COVID-19 has allowed us to adjust our view of employees & re-invent our talent landscape
C OVER
STORY
Flexible organizations, no matter their size, must remain poised for the unexpected - be that a natural disaster, a business system operational apocalypse, a cyberattack that shuts down all applications, a disgruntled former employee purposefully introducing malware or even the death of a top executive By John Gaunt
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fter many months of facing down COVID-19 and the multiple complications it caused companies operating worldwide, enterprises are plotting their next moves in light of a still uncertain future. Companies are investing their time carefully reviewing their past COVID-19 reactions, responses, and, in particular, their employee work-
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ing from home policies and procedures, as well as return-to-office aspirational plans. They are evaluating what immediate actions are taken, often necessarily reactive, and mid to longterm decisions that were made were right on, and which simply didn’t work and why. At Synechron, as a leading digital transformation consulting company to the
financial services industry, we pride ourselves on being agile. We understand the need to pivot quickly and embrace what may be coming down the road and stay future-ready. Flexible organizations, no matter their size, must remain poised for the unexpected -- be that a natural disaster, a business system operational apocalypse, a cyberattack that shuts down all applications, a disgruntled former employee purposefully introducing malware or even the death of a top executive. COVID-19 was not likely on the list of possible mayhem scenarios warranting an update of the business continuity plan for most firms. But, like it or not, the pandemic required rapid and decisive actions. While some others were scrambling to map, build and transition to a digital, remote, virtual way of working, we were ready with our own digital infrastructure already in place. We quickly enabled virtual collaboration tools, like Microsoft Teams and Zoom, and enabled VPN-based access