Earn Smile by Walking and Extra Mile!

Customer Delight

PROPRIETARY OF Global ACTTM

Specially Designed for <Name of the Client>

Scavenger's hunt

HUNT OVER!

A Driver’s License A Family Photo A Store Receipt A 2000 or earlier coin A Piece of Candy A Ballpoint Pen A Lipstick A Planner, Palm Pilot, Calendar, or Other Organizer A comb A Coffee Cup A Marker A Deodorant A Store membership card A Pair of Glasses A Rubber band

Specially Designed for <Name of the Client>

Based on the Days Objective What do you expect to Learn Today? Specially Designed for <Name of the Client>

Provide exceptional customer service that achieves results and gets noticed Adopt the skills and techniques that routinely deliver positive customer experiences Maximize the value of your customer interactions Deal effectively with difficult customers and turn complaints into opportunities Contribute to a customer-centric culture and achieve greater personal growth and customer satisfaction

Demonstrate a positive, confident and professional approach with internal and external customers Deliver customer delight

Specially Designed for <Name of the Client>

Attitude Excellence Delight Needs Expectation Reliability Timely Unique

Service to me is: ACTIVITY TIME My Service Definition

Specially Designed for <Name of the Client>

ACTIVITY TIME

Dumb charades-best practice sharing

Specially Designed for <Name of the Client>

Video Time Attitude to Give

Specially Designed for <Name of the Client>

For More info, please Contact: Corporate Office GLOBAL ACT (Global Academy For Corporate Training) A 39, First Floor, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi ? 110044 phone icon 0129- 4174443 phone icon +91-9810544443 phone icon +91-8527606786 email icon fahadkazmi@vivekbindra.com , info@vivekbindra.com site icon www.vivekbindra.com Specially Designed for <Name of the Client>

Thank You Specially Designed for <Name of the Client>

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