A Complete Guide For Effective Business Communication – A Course from Eduonix Communication plays an important role in any relationship, personal as well as professional. In business, communication is the key to effectively share ideas with the other parties. In order for businesses to grow and succeed, they must be able to communicate – both, internally and externally. This is why communication specialists is a very lucrative job profile.
What is Business Communication The process of understanding and sharing In a workplace or business environment Used to relay a message. promote a product or service. Coordinate work / Accomplish a business goal Any interpersonal interaction in communication
What are The 7 C’s of Business Communication To simplify the key points of communication that needs to exist in a business, experts have devised the 7 – Cs Method. These 7 words should define the foundation for any communication in a business setting. The following slides break down the 7-Cs that is covered in the Eduonix’s course.
The 7 C’s of Business Communication Clear Correct Concise Concrete Complete Coherent Courteous
Why the 7 C’s Matter Key to ensuring an understanding of what was intended to be said Too often forgotten these days, especially online Transfers meaning and creates tone
1st C of Business Communication : Clear Clarity should be your #1 priority If your message isn’t clear, it isn’t getting through Clarity trumps all Use simple language and sentence structure. Have a single, direct purpose for each communication.
2nd C of Business Communication : Complete Business communication is all or nothing Who, what, when, where, why, and how? Allow for questions
3rd C of Business Communication : Coherent Communication must flow logically If a message doesn’t make sense, clarity and cohesion are lost All points are relevant and connected to the core message Use a checklist or plan in spoken communication Reread all written communication
4th C of Business Communication : Concise Time is money in business Unless concise, the core message is lost Get straight to the point No filler language Effective communication triggers efficient action
5th C of Business Communication : Concrete Message comes alive through details and tangible information Center through relevant detail and examples Maintain a laser-like focus Don’t sacrifice conciseness in making communication concrete
6th C of Business Communication : Courteous The message is lost without courtesy Be polite, diplomatic and tactful Courteousness ensures that emotions do not get in the way of conveying the key message Anything can be said courteously
7th C of Business Communication : Correct Incorrect information is never effective Edit for typos, grammatical errors, and incorrect facts or data Correct yourself immediately
Course Link https://www.eduonix.com/courses/Office-Productivity/a-complete-guide-foreffective-business-communication
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“The two words information and communication are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.” –Sydney Harris
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