Beans
Improvingtrustinhybridteams
CharlotteYu,BrielleYang,ClaraBunker,SahibaPannu
Someemployees workinanoffice
Someemployees workremotely
RTO 2022 COVID 2020 Hybrid 2023
Context
Hybrid is here to stay
52% Remote-capablejobs arehybrid
83% Employeeswithremote-capable rolespreferhybrid
Gallup:Hybridwork
Accenture:Futureofwork
90%
Remote-capablecompanieswill providehybridoptions
McKinsey:FutureofHybridwork
Context
Context
Benefits
Worklifebalance
Efficientuseoftime
Flexibleworkhours
Lessburnout
Higherproductivity
Hybridwork
Challenges
Accesstoresources
Connectiontoculture
Teamcollaboration
Workingrelationships
Cross-functionalcomms.
COVID 2020 Context Office Coffeechats Afterworkdrinks Elevatorchats ✓Zoomfatigue ✓Loneliness ✓Disconnection ✓Techissues
Beans
aservicethatimproves relationshipsinhybridteams
Over the course of 8 months, we got insights from
● 128 People
● 48 Interviews
● 80 Survey Responses
● 50+ Competitors
● Literature Review
Research
Key Insights
01 Hybrid work maximizes flexibility, but falls short on effective communication through digital channels
…cancreateafeelingofnotbelonging
Key Insights
01
Hybrid work maximizes flexibility, but falls short on effective communication through digital channels
02
Hybrid work amplifies behaviors, good & bad; it depends on how companies strategically utilize different modes of working
…canbeaffectedbypoormanagement
Key Insights
01 Hybrid work maximizes flexibility, but falls short on effective communication through digital channels
02
Hybrid work amplifies behaviors, good & bad; it depends on how companies strategically utilize different modes of working
03 Teams want to have more autonomy and influence over how team building budget is utilized
…lackofwhichcanloweremployeeengagement
Key Insights
01 Hybrid work maximizes flexibility, but falls short on effective communication through digital channels
02
Hybrid work amplifies behaviors, good & bad; it depends on how companies strategically utilize different modes of working
03 Teams want to have more autonomy and influence over how team building budget is utilized
04 Organizations have budgets for team building, but it’s hard to manage
senseofconnection
…cannegativelyimpact
Poorsenseofbelonging
Poor management
Lowemployeeengagement
LACK OF TRUST
Disconnection
PRODUCTIVITY GOES DOWN!
PEOPLE QUIT!
work model
How might we improve trust & better implement a hybrid
Concepts
Concepts
Stakeholders
Employee (User)
CommonNeeds
Organization (Buyer)
Concepts
Stakeholders
Concepts
Manager <>
Employee
Employee (User)
CommonNeeds
Organization (Buyer)
Invest in Shared Experiences
Birds Eye View of Network
Low-fi Prototype Concepts
Main opportunity areas
Unlock big opportunities with expertly management of small amount of money
Quotes & Insights
“Theweeklycoffee talksweattend virtuallyarejust additionalmeetings, nocoffee!“
“Managingsmall employeeexpenses canbeamanualand time-consumingtask.”
“Imayhesitateto acceptagiftifitmeans Ineedtosharemy addressandpersonal information.”
“Asamanager,Iwas askedtokeepall typesofreceiptsfor eachteameventand totakephotosand uploadthem.”
Employee HR Employee Manager
Prototype Iteration
possibilities Validatingopportunityspace Concepttestingofgiftgiving Optimizinguserflow
Prototype V1
Prototype V2
Prototype V3
Easytouseappanddigital payments
Comprehensivebudget managementsystemfocusingon teambuildingandemployeeperks
Teamleadspending
Easy budgeting
Beans Employee app
Shared experiences
Beans
Suggestions Events
Keyfunctions-employeeflow
Gift
Gift
Gift Sending
Receiving
History
Keyfunctions-admin/managerflow Analytics Alerts Budget Management Customization
Enable easy small-budget management to give team more autonomy to improve engagement
Bring back “those moments” with team building budget to enhance connection
Emphasize on interpersonal connections to rebuild belongings
Build a culture of acknowledgment & appreciation to improve management
Rebuildbelonging Improve management Improveengagement Enhanceconnection
BUILD A CULTURE OF TRUST
THANK YOU! BrielleYang yangx993@NewSchool.edu ClaraBunker Bunkec@NewSchool.edu Sahiba@NewSchool.edu
