國家⽂官學院課程 ｜CC BY 4.0
TOWARD THE NEW NORMAL AFTER PANDEMIC PUBLIC DIGITAL INNOVATION SPACE
HAOTING CHANG | DESIGN LEAD
PEOPLE - PUBLIC - PRIVATE PARTNERSHIP
Design thinking inspired process
NEED - ALIGNMENT - PARTNERSHIP
DISCOVERING NEEDS AND PARTNERSHIPS DURING PANDEMIC
PRESIDENTIAL HACKATHON Integration of hybrid workstyle to break through pandemic restrictions
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Purpose People Public Private partnership Optimization of public services Civil servants take the initiative to innovate
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指導單位 總統府 双击添加标题⽂字
主辦單位
Within the Government
⾏政院
協辦單位 ⾏政院科技會報辦公室 ⽂化部、內政部
資料協⼒
交通部、科技部 衛福部、經濟部 教育部、農委會
2022年承辦單位 內政部
財政部、故宮博物院
承辦單位
國發會
環境保護署
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New media promotion 新媒體感性故事⾏銷Podcast 週五來聊Bar之 魯果有⼀天 主持⼈： 台灣最暖私廚 史達魯
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Back in time…
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2021 online meeting call for submissions 7/7第2場
7/2第1場 • • • •
卓越團隊：2018 零時差隊 評選委員：劉嘉凱委員 與會⼈數：51⼈ 軟體滿意度：4.7分
• • • •
7/9第3場 • • • •
卓越團隊：2018 救急救難⼀站通 評選委員：劉嘉凱委員 與會⼈數：51⼈ 軟體滿意度：4.8分
卓越團隊：2020 節能智在好⽣活 評選委員：潘國才委員(前任) 與會⼈數：60⼈ 軟體滿意度：4.8分
7/13第4場 • • • •
卓越團隊：2020 健康氣象e起來 評選委員：潘國才委員(前任) 與會⼈數：67⼈ 軟體滿意度：4.6分
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Gather town and digital avatar ，
第⼀次線上⼯作坊 Gather Town196位
會場⼤廳
。
評委專家與團隊協作區
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Online collaboration with enthusiasm
⿊客⼼跳
線上報到場景
線上協作
實體協作
上傳共享防疫餐包
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Second workshop - hybrid style Gather Town
＋ 團隊虛實整合分享
團隊線上call help
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Second workshop - hybrid style
參與⼈數達 264 ⼈
Ticc台北國際會議中 ⼼
各會議室⿊客團隊⼤合照
貴賓現場⼤合照
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Design thinking inspired process
NEED - ALIGNMENT - PARTNERSHIP Bottom up from the observations of civil servants and citizens
Interests from the same topic
Teamup and collaborate
COLLABORATIVE MEETINGS: 國⾼中上課
國家⽂官學院課程 ｜數位政府的趨勢及挑戰 ｜CC BY 4.0
Two Collaborative meetings
2
Prepration meetings
Premeeting
• North 5/2 • South 6/6
5/15-7/27 NATIONWIDE LEVEL 3 ALERT
ONLINE MEETING FOR 100 PEOPLE
Two systems for online meetings Platform
Google meet
Youtube
Function
Interactive online meeting
Live-broad casting
Purpose
Online communication
Transparency, participation
Comment
On
Off
Roles matters!
3.Real time speaker list
2. Timing
1. Clear order from system
HOW’S THE MEETING?
Design thinking inspired process
Participations, discussions, followup
Join e-petition
NEED - ALIGNMENT - PARTNERSHIP Students learn more efficiently
Public Digital Innovation Space
RAY5.0
REDESIGN GOVERNMENT DIGITAL SERVICE HYBRIDITY
過程⼀覽
First online meetup
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各組團隊分享~~ 第⼀組 : 台北市社會局公托登記
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過程⼀覽
Gather town 34
RAY影片
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https://www.ogpstories.org/rescue-action-by-youth-speaks-louder-than-words/
Design thinking inspired process
NEED - ALIGNMENT - PARTNERSHIP Citizens, civil servants, And stakeholders’ needs co-creations, researches, testings
Entire collaboration
TOWARD THE NEW NORMAL AFTER PANDEMIC
PEOPLE - PUBLIC - PRIVATE PARTNERSHIP
Design thinking inspired process
NEED - ALIGNMENT - PARTNERSHIP
QUESTION?
國家⽂官學院課程 ｜數位政府的趨勢及挑戰 ｜CC BY 4.0