Resource ~ hello 2017 (sg)

We take the stewardship of our planet seriously. Our state-ofthe-art production process brings you the purest oils on Earth.

We call it Seed to Seal™. It’s not a slogan—it’s our calling.

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HELLO

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HELLO 2017

A few words

GOING INTO 2017 Dear Young Living Family,

Another year has passed and I would like to take this chance to give thanks to each and everyone one of you for all the tremendous efforts you put in every day into your Young Living business.

To give 2016 (the year we turned FIVE) the proper send-off it deserves, let’s celebrate it with FIVE fun facts about Singapore:

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Fun Fact No. 1 A 60-year old lady kick-started the growth of Young Living in Singapore.

Yes, Frances Fuller was 60 when she moved to Singapore and first started sharing about the oils in 2003, which contributed heaps to the actual opening of a Young Living Office in the country years later. It is never too late to start anything!

Fun Fact No. 3 Talking about big things coming in small packages, this Little Red Dot is also the Top 4 country in the Young Living world!

Give yourself a pat on the back!

Fun Fact No. 2 Singapore has contributed significantly to the growth of the Asian region.

Many Young Living organizations in different Asian countries find their roots originating from Young Living Singapore leaders. Isn’t that amazing that a country the size of a city, gave birth to enormous growth in Young Living in Asia?

Fun Fact No. 5 Young Living Singapore has outgrown offices twice in history. Indeed, with our family growing bigger each year, we have outgrown our Concourse office, and now have also outgrown our Bugis office. Have no fret as with every challenge, there is always an opportunity for improvement…

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Fun Fact No. 4 The Top 5 Most Bought Products in Singapore for 2016 are R.C., Peppermint, Lavender, Thieves and Lemon.

There is a bright new year ahead of us and what better way to kick start the new year than to welcome our ever-growing family to our new (and bigger) home. I am so happy to let you all know that the doors of our new office in TripleOne Somerset will open on the 23rd of January, 2016. We hope you can come and celebrate this much-awaited event with us on the 23rd!

2017 IS ALL ABOUT LEADING THE CHANGE WE WANT TO SEE IN THE WORLD! With our Founder, Gary Young, Young Living corporate staff, leaders, members, you and me - together, we are an unstoppable force leading a remarkable change in this world – one towards wellness, purpose and abundance. We are all equipped with experiences, knowledge, and passion to make this happen so let us keep moving forward together, encouraging each other, never giving up, changing one life at a time.

Thank you for being part of this movement.

Warmest regards, Karen Cornejo Country Manager

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04 |

Get to know your Singapore support team

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Building your business

YL @ Your Work Place

Sharing Tools for Your Workshops & Meetings

Workshop & Trade Show Support

We are Hip & Social Media Savvy

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Incentive programs

The Young Living Singapore VIP Club Launches this Year

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2017 ROAD TO SUCCESS: South East Asia Vacation Challenge

Keep Your Contact Information Updated

Leadership

Recognition Program – Elite Express

Mandatory Compliance with Young Living Policies & Procedures

Holding Period for Will Call Orders - 2 Days

Events to look forward to

Will Call Procedure for Bulk Orders - 10 orders & above

4 Reasons to Opt for Shipping

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Birthday Rewards Just for You

Young Living Fitness & Lifestyle Day #YLFit

RevOILution – The Young Living Wellness Expo

Quarterly South East Asia Tour

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2017 International Grand Convention Fulfill Your Destiny

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Education

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TABLE of CONTENTS

Young Living is Coming to Your Neighbourhood Young Living Classes at the Singapore Office HELLO

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Business as usual Essential Edge Has Gone Paperless

Young Living Singapore 2017 Corporate Philanthropy MINDS: Movement for the Intellectually Disabled of Singapore

Young Living Singapore Office

Get to know your

SINGAPORE SUPPORT TEAM MANAGEMENT TEAM Karen Cornejo Country Manager

Michael Dang Director of Operations

Cierra Yet Sales & Marketing Manager

Dewie Elma Distributor Conduct Success Manager

Abigail Yim Finance Manager

Rafiqah Hisham Member Services Manager

Crystal Koh Executive Assistant

SALES & MARKETING TEAM Chrystal Yip PR & Marketing Supervisor

Jeremy Soh Creative Supervisor

Lauren Neo Senior Marketing & Communications Executive

Michelle Tan Training & Product Executive

Sylvester Tan PR & Marketing Executive

FINANCE TEAM Grace Teoh Accounts Supervisor

Tan Zhi Wen Accounts Assistant

Enoch Chin Accounts Assistant HELLO

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MEMBER SERVICES TEAM Kean Ng Leadership Development & Support Supervisor

Chloe Lai Member Services, Team Leader

Nurashikin Rashid Member Services, Team Leader

Nurshahida Zainudin Member Services, Team Leader

Siti Hamzah Member Services, Team Leader

Delly Kaur Member Services Specialist

Jasmine Leong Member Services Specialist

Junaida Rahim Member Services Specialist

Lim Chuan Xi Member Services Specialist

Magdalena Tan Member Services Specialist

Hafiz Zainorin Member Services Specialist

Narimah Aziz Member Services Specialist

Nitthita Anantapruet Member Services Specialist

Norashikin Ramlan Member Services Specialist

Noriza Hajis Member Services Specialist

Rahimah Ariffin Member Services Specialist

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Raine Lee Member Services Specialist

Serena Fua Member Services Specialist (Admin)

Valarine Wong Member Services Specialist

OPERATIONS TEAM Tricia Toh Assistant Manager, Warehouse

Alex Ong Operations Team Leader

Tom Ong Operations Team Leader

Eunice Ong Operations Assistant

Bryan Li Operations Assistant

Jason Lee Operations Assistant

Sulong Othman Operations Assistant

Mohamad Yusof Operations Assistant

Rachel Chong Operations Assistant

Teo Yeow Lin Operations Assistant

Gan Chee Hao Operations Assistant

WE ARE HIP & SOCIAL MEDIA SAVVY And for sure you are too! If you haven’t yet, connect with us on Facebook and Instagram to stay up-to-date with what’s happening in Young Living Singapore.

We also have really great e-flyers and posts available for you to share with others!

YOUNGLIVING.SG

YOUNGLIVINGSG

REVOILUTION.SG

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Incentive

PROGRAMS BIRTHDAY REWARDS JUST FOR YOU! Only valid from January to December 2017!

Celebrate your birthday with Young Living Singapore!

SpOIL yourself with your fabulous Young Living favourites, or be daring and try a new oil on your birthday month.

Get a special 10% off on your purchase.

Terms & Conditions • Birthday Rewards is only redeemable during your birthday month via walkin at the Young Living Singapore office. You must present your NRIC for verification of your Young Living membership and birthday.

• Your birthday discount can be applied to a maximum of 20 single products in a single purchase. Standard Orders only.

PV will be reduced accordingly.

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• Your Birthday Rewards discount cannot be used on the following items: collections, sets, kits, packs, partial PV items.

• Birthday Rewards is non-transferable.

YOUNG LIVING SINGAPORE VIP CLUB LAUNCHES THIS YEAR Enjoy VIP perks beginning April 2017!

Being on Essential Rewards is going to be so much more exciting this year! The Young Living Singapore VIP Club is an exclusive membership club that offers cool perks to loyal Young Living Members on Essential Rewards.

Just get on Essential Rewards this year, and begin enjoying the club’s benefits as early as April 2017.

Qualification for VIP Club begins on January 2017!

• You will need at least three (3) consecutive months of minimum 150 PV Essential Rewards to start becoming a VIP Club Member. You will receive an email from us within 10 business days of the succeeding month confirming your successful qualification to the Club!

• You will then need to maintain a minimum of 150 PV Essential Rewards monthly to continue enjoying the perks of the VIP Club.

Begin to Enjoy the Club’s Benefits as Early as April 2017!

• VIP deals on products or shipping • VIP perks when you visit the office • Exclusive invite to events • Discounted registration for local and global events • …and VIP perks from partner merchant establishments (e.g. shopping, fitness, beauty, dining)!!!

Watch out for more details coming your way this quarter!

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2017 ROAD TO SUCCESS: SOUTH EAST ASIA VACATION CHALLENGE Join the 2017 ROAD TO SUCCESS: South East Asia Vacation Challenge Win an all-expense paid reward trip to Taiwan in November 2017!

PROMOTION PERIOD: 1 January 1 2017 to 30 June 30 2017

ROAD TO SUCCESS

November

TAIWAN

2017

SOUTH EAST ASIA VA CATION CHALLENGE

Amazing Prizes!

1ST TO 100TH PLACE:

First 100 winners will win a 4D3N Taiwan Vacation Package for one (1) including airfare and hotel accommodation.

Regardless of your rank or the size of your team, you can compete for one of the 100 slots to win! This unforgettable event is our way of showing appreciation for the hard work of our members. There is no buyin for this challenge, so the only way to win is to share Young Living with everyone!

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Eligibility Participants must meet the following criteria in order to qualify: • Be an active Young Living member, 21 years of age or older with a purchase of at least 50PV in the last 12 months • Have a Singapore Young Living account (shipping address and residential address is Singapore) • Personally enroll distributors in Singapore

Earn Points in 3 Simple Ways You must earn a minimum of 10,000 points during the promotion period to qualify for the 2017 Road to Success Challenge. Only the 100 highest total point earners will win this prize. Earn points through: PERSONAL ENROLLMENT

• Personally enroll a new distributor: 1. With either a Basic or Basic Plus Starter Kit, with a minimum 100PV Standard Order; OR enroll a new distributor with a minimum 100 PV Essential Rewards order.

- 100 Points 2. With a Premium Starter Kit or NingXia Red Premium Starter Kit on Standard Order; OR enroll a new distributor with a minimum 350PV Essential Rewards order.

- 150 Points • Your personally enrolled new distributor (enrolled during promotion period), maintains an Essential Rewards order with at least 100 PV each month. If a member cancels Essential Rewards order or skips a month for any reason, you will no longer earn maintenance points for this category.

- 2 00 Points / Month MEMBER REACTIVATIONS

ORGANIZATION GROUP VOLUME (OGV) GROWTH

• Increasing Organization Group Volume (“OGV”) over the base* – • Earn 50 Points for every 500 OGV increase, to earn a maximum of 1,000 points per month during the promotion period. Starting base is determined by total OGV as of December 31, 2016. OGV base may vary depending on returns / exchanges. OGV base will reset each month Member’s OGV increases. * For Example, if base OGV is 6,000 on December 31, 2016 and the Member increases to 7,000 OGV on January 31, 2017, the Member’s new OGV base will be 7,000.

However, if base OGV is 6,000 on December 31, 2016, and the Member OGV decreases to 5,000 on January 31, 2017, the Member’s OGV base will remain at 6,000 for the following month and must increase to over 6,000 OGV to earn points. The first base will be set on December 31, 2016, and will be updated on the last day of each month.

• Personally reactivate anyone in your organization who has not made a purchase of 50 PV or more in at least 12 consecutive months with at least a 100 PV order.

- 150 Points

For full mechanics and terms and conditions, please log in to your Virtual Office.

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LEADERSHIP RECOGNITION PROGRAM – ELITE EXPRESS

Accelerate Your Leadership Journey with Elite Express!

Elite Express offers rewards to high-performing leaders who reach Executive, Silver, Gold, and Platinum within specific timeframes. A bonus reward track is available for those who go from Star to Platinum in 20 months or fewer! This program offers big rewards for hard work. With rewards totaling a retail value of $9,474*, there’s no better way for members to accelerate their dreams and their paths to leadership!

Elite Express reward members with high-value product and gear bundles that include: • Gold iPad Mini • Exclusive 30-Oil collection • FitBit Charge HR wearable • 5-diffuser collection • 1,000 Essential Rewards points • And much more *

Approximate value. Actual value may vary based on region.

For more details, visit https://www.youngliving.com/en_SG/ opportunity/elite-express

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EVENTS

to look forward to

A NOTE ON REGISTRATION FOR YOUNG LIVING SINGAPORE OFFSITE EVENTS Beginning January 2017, there will be a registration fee for all offsite Young Living events unless otherwise stated. For most events, seats will be limited so make sure to register early to secure a seat!

#YLFIT: YOUNG LIVING FITNESS & LIFESTYLE DAY Event Date: 18 March 2017 Saturday Event Venue: TBA Time: 9am to 1pm Price: $15 per attendee

Are you ready to up the ante in your oil-infused lifestyle? Join us in our all new Young Living Fitness & Lifestyle Day. Fitness is essential to any wellness lifestyle, and we want to help our members put their best foot forward at YL Fit. Pack your gym clothes and get ready for some fun at YL Fit, a Young Living fitness event that will inspire you to discover your best self!

Join fellow members, expert education trainers for group cardio or yoga, healthy-eating training, and to learn the how-tos of elevating your gym bag.

Watch out for registration details!

REVOILUTION – THE YOUNG LIVING WELLNESS EXPO Event Date: 19 August 2017 Saturday Event Venue: TBA Time: 9am to 9pm

Now on it’s 3rd year, the RevOILution 2017 will once again be bigger and better. It will showcase Young Living products and the different ways essential oils can be used in one’s day to day. Attendees will be able to join more workshops, experiential activities, demos, or choose to book a Raindrop Technique session.

Watch out for more exciting details coming your way!

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QUARTERLY EVENTS Q1 SE ASIA TOUR: DR. SABINA DEVITA

Event Venue: Suntec Convention & Exhibition, Room 331 - 332

Dr. Sabina M. DeVita, is the founder of the DeVita Wellness Institute of Living and Learning as well as the Institute of Energy Wellness Studies. She has been in private practice for close to 30 years as an eclectic psychotherapist - psychologist, registered nutritionist, doctor of natural medicine and specialized Kinesiology’s. Dr. DeVita has been personally trained by visionary, bio-physicist Dr. Konstantin Korotkov inventor of the Kirlian technology. She founded the only Canadian federally approved school that teaches a full program in aromatic sciences with Young Living essential oils giving students a recognized accreditation as an Integrated Aromatic Sciences Practitioner. Dr. DeVita is an established author of 5 books, incorporating YL essential oils, in each of her publications, including one for facial care, her “Saving Face” book. She has also written books on emotional care and electromagnetic pollution.

Time: 9am to 1pm

Registration link: https://q1sabinadevita.eventbrite.sg

Event Date: 19 February 2017 Sunday

EARLY BIRD TICKET

REGULAR TICKET

- valid until January 15, 2017 -

- January 16 to February 16, 2017 -

$5

$10

Q2 SE ASIA TOUR: DR. OLIVIER WENKER

Event Date: 16 May 2017 Tuesday Event Venue: TBA Time: 7pm to 10pm

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Prof. Wenker is passionately involved in educating patients and the public to better understand the connections between lifestyle choices and health. Dr. Wenker is active in the field of anti-aging medicine, the use of nutritional products for general health, and doping-free performance enhancement. Dr. Wenker started his career as a physician in Switzerland in 1985. He is triple European board certified in anesthesiology, critical care medicine and emergency/disaster medicine as well as American board certified in Anti-aging and Regenerative Medicine and holds the titles of Professor and Adjunct Professor at The University of Texas. Dr. Wenker served many years as emergency physician on board of rescue helicopters. He worked as a trauma field physician, rescue diver, disaster lead physician, and as chief of a medical team for special police forces.

Q3 SE ASIA TOUR: BEAUTY SCHOOL

BY DR. LUBA VOZAROVA

Event Date: 22 July 2017 Saturday Event Venue: TBA Time: 9am to 5pm

With 15+ years of network marketing and product development experience, Luba Vozar brings a wealth of education and expertise as Young Living’s sr. personal-care portfolio manager.

Specializing in market analysis, product positioning, cuttingedge sourcing, branding, and international registration, Luba has successfully helped bring hundreds of natural, safe, and healthful products from concept to market in over 14 different countries.

Luba has earned a double master’s and PhD degrees in Russian literature, social studies, and philosophy and is fluent in Czech, Slovak, German, English, and Russian. Along with her many published articles and papers, Luba is also a distinguished speaker, who has had and continues to have the opportunity to present to large audiences all over the world.

Q4 SE ASIA TOUR: DR. LINDSEY ELMORE

Event Date: 7 October 2017 Saturday

Dr. Lindsey Elmore is the Director of Global Education and Health Sciences for Young Living Essential Oils. She brings with her a distinguished background in pharmaceutics, which includes an undergraduate degree in chemistry from the University of Alabama Birmingham and a doctorate in pharmacy from the University of California San Francisco. Additionally, Dr. Elmore chairs Young Living’s Scientific Advisory Committee and Veterinary Advisory Committee. Among her many research interests, she is fascinated with natural products, food as treatment for chronic disease, and integrative therapies.

Event Venue: TBA Time: 9am to 1pm

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2017 International Grand Convention

FULFILL YOUR DESTINY The 2017 “Fulfill Your Destiny� International Grand Convention is slated to be the most inspiring and immersive in Young Living history.

Event Date: 14 to 17 June 2017 Event Venue: Salt Palace, Rice Ecles Stadium, Huntsman Center, 100 W Temple Salt Lake City, Utah 84101 USA

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Our members are some of the most incredible individuals in the world, and together they represent an unstoppable force that stands for wellness, friendship, and positivity. The convention is the one time of the year when we gather from all corners of the world to learn from one another, strengthen our knowledge, and enjoy being part of a community that lives with passion each and every day.

Ensure your spot by registering for the convention from now till April 28, 2017!

Registration: USD 189 Early Bird Ticket (valid until January 31, 2017) USD 229 Regular Ticket (February 1 to April 28, 2017) Registration link: YoungLiving.com/2017Convention

EDUCATION YOUNG LIVING IS COMING TO YOUR NEIGHBOURHOOD In our continuous effort to spread wellness, purpose, and abundance with our essential oils and oil-infused products, we are bringing our training workshops to you! Be on the lookout for us as we visit different neighbourhoods each month to help spread awareness about health and wellness through Young Living products.

Event Date: 12 January 2017 Thursday Event Venue: SAFRA Toa Payoh Seminar Room Time: 6.30pm to 8pm

Are you looking for natural alternatives to the many chemical-based products you use in your daily life? This introductory workshop is for you. This beginner’s session will allow you to better understand the basic uses of essential oils, their properties and safety precautions.

Exciting on-site specials await attending participants.

Register your seat now at: https://neighbourhood-toapayoh.eventbrite.sg

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YOUNG LIVING CLASSES AT THE SINGAPORE OFFICE Young Living is all about sharing wellness, purpose and abundance through high quality products and an opportunity to build a purposeful and sustainable business.

At Young Living Singapore, we offer free classes that are structured to make you better equipped to live a life of wellness, and to share Young Living with others. There are a lot of topics for you to choose from but don’t feel pressured!

Just take them at your own time as all these classes are for your continuous education!

AN INTRODUCTION TO YOUNG LIVING

PRODUCT & BUSINESS EDUCATION

In this level, there are a few basic things you will get to learn to help you get started to a more enjoyable time experiencing Young Living products. Learn about the uniqueness of Young Living, our global farms, Seed to Seal® process and how Young Living essential oils can be used to support your overall well-being!

Level 2 classes focus a lot on product knowledge and learning to use Young Living products to optimize your overall well-being, and to enhance your home and surroundings. From these classes, you will be able to fully equip yourself with shareable product knowledge that will help you improve your life and that of others.

Level 2 classes also offer business-building and leadership talks from the region’s top leaders that will help you grow your Young Living business.

PRACTICAL WORKSHOPS

Infusing education with a little bit of fun, Level 3 classes are conducted in workshop style for you to learn and experience practical and/or handson application of various techniques to incorporate Young Living products in your lifestyle or your methods of sharing.

The workshops available include, Raindrop Techqniue, Massage Technique, Beauty and Skincare Workshop, DoIt-Yourself Recipes, Yoga Session, Fitness Session and a whole lot more!

How to Join Classes Keep yourself updated with class schedules by making sure you have registered to receive the Young Living Weekly Newsletter. Schedules are also available on www.youngliving.com.sg under ‘Company’ > ‘Events & Media Center’. Classes have limited seating so pre-registration is required.

To register, visit Young Living Singapore’s Online Registration site (MindBodyOnline) at http://tinyurl.com/YLOnline

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Building Your

BUSINESS WORKSHOP & TRADE SHOW SUPPORT

As part of Young Living’s commitment to share the true vitality and spread Young Living’s message of wellness across the world, members are encouraged to participate in related trade shows and events, as well as conduct your own workshops (with a minimum number of attendees).

We will be glad to support you in your participation in these events and in organizing your own workshops by providing banners, support materials and accommodating product consignment requests.

Request for Trade Show or Workshop Support Guidelines: 1. Download the following forms from Virtual Office > Member Resources:

(1) Tradeshow or Workshop Support Guidelines & Request Form,

(2) Post-Event Report Form 2. Accomplish the appropriate request form, attach an event brief and email to leadership.sg@youngliving.com, at least 2 weeks prior to the event commencement.

Late submissions cannot be guaranteed support.

3. Within 3 days from the completion of the event, accomplish the Post-Event Report Form and email to leadership.sg@youngliving.com.

Product Consignment Guidelines: 1. A product consignment may be requested in relation to the above request for trade show or workshop support and using the same form.

2. Member making the request must have a ranking of Executive or above. Otherwise, the request must be approved and endorsed by their upline with the rank of Silver or above.

3. The member must have a valid credit card number on file with Young Living in order for the consignment request to be approved.

4. The value of products requested must be limited to $1,000 or less in wholesale price.

5. Member has 5 days from the completion of the event to return any unsold consigned products which are still in saleable condition. Any items deemed nonsaleable will not be accepted for return.

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6. Any product not returned within 5 days from completion of event will represent a financial obligation on the part of the member. The member will be charged within 2 days from stock return date.

7. Member will be responsible to Young Living for the amount equal to the wholesale value of the products not sold.

8. If payment is not received for the products as outlined above, the wholesale price of the products not sold shall be charged to the member’s credit card and member will not be able to enter into any more consignment agreements with Young Living unless authorized by Young Living. The upline endorsing the member will be equally liable for the products.

Management reserves the right to approve or disapprove requests based on the relevance of the event or workshop, alignment with the Company’s missions and objectives, and number of requests received at a given time.

YL @ YOUR WORK PLACE We want to connect with more people and introduce them to a life of wellness!

First on our list is to reach out to working professionals and expose them to the benefits of Young Living oils and oil-infused products.

If you are a Young Living member and working in the corporate world, you may request Young Living to conduct a 1-hour Essential Oils 101 session at your workplace (over lunch or anytime between 9am to 6pm, Mondays & Fridays) and we will do our best to convert your colleagues into Young Living enthusiasts! We shall also provide them with essential oil samplers so they can experience our products first-hand.

Here are the requirements to have YL conduct a session at your workplace: • Guaranteed minimum of 20 attendees • Accomplished request form submitted to YL 30 days in advance with company • Meeting room or venue to conduct the profile class • Endorsement from your leader upline (Silver or above) Please email request forms to events.sg@youngliving.com. Request forms may be downloaded from your Virtual Office.

Management reserves the right to approve or disapprove requests based on Young Living’s event schedule, internal activities, and number of requests received at a given time.

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SHARING TOOLS FOR YOUR WORKSHOPS & MEETINGS

The best Young Living sharing tools are actual samples of our products that you can leave with your friends, family, acquaintances and prospective customers so they can experience the benefits of our wonderful oils first-hand.

You can even give them out during trade shows you join, and classes or workshops you conduct. Please feel free to utilize these wonderful sharing tools that we are making available to you: ESSENTIAL OIL SAMPLER, PACK OF 10 Sharing essential oils has just become simpler with Young Living’s 10-count sample packs. These 0.25-ml samples will send any prospect off with a memorable impression of Young Living and the benefits of 100% pure, therapeutic-grade essential oils.

LAVENDER ESSENTIAL OIL SAMPLERS

LEMON ESSENTIAL OIL SAMPLERS

10 packets Item No: 4770515 WP: $16.50 RP: $21.71 PV: 5

10 packets Item No: 4772515 WP: $16.50 RP: $21.71 PV: 5

PEPPERMINT ESSENTIAL OIL SAMPLERS

PEACE & CALMING ESSENTIAL OIL SAMPLERS

10 packets Item No: 4771515 WP: $16.50 RP: $21.71 PV: 5

10 packets Item No: 477415 WP: $16.50 RP: $21.71 PV: 5

THIEVES ESSENTIAL OIL SAMPLERS

10 packets Item No: 477315 WP: $16.50 RP: $21.71 PV: 5

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ESSENTIAL OIL SHARING TOOLS ESSENTIAL OIL SAMPLE BOTTLES

GLASS DROPPERS

6 pack Item No: 3810 WP: $8.50 RP: $11.18 PV: 0

25 pack Item No: 3194 WP: $16.00 RP: $21.05 PV: 0 30-OIL CASE – BLUE

Item No: 5279515 WP: $61.00 RP: $80.26 PV: 0 PRODUCT LITERATURE YOUNG LIVING SINGAPORE PRODUCT GUIDE

EVERYDAY ESSENTIAL BOOKLET

Single Item No: 384915 WP: $5.00 RP: $5.00 PV: 0

10 pack Item No: 3810 WP: $9.00 RP: $9.00 PV: 0

THIEVES BOOKLET

10 pack Item No: 5279515 WP: $3.50 RP: $3.50 PV: 0 EXCLUSIVE FOR GOLDS & ABOVE A Gold & above member can purchase up to 20 bottles of either 5ml Peppermint or Lavender essential oil to support your event such as a workshop, meeting or bazaar. The 5ml essential oil will come in handy as a door gift, or as part of a gift for a paid-event.

To purchase, kindly email to leadership.sg@younglivin g.com with Subject: Purchase of 5ml Peppermint or Lavender Essential Oil for Workshops & Meetings

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BUSINESS as usual

ESSENTIAL EDGE HAS GONE PAPERLESS

Download your copy of Monthly Essential Edge on Young Living Singapore ISSU Publication SINCE DECEMBER 2016, WE HAD GONE A TAD GREENER

BY GOING PAPERLESS WITH OUR MONTHLY ESSENTIAL EDGE.

Download your copy on Young Living Singapore ISSU Publication (insert link / issue account link) to stay up-to-date with the latest Young Living news stories and headlines every month. A copy of the latest Essential Edge will also be available on www.youngliving.com.sg under Company > Events & media Center > News.

KEEP YOUR CONTACT INFORMATION UPDATED You are very important to us, and we’d like to make sure that we have a way to contact you to keep you updated on what’s new with Young Living, as well as help resolve any issues with any of your transactions with us.

Please take a moment to log-in to your Virtual Office or give us a call at 6391 0170 to verify your contact details and make sure that the following are accurate and updated: 1. Mailing address 2. Phone numbers 3. Email address You can also log-in to our NVO and edit your details from there. Thank you!

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MANDATORY COMPLIANCE WITH YOUNG LIVING POLICIES & PROCEDURES This is a gentle reminder that compliance with Young Living Policies & Procedures is mandatory for all Young Living Members.

Please familiarize yourself with all points of the Policies & Procedures, which as provided to you, as part of the Starter Kit, when you joined Young Living. It is available on Virtual Office, and upon request through our office.

Making improper product claims, misrepresentation of the company, deceptive practices like cross-line recruiting (poaching), repackaging and relabelling of Young Living products, misuse of trademarks and copyrights are some activities that violate Young Living Policies and Procedures.

If you have any questions or would like to report a compliance issue, please send an email to Dewie Elma at conductsea@youngliving.com.

HOLDING PERIOD FOR WILL CALL ORDERS- 2 DAYS Please be reminded that the holding period for all orders for pick up at the Young Living office (Will Call orders) is 2 working days. All orders not picked up within the holding period will be automatically shipped to your address on file.

Shipping fees will apply.

WILL CALL PROCEDURE FOR BULK ORDERS- 10 ORDERS & ABOVE All members with minimum 10 orders to place and pick-up at our Will Call Center must follow the procedures below. This will help us manage the queues at our front office more efficiently, and will enable you to claim your orders in a more organized manner. We thank you for your kind understanding and support!

1. This applies to members who wish to place or pick-up bulk orders (10 orders and above) at our Will Call Center.

2. Submit your orders personally or email to orders.sg@youngliving.com with subject “BULK ORDER�.

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3. Allow a full 24-48 business hours (depending on the number of orders submitted) for us to fill in your orders. Weekends and public holidays are not included.

4. Once your orders are ready for collection, Member Services will send you an email to notify you accordingly.

4 REASONS TO OPT FOR SHIPPING Ensure you always have your favorite Young Living products on hand with the convenience of having your products shipped hassle-free from our door to yours!

Because we know your time is valuable, here are 4 good reasons why having your products shipped is a great option for you to consider!

4 REASONS WHY YOU SHOULD OPT FOR SHIPPING:

It Saves Time!

Shipping option saves you from spending time queuing at the YL Office. The YL Office gets pretty busy at certain times.

Depending on the crowd, waiting time could be from 15 minutes to a couple of hours. Your time is precious and the shipping option allows you to have more time to do more things!

Great Savings on Shipping Do you know that Young Living subsidises your shipping cost and you get a good amount of savings versus DPEX’s published rates? For example, for an Essential Rewards Order that weighs 5 to 10 kg, you only need to pay a shipping cost of $8.00, whereas the published rate is $11.00. You get $3.00 savings!

Hassle-Free Ordering Choosing the shipping option is easy via your Virtual Office. By getting to know the ins and outs of your Virtual Office, it will take you only 5 minutes to realise what an amazing experience it is.

By ordering online, you are in full control of your order – you can place it exactly when and what time you want it, you can add and remove products as you wish, and you can double and triple confirm your order.

Best of all, you do not need to queue and you can do it in the comforts of your own home, or wherever you are as long as you have internet connection.

Products Delivered Right at Your Doorstep By choosing the shipping option, your products are delivered right at your doorstep within 2 days. No need to lug your 4 boxes of NingXia Red from the YL Office to your home.

Remember, carrying heavy items may harm your back.

HELLO

2017

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Young Living Singapore 2017

CORPORATE PHILANTHROPY MINDS: MOVEMENT FOR THE INTELLECTUALLY DISABLED OF SINGAPORE Join Young Living Singapore in making a difference this year!

Working alongside the Movement for the Intellectually Disabled of Singapore (MINDS), Young Living Singapore is committed to touch and change the lives of intellectually disabled individuals this brand new year.

MINDS was founded in May 1962 by a group of philanthropists who saw the need to provide equal opportunities for children with intellectual disabilities to receive education and later, to be integrated as contributing and responsible citizens in Singapore.

Since then, MINDS has grown to be one of the largest Voluntary Welfare Organisations in Singapore, serving some 2,400 clients from past the age of six to their ripe old age. MINDS’ services include four special schools, three employment development centres, three day training and development centres, and one multi-service residential home that caters to the educational, vocational, social and welfare needs of people with intellectual disability.

MINDS is also a registered, tax deductible charity.

Look out for more details on how you can be part of this effort in 2017!

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HELLO

2017

Young Living

SINGAPORE OFFICE Our team is always ready to serve you! Drop by our office, call or email us if there is any assistance you need.

We are moving to our New Office on 23 January 2017!

111 Somerset Road TripleOne Somerset, Unit #05-06/07 Singapore 238164

OFFICE HOURS

MEMBER SERVICES HOTLINES

Mondays through Fridays 9:00 am to 8:00 pm

Phone 6391 0170 / 6911 0211

Saturdays, Sundays & Public Holidays Closed

WEBSITE

FACEBOOK

www.facebook.com/youngliving.sg

INSTAGRAM Younglivingsg

www.youngliving.com.sg

CONTACT EMAILS General Member Services custservsingapore@youngliving.com

Business & Compensation Plan Inquiries businessinfo.sg@youngliving.com

Leader Services (Golds & Above) leadership.sg@youngliving.com

Event Inquiries events.sg@youngliving.com

Orders orders.sg@youngliving.com

Promotion & Contest Inquiries marketing.sg@youngliving.com

Product Inquiries productinfo.sg@youngliving.com

Public Relations Inquiries publicrelations.sg@youngliving.com

HELLO

2017

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