Paragon Relocation Corporate Brochure

Paragon Relocation provides relocation services in more than 150 countries from Global Customer Service Centres in the Americas, EMEA and Asia Pacific. u Legacy of Consulting in Workforce Mobility Programme Design u Passion for Service Excellence u Commitment to Cost-Effective Global Mobility Programmes u Innovative Thought Leadership

Extending Your Reach.

Communications Global Headquarters 30071 Tomas, Suite 200 Rancho Santa Margarita California 92688-2133 USA Tel + 1 949 635 6000 International Headquarters & EMEA Service Centre First Floor Suite College Business & Technology Park Blanchardstown Dublin 15 Ireland Tel + 353 1 811 6630 Services Worldwide The Americas Europe Middle East & Africa Asia Pacific www.paragonrelocation.com info@paragonrelocation.com SM

SM

Š 2010 Paragon Relocation

PR301-031011-Corporate

Extending your Reach through Advanced Technology Paragon Relocation has built a technology platform unmatched in the relocation industry.

A full-service global relocation management company

PRISM 2.0 The Paragon Relocation Information Systems Manager (PRISM 2.0) platform provides next generation global information management capabilities: Advanced Technology: Providing auto notifications of key move milestones, custom reporting and dashboards, and many other features.

Improved Service Delivery: On-demand access to manage information in real time including online authorisations, scheduling and reporting.

Increased Efficiency: Accelerated cycle time/workflow and streamlined communications with reduced processing costs and paperwork.

Enhanced System Capabilities: Protected sensitive information including integration with your corporate intranet using secure interface to support the downloading of data directly to your HR and payroll system.

A clear advantage with our technology...

Group Move Management In these economic times, companies are consolidating, or moving operations to create cost savings opportunities. For most corporations, facing a group move can be challenging.

For corporations, maintaining productivity during a group move is paramount. We manage every facet of the group move programme with utmost consideration. Paragon Relocation enables you to achieve your corporate objectives, including coordinated cost savings and a high acceptance rate. Consulting Services include:

u Group / Facility Move Planning Consulting u Group Move Relocation Programme Development

Paragon Relocation is the premier partner of choice in the global mobility industry providing innovative programmes, value-added support, superior customer service and thought leadership to our clients and the families we relocate.

Paragon Relocation provides personal advisory services to families, helping alleviate concerns and anxiety while ensuring each employee’s relocation goes as smoothly as possible. We create tools and resources to manage and control costs to support our clients.

We take a highly proactive approach in partnering with clients and provide the knowledge, expertise and thought leadership to assist with changing business needs.

u Relocation Orientation Sessions u Area Tour Management u Business Continuity Consulting u Facility Move Management

With years of experience in the relocation industry and having managed over 200,000 global moves, we have earned a reputation as thought leaders in our industry by developing strategies and techniques for cost containment, policy optimisation and facilitating talent management strategies for our clients.

OUR DIFFERENCE u Financial u Value

Added Services

u Cultural u Global u Just u The

Stability

Connection

Footprint

the Right Size

Best Thinking in Relocation™

Paragon Relocation’s Core Principles Customer-Focused Business Philosophy: We hire knowledgeable, experienced staff members who are committed to customer service and the relocation business.

Worldwide Reach/Local Touch: We are where you want us to be. We believe that globalisation demands the ability to gather the best thinking from around the world, and the resources to deliver solutions locally.

Independence: We are very selective in choosing our Partners. We have selected and retained suppliers based solely on their ability to deliver the highest quality service, at a competitive price and terms that are advantageous to our clients.

Technology: We are always a step ahead; first in the industry to provide live web access and PRISM 2.0, our next generation system. Paragon Relocation provides state of the art automation.

Single-Point-of-Coordination: We are at your service with a single-point-of-coordination working both with our client contact and with the transferring family throughout the relocation, or global assignment process.

Quality Assurance: We measure to improve.

Our Six Sigma practices, performance metrics, evaluation surveys, and extensive employee training form the basis for our Quality Assurance Programme to ensure the highest level of service.

True Partnership: We are actively engaged with our clients. As partners, we strive to achieve mutual success.

International Relocation and Global Assignment Services (Across Borders) Paragon Relocation’s flexible service model provides coordination for international relocation and global assignments, to focus on reducing the complexity and stress. By understanding local conditions and properly preparing employees, successful placements increase and relocation costs become manageable. Paragon Relocation provides international relocation and global assignment services from our Global Customer Service Centres in the Americas, EMEA and Asia Pacific.

When engaged in an international move, Paragon Relocation offers the following services around the world:

u Preview Trip Coordination u Pre-Decision Consulting Services u International Relocation and Global Assignment Policy Counselling

u

and Administration Relocation Expense Audit, Processing, Payment and Reporting Visa and Immigration Coordination Worldwide Destination Services, Homefinding and Settling-In Programmes Employee and Family Concierge Services Language and Cross Cultural Training Temporary Accommodation Services Tenancy Management Services Property Management Services Homesale Services Transportation of Household Goods Services International Banking Services Security Services Global Employee Assistance Programme Employee and Family Transition and Spousal Support Services Travel Management Tax Gross-up and Reporting Global Compensation Services and Tracking

(Services may vary by country)

u u u u u u u u u u u u u u u u

Reduce complexity and stress, with our flexible service model.

Domestic Relocation (Within Borders) As the single-point-of-contact for relocation management services within borders, Paragon Relocation brings objectivity, sensitivity and perspective through an integrated process. Services include the following: u Preview Trip Coordination u Pre-Decision Consulting Services u Relocation Benefits Counselling u Relocation Expense Audit, Processing, Payment and Reporting u Home Marketing Assistance u Homesale Services u Property Management Services u Homefinding Services u Employee and Family Concierge Services u Mortgage Services u Rental Assistance u Temporary Accommodation Services u Transportation of Household Goods Services (Partner Select™ Programme) u Employee and Family Transition and Spousal Support Services u Travel Management u Tax Gross-up and Reporting

(Services may vary by country)

BETTER CONTROL Effectively manage your key resources and talent

Allowing your employees to focus on their job, not their move.

Developing your Domestic and International Relocation or Global Assignment Programme

A s experts in relocation programme development, we can assist you with identifying your goals and objectives, integrated programme

Where are the savings in a relocation programme? Not necessarily in selecting the

design and cost modelling. We can implement an audit of your current

lowest-cost supplier. Real savings derive from integrated programme design and focused management. Paragon Relocation invented the Global Relocation Programme Continuum

programme to gain a complete understanding of cost for accurate

SM

analysis. We can also provide benchmark information to compare your

to implement a one world mobility strategy and programme. Our approach can save your

programme benefits with those of like sized organisations. Prior to

organisation as much as 20% of your annual relocation costs. Simply put, we can help

outsourcing service implementation, we address reporting and cash

you provide more Domestic and International Relocation or Global Assignment benefits

management issues, as well as payroll and accounts payable interface.

and services at less cost. Paragon Relocation’s methodology for relocating employees

Finally, Paragon Relocation can provide numerous ways to communicate

worldwide has been proven over thousands of moves. We offer truly customised solutions,

your relocation programme, including all types of written materials and

and have developed a seamless framework and transition process to help your organisation

secure internet information access.

build and implement a best-in-class domestic and international relocation or global assignment programme.

The Relocation Programme Continuum

SM

International Relocation Programme (Across Borders)

Domestic Relocation Programme (Within Borders)

Recruitment Support Services for New Hire Candidates

Pre-Decision Consulting Services

Domestic Plans Various Countries

Domestic Short Term Assignment Plans/Extended Temporary Living

Intern / Training Programme Plans

Pre-Decision Candidate Assessment & Selection

Recruitment Support Services

Expatriate Plans Including Repatriation

Localised or Long Term Move Plans

Global Short Term Assignment or Rotational Plans

Developing your Domestic and International Relocation or Global Assignment Programme

A s experts in relocation programme development, we can assist you with identifying your goals and objectives, integrated programme

Where are the savings in a relocation programme? Not necessarily in selecting the

design and cost modelling. We can implement an audit of your current

lowest-cost supplier. Real savings derive from integrated programme design and focused management. Paragon Relocation invented the Global Relocation Programme Continuum

programme to gain a complete understanding of cost for accurate

SM

analysis. We can also provide benchmark information to compare your

to implement a one world mobility strategy and programme. Our approach can save your

programme benefits with those of like sized organisations. Prior to

organisation as much as 20% of your annual relocation costs. Simply put, we can help

outsourcing service implementation, we address reporting and cash

you provide more Domestic and International Relocation or Global Assignment benefits

management issues, as well as payroll and accounts payable interface.

and services at less cost. Paragon Relocation’s methodology for relocating employees

Finally, Paragon Relocation can provide numerous ways to communicate

worldwide has been proven over thousands of moves. We offer truly customised solutions,

your relocation programme, including all types of written materials and

and have developed a seamless framework and transition process to help your organisation

secure internet information access.

build and implement a best-in-class domestic and international relocation or global assignment programme.

The Relocation Programme Continuum

SM

International Relocation Programme (Across Borders)

Domestic Relocation Programme (Within Borders)

Recruitment Support Services for New Hire Candidates

Pre-Decision Consulting Services

Domestic Plans Various Countries

Domestic Short Term Assignment Plans/Extended Temporary Living

Intern / Training Programme Plans

Pre-Decision Candidate Assessment & Selection

Recruitment Support Services

Expatriate Plans Including Repatriation

Localised or Long Term Move Plans

Global Short Term Assignment or Rotational Plans

Domestic Relocation (Within Borders) As the single-point-of-contact for relocation management services within borders, Paragon Relocation brings objectivity, sensitivity and perspective through an integrated process. Services include the following: u Preview Trip Coordination u Pre-Decision Consulting Services u Relocation Benefits Counselling u Relocation Expense Audit, Processing, Payment and Reporting u Home Marketing Assistance u Homesale Services u Property Management Services u Homefinding Services u Employee and Family Concierge Services u Mortgage Services u Rental Assistance u Temporary Accommodation Services u Transportation of Household Goods Services (Partner Select™ Programme) u Employee and Family Transition and Spousal Support Services u Travel Management u Tax Gross-up and Reporting

(Services may vary by country)

BETTER CONTROL Effectively manage your key resources and talent

Allowing your employees to focus on their job, not their move.

Paragon Relocation’s Core Principles Customer-Focused Business Philosophy: We hire knowledgeable, experienced staff members who are committed to customer service and the relocation business.

Worldwide Reach/Local Touch: We are where you want us to be. We believe that globalisation demands the ability to gather the best thinking from around the world, and the resources to deliver solutions locally.

Independence: We are very selective in choosing our Partners. We have selected and retained suppliers based solely on their ability to deliver the highest quality service, at a competitive price and terms that are advantageous to our clients.

Technology: We are always a step ahead; first in the industry to provide live web access and PRISM 2.0, our next generation system. Paragon Relocation provides state of the art automation.

Single-Point-of-Coordination: We are at your service with a single-point-of-coordination working both with our client contact and with the transferring family throughout the relocation, or global assignment process.

Quality Assurance: We measure to improve.

Our Six Sigma practices, performance metrics, evaluation surveys, and extensive employee training form the basis for our Quality Assurance Programme to ensure the highest level of service.

True Partnership: We are actively engaged with our clients. As partners, we strive to achieve mutual success.

International Relocation and Global Assignment Services (Across Borders) Paragon Relocation’s flexible service model provides coordination for international relocation and global assignments, to focus on reducing the complexity and stress. By understanding local conditions and properly preparing employees, successful placements increase and relocation costs become manageable. Paragon Relocation provides international relocation and global assignment services from our Global Customer Service Centres in the Americas, EMEA and Asia Pacific.

When engaged in an international move, Paragon Relocation offers the following services around the world:

u Preview Trip Coordination u Pre-Decision Consulting Services u International Relocation and Global Assignment Policy Counselling

u

and Administration Relocation Expense Audit, Processing, Payment and Reporting Visa and Immigration Coordination Worldwide Destination Services, Homefinding and Settling-In Programmes Employee and Family Concierge Services Language and Cross Cultural Training Temporary Accommodation Services Tenancy Management Services Property Management Services Homesale Services Transportation of Household Goods Services International Banking Services Security Services Global Employee Assistance Programme Employee and Family Transition and Spousal Support Services Travel Management Tax Gross-up and Reporting Global Compensation Services and Tracking

(Services may vary by country)

u u u u u u u u u u u u u u u u

Reduce complexity and stress, with our flexible service model.

Group Move Management In these economic times, companies are consolidating, or moving operations to create cost savings opportunities. For most corporations, facing a group move can be challenging and maintaining productivity during a group move is paramount. We manage every facet of the group move programme with utmost consideration. Paragon Relocation enables you to achieve your corporate objectives, including coordinated cost savings and a high acceptance rate. Consulting Services include:

u Group / Facility Move Planning Consulting u Group Move Relocation Programme Development

Paragon Relocation is the premier partner of choice in the global mobility industry providing innovative programmes, value-added support, superior customer service and thought leadership to our clients and the families we relocate.

Paragon Relocation provides personal advisory services to families, helping alleviate concerns and anxiety while ensuring each employee’s relocation goes as smoothly as possible. We create tools and resources to manage and control costs to support our clients.

We take a highly proactive approach in partnering with clients and provide the knowledge, expertise and thought leadership to assist with changing business needs.

u Relocation Orientation Sessions u Area Tour Management u Business Continuity Consulting u Facility Move Management

With years of experience in the relocation industry and having managed over 200,000 global moves, we have earned a reputation as thought leaders in our industry by developing strategies and techniques for cost containment, policy optimisation and facilitating talent management strategies for our clients.

OUR DIFFERENCE u Financial u Value

Added Services

u Cultural u Global u Just u The

Stability

Connection

Footprint

the Right Size

Best Thinking in Relocation™

Extending your Reach through Advanced Technology Paragon Relocation has built a technology platform unmatched in the relocation industry.

A full-service global relocation management company

PRISM 2.0 The Paragon Relocation Information Systems Manager (PRISM 2.0) platform provides next generation global information management capabilities: Advanced Technology: Providing auto notifications of key move milestones, custom reporting and dashboards, and many other features.

Improved Service Delivery: On-demand access to manage information in real time including online authorisations, scheduling and reporting.

Increased Efficiency: Accelerated cycle time/workflow and streamlined communications with reduced processing costs and paperwork.

Enhanced System Capabilities: Protected sensitive information including integration with your corporate intranet using secure interface to support the downloading of data directly to your HR and payroll system.

A clear advantage with our technology...

Paragon Relocation provides relocation services in more than 150 countries from Global Customer Service Centres in the Americas, EMEA and Asia Pacific. u Legacy of Consulting in Workforce Mobility Programme Design u Passion for Service Excellence u Commitment to Cost-Effective Global Mobility Programmes u Innovative Thought Leadership

Extending Your Reach.

Communications Global Headquarters 30071 Tomas, Suite 200 Rancho Santa Margarita California 92688 USA + 1.949.635.6000 International Headquarters & EMEA Service Centre First Floor College Business & Technology Park Blanchardstown, Dublin 15 Ireland + 353.1.811.6630 Services Worldwide The Americas Europe Middle East & Africa Asia Pacific www.paragonrelocation.com info@paragonrelocation.com SM

SM

Š 2010 Paragon Relocation

PR301-031011-Corporate