UNIFORM GUIDE
WEAR WITH PRIDE
Hi there,
I’m delighted to introduce our updated PGL Uniform Guide.
We’ve listened to your feedback and have made some adjustments to the range to better suit the requirements of each role, be more inclusive and improve the fit.
Colleagues will now be able to wear their own trousers and we have provided some further guidelines on this to give better clarity.
To help you keep your uniform looking great, we’ve added some washing guidance, along with some standards of appearance policy information, so do check out these sections within the guide.
We hope you enjoy your uniform and will wear it with pride and confidence.
Anthony Jones Chief Executive Officer
FACILITIES - HOUSEKEEPING
• Velcro arm
• Packaway hood with peak visor and adjusters
• Mesh
• Waist draw cords
• Storm guards over zips
• Showerproof
FACILITIES
The waterproof overlayers will come in handy for fixing a fence or moving equipment in the rain. You won’t be short on pockets either with the holster trouser and padded gilet.
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SEALTEX WATERPROOF
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GILET
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• Good movability
RETAIL & BAR
Extra flexibility in the top layers will be useful when you’re in and out of the shop. For those working in the bar, we’ve included an optional shirt to smarten up the top half.
REGATTA
• Velcro arm closure
• Packaway hood with peak visor and adjusters
• Mesh liner
• Waist draw cords
• Storm guards over zips
• Showerproof
GUEST EXPERIENCE
Layering is key when you’re outdoors most of the day. We’ve added a new fleece mid layer to help keep you warm and toasty.
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CATERING
You’ll be cooking up a storm in your charcoal uniform. There’s a navy apron and hat to smarten up the servers and wear with your polo. For kitting out those in the kitchen, there’s a charcoal hat and tee in a choice of fabrics, with a personalised jacket for chefs.
No need to order it will be on centre already.
JACKET
CHEF’S JACKET
• Easycare
• Withstands the demands of repeated washing
• Smart jacket for chef with a mandarin collar
• Unisex sizing
• Short sleeve option available
KITCHEN
elasticated back for comfort
personalised with first name and job title
SERVERY
BOTTOMS
• Swiss engineered HeiQ Viroblock textile technology to protect it against contamination by microbes and germs
ACCESSORIES
Safety shoes will be arranged for you at your centre.
LEADERSHIP & MANAGEMENT
To help our guests easily spot members of the management team, we’ve changed up the colour scheme with a navy and grey combo - adding a shirt to smarten up the look.
GILET
LIGHTWEIGHT PADDED
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NEW TO PGL HOW TO ORDER
Once ordered your uniform will be waiting for you when you arrive at your contracted centre! 1 2 3
Uniform is ordered online, through our partner Clothes2Order
To get started, follow this link to register your details: https://pgl.clothes2order.com
Once your registation details have been authorised by our People Admin team, you will receive an email and then can go ahead and make your selection
Our Uniform Guide gives you information on what garments you need to order for your role, along with lots of other useful information!
You will have handed your uniform in at your centre before you left last year.
Your uniform will be waiting ready for your arrival at your contracted centre for this year
TROUSER GUIDANCE
We’ve listened to your feedback and are pleased to advise that all colleagues (outside of catering and maintenance*) can now wear their own trousers and shorts, following these guiding principles:
• Trousers need to be fit for the work you are carrying out and suitable for the outdoor environments in which we operate
• Trousers should be navy, black or grey where possible and feature minimal branding
• Thick sports leggings are acceptable but please ensure these are appropriately professional
• Underwear should never be visible
• Shorts should be an appropriate length, and functional as outdoorwear
• Office colleagues are welcome to wear suitable office attire, including skirts & dresses (to the knee) or smart trousers
• Footwear can be as bright as you like but please make sure it’s appropriate for your role, offering cover where required
• When choosing appropriate trousers/shorts to wear for your role, ask yourself do they display a good reputation of the brand
*as this forms part of PPE
WEAR WITH PRIDE
NEED TO KNOW
Exceptions to the rule
There are always roles, or situations that require something different. It might be a hybrid role or a specific need to vary your kit. Please speak to your line manager if this applies to you; our P&C team will be able to assess the requirement and order extra garments where necessary.
Total clothing rights
We’ve improved the fit options in our range by including more garments in both ‘men’s’ and ‘women’s’ fit, in a wide range of sizes. Please choose whatever fit you feel most comfortable in.
Choices, choices, choices
We’ve added more fits and fabric choices for the tees and polos. Each role will have varying options; please make your selections carefully using the Kit List in this guide, especially for tees and polos.
Questions and answers
Returns? changing roles? Ending your contract? Issues with fit?
If you have any questions about your uniform, the FAQs section within the ordering portal will help guide and direct you: pgl.clothes2order.com/faqs
For questions or concerns not answered by the FAQs or your line manager, please email pgluniform@pgl.co.uk - we’d love to hear your feedback as we improve the process.
KIT LIST
Use this guide to view your new uniform allocation for your job role.
Simply find your department, and corresponding job role, then scan down to view your selection.
Afterwards, log on to pgl.clothes2order.com and order your new uniform
Once approved, your uniform will be delivered to your PGL centre, within 7 days.
RETAIL & BAR
CATERING*
Chef’s Jacket (U) - Grey
Catering
Catering Performance Polo (M/W) - Grey
Catering Cotton Tee (M/W) - Grey
Catering Performance Polo (M/W) - Grey
Sleeved Shirt (M/W) - Blue
Short Sleeved Shirt (M/W) - Blue
Catering
(U) - Navy
Servery Skull Cap - Navy
Servery Skull Cap - Grey
Baseball Cap (U) - Navy
Retail Team Leader Retail Assistant
Regatta Ardmore Waterproof Jacket (M/W) - Navy 1 (from 2 choices)
Regatta Octagon Softshell Jacket (M/W) - Navy
Regatta Ardmore Waterproof Jacket (M/W) - Blue 1 (from 2 choices)
Regatta Octagon Softshell Jacket (M/W) - Blue
Micro Fleece (U) - Navy
Micro Fleece (U) - Blue
Classic Cotton Tee (M/W) - Navy
Classic Cotton Polo (M/W) - Navy 3 (from 4 choices, 1 must be a polo)
Performance Polo (M/W) - Navy≠≠
Performance Tee (U) - Navy
Classic Cotton Polo (M/W) - Blue 3 (from 6 choices)
Classic Cotton Tee (M/W) - Blue
Performance Polo (M/W) - Blue
Performance Tee (M/W) - Blue
Long Sleeved Shirt (M/W) - Blue 2 (from 2 choices)
Short Sleeved Shirt (M/W) - Blue
Baseball Cap (U) - Navy
Wide Brimmed Hat (U) - Navy
Beanie (U) - Navy
Snood (U) - Navy
(from 2 choices) 1 (from 2 choices)
GUEST EXPERIENCE
Long Sleeved Shirt (M/W) - Blue
Short Sleeved Shirt (M/W) - Blue
Classic Cotton Tee (M/W) - Blue
Performance Polo (U) - Blue
Classic Cotton Polo (M/W) - Blue
Long Sleeved Shirt (M/W) - Blue
Short Sleeved Shirt (M/W) - Blue
KIT LIST
FACILITIES
- HOUSEKEEPING Housekeeping Team Leader Housekeeping Assistant
Regatta Ardmore Waterproof Jacket (M/W) - Navy
Regatta Octagon Softshell Jacket (M/W) - Navy
Regatta Ardmore Waterproof Jacket (M/W) - Blue
Regatta Octagon Softshell Jacket (M/W) - Blue Micro Fleece (U) -
Performance Tee (M/W) - Navy
Classic Cotton Tee (M/W) - Navy
Performance Polo (M/W) - Navy
Classic Cotton Polo (M/W) - Navy
Performance Tee (M/W) - Blue
Classic Cotton Tee (M/W) - Blue
Performance Polo (M/W) - Blue
Classic Cotton Polo (M/W) - Blue
Baseball Cap (U) - Navy
Wide Brimmed Hat (U) - Navy
Beanie (U) -
(U)
(from 2 choices)
(from 2 choices) 1 (from 2 choices)
Performance Tee (U) - Navy
Short
LOOKING AFTER YOUR UNIFORM
WASHING GUIDANCE
All of our colleague washing machines can be set to wash at 30 degrees, which is both great for the environment and also great for ensuring your uniform stays in great shape. Some items will lose their waterproof effectiveness if washed incorrectly, so please look after them and follow washing instructions which can be found on the garment label.
Waterproofing spray will be provided for re-coating waterproof garments where required.
Wash: These symbols will help you decide if your clothing is safe to wash in your washing machine, and which setting, and what temperature you should use.
Drying: In addition to washing and ironing, the laundry process also includes drying. To prevent your garment from shrinking or becoming misshapen when drying, you can find a number of helpful symbols on the fabric care label, informing you of the most best way to dry your clothes without causing any damage to the fabric.
Ironing: Ironing sy,bols depicted with dots inside representing the maximum temperature that you should use to iron the garment.
Tumble dry allowed Do not tumble dry Hang to dry Dry flat Do not wring
Tumble dry allowed Do not tumble dry Hang to dry Do not iron
STANDARDS OF APPEARANCE
• All colleagues will be provided with an ID badge. This must be worn and be visible at all times whilst you are at work, as well as on centre outside of working time, so you are easily identifiable to our guests.
• You must not drink alcohol whilst wearing PGL uniform, or wear PGL uniform in on-site bars whilst off duty.
• We will provide protective clothing for some roles, and these should be worn whilst carrying out duties and whenever required by law.
• To protect our guests from safeguarding risks, you must not sell any item of uniform, dispose of the uniform yourself or allow any other person to wear your uniform.
• Some tasks within your role may have some safety restrictions which means you will not be able to wear jewellery, nail polish, false nails etc. You will be provided with specific details throughout your training.
• Your uniform remains the property of PGL at all times, and at the end of your contract you must return all uniform in clean condition.
• If you lose or neglect your uniform, you will need to pay for replacement items.
APPENDIX FAQS
Q. What data do you require from me?
A. You will need to enter your name, department and the centre you are contracted at (not your training centre). You will also need to supply your sizes for the garments you are ordering.
Q. How will I know what to order?
A. Please use this guide to help make your selections. It provides an overview of the garments for each department, as well as allowances for your role. When you register, you tell us what department you are working for. When you select a garment on the portal, this will tell you a maximum number that you are entitled to.
Q. How will I know which size to order?
A. There is a handy size guide which will help you decide which sizes are best for you. We have specific garments for ‘men’s’ and ‘women’s’ fits but you should select the fit you feel most comfortable in.
Q. Am I able to pay for additional garments?
A. Unfortunately, you are unable to pay for additional items. The allocations per role are deemed to be sufficient to allow for you to carry out your duties, however, if you do have a concern, please speak to the PGL Resourcing team on 0333 321 21 23
Q. What do I do with my uniform when I finish my contract?
A. When you finish your contract you should leave your uniform with your centre, even if you are planning on returning for the following season. Your uniform will be kept safe while you are away.
