Toolkit: Supporting Residents Facing Online Harms
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Toolkit: Supporting Residents Facing Online Harms Content Page Cover Page Our Pledge against Online Harms
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Section 1. Overview – How do you use this toolkit?
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Section 2. Practical Ways to Support Victims of Online Harm
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1) Seek legal advice
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2) Lodge a police report
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3) Report Offensive Content on Social Media
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4) Engage professional help to remove data
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Section 3. Mental health support for Victims of Online Harm
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Section 4. Resource List
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ANNEX: •
List of Free Legal Clinics by Law Society Pro Bono Services
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Disclaimer: The information contained in this Toolkit is provided in good faith and has been derived from sources believed to be accurate and reliable. Neither PAP nor any of the contributors shall provide any warranty or accept any responsibility arising in any way including by reason of negligence for errors or omission herein. 1. This handbook serves as a guide only and its content is not exhaustive. 2. The policies and schemes listed is subject to change by the relevant authorities. Please refer to the relevant authorities for updated information. 3. This handbook serves to provide information; and is not to be used by any activist as basis for premature approval or rejection of appeals. Appeals & requests shall be subject to the relevant authorities’ consideration and approval.
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Section 1. Overview – How do you use this toolkit? STEP 1: Have empathy - Understanding resident’s concern and listening to issue presented STEP 2: Ascertain that incident is related to an online harm. Some examples of Online Harm: o
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Revealing and distributing private information, nude, intimate, or sexually explicit images or videos without consent ▪
“4 arrested for allegedly circulating obscene materials in SG Nasi Lemak Telegram chat group” (Oct 15, 2019) https://www.straitstimes.com/singapore/courts-crime/4-arrested-for-allegedinvolvement-in-circulating-obscene-materials-in-sg
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“Young women in Singapore targeted in 'leaked photo' scams” (Feb 6, 2022) https://www.straitstimes.com/singapore/community/women-receive-scammessages-claiming-their-photos-circulated-online
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16 years’ jail, 15 strokes for 20-year-old who used social media to sexually prey on schoolgirls (23 Apr, 2018) https://www.todayonline.com/singapore/16-yearsjail-15-strokes-cane-20-year-old-who-used-social-media-sexually-prey-lookschoolgirls
Exhibit unwanted sexual behaviour or sent you unwanted images ▪ “ST CloseUp: InstaSex and when teens fall prey to social media voyeurs, SPH Brightcove Video” (Feb 3, 2021) https://www.straitstimes.com/singapore/instasexwhen-teens-become-prey-on-social-media ▪ 'I never thought it would happen to me': Teenage girl who was groomed online at 13 (20 Dec 2020) https://www.channelnewsasia.com/singapore/sexualgrooming-online-teenagers-children-775681
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Bully, blackmail, harass or threaten you (hate comments, body shaming, cyberbullying)
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Stalking you online and/ or befriending you based on a fake identity ▪
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Police in Singapore and Malaysia bust Internet love-scam syndicate based in Selangor (16 Sep, 2021) https://www.straitstimes.com/singapore/courtscrime/police-in-singapore-and-malaysia-bust-internet-love-scam-syndicatebased-in
Create a hoax social media account using your identity
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“Teen says bullying led her to try suicide; MOE admits school lapse but ‘effective disciplinary action’ then taken” (Dec 20, 2020) https://www.todayonline.com/singapore/teen-says-bullying-led-her-try-suicidemoe-admits-school-lapse-effective-disciplinary
Fraudsters impersonated my Instagram account: The rise of Covid-19 scams (9 May, 2020) https://www.straitstimes.com/lifestyle/fraudsters-impersonated-myinstagram-account-the-rise-of-covid-19-scams
Create and/or share fake content featuring you or someone you care about
STEP 3: Discuss possible strategies to address issue (see Section 2.) STEP 4: Identify if resident requires further support (see Section 3.) STEP 5: Provide list of services/resources (see Section 4.) 6
Section 2. Practical Ways to Support Victims of Online Harm (Source: Solidground.sg) 1) Seek Legal Advice – Where to find legal help? The following legal clinics offer support for those who have never engaged a lawyer before and are seeking general legal advice for personal matters. Legal advice is provided via a one-off, 20minute consultation with a volunteer lawyer. Some of these clinics are means-tested. They are also unable to advise you on where to find a lawyer, provide you with legal aid, and cannot act on your behalf. a. For free legal advice on personal matters o
Law Society Pro Bono Services If you are a Singapore Citizen or Permanent Resident, you can approach the Community Legal Clinics (refer to Annex for the list) that are operated by Law Society Pro Bono Services. They offer a one-off, 20-minute legal consultation for those who have never sought legal advice before, and/or are unable to afford a lawyer. Consultations operation on a by-appointment basis. To register for an appointment, you can: call 6536-0650; Send an email to clc@lawsocprobono.org; or speak to their Officer directly at the Help Centre in Basement 1 of State Courts
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SMU Pro-Bono Legal Clinic Singapore Management University (SMU) operates a pro-bono legal clinic that is open to people of all nationalities, who have not sought legal advice on their matter before and are from a low income or disadvantaged group. Registration is required before an appointment is made for consultation at the legal clinic. To register for appointment, you may: Call 6828-1951 or Email probonocentre@smu.edu.sg
b. Legal clinics for women o
AWARE’s legal clinic AWARE’s Legal Clinic offers a free 20-minute, one-time, general advice consultation to women seeking general legal advice for issues concerning family law, family violence, Sharia Law and other personal issues. Consultations operate on a by-appointment basis. To make an appointment, call the Women’s Helpline at 1800-777-5555 (Mon to Fri, 10am to 6pm).
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SCWO legal clinics The Singapore Council of Women’s Organisations (SCWO) offers free legal advice via their Civil Law and Muslim Law legal clinics. The clinics are by appointment only and a means-test applies. Maintenance Support Central will assess your application and get back to you on your eligibility in 3 working days. Registration form found on: https://www.scwo.org.sg/what-we-do/services/legal-clinics/
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2) Lodge a police report – How to go about this? You should provide as much information as you can when making a report. If you’re planning to make a report in-person, you can bring notes of what happened so that you can refer to these if you get nervous.
a. Report Online Making a police report online can help you avoid waiting around at a Neighbourhood Police Centre (NPC). Instead, an officer will contact you once they are available. To make an online report, use the police report e-Service: (https://eservices.police.gov.sg/content/policehubhome/homepage/police-report.html) • Log in with your SingPass and enter a valid email address to make your report. Your email address should be one that you check frequently and that is accessible only to you. • After submitting your report, you will receive an email confirmation at the email address you entered. The email will indicate your report number, the Police Division, and the police officer in charge of your report. • You should be contacted by the police officer in charge of your report about the status of your case and will likely be asked to give a statement. If you don’t receive a follow up, you can contact: • The police officer in charge of your report. Their contact number will be in the email confirmation sent to you. • The police division in charge of your report: Ang Mo Kio Division - 6218 1343 Bedok Division - 6244 7200 Central Division - 6557 5076 Clementi Division - 6872 7683 Jurong Division - 6316 7508 Tanglin Division - 6391 4762 Woodlands Division - 6364 7559 • If you don’t know the police division or police officer in charge of your report, you can contact the SPF Feedback Unit at 1800-358-0000. b. Report in person Go to a convenient neighbourhood police centre. When you arrive, you might have to wait to see an officer. Once it’s your turn, the officer will take your statement. You can ask a trusted person to accompany you for emotional support. AWARE’s Sexual Assault Care Centre also offers a Befriender service for those who identify as a woman or who are making a police report for sexual harassment/assault. A Befriender is someone who is trained and familiar with police processes. You can ask for a female officer to take your statement. Keep in mind this might mean waiting longer until a female officer is available, and female and male officers may not differ in how they handle your case as all officers receive similar training. 8
c. When to call 999? You should only call the ‘999’ police emergency line when there is an urgent need for police assistance. This is when: • A crime is in progress. • Someone suspected of committing a crime is close by, or you know where the person is. • A further crime might be committed. • Someone is seriously injured or is in danger. • When you observe suspicious characters, incidents or suspicious parcels left at public areas. SMS 71999 if it is NOT SAFE to call ‘999’ or when you cannot speak. To report abuse or violence, contact the National Anti-Violence Helpline at 1800-777-0000. After your statement has been taken, the police will decide whether an offence has likely been committed, and whether to begin an investigation. If the police choose to investigate: • You will be assigned an Investigating Officer (IO) who will oversee your case and be your main point of contact. You can call or email them for updates on how your case is progressing. • The police will collect the evidence they deem necessary. • There’s no fixed procedure for how an investigation proceeds, but it may include asking you to take a polygraph (‘lie detector’) test. Additionally, in the course of the investigation, the police may seize your phone or other property if necessary (for instance, to duplicate data for evidence). • After investigating, the police will either close the case, decide to give a warning to the suspected perpetrator, or will recommend that the Attorney General Chambers (AGC – Singapore’ public prosecutors) charge the accused person in court. If the police choose NOT to investigate, they may advise you to file a Magistrate’s Complaint: • If you have made a police report for a crime but your case is not being pursued, you can choose to file a Magistrate’s Complaint to take criminal legal action. • Depending on the court’s decision, a Magistrate’s Complaint may lead to mediation, further investigations, private prosecution or other outcomes. The court may also decide to close the complaint. • Note: • You have to be 21 years old or older to file a Magistrate’s Complaint. If you are younger than 21, your parent or guardian will have to file on your behalf. • A Magistrate’s Complaint will cost at least $20 (this is the filing fee). • Not all cases qualify for a Magistrate’s Complaint. You can take a PreFiling Assessment to determine whether your case is suitable for filing. The assessment will also help you determine whether you can achieve your desired outcome through this process. 9
3) Report Offensive Content on Social Media – How to report? [Reference: solidground.sg] This is a guide to taking down intimate images or videos that have been shared online without consent. It also provides information on what you can do to limit access to these materials if they cannot be taken down. a. Record locations: take note of the URLs where your images are being shared. Preserve evidence by taking screenshots of each webpage or downloading the webpage as PDFs. b. Report directly to trusted platforms. Most mainstream platforms have clear policies against the distribution of intimate images and will have a dedicated reporting tool that you can use to report your intimate images and request for their removal. The following are some common platforms and how you can submit a report. •
Facebook Facebook has a strict policy against the display of nudity or sexual activity. This also applies to digitally created content (e.g. photoshopped images or videos), unless the content was posted for educational, humorous or satirical purposes. Facebook only provides options for reporting from within their app/site, i.e. by using a Facebook account. If you do not have an account, you can make a new one or ask a friend to report this content for you. To report: • From within the Facebook app/site, click ⋯ (usually located in the top-right corner of the photo, post or profile) • Click Find Support or Report • For Please select a problem > Nudity then Sharing Private Images • Click Next • For Before you report this post, does it go against our Community Standards on nudity or sexual activity? > Yes, I’d like to continue filing this report • Click Next to submit your report. • Facebook will then review your report and inform you of the outcome via your Support Inbox. To find your Support Inbox: • On desktop/web browser: click in the top-right corner of your screen > Help & Support > Support Inbox > Reports about others • On Android devices: click in the top-right corner of your screen > scroll to the bottom to find Support Inbox > Reports about others • On iOS devices: click or your profile image in the bottom-right corner of your screen > scroll to the bottom to find Help & Support > Support Inbox > Reports about others • In most cases, if Facebook thinks that the image violates their Community Standards, Facebook will also disable the account of the person who shared the image. They will also try to prevent it from being re-shared by using a photo-matching technology to ‘remember’ this image.
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Instagram Instagram has a strict policy against the display of nudity or sexual activity, and defaults to removing sexual imagery on the platform. This also applies to digitally created content (e.g. photoshopped images or videos), unless the content was posted for educational, humorous or satirical purposes. To report a post: • Click ⋯ (for iOS devices) or ⋮ (for Android devices) at the top-right corner of the post • Click Report • Click It’s inappropriate > Nudity or sexual activity as the reason > Sharing private images • Click Submit Report • Instagram will then review your report and take action if they think the post violates their Community Standards. You can check the status of your reports from within the app. • On Android phones: Navigate to your profile. Then click in the topright corner of your screen > Settings > Help > Support requests > Reports • On iOS phones: Navigate to your profile. Then click in the top-right corner of your screen > Settings > Help > Support requests > Reports For non-Instagram User, you may report through this online form: https://help.instagram.com/contact/383679321740945 For each of the following questions, select the corresponding option: • Do you have an Instagram Account? > No • Where does the violation that you're reporting appear? > select the appropriate option, e.g. Photo or Video if you are reporting a photo or video • How is this [content/user] violating our guidelines > Nudity or pornography • Instagram will then ask you to provide the following details: o Your email address o The username of the person who posted the content that you’re reporting o Full name of the person who posted the content as listed on their account (optional) o Link(s) to the specific photo(s), violating profile(s), stories or comment(s) you’re reporting o Contact information of the person if you know them in real life. o Any other additional information. • Click Send to submit the report.
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TikTok TikTok prohibits nudity and sexually explicit content, unless they are for educational, documentary, scientific or artistic purposes. You can report specific videos, livestream, users, or comments to TikTok. But you can only do so within the app itself. 11
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YouTube Pornography for the purpose of sexual gratification is not allowed on YouTube and is against their Community Guidelines To report a video, • Sign into YouTube • On your computer, click the three dots (⋯) below and on the right of the video player. On mobile, tap the three dots (⋯) at the top of the video. • Click or tap Report • Choose Sexual Content as your reason for reporting • If you are reporting on your computer, you can also provide more information to help the review team understand why YouTube will also prompt you to: • Indicate the timestamp. This is useful if the content you are reporting only appears at a portion of the video. • Provide additional details (up to 500 characters). This is useful if you want to explain to the reviewing team why the content should be removed. If you are uniquely identifiable within the video, you can also report the user (or channel) for privacy infringement. To do so: • Sign in to YouTube • Go to the channel page you want to report. • Click About. • Click the Report Flag (it is located under ‘Stats’) • Click Report user • Click Privacy. This will prompt the browser to open a new tab, which brings you to the start of YouTube’s Privacy Complaint Process. • If you are looking to report something on YouTube that is not a video or a channel, use this Guide to reporting other types of YouTube content. It contains instructions for reporting playlists, thumbnails, links, comments, and live chat messages. After you’ve submitted your report, YouTube will review your report and remove the content if they think that it violates their Community Guidelines.
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Telegram You can report a channel or group by tapping on the channel/group icon (on top right) and from info page, selecting “Report”. To report a post or message, you can click on the message and select “report”. To report a user, you can send a direct email to abuse@telegram.org including the user/group name and your reason for reporting.
Take note that there is no “report” function in private groups. If a private group is offensive, you may want to consider leaving the group or blocking the user and reporting the user by sending an email to Telegram. In more severe cases where there is greatly offensive images involving a large number of people (such as the now defunct ‘SG Nasi Lemak’ group chat), you can file a police report, as this is in line with the information that 12
circulation of obscene materials is an offence under Section 292 of the Penal Code. •
WhatsApp WhatsApp does not have a specific policy tackling the non-consensual sharing of intimate images. However, such acts should be against their Terms of Service. To report a user or groupchat: • Open the chats • Tap on the contact or group name to open their profile information • Scroll to the bottom and tap Report contact or Report group • Once reported, WhatsApp receives the most recent messages sent to you by a reported user or group, as well as information on your recent interactions with the reported user. You can also report problematic content or persistent issues to WhatsApp. To do so: • On Android: Go to WhatsApp > More options > Settings > Help > Contact us • On iPhone: Go to WhatsApp > Settings > Help > Contact Us Please provide as much information as possible. WhatsApp will not be able to view the contents of the messages that have been sent between you and the other party when you report issues to them in this manner, so please include screenshots and any available contact information in your report.
Other Considerations in social media blackout:
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Other types of content to report Besides intimate images or videos, other content that you can report includes spam, crime or hate group, or violence. Impersonation accounts is also a common occurrence, which you can report using the same in-app reporting features. You may be requested to provide information such as your ID photo. Some platforms like Instagram respond to reports only if the person who made the report is the person who is being impersonated, or a representative, so do encourage your friend to make the report if he or she is being impersonated.
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Taking care of yourself At times, takedowns may not be successful, as the decision is made by the website/platform. You should know that takedowns are not always successful, as the decision is made by the website/platform. As performing takedown requests can be a long process, remember to take care of yourself during this time. Consider setting a limit to the time you spend on it, such as by allocating a set amount of time to address this in each day, or by considering other options by a certain deadline. Reach out to your friends for help and ideas – sometimes, a platform may take action quickly if there are multiple users reporting a content. If you feel anxious or stressed, do get in touch with a mental health support service.
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4) Engage professional help to help remove data: Contacting data brokers directly Data brokers are companies that extract information from public records and compile it into a database, thereafter selling it. This includes information such as your birthday, phone number, home address, salary, as well as names of neighbors and family members. This information can be used to hack into other online accounts by giving people hints on how you might answer security questions. Examples of brokers include Whitepages, Spokeo, Intelius, and MyLife. As data brokers are legally required to remove information if you request for them to do so, you can submit a request to the individual companies to remove information you do not want to be online. For example, for Whitepages: •
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https://www.whitepages.com/suppression-requests – enter the URL of the website or social media account you would like to remove. Thereafter, follow the steps required. https://privacybee.com/blog/how-to-remove-yourself-from-data-broker-sites/ this article also highlights the common data broker sites and steps to remove your information.
It is advisable for you to create a spare email account to undergo this process, so as to avoid providing personal information. Engaging online reputation management companies In some instances, unwanted information about you may be available online when a Google search is done. Professional online reputation management companies such as Metal Rabbit and Reputation Defender can assist to push out negative content about yourself and include more information about yourself that you would like to highlight. Locally, companies such as BestSeo Singapore can also provide such services, in addition to other digital marketing strategies such as optimizing search engine appearances and generating positive reviews about your personal brand or company.
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Section 3. Mental health support for Victims of Online Harm Psychological impact of online abuse or harassment It is important to consider how a person might feel or think after experiencing online abuse or harassment. According to an online poll by Amnesty International, around 2/3 of women who experienced abuse or harassment on social media platforms started feeling a sense of powerlessness after those incidents. Other psychological impacts include having a reduced ability to focus on everyday tasks, experiencing panic attacks, anxiety or stress, and feeling apprehension when thinking about using the internet or social media, or when receiving emails or social media notifications. In more severe cases, online abuse or harassment can lead to symptoms of post-traumatic stress disorder.
How we can support someone who might have experienced online harms 1. Recognize the signs that someone might be experiencing trauma and mental health distress There are simple ways to recognize the presence of mental health distress and ascertain if someone needs support. The following outlines brief questions you can ask your friends or a loved one, as well as symptoms to look out for. Questions to ask: · ·
Over the past 2 weeks, have you felt down, depressed or hopeless? Over the past 2 weeks, have you felt little interest or pleasure in doing things?
2. Common signs of mental illnesses: · ·
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Mood symptoms: excessive worrying or fear, feeling excessively sad or low, lack of interest, Physical functioning: low energy, changes in sleeping habits, inability to carry out daily activities, physical ailments without obvious causes (e.g. headaches, stomach ache, pains and aches) Unhealthy coping: overuse of substances like alcohol or drugs, avoiding friends and social activities, changes in eating habits Symptoms of more significant mental health issue: hearing voices (hallucinations), not being able to do daily activities (impaired social/personal functioning), negative thoughts (illogical thinking/cognitive distortions)
3. Referring on for professional help If someone you know has answered yes to the two questions above or exhibit any of the above signs, they may require professional help and support such as basic emotional support, psychotherapy, and medical intervention. Encourage them to seek help from a mental health professional. Some services that you can refer them to include the following: ·
Social Service Agencies with mental health support programs
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Primary care services (GPs and polyclinics)
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School counsellor
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There is also a resource list that you can share which includes helplines and more detail on the services available.
4. Being there to provide support As a friend or family member, you can be there to provide support alongside professional help. These are some strategies you can keep in mind: ·
Just be there and hold the space for them
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Listen to understand from their point of view
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Acknowledge their experience, do not judge
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Check in with them regularly, encourage them to seek professional help, if symptoms persist
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Recognize if they are at risk of harm or have thoughts of ending their life, and if so, to get immediate help
If you are a parent of a child who is undergoing mental distress, this can also be a challenging time for you. These are some tips to support your child’s mental health: · ·
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Talk about the traumatic event: Listen to your child and take their concerns and feelings seriously. Ensure a positive, safe home environment: Feeling safe is critical to a child’s mental health, especially in overcoming trauma. Provide a safe space for your child to share his or her experiences and emotions with you, without having any judgment. Accept that you won’t always have the right answers: As part of our human experience, as part of our parenting experience, there will be times when we’re tired, when we don't have all the right answers, and when we don't behave the way we thought we should in the moment for our children. And that's okay. How we recover from those moments - and show our children how they can recover - is what’s important.
[i]
https://medium.com/amnesty-insights/unsocial-media-the-real-toll-of-online-abuse-againstwomen-37134ddab3f4
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Section 4. Resource List •
Helplines for Specific Support (https://stayprepared.sg/mymentalhealth/i-need-support-now/)
National CARE Hotline
1800 202 6868
Mon – Sun: 8am – 8pm
Care Corner Counselling Hotline (Mandarin)
1800 353 5800
Mon – Sun: 10am – 10pm
6655 0000
Mon – Fri: 9am – 6pm
8823 0000
(After operating hours)
Clarity Singapore Limited
6757 7990
Mon – Fri: 9am – 5.30pm
Singapore Association for Mental Health
1800 283 7019 8511 2678
Mon – Fri: 9am – 6pm
Silver Ribbon (Singapore)
6385 3714 6386 1928 6509 0271
Mon – Fri: 9am – 5pm
Viriya Therapy Centre
6256 1311
Mon – Fri: 10am – 5pm
1800 274 4788
Mon – Fri: 2.30pm – 7pm
CARE Singapore
6978 2728
Mon – Fri: 10am – 5pm
TOUCHline [By TOUCH Community Services]
1800 377 2252
Mon – Fri: 9am – 6pm
ec2.sg
[Live chat] Mon – Fri: 10am – 12pm; 2pm – 5pm (Closed on Public Holidays)
Counselling Support for Adults
Brahm Centre Assistline
Counselling Support for Children Tinkle Friend Helpline Counselling Support for Youth
Fei Yue Community Services
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SOS helpline for crisis support (https://www.sos.org.sg/about/our-services)
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Silver Ribbon Singapore (https://www.silverribbonsingapore.com/index.html)
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Belle, beyondthelabel helpbot (https://www.ncss.gov.sg/ourinitiatives/beyond-the-label/belle-beyond-the-label-helpbot#)
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Campus Psy (Email: campuspsymovement@gmail.com)
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13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Method of Delivery of Service
Remarks
Community Clubs/Centres 1#
Bedok CC
2
Bishan North Community Centre
3
Braddell Heights PCF & CCC
4#
5#
850 New Upper Changi Road 467352 By MRT: Alight at Bedok MRT Station. By Buses: No. 2, 9, 24, 31, 34, 35, 67 and 222. Bedok Community Centre is about 10 minutes walking from Bedok MRT Blk 231 Bishan Street 23 #01- 88, 54, 13 from the bus stop 03 Singapore 570233 opposite Bishan MRT. Alight at Blk 233 (3rd stop); clinic conducted at Blk 231.
64425317
Last Fri; 7.30-9.30pm
By appointment only; Priority to residents walk in to register at within East Coast least 1 week in advance. GRC (based on address on NRIC).
Oral advice
Face to face
64515955
2nd & 4th Tue; 8 - 9.30pm
Walk-in at Blk 231 where Singaporeans and Oral advice MPS takes place and Permanent Residents take queue no. Call 64524107 after 7 pm to check if the clinic is on.
Face to face
Blk 246, Serangoon Avenue 3, Singapore 550246 (PCF Centre)
62811050
1st Monday, 7.30pm to Call for appointment 9.30pm
Priority to residents of Oral advice Braddell Heights Marine Parade GRC.
65659330
3rd Sat, 9am to 11am
Singapore citizens, PRs, Residents of Bukit Batok East
6760 0609
1st Wednesday, 8pm to Walk-in on night of clinic. For Bukit Panjang 10pm residents only
Nearest MRT station: Lorong Chuan; Bus 58, 105; Board at Nanyang JC, Serangoon Ave 3. Alight opposite Blk 334, Serangoon Ave Bukit Batok East CC 23 Bukit Batok East Ave 4 By Bus: 173; BY2.MRT: 6Singapore 59841 alight at Bukit Batok MRT station, then take BUS NO 173, alight at the 7th bus stop Bukit Panjang Zone Blk 121 Pending Rd #01-158 Nearest MRT station: Bukit 2 RC Singapore 670121 Panjang; Bus 184, 187, 190, 700; Board at Blk 604, Bukit Panjang Rd. Alight at Zhenghua Primary School.
Call for appointment
6 cases per session.
Face to face
Oral advice
Face to face
Registration on 1stcome-1st-served basis
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Cheng San
6 Ang Mo Kio Street 53, Singapore 569205
MRT to Ang Mo Kio, exit D Turn left, follow shelter level 2 from elevator
6458 8222
4th Thurs (except Dec) ; 8-10pm
Call for appointment
Singaporeans and Oral advice Permanent Residents
Face to face
Limited to 10 cases per session. Bring NRIC.
7#
Chong Pang
21 Yishun Ring Road Singapore 768677
Nearest MRT station Yishun
6758 8258
2nd & 3rd Tues; 8 9.20 pm
Call for appointment from the 1st of every month
Singaporeans/PRs Oral advice and Residents of Nee Soon GRC only
Face to face
Limited slots per session. Bring NRIC.
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Chua Chu Kang
10 Teck Whye Avenue Singapore 680010
190, 985, 975, 307 from Chua Chu Kang Interchange
67691694
Residents of Chua Chu Kang only
Oral advice
Face to face
Limited to 4 slots per session.
9#
Eunos
180 Bedok Reservoir Road Singapore 479220
60, 228 from Bedok Interchange.
64486971
1st Wed;9.00-10.30pm Need to register for appointment and pay a refundable $5/- deposit (will be forfeited in the event that the participant fails to show up). 1st Tue; 7.30 - 9.30pm Call for appointment before 1st Tue of month/ No walk-ins
Residents of Aljunied GRC only
Oral advice
Face to face
Depends on availability
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Page 1 of 9
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment) Call for appointment/Walk in;
Qualification Criteria (citizenship; affiliations; means)
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Geylang West Community Centre
1205 Upper Boon Keng Rd, Singapore 387311
Nearest MRT Kallang walking distance
6748 3024
1st Wednesday, 7pm
11
Henderson
500 Bukit Merah View Singapore 159682
Nearest MRT station: Tiong Bahru; Bus No. 16, 32, 33, 63, 64, 120, 132, 145, 851, NR5
62710168 62721900
2nd and 4th Wed; 7.30 - Call for appointment and Singaporeans 9.30pm provide postal code for residents of Tanjong verification / No walk-ins. Pagar GRC only
12#
Hong Kah North CC 30 BUKIT BATOK STREET 31 659440
MRT/Bukit Gombak Station. Bus No:365,367,185,187,188.
65661275
1st Tues; 7pm-9pm
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Blk 701 Hougang Ave 2 #01- Nearest MRT Station: Kovan/Hougang 01 Singapore 530701
6286 3533
Every Tues; 7.30 - 10 pm
Walk-in
14
Aljunied Hougang Town Council Community Legal Clinic Jurong Spring
8 Jurong West Street 52 Singapore 649296
Nearest MRT station: Lakeside; take Bus 49, 98, 187, 98M or Bus 335 at Blk 515
6562 4066
Last Thurs; 7 - 10 pm
15
Kallang
45 Boon Keng Road Singapore 339771
62984582
2nd Wed; 7.30 - 9.30pm
16
Kampong Blk 35 void deck, Chai Chee Kembangan CCMC Avenue, Singapore 461035 (PCF Centre)
Nearest MRT station: Boon Keng - take the Bendemeer Exit. Bus services: 31 from Tampines Interchange, 21, 130, 139 Nearest MRT station: Bedok. Bus 28, 67, 66, 69, 168, 228
64496022 (2 - 5pm weekdays)
17#
Kebun Baru CC
18
Kreta Ayer
19
Marine Parade
278 Marine Parade Road Singapore 449282
Nearest MRT station: Eunos . Bus services: 13, 15, 55, 966
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Remarks
Limited to 8 cases per session. Bring NRIC.
Oral advice
Face to face
Limited to 8 cases per session. Call a week early to cancel; enter via 1st floor and take lift to 2nd floor for clinic Pending LSPBS confirmation on lawyer support.
Singaporeans & PRs; Oral advice Priority to Hougang SMC residents
Face to face
Fill up application form & Strictly by Oral advice submit to CC at least 1 appointment; week before the clinic Singaporeans & PR; Jurong Spring Residents only Registration starts on the Priority for residents of Oral advice day before, on a firstJalan Besar GRC & come-first served basis Potong Pasir SMC
Face to face
4th Monday, 7:30 – 9:30pm
Call for appointment; or walk-in at MPS at void deck on day of clinic
Face to face
Personal matters only; no business or commercial matters
64577379
1st Mon; 7.30pm 10.00pm
Singapore Citizens or Oral advice PR living in Kemabangan Chai Chee constituency Singaporeans and Oral advice PRs, priority given to residents of Kebun Baru
Face to face
Limit to 6 cases per session.
6222 3597
3rd Mon; 8 - 9pm
Make appointment via walkin on First-ComeFirst-Served basis. CC will contact the registered person on actual day to confirm the appointment. Pre-registration by phone Residents of Kreta required Ayer-Kim Seng Constituency only.
Oral advice
Face to face
63464900
1st and 3rd Mon; 8 9:45pm
Oral advice
Face to face
Page 2 of 9
Singaporeans & Oral advice Permanent Residents; priority to residents of Kolam Ayer Division
Method of Delivery of Service Face to face
Singapore citizens and residents of GRC
Nearest Bus Interchange: Kovan/Hougang
Registration Address: Kebun Baru CC, 216 Ang Mo Kio Ave 4 Singapore 569897 Clinic Address: Kebun Baru Link RC, Block 177 Ang Mo Kio Ave 4 #01-901 28 Kreta Ayer Rd, Singapore Nearest MRT station: Tiong 088995 Bahru. Bus services: 5, 16, 51, 64, 123, 175, 186, 195
Types of Legal Service
Registration on firstcome-first-served basis from 6.30pm
Singaporeans & PRs
Bring NRIC.
Face to face
Call by 4 pm to confirm if lawyer is available. Limited to 5 cases
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Method of Delivery of Service
Remarks
Nearest MRT station: Kovan
6289 0115
4th Fri at Blk 115; 7:30 - In conjunction with MPS; Singaporeans & PRs; Oral advice 9:30 pm except public or at Sparkle Tots PCF. Paya Lebar residents holidays; Call for appointment only. 2nd Fri at Blk 123.
Face to face
Every Mon except 5th Mon; 7:30 - 9pm
Call to register / No walk- Singaporeans and PR Oral advice ins / start from 7.30 pm. Call 1 hr before hand to check if lawyer is available. 1st & 3rd Thu; 8 - 9:30 Need to call in / walk in Singaporeans & Oral advice pm to register at the CC. Permanent Residents of Pasir Ris only.
Face to face
Subject to availability of lawyer
Face to face
For non-commercial matters only
20
OneStop@Paya Lebar
Blk 115 Hougang Ave 1 #01-1306 Singapore 530115 and Blk 123 Hougang Ave 3
21
Pasir Ris East
Blk 426 Pasir Ris Dr 6 #01-73 Nearest MRT station: Pasir Singapore 510426 Ris. Bus services: 12, 21, 358 or 39, 53, 81, 109
65842840
22
Pasir Ris Elias
93 Pasir Ris Drive 3 Singapore 519498
6583 1220
23
Pek Kio Community Blk 52 Kent Road, Void deck, Farrer Park MRT Centre Singapore 210052
62990565
Every Mon; 8 - 10pm; Call for appointment. under Meet-the-People sessions (except public holidays)
For Moulmein-Cairnhill Oral advice Residents only.
Face to face
Not on OnePA June 2019 list.
24#
Potong Pasir CCC
6 Potong Pasir Ave 2, #0208, Singapore 358361
6280 1182
For Singaporean & PR Oral advice of Potong Pasir only.
Face to face
Bring NRIC.
25
Punggol 21 CC
80 Punggol Field #01-01 Singapore 828815
63120508
1st Mon, 7.30 - 9:30pm Call for appointment or walk-in to register. Registration closes last day of the preceding month. Also, walk-in on day of consultation is subject to availability. Last Thu, 8:00pm Call for appointment
Singaporeans and PRs only
Oral advice
Face to face
Bring NRIC. Limited to 10 cases per session.
26#
Queenstown
365 Commonwealth Ave S149732
Nearest MRT stations: Commonwealth / Queenstown
6474 1681
3rd Thu: 7.30 - 10 pm
Call for appointment.
Singaporeans/PRs/ Queenstown residents.
Oral advice
Face to face
27#
Radin Mas
51 Telok Blangah Crescent Singapore 098917
Tiong Bahru, Harbourfront, Telok Blangah MRT stations
6273 5294
1st Sat; 10am-12pm
Face to face
Rivervale Community Centre
Blk 193 Rivervale Dr #01-787 Seng Kang MRT/LRT Singapore 540193
63120470
1st Fri; 8pm onwards.
Residents of Radin Mas SMC and Tanjong Pagar GRC only Punggol & Sengkang Residents Only.
Oral advice
28
Call for appointment or walk-in to register at Radin Mas CC 3 to 5 days prior to the session Walk-in-registration at the office, 3 to 5 days earlier.
Oral advice
Face to face
Limited to 8 cases per session
29
Sengkang
2 Sengkang Square, #01-01 Sengkang Community Hub Singapore 545025
6312 5400
2nd & 3rd Thu; 8 - 10pm
Call for appointment.
Residents of North East district
Oral advice
Face to face
Limited to 8 cases per session
Nearest MRT station: Pasir Ris.
Nearest MRT station: Potong Pasir
Seng Kang MRT/LRT
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Page 3 of 9
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Method of Delivery of Service
Remarks
30
Siglap Community Centre
300 Bedok South Avenue 3 Singapore 469299
Nearest MRT station: Tanah Merah. Bus services: 12, 38, 229
64498040
Every Thu (except 5th); Call for appointment or 1st, 2nd and 4th Thu: walk-in 2 wks in advance 8pm or 8:30pm; 3rd Thu: 7:30pm or 8pm; Each timing can accept up to 3 cases only.
Priority to East Coast GRC residents based on address on NRIC
Oral advice
Face to face
31
Siglap South CC
6 PALM ROAD 456441
62411925
10am-12pm
Strictly by registration
Joo Chiat residents only
Oral advice
Face to face
32
Tampines Changkat 13 Tampines Street 11 Singapore 529453
SBS BUS NO: 10, 12,13,14 or SHUTTLE BUS CSS NO: 608 (before 7.30PM and except for Sundays) *Location of Siglap South CC: - Palm Road & Upper East Coast Road junction, opposite to BP petrol station near Siglap Post Office. Nearest MRT stations: Tampines & Simei.
67811806
1st & 3rd Thu; 8pm onwards
Call for appointment. Registration open 1 week in advance
For residents of Tampines GRC only.
Oral advice; drafting documents
Face to face
33
Tampines East
Tampines East Zone 6 RC Nearest MRT station: Blk 230B Tampines St 24 #01- Tampines. Bus services: 3, 21 S(525230) 8, 9, 12, 17, 18, 28, 34, 38, 39, 59, 518, SS1
67863227
2nd Wed; 6 pm onwards
Walk-in registration from Residents & PRs of 5.30pm on the day itself. Tampines GRC only
Oral advice
Face to face
34#
Tampines West CC 5 Tampines Ave 3 Singapore BUS NO. 293(GREEN 529705 PLATE)& BUS NO. BUS NO. 291(RED PLATE) from Tampines Interchange.
67881912
1st Tues; 6.30-9.30pm
Tampines West Oral advice residents/Residents of Tampines GRC
Face to face
Pending confirmation on lawyer support.
35
Tampines North CC 2 TAMPINES STREET 41 529204
67857166
2nd Thur , 7-8pm
Residents of GRC only
Oral advice
Face to face
Tentative commencement: 11 July 2019.
36
Tampines Central CC
1 TAMPINES WALK #01-21 528523
67850004
Last Mon, 7.30-9.30pm Call for appointment.
Face to face
37
Tanjong Pagar
101 Cantonment Road Singapore 089774
62219898
Last Fri; 7 - 9:30 pm
Walk-in to register 3-5 days prior to session.
Singaporeans and Oral advice PRs in Tampines GRC only. Singaporeans and Oral advice PRs and residents Tanjong Pagar GRC only.
Bring NRIC. Limited to 8 residents per session. Limited to 8 cases per session
38
Teck Ghee
414 Ang Mo Kio Avenue 10 #01-917 Singapore 560414 (Temporary venue till July 2018)
64567123 64567124
2nd & last Tues; 8 - 9.30pm (except public holidays)
Call to make Singaporeans and appointment at least 2 PRs; priority for Teck weeks in advance; no Ghee residents. walk ins on day of clinic.
MRT TAMPINES STATION NO 8,15,18,21,23,28,29,290,29 3
Nearest MRT station: Tanjong Pagar. Bus services: 75, 196, 167 (stop at Cantonment Rd, Opp Martime House) 80, 145 (stop at Tanjong Pagar Rd, Tg Pagar Plaza)
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Page 4 of 9
Oral advice
Face to face
Face to face
3 cases per session
Call at 5 pm on clinic day to confirm availability; limited to 8 cases per session. Bring NRIC.
Limited to 6 cases per session. Bring NRIC.
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
450 Telok Blangah Street 31 Singapore 108943. Legal Clinic temporarily held at Blk 75 Telok Blangah Drive. 170 Ghim Moh Road #01-01 Ulu Pandan Community Building Singapore 279621
Nearest MRT station: Harbourfront. Bus services: 10, 30, 57, 93, 97, 100, 124, 143, 166, 273, 408
62719602
Last Sat; 4pm onwards Call for appointment / No Singaporeans & PRs. Oral advice walk-ins; limited to 10 Residents must call cases per session. for appointment.
Face to face
Nearest MRT station: Buona Vista. Bus services: 92, 100, 105, 111, 147, 185
64637333
Last Thu; 7:45 - 9:15pm
Pre-registration by phone Priority to residents of Oral advice Ulu Pandan constituency; others only if available slots
Face to face
Nearest MRT station: Boon Keng & Novena
62547060
1st Tue (except Public Holidays), 7:30pm
Face to face
64588409
Last Thurs, 8-9pm (except public holiday)
Call or visit Whampoa Priority for residents of Oral advice CC to pre-register. Jalan Besar GRC & Registration opens one Potong Pasir SMC month prior and closes five days before session. By appointment only; Oral advice walk in to register at Ang Mo Kio Blk 644 #01-850 every Thurs from 7.309pm except public holiday
39
Telok Blangah
40
Ulu Pandan
41#
Whampoa
300 Whampoa Drive Singapore 327737
42
Yio Chu Kang CC
Ang Mo Kio Blk 214 Yio Chu Kang Wellness Centre
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Method of Delivery of Service
Remarks
Limited to 6 cases per session
Face to face
Other Organizations 43
BLC Community Services Ltd
Boscombe Life Church 248 Joo Chiat Road, Singapore 427503
(T-junction of Ceylon Lane & Joo Chiat Road)
63480430
Every Last Fri except public holidays.
Walk in and join queue on day itself
No citizenship restriction
Oral Advice
Face to face
English/Chinese dialects
44
Bless Community Services
242 Yio Chu Kang Road, Singapore 545671 (on 1st floor; look out for signage)
Hougang MRT station (take Bus 116)
6288 9377
1st Wed, 8pm – 10pm
Call or email enquiries@bless.org.sg for appointment
No citizenship restriction
Oral Advice
Face to face
45
Catholic Lawyers' Guild
AGAPE Village, 7A Lorong 8 From Toa Payoh Bus Toa Payoh S319264 Interchange (located next to Toa Payoh MRT) - Bus service 238
6801 7494
Generally, 2nd and 4th Registration required. Mondays; 6:30 Pls visit website @ 9:30pm http://www.clgsingapore. com/clg/HOME.html for method of registration
Oral Advice
Face to face
46
Charis Legal Clinic
Charis Full Gospel Cnetre 621 Aljunied Road #03-07 Lipo Building Singapore 389834
No citizenship restriction except no business or commercial matters. Income level testing will be done. No citizenship restriction
English/Mandarin; bring your own interpreter for other languages.
Oral Advice
Face to face
47
FaithActs West Legal Clinic
Blk 50 Commonwealth Drive, Nearest MRT Station: #01-506, Singapore 142050 Commonwealth; (or Blk 118 Commonwealth Bus 61 Crescent #01-111)
Oral Advice
Face to face
Nearest MRT Station: Aljunied Take Bus 62, 100 opposite station (3 stops away)
# legal clinics which are part of the Law Society Pro Bono Services MOU network
91502116 (Pastor Chua) 67449315 6339 7611
3rd or 4th Sat, 7 - 9 pm Call for appointment or walk in and join queue; bring along NRIC and relevant documents Even months, 3rd Sat, 10 am - 12 pm; next session 16 June 2018; subject to availaibility of lawyer.
Page 5 of 9
Call to provide name, No citizenship NRIC and legal issue; a restriction registration form will be emailed to applicants.
English/Mandarin; bring your own interpreter for other languages.
13/09/2019
Name
48
49#
How to Get There
Community Justice Centre Chinatown MRT Station State Courts, 1 Havelock Square, Singapore 059724 or Family Justice Courts, 3 Havelock Square Singapore 059725 IEA - R.S. Solomon Blk 184 Toa Payoh Central Toa Payoh MRT Station LLC Free Legal #02-354 Singapore 310184 Clinic
Migrant Workers' Legal Clinic
51
Onsite Legal Clinic @State Courts (general legal issues)
52
Clinic Address
Family Court Free Legal Clinic
50
Law Society Pro Bono Services
Free Legal Clinics Singapore
Migrant Workers’ Centre (MWC) 579 Serangoon Road Singapore 218193
Community Justice Centre State Courts, 1 Havelock Square, Singapore 059724 …………………......……….. …….. Supreme Court, Level 1, @Supreme Court Meeting Room L1-1 (beside (bankruptcy matters Chilli Api Cafe), 1 Supreme only) Court Lane, Singapore 178879 Potter's Place #09-04 Bukit Timah Shopping Community Centre Services Society 170 Upper Bukit Timah Road S(588179)
Farrer Park & Boon Keng MRT Stations; Bus 21, 23, 64, 65, 66, 125, 130, 139,147,857 and NR6
Contact Number
SAFE Community Legal Clinic
TRANS SAFE Centre near Bedok MRT station 410 Bedok North Ave 2 #0158, Singapore 460410
54
SAFRA
SAFRA Mount Faber 2 Telok Blangah Way Singapore 098803
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Method of Delivery of Service
Remarks
Tue (6 - 7:40pm) at By appointment; call to State Courts Level 1 & register. Wed (4.30-6.10 pm) at Family Justice Courts Level 3
No citizenship restriction but for matrimonial & family issues only.
Oral Advice
Face to face
63231770
2nd & 4th Thu, 7 - 9pm Walk-in registration
No citizenship restriction
Oral Advice
Face to face
6536 2692
1st & 3rd Sun (12pm – 2pm)
Foreign workers holding Work Permit and S Pass/Special work pass
Oral Advice
Face to face
Walk in and join queue on day itself. First-comefirst served. Queue Mon - Fri; 10am 12:30pm & 2:30 - 5 pm. starts 9 am and 1:30 pm. ……………….…….. Thu; 10am - 12:30pm & 2:30 - 5 pm.
Face to face
Only bankruptcy issues at Supreme Court
2nd Thu except PH; 7.30-9.30pm
No citizenship Oral Advice restriction; only for personal matters, no business, commercial or investment issues. One time only per issue. ………..…… @ Supreme Court, only bankruptcy issues. By appointment only. No citizenship Oral Advice Call and furnish name & restriction but priority contact no. to Singaporeans & PRs; no business & commercial cases Call or email for Vulnerable adult*, Oral Advice appointment family member, legal guardian or significant others. * individual aged 18 and above with mental or physical infirmity/disability
Face to face
Lawyer bilingual (English/Chinese)
Call 6377 9880 or email SLIS@safra.sg with subject header: SLIS Session <date> providing Full Name, NRIC No.,SAFRA Membership expiry date & Contact Number
Face to face
Chinatown MRT Station ………..….......................…. City Hall MRT Station
53
Mode of Registration (e.g. walk-in; by appointment)
65360650
NA
Bukit Timah Conference Centre located on Level 9 of Bukit Timah Shopping Centre
Frequency & Schedule
64660293
6449 9088 last Thu, 7-9 pm Email: transsafe@trans. org.sg
63779880
2nd Thu; 7 - 9pm. Schedule from website: http://www.safra.sg/ 12 Sept, 10 Oct, 14 Nov, 12 Dec 2019 at SAFRA Mount Faber
Page 6 of 9
Call or Walk-in for registration.
SAFRA members Oral Advice only; strictly by appointment, on a firstcome, first-served basis and is subject to availability.
In collaboration with Institute of Estate Agents; providing legal guidance for estate agents and members of the public
Face to face
Applicant has to check with reception which room has been booked for the clinic session. Syariah law issues covered. Registration opens 1 month in advance from the scheduled date.
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Nearest MRT: Yishun; take Bus 856, 858, 859, 969 at Blk 741 & alight opposite Blk 115B, Sembawang Road, 3 stops later. Bus Nos. 10, 12, 14, 31, 32, 33, 158, 196
9780 1167
1st Fri, 7pm - 9.30pm
6344 8274
Clients will be advised By Email: forward full Registered clients of as to appointment time. name, client no. & SADeaf only enquiry details to freelegalclinic@sadeaf.o rg.sg
Oral Advice / interpreter
Oral advice
Method of Delivery of Service
Remarks
Seng Pang Tua Pek No. 475 Yishun Ring Road, Kong Keng Singapore 768678
56
Singapore Association for the Deaf
227, Mountbatten Road, Singapore 397998
57
Singapore Council of Women's Organizations (SCWO)
96 Waterloo St, Singapore 187967
Located between Bugis MRT (EW12) and Bras Basah MRT (CC2) stations
68370611
1st & 3rd Mon; 6.308.30pm
Strictly by Appointment Women residing in Only. To register, contact Singapore; Family law 6837 0611. matters only. Income cap based on number of dependents.
Oral Advice; includes Syariah matters on 3rd Mondays
Face to face
58
SMU Pro Bono Centre Legal Clinic
Bras Basah MRT station (Exit B) or City Hall MRT station
68281951
Every Fri from 6.30 pm – 8.30 pm (except public holidays and April & November)
Call to make an appointment; walk-ins are allowed depending on lawyers-on-duty
No citizenship restriction.
Oral Advice
Face to face
59
State Courts Civil Legal Clinic
Singapore Management University School of Law, Pro Bono Centre 55 Armenian Street, Basement 2 Singapore 179943 Community Justice Centre State Courts, 1 Havelock Square
Chinatown MRT Station
65360650
Every Thur; 6:30 pm
By appointment; call to register.
Face to face
60
Law Society Pro Bono Services
SSO @ North West #06-13 Nearest MRT station: Woodlands Civic Centre 900 Woodlands. South Woodlands Drive Singapore 730900
65360650
Mon 7.30 - 9.30pm (Except public holidays)
By appointment; call to register.
No citizenship Oral Advice restriction; only for civil matters; not for business, investment & corporate matters Singaporeans & Oral Advice Permanent Residents
Face to face
Personal matters only; no business, investment or commercial matters
61
Law Society Pro Bono Services
SE District #03-02 Wisma Nearest MRT station: Paya Geylang Serai 1 Engku Aman Lebar. Turn Singapore 408528
65360650
By appointment; call to register.
Singaporeans & Oral Advice Permanent Residents
Face to face
62
Law Society Pro Bono Services
SW District #26-06 The JTC Summit, 8 Jurong Town Hall Road, Singapore 609434
Nearest MRT station: Jurong East.
65360650
By appointment; call to register.
Singaporeans & Oral Advice Permanent Residents
Face to face
63
Law Society Pro Bono Services
Central Singapore District #07-11 HDB Hub via BizThree Lift Lobby 1, 490 Lorong 6, Toa Payoh, Singapore 310490
Nearest MRT station: Toa Payoh.
65360650
Tue 7 - 9pm; (Except public holidays & eve of public holidays) Wed 7 - 9pm; (Except public holidays & eve of public holidays) Thu 7 - 9.30pm; (Except public holidays & eve of public holidays)
By appointment; call to register.
Singaporeans & Oral Advice Permanent Residents
Face to face
Personal matters only; no business, investment or commercial matters Personal matters only; no business, investment or commercial matters Personal matters only; no business, investment or commercial matters
Page 7 of 9
No restrictions
Types of Legal Service
55
# legal clinics which are part of the Law Society Pro Bono Services MOU network
Call for appointment
Qualification Criteria (citizenship; affiliations; means)
Face to face
Interpretation charges apply
Family Law matters.
13/09/2019
Law Society Pro Bono Services
Free Legal Clinics Singapore
Name
Clinic Address
How to Get There
Contact Number
64
The Singapore No. 1 Beatty Road Singapore Nearest MRT: Farrer Park & Indian Development 209943 Boon Keng Association (SINDA)
65
Tamils Representative Council
66
Al-Ansar Mosque
155 Bedok North Avenue 1, Singapore (469751)
Nearest MRT station: Bedok
64492420
67
Al-Iman Mosque
10 Bukit Panjang Road Singapore 679943
Nearest MRT station: Bukit Panjang; Bus 187, 190 from Blk 604 Bukit Panjang Road
68
Al Istighfar Mosque 2 Pasir Ris Walk Singapore 518239
69
Al Mukminin Mosque
70
Darul Aman Mosque 1 Jalan Eunos Singapore 419493
71
Darul Arqam
32 Onan Road, 2nd floor, The Paya Lebar MRT station Galaxy, Singapore 424484
72
Darul Ghufran Mosque
503 Tampines Ave 5 Singapore 529651
73
Jamiyah Legal Clinic
Jamiyah Headquarters, Level Nearest MRT station: 4, No 31 Lorong 12 Geylang Aljunied; Bus 62, 63, 80, Singapore 399006 100, 158
546A Serangoon Road Singapore 218168
Frequency & Schedule
Qualification Criteria (citizenship; affiliations; means)
Types of Legal Service
Remarks
Face to face
English & Tamil
Face to face
English & Tamil
No schedule yet
Call to make appointment or register at Mosque counter
67690770
2nd Fri
Fill up an application at Mosque counter or WhatsApp
Nearest MRT station: Pasir Rist; Bus 3, 5, 6, 89
65838711
Last Thurs; 8:30 pm
Nearest MRT station: Jurong East.
65677777
Last Tue; after masjid (7.30pm or 8.00pm)
email: Weekdays; info@trc.org.sg 7.30-9.30 pm subject Pre-register on to availability website
Call 62985911 to schedule appointment for means test
Method of Delivery of Service
For Indians who are Oral Advice. Singaporeans and Permanent Residents of household income below $2000. Not sought legal advice before; personal matters only. By appointment / No Singaporeans & Oral Advice walk-ins; Pre-register by Registered members filling in form online at of Tamils www.trc.org.sg (under Representative Activites/Free Legal Council Clinic)
Nearest MRT: Farrer Park
Call Social 2nd Thu; 6 - 9 pm services 6393 7263 (Main line 1800 2954554 )
Mode of Registration (e.g. walk-in; by appointment)
Syariah Law
271 Jurong East Street 21 Singapore 609603
Nearest MRT station: Eunos 67445544 (ext. No schedule yet; re101) opens 6 Sept
Nearest MRT station: Tampines
# legal clinics which are part of the Law Society Pro Bono Services MOU network
65970402
1st & 3rd Sat; 10:30 12:15 pm
67865545 (Mr 1st Wed; Irwan at ext 16) 8:45 - 10 pm (no new schedule yet) 67431211 ext 26 Wed 6-7pm & contact Mdm Sat 3-5pm Napsiah Rakisan
Page 8 of 9
Singaporeans & Permanent Residents only; priority to receipients of MUIS financial assistance No citizenship restriction
Oral Advice on law in general
Face to face
English/Malay
Oral Advice on Syariah Law & civil matters
Face to face
English/Malay
Walk-in and register before clinic date.
No citizenship restriction
Fill up an application at Mosque counter
No citizenship restriction
Oral Advice; Face to face Syariah and nonSyariah matters Oral Advice Face to face
Fill up an application at Mosque counter
No citizenship restriction
Oral Advice
Face to face
By appointment only. Register online at www.mcas.sg (under Corporate/Legal Clinic) Call for appointment. Fill up an application at Mosque counter, providing case synopsis
No citizenship restriction
Oral Advice on Syariah Law & civil matters
Face to face
Must not have sought Oral Advice on legal advice before; Syariah Law & for Muslim community civil matters
Face to face
English/Malay
Face to face
Not restricted to Syariah matters.
By Appointment only. No citizenship Call and look for Madam restriction Napsiah from Legal Department.
Oral Advice
13/09/2019
Name
Law Society Pro Bono Services
Free Legal Clinics Singapore Clinic Address
How to Get There
Contact Number
74
Malabar Mosque
471 Victoria Street Singapore Lavendar MRT Station 198370
6294 3862 8195 1896 (person-incharge)
75
Sultan Mosque
3 Muscat Street Singapore 198833
Bugis MRT station
6293 4405
76
Singapore Council of Women's Organisation & SAFRA Toa Payoh
96 Waterloo St, Singapore 187967; 293 Toa Payoh Lor 6 Singapore 319387
see above for SCWO & SAFRA Clinics
# legal clinics which are part of the Law Society Pro Bono Services MOU network
see above
Frequency & Schedule
Mode of Registration (e.g. walk-in; by appointment)
Qualification Criteria (citizenship; affiliations; means)
Last Tues; from 6:30 pm
Call or email No citizenship malabarmosque@singne restriction t.com.sg or admin@malabar.org.sg for appointment Once a month on 3rd or Call for appointment No citizenship 4th Wed usually; 6pm restriction 3rd Mon (SCWO) or check schedule on www.safra.sg
Method of Delivery of Service
Oral Advice; for non-Syariah matters as well
Face to face
Oral Advice
Face to face
For SCWO, call 68370611; Women residing in Oral Advice For SAFRA, call 6377 9880 Singapore for SCWO; or email SLIS@safra.sg SAFRA member for
Face to face
SAFRA.
Page 9 of 9
Types of Legal Service
Remarks
English/Malay
