PAYMENT SOLUTIONS

Christopher Justice, President of Global Payments Gaming Solutions chats to Damien Connelly

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Atogether again to meet in person at G2E Las Vegas 2022, we take time to discover more about a rising star in the gaming payments industry that is making its mark with high profile client wins and partnerships. Christopher Justice is a 25-plus-year career veteran from the world’s payment and commerce industry. Justice joined Global Payments to lead the company’s Gaming Solutions division. You have been at the helm of Global Payments Gaming Solutions for over 5 years. How do you reflect on this? Leading the team at Global Payments Gaming Solutions has been an incredible opportunity. This organization has been such a huge part of the broader gaming industry, and it’s been unbelievable to see how the industry has grown. I have also served as a board member of the American Gaming Association, which has given me a greater insight into how our organization can improve the entire industry.

What are the main advantages that Global Payments Gaming Solutions provides online operators? Global Payments Gaming Solutions provides top-of-the-line iGaming solutions for gaming institutions of all shapes and sizes. Namely, Global Payments offers payments solutions that enable, quick and seamless payments. It is vitally important for any gaming institution, especially online sports betting providers, to make funding wagers simple and easy.

ABOVE: Christopher Justice, President of Global Payments Gaming Solutions

Is Global Payments Gaming Solutions exhibiting at G2E Las Vegas, and if so, what have you planned for visitors? Yes, Global Payments Gaming Solutions will exhibit at G2E in Las Vegas this year. We are so excited to show off all our innovative solutions on the gaming industry’s biggest stage. For starters we will show off VIP Mobility™, the gaming industry’s mobile solution for cashless gaming. VIP Mobility allows patrons to complete all their transactions on their mobile device, providing a fun, engaging, convenient experience. For patrons who prefer playing with cash, Global Payments will demo VIP Financial Center™, Global Payments’ self-service solution. VIP Financial Center offers patrons a wide array of services including self-service TITO ticket redemption, bill breaking, VIP Preferred e-check, ATM and cash advance capabilities, so patrons do not have to wait in line at the cage.

We will exhibit our industry-standard e-check network, VIP Preferred®, which is our most important solution for iGaming providers. VIP Preferred links patrons’ wagering accounts directly to their checking accounts, enabling fast and easy payments. VIP Preferred connects to more than 400 in-person and online gaming institutions, which allows patrons to use their same account whether at the casino or playing online.

What have been your prime objectives for Global Payments over the last two to three years? We have experienced tremendous growth over the past few years. Once the pandemic began nearly three years ago, the need for cashless, contactless payments became paramount. Global Payments was perfectly positioned to provide payments solutions that both keep people safe and enhance the overall gaming experience.

How do you see merchants’ needs regarding payments evolving? As far as iGaming is concerned, gaming institutions need to provide seamless funding. No matter how

intuitive the user interface is or how engaging the games themselves are, a cumbersome payments process can break the overall experience. Easy deposits and withdrawals are essential for an enjoyable gaming experience.

What has been Global Payments Gaming Solutions reaction to the tighter requirements for gambling sites? How have the organization assisted with operator’s compliance and is there more that can be done? We value the safety and security of our patrons above all else, so we support any measures to improve security. VIP Preferred utilizes bank-grade security in order to protect the patrons’ and casinos’ data.

Global Payments Gaming Solutions also has offerings that assist with compliance. In the U.S., Title 31 of the Bank Secrecy Act, which enumerates anti-money laundering (AML) regulations for the gaming industry, is vitally important for casino operators. Failure to comply with Title 31 can result in costly fines for casinos, so operators must be completely sure of their AML practices. VIP Shield is Global Payments’ comprehensive Title 31 compliance solution. VIP Shield provides complete Title 31 compliance by automation of all relevant reporting and payments, ensuring total adherence to Title 31.

How does Global Payments Gaming Solutions promote responsible gaming with regards to sports betting? While sports betting is fun and exciting, we want to make sure our patrons are aware of the potential risks and have access to tools to better control their spending. Global Payments incorporates responsible gaming features in all its products. Global Payments implements coolingoff periods, configurable pre-set spending limits and voluntary selfexclusion, so patrons have complete control over how they want to play.

Investment in technology and innovation is essential in the growth of the organisation, wouldn’t you agree? Of course! In a real sense, our company is our technology and vice versa. We are nothing without our innovative technology and the amazing technicians that make it possible. At the same time, we never settle, and we are constantly seeking ways to improve our solutions and enhance the gaming experience.

What are amongst your prime objectives over the next 18 months? Of course, we are excited to show off our solutions at G2E this year, but beyond that, we will continue to grow our iGaming offerings. As sports betting continues to grow, we here at Global Payments will strive to offer the best payments solutions in iGaming.