SAATHI

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Saathi

Adigitalcompanionthatpersonalizestechnologytrainingfor SeniorCitizensinIndiawiththehelpofcaregivers

Instructor-SashaCharlemagne Design Capstone-Srishti Arora, Varun Gole

Contextualization

The growing digital divide affects seniors

Bringing it home

How Saathi bridges this divide in India

Our approach to development and deployment.

Next Steps

Future goals and milestones.

the Digital Divide

Empowering Seniors, Enabling Caregivers

Empowering Seniors, Enabling Caregivers

Personalizing Technology Training for Senior Citizens in India

Empowering , Enabling Seniors Caregivers

Personalizing Technology Training for Senior Citizens in India

Digital Divide

560 million internet users

Digital Divide

560 million internet users

second largest online market in the world.

Digital Divide

560 million internet users

second largest online market in the world.

vast disparities

Digital Divide

560 million internet users

second largest online market in the world.

vast disparities

Age

socio-economic status

Digital Divide

560 million internet users

second largest online market in the world.

vast disparities

socio-economic status where people reside

Gender

Playing catch-up

While technology rapidly advanced worldwide, its proliferation in India happened at a different pace. The internet and smartphones arrived much later, missing an entire generation - our seniors

navigating digital space

seniors dependency on physical modes

At the same time

The younger generation has been responsible in guiding them in acquiring tech skills, as it created an environment of trust, patience and care. It is changing as more and more younger adults are moving out of their houses.

More nuclear families.

What role can

family caregivers play in for seniors? bridging this digital gap

Functional Basics

For many Indian seniors, smartphones are limited to basic calling and texting.

Beyond Basics

A richer, fuller digital experience awaits to enrich their lives.

Functional Basics

Functional Basics

Functional Basics

Challenges

Why they need assistance?

Personalized support mechanisms

Being overwhelmed, stressed, apprehensive about new applications and technology

Language and cultural barriers

Lack the foundational mental models that younger generations have built through regular interaction with digital technology

Emotional Connection

lack connection to create an environment of trust, patience and care - essential when guiding seniors through new skill acquisition.

Challenges

Why they need assistance?

Personalized support mechanisms

Being overwhelmed, stressed, apprehensive about new applications and technology

Language and cultural barriers

Lack the foundational mental models that younger generations have built through regular interaction with digital technology

Emotional Connection

lack connection to create an environment of trust, patience and care - essential when guiding seniors through new skill acquisition.

Challenges

Why they need assistance?

Personalized support mechanisms

Being overwhelmed, stressed, apprehensive about new applications and technology

Language and cultural barriers

Lack the foundational mental models that younger generations have built through regular interaction with digital technology

Emotional Connection

lack connection to create an environment of trust, patience and care - essential when guiding seniors through new skill acquisition.

Saathi

integrates video-sharing to enhance caregiver support

improve learning environments for seniors in India

fostering inter-generational care and tech autonomy.

Saathi

integrates video-sharing to enhance caregiver support

fostering inter-generational care and tech autonomy. improve learning environments for seniors in India

Saathi

Saathi

Record & share cam, screen or both

Saathi

integrates video-sharing to enhance caregiver support 
 improve learning environments for seniors in India  fostering inter-generational care and tech autonomy.

New Saathi!

Varun send you new saathi for banking 2 more notifications

30m ago

Empower and assist your senior loved ones, making every lesson clear and every instruction simple.

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SaathiTo address these challenges, we developed Saathi - a mobile platform tailored for Indian seniors and their caregiving families.

Caregivers Family members

Senior Citizens in India
Saathi

Saathi

It is a mobile application that allows caregivers to record videos, capturing their camera, microphone, and mobile screen simultaneously, and then share them with care receivers.

Friend/ companion

Senior Citizens in India Caregivers Family members
Saathi

How does Saathi help?

Senior

Citizens in India

Friend/ companion

Caregivers Family members

Saathi

How does Saathi help?

personalized support

Emotional connect

Foster technological autonomy

Senior Citizens in India

Friend/ companion Saathi

Caregivers Family members

Trusted source

familiar language and metaphors strengthen connection Senior Citizens in India Caregivers Family members

Saathi

What does Saathi do?

Saathi offers trusted, personalized content in local languages, with an intuitive interface designed for senior users, ensuring privacy and ease of use.

User Story

Mrs. Rane,

Mrs. Rane, struggles to log into her savings account, needing repeated help. With Saathi, her daughter Anushree can create a step-by-step video using familiar language and metaphors, empowering her mother to manage her finances independently.

User Story

Mrs. Rane

Mrs. Rane, struggles to log into her savings account, needing repeated help. With Saathi, her daughter Anushree can create a step-by-step video using familiar language and metaphors, empowering her mother to manage her finances independently.

Anushree, Daughter

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To help her mother Anushree logs into her account to create a step by step guide for her mother.

The recording then begins. Anushree speaks, slowing down at necessary points and employing familiar metaphors to explain the steps to her mother.

Saathi 30m ago

New Saathi!

Anushree send you new Saathi for banking

2 more notifications

She then shares the video with her mother, who receives a notification on her phone.

Saathi 30m ago

New Saathi!

Anushree send you new Saathi for banking

2 more notifications

She then shares the video with her mother, who receives a notification on her phone.

For the ease of seniors, the recordings shared with them are visible on their home screen and in their shared library (sorted by recent). The home screen also includes an onboarding tutorial to guide seniors through navigating the app.

Hey, ma this is how you log into your banking account. Check this. 2:00pm 01:05

Upon viewing the tutorial, her mother can watch it as many times as required, at her own pace, without the fear of disturbing her daughter.

Hey, ma this is how you log into your banking account. Check this. 2:00pm

01:05

Got it, understood the OTP verification now. 2:00pm

Upon viewing the tutorial, her mother can watch it as many times as required, at her own pace, without the fear of disturbing her daughter.

She can also request further explanations in the comments or at specific points where she needs more information.

The space

As per United Nations Population Fund report, there were 149 million people aged 60 years and above in 2022 (as of 1 July), comprising around 10.5% of the country’s population. And, by 2050, this population will double to 20.8%, with the absolute number at 347 million.

As per United Nations Population Fund report, there were 149 million people aged 60 years and above in 2022 (as of 1 July), comprising around 10.5% of the country’s population. And, by 2050, this population will double to 20.8%, with the absolute number at 347 million.

Right now there are very few players working in this space trying to solve the problem in India.

05/02/2024

07/07/2024

Pre Seed Pre Product Market Fit

Strategy

Our next steps include refining our product, exploring strategic partnerships, and developing a robust go-to-market strategy.

Building partnerships with senior care organizations and tech training institutes.

Product Market Fit

Pre Seed Pre Product Market Fit

Strategy

Building partnerships with senior care organizations and tech training institutes. Seed Enhancing user engagement through 07/07/2024 12/01/2024 05/02/2024

Product Market Fit

Our next steps include refining our product, exploring strategic partnerships, and developing a robust go-to-market strategy.

05/02/2024

Strategy

Our next steps include refining our product, exploring strategic partnerships, and developing a robust go-to-market strategy.

Pre Seed Pre Product Market Fit Post Product Market Fit

Building partnerships with senior care organizations and tech training institutes. Seed Enhancing user engagement through Series A, Growth

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