Reinventing Democracy Shu Yang Lin, re:architect of PDIS
A story of‌ how a group of citizens kick-started the redesign of a decrepit tax reporting system
A Designer’s Petition
“
We have an explosively user-hostile tax reporting system.
”
Chi-Yuan Cho, UX Designer
e-petition
PO Network’s monthly meeting
Chin-Heng Yang, Participation Officer, Ministry of Finance
Every month, Participation Officers bring topics they feel needed to be discussed with the network.
Livestream over the Internet
PO Network conducts
 collaboration workshop with all stakeholders
Petitioner present
idea development session
Eventually, the citizens co-created the next year's tax exporting system. civil servant
Participation Officer
contracted IT company rep
PDIS facilitator
workshop conductor
civil servants
citizens and users
They collaboratively delivered 
 a new design proposal
A movement that‌ rides on years of evolvement of
 public participation in Taiwan
Public Participation in Taiwan
FACE-TO-FACE,
Public Participation in Taiwan
TELEVISION
THE INTERNET
Demonstrating real deliberation: 
 Sunflower Movement
Sunflower Movement, 18th, March, 2014
Inside the Parliament
An experiment that‌ prototypes an open stakeholder consultation process for the civil society – vTaiwan
The launch of vTaiwan
“
We need to have a platform to allow the entire society to engage in rational discussion.
”
– Jaclyn Tsai, former Minister of Cyberspace
g0v (pronounced “gov-zero”) hackers hacking in hackathons
vTaiwan is a platform and consultation process for the civil society to come together and deliberate on public policies.
Hackathon
Consultation meeting
Website
Consultation process
Some Reflections on cases, participants, and process
Insight #1
Every case is different, and should be treated differently.
“
How do we decide each step transparently?
”
Four common sessions in its process: 1) online opinion collection, 2) face to face consultation meeting, 3) collaborative bill drafting, and 4) bill delivery. Participants in a hackathon
Insight #2
Participants are always different, and that’s good.
“
How might we expand the group dynamics?
Uber case’s consultation meeting
”
vTaiwan hackathon UAV case’s consultation meeting
Insight #3
vTaiwan started as an experiment, and remains as an experiment.
“
Is there a way to institutionalize this model?
fellowship model as an approach for open multi-stakeholder governance model
Moderators play a key part in vTaiwan’s model
”
Next Challenges…
“
How might we expand the group dynamics?
“
Is there a way to institutionalize this model?
commitment to participate
”
” case process
“
How do we decide each step transparently?
”
participants
More Experiments more inclusive, intriguing, and infectious
Holopolis
.pdis.tw
Experiment: holopolis bot Always available participation:
Experiment: holopolis MR Vote at virtually situated pop-up forums
Experiment: holopolis HiFi Participation in virtual commons
Thank you.