety’ I wanted. My choices were: high end, middle of the road or just barely pass. I was then given options as to the quality of parts I desired to install: high end, mid-range or low cost. Everything came down to my attitude towards the vehicle in question. Do I want to ‘flip it’ or keep it long term? None of these options were illegal. They were business options given to me regarding my vehicle so I could choose the level of commitment I wanted to make to my vehicles long term feasibility. I now understand why so many used car dealerships have their own maintenance shops to perform their own safeties. If their level of commitment is to ‘flip it’, their choices are directed to barely pass and low cost. Neither of which are illegal by the way. However, it’s an ethical choice that
16 • OVER THE ROAD
maintenance shops and dealerships make all the time. Every independent Operator needs to know these tensions in their industry. Counseling hundreds of Operators, I am convinced that few to no Operators have the identical commitment level to their equipment. I know one Operator that will replace their alternator every four years whether it’s in great shape or not. Since the life expectancy is four years for an alternator, they don’t want to live on ‘borrowed time’ with something five years old. Another Operator carries a spare alternator in their bunk. Both have similar commitments to their potential downtime yet have a different approach. Neither, by the way, is wrong. Some carriers don’t perform complete oil changes in the last year of a lease, preferring to just swap filters only, combined with limited, regular scheduled maintenance (such as low quality or temporary repairs). They may save thousands or tens of thousands of dollars using these policies. However, what affect does this have on their long-term reputation? Many would say “no effect at all” because on the day they hand their leased trucks in, they are no longer liable for its longterm performance. From a legal perspective
JULY 2019
they are correct. However, those actions contribute to a cast away mentality in our economic system.
If you buy a truck from a ‘professional’ operator (long term minded), you know what kind of truck you will get. If you work for a carrier who is truly long term minded in their choices and policies, it will reflect in their ethical operations. Business is deeply saturated with ethical choices, most of which have nothing to do with illegal activity.
I know a carrier that purchases only new power units and once management has determined that the power units have been fully utilized by their company drivers, they send it through their maintenance shop for a high-level safety (a practice they instilled since new). Once completed, they offer the equipment to Operators at a fair price. The company carries and then offers its own warranty plans (not full but fair) and is committed to seeing their Operators successful. In my 20+ years in the industry, my opinion concludes that trucks from this company produce the greatest, long term efficiency and one of the highest success rates to Operators.
About the Author: Robert D. Scheper is a leading Accountant and Consultant to the Lease/Owner operator industry in Canada. His first book in the Making Your Miles Count series “taxes, taxes, taxes” was released in 2007. His firm exclusively serves Lease/Owner Operators across Canada. His second book “Choosing a Trucking company” is the most in-depth analysis of the operator industry available today. He has a Master degree (MBA) in financial management and has been serving the industry since he and his wife came off the road in 1993. His dedication, commitment and strong opinions can be read and heard in many articles and seminars.
Independent Operators generally take much better individual care of their equipment than Company Drivers do (or that a carrier can implement). They do so because they have the vested interest in the equipment’s operational efficiency. No carrier can match the attention to detail and care an Operator can develop with their own equipment. It’s the most efficient method of equipment management… provided the Operator cares for its long-term performance.
You can find him at www.making yourmilescount.com or 1-877-987-9787.
There is no regulatory body that cares for equipment as much as the long-term minded owner. However, the key is long term minded. It holds a professional intent within its very definition.
JULY 2019
JOBS FOR TRUCKERS • 17
FEDEX FREIGHT CANADA IS RECRUITING OWNER OPERATORS OUT OF MISSISSAUGA, MONTREAL & QUEBEC CITY
WE OFFER
BASIC QUALIFICATIONS
Home Everyday
White Day Cab Tractors
Paid Tolls Paid Decals Paid Plates (Local and Cross Border)
Minimum 2 Year AZ Commercial Driving Experience (DZ Straight Trucks)
Paid International Permits
Minimum 1 Year Owner Operator Experience
Paid Bridge and Toll Passes
Clean Abstract
Capped Fuel Secure Lot for Truck Parking Paid Insurance Local Handheld Units ELD Units Provided for Linehaul Units Weekly Pay Settlement – Direct Payment
FAST Card Excellent Communication Skills (Written & Verbal) LCV license in Calgary and Manitoba (and other locations where required by Operational Needs)
Contractor Incentive Program
TO APPLY, PLEASE CALL 905-625-6376 Or send the following documents to Contractor Relations at
contractorrelations@fedex.com Letter of Intent Drivers Abstract CVOR (if applicable to province) 18 • Copy OVER of THE ROADLicense & FAST card Driver’s
JULY 2019
JULY 2019
JOBS FOR TRUCKERS • 19
At TransPro we treat each of our drivers like family. Our team of Dispatchers, Safety and Payroll are driver-focused and happy to help get the miles you want and the hometime you need. You do the driving, we take care of the rest.
New Volvo tractors No forced dispatch
Safety Bonus Fuel Cap $0.47
Paved, secure yard On-site garage
Protect your cargo from strap damage Reduce insurance claims for damaged goods Improve your service and company image Become a leader in cargo control and management Reduce the wear on straps Show you really care about your freight Email: sales@veeboards.ca 20 • OVER THE ROAD
JULY 2019
Kelsey Trail Trucking has an Immediate Need for
FULL TIME + LONG HAUL COMPANY DRIVERS
NEW TRUCKS ARRIVING MONTHLY IN 2019
NO U.S.A.
WE OFFER | | | | | | | | |
SASKATOON, SK INNISFIL, ON
Well established company with excellent opportunities Paid picks/drops/tarping Competitive Pay Structure Direct Deposit Excellent Bonus Program Excellent miles Company Health & Dental Benefit Program Clothing allowance Cell Phone allowance
WE REQUIRE | | | |
Clean Driving Record Positive Attitude Professional Appearance Teams Welcome
BEST INCENTIVE BONUS IN THE INDUSTRY
P
1-888-564-8161
F
705-436-9706
E recruiting@kelseytrail.com JULY 2019
www.kelseytrail.com JOBS FOR TRUCKERS
• 21
SGT2000 Inc.
Company Drivers – Sign on Bonus – Guaranteed Miles – New Trucks with XM, Fridge, APU and Inverter – Automatic and Manual transmission available – No Slip Seat – Long or Short Haul – Weekends Off if desired – Employee Not Contract Driver – Terminals in ON,QC,AB,NB,BC,TX New Hires are entered in a draw for Caribbean Vacation ALSO SEEKING
Call SGT today
Ontario Based
E jobs@sgt.ca
E sgokce@sgt.ca
P 1.888.748.4213
P 1.800.267.2000 x4239
Owner-Operators
Text to inquire 647.551.6665
Neha Bhatia E NBhatia@sgt.ca
www.sgt.ca
ON SIGN US N BO NEW ENT IPM U EQ
NOW HIRING
AZ DRIVERS & OWNER OPERATORS
1-800-265-8789
www.travelers.ca
Wallaceburg* Brampton* Prescott * Belleville * Hamilton * Midland * Carignan 22 • OVER THE ROAD
Work Available USA Corridor Home Daily –Days or Nights Pet/Passenger Program A CANADIAN CARRIER SINCE 1985 JULY 2019
Networking. Support. Empowerment. JULY 2019
JOBS FOR TRUCKERS • 23
SPEAKING FROM EXPERIENCE Ray J. Haight
Tackling Driver Turnover – Part Six – The Professional Level (or Self-actualization) As I’m sure everyone is aware, the driver retention process cannot be successful by jumping around the different parts or steps. Each section is designed to build on the last. So, we have done the groundwork, the platform, the safety focus, the communication level, the recognition level and now we’re going to talk about self-actualization or, as I also call it, the professional level.
Then we have the lost and forlorn. These folks are in the industry as drivers for only as long as it takes them to recognize their true calling in life. They are just biding their time. Fact is, they usually bide their time in the industry for their whole life; motivation is not their strong suit.
When I ask for a show of hands during my regular speaking engagements of those in the audience who would prefer to hire good, sold professional drivers, all hands shoot up in the air, as you can imagine. Then when I ask for a show of hands for those companies who foster that preference with support of any kind, I usually get blank stares.
Finally, we have what we want and need - the real professional driver. These folks try to be the best they can be at all times. They take pride in their work ethic, the industry and they ride for the brand. These folks would be good at whatever they decided to focus on as a profession; it’s just how they are made. My intuition tells me that this group represents the largest pool of our drivers. They don’t all know that they are this type though and it’s up to us to help get them there.
I have two different paradigms to offer for this section as I profess that there are three different, distinct types of drivers in our industry and they break out like this. First, there are the truck stop cowboys. If they are Owner Operators, they could have hundreds of chicken lights on their truck and chrome on anything that is possibly available to chrome. If they are Drivers, then they would only work for companies with this type of equipment. These folks are often more enamored with the aura of being a big rigger than they are with being a professional.
So back to my question to my audience; what do you do to foster and help professional drivers reach their maximum potential? As companies, we support all kinds of professionals in our businesses. We have CPA’s and help them by paying their affiliation fees and by paying for them to keep current on tax laws and accounting practices. We may have folks with NATMI designations for certified safety managers and shop managers and so on and these certifications need to be renewed each year. We have diesel technicians that need to be current on new equipment for the
24 • OVER THE ROAD
JULY 2019
wanted to interview for a job inside the walls, they were encouraged to do so. If they lacked the minimum criteria, we urged them to take online training courses to qualify for the next position that opened.
fleet. My question is: what do we do to help our drivers reach their maximum potential? Some time ago our fleet had to bring all our company drivers in on the weekend and train them on proper progressive shifting techniques. We also decided we would put them through an advanced defensive driving session. I recall expecting to hear negative comments along the line: of how dare you pretend to be able to tell us how to drive a truck? What we got instead was an appreciation for the training that was offered. At that point, a light came on. What were we thinking? These folks want to be as good as they can be at their chosen career and when you stand back and think about it, it makes perfect sense.
Some took advantage of the offering but many of our Drivers were not interested in coming into our office and that’s fine, but by our offering to help them if that was their aspiration, we were showing them respect. We were showing them that they had value to our company that we recognized. Once you’re done with this level of the driver retention project plan, you should be well on your way to getting a handle on your numbers. If done correctly, your company’s turnover should shrink by 33 – 50%. What we’re going to talk about in the final section of this series is what I call the circle of success; how are you going to continue to make gains in your numbers and how will you maintain them?
We immediately went about researching educational material that we could offer them: advanced defensive driving, customer service and conversational sales. We shared information from our industry associations on notices of proposed rulemaking. We shared our company’s involvement on associations and what our stance was on pressing issues of the day. We made the information and much of the training available in our classroom so that when they were waiting for dispatch or a truck repair, they could fill in the time taking training and within a short period, we had a significant number of our Drivers and Owner Operators registered and participating in the program.
Take good care. Ray J. Haight Ray Haight TCA Retention Coach ray@tcaingauge.com www.tcaingauge.com
We also decided that we would offer any available jobs that might come open in our office to our driving force. Before we did this, we had to nail down the role descriptions and educational levels required for each position and the necessary training levels. If a Driver
JULY 2019
JOBS FOR TRUCKERS • 25
NEW SIGN ON BONUS FOR COMPANY DRIVERS AND OWNER OPERATORS
New Increased Base Rates for Single and Team O/Os
NEW COMPANY DRIVER BASE RATES Singles $0.55/Mile Teams $0.62/Mile Call Today for Details!
TOTAL LOGISTICS TRUCKING INC.
OWNER OPERATORS!
New Dedicated Single O/O Lanes Now Available from Toronto to Mississippi or Georgia Do You Want to GROW your Business? LOOK NO FURTHER…. Owner Operator Teams Needed for Western Canada and U.S.
Owner Operator Singles Needed for U.S.
Company Driver Teams Needed for Western Canada and U.S.
Your commitment + Our Great Pay Package = Success! Call our Recruitment Professionals today and let’s get started!
Bill Scott Sebastien Larivée 1-844-400-8521 1-888-827-8521 E bscott@totallogistics.com
Dri Refe ver Bonurral s
Committed to Mutual Success | Through Customer Service Excellence | Together we can move your business forward
26 • OVER THE ROAD
JULY 2019
JULY 2019
JOBS FOR TRUCKERS • 27
SAFETY DAWG Chris Harris
Preparing for an Insurance Audit Thanks to your insurance provider, your safety department is one of the most critical areas of your company. It doesn’t matter if your ‘safety department’ is the owner of a small trucking company who also wears 12 other hats or a full-fledged, large company, twelve person safety department. Your insurance company demands that you have a strong safety department. Why? Insurance is in hard times in a hard market. That means that rates are going up and, it is challenging to get or retain your insurance. Insurance will be expensive if available and perhaps it will not be available at all. What! No Insurance? What do you mean? Not possible! A hard market means that the insurance companies are not making a profit (I know, it’s hard to believe that with what they charge but it is true) and they are trying to clean up their accounts or ‘book of business’. This hard insurance market means that an insurance audit is going to have a significant effect on your renewal and your rates. So if your company has a bad or perhaps a horrendous ‘loss ratio’ (meaning too many expensive claims), a high crash frequency rate or a bad safety rating, you need to be
28 • OVER THE ROAD
prepared for the “Insurance Audit.” I know many of the insurance companies prefer to call the meeting a ‘review’ but I prefer to call it what it is; an audit. The audit can affect your company’s insurance premium easily by twenty percent. If you pass the examination but don’t do well, the insurance company could increase rates up by 10% or, if your audit knocks it out of the park they could easily knock off 10%. That is a twenty percent swing. 10% up or 10% down. You know how much you pay for trucking insurance so I’m sure you agree this is a substantial amount of money. What can you do to prepare for this company defining day? One way is to perform a pre-audit. You can do this yourself and/or bring in an outsider. Many companies use an outsider; a person from outside your company to give a complete review. After all, if you perform your own audit and you are not aware of everything the insurance provider is going to review and each detail of the review, you may miss critical information. What will the insurance auditor be looking for? There are many items so I will just discuss the major ones and this list is not in any order as they are all critical;
JULY 2019
• Driver Hiring and Process - what are the standards for drivers and what training is provided during new-hire orientation
The key to a successful insurance meeting is to be ready and have all regularly reviewed items in place and available.
• Driver Files - complete with application, references and road evaluation
Lastly, if you have had previous audits from the same company, then be ready to show how you have taken any previous suggestions seriously and what you have done to address the recommendation. This may be the last point but it is hugely important. Your prior actions demonstrate your commitment to safety if you have acted on the recommendation(s) and if you haven’t done anything, you’re action also speaks loudly.
• Hours of Service management and reviews •
Maintenance Statement and interval
• Maintenance Files, full/total and meeting the maintenance interval • Training •
Collision files
There is so much that they can review such as how are you investigating each collision, what steps did you take after a crash and what steps are you taking to ensure that a similar collision will not happen again or is less likely to happen again?
Be safe out there!
Chris Harris Top Dawg, Safety Dawg Inc. 905-973-7056 chris@safetydawg.com @safety_dawg (twitter)
You need to be prepared, be trustworthy and know that you are going to hit this review/ audit out of the park. It is so important. The return on investment will be gigantic, enormous and humongous. Yup, it is that important. How should you prepare? Be ready for the safety insurance person. Have as many of the documents, policies and files available as you possibly can and all within reach. You know what is going to be looked at so get it ready. Show the insurance reviewer that you care about the insurance relationship, that you understand how important safety is and demonstrate that you are taking actions.
JULY 2019
JOBS FOR TRUCKERS • 29
TRUCKING COMPANIES Online Recruiting Videos are the newest way to tell your story to Owner Operators & Drivers Do you want to boost your social media presence while attracting more Drivers to apply? Over the Road Magazine is pleased to partner with Carson Haight of H8Media to offer video production services to the trucking industry. With the continued growth of online and mobile communications, trucking companies are now using online videos to help recruit Drivers and Owner Operators. A recruiting video will engage prospective Drivers, help encourage click through rates to your website and ultimately increase the number of applicants you receive.
FOR MORE INFORMATION LUKE ZENTIL
Luke@otrgroup.ca
CARSON HAIGHT
carsonhaight@gmail.com 30 • OVER THE ROAD
JULY 2019
Class 1 – AZ Company Drivers Required Both Teams and Singles to run Canada/USA Special Need for 2 Day Cab Drivers in Brampton, ON
NEW PAY PACKAGE .50 .58 Singles up to
/mile
Teams up to
/mile
> Including a group health & benefits plan and a company pension plan > Paid weekly with direct deposits > Paid picks & drops, paid loading & unloading > Steady miles year round > We provide regular home time from our terminals in Winnipeg, Brampton and New Brunswick
Special Need for Canada/US Owner Operators with New and Improved Pay Package
WE REQUIRE 2 years verifiable experience Clean abstract / Criminal search
Please contact our Recruiting Department for more details Brian Sparkes | b.sparkes@ayrmotor.com Amanda Durling | amanda.durling@ayrmotor.com Kristen Murchison | kristen.murchison@ayrmotor.com
Woodstock, New Brunswick T 1-800-668-0099 / 1-506-325-2205 F 1-877-325-2952 Brampton, Ontario T 1-800-668-0099 F 1-877-325-2952 Winnipeg, Manitoba T 1-800-668-0099 F 1-877-325-2952
www.ayrmotor.com
JULY 2019
Randy started his trucking career in 1989. He came to AYR Motor April 19, 2010 and is a member of our Million Mile Safe Driving Club. “I like driving at AYR because of the steady miles every week, good pay, good home time, good equipment and the maintenance is second to none. All the people in dispatch, shop and safety departments are excellent people to work with. Weekly pay along with health/ life plan, and company pension plan are all very attractive to the drivers. I would recommend AYR Motor to any one that was interested in working hard and making a good living in the trucking industry.” Randy Rowsell, Truck #842
JOBS FOR TRUCKERS • 31
Rick Geller ClaimsPro
Beware the Technology Trap Are you handing off your driving to a collection of electronic sub-systems? You should know that this doesn’t eliminate, or even reduce, the frequency or severity of crashes. Despite having up to 16 computer sub-systems currently “driving” your vehicle, commercial motor vehicle crash rates have been steadily increasing since 2013. As well, insurers will attest to the increased costs associated with those crashes. Recent studies are fueling a growing consensus that the more technology we have in our vehicles, the worse we drive. For commercial drivers, this means that we not only have to ensure that these technologies don’t negatively impact our driving skills but we must also keep ourselves safe from potential, degraded driving skills of other road users. Fundamentally, the new technologies fuel a heightened sense of safety, creating a tendency to believe it is no longer necessary to pay close attention to the road. Drivers of vehicles equipped with blind spot detection systems overwhelmingly acknowledge that they now change lanes without ever checking traffic on their own. Drivers of vehicles equipped with backup cameras and/or rear cross-traffic alerts acknowledge that they no longer turn around to watch where they are going and, in many cases, no longer use their sideview mirrors.
32 • OVER THE ROAD
Richard D. Geller
Director, Safety & Risk Management Services Increasingly, drivers are using safety systems 200-1479 Buffalo Place as a primary source of inputWinnipeg, rather thanMB, R3T 1L7 as a backup. Most safety systems are still T : 204-985-1777 F: 204-985-1786 relatively new, having only recently achieved a richard.geller@scm.ca mainstream presence. This means that people
do not understand how to use them properly, what they are designed to do and what their limitations are.
Further complicating the issue is manufacturer secrecy surrounding their technologies meaning that they may work differently from systems designed by other OEM’s. To keep yourself safe, make sure that you understand how the different technologies work, what they are designed for and what their limitations are. Additionally, consider striving to maintain space around your vehicle and be vigilant for other drivers that over-rely on their so-called safety systems. Keep yourself safe by not falling into the technology trap. Rick Geller, CRM Director of Safety and Risk Management Services ClaimsPro Telephone: 204-985-1777 Email: Richard.Geller@scm.ca
JULY 2019
NOW HIRING CROSS-BORDER
Company Drivers
$2500 SIGN-ON BONUS
Competitive rates High miles Assigned truck No forced dispatch On-site garage Isaac Systems Truck Share available RECRUITING@MILLCREEK.ON.CA
www.millcreek.on.ca/truck-driving-careers-jobs
1.800.265.7868 x3685
• • • • • • •
JULY 2019
Great Pay Package All Miles Paid Weekly Permits/Tolls/Heavy Tax Paid General Insurance Paid Fuel Cards & Border Cards Pick Up & Delivery $50 Flexible Fuel Surcharge
JOBS FOR TRUCKERS • 33
DRIVER TURNOVER IS A PROBLEM THE GOOD NEWS IS THAT YOU CAN DO SOMETHING ABOUT IT Learn how to determine WHY your drivers are leaving. Learn how to FIX these reasons.
ENAGAGE your staff to follow the tried and tested DRIVER RETENTION PLAN.
Regular CONSULTATIONS to keep you on track.
FOR A FREE CONSULTATION rhaight10@gmail.com 34 Reach • OVERout THEto ROAD
and let’s discuss your options. JULY 2019
Owner Operators / Company Drivers / Teams wanted to run Ontario to Laredo, TX > Dry Van Freight
> Quality Home Time
> Paid Weekly Direct Deposit
> 100% No Touch Freight
> Competitive Rates Per Mile
> Up To $4000 Driver Referral Bonus, No Limit on Drivers you Refer
> Performance Bonus
> Average 3K Miles/Week For Solo And 6K Miles/Week For Teams
> Company Fuel Discounts > Paid Plates, Insurance, Fuel Tax, Scales, Tolls, Faxes
1018 Parkinson Rd, Woodstock, Ontario
recruiting@keypointcarriers.com
Contact Us Today
keypointcarriers.com
1-866-569-7964
OUR FAMILY WELCOMES YOU LIGHT SPEED HAS YOU COVERED OWNER-OPERATORS COMPANY DRIVERS
Dedicated Runs Reefer experience required Minimum 2 years experience
1 year experience is required Must be eligible to cross border | | | | | | |
| Base rate $1.15/mile combined with FCA fuel surcharge program and bonuses | $0.07/mile U.S. Premium | $0.07/mile U.S. Midwest Premium | $0.10/mile Team Premium | $0.05/mile Safety Bonus | PAID Plates | Insurance | Tolls | HVUT | FCA Fuel Surcharge Program
U.S. Singles $0.66/mile Desirable lanes to the U.S. Midwest & Texas U.S. Teams $0.66/mile Canadian Teams $0.62/mile Comprehensive Company Benefits Dedicated Truck Flexible Work Schedule
CONTACT US JULY 2019
STEVE HUNT O 905-696-0700 X7224 C 905-229-9011 E SHUNT@LSLINC.COM 6015 KESTREL ROAD, MISSISSAUGA, ONTARIO L5T 1S8
WWW.LSLINC.COM
JOBS FOR TRUCKERS • 35
Index Anvil Ring . . . . . . . . . . . . . . . . . . . . 10
Kelsey Trail . . . . . . . . . . . . . . . . . . . 21
Summit Food Service . . . . . . . . . . 15
AYR Motor Express . . . . . . . . . . . . . 31
Keypoint Carriers . . . . . . . . . . . . . . 35
Total Logistics . . . . . . . . . . . . . . . . . 26
Brian Kurtz Trucking . . . . . . . . . . . 38
Light Speed Logistics . . . . . . . . . . 35
Trailwood . . . . . . . . . . . . . . . . . . . . 39
Carmen Transportation Group . . . 15
LMT Transportation Service . . . . . . 37
TRANSAM Carriers . . . . . . . . . . . . . . 2
Chris Harris - Safety Dawg Inc. 28,29
Mill Creek . . . . . . . . . . . . . . . . . . . . 33
Trans-frt McNamara . . . . . . . . . . . . . 7
CNTL . . . . . . . . . . . . . . . . . . . . . . . . 40
OTR Digital . . . . . . . . . . . . . . . . . . . 36
Transpro Freight Systems . . . . . . . 20
Drive Star . . . . . . . . . . . . . . . . . . . . 14
Ray Haight Consulting . . . . . . . . . 34
TransX Group of Companies . . . . . 9
FedEx Freight . . . . . . . . . . . . . . . . . 18
Rick Geller Article . . . . . . . . . . . . . 32
Travelers . . . . . . . . . . . . . . . . . . . . . 22
Genesis Express . . . . . . . . . . . . . . . 33
Robert Scheper Article . . . . . . 16,17
Truckdriver.com . . . . . . . . . . . . . . 27
H8 Media . . . . . . . . . . . . . . . . . . . . 30
Rosedale Group . . . . . . . . . . . . . . . . 8
Trucker Buddy . . . . . . . . . . . . . . . . 19
Highlight Motor Freight . . . . . . . . . 5
SGT . . . . . . . . . . . . . . . . . . . . . . . . . 22
VeeBoards . . . . . . . . . . . . . . 6, 20, 39
Infinit-i . . . . . . . . . . . . . . . . . . . . . . 11
Skelton Truck Lines . . . . . . . . . . . . . 3
Women in Trucking Article . . . 12,13
ITS . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Speaking from Experience . . . 24,25
K-DAC Expedite . . . . . . . . . . . . . . . . 4
Stage Door Transportation . . . . . . . 6
Women’s Trucking Federation of Canada . . . . . . . . . . . . . . . . . . . . 23
Get the next issue in your inbox! www.overtheroad.ca/subscribe 36 • OVER THE ROAD
JULY 2019
LMT Transportation Service is looking for a few good drivers to join our work-family!
Integrity and Values are what drive us Company driver sign on bonus Company paid benefits and RSP contributions
0.52/mile with 0.02-0.05/mile quarterly bonus program with other duties paid hourly
Dispatch and compliance available 24/7 No east coast! (Seriously!)
Come see what a great work atmosphere can do for you! info@lmtransportation.ca | 1.888.275.5335 ext 225 JULY 2019
lmtransportation.ca
JOBS FOR TRUCKERS • 37
Our Average Highway Driver Earns
$87,530 SEEKING: COMPANY SINGLE and TEAM DRIVERS
New Drivers Receive a Sign On Bonus of:
$2,000 HIRING: AZ DRIVERS with: FAST/TWIC card (or the ability to obtain)
& Clean Driving Abstract
You’ll Appreciate Great Driver Benefits: All Picks and Drops Paid • Safety Bonus Program • Paid Orientation Weekly Pay • Paid Benefits/Group RSP • Late Model, Dedicated Equipment and Much More
Call: 1.800.265.2835 or email: safety@kurtztrucking.com
Join us on 38 • OVER THE ROAD
JULY 2019
www.kurtztrucking.com
HIRING
OWNER OPERATORS AND COMPANY DRIVERS NEW DRIVERS WELCOME!
· Competitive Rates · Benefit Package · Safety Bonus paid quarterly · Same Rate Loaded & Empty · Company Fuel & Bridge Cards · Steady Miles · Fuel Surcharge Program
· No Charge Satellite · Customs Transponder Paid · Weigh Scales Paid · Weekly Settlement with Direct Deposit · Heavy Vehicle Tax Paid
WE REQUIRE
WE OFFER
NEW RATES AS OF NOVEMBER 5TH! · Drivers Abstract · CVOR Abstract · Criminal Search · FAST Card · 2 years AZ experience · Professional Attitude
Call, fax or e-mail Norma to book an appointment at either of our locations 4925 C.W. Leach Road, Alliston, ON 3378 Putnam Road, Putnam, ON Toll-Free 1-800-265-1680 x233 Fax 705-435-4129 E-mail norma@trailwood.ca
MISSISSAUGA | WINDSOR | PUTNAM | ALLISTON
Protect your cargo from strap damage Reduce insurance claims for damaged goods Improve your service and company image Become a leader in cargo control and management Reduce the wear on straps Show you really care about your freight Email: sales@veeboards.ca JULY 2019
JOBS FOR TRUCKERS • 39
CNTL HAS OPENINGS FOR TRUCK OWNER OPERATORS IN
Montreal, Quebec City, Edmonton
If you are an Experienced, Safe, Owner Operator, now is the time to look at CNTL!
CNTL is CN’s Trucking Subsidiary, the continuing growth of Intermodal freight means we always have the moves available that meet or exceed your revenue objectives.
Ask about our Safety Bonus, and Safety Awards!
Keep more of your earnings with your fuel price capped at 35 cents per litre. Take advantage of our Tire, Bunk and Engine Heater programs, and Group Truck Insurance.
If you would like to talk about joining our team please contact us Phone 1-866-239-9889 Email cntljobs@cn.ca Fax 1-866-803-2702 40 • OVER THE ROAD
CNTL.ca
JULY 2019