Essex Community Watch June 2023

which? warns about latest dieting fads - page 2

Cyber awards

THE National Cyber Awards, designed to recognise employees of organisations such as the Ministr y of Defence , National Crime Agency, returns to London on Monday 25th September 2023 at the Novotel London West, Hammersmith.

Now in its fifth year and following the huge success of the 2022 event, The National Cyber Awards® rewards those who keep us safe 24 hours a day. It will be sponsored by the National Police Chiefs Council

Fraud crackdown

NEW legislation will make companies responsible if they fail to prevent fraud by an employee if it was committed for the organisation’s benefit If fraud is committed by an employee of an organisation, the organisation must be able to demonstrate it had reasonable measures in place to deter the offending or risk receiving an unlimited fine.

£10m whisky fraud

LONDON fraudster Casey Alexander scammed over £10m from elderly and vulnerable victims in one of the world's biggest ever whisky fraud schemes

Alexander, from Stoke Newington, spun investors lies about the “glamorous and lucrative” market of highquality single malts and rare Scotch, only to run off with their money

He appeared in cour t in Nor thern Ohio and will be sentenced in July.

Holly hits out at the diet...

CHEATS

EVERYONE, at some time, looks at themselves in the mirror and panics because of all those winter pounds they’ve added to their waistline.

Some sign up to the gym, others begin a jogging regime. Or some may decide diet pills are the best answer

Beware, according to Which? some adverts for keto diet pills - one of the most populat dieting aids - falsely imply they're endorsed by Mumset, Dragons ' Den and TV presenter Holly Willoughby.

Malicious investment and cryptocurrency adverts will often pretend to be backed by famous faces to lure you in, but promotions for health products such as diet pills are equally plagued by bogus endorsement.

Which? found a messy trail of dodgy adverts for keto diet pills making misleading claims all over the internet, posted via search engines, online news outlets and various social media platforms.

In October 2019, they reported that a rogue Facebook advertiser called [ketopurediet.com] had pretended to be backed by celebrity Anne Hegerty from ITV game show The Chase

Shoppers reported that the company took additional card payments without permission and then refused refunds. Shortly afterwards, the website disappeared entirely. They have now found similar deceptive adverts all over the internet

A Facebook page for @ketoburndxdragonsdenuk, created on 12 February 2022, falsely claimed to be connected to the BBC TV show 'Dragons' Den'.

This page initially linked to a website called [store.ketoburndx.com] but has recently switched to promoting a website called [ketolife.fit].

BBC Studios told Which? 'there is no link between Dragons' Den and this advertiser'. When we searched for other promotions for 'Keto Burn DX' we found multiple news outlets hosting promotions for similar products.

One example is an advert published on 21 February 2022 in The Jerusalem Post, entitled 'Holly Willoughby Keto UK (United Kingdom) - Is Keto Burn DX Boots Holly Willoughby Scam Or Legit?'

is

Tel: 01268 566743

Mob: 07958 475392

Email:

peterfau67@ gmail.com

Editor: Peter Faulkner

Website communitywatchpublishing.co.uk

The content repeatedly invited readers to buy 'Holly Willoughby Keto'yet the agent for Holly Willoughby told Which? she has never endorsed this product.

Who is behind these fake ads?

The advert hosted on The Jerusalem Post for 'Holly Willoughby Keto' was supplied by an agency called Reckonsoft Ltd The Jerusalem Post said it was 'against any kind of scam or phishing', and has 'blocked the customer.

Reckonsoft Ltd took down all articles once Which? reported them.

If you ' ve seen a product that you ' ve found advertised on social media or a search engine, think carefully about the offer

SHOCKING

EVERYDAY tasks such as drying your hair, keeping warm, plugging in a phone or charging an electric car are being made potentially dangerous by seriously unsafe household products being sold online

A recent survey by Electrical Safety

First (ESF) found nearly four in ten (37%) people are using online marketplaces to compare prices – in a bid to get the best deal there are fears the cost of living crisis will expose even more shoppers to dangerous goods as they look to keep cash in their wallets.[1]

Fresh concerns come as a new investigation by the charity reveals people are more at risk of buying dangerous products online than ever before.

ESF has investigated listings of electrical goods across five leading online marketplaces, including Amazon Marketplace, eBay, Facebook Marketplace, AliExpress and Wish.com. It found more than 50 listings of products for use all over the home, from the driveway to the kitchen, were unsafe.

One EV charging cable purchased from eBay presented a risk of electric shock and overheating when it was tested by a specialist lab Two other EV charging cables purchased from Amazon Marketplace also failed electric shock tests, exposing users to a major hazard

As households continue to grapple with soaring heating bills, ESF found that potentially lethal heaters are finding their way into people’s homes via online marketplaces

A portable heater purchased via eBay proved to be one of the most dangerous products uncovered by the charity With 240 volts running through a heating element easily exposed or accessible through an insecure cover, posing a risk to life

Bargain beauty buys for under £30 were also found to pose a serious safety hazard, with hair dryers and straighteners fitted with illegal mains plugs lacking a fuse presenting both fire and electric shock risks.

Even making a morning smoothie could end in disaster, with one kitchen blender available through an online marketplace fitted with a defective motor which began to overheat and pour with smoke less than a minute after being switched on.

Cyclists were also found to be at risk from unsafe e-bike chargers available on Amazon Marketplace, despite a previous investigation by ESF highlighting their fire risk

Lesley Rudd, Chief Executive of Electrical Safety First , commented: “With so many people feeling the squeeze, we ’ re concerned that more shoppers than ever could be exposing themselves to risk from supposed bargains found on online marketplaces.

“These products can come at a dangerous cost People are buying everyday products like hair dryers and phone chargers, s online without knowing the hazards they present continued on page 17

Electrical Safety First is warning about a dangerous electric wall heater being sold online

Lesley Rudd

These survey statistics are simply...

take our advice

Don’t buy on price alone – not all bargains are worth it!

Some fakes are for sale just below the recommended retail value, hoodwinking shoppers that are too savvy to fall for the ‘too good to be true’ deals

Make sure you do your homework if you decide to buy products below high street retail prices

Don’t just take the seller’s word for it – or the reviewer's!

Beware of a product with solely

from page 16

“Third-party sellers are well aware of consumers ’ desire to save money right now, so they are flooding the UK with cheap, poor-quality electricals through online marketplaces

“We’re even seeing them invest in advertising to drive sales, despite their products putting consumers at serious risk

“That’s why the Government must act urgently to protect people by introducing legislation that forces online marketplaces to take reasonable steps to ensure the products they sell on their platforms are safe ”

This latest investigation is part of the ‘Don’t Be Electricked’ campaign, which saw Electrical Safety First take to the streets by setting up a ‘Shock Stall’ at Berwick Street Market

Members of the public were able to talk to ESF experts and see the hazards presented by the Top 10 Most Dangerous Products:

An energy-saving device, with unsafe plug pins and unapproved internal electronic components This item has already been recalled as unsafe by the Office for Product Safety and Standards (OPSS). Listed for sale on eBay.

A portable heater, with easy access to live parts with 240 volts running through the heating element, posing an imminent risk to life. Listed for sale on eBay

A ‘water-proof ’ extension lead with no water-proof capabilities that presents a significant risk of electric shock. This item has already been recalled as unsafe by the Office for Product Safety and Standards (OPSS) Listed for sale on Amazon Marketplace.

glowing reviews, especially if the reviewers aren’t verified Some sites cross-reference user reviews with their buyer database and label those people as "verified purchasers".

Know where you ’ re buying from Make sure you know where the supplier is based, a ‘co.uk’ URL doesn’t guarantee the website is UK based. If there is no address supplied, or there is just a PO Box, be wary; many sub-standard electrical goods are manufactured overseas, where they will not be safety tested and are produced as quickly and

An EV charging cable failed lab testing, presenting a risk of electric shock and overheating to potentially cause a fire. Listed for sale on Amazon Marketplace

A universal extension lead, found through testing to present an electric shock risk. Listed for sale on Amazon Marketplace

A 5-in-1 hair styler, had an unsafe plug without a fuse and presents a significant fire risk.The product also comes apart easily without the need for a tool, exposing live parts and presenting a shock risk. Listed for sale on eBay

A plug-in light, with an unsafe plug without a fuse and presenting a significant fire risk.The product also comes apart easily, exposing live parts and presenting a shock risk Listed for sale on eBay

A fast charger 20W, with a noncompliant plug and body design that interferes with the socket switch Listed for sale on Amazon Marketplace.

Travel adaptor (universal), with easy access to live parts and presenting an electric shock risk Listed for sale on eBay.

A 3200W food blender, was found to present an overheating and fire risk in testing – produced smoke from the motor when turned on for the first time Listed for sale on eBay

For people who didn’t not get a chance to visit the ‘Shock Stall’ in London ESF has uploaded demonstration videos featuring its technical experts explaining the hazards associated with these products on its social media channels.

cheaply as possible.

Beware of words qualifying an item’s authenticity If the seller claims the product is ‘genuine’, ‘real’ or ‘authentic’ double check the source. Most reputable retailers don’t need to sell their products like this

Stick to reputable retailers you know and trust:This is the most important thing you can do to keep yourself safe

Faulty battery sends an e- scooter up in flames

A hairdryer sold online is set alight putting lives at risk

This is what happens when you buy a faulty charger

CLONED

A GROWING number of hard-pressed car owners are being hit with unfair penalty charge notices for offences they did not commit due to car cloning, according to official data uncovered by heycar .

The online car marketplace has analysed previously unseen data from TfL on the number of ULEZ PCNs being cancelled due to the car being a clone of a legitimate vehicle.

It found a 631% increase in PCNs being overturned due to cloning since the ULEZ was expanded in October 2021 compared to the same period a year ago (641 fines between October 2020 and April 2021, and 4,687 between October 2021 and April 2022, inclusive)

Comparing April 2021 (when lockdown restrictions were being lifted in England) with April 2022 shows an even more alarming rise of 857% (from 61 fines to 584).

Car cloning can take various forms with a criminal either physically stealing a registration plate or having a fake plate illegally made to put on another vehicle.

Cloned number plates are typically used on vehicles that are stolen, unroadworthy or used in illegal activity

In the event of a PCN being issued due to a cloned car, the legitimate registered keeper will be required to provide evidence to satisfy the issuer of the ticket

that their car was not at the time and place where the alleged offence occurred. If they don't appeal they face a ULEZ PCN charge of £160 (reduced to £80 if paid within 14 days)

Car cloning is part of a wider increase in vehicle crime. In England and Wales there was a 7% rise in vehicle theft in 2021 compared to 2020, while hotspot the West Midlands has reported a 37% spike since Covid-19 restrictions were lifted last year.

Figures are the 'tip of the iceberg' Commenting on the findings, heycar’s Consumer Editor Sarah Tooze said:“These car cloning figures are the tip of the iceberg

“Many drivers are unable to provide the evidence TfL requires to cancel the PCN due to the vehicle being a clone.

“Appealing the PCN process can also be complicated and intimidating, which means many more victims will pay the fine to avoid the stress and end the matter.

“The true number of cloned cars in the UK will be much higher but there are no official, national statistics which are publicly available

“We are urging the DVLA to publish car cloning figures so drivers can see the true scale of the problem within the UK.

“There needs to be greater transparency around this serious crime and tighter regulations to help prevent innocent mo-

torists being stung with fines or, worse still, losing thousands of pounds by unknowingly buying a cloned vehicle.”

The Government has a role to play in clamping down on car cloning as although drivers need to prove their identity when buying a number plate from legitimate sources there is still the opportunity to buy number plates on the internet or to have number plates made without checks being carried out.

Further checking and verification of vehicles that have been written-off and repaired before they are put back on the road, and the use of anti-tampering screws to secure number plates to cars could help prevent car cloning

As well as better preventative measures, the appeals process for victims needs to be improved

heycar research found car cloning victims can be forced to go to great lengths to prove their innocence (as the case study below demonstrates) with some local authorities and transport bodies who issue the PCNs requiring information from the police which can be difficult to obtain

Tooze continued:“Car cloning victims should be treated as such. Instead, they can face a ‘guilty until proven innocent’ mentality, which only adds to an already stressful situation ”

If you received an unfair penalty notice, check that your car hasn’t been...

These car cloning figures are the tip of the iceberg. Many drivers are unable to provide the evidence TfL requires to cancel the PCN due to the vehicle being a clone SARAH TOOZE - Heycar

NEWS IN BRIEF

Cowboy builder

A NOTORIOUS cowboy builder once jailed for fraud has struck again - leaving a family £60,000 out-of-pocket and living on a building site

Lee Slocombe , 40, is accused of changing his name to Lee Lewis and star ting up new building firms so customers would not realise he had ser ved three years and seven months behind bars for fraud

He has now been repor ted to police and Trading Standards for allegedly using exactly the same methods to rip off another customer Slocombe claims he followed all the guidelines to make sure all his work was legitimate

Online crackdown

AN international police operation has shut down an online marketplace in which people’s personal and banking details were being bought and sold.

‘Operation Cookie Monster’, led by the FBI and the Dutch National Police but involving law enforcement agencies from 17 countries, has resulted in over 120 arrests, 24 of them in the UK.

The online marketplace, known as Genesis Market, was handling over two million identities when it was taken down.

Most of these were from Netflix and PayPal accounts.

What a character

DERBYSHIRE Police wanted to do something different to raise awareness of scams and have created a new character to make sure their messages have an impact.

As par t of a series of videos and printed material, the sock puppet will ‘ pop up ’ to give advice on spotting a scam and what to do if you ’ re targeted by a fraudster.

The puppet is bright pink, with a blue nose and a shock of bright yellow hair.

It was chosen to front the campaign due to its vibrant, and rather wacky appearance , which should make it a memorable mascot for viewers.

Lives of young boys lives ruined by sex...

BEAST

HOPEFULLY Cameron Osman will be locked behind bars for a very long time when he appears before St Albans Crown Court on June 30 because he has wrecked and ruined the lives of scores of teenage boys across the world

The children’s holiday camp manager used a catfish profile with the same name as Tina Fey's character in 30 Rock to lure teenage boys into performing sex acts on webcams.

Osman, 44, used the alias ‘Lizzielemon’ on social media and pretended to be a teenage girl to strike up sex chats with more than 70 teenage boys around the UK, including in Braintree, Essex

Investigators in the United States uncovered chat logs showing sexual messages by Osman with underage boys in 27 countries His conversations with his victims revolved around a fantasy online world with Osman pretending to be a teenage girl, investigators said.

His victims lived across the UK including Croydon, Edgware and Peckham in London, as well as Cardiff, Glasgow, Belfast, Luton, Portsmouth, Oxford, Chatham, Norwich, Braintree in Essex, Hull, Kettering, Slough,Worcester, plus Plymouth, Southampton and Bournemouth on the South Coast

He posed as a 16-year-old girl on Instagram and other sites, before moving the victims to video calls on Google Hangouts, Discord and Skype But Osman never identified himself, instead telling victims his camera was broken, police said Osman told the boys ‘Lizzielemon’ was from Bristol or Birmingham, that he had a fetish for dominating boys in school uniform and sports kit, and for role playing teacher/student scenarios US comedian Tina Fey played Liz Lemon alongside Alec Baldwin in the hit series '30 Rock', about a fictional comedy show

Over 2020 and 2021 Osman carried out over 30 sex crimes against 76 British boys aged between 12 and 16, Britain's FBI - the National Crime Agency said. He also searched online for underage boys in Columbia in the US, where he was planning to visit Detectives tracked Osman down to a friend’s home in Crowborough, East Sussex, and arrested him in September 2021

He resigned from his job at a holiday camp activity centre for kids in Hailsham, East Sussex, a few days earlier Officers found no evidence of Osman grooming children at the activity centre

When Osman was released on bail as the investigation was carried out, he carried on committing sex crimes and was arrested again on March 27 this year after another victim was found by police In this case, Osman pretended to be a younger man and shared photos of himself with the victim, the NCA said

At St Albans Crown Court last month, Osman pleaded guilty to 36 separate charges, including attempting to incite a child to engage in sexual activity, causing a child to engage in sexual activity, sexual communication with a child, and having indecent images of children The charges included 17 counts of attempting to incite a child to engage in sexual activity, seven of attempted sexual communication with a child and five of causing a child to engage in sexual activity.

Danielle Pownall, NCA operations manager, said after the conviction: “Cameron Osman callously preyed on vulnerable teenage boys, masquerading as a teenage girl for his own sexual gratification I have no doubt, if we had not stopped Osman he would have gone on to commit more severe offending.“

PASSPORT...

to misery if you don’t take proper care

HOLIDAYMAKERS have been warned to be vigilant when booking their trips as scammers are using clever new tactics to con people out of their cash.

The Chartered Trading Standards Institute (CTSI) said that fraudsters are duping travellers into paying for non-existent holidays and ser vices, using increasingly convincing and sophisticated methods to do so

Recent scams spotted by the CTSI included fake ads on social media, featuring stunning pictures of hotels and holiday cottages alongside "too good to be true" prices

The scammers often insisted that their victims pay by cash, via bank transfer or through third-party international money transfer companies such as Western Union, deliberately making payments difficult to trace and non-refundable

By the time the holidaymakers re-

alised that the travel deal was fake, it was too late - the fraudsters had already disappeared with their money

Some victims of these scams didn't even realise that the holiday they'd 'booked' wasn't genuine until they arrived at the airport, only to discover that their flight was non-existent.

Others tried to check in at their hotel after being duped into making a bogus booking, but were told that there was no record of their booking.

Scammers have also been taking advantage of the delays and disruptions caused by recent strikes at the UK Passport Office, by claiming to offer "fasttrack" ser vices to travellers

The CTSI said that it had seen a number of texts and emails from con artists offering quick passport renewalsmeaning that anyone who falls victim to the dangerous scam could be handing over valuable personal data as well as money.

The CTSI has now urged customers to make sure they check the URL of any website they are using to book a holiday, always read independent reviews - not just ones on the website itself - and contact the owners of any holiday cottage they are planning to book directly for confirmation before paying.

In addition, holidaymakers have been strongly advised to pay for their trips

using a protected method such as a credit card, debit card, or PayPal's buyer protection ser vice

CTSI lead officer Katherine Hart said: “Lots of people are preparing to go away at the moment and, unfortunately, there are a lot of adverts on social media advertising cottages and hotels at home and abroad with incredible pictures and fantastic prices These bogus adverts are designed to steal our money, leaving us disappointed and without a holiday

"As with any purchase, do your research, only shop with reputable companies, and make sure you are 100% sure who you are dealing with and what you are getting before you part with any money "

CTSI chief executive John Herriman added: "As always, scammers are quick to leap on any opportunity to take advantage of uncertainty and upheaval

“The exploitation of delays brought about by Passport Office strikes are just the latest example of scammers preying on people's vulnerability.

“People work hard and save all year round for their holidays - scammers know this, but they don’t care

“We can all fight back, though, by being alert, by following a few simple guidelines, and spreading the word about the harm these scams can cause "

Bet3 65 fraud ster is jailed f or 5 years

A N E p p i n g F o re s t m a n h a s b e e n j a i l e d a f t e r h e w a s c o n v i c t e d o f c o n s p i r a c y t o c o m m i t f r a u d b y f a l s e re p re s e n t a t i o n a g a i n s t o n l i n e g a m b l i n g c o m p a n y

B e t 3 6 5 .

J o n H o w a rd , 4 0 o f Ta w n e y L a n e , S t ap l e f o rd Ta w n e y, w a s j a i l e d f o r f i v e y e a r s w h e n h e a p p e a re d a t B a s i l d o n C ro w n C o u r t .

H e w a s a l s o c o n v i c t e d o f c o n s p i r a c y t o c o m m i t f r a u d a g a i n s t b a n k S a nt a n d e r.

H o w a rd h a d d e n i e d t h e c h a r g e s , b u t w a s c o n v i c t e d a t t h e c o n c l u s i o n o f a f o u r - w e e k t r i a l .

H o w a rd w a s p a r t o f a s y n d i c a t e w h i c h c re a t e d o n l i n e a c c o u n t s t o b e t w i t h o u t t h e l i m i t a t i o n s p l a c e d o n a s i n g l e a cc o u n t . H e t h e re f o re c o l l e c t e d b o n u s e s t o w h i c h h e w o u l d n e v e r o t h e r w i s e h a v e b e e n e n t i t l e d . H o w a rd w a s a c c u s e d o f b e i n g c e n t r a l t o t h e c r i m i n a l e n t e r p r i s e w h i c h d a t e d b a c k t o 2 0 0 8 a n d i n v o l v e d o v e r 1 , 0 0 0 o n l i n e b e t t i n g a c c o u n t s . T h ro u g h o u t t h e f r a u d , i t w a s e s t i m a t e d h e re c e i v e d £ 2 3 6 , 0 0 0 . T h e c o u r t h a d h e a rd h o w p e o p l e w i l li n g l y g a v e t h e i r d e t a i l s o v e r t o H o w a rd , w h o t h e n i m p e r s o n a t e d t h e m t o a c c e s s B e t 3 6 5 s e r v i c e s t o u t i l i s e b o n u s e s

D e t e c t i v e S e r g e a n t M i k e M o n c k t o n , Ke n t a n d E s s e x S e r i o u s C r i m e D i re ct o r a t e , s a i d : “ T h e w h o l e e n t e r p r i s e w a s d i s h o n e s t a n d d e s i g n e d t o d e c e i v e t h e g a m b l i n g c o m p a n y.

“ H o u r s w e re s p e n t t r a w l i n g t h ro u g h p a p e r w o r k i n d i f f e re n t n a m e s , re c e i p t s f o r l u x u r y i t e m s , b a n k b o o k s a n d 1 7 7 s i m c a rd s t h a t w e re s e i z e d . ”

Howard was found not guilty of money laundering Co - defendant, Anna Nikolopoulos, 41, of Tawney Lane, Stapleford Tawney who was found not guilty of conspiracy to commit fraud by false representation and money laundering.

Co - defendant Daniel Gorman, 45, of Theydon Park Road, Epping, was also cleared of money laundering, but pleaded guilty to conspiracy to commit fraud. He was sentenced to 16 months imprisonment, suspended for 12 months. He must complete 100 hours of u n p a i d w o r k

City police cracking down on E-scooters

SOUTHEND’S community policing team have been cracking down on the illegal riding of e-scooters in the High Street

This includes an incident earlier this year where a child was knocked over by an e-scooter rider and left injured.

Southend Council introduced the Public Space Protection Order (PSPO) in 2019, and it was renewed last year to include two additional restrictions to allow fines to be issued to people cycling or using escooters in a way which has a negative effect or poses a risk to pedestrians

New signs have been installed around the city centre to warn cyclists and e-scooter users that riding their bikes on the High Street and anywhere in the PSPO area is prohibited.

Breaching the PSPO could land riders with a £100 Fixed Penalty Notice (FPN)

Eleven officers from the town centre team – including three on pedal cycles – were joined by five council community safety officers, and two business improvement district (BID) rangers, to raise awareness of the rules

During one afternoon and evening, they stopped 19 people for breaching the PSPO, took their details and gave them warnings.

Three people were issued with FPNs after deciding to ignore requests to stop riding The cycling restrictions do not apply to police officers or PCSOs who are on duty.

Sergeant Steve Wells, of Southend's community policing team, said: “It’s clear that cycling and e-scooters in the pedestrianised areas of city centre have become a significant frustration for ever yone

“We’re aware of at least two incidents where young children have been knocked over by people on e-scooters.

“Our presence was ver y well received and there were numerous positive conversations and comments from members of the public ”

Southend officers on patrol in the High Street

CR IME AND COMMU NITY NEW S

T H E l i fe o f a v a n d r i ve r w h o s u f fe re d a s u s p e c t e d h e a r t a t t a c k a t t h e w h e e l o f a c a r i n C l a c t o n w a s s ave d by e m e r g e n c y s e r v i c e s t e a m wo r k , s ay s s p e c i a l ly - t r a i n e d p o l i c e o f f i c e r

V i c t o r i a P r i c e

T h e m a n c o l l i d e d w i t h t wo p a r ke d ve h i c l e s i n O l d R o a d i n S e p t e m b e r H e w a s t r ap p e d i n h i s v a n a n d u n res p o n s i ve w h e n o f f i c e r s f ro m C l a c t o n L o c a l Po l i c i n g Te a m a rr i ve d . O n e o f t h e m w a s P C P r i c e w h o, p r i o r t o j o i n i n g E s s e x Po l i c e 1 6 m o n t h s a go, w a s a n o p e r a t i n g d e p a r tm e n t p r a c t i t i o n e r ( O D P ) * w i t h t h e A r my

S h e a n d a c o l l e a g u e m a n a g e d t o g e t t h e m a n o u t o f t h e v a n b e fo re s h e w a s j o i n e d by a p a r a m e d i c a n d , t og e t h e r, t h ey p rov i d e d i m m e d i a t e t r a u m a a n d l i fe s u p p o r t t o t h e u nc o n s c i o u s m a n

Essex Chief Constable Ben-Julian Harrington presents PC Victoria Price with her Commendation certificate

Saved, by an angel

M e a n w h i l e , c o l l e a g u e s wo r ke d q u i c k ly t o c re a t e a s t e r i l e wo r k i n g s p a c e fo r t h e m .

T h ey s e c u re d t h e t h re e ve h i c l e s s o t h a t f i re f i g h t e r s c o u l d m i t i g a t e a ny r i s k o f f u e l l e a k s , c o - o rd i n a t e d ro a d c l o s u re s , c l e a re d s p a c e fo r t h e E s s e x a n d H e r t s A i r A m b u l a n c e t o l a n d , t r a n s p o r t e d d o c t o r s t o t h e s c e n e a n d i d e n t i f i e d key w i t n e s s e s .

V i c t o r i a h a s ke p t u p h e r O D P c red e n t i a l s s i n c e j o i n i n g u s S h e a n d t h e p a r a m e d i c s u p p l i e d t h e m a n w i t h ox y g e n a n d m o n i t o re d h i s v i t a l s i g n s . T h e m a n w a s a l s o ‘ s h o c ke d ’ o n t h re e o c c a s i o n s w i t h a d e f i b r i l l a t o r

“ T h e m a n w a s ve r y l u c k y b e c a u s e a p a r a m e d i c w a s a l s o t h e re w i t h a l l h e r k i t a n d e q u i p m e n t w h i c h I c o u l d u s e . S o we wo r ke d t o g e t h e r t o s ave h i m W i t h o u t h e r, w i t h o u t h e r e q u i p m e n t , we wo u l d n ’t h ave b e e n a b l e t o s ave h i s l i fe .

“ I t w a s re a l t e a m wo r k T h e E a s t o f E n g l a n d A m b u l a n c e S e r v i c e we re g re a t , f i re f i g h t e r s t o o k t u r n s i n p e rfo r m i n g C P R w h i l e we we re t r y i n g t o s ave t h e m a n ’ s l i fe a n d t h e n t h e a i r a m b u l a n c e d o c t o r s a rr i ve d

“ A f t e r a b o u t 3 0 m i nu t e s o f t re a tm e n t , t h e m a n w a s s h ow i n g s i g n s o f l i fe a n d h e w a s f l ow n t o B a s i l d o n H o s p i t a l fo r i m m e d i a t e s u r g e r y ”

V i c t o r i a w a s c o m m e n d e d by E s s e x C h i e f C o n s t a b l e B e n - Ju l i a n H a rr i n gt o n fo r h e r p ro fe s s i o n a l i s m a n d f a s tt h i n k i n g , w h i c h h e l p e d t o s ave t h e m a n ’ s l i fe

“ I s p e n t 1 0 ye a r s wo r k i n g a s a t h ea t re nu r s e a s s i s t i n g w i t h t r a u m a s u r t o d o w h a t I n e e d e d t h e m t o d o “ I t ’ s n i c e t o b e re c o g n i s e d w i t h a C o m m e n d a t i o n b u t I fe e l m o re e l a t e d a n d h ap py t h a t t h e m a n s u r v i ve d a n d we a l l wo r ke d a s a t e a m t o m a ke t h a t h ap p e n I t w a s a g re a t re s u l t ” p ro u d o f h e r c a l m a n d p ro fe s s i o n a l re s p o n s e t o a l i fe - t h re a t e n i n g i n c id e n t ”

Police have got t heir eyes on you...literally

E S S E X Po l i c e a re ke e p i n g t h e i r eye s o p e n fo r yo u . . . l i t e r a l ly.

I n M a rc h , E s s e x Po l i c e ' s R o a d s Po l i c i n g o f f i c e r s c o n d u c t e d 2 5 eyes i g h t t e s t s i n s u p p o r t o f t h e N a t i o n a l Po l i c e C h i e f s ’ C o u n c i l C a m p a i g n , “ I s Yo u r V i s i o n R o a d wo r t hy ? ”

T h e c a m p a i g n a i m e d t o h i g h l i g h t d r i ve r s h ave a l e g a l o b l i g a t i o n t o e ns u re t h a t t h e i r v i s i o n i s go o d b e fo re t h ey t a ke t o t h e ro a d s

T h e i r R o a d s Po l i c i n g Te a m c a rr i e d

o u t o n - t h e - s p o t eye s i g h t t e s t s w h e re n e c e s s a r y t o c o m b a t d a n g e ro u s d r i vi n g t h ro u g h o u t t h e c a m p a i g n ove r a t wo we e k p e r i o d

T h a n k f u l ly, o n ly o n e p e r s o n ( a g e d 9 0 ) h a d t h e i r d r i v i n g l i c e n c e revo ke d a s a re s u l t o f f a i l i n g t h e eye s i g h t t e s t , m e a n i n g 2 4 d r i ve r s p a s s e d t h e t e s t a s t h e i r v i s i o n w a s ro a d wo r t hy !

D r i ve r s , a g e d b e t we e n 2 7 a n d 8 0 , we re s t o p p e d a s t h e re s u l t o f m a i n ly c o l l i s i o n s a n d n o t we a r i n g t h e i r s e a t -

b e l t s : R P U o f f i c e r s i s s u e d t h re e f i xe d p e n a l t y n o t i c e s fo r n o n - s e a t b e l t we a r i n g

D u r i n g t h e s a m e p e r i o d , 2 0 2 f i xe d p e n a l t y n o t i c e s we re i s s u e d t o d r i ve r s c a u g h t u s i n g t h e i r m o b i l e p h o n e s w h i l s t d r i v i n g – w h i c h c o u l d b e a c o nt r i b u t o r y f a c t o r i n s e r i o u s c o l l i s i o n s ( F a t a l Fo u r o f fe n c e ) . D r i ve r s we re m o s t ly m e n a n d i n t h e a g e g ro u p o f ove r 2 5 ye a r s

CR IME AND COMMU NITY NEW S

Cowboy builders sent to prison

T H I S i s t h e s mu g l o o k o f a c ow b oy b u i l d e r w i t h n o m o r a l s , b u t a j u d g e h a s w i p e d t h e s m i l e o f f h i s f a c e .

W i l l i a m E a s t wo o d w a s o n e o f t h o s e t y p ic a l ro g u e b u i l d e r s w h o t o o k p l e a s u re i n c o n n i n g o l d p e o p l e o u t o f t h e i r s av i n g s

E a s t wo o d a n d h i s a c c o m p l i c e J a c k H a rb o u r c o n n e d fo u r e l d e r ly v i c t i m s i n t o b el i ev i n g t h ey n e e d e d u r g e n t wo r k b e i n g d o n e b e fo re c h a r g i n g t h e m a n e x t o r t i o n a t e a m o u n t o f m o n ey.

T h e t wo E s s e x m e n wo u l d o f t e n s t a r t s t r a i g h t aw ay a n d t h e v i c t i m s we re t h e n c h a r g e d g ro s s ly i n f l a t e d p r i c e s

A n i nve s t i g a t i o n c a rr i e d o u t by H ave r i n g C o u n c i l ' s Tr a di n g S t a n d a rd s t e a m a n d E s s e x Po l i c e E c o n o m i c C r i m e Te a m fo u n d t h a t E a s t wo o d , 3 1 , o f C h e l m s fo rd R o a d , a n d H a r b o u r, 3 1 , o f We l l s t ye G re e n , B a s i l d o n , h a d f l e e c e d e l de r ly v i c t i m s o u t o f t e n s o f t h o u s a n d s o f p o u n d s .

A f t e r c h a r g i n g a n e x t o r t i o n a t e a m o u n t o f m o n ey fo r t h e wo r k i t w a s e x a m i n e d by a s u r veyo r w h o fo u n d t h e i r wo r k t o b e ove r p r i c e d , u n n e e d e d a n d p o o r ly d o n e

E a s t wo o d w a s s e n t e n c e d t o t h re e ye a r s a n d t wo m o n t h s i m p r i s o n m e n t H a r b o u r w a s g i ve n a 1 4 m o n t h s e n t e n c e , s u s p e n d e d fo r 2 ye a r s . H e w i l l a l s o b e re q u i re d t o c o m p l e t e 2 0 0 h o u r s o f u n p a i d wo r k a n d w i l l a l s o b e t h e s u b j e c t o f a n e l e c t ro n i c c u r few fo r t h re e m o n t h s a s a c o n d i t i o n o f h i s s e n t e n c e .

C o u n c i l l o r R ay M o r go n , L e a d e r o f H ave r i n g C o u n c i l , s a i d : “ T h i s i s f u r t h e r ev i d e n c e o f t h e o u t s t a n d i n g re s u l t s o u r Tr a d i n g S t a n d a rd s t e a m c o n t i nu e t o a c h i eve , wo r k i n g c l o s e ly w i t h t h e Po l i c e . O u r a i m i s ke e p o u r re s i d e n t s s a fe a n d i n fo r m e d T h e B u y W i t h C o n f i d e n c e s c h e m e h e l p s H ave r i n g re s i d e n t s f i n d t r a d i n g s t a n d a rd s ap p rove d t r a d e r s a n d l o c a l b u s i n e s s e s a n d h o p e f u l ly, re d u c e t h e o pp o r t u n i t i e s fo r c r i m i n a l s l i ke t h i s t o t a r g e t o u r e l d e r ly a n d v u l n e r a b l e ” D e t e c t i ve S e r g e a n t R a c h e l B a rre t t f ro m E s s e x Po l i c e E c o n o m i c C r i m e U n i t s a i d : “ R e m ov i n g o n e ro g u e t r a d e r f ro m t h e c o m mu n i t y a n d h av i n g s t r i n g e n t c o n d i t i o n s p l a c e d o n a n o t h e r h a s p reve n t e d f u r t h e r v u l n e r a b l e p e op l e f ro m p e o p l e s c a m m e d ”

Less dogs stolen, but many more being...

REHOMED

DOG owners in London are most likely to have their pet stolen, with the capital recording the most thefts in the UK for the eighth year in a row.

The Metropolitan Police recorded 396 dog thefts in 2022, analysis of police data by Direct Line Pet Insurance has revealed.

That’s 219 more than Kent, the region with the second highest thefts West Yorkshire saw the third largest thefts in 2022 with almost 130 dogs stolen

While London has topped the list since 2015, there were 26 fewer repor ts of stolen dogs last year compared with 2021

Stolen dog repor ts across Britain dropped by 22 per cent last year compared to 2021, the data shows.

A tightening of average household incomes may have reduced overall demand for dogs, paired with an increase in the number of dogs being rehomed.

Between Januar y and October 2022, the Dogs Trust saw a 50 per cent rise in inquiries regarding dog rehoming

compared to the same period in 2021

But a significant number of stolen dog cases still go unrepor ted and there has been an uptake in the number of people using dog walkers

“We remain a nation of dog lovers As more than a third of UK households own a dog, the oppor tunity for thieves is high, with six dogs stolen each day in 2022,” said Madeline Pike , Veterinar y Nurse for Direct Line Pet Insurance said.

“While there has been a decrease in the number of dogs stolen, animal shelters have seen a sharp rise in the number of pets being rehomed.

“This is likely to be a sign that households are struggling with the cost of living or that they can no longer give their pet the attention they need due to a change in their working patterns ”

Ms Pike warns dog owners to avoid leaving their pet tied up outside a shop or in an empty car. Owners are reminded to keep dogs on leads in busy areas and to make sure their pet is microchipped.

Around 2,160 dogs were nabbed across Britain in 2022 - the equivalent of six dogs each day - but of those stolen, just one in four were returned.

American bulldogs were the most popular breed among British dognappers Ninety were repor ted stolen in 2022, compared with just 20 in the previous year American bulldog puppies can be adver tised anywhere between £1,500 to £5,000 each

Staffordshire Bull Terriers were second on the list to be targeted, with 71 nabbed, followed by French bulldogs, Jack Russells and Chihuahuas

English bulldogs, Cocker Spaniels, German Shepherds, Yorkshire Terriers and Huskies were also among the top 10 stolen breeds

In London Staffordshire Bull Terriers are the most stolen breed, with almost 500 nabbed in the past decade Thir ty-seven were stolen in 2022, with hotspots including Croydon, Bromley and Enfield

It’s paybac k time

A “FAMILY man ” who laundered more than £1m in counterfeit vinyl record sales has been spared jail, but has been ordered to pay back £373,589.64.

Richard Hutter pocketed £1,247,222 selling fake LP vinyls of iconic rock ar tists to unsuspecting customers on his own website and eBay, Bournemouth Crown Cour t heard

The 55-year-old was snared when a customer repor ted him to Trading Standards after he refused to refund a “ ver y poor sound quality” Queens of the Stone Age record

His venture , involving his wife and son, Vinyl Groove UK, involved selling materials by ar tists including The Clash, Nir vana, and Guns ‘ n ’ Roses

Sentenced solely on a charge of money laundering – Hutter was given a four-month suspended sentence and must do 250 hours of unpaid work

Confisca tion order

AN ex-Cambridge University academic and convicted fraudster has paid £1m back to the taxpayer after a National Crime Agency investigation to track his hidden assets.

Ehsan Abdi Jalebi, 42, was sentenced to four years behind bars in 2018 after claiming more than £2m from a green energy project

The NCA proved he was falsifying documents to secure government grants to his company Wind Technologies Ltd.

The CPS applied for a Confiscation Order in August 2021 where it was established that Jalebi had amassed a criminal benefit of £2,095,928.

Ignore this scam

IF someone calls and ask if you want to protect your electric goods by buying a warranty, don’t engage in any conversation

It is likely they are tr ying to make you believe you already have a warranty that has expired, but it’s a scam Register with the Telephone Preference Ser vice or contact your telephone provider to see if they offer call blocking.

Drug lord kept cocaine in a bag...

FOR LIFE

JACK Jacovou bought a 20p bag for life at his local supermarket, but it wasn't for his weekly shopping. It was for hiding drugs.

When Essex Police raided a property in Whitehall Close, Colchester, two days before Christmas they found a bag for life containing four blocks of powder cocaine inside an ottoman In total, the blocks contained 3 5kg of cocaine

Jacovou, 41, of Thorpe Road, Kirby Cross, turned out to be a najor player in "exploiting" people through drugs in north Essex and was arrested as part of an intelligence-led operation.

Jacovou's home in Thorpe Road was then raided during which officers found another 2.8kg of cannabis. In total, police seized £234,900 worth of drugs in the raids.

The Essex drug lord was subsequently charged with possession with intent to supply Cocaine, possession with intent to supply cannabis and being concerned in the supply of cocaine. He admitted all counts and was sentenced six and a half years in prison at Chelmsford Crown Court

Detective Inspector Frazer Low from Essex Police's serious and organised crime unit, said: “There is no doubt that Jacovou was playing a significant part in the supply of Class A drugs across north Essex.

“The drugs that we seized during this operation were destined for our streets, where they would undoubtedly exploit people and cause harm to our communities

“The work of the team in this investigation was exemplary, from identifying Jacovou, to building a case against that was so strong he was left with no alternative but to admit his guilt.

“We will also be pursuing a serious crime prevention order which we believe will put barriers up to a return to a criminal lifestyle when he leaves prison.

“We’ll be working very closely with the CPS in order to secure the order and some really strong conditions within it ”

Chief Inspector Colin Cox, Colchester district commander, said: “We know the sale and supply of drugs has a real impact on our communities, both in terms of vulnerable people being exploited and the serious violence which very sadly often goes alongside.

“Tackling criminals causing the high harm is an absolute priority for the force and I have no doubt that Colchester is a safer place now that Jacovou is in prison.”

Jack Jacovou

TIMES

A PENSIONER who has been targeted by scammers five times has issued a warning for people to be aler t

Denis Robinson, 85, has been the target of multiple scams with the former journalist being hit five times by five different scammers

Mr Robinson is now being suppor ted by a par tnership between Nationwide Building Society and older person ’ s charity Independent Age

The warning comes as analysis of data from Nationwide Building Society showed 25 percent of all scam victims are aged 65 and over

Among the most frequent of scams is what's known as an impersonation scam - this is where the criminal claims to be from an official agency or acts as a family member.

enis described an example of one of the scams, something that is commonly known as a doorstep scam

This is where rogue traders can knock at someone ' s door, claiming to

have noticed something about the home which needs work or improvement

Some will prey on the elderly who may require help around the house to offer ser vices at an inflated price

Denis explained: “The most spectacular scam was when I had a glossy leaflet through my door adver tising gardening ser vices for older people , it looked professional and as a result I didn’t think to check how much the person would charge

“After two hours’ work, he told me I owed him £2,300 and said he’d be in trouble with his boss if I didn’t pay up. I was numb with shock

“Luckily I didn’t have that amount of cash in the house so said I would need some time , he was going to come back two days later, but I contacted the police and never heard from him again ”

Unfor tunately, Denis was then targeted again, he continued: “I’ve also had someone knock on my door, demand-

ing money for work they had done on the outside of the house while I was out I’ve had someone who stole £100 from me after asking me if I had change for £5 ”

Instances of these types of scams are tragically common, and older people are often preyed upon. Shockingly, the data also showed that if someone over the age of 65 becomes a victim to this type of scam then they are likely to lose more than twice the amount of money compared to someone younger

Denis has now warned people to remain vigilant: “You can feel foolish when it comes to scams, and the scammers can be so brazen It’s impor tant to know how to protect yourself, and to have the emotional suppor t there if needed.”

Nationwide and Independent Age are now working together to provide additional suppor t for older members who fall victim to a scam.

Unlucky pensioner was scammed five...

Keeping shops sa fe

OFFICERS from Essex Police Business Crime Team have been busy helping the retail sector stay open for business and closed for crime during the past year

Par t of their work involves liaising with business owners, store managers and community policing teams in all districts to deter and prevent persistent offending, such as shoplifting

In the 12 months to 31 March 2023, cour ts imposed criminal behaviour orders on 21 prolific shoplifters across Essex thanks to this par tnership

The team is currently working with the Crown Prosecution Ser vice to apply in cour ts for a fur ther 12 CBOs with more in the pipeline

Rape v ict im’s torment

A woman from Colchester who was raped while she slept has seen her attacker finally brought to justice.

The woman, who told a court she struggled to leave her house following the attack, enduring years of delays due to the pandemic before finally facing a trial

She was supported throughout the case by a specialist detective and an Independent Sexual Violence Advisor (ISVA)

Her attacker, 24-year- old Shaun Western, was convicted of rape at Chelmsford Crown Court and sentenced to six years and six months

Jailed for t orture ordeal

TWO offenders who tor tured a man across an hours-long ordeal have been jailed for a combined 24 years thanks to an extensive investigation

Wayne Kavanagh, 32 and Thomas Sitek, 27, were sentenced at Basildon Crown Cour t after hearing that Kavanagh and Sitek were having a sparring session with boxing gloves at a house in Canewdon Road, Rochford, but then turned on the poor victim and treated him like a punch bag

Kavanagh of West Road, Shoebur yness, was jailed for 14 years and Sitek, of Elmsleigh Drive , Leigh, 10 years and six months.

THE pub at the centre of a race row becase of its collection of ‘black’ dolls, has pulled its last pint and been forced to close because suppliers pulled the plug on deliveries

Five Essex Police officers removed the offensive dolls from behind the bar at the White Hart Inn, Grays, following a hate crime allegation.

But within a week CAMRA, the real ale organiation, removed the pub from its Good Beer Guide and took down the Pub of the Year dispay

The biggst blow came at the start of May when Heineken and Carlsberg told the pub to stop serving its lager, while maintenance company Innserve refused to continue working on site. This led to the pub's leaseholders closing the doors to customers

Co-leaseholder Benice Ryley cited opposition from the Campaign for Real Ale (Camra) and the suppliers, and said: "I've had enough "

The police seized the dolls on 4 April and the building was vandalised with white paint and had its windows damaged on 16 April.

Mrs Ryley said the collection of about 30 dolls were donated by her late aunt and from customers, and had been in the pub for nearly 10 years

"If they don't like it, they don't have to come through the door," she told the BBC last month.

Heineken UK spokesperson said it told the pub on 20 April to stop serving its beer, and that it would stop supplying materials such as glasses, and said in a statement:

"After being made aware of the abhorrent display feature in the White Hart Inn, we advised the pub owners that we want nothing more to do with them

“They go against everything we stand for. We believe pubs should be places of inclusivity and respect for all people, regardless of their race, ethnicity, religion or gender."

Camra national chairman Nik Antona saidy: "We believe pubs are for everyone - there is never a place for discrimination."

Admiral Taverns, the company which owns the pub building, said: "The licensees have made us aware of their decision to leave the pub. We will be looking to reopen the pub under the management of new licensees "

The dolls are thought to date back to minstrel entertainment shows, when typically white actors painted their faces black and depicted negative stereotypes of black people.

It became a fictional character that appeared in books from Florence Kate Upton in the late 19th Century. The name for the dolls has since been used as a racial slur.

Race row pub is forced to... close

Kiistone really helped with a unconventional transaction, it was a credit to work with Tim and the team who where there to help on both sides immediately. We will definitely be using Kiistone again and would highly recommend to others.

TRUST PILOT REVIEW

INSURED

I WONDER how many of us ever check whether the company we employ to do building or roofing work is properly insured should anything go dramatically wrong

Most builders have to have liability insurance and, in the main, most professional companies do.

But there are some fly-by-night traders out there who would rather take a chance than pay a hefty premium.

So if you are thinking of using a local tradesman in the near future firstly we would suggest you download the Kiistone App so you can sit back safe in the knowledge that you ’ re covered

For those of you who never think of asking to see a copy of the company ’ s insurance liability cer tificate , read on and you will be shocked

Lisa Rober tson, who has two children, lives in a nice semi-detached

house and employed a roofing company to carr y out repairs and tar and reseal the dormer roof above the lounge

That entailed using a blowtorch to seal the bitumen When the job was finished Lisa paid the bill (in cash) and thought nothing more of it

However, that night, during the high winds, something must have been left smouldering and it ended up with the house ablaze That’s when she really hit the roof.

The damage was so bad that Lisa is now homeless and, worse still, she has discovered the builder did not have public liability insurance .

And her hear tache could have been avoided had she known about the Kiistone App to make sure that whatever happens her money and her home would be safe

Or if she had asked the roofer if they were insured and he sent a link showing the renewal date of his policy and the company insured with

If you need a reason why you should sign up to Kiistone, check out Cowboy Builders (rogue Traders) on Facebook and read about the hear tbreak suffered by hundred’s of members.

The Kiistone App has been designed by Tim Mullock and it has been specifically designed to ensure that builders cannot rip you off in the way that these criminals have done .

Kiistone, which aims to protect con-

sumers from rogue traders, provide peace of mind to honest tradespeople and restore faith and improve the image of the building industr y.

Built to reflect Tim's 23 years experience as a tradesperson, Kiistone safeguards all parties interests in a project by holding monies safely in escrow (a neutral bank account)

It offsets project stages (that include tasks mutually agreed by the customer and tradesperson) against money milestones - where funds can only be drawn down after a stage has been completed to the customers satisfaction.

The tradesperson also benefits because they know the money is ‘ringfenced’ allowing them to purchase materials and invest time in a job - leading to immediate payment on completion

All messages, extras and job changes are recorded on the spot to avoid misunderstandings and reflect both parties' conduct should a dispute arise

Kiistone is the key to peace of mind and is a small price to pay when you calculate the thousands of pounds you could lose or the condition your home could be left in.

The message is: Stay alert and do your homework before you employ anyonebetter still use the Kiistone app to ensure peace of mind.

A dormer roof similar to the one Lisa was having repaired

If you employ a builder check that he is....

ESSEX TRADING STANDARDS CAN HELP YOU AVOID SCAMMERS

ESSEX Trading Standards can help you avoid scammers and rogue traders. Don’t be a victim, follow our advice and stay safe at home.

Choose a ‘Buy With Confidence’ accredited trader

Obtain several quotes

Get a written quote detailing exactly what work will be carried out, how much it will cost and what the terms of payment are.

Take your time to make sure you’re happy with what you’re undertaking

Ask a trusted friend/relative for advice

Ask to see identity

A genuine trader will not: Call without an appointment

Ask you or offer to take you to the bank to withdraw cash or make a money transfer

Ask you to pay in full before the work is complete

Insist that you decide about the work they're offering to do on the spot

Ask what your cancellation rights are?

Bully or scare you into doing work

Never be pressurised into buying anything or having any work carried out. Rogue traders and doorstep callers may do unnecessary work, or to a poor standard, and the price may rapidly increase.

To find a reputable trader approved and vetted by Trading Standards visit www.buywithconfidence.gov.uk

For general help and advice or to report a problem with a trader telephone the Citizens Advice Consumer Helpline on 0808 223 11

Follow

Criminals now stealing your mobile phone every...

6 mins

YOUR mobile phone has become the latest target for criminals - not to steal, but to get access to your personal information and, ultimately, your bank account

A phone is repor ted stolen in London ever y six minutes, according to figures released by the Metropolitan Police Between Januar y 1 and August 17 last year, there were 54,159 repor ts of phone theft, which averages 237 a day.

However, only two per cent of these repor ted thefts resulted in the recover y of the device .

Westminster, Camden, Southwark and Hackney had the highest repor ted thefts, with Westminster having the worst numbers. The boroughs of Bexley saw the fewest repor ted thefts.

Essex tops the list for the most robberies in East England with a 47 per cent increase in mobile phone theft during 2022 according to mobile and gadget insurance provider Pier Insurance Managed Ser vices under its trading name loveit coverit,

The company analysed data collected by the Essex Police It revealed last year 597 mobile phones were re-

por ted stolen to Essex police About 40 per cent of robberies repor ted in Essex during 2022 involved a mobile phone and there was a 47 per cent increase in mobile theft from two years ago

Last year 597 mobile phones were repor ted stolen by the Essex police and they repor ted 873 more robberies than Her tfordshire and 1,136 more than Suffolk.

The county had the most robberies in East England, with 1,440 out of 3,920 cases coming from Essex The second-highest region was Cambridgeshire , with 638 robberies.

Recover y rates are equally low across London, with key areas like Westminster, Hackney and Camden all below the London-wide average .

Cases in Scotland increased by twothirds in the last year, according to new research by AI and analytics leader, SAS while phone thefts across the UK have also jumped 31%, as fraudsters target mobiles to access confidential information and log-in credentials.

The SAS study compared the number of cases in November 2022 to

November 2021, based on the volume of fraud repor ted by police forces to the National Fraud Intelligence Bureau (NFIB).

According to the list, Police Scotland has had the biggest increase in fraud referrals - 1,200 in November 2022, up 67% from the same period in 2021

This comes as the National Crime Agency revealed that fraud is now the “most commonly experienced crime in the UK ”

In the UK there were 27,909 cases of fraud referred to the NFIB in November 2022 – a 5% fall when compared to November 2021

Despite this drop, fraud has generally been on the rise across the UK in recent years, with Action Fraud repor ting a 36% rise in fraud crimes in 2021 compared to 2020

Police in Dyfed-Powys, Wales, and Humberside , Yorkshire experienced the biggest drops in repor ted fraud

SAS also conducted Freedom of Information requests to all city police forces across the UK, revealing the growing problem of phone thefts

Liverpool had the highest increasewith four times as many phones stolen in the last year, according to the data10,949, up from 2,112

In London, there were 44,629 cases logged in 2022 up to November across all boroughs - 8% up compared to 2021

The biggest increase in phone theft across the UK

1 - Liverpool - 418%

2 - Coventr y - 136%

3 - Wolverhampton - 129%

4 - Birmingham - 122%

5 - Cambridge - 111%

fca freezes company’s bank accounts

THE Financial Conduct Authroity has imposed restrictions on Independently East Ltd for failing to engage with them in an open and cooperative way.

FCAs actions mean that:

the firm’s bank accounts are frozen

its permissions to carry our regulated activities have been cancelled, and

it is unable to carry out any regulated activities

The concerns with Independently East include whether it can be effectively supervised and holds appropriate resources

It has not provided FCA officers with the information requested about its clients, financial position, or a Financial Ombudsman Service award it was due to pay out.

The outstanding Financial Ombudsman Service award is for an upheld complaint by a consumer who paid £70,000 into Independ-

ently East’s business account. The consumer understood these funds would be used to invest in a bond.

The FCA have looked into this investment and found no evidence to suggest that the money transferred by the consumer to Independently East was invested in a bond or any other form of investment.

It also appears that some of the consumer’s funds were transferred to a director’s personal account.

Making you feel more at home

Emma Stranack Head of Consumer Engagement, Content and Channels

NOT ever yone wants to engage with a regulator, but the FC A hopes their new consumer section will help people feel comfor table and confident in coming forward.

When consumers contact the FC A, they can often be in distress They may need to repor t a suspected scam, check whether a firm is authorised (or not), or find out where to go if something’s gone wrong with a financial ser vice .

As a regulator, one of the core objectives is to protect consumers But with many struggling to pay bills, and scammers often targeting the most vulnerable , our approach had to evolve .

The FC A had to address the challenges consumers are experiencing and make sure people feel comfor table and confident coming to us

Their drive to engage more directly with consumers has not only been an organisational priority, but also a vocational pull for me

“My mother was scammed She lost money, was ver y upset and felt foolish, blaming herself in spite of the fact that the scam was so sophisticated it was ver y hard to spot

“Like my mother, consumers are being scammed, taking risks unknowingly and being treated unfairly

“We need to help them understand risks, their rights and responsibilities, and where to go for help It’s up to us to protect and empower consumers – and what a great reason to go to work in the morning

A new consumer service

The FC A is transforming, and par t of that transformation is the new consumer section of their website It’s the result of

extensive research into how and why consumers engage with the FC A, what they can offer them, and how they can do better

When consumers go to th website , it’s often when something has gone wrong So, it’s impor tant we give them the information they need to help them resolve their issue And it’s vital that we do so in a clear, accessible , and sensitive way

The new section doesn’t tr y to engage consumers on all financial matters, we ’ re not a financial educator Instead, it’s streamlined to focus on the ‘5 Rs’:

Risks: We want to help consumers identify and avoid unwanted risks, and understand what those risks mean for them

Rights: We want to make sure consumers understand their rights, and what they should expect from firms

Remedies: If something does go wrong, we want to make sure consumers know how to complain and claim compensation if their provider goes out of business

Rule changes: Where consumers are affected by our rule changes, we want to make it completely clear when they need to act

Reporting: If they suspect a scam, or have experienced poor conduct, we want to encourage consumers to repor t to us.

A new A-Z glossar y of financial terms has been introduced, with quick definitions and external links to the regulator y family.

Directing consumers to the right place for the right information is a central par t of our strateg y

People are confused about what FC A authorised mans and they don’t always know where to go for help so the new website shouldsimplify that.

In 2021, some 24,000 calls to the FC A were referred to other organisations to resolve

When we aren’t the right organisation to help, we explain why and signpost consumers to the right place .

Latest window scrap offer is easy to see...

through

IF you ’ re thinking about upgrading your home by installing uPVC windows and doors, the thought of a company recycling your old frames for you to buy new ones sounds quite appealing And most people have had salesmen targeting them online offering unique deals using the 'Government Scrappage Scheme'

It’s all lies There is no such thing as a window scrappage scheme , or a Government-backed scrappage scheme .

A group of big-name double glazing brands are offering to replace old uPVC frames for new ones.

All they ask is that you give them your old window frames to recycle and they’ll install brand new uPVC windows which could help you – allegedly – save up to £2,800 on energ y bills, where heat would otherwise be “leaking” through current windows and doors

Let’s analyse the alleged benefits: You’ll be saving up to £2,800 on energ y bills

You don’t need to worr y about your old window frames, just focus on buying new ones!

You’ll be doing your par t for the environment by recycling old frames

that would otherwise end up in landfill

But this is simply not the case Not only do your old uPVC frames not end up on landfill, but there also isn’t even a window scrappage scheme in place It’s simply a marketing attempt to get you to upgrade your windows and doors for new ones.

Even one of the biggest names in the double glazing industr y – who are actively promoting their own window scrappage scheme came out and said “there is no government-backed scrappage scheme ”

Rather than identifying yourself that you may need new windows and doors, these companies are tr ying to force sell you to upgrade your windows and doors because they are offering homeowners “discounts” through their scrappage schemes

So much so that repor ts of window scrappage scheme nuisance calls are now getting out of hand

The truth of the matter is you could still be paying the same amount of money if you were to upgrade anyway and with various scrappage schemes, you may in fact be charged even more!

This is because these companies in-

flate their scrappage scheme prices, so that, they may call it a “discount” when in actual fact, it’s a scheme designed to make you pay more than you need to. What happens to old frames? Despite these bold claims made by some big-name companies, old frames don’t actually end up on landfill if you don’t recycle them

The fact of the matter is, most companies these days will recycle your old window frames anyway. This is because they’re made to be 100% recyclable and environmentally friendly

You don’t need to pay extra to get environmentally friendly uPVC window frames when, any of our installers and their products boast the same features and benefits.

The Double Glazing Network takes pride in working with established, trusted and well-respected double glazing installers up and down the countr y who are backed by ourselves

So if you ’ re ever unhappy with a job that one of our installers do, just get in touch and we’ll do our best to help.

You canfind a reputable window installer by looking at the Double Glazing Network find an installer page .

PLANNING a funeral takes time, it takes energy and it takes a clear head It is not something that should be a last minute decision especially at a time when you are coming to terms with the death of a loved one

This is a decision that requires the agreement, support and input of all close family members and should, if possible, be planned in advance

In fact Pure Cremation will tell you this is something that should ideally be written into your will so everyone is then aware of what your final wishes are.

Because, after all it is not just a question of booking a funeral director, setting a date, then sending out details to all those you wish to invite.

A funeral, whether a traditional funeral or a direct cremation, needs careful thought and discussion so that everyone is happy with the arrangements and satisfied that you are giving the deceased the farewell they wanted

Planning can be overwhelming at a time when your emotions and feelings are high and the last thing you want is to be in dispute with family members about the type of funeral it should be

You also have to consider whether the deceased's wishes are practical or affordable which is why having the arrangements in writing, namely the will, gives you advanced notice of what needs to be done so that you can not only plan ahead, but prepare financially for that eventuality

Your loved one may have requested a specific service If not you can choose whichever you think is the most appropriate

Some examples:

⚫ Religious funeral

⚫ Cremations or Direct Cremation

⚫ Green and woodland funerals

⚫ Humanist and civic funerals

⚫ Burial at sea

Examples of what you will need to know:

⚫ average cost of a funeral today and projected increases

⚫ basic costs and what add-ons increase the cost?

⚫ how much do you want to spend?

continued on page 21

TEARS

from page 20

⚫ do you want a funeral director involved?

⚫ do you want to be buried or cremated, and in which location?

⚫ do you want a service, and if so, do you want it to be led by a celebrant?

⚫ do you want a particular piece of music played?

⚫ do you wish to consider the environmental impact of your choices

⚫ are there people you would like to be notified of your death?

⚫ are there particular clothes you would like to wear in the coffin?

‘Direct cremation’ and ‘direct burial’ Some funeral directors offer these services for a fixed price It is an option if you do not want an event on the day and family would like time to think about and arrange a commemorative event

The funeral director arranges collection of the deceased and cremation at a time convenient to the crematorium.

There may be an extra charge to collect the deceased if death occurs outside hospital or involves the coroner Some companies offer family the opportunity to be present at the committal but usually charge for this.

Direct burial is less common This approach offers a way to reduce costs, as there is no need for a hearse, or limousine, and no ceremony Your family can have ashes returned to them, although this may incur a fee

Arrange a funeral without a funeral director

You can save money if you take responsibility for some tasks usually undertaken by a funeral director

These include caring for the body, completing paperwork, making arrangements with the cemetery or crematorium, and sourcing, purchasing and transporting the coffin

Extras to consider include:

⚫ notice in the local newspaper

⚫ service sheets, type of coffin or casket

⚫ clergy-led or celebrant

⚫ choice of music, limousines, pallbearers, flowers, food and drink afterwards

⚫ memorial or scatter the ashes

⚫ headstone

Latest average figures

* Direct Cremation£1,647 Funeral director burial - £3,942£5,385 (depending on area and this includes

the funeral, professional fees and send-off costs)) Funeral director cremation£3,765

A direct cremation is the most affordable choice for a funeral, because it’s a cremation without a service. Due to COVID-19 restrictions in 2021, this type of funeral has become an ever more popular option

Among those who organised a funeral between February 2020 and July 2021 (during the pandemic), 24% described the funeral as a direct cremation

A send-off is the added optional extras that can make a funeral more personal to the deceased and their loved ones, like the catering, memorial, wake and flowers

This year, send-off costs have dropped to £2,484 (-1 9%) This is probably because organising a farewell in 2021 was almost impossible due to COVID-19 *Source: SunLife report.

Planning your funeral years ahead can save all the ...

No penalties, no worries

EQUITY Release continues to grow in popularity thanks to the trust put in professional providers like Viva Retirement Solutions.

In the past year Equity release customers made 190,374 penalty-free repayments in 2022, up 48% from 2021, saving them £116m in future by reducing compound interest

The number of voluntar y penalty-free par tial repayments made by equity release customers grew by 48% last year, according to the Equity Release Council’s latest repor t

More than 90,000 borrowers reduced their loans by £102m in 2022 by making 190,374 par tial repayments throughout the year, 48% more than were made in 2021.

By reducing their loans in this way, these customers stand to save a fur ther £116m in future interest costs over the next 20 years.

Making voluntar y penalty-free par t repayments was made a compulsor y feature for all products that meet Equity Release Council standards from 28 March last year

The repor t also shows equity release activity reached record levels in the secod half of 2022, despite the after-effects of the mini-Budget in September prompting a slowdown in the four th quar ter

Since then, product pricing has fallen gradually over the last five months to an average of 6.23% at the star t of April 2023, with adver tised rates as low as 5 52%

Product numbers have edged back towards 200, although maximum loan to values have been tightened from 47.0% in August 2022 to 38.7% in April 2023.

David Burrowes, chair of the Equity Release Council, commented: “Modern equity release is an incredibly versatile product. People can choose whether they want to make repayments without fear of losing their homes, and since this feature was embedded into Equity Release Council standards, we have seen people’s usage grow and their interest savings add up.

“By making modest repayments when they can afford to, customers can benefit from their proper ty wealth in the here-and-now while reducing their overall borrowing costs by tens of thousands of pounds."

“A nation where so many pensioners struggle to afford a moderate standard of living simply

cannot ignore the potential for proper ty to help bridge the gap

“Equity release could make a decade of difference or more to someone whose pension income might otherwise only cover a basic lifestyle "

“The option of turning proper ty wealth into pounds in their pocket has never been more impor tant for consumers and our ageing society.

“As the market recovers from the economic shocks of late 2022, it is vital that people consider the role of their homes in covering the costs of later life ”

Paul Saroya of Equity Release provider Viva Retirement Solutions said firstly they go to great lengths to fully discuss alternative options with potential clients, so that they can make a fully informed decision.

“It may be that downsizing or using existing assets is the best initial course of action This way a Lifetime Mor tgage may not be needed at all, and if it is, then the amount required could be minimal,” he said.

“If a Lifetime Mor tgage is best, we then sit with clients and fully explain what impact not making any kind of ongoing payments will have on their future legacy

“We are able to show what differences even small amounts of repayments will make and then come to a happy compromise with clients before they apply for anything so that they are happy before , during and after their plans have finished.

It is always vital that you talk to a qualified equity release adviser, preferably registered with the Equity Release Council like Viva Retirement Solutions, but it's impor tant to understand the benefits and risks.

If you would like to find out more about Viva Retirement Solutions award winning approach to releasing equity from your home , please contact us today.

Equity release is not right for everyone and may reduce the value of your estate. Viva charge an Advice Fee after any completion of £750, typically in the market most companies will charge you £1,695 for this Call free on 0808 109 8751

It may be that downsizing or using existing assets is the best initial course of action. This way a Lifetime Mortgage may not be needed at all, and if it is, then the amount required could be minimal - PAUL SAROYA

Making early payments can save thousands

THOUSANDS PROTEST AGAINST MAFIA KILLERS

TWO months after the arrest of Italy’s most-wanted mob boss shone a spotlight on the mafia, more than 50,000 people marched last month in Milan to remember their victims.

“It hs been 28 years and we are still searching for the truth,” said Paolo Marcone, 50, whose father was killed in 1995 by the mafia in Foggia, in Italy’s southeastern region of Puglia

Francesco Marcone, a local official, had just returned home from work when he was shot in the back. The family believes he discovered something that he should not have, but “sadly the truth has not come out”.

Police estimated the size of the crowd at 50,000 in Milan where, at the foot of the Duomo, a white sheet was laid out bearing the names of 1,069 victims. The Foggia mafia is considered Italy’s newest and most violent organised crime syndicate.

Spanish forgery ring smashed

SPANISH police have arrested 47 people and smashed two crime rings suspected of helping British citizens illegally obtain residence permits by providing them with forged documents at a cost of €1,600 per person.

Officers moved against the two gangs operating in the southern beach resor t of Marbella and the Spanish enclave of Ceuta in Nor th Africa.

They allegedly provided Britons - including criminals - with fake versions of the documents for around £1400 needed to qualify for residency, such as rental contracts, bank statements and bills, the statement added

British citizens lost the automatic right to live and work in Spain when Britain’s exit from the European Union came into force in 2021

But under the so-called Withdrawal Agreement, Britons who could prove they were living in Spain before the end of 2020 though documents such as rental contracts or bank statement could obtain residency.

Police said officials had so far identified 120 requests for residency under this agreement backed by false documents supplied by the two rings.

At least three of the requests were from “criminals who aimed to hide” in the southern province of Málaga on Spain’s Costa del Sol, home to a huge British community

Among those arrested were three of the suspected heads of the gang that operated in Marbella, and two of the leaders of the ring from Ceuta

russian crooks exposed SEVEN Russian cyber criminals who are linked to the group behind some of the most damaging ransomware attacks on the UK in recent years have been exposed and sanctioned by the UK and the US.

The sanctions, announced by the Foreign Office alongside the US Department of the Treasury’s Office of Foreign Assets Control (OFAC), form part of a concerted campaign by the UK and the US to tackle international cyber crime.

They follow a lengthy investigation by the National Crime agency into the crime group behind Trickbot malware, as well as the Conti and RYUK ransomware strains, among others

The NCA assesses that the group was responsible for extorting at least £27 million from 149 UK victims.

SEOUL TURNS TO ROBOTICS

SEOUL, South Korea, has turned to robotics to cut down on crime and make people aware of danger on the streets

The patrol robot, called ‘Goalie , ’ is South Korea’s first urban patrol robot. It’s designed to keep people safe on the streets, day and night, by aler ting people to danger

The robot, which aims to make women feel safer when out on their own, is being rolled out in a residential par t of Seoul with the highest share of women living alone .

ARE WE TOO LENIENT?

MORE than seven out of ten adults think sentences handed down by cour ts are too lenient

A poll for the House of Commons justice committee also found one in seven (15 per cent) believed sentences were about right, and 4 per cent said they were too tough

Of the 2,057 adults quizzed, 55% said anyone over 18 convicted of murdering a child should get a ‘whole life’ tariff

SPANISH CAR RING BROKEN

SPANISH police have disrupted a car smuggling ring after seizing 24 luxury cars at a southern port, including Porsches and Cadillacs, which had been stolen in the United States and were likely bound for Africa

Spain’s Guardia Civil police force said that they had for the past year been investigating signs the southern port of Algeciras was being used to traffic luxury vehicles stolen from the United States.

The luxury vehicles, including high- end jeeps and Aston Martins, were found in containers that arrived on different days.

Police said they suspect the cars, seized as part of their operation “American Stuff,” were meant to be sent to African countries.

The 24 vehicles are worth over €2 million ($2.1 million) and they have since been returned to the United States.

Which? finds some Etsy sellers are a...

RIPOFF

SOME Etsy sellers are ripping off online shoppers by charging up to seven times more than other websites for items falsely presented as ‘handmade’, a snapshot Which? investigation has revealed

Etsy pitches itself as ‘the global marketplace for unique and creative goods’, ser ving ‘buyers looking for an alternative something special with a human touch’.

But the consumer champion is concerned that some shoppers could be ripped off and misled into paying a premium for products adver tised as handmade , but available at significantly cheaper prices with popular retailers such as Amazon, Asda and B&M

In March, Which? analysed the first page of items in a selection of categories on Etsy including furniture , toys and clothes.

Researchers then filtered results to show ‘handmade’ items only and used Google image search to see if they were for sale elsewhere .

More than 20 ‘handmade’ items (23 out of the 192 looked at) were also available on other online platforms or retailers and all but two had a higher price on Etsy. Nine items cost more than twice as much on Etsy than the cheapest price elsewhere

A freestanding ‘handmade’ bookshelf was £59.99 on Etsy, six times the price of an identical item available for £10 on Alibaba, while on Amazon the same product was £28 88 and on eBay it was £28.90.

One seller claims that it is ‘all about designing the best product’, and has been tagged as a ‘star seller’ on Etsy

There are several criteria for becoming a star seller including responding to messages quickly, making at least five sales wor th $300, a star rating of 4 8 or higher on average and dispatching orders on time

The seller’s ‘handmade’ rustic bedside nightstand table was £128 31 on Etsy, nearly three times the price of the same item on Amazon (£43 99) Which? found an industrial coffee table from the same seller available on Etsy for £146.10 but much cheaper on Wowcher (£59 99), Manomano (£84 99), Wayfair (£89 99), Aosom (£99.99) and eBay (£131.99).

Another Etsy ‘star seller’ had a ‘handmade’ shabby chic chest of drawers for £175, plus £25 for deliver y The cheapest price Which? found elsewhere was on B&Q marketplace - £72.99 with free deliver y – a £102 difference on the price of the item, or £127 if deliver y costs are included. Which? checked the details for the seller and found that the profile picture on the account was actually a stock image of a woman wearing a suit During the investigation, the account had 105 products for sale Which? checked seven of those as par t of its

investigation, and found that all were available on other platforms and all were more expensive through Etsy

In the toy categor y, Which? checked a handful of busy books - a popular toy for young children. One ‘handmade’ busy book was also on Alibaba where it could be bought for £4 ($4 40) compared to £27 98 on Etsy - seven times the price .

In women ’ s clothes, Which? found some Etsy sellers claiming items were handmade that were also on Amazon and eBay from apparently unrelated sellers One of these Etsy clothing sellers had made nearly 9,000 sales

One Etsy seller had 19 ‘handmade’ items on sale . Six were actually from Asda, one from Dunelm and one was from B&M Which? found all the other items on at least one other online marketplace .

One Asda side table was being sold as handmade on Etsy for £42 99, while at Asda it was £22 - meaning it was being sold on for nearly double the price A bee print shower cur tain that was £7 at Asda was 3 5 times the price on Etsy (£23.99).

Which?’s research suggests Etsy needs to step up its effor ts to scrutinise claims made by sellers Since Which? notified Etsy of its findings, the company has removed some of the sellers from its platform

The government is currently looking at how misleading adver tising can be better regulated as par t of its Online Adver tising Programme Which? recommends putting in place a statutor y regulator with powers to ensure platforms have sufficient processes in place in order to prevent misleading adver tising, including by issuing fines to platforms that break the rules.

Similar items being sold by Etsy

SCAM MISERY

HOME secretar y Suella Braveman has pledged to stop "text scam miser y " with a new action plan to fightback against fraud.

The strateg y will include banning cold calls on all financial products, such as those relating to insurance or sham cr yptocurrency schemes, as well as plans to work with Ofcom to clamp down on number "spoofing", so fraudsters cannot impersonate legitimate UK phone numbers.

Banks will also be allowed to delay payments from being processed for longer to allow for suspect payments to be investigated.

Opposition par ties said the plans do not go far enough but money saving exper t Mar tin Lewis said they were a "good first step" but progress is likely to be "slow going"

Under the new strateg y, the government also plans to crack down on methods used by scammers to reach thousands of people at once - such as so-called "SIM farms" and review the use of mass texting ser vices to keep these technologies out of the hands of criminals

Meanwhile , Action Fraud - the UK's fraud repor ting centre - will be replaced with a new system within the year, backed by a £30m investment including 400 new investigators

The Home Secretar y said fraud accounts for 41% of all crime across England and Wales and more than 3.7 million offences were repor ted last year - costing nearly £7bn

She pledged to "stop the text scam miser y " , adding: "Our action needs to be bold and firm, but prevention is as

impor tant as any cure That's why there must be an increased effor t to block fraud at source "

And Prime Minister Rishi Sunak said: Prime Minister Rishi Sunak says: ”Fraud now accounts for over 40% of crime It costs us nearly £7 billion a year and we know these proceeds are funding organised crime and terror

“What’s more , new technologies are making these scams easier to do and harder to police .

“It’s time to take the fight to the scammers and fraudsters, and put an end to these crimes which can devastate lives and livelihoods within seconds "

A new anti-fraud champion, Anthony Browne MP, has been appointed and the plans have also been backed by money saving exper t Mar tin Lewis as " a good first step in the right direction"

However he added: "They should improve prevention and prosecution, but it will be slow going Ultimately this is all about putting enough resources in to build a dam to stop the flood I hope we will see that happen."

Suella promises an end to the...

Rishi Sunak