Ask Iva IVA BOGICEVIC Head of Payments at Breinrock
What is banking? Prior to being within the banking industry, I always believed that making a transaction was a simple process. I have an account, I send money to designated person, the money arrives regardless of what business I did or what country I lived in. However, as most of my readers in Game Changers are involved in within the FX/CFD industry I am sure you are aware that there are far more moving parts to a transaction than this, and can in some cases become quite complex if you brand resides on a far off exotic island location. What I have learnt in my banking career is that our role is all about solving problems. This may sound like a trite throw away comment, as every service aims to solve a problem (some appear to be a solution looking for a problem) However, in this industry it really is about listening to the client and finding a way to solve their problem of getting funds from A to B. I am a realist in that they wouldn’t be contacting me if they didn’t already have an existing solution provider for their transactional challenge to be solved coming over the horizon. More often than not our clients require a bespoke solution, for what is often a bespoke challenge.
GAME CHANGERS Issue #41
