ISSUE 20 DECEMBER 2019
THE VOICE OF THE NEW ZEALAND AUTOMOTIVE INDUSTRY
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Culture change rewarded KEY BAPCOR NEW ZEALAND STAFF JOINED AUSTRALIAN COLLEAGUES IN A CONFERENCE ON CONTINUOUS IMPROVEMENT — AND COLLECTED AWARDS apcor group’s commitment to continuous improvement in customer service, safety and business performance drives the company’s investment in staff training and development. Bapcor NZ executive general manager Martin Storey says one of the highlights of the year in staff development is the opportunity to attend the 2019 Bapcor Conference and Expo, held this year on the Gold Coast in Australia from 17–21 October.
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“It’s an opportunity to work closely with the leaders in our business away from the challenges of day-to-day business,” says Martin. “They also get to focus on developing the knowledge and skills that will make their teams more effective in a series of training sessions, and it gives us the chance to recognise and encourage outstanding performances. “While most of the attendees are already in leadership roles we are also looking to develop
Bapcor NZ Group delegates at the 2019 conference and expo
leaders of the future and the opportunity to go to these conferences is keenly sought across the team.” Bapcor NZ invested in taking nearly 100 Bapcor Group branch and functional leaders from across New Zealand to the Gold Coast conference. The Kiwi contingent took part in four days of workshops and training sessions on leadership, continuous improvement in customer service and product training, as well as an extensive supplier expo. The conference culminated in a gala awards dinner attended by around 1000 people from across Bapcor in Australasia, including nearly 200 supplier representatives. Martin Storey took the opportunity to recognise outstanding performances from his team, presenting the 2019 Bapcor NZ awards at the dinner.
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