GO LAADLI
LEAD LIKE A GIRL M.S STRATEGIC DESIGN AND MANAGEMENT INTEGRATIVE STUDIO 1 - SPRING 2020 PARSONS SCHOOL OF DESIGN
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TABLE OF CONTENTS 1. INTRODUCTION
4. PROTOTYPE & TESTING
• EXECUTIVE SUMMARY
• PROTOTYPE PLANNING
• ABOUT THE CLIENT
• PIVOT TO DATA MONETIZATION
• OUR CHALLENGE
• SURVEY RESULTS
• PROJECT TIMELINE
2. RESEARCH
5. BUSINESS PLAN
• RESEARCH PLAN
• SUMMARY/OPPORTUNITY
• INITIAL DISCOVERY
• EXECUTION PLAN
• INTERVIEWS
• BUSINESS MODEL COMPONENT
3. ANALYSIS, SYNTHESIS & IDEATION
6. CONCLUSION
• RESEARCH FRAMING AND SYNTHESIS
• ABOUT THE TEAM
• INSIGHT BUILDING
• ADDITIONAL MATERIAL
• 3 KEY INSIGHTS
• BIBLIOGRAPHY
• IDEATION
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INTRODUCTION
EXECUTIVE SUMMARY
PROJECT OVERVIEW:
the viability of data monetization, the opportu-
This project presents findings and recommen-
nity has turned to a conversation about prioriti-
dations that the GoLaadli team has built over
zation and thoughtful foundation building. How
several months of research and design thinking.
can GoLaadli grow in a responsible and strategic
Our solution is aimed at leveraging and expand-
way that sets them up for long-term success and
ing GoLaadli’s strengths while also building the
a future based on value-driven revenue?
foundation necessary to support the founder’s long-term goals.
FINDINGS & SOLUTION: We have conducted extensive primary and sec-
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OPPORTUNITY:
ondary research in order to develop our under-
GoLaadli is an organization aimed at empower-
standing of GoLaadli. From our interviews, we
ing young women to become leaders, problem
learned two key insights that helped shape our
solvers, and change makers in their communi-
strategy. First, we learned that all of GoLaadli’s
ties. While the core of the organization is their
processes are isolated and managed directly be
annual design thinking-based Lead Like a Girl
Heera. This type of structure, though success-
challenge, GoLaadli also has several other initia-
ful for the time being, will prevent meaningful
tives that seek to achieve a number of goals: con-
scaling because the processes lack resilience
nect the participants after the challenge is over,
and redundancy. This also prevents Heera from
fundraise, and more. Their founder, Heera Shar-
focusing on areas like business strategy and fu-
ma, is the central thread connecting and keeping
ture-proofing, since much of her time is focused
the disparate pieces of the organization afloat.
presently on managing all parts of the organiza-
With her joint objectives to scale, expand to the
tion’s basic functions. The second critical insight
US, achieve financial sustainability, and explore
was that the Girl Advisory Board represented the
most valuable part of the experience for all of the
we offer a preview of considerations of what data
GoLaadli participants. All of the interviewees we
monetization could look like following a suc-
spoke with wished that the engagement lasted
cessful GAB expansion.
longer than its current 6-month lifespan, and all expressed interest in staying involved with
CONCLUSION & BUSINESS CASE:
the organization longer than they are currently
GoLaadli is an impactful organization with the
asked to.
potential to scale their size and deepen their impact. From our research and designs, we propose
These two main insights, coupled with Heera’s
a scaffolded approach that is centered around
long-term vision of being able to monetize
investing in the Girl Advisory Board. We believe
data, led us to our solution. We took a short-,
that doing so will allow Heera to divest her time
medium-, and long-term view of the strategies
and energy from the daily operations of the
that GoLaadli should consider in order to form a
organization and be able to focus on high-level
resilient bedrock that allows the organization to
growth and strategy. Expanding the Girl Adviso-
achieve the objectives that Heera has. We offer
ry Board will also create more meaningful paths
immediate next steps that aim to free up capac-
for girls to develop enduring and marketable
ity and streamline the current judging process.
leadership and data collection skills, Done well,
Looking deeper, we also outline and prototype
the future for GoLaadli will be that of a digital
how the Girl Advisory Board can be expanded
nonprofit that can not only empower strong
and strengthened; doing so will create tangible
youth leaders but also sustain and thrive through
outcomes that serve to improve leadership skills
robust data monetization.
as well as help alleviate some of the administrative burden that Heera currently faces. Finally, 5
INITATIVES
INTRODUCTION
CHANNELS
CUSTOMER SEGMENTS
Lead Like a Girl Challenge
Participants use:
73 Challenge participants
5 Winners
Zoom, Whatsapp, Social Media
7 girl advisory board participants
Girl Advisory Board
(Facebook, Instagram, LinkedIn,
13 runners/coaches
Mentorship Program
Twitter)
160+ donors
Donors/NGO:
100 volunteers
Mailchimp, GoLaadli Website, Go-
Community & family members
FundMe
Partners (Teach for India etc.)
ABOUT THE CLIENT Go Laadli’s mission is to empower young women to become problem solvers, leaders and change makers by investing in their education, providing leadership opportunities, and by catalyzing changes in social attitudes. In April 2017, they launched The Go Laadli - Lead Like a Girl Challenge. High school girls were asked to write about the problems they thought affected girls and women in India and suggest ways to solve them. From different parts of India--urban and rural, rich and poor--girls took up the challenge, voiced their opinions, identified problems and proposed solutions. They shared their stories and those of the women and girls they spoke with.
ADVANTAGES
COST
REVENUE
1. Variety of cultures
Operations (Website, Hosting,
Running Event: $11,582
2. Proximity to tech (SF)
Zoom, Bank Fees, Branding): $475
Donors: $18,294
3. Challenge specific research
Postage & Delivery: $36
4. Global team
Scholarship: $6,928
5. Culturally rich experience
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GROWTH & SCALING 1. Optimize judging process to achieve scale. 2. Alternative/additional incentives for participation
INTRODUCTION
Measurement of impact/success:
THE CHALLENGE
The efficiency and effectiveness of the judging process will be determined by the time required by the judges to grade each submission and the quality of candidates selected. Feedback surveys from the judges + interviews with our top candidates (along with their level of engagement and leadership in GAB + mentoring programming) should be good ways to measure both efficiency and effectiveness of the judging process.
FINANCIAL SUSTAINABILITY 1. Case for support for individual donors and corporations 2. Business Model Development Measurement of impact/success: Implementation of the strategy and revenue generation. Increased amounts of funds generated + better engagement with individual donors and corporates + increased funds generated through the business model.
EXPANSION TO THE US 1. Assessing need and potential impact of piloting the Challenge and the partnership initiative in the United States
2. Determining appropriate incentive for participation 3. Determining a revenue model Measurement of impact/success: Successful implementation of the pilot (targeting late 2020/2021) in terms of number of students participating, the impact generated and financial sustainability of the program. 8
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INTRODUCTION
PROJECT TIMELINE
JAN
FEB
MARCH
APR
MAY
INTRODUCTION
RESEARCH ANALYSIS, SYNTHESIS & IDEATION PROTOTYPE AND TEST
BUSINESS PLAN
DELIVERY
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RESEARCH - RESEARCH PLAN - INITIAL DISCOVERY - Business Canvas Model/SWOT Analysis
- Stakeholder Mapping
- Service Blueprint
- Journey Map
- NGO Finance Basics
- Competitive Analysis
- Data Monetization
- Small Data Monetization
- US Expansion
- INTERVIEWS
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SECONDARY (DESK) RESEARCH ORGANIZATIONAL RESEARCH
Research focused on financially/scope-capable social impact organizations examining successes and
INITIAL DISCOVERY
RESEARCH PLAN
We will familiarize ourselves with the functions and
struggles in the space
flow of the organization
Methodology: Internet, library, and direct commu-
Methodology: Internet research, written Q&A
nity research
Research Output: Content Summary, Insight List,
Research Output: Content Summary, Insight List
Journey Map Research focused on past and future trends that
Our research focused on both aligning the team to the intricacies of the design problem and unique aspects of the total
We will familiarize ourselves with the type of impact
impact movement in the space
the young women that apply to the Go Laadli Lead
Methodology: Internet and library research
Like a Girl Challenge are making in their local com-
Research Output: Visual Trend Infographic
munities
ecosystem in which Go Laadli operates. We will be combining
Methodology: Read past essay applications
ethnographic research of stakeholders that directly interact
Research Output: Content Summary, Insight List,
with Go Laadli in additional to market/historical research
Journey Map
ANALOGOUS RESEARCH: We will scan a variety of industries/companies/social activities/technological or biological processes with
into the social issues Go Laadli seeks to address, exemplar
CULTURAL RESEARCH
social innovation organizations operating in adjacent spac-
similar limitations (time-consuming entry, limited processing resources, etc.) for inspiration
es to Go Laadli, and uncovering trends that will impact Go Laadli and its participants in the future.
Research focused on the geographic area that Go
Methodology: Internet and library research
Laadli currently focused on, the cultural issues in
Research Output: Infographic
the region, the issues impacting gender equality and representation of young women, and the cultural thoughts and practices that limit or empower Go Laadli as an organization
PRIMARY (ETHNOGRAPHIC) RESEARCH:
Methodology: Internet and library research Research Output: Content Summary, Insight List
TARGET 1:
TARGET 2:
TARGET 3:
TARGET 4:
GO LAADLI JUDGES
GO LAADLI PARTICI-
GO LAADLI
SUBJECT MATTER
PANTS
OPERATING DIRECTOR
EXPERTS
Interview Goal:
Interview Goal:
Interview Goal:
tions that work a) work in India, and/or b) work with
To better understand how
To better understand how
To familiarize ourselves
participants discovered
young women
participants discovered
with the landscape and
Go Laadli, prepared for Go
Methodology: Internet and library research
Go Laadli, prepared for Go
trends influencing social
Laadli, and the impacts
Laadli, and the impacts
impact organizations
afterwards
afterwards
SOCIAL IMPACT RESEARCH Research focused on similar social impact organiza-
Interview Goal: To better understand the judging process, judge motivations, and to learn from success/failure experiences
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Research Output: Content Summary, Insight List, Landscape Map
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RESEARCH
STRENGTHS • Community and leadership focused • Positive participant experience and impact (including mentors and judges)
INITIAL DISCOVERY
• Passionate founder • Network based on strong personal con-
LEAN CANVAS & SWOT ANALYSIS
nections
• Collective intelligence of team
WEAKNESSES • Hands on founder • Unclear prioritization / trajectory of goals • Lack of financial stability pipeline
At the beginning of our process we workshopped a business model canvas with Heera to determine
• Geographical limitations and separation (of
areas of opportunity and growth. From these first initals meetings we also developed a SWOT analysis
founder from program / participants)
to identify strengths, weaknesses, opportunities, and threats related to the business.
• Missing systematic method to collect feedback and measure impact
PROBLEM - Fundraising - Expansion to U.S. - Growth & Scale
SOLUTION - Running
VALUE PROPOSITION
UNFAIR ADVANTAGE
- GAB
Localized empowerment of
- GAB
- Research Individual Donors
- Mentor Program
young girls that help build
- Global Team
- Local Schools, Universities
- Challenge &
the team which spans socio
Scholarship
economic and geograph-
- Personal relationships with the girls - Challenge specific research
ical boundaries to impact
KEY METRICS - Amount of $ Raised - Number of girls, schools
change.
CHANNELS
- Communities, Family Members, The Girls Volunteers, Employers - Partners - teach for India
- Zoom, WhatsApp, SM (FB, Instagram, LinkedIn, Twitter) - Website, Emails, GoFundMe
- % of girls coming from
- Donors -mailchimp, schools,
low-income backgrounds
GAB Advocates, NGO Com-
- Impact of program on girls
munity
• Siloed functions within the organization
CUSTOMER SEGMENTS
- Impact on community - Survey judges/mentors
OPPORTUNITIES • Scale engagement program beyond high school to college and employment
• Create opportunities for participants to operationalize / implement their projects
• Create internal networks to connect functions of the organization
• Create an owner’s manual
THREATS
• Restructure organization (e.g. delegation)
• Geographical barrier will be too large to overcome over time
COST STRUCTURE
REVENUE STREAMS
• Passion runs out
- Website + Technology
- U.S. Individual Donors (Volunteers go on to become donors)
- Mailing, COmmunication, Zoom Meeting, Brand assets (Cards)
- The Running Event + GoFundMe created for the event)
• Lack of dedicated funding / cash flow and
Bank Fees, Squarespace - The Scholarship
increasing costs of scaling
• Volunteer burnout in an already small pool of volunteers
• No auto-pilot processes within the org.
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RESEARCH
INITIAL DISCOVERY
COUNCIL OF ADVISORS GIRL ADVISORY BOARD FACILITATORS
DEFINING ALL OF THE STAKEHOLDERS
In addition to engaging girls in our decision making through structured discussions and curriculum, one of the key activities of our girl advisory board is leadership workshops and seminars facilitated by industry experts.
Erin Creuz Mentoring expert
Melinda KerinsDebbie Nyugen Lana Jelenjevwebsite + Mentoring expert GAB marketing strategy
OTHER PRO BONO EXPERTS
Pam Coffey
Ann Daniels
Mary T. Tierney
GO LADDLI GIRL ADVISORY BOARD
BOARD OF DIRECTORS
At the beginning of our prcoess it was also necessary to figure out all of the stakeholders involved and map out the
Alyssa Khan Budgeting and Financial Forecasting
Liane FujiBranding
Jinha ServaisGraphic Design
Vaishnavi Singh Tushita Srivastava Ann Marie Runnels Survey Design and Impact Evaluation
Sari Harrison- Lead Like a Girl Challenge video workshops
cruits judges for the challenge and mentors to guide the to join the GoLaadli Girl Advisory Board where they participate in leadership workshops with GAB facilitators. These
160+ DONORS?
Vinay RoyCompetitive Analysis
Susan Spinell
Heera
he irl et av a G ber e sh er o b em nn ity t d m i ar lw n Al ortu Bo p ry op viso Ad
m tea ing unn es r iz n a org
IN-KIND SUPPORT
Connects GoLaadli with their network of schools, partners and facilitators.
Act as point sources to explain the Challenge and encourage their students to participate
COACHES- RICK SWENSON, DANA MOSER
help and guidance of her council of advisors, pro-bono ex-
Runners - kumar, pushkala, archana, mukul, karthik, divya, sneha, ellyn, ashwini, anisha, harsha
U. Arunadevi
Pallavi TVS
Mannat Bahl
Kamiya Raina
Somya Khanna
Shreya Mallick
Dishita Gupta
Kriti Gupta
GO LAADLI MENTORS Winners of the Lead Like a Girl Challenge are matched with mentors. Mentors work with mentees on goal setting, leadership development, education and career exploration thus providing access to opportunities to young women to develop their confidence and leadership, graduate from college and ultimately become leaders and changemakers
PARTNERING TEACHERS (2018 & 2019)
Heera. In addition to these connections, Heera also has the
Shubhangi Mittal
GO LAADLI WINNERS
RUNNERS
workshops and all of the planned activities are organized by
perts and connects with her donors annually. The key take-
Girl Advisory Board influences decision making
Gaurav Parmar
connects to partnering teachers in India that present the
future winners. Winners and participants have the option
Girls voices are heard and their inputs incorporated in creating programs that more accurately reflect their needs and wants. GAB aims to take girl leadership to a new level
Nicole CruzSurvey Design
larger GoLaadli community. This starts with Heera who challenge to their students. Along the way Heera also re-
PODCAST?
Vaishnavi Singh
K. Gayathri
Sonaa Raghuraman Anupam Ganesh
Monika Reddy
Lakshmi Thayar
Tushita Srivastava Divya Bharati
Deepika Varadarajan
Rasika Gandhi
away we got from this activity is that the founder has become the touchpoint for all functions which can be a barrier
Shweta Khurana
Vidhi Oberoi
Radhika Gangula
GO LAADLI MENTEES/ PARTICIPANTS
Shailaja Keely
to future expansion.
Guided and worked directly with students throughout the participation process.
U. Arunadevi
Vaishnavi Singh
K. Gayathri
Sneha Pitre
GO LAADLI JUDGES ALL Judges are volunteers and they can apply through the GoLaadli website
Akshay Bhole
Ridhima Gupta Shalakha Jain
Srikant Vallabhajosula Tushita Srivastava Divya Bharati
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Indhu Krishna Sivaramakrishnan
Herpreet Thind
Soumya Natarajan
Amit Goel
Mala Garg
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RESEARCH
INITIAL DISCOVERY
THE JUDGES JOURNEY
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One area where Heera’s influence and involve-
process is lengthy and time-intensive. What’s
ment is evident is the judging process. Current
more, the service blueprint below also reveals
GoLaadli judges know Heera personally and
that Heera is involved at every touchpoint and
are moved by the organization’s mission. They
every conversation. Heera also gathers all of
find tremendous value in forming connec-
the requisite materials and is personally in-
tions with the girls’ challenge submissions and
volved in reviewing and synthesizing feedback.
stories, but internal review and research into the judging service blueprint revealed that the
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RESEARCH
INITIAL DISCOVERY
A PARTICIPANTS JOURNEY
RESEARCH
viate added work for Kelly and could potentially
experience through the Lead Like a Girl Chal-
benefit the judges who review the applications,
lenge. In this example we can see Kelly’s journey.
by making them legible or easier to read. Also
From the journey we see a range of emotions that
reducing any repeated questions may make this
Kelly is going through when completing the ap-
application process simpler. In the final step of
plication. There are areas for improvement such
the application, Kelly is asked to summarize the
as simplifying the process. Kelly has multiple
previous 10 questions asked from the application.
channels that she needs to interact with, first she
Is this necessary? Especially considering how
hand writes the application, then she needs to
much time judges are already spending thor-
scan the application in order to email in the sub-
oughly going through each application. These
mission. This process can easily be streamlined
minor enhancements may have major impact on
to one channel. Simplifying the channel will alle-
the entire process and those involved.
SOLUTION
BUDGET & IMPLEMENTATION
FEELINGS
ACTIVITIES
IDENTIFY A PROBLEM
This is a journey map of a Go Laadli applicants
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RESEARCH
INITIAL DISCOVERY
“I think it would make the judges feel much better and more involved. If they had a better connectivity with what happened in the later stages.”- judge
NON-PROFIT FUNDRAISING
Private Foundaitons CURRENTLY DOING THIS?
SHOULD GOLAADLI DO THIS?
CURRENTLY DOING THIS?
SHOULD GOLAADLI DO THIS?
GO LAADLI
“If she's not already done it, create a good value proposition document for her donors, so she can get people from outside the community as well, to be able to donate” - judge
Operating Expense: $513.50 website, zoom, mailing, bank fees, brand assets
Sponsorships SHOULD GOLAADLI DO THIS?
CURRENTLY DOING THIS?
SHOULD GOLAADLI DO THIS?
SHOULD GOLAADLI DO THIS?
?
* How do we gain access to funding in India?
e
e xp
rts
,5
0v
ol
s
SHOULD GOLAADLI DO THIS?
* Donations from the running team are not repeated * Only those who know Heera personally are repeat donors * How do we appeal to these donors?
y, Asha for Education
In-Kind Fundraising and Media Sponsorships CURRENTLY DOING THIS?
SHOULD GOLAADLI DO THIS?
Fe
m
in
ist
CURRENTLY DOING THIS?
nolog
Cause Martketing Sponsorships
$95,400
to T ech
SHOULD GOLAADLI DO THIS?
?
ach
CURRENTLY DOING THIS?
pro
SHOULD GOLAADLI DO THIS?
Fundraising with Email
Ap
CURRENTLY DOING THIS?
, 50+
pro
bo
no
$11,582
Runs Walks and Rides
ing which foundations are the best fit for your org.
or
into refining your story/elevator pitch and research-
at
ceed in this route you need to heavily invest your time
ilit
$90billion to non-profits in the US. In order to suc-
fac
“you can also start getting funds from people in India as well. There are many organizations in India that just like the US, they have a CSR goal. Corporate Social Responsibility, and you have to give x percentage of your profits to a CSR activity.”- judge
AB ,G
corporartions which in 2018-19 gave approximately
u
CURRENTLY DOING THIS?
Fundraising Across Generations
e
governement grants and corporate sponsorships. It
SHOULD GOLAADLI DO THIS?
* Heera mentioned this is difficult
nt e
Major Individual Donors
RA IS ED
8 7.5 ,46 31 :$
tains donors that are a bit harder to attain such as
NON-PROFIT ESSENTIAL CRM database currently Heera only has a basic excel sheet for her 160+ donors (close friends, family and previous volunteers)
g
$18,293.94
Government Grants
CURRENTLY DOING THIS?
jud
CURRENTLY DOING THIS?
* Consider developing a social media plan
the long run. The second layer of fundraising con-
also includes larger donors such as foundations, and
Social Media and Crowdfunding
Direct Mail CURRENTLY DOING THIS?
SHOULD GOLAADLI DO THIS?
rs -
of small/individual donors that you can depend on in
CURRENTLY DOING THIS?
s uest sts g school c ontacts, podca
fundraising which focuses on creating a large base
SHOULD GOLAADLI DO THIS?
rs, a nd
donors. Surrounding this are are forms of grassroots
CURRENTLY DOING THIS?
che
collecting, storing and analyzing data on all of your
SHOULD GOLAADLI DO THIS?
es, tea
gram we have a CRM database which is essential to
CURRENTLY DOING THIS?
?
“she's applied for the Gates Foundation Scholarship …and she's won. There is something that she's doing that's quite unique in terms of how she's able to navigate the Indian education system, and have all of these kids from different schools and different cities, participate in the challenge so her network I think her ability to get a strong network in India is growing, and that's that's really, I think a lot of people would find that very interesting, particularly if they are from the Indian subcontinent.”- judge
practices and exemplars. At the center of our dia-
Community Foundations
SHOULD GOLAADLI DO THIS?
Gates Foundation?
We also conducted research on NGO fundraising best
* Yearly donor email marketing campaign and updates Event Based Fundraising
Year End, Membership Campaigns
i
a,
Hrid
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ay-
Sha
n,
a Te
ch
fo
rI
nd
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RESEARCH
An important source of discoveries around the
- The organizations make concerted effort to
future potential of Go Laadli was uncovered by
tell the story of the recipients of financial sup-
examining the successes of similar organizations
port; a clear story is conveyed of how the support
operating towards the same set of goals. Through
changed the life of the recipient
this analysis several key points were uncovered:
- By partnering with other NGOs that already
INITIAL DISCOVERY
- Donation dependent larger organizations have
work with underserved communities, Go Laadli
COMPETITIVE ANALYSIS
dedicated donor relationship management roles
could utilize the work of that organization as a
inside the organization that provide regular up-
vetting process for participants, helping to re-
dates to donors to share the impact and value of
duce the hours judging/selecting recipients
their donations
DETAILS MISSION
Founded: 2012
Founded: 2011
Founded: 2011
Founded: 2011
Founded: 1992
Location: New Dehli
Location: New York
Location: Pune, India
Location: New Dehli
Location: Colorado
Mission: To enhance the lives of disad-
Mission: Trains, mentors, and inspires
Mission: Empower rural women by
Doubtless, education is the most pow-
Mission: Address gender inequality and
vantages children and women, and to
high school girls to become the next
providing them with education, skills and
erful catalyst for social transformation
ensure young women in particular those
offer a positive direction and a healthier
generation of female leaders
resources they need to become economi-
but child education cannot be doen in
at high risk of trafficking, child marriage
cally independent
isolation.
and other exploitations - have equal
approach towards their life
access to opportunity
OFFERINGS
Remedial Education Centers for street
Empowers Women - training and leader-
Literacy, gets young girls enrolled in
Provides education to children in un-
Gives scholarships and trainings to
children and dropouts
ship conferences for high school girls
school, gives women legal literacy, gets
derprivledged communities, gives basic
young women, educating boys on gender
Distributes educational toys and books to
Funding - to address pressing societal
women involved in local government and
healthcare to underserved and rural com-
equality and teaches them how to better
underpriviledged children
issues
leadership
munities, provides workshops and advice
support the women in their lives, pro-
to women to promote rights awareness,
vides grants and endowments to women
supports communities impacted by natural
driven social impact NGOs
disasters
FUNDING
DIFFERENTIATORS
Funding: Donations, Fundraising, Celebri-
Funding: Donations, University sponsor-
Funding: Grants, Donations, Fundraising,
Funding: Grants, Donations, Fundrais-
ship, Grants
Corporate Sponsorship
ing, Corporate Sponsorship
1) A program manager focused on turn-
Social impact projects themselves are
Ashta no Kai partners with a Japanese
Smile foundation is essentially a con-
Shadika supports women directly but
ing the positives imapcts of the program
funded by the HERlead, allowing for the
University for fiscal support, cultural ex-
glomerate of NGOs working towards sim-
also is part of a larger network helping
into stories for donors
young women to lead their concepts and
change and study abroad opportunities
ilar goals that are wide and far reaching,
other organizations that are women-driv-
2) A donation manager responsible
bring them into reality and impact their
for Indian women, and also for access
trying to address a vast array of social
en and or helping women in need to find
for managing, informinf, inspiring and
communities
to a reoccuring pool of social minded
problems in India
funding, share resources and combine
cajoling donors
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Funding: Corporate sponsorship, grants
ty Endorsement, Grants
volunteer college students
strengths.
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RESEARCH
INITIAL DISCOVERY
SMALL DATA MONETIZATION
UNCOVER
BUILD TRUST
Small Data has a combination of quantita-
A trusted relationship between data
tive and qualitative characteristics that can
seller and buyer has to be established,
uncover causation in ways Big Data cannot
which can take substantial time.
Creating a small business around the monetization of data gathered by the Go Laadli participants in the course of their social innovation projects was identified. However, building this type of business would require that Go Laadli gain three new capabilities. First, the ability to gather quantitative data along with qualitative data, which if done by the Go Laadli participants would require training. Second, the ability to find the relationships between the data points, and to posit their causation or correlation to define why the small data gathered is valuable or actionable. Last, finding a business partner interested in buying the data is dependent upon trust in Go Laadli, established either by a relationship between the business leaders of other organization, or by proving a stringent and trustworthy methodology for data gathering.
CORRELATE Small Data cannot be delivered as data alone, but has to be processed for connections / causation / correlation and this capability has to be learned and developed
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RESEARCH
INITIAL DISCOVERY
Challenge
Leadership
U.S EXPANSION/MARKET Participants
Mentors & Judges
Network of
Funding
Partners
INITIAL THOUGHTS California is the most populous state and Los Angeles and San Francisco are the top 5 most populous metro areas
Nearly 5.4 million South Asians
for South Asians (primarily Indians)
live in the United States
EXPAND LEADERSHIP
NETWORK
Expand the leadership team in the US (those
Build a community within the larger South
who can be trained by and can report to Heera)
Asian-American community, with several professional, social and non-profit / philanthropic organizations that could help Heera to build a
ACQUIRE FUNDING /
US chapter of volunteers / partners
LARGE DONORS
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3.1 million people in the United
Education levels and
There are 300+ Indian
States of America (making up 1%
income levels for South
NGOs with partnership /
of the US population) are NRIs or
Asians on average tends
support from American
Non Resident Indians.
to be in the top 10-30%
institutions or NRIs
Major donors will likely be closely tied to owner
CONNECT
/ founder initially (as the organization scales);
Connect with successful South Asian wom-
since Heera lives in the US, it’s more likely that
en (could start with non-resident Indians)
larger / corporate donors might be more attain-
through marketing or professional networks to
able in the US as well
join GL as mentors or judges.
31
RESEARCH
CINDY | GO LAADLI JUDGE Joining Go Laadli aligned with Cindy’s cause, to educate young girls.
INITIAL DISCOVERY
Speaking about her experience as a judge Cindy says, “I felt the process a little long in that there were only
INTERVIEWS
a few judges and we had to go through many, many,
PRIMARY (ETHNOGRAPHIC) RESEARCH: TARGET 1:
TARGET 2:
GO LAADLI JUDGES
GO LAADLI PARTICIPANTS
Interview Type: Teleconference Interview Interview Time: 60-90 minutes Interview Style: Relaxed discussion
Interview Type: Teleconference Interview Interview Time: 60-90 minutes Interview Style: Relaxed discussion
Interview Goal: To better understand the judging process, judge motivations, and to learn from success/failure experiences Interview Output: Transcript, Content Summary, Video Summary
Interview Goal: To better understand how participants discovered Go Laadli, prepared for Go Laadli, and the impacts afterwards Interview Output: Transcript, Content Summary, Video Summary
I think before she starts working with other countries and kids with other language issues and so on and so forth. Let’s get, over the next four or five
many different applications, and to really do a good
years, let’s get the plan of ac-
job you have to spend an hour, two hours of reading
tion in India done very strongly
through it, because otherwise you don’t do them justice.” Cindy also expressed the constraints with the time difference between her location in the U.S. and India. Part of the final judging process involves interviewing the applicants and coordinating their times, it “didn’t quite work out with schedules because…15 - one hour segments” at a time need to be committed. In considering the nature of the judging process and allowing for equal opportunity for all applicants Cindy says, “I don’t think you can be as unbiased because you’re reading these things, one after the other. If...one of them is clearly is in from a child who doesn’t have
TARGET 3:
TARGET 4:
English as a primary background of education, and one
GO LAADLI OPERATING DIRECTOR
SUBJECT MATTER EXPERTS
does…. you’re going to tend to be understand this bet-
Interview Type: Teleconference Interview Interview Time: 60-90 minutes Interview Style: Relaxed discussion
Interview Type: Teleconference Interview Interview Time: 30-60 minutes Interview Style: Expert Interview / Question-based
Interview Goal: To better understand how participants discovered Go Laadli, prepared for Go Laadli, and the impacts afterwards Interview Output: Transcript, Content Summary, Video Summary
Interview Goal: To familiarize ourselves with the landscape and trends influencing social impact organizations Interview Output: Transcript, Content Summary, Video Summary
ter…. you know as much as we are trying to be unbiased I think it’s very difficult to do that.” When asking Cindy about Go Laadli’s expansion Cindy was cautious about the effort, stating Heera needs to consider the following: “I think before she starts working with other countries and kids with other language issues and so on and so forth. Let’s get, over the next four or five years, let’s get the plan of action in India done very strongly”.
32
*note all interviewee names have been changed for privacy
33
RACHEL | GO LAADLI MENTOR A mutual friend of hers and Heera introduced them and Rachel was very interested in the work Heera was doing with Go Laadli and wanted to get involved. She had a lot of relatable experiences to that of the organization, she goes on to say, “I went to school in India, I actually grew up there. So when I was doing my undergrad, I was involved with a similar organization; I actually was involved in mentorship. I have had experience with that and seen how amazing it can turn out. So I just wanted to do the same thing.” Rachel is now a mentor for the girl’s in the Go Laadli organization. Rachel believes in the mission and goal of the Go Laadli program, she sees opportunities to scale and grow the initiative. “I think this mentorship program is going to increase in its size. Having more mentors and mentees. I know Heera is trying to fundraise for this program and other programs a part of the organization. I hope she does get the funds that she needs because I really hope that this becomes a bigger program. I see these girls benefiting from this mentorship in many ways. In realizing their interests to how important it is for them to be independent. I really hope they get the guidance that they need.” When asked about the potential of her mentoring more than one Go Laadli girl, Rachel was very receptive and open to the idea. “There is easily room to mentor 2 girls at a time. I think if we can somehow tackle the time lag situation, it’s definitely possible.” Rachel did mention that the time difference is a pain point in the mentorship program. “The one thing that I have discussed with Heera in the past is the time difference from here and India. I feel like when we [Rachel and mentee] do have to cancel our sessions it’s mostly because of that. Weekday’s it’s impossible to schedule calls”. 34
*note all interviewee names have been changed for privacy
There is easily room to mentor 2 girls at a time. I think if we can somehow tackle the time lag situation, it’s definitely possible.
Digging into Sonya’s experience with the GAB, she had a lot of positive things to say, but that doesn’t come without some disappointment that the GAB sessions were ending. “It was really fun for all of us- by the end of the last workshop we were all like ‘This should not end, this should continue’. Each one of us learned something new, got to shed our fears...” GAB has a powerful impact, Sonya described the experience as leaving her with, one major thing that she took away - confidence. “I am a person who likes to meet different people...when it comes to myself, I don’t like talking a lot, these workshops helped me in gaining confidence.”
through on their Lead Like a Girl Challenge solutions. That is not a simple task, she says, “The thing is, we would need somebody (like an organization) to keep us together or to guide us because there has to be a backing source if we were to continue with it. So we would need some support from somewhere to do it”
“The thing is, we would need somebody (like an organization) to keep us togeth-
PAYAL | GO LAADLI APPLICANT & GAB PARTICIPANT SONYA | GO LAADLI APPLICANT & GAB PARTICIPANT Go Laadli’s initiative is revered throughout the Indian school systems, Sonya went on to say that, “Everyone in the school knew about [Go Laadli] and people were praising [Heera] and all of that -it was then that we got to know how prestigious this platform this and how good this challenge can be.” While there is always room for improvement, when asked about the GAB program pushing the envelope and finding productive and exciting sessions, like creating a design project, Sonya replied by saying, “Sometimes these workshops got a little boring because the facilitator shares a lot of stuff with us. That can get monotonous sometimes. What I wanted more was more ice breaking sessions. wanted a little more fun activity to be there to make it a little more light and fun because we were discussing such serious topics.”
Payal is an applicant of the Lead Like a Girl Challenge. Her participation with GAB was a short stint and left her feeling like she didn’t want it to end. “By the end of the last workshop, we thought this should not end, this should continue... we were all very happy, we all learned something new and shed our fears…” The diversity and connection of all these girls brought about shared views and different opinions which enlightened all the girls. Payal says, the strong impact of the GAB workshops had on participants left them wanting more opportunities such as “the Daring workshops we had, they were very good so we could have increased the number of those workshops”. Looking more into the GAB’s possible workshops Payal felt that the girl’s were not able to follow
er or to guide us because there has to be a backing source if we were to continue with it. So we would need some support from somewhere to do it”
35
ANALYSIS, SYNTHESIS, IDEATION - RESEARCH FRAMING AND SYNTHESIS - INSIGHT BUILDING - 3 KEY INSIGHTS - IDEATION -Implementing the challenge
36
- GAB ideas
- 2x2 Level of Impact
- Timeline of Ideas
37
ANALYSIS, SYNTHESIS AND IDEATION
RESEARCH FRAMING AND SYNTHESIS
FINANCIAL STABILITY ELEMENT
BEFORE MOVING ON TO INSIGHT BUILDING WE FRAMED OUR RESEARCH INTO 5 KEY AREAS OF EXPLORATION
Endowment
SOURCE
KEY OBSERVATIONS
INSIGHTS
National Association for
Has some publicly available materials
Gather and synthesize insights / data
NGOs
that might be helpful to small organiza-
for Go Laadli / Heera
tions
Research was conducted through an internal and external lense across five key areas. This allowed the team to effectively prioritize time and focus
Year End Campaigns
while ensuring a broad view of the environment.
Nonprofit
I think it would make the judges feel
Connect with people on an ongoing basis
Fundraising 101
much better and more involved. If they
and share the impact of your work and
had a better connectivity with what hap-
their support.
pened in the later stages.”- Judge
FINANCIAL STABILITY
SCALABILITY
INTERNAL
INTERNAL
EXTERNAL
EXTERNAL
NEW MARKET ENTRY EXTERNAL
Inputs:
Inputs:
Interviews
Interviews
Secondary research
Secondary research
Internal documents
Leading practices
Leading practices
Secondary research
FOCUS
NGO BUSINESS
Nonprofit
“If she’s not already done it, create a
Create deep engagement with
Crowdfunding
Fundraising 101
good value proposition document for
future donors
her donors, so she can get people from outside the community as well, to be able
Inputs:
Leading practices
Social Media and
to donate” - Judge
CRM
Nonprofit
Heera currently uses a basic Excel
Document current donor, contribu-
Fundraising 101
spreadsheet to track her donors
tions and outreach efforts
Cause Marketing /
Nonprofit
You can gain funds from people/compa-
Company does well by enhancing
Sponsorship
Fundraising 101
nies in India that have a CSR goal - Judge
its image, while a nonprofit benefits through additional income
FUNDAMENTALS INTERNAL
Inputs: Interviews Website
EXTERNAL
Inputs: Secondary research
Internal documents
38
39
ANALYSIS, SYNTHESIS AND IDEATION
NEW MARKET ENTRY ELEMENT Mentors
RESEARCH FRAMING AND SYNTHESIS
SOURCE
KEY OBSERVATIONS
INSIGHTS
Interview - Mentor
There is a strong mentor network in the
Marketing the mentorship program
US, with folks who’ve had their schooling
might lead to a larger US network
in India)
that might enable funding and scale
Fundraising
Expansion to the US
Secondary research -
There are a handful of Indian charities
Entering into those networks could
South Asian Networks
that are based in the US or have US
introduce Heera/ GL to potential
(e.g., SAALT, CRY)
based chapters
partners and donors
Interview: Judge
There is more opportunity for expansion
“there is so much opportunity that
in India
is untapped, I think before she starts working with other countries and kids with other languages.”
FOCUS
SCALABILITY ELEMENT Content Creation
SOURCE
KEY OBSERVATIONS
INSIGHTS
Content Creation
Developing instructional videos and
High school girls need support
Interview: Participant
Judging
Interview: Judge
self-service guidance for the challenge
across challenging business
will be helpful
concepts
Streamline judging process
ELEMENT Vision
SOURCE
KEY OBSERVATIONS
INSIGHTS
Interview: Heera
There exist benefits to developing a clear
We might be able to co-create /
vision and 5 year roadmap
provide a document to Heera to help prioritize and track milestones
Judges currently spend 20+ hours review-
Challenge / program
Interview: Heera and
Heera creates and shares materials /
We might be able to compile these ma-
ing applications
content
mentors
exercises for mentors to work on with
terials / exercises and create a workbook
their mentees
manual that can be monetized or shared for brand awareness
The Challenge
Interview: Judge
Re-evaluate challenge
Current challenge form has repetitive questions and a city girl who attends an English speaking school has an advantage over village girl
Organization design
Interview: Heera, men-
Heera is the first point of contact across
Create communication networks /
tors, participants
all roles, she’s also creating materials,
best practices between roles.
collecting feedback and tracking prog-
Allow Heera to delegate some re-
ress on a one-on-one basis
sponsibilities and steamline feedback collection process
40
41
ANALYSIS, SYNTHESIS AND IDEATION
Women/girls
Illiteracy
Differences & Demarca-
ANALYSIS
tions
INSIGHT BUILDING
Education Villages
Cities
FACTS & OBSERVATIONS - All 7 GAB members come
a lot of people around me who
- On girls from villages vs.
from well-off backgrounds
are experts in a given area.
citites “clearly the audience
Experts Teachers
is differenct and clearly thier - In India, women make up
- All participants interviewed
opportunities and their abil-
68% of illiterate adults
have discovered the program
ities to be able to respond are
through word of mouth.
different ...maybe create two
- One GAB member described
streams of thought one for
that all 7 GAB participants
- Judges stated that they be-
kids who are in the villages
were from well-off families
lieve there are unequal advan-
who dont have English as in
and while the 1 lakh is mean-
tages for applicants.
primary language and the then
inful, it owuld have much
Resource access
- One participant first dis-
more benefitted by english as
are in financial need
cussed her topic idea with a
a primary language...make it
teacher and the teacher told
also fairer, I think in terms of
her how to research it.
the evaluation process.”
Challenge
Unequal
one for children who are much
more impact on the girls who
- “Clearly there was a de-
English schools
Advantages
Well-off
kids who were educated in an
- if girls are in a city they
- I dont think you can be as
english school and kids who
might have a better idea of
unbiased because you’re read-
were educated in a non-en-
what to do...the challenge be-
ing these things one after the
glish school, so maybe a gov-
comes easier
other. If one of them is clearly
ernment school in the village
42
from a child who doesnt have
because their ability to be able
- The judges try to do a good
a English as a primary back-
to express themselves was
job of making sure they are
ground of eduaction, and one
very different.”
not judging on the ability to
does you’re going to tend to
communicate the problems
understand this better...you
- If i were in a village, my only
but “unknown biases do creep
know as much as we are trying
interaction for this challenge
in”
to be unbiased I think its diffi-
become easier
Location
marcation between getting
is my teacher and I dont know
Opportunity
background
Word of mouth
Language Education
Unknown biases Difficult
Judging LLAG challenge
cult to do that. 43
ANALYSIS, SYNTHESIS AND IDEATION
SYNTHESIS
KEY INSIGHTS During our research process, we interviewed various key stakeholders in the Go Laadli organization, including judges, mentors, and participants. Among the participants we spoke to, one theme we heard repeatedly was around a positive experience with the Girl Advisory Board. Participants highlighted that it was the most enjoyable, most memorable, and most rewarding aspect of the program. They also stated a desire to extend the Girl Advisory Board experience to be longer than its current six months. The pattern that emerged from our conversations with participants led to our first key insight.
44
KEY INSIGHT: 1
The Girl Advisory Board is the most valuable experience
45
ANALYSIS, SYNTHESIS AND IDEATION
SYNTHESIS
KEY INSIGHTS As we explored the structure of the organization and spoke with various volunteers about their roles, we learned that the volunteers are fairly siloed within their roles and that there isn’t currently much of a relationship between individuals in different roles. We also found that there isn’t an infrastructure that allows foundational and essential processes to operate on their own. As it stands, every process is individually and manually completed rather than a seamless flow of automated processes. Our findings about the roles of volunteers and the nature of their processes led to our second key insight.
46
KEY INSIGHT: 2
Processes are isolated
47
ANALYSIS, SYNTHESIS AND IDEATION
SYNTHESIS
KEY INSIGHTS Another theme we heard repeatedly throughout our interviews with individuals in various roles was related to the nature of the Lead Like a Girl challenge. We heard high praise in regards to the structure and requirements of the challenge and how it really gives these young girls an opportunity to explore their potential, think outside the box, and explore new ways of thinking about problems. The feedback we heard about the challenge led us to our third key insight.
48
KEY INSIGHT: 3
Design thinking elements add unique value to the challenge
49
ANALYSIS, SYNTHESIS AND IDEATION
If GoLaadli can grow the Girl Advisory
IDEATION
IMPLEMENTING THE CHALLENGE THE WINNING SUBMISSION GAB selects one of the applicants’ ideas to pursue
Board, there exists a community and structure to potentially implement the design challenge
Advance the ideas into action and strengthen GoLaadlis brand identity/narrative
PHASED MATURITY Short term: evolve solution with group by deepening phases of design thinking Long term: actualize solution in one (or more) of the girls’ local communities
Implementation of ideas would propel Go Laadli’s mission forward by putting these girls in real
CONSIDERATIONS:
leadership, changemaker positions
Time commitment/interference with academics - typically very heavy academic course load for girls during the time they are participatingin the challenge
Driving real change in society might open doors for additional funding
50
51
ANALYSIS, SYNTHESIS AND IDEATION
EXTEND THE GAB Extends the part of the GoLaadli challenge all participants describe as the most valuable
IDEATION
piece of their experience
GAB IDEAS
• Leadership opportunities • Sense of community
In the time of COVID-19, the formation of a dig-
hosting challenges, distance learning, and more.
• Extension of valuable conversations
ital-first community for developing strong girl leaders can be a differentiator for an organization
Two important considerations that emerged
like GoLaadli. Expanding the Girl Advisory Board
early on were that 1) girls would not have enough
serves as the foundational step for a short- and
time to focus on additional GAB duties because of
Creates the bedrock for other ideas as well,
long-term view that is focused on the success and
their academic commitments, and 2) there would
such as implementing the design challenge
scaling of GoLaadli. First, it extends what every
need to be additional resources in order to train
and scaling the program
single participant identified as the most valuable
the girls and extend the GAB. From our initial
part of their GoLaadli experience - being able
conversations with former Girl Advisory Board
to meet other girls from across India and speak
members, we believed that these were not true
with candor and optimism about their commu-
obstacles but knew that we wanted to prototype
nities and social issues. GoLaadli can build upon
an early idea in order to test its validity.
BEDROCK OF IDEAS
DIGITAL LEADERS Become leaders in a time where online com-
its current remote, digital structure to connect
munication and collabortion is becoming
girls from across the country (and eventually, the
more essential
world). Second, it creates the channel by which GoLaadli can continue to develop female leaders. The current curriculum can continue to evolve, eventually scaffolding leadership skills that can build upon previous lessons and experiences. Finally, GoLaadli’s digital environment also pro-
Structure Board for self-governance Social media community for communication and connection
vides the natural playground for GAB participants
Considerations:
to develop digital-first leadership skills that will
Time commitment
only serve to differentiate them in the long run.
Necessary resources
This includes running digital organizations, creating social connections and communities online,
52
53
ANALYSIS, SYNTHESIS AND IDEATION
IDEATION
2X2 MAPPING THE LEVEL OF IMPACT In order to compare the different ideas in a consistent format we developed this 2x2 that compares ideas against three criteria. The Y axis looks at the level of impact on the growth of the organization, the X axis looks at time to implement, and the size of the bubble is the perceived impact on the girl’s experience.
54
55
ANALYSIS, SYNTHESIS AND IDEATION
IDEATION
HOW MIGHT WE EXTEND THE VALUE OF THE GAB
TODAY
56
SHORT TERM
LONG TERM
57
PROTOTYPE & TESTING - PROTOTYPE PLANNING - PIVOT TO DATA MONETIZATION - SURVEY RESULTS
Planning Mock Ups Surveys 58
59
PROTOTYPE AND TESTING
KEY CONSIDERATIONS • How to best capture information needed to make the exercises successful?
• How to share information in multiple channels? Whatsapp (more popular), Instagram, vs, Facebook
• Are some exercises better suited for certain channels?
PLANNING At this point in the journey Heera wanted us to pivot and focus on how the girls could become community leaders during the COVID-19 pandemic. This could potentially be our path forward depending on the success of the “prototype”
• Step by step instructions of how to share info -- 3-4 steps max • Content police? Does Go Laadli have an insta account that can receive these challenges and publishes the info on their pages? 1-2 posts a day?
• Collection of examples that we can share with the girls -- who is already doing this, and how can it be tailored to their communities?
HOW DOES THIS TIE INTO OUR GAB EXPANSION PIECE? Potentially really well since this can be an opportunity to test for our
PROTOTYPING
idea. How much ownership are the girls willing to take? What level of
• Learn from this as a time-confined experiment
engagement they need? Etc.
• Are girls involved? • What went well? What failed? • What skills emerged?
THE IDEA: WOMEN, YOUTH, MICRO LEADERSHIP DURING COVID 19 • How might we better engage our girls to become champions during this pressing time / opportunity?
• How might we create mini challenges for the girls to be micro
• Skills - distributed leadership • Social media marketing (for example WhatsApp) • Leadership • Ideation • Data tracking (engagement) • Group-based vs individual
leaders / voices of knowledge within their communities?
• How might we distribute the award / monetary prizes to the girls (in light of these mini challenges)?
Unfortunately, after our brainstorming session Heera decided to not pursue this idea anymore. Instead she wanted us to pivot our attention to data monetization and scaling the judging process. which we will discuss in the following pages.
60
61
PROTOTYPE AND TESTING
EXPERT INTERVIEWS EXPERT 1
For small nonprofits, it’s all about what you’re
Former associate of corporate & community
bringing to the table that’s unique and important
partnerships at teach for america
and often times that ends up being something
PIVOTING TO DATA
REVIEW OF GO LAADLI’S MATERIAL
that’s a compliment to someone else’s data /
EXPERT 2
offering
Founder of a non-profit for career and professional development of sophomores at small liberal arts colleges
The play here should be to get a leg-up or an invite to the table where there’s opportunities to collaborate on high state projects and in turn, get more funding
To understand where there’s opportunity to aggregate data as insight we reviewed:
• Post challenge survey responses
It’s a bigger investment to do this as a larger
• Challenge applications
entity but they have a bigger, more risk-free
• Gab workshop feedback/reflection
payoff because larger datasets with established entities are naturally more trusted and will have
Data that is collected now (while mostly qualitative) is very rich data
some guaranteed plugins. Smaller organizations, on the other hand, will likely have more freedom
• Impediments that hinder women’s’ professional and personal growth
in terms of managing data / data governance but
• Prominent issues feeding gender inequality
will have issues around trust and data validity.
• Passionate responses / ideas for solutions to all of these circumstances
To counter this, partnerships are the best way
• Skillset: soft skills that are most valuable in community and professional workplace settings
for smaller organizations to have a data play
• Leadership experience tracking
strategy
• Incubator partner for CSR programs • Goals tracking and measurable achievement levels
“Data monetization” doesn’t resonate -- it
• Engaging workshops
sounds antithetical to the organization’s mission
• Community engagement and awareness In order to be as seamless and efficient as possible, Go Laadli will need to move away from current practices of handwritten / text based processes. Going forward all data needs to collected / captured electronically (e.g., electronic surveys and feedback or text scraping tech for written document translation)
62
63
KEY CONSIDERATIONS
PROTOTYPE AND TESTING
TACTICAL DEEP DIVE 1: WHAT IS THE DEMAND? Go Laadli will need to invest in a more iterative and robust mar-
PIVOTING TO DATA
ket research plan to understand:
RISKS AND BARRIERS
• Context of data that is “wanted” • Number of users / volume • Competitiveness of data
GO LAADLI WILL LIKELY FACE SIGNIFICANT RISKS AND BARRIERS WHILE PURSUING THE DATA
• Willingness to pay
MONETIZATION STRATEGY
• Pricing models (e.g., subscription vs one time fees, etc.)
Go Laadli may only be able to play in the “data as insights” or offer “insights as a service” to its customers. Data monetization is also something that will require some enablement from within the organization
TACTICAL DEEP DIVE 2: WHAT IS THE SUPPLY? To operationalize on this strategy, Go Laadli needs to do the
OUTCOMES (RISKS AND BARRIERS)
Risk: Stakeholder shift from user to customer
LEVEL OF CONSIDERATION NEEDED CRITICAL
following:
• Define their long term strategy, internally and externally -where does this fit in with their current flow or processes and
Barrier: Core admin has no capacity for any additional needs
Barrier: Breadth of data governance training the organization may have to go through
CRITICAL
what are the goals?
• Analyze their current set of offerings and capacities -- what IMPORTANT
are they able to offer (current state) and where can they expand (future state)?
Risk: Losing nonprofit status via this revenue model (before the organization is self-sustaining)
• Organize internal and external ecosystems to map out inforIMPORTANT
mation flows and network expansion opportunities -- what else is needed to process existing data or acquire additional
Risk: Exposure to external scrutiny
HELPFUL
data (via partners or vendors)
• Have the infrastructure for implementation (e.g., software, Barrier: Lack of funding
64
HELPFUL
hardware, staff / talent)
65
PROTOTYPE AND TESTING
LEARNING 4: THE MAJORITY OF PARTICIPANTS WOULD BE WILLING TO DEDICATE 2+ OF THEIR TIME EVERY WEEK TO GAB EMPOWERMENT ACTIVITIES.
SURVEYS
How many hours would you be willing to dedicate to empowering the GAB each week?
While researching data monetization we also sent out a survey to current GAB participants which shows they are excited and driven about extending their participation and further empowering the gab.
LEARNING 1: ALMOST EVERY PARTICIPANT WANTS TO EXTEND THE GAB ENGAGEMENT. Would you be interested in participating in the GAB for a longer period of time?
LEARNING 5: THE MAJORITY OF PARTICIPANTS WANT TO PARTICIPATE IN ACTIVITIES THAT EXPAND THEIR LEADERSHIP CAPABILITIES (HANDLING ADMINISTRATIVE TASKS, RESEARCH, MENTORSHIP, POLICY MAKING, ETC.). What kind of work would you be willing to do for the GAB?
LEARNING 2: ALL THOSE WILLING TO EXTEND WANT TO HELP EMPOWER THE GAB. Would you be interested in assuming a larger role or helping to empower the GAB?
LEARNING 3: THE MAJORITY OF PARTICIPANTS WANT TO EXTEND FOR AT LEAST 1 YEAR. How much longer would you be willing to participate for?
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67
BUSINESS PLAN - SUMMARY/OPPORTUNITY - EXECUTION PLAN
- Optimize Judging
- Professional Leadership
Certification
- Fee for Partnership
- BUSINESS MODEL COMPONENT
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69
BUSINESS PLAN
SUMMARY / OPPORTUNITY
ia
s o c i a l m ed
et
he
lp
w it h
rk t
These stems represent GoLaalis current process
Part
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engaging the girls in an in-depth, resilient, and long-lasting way creates
n mi Ad
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IT
2) The Girl Advisory Board - We believe that expanding the program and
pa rti cip
Judges bring their personal networks in and the judging pool grows
ing dg Ju
future
-Streamline challenge application - Remove barriers - update judges
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mar ket ing
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low cost (if not free) and involve very minor time investment for a signifi-
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1) Some immediate changes that can occur now for the judging process are
el
nm Bo GA
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chart the path to that future.
fundraising via d ata
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shops i mp work ro ve d
a huge differentiator for GoLaadli, so in the next few pages we wanted to
mbers GAB me the ist nl
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thinking focus.
rship Certificat ion ade Le
a community centered on creating girl leaders with a tech, data, and design
of p
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marketing + soc ial = new inf lu x
GAB workshops end and the girls have gained several valuable skills
We brought ourselves back to the core mission of GoLaadli:
We all felt that value-driven revenue - or monetizing data - will one day be
Go Laadli successfully scales the judging process
Go Laadli successfully scales
Judging capaci ty increas
ORGANIZATIONAL GROWTH
e re resents what would happen if root rep the judges w This
co
the building blocks for a future in which the data the girls collect can result in value-driven revenue. 3) Finally, we’ll outline the steps necessary to make data monetization a reality once the organization has invested in the Girl Advisory Board.
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BUSINESS PLAN
shortcuts. For example, there may be 2-3 ques-
interview. These insights are not easy to capture
tions from the application that the judges can
in a Google form.
review as a filter. In other words, are there cer-
EXECUTION
IMPROVING THE JUDGING PROCESS
tain critical questions that, if an applicant didn’t
Question to pose judges: On a scale from 1-10,
answer correctly or to the right standard, would
how much insight does the interview question-
without a doubt disqualify them from advancing?
naire bring? Explain. We recommend consolidating the entire ques-
In order to streamline and make judging more efficient, we conducted research both internally and externally to gather insights and make recommendations. Our process included internal interviews, review of the judging criteria and forms, review of the application, and building an understanding of available tools and established best practices. We chose to organize our recommendations by the judges’ chronological experience moving through GoLaadli. In each section, we provide sample questions that can aid in identifying deeper areas of opportunity.
tionnaire to a one-pager that summarizes the
the first round written applications, were there
qualities that GoLaadli is looking for in the
specific patterns you noticed that rejected appli-
challenge. Include the organizing thematic topics
cations had in common?
that currently exist in the questionnaire, as well
If all the judges (and you) agree that there are
as 5-10 sample questions that judges can ask to
certain “dealbreaker” questions, then this is
probe. Other than that, judges should maintain
poses a simple and effective way to dramatically
their own notes and observations. Judges also
reduce the time spent reading during round 1. As
likely do not need to ask 100% of the questions
the overseer of this process, however, it will be
covered in the current interview process - they
APPLICATION
well - judges should be able to select multiple
important to ensure periodically that the “elim-
will likely get at deeper insights and have more
Currently, every question necessitates that a
options. Some initial choices we recommend are:
ination” questions chosen are still appropriate
meaningful conversations if they can go off-
judge read and process. There may be an editing
• Length of time required (solution: see tech-
and yield the right results. One way to onboard
script.
opportunity to consolidate or remove some ques-
nique 2)
this process responsibly is to trial it out with the
tions. For example, the current application asks
• Redundant steps in the judging process
judges using both the traditional and experi-
Question to pose judges: Currently, does every
many design thinking questions that are very
• Redundant steps in the application (solution:
mental approach. Build consensus with the team
interview question bring you insight that helps
about whether the right applications were elimi-
assess the applicant? If no, which questions seem
nated, and then revise and reiterate.
redundant or unhelpful?
similar. Many of the GoLaadli applications show how answers are often repeated or reworded for these related questions. Consider editing this down and instead, allowing the girls to have more
see Application section)
• Quality of application (solution: see technique 2)
• Legibility of application (solution: consider a
freedom in expanding upon the more critical,
handwriting to typed text software, like Notes
INTERVIEW ROUND
FOLLOW UP
value-added questions.
Plus or Google Handwriting Input. These
Similar to the written round, the forms that
Once the interview stage is over, the judges lose
services are cheap, and could potentially save
judges must fill out at this stage are lengthy
their connection to the girls and don’t have a way
hours of time)
and time-consuming. Once the candidate pool
of following up. A periodic update about what the
is down to 15 girls, the decisions shift to more
girls are doing (Girl Advisory Board, college, etc.)
qualitative insights. In these cases, filling out the
will help fortify the connection that judges feel
WRITTEN ROUND
• Lack of clarity concerning the judging criteria
Technique 1: Remove barriers
72
Question to pose to judges: Looking back at
One way to gather starting points for exploration
Technique 2: Skimming
interview questionnaire likely isn’t yielding much
to the challenge and motivate them to come back
is to ask judges what elements of the process are
Going through 25-30 written applications is an
benefit or insight - instead, people generally
the following year.
considered obstacles. Provide several possible
enormous amount of time for judges, especially if
have a good instinct for who they connect with
choices and the opportunity for other ideas as
there are proxies that can likely serve as efficient
and what is impressive or remarkable from a live 73
BUSINESS PLAN
EXECUTION
IMPROVING THE JUDGING PROCESS
C URREN T
25 hours
IN T ERV IE W ROUND
2 hours
25-30 applications, 45 min to 1 hr each (including filling out questionnaire)
x 6 judges
12.5 hours
2 hours
5 interviews, 1.5 hours per interview + 1 hour for each post-interview questionnaire
x 3 judges 43.5 hours
162 hours
PROP OSED
73.5 hours 6.5 hours
1 hour
25-30 applications, ~15 minutes each
x 6 judges Synthesis, decision-making, discussion
74
205.5 hours
~ 65% reduction
WRI T T EN ROUND
45 hours
7.5 hours
2 hours
5 interviews, 1 hour per interview + 30 min for each post-interview questionnaire
x 3 judges 28.5 hours
75
BUSINESS PLAN
earned will be displayed on each individual girl’s Notion page. The girls may customize these pages to be a digital display of themselves personally to complement the showcasing of their work. It will be
EXECUTION
PROFESSIONAL LEADERSHIP CERTIFICATION
the responsibility of the individual girl to keep her Notion page up to date. Heera, judges, and mentors may review the girls’ Notion pages at any time and provide feedback or endorsement comments. The individual Notion pages will be linked to one master page managed by Heera for ease of access. The Notion pages will be public and can be viewed by future recruiters, prospective Go Laadli donors, etc. If a girl achieves all of the Go Laadli badges, she will be awarded a certificate and a verbal endorsement on her Notion page to speak to the value that she has provided and the skills she has gained. If funds are available, she may also receive a financial incentive to help work towards her professional goals.
PROGRAM OVERVIEW:
KEY CONSIDERATIONS:
The Go Laadli Professional Leadership Certification is a gamified personal development and achievement initiative with the goal of giving members of the Girl Advisory Board real-world opportunities
1) Heera has a heavy workload. Which makes Heera’s time very valuable and she is already operating
to build on their technical and adaptive/leadership skills. Through assisting Heera with tasks to be
at max capacity.
completed for the organization, the girls will earn stars (points) that lead to a medallion. Each girl will
2) Secondly, having an organization that operates based off of volunteers will prove to not be sustain-
have their own individual, customizable page in Notion. All medallions earned and tasks completed
able.
will be showcased here. With this program, we see an opportunity for the girls to gain valuable profes-
3) Will the contributions made by the Girls from the GAB prove to have the skills needed to deliver
sional and personal experience in a way that resonates with them, motivates them, and offers them a
solutions?
tangible output to use in showcasing their growth and experience.
THE PROCESS: To kick off the program, Heera will meet with judges, mentors, and the GAB to outline a clear struc-
Girls
ture, expectations, timelines and process flow. The goal of this meeting will be that all stakeholders come to a mutual understanding of the process for task completion and how badges will be earned. After this kickoff minimal meetings should be required moving forward, as process should be able to operate seamlessly. Heera, in partnership with judges and mentors, will develop a list of tasks to be done. These should not be tasks expressly created to give the girls tasks to complete, rather they
Notion
tasks/ requests via WhatsApp
input and feedback
should be tasks that Heera would otherwise complete. Using Google Docs or an organization tool of choice, Heera will outline tasks to be done and the GAB members will be able to assign themselves a task to work on. After a girl has completed her assigned task, she will mark it complete in the tool and submit it for review. Heera, judges, and mentors will collectively review the work and provide a star, or multiple stars towards one medallion or multiple medallions, depending on the nature of the work
Heera
Mentors
Judges
Facilitators
and how adequately the work was completed. There are medallions for both technical skills and for adaptive skills, so multiple stars may be received for one project. Once a girl has received 3 stars in one area, she earns the medallion for that area. All of the tasks completed, stars earned, and medallions 76
77
BUSINESS PLAN
The certificate could be a great opportunity for job applications
EXECUTION
PROFESSIONAL LEADERSHIP CERTIFICATION
PHYSICAL EVIDENCE
HEERA’S ACTIONS
MIRO/GOOGLE DRIVE
GIRL NOTION PAGE
ADMIN NOTION PAGE
Identify Go Laadli
Present different tasks
Review task for
Girl’s task is approved
View summary of all girl’s
tasks and breakdown into
& workshops for how to
approval
and notions page is up-
progress
deliverable for medallion
achieve a medallion to the
CERTIFICATION
dated with a medallion
GAB
GAB’S ACTIONS
Girl chooses a task to
Submit task for review
Customize page to be indi-
Continue to execute tasks
Complete all tasks and is
implement or workshop to
and approval
vidualistic can double as a
until all medallion are
awarded The Go Laadli
resume
obtained
Leadership Certification
attend
JUDGE/MENTOR/ OTHER ACTIONS
78
Review and understand
Judges and Mentors
Donors are able to view a
deliverable and require-
review the task for
Girl’s notion page to build
ment asks
approval
relationships with the girls
MEDALLIONS
MEDALLIONS
E ARNED FOR
E ARNED FOR
TECHNICAL SKILL S
ADAP TIVE SKILL S
79
BUSINESS PLAN
PUBLISH ORIGINAL CONTENT AS WHITE
Go Laadli from day 1 -- her materials used on
PAPERS
1:1 mentorship calls combined with GAB workshops are missing pieces of the puzzle in the
Steps Go Laadli can take:
• Curate participant essays and reflections into a collaborative, ethnographic paper
EXECUTION
• Establish a theme for the girls’ program
FEE FOR PARTNERSHIP
year (based on common topics discussed in their applications) and work together to write a research paper and a end-of-pro-
• Go Laadli will need to approach this as a partnership / network expansion opportunity through
gram deliverable
• Share essays with partner organizations
which they’ll have the option to share their data
• Go Laadli will need to prepare itself internally and externally to meet their “data monetization”
and publish on their platforms for increased visibility
mission
• Under the current structure, Heera will need to manage day-to-day operations as well as external
• Collaborate on research paper with other
• We’ve highlighted potential partnership models, entities, and channels to share data
working on the same topics) and offer eth-
• All of the potential organizations / partners that have data sharing channels are larger in scale and
nographic research
have more agile organizational structures so unless Go Laadli is able to transform its org struc-
CREATE SUPPLEMENTARY CURRICULUM FOR
ture, it may not be able to support this business strategy
PUBLIC SCHOOLS, UNIVERSITIES, OR VOCAGO LAADLI SHOULD THINK OF THIS AS A FEE FOR PARTNERSHIP MODEL, NOT AS A MONETIZATION MODEL
TIONAL TRAINING PROGRAMS • Use existing content that program mentors
Specific channels for Go Laadli to share their data as insights
teach and review with participants
(within the partnership model)
• Work with education partners (e.g., TFI, Hriday-Shan, etc.) to create new content or modifications on existing content
Create
Become an
supplementary
Incubator partner for CSR
curriculum
programs
• Work with institutions who have identified leadership curriculum gaps and work with them to show Go Laadli’s proposition
GO LAADLI IS IN A UNIQUE POSITION TO
80
SUBJECT-CENTERED A more seamless option to integrate with schools (current state)
• Schools tend to me more subject focused with little personalization or creative thinking embedded into lessons
• Go Laadli can create a separate course or complement existing courses to add color to the existing curriculum (e.g., after school voluntary course or summer course)
organization (who might be interested or
outreach (e.g., partnerships, networking, etc.)
Publish original content
Indian education system
REVENUE STREAMS:
EQUALLY CONSIDER THE 3 MODELS OF CUR-
• • •
RICULUM DESIGN
Membership fee for Go Laadli insights and access to curriculum by quarter One-time purchase fees for curriculum package(s) or “prefer-to-pay” for limited access Sponsor a workshop or leadership module with Go Laadli challenge winners
Heera has already created this opportunity for
STUDENT-CENTERED Allows for personalized education -- often considered to be most impactful
• Go Laadli may already have data from many schools about what programs seem to be more exciting for students (based on application interest)
• They can further move the needle on their mission by reaching young women directly in schools and improving the way they learn
PROBLEM-CENTERED Where design thinking comes into play
• Go Laadli can be leaders in this way of learning / teaching for students who are mostly focused on rote memorization and gaining subject matter expertise
• The structure used on the challenges would fit in best here
81
BUSINESS PLAN
tional Studies
• eQuinoxx Creative Academy
a way to support those other companies)
• How - make local connections with city officials
CORPORATE SOCIAL RESPONSIBILITY PROGRAMS: • Project Shakti - Hindustan Unilever Limit-
EXECUTION
FEE FOR PARTNERSHIP
ed (HUL); aims to financially empower and
benefit from specific small date and com-
in rural India.
munity engagement - consider if they have
TAILOR GAB WORKSHOPS TO MEET CSR PRO-
ASHA FOR EDUCATION
Women - Cisco System Capital (India) Pri-
GRAM NEEDS*
Create a chapter for Go Laadli on Asha’s page
vate Limited
We didn’t have enough time to deeply pursue this, however, we’ve highlighted example CSR determine collaboration potential and new
• Promoting gender equality and women em-
Use their successful brand and network to ex-
powerment - Hindustan Petroleum Corpo-
pand partnership opportunities
ration Limited
programs that GoLaadli should speak with to
• Economic Empowerment of Women - ITC NEW (POTENTIAL) PARTNERS:
• Identify large service providers who will
provide livelihood opportunities to women
• Fostering Entrepreneurship for Rural
-- promote GL within Asha’s platform
IDEA 3: “UTILITIES / SERVICE PROVIDERS”
an incentive to invest in small organizations like Go Laadli
• Who buys it: Marketing managers / community engagement
• How - make local connections, have a local area manager for each geography that you are in
Limited
opportunities
OTHER NON-PROFITS / PUBLIC SERVICE OREXISITING PARTNERS HRIDAY-SHAN Collaborate with them on curriculum design, community intervention and capacity building programs
TEACH FOR INDIA Use their network to get an intro to schools, universities and other education organizations
FEMINIST APPROACH TO TECHNOLOGY (FAT)
GANIZATION
ADDITIONAL IDEATION FOR FUTURE STATE
• Accountability Lab - Collaborate with their
STRATEGIES
civic action team and learn how to scale like they did
• Thrive Global - Conducts surveys and
• Established focus group of young leaders
writes about women education / leadership
who will engage to provide insights on
opportunities
products, content, etc.
• Pratham Education Foundation - Has a chapter in USA as well
• Room to Read - Collaborates on educational material with the government
PUBLIC SCHOOLS, UNIVERSITIES AND VOCA-
• Who buys it? - Corporations? • How - Engage through GoLaadli social channel / WeChat
IDEA 2: “SMART CITIES”: • Identify innovative city efforts that may
Collaborate to create chapters or additional op-
TIONAL PROGRAMS:
be open to new ways of collecting data (
portunities within the Young Women’s Leader-
• Delhi Public School Society
http://smartcities.gov.in/content/ )
ship Program
• Montessori Schools • Sriram Institute of Professional and Voca-
82
IDEA 1: “MOBILE FOCUS GROUP”
• Who buys it: City proposals, specific initiatives, small business programs, (can this be
83
BUSINESS PLAN
EXECUTION
WHAT WILL IT TAKE TO BRING THESE IDEAS TO LIFE JUDGING PROCESS:
PROFESSIONAL LEADERSHIP CERTIFICATION:
People: Heera, judges Time: 8-10 hours
People: Heera, judges, mentors, GAB Time: 7-8 Hours Curating her tasks and work-
Investment: Handwriting-to-text software
shops for the Certification program (should be a
(free/low cost), editing and refining
one time thing- with updates and modifications when needed)
Measure of success:
1-2 Hours a week reviewing girls tasks
pursue career aspirations and goals.
well as staff / talent is necessary
POTENTIAL NEXT STEPS
Measure of success:
• Meet with the Judges & Mentors to introduce
Corporate or government partnerships won due
this new certification initiative.
• Solicit feedback and make necessary changes to fit the team’s expectations.
• Create the notion environment and invite prototype users
• Commence a trial version of the certification
can pave the way for more judges (who might
Investment: Time: Learning a new process and
be more willing to participate with a lower time
application (notion pages), the girls need to
commitment) and accepting more applications.
become accustomed to using Google drive applications (If that’s channel of choice).
POTENTIAL NEXT STEPS
FEE FOR PARTNERSHIP:
School’s in India use GL’s data to improve curriculum and partner with GL as a trusted education / leadership platform
POTENTIAL NEXT STEPS • Review the current types of data within Go
People: Will require additional investment (time
insights (e.g., compendium of curriculum,
and money) upfront for med-high skilled talent
program impact and participant essays)
Measure of success:
(e.g. data analytics / data governance staff for
• Schedule all hands call updating current
- A significant reduction in Heera’s weekly ad-
research of regulation, and market research)
ministrative tasks.
Time: 1-2 years minimum
• Discuss suggested plan with existing partners and create an outreach plan for new partners
• Create a mini-research team to understand new partner opportunities (e.g., where can GL
- Garner new PR due to interest cultivated by the certificate initiative, potential increase in dona-
Investment: Infrastructure costs (with potential-
plug-in), how they can connect (e.g., network
tions from publicity.
ly new security standards)
opportunities), plan for infrastructure needs based on data requests
- Results in an added 30 hours per week of re-
84
lowing for more individual donations)
Laadli the past and create a packet of key
• Write a LinkedIn Article calling judges
• Recruit and onboard 6 new judges
Broad recognition / brand awareness for GL (al-
program with one or two girls
65% reduction in time spent judging, which
judges on new process
to data / insights from GoLaadli
source capacity.
If successful, this will be an iterative process so
- Results in an added resume building for girls to
ongoing maintenance of hardware/software as 85
CONCLUSION - ABOUT THE TEAM - ADDITIONAL MATERIAL - BIBLIOGRAPHY
86
87
SETH LAPIERRE
CONCLUSION
ABOUT THE TEAM
Researcher Seth is an Innovation lead at a global not-for-profit organization that has a mission to solve problems for a safer world. He focuses on helping organizations find, consider, and implement new ways of working to capture unrealized value. Seth is most excited when he is thinking about the future
MAY ELMACHTOUB
and how to create new ways for people to experience the world.
Partner Contact
SEAN MCKELVEY
May is an experience and innovation consultant at Capgemini. Her background includes project management, business systems analysis and
Researcher
design along with scrum implementation on agile lead initiatives. May’s
Sean is a strategic designer at BCG Digital Ventures. In the past, Sean has
interests are in humanity-centered design, design thinking, consulting,
worked on a variety of tech products from games to emotional robotics, and
retail and technology.
is passionate about utilize emerging tech to solve unmet human needs. Sean is excited about strategic design, psychology, and ethnography.
SNEHA GUNTAKA Strategist Sneha is a healthcare management consultant at McKinsey & Co and works most actively in the Digital and Analytics (DnA) domain on topics such as digital / virtual health; provider and consumer care journey design and payer service design. She’s interesting in bringing design thinking to management consulting, particularly in healthcare.
SAVITA SINGH Designer Savita is a UX/UI designer at Medscape. She leads design efforts on all of her companies mobile applications from design research, prototyping to final visual designs. Savita is interested in design for social impact, design thinking, illustration and micro animation.
AMANDA HOWALD Project Manager Amanda is a marketing strategist for Zappos.com. Her experience lies in
SHEENA WANG
e-commerce, digital marketing, email marketing, site merchandising and
Strategist
optimizing customer experiences. Amanda’s interests are in strategic and
Sheena is a UX project manager at McMaster-Carr Supply. She has led
human centered design approaches and their applications in the fashion
efforts at her company to innovate digital strategy, improve the custom-
and retail space.
er experience, and progress digital accessibility. Sheena is interested in inclusive design, typography, photography, graphic design, and design thinking.
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ADDITIONAL MATERIAL
ADDITIONAL MATERIAL
In speaking with a participant, we chose to bring her experience and ideas to life with this visual depiction of the interview. In this conversation we uncovered a great deal of interest and pride in the GAB experience, as this is where stronger connections in the girls experience existed. We also uncovered an exciting opportunity and interest of the girls to advance the experience and move the challenge ideation to challenge exploration or execution.
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ADDITIONAL MATERIAL
ADDITIONAL MATERIAL
Revenue Stream Crowdfunding (various sites)
Description
LEVEL OF EFFORT
Heera
Girls
LOW
HIGH
HIGH
LOW
HIGH
LOW
Empower the GAB girls to act, collaborate, and begin to develop their personal brands through creating crowdfunding campaign to help infuse donations into Go Laadli and work towards financial stability. Support GAB girls to tell their stories through engaging videos and narratives while developing skills in communications, finance, and online marketing.
Spokesperson / Passionate Public Figure
Consider researching and connecting with a prominantAsian Indian in India or the United States and inspire them around the Go Laadli cause to obtain sponsorship/ involvement in order to encourage other investment and exposure.
Corporate Sponsorship
Identify US-based corporations that have an office or large investment in India and identify key decision makers to pitch investment and corporate involvement.
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BIBLIOGRAPHY -“Hriday India.” Hriday India. Accessed April 29, 2020. https://hriday.org.in/. - Issuu. 2020. The Go Laadli Effect: Our 2018 Impact Report. [online] Available at: <https://issuu.com/
BIBLIOGRAPHY
golaadli/docs/2018_go_laadli_impact_report> - Kumar, Vijay, and LaConte, Vincent. 2012. 101 Design Methods : A Structured Approach for Driving Innovation in Your Organization. Somerset: John Wiley & Sons, Incorporated. Accessed February,
- “Asha for Education.” Catalyzing socio-economic change through the education of underprivileged
2020. ProQuest Ebook Central.
children. Accessed April 29, 2020. https://ashanet.org/projects-list/?status=1. - “Learning Agenda.” Accountability Lab. Accessed April 21, 2020. http://www.accountabilitylab.org/ - Brown, Brad. Gottlieb, Josh. The need to lead in data and analytics, 2016, https://www.mckinsey.
learning-agenda/.
com/business-functions/mckinsey-digital/our-insights/the-need-to-lead-in-data-and-analytics - “Learn More about Our Work in India!” Room to Read is a leading nonprofit for children’s literacy -Educategirls.ngo. 2020. [online] Available at: <https://www.educategirls.ngo/pdf/EACCaseStudy.
& girls’ education programs at work in India. Learn more, donate, or get involved. Accessed April 29,
pdf>
2020. https://www.roomtoread.org/countries/india/?tab=our materials.
- Featherwebs. “Citizen Helpdesks: Closing Feedback Loops and Building Accountability in Communi-
- Wells, Christina. “Why Nonprofits Need to Care About Proper Data Collection.” Why Nonprofits
ties.” Civic Action Teams, October 2, 2018. https://www.civacts.org/#lbulletin-modal.
Need to Care About Proper Data Collection, 2018, trust.guidestar.org/why-nonprofits-need-to-careabout-proper-data-collection.
-gofundme.com. 2020. Go Laadli - Lead Like A Girl Organized By Heera Sharma. [online] Available at: <https://www.gofundme.com/f/campaign-for-go-laadli-lead-like-a-girl>
- Stutt, Amanda. Curriculum Development and The 3 Models Explained, 2018, https://tophat.com/ blog/curriculum-development-models-design/
-Go Laadli. 2020. For Contestants — Go Laadli. [online] Available at: <https://www.golaadli.org/ for-contestants> [Accessed 6 May 2020].
- Sharma, Heera, Go Laadli Impact Report. 2018.
- Gottlieb, Josh. Rifai, Khaled. Fueling growth through data monetization, 2017, https://www.mck-
- Sharma, Heera, Go Laadli Lead Like a Girl challenge, GAB workshop reflections. 2018-2019.
insey.com/business-functions/mckinsey-analytics/our-insights/fueling-growth-through-data-monetization
- Top Women Empowerment CSR Projects. Accessed April 30, 2020. https://csrbox.org/Top-Women-Empowerment-csr-projects-in-india.
-HERLead. 2020. Herlead - A Fellowship For Young Women On Their Way.. [online] Available at: <https://herlead.vitalvoices.org/>.
- Young Women’s Leadership Program. Accessed April 29, 2020. https://www.fat-net.org/main-programs/young-womens-leadership-program.
- Heyman, Darian Rodriguez. Nonprofit Fundraising 101 : A Practical Guide to Easy to Implement Ideas and Tips from Industry Experts. Newark, NJ: John Wiley & Sons, Incorporated, 2016. Accessed February, 2020. ProQuest Ebook Central. 94
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