8 Conclusion

This book suggests the following solutions: providing attractive salary and compensation; promoting inclusiveness and training for developing cultural competence; and learning new technology. With regard to leadership, the book analyzes the challenges of contracting out, moral and ethical leadership, partnerships, and establishment of an organizational culture. The book also explains the traits and skills necessary in an age of globalization and suggests the adoption of a policy of transformational leadership to deal with the dynamic challenges.

Globalization has brought about new challenges to ensure ethics and accountability. The widespread use of the Internet and communication technology has complicated the issues of privacy and security. The above discussion suggests imposing increased control over corruption, which takes different forms under globalization. It is shown that globalization can be helpful in the reduction of corruption. The book analyzes the issues around the complexity of controlling corruption. Present-day public administration faces the challenge of promoting and maintaining e-governance in the delivery of its services. The book recommends an e-governance system that will be accessible to the population at large. In conclusion, the book emphasizes the importance of sustainability in a shared globe. The implementation of sustainable products and services is a major challenge to public administration. This suggests the establishment of a policy of sustainability in public agencies. These can establish sustainability in their standard operating procedures through the implementation of an environmental impact analysis. The government is responsible for establishing a sustainable procurement policy and facilitating international cooperation. The book has also analyzed the issue of intra- and inter-generational equity in sustainability policy and suggests ways to establish equity in environmental policy.

With its focus on HRM, leadership, ethics and accountability, e-governance and sustainability, the book makes an effort to understand the major challenges of public administration in a globalized world. Future research can expand on each of the issues to present a broader understanding of the problem.