Family Caregiver Community Resources

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Alamance County Family Caregiver Community Resources

A Service of Alamance ElderCare


(336) 538-8080

www.alamanceeldercare.com OUR VISION We envision a community in which all older adults and their caregivers have access to the resources and support needed to live full and independent lives.

OUR MISSION To maximize the health, well-being and independence of older adults, and to provide leadership within the aging services community. Services Include: Information and referral, Family Caregiver Support Program, care management, Options Counseling, case assistance, Community Alternatives Program for Disabled Adults (Medicaid-Program), Evidence-based wellness education workshops, caregiver counseling and support groups.

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Adult Day Care Friendship Adult Day (336) 222-9966 www.friendshipadultday.com Services Include: Adult Day Center, referral services, caregiver education and supportive services. Piedmont Health Senior Care (PACE) (336) 532-0000 www.piedmonthealthseniorcare.org Services Include: All-inclusive adult day center (Physician, Nurse, Physical Therapy, Occupational Therapy, Social Worker, Recreational Therapist, Activity Coordinators, Certified Nursing Assistants). The Harbor at Twin Lakes (336) 585-2393 www.twinlakescomm.org Services Include: Adult day center for seniors with memory loss and/or a dementia diagnosis.

Advocacy Disability Rights NC (919) 856-2195 www.disabilityrightsnc.org | info@disbailityrightsnc.org Services Include: Advocacy and legal services at no charge to people with disabilities. Piedmont Triad Regional Council - Area Agency on Aging (336) 904-0300 www.ptrc.org Services Include: Long Term Care Ombudsmen (Nursing Home and Assisted Living Advocacy). Category continues on next page‌

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The Division of Services for The Deaf and Hard of Hearing (919) 874-2212 (Voice/TTY) | (800) 851-6099 (Voice/TTY) (919) 890-0859 (Videophone) www.ncdhhs.gov/divisions/dsdhh Services Include: Advocacy, consultation, assistive listening and visual systems/devices, interpreter services, information and referral, education and training. (Note: Services at no cost to consumers.)

Assisted Living For a complete list contact Alamance ElderCare.

Caregiver Respite Services Family Caregiver Support Program (See Alamance ElderCare) NC Division of Aging and Adult Services (Lifespan Respite) (919) 855-3413 www.highcountryaging.org/respite/lifespan-respite-project Services Include: Coordinated, community-based respite for caregivers caring for individuals with disabilities (all ages). Project CARE (Caregiver Alternatives to Running on Empty) Duke Family Support (919) 660-7510 | (800) 646-2028 www.ncdhhs.gov/assistance/adult-services/project-care Services Include: Caregiver counseling, care consultation, dementiaspecific education, caregiver assessments, respite care, connecting caregivers with community supports, community education and training.

Congregate Meals

(Alamance County Sites)

Burlington Homes (336) 229-0989 Graham Recreation Center (336) 570-6718

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John Kernodle Senior Center (336) 222-5135 The Willows (336) 228-0597

Dementia Specialist Hospice and Palliative Care Center of Alamance-Caswell (336) 532-0100 www.hospiceac.org Services Include: Hospice, LifePath Home Health, Kids Path, palliative care, dementia supportive services, Advanced Directives, community education and outreach, and grief counseling (adults and youth). (Note: Not-for-profit community-based agency.)

Dental Clinics Durham VA Medical Center (919) 286-0411, ext. 6993 www.va.gov Services Include: Dental assistance for veterans only, veteran and family supportive services. (Note: See website for complete list of services.) Piedmont Health Center (336) 226-5380 Services Include: Sliding scale fee to those who qualify.

UNC School of Dentistry (919) 537-3737 www.dentistry.unc.edu Services Include: Reduces fees/cost for dental services.

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Disability Related Supports Disability Rights NC (See Advocacy) Division of Social Services (336) 570-6532 www.alamance-nc.com/dss Services Include: Adult care home case management, adult care home licensure, Community Alternative Program (CAP), at risk case management, guardianship services, adult placement services, adult protective services, guardianship and services for the blind. The Division of Services for the Blind (919) 527-6700 | Toll Free 1-866-222-1546 www.ncdhhs.gov/divisions/dsb Services Include: Employment assistance, independent living assistance, Medical Eye Care Program, counseling, case work, assistive technology, information and referral, transition services and advocacy. The Division of Services for the Deaf and Hard of Hearing (See Advocacy) Vocational Rehabilitation (800) 570-7668 | (336) 570-6855 www.ncdhhs.gov/divisions/dvrs Services Include: Counseling, training, education, transportation, job placement, assistive technology and other support services to people with disabilities.

Emergency Services Local Police, Ambulance, Fire and Sheriff Offices Dial 911

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Employment Assistance Unemployment Career Center Office (336) 570-6800 | (800) 768-5627 (Job Line) Services Include: Job seeking assistance and support with networking, application screening, and space to conduct testing and employment interviews. Vocational Rehabilitation (See Disability Related Supports)

Financial Counseling Consumer Credit Counseling Services (336) 226-4175 www.thedebtdoc.com Services Include: Bankruptcy counseling, credit counseling, housing counseling, debt management programs and financial education.

Food Assistance Alamance County Community Services (336) 229-7031 www.alamanceservices.org Services Include: Housing counseling, home ownership, senior nutrition, asset development, emergency food, crisis information and referral, self sufficiency, and LIEAP programs. Alamance County Meals on Wheels (336) 228-8815 www.alamancemow.org Services Include: Home-delivered meals, frozen home-delivered meals, and winter emergency meals. (Note: Call for more information on additional supportive services.) Category continues on next page‌

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Allied Churches (336) 229-0881 | www.alliedchurches.org Services Include: Job and education services, shelter, meals and emergency food. Weekday lunch and dinner meal program for shelter residents and community members (hot breakfast daily for shelter residents). Break Through Church (919) 563-2867 | www. breakthroughcc.org Services Include: Food pantry. Caring Kitchen (336) 227-3434 www.rarejourney.com/bam/caring-kitchen Services Include: WEEKEND Meals Saturdays 11:30 am - 12:30 pm and Sundays 12:30 - 1:30 pm. Division of Social Services Special Nutrition Assistance Program (SNAP) Food Stamps Program (336) 570-4096 | (336) 570-4097 www.ncdhhs.gov/assistance/low-income-services/food-nutritionservices-food-stamps Services Include: Nutrition supportive programs (Note: Food Stamps.) Harvest Church: Bread of Life Food Pantry (336) 584-3333 | www.hbcburlington.net Services Include: Food pantry Wednesdays 10 am - Noon. Salvation Army (336) 227-5529 | www.salvationarmy.org Services Include: Utility assistance, food pantry, life-sustaining medicine, and rental assistance (when funds are available).

Grief Counseling Community Homecare & Hospice (336) 584-6033 www.communityhch.com Services Include: Hospice, grief counseling and home care.

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Hospice and Palliative Care Center of Alamance-Caswell (See Dementia Specialist)

Health Care Alamance County Health Department (336) 227-0101 www.alamance-nc.com/health Al-Aqsa Clinic (336) 350-1642 www.al-aqsaclinic.org Services Include: Acute care (for illness and injury), chronic disease treatment, diagnostic services, electrocardiogram (EKG), imaging services, limited physician referrals to specialists, interpreters (Arabic, Spanish, Hindi/Urdo). (Note: Clinic is open the 1st and 3rd Saturday of every month 9:30 am - 1 pm.) Charles Drew Community Health Center (336) 570-3739 www.piedmonthealth.org/locations/charles-drew-community-healthcenter Services Include: Child, teen, adult and senior healthcare, on-site pharmacy, medication counseling, low-cost prescriptions, care management, social work, crisis interventions, short-term counseling, patient and family education and substance abuse referrals. (Note: Medicare and Medicaid accepted.) Cone Health Alamance Regional (336) 538-7000 www.armc.com (Note: See website for comprehensive list of services.) Open Door Clinic (336) 570-9800 | www.opendoorclinic.net Services Include: General care, eye clinic and pharmacy. (Note: Non-profit providing free healthcare services for uninsured residents of Alamance County.) Category continues on next page‌ 9


Triad HealthCare Network (336) 663-5002 www.triadhealthcarenetwork.com Services Include: Care management, social work, medication and disease management (Note: Your primary care provider must be a member of Triad HealthCare Network to be eligible for services).

Health Insurance Consultation John Kernodle Senior Center (336) 222-5135 Service Includes: SHIIP (Senior Health Insurance Information Program), recreational programs, classes and workshops for seniors. Piedmont Health Center (336) 260-2720 www.piedmonthealth.org Services Include: Coordinators can assist with health insurance consultation under the Affordable Care Act. Free appointments for assistance enrolling. (Note: Spanish speaking support.)

Home Care (personal care in the home) This is not a comprehensive list. For more Home Care agency contacts, please refer to Alamance ElderCare.

Happy HomeCare Staffing (919) 732-4661 www.hhomecarestaffing.com | adm@hhomecarestaffing.com Services Include: Home care. HomeCare Providers (Cone Health) (336) 538-8557 www.armc.com/armc-main/services/homecare-providers Services Include: Home care, Chore Program, Community Alternatives Program for Children (CAP/C), HIV support services.

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Maxim Healthcare Services (336) 228-3266 www.maximhealthcare.com Services Include: Home care, non-medical/companion care, medical facility staffing, autism and ABA therapy services, and school health care services. Premier Home Healthcare Services (336) 586-1721 www.premierhomehealthcare.com Services Include: Home care. Touched By Angels Home Health Care II (336) 221-9998 www.tbaii.com Services Include: Home care.

Home Health Services (Registered Nurse, Social Work, Therapy Services) This is not a comprehensive list. For more Home Health Services supports, please refere to Alamance ElderCare.

Advanced Home Care (336) 538-9946 www.advhomecare.org Services Includes: Home health, home medical equipment, respiratory services, nutrition services and infusion services. Amedisys (336) 524-0127 | www.amedisys.com Services Include: Hospice and bereavement services. Encompass (formally known as Care South) (877) 330-7657 www.ehhi.com | info@ehhi.com Services Include: Home health and hospice. Hospice and Palliative Care Center of Alamance-Caswell (See Dementia Specialist) 11


Home Repair and Modifications Alamance County Community Services (See Food Assistance) Community Development Housing Rehab Program (336) 222-5070 Freedom Frogs (919) 599-6940 www.freedomfrogs.com | valeriejurik@gmail.com Services Include: Connect seniors with pre-screened licensed and bonded health care businesses that offer services, products or resources for home modification. NC BAM (Baptist Aging Ministry) (877) 506-2226 www.ncbam.org Services Include: Connects clients with volunteers in the community who provide services such as respite care, wheelchair ramp construction, friendly visits, or transportation assistance. Piedmont Triad Regional Council (PTRC) Weatherization Program (336) 904-0338 www.ptrc.org Vocational Rehabilitation (See Disability Related Supports)

Homelessness Allied Churches (See Food Assistance) Piedmont Rescue Mission (336) 229-6995 www.piedmontrescuemission.org Services Include: Emergency housing for men with substance abuse.

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Hospice Amedisys (See Home Health Services) Community Homecare & Hospice (See Grief Counseling) Duke HomeCare & Hospice (919) 620-3853 www.dhch.duhs.duke.edu Services Include: Home health, home infusion, hospice and bereavement services. Hospice and Palliative Care Center of Alamance-Caswell (See Dementia Specialist) Liberty HomeCare & Hospice (336) 226-4053 www.libertyhomecare.com Services Include: Hospice, home care and palliative care.

House Cleaning, Moving, and Organization Services Carolina Relocation and Transition Specialists Triad (336) 213-3012 | Triangle (919) 695-6987 Main (336) 210-0140 www.carolina-rts.com Services Include: Moving coordination, sorting and downsizing, packing, unpacking, disposition of unwanted items, home staging, interior design services, home layout and organization, coordinate shipment of items, estate liquidations/facilitate auctions, aging-in-place services, coordinate shredding services and more. Category continues on next page‌

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My Girl Friday, Inc (336) 214-7351 www.mygirlfridayinc.com | mygirlfridayinc.nc@gmail.com Services Include: Travel arrangement, event planning, real estate and relocation support, business services, yard services, house cleaning and minor home repair and personal concierge services.

Information and Referral Alamance ElderCare (See Alamance ElderCare) Centro La Comunidad (336) 222-6868 www.catholiccharitiesraleigh.org Services Include: Information, referral, bi-lingual clinical counseling, immigration assistance, adoption services and family support. Cone Health Alamance Regional (See Health Care) United Way of Alamance County (336) 438-2000 www.uwalamance.org Services Include: Housing, utility and healthcare assistance. Freedom Frogs (See Home Repair and Modification) NC BAM (See Home Repair and Modification)

Latino Supportive Services Centro La Comunidad (See Information and Referral) For more information on aging related Latino supportive services, contact Alamance ElderCare.

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Legal Services Advanced Health Care Directive Registry NC Secretary of State (919) 807-2215 www.secretary.state.nc.us/ahcdr | AHCDR@sosnc.gov Services Include: Register Advanced Directives (Health Care Power of Attorney, Living Will, advance instructions for mental health treatment and anatomical gifts) and multi-language service online. Compass Center for Women and Families (919) 968-4610 www.compassctr.org | everywoman@mindspring.com Services Include: 15-minute FREE phone consultation with an attorney (family law). UNC Law School students will consult with individuals, then their professors. Consumer Protection - NC Department of Justice (919) 716-6000 | (877) 566-7226 www.ncdoj.gov | consumer@ncdoj.gov Disability Rights NC (See Advocacy) Dispute Settlement Center (919) 929-8800 | www.disputesettlement.org Services Include: Family and individual mediation services. Legal Aid of NC (866) 219-5262 | www.legalaidnc.org Services Include: Free legal services, information and referrals in civil matters to low-income people. (Note: Statewide, non-profit law firm.) Legal Aid of NC - Senior Law Project (877) 579-7562 | www.legalaidnc.org Services Include: Free civic legal help for adults aged 60+ (no income limitations; priority given to those with the greatest need). National Academy of Elder Law Attorneys www.naela.org Service: Elder law professional locater. Category continues on next page‌ 15


NC Bar Association (919) 677-0561 www.ncbar.gov Services Include: List of certified attorney’s, online pamphlet for seniors and downloadable Senior Citizens Handbook: Laws and Programs Affecting Senior Citizens in NC. NC Lawyer Referral Service (919) 677-8574 | (800) 662-7660 www.ncfindalawyer.com Services Include: Provides referral to local attorneys (attorney agrees to charge no more than $50 for a 30 minute initial consultation).

Meals on Wheels See Food Assistance.

Medical Equipment Advanced Home Care (336) 538-9946 Services Include: Home health, home medical equipment, respiratory services, nutrition services and infusion services. Carolina Apothecary (336) 349-8221 Services Include: Home medical supplies and equipment. Clover’s Mastectomy & Medical Supply (336) 222-8052 Services Include: Home medical supplies and equipment. Med-Star Plus Home Medical Supply Superstore (336) 395-3153 Services Include: Home medical supplies and equipment. Seniors Medical Supply (336) 227-0730 Services Include: Home medical supplies and equipment.

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Medication Services Medical Apothecary (336) 349-8221 www.carolinaapothecary.com Services Include: Delivery service, patient counseling, 24 hour on call, compounding services and more. Medicap (336) 222-9811 www.medicap.com Services Include: Delivery service, immunizations, health screenings, diabetes care, durable medical equipment, compounding services and more. Medication Management Clinic (336) 538-8440 www.armc.com/armc-main/community/community-partners/medication-management-clinic/ Services Include: Medication Assistance Program (MAP), education, information on affordable medications, medications and medication therapy provided to adults aged 18-65 without insurance. Tar Heel Drugs (336) 227-2093 www.tarheeldrugs.com Services Include: Online prescription refills, delivery service, durable medical equipment, wellness center (free classes and testing), MedicineOn-Time pill packaging and more.

Mental Health/Substance Abuse Services Al-Anon www.alanon-alateen.org Services Include: Support groups for family and friends of individuals with alcoholism. Category continues on next page‌ 17


Alcoholics Anonymous www.aa.org Services Include: Support groups for adults with alcoholism. Cardinal Innovations (336) 513-4222 | (800) 939-5911 (Crisis Line) (336) 227-3350 Fax Services Include: Crisis line and connects residents of Alamance County with mental health services. Cone Behavioral Health (336) 832-9700 | (800)-711-2635 (24-hour helpline) Services Include: 24-hour immediate face-to-face assessment, chemical dependency program, day treatment programs, inpatient, short stayservices and outpatient counseling services.

Family Services of the Piedmont (336) 387-6161 Services Include: Outpatient mental health, shelters for domestic violence survivors, sexual assault treatment and free consumer credit counseling. HopeLine (919) 231-4525 | (877) 235-4525 Services Include: Free, confidential crisis counseling, suicide and crisis intervention, and referrals to community resources. Nar-Anon www.carolina-aranon.org Services Include: Support groups for family and friends of people with drug addictions.

Narcotics Anonymous (866) 375-1272 24-hour helpline | (800) 721-8225 Services Include: Support groups for adults with drug addiction. National Alliance on Mental Illness (800) 950-6264 (Helpline) Services Include: Family support program, family education classes and education workshops for school professionals.

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National Suicide Prevention Hotline (800) 273-TALK (8255) 24 hours TEXT TalkWithUs to 66746 Veterans Crisis Line (800) 273-8255 and press 1 | TEXT 838255 Service: Confidential veteran crisis and suicide prevention support. (NOTE: You do NOT have to be enrolled in VA to use this support.)

Recreation Alamance County Recreation and Parks Department (336) 570-6532 Creative Aging Network (CAN-NC) (336) 253-0856 | www.can-nc.org | info@can-nc.org Graham Recreation Department/College Street Center (336) 570-6718 JR Kernodle Senior Center (336) 222-5135 May Memorial Library-Main (336) 229-3588 Mebane Arts and Community Center (919) 304-3378 YMCA (Silver Sneakers) (336) 227-2061

Senior Housing Subsidies For a complete list contact Alamance ElderCare. Burlington Housing Authority (336) 226-8421 Graham Housing Authority (336) 229-7041 19


Skilled Nursing Facilities For a complete list contact Alamance ElderCare.

Support Groups Alamance ElderCare | Cone Health (Powerful Tools for Caregivers) (336) 538-8080 www.powerfultoolsforcaregivers.org Services Include: 6-week caregiver workshop addressing caregiver stress/ burnout. (Note: Not ongoing, call for information regarding the next scheduled dates.) Al-Anon (See Mental Health/Substance Abuse Services) Alzheimer’s Disease Caregiver Support Group 3rd Thursday of the month, Noon-1 pm The Gathering Room at The Village at Brookwood Contact: The Village of Brookwood at (336) 570-8440 Family Caregiver Support Group 2nd Thursday of each month, 12:15 - 1:30 pm Contact: PACE Piedmont Health Senior Care at (336) 532-0000 Frontotemporal Dementia (FTD) Caregiver Support Group 3rd Tuesday of the month, 6 - 7:30 pm Please contact for location Contact: Kathy LaFone at (919) 632-8083 or timlafone@yahoo.com or contact Alamance ElderCare at (336) 538-8080. Nar-Anon (See Mental Health/Substance Abuse Services) Parkinson’s Support Group Every first Thursday of the month, starts at 10:30 am The Gathering Place, Twin Lakes Community Contact: (336) 538-1501

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Transportation Affordable Family Care (336) 355-3807 | (919) 676-1070 www.afcsnc.com | info@afcsnc.com Services Include: Personal care assistance, respite care, companion care, transportation assistance and more. Alamance County Transportation System (ACTA) Dial-a-Ride (336) 222-0565 www.acta-nc.com CJ’s Medical Transportation (336) 656-9888 www.cjmedicaltransportation.com Link Transit (336) 222-5465 www.linktransit.org NC BAM (See Home Repair and Modification) Veterans Transportation to Durham VA Medical Center (919) 286–0411, Ext. 6237

Veteran Support Durham VA Medical Center (See Dental Clinics) Veterans Crisis Line (See Mental Health/Substance Abuse Services) Veterans Office of Alamance County (336) 570-6763 Veterans Transportation to Durham VA Medical Center (See Transportation)

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Volunteer Opportunities Alamance Regional Medical Center | Volunteer Services (See Health Care) J.R. Kernodle Senior Center (See Recreation) Retired and Senior Volunteer Program (RSVP) (See Burlington Housing Authority in Senior Housing Subsidies)

Wellness Education Alamance ElderCare (See Alamance ElderCare)

Alzheimer’s North Carolina (800) 228-8738 Toll Free Helpline www.alznc.org | info@alznc.org Services Include: Family support and education, support groups, community education, public awareness and research funding support. Association for Frontotemporal Degeneration (267) 514-7221 | (866) 507-7222 (Toll Free Helpline) www.theaftd.org Services Include: Caregiver support groups, caregiver education, research promotion and funding, public awareness and advocacy. Disability Rights NC (See Advocacy) Duke Family Support Program (919) 660-7510 | (800) 646-2028 www.dukefamilysupportprogram.org | dukefamilysupport@duke.edu Services Include: Free, confidential education on dementia care, free telephone consultation, free Alzheimer’s education materials, caregiver newsletter, research updates, help selecting and locating support groups, educational programs and community supports, and free consultation services. Hospice and Palliative Care Center of Alamance Caswell (See Grief Counseling)

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NC BAM (See Home Repair and Modification) Project Care (See Caregiver Respite) UNC Memory and Cognitive Disorders Clinic (919) 962-2685 www.med.unc.edu/neurology/divisions/memory-and-cognitivedisorders-1 Services Include: Clinical care and education related to Alzheimer’s and related disorders (Physician referral required). Vocational Rehabilitation (See Disability Related Supports)

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(336) 538-8080 3019 S. Church St. | PO Box 202 Burlington, NC 27215 AlamanceElderCare.org

May 2017


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