RISK360
™
Incident and Case Management
Risk is often hidden in plain sight.
Risk. Like it or not, it’s there. Hiding in plain sight. Incidents and liabilities ready to prey on your profit margins, your brand, your operations...your business. The solution? RISK360™. RISK360 gives you the tools you need to be completely aware of a situation, to investigate and manage the incident, and to aggregate and analyze data relative to your entire organization. RISK360 is: • • • • •
As powerful as it is intuitive to use. Flexible enough to accommodate companies of any size or industry. Providing acute situational awareness of not only security risks, but incidents that impact your entire organization. Built and maintained by G4S alone. No third-parties. Generating results for customers like you every day.
Expect the unexpected
Sharpen your senses
In the wild, animals rely on heightened senses to detect the presence of risk. These senses keep them keenly aware of their surroundings, warning them of the slightest movement in the brush, a crack of a twig or the faintest of smells. RISK360 was developed to sharpen your senses. Because it’s accessible from virtually any device with Internet connectivity, RISK360 enables concerned parties to be notified immediately of potential incidents and allows you to quickly report and make informed decisions when incidents occur. Powerful incident and case management functionality, including investigation and resolution workflow, helps you manage incident life cycles swiftly and accurately. RISK360 also lets you document and track the effectiveness of any corrective actions or countermeasures implemented. With RISK360, you’ll see risk clearly…in every direction.
Some animals gather in numbers to reduce risk—others turn and face risk head on. RISK360 empowers you to do both.That’s because as your number of incidents, investigations, resolutions and corrective actions grows in RISK360, so does your ability to: • • • • •
Improve your knowledge of what’s happening on a daily basis Gain access to timely and accurate statistical reports Generate actionable business intelligence by aggregating and analyzing data Implement data-driven corrective actions and countermeasures Create an endless cycle of improvement by continually monitoring performance
Armed with a database of critical information and RISK360’s robust and intuitive reporting tools, you can improve your ability to deter incidents and keep risk at bay.
Strength in numbers
Heightened Visibility
The RISK360 Mobile App—at no additional cost—expands your ability to capture incidents and liabilities that may otherwise go unreported by connecting your fieldbased employees to your database in real-time. Compatible with today’s most popular mobile devices, RISK360 Mobile expands and hones your view of your risks—from anywhere, at any time. With RISK360 Mobile, your users can easily upload information—including text, photos and video—into RISK360 so that managers or investigators can either create new incidents or append existing incidents. RISK360 Mobile increases productivity, saves time, avoids duplication and provides instant access to meaningful intelligence.
Endless Cycle of Improvement
Gain instant situational awareness via computer, RISK360 Mobile App, e-mail, text and kiosk.
Manage incidents by assigning tasks to investigators., or close for reporting.
Create an endless cycle of improvement by continually monitoring performance
Upload investigation details including photo and video, and document narratives and summations.
Track the costs and effectiveness of corrective actions and countermeasures.
Analyze and aggregate data to uncover trends and make intelligence-based decisions.
All you have to lose is risk. At G4S, we inherently look for new ways to improve our customers’ security programs. So when both Fortune 100 corporations and local businesses came to us wanting a better way to manage and mitigate risk we saw RISK360 as a natural extension of our service line—and a resource that would be invaluable to businesses both large and small. Key Benefits • • • •
Cloud-based architecture: fast and economical set up Flexibility: easily configure RISK360 to your environment and organizational hierarchy without incurring development costs Homegrown: There are no third-party components. All features—such as reporting, the RISK360 Mobile application, and more—were developed by G4S. Affordability: RISK360 is aggressively priced to maximize your ROI
Key Features • • • • • • •
Regulatory and internal compliance support, including The Clery Act, The Joint Commission and more Free RISK360 Mobile App for greater visibility Incident reporting by non-licensed users via e-mail, kiosk and text Open architecture seamlessly interfaces with legacy systems Data hosted in a Tier IV, SAS 70 compliant datacenter Persons of Interest database and BOLO (be-on-the-lookout) creation Intuitive interface shortens training time, maximizes user adoption and presents data visually for easy interpretation
To see what RISK360™ can do for you and your organization, contact us today. 855.RISK360 (747.5360) • r360@usa.g4s.com risk360.us.com © 2012 G4S Secure Solutions (USA), Inc. Jupiter, FL 33458
Reveal your risk.
RISK360
™
Incident and Case Management