Higher Education Business & Management Catalogue 2014 by Macmillan International Higher Education

Resources for teaching and learning!

BUSINESS & MANAGEMENT

2014

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Management & Leadership Strategy Quantitative Methods & Operational Research Human Resources & Employee Relations

Business & Management

2014

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Marketing International Business Operations Management IT for Business

K EY TO SY M BO L S New

Organization Studies

Entrepreneurship & Small Business IC Web

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Banking, Finance & Accounting Business Research

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MANAGEMENT & LEADERSHIP

Project Management

Management

A Problem-Based Approach

A Concise Introduction

Bennet P. Lientz, UCLA Anderson School of Management, USA ‘This extremely useful handbook offers a definitive list of issues extracted from a database of project problems...a unique resource for project managers looking to address project problems, improve their practice and deliver’ - Darren Dalcher, Professor, Director of the National Centre for Project Management, UK An ideal course text that helps students to identify, manage and solve problems that arise during the lifecycle of projects. This problem-based approach encourages students to develop analytical and problem-solving skills and to get a more complete understanding of the factors that contribute to project success. 528pp Paperback Ebook

October 2012 9780230348493 £43.99 IC

Web

Richard Pettinger, University College London, UK ’Pettinger has captured the essentials of organisations and management studies in this concise and highly informative introductory text. It is thoughtful, well structured and highly accessible to students.’ - Claire Hookham-Williams, University of Liverpool, UK Management: A Concise Introduction has been written with the student in mind - short chapters, easy identification of the key points and revisionfriendly sections. Backed by robust academic theory with plenty of pedagogical features, it has an engaging style and is, all in all, everything a student needs to understand the subject and pass the exam Contents: PART I: THE FOUNDATIONS OF MANAGEMENT • PART II: MANAGEMENT AND PEOPLES • PART III: STRATEGY, POLICY, DIRECTION AND PRIORITIES • PART IV: ENDURING PRIORITIES OF MANAGEMENT • PART V: SUMMARY SHEETS

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464pp Paperback Ebook

Managing Organizational Change

September 2012 9780230285354 £27.99 IC

Web

Process, Social Construction and Dialogue Muayyad Jabri, University of New England, Australia ‘A thoroughly multidisciplinary approach to the complexities of organisational change and of the people that try to manage it - making this text highly appropriate for undergraduate or postgraduate students. The reader is carefully guided through the most prominent conventional theories and their more radical challengers’ - Tina Bass, University of Coventry, UK Managing Organizational Change describes change as a socially constructed process, reinforced by the interactions of employees at all levels. The book emphasises the fact that change is an on-going phenomenon, not an event that will soon be over once the consultants have left, but a permanent feature of an adaptable organisation. 320pp Paperback Ebook

January 2012 9780230244085 £33.99 IC

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STRATEGY

Strategic Performance Management A Managerial and Behavioral Approach 2nd edition

Business Strategy an introduction 3rd edition David Campbell, Newcastle University, UK, David Edgar Glasgow Caledonian University, UK and George Stonehouse Edinburgh Napier University, UK

Andre De Waal, Maastricht School of Management, The Netherlands ‘This book provides a comprehensive coverage of the subject for both the student and the practitioner. Also, the inclusion of dedicated chapters makes it relevant to those working in the public sector and in developing countries.’ - Malcolm J. Prowle, Professor, Nottingham Trent University, UK and Visiting Professor, The Open University, UK This book shows readers, whether business students or executives, how to avoid errors and counter ineffectiveness; it provides methods and techniques to implement strategic performance management and support organisations in their pursuit of better performance. Contents: PART I: INTRODUCING STRATEGIC PERFORMANCE MANAGEMENT • Introduction • Strategic Performance Management • PART II: THE STRATEGIC PERFORMANCE MANAGEMENT DEVELOPMENT CYCLE • Stage 1: Designing a Strategic Management Model • Responsibility Structure • Scenarios and Strategic Objectives • Strategic Action Plans • Stage 2: Designing a Strategic Reporting Model • Critical Success Factors and Key Performance Indicators • The Balanced Scorecard • Exceptions, Actions, and Rolling for ePerformance Management in Developing Countries Casts • Performance Management ICT Architecture • Stage 3: Desgning a Performance-driven Behavioural Model • Organizational Performance-driven Behaviour • Individual Performance-driven Behaviour • Strategic Alignment • PART III: IMPLEMENTING STRATEGIC PERFORMANCE MANAGEMENT • Implementation • PART IV: SPECIAL CONSIDERATIONS • Performance Management in the Public Sector • Performance Management in Developing Countries 464pp Paperback

July 2013 9780230273856 £37.99

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‘This is an extremely well-conceived book. It is concise, clear and straightforward, yet is rigorous in its coverage of the key areas of strategic management. It is well-balanced across strategic analysis, formulation and implementation and makes very good use of case studies and exercises.’ - Emanuel Gomes, Coventry University, UK Business Strategy is a compact, plain-speaking textbook for those approaching strategy for the first time. Key features include: international case studies; chapters on current issues such as CSR, emerging markets and new technologies; research project areas to investigate, and bite-sized bios of key thinkers in the field. 392pp Paperback Ebook

April 2011 9780230218581 £41.99 IC

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Global Strategic Management

Strategic Management in the Third Sector

3rd edition Philippe Lasserre, Emeritus Professor of Strategy and Asian Business, INSEAD, Singapore ’The breadth and depth of topics covered is the best in the market in my view. The global trends section is very strong and just what is needed for this complex area of study.’ - Carolyn Richardson, University of Cumbria Business School, UK Global Strategic Management takes an academically rigorous strategic and managerial approach to global issues, blending theory and practical examples to lend an insight into the impact of globalization on organizations around the world. 560pp Paperback Ebook

June 2012 9780230293816 £42.99 IC

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Roger Courtney, Freelance Consultant specialising in the Third Sector ‘Roger Courtney has delivered a superb text which will be vital for all courses looking at strategic management issues in charities and other third sector organisations. Students have been waiting years for something like this.’ - Gareth Morgan, Sheffield Hallam University, UK An essential resource for anyone studying or interested in the third sector. The book is designed to help students develop a better understanding of the theory and practice of strategic management, including strategic thinking and analysis, strategy formulation, and strategy implementation in relation to the third sector. Contents: PART I: AN INTRODUCTION TO THE THIRD SECTOR • PART II: THE DEVELOPMENT OF VARIOUS APPROACHES TO STRATEGIC MANAGEMENT • PART III: STRATEGY AND THE THIRD SECTOR • PART IV: STRATEGIC ANALYSIS, FORMULATION, CHOICE AND IMPLEMENTATION • PART V: CASE STUDIES 426pp Paperback IC

May 2013 9780230336933 £39.99

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QUANTITATIVE METHODS & OPERATIONAL RESEARCH

Quantitative Methods Les Oakshott, University of Warwick, UK Offering a student-friendly introduction to quantitative methods, this text covers all of the need to know basics in a clear and engaging manner. This book is ideal for students of all levels coming to the subject for the first time.

Essential Quantitative Methods For Business, Management and Finance 5th edition Les Oakshott, University of Warwick, UK

Contents: PART 1: MATHEMATICAL APPLICATIONS • Revision Mathematics • Keeping up with Change: Index Numbers • PART 2: COLLECTING & INTERPRETING DATA • Collecting Data: Surveys and Samples • Finding Patterns in Data: Charts and Tables • Making Sense of Data: Averages and Measures of Spread • PART 3: PROBABILITY & STATISTICS • Taking a Chance: Probability • The Shape of Data: Probability Distributions • Interpreting with Confidence: Analysis of Sample Data • Checking Ideas: Testing a Hypothesis • Cause and Effect: Correlation and Regression • PART 4: DECISION MAKING TECHNIQUES • Choosing Wisely: Investment Appraisal • Forecasting: Time Series Analysis • Making the Most of Things: Linear Programming • Planning Large Projects: Critical Path 320pp Paperback

May 2014 9781137340856 £15.00

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‘A beautifully produced text. This edition must surely be one of the most friendly and effective offerings in the field. Seriously impressive.’ - Jim Freeman, University of Manchester, UK A great value, studentfriendly introduction to quantitative methods. The book covers the essentials, whilst also appealing to more advanced students. Focused on problemsolving in a real business context, with plenty of pedagogical features and real world examples. Contents: PART I: MATHEMATICAL APPLICATIONS • PART II: COLLECTING & INTERPRETING DATA • PART III: PROBABILITY & STATISTICS • PART IV: DECISION MAKING TECHNIQUES 512pp Paperback Ebook

February 2012 9780230302662 £41.99 IC

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Quantitative Methods for Business, Management and Finance 4th edition

The Practice of Statistics for Business and Economics 3rd edition David S. Moore, George P. McCabe and Bruce Craig, all at Purdue University, USA, Layth Alwan, University of WisconsinMilwaukee, USA and William M. Duckworth, Creighton University, USA

Louise Swift and Sally Piff, both at University of East Anglia, UK Quantitative Methods is a comprehensive guide to the techniques any student of business or finance is likely to need. The authors’ highly successful learningby-doing approach, coupled with the clear structure of the text, make the acquisition of essential mathematical skills achievable and even enjoyable. Contents: PART I: ESSENTIAL MATHS • Numbers and Symbols • Simplifying Expressions • Solving Problems • Modelling Using Straight Lines • PART II: MORE MATHS • Some Special Equations • Modelling Using Curves • Rates of Change • PART III: DESCRIBING DATA • Pictures of Data • Summarising Data • PART IV: PROBABILITY • Measuring Uncertainty • Numerical Outcomes • Continuous Numerical Outcomes • Some More Probability Distributions • PART V: STATISTICS • Estimation • Testing Hypotheses • Correlation& Regression • Comparing Two Populations • Nonparametric methods • Categorical Data • Forecasting • Statistics in Practice • PART VI: BUSINESS MODELLING • Linear Programming Models • Planning Projects • Models for Inventory Control • Time and Money • Decision Making • Simulating Reality • Controlling Quality • STATISTICAL TABLES • Cumulative Binomial Probabilities • Cumulative Standard Normal Probabilities • Percentage Points of the Standard Normal Distribution • Random Digits • Percentage Points of the t Distribution • Percentage Points of the x2 Distribution 736pp Paperback New

April 2014 9781137376558 £44.99

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W.H. Freeman and Company - A Macmillan Higher Education Company

This successful text immerses students in the course immediately, involving them in practical, statisticssupported business decision making from the outset. Using real data to provide a context for tackling modern business problems, it introduces a range of core ideas early - including data production and interpretation. Contents: PART I: DATA • PART II: PROBABILITY AND INFERENCE • PART III: TOPICS IN INFERENCE • PART IV: OPTIONAL INDIVIDUAL COMPANION CHAPTERS 820pp Quantity Pack IC

Web

CD Available

May 2011 9781429290142

£55.99

Management Science

Simulation

Decision-making through systems thinking

The Practice of Model Development and Use

2nd edition

2nd edition Hans Daellenbach, Donald McNickle and Shane Dye, all at University of Canterbury, New Zealand

‘For those wishing to understand how MS/ OR work is really done, Management Science provides an excellent introduction. Instead of assuming that MS/ OR is a set of techniques and demonstrating its use on simple artificial problems, this book places MS/ OR in the context of real decision-making and the processes by which decisions are made.’ - Stewart Robinson, Professor, Loughborough University, UK

Stewart Robinson, Loughborough University, UK Simulation modelling involves the development of models that imitate real–world operations, and statistical analysis of their performance with a view to improving efficiency and effectiveness. This non–technical textbook is focused towards the needs of business, engineering and computer science students.

Written for a wide range of mathematical abilities this book emphasizes the conceptual aspects of decision-making rather than mathematical techniques or computer methods. It shows how hard ‘OR’ incorporates basic systems into its modelling process - then suggests how models incorporate the ambiguities of real world decision-making.

Contents: www.simulation: What, Why and When? • Inside Simulation Software • Software for Simulation • Simulation Studies: An Overview • Conceptual Modelling • Developing the Conceptual Model • Data Collection and Analysis • Model Coding • Experimentation: Obtaining Accurate Results • Experimentation: Searching the Solution Space • Implementation • Verification, Validation and Confidence • The Practice of Simulation

608pp Paperback

336pp Paperback

Web

December 2012 9780230316478 £44.99

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HUMAN RESOURCEs & employee relations

Human Resource Development Theory and Practice

Foundations, Process, Context

2nd edition Edited by Jeff Gold, Leeds Metropolitan University, UK, Rick Holden, Liverpool John Moores University, UK, Paul Iles, Salford Business School, UK, Jim Stewart, Leeds Business School, UK and Julie Beardwell, De Montfort University, UK ’This is an excellent, very useable, undergraduate core text book by key players in the field. It’s of great practical use in the classroom, too, and not just for student reading and support outside of classes. The wellreferenced and up to date content is supported by good, short reflective activities and short cases that are really good for break-out discussion exercises.’ - Sheena Bell, University of Glasgow, UK Written by leading academics, this book provides a comprehensive and critical evaluation of the theory and practice of HRD. This edition has been fully revised throughout and features contemporary case studies, chapter introductions and additional coverage of key debates in the field. It is essential reading for any student of HRD. Contents: The Nature and Scope of Human Resource Development • Strategic HRD and the Learning and Development Function • National HRD Policies and Practices • Learning Theories and Principles • The Practice of Training: the Identification of Training Needs • The Practice of Training: the Design and Delivery of Training • Evaluation of Human Resource Development • E-Learning • Workplace Learning, Knowledge Management and Organisational Learning • HRD and Change at Work • Continuing Professional Development and Life-Long Learning • Contrasting Contexts of HRD Practice • HRD and Diversity • Cross-Cultural HRD • Management Development • Leadership Development • Team Development • Graduates and Graduate Employability • The Future of HRD 458pp Paperback IC

Web

Human Resource Development

August 2013 9780230367159 £39.99

3rd edition Stephen Gibb, University of Strathclyde, UK ‘This book provides a comprehensive guide to what HRD is, the influences that shape it and the methods for implementation, and it discusses the key issues surrounding the application and design of HRD strategies in a clear and concise manner. A very important core text for those interested in how to consider and to apply learning in the workplace.’ - David Banner, Westminster University,UK A complete and integrated introduction to the processes, practices and perspectives of HRD in the workplace from a theory and practice perspective. Various aspects of HRD at work are explored through case studies; encouraging the student to link the practicalities of HRD with academic analysis. 456pp Paperback Ebook

October 2011 9780230247109 £40.99 IC

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Management, Work and Organisations series

Human Resource Development

Strategy and Human Resource Management

Workers and Labour in a Globalised Capitalism

Practices and Orthodoxies

3rd edition

Contemporary Themes and Theoretical Issues

Edited by John Walton, London Metropolitan University, UK and Claire Valentin, University of Edinburgh, UK ‘This book provides an excellent read for students studying HRD and provides opportunities to stretch and develop those with enquiring minds.’ - Fiona Robson, Senior Lecturer in Organisation and HRM, Northumbria University, UK ‘...This text is a timely contribution for students, teachers and practitioners in the field.’ - Karin Mathison, University of Tasmania, Australia The book brings together international experts in human resource development to critically reexamine some central contemporary concepts and practices in the subject.

Peter Boxall, University of Auckland, New Zealand and John Purcell, Warwick University, UK ‘This is a very wise book... It will challenge its readers to think, but above all to become better managers. I can’t recommend it highly enough.’ - Dennis Tourish, Kent Business School, UK

New

October 2013 9780230292277 £29.99

This new text brings together international experts on work and employment from a range of disciplines to debate key themes and issues related to work in a globalised economy.

The third edition of this market leading text provides an authoratitive yet accessible account of the strategic role of HRM in organizations. It includes fully updated chapters and sources whilst retaining the critical approach and strong framework popular with both students and lecturers.

Contents: PART I: THEORETICAL ISSUES - EXPLAINING THE CENTRALITY OF LABOUR WITHIN CAPITALISM • PART II: CLASSICAL ISSUES - EXPLAINING WORKERS’ RESISTANCE AND ORGANISATION • PART III: CONTEMPORARY ISSUES - WORKERS’ ORGANISAING IN THE GLOBAL WORLD

408pp Paperback

252pp Paperback

348pp Paperback

Edited by Maurizio Atzeni, Loughborough University, UK

Ebook

January 2011 9780230579354 £40.99 IC

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November 2013 9780230303171 £28.99

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Human Resource Management Theory and Practice

Human Resource Management in a Global Context

Contemporary Themes in Strategic People Management

5th edition

A Critical Approach

A Case-Based Approach

John Bratton, Rivers University, Canada and Jeff Gold, Leeds Metropolitan University, UK ‘If you only read one HRM book read this one: it’s brimming with clearly explained concepts and contemporary examples and covers everything you need to engage with the debates, either as a student or a practitioner. If only all textbooks were this good!’ Keith Grint, University of Warwick, UK This established text provides comprehensive coverage of HRM theory supported by high quality cases. This edition has been thoroughly updated to make it accessible and engaging for undergraduate and postgraduate students. New features include interviews with real-life HR gurus, a focus on the global implications of HR and ESL student support. 672pp Paperback Ebook

June 2012 9780230580565 £45.99 IC

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Robin Kramar, Australian Catholic University, Australia and Jawad Syed, University of Kent, UK Written by an international team of contributors and edited by highly respected scholars, this introductory text presents a global, critical and up-to-date view of HRM. Using examples and case studies from around the world, it covers the basic principles, whilst exposing students to real-world issues facing managers on a daily basis. Contents: Introduction • PART I: THE HRM ARENA • PART II: HRM IN PRACTICE • PART III: HRM AND CONTEMPORARY ISSUES 480pp Paperback Ebook

January 2012 9780230251533 £43.99 IC

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Edited by David Hall, and Stephen Pilbeam, both at University of Portsmouth, UK and Marjorie Corbridge, formerly of University of Portsmouth, UK ‘This is an exciting and welcomed text...It addresses a number of important issues facing organisations and provides a critical link between the theoretical models and frameworks and the real world, through a case study approach.‘ - Chris Bristow, Kingston University, UK Examines core contemporary topics in HRM using case studies to highlight theory and provide students with a business context within which to understand the topic. Questions help students to critically evaluate the material and reflect on alternative approaches. 328pp Paperback Ebook

November 2012 9780230303386 £34.99 IC

The People Solutions Sourcebook 2nd edition

Employment Relations in the Shadow of Recession Findings from the 2011 Workplace Employment Relations Study Brigid van Wanrooy, WERS Project Leader, Department for Business Innovation and Skills, Helen Bewley, Research Fellow, Alex Bryson, Senior Research Fellow, John Forth, Senior Reserach Fellow, all at National Institute of Economic and Social Research, Stephanie Freeth, Senior Research Officer, Department for Business Innovation and Skills, Lucy Stokes, Senior Rearch Officer, National Institute of Economic and Social Research and Stephen Wood, Professor of Management, University of Leicester, UK

Neil Thompson, Writer and Director, Avenue Media Solutions and Owner, Avenue Consulting Ltd An entirely revamped edition that provides a practical kit of ideas, methods and approaches to support all direct work with people from service users and patients to employees and colleagues. Introducing over eighty techniques and spanning a wealth of professional settings, it is another quality text from an author with a proven pedigree. Contents: PART I: UNDERSTANDING PEOPLE AND THEIR PROBLEMS • PART II: PROBLEM-SOLVING METHODS • PART III: GUIDE TO FURTHER LEARNING 288pp Paperback IC

August 2012 9780230291478 £17.99

‘The series of WIRS/WERS surveys in Britain have long been regarded internationally as the gold standard for the empirical study of work and employment. This fine book extends this tradition by presenting an authoritative analysis of the impact of the Great Recession on workplaces across the private and public sectors.’ - Bill Roche, University College Dublin, Repbulic of Ireland ‘With Britain in the grip of a prolonged recession, the findings of the 2011 Workplace Employment Relations Survey have been keenly awaited. This authoritative overview and analysis is replete with insights into the variegated effects on employment relations, the responses of employers to the challenges arising and the underlying trajectory of workplace relations. It is a ‘must read’ for the academic and professional employment relations community.’ - Paul Marginson, Professor of Industrial Relations, University of Warwick, UK ‘WERS 2011 is an agenda-setting analysis of contemporary labour market, industrial relations and employment trends. From stagnant wages to zero hours contracts, WERS 2011 will certainly help shape the trade union movement’s bargaining and campaign work in the years ahead.’ - Frances O’Grady, TUC General Secretary Emerging from the 2011 Workplace Employment Relations Study, this new book provides the most authoritative and comprehensive coverage and analysis of the state of employment relations in Britain. A Full Table of Contents is Available at: www.palgrave.com 264pp Paperback

November 2013 9781137275769 £24.99

New

The Realities of Work Experiencing Work and Employment in Contemporary Society

Labour Relations 4th Edition Frank Burchill, University of Tasmania, Australia

4th edition Mike Noon, Queen Mary, University of London, UK, Paul Blyton, Cardiff University, UK and Kevin Morrell, University of Warwick, UK ‘This book is indispensable for students who wish to develop a detailed understanding of contemporary workplace settings. It has an impressive comprehensive scope and its thematic organisation systematically dissects key debates about the changing nature of working-life. At the same time, its accessible prose, entertaining examples and cogent suggestions for activities and discussions make it an invaluable resource for educators who wish to convey the realities of worker experiences to their students. In short, this book should be a core text within all programmes of study that include industrial relations, HRM and work organisation as core subject areas.’ - Steve Vincent, Professor, Newcastle University, UK The Realities of Work offers students a critical take on management and the experience of work. This newly-revised edition also takes account of the effects of the Global Financial Crisis on work and employment. Contents: Preface • Exploring the Realities of Work • The Changing Context of Work • The Meaning of Work • Time and Work • Work Skills • Work Routines and Skill Change • Emotion Work • Knowledge and Work • Survival Strategies and Work • Unfair Discrimination at Work • Representation at Work • Hidden Work • Life and Work • Conclusion • Bibliography • Index 432pp Paperback IC

February 2013 9780230213043 £37.99

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‘A highly readable introduction to IR concepts and UK industrial relations.’ Nathan Lillie, University of Jyväskylä, Finland Labour Relations, fourh edition, offers a multi-perspective examination of contemporary industrial relations. Aimed at upper level undergraduate and postgraduate students, it provides a lively and thought-provoking analysis of industrial relations set within a broader political, economic and historical context. Contents: Introduction • Harmony and Conflict • The Market for Labour • Trade Unions • The Government of Unions • The Employers • Collective Bargaining • Procedures • Settling Disputes • Negotiating • Industrial Action • Pay • The New Industrial Relations • The Old and the New • Bibliography 232pp Paperback New

February 2014 9781137306180 £.32.99

ORGANIZATION STUDIES

Industrial Organizational Psychology

Diversity in Organizations Concepts and Practices

4th edition

Edited by Mary Ann Danowitz, North Carolina State University, USA, Edeltraud HanappiEgger and Heike Mensi-Klarbach, both at Vienna University of Economics and Business, Austria

Paul Levy, University of Akron, USA Worth Publishers A Macmillan Higher Education Company

‘Levy does a good job pitching his material at the right level. He spends a good deal of time addressing goals and assumptions of science and how theories work. This...does not appear in enough texts.’ - Bryan Myers, University of North Carolina, USA The fourth edition introduces students to the psychological factors active in the workplace, including the psychology of the workforce, employee health and well-being, and various dynamics of work interaction. It includes recent studies focusing on new technologies, new work habits, and newly emergent organizational structures. 528pp Hardback

March 2013 9781429242295 £53.99

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‘Diversity in Organizations is an engaging book that should be required reading for students and scholars alike. It provides clear explanations of 21st century diversity theory and concepts directed towards effective practice, with lively cases bringing issues to life. Enjoy!’ - Judith Pringle, Auckland University of Technology, New Zealand A core text for modules in diversity management that examines concepts, research and practices from Europe and the wider world, in particular to United States, to provide approaches to diversity and inclusivity which recognise the importance of organizational and individual considerations in historical, political, social and cultural contexts. 336pp Paperback Ebook

September 2012 9780230361317 £35.99 IC

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Group Dynamics & Organizational Culture Effective Work Groups and Organizations Athena Xenikou, Aristotle University, Greece and Adrian Furnham, University College London, UK Xenikou and Furnham provide an overview of the classic and contemporary theories debated within organizational culture, grounding debates within the context of group dynamics. This psychological focus ties in with OB modules, allowing students to develop their understanding of the psychological processes underpinning organizational life. Contents: Introduction: The Psychology of Work Groups and Organizations • Performance and Decision Making in Groups • Conflict and Negotiation in Groups at Work • Group Creativity and Innovation • The Concept of Organizational Culture • Leadership and Organizational Culture • Organizational Culture and Performance • Organizational Change 232pp Paperback Ebook

November 2012 9781403987334 £28.99 IC

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Theorizing Power Jonathan Hearn, University of Edinburgh, UK ’A beautifully written introduction to the most important debates in the field. The text explains definitions and concepts of power in the clearest way I have ever read.’ - Richard Jenkins, University of Sheffield, UK Power is a key issue across all aspects of social life. This text provides a clear introduction to the topic, anchoring abstract ideas in real social and historical contexts. Spanning theorists from Machiavelli to Bourdieu, the text unravels complex concepts to carefully show the relationship between power and society. Contents: Preface and Acknowledgements • PART I: CONCEPTUALIZING POWER • PART II: THEORIZING POWER • PART III: INVESTIGATING POWER A Full Table of Contents is Available at: www.palgrave.com 264pp Paperback Ebook

May 2012 9780230246577 £22.99 IC

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The Theory and Practice of Change Management 4th edition John Hayes, Leeds University Business School, UK ‘A pragmatic, thorough, and systematic guide to managing change replete with tools and examples. This textbook provides a thorough analysis of how organisational change can be understood and managed, using a central framework to trace a fundamental journey of steps in an intuitive, comprehensive way.’ - Tom Calvard, University of Edinburgh, UK A core textbook for all modules in Change Management, Hayes examines and applies the key theories of change to diverse and international organizational settings. Diagnostic tools, immersive learning exercises and video interviews with change practitioners bring the subject to life and enable students to identify, implement and learn from change. 544pp Paperback

March 2014 9781137275349 £46.99

Understanding the Social Economy and the Third Sector 2nd edition Simon Bridge, Simon Bridge and Associates, Brendan Murtagh, Queen’s University, UK and Ken O’Neill, University of Ulster, UK ‘This is an interesting text book that will be of great value to students studying social enterprise, the third sector and to some extent, civil society.’ Dr. Anna Mdee, University of Bradford, UK Understanding the Social Economy and the Third Sector fills a significant gap by bringing together a comprehensive range of topics in one resource. Students will gain a working knowledge of the social economy and social capital, illustrated by comparison with the private and public sectors and real-world examples. 308pp Paperback New

New

Web

November 2013 9781137005434 £34.99

Critical Perspectives on Work and Employment series

Comparative Political Economy of Work

Body/Sex/Work

Are Bad Jobs Inevitable?

Intimate, embodied and sexualised labour

Trends, Determinants and Responses to Job Quality in the Twenty-First Century

Edited by Carol Wolkowitz, University of Warwick, UK, Rachel Lara Cohen, City University, UK, Teela Sanders and Kate Hardy, both at University of Leeds, UK

Edited by Marco Hauptmeier, Cardiff University, UK and Matt Vidal, Kings College London, UK An edited book in the Critical Perspectives on Work and Employment series associated with the annual International Labour Process Conference. The book focuses on comparative work and employment relations research conducted within a broader political economy framework. Written by leading academics it contains cutting-edge research. Contents: PART I: SYSTEMATIC PROBLEMS OF ADVANCED CAPITALISM PART II: NATIONAL INSTITUTIONS • PART III: WITHIN COUNTRY DIVERSITY • PART IV: INTERNATIONAL ORGANIZATIONS AND LIBERALIZATION A Full Table of Contents is Available at: www.palgrave.com 336pp Paperback New

March 2014 9781137322272 £32.99

‘This book is a thoughtprovoking and timely contribution to important debates on the lived experience and management of the body at work. The authors of the various chapters explore this relationship in a variety of fascinating yet relatively neglected workplace settings, offering significant insights that should be of considerable interest to students and researchers...’ - Melissa Tyler, University of Essex, UK An edited book which is associated with the annual International Labour Process Conference. Focusing on the body and sex in different forms of work, it explores the labour process, workplace relations and regulations and resistance. Written by leading academics it contains cutting-edge research. 276pp Paperback

February 2013 9781137021908 £33.99

Edited by Chris Warhurst, University of Sydney, Australia, Françoise Carré, University of Massachusetts, USA, Patricia Findlay, University of Strathclyde, UK and Chris Tilly, University of California, USA ‘If we care about the type of societies we live in, then the issue of job quality is of critical importance. This book makes an important contribution to our understanding...’ - Andy Charlwood, University of York, UK Associated with the annual International Labour Process Conference, the book focuses on job quality: debates, developments, issues and trends; workplace practice and interventions. Written by world-leading academics, it contains cutting-edge research. 280pp Paperback

Ebook

February 2012 9780230336919 £35.99 IC

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MARKETING

Principles of Marketing A Value-Based Approach

Consumer Behavior Perspectives, Findings and Explanations John O’Shaughnessy, Professor Emeritus of Business, Columbia University, USA

Edited by Ayantunji Gbadamosi, Ian Bathgate and Sonny Nwankwo, all at University of East London, UK An engaging, introductory textbook designed to help students develop an understanding of the basic principles of marketing and how they can be applied in practical settings to create superior value for customers. Contents: The Purpose of Marketing; Ayantunji Gbadamosi, Ian Bathgate & Sonny Nwankwo • Understanding the Marketing Environment; Peter Taylor • Consumer Buying Behaviour; Hina Khan • Managing Marketing Information for Value Creation; Ayantunji Gbadamosi & Kaushik.V Pandya • Creating Value-oriented Marketing Strategy: Segmentation, Targeting and Positioning; Uzoamaka Anozie • Product Strategies: The Product as a Point of Value; Maktoba Omar, Collins Osei, Robert L. Williams, Jr. & Helena A. Williams • Pricing Strategies; Emmanuel Ohohe • ValueAdded Distribution Strategies; Dulekha Kasturiratne & Hugh D. Conway • Marketing Communications Strategy: Communicating the Value; Linda Phillips & Sue Clews • Services Marketing; Hsiao-Pei (Sophie) Yang & Sanjit Kumar Roy • Marketing Planning and Strategy for Value Delivery; Zubin Sethna • Marketing in a Global Context; Tao Chang & Shuyu Lin • Social Media Marketing; Chris Imafidon 428pp Paperback New

November 2013 9780230392700 £37.99 IC

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‘This much-needed text clearly explains the importance of understanding how perspectives such as ethnopsychology, psychoanalysis and sociology construct and organize radically different understandings of the consumer. O’Shaughnessy is one of the few scholars in the world today, equipped with the breadth and depth of vision to accomplish this daunting task – and in my view, in this book, he succeeds brilliantly.’ - John Desmond, Reader in Management, University of St. Andrews, UK A high level textbook discussing different perspectives in consumer behaviour. Drawing on real life case studies, this book enables students to critically approach and evaluate behavioural concepts. 536pp Paperback IC

December 2012 9781137003768 £37.99

MBA Marketing Malcolm McDonald, Cranfield School of Management, UK and Ailsa Kolsaker, Oxford Brookes University, UK ’Malcolm McDonald and Ailsa Kolsaker have practised what they are preaching by writing a book with a clear target market in mind. It is a must read for all MBA students and busy managers who want a comprehensive, clear and concise understanding of marketing.’ - Brigitte Nicoulaud, Director of MBA Programmes, Aston University, UK This book covers all of the core topics in marketing and is written and designed specifically for the needs of MBA students. Assuming no prior knowledge, this text covers the basics before quickly moving on to explore more advanced issues and concepts. It is strongly grounded in theory and linked to best practice, and is the ideal MBA course text. Contents: Introduction • Overview • PART I: DEFINING MARKETS AND CUSTOMER VALUE • Consumer Buyer Behaviour • Organizational Buyer Behaviour • Market Segmentation • Competitive Analysis • PART II: CREATING THE VALUE PROPOSITION • Marketing Planning • Defining Marketing Objectives and Strategies • Product Strategy • Brands • Pricing Strategy • Communications Strategy • Key Account Strategy • PART III: DELIVERING VALUE • Managing Marketing Relationships • Customer Retention Strategy • Sales Force Strategy • Channel Strategy • Distribution and Logistics Strategy • Customer Service Strategy • PART IV: MONITORING VALUE • Marketing Information and Control • Evaluating Marketing Performance • PART V: ENHANCING VALUE • Organizational Structure and Culture • Digital Marketing • Social Media Marketing • Corporate Ethos and Ethics 584pp Paperback

December 2013 9781137300294 £34.99

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MBA Series New

Principles of Retailing 2nd edition Rosemary Varley, Huddersfield University, UK and Mohammed Rafiq, University of Loughborough, UK

Small Business Marketing 2nd edition Ian Chaston, Plymouth Business School, UK and UNITEC Auckland, New Zealand ‘This book provides students and practitioners with an innovative perspective on small business marketing and is a robust addition to this growing body of knowledge. It is an excellent, up-to-date, and comprehensively structured text that covers both traditional and contemporary issues on the subject admirably. Clearly, it brings theory and practice of small business marketing together.’ - Ayantunji Gbadamosi, University of East London, UK

Principles of Retailing is a comprehensive, academic text which takes a UK and European perspective. It is ideal for both undergraduates and postgraduates studying retailing as part of a Retailing, Marketing or Business degree. Contents: PART I: THE RETAIL INDUSTRY AND ITS ENVIRONMENT • Introduction to Retailing • Retail Organisations and Formats • Retailing and the Competitive Environment • Customers • PART II: FORMULATING AND IMPLEMENTING RETAIL STRATEGY • Formulating Retail Strategy • Implementing Retail Strategy • Retail Logistics • Information Technology and Retailing • PART III: RETAIL MARKETING MANAGEMENT • Retail Location • Retail Design and Visual Merchandising • Retail Buying • Retail Brands • Retail Pricing • Retail Promotion • Retail Services • PART IV: RETAIL CHALLENGES • International Retailing • Internet Retailing • Legal and Ethical Issues in Retailing 356pp Paperback New

March 2014 9780230216983 IC

Small Business Marketing demonstrates how small firm performance is impacted by effective marketing. Using published research and ‘real world’ case studies, it provides realistic management models and theories concerning the realities of small business marketing to show how marketing can be used to enhance profits for small businesses. Contents: Philosophy and Process • Information Management • Risk Assessment • Small Firm Internal Competence • Market Positioning and Competitive Advantage • Marketing Planning • Product Management and Innovation • Promotion • Pricing and Distribution • Information and Operations • Service Marketing • International Marketing 312pp Paperback New

September 2013 9781137326003 £29.99 IC

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Marketing Financial Services

Marketing Management A Value-Creation Process

Market-Driven Management

2nd edition

Strategic and Operational Marketing Alain Jolibert, Université Pierre Mendes-France, France, Hans Mühlbacher, University of Innsbruck, Austria, Laurent Flores and Pierre-Louis Dubois, Université Pantheon-Assas Paris II, France

Jillian Farquhar, University of Bedfordshire, UK and Arthur Meidan, Sheffield University Management School, UK ‘An invaluable resource for all those interested in learning more about the marketing of financial services...extremely comprehensive, incorporating discussion of all main elements of marketing financial services. The main text is complemented very effectively with the use of examples, leading to an excellent blend of theory and practice. I would strongly recommend this book to both students and practitioners.’ - James Devlin, University of Nottingham, UK A comprehensive guide to decision making for students of Financial Services Marketing, or marketers working within the financial services sector. The second edition is fully comprehensively revised and updated, with a new structure, many new chapters, a range of international case studies and vignettes and welldeveloped pedagogical features. 424pp Paperback IC

May 2010 9780230201187 £41.99

‘With its central focus on value creation and competitive positioning, this book is a welcome addition... Backing up the principles discussed with a clear tool kit of techniques to aid implementation, together with a wealth of up to date examples, it will be of immense use to students and marketing practitioners alike.’ - Graham Hooley, Professor, Aston University, UK This second edition offers comprehensive coverage of both strategic and operational marketing issues using contemporary, global examples. It demonstrates clearly how marketing processes can contribute to the creation of value for the stakeholders of every business organization. 464pp Paperback

July 2012 9780230240957 £44.99

3rd edition Jean-Jacques Lambin, Universita degli studi di Milano-Bicocca, Italy and Université Catholique de Louvain, Belgium and Isabelle Schuiling,Universite Catholique de Louvain, Belgium ‘An excellent and truly international textbook that integrates the latest research on marketing strategy and derives clear implications for practice. It offers a well-researched yet readable access to key tools, concepts and theories.’ - Christian Pinson, Emeritus Professor of Marketing, INSEAD In response to the increasing complexity of markets, this book challenges the traditional, functional role of marketing departments, integrating both the strategic and operational dimensions. It offers international cases and considerable online resources. 624pp Paperback IC

July 2012 9780230276024 £44.99

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Managing Corporate Communication

PR Today

E-Marketing

The Authoritative Guide to Public Relations

Theory and Application

A Cross-Cultural Approach Edited by Rossella Gambetti, Università Cattolica del Sacro Cuore, Italy and Stephen Quigley, Boston University, USA ‘This weighty compendium brings a strong and useful intercultural dimension to the study of Corporate Communication... Gambetti and Quigley have assembled an all-star cast of authors, each of whom brings a fresh perspective to the subject. Scholars and students alike will be busy for years to come, drawing meaning from the insight provided here.’ - James Scofield O’Rourke IV, University of Notre Dame, USA Corporate communication is an increasingly powerful strategic tool for connecting with a company’s stakeholders. This book features contributions from leading international academics, combining a strong theoretical grounding and the latest research with a practical, managerial focus. Ideal for students and practitioners of corporate communications. 552pp Paperback IC

November 2012 9780230348028 £36.99

Trevor Morris, Visiting Professor and Simon Goldsworthy, both at Univeristy of Westminster, UK ‘If you read just one book on PR, read this...Morris and Goldsworthy tell it how it really is. Worth more than any number of lectures. Buy it.’ - Francis Ingham, Director General, The Public Relations Consultants Association (PRCA) A comprehensive textbook, which offers full coverage of PR theory and strategies, whilst also giving practical guidance for anyone in a PR role. The broad coverage tackles the tough issues in the industry, and international case studies are used to demonstrate real-world scenarios. Contents: Understanding PR • PR Ethics • The Make-up of the PR Industry • How to Present a PR Proposal • PR Media Skills • PR Events • PR in the Online World • Internal Communications • Crisis Management • Corporate Social Responsibility • PR and Ethics • PR and the Future 370pp Paperback Ebook

November 2011 9780230240094 £24.99 IC

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Stephen Dann, Australian National University College of Business and Economics, Australia and Susan Dann, Australian Catholic University, Australia Combining academic rigour and practical application, E-Marketing brings together a theoretical framework from academic peer reviewed literature with contemporary developments in internet technology. Considering marketing theory and practice, the text demonstrates how conceptual frameworks can be applied to the e-marketing environment. Contents: PART 1: INTRODUCTION AND OVERVIEW • PART 2: E-MARKETING FRAMEWORKS • PART 3: E-MARKETING APPLICATIONS • PART 4: STRATEGIC ISSUES IN E-MARKETING • PART 5: FUTURE DIRECTIONS A Full Table of Contents is Available at: www.palgrave.com 420pp Paperback Ebook

January 2011 9780230203969 £44.99 IC

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INTERNATIONAL BUSINESS

The Global Manager Contemporary Issues and Corporate Responses Otto Lerbinger, Professor Emeritus, Boston University, USA ‘An interdisciplinary book providing a lively and sophisticated engagement with a wide range of topics of prime importance to global managers. Through a blend of theory, examples and analytical insights, arguments are made with intellectual panache and topical relevance.’ Nilesh Dattani, London School of Economics and Political Science, UK

The Global Business Environment Meeting the Challenges 3rd edition Janet Morrison, formerly of University of Sunderland Business School, UK

‘The Global Manager offers a very complete treatment of the major Economic, Socio-Political, Cultural, Physical and Technological forces impacting MNC managers today. This is a must read for managers on the front lines of the macro forces characterizing the global economy today.’ - P. Roberto Garcia, Indiana University, USA

’An up-to-date, comprehensive and accessible textbook that fully meets the challenges of teaching international business.’ - David Sunderland, University of Greenwich, UK

This excellent course text examines the context in which multi-national companies operate and how the key players interact with each other and with the external business environment. It takes an issues based approach that explores contemporary issues that impact global business activity and examines the managerial responses to those issues. Contents: PART I: MULTINATIONALS IN THE GLOBAL ARENA • Globalization Presents New Players and Issues • Building Sound Relationships with Global Players • PART II: CONTEMPORARY ISSUES • Growing Resistance to Globalization • Economic Development: Reducing World Poverty • Replenishing and Upgrading Human Resources • Religious Conflict: Tensions with Islam • Nation Brand: Cases of U.S. and China • Corporate Responsibility for Human Rights • Sustainability: The Physical World Under Pressure • Climate Change • Technology and Protection of Intellectual Property Rights • PART III: COMMUNICATION AND PUBLIC AFFAIRS STRATEGIES • Communicating with Diplomacy • Global Marketing Communication • Government Affairs, Lobbying and Negotiations • PART IV: CORPORATE GOVERNANCE: DIRECTION AND GUIDING VALUES • Achieving Global Corporate Citizenship • Integrating Public Interest Values in Corporate Governance • Conclusion 379pp Paperback

October 2013 9781137310545 £34.99

Offering an accessible and engaging introduction to the business environment the third edition of Janet Morrison’s highly successful textbook explores the economic, political, social, legal, cultural and technological dimensions that affect businesses. Includes coverage of emerging economies and the 2008 economic crisis A Full Table of Contents is Available at: www.palgrave.com 520pp Paperback Ebook

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April 2011 9780230210257 £44.99 IC

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Communication Across Cultures Edited by Elizabeth Christopher, Honorary Associate of Macquarie University, Australia

Communicating Across Cultures at Work

Managing Cross-Cultural Communication

3rd edition

Principles and Practice Maureen Guirdham, formerly Director, MBA Programme, City University, UK

‘This book is both academically informed and superbly written. A ‘must-read’ for anyone studying, researching or teaching communication across cultures. It provides a revealing and clear snapshot of how organisations really work across cultures and around the planet. Grounded in research and rich with in-depth case studies, this book delivers masterful analysis woven through engaging narrative.’ - Siew Mee Barton, Deakin University, Australia

‘This is an impressively thorough update of an already excellent textbook. It provides a practical but unfailingly well-researched overview of the major areas of intercultural and multicultural business communication, in such a way that students get acquainted with the discussions that underlie the resulting guidelines.’ - Anne Marie Bülow, Professor, Copenhagen Business School, Denmark

A comprehensive overview of the field, summarising the key theoretical perspectives and introducing students to the multi-cultural ‘big picture’ in which global business operates. Experts provide a wealth of cases and other learning and teaching resources.

Fully updated and firmly grounded in theory, it offers practical suggestions on how people can develop cultural awareness and communication skills to enable greater understanding and appreciation of those from different backgrounds.

424pp Paperback

416pp Paperback

Ebook

September 2012 9780230275676 £33.99 IC

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May 2011 9780230283695 £40.99 IC

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Barry Maude, formerly University of Staffordshire, UK Accessible and lively introduction to the management of crosscultural communication for undergraduate and postgraduate business students. Drawing on the latest research and incorporating the author’s own extensive experience of working in different cultural settings, it addresses core theory and practice. Contents: PART I: PRINCIPLES • What is Culture? • Cultural Values in Business and Society • Language Matters • Nonverbal Aspects of Cross-cultural Communication • Prejudice and Stereotypes • PART II: PRACTICE • Expatriate Performance • Cross-cultural Adjustment • Developing Cross-cultural Skills • Communicating Across Cultural Distance • Managing and Working in Multicultural Teams • Cross-cultural Meetings and Negotiations • Cross-cultural Interviews and Selection 392pp Paperback Ebook

April 2011 9780230249530 £38.99 IC

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OPERATIONS MANAGEMENT

Operations Management 3rd edition

Essential Operations Management Alex Hill, Kingston University, UK and Terry Hill, University of Oxford, UK

Alex Hill, Kingston University, UK and Terry Hill, University of Oxford, UK ‘This state-of-the-art textbook sets a new standard in clarity of exposition and elegance of design. Bristling with concepts and diagrams, insights and examples, critical reflections and study activities, it will be both a joy to use and a source of continuing inspiration for teachers and students alike. If only more business books were such a delight to read!’ - Jules Goddard, London Business School, UK ’At last! A different kind of textbook – lively and energetic, modern, fun to read, full of practical examples and colourful. It breaks the mould. With content and well-researched materials, this book will be of great value to all who read and learn from it.’ - Gay Haskins, former Dean of Executive Education, University of Oxford, UK Ideal for courses requiring an in-depth yet accessible guide to operations management, this edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. Contents: Managing Operations • Operations Strategy • Managing People • Designing and Developing Services & Products • Designing Service Delivery Systems • Designing Manufacturing Processes • Location and Layout • Managing Capacity • Operations Scheduling & Execution • Managing Quality • Managing Inventory • Managing the Supply Chain • Analysing Operations • Improving Operations • Corporate Social Responsibility 800pp Paperback

July 2012 9780230362901

‘This is an excellent introduction to Operations Management and a must have text for undergraduates. The book contains an array of contemporary, relevant and engaging cases which make the study of Operations Management both enjoyable and stimulating.’ Des Doran, Brunel University, UK From two highly respected authors in the field, this textbook provides a concise, student-friendly overview of operations management, striking a balance between coverage of the service and manufacturing industries that reflects current trends and supported by well-developed international case studies and learning features. A Full Table of Contents is Available at: www.palgrave.com

£52.99

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480pp Paperback Ebook

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April 2011 9780230232594 £44.99 IC

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IT FOR BUSINESS

Business Information Systems 2nd edition

eBusiness 2nd edition Paul Beynon-Davies, Cardiff University, UK

Paul Beynon-Davies, Cardiff University, UK ‘Writing a text book that is theoretically grounded, covers the subject in sufficient breadth AND depth, provides new insights based on research, and also guides readers into how to practice business information systems - it sounds an impossible task but Paul Beynon-Davies succeeds masterfully. Highly recommended.’ - Leslie Willcocks, Professor of Technology Work and Globalisation, London School of Economics and Political Science, UK ‘Business Information Systems is essential reading for all business and ICT related students covering all of the key techniques and theories in business information systems with leading edge examples. It provides in-depth analysis of the key concepts and approaches used in business analysis and is written by a world leader in the field.’ - Craig Standing, , Edith Cowan University, Australia A comprehensive but focused introduction for business students to the application of IS in organisations, using a systems-theory approach, with extensive examples and case studies, including online videos. Terminology is admirably clear and topics are interconnected so that students get a sense of the whole, not a series of isolated issues. Contents: Message to Students • Message to Lecturers • About the Book • Guided Tour of the Book • Introduction: The Domain of Business Information Systems • PART I: KEY CONCEPTS • Organisations and Systems • Data, Information and Knowledge • Information Systems and Organisational Infrastructure • PART II: UNDERSTANDING ICT • Communication Infrastructure • ICT Systems Infrastructure • PART III: APPLYING INFORMATION SYSTEMS TO BUSINESS • The Business Environment • Electronic Business, Electronic Commerce and Electronic Government • Assessing the Use and Impact of Information Systems • PART IV: MANAGING INFORMATION SYSTEMS IN BUSINESS • Planning, Strategy and Management • Services, Projects and Operations • Information Systems Development • Conclusion: Successful Informatics Practice • Case Studies • Bibliography • Glossary • Index 541pp Paperback IC

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August 2013 9781137265807 £49.99

e-Business provides an accessible overview of e-business and its role in transforming organizations. It takes a global perspective and discusses the impact of technology within both the private and public sectors. A strong underpinning in systems thinking is used throughout to demonstrate the practical implications for modern organizations. Contents: The eBusiness Domain • eBusiness Organisation • eBusiness Systems • eBusiness Value • eBusiness Infrastructure • Technical Infrastructure for eBusiness • eBusiness Environment • Forms of eBusiness • Further Forms of eBusiness • Activity Infrastructure for eBusiness • eBusiness Futures • eBusiness Cases 464pp Paperback Ebook

November 2012 9780230304567 £41.99 IC

An Introduction to Information Systems David Whiteley, formerly of Manchester Metropolitan University, UK ’The clarity will hit the market it is aimed at. It is a very well written and constructed book. It is not overly technical, the language is appropriate and provides the reader with a clear understanding of the topic discussed. ... I will be recommending this book. It will meet the requirements of my students very well.’ - Alistair Beere, Liverpool John Moores University, UK ’The approach is good and suitable for my students who do not have a strong computer science/maths background. It doesn’t make assumptions about how much background knowledge they have. ... Very strong information, well explained and detailed, not much left out at all in the topics a good coverage of the necessary content with engaging easy to understand case studies.’ - Marie-Louise van der Klooster, Deakin University, Australia

A clear, student-friendly and engaging introduction to how information technology is used in business. Featuring several case studies, video interviews, thorough pedagogy and completely up-to-date chapters, this textbook is a core resource for undergraduate students of Business Information Systems. Contents: PART I: ENTERPRISE INFORMATION SYSTEMS • Information Systems • The IS Business Environment • IS Organisation and Management • PART II: INFORMATION SYSTEMS IN BUSINESS • Corporate Systems • e-Business Systems • PART III: COMPUTER SYSTEMS • Computers and IT • Data and Information • Files and Databases • Networks and Computer Security • PART IV: SYSTEMS ANALYSIS AND DESIGN • The System Development Lifecycle • System Analysis and Design Toolbox • Implementing the IS • PART V: INFORMATION SYSTEMS AND SOCIETY • Computing, the Law and the Environment • The Information Society 396pp Paperback IC

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May 2013 9780230370500 £46.99

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ENTREPRENEURSHIP & SMALL BUSINESS

New Venture Creation

A Framework for Entrepreneurial Start-Ups Paul Burns, University of Bedfordshire Business School, UK ‘This is a very comprehensive book covering the most interesting topics in venture creation. The Academic Insight provided in the first few chapters of the book will help potential entrepreneurs understanding themselves better before starting their ventures. I recommend this book to students and young people who want to be their own boss.’ - Wilton Chau, Chinese University of Hong Kong, Hong Kong New Venture Creation: The Entrepreneur’s Guide to Creating a Successful Business Plan looks at everything a budding entrepreneur needs to consider in order to give him/herself the best chance of launching a successful new venture. It is a very practical text and progressively builds a roadmap towards the creation of an effective business plan. Contents: PART I: ENTREPRENEURSHIP AND BUSINESS PLANNING • The Business Plan Framework • What you Bring to Entrepreneurship • Finding a Business Idea • PART II: MARKET SEGMENTS AND VALUE PROPOSITION • Understanding your Market/Industry • Structuring your Business Model • PART III: MARKETING STRATEGY • Your Values, Brand and Customer Loyalty • Launching your Business • Growing your Business • PART IV: OPERATIONS PLANNING • Legal Foundations • Organizing Operations • PART V: RISK AND STRATEGIC OPTIONS • Dealing with Risk • PART VI: RESOURCES • Building your Team • Leading your Team • Obtaining Finance • PART VII: FINANCIAL PLAN • Financial Forecasts • The Business Plan 352pp Paperback New

March 2014 9781137332899 £39.99 Web

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Understanding Enterprise Entrepreneurship and Small Business 4th edition Simon Bridge, Simon Bridge and Associates and Ken O’Neill, University of Ulster, UK ‘This book is a tour de force in the study and practice of entrepreneurship. It offers new perspectives in a fresh, innovative way and challenges old thinking. A must for students and academics.’ - Spinder Dhaliwal, University of Surrey, UK This extensively revised guide to the key facts, ideas, and theories about enterprise and entrepreneurship considers their relation to small business and discusses measures taken to promote them. The authors outline the importance of the small business sector, considering the cultural, political and economic influences on business growth. A Full Table of Contents is Available at: www.palgrave.com 432pp Paperback IC

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November 2012 9780230308091 £44.99

Perspectives in Entrepreneurship

Entrepreneurship & Small Business

A Critical Approach

3rd edition Edited by Kevin Mole, University of Warwick, UK and Monder Ram, De Monfort University, UK

‘This book’s collection of many different perspectives on entrepreneurship is a rare resource for helping students and other readers develop the capacity to frame this important business phenomenon from multiple points of view.’ - Anne Colby, Stanford University, USA An alternative to the ‘how to’ entrepreneurship textbooks which offer practical business plans. This book is a higher level textbook offering different critical perspectives on entrepreneurship as an academic discipline, written for students by top academics and researchers in their respective fields. A Full Table of Contents is Available at: www.palgrave.com 232pp Paperback IC

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November 2011 9780230241107 £44.99

An Introduction to Franchising Robert Webber, De Montfort University, UK

Paul Burns, University of Bedfordshire, UK ‘A highly readable, comprehensive text for all students of small business. Its detailed coverage and explanation of the small business life cycle, adorned with rich examples and mini case studies, offers readers a solid learning experience related to the essentials of small business management.’ - Jay Mitra, University of Essex, UK The third edition of this successful text synthesizes good management practice for students and encourages and develops entrepreneurial skills. Clearly structured and accessibly presented, this comprehensive textbook includes accounting control, decision-making and new coverage of gender and ethnicity; CSR, ethics and business failure. 544pp Paperback Ebook

November 2010 9780230247802 £44.99 IC

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‘If you are contemplating franchising, you must not miss this book...A much needed addition to the far too small list of well-written franchise guides!’ Marko Grünhagen, Eastern Illinois University, USA An introduction to the world of franchising from the perspectives of both the franchisor and franchisee. It is a unique text for use by students studying franchising, or by students or practitioners interested in buying a franchise or in franchising their business model. Contents: The Origins and History of Franchising • Defining Franchising • The Pros and Cons of Franchising • The Affiliation between Franchisor and Franchisee • The Role of Ethics in Franchising • Cultivating a Franchised Business • The Steps to Buying a Franchise • Legal and Financial • Developing the Future of Franchising • The International Arena • Exit Strategies • The Future of Franchising 288pp Paperback IC

December 2012 9780230361645 £25.99

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Technology Entrepreneurship Brining Innovation to the Marketplace

Corporate Entrepreneurship Innovation and Strategy in Large Organizations 3rd edition

Natasha Evers, James Cunningham, both at National University of Ireland, Republic of Ireland and Thomas Hoholm, Norwegian School of Management, Norway Integrating theory and practice, this book provides students with the knowledge, skills and practical approaches needed to deal with the challenges involved in managing, commercialising and marketing technological innovation and new business development. Contents: PART I: INNOVATION, ENTREPRENEURSHIP AND POLICY • PART II: CREATING, PROTECTING AND MANAGING TECHNOLOGY AND INNOVATION • PART III: MARKET OPPORTUNITY AND STRATEGY • PART IV: GROWING AND MANAGING THE NEW VENTURE 320pp Paperback New

December 2013 9781137020109 £29.99 IC

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Paul Burns, University of Bedfordshire Business School, UK ‘This book offers a detailed coverage of research into corporate entrepreneurship in conjunction with comprehensive insights into management practices. It effectively captures the challenges of leadership, architecture, strategy and innovation that are associated with the pursuit of corporate entrepreneurship, and provides a wealth of research-based and practice-based guidance to resolve these challenges. An excellent and valuable resource for educators, students and practitioners alike!’ - Mathew Hughes, Durham University, UK ‘Corporate Entrepreneurship provides a comprehensive description of all aspects of creating an innovative organization...Cases and examples throughout the book demonstrate how the concepts have been applied by real organizations, and make the subject matter very understandable.’ - Robert Garrett, Professor, Oregon State University, USA This innovative text considers the personal qualities of successful entrepreneurs and the manner in which they do business. It demonstrates how these qualities can be replicated to form an organisational architecture that encourages entrepreneurship at all levels within a company. Contents: PART 1: ENTREPRENEURSHIP • The Entrepreneurial Revolution • Entrepreneurial DNA • PART 2: ORGANIZATIONAL ARCHITECTURE • Entrepreneurial Architecture • Becoming an Entrepreneurial Leader • Constructing the Entrepreneurial Culture • Building the Organization Structure • PART 3: MANAGEMENT • Managing the Entrepreneurial Organization • Encouraging intrapreneurship and Corporate Venturing • PART 4: STRATEGY • Developing Strategy • Creating Competitive Advantage in Mature Markets • Building Value through Acquisitions and Diversification • PART 5: CREATIVITY AND INNOVATION • Exploiting Innovation • Generating Creative Ideas • The Architecture of Corporate Entrepreneurship 528pp Paperback

December 2012 9780230304031 £44.99

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Banking, Finance & Accounting

An Introduction to Global Financial Markets

Economics for Business

Applied Econometrics

2nd edition

7th edition Stephen Valdez, formerly Consultant and Director, Profile Financial Training Plc. and Philip Molyneux, Bangor University, UK ’This book fits the needs of both academics and practitioners interested in expanding their knowledge into this field. Anyone entering into this arena should read this piece of work. I highly recommend this book to any interested reader or student.’ - Sotiris Staikouras, City University, UK This book describes the various financial sectors in clear, easy to understand terms. It provides a broad and balanced introduction to financial markets across the world and comprehensive coverage of commercial and investment banking, foreign exchange, money and bond markets, stock markets and derivatives products. 570pp Paperback Ebook

December 2012 9781137007520 £29.99 IC

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Chris Mulhearn and Howard Vane, both at Liverpool John Moores University, UK

Dimitrios Asteriou, Hellenic Open University, Greece and Stephen G. Hall, University of Leicester, UK

‘Mulhearn and Vane do an outstanding job of bringing the subject of economics to life. They show their readers how knowledge of economic concepts helps them understand the world of business.’ - Thomas Coskeran, Durham University, UK

‘I wholeheartedly recommend this econometrics textbook, which was clearly written with students’ needs in mind.’ Kaddour Hadri, Queen’s University Management School, Belfast, UK

Economics for Business is an engaging introductory text, full of examples and cases enabling students to grasp complex economic theory and understand its relevance in real-world business scenarios. Students will enjoy the clarity and wit of the writing style and benefit from the quirky learning features and illustrations.

The second edition of this highly successful text refines existing strengths and adds significant new material expanding the scope of the book and making it a more flexible teaching tool. In addition to providing instructions for performing all tests in EViews and Microfit, the book now includes instructions for STATA.

A Full Table of Contents is Available at: www.palgrave.com

496pp Paperback

512pp Paperback

Ebook

November 2011 9780230271715 £46.99

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June 2011 9780230271821 £39.99 IC

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Business Accounting

MBA Accounting Roger Hussey, Guangzhou International Business School, China

An Introduction to Financial and Management Accounting 2nd edition Jill Collis, Brunel University, UK, Andrew Holt, Kingston University, UK and Roger Hussey, International Business School, China ‘Business Accounting is an absolute must for any student studying introductory financial or management accounting either on a specialist accounting or other degree. It manages to simplify difficult concepts and communicate them in an interesting and logical sequence.’ - Mark Farmer, Kingston University, UK Business Accounting covers financial and management accounting in an accessible, non-technical style that is particularly suitable for undergraduate students of business and finance and MBAs. The active-learning approach seeks to convey the ability to understand and evaluate financial information for a range of business services. Contents: PART I: THE WORLD OF ACCOUNTING AND FINANCE • Introduction to Business Accounting • The Importance of Cash • PART II: FINANCIAL ACCOUNTING • The Accounting System • Regulatory Framework for Financial Reporting • Conceptual framework for Financial Reporting • Statement of Comprehensive Income • Statement of Financial Position • Consolidated Financial Statements • Analysing Financial Statements • Ethics, Governance and Corporate Social Reporting • PART III: MANAGEMENT ACCOUNTING • The Importance of Cost Information • Costing for Product Direct Costs • Costing for Indirect Costs • Costing for Specific Orders and Continuous Operations • Activity-based Costing • Marginal Costing • Budgetary Control • Standard Costing • Capital Investment Control • Discounting Methods of Investment Appraisal • Issues in Management Accounting • Appendix: Present Value Table • Acronyms • Glossary of Terms • Index 472pp Paperback IC

June 2012 9780230276239 £36.99

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and interpreting accounts.

Contents: PART ONE: FINANCIAL ACCOUNTING ANALYSIS • The Nature and Scope of Financial Accounting • Concepts, Assumptions and Principles • The Cash Flow Statement • The Statement of Comprehensive Income • The Statement of Financial Position • Corporate Relationships • Financial Instruments • Special Situations • Financial Statement and Stock Market Analysis • PART TWO: MANAGERIAL ACCOUNTING ANALYSIS • The Nature and Scope of Managerial Accounting • Total Cost Analysis • Variable Cost Analysis • Budgetary Control • Standard Costing and Variance Analysis • Capital investment Appraisal • Evaluating and Managing Performance • Business and Professional Ethics • Corporate Governance 448pp Paperback

March 2014 9780230303379 £37.99

MBA Series

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This book provides a firm grounding in management and financial accounting for MBA students and practising managers. It focuses on the ‘why’ as well as the ‘how to’, equipping managers with the tools and knowledge necessary for generating

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Public Finance and Public Policy

Personal Finance 2nd edition

4th edition

Edited by George Callaghan, Ian Fribbance and Martin Higginson, all at The Open University, UK

Jonathan Gruber, Massachusetts Institute of Technology, USA

Its innovative approach of distilling important, but complex, concepts into a useable form and relating them to actual experience make it a ‘must have’ book for anybody that wants their money to work as hard as they do.

A Full Table of Contents is Available at: www.palgrave.com

Contents: Contributors • Setting the Context; A.Shipman • Income; G.Callaghan • Expenditure and Budgeting; M.Higginson • Debt; M.Upton • Savings and Investments; J.Lowe & J.Rutterford • Housing and the Financial Balance Sheet; G.Callaghan & I.Fribbance • Pensions; J.Lowe • Sharing and Caring; S.Himmelweit • Insurance and Life Events; I.Fribbance • Personal Finance: the Changing Context; G.Callaghan & M.Higginson

700pp Hardback

472pp Paperback

Contents: PART I: BACKGROUND • PART II: EXTERNALITIES AND PUBLIC GOODS • PART III: SOCIAL INSURANCE AND REDISTRIBUTION • PART IV: TAXATION IN THEORY AND PRACTICE

February 2013 9781429278454 £78.99

Request inspection copies from www.palgrave.com or lecturerservices@palgrave.com

‘The text will definitely appeal to students. It is very well written and very engaging.’ - Chris Veld, , University of Glasgow, UK

Worth Publishers A Macmillan Higher Education Company

Jonathan Gruber’s ground-breaking Public Finance and Public Policy was the first text to truly reflect the way public policy is created, implemented and researched. Thoroughly updated, this fourth edition gives students the basic tools they need to understand the driving issues of public policy today, including healthcare, education, global climate change, entitlements and more.

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November 2011 9780230348110 £36.99

Published in association with The Open University

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BUSINESS research

Business Research

Doing Ethical Research

A Practical Guide for Undergraduate and Postgraduate Students 4th edition Jill Collis, Brunel University, UK and Roger Hussey, International Business School, China A practical, concise, straightforward guide which provides all the tools needed to complete successful research - covering the entire process from reviewing the literature to writing up results

Contents: Understanding Research • Dealing with Practical Issues • Identifying your Paradigm • Designing the Research • Searching and Reviewing the Literature • Writing your Research Proposal • Collecting Qualitative Data • Analysing Qualitative Data • Integrated Qualitative Data Techniques • Collecting Data for Statistical Analysis • Analysing Data Using Descriptive Statistics • Analysing Data Using Inferential Statistics • Writing up the Research • Troubleshooting 374pp Paperback New

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December 2013 9780230301832 £37.99

Hannah Farrimond, University of Exeter, UK Understanding and correctly applying ethics is an essential part of any research project. Students and researchers often struggle with knowing how and when to consider ethical issues and what to do when things don’t go to plan. With examples throughout, this book is a practical guide to navigating the difficulties of this hugely important area. Contents: Introduction: Why Research Ethics Matters • PART I: ETHICAL BASICS • PART II: ETHICS IN PRACTICE • PART III: ETHICAL ‘HOT TOPICS’ • Appendix I: Standards and Guidelines A Full Table of Contents is Available at: www.palgrave.com 224pp Paperback Ebook

December 2012 9780230297470 £16.99 IC

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Doing a Successful Research Project Using Qualitative or Quantitative Methods 2nd edition Martin Brett Davies, University of East Anglia, UK and Nathan Hughes, University of Birmingham, UK This second edition gives students the knowledge, selfdiscipline and confidence to carry out their first research project. Describing processes, tools and strategies in a simple, succinct way, it guides the reader carefully through the planning and design stages, to implementation, analysis and completion. Contents: PART 1: PLANNING YOUR RESEARCH PROJECT PART 2: QUANTITATIVE RESEARCH PART 3: QUALITATIVE RESEARCH PART 4: THE LAST LAP 16: Writing your Report A Full Table of Contents is Available at: www.palgrave.com 272pp Paperback New

March 2014 9781137306425 £19.99

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ISBN: 9780230394674