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Friday January 5, 2018
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No. 823
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Sport
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Muscular dystrophy sufferer John Hubbard is back at home following an operation on his left foot
BROKEN PROMISES John could have lost his foot after 10-HOUR wait for an ambulance By Zoë Shackleton News Reporter zoe@thepressnews.co.uk
A MAN with a muscle wasting disease could have lost his foot after being forced to wait almost 10 hours for an ambulance. John Hubbard, who suffers from muscular dystrophy, fell to the floor of his Dewsbury flat on Christmas Day night. Mr Hubbard’s wife, Susan, phoned 999 at around 9.20pm worried that he had a dislocated or broken foot and couldn’t get back up without help. But the ambulance didn’t show up until just after 7am the following morning. When she called the emergency services, Mrs Hubbard was told that they were too busy to attend. Mr Hubbard, 52, said: “She must have phoned about five or six times. “The last time she phoned was at five in the morning and they said to her ‘don’t phone again, it’s not an emergency’. “The ambulance came just after 7am, so more than nine hours after the first phone call. “When we got to hospital, the doctor said
‘you should have come in straight away, you could’ve lost your foot through this’. “They’ve X-rayed it and I’ve dislocated and broken my ankle, broken my achilles heel and broken my tibia and fibula.” Mr Hubbard requires round-the-clock care and moved into the Woodland Court social housing complex on School Lane three years ago. The couple have now put in a formal complaint with the ambulance service after Mr Hubbard needed to have an operation to fix his foot. “I’m absolutely disgusted at the way my wife was treated. She was crying her eyes out at one point when she was on the phone,” added Mr Hubbard. “I was disgusted about that, but I was totally grateful for Pinderfields Hospital and the NHS. They’ve been absolutely brilliant. “I don’t want this to happen to someone else and an apology would be nice.” A spokesman for Yorkshire Ambulance Service NHS Trust said: “We are sorry for any distress caused in relation to this incident. “Our patient relations team is in direct contact with the patient to respond to their concerns.”
NHS WINTER CRISIS: Dewsbury Hospital chiefs say they’re busy but coping – full story on page 3
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