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Concept Ideation
I conducted two ideation workshops to understand how could we encourage people to engage in difficult conversations. Sharing this space with more people gave me a broader unbiased view of the problem I was trying to address, and helped me understand what were the essential design parameters that the final concept should have.
Some of the most important things that came up were: ● People may not be ready to engage in uncomfortable conversations, maybe the focus should be in how to get people out of their comfort zone, to a place where, without engaging, they start questioning or being curious. ● Storytelling is a great resource to share experiences. This could be a tool used to show people what they might learn if they start engaging in difficult conversations. ● It is important to work on a personal level. Many of the misconceptions we have happen because we have unresolved personal issues we have to work on. ● Play as a mindset is a great way to get out of our comfort zone. ● It is also important to deal with this challenge collectively. We can’t address connection alone, and we can’t address connection without working in ourselves. There needs to be a balance between the self and all.