policy design

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POLICY DESIGN PUBLIC DIGITAL INNOVATION SPACE

HAOTING CHANG | DESIGN LEAD


Design thinking inspired process

Implementation

In-depth interviews Desk research

Collaborative Meeting, Open Government

Youth participation

Collaborative Meeting

|

PDIS

User Testings |

CC BY 4.0


Design thinking inspired process

Implementation

In-depth interviews Desk research

Youth participation

Collaborative Meeting

User Testings

NEED - ALIGNMENT - PARTNERSHIP

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


g0v OPEN DATA community Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


SAVVY UX SUMMIT 2021

MASK MAP Collaborative Meeting, Open | Government | PDIS | CC BY 推動智慧城市種⼦培訓課程 以⼈為本的政府數位服務|CC BY4.0 4.0


Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


MASK PREORDER SYSTEM

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


Source: https://pdis.tw/3tdQDS9 Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


100+

COLLABORATIVE MEETINGS Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


100+

COLLABORATIVE MEETINGS Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


Public Digital Innovation Space

捲起袖⼦, ⼀起來RAY吧! 張皓婷 | ⾏政院公共數位創新空間⼩組


RAY計畫-成員組合

報名

最終篩 選

130+

14

⼤學、研究所 青年學⼦

跨領域 橫跨設計、資訊、研究、⼼理等 複合領域別⼈才

13


青年們⼀共貢獻了....

2800 50+ ⼩時

訪談與測試 14


過程⼀覽

線上進度 匯報

15


過程⼀覽

線上進度 匯報

16


過程⼀覽

線上進度 匯報

17


過程⼀覽

使⽤者研究 及測試 18


過程⼀覽

實體分享 交流

19


吃吃喝喝照

實體分享 交流

20


COVID19 PANDEMIC

20


圖片來源:The Avengers https://hk.best-wallpaper.net/Avengers-Endgame-2019_wallpapers.html


https://www.ogpstories.org/rescue-action-by-youth-speaks-louder-than-words/


計畫簡介

⾒習流程說明

⾃我介紹&破冰

團隊建立

⼯具介紹

學長姐分享

其他活動宣達

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Expand applications Open API Specification 3

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


Unlock possibility of the government services

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


Unlock possibility of the government services

Implementation

Collaborative Meeting, Open Government

|

PDIS

|

CC BY 4.0


設計思考是什麼?

⼀個「真正理解使⽤者」 與得到「設計靈感」的過程 28 20


設計思考是什麼?

受訪中,有位媽媽⼀⼿抱著⼩孩,只能⼀⼿忙碌的操 作試⽤報名系統,同學們對這⼀幕印象深刻,當場下 定決⼼:⼀定要做個單⼿也能簡單操作的⼿機版本

29 20


六步殺 DISCOVER

探索需求

DEFINE

DEVELOP

⾄少 兩個⽅向的 wireframe

分析及收斂 定義 核⼼問題

DELIVER

Lo-Fi High-Fi


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