CIM Brochure new

Clinic

6b

C o m p l e m e n t a ry I n t e g r at i v e M e d i c i n e

Welcome P u t t i n g pat i e n t s f i r s t h a s a lways b e e n o u r p r i o r i t y at Ta n To c k S e n g H o s p i ta l .

Today, we are one of the largest multidisciplinary hospitals in Singapore.

We are committed to continuing our founder’s legacy of compassion and care for the people. At our hospital, we strive to create an environment for holistic

We value our patients most

healing.

Bringing

together

our

best

clinical

skills, a team-based approach, relevant technologies

and

patient-centred

philosophy, we make every effort to serve, care, heal and comfort our patients.

I N I T I AT I V ES FOR

BET TER CARE and GREATER EFFICIENCY

1. EVIDENCE CARE

The work of improving patient care never ceases. We care by delivering best care practices to you, and continuously enhancing your care management plans.

2. DESTINATION CARE

We care by addressing your health concerns and treating your conditions within the best possible timeframe.

Knowing that time is precious to you, we have now integrated our support services to ensure that patient care is delivered seamlessly within a single location.

• Automated Queue System We have now incorporated your preplanned treatment itinerary as part of the queue ticket. With this new technology, your entire journey within the clinic is now represented by just a single queue number.

Self-registration kiosks are available onsite to help speed up the registration process for all repeat visit patients. • Payment The payment process has been streamlined to reduce waiting time. Registration and payment are now consolidated in a single counter. You will also have the option of wireless payment.

3. TEAM CARE

We care by working as a team to provide a one-stop healthcare experience to listen, treat and care for you.

4. Personalised Care

We care by being exceptional in everything we do for you, from going the extra mile to providing care that comes from our hearts. • Appointment Hotline As part of our service enhancement efforts, we have provided a one-stop appointment hotline. Our patient service associate team is committed to going the extra mile and delivering personalised care from the heart. • Care Coordinators Care Coordinators are on hand to chaperone you within the clinic and hospital.

SERVICES Providing quality care and services to our patients is our utmost commitment.

Traditional Chinese Medicine (TCM) Based Therapies: • Holistic Assessment based on TCM • Acupuncture • Cupping • Moxibustion • TCM Massage – Tui Na • Dietary Medicine

Western Based Therapies: • Medical Acupuncture • Physiotherapy for treatment of knee, back, neck and shoulder pain • Functional Assessment for pain, loss of function and fatigue evaluation • Laser Acupuncture

We Value Your Feedback Putting you as our first priority has always been the hallmark of our quality improvement journey.

Your feedback will help us serve you better as we work towards providing quality care for you and your family. We welcome you to pick up the feedback forms from any of our clinics.

Clinic B1B Orthopaedic Surgery Rheumatology, Allergy and Immunology Clinic 2B Gastroenterology and Hepatology General Surgery Urology Clinic 4B Diabetes and Endocrine General Medicine Haematology Infectious Disease Pain Management Psychological Medicine Renal Medicine Respiratory and Critical Care Medicine Clinic 5B Centre for Advanced Rehabilitation Therapeutics (CART) Clinic 6B Complementary Integrative Medicine Dental Wellness Services Health Enrichment Centre Corporate and Individual Screening Programmes Travellers’ Health & Vaccination Clinic Travel Health Services Health Vaccinations For a full listing of our services, please visit www.ttsh.com.sg

Clinic 6B - Complementary Integrative Medicine Level 6, TTSH Medical Centre

Tan Tock Seng Hospital CLINIC OPERATION HOURS Monday, Wednesday & Friday* : 8.00am – 8.30pm Tuesday, Thursday & Saturday* : 8.00am – 5.00pm Sunday and Public Holiday : Closed * Surcharge applies for Monday, Wednesday and Friday (for appointments from 5.00pm - 8.30pm) and Saturday (for appointments from 2.00pm - 5.00pm)

ENQUIRY AND APPOINTMENT Tel : (65) 6889 4628 Email : Clinic6B@ttsh.com.sg Fax : (65) 6889 4605

Tan Tock Seng Hospital 11 Jalan Tan Tock Seng Singapore 308433 (Nearest MRT Station: Novena)

Website : www.ttsh.com.sg Add us on TTSH.fbadd.me

PR-BDU-ED-NOV-12-2K