What We Really Do Is Deliver - Springfield, MA

Page 1


WHAT WE REALLY DO IS DELIVER.

Founded on food , focused on service.

We love what we do and it shows.

Performance Foodservice is one of the largest foodservice distributors in the United States with roots dating back to 1887. From small restaurants to large healthcare facilities, we maintain unique relationships with every customer, delivering innovative services and tools to help them exceed their business goals.

We offer all the convenience of home-town customer service with the resources and negotiating power of a national organization.

What drives us is a shared passion for excellencefrom quality products we distribute to the world class customer service we provide - all delivered by a family of dedicated associates who have helped build Performance Foodservice - Springfield into one of the most respected names in the industry.

Our Team and Our Home Built with Your Success in mind...

We are committed to providing our customers wholesome products. Food safety is first and foremost in all of our warehouse operations. Our distribution facility is designed with food safety and operational efficiency in mind.

Geographic Footprint: MA, CT, RI, NY, VT, NH

Total Skus: 14,000+

240,000 square feet of Warehouse and Office Space

51,000 square foot Freezer

1,500 square foot Ice Cream Freezer (-20 degrees)

29,400 square feet Refrigerated (5 temp zones)

28,300 square foot Cooler Dock

67,600 square feet of Dry Storage

Backup Generator on Site

Global Food Safety Initiative 2022 GFSI Audit: 97.28

Total Fleet of Over 250 vehicles

PeopleNet GPS Tracking

Seven Shuttle Depots: New Haven, CT, Lawrence, MA, Worcester, MA, West Bridgewater, MA, Watertown, NY, Oneonta, NY, and Binghamton, NY

Fuel and Maintenance performed on site

Scan on Delivery for all invoices

In an Era of centralization of support services and cost reduction in the foodservice distribution industry, someone often gets left behind.......the customer. Performance Foodservice CEO George Holm once said “Nobody knows the needs of the customer better than those that are closest to serving the customer.” We live by that simple message today as we have in the past.

From our President to our Senior Staff, procurement team to customer service, operations team to collections department, all reside right here in Springfield to service your needs. At Performance Foodservice - Springfield our support teams know who you are. If you have a problem that needs solving, a question that needs asking or an opportunity, the right resource is just steps away from providing an answer or solution. Our Account Managers work closely with all of our support departments and have relationships forged on meeting customer’s needs. No work tickets needed… you are our customer, not a work order waiting to be deemed complete. Not a customer yet? Here are some key questions to consider:

Does the company I am doing business with have a President solely responsible for the customers at the distribution center I am purchasing from?

Do all department heads of essential services (Purchasing, Customer Service, Collections, Operations, Sales) report directly to the Distribution Center’s President or do they report elsewhere?

Are all departments staffed locally or are they located remotely, servicing multiple distribution centers?

Do Account Managers have close contact with essential support services (Purchasing, Customer Service, Collections, Operations, Sales)? Could they walk into their office to discuss challenges and opportunities with their customers?

Does local purchasing have full control over what items they stock in their warehouse and the vendors they choose to do business with or is this decided regionally or corporately?

At Performance FoodserviceSpringfield, our answer to all of these questions is YES. We can work to meet your needs and address opportunities right here, right now. Our customers are our most important asset.

Local service, local control.

meet ourTEAM

Our Performance Edge - Specialist team Check to see what our Specialist team has been up to! Learn more about our brands and unique products we carry here at Performance Foodservice - Springfield!

Your Account Manager is there for you to handle your needs day in and day out, but at Performance Foodservice it doesn’t end there. We have a team of specialists that are available to help you grow your business, create excitement, problem solve, keep you up on current trends, bounce ideas off of or anything else you may need.

Nate Waugaman Corporate Executive Chef

With over 30 years of experience in the kitchen, Chef Nate Waugaman has honed his culinary craft and developed a deep passion for creating exceptional dining experiences. Drawing upon his extensive background working in a diverse array of kitchen environments, from fine-dining restaurants to bustling hotel and casino kitchens, Chef Nate brings an unparalleled level of expertise and creativity to every menu he designs and every dish he prepares. By leveraging his extensive experience and boundless creativity, he can help build success.

Segments Manager

Michael brings nearly 20 years of business ownership experience to Performance Foodservice. He brings his experience as an operator, consultant and sales leader to the sales team. Michael works with our special customers within the business review process as well as the development of the company’s specialty segments. He also manages our portfolio of resources for our customers including menu development, engineering & design, operations analysis and technology.

Richard J. Camerota, Sr. CEC Brands Manager

A graduate of The Culinary Institute of America, Richard brings with him over 45 years of food service experience. As the Brands Manager at Performance Foodservice, he continues to rely on his culinary experiences in both food preparation and management to analyze whether clients require a simple or more complex approach for consultative culinary services. He then uses these analytical skills to produce viable culinary and operational solutions.

Joe Reardon

Buisness Development - Higher Education

With over 40 years of food service experience as a chef, consultant, and in distribution. Joe brings a wealth of knowledge mixed with practicality. Passionate about food and those who create, he is our strategic leader of changing the way we look at food. Joe is the originator of our Smaller Planet efforts that begin in 2016 with a focus on local, sustainable, fair trade and humane products as well as engaging in diverse suppliers. Joe can work with customers to develop a sustainable plan that meets both current and future needs.

Susan Dion M.S, R.D., L.D.N. Dietitian Nutritional Business Manager

Sue brings over 35 years of foodservice Industry experience to the position, 20+ years of Sales, with 25 years presenting and training, including over 8 years of marketing experience. Susan is a Registered Dietitian and a Licensed Dietitian Nutritionist. Sue provides oversight on a large multi-unit healthcare account and assists with other healthcare facilities. In addition, she regularly provides support for colleges, universities, schools and feeding programs with information on special dietary needs, allergens and dietary regulations.

William Reid Business Review

William has over 30 years in the foodservice industry, starting his career as a chef in a broad array of restaurants then moved into food service sales. Will is very passionate about Performance Foodservice and our customers. He has a highly energized and passionate team of business development managers and category specialists to support our family of customers for ongoing success.

Adam Corcoran Beverage Specialist

Adam has over 30 years of sales experience including 15 years specializing in the coffee industry. He brings excitement, passion and persistence to the beverage category. His customer first approach leads to great partnerships, longevity and ongoing success for the owners. Through cuttings, site reviews and presentations Adam can ensure you have a beverage program that brings you joy, happiness and PROFITS!

Eric Das Center of the Plate Specialist

Eric’s obsession with food, led him on a journey that had him cooking at an early age, formally training at Johnson and Wales University before working in several fine dining restaurants throughout New England. His journey continued with an opportunity to move into a sales role, eventually working for a National meat company where he honed his craft. Eric brings a chef’s insight to helping customers choose center of the plate solutions and creative ways to menu those products to maximize profits.

John Carpenito Produce Category Manager

John’s uncompromising desire for quality has built one of the strongest Broadline produce programs in the Northeast. Over the years he gained an intimate understanding of the industry, achieved by walking the Boston Market and performing roles including quality control, purchasing direct from suppliers and delivery and distribution. Informative, knowledgeable and on top of the latest trends, John is an incredible resource when making produce decisions in your operation.

Cathy Schmidt Seafood Category Manager

For over 24 years Cathy has been passionately engaged in the Seafood Business. In that time, she’s worked multiple positions in both retail and the food service industry - Cathy has spent the majority of her career directly managing fresh seafood programs. With relationships built with a wide variety of suppliers, Cathy can help guide you in seafood decisions, market conditions and product solutions to meet any need. She is excited to bring her wealth of seafood knowledge to our team.

Jamie Danis Chemical Specialist

After 8 years working for his family owned business Jamie entered the Chemical business with Ecolab’s Pureforce Division as a Sales/Service Route Manager. He quickly established himself as the top Manger in the Northeast and achieved a top 5 ranking for growth in the country. His knowledge of both chemicals and machines as well as his understanding and responsiveness to customer needs help to provide you with the options and service you need.

Nancy Knoepfel Non-Foods Specialist

Nancy brings a unique chef’s and Foodservice operators perspective to Non-Foods. A graduate of the Culinary Institute of America, Nancy worked in a variety of food establishments for years before turning to sales, the past 13 years in both equipment and non-foods. Nancy works to build lasting relationships with customers by listening to their needs and providing unique, cost effective solutions to their non-foods and packaging needs.

Dennis Turk Non-Foods Specialist

Dennis comes to us with over 20 years’ experience as a foodservice distribution professional. He has held many roles including Chemical and Beverage Sales & Service rep, Category Manager in Non-Foods and Grocery/Bakery, and Sales Manager. His passion lies in helping restaurants find those Instagram-worthy tabletop or carryout items that make your food shine. Drawing on his extensive Non-Foods experience and keen attention to detail, he can also assist in specifying the right equipment and supplies to help your culinary concepts become reality.

Joe Kimball Chemical Specialist

Joe has been in the repair of restaurant equipment for over 20 years, the last 16 years have been chemical and beverage service and repair and installs. Have long history with owners and chefs with placements of dishwashers and beverage equipment. Excited to bring my knowledge and experience of the chemicals to the support team at Performance Foodservice-Springfield.

Peter Gallant Regional Director of Pizza/Italian

Peter has over 30 years of experience in the imported specialty segment. He launched his career in restaurant and pizzeria kitchens, before moving to the distribution industry as a truck driver. From there his career expanded, from import specialist to the eventual VP of Purchasing/GM of Roma Foods. Peter’s passion for the pizza and Italian category spans anything from old world pizza making to the new age concepts.

Local. Sustainable. Responsible.

Whether you are looking for Real Food, Slow Food, Farm to Table, Sole (sustainable, organic, local, ethical) Food or are part of the Locavore Movement, we have products to meet your needs. Maybe your interest is to support local businesses that give back to the community, we can help you with that. Or if you are looking for a really great burger, chicken with flavor, in season local produce or sustainable seafood, we’ve got that too.

Why choose Performance Foodservice - Springfield to meet your local and sustainable needs? Our economy of size helps us to negotiate the best pricing possible, while our local autonomy allows us to support the products and vendors that are important to our customers. With so many products available you can have fewer deliveries to supply you with the local, sustainable and ethical products you demand. More importantly we are leaders in the area of food safety, risk and quality. We worry about the food coming thru the back door of your operation so you don’t have to. We work directly with small business owners to make sure that they meet food safety requirements that surpass government regulations assisting in third party auditing procedures when necessary and ensuring proper liability coverages.

FarmSmart As the name implies the brand is based on practicing smarter, better ways of farming including raising animals and livestock. This includes delivering a cleaner label product with attributes such as no use of antibiotics; humane treatment of animals; organic; grass-fed; all natural and no GMO’s. When you see and hear FarmSmart you can feel better about the product you purchase. Our FarmSmart beef program is the first domestic, organic, grass-fed beef private label brand in foodservice. FarmSmart Domestic Grass-fed beef is born and raised in the USA, certified organic, non-GMO and entirely grass-fed and pasture raised on family farms.

Red Tomato – Righteous Produce Established in 1997, and located in Plainville, Massachusetts, Red Tomato is an ambitious non-profit that works its heart out to deliver fresh, great tasting produce while cultivating a more sustainable, ethical food system. Rooted in fair trade, Red Tomato strives to bring fairness, transparency and sustainability to every aspect of the way we do business — including stewardship of the earth, equitable and safe treatment of farmers and workers, wide access to affordable and healthy food, and the financial well-being of both Red Tomato and the farms in our network. Performance Foodservice is partnered with Red Tomato to provide scale to local produce so we can offer to our customers. Each case of Red Tomato produce comes to you with a QR code, scan the code and you can see the local farm where the product was grown along with pictures, the history of the farm and it’s owners. Local produce sourced to the farm, every time.

Since 2017, Performance Foodservice Springfield has been an MSC Certified Facility providing sustainable seafood approved by the Marine Stewardship Council. We have a variety of products available both fresh and frozen. Additionally we have a wide variety of products that meet Monterey Aquarium Seafood Watch standards as Best Choice or Good Alternative. Our branded fresh and frozen farmed seafood also meets BAP Standards. We can work with you to create a sustainable seafood program for you. We are also ASC Certified and Gulf of Maine Research Institute Responsibly Sourced Certified.

Over 2000 Local, Sustainable, Fair Trade and Humane products in stock Performance Foodservice - Springfield carries almost 2,000 items that are local, sustainable, fair trade or humane. From meats, to seafood, packaging, grains, frozen and canned items. We understand that our market is evolving and customers demand more from their food than just great taste.

Sustainable Seafood

Superior Products

Performance Foodservice - Springfield delivers more than 15,000 food and related products, spanning our own exclusive brands, along with national branded items. Through research, development and careful sourcing, we offer the highest quality ingredients, fresh produce, and fully prepared products, in addition to an extensive selection of non-foods and chemicals.

Strategic Brands

Developed to fill specific industry needs determined by our team of experts, our strategic brands are carefully sourced and curated. Braveheart® Black Angus Beef brings premium, DNAtraceable, American beef to our customers. Bay Winds® is a selection of high-end, natural, sustainable seafood. And, our signature Bacio® cheese has a unique flavor and texture that you won’t find elsewhere. Our Area Managers are well-versed in which of our strategic brands best fits any type of business.

Multi-Category Brands

These brands feature a range of products, including meats, dry goods, dairy, produce, and more. Roma® is our nationally recognized Italian foods line with many items imported directly from Italy. Look to Ridgecrest™ for top-tier meats, frozen vegetables, frozen hors d’oeuvres, burgers and veggie burgers. West Creek™ is your go-to for quality dry goods, dairy, produce, meats, food handling products, and more. Choose Silver Source™ for budget-friendly products ranging from food handling to deli meats that still meet exacting standards.

Expertly sourced products delivered on

Customized Solutions

We offer a variety of services that can be tailored to your business.

Custom Cheese Blends

For more than 30 years, we’ve been blending cheese at our facility in Rice, Minnesota. Today we process more than 600 different blends, and can design one just for your operation.

The Freshest Seafood

With decades of fish mongering experience, our seafood specialists inspect and fillet a variety of fresh fish daily. We source around the globe and bring the best cuts to your kitchen. We can even overnight freshly cut fish from our custom facility in Miami, Florida!

Custom Cuts of The Best Meats

Our experienced team hand-cuts the finest meat to exacting customer specifications. From the best burger meat, to the finest steaks, we’ve got you covered.

Fresh Ideas

We are always offering up fresh ideas for your business. Our executive chefs help with menu inspiration, and our internal specialists, trainers and marketing consultants can help with other aspects of your business. We share their knowledge with you!

We have the tools to feed your goals.

For more information on Performance Foodservice - Springfield, please visit PerformanceFoodservice.com/springfield.

The DISH highlights fun and flavorful recipes designed by our award-winning chefs, featuring many of our premium ingredients. The vivid, colorful images will give owners and operators a sense of the eyecatching presentations that guests can expect on the plate. We will also dish on the latest supplier tips and specialty dessert items that can boost business.

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.