Business & Management 2012 by Macmillan International Higher Education

Business & Management 2012

Top Business & Management Textbooks

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Business & Management 2012

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Contents Management and Leadership

Bocconi on Management Series 13 IESE Business Collection Series 13

Welcome to the Palgrave Macmillan Business & Management 2012 Catalogue

Every year Palgrave Macmillan’s professional business and management list aims to equip readers with the latest techniques and theories, and this year is no different! Highlights include a new model of innovation from Fernando Trías de Bes and Philip Kotler’s Winning at Innovation and leadership skills from the world of football in Ferran Soriano’s Goal: The Ball Doesn’t Go in by Chance.

Family Business

Family Business Series

Tourism

Entrepreneurship and Small Business

Innovation

Insead Business Press Series

Strategy Quantitative Methods & Operational Research

Human Resource Management & Employee Relations 24 Critical Perspectives on Work and Employment Series

IT for Business Technology, Work and Globalization Series

Management, Work and Organisations Series

Organization Studies

Marketing & Sales

Branding

Retailing

Business Ethics Corporate Social Responsibility

Humanism in Business Series

Business Law

Business History

Research Methods, Study Skills and Reference 84

International Business

Teaching and Researching in Higher Education

Asian Business

Banking and Finance

The Palgrave Macmillan Asian Business Series

Economics

European Business

Risk Management, Security and Crime Prevention 89

Operations Management

Index

It’s also an exciting year for our textbooks, including a fully revised edition of Operations Management by renowned authors Terry and Alex Hill, a new edition of the bestselling Essential Quantitative Methods by Les Oakshott, both supported by comprehensive online resources; and the publication of Human Resource Management by John Bratton and Jeff Gold, now in its fifth edition. If you would like to find out more about our 2012 publishing program or submit a proposal please visit www.palgrave.com/business or contact us directly. Best wishes, Professional & Scholarly Books in Business & Management Stephen Rutt, Global Publishing Director | s.rutt@palgrave.com Eleanor Davey Corrigan, Associate Editor | e.davey-corrigan@palgrave.com Virginia Thorp, Senior Commissioning Editor | v.thorp@palgrave.com College Textbooks in Business & Management Martin Drewe, Publisher | m.drewe@palgrave.com Ursula Gavin, Publisher | u.gavin@palgrave.com

For a complete list of titles, please visit www.palgrave.com. Prices are correct at the time of print.

Our catalogues and the packaging they are delivered in are recyclable - when you have finished with this catalogue please recycle it. Printed by an ISO 14001 (Environmental Standard) accredited printer on paper from a managed source to PEFC standard, and printed using vegetable-based ink.

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Key Series in this area include: INSEAD Business Press Technology, Work and Globalization The Palgrave Macmillan Asian Business Series Benefits for your library A wider range of content – significantly broader access to quality scholarship from Palgrave Macmillan High visibility – Palgrave Connect ebooks can be fully integrated into your library catalogue Simultaneous access - available for unlimited users via IP recognition, secure URL and password, or Athens Perpetual rights to all purchased content Benefits for your library community Remote access - Palgrave Connect’s ebook content is available to members of subscribing institutions outside library opening hours, on the move, at home or at their desk Powerful search and browse capabilities - The Palgrave Connect platform offers a wide range of search options including full-text, keyword, title, author, ISBN, publication date and subject area

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management and leadership Management and Leadership

Global Roads to the Top

Management Richard Pettinger, Business and Management Consultant; Lecturer in Management, University College London, UK

Ruth Tait, Executive Coach

A follow up to ‘Roads to the Top’ which included interviews with people such as Archie Norman, Sir John Egan, Steve Shirley and Gerry Robinson, this book profiles a selection of international executives. Bill Gates, Richard Branson and Ratan Tata are examples of those who have been invited to contribute. Contents: Introduction / Overview of Executive Profiles / Exectutive Profiles 1 - 15 / Summary / Footnotes / Bibliography June 2012 Hardback

256pp £26.00

234x156mm 978-0-230-27440-2

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Constructing Identities at Work

A Concise Introduction

‘Pettinger has captured the essentials of organisations and management studies in this concise and highly informative introductory text. It is thoughtful, well structured and highly accessible to students.’ - Claire Hookham-Williams, University of Liverpool, UK A concise, entertaining and student-focused introduction to management. Packed with lively pedagogy, it both covers the basics of management and provides a timely discussion of the contemporary issues facing the modern manager. This text is an essential companion for all students studying management. Contents: PART ONE: THE FOUNDATIONS OF MANAGEMENT / Preface / Introduction / Organisations, Managers and the Environment / Managing in a Changing Environment / Management Ethics and Risk / The Practice of Management / PART TWO: ORGANISATIONAL AND BEHAVIOURAL ASPECTS OF MANAGEMENT / Culture and Structure / Communication / Organisation Politics / Human Resource Management / Leadership and Management / PART THREE: STRATEGY, POLICY, DIRECTION AND PRIORITIES / Strategy, Policy and Direction / Marketing / Managing Operations and Projects / Financial and Quantitative Aspects of Management / Performance Management / PART FOUR: ENDURING PRIORITIES OF MANAGEMENT / The Management of Risk / Management and Motivation / Management on a Daily Basis / Management Development / Conclusions: Managing for the Present and Future January 2012 Paperback

284pp £26.99

246x189mm 978-0-230-28535-4

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Edited by Jo Angouri, Senior Lecturer, University of the West of England, UK and Meredith Marra, Senior Lecturer, Victoria University of Wellington, New Zealand

This edited collection presents cutting edge research on the process of identity construction in professional and institutional contexts, from corporate workplaces, to courtrooms, classrooms, and academia. The chapters consider how interactants do identity work and how identity is indexed (often in subtle ways) in workplace discourse. December 2011 288pp 9 tables Hardback £55.00

216x138mm 978-0-230-27237-8

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Success in Six Cups of Coffee How Smart Networking Conquers Hidden Obstacles Pino Bethencourt, Professor of Leadership and Executive Education, IE Business School, Spain

Can it be that in order to reach the investor you need for your new venture, or to find the employer who will give you the chance of a lifetime, you only need to have six cups of coffee? Research tells us there is an average of six intermediate people that form an invisible chain between you and the person who will help you succeed. Contents: Only Six? / Your Present: The Potential of your Current Network / A Better You Starts With a New Understanding: Why Networks Matter / The Part of the Iceberg that Sits Under the Water / Barriers to Being a Better You / Your Future: Start with your Personal SWOT Analysis / New Contacts / Better Contacts / Networking Across Different Cultures / A Better you Requires a Long Term Approach / Conclusion / Notes September 2011 256pp 31 figures and 13 b/w tables Hardback £26.00

234x156mm 978-0-230-34787-8

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management and leadership

Hybrid Forms of Governance

Leadership: All You Need To Know

Self-suspension of Power Edited by Niels Åkerstrøm Andersen, Professor, Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark and Inger Sand, Professor, University of Oslo, Norway

This book is about how power communication in recent years has begun to reflect on its own limits in a new way. It focuses on a number of areas within the welfare state and how power desires non-power. It looks at financial policy, voluntary policy, educational policy and public steering technologies. Contents: Suspension of suspension. Notes on a Chiasmatic Hybridity / Policy Divided: Voluntarism and the Danish Welfare State / Hybrid Communication in German Health Politics / Core Executive Governance Technologies and Welfare State Reforms / Paradoxes of Power / Hybridization and Expansion of Law / To Promise a Promise – When Contractors Desire a Lifelong Partnership / Management as a Temporal Hybrid – Between Suspension and Achievement / To Be or Not to Be – Professional/Leader/Not Professional/Not – Leader / The Danish Headteacher as a Hybrid Between Politics, Business Talk and Teaching / Who is the Monster? – On The Hybrid Character of Welfare for the Homeless / Programs of Inclusion - On the Temporary Membership of Citizens in Public Organizations December 2011 224pp 5 b/w tables and 13 figures Hardback £65.00

216x138mm 978-0-230-34801-1

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David Pendleton, Edgecumbe Health and Adrian Furnham, Professor of Psychology, University College London, UK

Leadership successes and failures are in the media every day. We are in a global political and financial crisis which is changing how we think about our lives and our futures. The authors present a leadership model for the future which creates the right conditions for people to thrive, individually and collectively, and achieve significant goals. Contents: Acknowledgement / Foreword by Sir Rod Eddington / Introduction / The History of Thinking about Leadership / Leadership’s Impact on the Performance of Organisations / The Primary Colours of Leadership / The Improbability of Being a Complete Leader / Building a Leadership Team / Do You Have to be Smart to be a Leader? / The Impact of Personality on Leadership / A Programme of Action / Summary and Conclusion: Complete Leadership / Bibliography December 2011 200pp 234x156mm 4 colour plates, 4 colour illustrations, 18 figures and 16 b/w tables Hardback £26.00 978-0-230-31945-5 http://www.palgrave.com/products/title.aspx?pid=527625

Worldly Leadership Alternative Wisdoms for a Complex World Edited by Sharon Turnbull, Director, The Leadership Trust, Peter Case, Professor, Gareth Edwards, Senior Lecturer, Doris Schedlitzki, Senior Lecturer and Peter Simpson, Principal Lecturer, all at Bristol Business School, UK

This book brings together non western, indigenous and eastern perspectives on leadership. Leadership theory has for too long been the exclusive domain of western academics developing leadership theories from the perspective of western institutions. Worldly leadership calls for pooling of the combined leadership wisdoms from all parts of the globe. Contents: PART I: WORLDLY LEADERSHIP FRAMES / Introduction: The Emerging Case for Worldly Leadership / National Language and its Importance for Worldly Leadership / Leadership Development as a Catalyst for Social Change: Lessons from a Pan-African Programme / The Internationalization of Leadership Development / Using the Worldly Leadership Lens to Approach the Task of Developing Women Leaders / Worldly Leadership and Concepts of Community / PART II: WORLDLY LEADERSHIP RESEARCH / Children’s Image of Leadership in China / Implicit Leadership in Iran: Differences Between Leader and Boss and Gender / Leadership in the Arab Middle East: Does the Islamic Tradition Provide a Basis for ‘Worldly Leadership’? / Worldly Leadership through Local Knowledge: Discovering Voices of Emirati Women Business Leaders / Worldly Leadership in Pakistan Seth Organizations: An Empirical Challenge to the Concept of Global Leadership / Linking the Worldly Mindset with an Authentic Leadership Approach: an Exploratory Study in a Middle-Eastern Context / The Modern Challenges Facing Traditional Igbo Village Leadership / Influences, Tensions, and Competing Identities in Indian Business Leaders’ Stories / The Competing and Paradoxical Identities in the Narratives of Twenty-first Century Russian Leaders December 2011 272pp 18 b/w tables and 18 figures Hardback £65.00

216x138mm 978-0-230-28470-8

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management and leadership

Coherence in the Midst of Complexity Advances in Social Complexity Theory Hugo Letiche, Research Professor, University for Humanistics, The Netherlands, Michael Lissack, Director, Institute for the Study of Coherence and Emergence, USA and Ron Schultz, Founder and Executive Director, Microfinance/micro-lending Program, Social Enterprise Zone and Lending4Change; Author

A discussion on the social complexity approach, where dialogue and stories allow for the degrees of freedom needed for the opportunities of emergence to take root. The authors focus on the experience of coherence and how such experiential lessons differ from the establishment and maintenance of categories and labels. Contents: Introduction / Miracles and Nasty Surprises / The Failure of Models and Labels; the Success of Experience and Emergence / Two Kinds of Coherence – Ascribed and Emergent / Models, Homologies and Simulacra / The Ascribed Coherence of Thagard and Weick / Coherence and Business Success / Emergence, Coherence and Narrative / Affordances and Organization / Homology: Sense-Making Revisited / But Experience is Different / Complexity Tools: The Semiotic Square and Homology / Steps to Implementation November 2011 320pp 25pp figures Hardback £50.00

216x138mm 978-0-230-33850-0

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Goal

Improving Project Performance

The Ball Doesn’t Go In By Chance - Management Ideas from the World of Football

Eight Habits of Successful Project Teams

Ferran Soriano, President, Spanair, formerly Vice President of Barcelona Football Club

Shows what managers in organizations can learn from the mistakes and successes of some of the world’s greatest football clubs. Learn how to manage in a high pressure environment and see how the choices you make in the heat of the moment can have far-reaching effects on the future of your business. The unique access afforded to the author fills this book with fascinating insights into the behind-thescenes world of international football. Goal shows how good management and strong leadership in every area of your organization, talent and retention, marketing and PR, strategy and risk, are crucial to future success. Colour examples from the fast-paced world of football bring this guide to management style and strategy to life. Contents: It Isn’t Luck / The Playing Field: What Business Are You In? / Strategies: How Do We Play? / The Winning Team / Leadership: Dr House, Frank Rijkaard and Pep Guardiola / Human Resources: Good Criteria and Hygiene / Reasons and Emotions on the Negotiating Table / Innovation: Science and Art / Back To The Future November 2011 208pp 16 figures and 7 b/w tables Hardback £26.00

Jerry L. Wellman, Project Management Consultant; Vice President, Business Unit, Honeywell International

The approach to project management is too often formulaic, describing what should be done, but not describing why those actions are important. This book outlines the what and how of project management, emphasizing why actions matter, the overall intention of the formulaic steps, and the strengths or weakness of various tools and techniques. Contents: List of Figures and Tables / Preface / Acknowledgement / Project Management / Habit # 1 - Foster and Nurture a Shared Project Vision / Habit # 2 Translate the Project Vision Into Coherent Requirements / Habit # 3 - Build an Integrated Plan for Accomplishing the Vision / Habit # 4 - Continually Monitor Performance Against the Plan / Habit # 5 - Acknowledge and Accommodate Both Uncertainty and Ignorance / Habit # 6 - Embrace But Control Change / Habit # 7 - Continually Act to Influence the Future / Habit # 8 - Continually Communicate / Epilogue November 2011 352pp Hardback £27.50

234x156mm 978-0-230-11217-9

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management and leadership

Race, Gender, and Leadership in Nonprofit Organizations Marybeth Gasman, Professor of Higher Education, Graduate School of Education, University of Pennsylvania, USA, Noah D. Drezner, Assistant Professor of Higher Education, University of Maryland, USA, Edward Epstein, Associate Director of Community Engagement, Annenberg Center for Performing Arts; Arthur Ross Gallery, University of Pennsylvania, USA, Tyrone Freeman, Associate Director, Public Service; Fundraising School, Indiana University-Purdue University, USA and Vida L. Avery, Manager of Resource Development, Texas Center for Grants Development, Harris County Department of Education, USA

This volume centers on the lives and experiences of female and African American leaders of foundations and nonprofits. Contributors to the volume examine race and gender as constructs and provide a theoretical background for understanding their effect on the psycho-social development of the individuals. Contents: The Leaders / Race, Gender, and Identity / Background and Family Influences / Education / Religion and Spirituality / Challenges and Sacrifices November 2011 208pp Hardback £55.00

216x138mm 978-0-230-12039-6

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Future Work

The Happiness Agenda

How Businesses Can Adapt and Thrive In The New World Of Work

A Modern Obsession

Alison Maitland, Director, Conference Board’s European Council for Diversity in Business; Senior Visiting Fellow, Faculty of Management, Cass Business School, UK and Peter Thomson, Director, Wisework Ltd

‘Future Work lays out a compelling case for flexibility that offers essential guidance for leaders grappling with a changing workforce, globalization and continuous advance in technology.’ – Michel Landel, CEO, Sodexo The way we work is changing in the Internet age. The new majority of the workforce, women, Generation Y, the over-50s, as well as growing numbers of men share a need for greater control and choice about where, how and when they work. This is a guide to the skills you will need and the challenges you will face in the twenty-first century world of work. Contents: Introduction / Flexibility As A Uniting Force Between People And Generations At Work / The Evolution Of Technology And Its Uses At Work / From Workplace To Meeting Place: Emerging Organizational Models / What Today’s Managers Say About The New World Of Work And The Challenges They Face / Making Change: How Organizational Culture Can Be Adapted To Enable Remote Working And Other Empowering Work Arrangements / Think Flexibly: A Step-By-Step Guide To Introducing And Managing New Ways Of Working / Managing Remote Teams And Virtual Teams Across Borders / Is It For Me?: How Managers Can Be Flexible Too / The Way Ahead: Projections For The Future (From Workplace To Workspace) October 2011 192pp 234x156mm 5 b/w illustrations and 4 b/w tables Hardback £18.99 978-0-230-28422-7 http://www.palgrave.com/products/title.aspx?pid=486912

Simon Burnett, Senior Research Associate, Lancaster University Management School, UK

Explores why contemporary Anglo-American society is obsessed with happiness. Striving to be happy is now a morally imperative pursuit. Through the lens of novel social theory, this book explicates how this has transpired as consequence of a complex ‘conspiracy of coordination’ between political, organisational and psychological developments. Contents: Introduction / The Happy Adventures of Capital / A Happy Policy / Happiness Loves Company / Positively Happy / Happy Days / Happiness Needs Practice / Happy Ever After? October 2011 1 figure Hardback

200pp

216x138mm

£65.00

978-0-230-28956-7

http://www.palgrave.com/products/title.aspx?pid=491113

Complexity and the Nexus of Leadership Leveraging Nonlinear Science to Create Ecologies of Innovation Jeffrey Goldstein, Full Professor, School of Business, Adelphi University, USA, James K. Hazy, Founder and CEO, Leadership Science, LLC and Benyamin B. Lichtenstein, Assistant Professor of Management and Entrepreneurship, University of Massachusetts, USA

'This wonderfully useful book integrates the best thinking in the fields of complexity science, leadership, and innovation. The result is a useful and practical guide to using key complexity concepts to understand and enact leadership in a way that facilitates continuous innovation.' - Ellen Van Velsor, Senior Fellow, Center for Creative Leadership May 2011 Paperback

224pp £19.99

234x156mm 978-0-230-62228-9

ebook available from: Myilibrary, NetLibrary, Ebook Library, ebooks.com, Ebrary, Dawson ERA http://www.palgrave.com/products/title.aspx?pid=389517

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management and leadership

Beyond Management

Making the Invisible Visible

Taking Charge at Work

Understanding Leadership Contributions of Asian Minorities in the Workplace

Mark Addleson, Associate Professor of Management Economics, George Mason University, USA

Traditional management structures, systems, and tools, intended to make the first factories of the industrial age efficient, are now obsolete. Applying them to knowledge-work has exactly the opposite effect, causing all kinds of breakdowns. This book explains why knowledge workers have to manage themselves and tells them how to do it. Contents: The End of the Line / Getting into Work / Organizing: Getting the Beat / ‘Jeff’s Journal: Project Work on the Inside’ / Left-Brain Management and RightBrain Organizing / Knowledge-Work in Close-Up / The Work of Organizing with Giant Hairballs and Wicked Problems / Tools are the Empty Heart of Management or Why Strategic Initiatives Fail / Practices that Break the Mould with Agility and Care / In Search of Low-Control Organizing Practices: Community, Care, Cooperation, and Commitment / Taking On the Work of Organizing / Conversations for Aligning: Openness, Commitments, and Accountability / Organizing Moves / Handling Hierarchy and More / Good Work Wanted September 2011 288pp 234x156mm 1 b/w photograph, 2 b/w line drawings and 18 figures Hardback £26.00 978-0-230-30816-9 http://www.palgrave.com/products/title.aspx?pid=522971

Tojo Thatchenkery, Professor and Director, M.S. in Organization Development and Knowledge Management, School of Public Policy, George Mason University, USA; Member, NTL Institute of Applied Behavioral Science and Taos Institute, USA and Keimei Sugiyama, Senior Organization Change Management Specialist, Accenture Contents: Introduction: Visibility for Invisible Leaders / A Pulse Survey of Asian Americans at Work / Making the Invisible Visible: Interviews and Analysis / Invisible Leadership: What is Invisible Leadership? / Making Invisible Leadership Work / Highlighting Invisible Strengths: Career Management Strategies / Invisible Minority: The Story of Asian and Asian American Glass Ceiling / Invisible Ceiling / Seeing the Ceiling: ‘Our’ Story: Who are Asian Americans? / Strategies for Organizations / Epilogue: A Conversation between Keimei and her Nephew Evan / Appendix 1: Asian American Leadership Survey Questions September 2011 224pp Hardback £60.00

216x138mm 978-0-230-10306-1

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Developing Multicultural Leaders The Journey to Leadership Success Reissued edition Farid Muna, Chairman and Ziad Zennie, Partner, both at Meirc Training and Consulting, Dubai Foreword by Charles Handy

The authors identify three stages of leadership development: the early ingredients for success starting from childhood; the paths that current and aspiring leaders should follow once they start a career; and what leaders should do exceptionally well to become and remain outstanding in organizations operating in multicultural environments. July 2011 256pp 12 figures and 29 b/w tables Hardback £65.00

216x138mm 978-0-230-31423-8

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Great Companies Deserve Great Boards A CEO’s Guide to the Boardroom Beverly Behan, Founder, Board Advisor and Consultant, Boards of Directors, USA, Canada and internationally

Managing and participating on governing boards of business can be a complicated and politically fraught experience. In many cases the room is filled with first timers - first time CEO, first time board member, or first time Chairman. As public and private companies are under so much public scrutiny, boards are increasingly being held accountable for the organization. This series of books covers key issues that are at the forefront of governing bodies such as: hiring board members; and creating boards that are effective and keep organizations on track; succession planning; compensation; organizational performance and measurement - plus more. Interviews with CEO’s, Chairman of the Board and first time board members are sprinkled throughout, making these books readable and relevant. July 2011 Hardback

192pp £22.99

216x138mm 978-0-230-11365-7

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A Woman’s Place is in the Boardroom Peninah Thomson, Partner and Jacey Graham, Managing Partner, both at Brook Graham LLP September 2005 240pp Hardback £33.00

234x156mm 978-1-4039-9683-1

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management and leadership

Women & the New Business Leadership

Gender, Power and Management

Public Sector Management

A Cross-Cultural Analysis of Higher Education

Mission Impossible?

Edited by Barbara Bagilhole, Department of Social Sciences, Loughborough University, UK and Kate White, Research Associate, Monash University, Australia

Peninah Thomson, Partner, Praesta Partners LLP and Tom Lloyd, Management Writer

‘This is a very worthwhile Programme [FTSE 100 Cross-Company Mentoring Programme] that we at Tesco are involved in. It’s a win for women in business achieving their ambitions, and a win for boards in benefiting from the female talent pool.’ - David Reid, Chairman, Tesco plc In The Woman’s Place is in the Boardroom the authors put the business case for more women on company boards. In the next book they explained how to achieve it. Here the authors discuss the role women directors can play in the reform of corporate governance systems following recent financial, crises in leadership, governance and the economy.

Women are now part of senior management in higher education to varying degrees in most countries and actively contribute to the vision and strategic direction of universities. This book attempts to analyse their impact and potential impact on both organizational growth and culture May 2011 232pp 1 figure and 7 tables Hardback £65.00

216x138mm 978-0-230-23225-9

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Ian Chaston, Professor of Management, Plymouth University Business School, UK

Public Sector Management examines issues and challenges facing public sector organizations in developed economies. The text also provides students with an historical background, tracing the development of the public sector and exploring how challenges like the financial crisis will impact on management practices and strategies. Contents: Sector Evolution / Troubled Reformation / The Breaking Storm / Ethics, Stakeholders and Values / Strategic Planning / Leadership / Analysis Tools / Demand Analysis / Technology / Internal Competence Assessment / Issues and Objectives / Strategy / Implementing Actions / Implementation Errors / Governance / Future Opportunities May 2011 400pp 234x156mm 40 b/w line drawings and 10 b/w tables Paperback £27.99 978-0-230-29279-6 http://www.palgrave.com/products/title.aspx?pid=489299

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For the Greater Good of All

June 2011 208pp 234x156mm 16 b/w photographs, 4 b/w tables and 1 figure Hardback £26.00 978-0-230-27154-8

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Negotiating Strategically One Versus All

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Andreas Nikolopoulos, Professor of Conflict Management and Negotiations, Athens Univeristy of Economics and Business, Greece

Negotiation is a key part of daily lives, but learning how to negotiate successfully is a valuable skill. The author provides a tool kit for negotiation, demonstrating new methods and giving practical advice. May 2011 208pp 23 figures and 12 b/w tables Hardback £26.00

234x156mm 978-0-230-29846-0

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Perspectives on Individualism, Society, and Leadership Edited by Donelson R. Forsyth, Professor, Colonel Leo K. and Gaylee Thorsness Endowed Chair in Ethical Leadership and Crystal L. Hoyt, Associate Professor, both at Jepson School of Leadership Studies, University of Richmond, USA

This volume draws on disciplines as different as Psychology, Anthropology, History and Biology to explain when and why individuals act to promote their own self-interest and when they sacrifice their own outcomes so that others can benefit. December 2010 198pp Hardback £60.00

234x156mm 978-0-230-10403-7

Jepson Studies in Leadership ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=412771

http://www.palgrave.com/products/title.aspx?pid=505079

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management and leadership

Women at the Top

The Female Leadership Paradox

Consider

Challenges, Choices and Change

Power, Performance and Promotion

Harnessing the Power of Reflective Thinking In Your Organization

Marianne Coleman, Emeritus Reader in Education, Institute of Education, University of London, UK

The authentic voices of sixty successful women, identify the challenges that they have faced in their careers and the ways in which they have overcome them. These include a male work culture and reconciling the demands of work and family. The ‘glass ceiling’ may have moved up a little, but it is still there. May 2011 Hardback

232pp £60.00

216x138mm 978-0-230-25220-2

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=409609

Mirella Visser, Managing Director, Centre for Inclusive Leadership

‘Essential reading for executives and managers (both men and women) wanting to make a difference in the workplace, both to understand how to make a positive and recognised impact and how to create inspiring and effective workplaces.’ - Annalisa Gigante, former Executive Committee Member, Adecco Group; President, European CMO Circle The best-kept secret in corporate life is the vanishing act of women on their way to the top. Despite massive attention to the issue the number of women in top positions remains shockingly low. This book shows what women themselves can do to optimize their careers and how this can bring benefits to the companies and organizations they work for. April 2011 1 b/w table Hardback

The Learning Advantage Six Practices of Learning-Directed Leadership Anna Kayes, Associate Professor of Management; Executive Development Faculty Affiliate, Stevenson University, USA and D. Christopher Kayes, Assistant Professor, School of Business and Public Management, George Washington University, USA

Highlighting the best in management learning theory and practices, the authors provide a comprehensive approach to leadership from a learning perspective. This exciting new book, from award-winning authorities on learning, describes how leaders gain the advantage when they cultivate learning in themselves and others. May 2011 Hardback

208pp £26.00

234x156mm 978-0-230-57754-1

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176pp

234x156mm

£26.00

978-0-230-28920-8

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Daniel Patrick Forrester, Director and Executive, Sapient Government Services

‘Speed and action have replaced well thought out strategic thinking. Daniel provides a valuable guide on how to strategically think and analyze before we act. This first rate book is a must read for leaders in every facet of our society.’ - General Anthony C. Zinni, formerly USMC February 2011 Hardback

256pp £19.99

234x156mm 978-0-230-10607-9

ebook available from: Amazon Kindle, ebooks.com http://www.palgrave.com/products/title.aspx?pid=470423

Managing in the Twenty-first Century Transforming Toward Mutual Growth Edited by Joan Marques, Professor of Education in Organizational Leadership,Satinder Dhiman, Associate Dean of Business; MBA Program Chair, both at Woodbury University, USA and Jerry Biberman, University of Scanton, USA

The purpose of this work is to enhance understanding and the overall learning experience in OB, and ultimately, to help shape a more conscious workforce of people who have what it takes to succeed during uncertain times despite the ebb and flow of the market. January 2011 240pp 11pp illustrations Hardback £52.50

234x156mm 978-0-230-11057-1

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management and leadership

The Future of Learning

Trans-Cultural Leadership for Transformation

Insights and Innovations from Executive Development Edited by Shirine Voller, Research Manager, Ashridge Business School, UK, Eddie Blass, Senior Lecturer in Professional Education, University of Hertfordshire, UK and Vicki Culpin, Research Director, Ashridge Business School, UK

Based on researchinformed ‘future-scoping’ and emerging practice in the field of executive education this book is split into three parts: Future Context, Future Learning and Future Learners. With a short editorial introducing each part, it will appeal to anyone working in the field of adult and higher education and training. November 2010 200pp 5 b/w tables and 8 figures Hardback £60.00

216x138mm 978-0-230-24053-7

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Isabelle My Hanh Derungs, Professor, Lucerne University of Applied Sciences and Arts, Switzerland

Challenging and innovative in its approach this book explores leadership development on many different levels in an era of internationalization when societies and organizations are becoming increasingly multicultural and undergoing many changes. The focus is on the correlation of culture, leadership and organization in transition. November 2010 272pp 216x138mm 11 b/w tables, 9 charts and 11 figures Hardback £65.00 978-0-230-28093-9

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=478606

Defining Moments

Leading the Charge Leadership Lessons from the Battlefield to the Boardroom Tony Zinni, formerly Commander in Chief, CENTCOM; Special Envoy to the Middle East and Tony Koltz, Co-Author, Tom Clancy’s Into the Storm

‘A warning that deserves serious consideration.’ The New York Times Leading the Charge is a visionary leadership book that examines the trends that have reshaped our world and the ways in which visionary leaders and organizations can effectively respond. Tomorrow's successful leaders will have to manage rapidly changing technology and flows of information and create faster and more far-reaching spans of control. October 2010 Paperback

256pp £10.99

234x156mm 978-0-230-10331-3

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Navigating through Business and Organizational Life Peter Shaw, Partner, Praesta Partners; Reader, Anglican Church; Governor, St. John’s College, UK

When Managers Rebel

Our lives are full of defining moments, but do we recognize them? We often fail to appreciate the significance of these moments. At work the pressure can be relentless and we can fail to enjoy these moments. The author shows how to recognize and appreciate these moments, which in turn helps us to better cope during more difficult times. October 2010 Hardback

200pp £26.00

David Courpasson, Professor in Organizational Sociology, EMLYON Business School, France and Jean-Claude Thoenig, Professor of Sociology of Organizations; formerly Dean, INSEAD, France

‘It shows how the relationship of upcoming executives to their work, and to society at large, is changing. It could help sound the death knell for management by numbers’ - Le Monde Economie

234x156mm 978-0-230-57720-6

September 2010 200pp Hardback £26.00

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Gardners Books, Myilibrary, NetLibrary, Waterstone’s, Amazon Kindle, Palgrave Connect Business & Management Collections

234x156mm 978-0-230-27786-1

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management and leadership

Managing in a Political World

Servant Leadership

Body Language in Business

The Life Cycle of Local Authority Chief Executives

Developments in Theory and Research

Decoding the Signals

Edited by Dirk van Dierendonck, Associate Professor, Rotterdam School of Management, The Netherlands and Kathleen Patterson, Associate Professor, Regent University, USA

Steve Leach, Professor of Local Government Studies, De Montort University, UK

Steve Leach identifies the key challenges facing chief executives in British local government in operating in an environment where party politics is a dominant force. It discusses the basis on which chief executives apply for posts and manage the interview process, and the importance of the ‘honeymoon period’ - the first six to nine months. October 2010 3 b/w tables Hardback

232pp

216x138mm

£60.00

978-0-230-24562-4

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=397668

Servant-leadership may be the answer to the current demand for a more ethical, peoplecentred leadership where humility, servitude and contribution are key elements. The purpose of this book is to provide an overview of current thinking and empirical research of the determinants, underlying processes and consequences of servant leadership. October 2010 240pp 4 figures and 3 b/w tables Hardback £65.00

Reflexive Practice Professional Thinking for a Turbulent World Kent C. Myers, Strategy Consultant, SAIC; National Intelligence University, USA

Building upon the work of Donald Schon, this edited collection expands the research into the idea of the reflexive practice - understanding how to create better solutionoriented practices for business during turbulent and chaotic situations. October 2010 14pp figures Hardback

264pp

234x156mm

£65.00

978-0-230-10394-8

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=412149

216x138mm 978-0-230-23826-8

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The New Public Leadership Challenge Edited by Stephen Brookes, Manchester Business School and Keith Grint, Institute of Governance and Public Management, Warwick Business School, UK

Drawn from the results of five seminars this unique book looks at the four areas of: public sector reform, essential features for public leaders, public leadership in action and the outline of a public leadership approach for the future. It seeks to give public leadership a firm foothold within the study of leadership in general. May 2010 384pp 19 tables and 21 figures Hardback £63.00

Adrian Furnham, Professor of Psychology, University College London, UK and Evgeniya Petrova, formerly, Researcher, Advertising Association, YSC and Mountainview Learning

'This book provides an essential guide to unspoken messages in the workplace - it will help you to understand what other people are saying, even if they don’t know it, and what impact your own behaviour can have on your boss, colleagues and clients.’ - Peter Collett, Author of The Book of Tells ‘A compulsory read for all CEOs’ directors and aspiring leaders.’ - Tony Miller, International Management Performance Specialist ‘The definitive guide to body language.’ - Rob Yeung, Psychologist and Author of Confidence: The Art of Getting Whatever You Want This innovative new work clarifies the misconceptions around body language while providing a scientific approach to understanding non-verbal communication at work. The authors explain why it is so important to understand body language in business, combining hard research evidence with unambiguous tips and practical applications. Contents: Introduction / The Signal System / Channels of Communication / Everyday Signs and Signals / Applying the Theory / Personality, Emotions and Attitudes / Lying and Body Language / Conclusion May 2010 232pp 27 b/w tables and 4 figures Hardback £26.00

234x156mm 978-0-230-24146-6

216x138mm

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978-0-230-22417-9

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management and leadership

The Language of Female Leadership Judith Baxter, Senior Lecturer, Aston University, UK

Could language be a reason why women are under-represented at senior level in the business world? Using data from senior management meetings, this book explores how female leaders use language to achieve their business and relational goals by arguing that senior women have to develop linguistic expertise in order to be effective leaders. Contents: Leading Talk / Is the Language of Leadership Male? / Forget Mars and Venus! / Speaking in the Genderdivided Corporation / Speaking in the Gender-multiple Corporation / A Leadership Voice for Women? / Talking Your Way to the Top November 2009 208pp 11 figures Hardback £57.00

216x138mm

Making Strategic Leaders Narendra Laljani, Director, Ashridge Business School, UK

Motivated by a desire to improve the effectiveness of the development of strategic leaders, this book focuses on the individual charged with shaping strategy and leading change in organizations. It offers a new and insightful model of strategic leader capability, and challenges much of the received wisdom of the leader development industry. September 2009 248pp 24 figures and 11 tables Hardback £63.00

216x138mm 978-0-230-57749-7

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Introduction to Management 4th edition Richard Pettinger, Business and Management Consultant; Lecturer in Management, University College London, UK

An ideal text for students studying management for the first time. Covering all of the functional areas of management, the new edition is updated to cover new developments in the field and includes new chapters on innovation, enterprise, risk management, ethics and responsibility. November 2006 696pp Paperback £40.99

http://www.palgrave.com/products/title.aspx?pid=275503

http://www.palgrave.com/products/title.aspx?pid=346744

978-1-4039-9788-3

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Project Management A Strategic Planning Approach

Beyond Authority

Paul D. Gardiner, Senior Lecturer British University, United Arab Emirates

Leadership in a Changing World Julia Middleton, Founder and Chief Executive, Common Purpose

Smart Management Using Politics in Organizations 2nd edition David Butcher, Director and Martin Clarke, both at General Management Development Programmes Group, Cranfield School of Management, UK April 2008 Hardback

192pp £31.00

246x189mm 978-0-230-00038-4

234x156mm 978-0-230-54226-6

‘Julia Middleton knows about leadership in a truly natural yet profound way. If you do nothing else this year - read this book. It will be the beginning of something good.’ - Sir Gerry Robinson, Chair, Moto Hospitality Ltd, Author of I’ll Show Them Who’s Boss!: Six Secrets of Successful Management January 2007 Hardback

184pp £31.00

234x156mm 978-0-230-50001-3

ebook available from: Waterstone’s, Palgrave Connect Business & Management Collections, Ebook Library, Dawson ERA, ebooks.com, Myilibrary, NetLibrary, Gardners Books

ebook available from: Palgrave Connect Business & Management Collections, Ebook Library, Waterstone’s, NetLibrary, Myilibrary, Dawson ERA, ebooks.com, Ebrary, Gardners Books

‘This is an excellent introduction, well prepared and outstanding graphic support! I always forget about the importance of planning...but this book reminds me that ‘planning can be fun'.' - Richard Mischak, University of Applied Sciences, Austria

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January 2005 Paperback

336pp £35.99

246x189mm 978-0-333-98222-8

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management and leadership Bocconi on Management

Competitive Strategies

Global Action Networks Creating Our Future Together Steve Waddell, Principal, Networking Action

Managing the Present and Planning the Future Enrico Valdani, Professor of Strategic Marketing and Alessandro Arbore, Professor of Marketing, both at University of Bocconi, Italy

This book proposes a new framework to effectively manage both offensive and defensive marketing strategies. It reinterprets the competitive challenge as a circular journey, that is, an endless sequence of three competitive ‘seasons’. The authors call them the games of movement, imitation, and position. Contents: The Revolution in Competitive Games / The Movement Game: Breaking Down Orthodoxies / The Manoeuvres of the Movement Game / The Barriers to Change / Defence Strategies in the Movement Game / The Imitation Game / Creating Barriers to Imitation / The Position Game / Offensive And Defensive Maneuvers In The Position Game / The Final Frontier of Value December 2011 256pp 106 figures and 18 b/w tables Hardback £65.00

216x138mm 978-0-230-30164-1

http://www.palgrave.com/products/title.aspx?pid=510648

Entrepreneurial Values and Strategic Management Essays in Management Theory Vittorio Coda, Professor of Business Strategy, Bocconi University, Italy

An engaging discussion of the goals and purpose of the business enterprise illuminating the longrunning debate over the goals of the firm.

The world’s governments are overwhelmed with climate change, war and unrest, the global financial crisis and poverty but there is a promising invention in Global Action Networks (GANs). GANs mobilize resources, bridge divides and promote the longterm deep change and innovation work that is needed to address the global challenges. December 2010 272pp 29 figures and 23 tables Hardback £26.00

IESE business collection The Palgrave Macmillan IESE Business Collection is designed to provide authoritative insights and comprehensive advice on specific management topics. The books are based on rigorous research produced by IESE Business School professors, covering new concepts within traditional management areas (Strategy, Leadership, Managerial Economics, etc.) as well as emerging areas of enquiry. The collection seeks to broaden the knowledge of the business field through the ongoing release of titles, with a humanistic focus in mind.

Global Trends Facing up to a Changing World Adrian Done, Assistant Professor in Production, Technology and Operations, IESE Business School , University of Navarra, Spain

234x156mm 978-0-230-28548-4

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Please use the following ISBN(s) to order all titles in the series: Hardback: 978-0-230-27766-3

This book looks at the bigger picture, and the future trends that are going to affect the global business world over the next few years. The author analyses traditional themes such as technology and sustainability but also takes into consideration the effects of developments in other areas such as health, education and demographics Contents: Acknowledgements / Introduction: The Way Things Are / Repercussions of ‘The Crisis’ / Geo-Political Power Shifts / Technology / Climate Change / Water and Food / Education / Demographic Changes / War, Terrorism and Social Unrest / Energy / Ecosystems and Biodiversity / Health / Natural disasters November 2011 256pp 7 b/w tables and 21 figures Hardback £26.00

234x156mm 978-0-230-28486-9

http://www.palgrave.com/products/title.aspx?pid=487914 October 2010 Hardback

248pp £60.00

216x138mm 978-0-230-25016-1

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management and leadership

Management Ethics Domènec Melé, Professor and Chairman, Department of Business Ethics, IESE Business School, University of Navarra, Spain

The recent financial crisis has awakened a renewed sensibility to ethics in business and management, and an increasing interest in a better understanding of how ethics and economics are intertwined. Managers and executives must understand not just the moral value of ethical behaviour, but also how this can strengthen and benefit the organization. Contents: Why Ethics is Crucial in Business Management / Re-Discovering That Management is About People / What is a Good Manager? / For What and Whom are Managers Responsible? / Preventing and Fighting Against Corruption / Developing Ethical Organizational Cultures / Managing Societal Business Responsibility December 2011 208pp 14 figures and 2 b/w tables Hardback £26.00

234x156mm 978-0-230-24630-0

http://www.palgrave.com/products/title.aspx?pid=398613

The Essential Financial Toolkit Everything You Always Wanted to Know About Finance But Were Afraid to Ask Javier Estrada, Professor of Finance, IESE Business School, University of Navarra, Spain

Math and jargon make essential financial concepts seem intimidating, but that is simply because most books do not have the goal of being accessible to interested readers – this book does. In ten easy-toread chapters, it explains all the essential financial tools and concepts, fully illustrated with real-world examples and Excel implementations. November 2010 200pp 19 b/w tables and 5 figures Hardback £26.00

The Future of Leadership Development Corporate Needs and the Role of Business Schools Edited by Jordi Canals, Dean and Professor of Economics and Strategic Management, IESE Business School, Spain

The current financial crisis highlights the need to rethink business leadership and the role of business schools in helping firms develop the leaders of the future. This book brings together the perspectives of deans of top international business schools, and the views of CEOs and senior business leaders. December 2010 344pp 10 figures and 8 b/w tables Hardback £26.00

234x156mm 978-0-230-27928-5

Please use the following ISBN(s) to order all titles in the series: Hardback: 978-0-230-29249-9

INSEAD BUSINESS PRESS INSEAD Business Press is an innovative and progressive series of management books published in collaboration with INSEAD and Palgrave Macmillan. Our ambition is to provide corporate leaders, thoughtful business executives, professionals in consulting firms, and students and management scholars with thought provoking books that combine conceptual rigour with practical and actionable relevance to companies and organizations.

Tricky Coaching Difficult Cases in Leadership Coaching Edited by Konstantin Korotov, European School of Management and Technology, Germany, Manfred Kets de Vries, Professor of Leadership Development; Clinical Professor of Leadership Development, INSEAD Global Leadership Centre, France, Andreas Bernhardt, Program Director and Executive Coach, European School of Management and Technology, Germany and Elizabeth Florent-Treacy, INSEAD Global Leadership Centre, France

Bringing together cases written by experienced leadership and executive coaches from all over the world, this project explores the most demanding and challenging situations they have faced in their professional practices. By analyzing and reflecting on the real life case studies the authors show how to deal with these situations in daily life. December 2011 256pp Hardback £26.00

234x156mm 978-0-230-28022-9

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216x138mm 978-0-230-28359-6

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management and leadership

Global Cosmopolitans

The Coaching Kaleidoscope

Sex, Money, Happiness, and Death

The Creative Edge of Difference

Insights from the Inside

The Quest for Authenticity

Linda Brimm, Professor Emeritus of Organizational Behaviour, INSEAD, France

'This is a must read book for anyone interested in globalization or, more precisely, how we can develop the 'global mind.'' - Warren Bennis, Distinguished Professor of Business and Author, Still Surprised - A Memoir of a Life in Leadership As globalization creates the need for leaders who transcend national borders, this book provides an insider’s view of what makes them special. This is the first book to present a framework for understanding this fast-growing and influential group and it provides tools for readers to discover their own inner competitive edge. September 2010 272pp 4 figures Hardback £26.00

Edited by Manfred Kets de Vries, Professor of Leadership Development; Clinical Professor of Leadership Development, INSEAD Global Leadership Centre, France, Laura Guillén, Post-doctoral Fellow, IGLC, INSEAD, France, Konstantin Korotov, European School of Management and Technology, Germany and Elizabeth Florent-Treacy, INSEAD Global Leadership Centre, France

Through sharing the research methodologies, and describing intervention and change techniques used in leadership development, this book, written by IGLC-INSEAD professors and leadership coaches, contributes to a better understanding of how organizations may go beyond coaching in order to create best places to work. July 2010 304pp 234x156mm 3 b/w tables, 9 figures and 2 b/w line drawings Hardback £26.00 978-0-230-23998-2

234x156mm

ebook available from: Myilibrary, NetLibrary, Ebook Library, ebooks.com, Ebrary, Dawson ERA, Waterstone’s, Gardners Books, Amazon Kindle, Palgrave Connect Business & Management Collections

978-0-230-23078-1

http://www.palgrave.com/products/title.aspx?pid=384710

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Manfred Kets de Vries, Professor of Leadership Development; Clinical Professor of Leadership Development, INSEAD Global Leadership Centre, France

The four main tenets of life are explored in this unique book that examines the issues that touch each executive, or for that matter, people in general. Based on his experiences as a psychoanalyst, professor and leadership coach, the author explores how ‘Sex, Money, Happiness and Death’ affect our work and our lives in general. Contents: Preface / Meditations on Sexual Desire / Meditations on Money / Meditations on Happiness / Meditations on Death / Afterword: The Quest for Authenticity / About the Author / Selected Bibliography April 2009 Hardback

264pp £28.00

234x156mm 978-0-230-57792-3

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Sunset in the Land of the Rising Sun Why Japanese Multinational Corporations Will Struggle in the Global Future Stewart Black, Associate Dean, Executive Development Programs and Allen J. Morrison, Affiliate Professor of Management, both at INSEAD

Even casual observers will be familiar with the Cherry Blossom or Sakura trees of Japan. When in full bloom the sight is spectacular but it sadly only takes a week until the tree is bare. In a longer cycle of nations and business, we see, unfortunately, a similar pattern for Japanese Multinational Corporations. May 2010 160pp 29 figures and 11 b/w tables Hardback £26.00

234x156mm 978-0-230-25222-6

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management and leadership • strategy

Service is Front Stage

Benefits Realization from Information Technology

James Teboul, Emeritus Professor of Operations Management, INSEAD, France and Singapore

This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field. September 2006 176pp Hardback £31.00

Luxury Strategy in Action

Strategy

Positioning Services for Value Advantage

234x156mm 978-0-230-00660-7

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Please use the following ISBN(s) to order all titles in the series: Hardback: 978-0-230-01875-4 Paperback: 978-0-230-01876-1

Colin Ashurst, Senior Teaching Fellow, Durham Business School, UK

Drawing on the author's recent and ongoing research this book explores how to build the organizational capability to realise the strategic potential of information technology. It tackles the gap between theory and practice and how to gain wider adoption of successful socio-technical and benefits-driven approaches to investments in IT. Contents: Introduction / Foundations – Insights from Previous Work / Benefits Realization Capability / Insights into Current Adoption of Benefits-driven Approaches / Succeeding with Benefits Realization / The Challenges of Benefits Realization / Benefits Realization from the IT Portfolio / Building the Capability / Big Picture – The Framework Evolved Through the Research / Practices in Practice – New / Making a Difference – First Steps in a Change Programme / Lessons Learned – Reflections on Research Methods / Looking Ahead – Implications and Opportunities December 2011 176pp 21 tables and 8 figures Hardback £65.00

216x138mm 978-0-230-28959-8

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Edited by Jonas Hoffmann, Associate Professor of Marketing and Ivan Coste-Manière, Professor of Marketing, both at SKEMA Business School, France

Written by experts in Luxury and Fashion Management at SKEMA Business School this exciting new book offers a new perspective that challenges the established rules of the luxury and fashion industry. The authors and contributors examine the evolution of luxury strategy and how the luxury industry is being redefined in the twenty-first century. Contents: Luxury Industry Strategy / Luxury Business: Multinational Organizations and Global Specialization / Finance Survival Guide: Value Creation and Piña Coladas / Innovation in the Luxury Industry / Retailing in the Luxury Industry / Internet, Social Media and Luxury Strategy / Communications in the Luxury Industry / Branding Principles in the Luxury Industry / Brand Extensions in the Luxury Industry / Sustainable Development in the Luxury Industry: Beyond the Apparent Oxymoron December 2011 208pp 234x156mm 6 b/w tables, 10 b/w photographs and 12 figures Hardback £26.00 978-0-230-35454-8 http://www.palgrave.com/products/title.aspx?pid=537348

Scenario Thinking Practical Approaches to the Future George Wright, Professor of Management, Durham Business School, UK and George Cairns, Professor of Management, Royal Melbourne Institute of Technology, Australia

Presents new methods in scenario thinking, based on a mix of high-level research and top-level consultancy experience. The authors describe the logical bases of a range of scenario methods and provide detailed ‘road maps’ on how to implement them – together with practical examples of their application. May 2011 192pp 1 b/w table and 23 figures Hardback £26.00

234x156mm 978-0-230-27156-2

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strategy

Proactive Companies How to Anticipate Market Changes Leonardo Araújo, Professor of Marketing and Rogério Gava, Professor and Consultant in Marketing and Strategy, both at Fundação Dom Cabral; Visiting Professor, Federal University of Rio Grande do Sul, Brazil; Director, Gava and Gava Integrated Business Consulting

Why do some companies succeed better than others? It is well known that there are many variables such which may impact a company’s performance. The authors present their new model for Market Proactiveness which shows organizations how to anticipate change and respond to it before they are forced to do so, and improve their overall performance. Contents: PART I / Market Proactiveness: Anticipating Moment-zero / Action Tools and Models: Market Proactiveness’ DNA / PART II / Organizing the Company for MP / Future-Today Management / Uncertainty Management / Proactive Innovation Management / Proactive Behavior Management / PART III / Building Market Proactiveness Strategy / Offer Proactiveness / Industry Proactiveness / Customer Proactiveness / Conclusion December 2011 256pp Hardback £26.00

234x156mm 978-0-230-28922-2

Fundacao Dom Cabral Series http://www.palgrave.com/products/title.aspx?pid=490748

Network Models for Organizations

Merchants of Virtue

The Flexible Design of 21st Century Companies

Herman Miller and the Making of a Sustainable Company Bill Birchard, Writer, Author, Journalist and formerly Editor, Enterprise

Pedro Pablo Ramos, Associate Professor, University of the Basque Country, Spain; Business School, University of Deusto, Spain

There is a tendency for companies to follow a traditional model and structure without giving much thought to whether this really suits their needs. In today’s knowledge economy, managers must re-evaluate company structures to allow for more efficient and reactive organizations, and also make the most of crucial networking opportunities. November 2011 208pp 44 figures and 4 b/w tables Hardback £26.00

234x156mm 978-0-230-32016-1

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Strategic Management and Public Service Performance Edited by Rhys Andrews, Research Fellow, George Boyne, Professor of Public Sector Management, Cardiff Business School, both at Cardiff University, UK, Jennifer Law, Lecturer, University of Glamorgan, UK and Richard Walker, Professor of Public Management and Policy, University of Hong Kong

Accompany Herman Miller and a band of people determined to make their company a good global citizen. They end up answering one of the critical questions of our time: Is sustainable business sustainable? Can employees in global companies make great products, take care of the environment, benefit society, and make good money – good times and bad? Contents: Prologue / Rosewood / Honest Design / Magic Zero / The Teacher / Thirty Questions / Dollar Sense / Mister Ohba / Cradle to Cradle / Imagineers / A Better World / Epilogue October 2011 Hardback

256pp £18.99

234x156mm 978-0-230-10660-4

http://www.palgrave.com/products/title.aspx?pid=471255

Strategic management makes a difference to the performance of public organizations. This book demonstrates that the most appropriate response is ‘it all depends’: on which aspects of strategy content and processes are pursued together, and how these are combined with organizational structure and the technical and institutional environment. Contents: Foreword; C.C.Snow / Introduction / Organizational Environments and Performance / Strategy Content and Performance / Strategy Formulation Processes and Performance / Strategy Implementation Processes and Performance / Structure, Strategy and Performance / Environment, Strategy and Performance / Conclusions November 2011 224pp 3 figures and 35 b/w tables Hardback £65.00

216x138mm 978-0-230-25242-4

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strategy

e-shock 2020

Mergers, Acquisitions & Strategic Alliances

How the Digital Technology Revolution Is Changing Business and All Our Lives

Understanding the Process

Michael De Kare-Silver, Digital Prospects, Consulting

What effect have innovations in digital technology had on the way we communicate and work, and what can we expect from the future? Following on from the hugely successful e-Shock, Michael de Kare-Silver analyzes the developments in digital technology over the past decade, and how they have changed our lives both at home and in the workplace Contents: PART I: WHAT HAS CHANGED? / Anytime, Anywhere, Anyhow, Any Device / The Social Media Revolution / PART II: IMPACT ON THE CONSUMER RETAIL LANDSCAPE / What Does This Change Mean? / Every Old Business Model is Under Threat / PART III: IMPACT FOR BRANDS, MARKETERS AND AGENCIES / The Multi-Channel World / How do Brands Cope in the New Digital Age? / Advertising: The Move from Push to Pull / PART IV: IMPACT ON PEOPLE AND SOCIETY / The Dark Side of Technology / PART V: IMPACT ON INDUSTRY / Advantages and Disadvantages / PART VI: THE FUTURE / Building the Future Organization September 2011 168pp 234x156mm 36 b/w photographs and 29 figures Hardback £26.00 978-0-230-30130-6 http://www.palgrave.com/products/title.aspx?pid=510014

Emanuel Gomes, Lecturer in Strategy and International Business, University of Sheffield, UK, Yaakov Weber, Lecturer in Strategic Management, Mergers and Acquisitions Management, Strategic Alliances, and International Strategic Management, Chris Brown, Managing Director of Acquisition Solutions Ltd, UK and Shlomo Yedidia Tarba, Lecturer in Global Strategic Alliances and Mergers and Acquisitions, The Open University, Israel

'This is the first book to provide thorough descriptions and discussion about Mergers and Acquisitions (M&A) and Strategic Alliances (SA). It is also the first to compare these important strategic alternatives that are the main mode for internationalization. The book is an important addition to the current knowledge, for academic, practitioners and students of business administration and international management.’ Drori, Tel-Aviv University, Israel Tackles the strategic, financial and procedural aspects of planning and executing mergers, acquisitions and strategic alliances. It also explores the similarities and differences between these various types of transaction and illustrates each with case studies, to help students from final year undergraduate to MBA. Contents: M&A and Strategic Alliances: The Basic Concepts / Economic Arguments and Consequences / Understanding the Processes: Pre-Agreement Issues / The Evaluation Process: Selecting the type of Arrangement / Choosing the Right Partner / Executing the Transaction / Integration Management September 2011 344pp 234x156mm 40 b/w line drawings and 25 b/w tables Paperback £39.99 978-0-230-28536-1 http://www.palgrave.com/products/title.aspx?pid=476606

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We First How Brands & Consumers Use Social Media to Build a Better World Simon Mainwaring, Founder and CEO, WeFirst; Advisory Board, Center for Public Diplomacy, Annenberg School of Communications, University of Southern California, USA

Mainwaring examines a new practice in which brands aim to earn consumer loyalty and profit, while creating a pillar of sustainable social change. The book assesses how innovative practices answer the pressing issue facing business today: how modern capitalism can satisfy the need for both profit and sustainability. June 2011 256pp 25 b/w illustrations Hardback £17.99

234x156mm 978-0-230-11026-7

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Think Strategically Xavier Gimbert, Business Policy Professor, ESADE Business School, Spain

If you think more strategically than your competitors, your company will win the competitive battle in the mid or long term. This book explains simply and clearly the elements, concepts, analyses and interrelationships that make up this strategic thinking, and shows how to employ it in your business or organization. May 2011 52 figures Hardback

224pp

234x156mm

£26.00

978-0-230-28487-6

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strategy

HIGHLIGHT

Global Strategic Management 2nd edition Philippe Lasserre, Emeritus Professor of Strategy and Asian Business, INSEAD, Singapore

Business Strategy An Introduction 3rd edition David Campbell, Professor of Accounting and Business Ethics, Newcastle University Business School, UK, David Edgar, Professor of Strategy and Business Transformation, Glasgow Caledonian University, UK and George Stonehouse, Professor of Strategic Management and Dean, Edinburgh Napier University Business School, UK

‘This is an extremely well-conceived book. It is concise, clear and straightforward, yet is rigorous in its coverage of the key areas of strategic management. It is well-balanced across strategic analysis, formulation and implementation and makes very good use of case studies and exercises questions. This book really is a breath of fresh air.’ - Emanuel Gomes, Principal Lecturer in Corporate Strategy, Coventry University, UK

Strategic management is at the core of any business. The second edition of Global Strategic Management embraces traditional strategic management teaching, but extends it to a world scale. The text combines a strategic and managerial approach to global issues, blending theory and practical, empirical examples to great effect. November 2007 512pp Paperback £39.99

246x189mm 978-0-230-00836-6

Business Strategy, third edition, provides an ideal introduction for those approaching strategy for the first time. The authors' user friendly style and innovative pedagogical features ensure students engage more readily with the material, so that complex strategic concepts are grasped quickly and easily. The book is accompanied by free Strategic Planning Software (SPS), a strategy simulation platform where students can evaluate, formulate and implement specific company strategies - bringing the real world of business into the classrooom with authentic research and analysis-based activity.

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Contents: PART I: AN INTRODUCTION TO THE STRATEGIC PROCESS / Strategy and Strategic Management / Perspectives on Strategy / PART II: INTERNAL ANALYSIS / The Business Context, Products and Services / Business Competences, Activities and Processes / Knowledge, Talent, Culture and Innovation / Financial Analysis, Audit and Performance / Information Systems and Technology / Strengths, Weaknesses and Strategic Competence / PART III: EXTERNAL ANALYSIS / Analysis of the Macroenvironment / Markets, and Analysis of the Competitive Environment / The International and Global Context / Opportunities, Threats and Strategic Position / PART IV: THE BUSINESS STRATEGY / Competitive Advantage and Strategy / Evaluation and Selection of Strategies / Strategic Development: Direction and Mechanisms / PART V: STRATEGIC IMPLEMENTATION AND MANAGEMENT / Strategic Implementation / Change Management and Leadership / PART VI: CONTEMPORARY ISSUES IN BUSINESS STRATEGY / The Web, New Technology and New Organisational Forms / Quality / Social Responsibility and Business Ethics / Emerging Markets and Industry Superpowers / Index

Making Operational Change Stick

April 2011 Paperback

March 2004 Hardback

392pp £38.99

246x189mm 978-0-230-21858-1

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Journey to Lean John Drew, McKinsey & Company Manufacturing Practice, Europe Blair McCallum, Director, McKinsey & Company Production Systems Design Centre and Stefan Roggenhofer, Leader, McKinsey & Company Manufacturing Practice, Europe

‘...provides an excellent broad-brush introduction to lean...and is well worth reading.' - David Stephens, MCMI, Professional Manager Magazine 224pp £37.00

234x156mm 978-1-4039-1307-4

ebook available from: NetLibrary, Ebrary, Myilibrary, Books24x7, Ebook Library, ebooks.com, Dawson ERA, Waterstone’s, Palgrave Connect Business & Management Collections, Gardners Books http://www.palgrave.com/products/title.aspx?pid=267358

April 2011 Paperback

392pp £38.99

246x189mm 978-0-230-21858-1

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strategy

Practical Sustainability

Cracking the Carbon Code

Creative Cost-Benefits Reinvention

From Grounded Theory to Emerging Strategies

The Key to Sustainable Profits in the New Economy

How to Reverse Commoditization Hell in the Age of Customer Capitalism

Nasrin R. Khalili, Researcher and Practitioner

A structured guideline for development and implementation of business strategies, programs, and models with core sustainability values is then proposed and explicitly discussed, drawing upon management models, tools and techniques proven to be effective in organizational decisionmaking and prognostication. February 2011 Hardback

280pp £40.00

234x156mm 978-0-230-10452-5

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=416389

Terry Tamminen, Cullman Senior Fellow and Director, Climate Policy Program, The New America Foundation and Operating Advisor to Pegasus Capital Advisors, USA Foreword by Governor Arnold Schwarzenegger

Holds critical information that is needed by anyone who wants to understand how to make money from ‘green’ technology and how to avoid investments that will soon suffer from hidden carbon liabilities. Readers will learn to de-code a crucial component of this new economic driver - carbon credits, the world’s first common currency. February 2011 Hardback

192pp £20.00

234x156mm 978-0-230-10950-6

Christian Dussart, Professor of Marketing, HEC Montreal, Canada and Contributing Editor, Décisions Marketing

Using concrete examples this book puts the commoditization phenomenon under the microscope, laying out an economic analysis, followed by solutions and strategic recommendations. January 2011 Hardback

192pp £55.00

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=467683

Global Sustainability as a Business Imperative

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Edited by James A.F. Stoner, Professor of Management Systems and Chairholder, James A.F. Stoner Chair for Global Sustainability, Fordham University, USA and Charles Wankel, Associate Professor of Management, St. John’s University, USA

Power and Influence Green Growth, Green Profit

The Embeddedness of Nations

How Green Transformation Boosts Business

Deborah E. de Lange, Assistant Professor of Strategy and Business, Sawyer Business School, Suffolk University, UK

Roland Berger Strategy Consultants

Green business is here. It is a multi billion business with enormous growth potential, driven by megatrends such as demographic change, climate change and urbanization. It is driving the transformation of existing businesses and changing the way customers and suppliers act, forcing them to rethink their business strategy. November 2010 288pp 47 figures Hardback £26.00

234x156mm 978-0-230-28543-9

International Management Knowledge

This book investigates whether and why social structure influences cooperative organizational strategic decision making in an international relations context. It looks in particular at the United Nations General Assembly (UNGA). January 2011 Hardback

290pp £60.00

234x156mm 978-0-230-10516-4

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234x156mm 978-0-230-10530-0

This first volume in the series addresses the pressing need to align business practices with the requirements of a sustainable world. Delivering new models for conducting business, implications of undertaking new approaches, and ways businesses are transforming and being transformed by their environments. January 2011 Hardback

294pp £62.50

234x156mm 978-0-230-10281-1

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Global Sustainability through Business

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strategy

Managing Complexity in Organizations

More with Less

From Science to Business

Maximizing Value in the Public Sector

How Firms Create Value by Partnering with Universities

Text and Cases

Bernard Marr, Chief Executive and Director of Research, Advanced Performance Institute and James Creelman, Independent Consultant

Christoph Nedopil, Researcher, Ulrich Steger, Director of Forum for Corporate Sustainability Management, both at IMD, Switzerland and Wolfgang Amann, Director of Executive Education, Goethe Business School, Germany

Combining rigorous academic research with the latest practical tools and techniques, this book explores the growing area of complextity management in business. Through a range of high quality international cases, leading authors help students to understand how to manage organizations in unpredictable and complex business environments. December 2010 408pp 40 b/w tables Paperback £36.99

234x156mm 978-0-230-25291-2

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'An intriguing book... Someone should give George Osborne a copy.’ - Allister Heath, City A.M Public sector organizations are about to enter one of the most challenging environments they have ever had to face as they bear much of the cost of the credit crunch. This timely book shows public sector leaders what they need to understand in order to be able to cope with these challenges.

In today’s knowledgebased society universities and firms must learn to engage more effectively. Universities focus on generating new knowledge, while firms are increasingly drawing on external collaborations to add value to their offerings. This book shows managers how to work with universities to boost their competitive position and revenue.

December 2010 272pp 7 b/w tables and 44 figures Hardback £26.00

November 2010 240pp 19 figures Hardback £26.00

234x156mm 978-0-230-28356-5

Revenue Management A Practical Pricing Perspective Edited by Ian Yeoman, Associate Professor of Tourism Futures, Victoria University, Australia and Una McMahon-Beattie, Senior Lecturer, University of Ulster, UK

Pricing is about deciding your market position whereas revenue management is the strategic and tactical decisions firms take in order to optimize revenues and profits. This book offers insights into research, theories, applications and innovations and how to makes these work in different industries. December 2010 296pp 57 figures and 23 b/w tables Hardback £60.00

216x138mm 978-0-230-24141-1

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Georges Haour, Professor, IMD, Switzerland and Laurent Mieville, Director, Unitec, Technology Transfer Office, University of Geneva, Switzerland

234x156mm 978-0-230-23651-6

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Network Strategies for Regional Growth Edited by Martin Johanson, Professor, Department of Business, Uppsala University, Sweden and Heléne Lundberg, Assistant Professor, Department of Social Sciences, Mid Sweden University, Sweden

In many regions the current focus of the state is to initiate and stimulate the emergence of inter-firm networks in order to produce growth. This book takes a management perspective on the operations and processes in these networks and describes and analyzes how and why geographical proximity influences inter-firm networks. November 2010 264pp 216x138mm 12 figures, 21 b/w tables and 1 graph Hardback £65.00 978-0-230-27330-6

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strategy

Customer Experience

The Future of Decision Making

The Green Workplace

Future Trends & Insights

How Revolutionary Software Can Improve the Ability to Decide

Sustainable Strategies that Benefit Employees, the Environment and the Bottom Line

Colin Shaw, Founder and CEO, Qaalfa Dibeehi, Chief Operating and Consulting Officer and Steven Walden, Senior Head of Research and Consulting, all at Beyond Philosophy

Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands. The authors explore growing trends in Experience Psychology, Social Media and Neuroscience and their impact on Customer Experience that businesses need to understand to gain preference, loyalty and market share. September 2010 224pp 234x156mm 9 b/w tables, 21 figures and 16 b/w illustrations Hardback £26.00 978-0-230-24781-9

Roger C. Schank, Executive Director and Founder, Engines for Education, Inc.; Chairman and CEO, Socratic Arts, Inc., Dimitris Lyras, Founder, Ulysses-Systems and Elliot Soloway, Arthur F. Thurnau Professor, University of Michigan, USA; Principal Investigator, Centre for Learning Technologies in Urban Schools

We now possess the capability to make great business decisions in even the most difficult situations with the use of today’s advanced software capability. The authors, who are experts in the field, explain the new science of decision-making and offer examples and advice that will enable readers put it to use in their organizations.

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Gardners Books, Myilibrary, NetLibrary, Waterstone’s, Amazon Kindle, Palgrave Connect Business & Management Collections

September 2010 224pp Hardback £37.50

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Competitive Advantage of Nations Michael E. Porter, Bishop William Lawrence University Professor, Harvard Business School, USA

Personality and the Business Organization Tony Ellson, University of Cardiff, UK

‘This book deserves widespread reading.’ - Arch Woodside, Professor of Marketing, Carroll School of Management, and Editor-in-Chief, Journal of Business Research 288pp £72.00

216x138mm 978-1-4039-1751-5

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‘America’s top business guru...Professor Michael Porter of Harvard Business School is...consultant to the world on what makes economies hum. His status as an international authority on the right way to manage rests on a quarter of a century of mining data from the corporate coalface.’ - The Times April 1998 Hardback

896pp £31.00

234x156mm 978-0-333-73642-5

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The manager’s guide to building a green workplace that benefits the environment, the financial bottom line, and the individual employee. September 2010 256pp Paperback £10.99

234x156mm 978-0-230-10336-8

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Scenario Planning The Link Between Future and Strategy Revised and Updated Revised and Updated edition Mats Lindgren, CEO and Hans Bandhold, Senior Partner, both at Kairos Future

Recent research in the field of business strategy has shown that strategic flexibility can be achieved through a scenario planning perspective for longterm competition and performance. The authors have drawn upon examples and case studies to develop a new model for scenario planning that is closely integrated with strategy and innovation. March 2009 Hardback

216pp £28.00

234x156mm 978-0-230-57919-4

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‘A must-read for any company, regardless of its place on the green spectrum.' - The Green Workplace

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Culture and Positioning as Determinants of Strategy

March 2004 Hardback

234x156mm 978-0-230-10365-8

Leigh Stringer, LEED® Accredited Professional and Vice President, HOK

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quantitative methods & operational research Quantitative Methods & Operational Research

Essential Quantitative Methods For Business, Management and Finance 5th edition Les Oakshott, Associate Fellow, Warwick Business School, University of Warwick, UK

‘Compared to so many other texts this book is ideal for a first course in Quantitative Methods.' - Lee Fawcett, Lecturer in Statistics, Newcastle University, UK A great value, studentfriendly introduction to quantitative methods. Clear and accessible, the book covers the essentials, whilst also appealing to more advanced students. Focused on problemsolving in a real business context, with plenty of pedagogical features and real world examples, students are guided through the subject clearly and methodically. Contents: Preface / Notes / Acknowledgements / PART I: MATHEMATICAL APPLICATIONS / Revision Mathematics / Keeping up with Change: Index Numbers / PART II: COLLECTING AND INTERPRETING DATA / Collecting Data: Surveys and Samples / Finding Patterns in Data: Charts and Tables / Making Sense of Data: Averages and Measures of Spread / PART III: PROBABILITY AND STATISTICS / Taking a Chance: Probablility / The Shape of Data: Probability Distributions / Interpreting with Confidence: Analysis of Sample Data / Checking Ideas: Testing a Hypothesis / Cause and Effect: Correlation and Regression / PART IV: DECISION MAKING TECHNIQUES / How to Make Good Decisions / Choosing Wisely: Investment Appraisal / Forecasting: Time Series Analysis / Making the Most of Things: Linear Programming / Planning Large Projects: Network Analysis / Appendices / Index January 2012 Paperback

528pp £37.99

246x189mm 978-0-230-30266-2

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Quantitative Methods for Business, Management & Finance 3rd edition

The Practice of Statistics for Business and Economics International 3rd edition

Louise Swift, Medical Statistician and Sally Piff, Tutor in Quantitative Methods, both at University of East Anglia , UK

‘This is one of the best statistics textbooks I’ve read. The way this book combines statistical theory with real data (using SPSS) is excellent.’ - John Simister, Management Department, Birkbeck College, University of London, UK Quantitative Methods is a comprehensive guide to the techniques any student of business or finance is likely to need. The authors’ coaching, learningby-doing approach, coupled with the text’s clear structural outline makes essential mathematical skills far less daunting. Contents: PART I: ESSENTIAL MATHS / Numbers and Symbols / Simplifying Expressions / Solving Problems / Modelling Using Straight Lines / PART II: MORE MATHS / Some Special Equations / Modelling Using Curves / Rates of Change / PART III: DESCRIBING DATA / Pictures of Data / Summarising Data / PART IV: PROBABILITY / Measuring Uncertainty / Numerical Outcomes / Continuous Numerical Outcomes / Some More Probability Distributions / PART V: STATISTICS / Estimation / Testing Hypotheses / Correlation and Regression / Comparing Two Populations / Nonparametric methods / Categorical Data / Forecasting / Statistics in Practice / PART VI: BUSINESS MODELLING / Linear Programming Models / Planning Projects / Models for Inventory Control / Time and Money / Decision Making / Simulating Reality / Controlling Quality / STATISTICAL TABLES / Cumulative Binomial Probabilities / Cumulative Standard Normal Probabilities / Percentage Points of the Standard Normal Distribution / Random Digits / Percentage Points of the t Distribution / Percentage Points of the x2 Distribution

David S. Moore, George P. McCabe, Bruce Craig, all at Purdue University, USA, Layth Alwan, University of Wisconsin-Milwaukee, USA and William M. Duckworth, Creighton University, USA

This successful text immerses students in the course immediately, allowing them to make data-informed, realworld business decisions almost from day one. By discussing data production early in the book, students are involved in practical, statistics-supported business decision making from the outset. Using real data to provide a context for tackling modern business problems, it introduces a range of core ideas early - including data production and interpretation. Contents: PART I: DATA / Examining Distributions / Examining Relationships / Producing Data / PART II: PROBABILITY AND INFERENCE / Probability and Sampling Distributions / Probability Theory / Introduction to Inference / Inference for Distributions / Inference for Proportions / PART III: TOPICS IN INFERENCE / Inference for Two-Way Tables / Inference for Regression / Multiple Regression / Statistics for Quality: Control and Capability / Time Series Forecasting / One-Way Analysis of Variance / PART IV: OPTIONAL INDIVIDUAL COMPANION CHAPTERS / Two-Way Analysis of Variance / Nonparametric Tests / Logistic Regression May 2011 Hardback

820pp £48.99

240x220mm 978-1-4292-9014-2

Published by W. H. Freeman http://www.palgrave.com/products/title.aspx?pid=527096

March 2010 856pp 246x189mm 50 graphs, 100 colour tables and 50 diagrams Paperback £39.99 978-0-230-21824-6 http://www.palgrave.com/products/title.aspx?pid=301344

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human resource management & employee relations

Human Resource Management in a Global Context

Human Resource Management & Employee Relations

A Critical Approach Robin Kramar, Professor of Human Resource Management, Australian Catholic University, Australia and Jawad Syed, Senior Lecturer in Human Resource Management and Industrial Relations, Kent Business School, University of Kent, UK

Human Resource Management Theory and Practice 4th edition John Bratton, Professor of Sociology, Thompson Rivers University, Kamloops, Canada and Jeff Gold, Principal Lecturer, Leeds Business School, Leeds Metropolitan University, UK

The fourth edition of Human Resource Management offers a comprehensive and accessible analysis of contemporary theories and concepts in key human resources activities. It encourages students to think critically and evaluate the nature of HRM in order to develop a deeper understanding of employment relations. Contents: PART I: THE HUMAN RESOURCE MANAGEMENT ARENA / The Nature of Contemporary Human Resource Management / Strategic Human Resource Management / International Human Resource Management / PART II: THE HUMAN RESOURCE MANAGEMENT CONTEXT / Global Capitalism and Context of HRM / Restructuring Work and Organizations / PART III: HUMAN RESOURCE MANAGEMENT PRACTICES / Human Resource Planning / Recruitment and Selection / Performance Management and Appraisal / Learning and Human Resource Development / Reward Management / Union-Management Relations / Employee Involvement and Relations / Employee Safety and Wellness / PART IV: THE EVALUATION CONTEXT / Evaluating Human Resource Management / Conclusion: Rebuilding Trust and Voice March 2007 Paperback

704pp £41.99

246x189mm 978-0-230-00174-9

http://www.palgrave.com/products/title.aspx?pid=275653

‘I found the book innovative in its strong intellectual foundations, which are often lacking in HRM texts...It would be a most valuable addition to our reading lists.' Geoffrey Wood, University of Sheffield, UK A global, contemporary and critical view of human resource management. Using international examples and case studies, this text covers the basic principles of HRM, whilst exposing students to real world issues facing managers on a daily basis. Written by an international team of contributors and edited by highly respected HRM scholars, this text is essential reading for anyone who wants to understand and engage critically with HRM in a globalised world. Contents: Introduction / PART ONE: THE HRM ARENA / Contextualising HRM / A Critical Perspective on Strategic HRM / HRM in Contemporary Transnational Companies / Diversity Management / HRM and Ethics / PART TWO: HRM IN PRACTICE / Human Resource Planning / Job and Work Design / Recruitment and Selection / Performance Management / Reward Management / Training, Development and Learning / PART THREE: HRM AND CONTEMPORARY ISSUES / Change Management and HRM / HRM, Productivity and Employee Involvement / Work Life Balance in the 21st Century / Managing Human Resources and Quality / HRM in Small to Medium Enterprises / Conclusion

Lessons on Profiting from Diversity Edited by Gloria Moss, Senior Lecturer, Buckinghamshire New University, UK

Shows the strong business case for diversity and the deleterious effects of not allowing diversity to take root in organizations by providing a fascinating insight into the case for gender diversity in the professional services, marketing and digital arenas, and the way in which a diversity mindset can be fostered in organizations. Contents: Introduction and Overview; G.Moss / PART I: DIVERSITY IN GENERAL / Diversity and Webdesign; G.Moss / PART II: AGE / Age and Grey Entrepreneurship; L.Watkins-Mathys / Digital Communications and Older Groups: an Anglo-French Comparison; H.Mullen, G.Moss & C.Wulf / PART III: PERSONALITY / Adapting Communications Styles to the Needs of the Market; H.Buchanan / PART IV: GENDER / Transforming a White, Masculine Organisational Culture; I.Dodds / Maximising the Effectiveness of Advertising for Female Markets; T.Jordan / Breaking the Glass Ceiling in the Professional Services Sector: Insights into the Legal, Accountancy, Design and IT Sectors; G.Moss / Profiting from Diversity in the Banking Sector; I.Maque, A.Becuwe, I.Prim-Allaz & A.Garnier / PART V: DISABILITY / Deaf People in the Workplace; M.Hersh November 2011 240pp 26 b/w tables and 7 figures Hardback £65.00

216x138mm 978-0-230-25020-8

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January 2012 496pp 246x189mm 32 colour tables and 24 figures Paperback £38.99 978-0-230-25153-3 http://www.palgrave.com/products/title.aspx?pid=398383

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human resource management & employee relations

Organizational Misbehaviour in the Workplace Narratives of Dignity and Resistance

Human Resource Development

Jan Ch Karlsson, Professor of Sociology, Karlstad University, Sweden

People need dignity and autonomy at work. If they are denied this, there will be a strong tendency to resist working conditions and misbehave at work. This book presents and analyzes stories about people’s resistance in working life that make us reflect upon how employees are treated at work and consequences thereof. November 2011 176pp 9 b/w tables and 2 figures Hardback £65.00

216x138mm 978-0-230-29679-4

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Changing Female Identities Decisions and Dilemmas in the Workplace Alicia E. Kaufmann, Academic Director, University of Alcala de Henares, Spain

siblings.

Changing Female Identities explores the influence of parental figures, the roles that women use as their models, the diverse feelings that arise as a result of family mandates and emotions in relation to cooperation or competition among

Contents: The Road to Senior Management / Money as a Hidden Means of Dependency in Women / Dilemmas in the Transition to Top Management / Executive Coaching and Empowerment for Women / Future Trends for the Information Society / Situation of Women in Europe October 2011 176pp 216x138mm 4 illustrations and 38 b/w tables Hardback £60.00 978-0-230-29284-0

Stress in Turbulent Times

Foundations, Process, Context 3rd edition

Ashley Weinberg, Directorate of Psychology, University of Salford, UK and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, Lancaster University, UK

Stephen Gibb, Lecturer, Department of Human Resource Management, University of Strathclyde, UK

'This book provides a comprehensive guide to what HRD is, the influences that shape it and the methods for implementation, and it discusses the key issues surrounding the application and design of HRD strategies in a clear and concise manner. A very important core text for those interested in how to consider and to apply learning in the workplace.’ - David Banner, Westminster University, UK Human Resource Development, third edition, provides a complete and integrated introduction to the processes, practices and perspectives of HRD in the workplace from a theory and practice perspective. Various aspects of HRD at work are explored through case studies; encouraging the student to link the practicalities of HRD with academic analysis.

Stress is undoubtedly one of the major workrelated illness and is even more likely in times of economic uncertainty and downturn. The authors assess the psychological challenges created by instability and uncertainty and provide a survival toolkit that shows the reader how to combat stress in their own lives. Contents: How did it Get to This? / Why are Turbulent Times so Stressful? / Stress in the Workplace / Worries Closer to Home: Money and Housing / Dealing with Stress in the Workplace / How do I Cope With Stress: A Survival Toolkit December 2011 192pp Hardback £20.00

234x156mm 978-0-230-23560-1

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Contents: Introduction to Human Resource Development / PART I: PROCESS / HRD Needs: People, Work and Organisations / Designing for HRD: Principle and Applications / Managing Workplace HRD in Action / HRD Quality: Reviewing and Evaluating / HRD and Theory / PART II: PRACTICES / HRD Strategies: Systems, Roles and Outcomes / Development Partnerships: Coaching and Mentoring / Learning in Groups / Technology Change and HRD / HRD Provider Organisations / PART III: PERSPECTIVES / Workplace HRD and Public Policy / Knowledge Management and Communities of Practice / Diversity Themes and HRD / Strategic HRD / Looking Ahead October 2011 464pp 12 b/w line drawings Paperback £36.99

246x189mm 978-0-230-24710-9

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human resource management & employee relations

The Future of Employment Relations New Paradigms, New Developments Edited by Adrian Wilkinson, Director, Centre for Research on Work, Organisation and Wellbeing and Keith Townsend, Research Fellow, Griffith University, Australia

What’s Next?

Working for the State

How Professionals Are Refusing Retirement

Employment Relations in the Public Services

Studies the steps taken by a group of professionals from the Boomer generation as they move from a linear career path into an uncharted stage somewhere between middle age and old age, a continued professional life and traditional retirement. What is next for those professionals who do not want to take a back seat at retirement age?

Discussing some fundamental theories and approaches to work and employment relations, and their connection to broader political and societal changes occurring throughout the world, this book contains a series of informed contributions written by prominent leading scholars from across the globe in their respective fields. Contents: The Changing Face of Work and Employment Relations; K.Townsend & A.Wilkinson / PART I: MANAGING PEOPLE IN ORGANISATIONS / High Performance Human Resources; D.Lewin / Gender, Equality, Diversity and a New Industrial Relations Paradigm? G.Kirton / Managing ER across Organisational Boundaries; M.Marchington, K.Hadjivassiliou, R.Martin & A.Cox / Franchises, Organisations and HRM; A.Kellner, K.Townsend & A.Wilkinson / PART II: NEW PERSPECTIVES ON EMPLOYMENT / Engaged in What? So What? A Role-Based Perspective for the Future of Employee Engagement; T.M.Welbourne / Developing a Contemporary Approach to Conceptualising Employee Actions; K.Townsend & J.Richards / Employee Looks and Lookism: A New Form of Labour and Employment Discrimination; C.Warhurst, D.Van den Broek, D.Nickson & R.Hall / Trust, HRM and the Employment Relationship; G.Dietz, A.Martins & R.Searle / PART III: EMPLOYMENT RELATIONS AND THE SOCIETY / Workplace Partnership and the Future Trajectory of Employment Relations within Liberal Market Economies; T.Dobbins & T.Dundon / The Global Financial Crisis and Workplace Relations; D.Peetz, A.Frost & S.Le Queux / Sustainability and HRM: A Model and Suggestions for Future Research; I.Ehnert / Corporate Governance Systems and Industrial Relations; C.Brewster, M.Goergen & G.Wood October 2011 240pp 9 b/w tables and 2 figures Hardback £65.00

Edited by Susan Corby, Professor of Employment Relations, Business School and Graham Symon, Senior Lecturer in HR and OB, both at University of Greenwich, UK

Dona Roche-Tarry, Managing Partner, Board Services, CTPartners (UK) Ltd and Dale Roche-Lebrec, Freelance Writer

Contents: Introduction / PART 1 / The Disappearing Point On The Horizon / Reigniting Passion / Preparing For An Encore And Plurality / PART II / Multiple Questions, Multiple Choices / The Business Connection / Giving Back – Foundations, Volunteering and Mentoring / Pursuing Your Passions / It’s All In The Family / Business As Usual / The Business Of People / The Boys And The Girls, East And West / Seeing The Connections / The Broadest Of Futures / Road Map / Conclusion / Our Interviewees / Helpful Websites / Notes / Additional Sources / About The Authors October 2011 224pp 7 figures and 3 b/w tables Hardback £26.00

234x156mm 978-0-230-29125-6

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This book examines the impact of public sector reforms and reorganizations on the experiences of the UK public sector’s six million workers and those employed in the private sector but providing public services. Chapters bring long-standing topics up-to-date, such as worker representation and reward. Contents: PART I: INTRODUCTION / From New Labour to a New Era? S.Corby & G.Symon / PART II: THE CONTEXT / Public Sector Reform and Employment Relations in Europe; M.Gold & U.Veersma / The Economic and Financial Context: Paying for the Banks; J.Shaoul / Public Sector ‘Ethos’; J.Lethbridge / PART III: ISSUES / Rewarding Public Servants: Continuity and Change; G.White / Equality in the Public Sector: The Sky Darkens; S.Corby / PART IV: THE ACTORS / Assistant Roles in a Modernised Public Service: Towards a New Professionalism? S.Bach / The Third Sector’s Provision of Public Services: Implications for Mission and Employment Conditions; I.Cunningham / Leaders in Public Service Organisations; P.McGurk / Organised Labour and State Employment; G.Symon / Consultants in Government: A Necessary Evil? P.Graham / PART V: CONCLUSION / Conclusion: Making Sense of Public Sector Employment Relations in a Time of Crisis; G.Symon & S.Corby September 2011 240pp 11 b/w tables and 6 figures Hardback £65.00

216x138mm

216x138mm 978-0-230-27863-9

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human resource management & employee relations

Diversity, Ethnicity, Migration and Work

Innovations in Stress and Health

Geraldine Healy, Professor of Employment Relations, Queen Mary, University of London, UK and Franklin Oikelome, Lecturer in Human Resource Management, The University of Hull, UK

Susan Cartwright, Professor of Organizational Psychology and Well Being; Director of Centre for Organizational Health and Well Being and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, both at Lancaster University, UK

Providing a comprehensive picture of diversity, ethnicity, and migration in the health sector this book analyzes the key themes of career and career structures, social processes, segregation, racism and sexism at international, national and local levels.

The costs of stress and ill-health to society are enormous. In recent years, there has been an increasing focus on workplace initiatives to reduce stress and improve individual resilience. This volume brings chief medical officers, leading health professionals and academics to present their views on innovations in the field of stress and health.

Contents: Working in the Health Services - Troubles, Issues, Migration and Ethnicity / The Health Service Labour Market - An International Perspective / Diversity, Ethnicity, Migration and Health in the UK and USA / Diversity, Ethnicity, Migration and Health in a Developing Country - The Case of Nigeria / International Medical Graduates - Working in a Two Tier System / Gendered Differences in Medical Careers of International Medical Graduates and UK and US Medical Graduates / Working in Health Care - The Importance of Social Processes / International and Local Quality and Diversity Networks in Health / Diversity Policies Across National Boundaries: How Health Service Organisations in the Global North are Responding to Exclusion

Contents: Introduction; S.Cartwright & C.L.Cooper / Is Pressure or Energy Management the Key to High Performance?; E.Teasdale & S.Connelly / Developing Vitality: Evidence from the Lamplighter Health Initiative; J.Cooper, D.Patterson, S.Cartwright & P.Gibbs / Organizational Factors that can Help to Support, or Work Against, the Introduction of Interventions to Reduce Stress at Work; S.Whitaker / The Whole is Greater than the Sum of the Parts: Developing a Systems Approach to Tackling Mental Health in the Workplace; S.Wang & A.Kinder / Promoting Emotional Well-Being through Social Prescribing; H.Abernethy

International Perspectives

August 2011 320pp 45 b/w tables and 1 figure Hardback £60.00

216x138mm 978-0-230-25218-9

Employment Law Simon Honeyball, Senior Teaching Fellow, University of Exeter, UK

An engaging introduction to some of the more advanced writing on employment law, designed for a reader with a reasonable grasp of the basic legal principles. The book is illuminated throughout with discussion of the specific issues which reveal the practical significance of different theoretical positions. Contents: The Idea of Employment / The Employment Contract and Theory / The Employment Contract and Practice / Discrimination at Work / Termination of Employment / Collective Aspects of Employment / Human Rights and Employment / The Employment Legal System July 2011 Paperback

240pp £19.99

234x156mm 978-0-230-27840-0

Palgrave Macmillan Great Debates in Law Series Editor: Jonathan Herring http://www.palgrave.com/products/title.aspx?pid=468470

August 2011 192pp 234x156mm 2 photographs, 8 figures and 2 charts Hardback £26.00 978-0-230-25191-5 http://www.palgrave.com/products/title.aspx?pid=409204

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human resource management & employee relations

Bad Apples

Managing People in a Downturn

Identify, Prevent & Manage Negative Behaviour at Work Adrian Furnham, Professor of Psychology, University College London, UK and John Taylor, Consultant, UK

'...a very scholarly book...’ - Business Executive In a difficult economic climate it is more important than ever to manage bad behaviour in the workplace and minimize the damage negative and destructive employees can have on an organization. This book looks at the problems companies can face but also shows how to resolve these issues and work towards a positive outcome. Contents: Preface / Introduction / The Risks / Defining Risk / Counter Productive Behaviours / The Dark Side of Leaders / How Vulnerable Are You? / Countering the Threat / Bringing Them In / Weeding Out / Security at Work / Developing Loyalty and Commitment / Leadership / Development of Staff / Exit Policy / Conclusion / Getting it Right February 2011 10 charts Hardback

320pp

234x156mm

£26.00

978-0-230-58474-7

Adrian Furnham, Professor of Psychology, University College London, UK

A collection of engaging and thought-provoking essays looking at the world of business and management during a recession. Furnham takes a sideways look at some business issues that are often brushed under the carpet and examines recent academic contributions to business literature in an amusing and jargon-free style. May 2011 1 b/w table Paperback

232pp

234x156mm

£20.00

978-0-230-29854-5

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Corporate Psychopaths Organizational Destroyers Clive Boddy, Visiting Professor, University of Lincoln, UK

Psychopaths are little understood outside of the criminal image. However, as the recent global financial crisis highlighted, the behavior of a small group of managers can potentially bring down the entire western system of business. This book investigates who they are, why they do what they do and what the consequences of their presence are. April 2011 208pp 35 b/w tables and 15 diagrams Hardback £60.00

Human Resource Management in Project-Based Organizations The HR Quadriad Framework Karin Bredin, Assistant Professor, Linköping University, Sweden and Jonas Söderlund, Professor, BI Norwegian School of Management, Norway

Presenting findings from research into Sweden’s leading multinationals this book focuses on engineering companies operating in global industries such as pharmaceutical, aerospace, packing systems and automotive. It explores research and practice within the area of HRM focusing on project-based organizations. Contents: Projectification on the Way / Project-Based Organizations / Human Resource Management in Context / Reframing HRM: The HR Quadriad / Line Managers in the HR Quadriad / Project Managers in HRM / Project Workers in Project-based Firms / HR Specialists in Project-based Organizations / Comparisons and Contrasts May 2011 9 figures Hardback

256pp

216x138mm

£60.00

978-0-230-23190-0

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=364391

216x138mm 978-0-230-28472-2

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human resource management & employee relations

Boundaryless Careers and Occupational Wellbeing Edited by Michela Cortini, Professor, University G. D’Annuncio of Chieti-Pescara, Italy, Giancarlo Tanucci, Professor of Work and Organizational Psychology, University of Bari, Italy and Estelle Morin, Professor of Organizational Behavior, HEC Montreal, Canada

Globalizing Employment Relations

New Trade Union Activism

Multinational Firms and Central and Eastern Europe Transitions

Class Consciousness or Social Identity?

A topical consideration of the challenges posed by the transition to more temporary employment arrangements as we move from an industrial to a knowledge-based economy. December 2010 336pp Hardback £60.00

216x138mm 978-0-230-23660-8

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=376267

Can Pay Be Strategic? A Critical Exploration of Strategic Pay in Practice Jonathan Trevor, Lecturer, Judge Business School, University of Cambridge, UK

Pay is a key element of the employment relationship and it has been advocated by some recently as a tool for enhancing organizational performance and sustained competitiveness. This book explores the realities of contemporary pay management in seven leading companies operating globally in the fast moving consumer goods sector. Contents: Introduction / Review of the Literature / Research Methods / Pay Practice at the Level of Industry / Case Study Company Pay Practice at the Level of Approach / Case Study Company Pay Practice at the Level of Design / Case Company Pay Practice at the Level of Operation / The Reality of Strategic Pay in Practice / Can Pay Be Strategic? / Conclusion and Implications December 2010 240pp 10 figures and 10 b/w tables Hardback £60.00

216x138mm 978-0-230-22354-7

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=324754

Edited by Sylvie Contrepois, Senior European Research Fellow, Working Lives Research Institute, London Metropolitan University, UK, Violaine Delteil, Lecturer, University Paris 3 Sorbonne Nouvelle, France, Patrick Dieuaide, Lecturer, University Paris 1 Pantheon-Sorbonne, France and Steve Jefferys, Professor of European Employment Studies, University of North London, UK

A unique exploration of the the contributions made by multinational corporations to the difficult labour market transitions towards full integration of Central and Eastern Europe members of the European Union. This book considers the roles played by US, British and German multinational companies (MNCs) in Central and Eastern Europe December 2010 264pp 14 b/w tables and 13 figures Hardback £65.00

216x138mm

Sian Moore, Reader, Working Lives Research Institute, London Metropolitan University, UK

The past decade has seen the emergence of new types of trade union representatives attracting new and more diverse activists; this book explores their motivations and values, drawing upon the voices of the activists themselves and capturing the relationship between work, social identity and class consciousness. December 2010 208pp 1 b/w table Hardback £50.00

978-0-230-24411-5

ebook available from: Palgrave Connect Social Sciences Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=394926

Managing an Age-Diverse Workforce Edited by Emma Parry, Senior Research Fellow and Shaun Tyson, Emeritus Professor, Cranfield School of Management, UK

978-0-230-25243-1

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Unique in the multiple approaches that it encompasses, this book includes discussions of both older and younger workers, employer and employee perspectives, generational and age diversity and international comparisons. It includes both conceptual argument and empirical research in order to provide insights into this important area. November 2010 328pp 23 b/w tables and 15 figures Hardback £65.00

216x138mm 978-0-230-24093-3

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human resource management & employee relations

Working in Adversarial Relationships

Next Generation Talent Management

Operating Effectively in Relationships Characterized by Little Trust or Support

Talent Management to Survive Turmoil Andrés Hatum, Associate Professor, IAE Business School, Austral University, Argentina

Aryanne Oade, Director, Oade Associates Limited

'Reading this book is like having a personal coach at your fingertips. This reader friendly book is filled with compelling insight, real-life illustrations and practical to-dos. I can’t imagine any person who won’t find a mirror image in every section of the book.’ - H.Y. Pomerance, Chief Talent Officer, New York Life Insurance Company, USA A highly practical and insightful book; it will help you to perform more effectively in a workplace which requires you to function effectively in predominantly adversarial relationships. Whether you work for a small, medium or large organization this book will enable you to get things done effectively in prevailingly oppositional relationships. Contents: Overview / How To Use This Book / What is an Adversarial Working Relationship?: The Behaviours and Dynamics in a Relationship Characterised by Little Trust or Support / The Impact of Adversarial Behaviour at Work: The Consequences of Oppositional Behaviour for Workplace Relationships / Low Trust, Low Support: The Cornerstones of an Adversarial Approach / Selective Adversarial Behaviour: Colleagues Who Sometimes Use an Adversarial Approach and Who Sometimes Don’t / Working with Adversarial Peers: Getting Things Done Through Influence / Managing Adversarial Team Members: Confronting Counter Productive Behaviour / Reporting to an Adversarial Manager: Handling a Boss with Organisational Authority and an Adversarial Mindset / Adversarial Allies: A Narrative Case Study November 2010 216pp 1 chart Hardback £26.00

In the past talent was largely an issue for Human Resources personnel. Now, in an era characterized by workforce heterogeneity and changing environments, talent is an important issue for managers themselves. This book explains the organizational transformations that have occurred and the new talent challenges managers have to confront.

Rethinking Coaching Critical Theory and the Economic Crisis Angélique Du Toit, Lead Academic in Coaching and Stuart Sim, Professor of Critical Theory, both at University of Sunderland, UK

Coaching is being proposed as the best method to encourage a change in the ideologies that have brought about the credit crunch. The authors’ concern is to show how coaching can widen its intellectual range to become a progressively more effective technique within organizational life. Contents: PART I: INTRODUCTION / Rethinking Coaching / PART II: COACHING / Coaching as Theory and Practice / Who Benefits from Coaching?: Case Studies / The Limitations of Coaching / PART III: THEORY / The Rise of Critical Theory / Scepticism in Public Life / PART IV: THEORY INTO COACHING / The Market Paradigm: What Went Wrong? / A New Dawn: Applying Critical Theory to Coaching / Coaching and the Whistleblowing Dilemma / Conclusion: Radical Coaching and Business as Usual

Contents: Acknowledgments / Introduction / Talent Management / Talent Management Step 1: Attracting the Right Talent / Talent Management Step 2: Broadening the Scope of Development / Talent Management Step 3: A Long-term Retention Model / Connecting the Dots: Attraction, Development and Retention

October 2010 Hardback

October 2010 176pp 234x156mm 31 b/w illustrations, 9 b/w tables and 40 figures Hardback £26.00 978-0-230-27929-2

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208pp £60.00

216x138mm 978-0-230-24054-4

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human resource management & employee relations

Emotionalizing Organizations and Organizing Emotions

Action Learning

Human Resource Development

History and Evolution

Theory and Practice

Edited by Barbara Sieben, Assistant Professor, Free University of Berlin, Germany and Åsa Wettergren, Research Fellow, Karlstad University, Sweden

Edited by Yury Boshyk, Chairman, Global Executive Learning and Robert Dilworth, Associate Professor Emeritus, Virginia Commonwealth University, USA

Delivers a strong contribution to the field of research on emotions in organizations offering original pieces of research. Uniting scholars from organization and management research and sociology, it conveys trans-disciplinary insights into the multidimensional ‘nature’ of emotion and its appearance in organizational structures and processes.

The first of a two volume set that fully explore the roots of action learning and the legacy of its principal pioneer, Reg Revans. Rather than prescribe one approach to action learning, it shows alternative approaches to fit different contexts, including classic action learning, action reflection learning and business driven action learning.

Edited by Jeff Gold, Principal Lecturer, Julie Beardwell, Associate Dean, Rick Holden, Principal Lecturer in HRD, Paul Iles, Professor of Human Resource Development and Jim Stewart, Professor of Human Resource Development , all at Leeds Business School, Leeds Metropolitan University, UK

September 2010 312pp 3 b/w tables and 4 figures Hardback £60.00

February 2010 1 figure Hardback

216x138mm 978-0-230-25015-4

320pp

216x138mm

£63.00

978-0-230-57640-7

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

ebook available from: Palgrave Connect Business & Management Collections, Myilibrary, NetLibrary, Ebook Library, ebooks.com, Ebrary, Dawson ERA

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'Intellectually rigorous, accessible and comprehensive - it ticks all the boxes for an excellent textbook.' - Clare Valentin, HRD Programme Director, University of Edinburgh, UK A comprehensive and critical evaluation of the theory and practice of HRD. Ideally suited for undergraduates, it guides students through key contemporary topics. Written by a team of leading academic experts and packed with learning activities and real world examples, it is essential reading for any student studying a module in HRD. November 2009 504pp 246x189mm 66 b/w tables and 34 diagrams Paperback £37.99 978-0-230-21687-7

Organizational Stress Management

Action Learning and its Applications

A Strategic Approach 2nd edition

Edited by Robert Dilworth, Associate Professor Emeritus, Virginia Commonwealth University, USA and Yury Boshyk, Chairman, Global Executive Learning

Ashley Weinberg, Directorate of Psychology, University of Salford, UK, Valerie J Sutherland, Independent Consultant and Researcher, Canada and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, Lancaster University, UK

This second volume of two discusses the employment of action learning in different contexts, including healthcare, education, government, military and the business world. Use of action learning in delivery of Future Search Conferences is addressed, as well as action learning in community and civil society and the future of action learning.

Including practical advice on how to conduct a stress audit and how to target stress ‘hot spots’ within an organization, Organizational Stress Management provides a fresh strategic model for the manager concerned with the negative effects stress can have both on company performance and the quality of life of individuals at work. September 2010 312pp 2 b/w tables and 10 figures Hardback £26.00

234x156mm 978-0-230-20392-1

February 2010 Hardback

344pp £63.00

216x138mm 978-0-230-57641-4

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People Skills 3rd edition Neil Thompson, Independent Trainer and Consultant, UK

A comprehensive introduction to the diverse field of people skills. Thoroughly updated, it boasts six additional chapters with relevance to a wide range of occupations and environments. This book is an essential companion to all students, practitioners and managers across the helping professions. March 2009 336pp 20 b/w illustrations Paperback £19.99

234x156mm 978-0-230-22112-3

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human resource management & employee relations Critical Perspectives on Work and Employment Series

Are Bad Jobs Inevitable? Trends, Determinants and Responses to Job Quality in the Twenty-First Century

Series Editors: Irena Grugulis, Caroline Lloyd, Chris Smith and Christopher Warhurst

Edited by Chris Warhurst, Professor, University of Sydney Business School, Australia, Patricia Findlay, Professor of Work and Employment Relations, University of Strathclyde, UK, Chris Tilly, Professor of Urban Planning and Director, University of California, USA and Francoise Carre, Research Director at the Center for Social Policy, University of Massachusetts, USA

Retail Work Edited by Irena Grugulis, Professor of Employment Studies, Durham University Business School, UK and Ödül Bozkurt, Lecturer, Lancaster University School of Management , UK

'This volume argues convincingly for our attention: stressing the significance of skills and skilling, emphasising the diversity of ‘shop work’ and addressing the corporate policies behind retail work practices. I thoroughly recommend it.’ - Michelle Lowe, Professor of Retail Management, University of Surrey, UK Internationally renowned experts assess the role of retail work in modern industrial economies in Retail Work. Chapters are arranged thematically to capture four aspects of retail work: the nature of work and the shop floor; work across the supply chain and the wider productive system; the skills used in retailing; and workers as a collectivity. March 2011 17 b/w tables Paperback

336pp

234x156mm

£29.99

978-0-230-28357-2

An edited book in the Critical Perspectives on Work and Employment Series that is associated with the annual International Labour Process Conference, it focuses on job quality: debates, developments, issues and trends; workplace practice and interventions. Written by world-leading academics it contains cutting-edge research. March 2012 Paperback

232pp £31.99

Management, Work and ORganisations Series Series Editors: Gibson Burrell and Mick Marchington This series of textbooks covers the areas of Human Resource Management, Employee Relations, Organisational Behaviour and related Business and Management fields. The series is relevant for a number of business and management courses, including MBA and post-experience courses, specialist Masters and postgraduate diplomas, professional courses, and final year undergraduate courses. www.palgrave.com/business/mwo

Equality, Inequalities and Diversity Contemporary Challenges and Strategies Edited by Geraldine Healy, Professor of Industrial Relations, Gill Kirton, Reader in Employment Relations, Mike Noon, Professor of Human Resource Management, School of Business and Management, all at Queen Mary, University of London, UK

234x156mm 978-0-230-33691-9

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Equality, Inequalities and Diversity offers an authoritative critical analysis of equality, inequality and diversity in organizations. Using international examples it explores contemporary concepts and debates based on original research in a number of fields and sectors, an ideal course companion for anyone studying diversity. November 2010 328pp 234x156mm 25 b/w tables and 4 b/w line drawings Paperback £29.99 978-0-230-23107-8 http://www.palgrave.com/products/title.aspx?pid=358644

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human resource management & employee relations

The Modernisation of the Public Services and Employee Relations

Strategy and Human Resource Management

Targeted Change

3rd edition Stephen Bach, Professor of Employment Relations , King’s College London, UK and Ian Kessler, Professor of Employment Relations, Said Business School, University of Oxford, UK

'Employment relations in the public service are distinctive.This important book, by the UK’s two premier commentators on public service employment relations, maps this distinctiveness and shows how it has survived through a decade of reform under New Labour. It is essential reading for anyone with an interest in public services and their management, in UK industrial relations and in the history of New Labour in power.’ - Edmund Heery, Professor of Employment Relations, Cardiff University, UK The Modernisation of the Public Services and Employee Relations provides an integrated and up-to-date account of changes in work and employment in the public services. The book examines a range of different sectors focusing on core public services, especially local government, the NHS and the civil service. Contents: Introduction / Restructuring and Modernisation in Context / The Evolution of the Model Employer / Skills and the New Professionalism / Pay and Performance Management / Trust and the Public Service Ethos / Flexibility and Equality / Employee Involvement and Partnership at Work / Conclusions October 2011 252pp 234x156mm 6 b/w line drawings and 6 b/w tables Paperback £29.99 978-0-230-23050-7 http://www.palgrave.com/products/title.aspx?pid=361165

Reassessing the Employment Relationship Edited by Paul Blyton, Professor of Industrial Relations and Industrial Sociology, Edmund Heery, Professor of Human Resource Management and Peter Turnbull, Professor of Human Resource Management and Labour Relations, Cardiff Business School, all at Cardiff University, UK

Peter Boxall, Professor of Human Resource Management, University of Auckland, New Zealand and John Purcell, Strategic Academic Adviser, ACAS, and Research Professor, Warwick University, UK

'This is the way HR should be taught.’ Patrick Wright, Professor of Strategic Human Resources, Cornell University, USA The new edition of this market leading text provides an authoratitive yet accessible account of the strategic role of HRM in organizations. Strategy and Human Resource Management offers fully updated chapters and sources whilst retaining the critical approach and strong framework popular with both students and lecturers. Contents: The Goals of Human Resource Management / PART I: CONNECTING STRATEGY AND HUMAN RESOURCE MANAGEMENT / Strategy and the Process of Strategic Management / Strategic HRM: ‘best fit’ or ‘best practice’? / Strategic HRM and Sustained Competitive Advantage / PART II: MANAGING WORK AND PEOPLE: SEARCHING FOR GENERAL PRINCIPLES / Work Systems and the Changing Economics of Production / Managing Employee Voice / Managing Individual Employment Relationships / Linking HR Systems to Organisational Performance / PART III: MANAGING PEOPLE IN DYNAMIC AND COMPLEX BUSINESS CONTEXTS / Human Resource Strategy and the Dynamics of Industrybased Competition / Human Resource Strategy in Multidivisional and Multinational Firms / Conclusions and Implications / Author Index / Subject Index January 2011 408pp 65 b/w line drawings Paperback £34.99

234x156mm

The employment relationship lies at the heart of work organizations. This text explores the way that this relationship, and the contexts in which it occurs, have changed over the recent period, and the implications of those changes. This book features expert contributors from organizational sociology, industrial relations and HRM. November 2010 480pp 12 b/w tables Paperback £28.99

234x156mm 978-0-230-22172-7

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Leadership Limits and Possibilities Keith Grint, Professor of Public Leadership and Management, Institute of Governance and Public Management, Warwick Business School , UK January 2005 Paperback

192pp £31.99

234x156mm 978-0-333-96387-6

http://www.palgrave.com/products/title.aspx?pid=264041

978-0-230-57935-4

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Please use the following ISBN(s) to order all titles in this series: Hardback: 978-1-4039-3597-7 Paperback: 978-1-4039-3598-4

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organization studies

Managing Challenging Clients

Organization Studies

Building Relationships with Difficult Customers

Knowledge Transfer in Higher Education

Aryanne Oade, Director, Oade Associates Limited

Collaboration in the Arts and Humanities Lisa Mooney Smith, Director of Research, University of Lincoln, UK

This book presents four years of close observation of research and knowlegde transfer (KT) practices in a University. It attempts to contextualise KT within the arts and humanities, as well as situate learning about the reception and adoption of KT by the individual scholar and the organization in which they operate. Contents: The Humanities Value Chain: A Historical Survey / Current Reflections: The Research Economy 2000-2005 / Creativity Research In The East Midlands (Creem): A Case Study / A New Ethnography: Building and Combining Methodologies / The Individual As The Engaged Arts Scholar / The Organization: University As ‘Ideas Factory’? / KT Enablers: Supporting And Identifying Impacts December 2011 240pp 3 figures Hardback £65.00

216x138mm 978-0-230-27872-1

http://www.palgrave.com/products/title.aspx?pid=471781

'This stimulating and readable book challenges Aryanne’s readers to accept responsibility for handling difficult client relationships at work, and offers practical solutions to assist them to take control of situations that are tough to resolve. Aryanne’s central and compelling proposition is that each internal or external supplier must be accountable for finding solutions and building long-term, productive relationships with their clients even when faced with seemingly unreasonable behaviours and demands from them. Her approach is to work through a number of scenarios to set the scene around different types of problem, and then to suggest ways to apply the learning to the reader’s own environment. This is a practical book which acts as a guide to handling challenging customer relationships. I found the book both thought provoking and highly engaging.’ - Wendy Cartwright, Director of HR, Olympic Delivery Authority, London 2010 Are you responsible for managing your organization’s clients? Do you need to deliver an effective service to challenging and unreasonable clients? This book introduces a valuable set of tools which will enable you to evaluate how you go about building, maintaining and managing your client-facing relationships. Contents: Handling Challenging Client Behaviour: It’s Your Responsibility / Reputational Risk: Your Client’s Dilemma / Controlling Clients: Involvement, Trust and Control / Maintaining the Balance: Clients Who Take Advantage / Trouble with Responsibility and Commitment: Customers Who Say One Thing and Do Another / When Enough Is Enough: Ceasing to Work with Troublesome Clients / References and Recommended Reading December 2011 200pp Hardback £26.00

234x156mm 978-0-230-23842-8

Shut Up and Listen Theo Theobald, International Business Author and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, Lancaster University, UK

Tackles the nuts and bolts of communication at work in a no-nonsense way with startling honesty and practical tips. The authors’ views are supported by comment from an impressive line up of experts whose communication strategies drive a range of successful organizations. For all those who struggle to make themselves heard in the business world. Contents: About the Authors / Preface / Introduction / PART I: INSIGHT / Revelations / What Kind of Communicator Are You? / PART II: HOW TO... / Introduction / The Truth about Reading / The Truth about Writing / Persuasion / Writing - The Rules of the Tools / Listening / Talking / Listening and Talking - The Rules of the Tools / Feeling / PART III: PLANNING FOR SUCCESS / Planning / Six Simple Strategies / Appendix I: Further Recommended Reading / Appendix II: List of Contributors / Index December 2011 256pp Paperback £18.99

234x156mm 978-0-230-31427-6

http://www.palgrave.com/products/title.aspx?pid=526364

Cliques and Capitalism A Modern Networked Theory of the Firm Deborah E. de Lange, Assistant Professor of Strategy and Business, Sawyer Business School, Suffolk University, UK

De Lange suggests a new contextually linked building block approach to developing theories of the firm in the field of strategy and organizations and using this approach, proposes two models: one that is a realistic version and another that is a futuristic sustainable model. December 2011 240pp 4pp figures Hardback £62.50

216x138mm 978-0-230-11454-8

http://www.palgrave.com/products/title.aspx?pid=505488

http://www.palgrave.com/products/title.aspx?pid=381703

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organization studies

Doing the Right Thing

Stories to Tell Your Students

The Production of Seriousness

The Importance of Well-being in the Workplace

Transforming toward Organizational Growth

The Metaphysics of Economic Reason

Edited by Joan Marques, Director of the BBA Program and Assistant Professor, Woodbury University, USA, Satinder Dhiman, Professor of Management and Accounting; Associate Dean of Business; MBA Program Chair, Woodbury University, USA and Jerry Biberman, Professor of Management, University of Scranton, USA

Theo Theobald, International Business Author and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, Lancaster University, UK

A common metaphor for modern life is ‘keep the plates spinning’, but it is becoming increasingly hard to balance professional and private lives, and this takes its toll. The authors examine the working relationship between the organization and employee, and establish new ways that managers can broker a better deal for all concerned. Contents: Introduction / Work, What Is It Good For? / A Potted History Of Commerce / Case Study 1 - Working Parents / Case Study 2 - The Stuck, Stressed Middle Manager / Case Study 3 - Weary Workaholics / A Case For Change / Getting Better / Environomics - Workplaces That Are Designed To Work...Beautifully / Fit For Business - Brain Trained Staff With Healthier Minds And Bodies / Generosity - It Costs Less Than You Think / Chain Reaction - Linking Life Together Through Better Connections / Thirst For Knowledge = Zest For Life / Consolidation And Reflection November 2011 200pp Paperback £18.99

234x156mm 978-0-230-29844-6

http://www.palgrave.com/products/title.aspx?pid=505061

This non-traditional, OBoriented book is designed to provide teachers in Organizational Behavior and management courses, as well as corporate workshops, with a highly effective way to address important issues in modern-days’ management and organizational behaviour-related issues. November 2011 224pp Hardback £42.50

234x156mm 978-0-230-11678-8

http://www.palgrave.com/products/title.aspx?pid=523893

Claes Gustafsson, Department of Industrial Management, Royal Institute of Technology, Sweden

This book is about the roots of managerial rationality. A theoretical base, founded on the concept of ‘memetics’ is developed in order to explain human thinking and human reason as products of cultural evolution. Cultural change and development are explained by simple, valuedriven memetic mechanisms like ‘ritualization’ and ‘extremization’. Contents: PART I: TRUTH AND THE SELF-EVIDENT / The Bottomless Swamp of Social Science / Scientists / The Wall of Self-Evidence / Messages and the Feeling of Truth / PART II: PRACTICAL REASON / Work and Pleasure / Work as Activity / A Theory of Instrumental Action / Rational Common Sense / PART III: THE ELEMENTARY FORMS OF THE TRUTH EXPERIENCE / Will and Animistic Thinking / Totemic Thinking / Magic Thinking / Compelling Reason / Particular Reasoning / PART IV: THE RELATIVISTIC BASIS OF UNDERSTANDING / Nature and Human Reality / Culture / On Genetics and Memetics / Imitation and Assimilation / PART V: THE STRUCTURAL DYNAMICS OF SOCIAL THINKING / Socio-Genetic Dimensions of Perception / Memetic Dynamics / The Inevitability of Extremism / Production of Value / Homo Garrulus / PART VI: THE RELATIVISTIC PERSPECTIVE / Relativistic Method / The Collapse of Modernism / Cartesian Anxiety November 2011 224pp 2 b/w tables Hardback £65.00

216x138mm 978-0-230-35488-3

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organization studies

The Reform of Health Care

Where Have All the Senior Women Gone?

Shaping, Adapting and Resisting Policy Development

9 Critical Job Assignments for Women Leaders

Edited by Helen Dickinson, Lecturer and Russell Mannion, Professor of Health Systems, both at University of Birmingham, UK

This book examines how healthcare organizations shape, adapt and resist developments in healthcare policy and practice. This is an international text bringing together contributions from around the globe and covers a wide range of different discussions in relation to the policy/practice gap. Contents: Introduction; H.Dickinson & R.Mannion / THE ROLE OF PROFESSIONALS IN IMPLEMENTING POLICY / The Lost Health Service Tribe: In Search of Middle Managers; P.Hyde, E.Granter, L.McCann & J.Hassard / Managing the Psychological Contract in Health and Social Care: the Role of Policy; D.Wainwright & S.Sambrook / Autonomy in Health Care Practice: A Paradise Lost? P.Hupe / Affording Discretion in How Policy Objectives are Achieved: Lessons from Clinical Involvement in Decision-Making; A.McDermott, M.Keating & M.Benyon / Comparing the Quality of Working Life of Doctors with Other Workers Across Europe; A.Mark, S.Lewis & M.Brookes / THE ROLE OF CULTURE AND INSTITUTIONS IN IMPLEMENTING POLICY / The Role of Organisational Identity in Healthcare Mergers: An NHS Example; N.LennoxChhugani / Organizational Networks – Can They Deliver Improvements in Health Care? S.Dopson, E.Ferlie, L.Fitzgerald & G.McGivern / Discourse in Healthcare Policy: Comparing UK and Canada; E.Oborn, M.Barrett, A.Komporozos-Athanasiou & Y.Chan / Patient Safety: Whose Vision? K.Charles, L.McKee & S.McCann / CASE STUDIES ON IMPLEMENTATION AND REFORM / Inside Foundation Trust Hospitals: Using Archetype Theory to Understand how Freedoms Translate into Practice; R.Addicott & F.Frosini / Structuring Emergency Care: Policy and Organisational Behavioural Dimensions; P.Nugus, M.Sheikh & J.Braithwaite / Chronicling Twenty Years of Health Reform in the Czech Republic; S.L.Oswald & R.McEldowney / Achieving and Resisting Change: Workarounds Straddling and Widening Gaps; D.Debono, D.Greenfield, D.Black & J.Braithwaite / Taking the Gaps Seriously: the Experience of Primary Health Care Networks in Western Canada; A.Casebeer & T.Reay / A Very Unpleasant Disease: Successful PostCrisis Management in a Hospital Setting; C.Pilbeam & D.Buchanan / Conclusions; H.Dickinson & R.Mannion November 2011 224pp 12 b/w tables and 4 figures Hardback £65.00

Women’s Work, Men’s Cultures Overcoming Resistance and Changing Organizational Cultures Sarah Rutherford, Director, Rutherford Associates

Ines Wichert, Consultant, Writer and Speaker

Essential career guidance for corporate women with talent and ambition and advice for HR leaders on managing a diverse workforce; it sets out nine job assignments that every woman should have on her CV in order to lay the way for promotion and progression and insights into the lessons learned by the top senior women (and men) in business.

Corporate diversity programs often fail because of resistance in workplace culture. The author sets out an approach to real change by analyzing the role of organizational cultures in marginalizing women workers. Based on academic research, case studies and interviews, the author presents a new model for changing organizational culture

Contents: Where Are All the Senior Women? / In the Right Place at the Right Time / Being Selected for High Visibility Job Opportunities / The Early Stretch Assignment / International Experience / Working In a Different Environment: New Roles, New Functions and New Industries / People Management Responsibility / Creating Something New: The Corporate Intrapreneuse / Organisational Change: Merging, Downsizing, ReEngineering and Other Transformations / Dealing with Problems and Crises: The Turnaround Pro and Fire Fighter / Operational Experience: P&L and Running Businesses / Joining Board or Making your Name / What Next?

Contents: Context / Introduction / Women in Society / Belonging - Meanings of Organizational Culture / The Gender Agenda / PART I- EQUAL OPPORTUNITIES, DIVERSITY, INCLUSION - WHAT'S IN A WORD? / PART II - THE BUSINESS CASE - REFOCUSED, RENEWED, REPEATED? / PART III - GENDER AWARENESS IN ORGANIZATIONS / Style Matters / The Public/Private Divide / Are you going Home Already? - The Long Hours Culture / Let’s have a Drink! - Informal Networking and Socialising / Sex in the Office / Leaders and Men / On the Road to Change

September 2011 256pp 1 figure Hardback £26.00

234x156mm

September 2011 272pp 1 figure Hardback £26.00

234x156mm

978-0-230-30129-0

http://www.palgrave.com/products/title.aspx?pid=484944

978-0-230-28370-1

http://www.palgrave.com/products/title.aspx?pid=510009

216x138mm 978-0-230-29793-7

Organizational Behaviour in Health Care

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organization studies

The Nonprofit Challenge Integrating Ethics into the Purpose and Promise of Our Nation’s Charities

Critical Concepts in Management and Organization Studies

November 2010 256pp Hardback £27.50

234x156mm 978-0-230-62392-7

ebook available from: Myilibrary, NetLibrary, Ebook Library, ebooks.com, Ebrary, Dawson ERA, Waterstone’s, Gardners Books, Palgrave Connect Business & Management Collections, Amazon Kindle http://www.palgrave.com/products/title.aspx?pid=396996

Productivity and Happiness at Work

Key Terms and Concepts

Doug White, Academic Director, George H. Heyman, Jr. Centre for Philanthropy and Fundraising, New York University, USA

This book describes the challenges facing charities, explains how they must reassess their commitment, and pushes charities to be their best. It also examines how two sectors of society - business and government - would benefit from a similar corrective journey.

Well-being Ivan Robertson, Managing Director, Robertson Cooper and Cary Cooper, Pro Vice Chancellor (External Relations); Professor of Organizational Psychology and Health, Lancaster University, UK

Peter Stokes, Professor of Sustainable Management, Chester Business School, University of Chester, UK

‘This book will give newcomers an insight into the language of critical management studies, as well as suggesting how to follow up on concepts. It will be equally useful to those of us who have been around for a time but have never cracked some of our colleagues’ codes.’ - David Sims, City University, UK Critical Concepts in Management and Organization Studies provides an accessible introduction to the key themes of critical management studies. An ideal companion for students studying critical management and organizations, it breaks down the complex language, concepts and philosophical underpinnings defining critical management studies. May 2011 Paperback

208pp £19.99

216x138mm 978-0-230-01974-4

Palgrave Critical Management Studies Series http://www.palgrave.com/products/title.aspx?pid=276705

‘Cary and Ivan explore the critical topic of organization health and well-being with their usual passion, rigour and reader-engaging simplicity. A must read for any organizational leader interested in optimizing the long term performance of their people.’ - Paul Chesworth, Vice President of HR, Vodafone Europe High levels of well-being at work is good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, have happier lives and are easier to work with. This book shows how to improve well-being in your organization. Contents: PART I: WHY DOES WELL-BEING MATTER? / For Individuals / For Organisations / Well-Being And Employee Engagement / PART II: WHAT IS WELL-BEING? / Psychological Well-Being / Measuring Well-Being / PART III: WHAT INFLUENCES WELL-BEING? / The Whole Person And Psychological Well-Being / Work And WellBeing / PART IV: GETTING THE BENEFIT / Improving Well-Being – Building Personal Resilience / Improving Well-Being – Building A Healthy Workplace / PART V: CASE STUDIES April 2011 240pp 23 figures and 23 tables Hardback £26.00

234x156mm 978-0-230-24995-0

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

organization studies

The Emergence of Southern Multinationals

Managing Social Businesses

The Management of Opera

Mission, Governance, Strategy and Accountability

An International Comparative Study

Their Impact on Europe Edited by Louis Brennan, Associate Professor and Research Associate, Institute for International Integration Studies, Trinity College Dublin, Ireland

In today’s globalized world there is a need to investigate new trends in the global economy which impact on Europe. The emergence of these southern multinationals in Europe is one such phenomenon. This book explores the existing trends and trajectories of these companies, the evidence of their impact and their strategies and processes. December 2010 416pp Hardback £60.00

216x138mm 978-0-230-23557-1

Urs P. Jäger, Assistant Professor and Managing Director, University of St Gallen, Switzerland

Social businesses and non-profit organizations act at the interface of markets and civil societies. Their executives are challenged by issues of social mission and economic rationale. This book presents a new concept of social businesses and a framework for the mission and strategy-related decision making in this complex concept. October 2010 320pp 19 b/w tables and 15 figures Hardback £60.00

216x138mm 978-0-230-25254-7

http://www.palgrave.com/products/title.aspx?pid=410394

http://www.palgrave.com/products/title.aspx?pid=371406

Aesthetic Communication

People-Centred Businesses

Ole Thyssen, Professor of Organizational Philosophy, Copenhagen Business School, Denmark

Co-operatives, Mutuals and the Idea of Membership Johnston Birchall, Professor of Public and Social Policy, University of Stirling, UK

So what is a memberowned business? What does it look like? How can we distinguish it from an investor-owned business? The crucial distinction is between a business that is people-centred, and one that is money-centred. This book explores the growing number of companies which use this model and their wider significance in society. November 2010 240pp 7 b/w tables Hardback £60.00

216x138mm

This book deals with the organizational use of aesthetic means. Based on the idea that organizations are systems of communication, it is shown that consciously or not, organizations have always used aesthetic means to reinforce their communication.

Philippe Agid, Consultant and Jean-Claude Tarondeau, Honorary Professor, Essec Business School, France

This book presents the current and future issues facing opera houses and opera companies. Problems in different environments need different solutions. In particular, it opposes the American method of managing cultural institutions, preferring a European one where public support and funds plays a major role. Contents: Opera Houses: Order and Diversity / Programming: Risk and Commitment for the Future / Artistic and Technical Production / Audience and Diffusion / Architecture: Constraints or Opportunities? / Funding Opera Houses / Governance, Organization, Management / Tensions, Conflicts and Recent Crises / Achievements, Strategic Options and Perspectives October 2010 320pp 44 b/w tables and 18 figures Hardback £65.00

216x138mm 978-0-230-24726-0

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=399794

Contents: Organizational Aesthetics / The Organizational Image / The Organization’s Rhetoric / Organizational Narratives / Organizational Design / Organizational Advertising / Organizational Architecture December 2010 368pp 216x138mm 2 b/w tables and 22 b/w photographs Hardback £65.00 978-0-230-24592-1

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=398041

978-0-230-21718-8

http://www.palgrave.com/products/title.aspx?pid=305943

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organization studies

Work & Organizational Behaviour

Work Organisations

Understanding the Workplace 2nd edition

A Critical Approach 4th edition

John Bratton, Professor of Sociology, Thompson Rivers University, Canada, Peter Sawchuk, Associate Professor, Department of Sociology and Equity Studies in Education, University of Toronto, Canada, Carolyn Forshaw, Communications Consultant, Militza Callinan, Lecturer in Organizational Behaviour and Human Resource Management, Leeds University Business School, UK and Martin Corbett, Chartered Psychologist and Associate Professor of Industrial Relations and Organizational Behaviour, Warwick Business School, Warwick University, UK

‘A groundbreaking book that bridges the gap between mainstream OB texts and more critical sociological accounts of work.’– Melissa Tyler, Loughborough University, UK This fully-updated core text for undergraduate and MBA students taking intro courses in organizational behaviour presents both psychological and sociological perspectives in a critical yet accessible way. The second edition includes an additional chapter on organizational culture, many recent global examples, and excellent pedagogy/online support. Contents: PART I: WORK AND ORGANIZATIONAL BEHAVIOUR / Capitalism and Organizational Behaviour / The Social Nature of Work / Studying Work and Organizations / PART II: INDIVIDUALS AND WORK / Personality and Identity / Perception and Emotion / Learning and Innovation / Motivation at Work / Gender, Race, Disability and Class / PART III: GROUPS AND SOCIAL INTERACTION / Groups and Teams / PART IV: ORGANIZATIONAL CHANGE, PROCESSES AND PERFORMANCE / Organizational Design / Technology in Work Organizations / Organizational Culture / Leadership and Change / Communications / Decision Making and Ethics / Power, Politics and Conflict / Human Resource Management March 2010 560pp 60 photographs Paperback £40.99

276x216mm 978-0-230-23061-3

http://www.palgrave.com/products/title.aspx?pid=336235

3rd edition Paul Thompson, Professor of Organisational Analysis, University of Strathclyde, UK and David McHugh, Senior Lecturer, Organisational Analysis, Lancashire Business School, University of Central Lancashire, UK

Incorporating a wealth of empirical research, Work Organisations successfully tackles the problem of how to apply controlled theories to an expanding and diversifying market. This unique approach illuminates the ways in which managers employ organisational theories from a global, sociological perspective. June 2009 544pp 30 figures and 50 b/w tables Paperback £35.99

The Theory and Practice of Change Management

246x189mm 978-0-230-52222-0

http://www.palgrave.com/products/title.aspx?pid=279066

Industrial Organizational Psychology

John Hayes, Professor of Management Studies, Leeds University Business School, UK

'This book provides an excellent overview of the complex field of change management. Relevant theories are clearly explained and closely linked to practical examples and exercises. Thoroughly recommended.’ - Katie Truss, Director of the Centre for Research in Employment, Skills and Society; Professor of Leadership, HRM and Organization, Kingston University, UK A core textbook for all modules in Change Management, John Hayes examines and applies all of the key theories of change to organizational settings. Diagnostic tools and immersive learning exercises enable students to identify change and experience various outcomes based on real-world scenarios. February 2010 496pp 246x189mm 128 colour tables and 25 figures Paperback £40.99 978-0-230-21069-1 http://www.palgrave.com/products/title.aspx?pid=299891

Understanding the Workplace 3rd edition Paul Levy, University of Akron, USA

The third edition of this acclaimed text introduces students to the psychological factors active in the workplace, including the psychology of the workforce, employee health and well-being, organizational behavior, motivation, human resources, and various dynamics of work interaction. September 2009 528pp Hardback £46.99

276x217mm 978-0-230-27960-5

Published by Worth Publishers http://www.palgrave.com/products/title.aspx?pid=474518

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organization studies

Managing Organizational Change

Managing Knowledge Work and Innovation

Process, Social Construction and Dialogue Muayyad Jabri, Associate Professor, School of Business, Economics and Public Policy, University of New England, Australia

Managing Organizational Change describes change as a socially constructed process, reinforced by the interactions of employees at all levels. The book emphasises the fact that change is an on-going phenomenon, not an event that will soon be over once the consultants have left, but a permanent feature of an adaptable organisation. Contents: Defining Change / Thinking the Foundation for Managing Change / Understanding the Role of the Change Agent / Diagnosing Change: Methods and Approaches / Making Sense of Change: Process and Narrations / Selecting Modes and Styles of Intervention / Constructing Change Through Communication / Designing Empowerment: Principles and Practice / Managing Organisational Resistance / Constructing Change Through Storytelling and Narratives / Managing Change and the Alignment of Identities / Leading and Managing Change Through Dialogue and Inquiry January 2012 368pp 234x177mm 56 b/w line drawings, 4 b/w tables and 1 b/w photograph Paperback £29.99 978-0-230-24408-5

2nd edition Sue Newell, Professor, Bentley College, Boston, USA and School of Management, Royal Holloway University of London, UK, Maxine Robertson, Professor of Innovation, Knowledge and Organising, Faculty of Business, Environment and Society, Coventry University, UK, Harry Scarbrough, Professor and Jacky Swan, Professor of Organizational Behaviour, Warwick Business School, University of Warwick, UK

Thoroughly grounded in an extensive body of international research and analysis, Managing Knowledge Work and Innovation demonstrates that knowledge work depends primarily on the behaviours, attitudes and motivations of those who undertake and manage it and not simply on the implementation of information systems technology. June 2009 288pp 30 tables and 10 graphs Paperback £34.99

Management & Organization A Critical Text 2nd edition Stephen Linstead, Professor of Critical Management, Department of Management Studies, University of York, UK, Liz Fulop, Professor of Management, Griffith University, Australia and Simon Lilley, Professor of Information and Organisation, University of Leicester, UK

Ideal for advanced undergraduate students who want to challenge the preconceptions of the subject area. Case studies in each chapter encourage students to engage critically with the subject and the text has been thoroughly updated to incorporate cutting-edge research and redesigned with a new layout and pedagogy. January 2009 Paperback

880pp £41.99

246x189mm 978-0-230-52221-3

http://www.palgrave.com/products/title.aspx?pid=279065

234x156mm 978-0-230-52201-5

http://www.palgrave.com/products/title.aspx?pid=279044

The Realities of Work 3rd edition

http://www.palgrave.com/products/title.aspx?pid=391139

Mike Noon, Professor of Human Resource Management, School of Business and Management, Queen Mary, University of London, UK and Paul Blyton, Professor of Industrial Relations and Industrial Sociology, Cardiff Business School, Cardiff University, UK

This book provides students with a critical and sociological approach to the examination of the experience of work, taking the perspective of the employee. The third edition is fully updated, including coverage of topical issues such as emotion work, skill change, work-life balance, representation and discrimination. November 2006 448pp Paperback £33.99

246x189mm 978-1-4039-9493-6

http://www.palgrave.com/products/title.aspx?pid=271532

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marketing & sales Marketing & sALES

Market-Driven Management Strategic and Operational Marketing 3rd edition  Jean-Jacques Lambin, Professor, University of Milan-Bicocca, Italy; Professor Emeritus and Isabelle Schuiling, Associate Professor, School of Management, both at Catholic University of Louvain, Belgium

'A well-written, ,wellresearched textbook with a good coverage of topics to suit a variety of courses.' - Keifer Lee, Senior Lecturer in Marketing, Sheffield Hallam University , UK In response to the increasing complexity of markets, this book challenges the traditional, functional role of marketing departments, integrating both the strategic and operational dimensions. It offers international cases, considerable online resources, and is ideal for MBAs and postgraduate and undergraduate students of marketing. Contents: The Marketing Concept / The Market Orientation Concept / The Impact of Globalization / Emerging Values and Issues / Customers’ Needs Analysis / The Customer Purchase Behaviour / Measuring Customers’ Response / Needs Analysis Through Market Segmentation / Market Attractiveness Analysis / Company Competitiveness Analysis January 2012 450pp 246x189mm 20 b/w line drawings and 20 b/w tables Paperback £42.99 978-0-230-27602-4 http://www.palgrave.com/products/title.aspx?pid=388800

Marketing Management

Strategic International Marketing

A Value-Creation Process 2nd edition

An Advanced Perspective

Alain Jolibert, Pierre Mendes University, France, Hans Mühlbacher, Leopold Franzens University, Austria, Laurent Flores, and Pierre-Louis Dubois, both at Pantheon-Assas Paris II University, France

Marketing Management offers comprehensive coverage of both strategic and operational marketing issues using contemporary, global examples. It demonstrates clearly how marketing processes can contribute to the creation of value for the stakeholders of every business organization as well as for the organization itself. Contents: PART 1 / Creating Value / Strategic Management and Marketing / Strategic Positioning Step 1 / Strategic Positioning Step 2 / Strategic Positioning Step 3 / Strategic Positioning Step 4 / Strategic Branding / Marketing Intelligence / PART 2 / Product Management / Customer Relationship Management / Advertising / Other Forms of Communication / PART 3 / Distribution Management / Sales Management / Direct Marketing / Merchandising and Logistics / Promotion / Pricing Decisions December 2011 488pp 276x216mm 30 b/w tables and 20 b/w line drawings Paperback £42.99 978-0-230-24095-7 http://www.palgrave.com/products/title.aspx?pid=329070

Edited by T.C. Melewar, Professor of Marketing and Strategy, and Suraksha Gupta, Marketing Lecturer , both at Brunel University UK

Strategic International Marketing collates the most recent ideas, trends and original research in the theory and practice of global marketing strategy and tactics. Straightforward language and illustrative case studies feature throughout this text from the leading thinkers in the international marketing field. Contents: Introduction; T.C.Melewar & S.Gupta / International Branding: Creating Global Brand Equity Through Language; J.C.Usunier & J.Shaner / Globalization; S.Onkvisit & J.J.Shaw / Setting Prices for Global Markets; R.Mohd Roslin / Managerial Challenges in Setting Prices: Price-quality Cues, Role of the Sales Force and Global Issues; J.Hari / Managing Brands with Retailers: An International Perspective; M.Glynn / The Concept of Place in International Strategic Marketing Decisions; E.Kipnis & A.Broderick / International Marketing Communication as the Global Marketing Change Agent; D.E.Schultz / The Adoption of Interactive Digital Television by Advertising Professionals: Exploring an International Marketing Communication Medium; V.Cauberghe & P.De Pelsmacker / Development of the International Human Factor: Internal Marketing and Human Resource Management Perspectives; K.Podnar, A.Kohont & Z.Jančič / An Analysis of the People Dimension in International Marketing; M.R.Czinkota & A.C.Samli / Processes: The Way Forward; K.Lindberg-Repo / Export Market-Oriented Processes and Export Performance: Quadratic and Moderated Relationships; M.J.French & J.W.Cadogan / The Dematerialisation of Marketing in a Global Economy; A.Palmer / Physical Evidence as an Asset in Nation-brand Equity; K.Dinnie / Future Directions in International Marketing: The Decade Ahead; R.Fletcher & T.Chikweche / Closing; R.Fletcher December 2011 368pp Paperback £37.99

246x189mm 978-0-230-58024-4

http://www.palgrave.com/products/title.aspx?pid=336070

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

marketing & sales

PR Today

e-marketing

Consumption Matters

The Authoritative Guide to Public Relations

Theory and Application

A Psychological Perspective

Trevor Morris, Visiting Professor and Simon Goldsworthy, Senior Lecturer in Public Communication, both at Univeristy of Westminster, UK

'If you read just one book on PR, read this. In an industry full of self-important bogus theory and pretension, Morris and Goldsworthy tell it how it really is. Worth more than any number of lectures. Buy it.’ - Francis Ingham, Director General, The Public Relations Consultants Association (PRCA) A comprehensive textbook from an established and high profile author team, which offers full coverage of PR theory and strategies, whilst also giving practical guidance for anyone in a PR role. The broad coverage tackles the tough issues in the industry, and international case studies are used to demonstrate real-world scenarios. Contents: Preface / Acknowledgements / Guided Tour / Understanding PR / PR Ethics / The Make-up of the PR industry / How to Present a PR Proposal / PR Media Skills / PR Events / PR in the Online World / Internal Communications / Crisis Management / Corporate Social Responsibility / PR and Ethics / PR and the Future / Further Reading / Glossary October 2011 320pp 234x177mm 16 b/w line drawings and 21 b/w tables Paperback £22.99 978-0-230-24009-4 http://www.palgrave.com/products/title.aspx?pid=347522

Stephen Dann, Senior Lecturer in Marketing, Australian National University College of Business and Economics, Australia and Susan Dann, Deputy Head, School of Business, Australian Catholic University, Australia

‘It is an excellent book for marketers eager to learn how to operate and adapt in a constantly changing and technology-dominated marketplace where for the first time in modern history the initiative and the market power rest in the hands of the customer.’ - Efthymios Constantinides, University of Twente, The Netherlands Combining academic rigour and practical application, e-marketing brings together a theoretical framework from academic peer reviewed literature with contemporary developments in internet technology. Considering marketing theory and practice, the text demonstrates how conceptual frameworks can be applied to the e-marketing environment.

Cathrine Jansson-Boyd, Lecturer, Anglia-Ruskin University, UK

Can shopping make you happy? How do the things you consume mould your identity? Jansson-Boyd provides an engaging and lively introduction to consumer issues that encompasses shopping, the influence of the media, the environment and more. The book will interest any reader that has questioned how living in a consumer society affects human behaviour. Contents: Introduction / Young Consumers: Are they the Beauty and the Consumer Society the Beast? / Changing Our Identities by Changing Our Possessions / Consuming the Environment / Ethical Consumption / Mirror, Mirror / Consumption as a Means to Happiness / When Shopping Becomes a Burden October 2011 6 figures Paperback

192pp

216x138mm

£14.99

978-0-230-20117-0

http://www.palgrave.com/products/title.aspx?pid=285616

Contents: PART 1: INTRODUCTION AND OVERVIEW / E-marketing / Marketing and E-marketing in Context / PART 2: E-MARKETING FRAMEWORKS / Consumer Behaviour / Value Creation / Communication of Value / Delivering Value for Benefit / PART 3: E-MARKETING APPLICATIONS / Web 2.0 and Social Media Marketing / Community Online / Mobile Marketplace / Alternative Channels: E-marketing Beyond the Web / PART 4: STRATEGIC ISSUES IN E-MARKETING / Marketing Strategy / Planning for Emerging Markets / Implementation Issues for E-marketing / PART 5: FUTURE DIRECTIONS / Applications for Business and Nonbusiness / Law, Ethics and Society: the Social Impact of E-marketing / Projections and Predictions January 2011 Paperback

496pp £39.99

246x189mm 978-0-230-20396-9

http://www.palgrave.com/products/title.aspx?pid=290218

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marketing & sales

Marketing to the New Majority

Brand Media Strategy

The Idea Writers

Strategies for an Integrated World

Integrated Communications Planning in a Digital Era

Copywriting in a New Media and Marketing Era

David Burgos, Head, Millward Brown’s Multicultural Practice; Co-chair, ARF’s Multicultural Council and Ola Mobolade, Managing Director, Firefly Millward Brown

Today, diversity is the default, not the exception. Drawing on interviews with industry leaders and Millward Brown’s vast database of consumer research, this book will be a roadmap to the opportunities and challenges of marketing to the new mainstream in a way that feels natural, respectful, and inclusive. Contents: Majority Minority / Diversity within Diversity / Beware the Ethnic Silo Trap / A Brief History / What Companies are Doing Now / To Target or Not to Target / Intelligent Targeting / The Future (Is Now): Embracing the New Majority / The Multicultural Opportunity Abroad September 2011 256pp 57 b/w illustrations Hardback £18.99

234x156mm 978-0-230-11165-3

http://www.palgrave.com/products/title.aspx?pid=494759

Teressa Iezzi, Editor, AdAge’s Creativity Magazine

Antony Young, CEO, Optimedia International Inc. and Analyst and Writer, Advertising Age

Today’s sophisticated media landscape offers more tools and platforms, for the savvy marketer than ever before. Media and brand expert Antony Young explores how today’s most innovative marketers are meeting the challenge by employing the latest media tools in ways never before seen to grow their brands, and getting unprecedented results. Contents: Brand Media Strategy Explained / The New Rules of Engagement / Outcomes, Not Outputs / Why Coke and Pepsi Can’t Have the Same Media Strategy / Why Consumer Funnels are Back in Style / Dashboards and Ten Other Ways of Measuring Marketing Effectiveness / I Want My Subservient Chicken / 1+1=3. Creating Wider Consumer Conversations in Media / Bringing Everything under One Roof / Execution is the X-Factor / Brand Case Studies – Evaluating the Best of the Best / Getting it Done - the Right Steps to Succeed February 2011 Hardback

256pp £20.00

December 2010 224pp Paperback £12.99

The Idea Writers guides both new and experienced copywriters through the process of creating compelling messages that sell. It shows readers what it’s like to work in the fastpaced world of an agency while providing practical advice plus details on creating awardwinning multimedia ad campaigns. 234x156mm 978-0-230-61388-1

The Advertising Age http://www.palgrave.com/products/title.aspx?pid=344024

234x156mm 978-0-230-10474-7

The Advertising Age http://www.palgrave.com/products/title.aspx?pid=417168

Critical Thinking Skills The latest edition of this bestselling title from Stella Cottrell is out

now! 978-0-230-28529-3

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marketing & sales

The Superpromoter

How Disruption Brought Order

The Power of Enthusiasm

The Story of a Winning Strategy in the World of Advertising

Rijn Vogelaar, Director, Blauw Research

'The Superpromoter is game-changing! I know it’s made me re-think my strategy!’ - Suhail Khan, Vice President Philips International, Head of Customer Experience and Market Driven Innovation ‘On the surface, the concept and actions of a superpromoter seem obvious…’ and that’s the danger. Vogelaar reminds us we’re not hardwired to look for those who are enthusiastic; it’s those that criticize that cloud our attention. Therefore, anyone trying to promote anything needs a powerful antidote to counter this fundamental human condition. Vogelaar’s book provides it.’ - Verne Harnish, Author of Mastering the Rockefeller Habits and CEO of Gazelles With their word-of mouth advocacy of products or brands, superpromoters influence us and how we buy with the power of enthusiasm. Business managers should not just focus on complaining customers but they should value their enthusiastic friends: the superpromoters. By cultivating the superpromter they can more effectiviely promote their brand. Contents: Preface / Introduction - Why Rock Stars Don’t Have to Read This Book and the Promise Within / Getting to Know the Superpromoter / An Evolution in Client Orientation / The Tool Box / Getting to Work With ODILIA, a Practical Model / The End of the World As We Know It November 2010 240pp 16 figures Hardback £26.00

234x156mm 978-0-230-28509-5

Tim Jackson, Principal Lecturer in Marketing and David Shaw, Senior Lecturer in Marketing and Retailing, both at The London College of Fashion, UK

Jean-Marie Dru, President and Chief Executive Officer, TBWA Worldwide

‘Quite simply and without a shadow of a doubt the best book about advertising ever written. Jean-Marie Dru, the giant brain of our business of our time, divulges the trade secrets of Disruption in full. And the work is a treasure trove of brilliant examples and anecdotes - every page you turn is an inspiration and a joy.’ - Donald Gunn, Founder, The Gunn Report October 2010 256pp 15pp b/w photographs Paperback £9.99

246x189mm 978-0-230-60405-6

ebook available from: Ebook Library, NetLibrary, ebooks.com, Myilibrary, Dawson ERA, Waterstone’s, Ebrary, Gardners Books

This is the first book on the subject that combines contemporary marketing theory with analysis of operational marketing practice within the fashion industry. It contains the views of key practitioners and much original case study material from leading fashion organizations to provide unique insights into the reality of fashion marketing.

Beyond Hofstede

Contents: Introduction / The Customer and Fashion Consumption / Marketing Research and Information for Fashion / Fashion Segmentation, Targeting and Positioning (STP) / Marketing Mix: The Fashion Product / Marketing Mix: Pricing in Fashion / Marketing Mix: Promotion and Marketing Communications / Marketing Mix: Place - Channels of Distribution and Service / Branding in Fashion and Luxury / New Approaches to Fashion Marketing / Strategic and Tactical Planning in Fashion Marketing / Glossary / Index

Culture Frameworks for Global Marketing and Management

December 2008 400pp Paperback £18.99

http://www.palgrave.com/products/title.aspx?pid=281112

Edited by Cheryl Nakata, Associate Professor, University of Illinois, USA

Hofstede introduced a culture paradigm that has been widely influential in international business. However, its relevance in light of culture’s increasing complexity due to globalization has been questioned. Alternative culture frameworks and perspectives are offered by leading scholars in global marketing and management. July 2009 Hardback

ebook available from: Gardners Books, Waterstone’s, Amazon Kindle, Dawson ERA, Ebook Library, ebooks. com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections

Mastering Fashion Marketing

304pp £58.00

216x138mm 978-0-230-20239-9

ebook available from: NetLibrary, Ebrary, ebooks. com, Myilibrary, Dawson ERA, Ebook Library, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=287860

http://www.palgrave.com/products/title.aspx?pid=488211

234x156mm 978-1-4039-1902-1

Palgrave Master Series http://www.palgrave.com/products/title.aspx?pid=268032

Financial Aspects of Marketing Ruth A. Schmidt, Principal Lecturer and Helen Wright, formerly Senior Lecturer, both at Department of Marketing and Retail, Manchester Metropolitan University, UK

This is a core text for students studying the financial aspects of marketing for the first time. It moves systematically through the subjects covered in the majority of courses, reinforcing learning through a number of pedagogical features. October 1996 Paperback

320pp £36.99

246x189mm 978-0-333-63782-1

http://www.palgrave.com/products/title.aspx?pid=254442

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marketing & sales • branding

Marketing Management A Value Creation Process Pierre-Louis Dubois, Pantheon-Assas University Paris II, France, Alain Jolibert, Pierre Mendes University, France and Hans Mühlbacher, Department of Marketing and Retailing, University of Innsbruck, Austria

Marketing Management offers comprehensive coverage of both strategic and operational marketing issues with a liberal use of contemporary, global examples. It demonstrates clearly how marketing processes can contribute to the creation of value for the stakeholders of every business organization as well as for the organization itself. October 2006 Paperback

488pp £39.99

260x196mm 978-0-333-77319-2

http://www.palgrave.com/products/title.aspx?pid=260637

Branding

International Place Branding Yearbook 2011

Brand Resilience Managing Risk and Recovery in a High-Speed World Jonathan R. Copulsky, CMO for Deloitte Consulting’s Strategy and Operations Practice, USA

Managing Reputational Risk Frank Go, Professor, Rotterdam School of Management, The Netherlands and Robert Govers, Adjunct Associate Professor, Visit Flanders Chair in Tourism Management, Consortium University of Leuven, Belgium

The second annual volume of the International Place Branding Yearbook; this collection looks at the case for applying brand and marketing strategies and to the economic, social, political and cultural development of cities, towns and regions around the world to help them compete in the global, national and local markets. Contents: Preface / Introduction / Notes on Contributors / From Competitive Identity to Governmental Social Responsibility: Place ‘Brand’ in an Interconnected World; S.Anholt / Imagined Identities of Really Existing Cities (The Reputation Game); S.Magala / Why Brand the Future with the Past?; The Roles of Heritage in the Construction and Promotion of Place Brand Reputations; G.J.Ashworth & M.Kavaratzis / History Matters: The Path Dependency of Place Brands; E.Braun / Beyond the Fringe: Creativity and the City; N.Ind & L.Todd / The Anholt-Gfk Roper Nation Brands Index: Navigating the Changing World; B.M.Feinberg & X.Zhao / Country Reptrak™: A Standardized Measure of Country Reputation; G.Berens, C.J.Fombrun, L.N.Ponzi, N.Georges Trad & K.Nielsen / The Futurebrand Country Brand Index; T.Adams / The East West Nation Brand Perception Indexes and Reports: Perception Measurement and Nation Branding; T.Cromwell / The Global Peace Index; C.Schippa / Blessing or Burden: Do Major Sport Events Hosted by Developing Countries Impact on Reputation?: The 2010 FIFA World Cup™: A South African Case Study; W.Schreiner & F.M.Go / Using University Ranking Systems to Build Nation Brand Reputation; N.S.Pak & F.M.Go / Putting Greece on the Map: The Use of Cognitive Causal Mapping for Destination Management; J.Van Rekom & P.Verlegh / Place Marketing and Experience of Place in a Virtual Environment: An Empirical Analysis of the Importance of Hedonic Meaning; I. Tjøstheim & F.M.Go / Strengthening Brand America’s Reputation Through Cooperation; E.Burghard & R.Govers

'Be afraid. Be very afraid. Brands are now so valuable that damage to them can mean millions or billions in lost profits, while threatening the very foundation of a business - its customer loyalty. Luckily, history gives us good models for defense against such threats, and Copulsky does an outstanding job of showing how brand stewards can apply these models to keep their brands safe. A must-read for everyone who cares about the future of their company.' - Marty Neumeier As the recent Toyota and Tiger Woods scandals illustrate, brand reputation is more precarious than ever before. True and false information spreads like wildfire in the vast and interconnected social media landscape and even the most venerable brands can be leveled in a flash - by disgruntled customers, competing companies, even internal sources. Here, veteran marketing executive Jonathan Copulsky shows companies and individuals how to play brand defense in the twenty-first century. May 2011 256pp 20 b/w photographs Hardback £17.99

234x156mm 978-0-230-11138-7

http://www.palgrave.com/products/title.aspx?pid=493290

September 2011 264pp 234x156mm 28 figures, 16 b/w tables and 3 b/w photographs Hardback £30.00 978-0-230-27953-7 http://www.palgrave.com/products/title.aspx?pid=474488

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

branding

Brand Champions

Personal Brands

Places

How Superheroes bring Brands to Life

Manage Your Life with Talent and Turn it into a Unique Experience

Identity, Image and Reputation

Ian P. Buckingham, Partner and Co-founder, Bring Yourself 2 Work

A case-study based guide which showcases the individuals within organizations who nurture and sustain brands and bring them to life through their everyday performance. Critical enough to remain credible yet overwhelmingly positive, it is a charismatic illustration of how to achieve true brand engagement. January 2011 224pp 234x156mm 2 b/w tables, 29 figures and 8 b/w photographs Hardback £26.00 978-0-230-22032-4

Roberto Álvarez del Blanco, CEO, Marketlink & Partners, S.L

'Roberto Alvarez del Blanco is one of the leading brand strategists and theorists in Europe, indeed in the world. This book should be a worthwhile addition to any library and will give a boost to the personal and professional life for anyone that follows it’s teaching.' - David Aaker, Emeritus Professor , Haas School of Business, University of California, USA The personal brand, like commercial brands, can become a means of affirming identity, highlighting ability and establishing reputation. Successful, stand-out people build their personal brand and make it count in their professional and personal lives. This book shows how to build and manage your personal brand. October 2010 34 figures Hardback

240pp

234x156mm

£26.00

978-0-230-25263-9

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Gardners Books, Myilibrary, NetLibrary, Waterstone’s, Amazon Kindle, Palgrave Connect Business & Management Collections

City Branding Theory and Cases Keith Dinnie, Associate Professor of Business, Temple University, Japan

http://www.palgrave.com/products/title.aspx?pid=410896

The practice of city branding is being adopted by increasing numbers of city authorities around the world and it is having a direct impact on public and private sector practice. The author captures this emerging phenomenon in a way that blends a solid theoretical and conceptual underpinning together with relevant real life cases.

November 2009 184pp 3 b/w tables and 1 figure Hardback £27.00

234x156mm 978-0-230-23977-7

ebook available from: Waterstone’s, Dawson ERA, ebooks.com, Ebook Library, Ebrary, Myilibrary, NetLibrary, Gardners Books, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=384329

Good for Business The Rise of the Conscious Corporation Andrew Benett, Co-CEO, Marketing Communications Agency Euro RSCG NY and Global Chief Strategy Officer, Ann O’Reilly, Content Director, both at Euro RSCG’s Knowledge Exchange, Cavas Gobhai, Business Consultant and formerly CEO, Synectics and Greg Welch, Global Leader, Consumer Goods and Services Practice, Spencer Stuart

December 2010 256pp Paperback £12.99

ebook available from: Palgrave Connect Business & Management Collections, Gardners Books, Waterstone’s, Amazon Kindle, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

234x156mm 978-0-230-10345-0

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s, Gardners Books

http://www.palgrave.com/products/title.aspx?pid=391237

New

Place branding is happening. A new field of practice and study is in existence and whatever we choose to call it there can no longer be any doubt that it is with us. This collection of intuitive and well-reserached articles examines how places and regions see themselves, and how they reflect this in their branding.

In this timely book, two top branding experts team up with a highly regarded specialist in corporate culture and a leading global search consultant to illustrate just how the most dynamic and promising companies of today are charting a new path for the corporate brand of tomorrow.

December 2010 272pp 234x156mm 2 b/w photographs, 9 figures and 2 b/w tables Hardback £26.00 978-0-230-24185-5

Simon Anholt, Parliamentarian, European Cultural Parliament

Available as an ebook

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retailing Retailing

Eco-Standards, Product Labelling and Green Consumerism Magnus Boström, Associate Professor in Sociology and Environmental Lecturer, Södertörn University College, Sweden and Mikael Klintman, Associate Professor, Research Policy Institute, Lund University, Sweden

As conscientious consumers, we have become overwhelmed with scares over food contamination, climate change, chemical pollution and other environmental and health-related risks. This book explores green and politically engaged consumersim, asking the question: does green labelling offer ways toward a greener and more democratic society? September 2011 272pp 2 figures Paperback £19.99

216x138mm 978-0-230-32172-4

Consumption and Public Life ebook available from: NetLibrary, Myilibrary, ebooks. com, Dawson ERA, Ebook Library, Ebrary http://www.palgrave.com/products/title.aspx?pid=281075

Multinational Retailers and Consumers in China Transferring Organizational Practices from the United Kingdom and Japan Jos Gamble, Royal Holloway, University of London, UK

This book investigates the transfer of parent country organizational practices by the retailers to their Chinese subsidiaries, providing insights into employment relations in multinational retail firms and changing labour-management systems in China, as well as their impact on consumer culture.

Sales Management

Luxury Online

A Multinational Perspective

Styles, Systems, Strategies

Edited by Paolo Guenzi, Director, Sales Management Courses; Associate Professor of Corporate Economics and Management, Bocconi University, Italy and Susi Geiger, Senior Lecturer at Quinn School of Business, University College Dublin, Republic of Ireland

Sales Management offers a global perspective on the opportunities and issues facing today’s sales managers. Current textbooks have failed to move beyond the US context; Sales Management provides unique access to European and international experts, with globally relevant case studies. Contents: Sales Management in the 21st Century / PART ONE: FORMULATION OF THE SALES PROGRAM: DEFINING SALES STRATEGIES AND SALES FORCE CULTURE / Managing Change in the Sales Force / Integrating Sales and Marketing / Designing and Implementing a Key Account Management Strategy / Delegation of Pricing Authority to Sales People / Customer Relationship Management System Implementation in Sales Organizations / Ethics in Personal Selling and Sales Management / PART TWO: FORMULATION OF THE SALES PROGRAM: DEFINING SALES FORCE INVESTMENT AND STRUCTURE / Sales Planning and Forecasting / Sales Force Organization and Territory Design / Sizing the Sales Force / International Selling / PART THREE: IMPLEMENTATION OF THE SALES PROGRAM: CREATING AND DEVELOPING COMPETENCIES / Sales force recruitment and selection / Sales Force Training / PART FOUR: IMPLEMENTATION OF THE SALES PROGRAM: DIRECTING EFFORTS / Team Leadership and Coaching / Sales Control Systems / Sales Force Motivation / Sales Force Compensation / PART FIVE: SALES PEOPLE'S RESPONSES / Salespeople’s Self-Management: Salespeople’s Knowledge, Emotions and Behaviours / PART SIX: EVALUATION OF THE SALES FORCE / Sales Force Performance and Evaluation January 2011 Paperback

520pp £36.99

246x189mm 978-0-230-24595-2

Uché Okonkwo, Director and Co-Founder, Luxe E.t.c

'Luxury Online provides invaluable insights to help all those looking to unlock the massive potential of the internet and new technologies as a means of enhancing the luxury experience. I intend to keep the book close to me for a long time and I counsel you to do the same.’ - Mark Dunhill, CEO, Fabergé

This new book focuses on the analysis of the online strategy and development of the luxury industry, tracing the evolution of the Internet from a means of communication to a trade and distribution channel. The author provides a comprehensive evaluation and a critical assessment of the tactics required for the management of luxury brands online. Contents: Foreword / Author’s Note / Acknowledgement / Preface: Online, Yet Not Inline / Introduction: Who is Afraid of the Internet? / Connected Luxury / e-People are Real People / Web 2.0. (or Whatever you Choose to Call it) is REAL! / Luxury Communications, the ‘e’ Way / The e-Experience: Creating More Than a Luxury Website / The New Reality of Luxury e-Marketing and e-Branding / Selling a ‘Dream’ Online / Beyond the Internet: Technology and Innovation for Luxury / Luxury Best and Worst Practices Online / Epilogue: Interview with Uché Okonkwo February 2010 384pp 221 colour photographs Hardback £32.00

234x156mm 978-0-230-55536-5

ebook available from: Waterstone’s, Myilibrary, NetLibrary, Ebook Library, ebooks.com, Ebrary, Dawson ERA, Gardners Books, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=280809

http://www.palgrave.com/products/title.aspx?pid=371410

July 2011 272pp 216x138mm 23 b/w tables and 11 b/w photographs Hardback £55.00 978-0-230-54552-6

Consumption and Public Life http://www.palgrave.com/products/title.aspx?pid=280226

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

retailing

Luxury Fashion Branding

The New Rules of Retail

Trends, Tactics, Techniques

Competing in the World’s Toughest Marketplace

Uché Okonkwo, Director and Co-Founder, Luxe E.t.c

‘Insightful and thoughtprovoking - this is an indispensable guide to those looking to understand the modern luxury industry.’ - Mark Dunhill, CEO, Fabergé This groundbreaking fashion branding and management text brings an analytical business dimension to the marketing and corporate techniques of the luxury fashion goods industry. It will make engaging reading for anyone who wishes to learn about the captivating business of turning functional products into objects of desire. May 2007 Hardback

352pp £31.00

234x156mm 978-0-230-52167-4

Kevin M. Rogers, Senior Lecturer in Law, University of Hertfordshire , UK

Robin Lewis, Founder, Vantage Marketplace and formerly, Vice President and Executive Editor, Women's Wear Daily and Michael Dart, Head of Private Equity and Strategy, Kurt Salmon Associates

A concise and highly readable account of the legal and regulatory considerations presented by the growth of the Internet, and in particular the areas of e-Commerce, Data Protection and e-Crime.

‘The New Rules of Retail is powerful and thought provoking...great insight into our business and perceptiveness regarding its challenges...’ - Michael Gould, Chairman and CEO, Bloomingdales '…a thoughtful analysis…’ - The Financial Times The authors provide a unique and essential view of the future of the retail industry, arguing that a new business model is necessary in these new times, one based on: Preemptive, precise and perpetual distribution; A neurological customer connection; and total control of the value chain. December 2010 256pp Hardback £16.99

234x156mm 978-0-230-10572-0

http://www.palgrave.com/products/title.aspx?pid=469552

ebook available from: Waterstone’s, Palgrave Connect Business & Management Collections, Ebook Library, Dawson ERA, ebooks.com, Myilibrary, NetLibrary, Gardners Books

The Internet and the Law

Mastering Fashion Buying & Merchandising Management

http://www.palgrave.com/products/title.aspx?pid=278899

Contents: Internet Infrastructure / Online Contracting / Distance Selling / Online Payment, Gambling and Taxation / Online Marketing / Jurisdiction and Choice of Law / Data Protection / Freedom of Expression and Defamation / Web 2.0 and Social Networking / Internet Crime and Other Computer-Related Offences / Online Pornography and Cyber-harassment July 2011 Paperback

320pp £25.99

234x156mm 978-0-230-23567-0

http://www.palgrave.com/products/title.aspx?pid=354564

Tim Jackson, Principal Lecturer in Marketing and David Shaw, Senior Lecturer in Marketing and Retailing, both at The London College of Fashion, UK

Covering design, marketing, sourcing, negotiation, range planning, supply chain and stock management, it clearly integrates current operational practice with theory. This, combined with a thorough explanation of careers, makes it a key text as it provides an important reference source for existing practitioners, as well as being vital for students, new entrants and those seeking a career change into buying and merchandising. November 2000 216pp Paperback £18.99

234x156mm 978-0-333-80165-9

Palgrave Master Series

New

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Inspection copy available

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international business International Business

Global Elites

Internationalization of Emerging Economies and Firms Edited by Marin Marinov, Professor of Marketing and International Business, University of Gloucestershire, UK and Svetla Marinova, Associate Professor of International Business, Aalborg University, Denmark

The Opaque Nature of Transnational Policy Determination Edited by Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK and Nada Kakabadse, Professor in Management and Business Research, Northampton Business School, UK

Exploring the nature, configuration and influence of global Elites, this book examines the impact of Elites on transnational policy development and strategically on corporations as board members of PLCs and international joint ventures. Overall, the book provides a balanced view of how our present day Elites operate. Contents: From Local Elite to Super Class: Historical Perspective / Global Capitalism Theory and the Emergence of Transnational Elites / Panopticism and Elites / Elites and the Post-industrial Society / A Strategist without a Plan / The Nature of Chinese Elites / Elitism, Class and the Democratic Deficit: Founding Themes of the American Republic / The Transnational Power Elite / What Elites can do for you / How Political Elites have Influenced Ohio and U.S National Politics / Board Directors as Elites in the Context of International Joint Ventures / Entrepreneurs as Elites: How do they succeed? / Business Elites in Turkey / A Critical Understanding of Migrant Elites in Europe / Leadership Hubris: Achilles Heel of Success December 2011 352pp 10 b/w tables and 15 figures Hardback £65.00

216x138mm 978-0-230-27873-8

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Explores the impact of country and firm specific factors, the role of institutions and governments, the strive for compensation of initial disadvantages and the struggle in finding ways to counterbalance late coming into the international arena in the process of internationalization. Contents: Introduction; M.Marinov and S.Marinova / The Regulatory Framework for Investment: Where Are We Headed? K.P.Sauvant / Internationalization of Companies from Former Communist Countries: Outward Foreign Direct Investment from Central, East, and South Europe, and the Commonwealth of Independent States; W.Wilinski / Foreign Direct Investment in New EU Member States from Central and Eastern Europe: An Investment Development Path Perspective; M.Gorynia, J.Nowak, P.Tarka & R.Wolniak / Sustainable Foreign Direct Investments: Regional Development and Transition Economies; M.Svetličič / Born-Global Firms from China and Norway: A Comparison; S.M.F.Karlsen, Y.Zhao & R.Lunnan / Becoming a True Born Global without Any Experiential Market Knowledge: Three Chinese Cases; T.Vissak & X.Zhang / From National Leaders to Global Players: Evidence from Russian MNEs in the High Tech Sector; A.Panibratov / Analyzing Culture in a Cross-Border Acquisition: An Indian-Finnish Deal in Focus; N.Nummela & M.Raukko / Does Manufacturer’s Export Marketing Engagement Pay off? Evidence from the Vietnamese Wood Furniture Industry; B.Petersen & S.Pham / Venturing Strategy and Growth Pattern of Malaysian Multinational Enterprises; E.Y.T.Chew, L.Peng Ng, & C.K.Low / Chinese Multinationals: Host Country Factors and Foreign Direct Investment Location; D.Quer, E.Claver, & L.Rienda / Internationalizing a Brazilian Software Development Company; D.B.Prioste & C.Akira Yokomizo / Brand Strategies of Firms from Emerging Economies; C.Chailan & F.Ille / What Explains Asian Investments in Denmark? M.W.Hansen, J.E.Torp & H.SchaumburgMüller / Conclusion; M.Marinov and S.Marinova December 2011 352pp Hardback £65.00

216x138mm 978-0-230-34833-2

Strategic Advantage Response and Defense Edited by Olaf Plötner, Associate Dean of Executive Education, ESMT, Germany

Developing BRIC markets are changing the business models of traditional western technology leaders. Classic business strategies are no longer suitable for companies attacking abroad whilst defending their market at home. Based on real-life cases, the book evaluates the best new strategies for western companies in technology-based B2B markets. Contents: Introduction / ZPMC, China - The Classical Success Story / On War / Attacking Abroad: No Frills Technology For The Emerging Markets / Products That Can’t Be Copied: Highly Complex Services (HCS) / Corporate Perspectives: Hybrids / Conclusion December 2011 150pp Hardback £26.00

234x156mm 978-0-230-30131-3

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Motoring the Future VW and Toyota Vying for Pole Position Petra Blum, Writer and Journalist, Mark Schneider, Car Industry Correspondent, Handelsblatt and Engelbert Wimmer, Management Consultant, PA Consulting Group

The crisis in the auto industry has resulted in a race between Volkswagen, as challenger, and Toyota, as tattered global market leader. Whether it is the German or the Japanese firm that takes pole position, the winner will change the balance of power in the automotive industry and lead the way to the automobiles of the future. Contents: Foreword / Authors / List of diagrams / List of Abbreviations / The Car Industry Today / Volkswagen / The Global Duel / Toyota / The Race for Pole Position / Epilogue / Appendix / Reading List / Terminology October 2011 288pp 22 figures and 6 b/w tables Hardback £26.00

234x156mm 978-0-230-29955-9

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international business

Private Equity in Poland

The Changing Nature of Doing Business in Transition Economies

Winning Leadership in Emerging Markets

Edited by Marin Marinov, Professor of Marketing and International Business, University of Gloucestershire, UK and Svetla Marinova, Professor of Marketing and International Business, Faculty of Marketing and International Business, Aalborg University, Denmark

Darek Klonowski, Professor of Business Administration, Brandon University, Canada

Private Equity in Poland focuses on the private equity industry and emerging markets in Poland. Poland represents the most developed private equity industry in Central and Eastern Europe and is one of the most developed emerging markets worldwide. Contents: Preface / Foreword / An Overview of Private Equity / Economic Development in Poland / Systemic Competitiveness in Poland / Nurturing Entrepreneurship in Poland / The Exit Environment for Private Equity Firms in Poland / The Evolution of Private Equity in Poland / Fundraising in Poland and the CEE Region / Fund Operations in Poland / Comparative Perspectives on Private Equity in Emerging Markets / The Future Development of Private Equity in Poland October 2011 272pp 30pp illustrations Hardback £65.00

234x156mm 978-0-230-11075-5

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Staying at the pinnacle of the advancing business development of transition economies and the impact of changing business conditions is a challenging task for all firms wanting to do business in them. This book provides insight into the way in which businesses function with a comprehensive overview of the major aspects involved. Contents: Introduction / The Changing Nature of Doing Business in Transition Economies / Grading up or Fading out? / The Elusive Destiny of ‘Psychic Market Proximity Seeking Subsidiaries’ in Central and Eastern Europe / Globalizing Brands? / Brand Strategies of Western Multinational Corporations in Central and Eastern Europe / Transformation of the Estonian Banking System / From Uncertainty to Stability / Kissing the Frog: The Changing Nature of Doing Business in Romania / Investing in a Transition Economy: Motives and Modes of FDI in Poland / The Changing Investment Climate in South Eastern Europe / EU Enlargement and Inward FDI in Central Europe: An Evolutionary Game Approach / The Changing Russian Economy: Export Channel Strategies of Japanese Companies September 2011 288pp 65 tables and 19 figures Hardback £65.00

216x138mm 978-0-230-51617-5

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Indian Multinationals The Dynamics of Explosive Growth in a Developing Country Context Amar Nayak, Associate Professor, Xavier Institute of Management, India

Indian firms have grown explosively over the last two decades since India adopted wholesale neo-liberal policies in 1991. Nayak attributes the expansion of these Indian firms and their multinational businesses to the owners’ ability to manoeuvre and mould key agents in the external environment rather than to the internal management of the firm. Contents: Introduction / Logic and Conditions for Firm Growth / Globalization: Asymmetry Perpetuation and Growth / Growth of Indian Multinationals / A.V. Birla Group / Tata Sons / Reliance Industries / Asymmetries of Growth and Sustainability July 2011 296pp 216x138mm 74 b/w tables, 14 charts and 4 figures Hardback £65.00 978-0-230-29860-6 http://www.palgrave.com/products/title.aspx?pid=505713

Sport as a Business International, Professional and Commercial Aspects Edited by Harald Dolles, Professor of Management and International Business, German Graduate School of Management and Law, Germany and Sten Söderman, Professor of International Business, School of Business, Stockholm University, Sweden

Sport has a number of distinctive characteristics which impact on the extent of its globalization. This book seeks to gain a deeper understanding of the unique development in sports, its governance, its logic of co-creation of value and the advancement of the industry towards internationalisation, professionalization and commercialization. May 2011 280pp 34 b/w tables and 11 figures Hardback £65.00

216x138mm 978-0-230-24925-7

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international business

The Business of Space

Business for the 21st Century

Fighting Poverty Together

The Next Frontier of International Competition

Towards Simplicity and Trust

Rethinking Strategies for Business, Governments, and Civil Society to Reduce Poverty

Louis Brennan, Associate Professor and Research Associate and Alessandra Vecchi, both at Institute for International Integration Studies, Trinity College, Dublin, Ireland

'This is a most interesting and timely book led by one of the leading thinkers today in the fields of globalization and international business. It addresses a topic of immense potential benefit, and yet also myriad challenges, for humankind. The issues are wide-ranging: globalization, sustainability, technology, geopolitics. I urge you to read this carefully crafted book.’ – John Mangan, Newcastle University, UK This book looks at the space industry from a business perspective, with a focus on international competition. The space industry traces its origins to the middle of last century as a government/ military domain and the author now looks at the ongoing evolution of space exploration and travel, and projects the future of the industry. Contents: The Present / Introduction and Background – The Global Space Industry / Industry Structure Analysis / Environment / The Future June 2011 184pp 11 b/w tables and 48 figures Hardback £26.00

234x156mm 978-0-230-23173-3

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François Dupuy, Chairman and CEP, Mercer Delta France

Using eighteen new cases this book shows that in the past companies did not manage labour or customers as long as they did not need to. Tougher competition has forced them to recover control using more processes and reporting systems. But the result has been the opposite: the more they rule, the more they lose control. Contents: Business in the 21st Century: Towards Simplicity and Trust / Introduction / Speaking the Language of Ideology / How Companies Lost their Grip: ‘Managerial Sloth’ and its Consequences / Employment and Work: Two Sides of the Same Coin / When Fact is Stranger than Fiction / Temporary Workers, An Adjustment Variable / How Companies Lost their Grip / Front-line Managers have been Sacrificed on the Altar of Intermediate Bureaucracies / Can We Do Things Differently? / Conclusion / The Vicious Circle of Work and Employment / Some Keys to the New Organizations May 2011 Hardback

216pp £60.00

216x138mm 978-0-230-29263-5

Aneel Karnani, Associate Professor of Strategy, Ross School of Business, University of Michigan, USA

In this hard-hitting polemical Karnani demonstrates what is wrong with today’s approaches to reducing poverty. He proposes an eclectic approach to poverty reduction that emphasizes the need for business, government and civil society to partner together to create employment opportunities for the poor. Contents: Fighting Poverty / PART I: FAILURE OF THE LIBERTARIAN APPROACH / Microcredit Misses its Mark / Mirage at the Base of the Pyramid / Romanticizing the Poor / PART II: FIGHTING POVERTY / Selling Beneficial Goods to the Poor / Employment is the Solution / More Government, Please / Social Entrepreneurship: Beyond the Hype May 2011 Hardback

304pp £26.00

234x156mm 978-0-230-10587-4

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international business

The Global Business Environment

International Business

Meeting the Challenges 3rd edition

Challenges in a Changing World Janet Morrison, formerly Senior Lecturer and Programme Leader for Undergraduate International Business Degrees, University of Sunderland Business School, UK

‘In this excellent new edition, Morrison provides a beautifully written, comprehensive introduction to the business environment. Reorganized and updated, the text is now even more accessible, informative and thought provoking. It remains the best available foundation textbook for students studying any aspect of International Business.’ Jennifer Lane Lee, University of Liverpool, UK Offering an accessible and engaging introduction to the business environment this new edition of Janet Morrison’s highly successful textbook explores the economic, political, social, legal, cultural and technological dimensions that affect businesses. Includes new coverage of emerging economies and the 2008 economic crisis Contents: Introduction / PART I: THE BUSINESS IN THE GLOBAL ENVIRONMENT / Introduction to the Business Enterprise / Globalisation and the Business Environment / PART II: ECONOMIES AND MARKETS / National Economies in the Global Environment / International Trade and Global Competition / Strategies for Globalisation / PART III: SOCIETIES IN THE INTERNATIONAL ENVIRONMENT / Cultural and Social Environments / Political Environments / Legal Environments / PART IV: GLOBAL ISSUES AND BUSINESS / Financial Markets / Technology and Innovation / Ecology and Climate Change / Ethics and Corporate Social Responsibility / Conclusions: Globalisation Revisited

Janet Morrison, formerly Senior Lecturer and Programme Leader for Undergraduate International Business Degrees, University of Sunderland Business School, UK

‘International business is a complex field and hard to grasp. This book gives an excellent overview and is a ‘must-read’ for every student in the subject.’ - Henk W. Volberda, Rotterdam School of Management, The Netherlands Contents: PART I: THE INTERNATIONAL DIMENSION AND THE ORGANIZATION / Introduction: The Business Enterprise in the International Environment / Perspectives on Globalization / PART II: THE ENVIRONMENT OF INTERNATIONAL BUSINESS / The Economic Environment / The Cultural Environment / The Political and Legal Environment / PART III: COMPETING IN THE GLOBAL MARKETPLACE / International and Regional Trade / Organizational and Strategic Change / Marketing / PART IV: MANAGING IN THE GLOBAL ENVIRONMENT / HRM / Supply Chains / Finance and Accounting / Innovation / PART V: GLOBAL ISSUES AND INTERNATIONAL BUSINESS / Ecological Challenges for Business and Society / Corporate Social Responsibility / Global Governance November 2008 680pp Paperback £41.99

276x216mm 978-1-4039-4563-1

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Managing Cross-Cultural Communication Principles & Practice

Barry Maude, formerly Senior Lecturer, University of Staffordshire, UK

'[T]his book represents a fresh and engaging approach to its subject and as such deserves to be one of the first ports of call for any student of international business who wishes to come to grips with the crosscultural dimension of business.’ - David Head, Dean of the Faculty of Business and Law, University of Lincoln, UK An accessible and lively introduction to the management of cross-cultural communication for undergraduate and postgraduate business students. Drawing on the latest research and incorporating the author’s own extensive experience of working in different cultural settings, it addresses the core theory and practice. An essential course companion. Contents: PREFACE / PART I: PRINCIPLES / What is Culture? / Cultural Values in Business and Society / Language Matters / Nonverbal Aspects of Cross-cultural Communication / Prejudice and Stereotypes / PART II: PRACTICE / Expatriate Performance / Cross-cultural Adjustment / Developing Cross-cultural Skills / Communicating Across Cultural Distance / Managing and Working in Multicultural Teams / Cross-cultural Meetings and Negotiations / Cross-cultural Interviews and Selection April 2011 392pp 20 b/w line drawings Paperback £32.99

234x156mm 978-0-230-24953-0

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April 2011 520pp 246x189mm 35 colour photographs, 19 colour tables, 113 figures, 16 colour illustrations and 17 maps Paperback £39.99 978-0-230-21025-7 http://www.palgrave.com/products/title.aspx?pid=297065

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international business

Communicating Across Cultures at Work

Firm-Level Internationalization, Regionalism and Globalization

3rd edition

Strategy, Performance and Institutional Change

Examines intercultural communication in the workplace. Firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds. Fully updated with the latest research, this makes an ideal core text. Contents: Communicating and Diversity at Work / List of Tables and Figures / Preface / Acknowledgements / PART I: CULTURE AND COMMUNICATION AT WORK / Introduction / Cultural Differences at Work / Culture and Communication / How Culture Affects Behaviour / PART II: INTERCULTURAL COMMUNICATION AT WORK / Barriers to Intercultural Communication / Communicating Interculturally / PART III: EXTENSIONS AND APPLICATIONS / Skills for Working Abroad / Culture, Communication and Work Activities / International Intercultural Communication / Appendix: Scoring and Interpretation of Questionnaires / Glossary / Further Reading / Index May 2011 416pp 246x189mm 13 b/w tables and 25 b/w line drawings Paperback £36.99 978-0-230-28369-5 http://www.palgrave.com/products/title.aspx?pid=404792

A Roadmap for World Class Government Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK, Mohammad Omar Abdulla, Undersecretary, Department of Economic Development, Abu Dhabi Rabih Abouchakra, Vice President, Booz & Co, Abu Dhabi and Ali Jawad, Strategic Advisor, Department of Economic Development, Abu Dhabi

Edited by Jenny Berrill, Lecturer, Trinity College Dublin, Republic of Ireland, Elaine Hutson, Lecturer, University College Dublin, Republic of Ireland and Rudolf Sinkovics, Professor of International Business, Manchester Business School, UK

Maureen Guirdham, Former Director, MBA Programme, City University, UK; Head, School of Business, Westminister University, UK

‘This book is a valuable resource for students on an undergraduate or postgraduate Business or Management degree programme which includes the study of culture and communication in the context of work and/or intercultural communication in the workplace.The up-to-date, real world examples included throughout the book, together with the questions and exercises at the end of each chapter, make the book an appropriate course book for all levels of study at university.’ - Claire Richardson, Aston Business School, UK

Leading Smart Transformation

The current international business environment is characterized by two contradictory but at times mutually supplementary trends. Regionalization is part of the process of globalization, but it can also be a counter force to globalization as stakeholders act to protect their perceived interests. This book expands the debate on this interesting topic. March 2011 480pp 58 b/w tables and 21 figures Hardback £60.00

234x156mm 978-0-230-28997-0

Academy of International Business (UKI) Series ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=491121

'An incisive and constructive assault on the ultimate immune system - Government Incorporated.’ - David Peters, Managing Partner, CEO & Board Practice, EMEA, Heidrick & Struggles, London, UK ‘A must read for anyone wanting to make a difference in government. The focus on leadership and transformation is just what is needed.’ - Frank Brown, Dean, INSEAD, Paris, Singapore, Abu Dhabi In the turbulence of recent times, how we run corporations has been examined from every angle. Corporations have proved adept at change; governments have stuck to established rules. The challenge is to put in place machinery to provide services in a way that resists the growth of bureaucracy. The need for SMART government could not be starker. Contents: Acknowledgements / About the Authors / Foreword / Introduction / PART I: THE CONTEXT FOR CHANGE / Leading Through Vision / Managing Stakeholders / Driving the Programme of Change / PART II: THE TRANSFORMATIONAL CYCLE / Translating the Strategy / Building the Business Model / Designing the Organization / Developing Talent / Making it Happen / PART III: THE X-FACTOR / Distilling the X-Factor / Learning the Lessons March 2011 256pp 4 tables and 2 figures Hardback £26.00

234x156mm 978-0-230-24372-9

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international business

The Rise of Indian Multinationals

Latin American Business Cultures

Perspectives on Indian Outward Foreign Direct Investment Edited by Karl P. Sauvant, Founding Executive Director, Vale Columbia Centre on Sustainable International Investment; Senior Research Scholar and Lecturer in Law, Columbia Law School, USA, Jaya Prakash Pradhan, Associate Professor, Sardar Patel Institute of Economic and Social Research (SPIESR), India, Ayesha Chatterjee, Public Affairs Editor, Columbia Journal of Transnational Law and Brian Harley, LL.M. candidate, both at Columbia Law School, USA

The contributors explore the rapid growth of Indian multinationals and provide valuable insights into the patterns and trends of their outward investments and the factors that led to their emergence in the global FDI market. They also look at their continuously evolving strategies in the global economy. Contents: Preface / Foreword / Introduction: The Rise of Indian Multinational Enterprises; J.Prakash Pradhan & K.P.Sauvant / In Search of the ‘Indianness’ of Indian Multinational Enterprises; M.W.Hansen / Political Factors Behind the Rise of Indian Multinational Enterprises; J.Dige Pedersen / When a Great Industry Globalizes: Indian Conglomerates Pioneering New Trends in Industrial Globalization; J.Ruet / Indian Multinational Enterprises in the Automotive and Pharmaceutical Industries; G.Balcet & S.Bruschieri / Outward Investment by Indian Pharmaceutical and Software Multinational Enterprises; V.Kathuria / Indian Companies Investing in the United States; N.Dasgupta / The Emergence of Indian Multinational Enterprises: an Empirical Study of the Motives, Current Status, and Trends of Indian Investment in Germany; R.Tiwari & C.Herstatt / The Surge in Indian Outbound Foreign Direct Investment to Africa; P.Pal January 2011 312pp 32pp illustrations Hardback £90.00

Edited by Robert Crane, Professor, Department of Social and Economics Sciences, Paris Tech and Catholic University of Paris, France and Carlos Rizowy, Consultant, Strategic Global Vision Inc.

How often has an American or European businessman been astonished to have his Mexican or Brazilian counterpart break off discussions without explanation and refuse to return his calls? This book helps non-Latin American businessmen or MBA students address the region. If you want to study or work in Latin America this is a must read. December 2010 296pp 216x138mm 22 figures, 10 tables and 10 graphs Hardback £60.00 978-0-230-58081-7

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Not Just China The Rise of Recalls in the Age of Global Business Hari Bapuji, Assistant Professor, Asper School of Business, University of Manitoba, Canada

This book critically analyzes recalls of toys, cars and other products announced in the U.S. since 1974. By empirically examining the phenomenon from multiple perspectives, including design and manufacturing flaws; supply chain issues; number of injuries and how to manage recalls on a global scale. December 2010 204pp Hardback £62.50

234x156mm 978-0-230-10451-8

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The Paradoxes of Globalisation Edited by Eric Milliot, Associate Professor of Management Science, University of Poitiers, France and Nadine Tournois, Professor of Management Science, University of Nice Sophia-Antipolis, France

World economy globalization is driven by multiple interactive forces. They give rise to a number of paradoxes that impact the functional and developmental characteristics of firms. This book offers for the first time an in-depth study of the logical contradictions that stream from economic integration on the supranational level. October 2010 312pp 12 b/w tables and 18 figures Hardback £65.00

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Foreign Direct Investment, China and the World Economy Peter J. Buckley, Professor of International Business, University of Leeds, UK

An in-depth study of the international business relationships of China covering both inward and outward foreign direct investment, its impact and related theoretical and policy issues.

216x138mm 978-0-230-27868-4

234x156mm

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978-0-230-10844-8

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November 2009 448pp 69 b/w tables amd 14 figures Hardback £57.00

http://www.palgrave.com/products/title.aspx?pid=476495

216x138mm 978-0-230-51598-7

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asian business Asian Business

13 Steps to Manufacturing in China The Definitive Guide to Opening a Plant, From Site Location to Plant Start Up Bruce W. Mitchell, Vice President of Engineering, Environmental and Purchasing, Magnetics Division, Spang & Company

A comprehensive reference book providing the tactics, strategies, and methodology for establishing a manufacturing plant in China. The book is jam packed with details including sourcing Chinese equipment, importing used or new equipment, building construction, and permit requirements. Contents: Introduction / PART I / Why the Middle Kingdom? / Thirteen Steps to Manufacturing in China / ‘You’re Not in Kansas Anymore’ / PART II: OPERATING IN THE MIDDLE KINGDOM / Selecting an Industrial Park / Learning from other Companies’ Experiences / Environmental Regulations in China / Utility Costs in China / Investment Enticements / Negotiating the Memorandum of Understanding / Establishing Your Company / PART III: IT’S TIME TO BUILD / Sourcing Chinese Made Equipment / Chinese Design Institutes / Chinese Construction Companies / New Building Construction in China / PART IV / Manufacturing in China - Past and Future December 2011 256pp Hardback £75.00

216x138mm 978-0-230-12078-5

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Chinese International Investments Edited by Ilan Alon, George D. and Harriet W. Cornell Chair of International Business, Director, The China Center, Marc Fetscherin, Assistant Professor, Rollins College, Florida, USA and Philippe Gugler, Professor, Center for Competitiveness, University of Fribourg, Switzerland

Continuous Improvement Strategies Japanese Convenience Store Systems David Marutschke, Research Fellow, Kyoto University Graduate School of Management, Japan

Discusses continuous improvement strategies of Japanese convenience store operators. The study highlights the efforts of companies operating under lean management systems to identify new, dynamic, firm-specific capabilities in highly competitive markets.

Provides authoritative academic and professional insights into the strategies of Chinese Foreign Direct Investments in Europe, Asia, Africa and the Americas. Distinguished authors from across the world will make a contribution to the growing literature on OFDI (outward foreign direct investment) from China. Contents: Introduction: The Growth of OFDI from China / Chinese OFDI in Europe / Chinese OFDI in Africa / Chinese OFDI in America / Chinese OFDI in Asia / Case Studies December 2011 336pp 66 b/w tables and 33 figures Hardback £65.00

216x138mm 978-0-230-28096-0

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Strategies for Asia Pacific Meeting New Challenges 3rd edition

Contents: Introduction / Theory and Research Methodology / Historical Overview and the CS System / New Challenges in a Dynamic Environment / New Developments in Recent Years / Discussion of Rigidities and New Approaches / Conclusion December 2011 224pp 11 figures and 8 b/w tables Hardback £65.00

216x138mm 978-0-230-34793-9

The Palgrave Macmillan Asian Business Series http://www.palgrave.com/products/title.aspx?pid=532898

Philippe Lasserre, Emeritus Professor of Strategy and Asian Business and Hellmut Schutte, Senior Affiliate Professor of International Management and Dean of Asia Campus, both at INSEAD, Singapore

Reviews of the second edition: ‘...this is an excellent one-volume survey of the commerce and business practices in the Far East.’ - The European September 2005 352pp Paperback £35.00

234x156mm 978-1-4039-1695-2

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asian business

Crisis Management in Chinese Organizations Benefiting from the Changes Ruth Alas, Professor, Estonian Business School, Estonia

Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies and how they contribute to better crisis management not only in Chinese organizations, but also in organizations from other countries. Contents: Introduction To Crisis Management / China’s Ideological, Economic, And Institutional Transformation / Type Of Crisis / Crisis Management Process / Crisis Partnership / The Connections Between Crisis And Enterprise Life-Cycle Stages / Crisis Management, Change Management, And Innovation Management / Ethics In Connection With National Culture / Chinese And Estonian Crisis Management Comparison / Chinese Organization Crisis Management Cases / Summary December 2011 208pp 26 b/w tables and 38 figures Hardback £65.00

216x138mm 978-0-230-27334-4

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Doing Business With China

The Routes to Responsibility

Avoiding the Pitfalls

Susan Carpenter, International Markets Analysts Ltd

Stewart Hamilton, Professor of Accounting and Finance and Jinxuann Zhang, Research Associate, both at IMD

An analysis and exploration into the impact of Japan's 2011 nuclear crisis. Investigation of the disaster will pose questions regarding why Daiichi was constructed in an earthquake-prone zone, and was still operating despite problems that had been plaguing the reactors since 1989 such as cracks in infrastructure and leaks in radioactivity. Contents: Introduction / Definition of the Ministries’ IAIs, Including Historical Development. Ministries Involved in Nuclear Sector and their IAIs. / Portrait of Japan’s Current Political Environment / Japan’s Pre-earthquake Economy / METI’s Electric Development Power Corp / Ehime, Aomori, Fukushima and MOX: Prefectural Acceptance of Ministerial ‘Guidance’ in Return for Public Works Projects / Don’t Blame the Bureaucrats Blame the System / Conclusion December 2011 224pp Hardback £49.00

216x138mm 978-0-230-35492-0

Award winning case studies focusing on the growth of innovation in India. Contents: Introduction / United Phosphorus / Videocon’s Strategic Acquisitions to become a Global Player in Consumer Electronics / From Soaps to Software to SOaps: Wipro Acquires Unza / Tata-Corus: Spearheading India’s Global Drive to Growth / Suzlon Energy Ltd: Making Forays Abroad / Hindalco vs Novelis: A case on Acquisition / Dr Reddy’s Global Strides: Will the Success Continue? / Tusli Tanti - Suzlon’s Green Warrior: David vs the Goliaths / TATA Group: The Benign Hunter / Conclusion

Contents: PART I: INTRODUCTION – SETTING THE SCENE / PART II: THE CAO CASE – RAISED THE DISCUSSION ON GOVERNANCE ISSUES RELATING TO OVERSEAS-LISTED CHINESE COMPANIES AND LESSONS LEARNT / PART III: OTHER GOVERNANCE ISSUES AND RELATED CASES / PART IV: IMPLICATIONS FOR KEY STAKEHOLDERS / PART V: CONCLUSIONS / Appendices / References November 2011 220pp Hardback £26.00

234x156mm 978-0-230-22265-6

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The Chinese-Latin American Axis

Asian versus Western Management Thinking

Gastón Fornés, University of Bristol, UK and Alan ButtPhilip, School of Management, University of Bath, UK

Edited by Suseela Yesudian-Storfjell, Associate Director, Aditya Birla India Centre, London Business School , UK

This book is about understanding the differences and risks, ownership, culture and management practices when investing, managing or working with Chinese companies. It explores the progression of overseas listing of Chinese companies and the reasons behind the attitude shifts towards overseas Chinese stocks.

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Emerging Markets and the Future of Globalisation

India: Acquiring its Way to a Global Footprint

December 2011 160pp 4 figures and 18 b/w tables Hardback £65.00

Japan’s Nuclear Crisis

The impressive growth of trade and investments between China and Latin America has attracted the attention of the business world and policy makers. This book analyzes the business of the main players at the country/region and company levels in the context of globalization and growing importance of emerging markets in the world economy. Contents: Introduction / Emerging Markets, The Markets of the Future / China-Latin America: The Emerging Markets’ Axis / China-Latin America - Rivals and Partners? / Latin America and China - A Mixed Blessing? / Chinese Dragons Disembarking in Latin America / Multilatinas and the China Challenge / US and European Perspectives / Conclusions

Its Culture-Bound Nature Kimio Kase, IESE Madrid, Spain, Alesia Slocum, Saint Louis University, Spain and Ying Ying Zhang, CUNEF, Spain

Addressres the important question of to what extent the theories of management are universally applicable principles and to what extent are they specific to particular cultural, national and temporal contexts. Contents: Introduction / Philosophical Perspectives on Knowledge and Cognition / Epistemological Perspective / Cognitive Science Perspective / Cross-cultural Management Perspective / Theoretical Framework / Conclusions and Discussions

216x138mm

August 2011 288pp 41 figures and 26 b/w tables Hardback £65.00

978-0-230-57487-8

The Nonanka Series on Knowledge and Innovation

216x138mm

December 2011 208pp 23 figures and 29 b/w tables Hardback £60.00

978-0-230-30063-7

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216x138mm 978-0-230-27293-4

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asian business

International Negotiation in China and India A Comparison of the Emerging Business Giants Rajesh Kumar, Associate Professor of International Business, University of Nottingham, UK and Verner Worm, Professor of Chinese Business and Development, Copenhagen Business School, Denmark

Negotiation is an important managerial skill. The ability to negotiate across cultures becomes even more challenging due to differences in institutional practices. This book explores how the institutional environment in India and China shapes their negotiating behaviour. Contents: Culture and Negotiating Practices: The Relevance of the Institutional Perspective / India and China: A Historical Overview / The Institutional Environment of India / The Institutional Environment in China / Negotiating in the Indian Institutional Environment / Negotiating in the Chinese Institutional Environment / Negotiating in India; Some Case Studies / Negotiating in China; Some Case Studies / Negotiating Skills in India and China / Conclusion October 2011 1 figure Hardback

176pp

216x138mm

£65.00

978-0-230-24594-5

Chinese Leadership

Chinese Investment in Australia

Barbara Xiaoyu Wang, China Representative and Associate Tutor and Harold Chee, both at Ashridge Management School, UK

With the accelerating integration of China into the global economy, there is a thirst to understand how Chinese managers like to lead and how Chinese employees like to be managed. There is no doubt that China can be a difficult and risky market for foreign businesses. The authors show managers how to succeed when doing business in China. Contents: List of Figures and Tables / Foreword / Introduction / PART I: FOUNDATIONS OF CHINESE LEADERSHIP / Chinese Culture: A Brief History / Chinese Leadership Theories / Chinese Core Values / The Trust Challenge / Business leadership in Modern China / PART II: RISING TO THE CHALLENGE - MAKING IT HAPPEN / Communications / Leading Teams / Delegation and DecisionMaking / Negotiations / Coaching / Conclusion / Bibliography / Index / About the authors September 2011 192pp 14 figures and 6 b/w tables Hardback £26.00

234x156mm 978-0-230-24818-2

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Unique Insights from the Mining Industry Xueli Huang, Director, China-Australia Business Research Centre and Ian Austin, Lecturer in International Business, Edith Cowan University, Australia

This book provides comprehensive coverage on the key issues of Chinese investment in the Australian minerals industry. It offers unique insights into the entry process, the management of Chinese investments, and their success factors and lessons learnt as being impacted upon by the entangling of political, economic, social and competitive forces. Contents: Introduction / An Overview of China’s Investment in the Australian Mineral Industry: Theoretical Perspective and Investment Characteristics / Australian Regulatory Framework on FDI and its Application to Chinese Investment / The Impact on Australian Political Economy from Chinese Investment into Australia’s Mining Industry / The Investment Process and AfterTransaction Integration and Management / Why the Proposed Chinalco Investment in Rio Tinto Failed / Chinese Investment in the Australian Minerals Industry: Concluding Comments, Organisational Challenges and Policy Implications July 2011 240pp 16 b/w tables and 12 figures Hardback £65.00

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asian business

Retail Internationalization in China

The New Silk Road

Responsible Management in Asia

Expansion of Foreign Retailers

How a Rising Arab World is Turning Away from the West and Rediscovering China Revised and Updated edition

Perspectives on CSR

Lisa Qixun Siebers, Senior Lecturer, Birmingham City Business School, UK

Ben Simpfendorfer, Asia and Middle East Strategist, The Royal Bank of Scotland, Hong Kong

As potentially the largest retail market, China has attracted a great number of foreign retail operations. Based on case study research, this book provides valuable insights international retailers need for success in China. The newly developed theoretical model helps to extend the body of knowledge on firm internationalization. Contents: Introduction / Background to the Research / Theoretical Frameworks and Propositions / Methodology / Data Analysis / Cross-case Analysis and Results Introduction / Discussions and Implications July 2011 224pp 216x138mm 1 map, 9 figures and 25 b/w tables Hardback £65.00 978-0-230-29337-3 http://www.palgrave.com/products/title.aspx?pid=497507

Can Japan Compete? Michael E. Porter, Bishop William Lawrence University Professor, Harvard Business School, USA, Hirotaka Takeuchi, Dean, Graduate School of International Corporate Strategy, Hitosubashi University, Japan and Mariko Sakakibara, Assistant Professor, John E. Anderson Graduate School of Management, University of California, USA

Edited by Geoffrey Williams, CEO, OWW Consulting

The rise of the Arab world and China are part of the same story, once trading partners via the Silk Road. This is a fully revised and updated account of how China is spurring growth in the Arab world, taking into account new developments that have taken place since the first edition.

Contents: Revised Introduction and Preface / The New Silk Road: The Arab World Rediscovers China / Chinese Petrodollars and the Competition for Oil / The Arab Wealth Funds and the Rise of an ‘Islamic Corridor’ / Syria Learns From China while the Chinese ‘Go Global’ / Arabic and the Language of Globalization / Young Women and the Future of the Arab World / The New Public Relations War: ‘Al Jazeera’ in China / Implications for the West: A New Center of Gravity March 2011 Paperback

208pp £15.99

234x156mm 978-0-230-28485-2

http://www.palgrave.com/products/title.aspx?pid=487907

This book seeks to offer for the first time a detailed, well researched and holistic account of social responsibility from Asia. Bringing forth rich and live cases of Asian social responsibility it offers an understanding of their practices and philosophies in this area. December 2010 352pp 23 tables and 22 figures Hardback £65.00

216x138mm 978-0-230-25241-7

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The Transformation of Japanese Employment Relations Reform without Labor Jun Imai, Assistant Professor, Center for the Study of Social Stratification and Inequality, Tohoku University, Japan

This book systematically evaluates the impacts of deregulatory reforms on employment relations in Japan especially focusing on the core white collar workers. Concentrating on changes in three aspects of employment relations; contracts, employee mobility and worker effort, it examines the process of social negotiation and its results.

‘A master class on the performance of the post war ‘Japanese economic miracle’...one of the best written, clearly presented, well referenced and easily read volumes that one is ever likely to find on this complex subject...A first class read.’ Engineering Management Journal

December 2010 248pp 31 b/w tables and 42 figures Hardback £60.00

July 2000 Hardback

http://www.palgrave.com/products/title.aspx?pid=297227

224pp £39.00

216x138mm 978-0-230-20908-4

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

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asian business

China’s Management Revolution Spirit, Land, Energy Charles-Edouard Bouée, Roland Berger Strategy Consultants

As one of the world’s largest economies China is facing many unique management challenges in the wake of the financial crisis. The future presents many opportunities for growth and commerce but new management skills must be developed to cope with these issues. November 2010 216pp 10 b/w photographs Hardback £26.00

234x156mm 978-0-230-28545-3

International Management Knowledge ebook available from: Gardners Books, Waterstone’s, Amazon Kindle, Dawson ERA, Ebook Library, ebooks. com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=488961

Japanese Consumer Dynamics Edited by Parissa Haghirian, Associate Professor of International Management, Sophia University, Japan

Today Japan is still the second largest and most important consumer market in the world. This book discusses the development of Japanese consumerism, particularities of Japanese consumer behaviour and consumer rights, new consumer groups and emerging trend in the Japanese market. November 2010 264pp 23 figures and 7 b/w tables Hardback £65.00

216x138mm 978-0-230-24286-9

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Innovation Policy and the Limits of Laissez-faire

China Rules

Hong Kong’s Policy in Comparative Perspective

Edited by Ilan Alon, George D. and Harriet W. Cornell Chair of International Business, Director, The China Center, Rollins College, USA, Julian Chang, Executive Director, Asia Programs, Harvard University, USA, Marc Fetscherin, Rollins College, USA, Christoph Lattemann, Professor for Corporate Governance and eCommerce, Potsdam University, Germany and John R. McIntyre, Georgia Institute of Technology, USA

Edited by Douglas B. Fuller, Lecturer, King’s College London, UK

Hong Kong’s laissez-faire tradition has crippled attempts to transform it into a more knowledgeintensive economy and this is a lesson with wide applicability. Many emerging economies face innovation bottlenecks, but even some more advanced economies face similar constraints and may benefit from the lessons of its negative example. Contents: University-industry Collaboration and Technology Transfer in Hong Kong and Knowledgebased Economic Growth; D.C.Mowery / Enhancing HKSAR’s Innovation System: Is there a Role for Public Policy? P.Kam Wong / Human Resources: Hong Kong’s Challenges and Opportunities; D.M.Hart & F.Tian / Workforce Development in Hong Kong; V.Wadhwa / On Reform of Hong Kong’s Public Research Funding System; Chintay Shih and Shin-Horng Chen / Hong Kong’s Venture Capital System and the Commercialization of New Technology; K.Au & S.White / Hong Kong and the Pearl River Delta: Science and Technology Cooperation; A.Segal / Manufacturing for a Post-Manufacturing City; E.Thun / Biotechnology in Hong Kong: Prospects and Challenges; J.Wong / Government Neglect and the Decline of Hong Kong’s Integrated Circuit Design Industry; D.B.Fuller / Hong Kong’s New Creative Industries: The Example of the Video Games Sector; F.T.Tschang / Environmental Technology: Hong Kong’s Innovation System; A.Sunami October 2010 344pp 24 figures and 41 b/w tables Hardback £65.00

216x138mm 978-0-230-27336-8

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Globalization and Political Transformation

The development of the Chinese MNC is a new feature of globalization, one that will undoubtedly change the world. Why Chinese firms internationalize, how they do so, and what the impact of their internationalization on developed markets will be are the foci of this book. August 2009 Hardback

336pp £63.00

216x138mm 978-0-230-57625-4

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Asian Business & Management Theory, Practice and Perspectives Edited by Harukiyo Hasegawa, Doshisha University, Japan and Carlos Noronha, University of Macau, China

Asian Business & Management is divided into two parts, one dealing with major contextual and theoretical issues of business and management, and the other with fresh and topical analysis regarding recent changes in management in the major Asian nations. The book brings together work from leading authorities and a unique focus on CSR. April 2009 Paperback

432pp £34.99

246x189mm 978-0-230-54506-9

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asian business

Technological Innovation and Public Policy

The Palgrave Macmillan Asian Business Series The Palgrave Macmillan Asian Business Series publishes theoretical and empirical studies that contribute forward-looking social perspectives on the study of management issues not just in Asia, but by implication elsewhere. The series specifically aims at the development of new frontiers in the scope, themes and methods of business and management studies in Asia, a region which is seen as key to studies of modern management, organization, strategies, human resources and technologies. The series invites practitioners, policy-makers and academic researchers to join us at the cutting edge of constructive perspectives on Asian management, seeking to contribute towards the development of civil societies in Asia and further a field.

Comparative Entrepreneurship Initiatives Studies in China, Japan and the USA Edited by Chikako Usui, Associate Professor, Department of Anthropology, Sociology and Languages, University of Missouri-St Louis, USA

This book investigates entrepreneurial initiatives in the three largest economies of the world: China, Japan and the USA. It brings together historical, institutional, and ethnographic approaches and highlights entrepreneurial patterns that result from cultural, legal, and political forces that facilitate and constrain entrepreneurship.

Have Japanese Firms Changed? The Lost Decade

The Automotive Industry Edited by Hiroaki Miyoshi, Professor of Policy and Management, Doshisha University, Japan and Masanobu Kii, Researcher, Research Institute of Innovative Technology for the Earth

Focusing on safety and environmental protection issues, this book provides incisive, cutting-edge theoretical analysis that evaluates the impact of new automotive technologies, and the associated public policies, on social welfare. Contents: Introduction / Automotive Technology and Public Policy in Japan / Costs and Benefits of Fuel Economy Regulations / Future Directions for Fuel Efficiency Policy / Economics of Intelligent Transport Systems / Optimal Market Penetration Rates of VICS / Market Penetration of Safety-Related ITSs / Transportation Woes and Policy Solutions in China August 2011 224pp 44 figures and 26 tables Hardback £60.00

216x138mm

Edited by Hiroaki Miyoshi, Professor of Policy and Management and Yoshifumi Nakata, Professor, Graduate School of Policy and Management, both at Doshisha University, Japan

If we ask simply whether Japanese business has changed, our answer must be an unequivocal yes and this is answered with a primary focus on technology, the traditional source of Japan’s strong competitiveness. But if we ask whether Japanese firms have also changed in any substantive ways we must accept a less sanguine conclusion. November 2010 336pp 28 figures and 51 b/w tables Hardback £65.00

216x138mm 978-0-230-25021-5

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=407710

978-0-230-23076-7

http://www.palgrave.com/products/title.aspx?pid=363105

Please use the following ISBN to order all books in the series: Hardback: 978-1-4039-9841-5

Contents: PART I: HISTORY OF ENTREPRENEURSHIP / PART II: INSTITUTIONAL ENVIRONMENT OF ENTREPRENEURSHIP / PART III: CULTURE AND ENTREPRENEURSHIP / PART IV: CASE STUDIES OF ENTREPRENEURSHIP A Full Table of Contents is Available at: www.palgrave.com September 2011 328pp 38 tables and 9 figures Hardback £65.00

216x138mm 978-0-230-29881-1

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european business • operations management European Business

Handbook of Doing Business in South East Europe Edited by Dietmar Sternad, Lecturer in International Management and Thomas Döring, Professor of Economics and Public Finance, both at Carinthia University of Applied Sciences, Austria

A comprehensive insight into a region which is characterized by rapid economic and social changes with a significant rise in foreign direct investments and privatization. Analysis covers political, legal, economic and social trends, and topics such as the influence of informal networks and corruption, as well as cultural diversity. Contents: Editors’ Introduction / PART I: POLITICAL AND LEGAL PERSPECTIVES ON SOUTH EAST EUROPE / PART II: PERSPECTIVES ON ECONOMIC DEVELOPMENTS IN SOUTH EAST EUROPE / PART III: SOCIAL AND CULTURAL PERSPECTIVES ON SOUTH EAST EUROPE A Full Table of Contents is Available at: www.palgrave.com September 2011 560pp 69 tables and 43 figures Hardback £90.00

216x138mm 978-0-230-27865-3

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Business and Management Practices in Greece A Comparative Context Edited by Rea Prouska, Senior Lecturer in HRM, Middlesex University Business School, UK and Maria Kapsali, Research Associate, Imperial College Business School , UK

A comprehensive picture of the Greek business system and management practices placed in a comparative context. The editors bring together knowledge from contemporary research in a comprehensive, analytical and comparative way that enables readers to see the Greek system in a holistic way. Contents: PART I: THE GREEK BUSINESS SYSTEM / Politics; M. Kapsali and J. Butler / Economics; I. Bournakis / Finance; A. Kouloridas / Development; K. Hatzaras / Innovation; M. Kapsali / Law; E. Kokkori, A. Katsiyianni and N. Polychroniou / PART II: MANAGEMENT PRACTICES IN GREEK FIRMS / Strategic Management; E. Poulis / International Business; K. Poulis / Human Resource Management; R. Prouska / Marketing; P. Ballas / Sales; I. Gedeon / Total Quality Management; A. Psychogios / Accounting and Auditing Practices; C. Caramanis and E. Dedoulis / PART III: CONCLUSION: SUMMARY, COMPARISON AND SUGGESTIONS / The Business System and Management Practices in Greece; R. Prouska and M. Kapsali / Systems and Practises: Peripheral Countries Compared with the UK; R. Prouska and M. Kapsali / Suggestion for Further Research on the System and Practises in Greece; R. Prouska and M. Kapsali May 2011 Hardback

344pp £65.00

Operations Management

Operations Management 3rd edition Terry Hill, Professor of Operations Management, Templeton College, University of Oxford, UK and Alex Hill, Senior Lecturer, School of Business Strategy and Operations, Kingston University, UK

Ideal for courses requiring an in-depth yet accessible guide to operations management, this edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. Contents: Managing Operations / Operations Strategy / Managing People / Corporate Social Responsibility and Ethics / Designing and Developing Services and Products / Designing Service Delivery Systems / Designing Manufacturing Processes / Location and Layout / Managing Capacity / Operations Scheduling and Execution / Managing Quality / Managing Inventory / Managing the Supply Chain / Improving Operations / Analysing a Business April 2012 Paperback

600pp £49.99

246x189mm 978-0-230-36290-1

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216x138mm 978-0-230-24585-3

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operations management

Essential Operations Management Alex Hill, Senior Lecturer, School of Business Strategy and Operations, Kingston University, UK and Terry Hill, Professor of Operations Management, Templeton College, University of Oxford, UK

‘The book is clear, accessible and engaging.’ - Alessio Ishizaka, Senior Lecturer in Operations and Supply Chain Management, Portsmouth Business School, University of Portsmouth, UK From two highly respected authors in the field, Essential Operations Management provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and is supported by welldeveloped international case studies and learning features, as well as a comprehensive companion website, including PowerPoint slides, teaching notes for case studies, and guidelines for teaching OM through film. Contents: Contents / Preface / Acknowledgements / PART I: INTRODUCTION / Managing Operations / Developing and Implementing an Operations Strategy / PART II: DESIGNING AND DELIVERING SERVICES AND PRODUCTS / Designing Services and Products / Delivering Services / Making Products / Location and Layout / PART III: MANAGING OPERATIONS / Managing Capacity / Scheduling and Executing Operations / Managing Inventory / Managing Quality / Managing the Supply Chain / PART IV: IMPROVING OPERATIONS / Improving Operations

Manufacturing Operations Strategy The Handbook of Global Outsourcing and Offshoring Texts and Cases 3rd edition

2nd edition Ilan Oshri, Assistant Professor of Strategic Management, Rotterdam School of Management, Erasmuc University, The Netherlands, Julia Kotlarsky, Associate Professor, Operations Research and Information Systems Group, Warwick Business School, UK and Leslie P. Willcocks, Professor of Information Systems, London School of Economics, UK

Alex Hill, Senior Lecturer, School of Business Strategy and Operations, Kingston University, UK and Terry Hill, Professor of Operations Management, Templeton College, University of Oxford, UK

'Manufacturing Operations Strategy gives a clear insight of the crucial issues faced by world class organizations. This text will broaden understanding of the elements that configure a successful operations strategy for engineering and business students and practitioners.' - Daniel Arias-Aranda, Associate Professor of Operations Management, Director, Centre for Business Development and Planning, University of Granada, Spain February 2009 Paperback

520pp £39.99

246x189mm 978-0-230-52091-2

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A revised and updated look at the issues relating to the sourcing of systems and business processes with new thematic case studies, examining the client’s and the vendor’s involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other. September 2011 296pp 38 b/w tables and 28 figures Hardback £27.00

234x156mm 978-0-230-29352-6

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April 2011 480pp 276x216mm 72 figures, 94 colour tables, 62 colour photographs, 38 b/w photographs and 1 b/w illustration Paperback £41.99 978-0-230-23259-4 http://www.palgrave.com/products/title.aspx?pid=357407

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operations management

Systems Thinking: From Heresy to Practice Public and Private Sector Studies

Supply Chain Management

Crime at Work

An Introduction to Logistics 2nd edition

Volume 2: Increasing the Risk for Offenders

Edited by A. Keivan Zokaei, Director, Lean Enterprise Research Centre, Cardiff Business School, UK, John Seddon, Consultant and Visiting Professor, Cardiff University and University of Derby, UK and Brendan O’Donovan, Head of Research, Vanguard Consulting, UK

Systems Thinking is a topic which is at the forefront of how we think about management in the Public Sector and Service Industries. This collection from leading thinkers in the field takes a case study approach to a variety of issues which encompass topics such as Banking, Electrical Distribution, Manufacturing and Adult Social Care. December 2010 304pp Hardback £60.00

http://www.palgrave.com/products/title.aspx?pid=489138

Autopoietic Knowledge Systems in Project-Based Companies Kaj U. Koskinen, Tampere University of Technology, USA

This book gives an alternative observational scheme to better understand knowledge creation and learning in project-based companies. It builds upon emergent ways of looking at projects, which is important as any discipline stays alive by reflection and re-framing ideas as they are challenged, argued and clarified. 248pp £60.00

‘Supply Chain Management: An Introduction to Logistics is an essential introduction to the crucial aspects of logistics and supply chain management, supported by expertly written case studies.’ - Government Opportunities

December 2008 544pp Paperback £37.99

246x189mm 978-0-230-20052-4

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216x138mm 978-0-230-28555-2

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October 2010 Hardback

Donald Waters, formerly Professor of Management, University of Calgary, Canada

216x138mm 978-0-230-27858-5

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Edited by Martin Gill, Professor of Crimonology, University of Leicester, UK

This is the second book in the Crime at Work series. It builds on the success of Volume 1 and focuses on the scale and patterns of crime and the impact that it has on different businesses. It suggests ways in which organizations can improve security, target resources and evaluate offences. It contains a wealth of information that is essential reading for all those involved with crime prevention, crime risk management and evaluating the effectiveness of various security measures. March 1998 Paperback

220pp £32.99

234x156mm 978-1-899287-51-2

http://www.palgrave.com/products/title.aspx?pid=276231

Competitive Supply Chains

The Power of Two

A Value-Based Management Perspective

How Smart Companies Create Win:Win Customer- Supplier Partnerships that Outperform the Competition Carlos Cordón, Professor of Manufacturing Management and Thomas E. Vollmann, Professor Emeritus of Manufacturing Management, both at IMD, Switzerland

The Power of Two presents the best way for your company to increase competitive advantage. By forming close collaborative relationships with a small set of customers and suppliers you can achieve a significant cost advantage over your competitors, increase your market share and achieve significant top line growth. July 2008 Hardback

216pp £28.00

234x156mm 978-0-230-21888-8

Enver Yücesan, Professor of Operations Management, INSEAD, France

This book emphasizes three key messages; value, alignment and sustainability. The authors believe that SCM is a value enabler with strategic decisions in supply chain design. The text also argues that economic incentives should be designed to ensure the much needed alignment and supply chain design should be viewed as a dynamic process. July 2007 Hardback

152pp £63.00

216x138mm 978-0-230-51567-3

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ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=309396

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it for business

Information Technology Project Management

IT for Business

Simply Seven

Bennet P. Lientz, Professor, UCLA Anderson School of Management , USA

Seven Ways to Create a Sustainable Internet Business Erik Schlie, Professor and Associate Dean, IE Business School, Spain, Jörg Rheinboldt, Managing Director, M-10 and Niko Waesche, Independent Consultant

It is good to have a great website, but it needs to make money, too. Many enterprises have this problem. Only a few have succeeded in finding a business model that supports profitable growth on the internet in a sustainable way. This is a practical companion for making the right business model choices in a digital, networked and mobile world. Contents: Acknowledgements / PART I: INTRODUCTION - THE SEARCH FOR THE PERFECT MODEL / PART II: THE FIRST BUSINESS MODEL SERVICE SALES / PART III: THE SECOND BUSINESS MODEL - SUBSCRIPTIONS / PART IV: THE THIRD BUSINESS MODEL - RETAIL / PART V: THE FOURTH BUSINESS MODEL – COMMISSIONS / PART VI: THE FIFTH BUSINESS MODEL - ADVERTISING / PART VII: THE SIXTH BUSINESS MODEL - LICENSE SALES / PART VIII: THE SEVENTH BUSINESS MODEL - FINANCIAL RISK / PART IX: CONCLUSION - THE FREE FOUNDATION A Full Table of Contents is Available at: www.palgrave. com October 2011 224pp 234x156mm 5 b/w tables, 7 figures and 7 b/w illustrations Hardback £26.00 978-0-230-30817-6

IE Business Publishing http://www.palgrave.com/products/title.aspx?pid=522980

A comprehensive overview of the management of IT projects. Grounded in the latest research, it offers practical tools and techniques to help students at every stage of the project, from initial planning through to trouble-shooting specific problems. Ideal for undergraduate, postgraduate and MBA students taking a course in project management. Contents: Preface / PART I: PROJECT STRATEGY / Introduction / Developing your Project Management Process and Strategy / Managing Multiple Projects and the Project Slate / PART II: PROJECT PLANNING / The Project Concept / The Right Project Leader / Building the Project Team / Developing the Project Plan / PART III: PROJECT EXECUTION / Effective Project Tracking and Coordination / Project Communications Management / Risk Management / Quality Management / Procurement Management / Measuring Projects and Project Management / PART IV: INFORMATION TECHNOLOGY ACTIVITIES / Software Development / Operations, Maintenance, and Enhancement / Software Packages / Technology Projects / PART V: HOW TO SUCCESSFULLY ADDRESS PROJECT ISSUES / Business Issues / Human Resource Issues / Management Issues / Technical Issues / Vendor and Consultant Issues / Cultural and Political Issues / Quality Issues / PART VI: WHAT TO DO NEXT / How to Implement Improved Project Management / Bibliography / Web Sites / Appendix 1: Project Management Software / Appendix 2: Issues Checklist / Appendix 3: War Strategies Applied to Project Management September 2011 512pp 246x189mm 38 b/w tables and 5 b/w line drawings Paperback £38.99 978-0-230-30036-1 http://www.palgrave.com/products/title.aspx?pid=499200

Knowledge Management and Information Systems Strategies for Growing Organizations Robert Mellor, Principal Lecturer and Director of Enterprise, Kingston University, UK

'Although directly applicable to SMEs its lessons and insights are also relevant to larger organisations. The book should prove instructive to students and researchers in the above fields.’ - Dimitrios Tsagdis, Senior Lecturer and Director of the Centre for Regional and International Business, Hull University Business School, UK Knowledge Management and Information Systems examines the role that information systems play in helping SMEs use knowledge to achieve strategic organizational goals. Adopting a business perspective, it is ideal for students studying strategic information systems and knowledge management. Contents: Introduction / PART I: BACKGROUND / Introduction to Knowledge Management / Knowledge Management and Innovation / Knowlege Management, Entrepreneurship and the Value Chain / Information Systems and SMEs / PART II: MODELLING THE THEORY / Knowledge Valley Theory / Managing Formal Knowledge / PART III: APPLYING THEORETICAL PRINCIPLES / Using Knowledge Valley Theory to Increase Organisational Innovation / Factors that Stop Innovation / Leadership and Innovation / Knowledge and Learning / PART IV: BUILDING APPLIED INFORMATION SYSTEMS / Recombining Knowledge and Learning / Drawing Conclusions / PART V: THE PRACTITIONER VIEW / Calculating the Benefit / Larger Organisations / Conclusion / References / Appendix / Index February 2011 192pp 234x156mm 43 b/w line drawings and 18 b/w tables Paperback £28.99 978-0-230-28043-4 http://www.palgrave.com/products/title.aspx?pid=470687

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it for business

Significance

Business Information Systems

Exploring the Nature of Information, Systems and Technology

Paul Beynon-Davies, Professor of Organizational Informatics, Cardiff Business School, Cardiff University,UK

Paul Beynon-Davies, Professor of Organizational Informatics, Cardiff Business School, Cardiff University UK

‘An extremely interesting book which takes a novel look at the formation, transmission and ultimate use of viable information...[the book] achieves what it sets out to do and should be read by anybody wishing to obtain a structured and clearly defined view of data, information and in turn informatics.’ - Stuart J. Fitz-Gerald, International Journal of Information Management November 2010 356pp 55 figures Hardback £65.00

216x138mm 978-0-230-27519-5

‘An interesting and original approach to information systems that combines business relevance with a sound theoretical foundation.’ - Martin Rich, Cass Business School, UK Builds concepts gradually using a strong theoretical base supported by extensive practical examples and case studies. Focusing on the needs of the business student to develop a comprehensive and integrated grounding in business information systems.

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

March 2009 Paperback

http://www.palgrave.com/products/title.aspx?pid=416868

http://www.palgrave.com/products/title.aspx?pid=287769

512pp £42.99

276x216mm 978-0-230-20368-6

The Vested Outsourcing Manual A Guide for Creating Successful Business and Outsourcing Agreements Kate Vitasek, Lead Researcher and Faculty Member, Vested Outsourcing, Centre for Executive Education, University of Tennessee, USA

In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other’s success. July 2011 Hardback

416pp £60.00

234x156mm 978-0-230-11268-1

http://www.palgrave.com/products/title.aspx?pid=500491

Emerging Digital Spaces in Contemporary Society Properties of Technology Edited by Phillip Kalantzis-Cope, The New School for Social Research and Karim Gherab-Martin, Visiting Research Scholar, Harvard University, USA

Analyzing the relationship between digital technologies and society this book explores a wide range of complex social issues emerging in a new digital space. It examines both the vexing dilemmas with a critical eye as well as prompting readers to think constructively and strategically about exciting possibilities. December 2010 408pp 2 b/w tables and 1 figure Hardback £65.00

216x138mm 978-0-230-27346-7

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=415699

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

it for business Technology, Work and Globalization Series

Enterprise Mobility

Governing Through Technology

Tiny Technology with Global Impact on Information Work

Information Artefacts and Social Practice

Carsten Sørensen, Professor, Department of Marketing, London School of Economics, UK

Jannis Kallinikos, Professor, Information Systems and Innovation Group, London School of Economics and Political Science, UK

A Journey to Quality

There are currently three and a half billion mobile phones in the world and mobile information technologies permeate all aspects of life. This book explores how mobile technologies and information work shape each other. Most writings do not consider how information work increasingly relies on mobile services; this book seeks to address this imbalance.

Information produced and disseminated by an interlocking ecology of computer-based systems and artifacts currently provides the essential means for planning organizational operations and controlling organizational performances. This book describes the vital importance that digital information acquires in restructuring organizations.

Sjaak Brinkkemper, Professor of Organization and Information and Slinger Jansen, Assistant Professor, both at Department of Information and Computing Sciences, Utrecht University, The Netherlands

Contents: Mobility - New Challenges / Technology - Carry and Connect / Work - Question Traditions / Interaction - Seek Fluidity / Services - Amplify Collaboration / Choices - Manage Mobility

November 2010 176pp 2 b/w tables and 2 figures Hardback £65.00

Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully.

September 2011 224pp 4 b/w tables and 20 figures Hardback £65.00

Series Editors: Leslie P. Willcocks and Mary C. Lacity The Technology, Work and Globalization Series was developed to provide policy makers, workers, managers, academics and students with a deeper understanding of the complex interlinks and influences between technological developments, including information and communication technologies, work organizations and patterns of globalization. The mission of the series is to disseminate rich knowledge based on deep research about relevant issues surrounding the globalization of work that is spawned by technology.

Collaboration in Outsourcing

December 2011 256pp Hardback £35.00

234x156mm 978-0-230-23607-3

http://www.palgrave.com/products/title.aspx?pid=374541

234x156mm 978-0-230-28088-5

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=478476

234x156mm 978-0-230-34770-0

http://www.palgrave.com/products/title.aspx?pid=532787

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it for business • family business

The Outsourcing Enterprise From Cost Management to Collaborative Innovation

family business

Family Business as Paradox

Leslie P. Willcocks, Professor of Information Systems, London School of Economics, UK, Sara Cullen, Managing Director, The Cullen Group and Andrew Craig, Head of IT and Governance team, Craig Ltd., Director, Board Coaching Ltd., Visiting Senior Research Fellow, London School of Economics and Political, UK

Evidence shows that organizations with both a CEO and a team involved in sourcing strategy and supplier configuration make more effective decisions. If the wrong supplier is chosen, performance can be negatively affected. Here the authors look at how companies can improve their outsourcing capabilities. October 2010 320pp 20 b/w tables and 49 figures Hardback £30.00

234x156mm 978-0-230-23191-7

ebook available from: Gardners Books, Waterstone’s, Amazon Kindle, Dawson ERA, Ebook Library, ebooks. com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=364409

Please use the following ISBNs to order all titles in the series: Hardback: 978-0-230-01873-0 Paperback: 978-0-230-01874-7

When Family Businesses are Best The Parallel Planning Process for Family Harmony and Business Success Randel S. Carlock, Berghmans Lhoist Chaired Professor in Entrepreneurial Leadership, INSEAD and Professor of Family Enterprise, University of St Thomas, USA and John L. Ward, Co-Founder and Principal , The Family Business Consulting Group; Clinical Professor, Family Enterprises; Co-Director, Center for Family Enterprises, Kellogg School of Management, USA

Amy Schuman, Principal with the Family Business Consulting group, Inc., Stacy Stutz, Independent Consultant and John L. Ward, Co-Founder and Principal , The Family Business Consulting Group; Clinical Professor, Family Enterprises; Co-Director, Center for Family Enterprises, Kellogg School of Management, USA

'An excellent manual for how to manage paradox in the family business. The Polarity mapping model is well explained and can be a very helpful process in working through the many issues that family businesses encounter. This book will be helpful and empowering to any family business who wants to go from ‘either/or’ to ‘both/and’ in managing paradox.’ - Mary Andringa, President and CEO, Vermeer Corporation, USA Rather than having to choose between the family and the business, the authors argue that if family-owned businesses can consciously manage and over time, perhaps, synthesize these contradictions, the Family Enterprise will have a long-term strategic and competitive advantage and the family will remain committed to continuity. October 2010 224pp 48 figures and 20 b/w tables Hardback £26.00

234x156mm 978-0-230-24360-6

ebook available from: Palgrave Connect Business & Management Collections, Gardners Books, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

‘The book is fantastic. Family businesses are best when there is alignment throughout: among the family in its commitment to each other and the business, between the family and the business, and of the business to the external market. This book demystifies the complex task of strategic thinking and planning for the family and business systems.’ - Yuelin T. Yang, IMC Pan Asia Group The authors explore how effective planning and communication helps business families around the world address growth challenges as they strive to become high performing multi-generation family enterprises. This book shows family businesses working together at their best. October 2010 67 figures Hardback

272pp

234x156mm

£26.00

978-0-230-22262-5

http://www.palgrave.com/products/title.aspx?pid=39594

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

family business

Family Business by the Numbers

Family business series

How Financial Statements Impact Your Business

A wonderful group of books offering indispensable guides that are essential reading for anyone interested in starting up a successful family business, maintaining an existing company or passing it along to future generations.

January 2011 Paperback

Family Business Compensation 2nd edition

Nine Symptoms of Generational Stack-Up and How to Cure Them Mark Green, Senior Associate, The Family Business Consulting Group, Inc., formerly Director, Austin Family Business Program, Founding Director, Austin Entrepreneurship Program, College of Business, Oregon State University, USA

An inside look at how familial relationships affect the success or the failure of the family business. Many family business owners encounter conflict between siblings, children, and other relatives—especially when they’re all involved with the business. 208pp £18.99

234x156mm 978-0-230-11184-4

How to Be an Effective Shareholder 2nd edition March 2011 Paperback

104pp £16.99

216x138mm 978-0-230-11230-8

http://www.palgrave.com/products/title.aspx?pid=496339

Your Guide to the Future January 2011 Paperback

Building a Successful Family Business Board

112pp £16.99

234x156mm 978-0-230-11109-7

http://www.palgrave.com/products/title.aspx?pid=492710

A Guide for Leaders, Directors, and Families Jennifer M. Pendergast, Senior Consultant, The Family Business Consulting Group, Inc., John L. Ward, CoFounder and Principal , The Family Business Consulting Group; Clinical Professor, Family Enterprises; CoDirector, Center for Family Enterprises, Kellogg School of Management, USA and Stephanie Brun de Pontet, Associate, The Family Business Consulting Group, Inc.

In Building a Successful Family Business Board, the authors show why private firms need the in-depth expertise and objective feedback that a well-chosen board, including qualified independent directors, can provide, and demonstrates how owners and directors can work together to ensure a long and profitable life for the firm. 272pp £26.00

Family Business Ownership

Developing Family Business Policies

http://www.palgrave.com/products/title.aspx?pid=494913

March 2011 Hardback

234x156mm 978-0-230-11123-3

http://www.palgrave.com/products/title.aspx?pid=492728

Inside the Multi-Generational Family Business

May 2011 Hardback

144pp £27.50

234x156mm 978-0-230-11154-7

ebook available from: Amazon Kindle, ebooks.com http://www.palgrave.com/products/title.aspx?pid=494700

The Crucial Roles of Women in Family Business 176pp £26.00

234x156mm 978-0-230-11122-6

136pp £16.99

234x156mm 978-0-230-11103-5

http://www.palgrave.com/products/title.aspx?pid=492704

Family Business Governance Maximizing Family and Business Potential January 2011 Paperback

104pp £16.99

234x156mm 978-0-230-11106-6

http://www.palgrave.com/products/title.aspx?pid=492707

Family Business Succession The Final Test of Greatness 2nd edition January 2011 Paperback

A Woman’s Place January 2011 Hardback

January 2011 Paperback

112pp £16.99

234x156mm 978-0-230-11100-4

http://www.palgrave.com/products/title.aspx?pid=492700

Family Business Values

ebook available from: Amazon Kindle, ebooks.com

How to Assure a Legacy of Continuity and Success

http://www.palgrave.com/products/title.aspx?pid=492727

January 2011 Paperback

100pp £16.99

234x156mm 978-0-230-11110-3

http://www.palgrave.com/products/title.aspx?pid=492712

Effective Leadership in the Family Business January 2011 Paperback

108pp £16.99

234x156mm 978-0-230-11117-2

http://www.palgrave.com/products/title.aspx?pid=492722

Family Education For BusinessOwning Families Strengthening Bonds By Learning Together January 2011 Paperback

100pp £16.99

234x156mm 978-0-230-11119-6

http://www.palgrave.com/products/title.aspx?pid=492724

New

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family business

Family Meetings

How to Build a Stronger Family and a Stronger Business 2nd edition January 2011 Paperback

100pp £16.99

234x156mm 978-0-230-11101-1

Keeping the Family Business Healthy

Preparing Successors for Leadership

How to Plan for Continuing Growth, Profitability, and Family Leadership

Another Kind of Hero

January 2011 Hardback

308pp £30.00

234x156mm 978-0-230-11121-9

http://www.palgrave.com/products/title.aspx?pid=492726

Financing Transitions

Letting Go

Managing Capital and Liquidity in the Family Business 2nd edition

Preparing Yourself to Relinquish Control of the Family Business

128pp £16.99

234x156mm 978-0-230-11105-9

January 2011 Paperback

108pp £16.99

Prospering in the Third Generation and Beyond January 2011 Paperback

256pp £16.99

234x156mm 978-0-230-11118-9

234x156mm 978-0-230-11099-1

http://www.palgrave.com/products/title.aspx?pid=492693

http://www.palgrave.com/products/title.aspx?pid=492720

Make Change Your Family Business Tradition January 2011 Paperback

100pp £16.99

Preparing Your Family Business for Strategic Change January 2011 Paperback

100pp £16.99

234x156mm 978-0-230-11107-3

http://www.palgrave.com/products/title.aspx?pid=492708

234x156mm 978-0-230-11115-8

http://www.palgrave.com/products/title.aspx?pid=492706

From Siblings to Cousins

100pp £16.99

ebook available from: Amazon Kindle, ebooks.com

http://www.palgrave.com/products/title.aspx?pid=492701

January 2011 Paperback

234x156mm 978-0-230-11112-7

Sharing Wisdom, Building Values Letters from Family Business Owners to Their Successors January 2011 Hardback

204pp £27.50

234x156mm 978-0-230-11120-2

ebook available from: Amazon Kindle, ebooks.com

http://www.palgrave.com/products/title.aspx?pid=492716

http://www.palgrave.com/products/title.aspx?pid=492725

Making Sibling Teams Work

The Family Constitution

The Next Generation

Agreements to Secure and Perpetuate Your Family and Your Business

http://www.palgrave.com/products/title.aspx?pid=492723

Healthy Growth for the Family Business January 2011 Paperback

104pp £16.99

234x156mm 978-0-230-11124-0

January 2011 Paperback

104pp £16.99

234x156mm 978-0-230-11108-0

http://www.palgrave.com/products/title.aspx?pid=492709

http://www.palgrave.com/products/title.aspx?pid=492729

How Families Work Together January 2011 Paperback

104pp £16.99

234x156mm 978-0-230-11102-8

More than Family Non-Family Executives in the Family Business January 2011 Paperback

104pp £16.99

234x156mm 978-0-230-11111-0

http://www.palgrave.com/products/title.aspx?pid=492703

http://www.palgrave.com/products/title.aspx?pid=492714

How to Choose and Use Advisors

Nurturing the Talent to Nurture the Legacy

Getting the Best Professional Family Business Advice January 2011 Paperback

100pp £16.99

234x156mm 978-0-230-11104-2

http://www.palgrave.com/products/title.aspx?pid=492705

Career Development in the Family Business January 2011 Paperback

108pp £16.99

234x156mm 978-0-230-11113-4

January 2011 Paperback

116pp £16.99

234x156mm 978-0-230-11116-5

http://www.palgrave.com/products/title.aspx?pid=492721

Working for a Family Business A Non-Family Employee’s Guide to Success January 2011 Paperback

128pp £16.99

234x156mm 978-0-230-11114-1

http://www.palgrave.com/products/title.aspx?pid=492718

Please use the following ISBNs to order all titles in the series: Hardback: 978-0-230-29436-3 Paperback: 978-0-230-29115-7 For more information on the titles in this series, please visit www.palgrave.com/familybusiness

http://www.palgrave.com/products/title.aspx?pid=492717

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

tourism • entrepreneurship and small business Tourism

Entrepreneurship and Small Business

The Palgrave Handbook of Olympic Studies

Perspectives in Entrepreneurship

Edited by Stephen Wagg, Professor of Sport and Society, Leeds Metropolitan University, UK and Helen Lenskyj, Professor Emerita, Department of Sociology, University of Toronto, Canada

'At last! An impressive encyclopedic work covering the good, bad, beautiful and the ugly in Olympism. For athletes and fans, for critics and sceptics, everything is here: de Courbetin’s early visions, amateurism, class, gender, disabilities, environment, drugs, globalisation, the enterprise and the marketing, Asian host cities, the Cold War and Nazi Games.’ - Colin Tatz, Professor, University of New South Wales, Australia A comprehensive, state-of-the-art reference collection, bringing together an authoritative and international line-up of scholars to examine key social and political issues related to the Olympics. An essential, ‘one-stop’ volume for a wide range of academics, students and researchers. Contents: PART ONE: THE MODERN OLYMPICS: PREHISTORY / PART TWO: THE OLYMPICS: CASE STUDIES / PART THREE: THE OLYMPICS: DISCIPLINES / PART FOUR: THE OLYMPICS: POLITICAL ISSUES / PART FIVE: THE OLYMPICS: FOR AND AGAINST A Full Table of Contents is Available at: www.palgrave.com February 2012 Hardback

480pp £120.00

234x156mm 978-0-230-24653-9

http://www.palgrave.com/products/title.aspx?pid=390548

Entrepreneurship & Small Business Start-up, Growth & Maturity 3rd edition Paul Burns, Professor of Entrepreneurship and Dean, University of Bedford Business School, UK

A Critical Approach Edited by Kevin Mole, Associate Professor, Enterprise, Warwick Business School, University of Warwick, UK and Monder Ram, Professor, Small Business, De Montfort University, UK

‘This book brings together a welcome but seldom offered exposure to, and critique of, different approaches to the study of entrepreneurship. It is a valuable addition to the literature on entrepreneurship and should be read by any serious student in this field.’ - Ken O’Neill, Professor Emeritus of Entrepreneurship and Small Business Development, University of Ulster, UK This book is a higher level textbook offering different critical perspectives on entrepreneurship as an academic discipline, written for students by top academics and researchers in their respective fields. Contents: PART I: CONTEXT / Introduction to Theory in Entrepreneurship; K.Mole & M.Ram / PART II: MICRO VIEWS / The Interpretist View; D.Fletcher / The Psychology of the Entrepreneur / The Rational Choice Approach to Entrepreneurship / PART III: MACRO VIEWS / Feminist Theory; S.Marlow / Network Approaches and Embeddedness; S.Jack / Institutional Approaches to Entrepreneurship; P.Tracey / Organisation Ecology / The Resource Based View of the Firm / PART IV: INTEGRATING MICRO AND MACRO / Critical Realism; P.Edwards, K.Mole & M.Ram / The Future of Entrepreneurship; K.Mole & M.Ram

‘This text should be indispensible to any student of entrepreneurship. .’ Elizabeth Chell, Professor of Entrepreneurial Behaviour, Kingston University, UK This edition of Paul Burns' market-leading text retains its broad and accessible coverage of entrepreneurship, synthesizing good management practice for students and developing strong entrepreneurial skills. Boxed mini-cases, a step-by-step guide to producing a business plan and full length international case studies give it great practical application and make it easy for students to relate theory to practice. Contents: PART 1: ENTREPRENEURSHIP / Entrepreneurship in the Twenty-first Century / Entrepreneurs and Owner-managers / Innovation and Entrepreneurship / Social and Civic Entrepreneurship / PART 2: START-UP / Developing Creativity and the Business Idea / Evaluating the Business Idea / Launching the Business / International Entrepreneurship / Running the Business / Financing the Business / PART 3: GROWTH / Planning for Growth / New Products and Services / Growing the Business / Developing the Business Plan / Exit: Failure and Success / PART 4: MATURITY / The Family Firm / From Entrepreneur to Leader / Corporate Entrepreneurship November 2010 544pp 40 b/w tables and 40 figures Paperback £39.99

276x216mm 978-0-230-24780-2

http://www.palgrave.com/products/title.aspx?pid=377934

October 2011 272pp 246x189mm 3 b/w line drawings and 5 b/w tables Paperback £39.99 978-0-230-24110-7 http://www.palgrave.com/products/title.aspx?pid=383094

New

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entrepreneurship and small business

Understanding Enterprise

Korean Entrepreneurship

The Startup Game

Entrepreneurship & Small Business 3rd edition

The Foundation of the Korean Economy

Inside the Partnership between Venture Capitalists and Entrepreneurs

Simon Bridge, Simon Bridge and Associates, UK, Ken O’Neill, Enterprise and Small Business Development Unit, University of Ulster, UK and Frank Martin, University of Stirling, UK

‘This book is fresh and innovative and is true to the real sense of the entrepreneurial spirit in that it encourages thinking out of the box. The authors have managed to combine substance, depth and creativity.’ - Spinder Dhaliwal, Lecturer in Entrepreneurship, School of Management, University of Surrey, UK This comprehensive guide to the key facts, ideas, and theories about enterprise and entrepreneurship considers their relation to small business and discusses measures taken to promote them. The authors outline the importance of the small business sector and consider the cultural, political and economic influences on business growth. November 2008 528pp Paperback £41.99

246x189mm 978-0-230-55270-8

http://www.palgrave.com/products/title.aspx?pid=280529

Edited by T. Youn-ja Shim, Vice President for Business Affairs, Loyola Productions, formerly, Director of Global Entertainment Business Initiative, Marshall School of Business, University of Southern California, USA

The growth of entrepreneurship in South Korea has turned the country into an economic powerhouse. In this collection of essays, scholars highlight the favourable political and cultural values conductive to its development, including the characteristics of entrepreneurial family firms and the impact of new media and globalization. January 2011 Hardback

228pp £62.50

234x156mm 978-0-230-10707-6

ebook available from: Palgrave Connect Economics & Finance Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=472219

Entrepreneurship and Economic Development Edited by Wim Naudé, Senior Research Fellow and Project Director, UNU-WIDER

Leading international scholars provide a timely reconsideration of how and why entrepreneurship matters for economic development, particularly in emerging and developing economies. The book critically dissects the evolving relationship between entrepreneurs and the state. December 2010 392pp 216x138mm 41 b/w tables, 10 figures and 1 chart Hardback £70.00 978-0-230-28220-9

Studies in Development Economics and Policy ebook available from: Palgrave Connect Economics & Finance Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=479419

William H. Draper, Venture Capitalist; Founder, Sutter Hill Ventures; General Partner, Draper Richards L.P., Draper Investment Company, Draper International; Chairman of the Board, The Draper Richards Foundation Foreword by Eric Schmidt, CEO, Google

'Entrepreneurship - the catalyst of positive change - is inextricably linked with venture capital, and this unique ecosystem fosters innovative ideas that can transform the world. Bill Draper, who began investing back when Silicon Valley was only known for its fruit orchards, tells the story behind some of the most pivotal companies of the last half-century and offers a fascinating look at the inner workings of the venture capital industry.’ Elon Musk, cofounder of Paypal, cofounder, CEO and CTO of SpaceX, cofounder and CEO of Tesla Motors, chairman of Solar City ‘You can’t do better than this first-hand account from the storied father-son team of Bill and Tim Draper. They have done all of us who are passionate about technology and innovation a huge favor by chronicling their experience.’ - From the foreword by Eric Schmidt, CEO of Google The Startup Game by venture capitalist Bill Draper is the first up-close look at how the relationship between venture capitalists and entrepreneurs is critical to the future of business. For more than forty years, Bill Draper has worked with top entrepreneurs in fabled Silicon Valley, where today’s vision is made into tomorrow’s reality. Contents: Foreword; E.Schmidt / Introduction: Breakfast at Buck’s / Three Generations / How it Works / What it Takes / My ‘Missing’ Decade / To India and Back / From International to Global / Finding the Exit / The Business of Philanthropy / Fitting it all Together / Afterward by Tim Draper January 2011 Hardback

272pp £18.99

234x156mm 978-0-230-10486-0

http://www.palgrave.com/products/title.aspx?pid=417194

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

entrepreneurship and small business

Wise Wealth

Conscientious Equity

Creating It - The Entrepreneur, Managing It - The Family Business, Preserving It - The Family Office

An American Entrepreneur’s Solutions to the World’s Greatest Problems

Joachim Schwass, Professor of Family Business, IMD, Switzerland, Håkan Hillerström, Independent Consultant, Holger Kück, Consultant and Colleen Lief, Research Associate, IMD

Captures the insights of leading academics and practitioners based on decades of research around the globe on factors of success and failures of private wealth, over time. It presents a deep and broad approach to understanding why and how wealth is created, managed and preserved over generations. Contents: Preface / The Cycle of Entrepreneurship / Generation One - The Entrepreneur / Generation Two and Onward – The Family Business / The Family Office Why Start One? / The Family Office - How to Start One / The Family Office - What To Keep Your Eye On / Should it be a Single Family Office or a Multi-Family Office? / The Cycle of Entrepreneurship Continues / How it all Comes Together - The Long Term View December 2010 176pp 216x138mm 23 figures and 6 b/w photographs Hardback £40.00 978-0-230-29005-1

Neal Asbury, Chief Executive, The Legacy Companies; Host, The Neal Asbury Show

Neal Asbury argues that moving away from intransigent political ideologies and toward a world driven by international commerce allows us to address and in fact solve economic instability, the destruction of the environment, crushing poverty, and crippling corruption all over the planet. Contents: Introduction / Free Runs Both Ways / A Ship that Sailed Long Ago / Taking Back the Keys to the Bus / Playing By the Rules When the Rules Don’t Exist / Ingenuity is not a Public Service / The Kind of Farm Aid Willie Nelson Never Imagined / Sanction Fever / A Little Knowledge Makes a Dangerous Leader / That’s why they Call Him ‘Chief Executive’ / Creating a New Organization / The Worldwide Meet-And-Greet / I’d Love to Change the World November 2010 240pp Hardback £16.99

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Getting Between the Balance Sheets The Four Things Every Entrepreneur Should Know About Finance David Frodsham, CEO Coach, Advisor and Boardmember, Plusvite Ltd, UK and Heinrich Liechtenstein, Professor of Finance, IESE, Spain

'Excellent financial guide for entrepreneurs.' - Hendrik Brandis, co-founder Earlybird and Chairman of the EVCA Venture Capital Council, Switzerland November 2010 224pp 234x156mm 41 b/w tables, 27 diagrams and 71 graphs Hardback £26.00 978-0-230-25286-8

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Scaling Social Impact New Thinking Paul N. Bloom, Adjunct Professor of Social Entrepreneurship and Marketing; Faculty Director, Centre for the Advancement of Social Entrepreneurship, Fuqua School of Business and Edward Skloot, Founding Director, Centre for Strategic Philanthropy and Civil Society; Professor of the Practice of Public Policy, both at Duke University, USA

Many social entrepreneurs struggle to take successful, innovative programs that address social problems a local or limited basis and scale them up to expand their impact in a more widespread, deeper, and efficient way. The editors address this issue with a comprehensive collection of original papers. November 2010 272pp 10pp figures Hardback £65.00 Paperback £19.99

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Social Entrepreneurship Business Models Incentive Strategies to Catalyze Public Goods Provision Katharina Sommerrock, Consultant, Bain & Company, Germany

Exploring how social entrepreneurial organizations are actually able to create solutions that tackle social and ecological problems this book makes out incentives as a key element of their value creation and identifies specific strategies for social value creation. September 2010 328pp 28 figures and 4 b/w tables Hardback £60.00

Social Enterprise

Innovation

Developing Sustainable Businesses Frank Martin and Marcus Thompson, Lecturer, University of Stirling, UK

'This book provides a comprehensive and well researched guide for current and aspiring social enterprise leaders alike. It is worth paying attention to the international case study examples, which are particularly illuminating. ' Matt Jarratt, Social Enterprise London, UK This text considers what it takes for a social enterprise to sustain and develop its activities and compares social enterprise success to other forms of business. Perfect for all students and practitioners who want to make a difference and featuring real-world case studies, mini examples and quotations from active social entrepreneurs.

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March 2010 272pp 234x156mm 15 b/w illustrations and 15 b/w tables Paperback £32.99 978-0-230-20372-3

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Values and Opportunities in Social Entrepreneurship Edited by Kai Hockerts, Copenhagan Business School, Denmark, Johanna Mair, Department of General Management, IESE Business School, Navarra University, Spain and Jeffrey Robinson, Stern School of Business, New York University, USA

Over the past few years social entrepreneurship has grown as a research field. In this 3rd volume in the series, contributions explore questions of values in social entrepreneurship as well as the identification and exploitation of social venturing opportunities. September 2010 320pp 32 tables and 9 figures Hardback £60.00

216x138mm 978-0-230-21668-6

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Corporate Entrepreneurship Building an Entrepreneurial Organisation 2nd edition Paul Burns, Professor of Entrepreneurship and Dean, University of Bedford Business School, UK

This innovative text considers the personal qualities of successful entrepreneurs and the manner in which they do business. It demonstrates how these qualities can be replicated to form an organisational architecture that encourages entrepreneurship at all levels within a company. February 2008 Paperback

416pp £36.99

Innovation Management Strategy and Implementation using the Pentathlon Framework 2nd edition Keith Goffin, Professor of Innovation and New Product Development and Rick Mitchell, both at Cranfield School of Management, UK

'Goffin and Mitchell do an admirable job of assembling an arsenal of strategic tools within a comprehensive framework to help both students and practitioners of innovation. This book is the achievement of a delicate balancing act between depth and breadth that will ensure its place on the bookshelves of MBA students and managers alike.' - Peter Erdélyi, Senior Lecturer in Strategy and Marketing, Bournemouth University, UK Designed primarily for students on MBA and executive education courses, this practical text uses a ‘pentathlon’ framework for discussing key issues. The authors provide pragmatic tools for the effective management of innovation and develop strategies for improving performance in both service and manufacturing companies. March 2010 424pp 234x156mm 80 b/w tables and 60 diagrams Paperback £32.99 978-0-230-20582-6 http://www.palgrave.com/products/title.aspx?pid=295378

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innovation

Winning At Innovation

The Long Conversation

The A-to-F Model

Maximizing Business Value from Information Technology Investment

Fernando Trías de Bes, Associate Professor of Marketing Management, ESADE Business School, USA and Philip Kotler, S.C. Johnson and Son Professor of International Marketing, Kellogg School of Management, Northwestern University, USA

Innovation is a responsibility normally assigned to R&D departments but this is not enough. Companies need a systematic framework so innovation can occur at different levels of the organization. The world’s leading expert in marketing and innovation Philip Kotler, and Fernando Trias de Bes together present a revolutionary model for innovation. Contents: Introduction / Entrepreneurial Barriers To Innovation / PART I / Overall Picture Of The A-To-F Model / Activators / Browsers / Creators / Developers / Executors / Facilitators / The Advantages Of Designing Innovation Processes With The A-To-F Model / Annex I - Examples Of Processes Design Using The A-To-F Model / Annex II - Detail Of Collaboration Tasks And Examples / PART II / Planning Innovation / Metrics / How To Foster a Creative Culture / Incentive And Rewards October 2011 240pp 234x156mm 34 b/w tables, 59 figures and 3 b/w photographs Hardback £26.00 978-0-230-34343-6 http://www.palgrave.com/products/title.aspx?pid =531577

Oswaldo Lorenzo, Professor of Operations, Business Process Management and Enterprise Systems, IE Business School, Spain, Peter Kawalek, Professor of Information Systems, Manchester Business School, UK, Gastón González, Expertia Consulting Group and Boumediene Ramdani, Senior Lecturer in Management Information Systems, Bristol Business School, UK

For many years companies have been investing in enterprise systems and IT initiatives but they are now struggling to achieve the desired results. It takes a long time to make the best of your enterprise systems so businesses must stop looking for the next technology ‘silver bullet’ and instead maximize the value of existing IT investments. Contents: Foreword / Preface / The Technology Wave, Organizations and Economic Reality / Enterprise Systems: The Technology We Already Have / Biological Evolution: Osmosis, Growth and Adaptation / Mastery is a Long Conversation / Building Organizational Capabilities for the Long Conversation / The Next Technology Wave / Practical Implications / Index / End notes / Selected Bibliography September 2011 160pp 7 b/w tables and 24 figures Hardback £26.00

234x156mm 978-0-230-29788-3

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Key Concepts in Innovation Hamsa Thota, President, Innovation Business Development Inc. and Zunaira Munir, Managing Director, Strategize Blue, USA

A comprehensive glossary providing clear explanations of the major terms in the field of innovation, covering areas such as product development, design and creativity. By simplifying complex terminology and highlighting key debates, this book is an ideal companion for both students and practitioners in the field. July 2011 336pp 1 diagram and 4 b/w tables Paperback £16.99

216x138mm 978-0-230-24462-7

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Learning Regional Innovation Scandinavian Models Edited by Marianne Ekman, Professor, Royal Institute of Technology, Sweden, Emeritus Björn Gustavsen, Professor Emeritus, Work Research Institute, Sweden, Björn Terje Asheim, Professor, Lunds University, Sweden and Öyvind Pålshaugen, Research Director, Work Research Institute, Sweden

Participation and social responsibility in innovation is the core theme of this book. Both are issues of organization and not of ethics, or the enforcement of other forms of obligations on individual actors. The need is for a democratization of innovation that can make innovation open to broad participation. December 2010 312pp 17 b/w tables and 7 figures Hardback £65.00

216x138mm 978-0-230-27560-7

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The Contrary Forces of Innovation An Ethnography of Innovation in the Food Industry Thomas Hoholm, Postdoctoral Researcher, Norwegian School of Management, Norway

The complexity and tensions of industrial innovation processes are fleshed out through the analysis of an intriguing case study from the food industry. Drawing together insights from multiple disciplines, this book shows the controversial nature of innovation processes. Contents: PART I / Understanding Innovation as Process / Constructing Ethnography / PART II / Introducing the Case StudyFermenting Fish: Innovation In Practice / PART III / An Analytic Scheme Of Innovation ProcessesThe Contrary Forces Of Innovation / Conclusion July 2011 336pp 2 b/w tables and 2 figures Hardback £65.00

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Venturing into the Bioeconomy Professions, innovation, identity Alexander Styhre, Associate Professor, Department of Project Management, Chalmers University of Technology, Sweden and Mats Sundgren, Senior Scientist, AstraZeneca R&D, Sweden

This book reports empirical material from three case studies in the pharmaceutical industry, the biotechnology industry and the domain of academic research. New technoscientific frameworks that have not yet translated into new therapies, in the future, may play a more central role in the late-modern society. Contents: Studying the Organization of the Bioeconomy / Professional Ideologies and Identities and Innovation Work / The Bioeconomy, Biocapital and New Regime of Science-based Innovation / Innovation Work in a Major Pharmaceutical Company / The Craft of Research in Biotech Companies / Exploring Life in the University Setting / Managing and Organizing the Bioeconomy June 2011 Hardback

304pp £65.00

Managing Innovation Driven Companies

Developing Innovative Organizations

Approaches in Practice

A Roadmap to Boost your Innovation Potential

Edited by Hugo Tschirky, Professor of Business Management, Swiss Federal Institute of Technology, Switzerland, Cornelius Herstatt, Director Institution for Technology and Innovation Management, Hamburg University of Technology, Germany, David Probert, Reader in Technology Management, Centre for Technology Management, University of Cambridge, UK, Hans Georg Gemünden, Head of the Institute for Technology and Innovation Management, Technical University of Berlin, Germany, Massimo G. Colombo, Professor of Economics of Technical Change, Politecnico di Milano, Italy, Thomas Durand, Professor, Ecole Centrale Paris, France, Petra C. de Weerd-Nederhof, Professor, School of Management and Governance, University of Twente, The Netherlands and Tim Schweisfurth, Institute for Technology and Innovation Management, Hamburg University of Technology, Germany

Emphasizing the practical side of Technology and Innovation Management, this book includes significant contributions to the practice of strategizing, management of competencies and innovation management. While the findings are research-based, each contribution has ‘managerial implications’ which cover the recommended implementation. December 2010 304pp 86 figures and 34 b/w tables Hardback £65.00

216x138mm 978-0-230-24590-7

Benoît Gailly, Professor in Innovation Management, Louvain Business School, Belgium

Combining insights from leading academic research and experienced managers, this book provides a systematic framework to understand what innovation is, why it matters, how it can be managed and how it can help your organization to reach its objectives. Contents: Acknowledgement / About The Authors / Table Of Contents / List Of Figures / Introduction / Structure / Your Innovation Roadmap / PART I: UNDERSTANDING THE INNOVATION CHALLENGE / Understanding Innovation / Why Worry? The Case For Innovatio / PART II: DEVELOPING INNOVATION CAPABILITIES / Innovation Strategy: How And How Much To Innovate / Nurturing Entrepreneurial Resources / Sourcing: Finding The Gold Nuggets / Assessing Innovations: Show Me The Money / Stairways To Heaven: Managing The Innovation Pipeline / Conclusion November 2010 232pp 1 b/w table and 9 figures Hardback £26.00

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innovation

The Innovation for Development Report 2010-2011 Innovation as a Driver of Productivity and Economic Growth Augusto López-Claros, World Economic Forum, Switzerland

This report provides a comprehensive look at the role of innovation in promoting economic and social development. It examines the impact of innovation on the economic growth of developing countries and the future role of technological innovation in international efforts to mitigate the effects of climate change, amongst many other issues. November 2010 352pp Paperback £60.00

Technological Innovation

Technology Management

An Intellectual Capital Based View

Activities and Tools

Gregorio Martín de Castro, Miriam Delgado Verde, Pedro López Sáez, all Assistant Professors, Business Administration and José Emilio Navas López, Professor of Business Administration, all at Complutense University of Madrid, Spain

Dilek Cetindamar, Professor, Faculty of Management, Sabanci University, Turkey, Rob Phaal, Senior Research Associate and David Probert, Reader in Technology Management, Centre for Technology Management, both at University of Cambridge, UK

Focusing on innovation management, the authors explore the role of knowledge stocks or intellectual capital blocks such as human, social, technological, organizational and regional capitals, on technological innovation process typologies and firm performance, absorptive capabilities and organizational learning.

'This book is an insightful resource for both the technology management student and professional. The student can benefit from the practical examples that bring the technology management tools and processes to life.' Christos-Dimitris Tsinopoulos, Lecturer in Operations and Project Management, Durham Business School, Durham University, UK

May 2010 208pp 43 b/w tables and 19 figures Hardback £63.00

216x138mm 978-0-230-23021-7

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March 2010 296pp 246x189mm 30 b/w tables and 30 b/w illustrations Paperback £39.99 978-0-230-23334-8 http://www.palgrave.com/products/title.aspx?pid=348551

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Identifying Hidden Needs

Managing Flow

Creating Breakthrough Products

A Process Theory of the Knowledge-Based Firm

Keith Goffin, Professor of Innovation and New Product Development, Cranfield School of Management, UK, Fred Lemke, Assistant Professor of Marketing, Alliant International University, USA and Ursula Koners, Visiting Research Fellow, Cranfield School of Management, UK

Ikujiro Nonaka, The Graduate School of International Corporate Strategy, Hitotsubashi University, Japan Ryoko Toyama, Japan Advanced Institute of Science and Technology, Graduate School of Knowledge Science, Japan and Toru Hirata, Faculty of Economics, Kanazawa University, Japan

Too many new products fail. New products which are hard to differentiate from existing products won’t capture the customer’s imagination. The failure is due to a poor understanding of customers’ needs. Companies need to take a radical approach to identifying customers’ real needs, and this book demonstrates innovative ways to achieve this. October 2010 288pp 41 b/w tables and 49 figures Hardback £30.00

234x156mm

Presents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy. July 2008 Hardback

978-0-230-21976-2

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280pp £58.00

216x138mm 978-0-230-55376-7

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business ethics corporate social responsibility Business Ethics Corporate Social Responsibility

Crisis and Recovery Ethics, Economics and Justice Rowan Williams, Archbishop of Canterbury, and Larry Elliott, Economics Editor, The Guardian Contributors: Robert Skidelsky, Emeritus Professor of Political Economy, University of Warwick,UK, Jon Cruddas, MP for Dagenham and Rainham, Jonathan Rutherford, Professor of Cultural Studies at Middlesex University, UK; Editor, Soundings Journal, Phillip Blond, Director of ResPublica and Research Fellow, NESTA, Adam Lent, Head, Economic and Social Affairs Department, TUC, John Reynolds, Chairman, Church of England Ethical Investment Advisory Group, Andrew Whittaker, General Counsel to the Board, Financial Services Authority, Zac Goldsmith, MP for Richmond Park, Will Hutton, Executive Vice Chair, The Work Foundation

‘Whether or not you follow any traditional faith, this interesting and illuminating collection will leave you healthily sceptical of faith-based economics.’ - The Guardian ‘The merit of Crisis and Recovery is that the essayists are drawn from a range of different backgrounds and standpoints, though they agree in commending a shift in social attitudes as the fundamental solution to today’s economic woes.’ - Times Literary Supplement During the ongoing global financial crisis, a lack of moral and ethical leadership in society has been exposed. Williams and Elliott, bring together their thoughts on the issues of ethics and morality in business, with contributions from leading business figures. September 2010 216pp Hardback £20.00

Women in Management European Employment Policy Edited by Colette Fagan, Professor of Sociology, University of Manchester, UK, Maria Gonzalez Menendez, Senior Lecturer, Sociology and Silvia Gomez Anson, Associate Professor of Finance and Accountancy, both at University of Oviedo, Spain

This book provides a cross-national European comparative analysis of the presence–and absence–of women on the board of directors of companies. It asks whether a welfare state regime analysis is useful at this elite level as a way of understanding employment practices or whether state policy gives way to more universal and globalized factors. March 2012 272pp 216x138mm 36 tables, 10 graphs/charts and 2 line diagrams Hardback £55.00 978-0-230-29344-1

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Social versus Corporate Welfare Competing Needs and Interests within the Welfare State

Social Responsibility, Entrepreneurship and the Common Good International and Interdisciplinary Perspectives Edited by Carole Bonanni, Associate Professor, François Lépineux, Professor and Head of the Centre for Responsible Business, Julia Roloff, Associate Professor, ESC Rennes School of Business, France

An exploration of the interplay between social responsibility, entrepreneurship and the common good which is organized into four sections: business and the common good; educating responsible entrepreneurs; corporate social responsibility (CSR) challenges and the common good; and CSR and entrepreneurship in emerging economies Contents: PART I: BUSINESS AND THE COMMON GOOD / PART II: EDUCATING RESPONSIBLE ENTREPRENEURS / PART III: CSR CHALLENGES AND THE COMMON GOOD / PART IV: CSR IN EMERGING ECONOMIES December 2011 304pp 12 figures and 24 b/w tables Hardback £65.00

216x138mm 978-0-230-29283-3

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Kevin Farnsworth, Lecturer in Sociology, Department of Sociological Studies, University of Sheffield, UK

Drawing on comparative data from a number of countries, this book examines the size, uses and importance of corporate welfare in a number of welfare states.

234x156mm 978-0-230-25214-1

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January 2012 224pp 216x138mm 12 b/w tables, 15 graphs, 7 charts and 2 figures Hardback £55.00 978-0-230-27453-2 http://www.palgrave.com/products/title.aspx?pid=415667

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business ethics corporate social responsibility

Governance and Social Responsibility

Keys to Governance

Corruption

Strategic Leadership for Quality of Life

The New Corporate Challenge

International Perspectives Güler Aras, Professor, Yildiz Technical University, Turkey and David Crowther, Professor, Leicester Business School, de Montfort University, UK

‘This timely and comprehensive text represents an excellent resource for students who want to gain an in-depth understanding of the interrelated fields of social responsibility and corporate governance. Aras and Crowther’s well-balanced and clearly-written analysis shows how corporations can address their multiple responsibilities in society – a topic concerning most, if not all, of us.’ - Andreas Rasche, University of Warwick, UK A rigorous introduction to CSR which explores the variety of perspectives and debates, incorporating an international orientation throughout. The text will give students a firm underpinning theory in which to understand the key debates and issues.

Yılmaz Argüden, Chairman, ARGE - Management Consultants

Good governance is key to the sustainability of organizations and improving quality of life for all. Governance is much more than a set of rules, it is a culture and a climate of responsibility, accountability and fairness that is deployed throughout an institution. In this new book the author outlines the keys to good governance. October 2011 224pp 1 figure and 3 b/w tables Hardback £25.00

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Innovative Approaches to Global Sustainability Edited by Charles Wankel, Associate Professor, St. Johns University, USA and James A.F. Stoner, Professor, Fordham University, USA

Contents: Introduction to CSR / Defining CSR: Contested Terrain / The Social, Political and Economic Context: Failure and the Need for CSR / Stakeholders / The Principles of CSR / Issues Concerning Sustainability / The Social Contract: Moral Obligation or Regulation / Ethics, CSR and Corporate Behaviour / Corporate and Managerial Behaviour / Agency Theory and Governance Issues / Performance Evaluation and Performance Reporting / CSR in Non-Profit Organisations / Globalisation and Regulation / Stakeholders and Protest: Challenging Corporate Activity / CSR and Strategy / CSR and Leadership / Glossary / Index November 2011 368pp 234x156mm 10 b/w tables and 54 b/w line drawings Paperback £28.99 978-0-230-24351-4

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Nick Kochan, Leading British Authority on Organized Crime, Corruption and Money Laundering and Robin Goodyear, Political Researcher and Analyst

The dangers of involvement in corruption need to be embedded in corporate strategy. Companies’ response to these dangers must also be reflected in their practices, particularly if operating outside its own borders. This book guides managers through the complexity of bribery issues with advice on how to implement anti-corruption strategies. Contents: Definitions and Distinctions / How Corporates can be Exposed to Corruption and Bribery / Corporate Risks of Bribery and Corruption / How a Company Responds to the Risks / Stopping Facilitation Payments / Spotting Corporate Corruption / Legal and Legislative Responses / How Corporates can be Prepared / International Anti-Bribery Laws / The Future of Legislation: UK 2010 Bribery Act / Case Studies of Corruption Cases / Conclusion September 2011 320pp 7 figures and 1 b/w table Hardback £26.00

234x156mm 978-0-230-29843-9

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A concrete, actionbased look at the ways businesses can become sustainable as moving towards a sustainable world becomes more and more important.

March 2011 Paperback

228pp £18.99

216x138mm 978-0-230-10405-1

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The Palgrave Handbook of Spirituality and Business Edited by Luk Bouckaert, Catholic University of Leuven, Belgium and Laszlo Zsolnai, Professor and Director, Business Ethics Center, Corvinus University of Budapest, Hungary

A summary of the most important issues, approaches and models in the field of spirituality in business, economics and society. The Palgrave Handbook of Spirituality and Business presents a comprehensive pluralistic view covering all the major religious and spiritual traditions. Contents: PART I: THE NATURE OF SPIRITUALITY / PART II: SPIRITUALLY INSPIRED ECONOMICS / PART III: SOCIO-ECONOMIC PROBLEMS IN SPIRITUAL PERSPECTIVE / PART IV: BUSINESS SPIRITUALITY / PART V: GOOD PRACTICES AND WORKING MODELS A Full Table of Contents is Available at: www.palgrave.com September 2011 456pp Hardback £120.00

216x138mm 978-0-230-23831-2

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Values and Stakeholders in an Era of Social Responsibility Cut-Throat Competition?

Assuming a pro-business viewpoint, this book criticizes sustainability and responsibility as it appears in the reports of corporations. It launches an appeal to the representatives of SMEs around the world to make accountability happen in government organizations and monopolies. Contents: Introduction / PART I: DEVELOPING A CSR PROCESS FRAMEWORK / The Problem and the Solution / The Backstage of Capitalism / CSR You Are (it’s Not What You Do) / Think Negative / The USDIME Framework / The Unknown Stakeholder / Disclosure / Implementation / Everyman’s Decision Making: Micro-Ethics / Who’s Afraid of the Policy Analyst? / The Proof of the Pudding: Applying the USDIME Framework / PART II: FROM CSR TO POLITICS: THE COMPETITIVE DIVIDE / The Neighborhood Bullies / The Profits of Non-Profit / The Autarky of Public Administration / The Irrelevant Politics / Four Fruitful Generalizations: from CSR to Politics / What is to Be Done: Developing a Political Agenda for SMEs September 2011 272pp Hardback £65.00

Theory and Practise

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This book presents an international treatment of corporate governance, supported by relevant regulation and case studies. Ideal for undergraduate and postgraduate students of business, management, finance, accountancy and law. November 2011 240pp Paperback £33.99

The Crucial Role that Corporate Codes of Conduct Play in Global Business Edited by S. Prakash Sethi, University Distinguished Professor, Academic Director of Executive Programs, and Professor of Management, Zicklin School of Business, Baruch College, City University of New York, USA

Paolo D’Anselmi, Practitioner of Management Consultancy and Public Policy Analysis; University of Rome, Italy

Corporate Governance Carol Padgett, ICMA Centre, University of Reading, UK

Globalization and Self-Regulation

216x138mm 978-0-230-30373-7

Corporate strategy expert Prakash Sethi takes an in-depth look at global structures and how regulation works from a corporate perspective, providing case studies of several industries and governments who have begun implementing voluntary codes of conducts, including Equator Principles, ICMM, and The Kimberly Process. Contents: PART I: GLOBALIZATION OF BUSINESS AND THE HISTORY OF REGULATION PRACTICES / Globalization and its Impact on Worldwide Business / Industry Standards-and the Lack Thereof / How Government Greed Fails Local Workforce / Why Voluntary Industry-Wide Codes of Conduct, Why Now? / PART II: WHAT INDUSTRY-WIDE VOLUNTARY CODES OF CONDUCT ARE DOING RIGHT / How the Mining Industry is Using Codes of Conduct to Develop Sustainable Business Practices / The Equator Principle: How the Banking System has Created Guidelines to Help Developing Nations / Why Transparency Creates Accountability: The EITI Initiative / Why Voluntary Principles Can and Will Improve Human Rights / How the Diamond Industry is Managing their Controversial Practices of Conflict Diamond Flow / Interdisciplinary Councils can Work / PART III: APPLYING CORPORATE RULES OF CONDUCT AND VOLUNTARY SELF REGULATION TO YOUR BUSINESS / What can We Learn from the Case Studies / Making Industry Wide Codes of Conduct Effective and Relevant for any Business / First Steps August 2011 8pp figures Hardback

312pp

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£42.50

978-0-230-61155-9

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business ethics corporate social responsibility

Building Stakeholder Relations and Corporate Social Responsibility Barbara Fryzel, Associate Professor, Jagiellonian University, Poland

Explores how companies engage in CSR activities, how their corporate identity determines the way in which they perceive the stakeholders and, as a result, engage in dialogue-based relations with them. July 2011 248pp 5 b/w tables and 17 figures Hardback £65.00

216x138mm 978-0-230-27325-2

http://www.palgrave.com/products/title.aspx?pid=415572

BP and the Macondo Spill Colin Read, Professor of Economics and Finance, SUNY College, USA

234x156mm

£26.00

978-0-230-29358-8

Global Challenges and Perspectives

Fred Gale, Senior Lecturer, School of Government and Marcus Haward, Associate Professor, School of Government, both at University of Tasmania, Australia

The Forest and the Marine Stewardship Councils constitute new global governance institutions using voluntary certification and labelling as market incentives to encourage sustainable management. Utilizing a comparative political economic framework, the authors analyse shifting British, Canadian and Australian responses to the stewardship councils. February 2011 336pp 38 b/w tables and 13 figures Hardback £60.00

216x138mm 978-0-230-51663-2

Edited by Carla Millar, Professor, International Marketing and Management, University of Twente, The Netherlands and Eve Poole, Deputy Director, Ashridge Public Leadership Centre, Ashridge Business School, UK

Presents analysis, examples, and ideas about the future in a lively yet academically robust format. The book presents the ethical leadership dilemmas of day-to-day international business life in all their complexity, providing a range of angles, options and ideas to feed a questioning mind. December 2010 288pp 17 b/w tables and 21 figures Hardback £65.00

216x138mm 978-0-230-27546-1

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=417324

http://www.palgrave.com/products/title.aspx?pid=277559

The complete story of the devastating BP oil spill of 2010. The author puts forward an objective account of what happened, a documentation of the true costs, not the hyperbolic costs, and an explanation of the science and business of the spill and its remediation. 248pp

Ethical Leadership

State Responses to Sustainable Forest and Fisheries Certification

International Political Economy Series ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Political & International Studies Collections

The Complete Story

May 2011 23 figures Hardback

Global Commodity Governance

The Church on Capitalism Corporate Social and Human Rights Responsibilities Global, Legal and Management Perspectives Edited by Karin Buhmann, Associate Professor, University of Copenhagen, Denmark, Lynn Roseberry, Associate Professor and Mette Morsing, Associate Professor and Professor of Corporate Social Responsibility, both at Copenhagen Business School, Denmark

This book challenges the separation between CSR and law. It also demonstrates that BRHR may be gradually separating from CSR through emphasis on state obligations. Authors from around the world discuss how businesses engage in CSR and human rights, and how governments and intergovernmental organisations may support business in taking responsibility December 2010 312pp 2 figures and 3 b/w tables Hardback £60.00

216x138mm 978-0-230-23089-7

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Theology and the Market Eve Poole, Deputy Director, Ashridge Public Leadership Centre, Ashridge Business School, UK

An examination of the views on capitalism of bishops, academics and business people in the Church of England. Highlighting the richness and distinctiveness of these arguments, it also points to flaws and gaps. Offering a new framework for public theology, Poole urges the Church to take its proper place in re-shaping the global economy. Contents: Preface / List of Acronyms / List of Illustrations / Introduction / General Synod Views / Church of England Commentators / Types of Theology / Critique of Church of England Views / Conclusion / Notes / Bibliography October 2010 3 b/w tables Hardback

248pp

216x138mm

£65.00

978-0-230-27516-4

ebook available from: Palgrave Connect Business & Management Collections, Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary http://www.palgrave.com/products/title.aspx?pid=416861

http://www.palgrave.com/products/title.aspx?pid=363441

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business ethics corporate social responsibility

The Individual in Business Ethics An American Cultural Perspective Tomas Kavaliauskas, Lecturer, Vytautas Magnus University, Italy

An interdisciplinary critique of business ethics as an ideology. The author discloses how comtemporary business ethics is too weak to create a truly critical voice of American capitalist economy.

November 2010 224pp Hardback £65.00

hUMANISM IN BUSINESS SERIES Series Edited by: The Humanistic Management Network

Business Schools Under Fire Humanistic Management Education as the Way Forward

http://www.palgrave.com/products/title.aspx?pid=489120

When Business Meets Culture Ideas and Experiences for Mutual Profit University, UK

Edited by Wolfgang Amann, Director of Executive Education, Goethe Business School, Germany, Michael Pirson, Assistant Professor, Graduate School of Business, Fordham University, USA, Claus Dierksmeier, Associate Professor, Department of Philosophy, Stonehill College, USA, Ernst Von Kimakowitz, Independent Professional and Heiko Spitzeck, Lecturer, Cranfield

Cultures and moral expectations differ around the globe, and so the management of corporate responsibilities has become increasingly complex. Is there, however, a humanistic consensus that can bridge cultural and ethnic divides and reconcile the diverse and contrary interests of stakeholders world-wide? This book seeks to answer that question. July 2011 2 b/w tables Hardback

320pp

216x138mm

£65.00

978-0-230-27327-6

In a time of instability trust in managers is low. Management education is being scrutinized for its impact on society and business schools have been considered as ‘silent partners in corporate crime.’ This book outlines how business schools can get out of the line of fire by presenting the cornerstones of a humanistic business education.

http://www.palgrave.com/products/title.aspx?pid=415582

216x138mm

August 2011 504pp 22 tables and 30 figures Hardback £65.00

978-0-230-28016-8

http://www.palgrave.com/products/title.aspx?pid=534690

Edited by Ernst Von Kimakowitz, Independent Professional, Michael Pirson, Assistant Professor, Graduate School of Business, Fordham University, USA, Heiko Spitzeck, Lecturer, Cranfield University, UK, Claus Dierksmeier, Associate Professor, Department of Philosophy, Stonehill College, USA and Wolfgang Amann, Director of Executive Education, Goethe Business School, Germany

The cultural sector is gaining increasing importance in our economies, consistantly registering growth rates above average GDP. This book presents insights on how cultural institutions can find new perspectives in their management and provides ideas to hasten culture’s role as an economic developer. November 2010 304pp 24 figures and 15 b/w tables Hardback £60.00

Edited by Claus Dierksmeier, Associate Professor, Department of Philosophy, Stonehill College, USA, Wolfgang Amann, Director of Executive Education, Goethe Business School, Germany, Ernst Von Kimakowitz, Independent Professional, Heiko Spitzeck, Lecturer, Cranfield University, UK and Michael Pirson, Assistant Professor, Graduate School of Business, Fordham University, USA

The Humanism in Business Series provides inspiration and solid advice on how to align business success with societal aims.

216x138mm 978-0-230-28553-8

Edited by Beatriz Munoz-Seca, Professor of Production, Technology and Operations Management and Josep Riverola, both at IESE Business School, University of Navarra, Spain

Humanistic Ethics in the Age of Globality

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections http://www.palgrave.com/products/title.aspx?pid=477241

216x138mm 978-0-230-34905-6

Humanistic Management in Practice

An investigation into the principles of humanistic management which examines their threoretical merits. In order to demonstrate that humanistic ideas also work in practice and can lead to actionable management guidelines it presents case studies of how businesses succeed in generating social value whilst being profitable. December 2010 352pp 12 b/w tables and 20 figures Hardback £65.00

216x138mm 978-0-230-24632-4

http://www.palgrave.com/products/title.aspx?pid=398632

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

business ethics corporate social responsibility • business law

Banking with Integrity Edited by Heiko Spitzeck, Lecturer, Cranfield University, UK, Michael Pirson, Assistant Professor, Graduate School of Business, Fordham University, USA and Claus Dierksmeier, Associate Professor, Department of Philosophy, Stonehill College, USA

Banking with Integrity provides rich and in-depth case studies of banks which were doing well during the financial crisis of 2007-2010. While other banks went bankrupt, were nationalized, or struggled for survival some of the featured cases increased market share, attracted more customers and avoided home evictions of their clients. Contents: Introduction / ABN Amro Real; P.Palacios & M.Pirson / Banca Poplare Etica; A.Vaccaro / Banca Prossima; A.Dal Colle & M.Morganti / BB&T; S.Williams & J.J.Griffin / CCML; F.Wilson, J.E.Post & F.Robert Wilson / Cooperative Bank of Chandia; T.Katerinakis / GLS Bank; E.Schneeweis / ICICI; R.Sharma & P.Abraham / People’s United; A.Gangahar / Shore Bank; F.Wilson & J.Post / Triodos; F.Jan de Graaf / Wainwright; C.Arena / Investment Banks; A.Gangahar / Conclusion November 2011 208pp 12 tables and 6 figures Hardback £65.00

216x138mm 978-0-230-28995-6

http://www.palgrave.com/products/title.aspx?pid=491184

Please use the following ISBN to order all titles in the series: Hardback: 978-0-230-24633-1

Regulating for Decent Work

Business Law

The Winners of the Financial Crisis?

New Directions in Labour Market Regulation

Employment Law

Edited by Sangheon Lee, ILO Geneva and Deirdre McCann, Senior Lecturer, University of Manchester, UK

8th edition Deborah J. Lockton, Professor of Employment Law, Leicester De Montfort Law School , UK

This popular and longestablished text has been specially revised to include the provisions of the new Equality Act 2010. This book steers the student confidently through the complexities of the subject and is reinforced with summaries, exercises and further reading throughout. June 2011 Paperback

448pp £24.99

246x171mm 978-0-230-30128-3

Palgrave Macmillan Law Masters Series Editor: Marise Cremona http://www.palgrave.com/products/title.aspx?pid=508807

Regulating for Decent Work is a response to the dominant deregulatory approaches that have shaped labour market regulation in recent years. The inter-disciplinary and international approach invigorates current debates through the identification of new challenges, subjects and perspectives. June 2011 Hardback

392pp £70.00

216x138mm 978-0-230-30217-4

Advances in Labour Studies ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Economics & Finance Collections http://www.palgrave.com/products/title.aspx?pid=513720

Core Statutes on Company Law 2011–12 Cowan Ervine, Senior Lecturer, University of Dundee School of Law , UK

Well selected and authoritative, Palgrave Macmillan Core Statutes provide the key materials needed by students in a format that is clear, compact - and very easy to use. They are ideal for exams. July 2011 Paperback

736pp £13.99

246x171mm 978-0-230-30823-7

Palgrave Macmillan Core Statutes http://www.palgrave.com/products/title.aspx?pid=467933

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business history business History

Transformation of the Employment Structures in the EU and USA Edited by Donald Storrie, Head of Employment and Competitiveness Unit, Enrique Fernandez-Macias, Research Manager and John Hurley, Research Officer, both at European Foundation for the Improvement of Living and Working Conditions

This collection describes the changing structure of employment during the period of robust employment expansion that preceded the Great Recession and features contributions from a team of leading labour market researchers from Europe and the United States. Contents: List of Tables / List of Figures / Foreword / Introduction; D. Storrie / Methodology; E. FernandezMacias, T. Ward and R. Stehrer / Patterns of Employment Expansion in Europe 1995-2007; E. Fernández-Macías / Patterns of Job Change and Job Concentration in the US and Europe, 1995-2007: An Exploratory Analysis; R. Dwyer and E. Wright / Women’s Changing Job Structure in Europe: Patterns of Job Concentration, Low Pay and Welfare Employment; D. Grimshaw and H. Figueiredo / Immigration and Labour Market Segmentation in Europe; R. Munoz de Bustillo and J. Anton / Assessing Recent Employment Shifts in Europe Using a Multidimensional Job Quality Indicator; J. Hurley, E. Fernandez Macias and R. Munoz de Bustillo / Job Quality Developments in Post-Socialist Accession Countries; A. Scharle / The Institutional Context of Skills-wages Mismatches; J. Jungblut and P. O’Connell / The Impact of Recessions on Labour Market Structure; T. Ward, R. Stehrer, J. Hurley and D. Storrie / Bibliography / Index March 2012 40 figures Hardback

288pp

216x138mm

£55.00

978-0-230-29779-1

http://www.palgrave.com/products/title.aspx?pid=483896

Intervention in the Modern UK Brewing Industry John Spicer, Consultant, Chris Thurman, formerly, Brewers Society, John Walters, formerly Analyst and Researcher in the Drinks and Pub Industry and Simon Ward, Consultant and formerly Strategic Director, Public Affairs Director and Executive Member, Whitbread

This is the story of the radical intervention carried out by the Thatcher administration in response to 1986-89 Monopolies and Mergers Commission inquiry into brewing. It describes the creation of big brewers, the official investigations into what many saw as an uncompetitive structure and the damaging consequences for consumers and licensees. Contents: The ‘Big Six’ Brewers and the Early Investigations / Milestones on the Road to a Monopoly Reference / The State of Affairs in 1985 / The OFT Prepares its Case / The Conduct of the Inquiry / The MMC Receives the Evidence / Radical Change Proposed / Mixed Reactions to the Report / The Government Confronts the Recommendations / The Beer Orders Emerge / Complying with the Orders / Four More Reviews / The Big Brewers Fall into Foreign Hands / The Regionals React / Pub Companies and Licensees / Prices and Choice / The Beer Market / The Beer Orders are Revoked / Pubcos Move Centre Stage / Summary and Conclusions / What If? November 2011 304pp 17 b/w tables and 15 figures Hardback £65.00

A Business and Labour History of Britain Case studies of Britain in the Nineteenth and Twentieth Centuries Edited by Mike Richardson, Research Fellow and Senior Lecturer, Centre for Employment Studies and Peter Nicholls, Head of Department, School of Human Resource Management, both at Bristol Business School, UK

By bringing together and critically engaging with accounts of certain themes in business and labour history, and utilizing original research, this book aims to widen understanding of industrial society and provide a background to further study and research in the area of management and labour relations history. September 2011 224pp 5 tables and 1 figure Hardback £65.00

216x138mm 978-0-230-28092-2

http://www.palgrave.com/products/title.aspx?pid=478573

216x138mm 978-0-230-29857-6

When Money Was In Fashion

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Henry Goldman, Goldman Sachs, and the Founding of Wall Street

Decoding Modern Consumer Societies

June Breton Fisher, Henry Goldman’s granddaughter

Edited by Hartmut Berghoff, Director and Uwe Spiekerman, Deputy Director of the German Historical Institute, UK

Takes stock of what consumption history has accomplished in recent decades, what current research agendas are, and where research should go from here. The volume brings together contributions from scholars in Europe and the United States, who discuss consumption patterns and their implications for the development of modern consumer societies. December 2011 288pp Hardback £55.00

This epic biography tells the story of the rise of Wall Street and the growth of Goldman Sachs from a small commercial paper company to the international banking business we know today. December 2011 288pp 21 b/w photographs Paperback £11.99

234x156mm 978-0-230-11405-0

ebook available from: Waterstone’s, Dawson ERA, ebooks.com, Ebook Library, Ebrary, Myilibrary, NetLibrary, Gardners Books http://www.palgrave.com/products/title.aspx?pid=361477

216x138mm 978-0-230-11662-7

http://www.palgrave.com/products/title.aspx?pid=533160

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research methods, study skills and reference research methods, study skills and reference

The MBA Companion Paul Dainty, Professor of Management Development and Moreen Anderson, Principal Fellow in Leadership and Organisational Behaviour, both at Melbourne Business School, University of Melbourne, Australia

'An MBA offers an extraordinary learning experience, especially to those fully prepared to benefit. The MBA Companion offers an excellent way to prepare, and you will be glad to have invested in a copy.' - Richard Barker, MBA Director, Judge Business School, University of Cambridge, UK The MBA Companion will let the student know what to expect from their course and will be there every step of the way as an essential reference. Offering wide-ranging yet accessible coverage of the core topics, along with important advice on study skills, this book is the essential survival guide for MBA students. January 2008 Paperback

368pp £28.99

246x171mm 978-1-4039-9885-9

The Grants Register 2012

Business Research

The Complete Guide to Postgraduate Funding Worldwide 30th edition

A Practical Guide for Undergraduate and Postgraduate Students 3rd edition

Edited by Palgrave Macmillan

The most comprehensive guide available on postgraduate grants and professional funding globally. For thirty years it has been the leading source for up-to-date information on the availability of, and eligibility for, postgraduate and professional awards. Each entry is verified by its awarding body and all information is updated annually. Contents: Preface / How to Use The Grants Register / The Grants Register / Subject and Eligibility Guide to Awards / Index of Awards / Index of Discounted Awards / Index of Awarding Organizations July 2011 Hardback

1136pp £220.00

297x210mm 978-0-230-24801-4

http://www.palgrave.com/products/title.aspx?pid=402973

Foundation Mathematics

Palgrave Student Companions Series http://www.palgrave.com/products/title.aspx?pid=274634

K.A. Stroud, Formerly Principal Lecturer in Mathematics, Coventry University, UK and Dexter J. Booth, Formerly Principal Lecturer, School of Computing and Engineering, University of Huddersfield, UK

Jill Collis, Senior Lecturer in Accounting, Faculty of Business and Law, Kingston University, UK and Roger Hussey, Dean, Odette School of Business, University of Windsor, Canada

A practical, concise, straight forward guide. Covering the entire process from reviewing the literature to writing up results, it has balanced coverage of quantitative and qualitative methods and a practical trouble shooting section. It provides all the tools needed to successfully embark on research and applies theories to real life scenarios. Contents: Preface / Understanding Research / Making Academic Decisions / Dealing with Practical Issues / Identifying your Research Paradigm / Choosing a Methodology / Searching and Reviewing the Literature / Writing your Research Proposal / Collecting Qualitative Data / Analysing Qualitative Data / Collecting Data for Statistical Analysis / Analysing Data using Descriptive Statistics / Analysing Data using Inferential Statistics / Writing up the Research / Troubleshooting February 2009 Paperback

376pp £34.99

234x177mm 978-1-4039-9247-5

http://www.palgrave.com/products/title.aspx?pid=271242

A complete entry level mathematics book based on the phenomenally successful approach of the bestselling Engineering Mathematics by the same authors. This book is designed to help students embarking on a wide range of higHer education courses to improve their mathematics to the required standard. April 2009 752pp 2 graphs and 56 figures Paperback £33.99

246x189mm 978-0-230-57907-1

http://www.palgrave.com/products/title.aspx?pid=335648

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research methods... • teaching and researching in higher education

Doing a Successful Research Project Key Concepts in Business and Management Research Methods Using Qualitative or Quantitative Methods Martin Brett Davies, Professor Emeritus, University of East Anglia, UK

Doing a Successful Research Project offers an accessible, even-handed introduction to carrying out research methods for undergraduate and postgraduate students conducting a research project for the first time. It guides students carefully through the process from planning to completion, whilst assessing the different strategies available. January 2007 Paperback

288pp £16.99

216x138mm 978-1-4039-9379-3

http://www.palgrave.com/products/title.aspx?pid=271393

Researching Business and Management A Roadmap For Success Harvey Maylor, Lecturer in Operations and Project Management, School of Management, University of Bath, UK and Kate Blackmon, Lecturer in Operations Management, Saïd Business School Oxford, UK

An introductory text on the process of research in business and management. It will enable undergraduate, taught postgraduates and MBA students to develop the skills to carry out rigorous research, using a structured approach April 2005 496pp Paperback £34.99

Peter Stokes, Lecturer, Chester Business School, UK

A detailed yet concise handbook clarifying all the major terms needed for a thorough understanding of key research methodology concepts in business and management. An invaluable guide for students at all levels seeking assistance with projects, research proposals, dissertations and theses; including case studies and suggestions for further reading. July 2011 3 figures Paperback

168pp

216x138mm

£15.99

978-0-230-25033-8

Palgrave Key Concepts http://www.palgrave.com/products/title.aspx?pid=407396

Teaching and Researching in Higher Education

The Learning Curve How Business Schools Are Re-inventing Education Santiago Iñiguez de Onzoño, Dean, IE Business School, Spain

How do you create world-class educational institutions that are academically rigorous and vocationally relevant? Are business schools the blueprint for institutions of the future, or an educational experiment gone wrong? This is the first title in a new series from IE Business School, IE Business Publishing. Contents: Introduction: Business Schools In The Dock / The Trailblazers Of Higher Education / Business School Models: Cultural And Economic / Two Strategies: Full-Service And Focused / The Role Of Universities In The Knowledge Value Chain / The Students Of Tomorrow / The Future Of Faculty (Who Will Teach Tomorrow’s Students?) / Learning Methodologies: The Impact Of New Technologies / The Global Stage Market Transparency: The Role Of Accreditations And Rankings / Governance / Epilogue August 2011 12 figures Hardback

216pp

234x156mm

£26.00

978-0-230-28023-6

IE Business Publishing http://www.palgrave.com/products/title.aspx?pid=477341

246x189mm 978-0-333-96407-1

http://www.palgrave.com/products/title.aspx?pid=264056

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

banking and finance Banking and Finance

The Business of Giving

Investment Beliefs

Marketing Financial Services

A Positive Approach to Institutional Investing

2nd edition

Kees Koedijk, Professor of Financial Management; Dean, Faculty of Economics and Business Administration and Alfred Slager, Director, CentER Applied Research, both at Tilburg University, The Netherlands

The Theory and Practice of Philanthropy, Grantmaking and Social Investment Peter Grant, Senior Fellow in Grantmaking, Philanthropy and Social Investment, Sir John Cass Business School, City University, UK

The Business of Giving reviews current thinking and surveys the key techniques any philanthropist or grantmaker should adopt. It also outlines a generic social investment process that can be utilized for all philanthropic or grantmaking programmes. Essential reading for all engaged in or with an interest in philanthropy or civil society in general. Contents: PART I: THE THEORY OF SOCIAL INVESTMENT / Philanthropy, Grantmaking and Social Investment / A Short History of Philanthropy / Theories of Change and Logic Modelling / Types and Styles of Social Investment / PART II: SOCIAL INVESTMENT AS A BUSINESS PROCESS / Can Philanthropy Learn from Business Methods? / Three Key Business Processes 1: Risk Management / Three Key Business Processes 2: Operations Management / Three Key Business Processes 3: Performance Management / PART III: MANAGING SOCIAL INVESTMENT / From Logic Model to Investment Programme / Designing the Programme / Assessment and Selection / Post-Decision Management December 2011 240pp 20 b/w tables and 26 figures Hardback £26.00

Having the right investment beliefs and putting them into practice is key to delivering the right results. Decision makers in the investment industry should worry less about the stocks and products they pick for their clients and more about getting the big picture right; developing investment beliefs are instrumental in making the right choices. December 2010 200pp 22 figures and 24 b/w tables Hardback £26.00

234x156mm 978-0-230-28493-7

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Economics & Finance Collections http://www.palgrave.com/products/title.aspx?pid=487972

Financial Institutions and Markets

Jillian Farquhar, Professor of Marketing Strategy, University of Bedfordshire, UK and Arthur Meidan, Professor of Marketing, Sheffield University Management School , UK

'The authors have brought a new dimension to what was already an academic marker in this field. The text follows a structured thinking process and has a challenging up-to-date context, lively content with real relevance to industry, as well as a good monological approach.' - Luiz Moutinho, Foundation Chair in Marketing, University of Glasgow, UK A comprehensive guide to decision making for students of Financial Services Marketing, or marketers working within the financial services sector. The second edition is comprehensively revised and updated, with a new structure, many new chapters, a range of international case studies and vignettes and well-developed pedagogical features. May 2010 424pp 246x189mm 40 b/w tables, 30 diagrams and 10 b/w photographs Paperback £36.99 978-0-230-20118-7 http://www.palgrave.com/products/title.aspx?pid=283934

The Financial Crisis: An Early Retrospective Edited by George G. Kaufman, Professor of Business Administration, Loyola University,USA and Robert R. Bliss, Professor at Calloway School of Business and Accountancy, Wake Forest University, USA

216x138mm 978-0-230-33679-7

Cass Business Press http://www.palgrave.com/products/title.aspx?pid=529891

This book is a collection of research papers that contribute to the understanding of ongoing developments in financial institutions and markets both in the United States and globally. December 2010 284pp Hardback £60.00

mm 978-0-230-10835-6

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Economics & Finance Collections http://www.palgrave.com/products/title.aspx?pid=476411

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banking and finance

An Introduction to Global Financial Markets

Finance & Financial Markets

Business Accounting

3rd edition

An Introduction to Financial and Management Accounting 2nd edition

6th edition Stephen Valdez, formerly Financial consultant and Director of Profile Financial Training Plc. and Philip Molyneux, Professor of Banking and Finance, Bangor Business School, Bangor University, UK

'This book definitely provides the best introduction to the study of world financial markets.' - Francis Bismans, Professor in Economics and Finance, BETA and University of Nancy, France Describes the various financial sectors in clear, easy to understand terms. It provides a broad and balanced introduction to financial markets across the world and comprehensive coverage of commercial and investment banking, foreign exchange, money and bond markets, stock markets and derivatives products. April 2010 528pp 50 b/w tables and 5 figures Paperback £29.99

Keith Pilbeam, Professor of International Economics and Finance, City University, UK

'A superb blend of theory, recent practical examples and data analysis allowing students to gain a thorough understanding of the workings of financial markets and of financial instruments amongst various financial issues. It presents an outstanding and unique review of the recent credit crunch with valuable insights and considerable details of its causes and impacts. Students will benefit by working through the challenging questions at the end of each chapter.' - Jassodra Maharaj, Senior Lecturer in Economics, Royal Docks Business School, University of East London, UK

234x156mm

March 2010 544pp 70 figures and 80 tables Paperback £39.99

246x189mm

978-0-230-24309-5

http://www.palgrave.com/products/title.aspx?pid=355758

978-0-230-23321-8

http://www.palgrave.com/products/title.aspx?pid=383803

Personal Finance 2nd edition Edited by George Callaghan, Ian Fribbance and Martin Higginson, all Lecturers in Economics, The Open University, UK

Personal Finance is an innovative new book aimed at anyone who would like to build ability in making financial decisions. It distils important but complex concepts into useable form and relates them to actual experience. Written by a team of specialists, this is a 'must have' book for anybody that wants their money to work as hard as they do! November 2011 472pp Paperback £34.99

246x189mm 978-0-230-34811-0

Jill Collis, Senior Lecturer in Accounting, Faculty of Business and Law, Andrew Holt, Principal Lecturer in Accounting, both at Kingston University, UK and Roger Hussey, Dean, Odette School of Business, University of Windsor, Canada

Business Accounting covers financial and management accounting in an accessible, nontechnical style that is particularly suitable for undergraduate students of business and finance and MBAs. The active-learning approach seeks to convey the ability to understand and evaluate financial information for a range of business services. Contents: List of Figures / List of Tables / Preface / Acknowledgements / Acronyms / PART 1: THE WORLD OF ACCOUNTING AND FINANCE / The Nature and Purpose of Accounting / Accounting Principles and Rules / The Basics of IFRS / The Importance of Cash / PART 2: FINANCIAL ACCOUNTING / The Accounting System / The Trial Balance / Measuring Financial Performance / Measuring Financial Position / Financial Statements of a Limited Company / Analysing Financial Statements / PART 3: MANAGEMENT ACCOUNTING / The Importance of Cost Information / Costing for Product Direct Costs / Costing for Indirect Costs / Costing for Specific Orders and Continuous Operations / ActivityBased Costing / Marginal Costing / Budgetary Control / Standard Costing / Capital Investment Control / Discounted Cashflow / Strategic Management Accounting / Corporate Governance and Auditing / Appendix: Present Value Table for £1 at Compound Interest / Glossary of Terms / Index February 2012 Paperback

384pp £32.99

246x189mm 978-0-230-27623-9

http://www.palgrave.com/products/title.aspx?pid=396573

http://www.palgrave.com/products/title.aspx?pid=525791

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banking and finance • economics

St. James’s Place Tax Guide 2011–2012

Economics for Business

40th edition

The fortieth annual edition of the leading guide to taxation in Britain. This practical and user-friendly guide is a bestseller with students, professionals, accountants and private individuals; explaining in simple terms how the UK tax system works and how best to minimize tax liabilities.

464pp £34.99

216x138mm 978-0-230-28001-4

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IFRSs - A Visual Approach 4th edition Edited by KPMG

Based on the International Financial Reporting Standards (IFRSs) issued by the International Accounting Standards Board (IASB) in January 2010, this provides a simplified summary of the main elements - using diagrams for each of the Standards to help the reader visualize the key decisions and choices their application requires. September 2010 224pp 100 figures Hardback £30.00

2nd edition Dimitrios Asteriou, Associate Professor at the Department of Business Administration, Hellenic Open University, Greece and Stephen G. Hall, Professor of Economics, University of Leicester, UK

2nd edition

Walter Sinclair, Tax Specialist and Writer with Barry Lipkin

August 2011 Hardback

Applied Econometrics

Economics

Chris Mulhearn, Reader in Economics and Howard Vane, Emeritus Professor of Economics, both at School of Social Science, Liverpool John Moores University, UK

‘Mulhearn and Vane do an outstanding job of bringing the subject of economics to life. Writing in an easilyaccessible style, they show their readers how knowledge of economic concepts helps to understand of the world of business. The rigorous treatment of economic theory is married with extensive use of original case studies, examples and illustrations often rooted in the everyday. The authors cover an impressive array of topics ranging from the market for T-shirts in Liverpool through to the implications of the euro for business that are sure to resonate with students.’ - Thomas Coskeran, Durham University, UK Economics for Business is an engaging introductory text, full of international examples and cases enabling students to grasp complex economic theory and understand its relevance in real-world business scenarios. Students will enjoy the clarity and wit of the writing style and benefit from the quirky learning features and illustrations.

234x156mm 978-0-230-27566-9

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Contents: Economics and Business / The Market / The Firm / Firms’ Costs and Revenues / Market Concentration and Power / Business and Government / Factor Markets / The Macroeconomy, Macroeconomic Policy and Business / Unemployment / Inflation / Economic Growth and Business Cycles / Stabilizing the Economy / International Trade / The Balance of Payments and Exchange Rates / Globalization / Glossary / Index November 2011 464pp 246x189mm 123 figures, 24 colour tables, 72 colour photographs and 11 b/w illustrations Paperback £43.99 978-0-230-27171-5 http://www.palgrave.com/products/title.aspx?pid=396060

'I wholeheartedly recommend this econometrics textbook, which was clearly written with students' needs in mind.’ - Kaddour Hadri, Professor of Economics, Queen’s University Management School, Belfast, UK The second edition of this highly successful text refines existing strengths and adds significant new material expanding the scope of the book and making it a more flexible teaching tool. In addition to providing instructions for performing all tests in EViews and Microfit, the book now includes instructions for STATA. June 2011 528pp 152 b/w tables and 65 figures Paperback £35.99

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Capital and the Debt Trap Learning from cooperatives in the global crisis Claudia Sanchez Bajo, formerly Lecturer, The Netherlands, Germany, China and Latin America and Bruno Roelants, Secretary General,CICOPA

The financial crisis is destroying wealth but is also a remarkable opportunity to uncover the ways by which debt can be used to regulate the economic system. This book uses four case studies of cooperatives to give an in-depth analysis on how they have braved the crisis and continued to generate wealth. August 2011 288pp 2 b/w tables and 1 diagram Hardback £65.00

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World Shipping and Port Development Edited by Tae-Woo Lee, Vice President, Korea Marine Transport Policy Foundation, Korea and Professor Kevin Cullinane, Chair in Marine Transport and Management, University of Newcastle, UK

With the globalization of production and consumption, shipping and ports play an increasingly vital part in facilitating the world-wide movement of cargoes. Containing a selection of papers by some of the world’s leading maritime economists, this book provides comprehensive and detailed analyses of the most critical issues affecting these sectors. Areas addressed include: the role of ports and shipping within the global supply chain; the development of international logistics and; the impact of public policy on competition, pricing and efficiency. June 2005 Hardback

272pp £78.00

216x138mm 978-1-4039-4753-6

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The New Palgrave Dictionary of Economics 2nd edition Edited by Steven N. Durlauf, University of Wisconsin, USA and Lawrence E. Blume, Cornell University, USA

‘Much has changed in the latest incarnation of this dictionary...More than 1,500 economists contributed almost 1,900 signed entries; more than 1,000 of the entries are new or ‘heavily revised’ and expanded. Along with the descriptions of economic method from earlier editions, this edition includes much information on ‘what those methods have found.’ It also offers new emphasis on advances that have occurred in microeconomics, Bayesian theory, game theory, and behavioral, international, and experimental economics...A regularly updated online version of the dictionary is available at www.dictionaryofeconomics.com, with site license pricing based on institution type and FTE. Summing Up: Highly recommended.’ - Choice Written by over 1500 eminent contributors, this second edition of The New Palgrave Dictionary of Economics retains many classic essays of enduring importance and contains 1,872 articles. Published in eight print volumes and for the first time in online format, this is the definitive scholarly reference work for a new generation of economists.

Risk Management, Security and Crime Prevention

The Handbook of Security Edited by Martin Gill, Professor of Criminology, University of Leicester, UK, and Director, Perpetuity Research and Consultancy International Ltd, UK

‘This is an excellent textbook for graduatelevel security education. It is also a great read for undergraduate instructors...The Handbook of Security stands among the industry’s top references. It should be the first of many editions.’ - Evelyn Byrd, Security Management This text is essential reading for all those engaged with the security world. Split into five parts, it begins with the study of security as a discipline. It then looks at crime in organizations and analyzes the various sub-sectors of security. A section on management issues precedes the final section looking at issues that impact security. July 2006 Hardback

704pp £92.00

234x156mm 978-0-230-00680-5

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Contents: Publishing History / Editors’ Preface / List of Entries A-Z / The Dictionary Volumes 1-8 / Appendices / Subject Index / Index / Also available as a dynamic online resource. Visit May 2008 Hardback

7534pp £1850.00

246x189mm 978-0-333-78676-5

Winner of the 2008 Prose award for the Best Multi-Volume Reference Work in the Humanities and Social Sciences. The Dictionary was also a finalist and received an honourable mention in the Best eProduct category. http://www.palgrave.com/products/title.aspx?pid=263036

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risk management, security and crime prevention

White-Collar Crime Accounts of Offending Behaviour Janice Goldstraw-White, Goldstraw-White Associates

This book explores the accounts given by whitecollar crime offenders to defend their criminal behaviour in order to preserve their characters and social standing.

THIS CATALOGUE IS NOW AVAILABLE ONLINE IN A NEW MAGAZINE FORMAT

November 2011 240pp 216x138mm 16 b/w tables, 7 figures and 2 graphs Hardback £55.00 978-0-230-58185-2

Crime Prevention and Security Management Series Editor: Martin Gill http://www.palgrave.com/products/title.aspx?pid=348221

Crime Prevention, Security and Community Safety Using the 5Is Framework Paul Ekblom, Central Saint Martins College of Art and Design, University of the Arts London, UK

The potential of crime prevention, security and community safety is constrained by implementation failure. This book presents a carefully-designed system of good practice, the 5Is, which handles the complexities of real world prevention, this aims to improve the performance of prevention, and advance process evaluation. November 2010 360pp 216x138mm 2 b/w illustrations and 7 figures Hardback £55.00 978-0-230-21036-3

Crime Prevention and Security Management

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index A Action Learning and its Applications Dilworth Boshyk 31 Action Learning Boshyk Dilworth 31 Addleson Beyond Management 7 Aesthetic Communication Thyssen 38 Agid Tarondeau The Management of Opera 38 Åkerstrøm Andersen Sand Hybrid Forms of Governance 4 Alas Crisis Management in Chinese Organizations 56 Alon Chang Fetscherin Lattemann McIntyre China Rules 59 Alon Fetscherin Gugler Chinese International Investments 55 Álvarez del Blanco Personal Brands 46 Amann Pirson Dierksmeier Kimakowitz Spitzeck Business Schools Under Fire 81 Andrews Boyne Law Walker Strategic Management and Public Service Performance 17 Angouri Marra Constructing Identities at Work 3 Anholt Places 46 Applied Econometrics Asteriou Hall 88 Aras Crowther Governance and Social Responsibility 78 Araújo Gava Proactive Companies 17 Are Bad Jobs Inevitable? Warhurst Findlay Tilly Carre 32 Argüden Keys to Governance 78 Aronoff Astrachan Mendoza Ward Making Sibling Teams Work 69 Aronoff Astrachan Ward Developing Family Business Policies 68 Aronoff Baskin Effective Leadership in the Family Business 68 Aronoff Letting Go 69 Aronoff McClure Ward Family Business Compensation 68 Aronoff McClure Ward Family Business Succession 68 Aronoff Ward Family Business Governance 68 Aronoff Ward Family Business Ownership 68

Aronoff Ward Family Business Values 68 Aronoff Ward Family Meetings 69 Aronoff Ward Financing Transitions 69 Aronoff Ward From Siblings to Cousins 69 Aronoff Ward How to Choose and Use Advisors 69 Aronoff Ward Make Change Your Family Business Tradition 69 Aronoff Ward More than Family 69 Aronoff Ward Preparing Successors for Leadership 69 Aronoff Ward Preparing Your Family Business for Strategic Change 69 Asbury Conscientious Equity 72 Ashurst Benefits, Realization from Information Technology 16 Asian Business & Management Hasegawa Noronha 59 Asian versus Western Management Thinking Kase Slocum Zhang 56 Asteriou Hall Applied Econometrics 88 Autopoietic Knowledge Systems in ProjectBased Companies Koskinen 63

B Bach Kessler The Modernisation of the Public Services and Employee Relations 33 Bad Apples Furnham Taylor 28 Bagilhole White Gender, Power and Management 8 Bajo Roelants Capital and the Debt Trap 88 Banking with Integrity Spitzeck Pirson Dierksmeier 82 Bapuji Not Just China 54 Baxter The Language of Female Leadership 12 Behan Great Companies Deserve Great Boards 7 Benefits, Realization from Information Technology Ashurst 16 Benett O’Reilly Gobhai Welch Good for Business 46 Berghoff Spiekerman Decoding Modern Consumer Societies 83 Berrill Hutson Sinkovics Firm-Level Internationalization, Regionalism and Globalization 53

Bethencourt Success in Six Cups of Coffee 3 Beynon-Davies Business Information Systems 65 Beynon-Davies Significance 65 Beyond Authority Middleton 12 Beyond Hofstede Nakata 44 Beyond Management Addleson 7 Birchall People-Centred Businesses 38 Birchard Merchants of Virtue 17 Black Morrison Sunset in the Land of the Rising Sun 15 Bloom Skloot Scaling Social Impact 72 Blum Schneider Wimmer Motoring the Future 49 Blyton Heery Turnbull Reassessing the Employment Relationship 33 Boddy Corporate Psychopaths 28 Body Language in Business Furnham Petrova 11 Bonanni Lépineux Roloff Social Responsibility, Entrepreneurship and the Common Good 77 Boshyk Dilworth Action Learning 31 Boström Klintman Eco-Standards, Product Labelling and Green Consumerism 47 Bouckaert Zsolnai The Palgrave Handbook of Spirituality and Business 79 Bouée China’s Management Revolution 59 Boundaryless Careers and Occupational Wellbeing Cortini Tanucci Morin 29 Boxall Purcell Strategy and Human Resource Management 33 BP and the Macondo Spill Read 80 Brand Champions Buckingham 46 Brand Media Strategy Young 43 Brand Resilience Copulsky 45 Bratton Gold Human Resource Management 24 Bratton Sawchuk Forshaw Callinan Corbett Work & Organizational Behaviour 39 Bredin Söderlund Human Resource Management in Project-Based Organizations 28 Brennan The Emergence of Southern Multinationals 38 Brennan Vecchi The Business of Space 51 Bridge O’Neill Martin Understanding Enterprise 71

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index Brimm Global Cosmopolitans Brinkkemper Jansen Collaboration in Outsourcing Brookes Grint The New Public Leadership Challenge Buckingham Brand Champions Buckley Foreign Direct Investment, China and the World Economy Buhmann Roseberry Morsing Corporate Social and Human Rights Responsibilities Building a Successful Family Business Board Pendergast Ward Brun de Pontet Building Stakeholder Relations and Corporate Social Responsibility Fryzel Burgos Mobolade Marketing to the New Majority Burnett The Happiness Agenda Burns Corporate Entrepreneurship Burns Entrepreneurship & Small Business Business Accounting Collis Holt Hussey A Business and Labour History of Britain Richardson Nicholls Business and Management Practices in Greece Prouska Kapsali Business for the 21st Century Dupuy Business Information Systems Beynon-Davies The Business of Giving Grant The Business of Space Brennan Vecchi Business Research Collis Hussey Business Schools Under Fire Amann Pirson Dierksmeier Kimakowitz Spitzeck Business Strategy Campbell Edgar Stonehouse Butcher Clarke Smart Management

15 66 11 46 54 80 68 80 43 6 73 70 87 83 61 51 65 86 51 84 81 19 12

C Campbell Edgar Stonehouse Business Strategy Can Japan Compete? Porter Takeuchi Sakakibara Can Pay Be Strategic? Trevor Canals The Future of Leadership Development

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19 58 29 14

Capital and the Debt Trap Bajo Roelants 88 Carlock Ward When Family Businesses are Best 67 Carpenter Japan’s Nuclear Crisis 56 Cartwright Cooper Innovations in Stress and Health 27 Cetindamar Phaal Probert Technology Management 76 Changing Female Identities Kaufmann 25 The Changing Nature of Doing Business in Transition Economies Marinov Marinova 50 Chaston Public Sector Management 8 China Rules Alon Chang Fetscherin Lattemann McIntyre 59 China’s Management Revolution Bouée 59 Chinese International Investments Alon Fetscherin Gugler 55 Chinese Investment in Australia Huang Austin 57 Chinese Leadership Wang Chee 57 The Chinese-Latin American Axis Fornés Butt-Philip 56 The Church on Capitalism Poole 80 City Branding Dinnie 46 Cliques and Capitalism de Lange 34 The Coaching Kaleidoscope Kets de Vries Guillén Korotov Florent-Treacy 15 Coda Entrepreneurial Values and Strategic Management 13 Coherence in the Midst of Complexity Letiche Lissack Schultz 5 Coleman Women at the Top 9 Collaboration in Outsourcing Brinkkemper Jansen 66 Collis Holt Hussey Business Accounting 87 Collis Hussey Business Research 84 Communicating Across Cultures at Work Guirdham 53 Comparative Entrepreneurship Initiatives Usui 60 The Competitive Advantage of Nations Porter 22 Competitive Strategies Valdani Arbore 13 Competitive Supply Chains Yücesan 63

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Complexity and the Nexus of Leadership Goldstein Hazy Lichtenstein 6 Conscientious Equity Asbury 72 Consider Forrester 9 Constructing Identities at Work Angouri Marra 3 Consumption Matters Jansson-Boyd 42 Continuous Improvement Strategies Marutschke 55 The Contrary Forces of Innovation Hoholm 75 Contrepois Delteil Dieuaide Jefferys Globalizing Employment Relations 29 Copulsky Brand Resilience 45 Corby Symon Working for the State 26 Cordón Vollmann The Power of Two 63 Core Statutes on Company Law 2010-11 Ervine 82 Corporate Entrepreneurship Burns 73 Corporate Governance Padgett 79 Corporate Psychopaths Boddy 28 Corporate Social and Human Rights Responsibilities Buhmann Roseberry Morsing 80 Corruption Kochan Goodyear 78 Cortini Tanucci Morin Boundaryless Careers and Occupational Wellbeing 29 Counter Strategies in Global Markets Plötner 49 Courpasson Thoenig When Managers Rebel 10 Cracking the Carbon Code Tamminen 20 Crane Rizowy Latin American Business Cultures 54 Creative Cost-Benefits Reinvention Dussart 20 Crime at Work Volume 2 Gill 63 Crime Prevention, Security and Community Safety Using the 5Is Framework Ekblom 90 Crisis and Recovery Williams Elliott 77 Crisis Management in Chinese Organizations Alas 56 Critical Concepts in Management and Organization Studies Stokes 37 Culture and Positioning as Determinants of Strategy Ellson 22 Customer Experience Shaw Dibeehi Walden 22

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index D D’Anselmi Values and Stakeholders in an Era of Social Responsibility 79 Dainty Anderson The MBA Companion 84 Dann E-Marketing 42 Davies Doing a Successful Research Project 85 De Kare-Silver e-shock 2020 18 de Lange Cliques and Capitalism 34 de Lange Power and Influence 20 Decoding Modern Consumer Societies Berghoff Spiekerman 83 Defining Moments Shaw 10 Derungs Trans-Cultural Leadership for Transformation 10 Developing Family Business Policies Aronoff Astrachan Ward 68 Developing Innovative Organizations Gailly 75 Developing Multicultural Leaders Muna Zennie 7 Dickinson Mannion The Reform of Health Care 36 Dierksmeier Amann Von Kimakowitz Spitzeck Pirson Humanistic Ethics in the Age of Globality 81 Dilworth Boshyk Action Learning and its Applications 31 Dinnie City Branding 46 Diversity, Ethnicity, Migration and Work Healy Oikelome 27 Doing a Successful Research Project Davies 85 Doing Business With China Hamilton Zhang 56 Doing the Right Thing Theobald Cooper 35 Dolles Söderman Sport as a Business 50 Done Global Trends 13 Draper The Startup Game 71 Drew McCallum Roggenhofer Journey to Lean 19 Dru How Disruption Brought Order 44 Du Toit Sim Rethinking Coaching 30 Dubois Jolibert Mühlbacher Marketing Management 45 Dugan Krone LeCouvie Pendergast KenyonRouvinez Schuman A Woman’s Place 68

Dupuy Business for the 21st Century 51 Durlauf Blume The New Palgrave Dictionary of Economics 89 Dussart Creative Cost-Benefits Reinvention 20

E Eckrich McClure Working for a Family Business 69 Economics for Business Mulhearn Vane 88 Eco-Standards, Product Labelling and Green Consumerism Boström Klintman 47 Effective Leadership in the Family Business Aronoff Baskin 68 Ekblom Crime Prevention, Security and Community Safety Using the 5Is Framework 90 Ekman Gustavsen Asheim Pålshaugen Learning Regional Innovation 74 Ellson Culture and Positioning as Determinants of Strategy 22 E-Marketing Dann 42 The Emergence of Southern Multinationals Brennan 38 Emerging Digital Spaces in Contemporary Society Kalantzis-Cope Gherab-Martin 65 Emotionalizing Organizations and Organizing Emotions Sieben Wettergren 31 Employment Law Honeyball 27 Employment Law Lockton 82 Enterprise Mobility Sørensen 66 Entrepreneurial Values and Strategic Management Coda 13 Entrepreneurship & Small Business Burns 70 Entrepreneurship and Economic Development Naudé 71 Equality, Inequalities and Diversity Healy Kirton Noon 32 Ervine Core Statutes on Company Law 2010-11 82 e-shock 2020 De Kare-Silver 18 The Essential Financial Toolkit Estrada 14 Essential Operations Management Hill 62 Essential Quantitative Methods Oakshott 23 Estrada The Essential Financial Toolkit 14

Ethical Leadership Millar Poole

F Fagan Gonzalez Menendez Gomez Anson Women in Management 77 Family Business as Paradox Schuman Stutz Ward 67 Family Business by the Numbers Schwarz 68 Family Business Compensation Aronoff McClure Ward 68 Family Business Governance Aronoff Ward 68 Family Business Ownership Aronoff Ward 68 Family Business Succession Aronoff McClure Ward 68 Family Business Values Aronoff Ward 68 The Family Constitution Montemerlo Ward 69 Family Education For Business-Owning Families Schuman Ward 68 Family Meetings Aronoff Ward 69 Farnsworth Social versus Corporate Welfare 77 Farquhar Meidan Marketing Financial Services 86 The Female Leadership Paradox Visser 9 Fighting Poverty Together Karnani 51 Finance & Financial Markets Pilbeam 87 Financial Aspects of Marketing Schmidt Wright 44 Financial Institutions and Markets Kaufman Bliss 86 Financing Transitions Aronoff Ward 69 Firm-Level Internationalization, Regionalism and Globalization Berrill Hutson Sinkovics 53 Fisher When Money Was In Fashion 83 For the Greater Good of All Forsyth Hoyt 8 Foreign Direct Investment, China and the World Economy Buckley 54 Fornés Butt-Philip The Chinese-Latin American Axis 56 Forrester Consider 9 Forsyth Hoyt For the Greater Good of All 8 Foundation Mathematics Stroud Booth 84 Frodsham Liechtenstein Getting Between the Balance Sheets 72 From Science to Business Haour Mieville 21

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index From Siblings to Cousins Aronoff Ward 69 Fryzel Building Stakeholder Relations and Corporate Social Responsibility 80 Fuller Innovation Policy and the Limits of Laissez-faire 59 Furnham Managing People in a Downturn 28 Furnham Petrova Body Language in Business 11 Furnham Taylor Bad Apples 28 The Future of Decision Making Schank Lyras Soloway 22 The Future of Employment Relations Wilkinson Townsend 26 The Future of Leadership Development Canals 14 The Future of Learning Voller Blass Culpin 10 Future Work Maitland Thomson 6

G Gailly Developing Innovative Organizations 75 Gale Haward Global Commodity Governance 80 Gamble Multinational Retailers and Consumers in China 47 Gardiner Project Management 12 Gasman Drezner Epstein Freeman Avery Race, Gender, and Leadership in Nonprofit Organizations 6 Gender, Power and Management Bagilhole White 8 Getting Between the Balance Sheets Frodsham Liechtenstein 72 Gibb Human Resource Development 25 Gill Crime at Work Volume 2 63 Gill The Handbook of Security 89 Gimbert Think Strategically 18 Global Action Networks Waddell 13 The Global Business Environment Morrison 52 Global Commodity Governance Gale Haward 80 Global Cosmopolitans Brimm 15 Global Elites Kakabadse 49 Global Roads to the Top Tait 3 Global Strategic Management Lasserre 19

New

Global Sustainability as a Business Imperative Stoner Wankel 20 Global Trends Done 13 Globalization and Self-Regulation Sethi 79 Globalizing Employment Relations Contrepois Delteil Dieuaide Jefferys 29 Go Govers International Place Branding Yearbook 2011 45 Goal Soriano 5 Goffin Lemke Koners Identifying Hidden Needs 76 Goffin Mitchell Innovation Management 73 Gold Beardwell Holden Iles Stewart Human Resource Development 31 Goldstein Hazy Lichtenstein Complexity and the Nexus of Leadership 6 Goldstraw-White White-Collar Crime 90 Gomes Weber Brown Tarba Mergers, Acquisitions & Strategic Alliances 18 Good for Business Benett O’Reilly Gobhai Welch 46 Governance and Social Responsibility Aras Crowther 78 Governing Through Technology Kallinikos 66 Grant The Business of Giving 86 The Grants Register 2012 Palgrave Macmillan 84 Great Companies Deserve Great Boards Behan 7 Green Growth, Green Profit Roland Berger Strategy Consultants GmbH 20 Green Inside the Multi-Generational Family Business 68 The Green Workplace Stringer 22 Grint Leadership 33 Grugulis Bozkurt Retail Work 32 Guenzi Geiger Sales Management 47 Guirdham Communicating Across Cultures at Work 53 Gustafsson The Production of Seriousness 35

H Haghirian Japanese Consumer Dynamics 59 Hamilton Zhang Doing Business With China 56

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Handbook of Doing Business in South East Europe Sternad Döring 61 The Handbook of Global Outsourcing and Offshoring Oshri Kotlarsky Willcocks 62 The Handbook of Security Gill 89 Haour Mieville From Science to Business 21 The Happiness Agenda Burnett 6 Hasegawa Noronha Asian Business & Management 59 Hatum Next Generation Talent Management 30 Have Japanese Firms Changed? Miyoshi Nakata 60 Hayes The Theory and Practice of Change Management 39 Healthy Growth for the Family Business Pendergast 69 Healy Kirton Noon Equality, Inequalities and Diversity 32 Healy Oikelome Diversity, Ethnicity, Migration and Work 27 Hill Essential Operations Management 62 Hill Manufacturing Operations Strategy 62 Hill Operations Management 61 Hockerts Mair Robinson Values and Opportunities in Social Entrepreneurship 73 Hoffmann Coste-Manière Luxury Strategy in Action 16 Hoholm The Contrary Forces of Innovation 75 Honeyball Employment Law 27 How Disruption Brought Order Dru 44 How Families Work Together Whiteside Aronoff Ward 69 How to Choose and Use Advisors Aronoff Ward 69 Huang Austin Chinese Investment in Australia 57 Human Resource Development Gibb 25 Human Resource Development Gold Beardwell Holden Iles Stewart 31 Human Resource Management Bratton Gold 24 Human Resource Management in a Global Context Kramar Syed 24 Human Resource Management in ProjectBased Organizations Bredin Söderlund 28

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index Humanistic Ethics in the Age of Globality Dierksmeier Amann Von Kimakowitz Spitzeck Pirson 81 Humanistic Management in Practice Von Kimakowitz Pirson Spitzeck Dierksmeier Amann 81 Hybrid Forms of Governance Åkerstrøm Andersen Sand 4

I The Idea Writers Iezzi 43 Identifying Hidden Needs Goffin Lemke Koners 76 Iezzi The Idea Writers 43 IFRSs - A Visual Approach KPMG 88 Imai The Transformation of Japanese Employment Relations 58 Improving Project Performance Wellman 5 India: Acquiring its Way to a Global Footprint Yesudian-Storfjell 56 Indian Multinationals Nayak 50 The Individual in Business Ethics Kavaliauskas 81 Industrial Organizational Psychology Levy 39 Information Technology Project Management Lientz 64 Iñiguez de Onzoño The Learning Curve 85 The Innovation for Development Report 2010-2011 López-Claros 76 Innovation Management Goffin Mitchell 73 Innovation Policy and the Limits of Laissez-faire Fuller 59 Innovations in Stress and Health Cartwright Cooper 27 Innovative Approaches to Global Sustainability Wankel Stoner 78 Inside the Multi-Generational Family Business Green 68 International Business Morrison 52 International Negotiation in China and India Kumar Worm 57 International Place Branding Yearbook 2011 Go Govers 45 Internationalization of Emerging Economies and Firms Marinov Marinova 49 The Internet and the Law Rogers 48

Intervention in the Modern UK Brewing Industry Spicer Thurman Walters Ward 83 An Introduction to Applied Econometrics Patterson 89 An Introduction to Global Financial Markets Valdez Molyneux 87 Introduction to Management Pettinger 12 Investment Beliefs Koedijk Slager 86

J Jabri Managing Organizational Change 40 Jackson Shaw Mastering Fashion Buying & Merchandising Management 48 Jackson Shaw Mastering Fashion Marketing 44 Jäger Managing Social Businesses 38 Jansson-Boyd Consumption Matters 42 Japan’s Nuclear Crisis Carpenter 56 Japanese Consumer Dynamics Haghirian 59 Johanson Lundberg Network Strategies for Regional Growth 21 Jolibert Mühlbacher Flores Dubois Marketing Management 41 Journey to Lean Drew McCallum Roggenhofer 19

K Kakabadse Global Elites Kakabadse Omar Abdulla Abouchakra Jawad Leading Smart Transformation Kalantzis-Cope Gherab-Martin Emerging Digital Spaces in Contemporary Society Kallinikos Governing Through Technology Karlsson Organizational Misbehaviour in the Workplace Karnani Fighting Poverty Together Kase Slocum Zhang Asian versus Western Management Thinking Kaufman Bliss Financial Institutions and Markets Kaufmann Changing Female Identities Kavaliauskas The Individual in Business Ethics Kayes The Learning Advantage Keeping the Family Business Healthy Ward

49 53 65 66 25 51 56 86 25 81 9 69

Kenyon-Rouvinez Adler Corbetta Cuneo Sharing Wisdom, Building Values 69 Kets de Vries Guillén Korotov Florent-Treacy The Coaching Kaleidoscope 15 Kets de Vries Sex, Money, Happiness, and Death 15 Key Concepts in Business and Management Research Methods Stokes 85 Key Concepts in Innovation Thota Munir 74 Keys to Governance Argüden 78 Khalili Practical Sustainability 20 Klonowski Private Equity in Poland 50 Knowledge Management and Information Systems Mellor 64 Knowledge Transfer in Higher Education Mooney Smith 34 Kochan Goodyear Corruption 78 Koedijk Slager Investment Beliefs 86 Korean Entrepreneurship Shim 71 Korotov Kets de Vries Bernhardt Florent-Treacy Tricky Coaching 14 Koskinen Autopoietic Knowledge Systems in Project-Based Companies 63 KPMG IFRSs - A Visual Approach 88 Kramar Syed Human Resource Management in a Global Context 24 Kumar Worm International Negotiation in China and India 57

L Laljani Making Strategic Leaders Lambin Schuiling Market-Driven Management The Language of Female Leadership Baxter Lasserre Global Strategic Management Lasserre Schutte Strategies for Asia Pacific Latin American Business Cultures Crane Rizowy Leach Managing in a Political World Leadership Grint Leadership: All You Need To Know Pendleton Furnham Leading Smart Transformation Kakabadse Omar Abdulla Abouchakra Jawad

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12 41 12 19 55 54 11 33 4 53

index Leading the Charge Zinni Koltz 10 The Learning Advantage Kayes 9 The Learning Curve Iñiguez de Onzoño 85 Learning Regional Innovation Ekman Gustavsen Asheim Pålshaugen 74 Lee Cullinane World Shipping and Port Development 89 Lee McCann Regulating for Decent Work 82 Lessons on Profiting from Diversity Moss 24 Letiche Lissack Schultz Coherence in the Midst of Complexity 5 Letting Go Aronoff 69 Levy Industrial Organizational Psychology 39 Lewis Dart The New Rules of Retail 48 Lientz Information Technology Project Management 64 Lindgren Bandhold Scenario Planning 22 Linstead Fulop Lilley Management & Organization 40 Lockton Employment Law 82 The Long Conversation Lorenzo Kawalek González Ramdani 74 López-Claros The Innovation for Development Report 2010-2011 76 Lorenzo Kawalek González Ramdani The Long Conversation 74 Luxury Fashion Branding Okonkwo 48 Luxury Online Okonkwo 47 Luxury Strategy in Action Hoffmann Coste-Manière 16

M Mainwaring We First 18 Maitland Thomson Future Work 6 Make Change Your Family Business Tradition Aronoff Ward 69 Making Sibling Teams Work Aronoff Astrachan Mendoza Ward 69 Making Strategic Leaders Laljani 12 Making the Invisible Visible Thatchenkery Sugiyama 7 Management & Organization Linstead Fulop Lilley 40 Management Ethics Melé 14

New

The Management of Opera Agid Tarondeau 38 Management Pettinger 3 Managing an Age Diverse Workforce Parry Tyson 29 Managing Challenging Clients Oade 34 Managing Complexity in Organizations Nedopil Steger Amann 21 Managing Cross-Cultural Communication Maude 52 Managing Flow Nonaka Toyama Hirata 76 Managing in a Political World Leach 11 Managing in the Twenty-first Century Marques Dhiman Biberman 9 Managing Innovation Driven Companies Tschirky Herstatt Probert Gemünden Colombo Durand Weerd-Nederhof Schweisfurth 75 Managing Knowledge Work and Innovation Newell Robertson Scarbrough Swan 40 Managing Organizational Change Jabri 40 Managing People in a Downturn Furnham 28 Managing Social Businesses Jäger 38 Manufacturing Operations Strategy Hill 62 Marinov Marinova Internationalization of Emerging Economies and Firms 49 Marinov Marinova The Changing Nature of Doing Business in Transition Economies 50 Market-Driven Management Lambin Schuiling 41 Marketing Financial Services Farquhar Meidan 86 Marketing Management Dubois Jolibert Mühlbacher 45 Marketing Management Jolibert Mühlbacher Flores Dubois 41 Marketing to the New Majority Burgos Mobolade 43 Marques Dhiman Biberman Managing in the Twenty-first Century 9 Marques Dhiman Biberman Stories to Tell Your Students 35 Marr Creelman More with Less 21 Martín de Castro Delgado Verde López Sáez Navas López Technological Innovation 76 Martin Thompson Social Enterprise 73

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Marutschke Continuous Improvement Strategies 55 Mastering Fashion Buying & Merchandising Management Jackson Shaw 48 Mastering Fashion Marketing Jackson Shaw 44 Maude Managing Cross-Cultural Communication 52 Maylor Blackmon Researching Business and Management 85 The MBA Companion Dainty Anderson 84 Melé Management Ethics 14 Melewar Gupta Strategic International Marketing 41 Mellor Knowledge Management and Information Systems 64 Merchants of Virtue Birchard 17 Mergers, Acquisitions & Strategic Alliances Gomes Weber Brown Tarba 18 Middleton Beyond Authority 12 Millar Poole Ethical Leadership 80 Milliot Tournois The Paradoxes of Globalisation 54 Mitchell 13 Steps to Manufacturing in China 55 Miyoshi Kii Technological Innovation and Public Policy 60 Miyoshi Nakata Have Japanese Firms Changed? 60 The Modernisation of the Public Services and Employee Relations Bach Kessler 33 Mole Ram Perspectives in Entrepreneurship 70 Montemerlo Ward The Family Constitution 69 Mooney Smith Knowledge Transfer in Higher Education 34 Moore McCabe Craig Alwan Duckworth The Practice of Statistics for Business and Economics 23 Moore New Trade Union Activism 29 More than Family Aronoff Ward 69 More with Less Marr Creelman 21 Morris Goldsworthy PR Today 42 Morrison International Business 52 Morrison The Global Business Environment 52 Moss Lessons on Profiting from Diversity 24 Motoring the Future Blum Schneider Wimmer 49 Web resource available

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index Mulhearn Vane Economics for Business Multinational Retailers and Consumers in China Gamble Muna Zennie Developing Multicultural Leaders Munoz-Seca Riverola When Business Meets Culture Myers Reflexive Practice

88 47 7 81 11

N Nakata Beyond Hofstede 44 Naudé Entrepreneurship and Economic Development 71 Nayak Indian Multinationals 50 Nedopil Steger Amann Managing Complexity in Organizations 21 Negotiating Strategically Nikolopoulos 8 Network Models for Organizations Ramos 17 Network Strategies for Regional Growth Johanson Lundberg 21 The New Palgrave Dictionary of Economics Durlauf Blume 89 The New Public Leadership Challenge Brookes Grint 11 The New Rules of Retail Lewis Dart 48 The New Silk Road Simpfendorfer 58 New Trade Union Activism Moore 29 Newell Robertson Scarbrough Swan Managing Knowledge Work and Innovation 40 Next Generation Talent Management Hatum 30 Nikolopoulos Negotiating Strategically 8 Nonaka Toyama Hirata Managing Flow 76 The Nonprofit Challenge White 37 Noon Blyton The Realities of Work 40 Not Just China Bapuji 54 Nurturing the Talent to Nurture the Legacy Schuman 69

O Oade Managing Challenging Clients 34 Oade Working in Adversarial Relationships 30 Oakshott Essential Quantitative Methods 23 Okonkwo Luxury Fashion Branding 48

Okonkwo Luxury Online 47 Operations Management Hill 61 Organizational Misbehaviour in the Workplace Karlsson 25 Organizational Stress Management Weinberg Sutherland Cooper 31 Oshri Kotlarsky Willcocks The Handbook of Global Outsourcing and Offshoring 62 The Outsourcing Enterprise Willcocks Cullen Craig 67

P Padgett Corporate Governance 79 The Palgrave Handbook of Olympic Studies Wagg Lenskyj 70 The Palgrave Handbook of Spirituality and Business Bouckaert Zsolnai 79 Palgrave Macmillan The Grants Register 2012 84 The Paradoxes of Globalisation Milliot Tournois 54 Parry Tyson Managing an Age Diverse Workforce 29 Patterson An Introduction to Applied Econometrics 89 Pendergast Healthy Growth for the Family Business 69 Pendergast Ward Brun de Pontet Building a Successful Family Business Board 68 Pendleton Furnham Leadership: All You Need To Know 4 People Skills Thompson 31 People-Centred Businesses Birchall 38 Personal Brands Álvarez del Blanco 46 Perspectives in Entrepreneurship Mole Ram 70 Pettinger Introduction to Management 12 Pettinger Management 3 Pilbeam Finance & Financial Markets 87 Places Anholt 46 Plötner Counter Strategies in Global Markets 49 Poole The Church on Capitalism 80 Porter Competitive Advantage of Nations 22 Porter Takeuchi Sakakibara Can Japan Compete? 58

Power and Influence de Lange 20 The Power of Two Cordón Vollmann 63 PR Today Morris Goldsworthy 42 Practical Sustainability Khalili 20 The Practice of Statistics for Business and Economics Moore McCabe Craig Alwan Duckworth 23 Preparing Successors for Leadership Aronoff Ward 69 Preparing Your Family Business for Strategic Change Aronoff Ward 69 Private Equity in Poland Klonowski 50 Proactive Companies Araújo Gava 17 The Production of Seriousness Gustafsson 35 Project Management Gardiner 12 Prouska Kapsali Business and Management Practices in Greece 61 Public Sector Management Chaston 8

Q Qixun Siebers Retail Internationalization in China 58 Quantitative Methods Swift Piff 23

R Race, Gender, and Leadership in Nonprofit Organizations Gasman Drezner Epstein Freeman Avery Ramos Network Models for Organizations Read BP and the Macondo Spill The Realities of Work Noon Blyton Reassessing the Employment Relationship Blyton Heery Turnbull Reflexive Practice Myers The Reform of Health Care Dickinson Mannion Regulating for Decent Work Lee McCann Researching Business and Management Maylor Blackmon Responsible Management in Asia Williams Retail Internationalization in China Qixun Siebers Retail Work Grugulis Bozkurt

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6 17 80 40 33 11 36 82 85 58 58 32

index Rethinking Coaching Du Toit Sim Revenue Management Yeoman McMahonBeattie Richardson Nicholls A Business and Labour History of Britain The Rise of Indian Multinationals Sauvant Pradhan Chatterjee Harley Robertson Cooper Well-being Roche-Tarry Roche-Lebrec What’s Next? Rogers The Internet and the Law Roland Berger Strategy Consultants GmbH Green Growth, Green Profit Rutherford Women’s Work, Men’s Cultures

30 21 83 54 37 26 48 20 36

S Sales Management Guenzi Geiger 47 Sauvant Pradhan Chatterjee Harley The Rise of Indian Multinationals 54 Scaling Social Impact Bloom Skloot 72 Scenario Planning Lindgren Bandhold 22 Scenario Thinking Wright Cairns 16 Schank Lyras Soloway The Future of Decision Making 22 Schlie Rheinboldt Waesche Simply Seven 64 Schmidt Wright Financial Aspects of Marketing 44 Schuman Nurturing the Talent to Nurture the Legacy 69 Schuman Stutz Ward Family Business as Paradox 67 Schuman Ward Family Education For Business-Owning Families 68 Schwarz Family Business by the Numbers 68 Schwass Hillerström Kück Lief Wise Wealth 72 Servant Leadership van Dierendonck Patterson 11 Service is Front Stage Teboul 16 Sethi Globalization and Self-Regulation 79 Sex, Money, Happiness, and Death Kets de Vries 15 Sharing Wisdom, Building Values KenyonRouvinez Adler Corbetta Cuneo 69 Shaw Defining Moments 10 Shaw Dibeehi Walden Customer Experience 22

New

Shim Korean Entrepreneurship 71 Shut Up and Listen Theobald Cooper 34 Sieben Wettergren Emotionalizing Organizations and Organizing Emotions 31 Significance Beynon-Davies 65 Simpfendorfer The New Silk Road 58 Simply Seven Schlie Rheinboldt Waesche 64 Sinclair Lipkin St. James’s Place Tax Guide 2011-2012 88 Smart Management Butcher Clarke 12 Social Enterprise Martin Thompson 73 Social Entrepreneurship Business Models Sommerrock 73 Social Responsibility, Entrepreneurship and the Common Good Bonanni Lépineux Roloff 77 Social versus Corporate Welfare Farnsworth 77 Sommerrock Social Entrepreneurship Business Models 73 Sørensen Enterprise Mobility 66 Soriano Goal 5 Spicer Thurman Walters Ward Intervention in the Modern UK Brewing Industry 83 Spitzeck Pirson Dierksmeier Banking with Integrity 82 Sport as a Business Dolles Söderman 50 St. James’s Place Tax Guide 2011-2012 Sinclair Lipkin 88 The Startup Game Draper 71 Sternad Döring Handbook of Doing Business in South East Europe 61 Stokes Critical Concepts in Management and Organization Studies 37 Stokes Key Concepts in Business and Management Research Methods 85 Stoner Wankel Global Sustainability as a Business Imperative 20 Stories to Tell Your Students Marques Dhiman Biberman 35 Storrie Fernandez-Macias Hurley Transformation of the Employment Structures in the EU and USA 83 Strategic International Marketing Melewar Gupta 41 Strategic Management and Public Service Performance Andrews Boyne Law Walker 17

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Strategies for Asia Pacific Lasserre Schutte 55 Strategy and Human Resource Management Boxall Purcell 33 Stress in Turbulent Times Weinberg Cooper 25 Stringer The Green Workplace 22 Stroud Booth Foundation Mathematics 84 Styhre Sundgren Venturing into the Bioeconomy 75 Success in Six Cups of Coffee Bethencourt 3 Sunset in the Land of the Rising Sun Black Morrison 15 The Superpromoter Vogelaar 44 Supply Chain Management Waters 63 Swift Piff Quantitative Methods 23 Systems Thinking: From Heresy to Practice Zokaei Seddon O’Donovan 63

T Tait Global Roads to the Top 3 Tamminen Cracking the Carbon Code 20 Teboul Service is Front Stage 16 Technological Innovation and Public Policy Miyoshi Kii 60 Technological Innovation Martín de Castro Delgado Verde López Sáez Navas López 76 Technology Management Cetindamar Phaal Probert 76 Thatchenkery Sugiyama Making the Invisible Visible 7 The Transformation of Japanese Employment Relations Imai 58 The Vested Outsourcing Manual Vitasek 65 Theobald Cooper Doing the Right Thing 35 Theobald Cooper Shut Up and Listen 34 The Theory and Practice of Change Management Hayes 39 Think Strategically Gimbert 18 13 Steps to Manufacturing in China Mitchell 55 Thompson McHugh Work Organisations 39 Thompson People Skills 31 Thomson Graham A Woman’s Place is in the Boardroom 7 Thomson Lloyd Women & the New Business Leadership 8 Web resource available

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index Thota Munir Key Concepts in Innovation 74 Thyssen Aesthetic Communication 38 Trans-Cultural Leadership for Transformation Derungs 10 Transformation of the Employment Structures in the EU and USA Storrie Fernandez-Macias Hurley 83 Trevor Can Pay Be Strategic? 29 Trías de Bes Kotler Winning At Innovation 74 Tricky Coaching Korotov Kets de Vries Bernhardt Florent-Treacy 14 Tschirky Herstatt Probert Gemünden Colombo Durand Weerd-Nederhof Schweisfurth Managing Innovation Driven Companies 75 Turnbull Case Edwards Schedlitzki Simpson Worldly Leadership 4

U Understanding Enterprise Bridge O’Neill Martin 71 Usui Comparative Entrepreneurship Initiatives 60

V Valdani Arbore Competitive Strategies 13 Valdez Molyneux An Introduction to Global Financial Markets 87 Values and Opportunities in Social Entrepreneurship Hockerts Mair Robinson 73 Values and Stakeholders in an Era of Social Responsibility D’Anselmi 79 van Dierendonck Patterson Servant Leadership 11 Venturing into the Bioeconomy Styhre Sundgren 75 Visser The Female Leadership Paradox 9 Vitasek The Vested Outsourcing Manual 65 Vogelaar The Superpromoter 44 Voller Blass Culpin The Future of Learning 10 Von Kimakowitz Pirson Spitzeck Dierksmeier Amann Humanistic Management in Practice 81

W Waddell Global Action Networks

Wagg Lenskyj The Palgrave Handbook of Olympic Studies 70 Wang Chee Chinese Leadership 57 Wankel Stoner Innovative Approaches to Global Sustainability 78 Ward Keeping the Family Business Healthy 69 Warhurst Findlay Tilly Carre Are Bad Jobs Inevitable? 32 Waters Supply Chain Management 63 We First Mainwaring 18 Weinberg Cooper Stress in Turbulent Times 25 Weinberg Sutherland Cooper Organizational Stress Management 31 Well-being Robertson Cooper 37 Wellman Improving Project Performance 5 What’s Next? Roche-Tarry Roche-Lebrec 26 When Business Meets Culture Munoz-Seca Riverola 81 When Family Businesses are Best Carlock Ward 67 When Managers Rebel Courpasson Thoenig 10 When Money Was In Fashion Fisher 83 Where Have All the Senior Women Gone? Wichert 36 White The Nonprofit Challenge 37 White-Collar Crime Goldstraw-White 90 Whiteside Aronoff Ward How Families Work Together 69 Wichert Where Have All the Senior Women Gone? 36 Wilkinson Townsend The Future of Employment Relations 26 Willcocks Cullen Craig The Outsourcing Enterprise 67 Williams Elliott Crisis and Recovery 77 Williams Responsible Management in Asia 58 Winning At Innovation Trías de Bes Kotler 74 Wise Wealth Schwass Hillerström Kück Lief 72 A Woman’s Place Dugan Krone LeCouvie Pendergast Kenyon-Rouvinez Schuman 68 A Woman’s Place is in the Boardroom Thomson Graham 7 Women & the New Business Leadership Thomson Lloyd 8 Women at the Top Coleman 9

Women in Management Fagan Gonzalez Menendez Gomez Anson Women’s Work, Men’s Cultures Rutherford Work & Organizational Behaviour Bratton Sawchuk Forshaw Callinan Corbett Work Organisations Thompson McHugh Working for a Family Business Eckrich McClure Working for the State Corby Symon Working in Adversarial Relationships Oade World Shipping and Port Development Lee Cullinane Worldly Leadership Turnbull Case Edwards Schedlitzki Simpson Wright Cairns Scenario Thinking

77 36 39 39 69 26 30 89 4 16

Y Yeoman McMahon-Beattie Revenue Management Yesudian-Storfjell India: Acquiring its Way to a Global Footprint Young Brand Media Strategy Yücesan Competitive Supply Chains

21 56 43 63

Z Zinni Koltz Leading the Charge 10 Zokaei Seddon O’Donovan Systems Thinking: From Heresy to Practice 63

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