Business & Management 2010

Business & Management 2010

NEW edition of our tbook! x te ts n a u Q G IN LL E S T BES Introducing the 3rd edition of our popular and successful Quantitative Methods textbook. Swift & Piff lead students through what can be a difficult and challenging subject, with activities, assessments and exercises to test their knowledge as they progress. Their unique learning by doing approach really cements the concepts in the students’ minds and is perfect for undergraduates new to research. Part one covers essential maths, providing a good refresher and enabling students to progress on to the more complex statistics dealt with later in the book.

January 2010

NEW FOR THE 3RD EDITION:

Ǧ companion

website with PowerPoint Slides, Tes tbank Questions, MCQs, Sample Datasets, Sample Exam Questions, Sea rchable Glossary, Figures & Tables, Exc el Primer, SPSS Primer Ǧ 4 colour text design with gre ater pedagogical features to enable learning Ǧ on data mining, OLA P, text mining, non-parametric metho ds, index numbers, productivity software tools Ǧ

ǩ Ǫ Ǧ empirical examples from acr oss the business, management and fina nce spectrum

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Business & Management 2010

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KEY TO SYMBOLS New

Title available as an ebook

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CONTENTS 3

Management and Leadership

Web resource available

Title is, or comes with, a CD-ROM/DVD

Welcome to the Palgrave Macmillan Business & Management Catalogue

54 IT for Business

11 Strategy

56 Technology, Work and Globalization Series

15 Quantitative Methods & Operational Research

57 Security and Risk Management

17 Research Methods

60 Sustainability

18 Human Resource Management

62 Innovation

24 Management, Work & Organisations Series

63 Business Ethics and Corporate Social Responsibility

26 Employee Relations

67 Business Law

27 Critical Perspectives on Work and Employment Series

67 Palgrave Macmillan Law Masters Series

28 Organization Studies

68 Teaching and Learning in Higher Education

33 Marketing and Sales

69 Index

37 Branding 39 Retailing 40 International Business 45 Asian Business

Among the leading titles for 2009, we are delighted to be publishing The Future of Work by one of the UK’s leading thinkers on employment, Richard Donkin. Other highlights include Business at a Crossroads an argument about how to avoid future financial meltdown, Luxury Online the first book to provide online business analysis of the luxury industry and Marketing Through Turbulent Times for decision makers who want to lead their organization towards a robust future.

We have an exciting programme of textbooks publishing in 2010, as well as big blockbuster texts, including new editions of our bestselling texts; Quantitative Methods text by Swift and Piff and Work and Organizational Behaviour by John Bratton, we also publish a wide range of texts for students which really help them to understand their chosen subjects and define or push forward an area, titles include Hayes, The Theory & Practice of Change Management 3e and Goffin and Mitchells’ Innovation Management.

If you would like to find out more about our 2010 publishing program or submit a proposal please visit www.palgrave.com/business or contact us directly.

49 The Palgrave Macmillan Asian Business Series

Best wishes,

50 European Business

Stephen Rutt, Global Publishing Director | s.rutt@palgrave.com

51 Business Economics 53 Operations Management

Virginia Thorp, Senior Commissioning Editor | v.thorp@palgrave.com Martin Drewe, Publisher | m.drewe@palgrave.com Ursula Gavin, Publisher | u.gavin@palgrave.com

For a complete list of titles, please visit www.palgrave.com.

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Management and leadership Management and Leadership

The Elephant In the Boardroom The Causes of Leadership Derailment Adrian Furnham, Professor of Psychology, University College London, UK

’Although leadership is the most important topic in the organizational sciences, there is no consensus in the professional literature regarding the characteristics of effective leaders. There is, however, surprising consensus regarding the characteristics of incompetent leaders, whose actions ruin companies and even countries. In this useful and engaging book, Professor Adrian Furnham summarizes what we know about this vitally important problem.’ - Robert Hogan, Ph. D. President, Hogan Assessment Systems This book from the acclaimed management writer Adrian Furnham, explores the dark side of leadership and how and why leaders can have a negative impact upon their companies and organizations. It asks why too often people do not speak out but instead ignore the problems they are causing.

Contents: Introduction / The Elephant in the Boardroom / Conclusion January 2010 256pp 9 b/w tables and 5 figures Hardback £25.00

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234x156mm 978-0-230-22953-2

The Leadership Illusion

Leadership Teams

The Importance of Context and Connections

Developing and Sustaining High Performance

Tony Hall, Director of Cranfield’s Centre for Customised Executive Development (CCED), Cranfield School of Management, UK and Karen Janman, Director Janman Consulting

This book is about the “leadership illusion”; the habit of writers, researchers and leaders, when considering causes of success or failure, to focus mainly on the individual and often the context but rarely both.

This book argues that context and individual are inextricably linked and we first must make sense of the context in which leaders operate.

Contents: Introduction - Making Connections and Shifting Perspectives / The Leadership Illusion - The Importance of Context and Connections / A Universe of Networks / Do Leaders Bowl Alone? / Making the Invisible Visible / Leadership: Inside - Out / Network Leaders in the Real World / Implications and Applications for Organisations November 2009 256pp 234x156mm 1 b/w illustration and 11 figures Hardback £25.00 978-0-230-51656-4

Geoff Sheard, Vice President - Fan Technology, Flakt Woods Limited, Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK and Nada Kakabadse, Professor of Management and Business Research, Northampton Business School, UK

’This book could not have come at a more appropriate time – the global financial crisis will be solved by the coming together of teams and leadership. The added assertion that leadership can be achieved through the Socratic philosophy of self-development, gives us all hope that new leaders will come forward to create the teamwork that will build a better world.’ - David Pumphrey, Partner, Heidrick & Struggles, Sydney, Australia The scale and complexity of today’s corporations dictates that teamwork is essential to realizing high performance. This book clearly identifies six critical stages to becoming a world class team, making this a must read text for ambitious and aspiring managers.

Contents: List of Figures / Acknowledgments / About the Authors / Foreword / Preface / Conceptual Framework / Mobilizing / Confrontation / Coming Together / One Step Forward, Two Steps Back / Behaving as One / Facing the Future / Grave under Pressure / Index August 2009 272pp 234x156mm 9 figures and 1 b/w line drawings Hardback £25.00 978-0-230-20190-3

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management and leadership

The New Public Leadership Challenge

Performing Leadership

Stephen Brookes, Senior Fellow, Manchester Business School, University of Manchester, UK and Keith Grint, Professor of Public Leadership and Management, Warwick Business School, UK

Drawn from the results of five seminars this unique book draws on the four areas of public sector reform, essential features for public leaders, public leadership in action and the outline of a public leadership approach for the future. It seeks to give public leadership a firm foothold within the study of leadership in general.

February 2010 350pp 19 tables and 21 figures Hardback £60.00

216x138mm 978-0-230-22417-9

Making Strategic Leaders Narendra Laljani, Director, Ashridge Business School, UK

Motivated by a desire to improve the effectiveness of the development of strategic leaders, this book focuses on the individual charged with shaping strategy and leading change in organizations. It offers a new and insightful model of strategic leader capability, and challenges much of the received wisdom of the leader development industry.

Lincoln’s Legacy of Leadership

Edward Peck and Helen Dickinson, Lecturer, both at University of Birmingham, UK

A rigorous analysis of the implications of leadership being seen literally or metaphorically as a performance. The book introduces a framework which examines the performance of leadership through the dimensions of enactment, narrative and audience, focusing throughout on the ways in which managers can apply these ideas in their own leadership.

Contents: Acknowledgements / Overall Introduction / PART I: PUTTING PERFORMANCE IN THE PICTURE / Introduction / In Search of the Leaderful Self: The Rise and Rise of the Psychological Paradigm of Leadership / The Dogs that Rarely Barked: Alternative Conceptions of Leadership / Performing Leadership: Leadership ‘is’ and Leadership ‘as’ Performance / PART II: ENACTMENT, NARRATIVE AND AUDIENCE / Introduction / Rowan Williams not Rowan Atkinson: Rituals and Performative Leadership / The Warp and Weft of Organizational Life: Relationships and Performative Leadership / A Beginning, a Middle and an End: Narratives in Organizations / Is There Anybody There: The Nature of Audiences / PART III: IMPLICATIONS OF PERFORMING LEADERSHIP / Introduction / Leadership Performance and Leadership Development / Leadership Performance and the Attribution of Authenticity / Epilogue October 2009 232pp 216x138mm 7 b/w tables, 3 figures and 3 illustrations Hardback £60.00 978-0-230-21811-6

Edited by George R. Goethals, Professor of Leadership Studies and holder of the E. Claiborne Robins Distinguished Professorship in Leadership Studies and Gary L. McDowell, Professor of Leadership Studies and holders of the Tyler Haynes Interdisciplinary Chair in Leadership Studies, Political Science and Law

An in-depth look at Abraham Lincoln’s leadership, both before and during his presidency.

Lincoln led through times of confusion, war, and dissent. The set of chapters included in this volume are based on papers that constituted part of the 2008-2009 Jepson Leadership Forum at the Jepson School of Leadership Studies at the University of Richmond.

Contents: Contributors / Acknowledgments / G.R.Goethals & G.L.McDowell: Introduction / E.L.Ayers: What Lincoln Was Up Against: The Context of Leadership / H.J.Belz: Lincoln’s Construction of the Consent Principle and the Right of Revolution in the Secession Crisis / J.L.Sedgwick: Abraham Lincoln and the Search for American Identity / W.L.Miller: The Magnanimity of Abraham Lincoln: ‘What I Deal With Is Too Vast For Malicious Dealing’ / D.Walker Howe: Abraham Lincoln’s Opposition to the Mexican War / R.Carwardine: Wonderful Self-Reliance: Abraham Lincoln’s Leadership / J.L.Weber: Lincoln and the Copperheads / D.L.Wilson: Abraham Lincoln and the Shaping of Public Opinion / J.Glatthaar: Genius or Talented Amateur: Lincoln as Military Strategist / B.Holden Reid: Abraham Lincoln as War Leader, 1861-1865 / G.R.Goethals: Epilogue February 2010 Hardback

256pp £62.50

234x156mm 978-0-230-62283-8

Jepson Studies in Leadership

Contents: Abstract / Acknowledgements / Research Agenda / The Strategic Leader / A Conceptual Framework of Strategic Leader Capability / Patterns in the Dimensions and Employment of Strategic Leader Capability / Developing Strategic Leaders: A New Synthesis / Conclusions and Recommendations / References / Appendices September 2009 248pp 24 figures and 11 tables Hardback £60.00

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216x138mm 978-0-230-57749-7

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management and leadership

Leadership and Discovery Edited by George R. Goethals, E. Claiborne Robins Distinguished Chair and Professor of Leadership Studies and J. Thomas Wren, Professor of Leadership Studies, both at Jepson School of Leadership Studies, University of Richmond, USA

This book, a collection of essays from scholars across disciplines, explores leadership of discovery, probing the guided and collaborative exploration and interpretation of the experience of our inner thoughts and feelings, and of our external worlds.

Contents: G.R.Goethals & J.T.Wren: Introduction / PART I: DEFINING THE LEADERSHIP OF DISCOVERY / K.Kwitter: Discovery in Astronomy / P.Griffin: The Perils of Searching for Leadership and Discovery / PART II: LEADING DISCOVERY / F.Fernández-Armesto: Leadership in the History of Exploration / D.B.Thorp: Leadership and Discovery / W.H.Lambright: Leading NASA in Space Exploration / PART III: EXPERIENCING LEADERSHIP AND DISCOVERY / D.A.Dunning: SelfDiscovery / J.A.Hoffman: Exploration and Discovery in Space / G.L.Verschuur: Leadership and Discovery / PART IV: ETHICAL CHALLENGES IN THE LEADERSHIP OF DISCOVERY / M.A.Gernsbacher: A Conspicuous Absence of Scientific Leadership / R.F.Thiemann: On Giraffes and Bank Accounts / G.R.Goethals: Conclusion

The Language of Female Leadership

Women’s Leadership Valerie Stead, Lecturer and Carole Elliott, Lecturer in Management Learning and Leadership, both at Department of Management Learning, The Management School, Lancaster University, UK

Judith Baxter, Senior Lecturer, Aston University, UK

Could language be a reason why women are under-represented at senior level in the business world? Using data from senior management meetings, this book explores how female leaders use language to achieve their business and relational goals by arguing that senior women have to develop linguistic expertise in order to be effective leaders.

Contents: Leading Talk / Is the Language of Leadership Male? / Forget Mars and Venus! / Speaking in the Genderdivided Corporation / Speaking in the Gender-multiple Corporation / A Leadership Voice for Women? / Talking Your Way to the Top December 2009 11 figures Hardback

208pp

216x138mm

£55.00

978-1-4039-9788-3

Women’s Leadership challenges traditional concepts of leadership that draw on the male experience and offers an alternative construction that emerges from the female experience. Highlighting leadership’s social, cultural and political roots, the authors argue that leadership is neither a free floating nor a gender neutral concept.

Contents: Introduction / PART I: UNDERSTANDINGS OF WOMEN’S LEADERSHIP / Leadership and Leadership Development: common understandings / Visualising Women’s Leadership: stereotypes and metaphors / PART II: GENDER, WOMEN AND LEADERSHIP / Women’s Experiences of Becoming Leaders / Gender Matters / PART III: PROGRESSING WOMEN’S LEADERSHIP / Women’s Leadership Identity / Women Learning Leadership / Looking to the future: Reflections and conclusions December 2009 1 figure Hardback

160pp

216x138mm

£55.00

978-1-4039-9875-0

December 2009 224pp 216x138mm Hardback £55.00 978-0-230-62070-4

Jepson Studies in Leadership

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management and leadership

Leading the Charge Leadership Lessons from the Battlefield to the Boardroom Tony Zinni, formerly Commander in Chief of CENTCOM and special envoy to the Middle East. He has appeared on The Daily Show and Meet the Press among others and Tony Koltz, Co-authored Tom Clancy’s Into the Storm and Battle Ready as well as The Battle for Peace, a New York Times bestseller

Leading the Charge is a visionary leadership book that examines the trends that have reshaped our world and the ways in which visionary leaders and organizations can effectively respond. Tomorrows successful leaders will have to manage rapidly changing technology and flows of information and create faster and more far-reaching spans of control Contents: The Times are Changing at an ever Increasing Velocity / Old Systems, Organizations, and Ways of Operating no Longer Work in our Dynamic, Complex, and Increasingly Unstable New Environment / The New Conditions and the New Environment can’t be Managed or Mastered by Old Systems and Methods / Leadership in this New Environment will Demand a New and Different Kind of Leader, a Changed Leader who will have to Lead Differently / Leaders Must Change with the Times to be Relevant / Leaders Must Be Ready for Crisis Mode at any Given Time / Leaders Must Have a Moral Compass and the Ability to Steer the Company in the Right Direction / Leaders Must be Forward Thinking, Not Reactive, to Provide Innovation and Creativity / Great Leaders Must Develop Great Leaders September 2009 Hardback

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256pp £17.99

The Future International Manager

Executive’s Guide to Understanding People

A Vision of the Roles and Duties of Management

How Freudian Theory Can Turn Good Executives into Better Leaders

Edited by Laszlo Zsolnai, Professor and Director, Business Ethics Center, Corvinus University of Budapest and Antonio Tencati, Assistant Professor, Department of Management - Institute of Technology and Innovation Management

An in-depth look at the desired professional profile of new international managers in different aspects of business. It examines the qualities an international manager needs to possess, including commitment to environmental sustainability, sensitivity toward gender and diversity issues and an engagement in progressive entrepreneurship.

Contents: S.Junghagen: The International Manager as a Reflexive Practitioner / A.Tencati & S.Pogutz: Achieving Environmental Sustainability / S.Vallentin & M.Morsing: Developing Social Responsibility / M.A.Danowitz, E.Hanappi-Egger & R.Hofmann: Managing Gender and Diversity in Organizations / P.Bielli: Reinventing Organizations with Information Communication Technologies / K.Ims & L.Zsolnai: Holistic Problem Solving / E.O’Higgins, K.Schedler & Z.Boda: Cooperating with Social and Political Actors / A.Tencati, F.Perrini, N.Hofstra & L.Zsolnai: Engaging in Progressive Entrepreneurship

Abraham Zaleznik and Konosuke Matsushita Professor of Leadership, Emeritus, Harvard Business School, USA

Zaleznik takes managers into Freud’s world of psychoanalysis and shows managers what they need to know about themselves and their employees to better motivate and lead.

He discusses a variety of things relevant to today’s top leaders including Freud’s origin of psychoanalysis, the unconscious, neuroses, organizations and change.

Contents: Where Freud Fits / Sigmund Freud and the Origins of Psychoanalysis / The Unconscious / Theory of Neuroses: Symptoms / Theory of Neuroses / Psychosexual Development / Mechanisms of Defense / Group Psychology / Organizations / Leadership and Corporate Mythology / Psychoanalysis in Changing Organizations / The Last Word November 2009 Hardback

208pp £45.00

216x138mm 978-0-230-61569-4

November 2009 200pp 216x138mm 16 tables, 7 figures and 6 b/w tables Hardback £60.00 978-0-230-21987-8

234x156mm 978-0-230-61265-5

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management and leadership

No Fear

Open Source Leadership

In Business and In Life Pilar Jericó, Managing Partner, Walker and Newman Human Resources

Review of the Spanish edition: ‘Pilar Jericó’s book is an excellent guide to understanding how fear impacts on productivity in organizations and inhibits our performance as professionals. An original, entertaining and provocative book that is above all a sincere invitation to free ourselves from our fears and create No Fear organizations based on trust, talent and innovation.’ - José Cabrera, Honorary President of Sun Microsystems Ibérica No Fear highlights two challenges we face in the workplace, and in our daily lives. Firstly, how to free ourselves from fear and secondly, how to avoid managing through fear. This extraordinary book is a journey through fear, and how to dispel it, that will help the reader recognize the emotion in the workplace as well as in their own lives.

Contents: Fear Under the Microscope / Fears A La Carte / The Price of Fear / Challenge for No Fear Organizations / The Challenge for No Fear Employees May 2009 160pp 12 figures and 11 b/w tables Hardback £25.00

234x156mm 978-0-230-58038-1

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Leslie Gadman, Senior Professor of Strategic Management and Organizational Behaviour, London South Bank University, UK and Cary Cooper, Pro Vice Chancellor (External Relations) and Professor of Organizational Psychology and Health, Lancaster University, UK

‘Gadman and Cooper have done an excellent job in empowering the reader to reflectively challenge their own perceptions and understandings of what it takes to be a successful contemporary leader. They provide easily readable chapters that spell out the skills required to take advantage of the open source revolution. Open Source Leadership explains how individuals can seize the advantage by better understanding how the power and collective energy and focus of people can overcome intractable problems. Finally, Open Source Leadership provides a guide for leaders on how inspiration and creativity can have a positive impact on their people and organizations.’

- Professor Iain Densten, Professor of Leadership and Director of the Lancaster Leadership Centre, Lancaster University, UK The authors offer an approach to leadership practice which is more appropriate for the challenges of today’s digitally networked economy.

They conclude that, contrary to popular opinion, the practices proposed are not provoked by leadership education as they are evoked from a deep emotional feel for leading and leadership.

Contents: Dedication / Acknowledgements / Introduction / New Game, New Rules / Open Source Leadership / The Universe’s Rules / The Rule of Attention / The Rule of Awareness / The Rule of Intention / The Rule of Architecture / Conclusions / References / Index May 2009 192pp 234x156mm 3 b/w photographs, 3 b/w tables and 4 figures Hardback £25.00 978-0-230-20191-0

Sex, Money, Happiness, and Death The Quest for Authenticity Manfred Kets de Vries, Professor of Leadership Development and Clinical Professor of Leadership Development, INSEAD Global Leadership Centre, France

‘This book is the distillation of the life experiences of an internationally renowned guru of management and leadership studies.

Combining insight with his signature wit, Kets de Vries cuts to the bone as he reflects on and gently guides executives, and others, through some of the core issues that bedevil our lives. A book that will linger in memory, creating ever-widening ripples, long after the ephemeral offerings of the usual management literature have disappeared.’ - Dr. Sudhir Kakar, Psychoanalyst, Anthropologist, Novelist and one of the major thinkers of the world The four main tenets of life are explored in this unique book that examines the issues that touch each executive, or for that matter, people in general. Based on his experiences as a psychoanalyst, professor and leadership coach, the author explores how ‘Sex, Money, Happiness and Death’ affect our work and our lives in general.

Contents: Preface / Meditations on Sexual Desire / Meditations on Money / Meditations on Happiness / Meditations on Death / Afterword: The Quest for Authenticity / About the Author / Selected Bibliography April 2009 Hardback

264pp £27.00

234x156mm 978-0-230-57792-3

INSEAD Business Press ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

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management and leadership

Coach and Couch The Psychology of Making Better Leaders Manfred Kets de Vries, Professor of Leadership Development and Clinical Professor of Leadership Development, INSEAD Global Leadership Centre, France, Konstantin Korotov, European School of Management and Technology, Germany and Elizabeth Florent-Treacy, INSEAD Global Leadership Centre, France

The INSEAD Global Leadership Centre was founded and is directed by Professor Kets de Vries. This book is a volume of essays on leadership development topics. Drawing upon substantial research the book presents the essential leadership models and equips practitioners with tools for developing executive coaches and working with business leaders.

May 2007 Hardback

416pp £27.00

234x156mm 978-0-230-50638-1

INSEAD Business Press

Exploring the Development of Leadership Practice Steve Kempster, Professor of Leadership, Cumbria University, UK

An insight into the ‘black-box’ of leadership learning that acts as a companion to guide leadership development. It has been written to enable the reader to reflect on their own experience and critique this against four case profiles of leadership learning: the public and private sectors; women managers; and owner-managers.

272pp £60.00

What the Airline Industry Can Teach Us About Leadership Anthony Mayo, Thomas S. Murphy Distinguished Research Fellow and Director, HBS Leadership Initiative, Nitin Nohria, Richard P. Chapman Professor of Business Administration, Senior Associate Dean and Director of Faculty Development, Harvard Business School, USA and Mark Renella, Author of The Boston Cosmopolitans

This book reveals how leadership evolves through the story of the American airline industry across the twentieth century. Entrepreneurs dominate the industry’s early history, but as the industry evolved a new breed of managers emerged who built a dominant business model that enabled their companies to grow dramatically.

Contents: Introduction / PART I: THE ENTREPRENEURS / The Guggenheims – Promoting Aviation in America / Juan Trippe’s Early Entrepreneurial Efforts / C. E. Woolman and Delta Air Lines / PART II: THE MANAGERS / Juan Trippe and the Growth of International Air Travel / C. R. Smith and American Airlines / William ‘Pat’ Patterson and United Air Lines / PART III: THE LEADERS / Herb Kelleher at Southwest Airlines / Gordon Bethune’s Revival of Continental Airlines / Epilogue / Bibliography / Index November 2009 272pp Hardback £32.50

How Managers have Learnt to Lead

February 2009 Hardback

Entrepreneurs, Managers, and Leaders

216x138mm 978-0-230-22095-9

234x156mm 978-0-230-61567-0

Leadership and the Liberal Arts Achieving the Promise of a Liberal Education Edited by J. Thomas Wren, Professor of Leadership Studies and Interim Dean, Jepson School of Leadership Studies, USA, Michael A. Genovese, Loyola Chair of Leadership Studies, Professor of Political Science, and Director, Institute for Leadership Studies, Loyola Marymount University, USA and Ronald E. Riggio, Henry R. Kravis Professor of Leadership and Organizational Psychology and Director, Kravis Leadership Institute, Claremont McKenna College, USA

A collection of essays by presidents of prominent liberal arts colleges and leading intellectuals who reflect on the meaning of educating individuals for leadership and how it can be accomplished in ways consistent with the missions of liberal arts institutions.

Contents: PART I: THE LINK BETWEEN LIBERAL LEARNING AND LEADERSHIP / J.Thomas Wren: ReInventing the Liberal Arts through Leadership / R.Ekman: Can Study of the Liberal Arts be Used Simultaneously to Prepare Effective Leaders and Productive Citizens? / PART II: INTEGRATING LEADERSHIP INTO THE LIBERAL ARTS AND SCIENCES / G.Perruci: Leadership in the General Education Curriculum; / E.Muhlenfeld: Learning Leadership Discipline by Discipline: Cultivating Metaphors for Leadership Through the Study of the Liberal Arts / R.Morrill: Liberal Education, Leadership and Value / J.Bethke Elshtain: Leadership and the Humanities; / PART III: IMPLEMENTING THE STUDY OF LEADERSHIP IN THE LIBERAL ARTS / S.J.Peart & D.M.Levy: Using Thick Intellectual History to Teach Leadership: Implications of the Carlyle-Mill Exchange / M.A.Genovese: Leadership, Liberal Arts, and the Cultivation of Democratic Citizenship / J.Roush: Forever Becoming a Leader / J.Maroosis: Liberal Arts and Management: New Patterns, Old Wisdom; / R.E.Riggio: Assessing the Impact of Liberal Arts-Based Leadership Education / Conclusion May 2009 Hardback

256pp £45.00

216x138mm 978-0-230-61228-0

Jepson Studies in Leadership ebook available from: Palgrave Connect Economics & Finance Collections

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management and leadership

Global Boards

Discovering Leadership

One Desire, Many Realities

Edited by Jon Billsberry, Professor of Organizational Behaviour, Coventry University, UK

Edited by Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK and Nada Kakabadse, Professor of Management and Business Research, Northampton Business School, UK

Providing an insightful and challenging view of board functioning, governance application and top director interaction with business and the state. Scrutiny of board practice in countries as China, Russia, Turkey and Kazakhstan, establishes as many realities concerning governance and boards as there are nations, cultures, boards and directors.

Contents: A.P.Kakabadse & N.K.Kakabadse Introduction / A.Levrau & L.Van den Berghe: Identifying Key Determinants of Effective Boards of Directors / C.Pierce: International Board Evaluation: Trends and Practices / J.Cottrell: Governance Down-Under: An Overview of Corporate Governance in Australia / N.Kakabadse, A.Kakabadse & C.Yang: The Chinese Boardroom: Roles, Dynamics and Relationships / E.Osseichuk, N.Kakabadse & A.Kakabadse: Working of the Board: Case of the International Joint Venture ‘Arman’, Kazakhstan / A.Kakabadse, N.Kakabadse & O.Yavuz: Turkish Chairmen: Contrasting the Art of Dialogue against the Discipline for Governance / N.Kakabadse, O.Tsvetkov, V.Uldatsov & A.Kakabadse: Boards of Steel: The Role and Contribution of the Non Executive Director (NED) / J.Petrovic, N.Kakabadse & A.Kakbadse: How do International Joint Venture (IJV) Directors Contribute to Board Effectiveness Evidence from Practice / E.O’Higgins: The Chairman of the Board of Directors: Role and Contribution / N. Kakabadse, H.Yang & R.Sanders: The Recruitment and Evaluation of Boards of Directors in China / M.McIntosh: The Imperative of Rapid Adaptation to Climate Change: Are the Lights on in the Board Room?

September 2009 304pp 16 figures and 48 b/w tables Hardback £60.00

216x138mm 978-0-230-21212-1

Cranfield University, UK

‘This aptly named collection provides an excellent introduction to the contemporary world of leadership studies.’

- Keith Grint, Professor of Defence Leadership & Deputy Principal, Defence Leadership & Management Centre,

Aimed at undergraduate, postgraduate and MBA students taking a module in Leadership, this text brings together a collection of twenty-four highlycited articles and specially commissioned pieces on leadership. Critical, yet accessible, it is an ideal introduction to the subject.

November 2008 378pp Paperback £30.99

234x156mm 978-0-230-57584-4

Published in Association with The Open University

Strategic Leadership Governance & Renewal Brian Leavy, Dublin City University, Republic of Ireland and Peter McKiernan, University of St. Andrews, UK

‘This is a cleverly crafted book, combining strategic management essentials with contemporary insights and examples.

The authors’ emphasis on the centrality of leadership and the importance of process is especially welcome. Leavy and McKiernan have succeeded in writing a lively and valuable text that will resonate particularly well with MBA and executive audiences.’ - Thomas Lawton, Professor of Strategic Management, Cranfield University, UK November 2008 Paperback

344pp £31.99

234x156mm 978-0-230-20511-6

Leadership Learning Knowledge into Action Edited by Kim Turnbull James, Professor of Executive Learning, Cranfield School of Management; Director, Centre for Executive Learning and Leadership, UK and James Collins, Research Fellow, Cranfield School of Management’s Centre for Executive Learning and Leadership, UK

Taking it’s theme from the fifth annual Studying Leadership Conference held at Cranfield School of Management, Leadership Learning explores the challenge of learning and developing leadership in the twenty-first century. This is the second of two books to emerge from the conference, taking the theme ‘Knowledge into Action’.

October 2008 Hardback

240pp £55.00

216x138mm 978-0-230-51610-6

ebook available from: Palgrave Connect Business & Management Collections

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

9

management and leadership

The International Business Environment

The Practice and Theory of Project Management

The Theory and Practice of Change Management

Global and Local Marketplaces in a Changing World 2nd edition

Creating Value through Change

3rd edition

Janet Morrison, formerly Senior Lecturer and Programme Leader for Undergraduate International Business Degrees, University of Sunderland Business School, UK

’Morrison’s text grows from strength to strength. The expanded second edition does a remarkable job presenting a comprehensive treatment of the subject in a user-friendly, accessible style. With a new structure, as well as numerous enhancements in coverage, case studies and learning tools, the text provides users with an excellent introduction to the field. The text will be ideal for students at an undergraduate level, as well as postgraduate courses such as MBA programmes.’ - Alfred Oehlers, Auckland University of Technology, New Zealand January 2006 Paperback

544pp £34.99

246x189mm 978-1-4039-3691-2

Richard Newton, Consultant, Project and Change Management, UK

‘The case studies are excellent and realistic - they reinforce the content of the book extremely well. It integrates classical PM concepts into the reality of today’s world of management and takes the debate to new levels of insight and relevance.’

- Graeme Cocks, Principle Fellow, Strategic & Operations Management, Melbourne Business School, Australia November 2008 Paperback

409pp £35.99

246x171mm 978-0-230-53667-8

A core textbook for all modules in Change Management, John Hayes examines and applies all of the key theories on change to organizational settings. Diagnostic tools and immersive learning exercises enable students to identify change and experience various outcomes based on real-world scenarios.

March 2010 Paperback

488pp £38.99

246x189mm 978-0-230-21069-1

The Principles and Practice of Change Edited by Deborah Price, Lecturer in Management, Open University Business School, UK

Introduction to Management 4th edition Richard Pettinger, Business and Management Consultant, Lecturer in Management, University College London, UK

An ideal text for students studying management for the first time. Covering all of the functional areas of management, updated to cover new developments in the field and includes new chapters on innovation, enterprise, risk management, ethics and responsibility.

November 2006 Paperback

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John Hayes, Professor of Management Studies, Leeds University Business School, UK

696pp £37.99

246x189mm 978-0-230-00038-4

‘This is a very valuable collection for giving students access to many of the best known papers on organizational change of recent years. As always, the papers turn out to be more subtle, nuanced and interesting than the very digested versions that most of us are aware of, and this book will give all of us, students and academics, a chance to acquaint or reacquaint ourselves with the originals.’ - David Sims, Professor of Organizational Behaviour, Associate Dean, and Director, Centre for Leadership, Learning and Change, Cass Business School, UK December 2008 Paperback

323pp £29.99

234x156mm 978-0-230-57585-1

Published in Association with The Open University

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

management and leadership • Strategy

Project Management A Strategic Planning Approach Paul Gardiner, School of Management and Languages, Heriot-Watt University, UK

’This is an excellent(!) introduction, well prepared and outstanding graphic support! I always forget about the importance of planning... but this book reminds me that ‘planning can be fun’.’ - Dr Richard Mischak, University of Applied Sciences, Austria January 2005 Paperback

336pp £34.99

246x189mm 978-0-333-98222-8

An Introduction 3rd Revised edition Owen E. Hughes, Professor of Public Sector Management, Faculty of Business and Economics, Monash University, Australia; Deputy Dean, Australia and New Zealand School of Government, Australia

’A clear and balanced account of the way public services management has changed and is changing...

The great thing about Owen Hughes’ book...is that it maps out lucidly and coherently the bigger picture of public services reform.’ - Kieran Walshe, Health Service Journal 320pp £23.99

Meeting the Challenge of the Unexpected

Boardroom Secrets

Graham Robinson, Visiting Research Fellow, Centre for Management Learning and Development, University of Surrey, UK and John Harris, Business Consultant

Corporate Governance for Quality of Life Yılmaz Argüden, Chairman, ARGE - Management Consultants

‘In this wise and practical book, Yılmaz Argüden argues that trust lies at the heart of corporate governance. The book offers a clearly expressed vision of how that trust can be built in individual companies. It will be of significant use in guiding the thinking of board members and company stakeholders alike.’ - Dr. Roger Barker, Head of Corporate Governance, Institute of Directors, UK Boardroom Secrets focuses on the, processes, and behaviours for a board of directors to ensure good governance. The book focuses on behavioural aspects of governance such as how to evaluate and process information provided to the board, how to critically question without de-motivating, and how to balance interests of different stakeholders.

Public Management and Administration

February 2003 Paperback

Unsecured Ladders

Strategy

Contents: Preface / Introduction / Right People / Right Team / Right Processes / Right Culture / Right Information / Right Guidance / Right Oversight / Conclusions September 2009 168pp 3 figures and 11 b/w tables Hardback £25.00

234x156mm 978-0-230-23077-4

‘Graham and John have written a book that needed to be written.

The questions they raise have long been crucial ones and the issues they address are essential for leaders to ask themselves. This book is full of wisdom and insight as well as displaying an empathy that only those who have been at the top of the ladder can have. This is not a ‘how-to’ book, it is way more useful and important than that. It is a kind of barometer and a guide for those who genuinely care about leading well. Easy answers it does not have, but it contains the crucial questions. It is also a thoroughly enjoyable and engaging read.’ - Sally Bibb, author and business consultant The book addresses the vital issue of how business leaders can prepare themselves to deal with the impact of unexpected events. It raises key questions for leaders to address if they are to avoid being distracted by crisis and remain in touch with a wider context that is subject to constant uncertainty and change.

Contents: Introductions and a Problem / The Core Issue – The Unexpected is Inevitable / Attitudes and the Unexpected / No Surprises! – Anticipating and Preparing for the Unexpected / Understanding Context I: Inside the Organization / Marshalling Resources: Building and Managing Commitment / Context is Key / Securing the Ladder – Preparing your Action Plan August 2009 6 figures Hardback

216pp

234x156mm

£25.00

978-0-230-22230-4

234x156mm 978-0-333-96188-9

ebook available from: Dawson ERA, Ebrary, Ellibs, John Smith & Son, Myilibrary, NetLibrary

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

11

strategy

The Green Workplace Sustainable Strategies that Benefit Employees, the Environment, and the Bottom Line Leigh Stringer, LEED® Accredited Professional and Vice President, HOK, a global architectural firm and industry leader in sustainability

‘A perfect combination of foundation and background, visionary thinking, step-by-step practical advice, and passion for creating a more sustainable world make The Green Workplace the perfect guide for ‘greening’ a business...[it] is a roadmap to a future in which we’d all like to live and work.’ - Tom Schueneman, Triple Pundit, August 2009 This book shows companies how to bring together diverse teams and establish new creative ways to green their workplace. Stringer shows companies how a green business reduces costs, increases productivity, improves recruiting and retention, and increases shareholder value, in addition to benefiting the environment.

Contents: Foreword / Introduction / The Road to Social Responsibility / The Green Workplace Framework / Green Concepts that Stick / Green Design / Green Technologies / Green Operations and Policies / Encouraging Green Behavior / Alternative Workplace Strategies / Transportation Demand Management / Green Recruiting / The Green Workplace of the Future September 2009 Hardback

256pp £17.99

234x156mm 978-0-230-61428-4

Alliances for Sustainable Development Business and NGO Partnerships

Knowledge Loves Company Successful Models of Cooperation between Universities and Companies in Europe Edited by Hans-Joachim Gögl and Clemens Schedler, both at Landschaft des Wissens, Austria

Laurence Schwesinger Berlie, Lecturer, Conservatoire des Arts at Metiers, Paris

A lively and hands-on exploration of corporateNGO alliances. It offers original insight to understand why alliances exist and to what end.

It also looks into the asymmetries between partners and dwells on three crucial aspects of alliances management : alliance capacity development, stakeholder involvement and alliance metrics.

Which forms of company co-operation are open to cultural scientists and what can western universities and companies learn from current concepts in Eastern Europe? Using extensive interviews with successful managers, this book is an in-depth look at exceptional models of co-operation, using insights from eight different European companies.

Contents: General introduction / PART I: THE FOUNDATIONS OF CORPORATE-NGO ALLIANCES / Corporate-NGO Alliances: Essentially a Strategic Choice / Alliance Motivations / Typologies of Allies and Alliances / PART II: MANAGING CORPORATE-NGO ALLIANCES / Introduction to Part II / Symmetries Versus Asymmetries in Corporate-NGO Alliance / Building Alliance Capacities / Stakeholder Involvement / Measuring Alliance Performance: Success Indicators / General Conclusion

May 2009 Hardback

December 2009 28 b/w tables Hardback

248pp

216x138mm

£60.00

978-0-230-24096-4

368pp £65.00

216x138mm 978-0-230-57586-8

Co-publisher Landschaft des Wissens

Humanitarian Logistics Rolando Tomasini, Research Associate/Humanitarian Program Coordinator, INSEAD and Luk Van Wassenhove, Henry Ford Chair in Manufacturing, INSEAD

Imagine planning an event like the Olympics.

Now imagine planning the same event but not knowing when or where it will take place, or how many will attend. This is what humanitarian logisticians are up against. Oversights result in serious consequences for the victims of disasters.

So they have to get it right, fast.

February 2009 Hardback

192pp £25.00

234x156mm 978-0-230-20575-8

INSEAD Business Press

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strategy

Scenario Planning

Strategic Foresight

Growth Management

The Link Between Future and Strategy Revised and Updated edition

A New Look at Scenarios

Two Hats are Better than One

Alfred Marcus, Professor, Department of Strategic Management and Organization, Carlson School of Management, University of Minnesota, USA

Mats Lindgren, CEO and Hans Bandhold, Senior Partner, both at Kairos Future

Review of the 1st edition: ‘This is a serious book, yet it’s the friendliest introduction to the nuts and bolts of scenario planning that you are likely to find. Most charts are simple and smart, not spiders’ webs of zigzagging arrows.

Chapters walk you through an overview followed by the basic principles of scenario and strategic thinking and offer a glimpse of scenario planning in practice…Buy this book.’ - Harvard Business School, USA Recent research in the field of business strategy has shown that strategic flexibility can be achieved through a scenario planning perspective for longterm competition and performance. The authors have drawn upon examples and case studies to develop a new model for scenario planning that is closely integrated with strategy and innovation.

April 2009 Hardback

216pp £27.00

234x156mm 978-0-230-57919-4

This book provides students and line managers in organizations with the means to create better scenarios and to use them to create winning business strategies. The book covers scenarios such as: economic outlooks; political environments; acquisitions; downsizing, and more.

July 2009 Hardback

228pp £32.99

234x156mm 978-0-230-61172-6

Megacommunities How Leaders of Government, Business and Non-Profits Can Tackle Today’s Global Challenges Together Mark Gerencser, Managing Director of Booz Allen Hamilton’s Global Government Business, Reginald Van Lee, Senior Vice President, New York office of Booz Allen Hamilton, Fernando Napolitano, Managing Partner of Booz Allen Hamilton, Italy and Christopher Kelly, Vice President with Booz Allen Foreword by Walter Isaacson, President and CEO, Aspen Institute

Andrew Lester, Managing Partner, Carr-Michael Consulting Limited

‘It has a simple powerful message, written in a really user friendly way. It is well known that profitable growth is a powerful creator of shareholder value yet most organizations are best suited to managing the status quo. This book gives a well structured, practical, easy to use guide on how to embed growth in an organization. It is a good combination of professional techniques and experienced based observations on the dynamics and pitfalls of making growth happen in large organizations.’ - Andy Harrison, CEO easyJet Successful people and companies do two things at the same time: they are efficient day to day and they see great new opportunities. They use different styles of thinking and management to deliver cash today, and sustainable growth tomorrow. Wearing Two Hats is essential to business: but how and when to wear each one?

March 2009 Hardback

224pp £27.00

234x156mm 978-0-230-57750-3

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections, Waterstone’s

‘An optimistic handbook for creating promising frameworks for change that balance ideals with realities, the perfect with the good.’ - Lew McCreary, Harvard Business Review In this pioneering book, four senior managers of the global consultancy Booz Allen Hamilton show how leaders in business, government, and civil society can reach across national and sector divisions, forming collaborative megacommunities that are directed toward a common goal.

April 2009 Paperback

256pp £11.99

9x6mm 978-0-230-61132-0

ebook available from: Dawson ERA, Ebookcorps, Myilibrary, NetLibrary, Waterstone’s

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

13

strategy

Managing Flow

The Economics of Benchmarking

Global Strategic Management

A Process Theory of the Knowledge-Based Firm

Measuring Performance for Competitive Advantage

2nd edition

Ikujiro Nonaka, Graduate School of International Corporate Strategy, Hitotsubashi University, Japan, Ryoko Toyama, Japan Advanced Institute of Science and Technology, Graduate School of Knowledge Science, Japan and Toru Hirata, Faculty of Economics, Kanazawa University, Japan

Presents an ultimate theory of knowledgebased management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.

Contents: Introduction / Characteristics of Knowledge / The Theoretical Framework / Vision and Driving Objectives: Values for the Common Good / Eisai / Honda / Implications / Ba / Mayekawa Manufacturing Co., Ltd / Kumon / Implications / Dialogue and Practice: Leveraging Organizational Dialects / Seven-Eleven Japan / Muji / Implications / Dynamic Knowledge Assets in Process / YKK / JFE: Synthesizing Experience / Implications / Leadership: Fostering Distributed Excellence in the Organization / Canon / Toyota Prius / Implications / Conclusions July 2008 Hardback

272pp £55.00

Philippe Lasserre, Emeritus Professor of Strategy and Asian Business, INSEAD, Singapore

Thijs ten Raa, Tilburg University, The Netherlands

’Many people in business talk about benchmarking.

This book provides techniques that actually enable you to do it.’ - John Kay, author of The Truth about Markets ‘This elegant book shows how to measure the relative operational efficiency of enterprises.

Anyone interested in performance evaluation will want to read this book.’ - Hal Varian, Professor of Economics, Business and Information, University of California at Berkeley, USA November 2008 Hardback

128pp £19.99

216x138mm 978-0-230-22438-4

Review of the 1st edition: ‘This book genuinely stands out as an excellent offering. The content is very good and the style, conciseness and clarity of the writing clearly demonstrate the author’s mastery of the subject and this will appeal to the student reader.

The blend and contribution of various concepts are integrated well into the different chapters... this is an excellent book.’ - Philip Bryans, Napier University Business School, UK Strategic Management is at the core of any business. The second edition of Global Strategic Management embraces traditional strategic management teaching, but extends it to a world scale. The text combines a strategic and managerial approach to global issues, blending theory and practical, empirical examples to great effect.

November 2007 Paperback

512pp £35.99

246x189mm 978-0-230-00836-6

216x138mm 978-0-230-55376-7

ebook available from: Palgrave Connect Business & Management Collections

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strategy • Quantitative methods & operational research

Wise Growth Strategies in Leading Family Businesses

Journey to Lean Making Operational Change Stick John Drew, McKinsey & Company Manufacturing Practice, Europe, Blair McCallum, Director, McKinsey & Company Production Systems Design Centre and Stefan Roggenhofer, Leader, McKinsey & Company Manufacturing Practice, Europe

Joachim Schwass, Professor of Family Business, IMD, Switzerland

The majority of family businesses are both illprepared and ineffective at handling the emotional family related and the rational business related complexities they face. This book, a nine year study of multigenerational award winning family businesses, provides new and deep insights into their long-term success strategies.

’...provides an excellent broad-brush introduction to lean...and is well worth reading.’ - David Stephens, MCMI, Professional Manager Magazine

July 2005 Hardback

March 2004 Hardback

192pp £58.00

216x138mm 978-1-4039-9416-5

ebook available from: Dawson ERA, Ebookcorps, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections

Family Business Key Issues Edited by Denise Kenyon-Rouvinez, Associate, The Family Business Consulting Group, Switzerland and John L. Ward, Clinical Professor and Co-Director, Center for Family Enterprises, Kellogg School of Management, Northwestern University, USA

The family business has been the most prevalent and pervasive form of business in many countries and raises particular questions concerning succession and governance and in particular the relationships between management, board members and family members. This book is a collection of articles by leading thinkers and practitioners on the family business which covers such issues as assuring a healthy family business, family strategy, governance and succession.

November 2004 Paperback

112pp £20.99

234x156mm 978-1-4039-4775-8

224pp £32.00

234x156mm 978-1-4039-1307-4

ebook available from: Books24x7, Dawson ERA, Ebookcorps, Ebrary, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections, Waterstone’s

The Competitive Advantage of Nations Michael E. Porter, Bishop William Lawrence University Professor, Harvard Business School, USA

’America’s top business guru...Professor Michael Porter of Harvard Business School is...consultant to the world on what makes economies hum. His status as an international authority on the right way to manage rests on a quarter of a century of mining data from the corporate coalface.’ - The Times ‘Michael Porter builds up an all-embracing view of economic change that amounts in the end to a powerful analytical framework...he has done for international capitalism what Marx did for the class struggle.’ - The Economist April 1998 Hardback

896pp £27.00

Quantitative Methods & Operational Research

Quantitative Methods for Business, Management & Finance 3rd edition Louise Swift, Medical Statistician, School of Medicine, Health Policy and Practice and Sally Piff, School of Management, both at University of East Anglia, UK

Quantitative Methods is a comprehensive guide to the techniques any student of business or finance is likely to need.

The authors’ coaching, learning-by-doing approach coupled with the text’s clear structural outline makes these essential mathematical skills far less daunting.

Contents: PART I: ESSENTIAL MATHS / Numbers and Symbols / Simplifying Expressions / Solving Problems / Modelling Using Straight Lines / PART II: MORE MATHS / Some Special Equations / Modelling Using Curves / Rates of Change / PART III: DESCRIBING DATA / Pictures of Data / Summarising Data / PART IV: PROBABILITY / Measuring Uncertainty / Numerical Outcomes / Continuous Numerical Outcomes / PART V: STATISTICS / Estimation / Testing Hypotheses / Correlation & Regression / Forecasting / Comparing Two Populations / Categorical Data / PART VI: BUSINESS MODELLING / Linear Programming Models / Planning Projects / Models for Inventory Control / Time and Money / Decision Making / Controlling Quality / Simulating Reality / STATISTICAL TABLES / Cumulative Binomial Probabilities / Cumulative Standard Normal Probabilities / Percentage Points of the Standard Normal Distribution / Random Digits / Percentage Points of the t Distribution / Percentage Points of the x2 Distribution January 2010 912pp 246x189mm 50 graphs, 100 colour tables and 50 diagrams Paperback £34.99 978-0-230-21824-6

234x156mm 978-0-333-73642-5

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

15

quantitative methods & operational research

Making Essential Choices with Scant Information

Essential Quantitative Methods

Front-end Decision Making in Major Projects Edited by Terry Williams, Professor of Management Science, University of Southampton, UK, Kjell Sunnevåg, Senior Adviser, Norwegian Competition Authority, Norway and Knut Samset, Professor, NTNU - Norwegian University of Science and Technology, Norway

An in-depth look at how to improve decisions on major projects at the concept stage, when there is scant information available. This book describes how to evaluate judgemental information. It looks at how scant information can actually be a strength, and can help establish a broad overall perspective.

Contents: PART I: INTRODUCTION / T.Williams: Decisions Made on Scant Information: Overview / K.Samset: Projects, their Quality at Entry - and Challenges in the Front-end Phase / PART II: ALIGNING PROJECTS / P.Morris: Implementing Strategy through Project Management: The Importance of Managing the Project Front-end / K.van der Heijden: Scenarios Planning / P.Naess: Up-front Assessment of Needs / T.Cooke-Davies: Front-end Alignment of Projects – Doing the Right Project / M.Winter: Using Soft Systems Methodology to Structure Project Definition / PART III: GENERATING INFORMATION / B.Flyvbjerg: Optimism and Misrepresentation in Early Project Development / G.Kirkebøen: Decision Behaviour – Improving Expert Judgement / B.Scheibehenne & B.von Helversen: Useful Heuristics / G.Wright, F.Bolger, & G.Rowe: Expert Judgment of Probability and Risk / G.Parnell: Evaluation of Risks in Complex Problems / R.Cooke: Obtaining Distributions from Groups for Decisions under Uncertainty / PART IV: ANALYSING INFORMATION / T.Bedford: Exploratory Quantitative Analysis of Emergent Problems with Scant Information / B.Andersen: Analyzing Information: Techniques and Analyses / P.Pugh: Parametric Analysis / PART V: MAKING DECISIONS / K.Sunnevaag: The Impact of New Information / R.Miller & B.Hobbs: The Complexity of Decision-making in Large Projects with Multiple Partners: Be Prepared to Change / K.Hagen: From Analysis to Decision – Economic Assessment March 2009 Hardback

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384pp £65.00

Foundation Mathematics

For Business, Management and Finance 4th Revised edition

K.A. Stroud, formerly Principal Lecturer in Mathematics, Coventry University, UK with Dexter J. Booth, formerly Principal Lecturer, School of Computing and Engineering, University of Huddersfield, UK

Les Oakshott, Senior Teaching Fellow and Practice Link Manager, Warwick Business School, University of Warwick, UK

‘This edition illustrates the rich and dynamic interplay between the underlying Mathematics, the real life applications, and the practical and effective use of computer software, this feature being of great value to Business students learning modern quantitative methods.’ - Dr. Tim Swift, Department of Mathematics and Statistics, University of the West of England, UK A concise, accessible, comprehensive introduction to quantitative techniques emphasizing business relevance and discussing the challenges of problem-solving in the real world. Coverage includes chapters on Revision Mathematics, Investment Appraisal, Decision-making and Simulation. Excel and SPSS are integrated throughout.

March 2009 Paperback

496pp £34.99

246x189mm 978-0-230-21818-5

A complete entry level mathematics book based on the phenomenally successful approach of the bestselling Engineering Mathematics by the same authors. This book is designed to help students embarking on a wide range of higher education courses to improve their mathematics to the required standard.

May 2009 Paperback

752pp £32.99

246x189mm 978-0-230-57907-1

Business Statistics For Non-Mathematicians 2nd Revised edition Sonia Taylor, formerly Senior Lecturer, School of Computing and Mathematics, University of Huddersfield, UK

Business Statistics is a student-friendly book written to encourage first year business students to understand (and enjoy!) their first experience of statistics. Each topic is well illustrated, with worked examples, tutorial sheets, supplementary exercises, and computer worksheets in SPSS, Minitab and Excel - all with answers provided.

February 2007 Paperback

384pp £31.99

246x189mm 978-0-230-50646-6

216x138mm 978-0-230-20586-4

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

research methods Research Methods

Business & Management Research Paradigms &Practices

Business Research

Erica Hallebone, Associate Professor and Jan Priest, Adjunct Professor, both at Graduate School of Business, RMIT University, Australia

A Practical Guide for Undergraduate and Postgraduate Students 3rd Revised edition Jill Collis, Senior Lecturer in Accounting, Faculty of Business and Law, Kingston University, UK and Roger Hussey, Dean, Odette School of Business, University of Windsor, Canada

‘This is a good introductory book to Business Research Methods. It manages to make very accessible a subject that is, at the same time, important for business students and difficult for them to grasp.

The book is user-friendly, and the troubleshooting session at the end a must for students in difficulties with their research projects.’ Gilberto Montibeller, Department of Management, London School of Economics and Political Science, UK A concise and straightforward guide for students undertaking a research project for the first time.

This edition details the entire research process, from reviewing the literature to writing up results.

It features balanced and expanded coverage of collection and analysis of both qualitative and quantitative data, and new chapters on academic decision making and preparing research proposals.

A companion website is available providing lecturer and student resources, including PowerPoint slides, datasets and interactive revision questions.

February 2009 Paperback

376pp £31.99

234x177mm 978-1-4039-9247-5

Researching Business and Management

‘The use of example research projects is great – I think this will really help students understand the paradigm and design issues.’ - Helen Williams, Senior Lecturer in Organizational Behaviour, School of Business and Economics, Swansea University, UK November 2008 Paperback

240pp £24.99

234x156mm 978-1-4039-9716-6

Doing a Successful Research Project Using Qualitative or Quantitative Methods Martin Brett Davies, Professor Emeritus, University of East Anglia, UK

‘This is an excellent book which will capture the enthusiasm and interest of the students it is aimed at.’ - Professor David Shemmings, Middlesex University, UK

Harvey Maylor, Senior Lecturer, Cranfield School of Management, UK and Kate Blackmon, Lecturer in Operations Management, Saïd Business School, University of Oxford, UK

This is an introductory text on the process of research in business and management. It enables undergraduate, taught postgraduates and MBA students to develop the skills to carry out rigorous research, using a structured approach to the research process from defining the research question, through the selection of methods, to producing a final report. The authors’ style is friendly and supportive, occasionally humorous, and they acknowledge the chaos, uncertainty and sometimes complexity inherent in research projects. Research methodologies are explained with great clarity, relating theory to practice throughout. There is a comprehensive website to accompany this text including both lecturer and student resources.

April 2005 figures and tables Paperback

496pp

246x189mm

£32.99

978-0-333-96407-1

Doing a Successful Research Project offers an accessible, even-handed introduction to carrying out research methods for undergraduate and postgraduate students conducting a research project for the first time. The book guides students carefully through the process from planning to completion, whilst assessing the different strategies available.

January 2007 Paperback

288pp £13.99

216x138mm 978-1-4039-9379-3

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

17

human resource management

Human Resource Development

Human Resource Management

Theory and Practice

The Future of Work Richard Donkin, Author, Commentator and Presenter

‘Donkin orchestrates an in-depth look at one of the world’s and businesses’ next challenging milestones - the intersection of technology, work, culture and human nature. He does an excellent job of balancing his own personal experiences with the philosophy and history of work, and his insight into how we view ourselves, our jobs and our role in world is enlightening, entertaining and futuristic. Donkin brings to the table a deep understanding that today’s technologies will help to usher in new, more intelligent management processes to link people and their management teams to success.’ - Lars Dalgaard, Founder and CEO of SuccessFactors, 2007 and 2008’s Fast Growing Publicly Traded Software Company.

The forces that are shaping the future of employment are examined in this new book.

The author presents a cohesive argument for a fundamental change in attitudes to work, both from policymakers and employers if we are to create a healthier society capable of meeting the expectations and concerns of a developing economy.

Contents: Demographics / Talent / Measurement / Networks / Health / Age / Leadership / Conclusion / Toolkits for Change November 2009 3 charts Hardback £25.00

THE HISTORY OF WORK

280pp

234x156mm

978-0-230-57638-4

Coming Soon!

Edited by Jeff Gold, Rick Holden, Paul Iles, Jim Stewart, all at Leeds Business School, Leeds Metropolitan University, UK and Julie Beardwell, De Montfort University, UK

‘Intellectually rigorous, accessible and comprehensive - it ticks all the boxes for an excellent textbook. The book provides a critical introduction to the field of HRD, providing a stimulating review of contemporary debates in the field, and a wealth of references.’ - Clare Valentin, HRD Programme Director, University of Edinburgh, UK A comprehensive and critical evaluation of the theory and practice of HRD. Ideally suited for undergraduates, it guides students through key contemporary topics. Written by a team of leading academic experts and packed with learning activities and real world examples, it is essential reading for any student studying a module in HRD. Contents: The Nature and Scope of Human Resource Development / Strategic HRD and the Learning and Development Function / National HRD Policies and Practices / Learning Theories and Principles / The Practice of Training: the Identification of Training Needs / The Practice of Training: the Design and Delivery of Training / Evaluation of Human Resource Development / E-Learning / Workplace Learning, Knowledge Management and Organisational Learning / HRD and Change at Work / Continuing Professional Development and Life-Long Learning / Contrasting Contexts of HRD Practice / HRD and Diversity / Cross-Cultural HRD / Management Development / Leadership Development / Team Development / Graduates and Graduate Employability / The Future of HRD December 2009 504pp 66 b/w tables and 34 diagrams Paperback £36.99

246x189mm 978-0-230-21687-7

The History of Work SPECIAL PRE-PUBLICATION OFFER: Get 25% off the book when you order now. Quote discount code: WORK2009a when you order online on www.palgrave.com. Offer expires on 13th May 2010.

RICHARD DONKIN

978-0-230-23893-0 RRP:£25.00 Out 14th May 2010

1

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human resource management

Employee Morale

Managing Workplace Bullying

Managing Politics at Work

Driving Performance in Challenging Times

How to Identify, Respond to and Manage Bullying Behaviour in the Workplace

The Essential Toolkit for Identifying and Handling Political Behaviour in the Workplace

David Bowles, Managing Director of Research & Consulting International in California, USA and Cary Cooper, Pro Vice Chancellor (External Relations) and Professor of Organizational Psychology and Health, Lancaster University, UK

‘This book is timely. Many organizations worldwide are now mired in ‘gloom and doom’. Using morale as the center piece, Bowles and Cooper lay out, in an engaging, readable and practical way, the consequences, of high morale and how to measure, develop and maintain it. The material is current and the case examples are excellent. I would highly recommend it for managers, consultants and business school management professors.’ Ronald J Burke, Professor of Organizational Behaviour, Schulich School of Business, York University, Canada Contents: Introduction / What is Morale? / How Do Organizations Measure Morale? / Why Morale Is So Important: Introduction / Why Morale Is So Important 1: Group Morale, Financial Performance and Organization Effectiveness / Why Morale Is So Important 2: Individual Morale and Performance / Why Morale Is So Important 3: Morale and Customer Satisfaction / Why Morale Is So Important 4: Morale, Individual and Organizational Health / Case Study: Culture, Morale and Customer Satisfaction. Hilti Group, Liechtenstein / Creating & Maintaining the High Morale Organization / Current Trends, Issues and Myths in Employee Morale / Summary and Conclusions October 2009 232pp 234x156mm 6 b/w tables, 3 figures and 11 charts Hardback £25.00 978-0-230-57942-2

Aryanne Oade, Director, Oade Associates Limited

‘This is a thought provoking and honest book written in an accessible ‘conversational’ style.

The unusual structure of the book enables it to be read either cover to cover as a comprehensive exploration of every aspect and view point of workplace bullying, or dipped into as an insightful source of reference…’ - Ruth Shakespeare, Co-ordinator of Staff Counselling Services, Mid Yorkshire NHS Hospitals Trust Contents: Overview / The Structure of The Book / The Scope of This Book: What The Book Is About and What You Won’t Find in It / What is Workplace Bullying?: The Behaviours and Dynamics that Constitute Workplace Bullying / Why People Bully Their Colleagues: The Psychological Profile of a Workplace Bully / Sowing The Seeds for Bullying: The First Interactions Between a Bully and Their Target / The Bullying Dynamic: Issues of Power and Choice at The Heart of a Bullying Relationship / Resisting a Workplace Bully: Choosing to Assert Yourself, Managing Your Boundaries / Managing a Workplace Bully: Confronting Bullying Behaviour in a Team Member / The Role of Friends and Family Members: Supporting Someone You Know Through an Experience of Workplace Bullying / A Cautionary Tale: A Case Study / The Human Consequences of Workplace Bullying: Common Emotional, Psychological and Physical Reactions to Being Bullied at Work /Aftermath: Final Thoughts on Workplace Bullying / References, Useful Websites, Recommended Reading October 2009 Hardback

192pp £25.00

234x156mm 978-0-230-22808-5

Aryanne Oade, Director, Oade Associates Limited

‘I would recommend this book to anyone leading an organization or team.

It offers an interesting, frank guide to identifying and managing workplace politics. Aryanne Oade uses her wealth of experience in coaching and organizational psychology to provide a practical toolkit filled with case studies and tips for any business leader.’ - Fiona Calnan, Chief Executive Officer, UK Specialist Hospitals Do you want to acquire the knowledge and skills to give you greater influence in political situations at work? Perhaps you want to make sense of the political behaviour you see around you. Or maybe you want to acquire a set of effective tools to help you work more productively in a political workplace. If so, this book is for you.

Contents: Overview / How To Use This Book / The Political Element at Work / Tool One: A Definition of Politically Motivated Behaviour / Case Study One: Switching Accounts / Tool Two: The Politics of Values and Style / Case Study Two: Internal Conflict / Tool Three: The Political Roles People Play: Getting Things Done With Other People / Case Study Three: In-House Values Initiative / Tool Four: Power and Politics: Bringing Your Plans to Fruition / Case Study Four: New Business Development / Tool Five: Objective Criteria for Assessing Trusting Behaviour / Case Study Five: Appraisal / Tool Six: Responding to Key Political Behaviours / Case Study Six: Poor Service / Managing Politics at Work: Final Thoughts / References and Recommended Reading List August 2009 2 figures Hardback

224pp

234x156mm

£25.00

978-0-230-59541-5

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

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human resource management

Working in Jamie’s Kitchen Salvation, Passion and Young Workers

Promoting Workplace Well-Being

Peter Kelly, Head of Behavioural Studies, Faculty of Arts, Monash University, Australia and Lyn Harrison, Senior Lecturer, Faculty of Education, Deakin University, Australia

In the UK in 2002 the high profile celebrity chef Jamie Oliver set out to transform a group of unemployed young Londoners into enterprising, passionate workers. This often dramatic process of transformation was captured, even manipulated and managed, in the hugely successful Channel 4 TV series Jamie’s Kitchen.

With a focus on young workers the authors provide powerful new ways of thinking about Generation Y, passionate forms of self-hood at work, and the hopes and dilemmas that come from imagining that paid work is the one way in which many of us can find meaning and purpose in our lives.

Contents: Introduction Wasted Lives / The Naked Chef and the Master’s Apprentices / Jamie’s Kitchen and the Problem of Young Workers / Becoming the Passionate, Entrepreneurial Self / Passion: The Vital Ingredient in the Quest for Salvation? / ‘Because she’s pretty’? Gender Relations and Young Workers / ‘Don’t be a Smart Arse’: (Neo) Liberalism, Generation Y and the Achievement of Conformity / Conclusion Arbeit Macht Frei (Work Will Set You Free) August 2009 1 b/w table Hardback

288pp

216x138mm

£55.00

978-0-230-51554-3

Edited by Neil Thompson, Independent Trainer, Consultant and Director of Avenue Consulting Ltd., UK; Professor of Social Work, Liverpool Hope University, UK and John Bates, Associate Professor, Liverpool Hope University, UK

Bringing together contributors from a wide range of disciplines, countries and perspectives this book provides a thoughtprovoking overview of the human dimension of the workplace. It covers workplace problems as well as potential solutions. Essential reading for anyone committed to making the workplace a humane and effective place.

Contents: Preface / Acknowledgements / Introduction / PART I: WORKPLACE PROBLEMS - PART II: PROMOTING WELL-BEING - PART III: INTERNATIONAL PERSPECTIVES A Full Table of Contents is Available at: www.palgrave.com October 2009 256pp 15 tables and Figures Hardback £60.00

216x138mm

Neuro-Linguistic Programming A Critical Appreciation for Managers and Developers Paul Tosey, Senoir Lecturer and Jane Mathison, Visiting Fellow, School of Management, both at University of Surrey, UK

Addressing the need for a discerning, researchbased discussion of NLP, this book seeks to answer the many questions that clients, potential users and practitioners ask, including: what is NLP and what can it best be used for? This book looks at the research and theory behind NLP, also exploring claims that it is a ‘pseudoscience’.

Contents: PART I: TERMS OF ENGAGEMENT / PART II: ORIGINS – WHERE DOES NLP COME FROM? / PART III: CRITICAL ISSUES / NLP / PART IV: SYNTHESIS AND FAILURE A Full Table of Contents is Available at: www.palgrave.com November 2009 3 figures Hardback

248pp

216x138mm

£55.00

978-0-230-51603-8

978-0-230-22192-5

Talent Management Cases and Commentary

Profiting from Diversity The Business Advantages and the Obstacles to Achieving Diversity Edited by Gloria Moss, Senior Lecturer, Bucks New University, UK

Edited by Eddie Blass, Senior Lecturer in Professional Education, University of Hertfordshire, UK

Talent management is ‘the hot topic’ for HR managers and chief executives in organizations today. Based on over two years of research, this book draws out key ideas to draw on in the future. It presents case studies of public, private and multinational organizations, as well as commentary on defining and developing talent.

January 2009 Hardback

328pp £60.00

The benefits of Diversity are frequently mentioned but rarely spelt out. This edited book highlights specific ways in which organisations can profit from Diversity, and a discussion of some of the obstacles that can stand in the way of doing this.

216x138mm 978-0-230-22419-3

Contents: PART I: THE BACKGROUND / PART II: PROFITING FROM DIVERSITY / PART III: OBSTACLES TO DIVERSITY INITIATIVES A Full Table of Contents is Available at: www.palgrave.com December 2009 235pp 16 figures and 19 b/w tables Hardback £55.00

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216x138mm 978-0-230-51616-8

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

human resource management

Ways of Living Work, Community and Lifestyle Choice Edited by Paul Blyton, Professor of Industrial Relations and Industrial Sociology, Cardiff Business School, Cardiff University, UK, Betsy Blunsdon, Senior Lecturer, School of Management, Ken Reed, Associate Professor, School of Management, both at Deakin University, Australia and Ali Dastmalchian, Dean, Faculty of Business, University of Victoria, Australia

This international collection explores aspects of lifestyle and identity, societal influences on ways of living, the relevance of social networks and geographic communities for lifestyle choices, and the significance of organisational policies and practices for lifestyle outcomes.

November 2009 288pp 23 b/w tables and 18 figures Hardback £55.00

216x138mm 978-0-230-20228-3

Worked Up Selves Personal Development Workers, Self Work and Therapeutic Cultures Elaine Swan, Senior Teaching Fellow, Lancaster University Management School, UK

Drawing upon current literature on the history and politics of therapeutic cultures and upon original, qualitative research this book was produced in response to rapidly growing interest in the rise of ‘new’ HRD practices such as coaching, ‘soft skills’ training and personal development training.

Work and Life in the Global Economy

Action Learning History and Evolution

A Gendered Analysis of Service Work Edited by Debra Howcroft, Professor of Technology and Organizations, Manchester Business School, UK and Helen Richardson, Senior Lecturer, Salford Business School, UK

This book aims to explore the social and cultural issues within the economic changes that have given rise to service work. Written by specialists in their respective fields, this book draws together authors from interdisciplinary areas that are carrying out significant research into gender and service work within an international context.

Contents: D.Howcroft & H.Richardson: Introduction / A.Adam: Women as Knowledge Workers: From the Telegraph to the Computer / C.Freeman: Respectability and Flexibility in the Neoliberal Service Economy / M.D’Mello: ‘Are you married?’ Exploring Gender in a Global Workplace in India / K.Mirchandani: Gendered Hierarchies in Transnational Call Centres in India / P.Taylor, P.D’Cruz, E.Noronha & D.Scholarios: Domestic Labour – The Experience of Work in India’s Other Call Centre Industry / S.Arun: ‘Caring’ Professionals: Global Migration and Gendered Cultural Economy / L.Benería: The Crisis of Care, International Migration, and Public Policy / D.Perrons: Reflections on Gender and Pay Inequalities in the Contemporary Service Economy / J.Webster: Clerks, Cashiers, Customer Carers: Women’s Work in European Services / H.Gillard: An ICT Skills Model of Inclusion: Contemporary Distortions of Equity in British Network Engineer Training / L.McCann: The Isolated Professional: Conflict, Fragmentation and Overload in UK Financial Services / B.Crump & R.Crump: Cultural Constraints: Japanese Mothers Working in a Multinational Corporation December 2009 10 b/w tables Hardback

288pp

216x138mm

£60.00

978-0-230-58084-8

Edited by Yury Boshyk, Chairman, Global Executive Learning and Robert Dilworth, Associate Professor Emeritus, Virginia Commonwealth University, Qatar

The first of a two volume set that fully explore the roots of action learning and the legacy of its principal pioneer, Reg Revans. Rather than prescribe one approach to action learning, it shows alternative approaches to fit different contexts, including classic action learning, action reflection learning and business driven action learning.

Contents: Explaining Action Learning: Basic Concepts and Beliefs / Remembering Reg Revans: Action Learning’s Principal Pioneer / Perspective on my Father: a Daughter’s Perspective / Action Learning: Views of Leading Practioners / Experiencing the Evolution of Action Learning: Views of Alan Mumford / Action Reflection Learning: Tales of Two Journeys / Business Driven Action Learning / From Belgium to South Africa: Experiences with Countrywide Action Learning / Action Learning and the Learning Organization: Building Learning Capacity in Individual’s, Groups and Organizations / Cross-cultural Perspectives on Action Learning / The Future and ‘New Frontiers’ of Action Learning December 2009 1 figure Hardback

250pp

216x138mm

£60.00

978-0-230-57640-7

Contents: Changing Selves / History of Working the Self / Therapeutic Cultures: Practices of Social Control or Self-Creation? / Cultural Representations of Therapeutic Cultures / Expert Relations / Transformations of the Self / Getting in Touch with their Feelings? / Worked Up Selves December 2009 Hardback

240pp £55.00

216x138mm 978-0-230-20136-1

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

21

human resource management

Action Learning and its Applications

The Elements of Mentoring Revised edition

Edited by Robert Dilworth, Associate Professor Emeritus, Virginia Commonwealth University, Qatar and Yury Boshyk, Chairman, Global Executive Learning

This second volume of two discusses the employment of action learning in different contexts, including healthcare, education, government, military and the business world. Use of action learning in delivery of Future Search Conferences is addressed, as well as action learning in community and civil society and the future of action learning.

Contents: Action Learning in Healthcare / Action Learning in Education / Action Learning in Government / Action Learning in the Military / Action Learning in the Business World / Action Learning in Community and Civil Society / Future Search in Action Learning / Action Learning and Action Research / Action Learning and Team Effectiveness / Centrality of Questions to Action Learning / Making Space for Reflection in Action Learning / Action Learning: Networks and Communities of Practice / Action Learning through the Lens of Action Learners / Looking to the Future / Action Learning: a Resource Guide December 2009 Hardback

300pp £60.00

216x138mm 978-0-230-57641-4

W. Brad Johnson, Associate Professor of Psychology, U.S. Naval Academy and Faculty Associate, Graduate School of Business and Education, Johns Hopkins University, USA and Charles R. Ridley, Professor of Counseling Psychology, Texas A & M University, USA

‘The Elements of Mentoring is destined to become a classic…

This excellent book has the potential to bring out your best: read it!’ Leadership and Organizational Development Journal This edition of Elements of Mentoring concisely summarizes the substantial existing research on the art and science of mentoring, and reduces it to the sixty-five most important and pithy truths for supervisors in all fields. Succinct and comprehensive, this is a must-have for any mentor or mentor-to-be.

Contents: Features 65 chapters covering all aspects of mentoring March 2009 Hardback

208pp £14.99

216x138mm 978-0-230-61364-5

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Revealing and Concealing Gender Visibility in Gender and Organization Research Edited by Patricia Lewis, Senior Lecturer in Business Administration, Kent Business School, University of Kent, UK and Ruth Simpson, Professor of Management, Brunel Business School Brunel University, UK

Issues of visibility and invisibility are becoming increasingly apparent in gender research in organizations. This book will not only further develop current theoretical ideas around being seen and unseen within organizations, but will also provide us with the opportunity to problematize the concepts of visibility and invisibility.

February 2010 2 figures Hardback

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240pp

216x138mm

£60.00

978-0-230-21211-4

The Management of Meaning in Organizations Slawek Magala, Head, Department of Organizational Theory and HRM, Rotterdam School of Management, Erasmus University, The Netherlands.

Historical translations and underground transfers of knowledge and values between cultural domains merit more attention. This book discusses the past, present and future of meaning. It shows how management of meaning in organizations fuels sociocultural evolution in complex societies, changing semantic fields of possible meanings ahead.

February 2009 Hardback

280pp £55.00

Using Your Emotional Intelligence to Develop Others Sheri Caldwell, VicePresident of Human Resources, Hickory Farms (responsible for employment, compensation, training and development) and Linda Gravett, Senior Partner of Gravett and Associates

‘This book is a must read whether you are a top executive, middle manager, front line supervisor, or business trainer if your success is contingent upon working with others. EI is a critical component in any successful working relationship and authors Sheri Caldwell and Linda Gravett provide a framework, practices and exercises that will help you get better results with and through people.’

- Clinton O. Longenecker, Stranahan Professor of Leadership and Organizational Excellence, University of Toledo, USA and author of Two Minute Drill: Lessons on Rapid Organizational Improvement from America’s Greatest Game A practical book detailing how to implement EI (emotional intelligence) techniques for human resource professionals and trainers developing managers and leaders.

November 2009 192pp Hardback £35.00

234x156mm 978-0-230-61458-1

People Management in Turbulent Times Adrian Furnham, Professor of Psychology, University College London, UK

We have recently seen stock-markets plunge and governments bail out banks. People have been made redundant, and many others are very worried. Some of the short essays in this collection are part musing and part reaction to the recent economic situation, which hope to dispel nonsense and encourage sense in the world of people management.

June 2009 Paperback

192pp £20.00

234x156mm 978-0-230-22954-9

216x138mm 978-0-230-01361-2

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

human resource management

The Management of Everyday Life Philip Hancock, Warwick Business School, University of Warwick, UK and Melissa Tyler, Loughborough Business School, Loughborough University, UK

This book brings together leading academics within management, organization studies and sociology to explore the relationship between management and everyday life. The contributing authors all consider the extent to which the theories, discourses and techniques associated with the practices and values of management are increasingly shaping the management of life outside of work. In doing so, they look to reflect critically on why this might be the case and what implications this may have for our everyday lived experiences of self and society. The book helps students to reflect critically on the relationship between management and changes in the organization of work, whilst acknowledging the impact of management on the lived experience of everyday life.

July 2009 Paperback

208pp £28.99

234x156mm 978-0-230-52479-8

The Palgrave Critical Management Studies Series Series Editors: Alessia Contu, Bill Cooke, Irena Grugulis and Campbell Jones

Missing Pieces 7 Ways to Improve Employee Well-Being and Organizational Effectiveness Jean- Pierre Brun, Executive Director, Stimulus, France and Cary Cooper, Pro Vice Chancellor (External Relations) and Professor of Organizational Psychology and Health, Lancaster University, UK

‘With increasing business competition, the need for employee engagement, effectiveness and productivity has never been greater. Successful businesses recognize the contribution employee well-being can bring but many fail to understand or implement co-ordinated approaches. The authors, from years of experience, bring clarity to the subject and provide a succinct and strategic approach to successfully implementation. This is a ‘must read’ for CEO’s, and Human Resource Managers.’ - Dr David C Batman, Head of Employee Wellness, Nestle UK and Ireland Why is it that more and more people like their work, but can no longer support the conditions under which they must practice it? What is impeding the improvement of occupational health and organizational effectiveness? The authors share their knowledge of the missing pieces that are preventing these improvements to the workplace.

June 2009 200pp 8 figures and 1 b/w table Hardback £25.00

Management Intelligence Sense and Nonsense for the Successful Manager

234x156mm 978-0-230-57658-2

The Business Leader’s Health Manual Tips and Strategies for getting to the top and staying there Juliette McGannon, Managing Director (MIPH) and Director, Health Management Program (HMP), McGannon Institute of Proactive Health, INSEAD and Michael McGannon, Specialist in Preventative Medicine

Juliette and Michael are effectively taking a holistic approach to health as a key element of the long term effectiveness of executives. Any leader in today’s hectic world has to balance work and life demands as well as sustain a sound level of both mental and physical health. Juliette and Michael succeed in introducing pragmatic and simple concepts to executives, getting high powered managers to confront with their lifestyles centering around busy schedules.’ - Roland Bruhin, Regional Director North / SE Asia, Zuellig Pharma Asia Pacific May 2009 272pp 234x156mm 5 b/w illustrations, 9 figures, 94 b/w photographs and 32 b/w tables Hardback £25.00 978-0-230-21919-9

INSEAD Business Press ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

Adrian Furnham, Professor of Psychology, University College London, UK

Adrian Furnham takes a sideways glance at management in this book of short essays. The essays are like tablets: to be taken a few at a time.

They are designed to cure hangovers, reduce blood pressure and lighten the mood. They are also meant to be prophylactics against managerial madness.

Take two, then call Adrian in the morning.

August 2008 Paperback

216pp £20.00

234x156mm 978-0-230-21664-8

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

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human resource management

The Cultural Context of Human Resource Development Edited by Carol D. Hansen, Associate Professor, Georgia State University, USA and Yih-teen Lee, Assistant Professor, IESE Business School, University of Navarra, Spain

An insight into the understanding of human resource development (HRD) in various cultural contexts. This book looks at how culture shapes our expectations for what is appropriate in the workplace and aims to broaden the reader’s knowledge of HRD by exploring the boundaries of existing theories.

May 2009 280pp 11 figures and 5 b/w tables Hardback £55.00

216x138mm 978-0-230-55134-3

Human Resource Development Processes, Practices and Perspectives 2nd Revised edition Stephen Gibb, Lecturer, Department of Human Resource Management, University of Strathclyde, UK

Human Resource Development, 2nd edition, meets the needs of students studying both undergraduate and specialist postgraduate modules in learning and development and human resource management, as well as CIPD students. It provides students with the tools to analyze, develop and implement learning and development strategies for the workplace.

November 2007 Paperback

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352pp £33.99

Human Resource Management Theory and Practice 4th Revised edition John Bratton, Professor of Sociology, Thompson Rivers University, Canada and Jeff Gold, Principal Lecturer, School of Economics and Human Resource Management, Leeds Metropolitan University, UK

The fourth edition of Human Resource Management offers a comprehensive and accessible analysis of contemporary theories and concepts in key human resources activities. It encourages students to think critically and evaluate the nature of HRM in order to develop a deeper understanding of employment relations.

Contents: PART 1: THE HUMAN RESOURCE MANAGEMENT ARENA / The Nature of Human Resource Management / Strategic Human Resource Management / International Human Resource Management / PART 2: THE HUMAN RESOURCE MANAGEMENT CONTEXT / Global Capitalism and Context of HRM / Restructuring Work and Organizations / PART 3: HUMAN RESOURCE MANAGEMENT PRACTICES / Human Resource Planning / Recruitment and Selection / Performance Management and Appraisal / Learning and Human Resource Development / Reward Management / Union-Management Relations / Employee Involvement and Relations / Employee Safety and Wellness / PART 4: THE EVALUATION CONTEXT / Evaluating Human Resource Management / Conclusion: Rebuilding Trust and Voice March 2007 Paperback

704pp £37.99

MANAGEMENT, WORK & ORGANISATIONS SERIES Series Editors: Gibson Burrell, Mick Marchington and Paul Thompson This series of textbooks spans Human Resource Management, Employee Relations, Organizational Behaviour and related Business and Management fields. It is relevant for a number of business and management courses, including MBA and postexperience courses, specialist Masters and postgraduate diplomas, professional courses and final year undergraduate courses.

Public Management A Critical Text Ian Greener, Reader, School of Applied Social Sciences, University of Durham, UK

Taking a critical approach, Ian Greener examines the key concepts and ideas of public management, not only in terms of their efficacy, but also in their private management and societal context.

Throughout the text comparative case studies introduce students to public management ideas from the US, the UK, and Europe.

Contents: Introduction / PART I: THE CONTEXT OF PUBLIC MANAGEMENTPART II: ORGANISATIONAL IDEAS IN PUBLIC MANAGEMENT UNDER CHALLENGE / PART III: CONTEMPORARY ISSUES IN PUBLIC MANAGEMENT -PART IV: CONCLUSION April 2009 Paperback

216pp £26.99

234x156mm 978-0-230-20328-0

246x189mm 978-0-230-00174-9

246x189mm 978-1-4039-8732-7

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

human resource management

Rethinking Reward Edited by Susan Corby, Professor of Employment Relations, University of Greenwich Business School, UK, Steve Palmer, Remuneration Specialist and Visiting Professor, London Metropolitan University, UK and Esmond Lindop, Independent Consultant UK

‘This book provides a much needed overview of contemporary developments in reward.

The array of high quality contributors manage to balance the provision of useful information on pay and benefits with a variety of critical analytical insights. As a consequence, the book will be of interest and value to policy makers, practitioners and academics.’ - Ian Kessler, Reader in Employment Relations, Oxford Said Business School, UK The top specialists in each aspect of reward focus on the issues of the moment, they also identify the most significant areas of change incorporating the latest research and challenge conventional thinking, providing a truly critical perspective.

An invaluable addition for both practitioners and sophisticated students.

October 2008 Paperback

280pp £26.99

234x156mm 978-0-230-53723-1

Reading Management and Organization in Film

Leadership

Emma Bell, Senior Lecturer in Organization Studies, University of Bath, UK

Keith Grint, Institute of Governance and Public Management, Warwick Business School, UK

’It is traditional to say of a superbly written and insightful book like this that it is ‘unputdownable’.

But Emma Bell’s book presses the reader, time and again, to put down the book and look at the films she writes so engagingly about, before picking up the book again for further invaluable insights into both management and the films themselves.’ Tony Watson, Nottingham Trent University, UK

Leadership provides a critical review and analysis of the key components of leadership. Against an historical backdrop, the text explores the foundations of good leadership, the relationship between leaders and subordinates and the role leaders play in the dynamics of organizational life.

Taking a critical perspective, this text is an ideal course companion for undergraduate and MBA students studying leadership.

May 2008 Paperback

January 2005 Paperback

240pp £23.99

234x156mm 978-0-230-52092-9

Strategy and Human Resource Management 2nd edition Peter Boxall, Professor of Human Resource Management, University of Auckland, New Zealand and John Purcell, Strategic Academic Adviser, ACAS, and Research Professor, Warwick University, UK

Limits and Possibilities

192pp £29.99

234x156mm 978-0-333-96387-6

Please use the following ISBN(s) to order all titles in this series: Hardback: 978-1-4039-3597-7 Paperback: 978-1-4039-3598-4

For more information on titles in this series please visit: www.palgrave.com/business/mwo

Provides a critical yet accessible account of the strategic role of HRM within organizations.

Updated to include the latest research, it expands the discussion of goals in HRM, builds a new typology of HR systems, contains new material on organizational culture and climate, and more fully examines HRM in services and the public sector.

November 2007 Paperback

384pp £31.99

234x156mm 978-1-4039-9210-9

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

25

employee relations Employee Relations

Workplace Health and Safety International Perspectives on Worker Representation Edited by David Walters, Professor of Work Environment and Theo Nichols, Distinguished Research Professor, both at School of Social Sciences, Cardiff University, UK

A cutting edge look at the experience of worker representation in the employment relations of workplace health and safety. Examining the extent to which existing arrangements deliver results, this book reflects on whether the effectiveness of worker representation is eroded or enhanced by current regulatory and organizational constructs.

October 2009 Hardback

248pp £60.00

216x138mm 978-0-230-21485-9

The Future of Union Organising Building for Tomorrow Edited by Gregor Gall, Professor of Industrial Relations; Director, Centre for Research in Employment Relations, University of Hertfordshire, UK

While ‘union organizing’ has developed over time and in many different environments, it has become apparent that a number of key problems have developed.

Evaluating its efficacy in terms of union strategies, tactics, styles and resources, this title outlines a number of strategies for improving these deficiencies.

July 2009 Hardback

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280pp £60.00

Union Revitalisation in Advanced Economies

Global Diversity Management An Evidence Based Approach

Assessing the Contribution of Union Organising

Mustafa Ozbilgin, Professor of Human Resource Management, University of East Anglia, UK and Ahu Tatli, Lecturer in International Human Resource Management, Queen Mary University London, UK

Edited by Gregor Gall, Professor of Industrial Relations; Director, Centre for Research in Employment Relations, University of Hertfordshire, UK

After a decade of ‘union organizing’ in Britain, the time has come to make a thoroughgoing assessment of it. This book evaluates the efficacy of the union organizing in terms of union strategies, tactics, styles and resources, and assesses the impact of differing regulatory regimes on union organizing.

April 2009 Hardback

240pp £60.00

216x138mm 978-0-230-20439-3

Employment Policy in the European Union Origins, Themes and Prospects Michael Gold, Royal Holloway College, University of London, UK

Providing a UK perspective on the EU’s social dimension, this text opens with a historical overview of EU social and employment policy, which is followed by chapters that focus on specific topics covered by the ‘social dimension’ of the European Union. These give the reader a detailed understanding of the nature of EU involvement in each area.

April 2009 Paperback

336pp £27.99

234x156mm 978-0-230-51812-4

‘Ozbilgin and Tatli have put the ‘global’ into diversity management by providing insight into the way cross-national approaches and the nature of an international labour force impact on organizational strategies. This provides an important addition to the literature on diversity management and will be of value to practitioners and students of equality and diversity alike.’

- Professor Geraldine Healy, Queen Mary, University of London, UK May 2008 Paperback

496pp £26.99

234x156mm 978-1-4039-9610-7

Labour Relations 3rd edition Frank Burchill, Emeritus Professor of Industrial Relations, Keele University, UK

‘The Third edition of Burchill’s book continues to provide a lucid, well structured and informed picture of the contemporary British industrial relations scene. It will be of interest and value to students, researchers, practitioners and policy makers with a stake in this field of study.’ - Ian Kessler, Reader in Employment Relations, Said Business School, University of Oxford, UK January 2008 Paperback

232pp £28.99

234x156mm 978-1-4039-0384-6

216x138mm 978-0-230-22242-7

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

employee relations Critical Perspectives on Work and Employment Series Series Editors: Irena Grugulis, Caroline Lloyd, Chris Smith and Chris Warhurst Critical Perspectives on Work and Employment combines the best empirical research with leading edge, critical debate on key issues and developments in the field of work and employment. Extremely well-regarded and popular, the series is linked to the highly successful International Labour Process Conference.

Work Matters

Creative Labour

Work Less, Live More?

Critical Reflections on Contemporary Work

Working in the Creative Industries

Critical Analysis of the Work-Life Boundary

Edited by Sharon C. Bolton, Professor of Organizational Analysis, Department of Management, University of Strathclyde, UK and Maeve Houlihan, Lecturer in Organizational Behaviour and Management, Quinn Business School, University College Dublin, Republic of Ireland

Edited by Alan McKinlay, Professor of Management, University of St Andrews, UK and Chris Smith, Professor of Organization Studies, School of Management, Royal Holloway, University of London, UK

Edited by Chris Warhurst, Professor of Labour Studies and Director, Scottish Centre for Employment Research, University of Strathclyde, UK, Doris Ruth Eikhof, Lecturer in Organization Studies, Department of Management and Organization, University of Stirling, UK and Axel Haunschild, Senior Lecturer in Human Resource Management, School of Management, Royal Holloway, University of London, UK

Work Matters brings together a strong collection of narratives from the ethnographic field to discover the reality of pressure and change in the modern workplace.

Chapter-by-chapter, experts in the field of work and employment examine empirical accounts and explain the forces shaping today’s organizations through a critical, contemporary perspective. The result is a powerful compendium of voices that will provoke a reassessment of work trends and inform the future of policy and managerial practice.

A Full Table of Contents is Available at: www.palgrave.com February 2009 Paperback

304pp £26.99

234x156mm 978-0-230-57639-1

Creative labour has become a growing area of the market, and of management study. Alan McKinlay and Chris Smith have compiled the first book to look at the creative industries from a labour process perspective. The text concludes with an authoritative investigation into managing new media workers.

Contents: PART I: THEORY AND OVERVIEW / C.Smith & A.McKinlay: Introduction: Labour Process Analysis and Creative Industries / C.Smith & A.McKinlay: Creative Labour: Contract, Content and Control / P.Thompson, M.Jones & C.Warhurst: From Conception to Consumption: Creativity and the Missing Managerial Link / S.Christopherson: Working in the Creative Economy Risk, Adaptation, and the Persistence of Exclusionary Networks / PART II: CREATIVE LABOUR AND PRACTICE / Film, Theatre and Television / K.Randle & N.Culkin: Still a ‘Perfect World for Capital’? / I.Grugulis & D.Stoyanova: I Don’t Know Where You Learn Them: Skills in Film and TV / A.Haunschild & D.Eikhof: Bringing Creativity to Market: Actors as Self-Employed Employees / A.McKinlay & B.Quinn: Making ‘The Bits Between the Adverts: Management, Collective Bargaining and Work in Commercial Television, 1979-2005 / PART III: NEW MEDIA / A.Pratt: Situating New Media Production: San Francisco, 1995-2000 / N.Mayer-Ahuja & H.Wolf: Beyond the Hype: Working in the German Internet Industry / F.Augustsson & Å.Sandberg: The Organisation of Creativity: Content, Contracts and Control in Swedish Interactive Media Production January 2009 10 illustrations Paperback

288pp

234x156mm

£26.99

978-0-230-22200-7

The relationship between work and life has become a key feature of much current government, practitioner and academic debate. In Work Less, Live More?, the authors respond to recent developments that challenge the work-life boundary, including the changing locations of work, new forms of work and work intensification.

April 2008 Paperback

248pp £27.99

234x156mm 978-0-230-53560-2

Please use the following ISBN(s) to order all titles in this series: Paperback: 978-0-230-23016-3

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

27

organization studies Organization Studies

Industrial Organizational Psychology

Work & Organizational Behaviour

Understanding the Workplace 3rd edition

Understanding the Workplace / 2nd edition

Paul E. Levy, University of Akron, USA

The third edition of this acclaimed text introduces students to the psychological factors active in the workplace, including the psychology of the workforce, employee health and well-being, organizational behaviour, motivation, human resources, and various dynamics of work interaction.

John Bratton, Professor of Sociology, Thompson Rivers University, Canada, Peter Sawchuk, Assistant Professor, Department of Sociology and Equity Studies in Education, University of Toronto, Canada, Carolyn Forshaw, Communications Consultant, Militza Callinan, Lecturer in Organizational Behaviour and Human Resource Management, Leeds University Business School, UK and Martin Corbett Warwick University, UK

Reviews of the 1st edition: ‘One of the most positive features of the book is the clarity of the language - dealing with complex ideas in an easy to understand way.’

- Dr Donald Hislop, Sheffield University Management School, UK ‘An impressive text...The pedagogical features will help students and more, they help overworked lecturers and tutors to organize their sessions. Will generate good student discussion about important issues.’

- Judith Chapman, University of Western Sydney, Australia ‘A very thorough and comprehensive text, introducing a refreshingly modern take on the classics of OB. By taking a critical approach, this book offers new perspectives on the workplace and its many facets.’ - Dr Christian Waldstrøm, Aarhus School of Business, Denmark Work and Organizational Behaviour covers everything required to teach organizational behaviour at an introductory level. Written specifically with undergraduate, MBA and foreign language students in mind, the book covers the essential three levels of analysis – individual, group and organizational. The text offers a balance between psychological and sociological perspectives on the subject and takes a critical, yet highly accessible, approach.

Contents: Industrial/Organizational Psychology: Then and Now / Research Methods in Industrial/Organizational Psychology / Job Analysis / Criterion Measurement / Performance Appraisal / Predictors / Selection Decisions and Personnel Law / Training and Development / Motivation / Job Attitudes / Stress and Worker WellBeing / Group Process and Work Teams / Leadership / Organizational Theory and Development September 2009 Hardback

528pp £43.99

280x220mm 978-1-4292-2370-6

Published by Worth Publishers

New in the 2nd edition: • New chapter on Organizational culture • Coverage of how the credit crunch and financial crises have affected the business world, and the knock-on effects for individual and group behaviour • New sections on work-life balance, identity, emotion, innovation and Corporate Social Responsibility • Over 50 new chapter research questions • Over 40 new case studies and box features, with a global focus • Extra support for non-native speakers of English • Revised structure for better fit to courses – providing clearer progression from individual, to group, to organizational issues • New co-author - Martin Corbett, Warwick Business School There is also an extensive website with resources for both lecturers and students.

Visit www.palgrave.com

March 2010 Paperback

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608pp £39.99

276x216mm 978-0-230-23061-3

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

organization studies

Storytelling in Organizations

Performing Gender at Work

From Theory to Empirical Research Anna Linda Musacchio Adorisio, Post-doctoral Research Fellow, New Mexico State University, Mexico Foreword by David Boje

Storytelling in organizations is a notion that encompasses both the stories that the organization produces and the ones told by its members. It provides both an in-depth treatment of the literature on narratives, stories and storytelling and an extensive empirical case from an American banking institution.

Contents: INTRODUCTION / PART I: STUDYING STORIES: A THEORETICAL BACKGROUND / Stories, Narratives and Storytelling Practices / Narrative Research in Organizational Studies / From Theory to Empirical Research / PART II: RESEARCH EXPERIENCE / Methodology and Methods / Las Cruces: Stories from a Southwestern Bank / From Empirical Research to Discussion of Findings / PART III: COMING BACK TO THEORY / Living Among Stories: Consolidated Narratives and Rough Fragments / Models of Decision-Making and the Everydayness of Decisions / Conclusions August 2009 224pp 15 photographs and 1 b/w table Hardback £60.00

216x138mm 978-0-230-23068-2

Elisabeth Kelan, Lecturer, Department of Management, King’s College London, UK

Providing a unique insight into how gender is performed in contemporary high-tech work and introducing a creative and novel way of analyzing the fluidity and rigidity of gender at work through discourse analytic methods the author highlights how changes in the world of work interact with changes in gender relations.

Contents: Introduction / Changes at Work and in Gender Relations / Theorising Performing Gender / Ideal Workers, Ideal Gender / Performing Gendered Work Biographies / Gender as an Ideological Dilemma / Conclusions July 2009 Hardback

264pp £60.00

216x138mm 978-0-230-57781-7

The Management of Meaning in Organizations Slawek Magala, Head, Department of Organizational Theory and HRM, Rotterdam School of Management, Erasmus University, The Netherlands

This book discusses the past, present and future of meaning. It shows how management of meaning in organizations fuels sociocultural evolution in complex societies, changing semantic fields of possible meanings ahead.

Contents: Introduction: Can Values and Meanings be Outsourced and if so to Whom? / The Past of Meaning (Lost and Gained in Historical Translations) / The Present Tense of Meaning (Underground Passages, The Cunning of Reason and the Return of Virtues) / The Future of Meaning (Cultural Revolutions, Social Transformations and the Struggle Between Truths and Democracies / Instead of Conclusions: Managerial Philosophies and Mirrors of Organizational Cultures February 2009 280pp 5 figures and 6 illustrations b/w Hardback £55.00

Media, Organizations and Identity Edited by Lilie Chouliaraki, Professor of Media and Communications, London School of Economics and Political Science, UK and Mette Morsing, Associate Professor and Professor of Corporate Social Responsibility, Copenhagen Business School, Denmark

The mass media, press and television have always been central in the formation of corporate identity and the promotion of business image and reputation.

This volume provides a new perspective into the interrelationships between media and organizations across three dimensions: Media as Business, Media in business and Business in the media.

Contents: L.Chouliaraki & M.Morsing: Introduction / PART I: MEDIA AS BUSINESS / J.Turow: Rethinking Television in the Digital Age / N.Thumim & L.Chouliaraki: BBC and New Media: Public Service Broadcasting in a Corporate Market Environment / P. Kjær: Expansion and Autonomy: The Rise of the Business Press / PART II: MEDIA IN BUSINESS / M.Morsing & A.Kjærgaard: Strategic Auto-communication in Identity-image Interplay: The Dynamics of Mediatizing Organizational Identity / E.Karmark: Mediatizing a Corporate Brand? Identityeffects on LEGO of Establishing a Media Company / J.P.Cornelissen, C.Carroll & W.J.L.Elving: Making sense of a crucial interface: Corporate Communication and the NEWS Media / PART III: BUSINESS IN THE MEDIA / P.van Ham: Place Branding and Globalization. Media is the Message? / A.Vestergaard: Identity and Appeal in the Humanitarian Brand / B.Czarniawska: The Construction of Businesswomen in the Media: Between Evil and Frailty November 2009 176pp 216x138mm 5 figures, 4 b/w tables and 4 photographs Hardback £55.00 978-0-230-51551-2

216x138mm 978-0-230-01361-2

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

29

organization studies

The Hidden Dynamics of Path Dependence

Culture and Climate in Health Care Organizations

Institutions and Organizations

Edited by Jeffrey Braithwaite, Professor and Director, Faculty of Medicine, University of New South Wales, Australia, Paula Hyde, Senior Lecturer in Leadership and Experiential Learning, Manchester Business School, UK and Catherine Pope, Reader in Health Services Research, University of Southampton, UK

Edited by Georg Schreyögg and Jörg Sydow, both Professors of Management, Free University of Berlin, Germany

The theory of path dependence continues to attract great interest in a range of disciplines.

An increasing number of scholars have started to explicitly use this theory for studying organizational inertia and institutional rigidities. This volume presents a collection of papers from various international conferences that address these issues.

Contents: PART I: THEORETICAL FOUNDATIONS / PART II: PATH DEPENDENCY IN PUBLIC AND PRIVATE ORGANIZATIONS / PART III: STRATEGIC PATH DEPENDENCY / PART IV: PATH-DEPENDENT INDUSTRY DEVELOPMENT / PART V: PATH DEPENDENCY OF POLICY AND INSTITUTIONS / PART VI: PERSPECTIVES ON A THEORY OF PATH DEPENDENCY A Full Table of Contents is Available at: www.palgrave.com November 2009 272pp 23 b/w tables and 8 figures Hardback £60.00

216x138mm 978-0-230-22081-2

This book showcases international research on health care organizations. It presents diverse and multidisciplinary approaches to studying differing health care settings, in international context. These approaches range from in depth observation to questionnaire based measures, investigating a spectrum of health care professionals.

Contents: PART I: CULTURE AND CLIMATE IN CHANGING HEALTH SYSTEMS / PART II: RELATIONSHIPS AND COLLABORATION / PART III: RESEARCH INTO PRACTICE A Full Table of Contents is Available at: www.palgrave.com December 2009 248pp 12 figures and 19 b/w tables Hardback £60.00

216x138mm

Japanese Corporate Transition in Time and Space Tomoko Kurihara, Research Associate, Department of Geography, Cambridge University, UK (formally ESRC Postdoctoral Fellow, working with Don Slater, London School of Economics and Political Science, UK)

This book is an ethnography of a Japanese white-collar workplace in Osaka carried out during the late 1990s. It explores the relevance of social models to the analysis of social relations and women’s status in the workplace by examining concepts of time, ritual, and space via the theory of practice.

Contents: Introduction / The Japanese Labour Market and the Structuring of Social Relations in the Company

by Gender / Experiencing Social Structure at the Point of Recruitment and the Tracking System / Analyzing Social Structure in the Workplace Through Experience / The Workplace as a Symbolic Community / The Office Space and Social Relations / The Impact of Interactive Technology on Social Dynamics in the Office October 2009 Hardback

300pp £35.00

246x189mm 978-1-4039-6654-4

978-0-230-58465-5

Performance Measurement of New Product Development Teams A Case of the High-Tech Sector Magdy G. Abdel-Kader, Brunel Business School, UK and Erin Yu-Ching Lin, PricewaterhouseCoopers, Taiwan

Using the example of four Taiwanese brand-name multinational companies, this study seeks to unpack the relationship between project team performance measurement systems and new product success/failure. It examines the use of performance measurement results and the resulting impact on team-member behaviour and functional departments.

December 2008 288pp Hardback £55.00

216x138mm 978-0-230-57384-0

ebook available from: Palgrave Connect Business & Management Collections

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organization studies

Friends and Enemies in Organizations

Organization and Development of Russian Business

Managing Knowledge Work and Innovation

A Work Psychology Perspective

A Firm-Level Analysis

2nd edition

Edited by Rachel L Morrison, AUT University, New Zealand and Sarah L Wright, Lecturer, University of Canterbury, New Zealand

An exploration into the ways in which friendships, isolation and enemy-ships influence and affect our experience of work. The theme of the research volume is ‘Alienation to Suffocation’; canvassing issues from loneliness and isolation through to the positive aspects of a friendly workplace.

Contents: R.L.Morrison & S.Wright: Introduction and Overview / S.Wright: In a Lonely Place: The Experience of Loneliness in the Workplace / H.Cooper-Thomas: Relationships and Organizational Socialization / T.Nolan & W.Küpers: Organisational Climate, Culture and Workplace Relationships / P.M.Sias & E.Gallagher: Developing and Maintaining Workplace Friendships / K.Sanders: Cooperative Behaviour in Organisations / R.L.Morrison: The Double Edged Sword: Organizational Outcomes of Friendships / B.Winstead & V.Morganson: Gender and Relationships at Work / J.Fritz: Rudeness and Incivility in the Workplace / A.Furnham: The Narcissistic Personality and Organizational Relationships / G.Birch & I.McCormick: The Dark Side: Relationships with Psychopaths at Work September 2009 272pp 9 tables and 4 figures Hardback £55.00

Edited by Tatiana Dolgopyatova, State University Higher School of Economics, Russia, Ichiro Iwasaki, Associate Professor, Institute of Economic Research, Hitotsubashi University, Japan and Andrei Yakovlev, State University - Higher School of Economics, Russia

This book is designed to scrutinize the Russian business sector in transition with special attention to firm organization, business integration, corporate governance, and company management.

Using a unique dataset of Russian joint-stock companies, the authors empirically analyze key issues for understanding the Russian corporate sector.

July 2009 272pp 73 b/w tables and 24 figures Hardback £65.00

216x138mm 978-0-230-21728-7

Organizational Learning How Companies and Institutions Manage and Apply Knowledge Jerry L. Wellman, Vice-President, Defense and Space Business Unit, Honeywell International, USA

Organizations capture and deploy what they have learned in four ways: Culture, Old Pros, Archives, and Processes.

This book describes the four approaches, their strength and shortcomings, and their interactions.

216x138mm 978-0-230-53876-4

Contents: Preface / Introduction / Organizations Generally Do Not Manage Knowledge Well / How Organizations Remember What They Know / Culture / The Way it is Around Here / Old Pros / I Remember When / Archives / It’s in Here Somewhere / Process / The Way Things Work Around Here / Putting Them Together / Pragmatics of Managing Organizational Knowledge / Closing / Bibliography / Index June 2009 Hardback

224pp £47.50

216x138mm 978-0-230-60614-2

Sue Newell, Bentley College, Boston, USA and Royal Holloway University of London, UK, Maxine Robertson, Queen Mary, University of London, UK, Harry Scarbrough and Jacky Swan, both at Warwick Business School, University of Warwick, UK

‘This is a splendid book in every respect: theoretically sophisticated, empirically rich, and very well written. A must textbook for any course in Knowledge Management.’ Haridimos Tsoukas, Professor of Organization Studies, Warwick Business School, UK and ALBA, Graduate Business School, Greece ‘I would strongly recommend it to anyone struggling to be more effective working with knowledge (which of course means practically all of us) as well as for any students wanting to know the latest thinking on this most important of management subjects.’ - Larry Prusak, Senior knowledge advisor to NASA and the World Bank and author of ‘Working Knowledge’.

Thoroughly grounded in an extensive body of international research and analysis, it demonstrates that knowledge work depends primarily on the behaviours, attitudes and motivations of those who undertake and manage it and not simply on the implementation of information systems technology.

Contents: Introducing Knowledge Work: Processes, Purposes and Contexts / Knowledge-intensive Firms / New Organizational Forms that Support Knowledge Work: The Role of ICT / Managing Knowledge Creation in Teams / Project-Based Organizations and Knowledge Work / Human Resource Management and Knowledge Work / ‘Knowledge Management Systems’ / The Role of Social Networks and Boundary Spanners / Managing Knowledge for Innovation / Conclusions: Understanding the Relationships between Knowledge Purposes, Knowledge Processes and Enabling Context June 2009 288pp 30 tables and 10 graphs Paperback £32.99

234x156mm 978-0-230-52201-5

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

31

organization studies

Work Organisations

Management and Organization

The Second Automobile Revolution

A Critical Approach 4th edition

A Critical Text 2nd edition

Trajectories of the World Carmakers in the XXI Century

Paul Thompson, Professor of Organizational Analysis, University of Strathclyde, UK and David McHugh, Senior Lecturer in Organizational Analysis, Lancashire Business School, University of Central Lancashire, UK

Incorporating a wealth of empirical research, Work Organisations successfully tackles the problem of how to apply controlled theories to an expanding and diversifying market.

This unique approach illuminates the ways in which managers employ organizational theories from a global, sociological perspective.

Contents: PART I: KEY ISSUES IN WORK AND ORGANIZATION / PART II: CONTEMPORARY CHANGES IN WORKING LIFE / PART III: UNDERSTANDING ORGANIZATIONAL BEHAVIOUR: ISSUES AND AGENDAS / PART IV: THEORISING ORGANISATIONS June 2009 Paperback

544pp £34.99

246x189mm 978-0-230-52222-0

Stephen Linstead, Professor of Critical Management, Department of Management Studies, University of York, UK, Liz Fulop, Professor of Management, Griffith University, Australia and Simon Lilley, Professor of Information and Organization, University of Leicester, UK

‘Fantastic! I’m positively thrilled about a new version of this brilliant book, a major contribution which is sure to delight students and lecturers alike. It represents a real step forward in management and organization studies by breaking with tired oppositional thinking, elegantly blending critical and pragmatic approaches, and covering all key themes in the contemporary discussion. Rigorous yet playful, practical yet intellectually and analytically challenging, this book truly is a complete package.’ - Alf Rehn, Chair of Management and Organization, Åbo Akademi University, Finland and Professor of Innovation and Entrepreneurship, Royal Institute of Technology, Sweden Provides students with a reappraisal of the core issues at the heart of management studies. Keeping practice firmly in mind, this text is a challenging yet accessible introduction for advanced undergraduate, MBA and specialist Masters students.

January 2009 Paperback

880pp £39.99

246x189mm 978-0-230-52221-3

Edited by Michel Freyssenet, GERPISA Co-director and CNRS Research Director, National Centre of Scientific Research (CNRS)

The rapid takeoff of the continent-sized national economies and the increasing expense of extraction have led to strong tensions in petrol prices and a race towards alternative driving systems. This book analyzes the emergence of a second automobile revolution through the trajectories of automobile firms since the nineties.

May 2009 Hardback

488pp £80.00

216x138mm 978-0-230-21971-7

Power at Play The Relationships between Play, Work and Governance Niels Åkerstrøm Andersen, Professor, Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark

More and more adults participate as employees in games at work and in public and voluntary organizations. Power at Play covers the intricate linkages between pedagogy, play and power. It shows how power today suspends itself through play and analyzes organized play as a symptom of more radical changes of the exercise of power in work and society.

April 2009 192 pp 216x138mm 35 figures, 6 b/w photograps and 8 b/w tables Hardback £65.00 978-0-230-22820-7

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organization studies • marketing and sales

Private Selves in Public Organizations

Understanding the Social Economy and the Third Sector

The Psychodynamics of Organizational Diagnosis and Change Michael A. Diamond, Professor, Department of Public Administration, University of MissouriColumbia, USA and Seth Allcorn, Principal of DyAD, a consulting company that supports change in organizations

This book explores organizations as not simply rational, technological structures and networks for organizing people around tasks and services; it defines organizations as relational, experiential, and perceptual systems.

May 2009 Hardback

228pp £45.00

216x138mm 978-0-230-61309-6

The Realities of Work 3rd edition Mike Noon, Professor of Human Resource Management, School of Business and Management, Queen Mary, University of London, UK and Paul Blyton, Professor of Industrial Relations and Industrial Sociology, Cardiff Business School, Cardiff University, UK

The Realities of Work, 3rd edition provides students with a critical and sociological approach to the examination of the experience of work, taking the perspective of the employee. The new edition is fully updated, including coverage of topical issues such as emotion work, skill change, work-life balance, representation and discrimination.

November 2006 Paperback

448pp £31.99

Simon Bridge, Simon Bridge and Associates, Brendan Murtagh, School of Environmental Planning, Queen’s University Belfast, UK and Ken O’Neill, Enterprise and Small Business Development Unit, University of Ulster, UK

‘A valuable new text which explores and maps out this emerging area with useful case studies and an international context.’ - Paul Palmer, Professor of Voluntary Sector Management, Cass Business School, City University London, UK Bringing together a comprehensive range of topics in one resource, students will gain a working knowledge of the social economy and social capital, illustrated by comparison with the private and public sectors and real-world examples.

October 2008 20 illustrations Paperback

320pp

234x156mm

£24.99

978-0-230-51813-1

Marketing AND SALES

Marketing Through Turbulent Times Jenny Darroch, Assistant Professor of Marketing, Peter F. Drucker and Masatoshi Ito Graduate School of Management, USA

‘While every executive is currently preoccupied, and perhaps immobilized, with how to compete in tumultuous times, this is the very first practical managerial guidebook to help managers not only compete, but win.

Importantly, this is not simply an interesting ‘thought piece’, but rather based on solid empirical evidence examining how firms accelerated out of recessionary times versus firms that simply survived.’ - Bernie Jaworski, Monitor Executive Development, Monitor Group Marketing Through Turbulent Times offers a range of tools, principles and approaches for decision makers who want to lead their organization toward a robust future by ensuring that their marketing strategies are not only relevant for today’s difficult environment but will also lay the foundation for innovative growth opportunities.

Contents: Introduction / PART I: THE CONTEXT / PART II: STAYING FOCUSED / PART III: PUSHING THE BOUNDARIES / SECTION IV: RISKS, BENEFITS AND OTHER THINGS A Full Table of Contents is Available at: www.palgrave.com October 2009 192pp 5 b/w tables and 8 figures Hardback £25.00

234x156mm 978-0-230-23730-8

246x189mm 978-1-4039-9493-6

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

33

marketing and sales

The Golden Crossroads Multidisciplinary Findings for Business Success from the Worlds of Fine Arts, Design and Culture

Globalizing Ideal Beauty

How Female Copywriters of the J. Walter Thompson Advertising Agency Redefined Beauty for the Twentieth Century Denise H. Sutton, has worked in higher education, New York City, USA, Professor and Administrator and Director of Communications, Harlem Childrenís Zone

Marco Bevolo, formerly Director, Philips Design headquarters, The Netherlands

‘The Golden Crossroads is a deeply insightful examination of the confluence of art, culture, and business touching upon the pivotal trends of the past and present while highlighting the opportunities that lay before us. Marco Bevolo’s prophetic words ‘what matters most is inspiration and action’ should remain at the forefront of our imagination as we seek to define new cultural experiences.’ - Bruce Mau, Designer and Thought Leader, USA ‘This book shows us very fundamental insights albeit ones we’ve been missing these past years. Art is essentially the same as business in terms of expression of ‘vision’, either through artifact or product/service. As a brand consultant, I highly recommend this book not only to anyone in art-related field but also to key people who lead in business.’ - Rieko Shofu, Executive Manager, Hakuhodo, Japan

Globalizing Ideal Beauty is the forgotten history of a group of women copywriters whose successful ad campaigns went international in the 1920s and spread an American notion of feminine appeal from Bangor to Bangkok. Sutton’s approach is grounded in a huge body of original archival research that has so far remained largely untapped.

Contents: Introduction / From Suffrage to Soap / ‘Good Looks Supremacy’ / Selling Prestige and Whiteness / Selling Sex and Science / J. Walter Thompson’s International Expansion and the Ideology of Civilization / J. Walter Thompson’s International Ads / Index October 2009 Hardback

224pp £57.50

216x138mm 978-0-230-61174-0

This book looks at the field of fine arts, design and culture as an alternative source of inspiration for ways to work. It is a book about a better future for brand marketing and business leadership, thanks to the dreams and the visions of artists, designers and other creative industry leaders.

Contents: Acknowledgments / General Introduction / The ‘Golden Crossroads’ Manifesto / Introduction Section I: Methodologies and Perspectives / The Approach Behind this Book / Diverse Perspectives on Fine Arts / Introduction Section II: Protagonists and Movements / Psychology of the Arts: How it Works for Work / Art Movements and the Art of Marketing Brands / Introduction Section III: Relationships and Museums / The Art of Relationships: From Communities to Collections / Between ‘Ideology’ and ‘Space’ the Museum Experience / Introduction Section IV: ‘Design and Futures’ / Design: Directions Towards the Future / Regional Gods: The Emergence of New Geographies in the World of Fine Arts and Creativity / The Future of Fine Arts - According to the Rest of Us / Conclusions / Bibliography

October 2009 Hardback

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240pp £25.00

234x156mm 978-0-230-22418-6

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

marketing and sales

Digital Advertising

Sensory Marketing

Andrew McStay, Senior Lecturer in Advertising, London College of Communication, UK

Digital media offer exciting potential for advertising and marketing. This text looks at the cultural, commercial and creative practices of advertizing in these environments. Combining industry and critical perspectives, it analyses key theory, concepts and trends in the field. This is ideal reading for students of Media Studies and Advertizing.

Contents: Introduction / The History and Business Environment of Digital Advertising / Forms and Content: Beyond the Pop-up / The Business Practice and Cultural Contours of Dataveillance / Conceiving User Approaches to Digital Advertising / Policy and Regulation / Creativity, Science and the New Consumer / Conclusions, Ethics and Future Directions November 2009 208pp 234x156mm 5 b/w tables, 4 b/w photographs and 1 diagram Hardback £55.00 978-0-230-22240-3 Paperback £17.99 978-0-230-22241-0

Beyond Hofstede Culture Frameworks for Global Marketing and Management Edited by Cheryl Nakata, Associate Professor, University of Illinois at Chicago, USA

Hofstede introduced a culture paradigm that has been widely influential in international business.

However, it’s relevance in light of culture’s increasing complexity due to globalization has been questioned. Alternative culture frameworks and perspectives are offered by leading scholars in global marketing and management.

July 2009 Hardback

304pp £55.00

216x138mm 978-0-230-20239-9

Bertil Hultén, Associate Professor, Baltic Business School, Kalmar University, Sweden, Niklas Broweus, Marketing Consultant and Marcus van Dijk, Tutor, University of Kalmar, Sweden

‘The five senses are part of customers’ perception of goods and services. However, this has not been included in marketing models and the literature on this topic is scarce. Therefore, this book on Sensory Marketing fills a major gap in the marketing literature. It elaborates in-depth on sensory experiences and develops a sensory marketing framework for managers and students alike. It also extends our understanding of customers’ brand experiences and places it in a sensory marketing context.’ - Christian Grönroos, Professor of Service and Relationship Marketing, Hanken School of Economics, Finland The book covers the ongoing shift from mass-marketing and micro-marketing to sensory marketing in terms of the increased individualization in the contemporary society. It shows the importance in reaching the individuals’ five senses at a deeper level than traditional marketing theories do.

May 2009 200pp 234x156mm 3 b/w tables, 5 b/w illustrations and 10 figures Hardback £25.00 978-0-230-57657-5

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary

Rainmaking Presentations How to Grow Your Business by Leveraging Your Expertise Joseph Sommerville, Founder of Peak Communication Performance

Written by a top presentation coach and National Speakers Association speaker, this book delivers a timetested presentation system that increases business for those in the professional services industry.

Contents: Leveraging Expertise: Grow Your Business by Leveraging Your Expertise / Analyze: Connecting with Your Audience / Strategize: Rainmaking Presentations Contain Purpose / Organize: Rainmaking Presentations Transform Information into Knowledge / Vitalize: Rainmaking Presentations Make the Theoretical Concrete / Verbalize: Rainmaking Presentations Persuade with Language / Visualize: Rainmaking Presentations Illustrate Ideas / Dramatize: Rainmaking Presentations Engage Listeners / Rainmaking Presentations in Different Contexts / How to Discover and Create Rainmaking Opportunities / Marketing Your Rainmaking Presentations: Materials and Methods May 2009 Hardback

224pp £16.99

234x156mm 978-0-230-60948-8

The King of Madison Avenue David Ogilvy and the Making of Modern Advertising Kenneth Roman, formerly Chairman and CEO of Ogilvy & Mather

‘Roman has written a fine book on his former boss. He has a gem of a subject and, as well as a fund of anecdotes, he provides a clear-eyed, unsentimental portrait of a brilliant tyrant.’ - John Gapper, Financial Times This biography traces Ogilvy’s remarkable life, from his short-lived college education and undercover work during World War II to his many successful years in New York advertising. He redefined the advertising world, inspiring countless people to devote their lives to it. The book includes a wealth of photos, recordings and archive papers.

January 2009 272pp 234x156mm 8 glossy pages b/w photographs Hardback £17.99 978-1-4039-7895-0

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

35

marketing and sales

Mastering Fashion Marketing Tim Jackson and David Shaw, Senior Lecturer in Marketing and Retailing, both at London College of Fashion, UK

This is the first book on the subject that combines contemporary marketing theory with analysis of operational marketing practice within the fashion industry. It contains the views of key practitioners and much original case study material from leading fashion organizations to provide unique insights into the reality of fashion marketing.

Contents: Introduction / The Customer and Fashion Consumption / Marketing Research and Information for Fashion / Fashion Segmentation, Targeting and Positioning (STP) / Marketing Mix: The Fashion Product / Marketing Mix: Pricing in Fashion / Marketing Mix: Promotion and Marketing Communications / Marketing Mix: Place / Channels of Distribution and Service / Branding in Fashion and Luxury / New Approaches to Fashion Marketing / Strategic and Tactical Planning in Fashion Marketing / Glossary / Index December 2008 Paperback

400pp £16.99

Palgrave Master Series

234x156mm 978-1-4039-1902-1

Services Marketing

International Marketing

Text and Cases 3rd edition Steve Baron, Professor of Marketing, University of Liverpool Management School, UK, Kim Harris, Professor of Marketing, University of Lincoln Business School, UK and Toni Hilton, Associate Deane, Westminster Business School, UK

‘A well written and accessible text, rigorously underpinned with theory and copious references. I particularly liked the emphasis on small scale businesses.’ - Adrian Palmer, Professor of Marketing, School of Business and Economics, University of Wales Swansea, UK Marketing is crucial in any industry: for service based organizations it’s absolutely critical. This textbook looks at the issues, models and theories behind services marketing. It is supported by a range of substantial international case studies and offers an insight into the operation of many different service industries.

December 2008 Paperback

376pp £34.99

Ogenyi Omar, Reader in Marketing, Department of Marketing and Enterprise, University of Hertfordshire, UK

International Marketing provides a comprehensive and relevant introduction to international marketing strategies. The author, Ogenyi Omar, analyzes the key issues and problems facing marketing managers in organizations around the globe whilst demonstrating practical remedies through an extensive range of real-world case studies.

November 2008 Paperback

544pp £39.99

246x189mm 978-1-4039-0068-5

Sales Management Theory and Practice 3rd Revised edition

246x189mm 978-0-230-52093-6

Bill Donaldson, Professor of Marketing, Aberdeen Business School, Robert Gordon University, UK

’A must-have book for students of sales management, lecturers and aspiring sales managers.’ - Peter Williams, Leeds Business School, Leeds Metropolitan University, UK May 2007 Paperback

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320pp £34.99

246x189mm 978-0-333-99851-9

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

branding

Building Brand Authenticity

Branding

7 Habits of Iconic Brands

Places

Michael B. Beverland, Professor of Marketing, RMIT University, Australia

Identity, Image and Reputation Simon Anholt, Parliamentarian, European Cultural Parliament

Place branding is happening. A new field of practice and study is in existence and whatever we choose to call it there can no longer be any doubt that it is with us.

This collection of intuitive and well-researched articles examines how places and regions see themselves, and how they reflect this in their branding Contents: Introduction / Some Important Distinctions in Place Branding / Nation Brand as Context and Reputation / Is Place Branding a Capitalist Tool? / Why Brand? Some Practical Considerations for Nation Branding / When Place Images Change / Public Diplomacy and Place Branding: Where’s the Link? / ‘Brand Europe’ – Where Next? / Public Sector, Private Sector / Place Branding: Is it marketing, or isn’t it? / More on Brands / ‘Nation Branding’ in Asia / Place Branding: Cause or Effect? / Should Place Brands be Simple?

November 2009 192pp 3 b/w tables and 1 figure Hardback £25.00

234x156mm 978-0-230-23977-7

Building Brand Value the Playboy Way

‘There are only a few people on the planet that can combine the academic knowledge and practical insights of Mike Beverland. His new book offers invaluable insights on branding and should be a must-buy for those in the know. In fact it will almost certainly become the authentic guide to brand authenticity.’ - Mark Ritson, Associate Professor, Melbourne Business School, Australia The projection of authenticity is one of the key pillars of marketing. Research reveals that consumers seek authenticity through the brands they choose. Based on extensive research with consumers and brand managers this book offers seven guiding principles for building brand authenticity.

Contents: The New Brand Reality / Why Authenticity / The Authenticity Of Stories / Appearing As Artisanal Amateurs / Sticking To Your Roots / Love The Doing / Market Immersion / Be At One With The Community / Indoctrinate Staff Into The Brand Cult / What Can You Do? / References October 2009 224pp 1 b/w table and 3 figures Hardback £25.00

234x156mm 978-0-230-58031-2

Susan Gunelius, President and CEO, KeySplash Creative, Inc.

Susan Gunelius uncovers how a brand about sex survived and thrived despite attacks from every direction, in an increasingly competitive market and jaded consumers. It’s the story of brand building, brand value, brand longevity and the ultimate brand champion.

Contents: PART I: REINVENTING AN INDUSTRY - THE YEARS UP TO 1959 / The Brand Dream / A Brand is Born / Nurturing a Brand / The First Brand Extensions / PART II: A BRAND RISES DESPITE THE NAYSAYERS - THE 1960’S / Growth Explosion / Defending the Brand / Living the Brand / PART III: THE BRAND GOES GLOBAL - THE 1970’S / The Brand Seen and Protested Around the World / A Brand Peaks / A Brand Gives Back / PART IV: A BRAND IN DECLINE - THE 1980’S / A Changing World / A Changing of the Guard / A Change of Course / PART V: REINVENTING A BRAND - THE 1990’S / A New Focus / New Brand Extensions / The Brand Champion Returns to the Spotlight / PART VI: A BRAND RISES BACK TO THE TOP - THE 2000’S / A Brand for a New Generation / Focus on Relationship Branding / The Future of the Playboy Brand September 2009 208pp 2 figures Hardback £25.00

234x156mm 978-0-230-57789-3

Can’t find what you’re looking for?

Our complete catalogue of over 23,000 titles is available at

www.palgrave.com 1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

37

branding

Good for Business

The Global Corporate Brand Book

The Rise of the Conscious Corporation Andrew Benett, CEO of Euro RSCG NY and Global Chief Strategy Officer of Euro RSCG Worldwide Cavas Gobhai, Business Consultant, USA, Ann O’Reily, Content Director, Euro RSCG’s Knowledge Exchange, USA and Greg Welch, Global Practice Leader, Spencer Stuart, USA

In this timely book, two top branding experts team up with a highly regarded specialist in corporate culture and a leading global search consultant to illustrate just how the most dynamic and promising companies of today are charting a new path for the corporate brand of tomorrow.

Contents: PART I: THE CONSUMER AND THE COMPANY OF THE FUTURE / Rethinking the Role of the Corporation / Welcome to the Consumer Republic / Four Cornerstones of the Corporate Brand of the Future / PART II: REINVENTING CORPORATE CULTURE / The Conscious Corporate Brand and the Rewards of Reputation / What It Takes to Be a Leader of Tomorrow / Creating a Culture to Engage the Talent of Tomorrow / Creating Effective Brand Messengers in a Second-Opinion Society / PART III: ACCELERATING THE MOMENTUM OF THE CORPORATE BRAND / Vision, Shmision - Getting Real with a Useful Statement of Direction / Living the USOD: Embedding and Sustaining It / Maximizing Tomorrow’s Brand Value by Living Clear Values Today October 2009 Hardback

256pp £20.00

Michael Morley, Edelman Public Relations, USA

‘Michael Morley’s book recognizes the inextricable linkage between brand and corporate reputation.

Companies must recognize the evolution from shareholder to stakeholder society, with broader objectives such as community benefit and social good alongside profit maximization. You cannot buy a positive image; you earn it through action. ‘Be it, don’t buy it’ is the way forward.’ - Richard Edelman, President and CEO, Edelman The corporate brand can be considered as the definition of the company. This book by a leading practitioner explores the connections between corporate brands, corporate reputation, relationships, perceptions and image and shows how reputation can be enhanced and corporate brand equity strengthened over the long term.

May 2009 248pp 234x156mm 3 b/w photographs, 11 b/w tables and 16 figures Hardback £27.00 978-1-4039-9663-3

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

Place Branding Glocal, Virtual and Physical Identities, Constructed, Imagined and Experienced Robert Govers, Adjunct Associate Professor, Visit Flanders Chair in Tourism Management of the Consortium University of Leuven, Belgium and Frank Go, Professor, Rotterdam School of Management, The Netherlands

’This book makes a very useful addition to the rather scarce literature on the subject. What I always look for, and what I’m particularly gratified to find in this book, is a prominent acknowledgement of the ‘deeds not words’ school of thought which I devote most of my energies to communicating.’ – Simon Anholt, Government Advisor; Author of the Anholt Nation Brands Index and Competitive Identity (Palgrave); Member of the UK Foreign Office’s Public Diplomacy Board The topic of place branding is moving from infancy to adolescence. Many cities, and nations have already established their place brand and this well documented new book brings the fundamentals of place branding together in an academic format but is at the same time useful for practice.

July 2009 344pp 234x156mm 12 b/w photographs, 25 b/w tables and 25 figures Hardback £27.50 978-0-230-23073-6

234x156mm 978-0-230-61687-5

Brand Avatar Translating Virtual World Branding into Real World Success Alycia de Mesa, Consultant, de Mesa Brand Consultants

Virtual worlds such as Second Life, have millions of users worldwide. Virtual world ‘residents’ wield huge purchasing power, and use real money in the online economies. Companies as diverse as Adidas, Jean-Paul Gaultier, and MTV have plunged into these unchartered waters to give their brands a virtual presence, using varied strategies.

March 2009 Hardback

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200pp £25.00

234x156mm 978-0-230-20179-8

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

branding • retailing

BrandDigital Simple Ways Top Brands Succeed in the Digital World

Trends, Tactics, Techniques

Luxury Online

Allen P. Adamson, MD, Landor Associates and Author of BrandSimple Foreword by David Kirkpatrick, Senior Editor, Internet & Technology, Fortune Magazine

’Informative and engagingly written, this book will guide marketers and executives through the rapidly changing digital landscape and help them make informed decisions regarding the most effective branding opportunities available for their companies.’ Publishers Weekly This book offers a comprehensive assessment of the future marketing landscape, including discussion of how global digital acceleration has affected brands through the social networking and customer-based brand promotion of websites such as Google and MySpace. Includes many case studies of successful digital branding.

August 2009 304pp 18 b/w photographs Paperback £12.00

Luxury Fashion Branding

Retailing

246x189mm 978-0-230-61762-9

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

Uché Okonkwo, Director and Co-Founder, Luxe E.t.c

Styles, Systems, Strategies Uché Okonkwo, Director and Co-Founder, Luxe E.t.c

Reviews of the author’s last book: ‘Luxury Fashion Branding is a groundbreaking text addressing the business of luxury fashion from a strategic viewpoint…’ Fibre 2 Fashion ‘Insightful and thoughtprovoking - this is an indispensable guide to those looking to understand the modern luxury industry.’ - Mark Dunhill, CEO, Fabergé This new book focuses on the analysis of the online strategy and development of the luxury industry, tracing the evolution of the Internet from a means of communication to a trade and distribution channel. The author provides a comprehensive evaluation and a critical assessment of the tactics required for the management of luxury brands online.

Contents: Foreword / Author’s Note / Acknowledgement / Introduction: Who is Afraid of the Internet? / Connected Luxury / e-People are Real People / Web 2.0. (or Whatever you Choose to Call it) is REAL! / Luxury Communications, the ‘e’ Way / The e-Experience: Creating More Than a Luxury Website / The New Reality of Luxury e-Marketing and e-Branding / Selling a ‘Dream’ Online / Beyond the Internet: Technology & Innovation for Luxury / Luxury Best & Worst Practices Online / Epilogue: Interview with Uché Okonkwo November 2009 320pp 221 colour photographs Hardback £25.00

This groundbreaking fashion branding and management text brings an analytical business dimension to the marketing and corporate techniques of the luxury fashion goods industry.

It will make engaging reading for anyone who wishes to learn about the captivating business of turning functional products into objects of desire.

May 2007 Hardback

352pp £27.00

234x156mm 978-0-230-52167-4

ebook available from: Palgrave Connect Business & Management Collections, Waterstone’s

Zara and her Sisters The Story of the World’s Largest Clothing Retailer Enrique Badía, Business Writer

Review of the Spanish Edition: ‘The author of this book clarifies all legends about Zara in order to explain the key to success of a company that at first sold housecoats and later on has become the second biggest clothes seller in the world.’ - El País

234x156mm 978-0-230-55536-5

Zara is the best known Spanish brand at an international level, and is listed among the hundred most valuable companies in the world.

This insightful new book reveals the secrets behind Zara’s success and examines the steps that its creator, Amancio Ortega, took to make Zara the global market leader in fashion.

July 2009 312pp 17 colour photographs Hardback £25.00

234x156mm 978-0-230-22991-4

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

39

retailing • international business

Electronic Markets

International Business

Benefits, Costs and Risks Edited by Craig Standing, Professor of Strategic Information Management, Edith Cowan University

This book examines the developments in electronic markets in relation to three key areas: online retailing, electronic collaboration and electronic marketplaces.

Each chapter is authored by leaders in their field providing cutting edge perspectives on how to take advantage of electronic markets.

Contents: Contents: S.Standing: Online Retailing, Electronic Marketplaces and Electronic Collaboration / PART 1: ONLINE RETAILING / B.Florenthal & A.Shoham: Matching E-tailing Strategies to Customers’ Behavior: Three Levels of Interaction / S.Swaid & R.Wigand: The Customer Perspective of E-Service Quality: An Empirical Study / P.McElhone & A.Yacyshyn: Consumer Value within a Click-and-Mortar Construct / A.Noy & Y.Dan-Gur: A Framework of Two Tiers to Enhance Trust in Recommender Systems / PART 2: KNOWLEDGE SHARING AND ELECTRONIC COLLABORATION / H.Cripps: Barriers to Electronic Clustering / A.Parssian & S.Standing: Assessing the Value of Knowledge: A Knowledge Market Perspective / PART 3: ELECTRONIC MARKETPLACES AND PORTALS / S.Standing & C.Standing: The Relationship Between Electronic Marketplace Strategy and Structure / S.Standing, I.Sims & C.Standing: The Use and Perception of E-marketplaces: An Institutional Perspective / R.Stockdale: Designing Community into an E-Marketplace / D.Gengatharen: The Role of Trust in the Success and Failure of Regional Internet Community Portals in Promoting SME e-Commerce Adoption October 2009 208pp 15 figures and 35 b/w tables Hardback £60.00

40

216x138mm 978-0-230-22922-8

States Versus Markets The Emergence of a Global Economy 3rd edition Herman M. Schwartz, Professor of Politics, University of Virginia, USA

’This edition improves on an already outstanding text. He brings it up-todate in a manner that places students at the centre of important contemporary debates.

If students have a choice of textbooks, this is the one.’ - Randall D. Germain, Carleton University, Canada ‘States versus Markets has long been essential reading…this new third edition is yet better and richer than earlier excellence. It is not only an impressive work of scholarship but also a pleasure to read, culminating in a dramatic account of financial crisis and the future of the global political economy.’ - Geoffrey R.D. Underhill, University of Amsterdam, The Netherlands States versus Markets shows that globalization is not a novel phenomenon but a recurrent process whereby markets have, since the sixteenth century, periodically redistributed economic activity. This revised and updated new edition takes account of the new rise of Asia and the global financial crisis originating in the US housing finance system.

The Gene Revolution and Global Food Security Biotechnology Innovation in Latecomers Banji Oyelaran-Oyeyinka, Director, Monitoring and Research Division, UN-HABITAT and Padmashree Gehl Sampath, Research Fellow, United Nations University-MERIT

Using the concept of innovation capacity, this book, using recent field data from countries in Asia and Africa, competently demonstrates how biotechnology can contribute to sustainable economic development. The approach articulates the imperative for developing countries to build up specific capabilities backed up by policies and institutions.

Contents: Introduction / Agricultural Biotechnology and Innovation Capacity in Late Development / Catching Up in Biotechnology in Malaysia / Vietnam’s Biotechnology: Building Local Capacity Through State Vision / Nigeria as a Lagging Follower in Biotechnology / Tanzania’s Incipient Innovation Capacity in Biotechnology / Comparative Analysis of Innovation Capacity in Latecomer Countries / Conclusions and Policy Insights December 2009 223pp 216x138mm 47 b/w tables and 22 b/w line drawings Hardback £60.00 978-0-230-22882-5

Contents: Introduction / PART I: STATES, AGRICULTURE, AND GLOBALIZATION / PART II: THE REEMERGENCE OF GLOBALIZATION November 2009 360pp 234x156mm 26 b/w tables and 11 b/w line drawings Hardback £65.00 978-0-230-52133-9 Paperback £25.99 978-0-230-52128-5

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

international business

The Strategic Development of Multinationals

The Multinational Enterprise Revisited

International and CrossCultural Management Studies

Subsidiaries and Innovation

The Essential Buckley and Casson

A Postcolonial Reading

Edited by Marina Papanastassiou, Department of International Economics and Management, Copenhagen Business School, Denmark and Robert Pearce, Professor, Economics, Henley Business School, University of Reading, UK

Globalization is a ‘buzzword’ for the twenty-first century, but this volume argues that it is not possible to understand the current global economy without understanding the multinational.

Contents: M.Papanastassiou & R.Pearce: Subsidiaries, Innovation and the Strategic Development of Multinationals / R.Pearce & M.Papanastassiou: Creative Transition and the Role of MNE Subsidiaries in Hostcountry Industrialisation / R.Pearce, M.Papanastassiou & F.Filippaios: Strategic Internalisation and the Growth of the Multinational Firm / D.Manolopoulos, M.Papanastassiou & R.Pearce: Technology Sourcing in Multinational Enterprises and the Roles of Subsidiaries: an Empirical Investigation / D.Dimitropoulou, R.Pearce & M.Papanastassiou: Strategic Heterogeneity and MNEs’ Investments in the Integrating European Economy / R.Pearce & M.Papanastassiou: To “Almost See the World”: Hierarchy and Strategy in Hymer’s View of the Multinational / M.Papanastassiou & R.Pearce: Individualism and Interdependence in the Technological Development of MNEs: the Strategic Positioning of R&D in Overseas Subsidiaries / R.Pearce & M.Papanastassiou: Multinationals and National Systems of Innovation: Strategy and Policy Issues / R.Pearce & M.Papanastassiou: Internalisation and Individualism : MNE Laboratories’ R&D Collaborations / M.Papanastassiou & R.Pearce: Funding Sources and the Strategic Roles of Decentralised R&D in Multinationals / M.Papanastassiou, R.Pearce & G.Anastassopoulos: Globalisation of Technology and the Movement of Scientific Personnel in Multinational Enterprises in Europe / R.Pearce & M.Papanastassiou: Multinationals and Economic Performance in the Era of Globalisation October 2009 264pp 6 figures and 30 b/w tables Hardback £55.00

Peter J. Buckley, Professor of International Business, University of Leeds, UK and Mark Casson, Professor of Economics, University of Reading, UK

This book contains the key writings by the authors on the future of the multinational enterprise published over the last thirty years. It contains seminal pieces with a new introduction and conclusion to tie these pieces together in a comprehensive overview of the theory of the multinational enterprise.

Gavin Jack, Professor of Management, Graduate School of Management, La Trobe University, Australia and Robert Westwood, Professor of Organization Studies, School of Management, University of Technology, Australia

Drawing on postcolonial theory this text offers a critique of international management. It argues that such disciplines are Western discourses and exhibit historical and current resonances with the vicissitudes of the so called ‘colonial project’.

The book explores alternative approaches to the question of the ‘other’ in late global capitalism.

Contents: The Future of the Multinational Enterprise After 30 Years – the Continued Relevance of the Book / The Optimal Timing of a Foreign Direct Investment / A Theory of Cooperation in International Business / Multinational Enterprises in Less Developed Countries: Cultural and Economic Interactions / Organising for Innovation: The Multinational Enterprise in the TwentyFirst Century / An Economic Model of International Joint Ventures / Models of the Multinational Enterprise / Analysing Foreign Market Entry Strategies: Extending the Internalisation Approach / The Moral Basis of Global Capitalism: Beyond the Eclectic Theory / Strategic Complexity in International Business / Edith Penrose’s Theory of the Growth of the Firm and the Strategic Management of Multinational Enterprises

Contents: PART I: THE ORTHODOXIES OF ICCM / Towards A Postcolonial Reading of ICCM / The Commitments and Omissions of ICCM / The Institutional Present / PART II: HISTORICIZING ICCM / Colonial Legacies / Modernization, Industrialization and Development / Globalization and Multiculturalism / PART III: STRATEGIES OF APPROPRIATION IN ICCM / Representational Strategies One: Orientalism and Othering / Representational Strategies Two: Establishing a Canon / Engagement, Hybridization and Resistance / PART IV: REFRAMING ICCM / Decolonizing Methodology in ICCM / Towards An Alternative Institutional Present / Conclusion

December 2009 288pp 21 figures and 21 b/w tables Hardback £55.00

December 2009 7 b/w tables Hardback

216x138mm 978-0-230-51599-4

288pp

216x138mm

£55.00

978-1-4039-4617-1

216x138mm 978-0-230-55133-6

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

41

international business

Foreign Direct Investment, China and the World Economy

Managing Economies, Trade and International Business

Peter J. Buckley, Professor of International Business, University of Leeds, UK

This book is an in depth study of the international business relationships of China covering both inward and outward foreign direct investment, its impact and related theoretical and policy issues.

Contents: PART I: THEORY / PART II: CHINESE OUTWARD FOREIGN DIRECT INVESTMENT / PART III: FOREIGN DIRECT INVESTMENT IN CHINA / PART IV: FOREIGN DIRECT INVESTMENT AND POLICY

Edited by Aidan O’Connor, Professor of Strategy and International Business, ESCEM School of Business and Management, France

A multidisciplinary and transversal study of issues for governments, regulatory authorities and international business.

Written for academics and professionals alike it explores the main themes of economic growth and sustainable development; trade, law and regulation, and competitive and managerial issues for international firms.

A Full Table of Contents is Available at www.palgrave.com

Contents: PART I ECONOMIC GROWTH AND SUSTAINABLE DEVELOPMENT / A.Irmen: Population, Specialized Occupations and Semi-Endogenous Growth / A.O’Connor: Investment in Human Capital, Migration and Economic Growth / J.Santos-Arteaga: Technology and Economic Growth Francisco / M.Braulke & J.Schimmelpfennig: Tax Competition / A.Lenschow & K.Rottmann: The Evolving Role of Industry in European Union Environmental Governance / G.Rubagotti: Opportunities for Firms in Reducing Greenhouse Gases through the Kyoto Protocol Flexibility Mechanisms / R.E.Martin: Water Resources and Business – Supply, Demand and Security / PART II TRADE, LAW AND REGULATION / I.Álvarez: Foreign Direct Investment and Developing Economies / A.Cornford: Basel 2 and Banking in Emerging and Other Developing Economies / C.Dordi: Anti-Dumping, Countervailing Duties and Non-Market Economies / L.Carola Beretta: Trade and Customs Management: the Growing Importance of Rules of Origin / D.Castañeda: Technical Regulations in Agricultural Trade Agreements between the European Union and Central American Countries / L.Mola: The European Court of Justice’s Jurisprudence on the Right of Review of Customs Authorities’ Decisions / PART III COMPETITIVE AND MANAGERIAL ISSUES IN INTERNATIONAL BUSINESS / L.Manderieux: Intellectual Property Rights as a Means of Competitiveness / A.Di Meo: Considerations for Trade of Terms of Sales, Documentary Collections and Documentary Credits / E.Stevens: Knowledge as a Guiding Principle in the Organization of International Marketing Departments in Service Firms / A.Knaden & S.Schlangen: Managing International Projects through Virtual Communications / K.A.Szabat & M.Tavana: Futurescope 2020: Global Management Support Systems in the Knowledge Age

December 2009 288pp 70 figures and 32 b/w tables Hardback £55.00

December 2009 376pp 26 figures and 19 b/w tables Hardback £55.00

A Full Table of Contents is Available at: www.palgrave.com December 2009 240pp 69 b/w tables and 14 figures Hardback £55.00

216x138mm 978-0-230-51598-7

The New Role of Regional Management Bjorn Ambos, Professor of International Management and Bodo B Schlegelmilch, Professor of International Marketing and Management, both at Vienna University Institute for International Marketing and Management, Austria

Regional management has taken on a new role and is becoming more important. This book explores the challenges of European, US and Asian companies. It outlines how regional headquarters can develop into Dynamic Competence Relay centres to master these challenges.

Contents: PART I: SUCCEEDING IN EUROPE / PART II: CHALLENGES AND SOLUTIONS / US - PART III: SELECTED CASES – THE BEST IN CLASS

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216x138mm 978-0-230-53875-7

Resources, Efficiency and Globalisation Edited by Pavlos Dimitratos, Lecturer, Athens University of Economics and Business, Greece and Marian V. Jones, Professor of Internationalization and Entrepreneurship, University of Glasgow, UK

International business for the modern firm has to compromise the need to use limited resources and achieve efficiency in the global marketplace. This book examines these issues from the viewpoint of the internationalized SME, the big multinational and the local subsidiary drawing on research conducted in different countries.

Contents: Agglomeration and Flows of Inward and Outward Direct Investment: An Analysis of Financial Services in the UK / Career Orientation of the 21st Century Knowledge Professionals / Knowledge Management and Growth Strategies: Evidence from Chinese KnowledgeIntensive New Ventures / Resources of Multinational Enterprises Used for Corporate Political Activities in the European Union / Using the Resource-Based View to Advance International Entrepreneurship: An Empirical review on How Far have we Come Since Peng’s 2001 Predictions? / A Conceptualization of e-Risk Perceptions and the Offline-Online Risk Trade-off for Small Firm internationalization / Hybrid Competitive Strategies for Achieving Superior Performance During Global Expansion: Small And Medium-Sized Enterprises Originating in SMOPECs / Which Come First: Domestic or Foreign Subsidiaries? Analysis of Global Integration and Local Responsiveness Among Japanese Service Companies / The Internationalisation of Knowledge Based Small and Medium-Sized Enterprises from Syria / Experience and Performance in Inter-unit Knowledge Transfer / Standardization vs. Adaptation of the Marketing Mix Strategy in SME Exports / The Importance of Location: Does Outward FDI lead to Unemployment? / Barriers to the internationalisation of SMEs: The perspective of support service providers / Embedded Subsidiaries and the Involvement of Headquarters in Innovation Transfer Processes / Interorganizational Governance Value Creation through Improving Supplier Responsiveness: The Role of Virtual Integration, Commitment and Knowledge Sharing in International Customer-Supplier Relationships February 2010 Hardback

288pp £60.00

234x156mm 978-0-230-23653-0

Academy of International Business Studies

216x138mm 978-0-230-20256-6

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

international business

Contemporary Challenges to International Business

Leadership in World Shipping Greek Family Firms in International Business Ioannis Theotokas, Assistant Professor, Department of Shipping, Trade and Transport, University of the Aegean, Greece and Gelina Harlaftis, Associate Professor, Department of History, Ionian University, Greece

Edited by Kevin Ibeh, Department of Marketing, University of Strathclyde, UK and Sheena Davies, Senior Lecturer in Strategic Management, Portsmouth Business School, University of Portsmouth, UK

International business is synonymous with big challenges. Cultural and institutional complexities remain ever potent, so are ‘newer’ concerns like climate change and international terrorism. This timely book examines these challenges from the perspectives of different international business actors.

March 2009 Hardback

328pp £65.00

234x156mm 978-0-230-21845-1

Academy of International Business Studies ebook available from: Palgrave Connect Business & Management Collections

A new look at the leadership of Greek ship-owners in world shipping in the second half of the twentieth century.

This book examines the fundamental factors of the dynamism of Greek entrepreneurship in family businesses and provides evidence for the organization, management and strategies of Greek family shipping companies.

April 2009 368pp 18 b/w tables and 5 figures Hardback £70.00

216x138mm 978-0-230-57642-1

ebook available from: Palgrave Connect Business & Management Collections

Global Latinas Latin America’s Emerging Multinationals Lourdes Casanova, Lecturer in International Business, INSEAD

Innovation Policies and International Trade Rules The Textile and Clothing Industry in Developing Countries Edited by Kaushalesh Lal, Researcher, United Nations University-Institute for New Technologies, The Netherlands and Pierre Mohnen, University of Maastricht and MERIT, The Netherlands

An in-depth look at the critical question of the role of international trade rules and capacity building initiatives in the growth of textiles and clothing in developing countries.

It looks into several aspects that could explain the differential export performance of the textiles and clothing industry in several developing countries.

Contents: K.Lal & P.A.Mohnen: Introduction and Conclusion / K.Lal: Textiles and Clothing Industry and Economic Development: A Global Perspective / Y.Zhao, D.Guo, F.Chen, F.Zhen, Z.Li, E.Li, H.Li & Q.Zhang: Institutional Environment and Textiles & Clothing Industry in China / K.Narayanan: Indian Textiles & Clothing Industry and Innovation Policies / A.S.Peedoly: Textiles & Clothing Industry and Economic Development: A Case Study of Mauritius / D.Kosi Ayitey: Technological Capacity Building Initiatives in Ghanaian Apparel Industry / A.Peluffo: International Trade Rules and Textiles & Clothing Industry in Uruguay May 2009 320pp 87 b/w tables and 46 figures Hardback £60.00

216x138mm 978-0-230-57743-5

Foreign Direct Investment from emerging economies reached $130 billion in 2005, the highest level ever recorded. The number of multinationals from emerging economies in the global Fortune 500 has increased from 19 in 1990 to 47 in 2005, with about ten of them coming from Latin America.

This book focuses on understanding this new phenomenon.

March 2009 240pp Hardback £25.00

234x156mm 978-0-230-21996-0

INSEAD Business Press

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

43

international business

Surfing the Global Tide

The New Silk Road

Automotive Giants and How to Survive Them

How a Rising Arab World is Turning Away from the West and Rediscovering China

Michael S. Wynn-Williams, Senior Analyst, IHS Global Insight

’This book is a highly interesting historical, economic, and conceptual analysis of the automobile industry from a ‘paradigmatic’ perspective. It explains in great detail how scale and structure of car companies worldwide are determined by economies of scale and a certain extent of vertical integration. It also shows the limits of the present ‘Budd’ paradigm and provides an outlook to alternatives. This book is highly recommended for those interested in cars (nearly all of us), especially in this time of economic crisis that has great impact on the car industry as we know it.’ - Philip J. Vergragt Ph.D, Professor Emeritus of Technology Assessment, Senior Associate, Tellus Institute, USA Car manufacturing epitomizes modern industry, yet the overall perspective has been lost in speculation and self-promotion. Based on six years of research, this book is the first in years to reassess the industry. The result is a paradigm that quantifies the fundamental economies of scale and firm organizational structure.

April 2009 288pp 12 b/w tables and 40 figures Hardback £32.00

234x156mm 978-0-230-57924-8

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

Alan M. Rugman, L. Leslie Waters Chair in International Business, Indiana University, USA; Senior Research Fellow in Strategic Management, Templeton College, University of Oxford, UK

Ben Simpfendorfer, Asia and Middle East Strategist, Royal Bank of Scotland, Hong Kong

‘Simpfendorfer is not just a good economist but an artful story teller who entertains as he educates.

He has written a highly readable treatment of a topic of great strategic significance - the rebalancing of global wealth and power through the emerging relationship between the Islamic world and China.

The New Silk Road is a glimpse of the future that is easy to get into and hard to put down.’ - Chas W. Freeman, Jr., former US chargé at Beijing and Ambassador to Saudi Arabia The rise of the Arab world and China are part of the same story, once trading partners via the Silk Road. It isn’t a coincidence that Arab traders have returned to China at the same time that China is fast regaining its share of the global economy. This is a breakthrough account of how China is spurring growth in the Arab world.

Contents: Preface / The New Silk Road: The Arab World Rediscovers China / Chinese Petrodollars and the Competition for Oil / The Arab Wealth Funds and the Rise of an ‘Islamic Corridor’ / Syria Learns From China while the Chinese ‘Go Global’ / Arabic and the Language of Globalization / Young Women and the Future of the Arab World / The New Public Relations War: ‘Al Jazeera’ in China / Implications for the West: A New Center of Gravity April 2009 Hardback

208pp £27.00

234x156mm 978-0-230-58026-8

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections

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Rugman Reviews International Business

‘An amazing publication.

It offers an interesting incite into the thinking of one of the prominent leaders of international business education.’

- David A. Ricks, Distinguished Professor of Management and International Business, University of Missouri, St. Louis, USA Alan Rugman draws together 100 reviews that chart the development of International Business theory in recent decades. This book is essential for all students with an interest in unpacking the history, scope and possibilities that are implicit in any discussion of international business.

November 2008 Paperback

352pp £28.99

234x156mm 978-0-230-22125-3

Business, Government and Globalization Owen E. Hughes and Deirdre O’Neill, both at Australia and New Zealand School of Government, Australia

The rise of globalization and heightened debate over trade, protection, competition, and the environment have created unprecedented challenges for businesses and governments worldwide. These are systematically assessed in this important new text.

August 2008 Hardback Paperback

288pp £65.00 £22.99

216x138mm 978-0-333-69319-3 978-0-333-69320-9

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

international business • asian business

Global Political Economy

International Business

Evolution and Dynamics 2nd edition

Challenges in a Changing World

Robert O’Brien, Professor of Global Labour Issues and Acting Director, Institute on Globalization and the Human Condition, McMaster University, Canada and Marc Williams, Professor of International Relations, University of New South Wales, Australia

The second edition of this popular and successful text has been revised and updated with additional chapters. It provides a comprehensive introduction to the global political economy. It introduces a wide range of theoretical approaches and highlights how useful they are in tackling key issues.

March 2007 Paperback

496pp £23.99

234x156mm 978-0-230-00669-0

Janet Morrison, formerly Senior Lecturer and Programme Leader for Undergraduate International Business Degrees, University of Sunderland Business School, UK

‘Janet Morrison’s widely respected writing and clarity of organization are evident once again in this excellent book.

With just the right depth and breadth, the text will serve as a superb core textbook for undergraduates or as the perfect primer at postgraduate level.’ - Jennifer Lane Lee, University of Liverpool, UK This fresh new text introduces IB from a truly global perspective. Packed with up-to-date case studies covering MNEs and SMEs from a variety of countries (South Korea, South Africa, Slovakia, Sweden…), it encourages students to think critically and emphasizes the role of contemporary issues such as CSR, ethics, governance and global warming.

November 2008 680pp diagrams and illustrations Paperback £39.99

276x216mm 978-1-4039-4563-1

Globalization A Critical Introduction 2nd Revised and Updated edition

Asian Business

China Counting How the West Was Lost Alex Mackinnon and Barnaby Powell both Independent Business Consultants

‘By default, China has become the world’s banker’. This is a quote which sums up the global revolution we are all living through. This book explores the remarkable rise to domination by China and how it affects us all today. It is readable, authoritative and a fascinating account of a force in the world which cannot be ignored.’ - Rt Hon Lord Robertson of Port Ellen, KT GCMG honFRSE PC A political and managerial brief on Chinese global power, this new book puts into a modern context the Chinese opportunities created by the West’s chaotic and destructive capitalism. It examines China’s attitudes towards the West, its capacity for strategic change and its plans for expanding its global influence.

Contents: Preface / Acknowledgements / List of Figures and Tables / Introduction / Politics / Opportunism / Environment / Might / Society / Power / Opportunities / Equilibrium / Military / Science / Potential / Outcomes / Evolution / Mastery / Second sight / Summary / Discussion / Postscript / References / Glossary / General References November 2009 240pp 1 figure and 2 b/w tables Hardback £25.00

234x156mm 978-0-230-23403-1

Jan Aart Scholte, Professor of Politics and International Studies and Co-Director, Centre for the Study of Globalization and Regionalization, University of Warwick, UK August 2005 Paperback

520pp £23.99

234x156mm 978-0-333-97702-6

ebook available from: Dawson ERA, Myilibrary

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

45

asian business

China Calling

China Rules

A Foot in the Global Door

Globalization and Political Transformation

Alex Mackinnon and Barnaby Powell both Independent Business Consultants

The authors review Chinese values and characteristics using Western strategic thinking to understand the new perspective. This book will enable the global practitioner, Western or Eastern, to develop this new world-view and to avoid only taking leads from global standardization, especially of regulatory and legal environments.

Contents: PART I: GENERAL PERSPECTIVES ON CHANGE / Convergence and Divergence / Decision Making and Problem Solving / Imitation and Innovation / Paradigms and Worldviews / Strategic Shock / National Strategies / Chinese Practice and Western Theory / Summary and Discussion / PART II: CHINESE EXPLANATORY PERSPECTIVES / Transvergence / Induction and Deduction / Adaptation / Chinese Reality / Harmony and People / Beyond Control / Chinese Strategy / Summary and Discussion / PART III: CHINESE PREDICTIVE PERSPECTIVES / National Controls / Strategic Controls / Modern Chinese Management / ChinaTech / Qu Xiang He Fang? / Unpredictable Conclusion / Summary and Discussion June 2008 Hardback

256pp £25.00

234x156mm 978-0-230-21019-6

ebook available from: Palgrave Connect Business & Management Collections

Edited by Ilan Alon, EGeorge D. and Harriet W. Cornell Chair of International Business, Director, China Center at Rollins College, USA, Julian Chang, Executive Director, Asia Programs, Harvard University, USA, Marc Fetscherin, Assistant Professor, Rollins College, USA, Christoph Lattemann, Professor for Corporate Governance and eCommerce and John R. McIntyre, Professor of International Business, Georgia Institute of Technology, USA

‘As part of a serious and valuable effort to explore ‘China going global,’ this timely book collects rich information and enlightening analyses on China’s epic entry into the global market and the profound impact of that process on the world and on China itself. The many authors from around the world gathered here offer a great deal about the internationalization of Chinese enterprises and business practices as well as the emerging Chinese rules and activities that the world is increasingly reckoning with.’ - Fei-Ling Wang, Professor of International Affairs, Georgia Institute of Technology, USA Contents: PART I: POLITICAL ECONOMY AND GOVERNANCE OF CHINA / PART II: INTERNATIONAL TRADE & INVESTMENT / PART III: INDUSTRY CASES / FINAL REFLECTIONS A Full Table of Contents is Available at: www.palgrave.com August 2009 336pp tables, figures and graphs Hardback £60.00

216x138mm 978-0-230-57625-4

SMEs in Asian Developing Countries Tulus Tahi Hamonangan Tambunan, Professor of Economics, University of Trisakti, Indonesia

Analyzing the development of small and medium enterprises (SMEs) in Asian developing countries, the book is based on a survey of key literature and data on SMEs with the focus on; recent development, export performance, main constraints, competitiveness, innovation and technology transfer, and female entrepreneurs.

Contents: Introduction / SME Development Pattern: A Theoretical Consideration / Recent Development: An Overview / Export Performance and Effects of Trade Liberalization / Competitiveness and Transfer of Technology / Development Constraints / Women Entrepreneurs in SMEs / References August 2009 288pp 32 figures and 97 b/w tables Hardback £60.00

978-0-230-23037-8

Innovation and Change in Japanese Management Edited by Parissa Haghirian, Associate Professor of International Management, Sophia University, Japan

Innovation and Change in Japanese Management shows which transformation processes and changes can be observed in Japanese companies in reaction to the economic challenges of the past decade. The book presents new research results and investigates the variety of changes that Japanese corporations and managers have experienced in recent years.

Contents: PART I: JAPANESE MANAGEMENT IN TRANSITION / Vocational Training in the Japanese Enterprise / Changes in Japanese Corporate Culture / Japanese Corporate Strategies in Emerging Markets / Revision of the Equal Employment Opportunity Law in Japan / Building Japanese Brands / The Attitude towards Risk in Japanese Management / PART II: TECHNOLOGY AND INNOVATION / R&D Management in the Japanese Pharmaceutical Industry / Innovation and the Appropriation of Knowledge in Japanese Corporations / Post-Crisis Approaches to Knowledge Management in the J-Firm / Path Dependency and Path Plasticity – The Japanese Software Industry in Comparison December 2009 264pp 17 b/w tables and 12 figures Hardback £60.00

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216x138mm

216x138mm 978-0-230-21667-9

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asian business

Japanese Workplaces in Transition

Asian Business & Management

Employee Perceptions

Theory, Practice and Perspectives Hendrik Meyer-Ohle, Department of Japanese Studies, National University of Singapore, Singapore

Exploring the changes in Japanese workplaces such as restructuring, incentive principles and the increasing use of contingent workers from the perspective of employees, this title provides new insights into the mindsets of the workers by contrasting survey and theoretical sources with excerpts from blogs published by Japanese people.

Contents: Changing Workplaces – Blogging about Work / Capturing Change in Workplaces / Blog Entries to Learn about Employee Perceptions / Japanese Corporations under Pressure: Changing Employment Practices in Three Industries / Electronics Industries / Banking 21 / Retailing 27 / Putting Developments into Perspective – Raising Questions / Experiencing Corporate Reorganization / Being Transferred to Another Company: Chance or Dead End Street? / Retiring Early, Being Retired, Surviving / Downsizing and Restructuring in Context / Facing Changing Principles of Employment / Responding to Change: Generations Apart? / From Seniority to Performance / Drawing Consequences: New Mindsets, Skills and Changing Jobs / Taking Up Non-Regular Employment / Types of Non-Regular Employment / Voluntary or Lack of Alternatives? / Living with Anxieties / Working as a Non-Regular Employee / Conflicting Motivations and Expectations / Developing a Career? / Situating Non-Regular Employment / Conclusions – Importance of Perceptions, Employability, and Directions of Change June 2009 Hardback

176pp £65.00

216x138mm 978-0-230-22938-9

Edited by Harukiyo Hasegawa, Doshisha University, Japan and Carlos Noronha, Assistant Professor, University of Macau, China

‘The level and quality of contents described in the chapters of the book are generally excellent and should be highly valued by academics as well as business and government.’ - Tetsuo Abo, Professor of Economics, Teikyo University, Japan Asian Business & Management is divided into two parts, one dealing with major contextual and theoretical issues of business and management, and the other with fresh and topical analysis regarding recent changes in management in the major Asian nations.

Contents: PART I: ASIAN MANAGEMENT: BUSINESS SYSTEMS AND PERSPECTIVE / The G.Redding: Business Systems of Asia / P.Debroux: CSR and Sustainable Development in Asia / L.Lynn: Technology Development in Asia / A.Staples: Production Networks in Asia / C.Noronha: Culture and Business in Asia / P.Byosiere & D.J.Luethge: Asian Leadership / N.Kuriyama: The Role of Business in Asian Living and Working Conditions / PART II: VARIETIES OF ASIAN BUSINESS SYSTEMS / M.A.Witt: Management in Japan / R.Taylor: Management in China / V.Gupta: Management in India / M.Hemmert: Management in Korea / T.Garrett: Management in Singapore / N.Thi Tuyet Mai & M.The Cuong: Management in Vietnam / P.Kantamara: Management in Thailand / S.Hup Chan: Management in Malaysia / A.Prasetyantoko & R.D.Dwianto: Management in Indonesia / M.Kondo: Management in the Philippines / Epilogue May 2009 Paperback

432pp £32.99

Culture and Business in Asia Maureen Guirdham, formerly Director, MBA Programme, City University, UK; Head of School of Business, Westminster University, UK

‘A very readable and interesting study on Culture and Business in Asia, which will be of considerable use to academics and practitioners interested in Asian management. This study is a welcome addition to the literature in the field.’ - Dr. Malcolm Warner, Emeritus Professor and Fellow, Wolfson College, and Judge Business School, University of Cambridge, UK Culture and Business in Asia describes and examines the links between culture and business in several Asian countries, primarily China and India, but also Japan, South Korea, Singapore, Malaysia and Thailand. Instead of treating Asia as a unit, the author builds an accurate account of real business in distinct regions.

Contents: Introduction / Business Cultures of Five Asian Countries / Analysing Asian Business Cultures / Ownership, Financing and Governance / Organization and Management / Business Strategy / Dimensions of Societal Cultures / Societal Cultures Revisited / Politicolegal Cultures and Perceived Environments / Economic Cultures and Perceived Environments / Concluding Remarks / Appendix / Index May 2009 Paperback

384pp £27.99

234x156mm 978-0-230-51808-7

246x189mm 978-0-230-54506-9

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

47

asian business

China’s Highway of Information and Communication Technology

Competition, Strategy and Management in China

Jiang Yu, Institute of Policy and Management, China and Richard Li-Hua, Global Higher Education Consulting (GHEC)

Fang Lee Cooke, Professor of Human Resource Management and Chinese Studies, Manchester Business School, UK

Based on first-hand information obtained from Chinese and Foreign enterprises and institutions in the Chinese ICT industry, this book presents a comprehensive analysis of the evolution of Chinese ICT industrial sector. It especially analyzes the strengths, weaknesses, and threats facing both the Chinese enterprise and western multinationals.

‘Skilfully written by a leading expert, Competition, Strategy and Management in China takes a broad approach to cover a selection of business sectors at both industry and enterprise levels.

The breadth and depth of its analysis are to be congratulated and distinguish the book amidst a growing field.’ - Professor Chris Rowley, Cass Business School and Director, Centre for Research in Asian Management

Contents: Introduction / Pragmatic Development of China’s ICT Industry / Regulatory and Legislative Structures / Emerging Global Star? Rising of Indigenous Firms / MNCs: Potential Competitors or Partners? / Catching up Paradigms: From Imitation to Innovation / Communication with Executives of China’s ICT / The Road Ahead: Some Implications December 2009 176pp 8 b/w tables and 8 figures Hardback £55.00

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216x138mm 978-0-230-55375-0

As companies are taking more autonomous control over their business and HR strategies, the time has come to examine recent developments in business organization in China. The author explores the growing strength of the private sector, the changes this has caused, and the global competition that industries are facing.

February 2008 Paperback

328pp £27.99

Globalization of Chinese Enterprises Edited by Ilan Alon, Executive Director of Rollins-China Center, Rollins College, USA and John R. McIntyre, Professor of International Management, Georgia Tech Centre for International Business, Education and Research, USA

The twenty-first century has been dubbed the Chinese century. This text brings together interdisciplinary Chinese scholars to assess the impact of Chinese business on global business and environments, disseminate knowledge on the emergence of globalizing Chinese firms, and to address issues relating to corporate sustainable development and outsourcing December 2007 Hardback

272pp £58.00

216x138mm 978-0-230-51562-8

234x156mm 978-0-230-51694-6

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

asian business THE PALGRAVE MACMILLAN ASIAN BUSINESS SERIES Series Editor: Harukiyo Hasegawa The Palgrave Macmillan Asian Business series seeks to publish theoretical and empirical studies that contribute forward-looking social perspectives on the study of management issues not just in Asia, but by implication elsewhere. The series specifically aims at the development of new frontiers in the scope, themes and methods of business and management studies in Asia, a region which is seen as key to studies of modern management, organization strategies, human resources and technologies.

The series invites practitioners, policy-makers and academic researchers to join us at the cutting edge of constructive perspectives on Asian management, seeking to contribute towards the development of civil societies in Asia and further afield.

The Oil and Gas Service Industry in Asia A Comparison of Business Strategies Tan Yi, Senior Market Analyst, ODS- Petrodata

This book investigates the business strategies chosen by oil and gas service companies operating in China, Singapore and Malaysia.

It provides an analytical view of the reliability of strategic theoretical frameworks based on Western business practice but applied in a non-Western business environment like Asia.

Contents: Introduction / The Energy Service Industry in East Asia / Conceptual Frameworks of Business Environment and Strategies / Perceived Business Environment in China, Singapore and Malaysia / Business Strategies in China, Singapore and Malaysia / The Business Environment, Strategy and Performance / Recent Trends of the Energy Service Industry in East Asia / Conclusions March 2010 176pp 42 figures and 31 b/w tables Hardback £60.00

Responses to Regionalism in East Asia Japanese Production Networks in the Automotive Sector Andrew Staples, Associate Professor, Faculty of Business and Economics, Kansai Gaidai University, Japan

In the decade following the Asian financial crisis, the East Asian political economy has experienced a radical transformation. This book thus investigates the responses of Japanese automotive makers to the processes of regionalism and regionalization by locating firm-level analysis in a broader political economy context.

May 2008 Hardback

288pp £55.00

216x138mm 978-0-230-51625-0

ebook available from: Palgrave Connect Business & Management Collections

Asia Future Shock Business Crisis and Opportunity in the Coming Years Michael Backman, Business Writer, UK

China is the world’s biggest market for cigarettes. By 2020, 300 million Chinese will be elderly. By 2010, China will have seven of the world’s biggest shopping malls. This book is an invaluable asset for corporate planners and strategists, futurologists, and anyone developing business in Asia as Backman provides an essential map for Asia’s future.

October 2007 Hardback

Harmony versus Conflict in Asian Business

200pp £27.00

ebook available from: Dawson ERA, Ebookcorps, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections, Waterstone’s

Managing in a Turbulent Era Edited by Oliver H.M. Yau, Chair Professor of Marketing, City University of Hong Kong and Raymond P.M. Chow, Assistant, Professor School of Business Administration, Open University of Hong Kong

This book is a timely evaluation of how a harmonious business environment can be created and managed successfully in an increasingly turbulent era. It illustrates how diversity within East-West business is valuable to the development of new approaches in managing harmony for practitioners.

October 2007 Hardback

256pp £58.00

Strategies for Asia Pacific Meeting New Challenges 3rd Revised and Updated edition Philippe Lasserre, Emeritus Professor of Strategy and Asian Business and Hellmut Schutte, Senior Affiliate Professor of International Management and Dean of Asia Campus both at INSEAD, Singapore

216x138mm 978-0-230-54292-1

Review of the 2nd edition: ’...this is an excellent one-volume survey of the commerce and business practices in the Far East.’ The European

Please use the following ISBN to receive all future books in this series: Hardback: 978-1-4039-9841-5

216x138mm 978-0-230-23559-5

234x156mm 978-0-230-00677-5

September 2005 352pp Paperback £31.00

234x156mm 978-1-4039-1695-2

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

49

european business European Business

Strategies of Multinationals in Central and Eastern Europe

European Employment Models in Flux A Comparison of Institutional Change in Nine European Countries Edited by Gerhard Bosch, Professor of Sociology, Steffen Lehndorff, Director, Working-Time and Work Organization Department IAQ, both at Universitat Duisburg Essen, Germany and Jill Rubery, Professor of Comparative Employment Systems, Manchester School of Management, University of Manchester Institute of Science and Technology, UK

Innovation Systems and Embeddedness Yordanka Chobanova, Attache, Regional Policy, EU, European Union

The focus of the study is on the larger food processing companies, which invested in Central and Eastern Europe – namely Nestlé, Unilever and InBev - and analyzes the motives of investment and the entry strategies of food MNEs, outlines their contribution to the local development and stresses the national actors as forces to embedded FDI. Contents: PART I: THE NATURE OF THE STUDY / Introduction / The Analytical Framework / PART II: CEEC ECONOMIES AND GLOBAL COMPANY STRATEGIES / The Global Strategies of the Food Companies and Their Impact on the CEE Region / Privatization and Restructuring in the Agro-food Industry / PART III: MNEs AND MNE EMBEDDEDNESS IN THE CEE ECONOMIES / Strategies of MNEs in Hungary / Strategies of MNEs in the Czech Republic / Strategies of MNEs in Bulgaria / Conclusion August 2009 288pp 9 colour tables and 18 figures Hardback £60.00

216x138mm 978-0-230-23055-2

A new contribution to the debate on the evolution of European employment and social models. These models need to adjust to meet new challenges, including globalization, ageing societies, and new governance approaches at national, EU and international level. This book explores these issues through the experiences of nine EU countries.

March 2009 Hardback

304pp £65.00

216x138mm 978-0-230-22355-4

ebook available from: Palgrave Connect Business & Management Collections

Management Control in Central and Eastern European Subsidiaries Barbara Brenner, Assistant Professor of International Management, Vienna University of Economics (WU), Austria

How can Multinational Corporations effectively manage and control their subsidiaries in transition countries? This empirical study on forty MNCs operating in Central and Eastern Europe provides insights onto how the transition context and the culture of the region impact the choice and effectiveness of Headquarters control in subsidiaries.

November 2008 Hardback

320pp £55.00

216x138mm 978-0-230-20140-8

ebook available from: Palgrave Connect Business & Management Collections

Change in SMEs Towards a New European Capitalism?

Edited by Katharina Bluhm, Assistant Professor and Rudi Schmidt, Professor, both at Friedrich-Schiller University, Germany

Most research on institutional features of distinct varieties of capitalism in Europe has analyzed only large corporations. This volume explores the impact of the institutional and structural changes on corporate governance, management culture, and social relationships in small and medium sized enterprises in different European countries.

Contents: PART I: CHANGING FINANCING, OWNERSHIP AND FIRM MANAGEMENT - PART II: SMES IN GLOBALIZED PRODUCTION NETWORKS - PART III: LABOUR RELATIONS IN CHANGE A Full Table of Contents is Available at www.palgrave.com August 2008 Hardback

320pp £55.00

216x138mm 978-0-230-51589-5

ebook available from: Palgrave Connect Business & Management Collections

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european business • business economics

Public Relations for the New Europe Trevor Morris, Visiting Professor and Simon Goldsworthy, Senior Lecturer in Public Communication, both at University of Westminster, UK

‘As an academic who teaches communications at one of the region’s major universities, I strongly recommend this book for anyone who works in - or wants to work in - public relations. Morris and Goldsworthy offer clearly written advice and tips about all aspects of PR work, backed up with plenty of lively examples from all over the New Europe. An invaluable aid for practitioners and students alike.’

- Dr Burcu Sumer, University of Ankara, Turkey This book is essential for anyone interested in Public Relations in New Europe Whether you are working in PR, studying PR, a journalist dealing with PR, or just interested in this fascinating and fast growing market, this book offers readers a vital insight into how PR works.

October 2008 Hardback

264pp £25.00

234x156mm 978-0-230-20583-3

ebook available from: Palgrave Connect Business & Management Collections

Business at a Crossroads

The Impact of 9/11 on Business and Economics: The Business of Terror

The Crisis of Corporate Leadership

The Day that Changed Everything?

BUSINESS Economics

Edited by Matthew J. Morgan, Assistant Professor of Politics at Bentley College, USA

Tom Lloyd, Management Writer

’Tom Lloyd provides a sparkling explosion of shibboleths and myths about the corporate sector in the course of a coruscating attack on excessive executive remuneration.’ - John Kay, economist and author of The Long and the Short of It Recent events suggest liberal capitalism harbours two dangerous seeds of self-destruction; growing inequality and a tendency for markets to spiral out of control. This book advocates the restoration to an earlier state of another sub-system of liberal capitalism, some of the features of which lie at the heart of liberal capitalism’s malaise.

Contents: Acknowledgements / Introduction / PART I: WHAT AILS BIG BUSINESS / What People Want / A Feudal Heritage / The Steam-Age Corporation / The Decadent Corporation / Not so Much Greed / The Myth of Leadership / PART II: REFORMING BIG BUSINESS / Leaderless Competitors / The Adaptive Challenge / Size and Shape / Corporate Reformation October 2009 Hardback

216pp £25.00

Foreword by James Heckman

The Impact of 9/11 on Business and Economics is the second volume of the six-volume series The Day that Changed Everything? edited by Matthew J. Morgan. The series brings together from a broad spectrum of disciplines the leading thinkers of our time to reflect on one of the most significant events of our time.

October 2009 Hardback

288pp £60.00

216x138mm 978-0-230-60837-5

Doing Business 2010 Reforming through Difficult Times World Bank

Seventh in a series of annual reports, Doing Business 2010 measures regulations affecting ten areas of everyday business: starting a business, dealing with licenses, employing workers, registering property, getting credit, protecting investors, paying taxes, trading across borders, enforcing contracts, and closing a business.

234x156mm 978-0-230-23094-1

Contents: About Doing Business / Overview / Starting a Business / Dealing with Construction Permits / Employing Workers / Registering Property / Getting Credit / Protecting Investors / Paying Taxes / Trading across Borders / Enforcing Contracts / Closing a Business September 2009 Paperback

195pp £27.99

254x203mm 978-0-8213-7961-5

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

51

business economics

The Spectre at the Feast Capitalist Crisis and the Politics of Recession Andrew Gamble, Professor of Politics, University of Cambridge, UK

‘Andrew Gamble is our most formidable exponent of the classical tradition of political economy…He writes with exemplary clarity in limpid English, enlivened with flashes of dry humour…I have learned more from him than from any other political analyst of our generation…The Spectre at the Feast is Gamble at his best…a book that should be compulsory reading in every finance ministry and central bank…[and] the best starting point for the long road to reconstruction that the left now has to take.’ - David Marquand, New Statesman In 2007 a series of events struck the economy like an earthquake. Leading academic Andrew Gamble provides a lively and readable guide to the events and consequences of the current global economic and political crises. He sets the crisis in historical context, explains why it has happened, analyses the global cost and assesses possible solutions.

Contents: Introduction: The Road to Excess / From Boom to Bust / Crises of Capitalism / Globalization and neoliberalism / The Politics of Recession / The Global Impact / What is to be Done?

May 2009 Hardback Paperback

200pp £47.50 £15.99

216x138mm 978-0-230-23074-3 978-0-230-23075-0

ebook available from: Waterstone’s

The New Palgrave Dictionary of Economics

Economics for Business Chris Mulhearn, Senior Lecturer in Economics, School of Social Science, Howard Vane, Reader in Economics, School of Social Science, and James Eden, Lecturer in Economics, all at Liverpool John Moores University, UK

2nd edition Edited by Steven N. Durlauf, University of Wisconsin USA and Lawrence E. Blume, Cornell University, USA

’Much has changed in the latest incarnation of this dictionary...More than 1,500 economists contributed almost 1,900 signed entries; more than 1,000 of the entries are new or ‘heavily revised’ and expanded it also offers new emphasis on advances that have occurred in microeconomics, Bayesian theory, game theory, and behavioural, international, and experimental economics...A regularly updated online version of the dictionary is available with site license pricing based on institution type and FTE. Highly recommended.’

- Choice Reviews of the 1987 edition: ‘The list of contributors reads like a Who’s Who in economics. The range of topics is breathtaking. The choice of topics is excellent...It is overwhelmingly impressive...a very high quality product that is also unique.’ - Martin L. Weitzman, Massachusetts Institute of Technology, USA Written by over 1500 eminent contributors, this new edition of The New Palgrave Dictionary of Economics features almost 1,900 articles, including classic essays of enduring importance. Published in eight print volumes and for the first time in online format, this is the definitive scholarly reference work for a new generation of economists.

’This excellent and carefully written text explains and demonstrates the relevance of economic thinking for management. No prior knowledge is assumed but by the end of reading this book a considerable amount of economic knowledge will have been acquired.’ - Professor Peter M. Jackson, Director, University of Leicester Management Centre, UK March 2001 432pp graphs, tables and half-tones Paperback £24.99

246x189mm 978-0-333-91476-2

Palgrave Foundations Series

Contents: Publishing History / Editors’ Preface / List of Entries A-Z / The Dictionary Volumes 1-8 / Appendices / Subject Index – Index Also available as a dynamic online resource. Visit www. dictionaryofeconomics.com to view a short online demonstration.

May 2008 Hardback

7534pp £1710.00

246x189mm 978-0-333-78676-5

Online prices available on request, please email onlinesales@palgrave.com for more information.

Winner of the 2008 PROSE Award for Best Multi-Volume Reference Work in the Humanities and Social Sciences

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operations management Operations Management

Breaking the Code of Project Management

Manufacturing Operations Strategy Texts and Cases 3rd edition

Alexander Laufer, Barney Seidle Chair in Construction Engineering, Technion - Israel Institute of Technology; Director, Centre for Project Leadership of Columbia University, USA

Terry Hill, Professor of Operations Management, Templeton College, UK and Alex Hill, Lecturer, School of Business Strategy and Operations, Kingston University, UK

This classic is an examination of how to refigure project management to be more efficient and effective, particularly in terms of leadership. Using a case study approach, the author, Alex Laufer presents a specific set of guidelines on how to improve the team approach to any project, be it a new airline jet or an IT project.

‘Manufacturing Operations Strategy gives a clear insight of the crucial issues faced by world class organizations.

This text will broaden understanding of the elements that configure a successful operations strategy for engineering and business students and practitioners.’ - Daniel Arias-Aranda, Associate Professor of Operations Management, Director, Centre for Business Development and Planning, University of Granada, Spain

Contents: Introduction: The Real Story of Project Management: Results-focused Leadership / The Green Principle, Plan and Control to Embrace Change / The Brown Principle, Create a Results Oriented Focus / The Yellow Principle, Develop a Will to Win / The Red Principle, Collaborate Through Interdependence and Trust / The Gray Principle, Update and Connect Through Intensive Communication / Epilogue: Becoming a Results-focused Leader: From Geometric Order to Living Order March 2009 Hardback Paperback

280pp £50.00 £22.00

234x156mm 978-0-230-60803-0 978-0-230-61351-5

In many industrial companies, strategic developments are predominantly based on corporate marketing decisions with manufacturing being forced to react to these at the back end of process. In Manufacturing Strategy, Terry Hill demonstrates how decisions over manufacturing should form part of the strategic direction of the company as a whole.

February 2009 Paperback

520pp £39.99

Supply Chain Management An Introduction to Logistics 2nd edition Donald Waters, formerly Professor of Management, University of Calgary, Canada

‘There are very few books on this subject and none that I know which have this breadth of coverage.’

- Nigel Foot, Aston University, UK A broad general introduction to all essential aspects of logistics and supply chain management, set within the wider business context. The book uses welldeveloped pedagogy and numerous case studies, guiding the reader through the subject by retaining a strong focus on the application of theory and practical situations.

December 2008 Paperback

544pp £35.99

246x189mm 978-0-230-20052-4

Operations Management 2nd edition Terry Hill, Professor of Operations Management, Templeton College, UK

246x189mm 978-0-230-52091-2

’There is undoubtedly no-one who understands core operations management better than Terry Hill or can write so clearly about it. He has done an excellent job of updating this text with current examples which will help students relate operations to their experience.’ - Kate Blackmon, Saïd Business school, University of Oxford, UK November 2004 Paperback

800pp £37.99

246x189mm 978-1-4039-3466-6

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

53

it for business

Business Information Systems

IT for Business

Paul Beynon-Davies, Professor of eBusiness, Cardiff Business School Technology Centre, Cardiff University, UK

Knowledge Management Organizing Knowledge Based Enterprises Igor Hawryszkiewycz, Professor University of Technology, Australia

’An excellent book that positions IT within the context of modern organizations.

It recognizes the need for organizations to cooperate and collaborate with each other and that business processes are needed to support knowledge management in these activities.’ - Professor Sharon Cox, Head of the Department of Computing Research, Birmingham City Business School, UK Demonstrates how knowledge management can be used to enhance business processes. It focuses on the need to develop collaborative knowledge networks, which are increasingly global in nature and which support people with the technology needed to work across distance to foster the innovation needed to remain competitive in global environments.

Contents: PART I: KNOWLEDGE MANAGEMENT WITHIN BUSINESS COMMUNITIES / The Business Environment / Business Processes And Activities / Connecting People Within Business Activities / Collaboration, Knowledge And Innovation / Culture And Knowledge Sharing / Social Software / PART II: CURRENT BUSINESS SYSTEMS / Today’s Business Applications / Achieving Dynamic Capability Through Business Networking / PART III: ORGANIZING FOR KNOWLEDGE MANAGEMENT / Modelling Business Activities / The First Design Step: Defining Requirements / Creating The Business Architecture: Combining Activities, Knowledge And People / PART FOUR Supporting Technologies / Specifying Electronic Workspaces For The Business Architecture / Technologies For Business Processes / Connecting Enterprises

‘An interesting and original approach to information systems that combines business relevance with a sound theoretical foundation.’

- Martin Rich, Cass Business School, UK ‘A fresh and timely approach to the subject, this interesting and stimulating textbook is both challenging and mentally satisfying. It explains and justifies key processes fundamental to students’ future roles in the workplace.’ – Gordon Harris, University of Exeter Business School, UK A brand new text which builds concepts gradually using a strong theoretical base supported by extensive practical examples and case studies.

Focusing on the needs of the business student to develop a comprehensive and integrated grounding in Business Information Systems.

Contents: PART I: KEY CONCEPTS / PART II: UNDERSTANDING ICT / PART III: APPLYING INFORMATION SYSTEMS TO BUSINESS / PART IV: MANAGING INFORMATION SYSTEMS IN BUSINESS March 2009 Paperback

512pp £39.99

276x216mm 978-0-230-20368-6

The Handbook of Global Outsourcing and Offshoring Ilan Oshri, Assistant Professor of Strategic Management, Rotterdam School of Management, Erasmuc University, The Netherlands, Julia Kotlarsky, Associate Professor, Operations Research and Information Systems Group, Warwick Business School, UK and Leslie P. Willcocks, Professor of Information Systems, London School of Economics and Political Science, UK

’Written by outstanding academics wellrecognized for their expertise on the topic, this long-awaited book is a must have to anybody embarking on the process of global sourcing or seeking to enhance their existing knowledge. It provides a comprehensive conceptual overview of three crucial aspects of global sourcing strategy, governance, and daily management - supplemented by well-researched case studies and lively examples.’ - Professor Natalia Levina, NYU Stern School of Business Contents: Overview of the Global Sourcing Marketplace / Sourcing Models: What and When to Outsource/Offshore / Country Attractiveness for Sourcing / Supplier Core Capabilities and Strategies for Sustainability and Growth / Leveraging Knowledge and Expertise / Client Perspective: Vendor Selection Strategy, Retained Management Capabilities and Legal Issue / The IT Outsourcing Life Cycle and the Transition Phase / Governance of Outsourcing Projects / Managing Distributed Teams / Emerging Issues in Sourcing Strategy October 2009 280pp 234x156mm 21 figures, 39 b/w tables and 19 line drawings Hardback £25.00 978-0-230-23550-2

November 2009 384pp 234x156mm 151 b/w line drawings and 26 b/w tables Paperback £29.99 978-0-230-23027-9

54

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it for business

Virtual Social Networks

The Practice of Outsourcing

Mediated, Massive and Multiplayer Sites

From Information Systems to BPO and Offshoring

Edited by Niki Panteli, Senior Lecturer, University of Bath School of Management, UK

As technology changes, so too have its applications and our uses and experiences with them have changed as well.

The emergence of new technologies offer opportunities for new ways of interacting, playing, working and learning. It is within the context of simultaneous excitement and anxiety that we discuss Virtual Social Networks.

Contents: N.Panteli: Virtual Social Networks: A New Dimension for Virtuality Research / S.K.Grewal & L.Harris: Learning Virtually or Virtually Distracted? The Impact of Emerging Internet Technologies on Pedagogical Practice / F.Feldberg, A.Eliëns, S.van der Land, M.Huysman & E.Konijn: VU @ Second Life : A Report on Experiences with the Development of a (Virtual) Community of Learners / R.Jones, M.Kamel Boulos, C.Maramba, H.Skirton & J.Freeman: Patient Preferences for Online Person-Person Support / T.Quandt & J.Wimmer: The Social Impact of Online Games – The Case of Germany / M.Consalvo & T.Harper: The Sexi(E)St of All: Avatars, Gender, and Online Games / O.K.Burmeister: What Users of Virtual Social Networks Value about Social Interaction: The Case of Greypath / B.Robinson: Labour’s Second Life: From a Virtual Strike to Union Island / D.Kreps & E.Pearson: Community as Commodity: Social Networking and Transnational Capitalism / R.Grassman & P.Case: Virtual Intimacy: Desire and Ideology in Virtual Social Networks

Managing Component-Based Development in Global Teams

Edited by Mary C. Lacity, Professor of Information Systems, University of Missouri, St. Louis, USA and Leslie P. Willcocks, Professor of Information Systems, London School of Economics and Political Science, UK

A close look at the main developments in IT, business processes and offshore outsourcing.

This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multidimensional, contextual perspective.

June 2009 512pp 216x138mm 41 b/w line drawings and 55 b/w tables Hardback £60.00 978-0-230-20541-3

Julia Kotlarsky, Associate Professor, Operations Research and Information Systems Group, Warwick Business School, UK and Ilan Oshri, Assistant Professor of Strategic Management, Rotterdam School of Management, Erasmuc University, The Netherlands

It is imperative to equip practitioners with a workable framework to manage componentbased development in distributed environments, and to offer a theoretical construct to academics wishing to advance the study of global teams. This book outlines the key challenges faced by projects and offers tools to implement CBD in global teams.

Contents: Synopsis / Preface / Book Structure / The Management of Globally Distributed Software Development / The Management of Componentbased Development / Understanding Componentbased Development in Globally Distributed Contexts: The Framework / Component-based Development in Practice: Three Success Stories and One Failure / Analysis: Challenges and Solutions in Managing Globally Distributed Component-based Development / Twenty Two Best Practices to Manage Globally Distributed Component-based Development / References / Appendices October 2009 Hardback

288pp £60.00

216x138mm 978-0-230-22244-1

July 2009 216pp 216x138mm 10 b/w tables, 3 figures and 11 photographs Hardback £60.00 978-0-230-22928-0

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55

it for business Technology, Work and Globalization Series Editors: Leslie P. Willcocks and Mary C. Lacity The Technology, Work and Globalization series was developed to provide policy makers, workers, managers, academics and students with a deeper understanding of the complex interlinks and influences between technological developments, including information and communication technologies, work organizations and patterns of globalization. The mission of the series is to disseminate rich knowledge based on deep research about relevant issues surrounding the globalization of work that is spawned by technology.

China’s Emerging Outsourcing Capabilities Edited by Mary C. Lacity, Professor of Information Systems, University of Missouri, St. Louis, USA Leslie P. Willcocks, Professor of Information Systems and Yingqin Zheng, Research Associate, Information Systems and Innovation Group Department of Management both at London School of Economics and Political Science, UK

While China is known for its huge manufacturing base, in recent years the Chinese government has given high priority to science and technology services. This book provides an in-depth, contemporary on where China is heading, how it is going to get there, and how companies and countries can engage with China’s emerging outsourcing capabilities.

Contents: PART I: PERSPECTIVES ON CHINA’S EMERGING OUTSOURCING CAPABILITIES / PART II: RESEARCH STUDIES ON CHINA’S EMERGING OUTSOURCING CAPABILITIES A Full Table of Contents is Available at www.palgrave.com February 2010 Hardback

256pp £65.00

234x156mm 978-0-230-23844-2

Global Challenges for Identity Policies Edgar A. Whitley, Reader in Information Systems and Gus Hosein, Tutorial Fellow, both at London School of Economics and Political Science, UK

’A timely contribution that investigates a contemporary phenomenon with the provision of academic insights into our understanding of the relationship between technology and society. This insightful study of the UK National Identity Scheme has wide-ranging implications for researchers, policy makers, and citizens.’ Debra Howcroft, Professor of Technology and Organization CRESC and Manchester Business School, University of Manchester, UK The goals of this book are to provide a comprehensive review of identity policies as they are being implemented in various countries around the world, to consider the key arenas where identity policies are developed and to provide intellectual coherence for making sense of these various activities.

Claudio Ciborra’s Legacy in Information Systems Research Edited by Chrisanthi Avgerou, Department of Information Systems, London School of Economics and Political Science, UK, Giovan Francesco Lanzara, Department of Political Science, University of Bologna, Italy and Leslie P. Willcocks, Professor of Information Systems, London School of Economics and Political Science, UK

Claudio Ciborra was one of the most innovative thinkers in the field of information systems.

This book explains the intellectual contribution of Ciborra’s work in a substantial introductory chapter, contains the most significant of his articles, and provides a sample of research that draws from his ideas.

October 2009 448pp 234x156mm 7 b/w tables and 7 b/w line drawings Hardback £75.00 978-0-230-22073-7

Contents: The Challenge of Identity Policies / A Review of National Identity Policies / The Life–Cycle of Identity Policy in The United Kingdom / The Proposed National Identity Scheme for The United Kingdom / Due Process and Short–Circuiting Debate / Due Process and The Politics of Science and Technology / Intentional Ambiguity about Technology / Technological Expertise and Decision Making: A Case of Misplaced Certainty? / The Scheme Five Years On / The Prospects for Effective Identity Policies November 2009 304pp 8 b/w tables and 3 figures Hardback £30.00

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Bricolage, Care and Information

234x156mm 978-0-230-54223-5

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

it for business • security and risk management Security and Risk Management

Managing High-Stakes Risk Toward a New Economics for Survival Mark Jablonowski, Intuitive Risk, USA

e-Governance for Development A Focus on Rural India Shirin Madon, Senior Lecturer in Information Systems, London School of Economics and Political Science, UK

Over the past few decades, there has been a rapid proliferation of eGovernance for Development projects. Drawing on evidence from three longitudinal case studies of rural eGovernance projects this book shows that improving systems of governance is fundamentally a social rather than managerial or technological activity.

Contents: INTRODUCTION / WHAT DO WE MEAN

BY DEVELOPMENT? / LINKING GOVERNANCE AND DEVELOPMENT / eGOVERNANCE FOR DEVELOPMENT / RESEARCHING eGOVERNANCE FOR DEVELOPMENT / INDIA: DEVELOPMENT, GOVERNANCE AND eGOVERNANCE / MIS for Rural Self-Employment Programmes in Gujarat / The Role of Telecentres in Promoting Community Development in Kerala / Health Information Systems in Rural Karnataka / Conclusion October 2009 176pp 9 b/w tables and 4 figures Hardback £55.00

ICT and Innovation in the Public Sector European Studies in the Making of E-Government Francesco Contini, IRSIG Instituto di Ricerca Sui, Italy and Giovan Francesco Lanzara, Professor of Organization Studies and Political Science, University of Bologna, Italy

This book originates from a multiple year research project on ICT and justice in a number of EU countries. Among the project’s major objectives was the development of new methodologies for facilitating ICT-based innovation in the judiciary.

November 2008 Hardback

304pp £30.00

234x156mm 978-0-230-22489-6

ebook available from: Palgrave Connect Business & Management Collections

The threat we face from high-stakes risk has never been higher.

These challenges include environmental pollution, fragile financial systems and the threat of widespread geopolitical violence.

This book suggests that a return to natural risk levels – those in accordance with naturally occurring background levels – is both desirable and achievable.

Contents: Preface: Does Our Existence Matter? / The Philosophy of Survival / Making Decisions Under Conditions of Risk / The Notion of a Naturally Risk Free Existence / Where Are We Now? / Planning for a Safer Future / Risk Planning on a Wider Scale / Is a Safer World ‘Worth It’? / Achieving a Viable Utopia / Appendix A. The Intuitive Principles of Risk / Appendix B. A Glossary of Key Concepts October 2009 Hardback

184pp £55.00

216x138mm 978-0-230-23827-5

234x156mm 978-0-230-20157-6

Please use the following ISBN(s) to order all titles in this series: Hardback: 978-0-230-01873-0 Paperback: 978-0-230-01874-7 For more information about all the titles in the series please visit: www.palgrave.com/business/twgs

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

57

security and risk management

New Loss Prevention

Responding to Crises in the Modern Infrastructure

Redefining Shrinkage Management Adrian Beck, Reader in Criminology, Department of Criminology, University of Leicester, UK and Colin Peacock, Director of Shrink and Store Operations Improvements, Procter and Gamble

Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impact it has on their profitability.

Contents: Introduction / Retailing and Shrinkage in Context / Defining Shrinkage / Scale and Extent of the Problem / Understanding Shrinkage / Traditional Approaches to Loss Prevention / Operational Failure as a Driver of Shrinkage / Identifying Operational Failures / Introducing New Loss Prevention / Implementing New Loss Prevention October 2009 208pp 216x138mm 5 b/w tables and 6 b/w line drawings Hardback £60.00 978-0-230-57583-7

Doing Security Critical Reflections and an Agenda for Change Mark Button, Senior Lecturer, Institute of Criminal Justice Studies, University of Portsmouth, UK

Despite the growing interest in security amongst governments, organizations and the general public, the provision of much security is substandard.

This book explores the problems facing security, and sets out innovative proposals to enhance the effectiveness of security in society, at national and organizational levels.

October 2008 Hardback

272pp £50.00

Policy Lessons from Y2K

Learning from Disasters A Management Approach 3rd edition

Kevin F. Quigley, Assistant Professor, School of Public Administration, Dalhousie University, Canada

Brian Toft, Professor of Patient Safety, Marsh Ltd, UK and Simon Reynolds, Freelance Writer

This book examines comparatively the US and the UK governments’ management of Y2K and considers the extent to which such management can be understood as responses to market pressures, public opinion and organized interests.

It concludes by providing valuable lessons to those concerned about managing risk and critical infrastructure today.

October 2008 Hardback

232pp £50.00

216x138mm 978-0-230-53587-9

The Handbook of Security Edited by Martin Gill, Professor of Criminology, University of Leicester, UK; Director of Perpetuity Research and Consultancy International Ltd, UK

’Some books, besides being hailed for their content, deserve honour just for the achievement of being there between two covers. Professor Martin Gill’s collection The Handbook of Security is one of those books...If a security manager who seeks some academic or other qualification, or wants to think about his profession, has one book on the shelf, it should be this one.’ - Mark Rowe, Professional Security July 2006 Hardback

704pp £85.00

’This book should be compulsory reading, not just for MBA students and risk managers, but for anyone in a position of responsibility in every type of organization.’ Steve Fowler, FIRM, Chief Executive, Institute of Risk Management This compelling book offers an important insight into the way organizations implement policies and procedures to prevent future disasters occurring.

The third edition includes an introductory chapter which demonstrates on a theoretical and practical level a number of reasons why individuals and groups of people fail to learn from disasters in the first place. Based on thorough research, Learning from Disasters is essential reading for all those involved in risk management, disaster planning and security and safety management.

July 2005 Paperback

152pp £35.00

234x156mm 978-1-899287-75-8

234x156mm 978-0-230-00680-5

216x138mm 978-0-230-55311-8

Crime Prevention and Security Management Series Editor: Martin Gill

ebook available from: Palgrave Connect Social & Cultural Studies Collections

58

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security and risk management

Building States and Markets

Big Strategies for Small Business

Understanding Enterprise

Enterprise Development in Central Asia

Exceptional Projects in Europe

Entrepreneurship and Small Business 3rd Revised edition

Gül Berna Özcan, Lecturer in European Business and Corporate Governance, School of Management, Royal Holloway, University of London, UK

The transition economies of Central Asia are faced with the most daunting challenge of modern capitalism: the move from vassal pseudo-states of the former Soviet Union to competitive nations.

This book is the first to explore the first fifteen years of economic emergence, and assess the capabilities of these countries to transform their economies.

Contents: Maps and Illustrations / Acknowledgements / Abbreviations / Introduction: Building States and Markets in Central Asia / Post-Soviet Market Transition, Social Diversification and New Entrepreneurs / Fieldwork and Methodology / Characteristics of Central Asian Entrepreneurs and their Perceptions / Female Entrepreneurship and Bazaars / Business Interest Representation / Donors and Enterprise Development / Entrepreneurs, Morality and the Markets / Conclusion / References / Index March 2010 Hardback

256pp £55.00

216x138mm 978-1-4039-9161-4

Edited by Hans-Joachim Gögl, Strategie und Kommunikation GmbH, Germany and Clemens Schedler, Independent Graphic Artist

A new look at models of co-operation for trades of the future. Using seven in-depth case studies, this book looks at how globalization affects the competitiveness of small businesses. It explores the opportunities that are open to them today, and the successful strategies and models that promote development.

Contents: Trades and Strategy: Trades of the Future / Trades and Form: Werkraum Bregenzerwald / Trades and Network Management: Tectonet / Trades and Tourism: Bornholm / Trades and Technology: Massschuh.de / Trades and the Revitalisation of Old Knowledge: Bleu de Lectoure / Trades and Marketing: The Friuli Chair Cluster / Trades and Training: The Petajavesi Felt Center / Trades and Europe: The Union of Small Businesses?

May 2009 photographs Hardback

352pp

216x138mm

£65.00

978-0-230-22331-8

Simon Bridge, Simon Bridge and Associates, Ken O’Neill, Enterprise and Small Business Development Unit, University of Ulster, UK and Frank Martin, University of Stirling, UK

‘This volume is a welcome edition of a highly successful and well acclaimed text, its clarity of organization and uncluttered style makes it accessible to all.’

- David Smallbone, Professor of Small Business and Entrepreneurship and Associate Director of the Small Business Research Centre, Kingston University, UK This comprehensive guide to the key facts, ideas, and theories about enterprise and entrepreneurship considers their relation to small business and discusses measures taken to promote them.

The authors outline the importance of the small business sector and consider the cultural, political and economic influences on business growth.

November 2008 Paperback

528pp £39.99

246x189mm 978-0-230-55270-8

Find out more about our forthcoming books at

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59

security and risk management • sustainability

The Dream

Corporate Entrepreneurship

How I Learned the Risks and Rewards of Entrepreneurship and Made Millions

Building an Entrepreneurial Organisation 2nd Revised edition

Gurbaksh Chahal, Internet Business Entrepreneu

Chahal has been on the forefront of every internet advertizing trend since 1998 and has shown incredible foresight and natural financial skill from a remarkably young age. In The Dream, he encourages young entrepreneurs to harness risk and discipline for their own gain, and sharing his daring personal vision and experiences.

October 2008 256pp 234x156mm 8 glossy pages b/w photographs Hardback £15.99 978-0-230-61095-8 Paperback £11.99 978-0-230-61895-4

Family Values and Value Creation The Fostering of Enduring Values within FamilyOwned Businesses Edited by Josep Tàpies, Professor of General Management and Financial Management, IESE Business School, UK and John L. Ward, Clinical Professor and CoDirector, Centre for Family Enterprises, Kellogg School of Management, Northwestern University, USA

In celebration of IESE’s fifty years of bridging the gap between theory and practice, this essential compilation brings together today’s top researchers to tackle the real-life issues that family business owners face on a daily basis, shedding new light on the values that shape these special types of companies.

May 2008 Hardback

296pp £60.00

216x138mm 978-0-230-21219-0

Published in association with IESE ebook available from: Palgrave Connect Business & Management Collections

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Paul Burns, Professor of Entrepreneurship and Dean, University of Bedford Business School, UK

SUSTAINABILITY

Eco-Innovation When Sustainability and Competitiveness Shake Hands Javier Carrillo-Hermosilla, Professor of Economic Environment, Instituto de Empresa, Spain, Pablo del Río González, Professor, Department of International and Spanish Economics and Vice-dean for External Relations, Faculty of Social Sciences and Law, University of Castilla -La Mancha, Spain and Totti Könnölä, Research Fellow, Centre for Eco-Intelligent Management, Instituto de Empresa, Spain

This innovative text considers the personal qualities of successful entrepreneurs and the manner in which they do business. It demonstrates how these qualities can be replicated to form an organizational architecture that encourages entrepreneurship at all levels within a company.

February 2008 Paperback

416pp £33.99

246x189mm 978-0-230-54263-1

Entrepreneurship and Small Business 2nd edition Paul Burns, Professor of Entrepreneurship and Dean, University of Bedford Business School, UK

‘This fully updated edition outlines good management practice for students and encourages and develops entrepreneurial skills from exploring new business ideas to the development of a comprehensive business plan.

Clearly structured and accessibly presented, the comprehensive coverage includes entrepreneurship and innovation...The text is fully supported by structured teaching and learning resources, including a companion website and extensive web links.’ - Small Business Issues November 2006 Paperback

568pp £32.99

‘This book provides an excellent vision on how the environment can find its place in the new and rapidly changing world of business. Its content offers clarity on eco-innovation, that is, the ability to transform environmental challenges into business opportunities. It will certainly enlighten eco-innovators and decision makers at a crucial time of change.’ - Beatriz Yordi, Head of Eco-Innovation Unit, Executive Agency for Competitiveness and Innovation (EACI), European Commission.

Eco-Innovation considers the impact industry has on our environmental surroundings whilst exploring the need for more sustainable development. The concept of sustainable development and the general understanding of the interdependence of the environment and the economy are both examined in this thoughtprovoking new book.

August 2009 272 pp 26 b/w tables and 18 figures Hardback £25.00

234x156mm 978-0-230-20206-1

246x189mm 978-1-4039-4733-8

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

sustainability

Business Management and Environmental Stewardship Environmental Thinking as a Prelude to Management Action Robert Staib, Environmental Management Consultant, and Visiting Fellow, Graduate School of the Environment, Macquarie University, Australia

There is a need to integrate environmental issues with business management philosophies and practices. This is a book about environmental thinking as a prelude to management action.

The author illuminates the environmental issues surrounding the individual organization, but also its contribution to the sector and natural environment.

Contents: List of Tables / List of Figures / Acknowledgements (TBC) / Contributing Authors / R.Staib: The Need for Change / PART I: CORPORATE STRATEGY AND DIRECTION / J.Hazelton: Philosophies of Business, Society and Environment / A.A.Marcus: Strategic Direction and Management / S.Benn & D.Dunphy: Leadership for Sustainability / D.J.Thampapillai & B.Öhlmer: Environmental Economics & Stewardship / PART I: CASE STUDY MATERIAL: INTERNET SOURCES / PART II: MANAGEMENT OF OPERATIONS / R.Kramar: Human Resources / M.Polonsky: Environmental Marketing / A.Sahay: Organization: Structures, Frameworks, Reporting / W.Yong & R.Staib: Operations / R.Staib: Technology Management / PART II: CASE STUDY: TATA STEEL OF INDIA / PART III: SUPPORT OPERATIONS AND BUSINESS CASE / R.Sullivan & C.Mackenzie: Finance and Investment / L.Cummings: Sustainability Accounting and Reporting / P.Ryan: Legal Aspects and Compliance / PART III: CASE STUDY: SUSTAINABILITY REPORTING AND CORPORATE GOVERNANCE / R.Staib: Conclusions and the Business Case May 2009 Paperback

336pp £31.99

234x156mm 978-0-230-53561-9

Global Energy Transformation

Sustainability Strategies

Four Necessary Steps to Make Clean Energy the Next Success Story

When Does it Pay to be Green?

Renato J. Orsato, Senior Research Fellow, INSEAD Social Innovation Centre in Fontainebleau, France

Mats Larsson, Management Consultant, InterPares, Sweden

‘Most energy analysts and all environmentalists agree on what is needed—a comprehensive global transition from fossil fuels to renewable energy sources. But the enormous management problems inherent in this historic shift have seldom been discussed. This is the first book to unpack those management challenges and provide sensible strategies. It should be on the desk of every policy maker in the world. Extremely important.’ - Richard Heinberg, Author of The Oil Depletion Protocol; Senior Fellow, Post Carbon Institute Over the next few years political and financial power will move in the direction of individuals, companies and nations that are able to use energy in a more efficient way. This book describes this challenge and presents a way forward by which we may achieve the goal of increased energy efficiency in the different areas that need to change.

June 2009 Hardback

320pp £25.00

234x156mm 978-0-230-22919-8

‘Orsato has produced a well structured and valuable set of insights into what makes for a winning sustainability strategy. The book is based on a robust blend of analytics, logic and examples. It is a practical guide about the real choices that drive sustainable competitive advantage. This research is an excellent contribution to strategic formulation in an area that will only grow in importance and significance to business leaders over the next decade.’ - Mark Spelman, Global Head of Strategy, Accenture, London, UK. By analyzing the rationales for sustainability strategies, this book addresses a timely question for managers, academics and MBAs: ‘when does it pay to be green?’ Based on solid theoretical foundations and empirical research, it clarifies the elements involved in the formation and evaluation of sustainability strategies in firms.

April 2009 13 figures Hardback

272pp

234x156mm

£27.00

978-0-230-21298-5

INSEAD Business Press

Rethinking Growth Social Intrapreneurship for Sustainable Performance

ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Waterstone’s

Walter Baets, Professor, Ecole de Management, France and Erna Oldenboom, Managing Partner, Orakel bv, France

Should we rethink growth? Is the abundance of the western world still ethical? Growth, social responsibility and sustainable development are indeed deeply entangled. This book aims to provide the reader with a transversal, holistic view on these issues, and a real understanding of corporate growth, along with its possible alternatives.

March 2009 Hardback

256pp £60.00

216x138mm 978-0-230-20139-2

The Diversity, Leadership and Responsibility Series Series Editor: Walter Baets

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61

innovation

The Innovation for Development Report 2009–2010

Innovation

Innovation Management Strategy and Implementation using the Pentathlon Framework 2nd edition Keith Goffin, Professor of Innovation and New Product Development and Rick Mitchell, both at Cranfield School of Management, UK

Designed primarily for students on MBA and executive education courses, this practical text introduces a new ‘pentathlon’ framework for discussing key issues.

The authors provide pragmatic tools for the effective management of innovation and develops strategies for improving performance in both service and manufacturing companies.

Contents: Preface / The Role of Innovation / Innovation and Economics / Contrasting Services with Manufacturing / Developing an Innovation Strategy / Ideas: Managing Creativity and Knowledge / Prioritization: Selecting and Managing the Portfolio / Implementation / People, Organization and Innovation / Boosting Innovation Performance / The Future of Innovation Management February 2010 384pp 234x156mm 80 b/w tables and 60 diagrams Paperback £31.99 978-0-230-20582-6

Changes in Innovation Towards an Improved Understanding of Economic Renewal

Strengthening Innovation for the Prosperity of Nations

Edited by Jani Saarinen, Manager, Innovation and Tecnhology Policy, PricewaterhouseCoopers Nina Rilla, Research Scientist, VTT Technical Research Centre of Finland

Augusto Lopez-Claros, World Economic Forum, Switzerland

The relative importance of various drivers of economic growth and prosperity has evolved over time and for a growing number of countries, innovation, in its many dimensions, is emerging as a leading factor. The Innovation for Development Report provides a comprehensive look at the role of innovation in enhancing the development process.

Contents: PART I: THE INNOVATION CAPACITY INDEX / A.Lopez-Claros & Y.Mata: The Innovation Capacity Index: Factors, Policies and Institutions Driving Nations’ Innovation / PART II: DIMENSIONS OF INNOVATION / D.Kaufmann: The Role of Good Governance in Fostering a Culture of Innovation / A.Hughes: Myth and Reality in Knowledge-led Productivity Growth / M.Haacker: Quantifying the Impact of Information and Communication Technologies on Economic Growth in Developing Countries / S.Box: International Mobility of the Highly Skilled: Impacts and Policy Approaches / J.Lerner: The U.S. Patents System: Does It Strengthen or Weaken Innovation and Progress? / A.K.Gupta: Inclusive Innovations for Stimulating Sustainable and Equitable Growth / A.Ebner & F.Taube: The State of Innovation in Germany / A.C.Stirling: Opening Up Choices for Innovation / S.Commander :How Do Emerging Markets Innovate? / P.Hartigan: Social Entrepreneurship as Cutting-Edge Business Innovation / L.Altinger: Mitigating Climate Change: The Role of Technology Diffusion / M.Khalil & E.Olafsen: Harnessing Innovation for Social and Economic Development / PART III: INNOVATION PROFILES FOR DIFFERENT COUNTRIES November 2009 Paperback

300pp £50.00

276x216mm 978-0-230-23966-1

This book is a collection of articles all contributing to the theme of changes in innovation and innovation processes, and aims to create new knowledge about crucial issues in the Finnish and global innovation environment which forms critical intelligence in innovation strategies for firms and decision makers.

Contents: PART I: INTRODUCTION / PART II: CHARACTERISTICS OF INNOVATION / PART III: SECTORAL ASPECTS OF INNOVATION / PART IV: RECENT TRENDS IN INNOVATION / PART V: EPILOGUE A Full Table of Contents is Available at www.palgrave.com September 2009 256pp 22 b/w tables and 34 figures Hardback £60.00

216x138mm 978-0-230-57744-2

Industrial Design, Competition and Globalization Edited by Grete Rusten, Professor, Department of Geography,, University of Bergen, Germany and John R. Bryson, Professor of Enterprise and Economic Geography, University of Birmingham, UK

Economic activities are becoming increasingly globalized. One result being that for companies in developed market economies price-based competition is being replaced or supplemented by other forms of competitiveness. This book explores the shift towards design-based competitiveness and the escalation in the design-intensity of goods and services.

December 2009 240pp 216x138mm 8 b/w illustrations, 13 figures and 11 b/w tables Hardback £55.00 978-0-230-20349-5

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innovation • business ethics and corporate social responsibilty

Open Business Innovation Leadership

Global Innovation Management A Strategic Approach

The Emergence of the Stakeholder University Edited by Aldo Romano, Professor of Innovation Management, University of Salento, Italy

Within a complex environment, change is endemic to survival and the dynamic capability to continuously learn becomes a critical success factor. In this perspective, this book offers guidance for value creation and for the development of intellectual capital within networks of individuals and organizations.

April 2009 Hardback

256pp £65.00

216x138mm 978-0-230-57747-3

Beyond Business and Society in Transformation Mario Raich, Learnità Limited and Simon L. Dolan, Professor or Work Psychology and Human Resource Management, ESADE, Spain

We are living in a world of transformation, and the world tomorrow will be very different from the world today, or the world of yesterday.

August 2008 Hardback

272pp £25.00

234x156mm 978-0-230-57321-5

J. Christopher Westland, Professor of Information and Systems Management, University of Science and Technology, Hong Kong

Innovation has become the twenty-first century’s industrial religion, and successful innovation management has become essential to a company’s productivity. A scientific methodology of innovation management can be articulated and mastered and Global Innovation Management provides the multinational manager with that framework.

March 2008 Paperback

432pp £36.99

246x189mm 978-0-230-52491-0

Business Ethics AND Corporate Social Responsibility

The Humanitarian Response Index (HRI) 2009 Whose Crisis? Clarifying Donor’s Priorities DARA Development Assistance Research Associates

‘The HRI is an enormously innovative tool for preparing for a world of greater humanitarian shock and urgent need. We need to put humanitarian response on a greatly scaled-up basis. The HRI will bring us much closer to this goal. The well-being and even survival of millions are at stake.’ - Jeffrey D. Sachs, Director of The Earth Institute, Columbia University, USA Over 350 million people are affected each year by disaster and conflict. The international community is often unable to respond effectively to these crises. This report provides an independent examination of donor performance with the aim of improving the effectiveness of aid, and promoting greater accountability of donors.

Contents: Foreword / S.Hidalgo, Executive Director of DARA: Introduction / PART I: HRI 2009 MAIN FINDINGS / PART II: ESSAYS FROM EXTERNAL AUTHORS / J.Holmes, UN Under Secretary General for Humanitarian Affairs and Emergency Relief Coordinator: The Effects of the Financial Crisis on Humanitarian Reform / B.Geleta, Secretary General of the International Federation of Red Cross and Red Crescent Societies & E.Ferris, Brookings Institute: Building New Partnerships Between States and Civil Society to Confront the Challenges of Future / R.Offenheiser, President and CEO, Oxfam USA: The Right to Survive – Or the Right to Dignity: Confronting the Humanitarian Challenges of the 21st century / PART III: HRI FIELD MISSION FINDINGS November 2009 Paperback

295pp £40.00

276x216mm 978-0-230-57349-9

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63

business ethics and corporate social responsibility

Humanitarian Response Index 2008 Citizenship Donor Accountability in Humanitarian Action

A Reality Far From Ideal

DARA Development Assistance Research Associates November 2008 Paperback

312pp £40.00

Edited by Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK, Nada Kakabadse, Professor of Management and Business Research, Northampton Business School, UK and Kalu N. Kalu, Professor of Political Science and Public Administration, Auburn University,USA

276x216mm 978-0-230-22196-3

Ethics in the Alcohol Industry Simon Robinson, Professor of Applied and Professional Ethics, University of Leeds, UK and Alexandra Kenyon, Kenyon Senior Lecturer and Vice President CIRCLE International, Leeds Metropolitan University, UK

A close look at the ethical and social responsibilities of the alcohol industry in the twenty-first century.

It begins with a whistle stop tour of the historical developments of alcohol.

It then critiques the legislative and voluntary codes surrounding the advertising industry, popular culture, religious groups, Government and local authorities.

Contents: Introduction - History of Alcohol, Values and Legislation / Social Responsibilities of the Alcohol Industry / Advertising and Marketing Alcohol / Ethics and Alcohol / Young People, Social Scene and Popular Culture / Religion and Alcohol / Addiction and Alcohol / Conclusion / Ethics and Alcohol in the 21st Century July 2009 b/w tables Hardback

224pp

216x138mm 8 figures, 9

£60.00

978-0-230-21988-5

’An outstanding and critical summation of citizenship, a definite for all in public policy and administration.’ Professor Farhad Analoui, Professor, International Development & Human Resource Management, Bradford University, UK This unique collection of original works examines the relationship between citizen and state. Nine insightful contributions range from a transnational analysis of the corrosive influence of wealth elites on the functioning of the state, to models of state and citizen governance, to contrasting philosophies of citizenship.

An Alternative and Sustainable Application Mervyn Conroy, Senior Fellow, University of Birmingham, UK

MacIntyre’s narrative based virtue ethics have for the first time in this book been applied to an organization undergoing change driven by market forces and a society that wants more for less with scant regard for the means by which that is achieved.

The practical potential of these insights is explored in the case study that runs through the book.

Contents: Introduction / The Healthcare Sector and the Modernizing Agenda / Organizational Change and Healthcare / Turning to Narrative / Research Methodology / Stories: Epic, Tragic, Comic and Romantic / Serial: Community Mental Health Team Formation / Themes / Feedback and Focus Groups / Discussion and Conclusions December 2009 8 b/w tables Hardback

256pp

216x138mm

£65.00

978-0-230-23847-3

Contents: A.P.Kakabadse & N.K.Kakabadse: Introduction / K.N.Kalu: Postmodern Citizenship: Logic and Praxis in State and Identity / N.Kakabadse & A.Kakabadse: Global Governance Consideration for World Citizenship / A.Sementelli: Citizenship and the Individual / J.Dixon & M.Hyde: Citizenship, the Public Interest and Governance / W.D.Richardson: When ‘Good’ Citizens Say No: Bad Laws and Law-abidingness / N.Kakabadse, A.Kakabadse & K.N.Kalu: Reconceptualizing Citizenship and Identity: Contextual and Attitudinal Responses Towards State and Civic Obligation in the United Kingdom / N.Kakabadse & A.Kakabadse: The Citizen and the State: A Progressively Subversive, State Determined, and ICT Mediated Relationship / V.Vogelsang-Coombe, L.F.Keller & S.Murray: Council-Manager Government at 100: Facilitative Governance and Citizenship Ethics in the Administrative State / Y.Pesqueux: Does the Notion of ‘Corporate Citizenship’ Make Sense?

September 2009 224pp 2 figures and 13 b/w tables Hardback £60.00

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An Ethical Approach to Leading Change

216x138mm 978-0-230-21666-2

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business ethics and corporate social responsibility

Greed Edited by Alex Brassey, Managing Partner, SFI and Stephen Barber, Senior Research Fellow, Global Policy Institute, London Metropolitan University, UK

Sustainable Success with Stakeholders

Contents: N.Horlick: Foreword / A.Brassey & S.Barber: Introduction / A.Brassey & S.Barber: Greed and the Market J.Meadowcroft / S.Haseler & H.Meyer: The Super-rich / J.Pixley: Sociological Motivations and Market Players / K.Starkey & C.Cooper: Back to the Future: Teaching the Greed Business / S.Barber: The Disputable Truth of Economic Greed / A.Brassey: What Drives Man? / J.Rosen: Greed and Jewish Lore / P.Riorden: Christian Perspectives on Greed / M.Roncarati: Working with Greed / D.Wall: Radical Economics and an Antidote to Greed / L.Freedman: Greed in Literature October 2009 Hardback

216pp £55.00

216x138mm 978-0-230-20148-4

International Perspectives on Social Entrepreneurship

Seeking Human Excellence in Organizations

The Untapped Potential Sybille Sachs, Head, Centre for Strategic Management, HWZ-University of Applied Sciences for Business Administration Zurich, Switzerland, Edwin Rühli, Professor Emeritus, University of Zurich, Switzerland and Isabelle Kern, Senior Research Assistant, HWZ, University of Applied Sciences for Business Administration Zurich, Switzerland

Foreword by Nicola Horlick

A provocative examination of the idea of greed from various perspectives, drawing together experts from academia, politics and business. Greed explores whether the desire for material possession in post-industrial economies is a positive or a negative phenomenon and considers the implications of greed on society and the global economy.

Business Ethics in Action

This book shows managers how they can identify their stakeholders and co-operate with them in a mutually successful and satisfying way. It includes numerous examples from the case studies and from international firms, illustrating the stepping stones to a comprehensive stakeholder management.

July 2009 Hardback

224pp £60.00

216x138mm 978-0-230-22917-4

Published in association with EABIS

Domènec Melé, Professor and Chairman, Department of Business Ethics, IESE Business School, University of Navarra, Spain

It is argued that, without neglecting efficiency or profits, human wellbeing should be the first priority of every business.

Business Ethics in Action defends the need to orient business to people.

Through case studies and pedagogy, this book aids students to apply the foundations and principles of business ethics to real world situations.

Contents: PART I: INTRODUCTION TO BUSINESS ETHICS / The Role of Ethics in Business / Business in Society: Beyond the Market and Laws? / Cultural Diversity and International Standards for Business / PART II: THE INDIVIDUAL WITH THE ORGANIZATION / Ethics, at the Core of Human Action / Individual Responsibility and Moral Judgements in Business / Frequent Ethical Issues in Business / PART III: MANAGERIAL ETHICS / The Purpose of the Firm and Mission-Driven Management / Use and Misuse of Power / Human Virtues in Leadership of Organizations / PART IV: ORGANIZATIONAL ETHICS / Ethics in Organizational Cultures and Structures / Work and Worker’s Rights Within the Organization / Ethics in the Organizing of Marketing / PART V: SOCIETAL BUSINESS ETHICS / The Social Responsibility and Accountability of Business / Corporate Citizenship / Conclusion July 2009 Paperback

432pp £31.99

234x156mm 978-0-230-57310-9

Edited by Jeffrey Robinson, Assistant Professor of Management and Entrepreneurship, Stern School of Business, New York University, USA, Johanna Mair, Assistant Professor, Department of General Management, IESE Business School, Universidad de Navarra, Spain and Kai Hockerts, Associate Professor, Copenhagan Business School, Denmark

Social entrepreneurship has become a global phenomenon. Drawing from the second International Social Entrepreneurship Research Conference held in New York, this book provides an in-depth discussion of this vibrant area of research, explores its regional variation across continents, and looks at new theoretical perspectives.

November 2008 Hardback

248pp £55.00

216x138mm 978-0-230-54315-7

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business ethics and corporate social responsibility

Business Ethics and Organizational Values

Should Prometheus Be Bound?

Greed and Corporate Failure

Corporate Global Responsibility

The Lessons from Recent Disasters

A Systems Theoretical Analysis Ole Thyssen, Professor of Organizational Philosophy, Copenhagen Business School, Denmark

Organizational values are a hot topic as private and public organizations are not only evaluated according to their products and profits, but also according to the circumstances of the product - labour conditions, materials, risks, human rights and social responsibility. Values are becoming the defining identity of organizations.

May 2009 Hardback

264pp £60.00

216x138mm 978-0-230-23035-4

The Ethical Organisation 2nd edition Robert Campbell, Professor of Applied Philosophy, both at University of Bolton, UK Alan Kitson, and formerly Professor of Philosophy and Associate Dean

Organizations exert an increasingly important influence on our lives.

Our ability to lead an ethical life is profoundly affected by the ethics of the organizations within which we operate. The Ethical Organisation focuses on the extent to which it is possible for an organization to be ethical and the impact this has on its workforce.

June 2008 Paperback

280pp £24.99

234x156mm 978-0-333-99421-4

Philippe de Woot, Louvain University, Belgium

Proposing a critical analysis of the new corporate responsibilities in a globalizing world this title offers a conceptual and critical analysis of the new trend towards Corporate Social Responsibility and argues that the legitimacy of the corporation depends on what it can bring to our transition towards sustainable development.

Contents: Preface / Acknowledgements / PART I: CORPORATE CREATIVITY AND AN UNSUSTAINABLE DEVELOPMENT MODEL / The Creative Enterprise / New Weapons: The Techno-Sciences / New Spaces: Globalization of the Market Economy / New Power: Political Deficit and Ethical Vacuum / An Unsustainable System? / PART II: NEW CORPORATE CULTURE AND SUSTAINABLE DEVELOPMENT / Broadening the Raison d’être of the Firm / The Ethics of the Future / Societal Debate and New Consultations / The Move Forward: Social Responsibility / Towards Sustainable Development? / Postscript / Notes / Bibliography / Index April 2009 Paperback

240pp £20.99

216x138mm 978-0-230-57812-8

Winner of the Manpower Prize for the best work on Human Resources 2006 ebook available from: Dawson ERA, Ebook Library, ebooks.com, Ebrary, Myilibrary, NetLibrary, Palgrave Connect Business & Management Collections

Stewart Hamilton, Professor of Accounting and Finance, IMD, Switzerland and Alicia Micklethwait, Accountant and Writer

‘Would you like to know why so many firms with household names have gone under? Read this book. The businesses are very different but the answers are remarkably similar and not what you probably thought. It is not a technical book and the authors have the courage not to pull any punches. Enjoy it.’ - Stuart Wheeler, Founder and retired Managing Director, IG Index April 2006 Hardback

224pp £27.00

234x156mm 978-1-4039-8636-8

Choice Outstanding Academic Title 2006 ebook available from: Dawson ERA, Palgrave Connect Business & Management Collections, Waterstone’s

Corporate Social Responsibility Volume 1: Concepts, Accountability and Reporting Edited by José Allouche, IAE/Graduate School of Business, University of Paris Sorbonne, France

Recently the social role of the firm has come under increasing scrutiny. The European Foundation for Management Development asked Professor Allouche to lead a project dedicated to the study of Corporate Social Responsibility. This book reviews the accumulated knowledge on CSR and observes practices in economic, political and social circles.

February 2006 Hardback

408pp £72.00

216x138mm 978-1-4039-4412-2

Corporate Social Responsibility Volume 2 Performances and Stakeholders Edited by José Allouche, IAE/ Graduate School of Business, University of Paris Sorbonne, France October 2006 Hardback

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312pp £72.00

216x138mm 978-1-4039-4413-9

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business ethics and corporate social responsibility • business law

Corporate Social Responsibility

Business Law

Reconciling Aspiration with Application Edited by Andrew Kakabadse, Professor of International Management Development, Cranfield School of Management, Cranfield University, UK and Mette Morsing, Associate Professor and Professor of Corporate Social Responsibility, Copenhagen Business School, Denmark

This unique collection of international papers integrates CSR theory, research and practice.

The book examines the challenges of regulating and reporting CSR application, exploring issues concerning all agencies involved.

Recommendations for performance enhancement are complimented by insightful enterprise and case studies on CSR sustainability.

January 2006 Hardback

328pp £72.00

216x138mm 978-1-4039-4130-5

Palgrave Macmillan Law Masters Series Editor: Marise Cremona Palgrave Macmillan Law Masters are a series of clear explanatory texts suitable for students on professional and legal courses or for those wanting to improve their existing knowledge and skills. They are ideal for the non-specialist student. The refreshingly clear style of the series and student-centred approach enable learners to progress step-by-step and provide ample material for revision and practice.

8th edition Ewan McKendrick, University of Oxford, UK

Now in its 8th edition with a new and improved layout and updated throughout, McKendrick provides an excellent, readable guide to contract law. The book contains all the key information as well as more complex issues to serve as a valuable course companion, but equally to aid revision in preparation for exams. This text is praised time and time again by lecturers and students for being compact yet comprehensive in coverage, well-written, wellstructured, and an overall stimulating read.

464pp £19.99

7th edition Janet Dine, Professor of International Economic Law, Queen Mary University of London, UK and Marios Koutsias, Lecturer in EU Commercial Law, University of Essex, UK August 2009 Paperback

352pp £20.99

246x171mm 978-0-230-57914-9

International and Comparative Labour Law

Contract Law

July 2009 Paperback

Company Law

246x171mm 978-0-230-21671-6

Current Challenges Arturo Bronstein, Secretary General, International Society for Labour and Social Security Law

A stimulating, authoritative account of international employment law written by a leading figure who for many years has shaped global policy, striving to implement fairer working conditions worldwide.

We are expertly guided though the context and development of labour law, making this book ideal for study or research.

May 2009 footnotes Paperback

320pp

234x156mm

£36.99

978-0-230-22822-1

Please use the following ISBN to receive all future books published in this series:

Business Law

Paperback: 978-1-4039-9794-4

4th edition Stephen Judge, formerly University of Surrey, UK June 2009 Paperback

400pp £24.99

246x171mm 978-0-230-57572-1

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

67

teaching and learning in higher education TEACHING AND LEARNING IN HIGHER EDUCATION

The MBA Companion Paul Dainty, Professor of Management Development and Moreen Anderson, Principle Fellow in Leadership and Organizational Behaviour, both at Melbourne Business School, University of Melbourne, Australia

The Grants Register 2010 The Complete Guide to Postgraduate Funding Worldwide 28th Revised edition Edited by Palgrave Macmillan Ltd

The most comprehensive guide available to postgraduate grants and professional funding worldwide.

For twenty-eight years the leading source for up-to-date information on the availability of, and eligibility for, postgraduate and professional awards. All information is updated annually. Includes 5-10% more awards than the last edition.

Contents: Preface / How to Use The Grants Register / The Grants Register / Subject and Eligibility Guide to Awards / Index of Awards / Index of Discounted Awards / Index of Awarding Organizations July 2009 Hardback

1136pp £195.00

297x210mm 978-0-230-20600-7

Mastering Communication

‘An MBA offers an extraordinary learning experience, especially to those fully prepared to benefit. The MBA Companion offers an excellent way to prepare, and you will be glad to have invested in a copy.’ Dr. Richard Barker, MBA Director, Judge Business School, University of Cambridge, UK The MBA Companion maps out the academic terrain of an MBA, exploring the context in which management ideas and practices have developed and how disciplines interrelate. At the same time, this book serves as a developmental tool, enabling students to derive the maximum benefit from their MBA. With contributions from some of the leading experts.

January 2008 368pp Paperback £26.99

Nicky Stanton, Management Consultant and Trainer in Management Development and Communication, UK

‘This text’s strength is the range of communication it covers – it is comprehensive and shows a regard for the finer points.’ - Sue Hutchings, School of Health and Social Care, Oxford Brookes University, UK This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.

June 2009 Paperback

456pp £16.99

234x156mm 978-0-230-21692-1

Palgrave Master Series

246x171mm 978-1-4039-9885-9

Palgrave Student Companions Series

Business Degree Success Jonathan Groucutt, Head, Department of Business and Strategy, Business School, Oxford Brookes University, UK

‘I do like the author’s encouragement of thinking practically about daily experiences in relation to studies, which should have wide appeal for business studies subject specialisms...’ - Tracy Harwood, De Montfort University, UK August 2008 232pp Paperback £13.99

234x156mm 978-0-230-50645-9

Palgrave Study Skills

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index a Abdel-Kader Lin Performance Measurement of New Product Development Teams 30 Action Learning and its Applications Dilworth Boshyk 22 Action Learning Boshyk Dilworth 21 Adamson BrandDigital 39 Åkerstrøm Andersen Power at Play 32 Alliances for Sustainable Development Schwesinger Berlie 12 Allouche Corporate Social Responsibility 66 Alon Chang Fetscherin Lattemann McIntyre China Rules 46 Alon McIntyre Globalization of Chinese Enterprises 48 Ambos Schlegelmilch The New Role of Regional Management 42 Anholt Places 37 Argüden Boardroom Secrets 11 Asia Future Shock Backman 49 Asian Business & Management Hasegawa Noronha 47 Avgerou Lanzara Willcocks Bricolage, Care and Information 56

b Backman Asia Future Shock Badía Zara and her Sisters Baets Oldenboom Rethinking Growth Baron Harris Hilton Services Marketing Baxter The Language of Female Leadership Beck Peacock New Loss Prevention Bell Reading Management and Organization in Film Benett Gobhai O’Reilly Welch Good for Business Beverland Building Brand Authenticity Bevolo The Golden Crossroads Beynon-Davies Business Information Systems Beyond Hofstede Nakata Beyond Raich Dolan Big Strategies for Small Business Gögl Schedler

49 39 61 36 5 58 25 38 37 34 54 35 63 59

Billsberry Discovering Leadership Blass Talent Management Bluhm Schmidt Change in SMEs Blyton Blunsdon Reed Dastmalchian Ways of Living Boardroom Secrets Argüden Bolton Houlihan Work Matters Bosch Lehndorff Rubery European Employment Models in Flux Boshyk Dilworth Action Learning Bowles Cooper Employee Morale Boxall Purcell Strategy and Human Resource Management Braithwaite Hyde Pope Culture and Climate in Health Care Organizations Brand Avatar de Mesa BrandDigital Adamson Brassey Barber Greed Bratton Gold Human Resource Management Bratton Sawchuk Forshaw Callinan Corbett Work & Organizational Behaviour Breaking the Code of Project Management Laufer Brenner Management Control in Central and Eastern European Subsidiaries Bricolage, Care and Information Avgerou Lanzara Willcocks Bridge Murtagh O’Neill Understanding the Social Economy and the Third Sector Bridge O’Neill Martin Understanding Enterprise Bronstein International and Comparative Labour Law Brookes Grint The New Public Leadership Challenge Brun Cooper Missing Pieces Buckley Casson The Multinational Enterprise Revisited Buckley Foreign Direct Investment, China and the World Economy Building Brand Authenticity Beverland Building Brand Value the Playboy Way Gunelius Building States and Markets Özcan Burchill Labour Relations Burns Corporate Entrepreneurship

9 20 50 21 11 27 50 21 19 25 30 38 39 65 24 28 53 50 56 33 59 67 4 23 41 42 37 37 59 26 60

Burns Entrepreneurship and Small Business Business & Management Research Hallebone Priest Business at a Crossroads Lloyd Business Degree Success Groucutt Business Ethics and Organizational Values Thyssen Business Ethics in Action Mele Business Information Systems BeynonDavies Business Law Judge The Business Leader’s Health Manual McGannon Business Management and Environmental Stewardship Staib Business Research Collis Hussey Business Statistics Taylor Business, Government and Globalization Hughes O’Neill Button Doing Security

60 17 51 68 66 65 54 67 23 61 17 16 44 58

c Caldwell Gravett Using Your Emotional Intelligence to Develop Others Campbell Kitson The Ethical Organisation Carrillo-Hermosilla del Río González Könnölä Eco-Innovation Casanova Global Latinas Chahal The Dream Change in SMEs Bluhm Schmidt Changes in Innovation Saarinen Rilla China Calling Mackinnon Powell China Counting Mackinnon Powell China Rules Alon Chang Fetscherin Lattemann McIntyre China’s Emerging Outsourcing Capabilities Lacity Willcocks Zheng China’s Highway of Information and Communication Technology Yu Li-Hua Chobanova Strategies of Multinationals in Central and Eastern Europe Chouliaraki Morsing Media, Organizations and Identity Citizenship Kakabadse Kalu

1000s of scholarly ebooks available at www.palgraveconnect.com, ask your librarian to request a trial

22 66 60 43 60 50 62 46 45 46 56 48 50 29 64

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index Coach and Couch Kets de Vries Korotov Florent-Treacy Collis Hussey Business Research Company Law Dine Koutsias Competition, Strategy and Management in China Cooke The Competitive Advantage of Nations Porter Conroy An Ethical Approach to Leading Change Contemporary Challenges to International Business Ibeh Davies Contini Lanzara ICT and Innovation in the Public Sector Contract Law McKendrick Cooke Competition, Strategy and Management in China Corby Palmer Lindop Rethinking Reward Corporate Entrepreneurship Burns Corporate Social Responsibility Allouche Corporate Social Responsibility Kakabadse Morsing Creative Labour McKinlay Smith The Cultural Context of Human Resource Development Hansen Lee Culture and Business in Asia Guirdham Culture and Climate in Health Care Organizations Braithwaite Hyde Pope

8 17 67 48 15 64 43 57 67 48 25 60 66 67 27 24 47 30

d Dainty Anderson The MBA Companion 68 DARA Development Assistance Research Associates Humanitarian Response Index 2008 64 DARA Development Assistance Research Associates The Humanitarian Response Index (HRI) 2009 63 Darroch Marketing Through Turbulent Times 33 Davies Doing a Successful Research Project 17 de Mesa Brand Avatar 38 de Woot Should Prometheus Be Bound?

66 Diamond Allcorn Private Selves in Public Organizations 33 Digital Advertising McStay 35 Dilworth Boshyk Action Learning and its Applications 22

70

Dimitratos Jones Resources, Efficiency and Globalisation 42 Dine Koutsias Company Law 67 Discovering Leadership Billsberry 9 Doing a Successful Research Project Davies 17 Doing Business 2010 World Bank 51 Doing Security Button 58 Dolgopyatova Iwasaki Yakovlev Organization and Development of Russian Business 31 Donaldson Sales Management 36 Donkin The Future of Work 18 Donkin The History of Work 18 The Dream Chahal 60 Drew McCallum Roggenhofer Journey to Lean 15 Durlauf Blume The New Palgrave Dictionary of Economics 52

e Eco-Innovation Carrillo-Hermosilla del Río González Könnölä Economics for Business Mulhearn Vane Eden The Economics of Benchmarking ten Raa e-Governance for Development Madon Electronic Markets Standing The Elements of Mentoring Johnson Ridley The Elephant In the Boardroom Furnham Employee Morale Bowles Cooper Employment Policy in the European Union Gold Entrepreneurs, Managers, and Leaders Mayo Nohria Renella Entrepreneurship and Small Business Burns Essential Quantitative Methods Oakshott An Ethical Approach to Leading Change Conroy The Ethical Organisation Campbell Kitson Ethics in the Alcohol Industry Robinson Kenyon European Employment Models in Flux Bosch Lehndorff Rubery

60 52 14 57 40 22 3 19 26 8 60 16 64 66 64 50

Executive’s Guide to Understanding People Zaleznik Matsushita

6

f Family Business Kenyon-Rouvinez Ward 15 Family Values and Value Creation Tàpies Ward 60 Foreign Direct Investment, China and the World Economy Buckley 42 Foundation Mathematics Stroud Booth 16 Freyssenet The Second Automobile Revolution 32 Friends and Enemies in Organizations Morrison Wright 31 Furnham Management Intelligence 23 Furnham People Management in Turbulent Times 22 Furnham The Elephant In the Boardroom 3 The Future International Manager Zsolnai Tencati 6 The Future of Union Organising Gall 26 The Future of Work Donkin 18

g Gadman Cooper Open Source Leadership Gall The Future of Union Organising Gall Union Revitalisation in Advanced Economies Gamble The Spectre at the Feast Gardiner Project Management The Gene Revolution and Global Food Security Oyelaran-Oyeyinka Gehl Sampath Gerencser Van Lee Napolitano Kelly Megacommunities Gibb Human Resource Development Gill The Handbook of Security Global Boards Kakabadse Global Challenges for Identity Policies Whitley Hosein The Global Corporate Brand Book Morley Global Diversity Management Ozbilgin Tatli Global Energy Transformation Larsson Global Innovation Management Westland Global Latinas Casanova Global Political Economy O’Brien Williams Global Strategic Management Lasserre

Order securely online at www.palgrave.com or telephone +44 (0)1256 302866

7 26 26 52 11 40 13 24 58 9 56 38 26 61 63 43 45 14

index Globalization of Chinese Enterprises Alon McIntyre Globalization Scholte Globalizing Ideal Beauty Sutton Goethals McDowell Lincoln’s Legacy of Leadership Goethals Wren Leadership and Discovery Goffin Mitchell Innovation Management Gögl Schedler Big Strategies for Small Business Gögl Schedler Knowledge Loves Company Gold Employment Policy in the European Union Gold Holden Iles Stewart Beardwell Human Resource Development The Golden Crossroads Bevolo Good for Business Benett Gobhai O’Reilly Welch Govers Go Place Branding The Grants Register 2010 Palgrave Macmillan Ltd Greed and Corporate Failure Hamilton Micklethwait Greed Brassey Barber The Green Workplace Stringer Greener Public Management Grint Leadership Groucutt Business Degree Success Growth Management Lester Guirdham Culture and Business in Asia Gunelius Building Brand Value the Playboy Way

48 45 34 4 5 62 59 12 26 18 34 38 38 68 66 65 12 24 25 68 13 47 37

h Haghirian Innovation and Change in Japanese Management Hall Janman The Leadership Illusion Hallebone Priest Business & Management Research Hamilton Micklethwait Greed and Corporate Failure Hancock Tyler The Management of Everyday Life The Handbook of Global Outsourcing and Offshoring Oshri Kotlarsky Willcocks The Handbook of Security Gill

46 3

Hansen Lee The Cultural Context of Human Resource Development Harmony versus Conflict in Asian Business Yau Chow Hasegawa Noronha Asian Business & Management Hawryszkiewycz Knowledge Management Hayes The Theory and Practice of Change Management The Hidden Dynamics of Path Dependence Schreyögg Sydow Hill Manufacturing Operations Strategy Hill Operations Management The History of Work Donkin How Managers have Learnt to Lead Kempster Howcroft Richardson Work and Life in the Global Economy Hughes O’Neill Business, Government and Globalization Hughes Public Management and Administration Hultén Broweus van Dijk Sensory Marketing Human Resource Development Gibb Human Resource Development Gold Holden Iles Stewart Beardwell Human Resource Management Bratton Gold Humanitarian Logistics Tomasini Van Wassenhove The Humanitarian Response Index (HRI) 2009 DARA Development Assistance Research Associates Humanitarian Response Index 2008 DARA Development Assistance Research Associates

24 49 47 54 10 30 53 53 18 8 21

11 35 24 18 24 12

63 64

i

46 62 62 43 67 41 10 45 36 65 10

j Jablonowski Managing High-Stakes Risk 57 Jack Westwood International and Cross-Cultural Management Studies 41 Jackson Shaw Mastering Fashion Marketing 36 Japanese Corporate Transition in Time and Space Kurihara 30 Japanese Workplaces in Transition MeyerOhle 47 Jericó No Fear 7 Johnson Ridley The Elements of Mentoring 22 Journey to Lean Drew McCallum Roggenhofer 15 Judge Business Law 67

k

23 54 58

Industrial Design, Competition and Globalization Rusten Bryson

66

28

44

Ibeh Davies Contemporary Challenges to International Business 43 ICT and Innovation in the Public Sector Contini Lanzara 57 The Impact of 9/11 on Business and Economics: The Business of Terror Morgan 51

17

Industrial Organizational Psychology Levy Innovation and Change in Japanese Management Haghirian The Innovation for Development Report 2009-2010 Lopez-Claros Innovation Management Goffin Mitchell Innovation Policies and International Trade Rules Lal Mohnen International and Comparative Labour Law Bronstein International and Cross-Cultural Management Studies Jack Westwood The International Business Environment Morrison International Business Morrison International Marketing Omar International Perspectives on Social Entrepreneurship Robinson Mair Hockerts Introduction to Management Pettinger

62

Kakabadse Global Boards Kakabadse Kalu Citizenship Kakabadse Morsing Corporate Social Responsibility Kelan Performing Gender at Work Kelly Harrison Working in Jamie’s Kitchen Kempster How Managers have Learnt to Lead

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9 64 67 29 20 8

71

index Kenyon-Rouvinez Ward Family Business Kets de Vries Korotov Florent-Treacy Coach and Couch Kets de Vries Sex, Money, Happiness, and Death The King of Madison Avenue Roman Knowledge Loves Company Gögl Schedler Knowledge Management Hawryszkiewycz Kotlarsky Oshri Managing ComponentBased Development in Global Teams Kurihara Japanese Corporate Transition in Time and Space

15 8 7 35 12 54 55 30

l Labour Relations Burchill Lacity Willcocks The Practice of Outsourcing Lacity Willcocks Zheng China’s Emerging Outsourcing Capabilities Lal Mohnen Innovation Policies and International Trade Rules Laljani Making Strategic Leaders The Language of Female Leadership Baxter Larsson Global Energy Transformation Lasserre Global Strategic Management Lasserre Schutte Strategies for Asia Pacific Laufer Breaking the Code of Project Management Leadership and Discovery Goethals Wren Leadership and the Liberal Arts Wren Genovese Riggio Leadership Grint The Leadership Illusion Hall Janman Leadership in World Shipping Theotokas Harlaftis Leadership Learning Turnbull James Collins Leadership Teams Sheard Kakabadse Leading the Charge Zinni Koltz Learning from Disasters Toft Reynolds Leavy McKiernan Strategic Leadership Lester Growth Management Levy Industrial Organizational Psychology Lewis Simpson Revealing and Concealing Gender

72

26 55 56 43 4 5 61 14 49 53 5 8 25 3 43 9 3 6 58 9 13 28

22

Lincoln’s Legacy of Leadership Goethals McDowell Lindgren Bandhold Scenario Planning Linstead Fulop Lilley Management and Organization Lloyd Business at a Crossroads Lopez-Claros The Innovation for Development Report 2009-2010 Luxury Fashion Branding Okonkwo

62 39

Luxury Online Okonkwo

39

4 13 32 51

m Mackinnon Powell China Calling Mackinnon Powell China Counting Madon e-Governance for Development Magala The Management of Meaning in Organizations Making Essential Choices with Scant Information Williams Sunnevåg Samset Making Strategic Leaders Laljani Management and Organization Linstead Fulop Lilley Management Control in Central and Eastern European Subsidiaries Brenner Management Intelligence Furnham The Management of Everyday Life Hancock Tyler The Management of Meaning in Organizations Magala Managing Component-Based Development in Global Teams Kotlarsky Oshri Managing Economies, Trade and International Business O’Connor Managing Flow Nonaka Toyama Hirata Managing High-Stakes Risk Jablonowski Managing Knowledge Work and Innovation Newell Robertson Scarbrough Swan Managing Politics at Work Oade Managing Workplace Bullying Oade Manufacturing Operations Strategy Hill Marcus Strategic Foresight Marketing Through Turbulent Times Darroch Mastering Communication Stanton Mastering Fashion Marketing Jackson Shaw

46 45 57 22 16 4 32 50 23 23 22 55 42 14 57 31 19 19 53 13 33 68 36

Maylor Blackmon Researching Business and Management 17 Mayo Nohria Renella Entrepreneurs, Managers, and Leaders 8 The MBA Companion Dainty Anderson 68 McGannon The Business Leader’s Health Manual 23 McKendrick Contract Law 67 McKinlay Smith Creative Labour 27 McStay Digital Advertising 35 Media, Organizations and Identity Chouliaraki Morsing 29 Megacommunities Gerencser Van Lee Napolitano Kelly 13 Mele Business Ethics in Action 65 Meyer-Ohle Japanese Workplaces in Transition 47 Missing Pieces Brun Cooper 23 Morgan The Impact of 9/11 on Business and Economics: The Business of Terror 51 Morley The Global Corporate Brand Book 38 Morris Goldsworthy Public Relations for the New Europe 51 Morrison International Business 45 Morrison The International Business Environment 10 Morrison Wright Friends and Enemies in Organizations 31 Moss Profiting from Diversity 20 Mulhearn Vane Eden Economics for Business 52 The Multinational Enterprise Revisited Buckley Casson 41 Musacchio Adorisio Storytelling in Organizations 29

n Nakata Beyond Hofstede Neuro-Linguistic Programming Tosey Mathison New Loss Prevention Beck Peacock The New Palgrave Dictionary of Economics Durlauf Blume The New Public Leadership Challenge Brookes Grint The New Role of Regional Management

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35 20 58 52 4

index Ambos Schlegelmilch The New Silk Road Simpfendorfer Newell Robertson Scarbrough Swan Managing Knowledge Work and Innovation Newton The Practice and Theory of Project Management No Fear Jericó Nonaka Toyama Hirata Managing Flow

42 44

Noon Blyton The Realities of Work

33

31 10 7 14

o O’Brien Williams Global Political Economy O’Connor Managing Economies, Trade and International Business Oade Managing Politics at Work Oade Managing Workplace Bullying Oakshott Essential Quantitative Methods The Oil and Gas Service Industry in Asia Yi Okonkwo Luxury Fashion Branding Okonkwo Luxury Online Omar International Marketing Open Business Innovation Leadership Romano Open Source Leadership Gadman Cooper Operations Management Hill Organization and Development of Russian Business Dolgopyatova Iwasaki Yakovlev Organizational Learning Wellman Orsato Sustainability Strategies Oshri Kotlarsky Willcocks The Handbook of Global Outsourcing and Offshoring Oyelaran-Oyeyinka Gehl Sampath The Gene Revolution and Global Food Security Ozbilgin Tatli Global Diversity Management Özcan Building States and Markets

45 42 19 19 16 49 39 39 36 63 7 53 31 31 61 54 40 26 59

p Palgrave Macmillan Ltd The Grants Register 2010 Panteli Virtual Social Networks Papanastassiou Pearce The Strategic Development of Multinationals

68 55 41

Peck Dickinson Performing Leadership People Management in Turbulent Times Furnham Performance Measurement of New Product Development Teams Abdel-Kader Lin Performing Gender at Work Kelan Performing Leadership Peck Dickinson Pettinger Introduction to Management Place Branding Govers Go Places Anholt Porter The Competitive Advantage of Nations Power at Play Åkerstrøm Andersen The Practice and Theory of Project Management Newton The Practice of Outsourcing Lacity Willcocks Price The Principles and Practice of Change The Principles and Practice of Change Price Private Selves in Public Organizations Diamond Allcorn Profiting from Diversity Moss Project Management Gardiner Promoting Workplace Well-Being Thompson Bates Public Management and Administration Hughes Public Management Greener Public Relations for the New Europe Morris Goldsworthy

4 22 30 29 4 10 38 37 15 32 10 55 10 10 33 20 11 20 11 24 51

q Quantitative Methods Swift Piff Quigley Responding to Crises in the Modern Infrastructure

15 58

r Raich Dolan Beyond Rainmaking Presentations Sommerville Reading Management and Organization in Film Bell The Realities of Work Noon Blyton Researching Business and Management Maylor Blackmon

63 35 25 33 17

Resources, Efficiency and Globalisation Dimitratos Jones Responding to Crises in the Modern Infrastructure Quigley Responses to Regionalism in East Asia Staples Rethinking Growth Baets Oldenboom Rethinking Reward Corby Palmer Lindop Revealing and Concealing Gender Lewis Simpson Robinson Harris Unsecured Ladders Robinson Kenyon Ethics in the Alcohol Industry Robinson Mair Hockerts International Perspectives on Social Entrepreneurship Roman The King of Madison Avenue Romano Open Business Innovation Leadership Rugman Reviews International Business Rugman Rugman Rugman Reviews International Business Rusten Bryson Industrial Design, Competition and Globalization

42 58 49 61 25 22 11 64 65 35 63 44 44 62

s Saarinen Rilla Changes in Innovation Sachs Rühli Kern Sustainable Success with Stakeholders Sales Management Donaldson Scenario Planning Lindgren Bandhold Scholte Globalization Schreyögg Sydow The Hidden Dynamics of Path Dependence Schwartz States Versus Markets Schwass Wise Growth Strategies in Leading Family Businesses Schwesinger Berlie Alliances for Sustainable Development The Second Automobile Revolution Freyssenet Sensory Marketing Hultén Broweus van Dijk Services Marketing Baron Harris Hilton

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62 65 36 13 45 30 40 15 12 32 35 36

73

index Sex, Money, Happiness, and Death Kets de Vries Sheard Kakabadse Leadership Teams Should Prometheus Be Bound? de Woot Simpfendorfer The New Silk Road SMEs in Asian Developing Countries Tambunan Sommerville Rainmaking Presentations The Spectre at the Feast Gamble Staib Business Management and Environmental Stewardship Standing Electronic Markets Stanton Mastering Communication Staples Responses to Regionalism in East Asia States Versus Markets Schwartz Stead Elliott Women’s Leadership Storytelling in Organizations Musacchio Adorisio The Strategic Development of Multinationals Papanastassiou Pearce Strategic Foresight Marcus Strategic Leadership Leavy McKiernan Strategies for Asia Pacific Lasserre Schutte Strategies of Multinationals in Central and Eastern Europe Chobanova Strategy and Human Resource Management Boxall Purcell Stringer The Green Workplace Stroud Booth Foundation Mathematics Supply Chain Management Waters Surfing the Global Tide Wynn-Williams Sustainability Strategies Orsato Sustainable Success with Stakeholders Sachs Rühli Kern Sutton Globalizing Ideal Beauty Swan Worked Up Selves Swift Piff Quantitative Methods

7 3 66 44 46 35 52 61 40 68 49 40 5 29 41 13 9 49 50 25 12 16 53 44 61 65 34 21 15

t Talent Management Blass Tambunan SMEs in Asian Developing Countries

74

20 46

Tàpies Ward Family Values and Value Creation Taylor Business Statistics ten Raa The Economics of Benchmarking The Theory and Practice of Change Management Hayes Theotokas Harlaftis Leadership in World Shipping Thompson Bates Promoting Workplace Well-Being Thompson McHugh Work Organisations Thyssen Business Ethics and Organizational Values Toft Reynolds Learning from Disasters Tomasini Van Wassenhove Humanitarian Logistics Tosey Mathison Neuro-Linguistic Programming Turnbull James Collins Leadership Learning

60 16 14 10 43 20 32 66 58 12 20 9

u Understanding Enterprise Bridge O’Neill Martin Understanding the Social Economy and the Third Sector Bridge Murtagh O’Neill Union Revitalisation in Advanced Economies Gall Unsecured Ladders Robinson Harris Using Your Emotional Intelligence to Develop Others Caldwell Gravett

59 33 26 11 22

v Virtual Social Networks Panteli

55

w Walters Nichols Workplace Health and Safety Warhurst Eikhof Haunschild Work Less, Live More?

Waters Supply Chain Management Ways of Living Blyton Blunsdon Reed Dastmalchian Wellman Organizational Learning

26 27 53

Westland Global Innovation Management 63 Whitley Hosein Global Challenges for Identity Policies 56 Williams Sunnevåg Samset Making Essential Choices with Scant Information 16 Wise Growth Strategies in Leading Family Businesses Schwass 15 Women’s Leadership Stead Elliott 5 Work & Organizational Behaviour Bratton Sawchuk Forshaw Callinan Corbett 28 Work and Life in the Global Economy Howcroft Richardson Work Less, Live More? Warhurst Eikhof Haunschild Work Matters Bolton Houlihan Work Organisations Thompson McHugh Worked Up Selves Swan Working in Jamie’s Kitchen Kelly Harrison Workplace Health and Safety Walters Nichols World Bank Doing Business 2010 Wren Genovese Riggio Leadership and the Liberal Arts Wynn-Williams Surfing the Global Tide

21 27 27 32 21 20 26 51 8 44

y Yau Chow Harmony versus Conflict in Asian Business 49 Yi The Oil and Gas Service Industry in Asia 49 Yu Li-Hua China’s Highway of Information and Communication Technology 48

z Zaleznik Matsushita Executive’s Guide to Understanding People Zara and her Sisters Badía Zinni Koltz Leading the Charge Zsolnai Tencati The Future International Manager

21 31

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6 39 6 6

index

Business Journals @ Palgrave Macmillan

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