What's New, April 2017 | Penn Medicine

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WHAT’SNEW P E N N S Y L VA N I A H O S P I TA L

APRIL 2017

PUPPIES & KITTENS

OFFER EMPLOYEES AN RX FOR STRESS Pennsylvania Hospital Focuses on Caring for the Care Provider May 11 will mark PAH’s 266th birthday, and while we celebrate the excellent care we provide for our community, we must also recognize the importance of caring from within by providing support and resources to promote the health and wellness of PAH’s staff and faculty. That’s where PAH’s Care for the Care Provider (C4CP) program comes in—it’s dedicated to promoting a culture of empathy, reliance, and work/life balance while also reducing the stress that health care providers often face.

“Whether providing direct patient care at the bedside or supporting those who do, we are all touched in one way or another by unanticipated events that can cause emotional distress,” Vanek said. “C4CP gives care providers a safe place to talk about how their work impacts them and lets them know that they are not alone. It also helps foster selfreflection and emotional intelligence so that team members can recognize signs of second-victim phenomenon within themselves and in their peers.”

“We started this program because there was a growing recognition both here at PAH and nationwide that care providers also need support in order to thrive at work and provide the best patient care,” said Florence Vanek, MSN, RN, a professional practice consultant at PAH and chair of the C4CP committee. “We can’t provide safe and quality patient care without also taking care of ourselves.”

Since the program first launched in 2014, the committee has supported several events including mindfulness seminars, health and wellness initiatives, and Paws for Pennsy. Beginning in the summer of 2017 C4CP also plans to roll out a formalized peer support program.

One major challenge the committee seeks to address is what is known as “second victim phenomenon” in which the health care provider is emotionally impacted by a traumatic event such as the loss of patient or a work event that reflects issues the providers faces in his or her personal life. C4CP’s goal is to create a cultural shift away from considering traumatic events as “part of the job” to recognizing their effect on care providers in both the short and long-term.

Last month, C4CP hosted one of its most popular and cuddly events—Paws for Pennsy. Three little kittens, three pit bull terrier mix pups, and Rico, a 6-year-old Australian cattle dog mix all from the Morris Animal Refuge were on hand to provide staff members with some nuzzles and kisses to brighten up their days, all while also helping these animals find forever homes—all seven pets have since been adopted.

AFTER SOME QUALITY ANIMAL CUDDLES,

“The program is dedicated to promoting a culture of empathy, reliance, and work/life balance

83% 90%

OF STAFF REPORTED THEY FELT STRESS-FREE OR CLOSE TO IT

Paws for Pennsy Makes a Positive Impact

The event’s positive impact on employees is clear. In the first of the three previous Paws for Pennsy events hosted by C4CP, participants were surveyed before and after the event about their relative levels of stress and feelings of happiness. Some respondents started off feeling neutral and nearly 53 percent said they showed up feeling very or at least somewhat stressed, and 17 percent admitted to varying degrees of feeling unhappy. But after some quality cuddles, nearly 83 percent reported they felt stress-free or close to it, and 90 percent said they felt happy. “The response to this event has been overwhelmingly positive,” said Vanek. “You can see the smiles and feel the joy for hours and even days after a Paws for Pennsy event.” The Philadelphia Inquirer along with local TV stations CBS3 and 6ABC also came out to cover the adoption fair and help promote the importance of employee wellness in a health care setting. To learn more about C4CP and to see a list of upcoming events, visit: http://uphsxnet.uphs.upenn.edu/pahhome/ C4CP/index.html

while also reducing the stress that health care providers often face.” said Florence Vanek,MSN,RN.

SAID THEY FELT HAPPY

IN THIS ISSUE » Join the 2017 Donate for Life Hospital Challenge

» Happy 266th Birthday, Pennsylvania Hospital

» Gearing Up for Nurses Week 2017

» American Red Cross Blood Drive – May 12, 2017

» Remembering Robert Cathcart

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4/24/17 1:04 PM


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