開放政府聯絡人 Participation Officers PO PO
Participation Officer network The PO peer support network serves to drive cultural change. It plays a key role in Taiwan’s open government scene.
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They are involved in conversation with civic society and governmental divisions. Topics of the conversation are mostly from the “Propose” part of Join Platform. POs gather in weekly, monthly, and seasonal basis respectively for service workshop, peer review and seasonal project milestones review since POs are entirely empowered to decide how this system should work.
PO in-a-day Work
collaboratively within belonging ministry, always have good understanding of what’s happening.
Discover
opportunities to make the ministry better. Propose ideas beneficial to the civic society.
Collaborate
closely with the general public and call other POs for help whenever needed.
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PO Network Case Study: HengChun PO PO
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MOI PO works closely with other colleagues in the ministry.
She also pays attention on government’s petition website: join.gov.tw She found out HengChun case where people in the southern part of Taiwan in lack of medical resource, passed a petition to ask for MOI’s helicopters to be stationed and work as ambulance for faster transportation.
She found it could be a chance to work with all stakeholders on this topic so that she called out in one of the PO’s regular monthly meetings. They formed a project team and held a 40-people deliberation in HengChun. The entire process was live streamed and uploaded over the Internet. Few solutions jumped out: improve the local hospitals, speed up paper work to call a helicopter or improve infrastructure for transportation.
PO Network Case Study: HengChun
Cross-ministries collaboration
Petitions were reacted rapidly
Build trust to local people
Discuss deeply about the petition and listen to local wisdom
40-people deliberation live-streamed with love:
https://www.youtube.com/watch?v=ncHuA23F7to
Presentations:
https://issuu.com/pdis.tw/stacks/ 15163f5bcbc7415dbfc66f1c2e0f3425
Full transcription:
https://sayit.archive.tw/2017-06-30
Electronic whiteboard used:
https://realtimeboard.com/app/board/o9J_k0G2Vcg=/
How PO Network Works PO
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Weekly
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Monthly
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•Reflect •Review
deliberation workshops
for current month’s topics
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Quarterly
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•Understand
PO network mechanism
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•Vote
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people’s voice
•Present
seasonal results to ministry higher ranked officials
•Response
•Collect
•Idea
•Record
with fact
possible solutions and propose implementable ones
suggestions from ministers
and review in the next monthly meeting
Network Partners Civic Society
Executive Yuan
Digital Minister PO PO
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70 POs
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32 Ministries
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National Development Council (join.gov.tw) PDIS team（20 people）
Premier
Challenges Actively request for assistance
Skill development: communication, translation and deliberation skills
limited capacity: only 3 to 4 cases a month
Build trust and collaborative relationship between the government and the public, across ministries within the government.
Open Government’s Four Pillars Transparency
Participation
Accountability
Inclusion
Digital Tools Used for the Four Pillars Transparency
Participation
•Live-streaming videos
•Live-streaming videos
•Full transcription
•Sli.do
•Realtimeboard
•Realtimeboard
Accountability
Inclusion
•Recorded videos
•Live-streaming videos
•Searchable full transcript
•Sli.do •Realtimeboard
開放政府聯絡人 Participation Officers PO PO Thank you.