Norfolk Community Watch October 2022

Page 20

NORFOLK COMMUNITY WATCH MAGAZINE KILLER KNIVES BEING SOLD ON THE WEB - P2-3 MP Rose and her abuse hell - P4-5 Euro lottery scam warning - P11 New crime boss’s warning - P12 Debt write-off may be a scam- P20 OCTOBER 2020

Killer knives openly being sold on major websites

ILLEGAL weapons are being sold by third par ty sellers on popular online marketplaces including AliExpress, Ama zon Marketplace , eBay and Wish, a Which? investigation has found.

This demonstrates why major tech firms need to take more responsibility and carr y out better checks and moni toring on dangerous items.

The consumer champion carried out simple searches for banned offensive weapons on popular online market places, including zombie and flick knives, knuckle dusters, swords and batons, and was easily able to find one or more of these potentially lethal items on the re spective platforms at prices star ting from as little as 49p.

The law, including the Offensive Weapons Act 2019, makes clear that none of these weapons should be avail able for sale in the UK and they can not even be owned in a private home

Searching on Amazon, Which? found

more than a dozen listings for friction lock batons masquerading as ‘trekking poles ’ Friction lock batons are a banned offensive weapon It is illegal to buy and to sell these in the UK.

Some of the listings Which? found used special characters, such as ‘bătõň’ , in the title or only used the word baton in the ar twork presumably to avoid detection by Amazon Some of the im ages indicated that they could be used for self defence and fighting.

On eBay, Which?’s exper ts found a variety of illegal swords, zombie knives, and knuckle dusters, including a 23 inch steel serrated-edged zombie knife (£27) and a 27 inch zombie blade with a red fire design (£32)

One seller was offering a combo deal on a karambit blade and a ‘paralysing spray ’ for £13 99 According to eBay’s terms and conditions, none of these should be for sale at all

Which? found the widest selection of

weapons for sale on AliExpress and Wish with simple searches of the terms ‘flick knife’, ‘automatic opening knife’ and ‘spring assisted knives’ re turning dozens of results on each, many priced at less than £10 and some even marketed for self defence

When it came to Wish, Which? was able to find a large number of flick knives and at least a dozen butterfly knives blades that open out into a point even though they are illegal

Researchers also found several belt buckle knives priced from £8, a selec tion of knuckle dusters and a number of concealed blades including a £1 knife designed to be hidden inside a wallet. Other items included friction lock batons, one of which was dis guised within an umbrella and another which was marketed for use in self de fence and had in excess of 30 UK re views

2 DANGEROUS KNIVES T: 012 68 5667 43 M: 07958 75392 c ommunitywatc hpublishin g@gmai l.com
continued on page 3 Published by: Community Watch Publishing, 110 Clifton Avenue, Benfleet, Essex SS7 5QU Tel: 01268 566743 07958 475392 Email peterfau67@ gmail.com Editor: Peter Faulkner Website communitywatchpublishing.co.uk Which? has discoverd that major sites are still selling illegal knives

MIRROR CAMPAIGN HIGHLIGHTS PARENTS FEARS

CHILDREN can buy cheap killer knives in high street stores with shocking ease, a Mirror investigation found Their 16 year old undercover shopper Martha was sold big blades in 15 outlets The campaign took in London, Essex, Manchester and Lancashire

With teenage knife deaths soaring parents would expect shopkeepers to be vigilant when it comes to selling deadly blades to children. But The Mirror investigation found youngsters are able to illegally buy them with shocking ease on our high streets, some for the price of a fizzy drink.

Undercover shopper Martha, 16, was sent in with no ID into 23 shops in London, Manchester and Liverpool and 15 broke the law by selling knives up to 8ins long. Most were small independent shops, where large kitchen knives go for as little as £1 30, same as a can of Coke

But The Mirror also tested larger chains and Martha bought a 6.5ins chef ’s knife in Manchester’s House of Fraser department store In England and Wales, it is illegal to sell knives, apart from penknives with blades smaller than 3ins, to anyone under the age of 18.

The Mirror launched their investigation after discovering trading standards departments had halted test pur chase operations during Covid. It appears many have failed to restart them. Knife crime is up 30% since 2011, and in London alone last year 27 children under 18 were stabbed to death..

from page 2

On AliExpress, Which? found a large number of flick knives, hid den blades, and a raft of ‘self-defence rings’ designed to be worn as knuckle dusters one priced at just 49p

AliExpress also targeted Which? with promotional emails for cut price blades after Which? searched on the site including a variety of cur ved karambit knives, with one priced at just £1 79

Which?’s understanding is that karambits are not illegal to own but are illegal to carr y in public Researchers were also sent an email promotion for a knife with a skull design on the blade , priced at £9 63

On all four platforms, addi tional banned weapons were recommended by the platforms’ algorithms after Which?’s initial searches for weapons Worr yingly, this suggests the marketplaces are not only facili tating the sale of illegal products but perpetuating the problem by recommending other illegal or dangerous products to users.

Amazon and eBay said they had removed all the listings re por ted by Which?. Wish said it is in the process of removing the repor ted listings

Amazon said it would take “ ap propriate enforcement” against

the baton sellers, eBay said it was investigating why the items were not blocked to UK buyers and Wish said it was “exploring action against offending mer chants ”

AliExpress said it had removed the listings. However, Which? has received two fur ther promo tional emails from AliExpress since its initial response one offering a 'self defence' flick knife for £2 83

Which? believes that its latest investigation shows that online marketplaces must take more responsibility and carr y out bet ter checks and monitoring on dangerous items.

Sue Davies, Which? Head of Consumer Protection Policy, said: “It is disturbing that our lat est investigation has uncovered illegal weapons being sold on online marketplaces at extraor dinarily cheap prices and that these tech firms are also pushing additional dangerous items to people This raises big question marks over the checks and mon itoring being done by these plat forms.

“It’s clear that online market places need to take more re sponsibility and prevent illegal weapons appearing on their sites ”

Knuckledusters also easy to buy

DANGEROUS KNIVES 3 T: 012 68 5667 43 M: 07958 75392 c ommunitywatc hpublishin g@gmai l.com
Flick knives for sale on the internet Even Zombie knives easily available

M ore women in danger of abuse as cost of living crisis worsens

MORE and more women are suffering domestic abuse with calls to helplines facbng five hour queues

And this is the other side of the cost of living crisis coin with a third more women repor ting domestic abuse to charities

Several victims and charities say the financial squeeze on families is leading to "unprecedented levels" of women com ing forward

The National Domestic Abuse Helpline is seeing record numbers, with one suppor t worker telling us there is regularly a five hour wait to get through to a call handler.

New research by Women's Aid reveals that 96% of victims say that the cost of

living crisis is making their abuse worse , and 73% of victims say they are scared to leave their abusive home because of fears over finance . Those who do leave face an uphill battle to find accommoda tion, as most refuges are full Sophie Jones, a family suppor t worker at the Cassandra Centre , said: "We're seeing more women coming forward than ever before

“Ever y single day we get more and more referrals. The cost of living crisis is making an already broken system even worse "

Women's Aid is calling on the govern ment for more help. Chief executive Farah Nazeer said: "This crisis is having an unprecedented impact on women

and children and requires urgent action

"We urge the government to provide an emergency suppor t fund for sur vivors to offset the impact of the cost of living crisis

“We also ask that the government of fers discounts on energ y bills to domes tic abuse ser vices that provide lifesaving suppor t

"We are quickly approaching the win ter months where the crisis will only get worse .

“Sur vivors have suffered enough, hav ing been trapped in their homes during COVID, they must be offered the help they need to suppor t their children and to be free from abuse " continued on page 5

4 DOMES TIC ABUSE T: 01 268 566 743 M: 0795 875392 c ommu nitywatch publishin g@gmail .c om

My personal hell by MP Rosie Duffield

LABOUR MP Rosie Duffield revealed she was the vic tim of domestic abuse in an emotional speech delivered to Parliament that had fellow MPs in tears..

In an deeply personal and moving address in the House of Commons chamber, the Canterbury MP spoke in intimate detail of the experiences she endured while in an abusive relationship with a former partner.

She drew a rare round of applause from her colleagues as her voice cracked with emotion after describing the horror of being a survivor of such abuse

Speaking during a debate on the Domestic Abuse Bill on Wednesday , she said people often view domes tic abuse like a cliche scene from “a soap opera”, but said it could happen to anyone at any time – including serving MPs.

“Domestic violence has many faces,” she said. “There are 650 MPs in This Place, 650 human beings. We know that statistically it is highly likely that some of us here will have directly experienced an abusive relationship.

“Abuse isn’t only about those noticeable physical signs. Abuse is very often all about control and power,” she said

In the personal account of her experience, she recalled: “But that’s not how abusers present themselves, it’s not how they win your heart. It’s not how they per suade you to go for a coffee, then go to a gig then

spend the evening snuggled up in front of a movie at their place.

“When they ask you out they don’t present their rage, and they don’t tell you that they like the idea of strong independent successful women but not the real ity.

“They don’t threaten, criticise, control, or exert their physical strength in increasingly frightening ways not yet.

“Not at the start, not when they think you are sweet funny and gor geous Not when they are trying to impress you. Not when they meet your friend, parents or the leader of your political party.

“They don’t do any of that then, it’s only later when the door to your home is locked. Only then do you really start to learn what power and control looks and feels like

“That’s when you learn that ‘I’ll always look after you’, ‘I’ll never let you go’ and ‘You’re mine for life’ can sound menacing and like a warning ”

Ms Duffield then went on to describe the reality of living in a relationship with someone that is controlling, unpredictable and coercive.

She spoke of being ignored by her partner due to wearing “a dress that was too short”, enduring a weekend away during which she was not allowed to leave her hotel room and being forced to pay for all house hold bills and expenses by herself

from page 4

In April, it was revealed how domestic abuse victims were placed in "horrific" conditions, with ant infestations and windowless rooms.

In a special repr t, Sky News discovered that thousands of women and children are unable to find permanent accommo dation after fleeing an abusive home .

Many refuges are full, and victims are often passed around temporar y accom modation for several months even years.

They spoke to one mother who fled with her young son seven years ago And they still haven't been offered a perma nent home .

Karen, who cannot be identified, said: "I naively assumed that when you were

in that much a dangerous situation, there would be this net to hold and grab you That didn't happen

"I've had no help whatsoever from the local authorities I've been dealing with. They don't see me as a victim They just see me as a number

“I'm tr ying to explain that my son is really traumatised and needs a home . He's suffered so much He's been moved six times in seven years He's so unhappy.

"I've not said anything all these years because I'm scared I'm still scared, but the need to speak and tell people what it's really like is greater."

Despite the rise in women coming forward, the most recent crime statis tics show that prosecutions for domes

tic abuse have gone down by 6%.

The Cassandra Centre , an independ ent charity in south London offers sup por t for victims in the capital, receives no government funding.

Sky spoke to several victims there who have never found justice One young mother told us that despite her par tner being arrested 26 times, he was never convicted

A government spokesperson said: "Domestic abuse is a devastating crime that ruins lives. We are working across government to ensure victims, sur vivors and their families are fully suppor ted

"Our Tackling Domestic Abuse Plan invests over £230m, including over £140m to suppor t victims and sur vivors "

DOMES TIC ABUSE 5 T: 012 68 5667 7 43 M: 07958 75392 commun itywatch publishing@gmail c om

Victim Helen is

COUNTRYFILE presenter, Helen Skelton, is linking up with Lloyds Bank to warn parents about the dangers their children face from online gaming fraud.

Helen, who admitted she was scammed out of £70,000 in 2019, hopes that awareness around internet safety can help young people to avoid the same mistakes she made.

With video gaming scams on the rise, Lloyds Bank said new re search reveals that half of parents are worried their children could fall victim to online gaming fraud

The rising potential for fraudsters to target children online has resulted in 30% of parents feeling fraud is inevitable, seeing it as “only a matter of time” until their child falls victim to online scam mers

Children are spending more time playing online games than ever before over 5 million children aged between the ages of 3 and 15 are now regularly playing games online , up from approximately 4 6 million in 2019

Fraudsters, always ready to take advantage of opportunities presented by new trends, are now increasingly targeting this rising de mographic continued on page 17

6 BANKING ADVICE T: 01 268 566 743 M: 0795 875392 c ommunitywatc hpublishi ng@gmail.com
Sadly, gaming fraudsters do not discriminate and all too often children can become victims of online gaming scams. We want to help parents understand the types of fraud taking place within games.
LIZ ZIEGLER, Retail fraud director
...

...backing Lloyds gaming campaign

from page 16

With young people less experienced in recognising suspicious requests or activity and more likely to readily share informa tion, many parents are seeing their own fi nances exposed as a result

Research by Lloyds Bank found that over half (56%) of 6 10 year olds now play video games between 6 20 hours each week

Ages 4 6 are the most common ages for children to start playing video games with parental permission, making this the critical time for parents to start having those important pre gaming conversations with their children about the dangers of fraud

While children are a common target for gaming fraudsters, the research revealed that over three quarters of parents polled (77%) allow their children to play video games without complete adult supervi sion.

This means hundreds of thousands of children can potentially share personal de tails or important financial information online without their parents’ knowledge.

A quarter (25%) of parents also said they do not use any security measures to protect their children

Over half (55%) of parents grant their children access to their own finances, with 36% admitting they worry about ex posing the family bank account to poten tial fraud as a direct consequence of their child’s gaming and their own lack of awareness and understanding

A lack of confidence on the issue is one reason why parents avoid the topic. Nearly a third of parents (31%) said they

feel powerless to stop their children be coming victims of gaming fraud while a quarter (25%) attribute their silence to a lack of knowledge on how they can pro tect their children from gaming fraud

An additional 38% of parents said that they could not confidently explain what gaming fraud is.

The research comes as Lloyds Bank partners with national gaming body Ukie, to offer parents the chance to get SHIELD Qualified through an informative interac tive quiz which can be accessed at www.askaboutgames .com/LloydsSHIELD quiz

The online test is based on the SHIELD code, developed by Lloyds Bank and Ukie Successful completion enables parents to become SHIELD qualified and come away with the confidence and guidance they need to start meaningful conversations with their children before they start gam ing.

As gaming amongst youngsters rises, scammers are increasingly targeting the most vulnerable in order to defraud play ers, and their parents, of their money or identities. Most common types of fraud experi enced by children Identity Theft 67%; In game chat functions 47%; Hacking 61%; Impersonation of in game support 28%; Phishing 53%; Phone call 10%; Grooming 45%; Phishing email or text 7%; Purchase fake goods 41%; Malware installation 7%

Former Blue Peter presenter Helen Skelton said her experiences left her fear ful over how she can keep her children safe from scams online “I am a self con

fessed technophobe so, like a lot of par ents I am nervous about the world be yond the screen I know nothing about,” she said.

That’s why it’s important to me to try and put protections and safeguards in place so I know they can at times play safely online like their peers.

“I suspect many parents would welcome the chance to put an extra layer of pro tection in place for their families.

Having taken the test and downloaded the SHIELD guidance myself, I now feel better placed to spot the warning signs of gaming fraud.

Liz Ziegler, Retail Fraud & Financial Crime Director, Lloyds Bank said: “Sadly, gaming fraudsters do not discriminate and all too often children can become victims of online gaming scams.

“We want to help bring parents into the world of online gaming to help them un derstand the types of fraud taking place within games and where the highest points of risks are

“Parental awareness and education is the first step in helping to prevent gaming fraud amongst children.

“Our dedicated quiz will allow parents to test their knowledge on the issue and learn more about the risks before having those critical conversations with their children

“Parents should feel confident when ed ucating their children on gaming fraud and the SHIELD protection is the first step to do just that ”

To find out more visit: www.lloydsbank. com/help guidance/protecting yourself from fraud html

BANKING ADVICE 7 T: 0 1268 566 743 M: 0795 875392 c ommunitywatc hpublish ing@gmail.com

CRIME AND COMMU NITY NEW S

Cold-blooded attack

A MAN who stabbed his neighbour to death in a “cold blooded attack” in Thorpe St Andrew has been sentenced to life imprisonment.

Jamie Crosbie, 48, was sentenced at Norwich Crown Court after being con victed of murdering 41 year old Dean Allsop. He was ordered to ser ve a minimum of 28 years

The court heard the father of three was stabbed multiple times by Crosbie who had got angr y about noise coming from Dean’s son ’ s motorbike

The argument on 14 April 2021 esca lated further when Crosbie armed him self with a knife and a saw, at which point Dean called the police and said his neigh bour was threatening him with a knife

While still on the phone to police, Dean was stabbed multiple times. Crosbie then tried to attack Dean’s son, who retaliated, leaving Crosbie with injuries to his head and hand. Dean’s son returned home again and raised the alarm.

Crosbie went back to his home, re turning a few minutes later to the scene where Dean had collapsed, lying face down and motionless on the ground. Crosbie stabbed Dean again in the back before turning on his partner and an other neighbour who had come to help.

Dean’s partner, in her 40s, was stabbed in the chest and suffered a deep cut to her head while another neighbour, a woman in her 50s, suffered a serious stab wound to the neck.

Guilty of arson

TWO men who admitted to starting a fire at Bawsey Countr y Park during the summer heatwave have been sentenced.

Aleksejs Sokolovs, 45, of Valentine Close, Boston and Darius Lazausaks, also 45 and of Carlton Road, Boston, ap peared at Norwich Magistrates Court and pleaded guilty to arson with intent to damage property

Sokolovs was fined £583 and ordered to pay £378 court fees while Lazausaks was fined £383 and ordered to pay court fees of £218

The incident happened on Sunday 14 August when the countr y was experi enced extreme heatwaves Both men

Escape room helps scam victims

AN escape room puzzle game and real scam victims sharing their stories was part of an event to help people identify scams and protect themselves against cyber crime.

The Norfolk and Suffolk Constabulary Cybercrime Unit event, held on Oc tober 15, included details of current frauds and cyber threats and how to defend yourself as well as advice from groups including Trading Standards, Victim Support and Age UK.

Part of the Norwich event, at The Forum, included a cyber escape room challenge where teams of four could step into the shoes of detectives in a race against time to solve a cyber crime case as well as talks on what the future of fraud and cyber crime look like, how people can protect themselves, and Q&A sessions with nationally recognised experts

were seen carr ying a disposable BBQ into an area covered by trees and grass and were told them not to light it

Farm arsonist jailed

A MAN who set fire to three farms, re sulting in approximately £750,000 worth of damage, has been jailed for four years.

Jordan Chener y, 23, of Oldwyk, Basil don, appeared before Norwich Magis trates’ Court having previously pleaded not guilty to three counts of arson.

On Thursday 26 September 2019, Ch ener y set alight to a barn in Bressingham which destroyed the building and killed 120 pigs.

The second incident, on Friday 27 Sep tember 2019, involved a large stack of hay bales being set alight in Kenninghall

The third incident, also in Bressingham, saw Chener y set fire to 400 tonnes of straw alight on Thursday 3 October 2019

Sex assaults at clinic

A SPORTS massage therapist from Wymondham who admitted sexually as saulting two women has been jailed

Leon Tomasso, 35, of Papillion Road, Wymondham, appeared at King’s Lynn Crown Cour t and was sent to prison for four years

Tomasso admitted two counts of as sault by penetration on two women in November 2019 at an earlier hearing

The cour t heard how Tomasso as saulted the first victim on 19 November 2019 during one of her regular spor ts massages at a clinic in Acle

The following day Tomasso assaulted a second woman during a spor ts massage at a g ym in Norwich.

In their Victim Personal Statements both women described how they are still suffering the effects of the assaults nearly three years ’ later.

T: 0 1268 566 743 M: 0795 875392 c ommunitywatc hpublish ing@gmail com 8 NORFOLK CRIME & COMMUNIT Y NEW S

More cash for domestic abuse

MORE funding to help victims and sur vivors of domestic abuse and sexual violence has been secured by the Office of the Police and Crime Commissioner for Norfolk.

The extra funding of £557,000 awarded by the Ministr y of Justice is part of the Government’s strategy to provide longer term support for frontline ser vice providers over the next three years.

Out of the Norfolk based bids made, the following five or ganisations have been successful:

Advocacy After Fatal Domestic Abuse (AAFDA)

The Sue Lambert Trust

Norfolk Community Law Ser vice

The Magdalene Project

Leeway Domestic Abuse and Violence Ser vices for NIDAS (Norfolk Integrated Domestic Abuse Ser vice)

Norfolk’s Police and Crime Commissioner, Giles Orpen Smellie, said: “This funding is so important for Norfolk and is ver y much welcomed.

“My office plays a vital role in commissioning ser vices and awarding grants to ensure the criminal justice system puts vic tims first

“Now more than ever we need to support victims, especially as some are having to cope with lengthy delays for court pro ceedings to take place

“Providing meaningful support to victims is part of my Police and Crime Plan and will continue to be a top priority over the term of my office ”

Funding recipient Sue Lambert Trust is a Norfolk charity providing a kind, safe, non judgmental, and supportive range of ser vices for people who have experienced sexual abuse and sexual violence, including domestic abuse Anyone can self refer to start the process of healing, rebuilding, and recovering Sue Lambert Trust has been supporting people for more than 40 years. Their team listen, care and give people space and the professional support to begin healing

The Chief Executive Officer for the Sue Lambert Trust, Clive Evans, said: “Sue Lambert Trust has been providing specialist therapeutic counselling and support work to our clients in Norfolk for 40 years and never has there been such a great demand

“When people feel ready to talk about what’s happened, our team are here to listen, to help people heal and re-build their lives

“This funding will enable us to employ an outreach worker who will work primarily with under represented groups and communities as well as coordinating our peer led support groups

“With around 40 victims of sexual abuse and sexual violence taking the brave step to reach out to Sue Lambert Trust ever y month, we want to be there for them as soon as we possibly can

“But we cannot deliver our life changing ser vices without es sential funding from organisations like the PCC, combined

with generous donations from the public and fundraising ef forts by our kind supporters ”

Norfolk Community Law Ser vice is a local charity that pro vides access to free specialist legal ser vices, for those with no means to pay Their ser vices cover debt, discrimination, domes tic abuse, employment, family, immigration, welfare benefit ap peals and other general civic legal matters

NIDAS, Norfolk Integrated Domestic Abuse Ser vice is a domestic abuse support ser vice for those assessed to be at high or medium risk of harm

The ser vice also offers dedicated support for children and young people, recover y programmes, coordinated multiagency support, court support, a Domestic Abuse Champion network, and training for professionals, across Norfolk

A list of ever y application made can be found here:

T: 01 268 566 743 M: 07958 75392 c ommunitywatc hpublishi ng@gmai l com NORFOLK CRIME & COMMUNIT Y NEW S 9 CR IME AND COMMU NITY NEW S
https://www.norfolk-pcc.gov.uk/key-information/documents/
The Sue Lambert Trust in Norfolk

Be alert to BT phone scam

SCAMMERS have been trying to steal mobile phones in Norfolk by posing as BT workers claiming they need to enter homes to check broadband speeds.

Norfolk Trading Standards has received re ports of cold callers asking to use phones in the Hethersett and Wymondham areas prompting them to issue a warning.

The report came from people who were cold called at their homes by two men who claimed they were employees of BT.

They said they were checking broadband strength in the area and would then take further steps by asking to borrow mobile phones to run speed tests.

When challenged by those living in the homes, the cold callers left.

BT said it does not operate speed test checks in that way.

Trading Standards confirmed it is possible these doorstep cold callers could move on to other areas around Norfolk.

Anyone sighting these cold callers in Norfolk or concerned about rogue trader ac tivity should contact the Citizens Advice consumer helpline on 0808 223 1133 or Nor folk Constabulary via 101

R ogue builder escapes jail for dodgy dealings

A PROSECUTION brought by Norfolk County Council Trading Standards has re sulted in a 33 month jail sentence for a rogue builder

Kyle Muir carried out substandard work at several proper ties across the county, leaving his victims with unfinished installations and potentially dangerous hazards in their homes, including sagging roofs, exposed live electrical cables and improperly installed gas pipes

During what Norwich Crown Cour t heard described as a “campaign of cowboy building and rogue trading” Muir amassed £130,000 from his victims

These included nurse Vicky Mileham, who was charged almost £80,000 by Diamond Standard Renovations, the company run by Muir and co defendant Reece Lloyd

Vicki was left without water or electricity at her home near Great Yarmouth between Christmas 2019 and Easter 2020 while the work was carried out

She was charged for the installation of a new fitted kitchen which turned out to have been bought second hand on Facebook, while a new boiler flue was found to be danger ously installed when a professional plumber subsequently inspected it

In desperation, she turned to Facebook

for help after learning her longed for exten sion was a ticking timebomb that could col lapse at any moment.

The botched construction needed to be pulled down and Vicki, 51, was begging for help One good samaritan who responded was bus driver Asher Paniri, 47.

He not only saved Vicki from her hell but the couple fell in love and are now building a life together

Another victim was charged £26,000 for a kitchen and bathroom installation which were left unfinished and with numerous flaws

Muir had previously pleaded guilty to seven fraud offences relating to work carried out across Norfolk under the guise of three dif ferent companies between October 2019 and June 2021 Lloyd had pleaded guilty to one of fence under Unfair Trading Regulations.

Despite warnings from Trading Standards Officers, Muir had continued to offend, leav ing his victims with bills for undelivered items and unfinished work.

He received a nine month sentence , sus pended for 18 months, and was ordered to carr y out 200 hours of unpaid work A pro ceeds of crime order is now being sought to recover money for victims

T: 01 268 5667 7 43 M: 07958 75392 c ommunitywatc hpublishi ng@g mai l com 10 NORFOLK CRIME & COMMUNIT Y NEW S
CR IME AND COMMUNITY NEWS
Builder Kyle Muir Vicki Mileham and her new love Asher

Don’t fall for lottery giveaway

HERE’S a warning to anyone who thinks that winners of the Euromillions jackpot might be contacting them to share in their new wealth

A word of warning put the phone down quickly because they are scam mers trying to steal your money.

A WO had £2,400 stolen by online scammers pretending to be EuroMillions winners Jess and Joe Thwaite

Clare O'Conner, 50, believed she was being given £100,000 to help with bills and debts after she reached out to what turned out to be a fake account, under their names.

But she realised something was wrong when the thieves kept asking her for pay ments to release the money from the cryptocurrency wallet it was supposedly stored in

She paid over £2,400 to the im posters before deciding to cut her losses and report the scam to the police and Action Fraud Now, she says she just wants the scammers caught and wants to warn other people.

Joe and Jess Thwaite, from just outside Gloucester, won the record breaking £184,262,899 jackpot with a Lucky Dip ticket on May 10.

Clare said: “I just wanted to help my mum out and pay for the bills She's a pensioner and needed help with the cost of living at the moment I needed to sort myself out too.

“I want to warn other people because

at the end of the day this has left me feeling violated I want them found and caught."

Clare first made contact with the peo ple she believed to be EuroMillions win ners Jess and Joe Thwaite on 19 July 2022 when she found what she believed to be their Facebook profiles

The swindlers had created a Facebook group called the ‘joe jess thwaite help foundation’ with supposed stories from others they claimed to have helped

Clare from Chatham, Kent, reached out to who she believed to be Jess Thwaite via Facebook Messenger. The imposter swiftly got back to her to ask why she wanted the money and then claimed she had spoken with her solici tor and was prepared to hand over £100,000

The fake Jess told Clare to set up a cryptocurrency account on a crypto in vesting website called ‘cyptofxinvesting’ and then instructed her to deposit at least $300 to get the wallet set up

After doing so, Clare sent Jess a screenshot to prove she had done what had been asked and soon after $100,000 appeared in the account

The next morning, on 20 July, when Clare logged in to withdraw the money, she received a notification telling her she needed to deposit another $950 to take the money from the account.

She deposited the money and when she logged in again on 22 July, she ex

pected to be able to withdraw the full amount but was met with another re quest for money.

The crypto site was claiming she needed to deposit $1000 dollars as a ‘maintenance fee’ to access the cash and Clare realised something wasn’t right.

The fraudulent Jess began messaging Clare on WhatsApp and demanding the $1000 payment but Clare said she had no more money left and told one of her friends about what had happened who told her she had fallen victim to a scam

Hoping to get some of her money back, Clare messaged the account associated with the fake Joe Thwaite who told her that he could help her if she bought a gift card for £50.

On 23 July, she hoped to finally be able to withdraw the $100,000 suppos edly deposited in the account but the fraudulent account told her she would need to pay another £1000.

Clare realised she was being conned and contacted Action Fraud Thankfully, her bank refunded her money.

EUROMILLIONS SC AM 11
A woman thought she was being contacted by Euromillions winners Jess and Joe Thwaite, but by the time she realised they were criminals she had already handed over £2400
c ommu nitywatch publishing @gmail.c om T: 0126 8 56674 3 M: 079587 5392

A warning to the criminals

GRAEME Biggar, CBE, will lead the fight against serious and organised crime for the next five years Biggar has been appointed Director General of the National Crime Agency (NC A) a role he has led on an interim basis since 2021

Mr Biggar led the NC A during a period when the NC A repor ted record disruptions against key threats, and targeted an increasing propor tion of those criminals causing the most harm

Mr Biggar will lead the drive to advance the UK’s fight against serious and organised crime; a national security threat that includes the highest harm and most complex child sex ual abuse, people smuggling, cyber crime, illicit finance and drugs and firearms trafficking.

The Director General takes charge of the NC A’s 6000 officers based in the UK and over seas, and is responsible for setting the Agency’s operational priorities, ensuring it is operat ing effectively, and shaping the entire UK law enforcement response to serious and organised crime .

In 2021/22, NCA activity included:

Delivered prison sentences for criminals totalling more than 2,379 years

Safeguarded 1,284 children in the UK from sexual abuse

Saw the freezing or seizure of £358 million in criminal assets

Resulted in the arrest of 244 people smuggling offenders outside of the UK Led to the seizure of 241 tonnes of Class A drugs

Led the implementation of a cross law enforcement ransomware threat group, protecting the UK economy from losses of at least £600 million.

Graeme Biggar said: “I am de lighted to have been asked to lead the National Crime Agency The Agency’s mission - to protect the public from serious and organised crime has never been more impor tant

“Serious and organised crime is chronic , corrosive and complex The people and groups behind it have global reach, are technically sophisti cated and digitally enabled

“In response , the Agency must focus upstream, overseas and online while continuing to work with our par tners systematically to target criminals, bring them to justice and reduce the harm they cause

“It has been a privilege to lead our officers over the past ten months. I will continue to suppor t them in pro tecting the public while ensuring we operate with the highest integrity and standards ”

Graeme helped to shape the re sponse to the 2017 terrorist attacks, the Salisbur y poisoning attack, and as Director of National Security in the Home Office , oversaw implementa tion of the Investigator y Powers Act.

12 NEW CRIME FIGHTER c ommu nitywatch publishing @gmail.c om T: 01268 566743 M: 0795875 392
Graeme Biggar

During each issue we will be highlight cases of shoddy and often dangerous work so that you take the correct steps before employing any builder to do work on your home. To be safe and to be sure, use the Kiistone App and this will save you untold heartache and heartbreak...and money.

Sign up and avoid the cowboys

MOTHER of two Leanne Harrison claimed builders left her thousands of pounds out of pocket after she paid them up front and then they failed to complete the work.

She was so angr y and upset she set up a Facebook page and has now found other homeowners were left £500,000 out of pocket after builders "trashed" their homes before disappearing

Had they all signed up to the Kiis tone App they would never have been left with their home in ruins and they wouldn’t have had their bank balance dented.

One Facebook mem ber also alleges scaffold ing was put up before they made payment and before they agreed the price as a way of pres surising them into mak ing a purchase .

Other customers claim they are still wait ing for work to continue months after their lofts were pulled apar t with some repor ting that workers failed to return to complete jobs after payment was made and scaffolding put up

In each issue we will highlight some of the cases where residents lives have been ruined , but where they could have saved all the hear tache by signing up to the Kiistone app

It does not ease the hear tache and pain they caused to residents but had Leanne and other customers used the Kiistone App they would not have been out of pocket or living in a night mare

Rogue trader GETS 18 WEEKS FOR FRAUD

ROGUE trader Patrick Brien from Lancashire has been con victed of seven of fences following an investigation by Sal ford Trading Stan dards. Brien failed to complete landscape gardening work for several customers in 2019. After repeatedly asking them for more money for materials, he told customers to “stop stressing him” when they contacted him to find out when work would be finished.

In all these cases Kiistone would have been the key to all their problems. If any builder doesn’t agree to this method of payment then the chances are he is a cowboy and therefore you wouldn’t employ him.

Kiistone is out to prevent cowboy builders from wrecking people’s lives by taking upfront payments then leaving their homes looking like bomb sites.

Kiistone, which aims to protect con sumers from rogue traders, provide peace of mind to honest tradespeople and restore faith and improve the image of the building industr y.

Built to reflect Tim's 23 years experi ence as a tradesperson, Kiistone safe guards all parties interests in a project by holding monies safely in escrow (a neutral bank account)

An expert surveyor called in by Salford City Council’s Trad ing Standards team said the work carried out was “minimal, substandard and far from being com plete.”

It offsets project stages (that include tasks mutually agreed by the customer and trades person) against money milestones where funds can only be drawn down after a stage has been com pleted to the customers satisfaction

At Salford and Manchester Magis trates Court Brien and was found guilty and was sentenced to 18 weeks for fraud . He was also ordered to pay a compensation order of £2,126 to one client and £526 to another.

If you want to any reason why you should sign up to Kiistone , check out Cowboy Builders (rogue Traders) on Facebook and read about the hear t break suffered by hundred’s of mem bers.

The App has been designed by Tim Mullock and it has been specifically de signed to ensure that builders cannot rip you off in the way that these crimi nals have done .

The tradesperson also benefits be cause they know the money is ‘ringfenced’ allow ing them to pur chase materials and invest time in a job leading to imme diate payment on completion. All messages, extras and job changes are recorded on the spot to avoid misunderstandings and re flect both parties' conduct should a dispute arise

Kiistone is the key to peace of mind and is a small price to pay when you cal culate the thousands you could lose or the condition your home coud be left in =

ROUNDING-UP THE COWBOYS 13
helpdesk@kiistone.co.uk commun itywatchpu blishing@gmail.c om T: 01268 566743 M: 0 7958753 92
c ommu nitywatch publishing @gmail.c om T: 0126 8 56674 3 M: 079587 5392 14 A -PL AN INSURANCE

Allianz, record fraud busters

ALLIANZ FRAUD SUCCESS

ALLIANZ Commercial is on track to set a new fraud busting record, having successfully prevented £36 8 million wor th of insurance fraud in the first six months of the year.

In 2021, Allianz foiled £65.8 million wor th of scams across the entire year Its £36 8 million figure for the first half of 2022 is a 23% year on year increase .

The company provided a breakdown of its fraud busting effor ts, with £17 3m in casualty (up 26 6%), £10 3m in prop er ty (up 40.6%) and £9.2m in motor (up 2.8%).

Allianz credited the 2021 whiplash reforms, along with the Official Injur y Claim por tal, in helping contain motor fraud. While crash for cash gangs con tinue to operate , often targeting last mile deliver y vans, their scams ’ growth seems to have been muted.

COLLEGE INVESTIGATION

POLICE are investigating claims that South Lanarkshire College staff al legedly used teaching materials to "build, model and repair" their homes and other proper ties

It has also been alleged suppliers to the college's construction faculty pro vided "freebies" to some individuals in a bid to obtain business

The allegations are detailed in a leaked repor t.

The document, drafted by interna tional accountancy group Azets, in cludes claims that scrap was used or disposed of for "personal gain" and that SLC staff stole equipment

SINGER ON TAX CHARGE

PROSECUTORS in Spain are seeking an eight year and two month prison term for Shakira, if she is convicted in a trial for alleged tax fraud.

The Colombian singer, whose full name is Shakira Isabel Mebarak Ripoll, is charged with failing to pay the Span ish government 14.5 million euros (£12.2m) in taxes between 2012 2014.

The singer, who has sold more than 80 million records worldwide with hits like Hips Don't Lie , says she did not live in Spain during that period

Cocaine with A street vaLue of £40m seized

National Crime Agency officers have worked with Border Force to seize more than half a tonne of cocaine at London Gateway port with a street value of more than £40m. The seizure was made from a consignment of bananas that had been shipped by boat to the UK from Colombia NCA investigators had identified that the consignment was destined for the Netherlands, but it was intercepted. NCA Branch Operations Manager Adam Berry said: “Taking out a consignment of this size will have been a huge blow to the criminal network involved in this shipment, preventing them from making millions of pounds that would have been invested in further criminality.

The prosecutors said they would also seek a fine of 24 million euros (£20.2m).

Shakira rejected a settlement deal from the prosecutor's office to close the case and has opted to go to trial in stead.

BOUNTY ON PUTIN’S PAL

THE Feds have put up a $10 million re ward for information about foreign interference in US elections in general, and more specifically a Russian oligarch and close friend of President Vladimir Putin accused of funding an organization that meddled in the 2016 presi dential elections

The bounty, offered through the US Depar tment of State's Rewards for Justice program, specifically seeks intel on Russia's Internet Research Agency (IRA), businessman Yevgeniy Viktorovich Prigozhin, and any "linked Russian entities and associates for their engage ment in US election interference "

The IRA is a Russian troll super farm charged with interfering in the 2016 presidential election and thought to have helped Donald Trump defeat Hillar y Clinton

INTERNATIONAL FRAUD

THE Budapest Metropolitan Police has apprehended almost a hundred individ uals after unravelling two complex fraud schemes involving invoice fraud

It followed two joint actions with Eu ropol last November which can only be released now due to operational rea sons

The clampdown targeted an organ ised crime group responsible for defrauding 94 legal entities of an estimated EUR 2 8 million These com panies were mostly state and munici pality-owned.

MORE CYBER COPS

THE number of police officers across England and Wales dedicated to investi gating cybercrime rose by 12% during the 2021/22 year

Annual Home Office figures reveal that forces employed 521 officers focused on cybercrime at the end of March This compares with a total of 465 at the end of the prior year

The addition of 56 extra officers represents an annual increase of 12%

WORLD NEW S 15 T: 01 268 566 743 M: 0795 875392 c ommunitywatc hpublishin g@gmai l.com

Keep equity release...

SINCE Covid there’s been a massive increase in the number of over 55s being targeted for cash locked up in their homes And that, quite often, means equity release

Equity release in itself is a perfectly legitimate scheme when done professionally with the cor rect advice through a reputable company like Viva Retirement Solutions, who can help over 55s access the wealth tied up in their homes as a tax free lump sum or a regular income

This acts as a form of loan, se cured against the asset, so that it does not then need to be repaid until the sur viving borrower dies or moves into long term care

However, the scammers are cashing in Due to an influx of in terest from the market, rogue firms posing on comparison sites and on social media, have managed to successfully dupe record numbers of people

The fraudsters work by convincing home owners to hand over personal details, such as their phone number, email address and the value of their home , under the guise of helping them to find the best deal

They are then bombarded by marketing calls until they give in but the victim is simply speaking to salesmen who has paid for those

details, which are simply sold to the highest bid der not getting the best deal at all.

Our advice is to always make sure the com pany you are dealing with is reputable , and tr y to avoid those who seek you out.

If you are interested in an equity release scheme you must make sure the company you are dealing with are regulated by the Financial Conduct.

There have been many horror sto ries related to negative equity, com pound interest and early repayment charges. This will only happen though if you are dealing with an unlicensed broker

We at Viva Retirement Solutions will always make you aware of any potential charges or pitfalls before you complete and it is in your hands how you progress forward

There are three types of equity release a Lifetime Mor tgage , a Retire ment Interst Only (RIO) mor tgage) or a Home Reversion Plan We will discuss all of these with any client and it may be that an ordinar y remor tgage may be just as adequate

We said we would discuss these mor tgages in depth over the next few issues of Community Watch magazine and we will begin this month with the straightforward Lifetime Mortgage continued on page 17

16 EQUIT Y RELEASE T: 01 268 566 743 M: 0795 875392 c ommunitywatc hpublishi ng@gmail.com
E v e r y i s s u e P a u l S a ro y a o f V i v a Ret i re m e n t S o l u t i o n s w i l l e x p l a i n w h a t d i f f e re n t E q u i t y Rel e a s e p rog r a m m e s a re a v a i l a b l e a n d h o w y o u c a n p ro t e c t y o u rs e l f f ro m c r i m i n a l s a n d u n l i c e n s e d b ro k e r s

...away from cr iminal hands

page 16

A lifetime mor tgage is a type of equity release , a loan secured against your home that allows you to release tax free cash without needing to move out

Lifetime mor tgages are available to homeown ers aged 55 or over. You can take the money as a lump sum or as series of lump sums. No repay ments are required until you die or move out of your home into long term care

Whether you ' re looking to pay off an existing mor tgage , make some home improvements, or gift money to a family member, a lifetime mor t gage could help

You can only get a lifetime mor tgage through a qualified equity release adviser registered with the Equity Release Council like Viva Retirement Solutions, but it's impor tant to understand the benefits and risks.

Is a lifetime mortgage right for you?

To be eligible to release equity from your homes: You must be aged 55 or over You must own (or be buying) your own home , with little or no mor tgage left to pay Your home must be wor th at least £70,000 or £100,000 depending on your proper ty type .

Our lifetime mor tgage specialists are available to answer any questions you have Why not give us a call today. Or, if you'd rather, you can give us your number and we'll give you a call back Tax free cash

When you release equity with one of our Life time Mor tgages, you can take a lump sum in one go or as a series of smaller lump sums when it suits you

Use how you want

You can use the money you release for home improvements, helping children buy their first proper ty or increase your income in retirement It's up to you

Nothing to repay

Unless you choose otherwise , there's nothing to repay until you die or move permanently into long term care

Flexible repayments

If you prefer, there's an option to repay some or all of the interest You can also choose to repay par t of the original loan

Stay in your home

With equity release , you don't need to downsize and can stay in your home until you die or move permanently into long term care

You can still move house

If the new proper ty is acceptable to us

Inheritance protection

Par t of the value of your home can be passed on if you choose our In-

heritance Protection option. No negative equity guarantee

Whatever happens you'll never repay more than the value of your home when it is sold - even if that's less than the amount owing

Find out more about Equity Re lease from the Viva Retirement Solutions website at www.vivare tirementsolutions co uk or call them free on 0800 046 9776

A lifetime mortgage is a long term commitment which could accumu late

interest and is secured against your home. Equity release is not right for everyone and may reduce the value of your estate

you’re over 55 and own your home, you could

eligible for

to help

EQUIT Y RELEASE 17 T: 01 268 5667 7 43 M: 07958 75392 c ommunitywatc hpublishi ng@g mai l.com Unlock the value of your home with a lifetime mortgage For qualified and impartial advice, call us on 0800 046 9776 www.vivaretirementsolutions.co.uk A lifetime mortgage is a long term commitment which could accumulate interest and is secured against your home. Equity release is not right for everyone and may reduce the value of your estate. A fee of up to £750 is only payable on completion of your Lifetime Mortgage if you proceed with an application. Viva Retirement Solutions is a trading name of Viva Retirement Ltd and is an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. FCA Number: 604664. Registered Ofce: 4 Severnvale, London Colney, St Albans, Herts, AL2 1TE Registered Company Number: 10756078 Registered in England & Wales. If
be
a lifetime mortgage. We’re here
by advising you on all the options available to you. Sol11231 from
18 CRIMES TOPPERS NEW S c ommu nitywatch publishing @gmail.c om T: 012 68 5667 43 M: 07958 75392

COMPANIES UNAUTHORISED BY THE FCA

THE FCA has also cracked down on companies claiming to be members of the Authority, but have warned the public the following are not members.

CLEAR LOAN

63 Stoke Newington High Street, N16 8EL Website: www.clearloan.co.uk

Be aware that some firms may give out other details or change their contact details over time to new email addresses, telephone numbers or physical addresses.

ONE LIFE FUNERALS

The FCA has issued a Decision Notice to One Life Funeral Planning Ltd (One Life) refusing the firm’s application for authorisation. One Life could not demonstrate that it was able to meet or comply with the FCA’s regulatory standards. The concerns included the firm having poor sales practices. They have until

31 October to transfer its customers to another provider or provide refunds to its customers. They can carry out funerals for existing plans but cannot sell new funeral plans

FIRST NATIONAL BANK PLC Email: info@fnf uk.com Web: https://www.fnf uk.com

CRYPTOFXTRADING

1 Wood Street, Bolton BL1 1EB Email: support@cryptofxtrading.net Website: cryptofxtrading net

CRYPTOFINACLETRADE

Address: 13 Red Cross Street, Bristol T: +8882345686 Website: www.cryptofinacletrade.com

FCA hands out £10m in fines

THE Financial Conduct Authority is continuing to crack down on companies and individuals who break financial rules. In the past couple of months they have handed out fines totalling almost £10m to two broking companes, a bank and an individual

fine 1

JLTSL is based in the UK and provided insurance broking, risk management and insurance claims ser vices It was par t of JLT Group plc , which had a number of sub sidiaries around the world. They were fined £1.8m

JLTSL placed business in the London reinsur ance market for JLT Re Colombia, another company in the JLT group. The business had been introduced by a third par ty based in Panama

Between 21 November 2013 and 6 June 2017, JLTSL paid $12.3m in commission to JLT Colombia Wholesale Limited, the parent com pany of JLT Re Colombia, which in turn paid $10 8m to the third par ty introducer

This introducer then paid over $3m to government offi cials at a state owned insurer in order to help retain and se cure their business

Fine 2

The TJM Par tnership Limited (in liquidation) was fined £2,038,700 for failing to ensure it had effective systems and controls to identify and reduce the risk of financial crime and money laundering in its business. This is the third case brought by the FC A in relation to cum ex trading and the largest fine so far This reflects the multiple examples of seri

ous misconduct over a lengthy period

TJM did not have adequate procedures, systems and con trols to identify and mitigate the risk of being used to facili tate fraudulent trading and money laundering in relation to trading on behalf of clients of the Solo Group and did not properly assess, monitor and financial crime risks

Fine 3

Ghana International Bank Plc (GIB) was hit the hardest with a £5,829,900 fine for poor anti money laundering and counter terrorist financing controls over banking activities.

GIB provided correspondent banking ser vices to overseas banks This allowed them to provide products and ser vices they would not otherwise be able to, including making payments in different currencies and across borders

The FC A requires banks to do extra checks on their correspondent banking customers to re duce the higher risk of money laundering and terrorist financing associated with the ser vice However, between anuar y 2012 and December 2016, GIB did not demonstrate it had assessed those banks’ antimoney laundering controls

FINe 4

The Financial Conduct Authority has fined Sir Christopher Gent, (pictured above )former non executive Chairman of ConvaTec Group Plc , £80,000 for unlawfully disclosing inside information While Chairman, Sir Christopher disclosed in side information to individuals in senior positions at two of ConvaTec’s major shareholders before this information had been announced properly to the market

FIN ANCIAL NEW S 19 T: 01 268 566 743 M: 0795 875392 c ommunitywatc hpublishin g@gmai l.com

GET TECH S AVVY AND BE £1000 BETTER OFF

PEOPLE in later life who have reser va tions about using the internet could be losing almost £1,000 a year by not being computer savvy, according to a new study

With nearly half (45%) of over 65s admitting they don’t feel completely comfor table going online , and the costof living crisis set to deepen this au tumn, new research by Vodafone UK Foundation suggests many older people could face a fur ther squeeze on their living standards due to their concerns about using the internet to shop around for the best deals or pay for goods and ser vices.

Over 65s who are not fully at ease using the internet could be forking out on average an extra £97 on clothes, £158 on enter tainment ser vices, £184 on travel and missing out on £156 of state entitlements adding up to a po tential loss of £909 per person each year.

Impor tantly, the implications aren’t solely financial The research also high lighted that two fifths (38%) of older people who have reser vations about going online feel forgotten when ‘digital first’ is the default option, while 34% are more likely to feel stressed when ser vices require an online action, such as booking a doctor’s appointment using a website

Of those who’d benefit from learning online skills, two fifths (41%) in this group felt they’d been prevented from improving their digital skills because they didn’t know where to look for help. And of those who already felt ver y comfor table online , more than a quar ter (27%) said they would benefit from learning new digital skills.

Consumer champion and TV broad caster, Gloria Hunniford has teamed up with Vodafone UK Foundation and na tional charity Independent Age to launch Hi Digital, a programme de signed to help the over 65s develop

their digital skills, save money and feel more connected

Hi Digital is a free online resource that offers step by step advice on digi tal essentials such as using a search en gine , online shopping, accessing news and keeping in touch with family and friends

Working with Vodafone UK Founda tion, Independent Age will be promot ing the resource to people over 65 and their friends and families, linking to the resource from their own website and working with their teams and volun teers on the ground in communities to help expand the reach of Hi Digital The goal is to help 50,000 older people im prove their digital skills in the next year.

Gloria Hunniford said: “At long last, I’m relatively comfor table online but I absolutely understand older people’s concerns. There are so many benefits to taking the plunge from making fi nancial savings, which are so vital at the

moment, to keeping in touch with loved ones and feeling less isolated

“I’m delighted that Vodafone UK Foundation has created this learning programme , especially to help build up older people’s digital confidence ”

Other key findings from the study show that half (54%) of those who ex pressed some doubts about fully em bracing the digital world said this was due to concern about scams and online security; not knowing how to fix some thing if it goes wrong (49%); and finding the pace at which the digital world changes too hard to keep up with (38%)

Traditional chores for over 65s could be revolutionised through the internet; however, currently only a quar ter (26%) feel ver y comfor table claiming benefits digitally and less than a half (45%) say they are ver y comfor table booking a doctor’s appointment or ordering a prescription online

20 VODAFONE C AMPAIGN T: 01 268 566 743 M: 0795 875392 c ommu nitywatch publishin g@gmail .c om
TV broadcaster Gloria Hunniford is backing the new Vodafone campaign

Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.