Scottish Grocer Awards 2015

entry brochure

scottish

grocer awards 2015

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Hilton Glasgow Thursday 12 March 2015 02 AwardsBrochure2015.indd 2

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Searching for the stars of 2015 Are you one of Scotland’s star retailers? Well, we want to hear from you. Once again Scottish Grocer is beginning its annual search for the very best in Scottish convenience retailing – the Scottish Grocer Awards programme.

With a range of award categories designed to cover virtually every aspect of independent and convenience retailing, the Scottish Grocer Awards give the industry the opportunity to celebrate enterprise, commitment, innovation and success.

The Scottish Grocer Awards 2015 programme begins today and runs through a comprehensive process of shortlisting, visits to shortlisted candidates, and judging. And it ends with the spectacular Scottish Grocer Awards presentation dinner – a highlight of the industry year – at the Hilton Glasgow on Thursday 12 March 2015.

In each of our contested categories we invite final nominees to the dinner. One will be declared winner and take the prized trophy. The remaining final nominees will be highly commended and all receive a certificate to display in their store.

To take part, just use this brochure to check out the criteria in the category or categories you want to enter (you can enter as many as you like), fill in the form on the inside back cover of this brochure, prepare some background information (and take some pictures of your store if you think those will help show the great work you do), then send your entry form and material to the address on the form by Friday, 7 November 2014.

You can also enter online, just go to www.scottishgrocer.co.uk and follow the instructions there.

You could be taking a major prize in one of Scotland’s most important business awards schemes – so get your entries in now!

Patrick Duffy Managing editor, Scottish Grocer

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best soft drinks outlet of the year

Soft drinks are integral to modern convenience retailing operations due to the strong margins they can yield. Judges will be looking for stores that score highly on getting the range right, run effective promotions and merchandise their soft drinks effectively.

We will judge the following criteria: l Effective soft drinks range. Does the outlet meet shoppers’ needs by providing choice through all

key sectors and brands? Does it cater for current trends, providing instant-consumption as well as takehome packs? l Successful promotion of soft drinks. Does the outlet provide a number of points of interruption,

actively alert the consumer to the presence of soft drinks, and clearly communicate prices and promotions? l Improved merchandising standards. Does the outlet have impactful displays and fixtures that

sponsored by

make it easy for the shopper to quickly and conveniently find the soft drink they want?

Coca-Cola Enterprises Ltd (CCE) is once again proud to sponsor the Best Soft Drinks Outlet of the Year category at the 2015 Scottish Grocer Awards.

Soft drinks continues to be an important category for retailers, delivering increased sales year on year. CCE recognises the role retailers play in maintaining this growth of the soft drinks category.

Sponsoring the Best Soft Drinks Outlet of the Year award enables us to recognise retailing excellence and demonstrate our ongoing commitment to support retailers in achieving even greater success in the future.

We wish all those taking part the best of luck.

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sponsored by

Good business and strong values go hand in hand. As one of the UK’s number one food and drink companies Mondelez International invests in the local communities in which we operate because it’s the right thing to do. It’s part of our brands’ heritage and company values, which help us achieve our core purpose of ‘creating delicious moments of joy’.

community champion award

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grocer awards 2015

Mondelez International has a long history of positive support of communities.

WILL RECEIV E to use for loc

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With Scottish Grocer it’s looking for Scotland’s Community Champion – a retail business which makes an especially strong, effective contribution to its home area. Together we will give real backing to the Community Champion’s work – providing £900 for the finalists to invest in community activities.

The key to success in this category comes from recognition that your store has been successful in providing the community with a wide range of services.

The judges will be looking for: l Sponsorship of local activities and groups – especially in areas like well-being, social cohesion, and culture. l Involvement in local education projects and activities designed to help children and young people. l Participation in local community environmental projects. l Involvement in wider industry programmes (for example My Shop is Your Shop, Fairtrade Fortnight, Alcohol Awareness

Week) in ways that bring your local community into the initiative. l Contributions of time, expertise and advice to community projects and activities.

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Mars Chocolate is delighted to once again be sponsoring the Scottish Grocer Awards. The Confectionery Retailer of the Year award showcases the great work retailers undertake to drive sales within this category, incorporating strong focus on stocking the right range and an impactful display.

We wish all of the entrants the best of luck.

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grocer awards 2015

confectionery retailer of the year

This award rewards excellence in confectionery retailing and recognises the dedication of Scottish retailers to grow sales through display, siting and range. Mars Chocolate has a long-established reputation of helping retailers to grow their business by providing information on shopper behaviour and display advice, whilst investing in its iconic portfolio of leading brands.

Judges will look for the following: l Main Display: Judges will be looking for evidence that retailers know how to make their display work hard for them.

Steps such as positioning best-sellers in the best sites, grouping by product category, multi-facing, and allocating space according to sales are all clear indicators that retailers are optimising their display to enable customers to find what they are looking for. l Secondary Sitings: Introducing secondary sites throughout the store creates points of interruption

that catch a shopper’s eye whilst they’re browsing. By dual siting confectionery, retailers can fulfil more shopper missions. Judges will be looking for evidence of how retailers are maximising additional chocolate sales. l Distribution: By stocking the right range retailers can drive a strong return from their

confectionery fixture. Judges will be looking to see how retailers have decided on the optimum range for their store.

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Retailers should think carefully about the impact they have on the environment. Having a well-thought-out and implemented sustainability programme will mean the business will spend less, will reduce its carbon emissions and will gain reputational benefits with consumers who are showing increasing awareness of environmental issues.

sustainable retailer of the year

scottish

grocer

best soft drinks outlet

awards 2015

In the Sustainable Retailer of the Year award judges will be looking for: l A clear commitment to good sustainability practices. l Use of energy-efficient equipment and materials in the store. l Best practice in minimising packaging waste and in recycling to minimise amounts sent to landfill. l A scheme to control the use of carrier bags and to encourage use of long life and recyclable bags. l Best practice in avoiding food waste in the fresh and chilled foods sections of the store.

l Where appropriate, the supply of recycling facilities to consumers for items like batteries, metals, glass, plastic and paper, or giving

customers advice on reducing waste. l Engagement with services and training provided by specialist organisations in sustainability and recycling. l Support for local recycling and sustainability initiatives.

www.resourceefficientscotland.com | 0808 808 2268 | @ResourceScot

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Resource Efficient Scotland is a new Scottish Government-funded programme delivered

by Zero Waste Scotland to help businesses and organisations in the public and third sectors save money by using energy, water and materials more efficiently.

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independent retailer of the year

The retail industry has changed considerably in recent years and many independent retailers now work in conjunction with symbol groups, food-to-go brands, fuel companies and more. For this award we view an independent retailer as a business such as a c-store or forecourt store – operating up to two stores – where the owner is directly involved in the day-to-day operation and management of the store(s) and is, ultimately, the main decision maker. The store(s) may operate under their own name or under a symbol or fascia.

The judges will be looking for: Independent spirit and character – Your store should be different from others and customers should realise that you are responsible for decision making, for providing a special service and that you are an integral part of the local community.

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How do you achieve that and how do you communicate it? l Commercial viability – How have you developed your store and your service in recent years? Has that achieved growth? l Strength and resilience – How do you face up to competition? Have you faced in recent times (or do you face) significant competition from other independents or symbols, multiple convenience stores or discounters? What have you done (or what do you plan to do) to meet such competition? l Community involvement – Are you involved in local activities, events, festivals, groups and/or charities? What have you done in recent times? Do you ensure your business also benefits from your efforts? l Staff development – Independents rarely have the same training resources as large groups of managed stores. How do you organise staff training and development? How do you inform staff of items of importance to the business and encourage a feeling of ownership and commitment among your employees? l Trade and market knowledge – How do you use suppliers, wholesalers, trade publications and their websites, and other resources to enhance your market knowledge? l Positivity – What do you think are some of the best things about being an independent retailer? How do you maintain a positive attitude in the face of difficulty?

Booker is the UK’s leading food & drink wholesaler, with 172 branches nationwide including 22 in Scotland. Branches range from Elgin to Dumfries and Aberdeen to Oban and our customer commitment is ‘choice up, prices down and better service.’ We offer a fantastic choice of great value, quality own-brands such as Euro Shopper and Happy Shopper that deliver a minimum of 30% POR for retailers, along with a wide range of branded products. This is coupled with everyday low prices and marketleading promotions, along with a great service that includes internet ordering and delivery at cash & carry prices.

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Scottish Grocer is Scotland’s premier grocery and convenience retailing magazine. Published for over 85 years.

Convenience retailers supported by a symbol brand are well positioned to take on sector giants – not only with competitive pricing but also with the exceptional service and community involvement that elevates and inspires customers and the industry. We are looking to discover and recognise the next dynamic symbol store worthy of recognition in 2015 as Scottish Grocer Symbol Store of the Year.

TWO AWARDS: • Single store business • More than one store business

scottishgrocer

symbol store of the year

& convenience retailer

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In 2014 we are proud to sponsor the symbol store of the year award. Previous award winners are a testament to the strength of fascia business operations in Scotland.

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grocer awards 2015

Running a symbol store is an exciting and rewarding opportunity, with agreed standards to implement as a symbol group member while retaining individual ownership and accountability for the store.

There are two sections for this category: one for one-store businesses and one for businesses with more than one store.

The judges will be looking for: l Clear demonstration of the consistency and standards expected by the symbol group. l Strong business and staff training plans showing a clear vision for the future. l Evidence of local community interaction and a tailored offering to suit local needs. l Evidence of targeting convenience/top-up shopper missions through the use of new technology.

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Molson Coors Brewing Company is Britain’s biggest brewer, with a diverse portfolio of brands that includes the UK’s biggest selling lager, Carling, as well as Coors Light, Cobra and Grolsch. Molson Coors wants to help convenience retailers boost sales and profit by making the most of the opportunities that cold beer and off-shelf displays can bring.

Molson Coors’ specialist team travels across Scotland to give advice on how to display, price and promote beer to maximise revenues. Together with the facts, figures and industry insight Molson Coors is working with its partners in the convenience sector to increase sales of cold beer and strengthen the whole beer category.

This award aims to recognise those within the industry that strive for excellence in how they sell beer in their store.

We are looking for retailers who use chiller and off-shelf space, merchandising skills and consumer communication to deliver all the delights of beer!

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champion of beer award

Shopping in local stores is on the increase. Home entertaining is growing and the world’s top sports stars are now live on TV almost every night of the week. It all adds up to a huge opportunity for convenience store beer sales. But retailers will only make the best of the opportunity if they give the consumer quality beer, chilled to perfection, and ready to drink as soon as they get home.

The judges will be looking for: l An excellent range of beers, styles, packs and formats that meets the needs of the store’s customers. l Excellent positioning of beer chillers and off-shelf display stacks that provide an easy-to-find and easy-to-shop beer area. l Excellent provision of perfectly chilled beer that’s suitable for immediate consumption. l Good understanding and use of POS materials and other marketing tools that highlight the advantages of cold beer. l Good use of promotions designed to encourage sales of cold beer for home entertaining. l Clear communication of the prices of the store’s various beers. l Good knowledge of beer and beer trends in the local area.

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Tobacco is a vital footfall driver to convenience stores, with adult smokers visiting more often and spending more than other shoppers. It is therefore important to ensure that these valued customers are kept satisfied and remain loyal. In Scotland, almost one in five trips to convenience stores centre around the purchase of cigarettes or tobacco. Shoppers are more demanding than ever and will give retailers less than three chances if their favoured brand is unavailable, losing not only the ongoing value of the tobacco sale, but all other items that are frequently purchased in the same basket.*

tobacco retailer of the year

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The winner of the Tobacco Retailer of the Year award will demonstrate the following: l Range assortment: Stocking a tobacco range that reflects the preferences of local adult smokers, merchandised according to category principles. l Availability: Demonstrates the importance of ensuring all tobacco brands are always available for adult smokers. l Legislation: Understands tobacco legislation, how it affects the retail industry and acts as a proactive voice for their peers. l Market and Category Knowledge: Actively aware of the latest retail trends and applies these to their everyday business, adapting and evolving to demonstrate growth in their tobacco category. *Source: Convenience Tracking Programme 2014. Research conducted by HIM.

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Philip Morris Limited is the UK affiliate of Philip Morris International, the leading international tobacco company, with seven of the world’s top 15 international brands, including Marlboro, the number one cigarette brand worldwide. Philip Morris Limited is proud to have launched a national field force and Marlboro Gold Roll Your Own in Scotland in 2014 and is delighted to be sponsoring the Tobacco Retailer of the Year award.

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city store

of the year

This category is designed to reward the retailer who operates in the anonymity of the big city, yet still has to apply the local values which keep customers coming back, amid fierce competition.

Are you accurately assessing your customers’ needs? Are you providing the essential services that allow the customer to use your store for a variety of reasons?

The judges want to see: l Understanding of the diversity of customers – from professionals to pensioners, students to tourists. l Trading hours which reflect the long days in a city. l Ability to attract passing trade, yet keep regulars coming in. l Commitment to customer service – whether it be the one and only visit a tourist makes, or a

pensioner making daily trips.

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Barr Soft Drinks is proud to sponsor the City Store of the Year award once again.

The awards acknowledge the effort, hard work and dedication that is so vital to the success of the independent sector in Scotland. By sponsoring the City Store of the Year category Barr recognises the importance of this sector to its own business and hopes to encourage even higher standards from the entrants.

Ian Johnstone Scotland Impulse Controller

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Imperial Tobacco is the UK’s number one tobacco manufacturer. Our product portfolio includes leading tobacco brands Lambert & Butler, JPS, Player’s, Golden Virginia and Gold Leaf. We’re extremely proud of our long-standing association with the Scottish Grocer Awards and the Responsible Retailing category. Responsible retailing should be at the forefront of all retailers’ minds and we look forward to recognising this excellence and congratulating the winners at the 2015 ceremony.

responsible retailer of the year

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grocer awards 2015

This award is looking for examples of excellence among retailers who are committed to tackling problems such as underage drinking and smoking in their communities.

As businesses contend with an influx of new requirements and new legislation – while facing ever-greater scrutiny – this award recognises those retailers who have made responsible trading their top priority.

Judges will look in particular for: l High standards of management in selling age-restricted products, such as alcohol, tobacco and fireworks. l Awareness of all requirements and responsibilities (both existing and incoming) in the sale of such products. l Effective training on youth access prevention to ensure all staff can confidently prevent under-age sales and avoid conflict. l Prominent use of signage/display that keeps customers informed and up-to-date with new legislation on tobacco, alcohol, etc. l Evidence of a pro-active attitude when preparing staff and premises for the impact of new legislation. l Innovation, whether developing training techniques, voluntarily imposing restrictions on ‘problem’ products or other new ideas.

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sponsored by

British American Tobacco is a leading international tobacco company with brands sold in more than 200 markets.

In the United Kingdom, BAT continues to build its brand portfolio to address the key needs of adult consumers. The key brands for BAT UK are Pall Mall, Cutters Choice and Rothmans.

British American Tobacco recognises the time, dedication and talent it takes to provide excellent retail service and is therefore delighted to be associated with the Employee of the Year Award.

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grocer

employee

of the year

awards 2015

Staff are the lifeblood of any business. Without their skills, determination and quality, delivering business targets would be almost impossible. Your staff provide something special and here is the chance to thank someone for their dedication, ideas and hard work. We want to hear why your employee is Scotland’s Employee of the Year.

Entry is open to staff members below the level of store manager in independent and symbol c-stores and co-ops.

We’d like nominators (store owners or managers) to give us: l A short introduction to your nominee – including his or her full name, their role in the business and their history in the store. l Your reason for the nomination. Tell us what makes your employee special.

Judges visiting short-listed entrants will be looking for: l Enthusiasm for the job, the business and the customers it serves. l Examples of dedication and hard work. l Excellent awareness and implementation of all responsible retailing requirements. l A real interest in retail and in making the best of the business through key retailing skills and activities such as merchandising and customer service. l Enthusiasm for self-improvement through training and development, and keenness to help others develop their skills. l Evidence of ‘going the extra mile’ to make something work well. l Evidence of a special relationship with the store’s customers.

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Camelot UK Lotteries Limited, operator of The National Lottery, is proud to support the Scottish Grocer Awards and to sponsor the award for The National Lottery Retailer of the Year.

With around 70 percent of the adult population playing our games nowadays and over £31 billion having been raised for National Lottery Projects since 1994, The National Lottery touches the lives of communities the length and breadth of the UK and benefits millions of people’s lives – just as the independent retailer sector does.

We would like to take this opportunity to recognise and thank Scottish independent retailers for their ongoing support.

national lottery retailer of the year

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Your entry should demonstrate, in no more than 100 words and including supporting photographs, how you have raised in-store standards for The National Lottery.

The judges will be looking for: l Scottish independent retailers who consistently score 10/10 for Site+Stock+Sell. l Retailers who can demonstrate a passion and desire for maximising returns to National Lottery Projects through maximising their own

National Lottery sales (including National Lottery Fast Pay participation, feedback from our Retail Sales Team and elements of sales) l National Lottery retailers who use National Lottery stands and PoS to best effect. l Retailers who effectively grasp the opportunities provided by special National Lottery events and by major rollovers.

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The National Lottery Retailer of the Year Award recognises excellence in National Lottery retailing. Camelot’s in-store retailer programme, Site+Stock+Sell, is dedicated to aiding Scottish independent retailers grow sales through excellent brand communication in-store, a highly engaging sales force and by providing leading-edge Point of Sale material.

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licensed retailer of the year

Beer, wines, spirits and other drinks play a major role in many Scottish local stores. However, drinks is a category that needs careful attention and care. We’re looking for a retailer who provides a great drinks service and who does so creatively and responsibly.

Are you our Licensed Retailer of the Year?

Judges will be looking for l A great range of beers, wines, spirits, ciders and other drinks that is well-tuned to the needs of the store’s customers. l Interest in developments in the drinks market, including product knowledge, product provenance, new product launches

and seasonal marketing activity. l Excellent understanding of the importance of good chiller display, on-shelf display and, if appropriate, off-shelf stacks. l Excellent merchandising and good understanding of the part played by various pack sizes in drinks displays. l Good use of promotional activity within the regulations defined by Scottish laws on alcohol retailing. l Good training for alcohol-retailing staff.

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l Full compliance with laws, regulations and best practice in alcohol retailing.

The Kestrel brand is very proud of its Scottish heritage which is bound up with the history of the brewery and its surroundings. The brewing credentials of Kestrel lager beer are also firmly Scottish, with all of the barley used in the brew recipe originating from local farms, and the water from a nearby natural source. Kestrel is proud to sponsor the Licensed Retailer of the Year Award category for 2015, and looks forward to congratulating the winner on the night.

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The Post Office believes combining a Post Office with a strong retail offer is the way forward and that the two benefit each other in terms of footfall and convenience for customers.

There are more than 1400 branches in Scotland - from remote island communities to our large towns and cities - and more than a million customers visit them every week for a range of essential services.

We provide the things that are important – travel money, tax for the car, passports, postage, insurance, mortgages, savings and easy access to local and national government services.

Combine that offer with successful retail and you have an essential offer for any high street.

post office retailer of the year

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grocer awards 2015

The Post Office is modernising its network and many Scottish retailers are taking up the opportunity to play their part in providing crucial services to customers and communities throughout the country. Are you our Post Office Retailer of the Year?

Judges will be looking for l Excellent provision of Post Office services in a business that also provides an excellent local store. l Clear understanding of the local area and of the store’s and Post Office’s customers. l Commitment to providing key Post Office services and store service through hours that offer excellent convenience to customers. l Very high standards of reliability, professionalism and competence that suit delivery of important financial and personal services. l Good training and great communication with staff on all aspects of Post Office and general service. l Enthusiasm for on-going development of store and Post Office services.

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The Retail Data Partnership supplies and services the ShopMate EpoS system for independent retailers in the convenience, news and offlicence sectors.

We believe that good retailers need the tools we provide to maintain and improve excellent businesses.

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grocer awards 2015

retail technology award

Good use of retail technology can improve the commercial performance, security and consumer appeal of a store. Are you using technology to good effect? Will you be the winner of the Retail Technology Award?

Judges will be looking for l Good understanding of how retail technology can aid efficiency, customer service and profitability in retail businesses. l Desire to fully understand the functionality that can be offered by retail technology systems and how that can help a business achieve its short,

medium and long-term goals. l Effective use of technology to enhance performance in core retail functions such as stock control and ordering, cashflow, price control, profit analysis,

news and magazine management, payments services, and security. l Enthusiasm for effective staff training on retail technology. l Good partnership working with retail technology suppliers. l Good use of efficient technology supplied by other partners and stakeholders, which could include wholesalers, government bodies and trade

associations. l Commitment to consider retail technology possibilities when considering refits and other business developments.

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Entrepreneurs see opportunities and follow them through. They have vision, show initiative and work with confidence. And they are the driving forces of virtually every industry.

Scottish Grocer and Border Biscuits are looking for an individual running a business or businesses in Scottish independent retailing who shows those qualities, who actively seeks new opportunities, works to achieve bold goals and delivers success.

the entrepreneur

award

scottish

grocer

best soft drinks outlet

awards 2015

The judges of the Scottish Grocer Entrepreneur award will be looking for:

l Market knowledge and consumer insight The winner of the Entrepreneur award will have a thorough knowledge of the market they serve as a retailer. That will include a deep understanding of the preferences and requirements of regular customers, of market trends, responses to new product developments, responses to various promotional mechanics and more. l Risk taking A mature but forward-looking attitude to commercial risk is a characteristic of the best entrepreneurs. Our award winner will have been willing to invest and back their own judgement. They may have recently organised a major new project, or expanded an existing business, or developed new strands of commercial activity. l Decision making The winner of the Entrepreneur award will be able to make quick, effective decisions on complex issues, even under pressure. A clear leader, he/she will be an excellent judge of the abilities of others and a skilled delegator, they will be able to motivate colleagues and employees, and will communicate well with key professional advisors. l Flexibility The winner of the Entrepreneur award will have the ability to re-evaluate and respond to new opportunities and to difficulties that arise during the development of projects, during launch activity and in the operation of a business.

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Lanark based Border Biscuits is an independent owned family-run business, founded in 1984. 2014 marks 30 years of us baking brilliant, not boring biscuits, spreading crumbs of happiness along the way.

There are 32 different varieties in the Border Biscuits family. From the best-selling legendary Dark Chocolate Ginger, to traditional flavours like Light and Buttery Viennese and utterly delicious and genuinely different flavour combinations – there’s a Border Biscuit to suit everyone.

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grocer awards 2015

collectables retailer of the year

Collectables provide retailers with a high-value category, worth more than £40m a year. And collectables are especially popular in Scotland, which accounts for 12% of UK sales. They also encourage repeat visits by families, developing awareness of the store and facilitating wider purchasing. It’s a category that offers profit and other benefits to stores that get it right.

In the Collectables Retailer of the Year award judges will be looking for: l A commitment to stock the full current range of market-leading collectables. l An understanding of the need to stock stickers, cards and albums as well as starter packs throughout the collection period. l Excellent visibility of stickers and cards and of albums and starter packs.

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l Effective use of point-of-sale material in conjunction with the appropriate counter display units.

Founded in 1938, The Topps Company is a world-leading publisher of trading cards, stickers and loads of other cool collectables. Topps Europe Ltd creates products for some of the licensing industry’s top brands such as the Scottish Professional Football League, English Premier League football, Moshi Monsters, Disney, Marvel, Star Wars, WWE, Dr Who, Skylanders and many more. Topps in the UK currently enjoys over 70% market share of the current UK Collectable market. Our top-selling collection Match Attax is the world’s best-selling trading card game ever!

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store manager of the year

sponsored by

Tennent’s Lager is Scotland’s leading alcohol brand and has been brewed since 1885 at the historic Wellpark Brewery in the east end of Glasgow, which was built by H&R Tennent in 1740 and today is the oldest running commercial concern in the city.

Tennent’s Lager is known as an industry pioneer, recognised as being the first commercial lager to be produced to scale, and was at the forefront of introducing canned and draught lager to the UK. Tennent’s Lager is one of a family of Tennent’s products, including Lemon T, a light lager with a refreshing lemon taste, and will be shortly complemented by Black T, a stronger lager based on Tennent’s successful Export range.

WELLPARK BREWERY

scottish

grocer awards 2015

Scotland’s stores play a vital role in communities throughout the country. Some are owner-operated but many are run by some of the most vital people in the industry – store managers. We’re on the search for some of the very best. Are you our Store Manager of the Year?

Judges will be looking for l Excellent knowledge of the store, its customers, and its place in the local community. l Excellent people management skills and a commitment to the development of colleagues. l Great communication with customers. l Excellent core retailing skills including merchandising, display, ensuring availability, stock control, cost control, wastage control, upselling and making the best of promotional activity. l Great communication with the owner… or regional manager and other senior management if part of a large group. l Willingness to feed back and play a full part in all projects and discussions on the store. l Full knowledge of all legal, regulatory and compliance issues and a strong commitment to responsible retailing. l Strong interest in the retail industry and a commitment to continuous learning and development.

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sponsored by

Kerry Foods is proud to be sponsoring The Scottish Grocer Chilled Store of the Year award. The chilled foods category is worth £21.6bn, as the channel’s fastest growing category, chilled presents a huge sales opportunity and it is great to celebrate excellence in class. Kerry Foods, the expert in chilled, is committed to working with the Convenience Channel in unlocking the opportunities.

This exciting award will be given to the store which can demonstrate how it is taking maximum advantage of the chilled food opportunity. Chilled foods can present a number of challenges to the retailer. We want to know more about your approach. Do you use best practice throughout your chilled operations? Are you applying established techniques with an individual twist?

The award isn’t all about having the most chilled space for your store, but about making best use of the space you have.

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grocer awards 2015

chilled store of the year

The judging criteria will include: l Range: Demonstrate initiatives that have tailored your chilled range to maximise the opportunity presented in your store. l Merchandising: Evidence of excellent merchandising. Ease of shopping is paramount, and with the average time spent in store as little as three minutes, and over 70% of purchasing decisions made at the fixture, many retailers gain significantly from improvements to their merchandising. l Promotions: You should demonstrate an ability to maximise sales uplifts through promotional activity in your chiller to drive incremental purchasing, making good use of point-of-sale materials. l Operational excellence: General good store practice covering on-shelf product availability, fixture cleanliness, price labelling, stock rotation, sales-based ordering and waste management.

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TWO AWARDS: • Milk Category • Yogurts/Desserts Category

dairy

award

scottish

grocer awards 2015

MILK

YOGURTS AND DESSERTS

Milk is one of the most important items sold in any convenience store, drawing footfall and driving revenue.

Chilled yogurts and desserts provide a growth area for the retail sector, catering to those with a sweet tooth as well as those with an eye on the waistline.

An intelligent approach to selling this crucial staple can yield huge rewards, proving a good milk retailer is a good overall retailer.

What would make you Milk Retailer of the Year?

This award recognises the retailer who is using their skills to make the most of this booming category.

The judges want to see:

l Well-merchandised fixture that reflects consumer trends.

l Layout and signage that drives sales of yogurts and desserts.

l Appropriate product range for consumer base.

l A core range of the best-performing brands with a balance of healthy products and indulgent treats.

l Strategic utilisation of signage, refrigeration, POS. l Striving for category growth.

l Variety of sizes and pack combinations to meet customer needs.

l 100% focus on full availability.

l Up-to-date with market trends and NPD. l Maximisation of meal and snack occasions (breakfast/dessert/ on the go).

Our regional-label packs promote traceability and help customers meet the increasing consumer-led demand for produce with provenance.

sponsored by

Müller Wiseman Dairies processes and delivers around 30% of the fresh milk consumed in Britain every day. We are the home of some of the country’s best loved milk brands but the star of our show is undoubtedly the iconic Müller Wiseman Black & White brand milk.

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sponsored by

Glen’s is the No 1 spirit brand in the Scottish convenience channel with over 70% market share and retail sales of £36mn pa.

Glen‘s vodka is the brand of choice for many loyal consumers throughout Scotland, with growing distribution in many regions of England.

The Loch Lomond Group has embarked on many exciting developments for the Glen’s brand.

scottish

grocer awards 2015

industry achievement award

This is an award for an individual who has made his or her mark on Scotland’s independent trade, for the benefit of all. Scotland’s convenience retailing trade has undergone huge change in recent years and the near future promises much more of the same.

The most important influences on the trade are the people who play their part in it – as owners and entrepreneurs, managers and educators, activists and innovators.

The judges will be looking for: l Evidence of dedication, ideas and opinions that have provided valuable insight and growth throughout the industry. l An individual who has achieved substantial commercial success in the wider business world through exceptional vision and business understanding. l An individual who demonstrates an innovative approach which has either radically changed an established practice, or introduced a new practice, for the benefit of the industry as a whole. l Someone who demonstrates outstanding commitment to relationships with others including suppliers, employees and the community.

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rules and regulations l The 2015 Scottish Grocer Awards are open to all independent convenience and grocery retailers, licensed and nonlicensed, operating stores in Scotland. l Stores can be located anywhere in mainland Scotland or the islands. l The word ‘independent’ covers grocers, convenience stores and independent off-licences. Entries are invited from retailers who use cash and carries/delivered wholesale; are members of a symbol/buying group; own one or several stores or manage one or several stores. l Entrants may enter more than one Awards category. The criteria for each category is contained within this entry brochure - each Award is clearly listed. Supporting material must be specific to each category entered. l Entries will be accepted on official entry forms only. Photocopied and faxed entry forms will be accepted as well as those emailed and on-line entries. Illegible or incomplete entry forms will be discarded, as will those which have not been signed or dated. l Entrants are strongly recommended to submit additional material to support their entry. This will assist the judges in the initial shortlisting and all relevant material will be considered. Information should be supplied in triplicate. l The Symbol Store of the Year award has two sections. Awards will be presented to retailers with a single operation and more than one store. Please make it clear which section you are entering. The Dairy award also has two sections, Milk and Yogurts/Desserts. l Judging will take place in a number of stages. The Editor of Scottish Grocer and an independent judge will consider all entry forms and supporting material in the first instance, at this stage the judges may seek further information.

A shortlist is then drawn up and only these entrants shall receive a pre-arranged visit from at least two judges. l The winner receives the Scottish Grocer Award Trophy and individual sponsors may supply additional prizes. The winner and the highly commended entrants receive certificates, and all feature in the Scottish Grocer 2015 Awards public relations programme, with news releases sent to appropriate local, national and UK-wide media. l The 2015 Scottish Grocer Awards dinner will take place at the Hilton Glasgow, William St, Glasgow on Thursday 12 March 2015. l All enquiries about the 2015 Scottish Grocer Awards should be directed to Susan Meikle on 0141 567 6041 (fax 0141 353 2336) or e-mail: organisers@peeblesmedia.com. l Closing date for entries: Friday 7 November 2014.

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entry tips Entries are very much enhanced by the inclusion of a statement of support, detailing the special qualities of the entrant/nominee.

Support material may include: l Photographs: Internal and external premises shots are

helpful, as are shots displaying store services and product ranges. l Reviews from local publications/press cuttings.

Every little helps, so fill out the entry form opposite and post it along with your support material to the address below: Scottish Grocer Awards 2015 11/12 Claremont Terrace, Glasgow G3 7XR Supporting material may also be sent by email to: organisers@peeblesmedia.com Rules and regulations are available from the organisers upon request by contacting 0141 567 6041 or emailing organisers@ peeblesmedia.com

l Examples of marketing and promotional activity.

You can also enter online: www.scottishgrocer.co.uk l Training commendations.

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entry form

Please tick the boxes of all the categories being entered – you may enter as many or as few categories as you wish, however should you wish to enter more than one store, a separate form will be required for each.

If you are entering on your own behalf please complete parts A and B. If you are nominating someone else please complete parts A, B and C. Send entries to Scottish Grocer Awards 2015, 11/12 Claremont Terrace, Glasgow G3 7XR, fax 0141 353 2336 or e-mail organisers@peeblesmedia.com to arrive no later than Friday 7 November 2014.

PART A Please tick the category or categories to be entered. You may enter, or nominate, in as many categories as you wish.

Best Soft Drinks Outlet of the Year

PART B Name of entrant or nominee..................................................................................................................................................................................................

Sponsor: Coca-Cola Enterprises Ltd

Position................................................................................................................................................................................................................................................

Champion of Beer Award

Name of business or outlet.....................................................................................................................................................................................................

Chilled Store of the Year

Address of business or outlet.................................................................................................................................................................................................

Sponsor: Molson Coors Brewing Company Sponsor: Kerry Foods

City Store of the Year

.................................................................................................................................................................................................................................................................

Sponsor: Barr Soft Drinks

Daytime Tel:.......................................................................... Email..........................................................................................................................................

Collectables Retailer of the Year Sponsor: Topps

Are you a member of a symbol/retail group?

Community Champion Award

If yes, please specify ................................................................................................................................................................................................................

Confectionery Retailer of the Year

How long have you been in business?

Sponsor: Mondelez International

Yes

No

Sponsor: Mars Chocolate UK Ltd

Dairy Award

Less than 3 years

3-5 Years

6-10 Years

11-20 Years

Over 20 Years

Sponsor: Muller Wiseman Dairies Milk Yogurts/Desserts

Are you a member of a retail trade organisation?

Employee of the Year

If yes, please specify..................................................................................................................................................................................................................

The Entrepreneur Award

Are you licensed?

Sponsor: British American Tobacco

Yes

Yes

No Do you sell news/magazines?

No

Yes

No

Sponsor: Border Biscuits

Independent Retailer of the Year Sponsor: Booker Wholesale

Industry Achievement Award

PART C

Sponsor: Glen’s Vodka

Fill in this section, with your own details, if you are nominating someone else for an award – for

Licensed Retailer of the Year

example, a friend, partner, employee etc.

National Lottery Retailer of the Year

Nominator’s name........................................................................................................................................................................................................................

Sponsor: Kestrel

Sponsor: Camelot UK Lotteries Limited

Post Office Retailer of the Year Sponsor: The Post Office

Responsible Retailer of the Year Sponsor: Imperial Tobacco UK

Nominator’s address...................................................................................................................................................................................................................

Daytime Tel:.................................................................................... Email......................................................................................................................................

Signature................................................................................................................................................................Date..................................................................

Retail Technology Award The Retail Data Partnership

Store Manager of the Year

NB The owner/manager of the store must also sign below if he/she has nominated a member of staff for the

Sponsor: Tennent’s Lager

Employee of the Year Award

Sustainable Retailer of the Year

Signature................................................................................................................................................................Date..................................................................

Symbol Store of the Year:

Get more information on these categories at www.scottishgrocer.co.uk

Sponsor: Resource Efficient Scotland

Sponsor: Scottish Grocer One store More than one store

Tobacco Retailer of the Year

Enter online at www.scottishgrocer.co.uk

Sponsor: Philip Morris Limited

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In conjunction with Scottish Grocer

www.scottishgrocer.co.uk

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