CQC: reporting incidents Why is it important to report incidents? Reporting of incidents to our trust database, Datix, helps to protect patients from avoidable harm by: z raising awareness z increasing opportunities for staff to analyse mistakes z implementing safety measures to prevent reoccurrence of incidents What is vital for safe care is that all staff feel confident to report incidents. If you do not, then please talk to your line manager. Across PAHT, we do review incidents that are reported as a ‘near miss’, as this can help us to reduce occurrence of serious harm incidents in the longer term.
patients to be implemented.
governance awareness and training. There you can view National review of incidents the governance awareness On a monthly basis, our patient and training plan for 2020/2021. safety incidents are uploaded onto the National Resource and Learning System (the national system).
These are reviewed by the safety team working at NHS England, where they identify It is important to note that a recurring issues taking place at critical incident is rarely caused several Trusts. by one person alone, and so by working together we can From this national review, they all play our part in reducing issue national safety alerts and patient harm and making PAHT equipment recall notices, all of a safer place to receive care. which ensure patient care is safer. The process is exactly the same for incidents that impact Training on our staff. We need to be If you require training on how alerted to them quickly to to raise an incident on Datix, allow actions to be taken, please discuss this with your either locally or across the line manager. organisation to keep all colleagues safe. If you are a line manager, the governance team have High performing Trusts are recently launched a training ones where its people learn programme that you will find from errors, omissions, useful. patterns of incidents and do this quickly to enable safer ways of delivering care to
It can be accessed on Alex, in the training zone, under 10
