DEPUTY HEAD OF HR SERVICES DECEMBER 2019
CONTENTS 03
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About MSF Operational Centre Amsterdam
Competences
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The Role
Requirements
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Objectives of the Position
How to apply
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Main Characteristics
About Oxford HR
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ABOUT MSF OPERATIONAL CENTRE AMSTERDAM Médecins Sans Frontières (MSF) is an independent, medical humanitarian, emergency relief organisation that provides assistance to people worldwide, regardless of their background, religion or political convictions. Above all, we aim to save lives and to offer medical humanitarian care to victims of conflict and epidemics. Our staff in the field projects consists mainly of locally recruited staff, but we express international humanitarian solidarity working side by side as national and internationally recruited staff, giving direct medical humanitarian support to people in need. MSF was founded in 1971 and has gained a strong position as an independent,
medical humanitarian organisation working worldwide. MSF coordinates operations through collaborations between global MSF offices. ‘MSF Operational Centre Amsterdam’ (MSF-OCA) is a partnership between ‘Artsen zonder Grenzen Nederland’ (MSF-Holland) MSF-UK, MSF-India and MSF-Germany. MSF-OCA operates medical humanitarian interventions in about 25 countries with about 80 projects. Annually, MSF-OCA deploys approximately 800 international staff and employs 10,000 national staff. Médecins Sans Frontières Deputy Head of HR Services
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THE ROLE Title:
Deputy Head of HR Services
Department:
Human Resources Management
Location:
Amsterdam
Salary:
Aligned to the NGO market
Reports to:
Staf f Director
Reporting Under:
HR Office, Back Office/Payroll (HR4U), and HR Excellence.
OBJECTIVES OF THE POSITION • To manage the operations of HR Services including tools, systems, project implementation, policies and administration. • To work extensively with primary partners for MSF-OCA interests, on reporting duties, accountability for plans and actions, target setting and OCA HR management meetings.
• To support - in collaboration with Head of Department HR Field – the MSF-OCA staffing goals as outlined in the Strategic Plan 2020-2023. • To lead the HR Services team of approximately 30-35 FTE, including HR Office, Back Office/Payroll (HR4U) and HR Excellence (Compensations & Benefits, Data Analytics & Reporting).
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MAIN CHARACTERISTICS • Strives for Operational Excellence in HR office and field; improving HR systems, processes, structures and procedures and to make it more effective and efficient and ensure a flawless execution. • Maintains an HR dashboard (HR analytics) that supports management to manage people and organisation. • Develops the annual HR (Services) plan for the MSF-Holland organization and OCA. • Provides input to the Head of Department HR Field with relation to the overall HR strategy. • Manages, coaches, develops and motivates their team and create a working environment where people can contribute and develop. • Manages the implementation, execution and monitoring of HRM policies, instruments and activities within MSF OCA and other MSF intersectional initiatives. • Oversees and steers the chain of all HR administrative processes to ensure coherent and complete HRM administration across OCA and MSF-Holland as well as further
• • • • • • •
guiding the implementation and functioning of HR-IT systems and tools. In collaboration with Head of Department HR Field, ensures synergy on projects impacting international staffing. Executes performance management to ensure all staff is fully accountable and acknowledged for their actions and results. Optimises common frameworks, tools and processes for various HR processes. Working closely with the Head of Learning & Development, designs proactive talent and succession plans for employees within pools and monitor progress. Represents OCA’s interests in various HR platforms to flag issues, promote cohesive approaches and share lessons learned, with the objective of ensuring excellent quality support to operations. Responsible for leading HR activities specific to MSF Holland, in cooperation with the Head of Department HR Field and the Interim - Delegate Director. Self-starter with persistent quality improvement skills.
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COMMUNICATION Internal • Senior Management and Management Team to improve people management and collaborate with Workers’ Council.
External • With other MSF Operational Centres on HRM and resourcing developments in order to exchange knowledge and stimulate collaboration. • HR communities, consultancy agencies (Legal, Tax etc), Governmental institutions to receive support on complex cases.
COMPETENCES • • • • •
Results orientation Group Leadership Planning & organizing Management control Networking
• • • •
Coaching Vision Organizational sensitivity Initiative
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REQUIREMENTS • • • • •
MSF experience is preferred with proven senior management track record Degree in HR management or at least 5 years’ experience in HR at a senior level In depth knowledge of Dutch Labour Law and HR best practices Knowledge of HR systems and databases Experience working in an international environment
• Experience working in a fast-paced, demanding, and changing working environment • Excellent command of the English and Dutch language • People oriented and results driven
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HOW TO APPLY All correspondence, at this stage, should be via Oxford HR. To apply for this post, click on the “Apply” button in the job advert page and complete our online application form. Please provide a CV and Cover Letter in ONE single document, which should be prepared before applying as they will be requested in the application process. The statement should be no more than 2 pages long and explain why you are interested in this post and how your skills and experience make you a good fit. The document should be saved in MS Word in the following format: Your First NameYour Last Name-Document Name-Date (yymm) e.g: Pat-Jones CVandStatement-1912. To make sure our emails reach your inbox, please add us to your safe sender list. Timeline Closing Date: Preliminary Interviews: Final panel interviews:
12th February 2020 February 21st – 28th 2020 TBC
Equality statement Equality and diversity are at the core of MSF’s values. Staff are expected to work collectively and individually to promote a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected. Selection process All candidates will receive feedback. Shortlisted candidates may be required to undertake an additional assessment prior to the final interview. Queries If you have any queries on any aspect of the appointment process, need additional information, or would like to have an informal discussion, please email MSF-HRMservices@oxfordhr.co.uk in the first instance.
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ABOUT OXFORD HR Oxford HR operates globally - mainly within the international development and charity sectors. We carry out retained executive search mandates at board and senior management levels. We also offer human resource and organizational development consultancy. Oxford HR has many years of experience in search as well as an extensive network of international development, social sector, corporate, public sector and academic
contacts from across the world. We carry out comprehensive and often international searches designed to meet the specific needs of our clients. Oxford HR’s team members have significant personal experience of working in international development and the social sector as well as the corporate and governmental sectors. We are in a unique position to find and assess talented individuals from a variety of backgrounds. Médecins Sans Frontières Deputy Head of HR Services
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OXFORD
LONDON
AMSTERDAM
NAIROBI
The Old Music Hall
Three Tuns House,
Korte Schimmelstraat 12
Watermark Business Park
106-108 Cowley Road
109 Borough High Street,
1053 SZ
Cove Court, 1st Floor
Oxford
London
Amsterdam
Ndege Road off Langata Road
OX4 1JE
SE1 1NL
United Kingdom
United Kingdom
+44 (0) 1865 403 298
+44 (0)20 7939 7451
PO Box 17300-00606, Nairobi The Netherlands +31 (0) 621 153 452
Kenya +254 (0) 797 233 217
www.oxfordhr.co.uk | Company No. 6456325
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