Chandler Creek
Chandler Creek
Chronicle
February 2012
Volume 2, Issue 2
Official Publication of The Chandler Creek Homeowners Association
President’s Corner Well, we are one month into the new year and we’d like to say thank you to those Chandler Creek homeowners who have paid their 2012 annual assessments in full or requested a payment plan. Many homeowners may not realize that when assessments aren’t paid on time, it ends up costing all homeowners as the HOA has to expend extra funds to collect the past due assessments. Those extra funds can be made up of collection fees charged by the management company, attorney fees, lien fees, etc. While those fees are charged to delinquent homeowners, the HOA has to pay them up front. Essentially, delinquent homeowners end up paying to have their own past due assessments collected. These collection costs can be easily avoided by paying in full or by requesting a payment plan. If you have not yet paid your assessments in full, it is not too late to pay them in full or request a payment plan. A payment plan request form was mailed to all homeowners along with the annual statement. If you need another copy, please contact Alliance at 347-2888. The first round of collection letters will be sent out mid-February giving homeowners 30 days to pay in full or request a payment plan. After 30 days, liens will be prepared for those accounts that are still delinquent and are not on a payment plan. This is not an action the HOA takes lightly, but it is
Copyright © 2012 Peel, Inc.
a necessary action to compel delinquent homeowners to pay their assessments. It would be unfair to those homeowners who do pay in full and on time if the HOA did not adhere to its collection policy. If you have any questions about the collection policy or the payment plan options, please let us know. You can contact Alliance directly or contact the HOA at chandlercreek@gmail.com. We’d also like to remind everyone that while the pool is in the offseason, the restrooms are still accessible to those with an active pool key. However, some of our residents have gone to great lengths to “trash” the restrooms. Please keep an eye out for this type of behavior and report it to Alliance. Also, a few of the HOA’s “no fireworks” signs were stolen shortly after they were put out. While we do not wish to believe it was our own residents who stole them, we want to remind everyone that the signs are the property of the HOA and they are not to be removed or tampered with. Thanks for your understanding and cooperation. The HOA is in the process of purchasing a new community bulletin board that will be installed in the park close to the pool house. This will allow the HOA to post important notices, the board meeting agendas, as well as other useful information. Keep an eye out for this in the next few weeks.
Meet Your New
Community Manager My name is Vangie Bocanegra and I am your new community manager representing your community, Chandler Creek. I have been in property management for over 18 years. I started in this field with one of Austin’s largest property management companies and I have been with Alliance Association Management since 2004. I have earned the Certified Manager of Community Associations credential (CMCA), awarded by the National Board of Certification for Community Association Managers(NBC-CAM). My c u r r e n t p o r t f o l i o c o n s i s t s of condominium, townhome and single family home communities. In 2011 I also received an appreciation of individual award with Alliance Association Management. I am very excited to add your community to my portfolio and I look forward to meeting and working with each and every one of you. If you have any concerns or questions please don’t hesitate to contact me.
Woody President-CCHOA Chandler Creek Chronicle - February 2012
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