Over The Road June 2019 by Over The Road Magazine

FOR

TRUCKERS

JOBS

OF SER V RS

A PROUD CANADIAN COMPANY

OVER THE ROAD E S T. 1 9 9 3

Keep this magazine in your truck...you never know when youâ&#x20AC;&#x2122;ll need it!

www.overtheroad.ca

/OverTheRoadMagazine

/OverTheRoadMag

talents

Looking for specialists

COMPANY DRIVERS A-Z

OWNER OPERATORS A-Z, D-Z

MECHANICS

• WEEKLY PAY BY DIRECT DEPOSIT • COMPETITIVE PAY PACKAGES • REFERRAL AND SIGN-ON BONUSES • SHORT AND LONG HAUL RUNS • NEW MACK & VOLVO TRUCKS • SHARE TRUCK OPTION • DEDICATED RUNS • CONSISTENT WORK YEAR ROUND • NO DELIVERIES IN GTA • NO SLIP SEATING • RIDER POLICY

People say...

Nathalie Sénécal Vickery

PLEASE, CONTACT James Taylor: 416-907-8101 x5 Toll-Free: 877-907-8101

I have been a truck-driver for close to 20 years. Worked with many diﬀerent companies. Almost 2 years ago contacted Transam. This was for sure the best choice we did make. Am so-happy we didn’t go with the other option. At Transam we are real people and they have an open door policy (real open). I would never drive for any other company. Wages are top of the line but most important is the respect you get. Love the owners and all the staﬀs.

Address: 205 Doney Crescent, Concord, ON L4K 1P6 Email: hr@transamcarriers.com www.transamcarriers.com @TransamCarriers 2 • OVER THE ROAD @Transam_Carriers

H E R E F O R T H E L O NJUNE G H A U2019 L

A PROUD CANADIAN COMPANY

LOOKING FOR 3 Tridam Step Deck O/O 2 O/O’s to run Super B’s O/O’s to be domiciled anywhere in Canada Home weekly Paid by the mile

3 O/O’s to run USA Must be western Canada domiciled Home weekly Percentage Pay

1-877-464-3429 Office Hours: 7:30 am to 3:30 pm Mountain Time

e. lonny@anvilring.ca

@anvil_ring www.anvilring.ca

KICK YOUR DRIVING CAREER INTO HIGH GEAR QUALITY PEOPLE THAT CARE. THAT’S A CARMEN DRIVER. • Top Rates & Paid Dwell Time • Health, Dental & Life Insurance Plans • Pension Plan • Friendly Atmosphere • Ongoing Training & Support • In-House Repair Facility • Employee Parking • Secured Yard • Pre-Pass Transponders • In-House Truck/Trailer Wash

CONTACT RECRUITING AT 1-866-857-5166 EXT. 256

JUNE 2019

JOBS FOR TRUCKERS • 3

BUSINESS OFFICE 18 Parkglen Drive, Ottawa, Ontario K2G 3G9 1.800.416.8712 â&#x20AC;˘ 613.224.9947 Fax: 613.224.8825 Email: otr@otrgroup.ca

TORONTO OFFICE 416.763.5966 MONTREAL OFFICE 438.289.1186

1189694 Ontario Ltd. C.O.B. as Over The Road

www.overtheroad.ca Publisher Peter Charboneau

Account Executive Earle Madden

General Manager Ed Novoa ed@otrgroup.ca

Graphic Design & Advertising LKDesign

Director of Operations & Editor-in-Chief Cathryn Charboneau

Controller Estela Navarrete

peter@otrgroup.ca

earle@otrgroup.ca

lennykuiper@gmail.com

cathryn@otrgroup.ca

estela@otrgroup.ca

Account Executive Luke Zentil

All advertisements, and/or editorials are accepted and published by Over the Road on the representation that the advertiser, its advertising company, and/ or the supplier of the editorials are authorized to publish the entire contents and subject matter thereof. The advertiser, its advertising company, and/or the supplier of the editorials will defend, indemnify and hold Over the Road harmless from and against any loss, expense or other liability resulting from any claims or suits for libel, violation of privacy, plagiarism, copyright or trademark infringement and any other claims or suits that may rise out of publication of such advertisement and/ or editorials. Press releases are expressly covered within the definition of editorials.

Office Manager

Mary Charboneau mary@otrgroup.ca

luke@otrgroup.ca

@OverTheRoadMagazine

@OverTheRoadMag

Looking for Owner Operators & Company Drivers SINGLES AND TEAMS

1.800.265.7875 Janet Schmitz 519.740.6500 x224 C. 519.209.3230 jschmitz@transfrt.com

Denise Elliott 519.740.6500 x244 delliott@transfrt.com 1126 Industrial Rd. AYR, ON

Or you can apply online at

www.transfrt.com 4 â&#x20AC;˘ OVER THE ROAD

JUNE 2019

WE ARE LOOKING FOR AZ SINGLE & TEAM HIGHWAY DRIVERS TO RUN CANADA AND USA Earn up to $0.85 per mile* Paid for ALL pick ups, drops, wait times & layovers and safety bonus 100% paid premium health benefits Direct deposit pay to employees bank account

WANT TO BECOME AN OWNER OPERATOR? No problem! Our company will help you to buy your own truck with no startup cost and guaranteed employment within 7 business days.

OUR TOP DRIVERS ARE EARNING OVER $10,000/MONTH

OWNER OPERATORS

ENJOY YOUR JOB EVEN MORE! East Coast, Mid-West and West Coast USA - your choice where you want to drive Choose your own schedule - ability to work full time or part time Fully loaded new Volvo or Kenworth trucks with I-shift Ability to work terminal to terminal - no pick ups or drops Option to be home every two days and weekends 24/7 dispatch, fleet safety and customs clearance support All trucks are equipped with digital scanners to send documentation Premium all season uniform including leather jacket Trucks are permanently assigned to our drivers Terminal lounges are equipped with sitting areas, cafeteria, shower and Wifi Secure parking, in-house repair shop, quick lube truck and trailer wash

TORONTO-LOS ANGELES DAILY RUNS AVAILABLE

FEMALE DRIVERS WELCOME

TORONTO-MONTREAL DAILY RUNS AVAILABLE

Earn top $$$$$ Create your own working schedule Save big $$$$$ with our lowest price for fuel, truck parts & maintenance IRP license plates free (some conditions apply) Paid truck insurance and paid parking

ATTENTION NEW DRIVERS! Just received your A-Z license and have no experience? Our company will provide you with training & guaranteed employment. You will also be paid during your training.

WE ARE LOOKING FOR AZ PROFESSIONAL CITY DRIVERS

WE ARE A PET-FRIENDLY COMPANY

WE HAVE NEW VOLVO VNL 760/860 AND KENWORTH TRUCKS 2020 MODEL ARRIVING SOON. DON’T WAIT! BE ONE OF THE FIRST TO GET ONE OF THE MOST MODERN & LUXURY TRUCKS ON THE ROAD!

CALL US TODAY AND JOIN OUR HIGHLIGHT FAMILY WITH OVER 500 HAPPY EMPLOYEES! * Some conditions may apply

APPLY NOW! EMAIL US AT CAREERS@HIGHLIGHTMOTOR.COM OR CALL OUR TEAM! DYLAN VLADIMIR SERGE KIRK Tel: 905-761-1400 x 4465 Tel: 905-761-1400 x 4522 Tel: 905-761-1400 x 4432 Tel: 905-761-1400 x 4444 Cell: 647-881-8196 Cell: 647-881-8203 Cell: 416-990-9099 Cell: 416-881-1188

JUNE 2019

391 CREDITSTONE ROAD, CONCORD, ON L4K 1N8

JOBS FOR TRUCKERS • 5

A M I S S I S S AU G A- B A S E D C A R R I E R

OPPORTUNITY FOR OWNER OPERATORS & COMPANY DRIVERS Immediate need for Toronto & Montreal based Owner Operators to Run U.S. & Canada W E O F F E R A N A B O V E AV E R A G E PAY PA C K A G E I N C L U D I N G

$1.50 per mile Plus Fuel Surcharge | Paid Insurance Company Fuel Cards Available | Paid Plates | Paid Permits | Tolls & More WE REQUIRE

Dedicated Operators able to Maintain Schedules U.S. Border Experience Clean Abstracts & Criminal Search Late Model Tandem Air Ride Tractor Must have the Ability to Obtain a FAST Card within 3 Months C O N TA C T R E C R U I T I N G AT

1-800-387-7717 O R recruit@atlantis-airlink.com

6 â&#x20AC;¢ OVER THE ROAD

JUNE 2019

HERE WE GROW AGAIN! W E

R E Q U I R E

WE REQUIRE

Equipment 10 years or newer Minimum 2 years OTR experience with 6 months of flat deck experience Driver’s abstract/CVOR

GREAT BENEFITS

Operators for our Regional Business out of Ontario and Quebec with their Own or Company Provided Trailers

Company fuel cards No hold backs Benefit Package available Paid on Percentage of Revenue

Tenold Transportation Ltd. is a member of the

JUNE 2019 Mullen Group of companies

For more information

www.tenold.com EASTERN CANADA Larry Stewart – 1.800.371.0094 100% Owner Operator Company

JOBS FOR TRUCKERS • 7

Tired of waiting around for a load? Border delays slowing you down? GO SMOOTH offers dedicated loads without ever crossing the border! Work days or nights – home after every shift! Join a growing team that focuses on a Driver’s lifestyle and family time COMPETITIVE PAY

MULTI YARD

NEW EQUIPMENT

LINEHAUL AND DSD

Email recruiting@gosmoothtrans.com or call 905-302-2866

Protect your cargo from strap damage Reduce insurance claims for damaged goods Improve your service and company image Become a leader in cargo control and management Reduce the wear on straps Show you really care about your freight Email: sales@veeboards.ca 8 • OVER THE ROAD

JUNE 2019

THE ONLY NATIONAL TRUCK SHOW EAST OF MONTREAL This is THE event to see the latest in commercial truck & transportation equipment… with a special emphasis on vocational and work trucks for 2019. Innovative power solutions, cargo management systems, vocational equipment and more!

PRE-REGISTER TO SAVE 50% & FAST-TRACK YOUR ENTRANCE Register online by May 29, 2019 for just $5.00

JUNE 2019

SHOW HOURS Friday, June 7 9 am – 5 pm Saturday, June 8 10 am – 4 pm

JOBS FOR TRUCKERS • 9

Than a Job! We Provide Our Drivers with the Best Support Available in the Industry.

Joe Teixeira Professional Trainer and Recipient of the

2019 INSTRUCTOR OF THE YEAR AWARD

Sponsored by

TTSAO*/PayBright

WE DRIVE CAREERS www.rosedalegroup.com 1.855.721.3962 I fax: 1.844.314.5953

* Truck Training Schools

10Association â&#x20AC;¢ OVERofTHE ROAD Ontario

JUNE 2019

JOIN

TODAY

CLASS 1/AZ, CLASS 3/DZ NEEDED

el hot n i rt ep Sle omfo c gs E-lo o N

All

Call or Email Dan

loa ds exp pa enses id

1-855-781-3787 recruiting@drivestardelivers.com JOBS FOR TRUCKERS â&#x20AC;¢ 11

JUNE 2019

Rick Geller ClaimsPro

Speeding – The Real Danger Even though most drivers seem to be aware of both the illegality of speeding and the dangers it presents, more than half of drivers surveyed admit to “technical” speeding. I call it technical because they acknowledge going over the posted limit, but only view this practice as dangerous when it is someone else doing it! Interestingly, the same survey showed that almost 70% of drivers believe that vehicle safety improvements make being involved in a collision less likely. This led to another eye-opener; many of those drivers surveyed acknowledged engaging in riskier behavior (such as speeding in bad weather or on poor roads) because they believe their vehicle was safer. While it is true that higher speeds increase the amount of kinetic energy which in turn increases the risk of severe injury, the real danger associated with speed is that the driver will miss important driving information which leads to poor driving decisions which leads to more crashes, injuries and fatalities. As a species, we are programmed to process information at a walking speed. Even running presents a challenge to our ability to detect relevant information, process it, decide what to do and then implement that decision. Running through a cluttered or forested area illustrates quite clearly how our ability to recognize hazards and make good decisions is adversely affected by speed.

12 • OVER THE ROAD

Richard D. Geller

Director, Safety & Risk Management Services In a driving situation, when 200-1479 the volumeBuffalo and Place velocity of information becomes greaterMB, than Winnipeg, R3T 1L7 T : 204-985-1777 our ability to process it, we end up “looking but not seeing”. Some drivers tryF:to204-985-1786 compensate for richard.geller@scm.ca

this by focusing their attention directly ahead of them. This results in less time looking in peripheral areas, less time spent monitoring instruments/gauges as well as less time scanning for traffic lights or other approaching motorists. Safe driving requires drivers to take in and process as much relevant driving information as possible. Only then are we able to make good driving decisions that keep us and other motorists safe. And that, friends, is the real danger associated with speeding!

Rick Geller, CRM Director of Safety and Risk Management Services ClaimsPro Telephone: 204-985-1777 Email: Richard.Geller@scm.ca

JUNE 2019

You Have OPTIONS WE ARE HIRING COMPANY DRIVERS & OWNER OPERATORS

Long and Short-Haul Highway Drivers for Canada and US Work

NEW RATES FOR SINGLE HIGHWAY DRIVERS! New Rates! VANS - $0.50+ | FLAT BEDS - $0.53+ TO APPLY OR TO SPEAK TO US, PLEASE CONTACT

Janet Huber | Safety & Compliance Mgr. P 1-519-620-3998 | E jhuber@diverscosupply.com 495 CONESTOGA BLVD., CAMBRIDGE, ON, N1R 7P4

clienttransport.com | diversco.ca

• • • • • • •

JUNE 2019

Great Pay Package All Miles Paid Weekly Permits/Tolls/Heavy Tax Paid General Insurance Paid Fuel Cards & Border Cards Pick Up & Delivery $50 Flexible Fuel Surcharge

JOBS FOR TRUCKERS • 13

NEW SIGN ON BONUS FOR COMPANY DRIVERS AND OWNER OPERATORS

New Increased Base Rates for Single and Team O/Os

NEW COMPANY DRIVER BASE RATES Singles $0.55/Mile Teams $0.62/Mile Call Today for Details!

TOTAL LOGISTICS TRUCKING INC.

OWNER OPERATORS!

New Dedicated Single O/O Lanes Now Available from Toronto to Mississippi or Georgia Do You Want to GROW your Business? LOOK NO FURTHER…. Owner Operator Teams Needed for Western Canada and U.S.

Owner Operator Singles Needed for U.S.

Company Driver Teams Needed for Western Canada and U.S.

Your commitment + Our Great Pay Package = Success! Call our Recruitment Professionals today and let’s get started!

Bill Scott 1-844-400-8521 E bscott@totallogistics.com

Dri Refe ver Bonurral s

Committed to Mutual Success | Through Customer Service Excellence | Together we can move your business forward

14 • OVER THE ROAD

JUNE 2019

JOBS FOR TRUCKERS â&#x20AC;¢ 15

MAKING YOUR MILES COUNT Robert D. Scheper

Greatness Comes from Reacting In my opinion, there is no greater test of character than rejection and injustice. Our reaction to those events truly reveals our inner greatness or ultimate uselessness. It’s certainly not fair but it is the best method of revealing who we truly are. I remember many years ago I ran my first marathon. I did not train enough but I participated anyway. Around the 20-mile mark I saw two runners leaning against a chain link fence. They were balling their eyes out, both exhausted and totally empty. I could completely relate to what they were feeling. Whatever reason made me begin my marathon had long since laid trampled on the pavement behind me. My pride was gone, my determination and even my positive mental attitude all were a casualty of my multi-hour efforts. Though I had no reason to continue, I did so purely because it was simple… one foot in front of the next. In the end, I finished… but that was my only accomplishment… completion. My reaction to exhaustion was simple - don’t stop doing the simple thing… shuffling along.

16 • OVER THE ROAD

Life and careers, however, are not as simple as running. They sometimes require giant levels of focused effort. When all things seem hopeless, simple running or jogging may not be enough. Facing life’s greatest challenges requires a focus on proper attitudes and perspectives. Then, and only then, can effective reactions be formulated. Attitude comes first; wisdom and understanding second. Aligning our attitudes with grace, mercy, humility, service, sacrifice and compassion (along with all the other good attitudes) will eventually produce the great results. Reactions show the world our greatness (or uselessness). The best attitudes and consequential reactions will always require courage and fortitude. The courage isn’t needed for just a week or a month, it’s almost always a requirement year over year. I have two close friends going through a very sad divorce. Their anger may be justified, and their feeling of rejection is obvious but their reaction to their circumstances is anything but typical. Their

JUNE 2019

focus on their child as well as on their own long-term well-being has given them the vision to react with integrity and valor. It is truly an honor to watch, step by step as they make the right choices at every new situation. Their determination has lasted for nearly a year, but it is clear their greatness is already beginning to shine. It’s not that they don’t have moments of great sorrow and exhaustion… but they haven’t given up on their path to maturity and they don’t seem to be vulnerable to it (at least yet). All-be-it, they do have a close friend and mentor who has gone through it before them (a super advantage I admit) but it still takes an independent will to succeed. They themselves make their choices every day. Nobody can take that away from them.

True greatness requires proof of endurance, consistent positive and shining reactions in dark times. It’s what our children and grandchildren will tell their friends about us. We overcame dark, hard and perilous challenges. About the Author: Robert D. Scheper is a leading Accountant and Consultant to the Lease/ Owner operator industry in Canada. His first book in the Making Your Miles Count series “taxes, taxes, taxes” was released in 2007. His firm exclusively serves Lease/Owner Operators across Canada. His second book “Choosing a Trucking company” is the most indepth analysis of the operator industry available today. He has a Master degree (MBA) in financial management and has been serving the industry since he and his wife came off the road in 1993. His dedication, commitment and strong opinions can be read and heard in many articles and seminars.

Endurance is the mother of greatness. Perseverance is the seed from which nobility is born. Anyone can endure a few days or weeks, but greatness requires these two resources in years or even decades.

You can find him at www.making yourmilescount.com or 1-877-987-9787.

Don’t give up doing what is right. Don’t compromise sound principles for shortcuts and fast times. We can’t water down our character with the selfish and easy ways of common humanity and think that we won’t suffer for it.

JUNE 2019

JOBS FOR TRUCKERS • 17

TRUCKING COMPANIES Online Recruiting Videos are the newest way to tell your story to Owner Operators & Drivers Do you want to boost your social media presence while attracting more Drivers to apply? Over the Road Magazine is pleased to partner with Carson Haight of H8Media to offer video production services to the trucking industry. With the continued growth of online and mobile communications, trucking companies are now using online videos to help recruit Drivers and Owner Operators. A recruiting video will engage prospective Drivers, help encourage click through rates to your website and ultimately increase the number of applicants you receive.

FOR MORE INFORMATION LUKE ZENTIL

Luke@otrgroup.ca

CARSON HAIGHT

carsonhaight@gmail.com 18 â&#x20AC;˘ OVER THE ROAD

JUNE 2019

Class 1 – AZ Company Drivers Required Both Teams and Singles to run Canada/USA Special Need for 2 Day Cab Drivers in Brampton, ON

NEW PAY PACKAGE .50 .58 Singles up to

/mile

Teams up to

/mile

> Including a group health & benefits plan and a company pension plan > Paid weekly with direct deposits > Paid picks & drops, paid loading & unloading > Steady miles year round > We provide regular home time from our terminals in Winnipeg, Brampton and New Brunswick

Special Need for Canada/US Owner Operators with New and Improved Pay Package

WE REQUIRE 2 years verifiable experience Clean abstract / Criminal search

Please contact our Recruiting Department for more details Brian Sparkes | b.sparkes@ayrmotor.com Amanda Durling | amanda.durling@ayrmotor.com Lesley McBride | lesley.mcbride@ayrmotor.com Kristen Murchison | kristen.murchison@ayrmotor.com

Woodstock, New Brunswick T 1-800-668-0099 / 1-506-325-2205 F 1-877-325-2952 Brampton, Ontario T 1-800-668-0099 F 1-877-325-2952 Winnipeg, Manitoba T 1-800-668-0099 F 1-877-325-2952

www.ayrmotor.com

JUNE 2019

“I have been here for 21 years. Most of the office staff have been here a long time too so know what they are doing. There are also a lot of long term drivers here that have it figured out as well. With having such knowledgeable staff, changes go smoothly without noticeable problems. For the most part, a driver gets home on time and gets back out on time. After so many years, it is a family environment that can have problems but they are all solvable.” — Mark Reeleder, Truck # 801

JOBS FOR TRUCKERS • 19

AZ DRIVERS WANTED! JOIN OUR TEAM!

> Sign on Bonus of $2,000/$5,000 > Competitive wages > Great benefits including health, dental and more > Retirement and share purchase plan > Employee and family assistance program > Paid orientation and training > Local routes; home every night > Clean, highly maintained equipment > Career growth opportunities > Tuition reimbursement > Summit product discounts > Employee appreciation events > Potential 4-day work week > Overtime after 40 hours > Free on-site parking

Summit Food Service is Canadaâ&#x20AC;&#x2122;s largest Canadian-owned broadline wholesale foodservice distributor. >

WE ARE PROUD TO OFFER

We are looking for active, approachable individuals to make customer deliveries and pick-ups on LOCAL ROUTES!

HIRING DRIVERS Mississauga, Ottawa, Kitchener and Oshawa/Whitby CONTACT 1-800-265-9267 or drivers@summit.colabor.com

Contact Bruce Harnock 1-888-532-2669 x6235 bharnock@k-dac.com

WWW.K-DAC.COM 1-888-KDAC-NOW

We are seeking experienced croSS border highway drivers We Provide: steady work, Performance bonus, Excellent Benefit Program, Runs across Canada & USA and a Family Atmosphere

20 â&#x20AC;˘ OVER THE ROAD

JUNE 2019

Our company has built its reputation on integrity, loyality and hardwork. Our drivers are the front line and we respect and appreciate the job they do. of the drivers who come to Skelton stay with us their entire career. We like to think numbers like that speak to the kind of company we run. If you’re looking for a good job, where you can be successful, where you are part of a family rather than just a number give us a call, it can be life changing.

Owner Operator Teams Average $1.90/mile Owner Operator Singles Average $1.85/mile Company Teams Average $0.38/mile each driver For more information please contact Lesia Shyshko P: 905-895-6688 ext.231 E: lesia.shyshko@skeltontruck.com

WE REQUIRE • Class 1 or AZ license • 3 Years Driving Experience • FAST Approved is an Asset • Good Abstract & CVOR WE PAY • Fuel Surcharges • Safety Incentives $0.04/mile • Pick-ups/Deliveries • Saturday/Sunday Departures • Company Paid Insurance • US/Canadian Border Crossings • Layover/Waiting Time • RRSP Contributions

JUNE 2019

JOBS FOR TRUCKERS • 21 www.skeltontruck.com

6 WAYS

You Could Be Saving More Money In Your Business... Maximize Your Training Program with Infinit-i Workforce Infinit-i Workforce was designed to inspire and create behavioural changes in your truck drivers and other employees responsible for the day-to-day operations of your trucking company. Infinit-i Workforce not only gives you access to over 800 training videos, but it also provides the best online training, tracking, reporting, and online driver communication platform in the industry.

1 Streamlined Orientations The average savings for a company who is able to eliminate one day of time a driver spends in orientation by using Infinit-i Workforce, including getting the driver on the road one day sooner, equates to $1008 per driver hired.

2 Improved Fuel MPGs By completing the 26 fuel efficiency videos in the Infinit-i LIbrary, Infinit-i Workforce clients have reported increased fleet MPGs by as much as five percent.

3 Instant Corrective Action Training When a driver receives a violation, or is involved in an accident, it is imperative the driver undergoes corrective action training before they get back on the road. Infinit-i Workforce enables you to assign corrective action training immediately following any driver infraction, getting your drivers back on the road sooner.

4 Improved Driver Retention According to a recent study, 40% of employees who receive poor job training leave their positions within the first year. With the average cost to hire one new driver at $8,234, improving driver retention rates with ongoing training can substantially improve your bottom line.

5 Decreased CSA Violations CSA violations mean costly fines for your business. A 2014 study found 76.3% of violations should have been discovered during driversâ&#x20AC;&#x2122; pre-trip inspections. Infinit-i Workforce offers short training videos keeping your drivers aware of possible CSA Violations and best practices for pre-trip inspections.

6 Decreased Frequency & Severity Insurance rates are directly tied to the frequency and severity of accidents companies have in a given five-year period. Ongoing training with Infinit-i Workforce has been shown to help decrease frequency and severity of accidents.

22 866-904-5087 â&#x20AC;˘ OVER THE ROAD www.InfinitiWorkforce.com

JUNE 2019

Owner Operators / Company Drivers / Teams wanted to run Ontario to Laredo, TX > Dry Van Freight

> Quality Home Time

> Paid Weekly Direct Deposit

> 100% No Touch Freight

> Competitive Rates Per Mile

> Up To $4000 Driver Referral Bonus, No Limit on Drivers you Refer

> Performance Bonus

> Average 3K Miles/Week For Solo And 6K Miles/Week For Teams

> Company Fuel Discounts > Paid Plates, Insurance, Fuel Tax, Scales, Tolls, Faxes

1018 Parkinson Rd, Woodstock, Ontario

1-866-569-7964 recruiting@keypointcarriers.com

keypointcarriers.com

JUNE 2019

SEE WHY KEYPOINT’S FOR YOU Visit the Staybridge, London ON June 15th to talk with our Recruiters

JOBS FOR TRUCKERS • 23

SPEAKING FROM EXPERIENCE Ray J. Haight

Tackling Driver Turnover - Part Five – Recognition and Esteem Needs Recapping what we have learned so far would have us remember step one which was; creating a firm foundation for change starting with a commitment from the senior leadership. Part 2 was determining where you are in the marketplace for driver compensation and matching your position to your company’s growth strategy. Part 3 was emphasizing and focusing on the critical role that safety plays in the recruiting and retention of drivers in any trucking company. Part 4 was the creation of a communication strategy that includes all the stakeholders, Drivers and their families, Owner-Operators and their families, customers, suppliers, people inside the walls and the communities in which we operate. Part 5 attempts to recognize people doing the right things and to reward that behavior by shining a light on the individual or individuals involved. Do you believe that people want to be with winners? Does being with winners inspire you to win and to try harder for a better result? The life of a truck driver is stacked against such an atmosphere if you dig into it. Fighting traffic daily, attempting to stick to a predetermined schedule of pickups and deliveries, understanding the basics of the machine that they are in charge of daily and on top of all this, navigating through the fact that operations often wants to find a bad guy when things go wrong.

24 • OVER THE ROAD

Think of all the moving parts that go into moving a load of freight; first, a salesperson finds the load and starts the process of making sure the potential customer’s needs can be fulfilled. They will need to know the weight of the shipment, the value of the load, traffic lanes and the pick-up and delivery schedules to name but a few pieces of information the salesperson needs to get accurate. Then the quote is assembled and given to the customer. If successful, that information is typically provided to a customer service representative whose job is to liaison with the customer and gather all the details needed to initiate the pickup of the freight. There could be up to five people from various departments that would have some role to play in setting this first movement. Then this accumulated information is sent to the driver to execute with precision, and to ensure that customer service is spot on so that the company can enjoy additional volumes from this shipper well into the future. Now as we all know, with this many moving parts, it is not unreasonable that something may go wrong. When and if it does, the first question that is usually asked in your typical trucking company is: “who was the driver on that load?” In our misbegotten quest to see who screwed up, we typically start with the driver and that’s just the world they live in. A favorite driver saying is: “you are as good as your last load”. One way to fight this tendency JUNE 2019

each. There were three questions for each person: what is your biggest challenge for the day ahead, which driver went above and beyond yesterday (to make sure they are appropriately thanked), and which driver needs to be brought in for a coaching opportunity? What we were doing was to raise the bar. Not only by recognizing the star of the day but also by coaching a future star. Again, I must stress, we are not looking for bad guys; we are looking for ways to improve our service by identifying behaviors that contributes to our winning culture.

is to adopt a process of analyzing what happened by disassembling each part of the process to see where things broke down. We’re not looking for bad guys here; we are never looking for bad guys, we’re looking for errors or omissions from our documented process or SOP (Standard Operating Process). Was it written wrong? Is it stale dated? If none of these things are apparent, then and only then might we have a performance issue. Recognition can come in many forms: it could be company-wide with Best Fleets to Drive For awards, it could be national fleet safety awards, it could be recognition of an individual driver, of safe miles, of longevity with the company, for on road acts of bravery to name but a few possibilities. No matter what form you decide on, I will guarantee you that even the biggest and most hardened truck driver in your fleet will walk a little taller when you sincerely thank them for what they do. I have seen it time and time again. The scenario of “who was the driver on that load” is what they are used to so thanking them will catch them off guard. In fact, most of them will be shocked and a little wary as to the company’s motivation.

I often quote Coach Jimmy Johnson whom I heard at a general session during a TCA event some years back. During the Q&A portion of the meeting, he was asked how he managed the new, young millionaires that came to the Miami Dolphins each year. His answer was striking to me which was; as leadership, if you speak to people the way they are they will remain that way. If you speak to them the way you want them to be, they will become that. Robust systems supported by dedicated individuals, who recognize and reward high performance create a winning team and all that comes with it.

Pick your way of doing it but make sure it is genuine. Thanking people for just showing up and being average is not what this is about. We are looking for above and beyond acts. These things happen in your business every day. All you must do is keep on the lookout for them. The funny thing is that once you start the process, the “above and beyond” will happen more and more often.

Take good care. Ray J. Haight Ray Haight TCA Retention Coach ray@tcaingauge.com www.tcaingauge.com

In my company, we started each day with a huddle of our operations folks; six dispatch boards with a planner and a dispatcher for

JUNE 2019

JOBS FOR TRUCKERS • 25

26 â&#x20AC;¢ OVER THE ROAD

JUNE 2019

$2500 SIGN-ON BONUS

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JUNE 2019

JOBS FOR TRUCKERS • 27

SAFETY DAWG Chris Harris

A Camera Can Save the Day Recently a trucking company client told me a story. Their Safety Director received a telephone call from a man who stated that he was currently in the hospital. He told the Safety Director that he had been rearended by one of his trucks and he claimed that the truck driver simply took off after the collision. The man was putting the company on notice that he will be looking for damages and restitution. It is generally accepted that a rear-end crash is the fault of the person operating the vehicle that crashed into the other vehicle unless it can be proved that the other vehicle made some inappropriate actions. But how can you prove that? If you don’t have any witnesses, how do you prove that the other vehicle did something wrong? Most provinces have what are called “Fault Determination Rules.” These are regulations that insurance companies follow when determining what percentage of fault those involved in a crash are responsible for. In Ontario, the fault determination rules have colored pictures and assign responsibility by percentage. Rear-end crashes are always the last vehicle in the sequence and are 100% to blame.

28 • OVER THE ROAD

Well, what if a crash wasn’t your fault? What if someone cut you off at the last second? Worse, what if the other vehicle purposely caused the collision so that they can sue the company and the driver? This may not be prominent in Canada but it certainly happens a lot in the United States. Getting back to the story, this trucking company has GPS systems in all of their power units. So it was not difficult to determine which tractor trailer was in the area of the alleged crash. The Safety Director quickly identified the unit closest to the incident and he then reached out by telephone to the driver involved and asked if anything unusual happened today. The driver was quick to respond. “Yes” he said. “A car cut me off at a toll booth and then slammed on their brakes, coming to an abrupt stop in front of my truck”. The Safety Director asked, “Did you have contact with the car?” The driver was adamant, “No way! That jerk cut me off and then slammed on his brakes as if he was trying to cause a collision with me. I know that I didn’t hit him and I have proof.” Of course, the next question from the Safety Manager was, “What

JUNE 2019

proof do you have? We are facing serious allegations that the company will need to defend. The fellow in the hospital has made it abundantly clear that he is pursuing litigation against you and us”.

driver may even sell the empty seats in the vehicle to others so that they can sue and profit too. The risk of a crash allegation must be taken very seriously and trucking companies must defend them vigorously. It will be your driver’s word against the car operator’s word unless you have a good witness or you have a Dash-Cam. These cameras, which can be either a front facing only camera or a front and driver facing camera are a money saver. In the case of our story, it will prove that the truck made no contact with the car. The Dash Camera may even be the evidence needed by the police to lay charges against the car driver for making false statements and lying to the police. Serious charges for sure.

In this case the proof was that the driver had installed a Dash-Cam in his tractor. He had installed a two-hundred-dollar device that will save the company and the driver all kinds of grief and possibly money. My point about this true story is that it happens more often than you might think. Staged collisions happen! Incidents are fabricated in the hopes of getting money. Pure and simple, it is about money and greed. The above story is all I know so far about this incident as it has not yet been determined how it will end.

What is the point of my story? If your company doesn’t equip their trucks with Dash Camera’s then maybe, you as the driver should. It is a great way to protect yourself.

The reason trucking companies are signaled out for staged events like this is that trucking companies have insurance and usually more insurance than the minimum amount required. So that is why a truck is often chosen to use in the staged lie. Also, trucking companies and their big trucks are not usually looked upon favorably in court. They are often perceived as the big bad bully. After a staged collision like the one in our story, the car driver may even back the car into something solid to cause more damage to the rear end of the car. Of course, the driver will certainly be “hurt” with some fake injury that is difficult to diagnose and disprove such as a back or neck injury. He will then sue for loss of enjoyment, pain and suffering and loss of income. The car

JUNE 2019

Please be safe out there. Chris Harris Top Dawg, Safety Dawg Inc. 905-973-7056 chris@safetydawg.com @safety_dawg (twitter)

JOBS FOR TRUCKERS • 29

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and let’s discuss your options. JUNE 2019

Kelsey Trail Trucking has an Immediate Need for

FULL TIME + LONG HAUL COMPANY DRIVERS

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www.kelseytrail.com JOBS FOR TRUCKERS

â&#x20AC;¢ 31

WOMEN IN TRUCKING Ellen Voie

Thanking People I recently traveled to Australia to speak at a conference. On my flight from Sydney to Perth, I was pulled aside for additional screening for explosives. The agent passed a wand over my luggage, my shoes and my hands. He then put the wand into a reader before he let me go. I thanked him for doing his job and went on my way. On my return flight, I was again “selected” for additional screening and went through the process again. I made a point to thank the agent for doing his job. Many people would feel inconvenienced for being pulled aside for additional screening. However, these people are only doing their job. They are asked to pick travelers at random and check them for explosives. Did I enjoy the process? No. Did I appreciate the delay? No. However, I did appreciate the fact that these people were helping to keep us all safe by looking for potentially explosive material. Sometimes we take these people for granted. In the trucking industry, we need to appreciate the person doing the random check for hours of service

32 • OVER THE ROAD

violations or for faulty brakes or any other of the numerous potential violations that occur at a roadside inspection. These people are hired to keep you legal and to keep our highways safe. They’re doing their job. If you honestly thought about what they do from their perspective, you would appreciate what they are doing to keep you and your family safe. Instead of having an “attitude” at a scale or inspection site, what if you put yourselves in their shoes? They are hired to check your truck, your documents and your company’s safety record. They are there to make sure that you and your fellow drivers are in compliance. Think about their perspective. They don’t hate you. They understand the value of your time. They know you’re doing your job to deliver your load. They don’t want to see you lose income because of time constraints. They don’t know you personally and it’s not about you. Have you ever noticed someone doing their job and wondered how they can get up and go to work each day? What about

JUNE 2019

Feel free to send me your experience at Steering Toward Kindness (president@

the person who cleans the restrooms at the airport or the showers at the truck stop? Have you ever thanked them for a clean shower or toilet?

womenintrucking.org) or post it on our

Facebook page and I’ll share the story with others.

A few years ago my colleague, Char and I, decided to thank at least one person each day for making life better by cleaning, serving or waiting on us. The first person we saw was a woman who was cleaning the mirrors in an elevator. We thanked her for making the elevator spotless. The look on her face was priceless. It was apparent that she wasn’t used to being noticed, much less appreciated, by the folks staying at the hotel.

We could probably all be more understanding when we are inconvenienced by people who are merely doing the job they were hired to do. Next time you’re pulled over at a scale or roadside inspection, in an airport for additional screening or for any other delays on your time, thank the person for doing his or her job. You might surprise them and maybe you’ll start a trend in thanking people.

Now, when I see someone working hard to keep something clean, maintained or by serving me, I thank them. Everyone needs a smile and an acknowledgment (and a good tip!) Don’t you wish more people recognized how hard you work to serve them?

Find out more at: www.womenintrucking.org Ellen Voie President/CEO/Founder of Women In Trucking, Inc. ellen@womenintrucking.org www.womenintrucking.org

What if we started a trend in thanking people for doing their jobs? If you have followed my blog, you’ll know that at Women In Trucking Association we’ve started a project called #SteeringTowardKindness. I share many of these stories on our weekly show on SiriusXM’s Road Dog Channel 146 (10 am central to noon each Saturday.)

JUNE 2019

Mission: Women In Trucking was established to encourage the employment of women in the trucking industry, promote their accomplishments and minimize obstacles faced by women working in the trucking industry.

JOBS FOR TRUCKERS • 33

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34 • OVER THE ROAD

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Networking. Support. Empowerment. JUNE 2019

JOBS FOR TRUCKERS â&#x20AC;¢ 35

Index Anvil Ring . . . . . . . . . . . . . . . . . . . . . 3

Highlight Motor Freight . . . . . . . . . 5

Speaking from Experience . . . 24,25

Atlantic Truck Show . . . . . . . . . . . . . 9

Infinit-i . . . . . . . . . . . . . . . . . . . 22,37

Summit Food Service . . . . . . . . . . 20

Atlantis . . . . . . . . . . . . . . . . . . . . . . . 6

K-DAC Expedite . . . . . . . . . . . . . . . 20

Tenold . . . . . . . . . . . . . . . . . . . . . . . . 7

AYR Motor Express . . . . . . . . . . . . . 19

Kelsey Trail . . . . . . . . . . . . . . . . . . . 31

Total Logistics . . . . . . . . . . . . . . . . . 14

BTC Express . . . . . . . . . . . . . . . . . . 34

Keypoint Carriers . . . . . . . . . . . . . . 23

TRANSAM Carriers . . . . . . . . . . . . . . 2

Carmen Transportation Group . . . . 3

Mill Creek . . . . . . . . . . . . . . . . . . . . 27

Trans-frt McNamara . . . . . . . . . . . . . 4

Chris Harris - Safety Dawg Inc. . . 28,29

OTR Digital . . . . . . . . . . . . . . . . . . . 36

Transpro Freight Systems . . . . . . . 38

Client Transport / Diversco . . . . . . 13

Ray Haight Consulting . . . . . . . . . 30

Truckdriver.com . . . . . . . . . . . 15, 23

CNTL . . . . . . . . . . . . . . . . . . . . . . . . 40

Rick Geller Article . . . . . . . . . . . . . 12

Trucker Buddy . . . . . . . . . . . . . . . . 26

Drive Star . . . . . . . . . . . . . . . . . . . . 11

Robert Scheper Article . . . . . . 16,17

VeeBoards . . . . . . . . . . . . . . . . . 8, 38

FedEx Freight . . . . . . . . . . . . . . . . . 39

Rosedale Group . . . . . . . . . . . . . . . 10

Women in Trucking Article . . . 32,33

Genesis Express . . . . . . . . . . . . . . . 13

Ryder . . . . . . . . . . . . . . . . . . . . . . . 27

Go Smooth Transport . . . . . . . . . . . . 8

SGT . . . . . . . . . . . . . . . . . . . . . . . . . 34

Women’s Trucking Federation of Canada . . . . . . . . . . . . . . . . . . . . 35

H8 Media . . . . . . . . . . . . . . . . . . . . 18

Skelton Truck Lines . . . . . . . . . . . . 21

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JUNE 2019

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JOBS FOR TRUCKERS â&#x20AC;˘ 37

At TransPro we treat each of our drivers like family. Our team of Dispatchers, Safety and Payroll are driver-focused and happy to help get the miles you want and the hometime you need. You do the driving, we take care of the rest.

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JUNE 2019

FEDEX FREIGHT CANADA IS RECRUITING OWNER OPERATORS OUT OF MISSISSAUGA, MONTREAL & QUEBEC CITY

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Minimum 1 Year Owner Operator Experience

Paid Bridge and Toll Passes

Clean Abstract

Capped Fuel

FAST Card

Secure Lot for Truck Parking

Excellent Communication Skills (Written & Verbal)

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LCV license in Calgary and Manitoba (and other locations where required by Operational Needs)

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TO APPLY, PLEASE CALL 905-625-6376 Or send the following documents to Contractor Relations at

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JOBS FOR TRUCKERS • 39

CNTL HAS OPENINGS FOR TRUCK OWNER OPERATORS IN

Montreal, Quebec City, Edmonton

If you are an Experienced, Safe, Owner Operator, now is the time to look at CNTL!

CNTL is CN’s Trucking Subsidiary, the continuing growth of Intermodal freight means we always have the moves available that meet or exceed your revenue objectives.

Ask about our Safety Bonus, and Safety Awards!

Keep more of your earnings with your fuel price capped at 35 cents per litre. Take advantage of our Tire, Bunk and Engine Heater programs, and Group Truck Insurance.

If you would like to talk about joining our team please contact us Phone 1-866-239-9889 Email cntljobs@cn.ca Fax 1-866-803-2702 40 • OVER THE ROAD

CNTL.ca

JUNE 2019