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NOVEMBER 2020 | VOLUME 58 | ISSUE 9
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OFFERS END 31st DECEMBER 2020 Ex. VAT / Trade Only
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FROM
FROM
EX VAT E
EX VAT
£829 HB25NGBF HB30NGBF HB26NGBF
825 Combi Boiler & Std Flue 830 Combi Boiler & Std Flue 836 Combi Boiler & Std Flue
£699
EX VAT £829.00 £899.00 £1,009.00
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†Promotion is from 1st November 2020 until 31st December 2020. Includes Google Nest Mini in Chalk colour with every Ideal Logic Max, Ideal =VN\L 4H_ HUK >VYJLZ[LY .YLLUZ[HY IVPSLY Å\L RP[ W\YJOHZL .VVNSL 5LZ[ 4PUP ^PSS IL WYV]PKLK [V J\Z[VTLY \WVU W\YJOHZL 0M IVPSLY PZ YL[\YULK .VVNSL 5LZ[ 4PUP ^PSS IL JOHYNLK H[ [OL J\YYLU[ .YHOHT ;YHKL :H]LY WYPJL
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PHAM NOV20:Layout 1 05/11/2020 13:24 Page 3
NOVEMBER 2020 | VOLUME 58 | ISSUE 9
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Winter lockdown predicted to boost home improvement market As much of the UK looks set to remain in some form of lockdown over the winter months, market experts are predicting a rise in demand for home improvement products and services. Although large parts of the country will be complying with orders to stay at home, construction sites and tradespeople can work as normal and trade merchants and hardware stores remain open. With renovations and improvements given the green light, it is predicted that UK homeowners will be looking to make the most of the opportunity to enhance their surroundings. The British Home Enhancement Trade Association recently reported ŶĞÖŶ ũŋŽėĞķƘ̵͎˝̍ˢ˝ billion could be
spent on improving properties ðāĕŋũā !ĞũĢŭŶĿÖŭ̵̇ƒĢŶĞ Ŀŋũā ŶĞÖł a third of consumers planning jobs. This is approximately £˞˞˙ million Ŀŋũā Ģł óŋĿťÖũĢŭŋł Ŷŋ ķÖŭŶ ƘāÖũ̵̍ The first national lockdown saw many homeowners invest in projects to improve their environment, but a large part of the budget was focused on summer outdoor projects. Now, as temperatures drop, it is thought that consumers will look to improve the interior of their homes, with
reliable heating and comfort a top ťũĢŋũĢŶƘ̵̍ Rł ŭŽťťŋũŶ ŋĕ ŶĞā Ŷũāłù̵̇ũāŭāÖũóĞ from Powered Now – the tradeĕŋóŽŭāù̵ ĿŋðĢķā-based billing, invoicing and quotation service ̵̞ ĞÖŭ ĕŋŽłù ˚ˡ% of consumers confirming that the second wave has influenced them to commence home improvements sooner ũÖŶĞāũ ŶĞÖł ķÖŶāũ̇ ƒĞĢķā̵ ˚˞% of tradespeople are currently seeing ŶĞāĢũ ĞĢėĞāŭŶ óķĢāłŶ ùāĿÖłù āƑāũ̵̍ The same research has also revealed that the great majority of respondents (ˡ˚%) have no ĢłŶāłŶĢŋł ŋĕ ťŋŭŶťŋłĢłė̵ ĞŋĿā improvement work because of Ö̵ũāķŽóŶÖłóā̵Ŷŋ ĞÖƑā ŋŶĞāũ ťāŋťķā Ģł their house. “With a second wave and lockdown upon us, and with the construction sector continuing to remain open, we are really expecting to see a push in the trade sectors over the winter months,” says Ben Dyer, CEO of ŋƒāũāù pŋƒ̵̍ ̦ ŭ ƒā ĞÖƑā ŭāāł
Tax on meters would be unfair says gas users body
should be funded from general taxation, not by a levy on household gas bills. The government recently closed its consultation over a proposed new Gas Meter Tax that will levy gas suppliers with the expectation that the costs will be passed on to customers. Although it is claimed that this would initially only cost £˟̍ˢ˙ a year per consumer, the Gas Users Organisation argues that costs could increase as the green gas sector grows and consumers need protection from rising prices. “This is not in the interests of the ˛˝ million households who use gas for their domestic heating,” says
technical director Andrew Newman. “This is particularly concerning in the early phase where a flat charge per connected gas meter is proposed, so that a one bedroom ƪÖŶ ƒĢķķ ðā óĞÖũėāù ŶĞā ŭÖĿā ũÖŶā Öŭ a ceramics factory. ̵̦¦Ğā ùÖłėāũ ŋĕ ŶĞā ėŋƑāũłĿāłŶ̪ŭ approach is that it establishes a principle of the consumer paying a gas meter tax for what will at first only be used for a relatively minor contributing strand towards decarbonisation. Once established, the same tax will then be employed to fund the much larger infrastructure projects required for a shift to hydrogen in the future.
Government plans for a Gas Meter Tax to pay for low carbon heating will shift costs onto lower income households, warns the Gas Users Organisation – a body which promotes the interests of the UK’s gas using households. It argues that any subsidies for biomethane gas
from the sentiments established in this research, the weather and lockdown are undoubtedly helping the trades bounce back even quicker as people are now rushing to hire a tradesperson for their desired work. “This has helped to spike demand and we expect it to continue in the short term. Our research has very much confirmed that Brits were and will continue to be eager to have home improvement jobs completed, treating themselves to a little home-based TLC.” In a further boost to the building sector, Housing Secretary Robert Jenrick has praised the industry for its response to the pandemic. “The determination to keep building, repairing, buying and selling the homes our country needs has been a crucial part of the economic response to Covid-˚ˢ,” he said in an open message to the housing industry. “We can all play our part in ensuring that building and repairing homes can continue safely during this period.”
“A Gas Meter Tax hits hardest at ŶĞŋŭā ƒĞŋ óÖł ķāÖŭŶ ÖƦŋũù Ŷŋ ťÖƘ̧̇ he adds. “Many people with limited incomes have hard-to-heat homes that are poorly insulated, and higher fuel bills will force people to choose between heating and eating.” While acknowledging that the adoption of green gas is a good idea, the Gas Users Organisation argues that there are technical issues with the current way that biomethane is made. This means that it will only make a relatively small contribution to any future transition to zero-carbon gas and that the heavy lifting for green gas will come from hydrogen.
Inside this issue Talent Show Projects installers are proud of See page ˚˝
Gadgets & Tools Products aimed at professional users See page ˚ˡ
Training Update Courses that can be accessed online See page ˛˝
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Inside this issue 7 NOVEMBER 2020 VOLUME 58 ISSUE 9
Editor’s Viewpoint by Chris Jones
Home comforts With much of the country encouraged to stay indoors and the onset of winter doing little to entice people away from their sofas, it’s not surprising to hear that many householders are looking to make the most of their limited surroundings. If you’re going to be sat staring at the same four walls for much of the week, then who wouldn’t want to ensure that they’re able to do so in some degree of comfort? And when it comes to maintaining comfort levels, reliable heating and hot water will be viewed by most of us as perhaps the most essential of all requirements. The nation’s heating and service engineers are likely to be kept as busy as ever over the coming months as they respond to āĿāũėāłóƘ óÖķķŭ̇ ðŽŶ Ʃ łùĢłė ƒÖƘŭ Ŷŋ ĿĢłĢĿĢŭā ŶĞā łŽĿðāũ ŋĕ unforeseen breakdowns has to be in everybody’s interest. Recent research by Spirotech has revealed that ˠ˙% of homeowners would be open to investing in products that would help to protect their boiler and the overall health of their heating system (see page ˛ˠ). All the evidence suggests that a clean and protected heating system will not only ensure the smooth running of components but will also help to reduce fuel bills – an issue that is likely to be front of mind for the thousands of people faced with an increase in costs from their supplier. In this issue we also highlight the critical need to maintain good indoor air quality. The importance of adequate ventilation in increasingly air-tight homes has been well documented, but with people spending more time inside as a result of the pandemic the consequences of poor ventilation – damp and mould – are likely to become all the more evident. And if ˛˙˛˙ has taught us anything, everyone needs to be thinking about the cleanliness of the air we breathe.
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Special Features
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Water & System Treatment
The importance of removing trapped air and dirt, and advice on effective TS[IVƽ YWLMRK
07 Contents 08 News Review
The crucial role of ventilation in maintaining good indoor air quality in increasingly air-tight homes
24 Training Update
29 Competition
34 Special Report
14 People on the Move
44 Daikin Competition
15 Energy Matters
45 Information Centre
16 Letters
46 Directory
18 Gadgets & Tools
47 Training & Assessments
20 CIPHE Infographic 22 Business Matters
Adrian Coleman
Mark Grayston
)PIGXVMG WLS[IVW
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30
36
40
How to respond to customer questions, and common troubleshooting tactics for installers.
Ventilation installers have a big part to play in helping businesses improve their working environment.
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PHAM NEWS | NOVEMBER 2020
8
News Review Homeowners tackling plumbing jobs
Condensation issues may worsen as more people stay home This year’s condensation season could be worse than ever for landlords and their tenants according to the ventilation experts at Homevent (Elta Fans residential division). As a result of the pandemic, people are spending more time inside, which could exacerbate the n m r of d n r n from the symptoms of condensation. Damp and mould growth have the potential to cause a significant increase in tenants claiming this to be as a consequence of ‘inadequate’ ventilation, provided by their landlord under the Homes (Fitness for Human Habitation) Act. MD John Bradley explains: “One of many consequences of Covidhas been an increase in occupancy levels and durations within homes. Whether this is a case of more individuals living under the same roof, or people spending more time in their homes due to remote working, this has a direct impact on the likelihood of condensation occurring.” This damaging combination of factors is common in rented
housing, and in the face of complicated, and at times vague, legislation, landlords face an uphill task to ensure their properties remain compliant. John continues: “Landlords face enough challenges as it is, without the task of having to decide how much ventilation is ‘enough’. It is important that they access all the help they can to ensure they remain compliant, which is why we’ve created a free CPD seminar on that subject. We are now well into what could become the worst condensation season in memory and landlords must do everything they can to prepare for the consequences.” Homevent is offering social housing landlords a free one-hour CPD titled ‘Providing Adequate Ventilation in Existing Homes’. Find out more by emailing John Bradley on: jbradley@eltafans.co.uk
8.indd 1
“Positive change has to happen, and this means moving away from using fossil-fuel powered gas boilers, wood fires and other pollutant-expelling heat, and moving towards sustainable methods of heating our homes that are available now. “There’s a clear role for the heating industry in educating consumers to help them make the right decisions for their homes, and our new partnership with EDF provides a great platform to do this. Together we’re able to give consumers access to the advice they need and to support them through the full installation process, ensuring they get the best heat pump solution for their home.”
for the water supply ( %), and replace a tap ( %). However, nearly one in would tackle more complex tasks such as installing a toilet. Some would even attempt to repair a boiler ( an o r %) or try replacing an underground service pipe ( %). o a ad ar on d n o a m n a however, as o dn ra m o m n problems at home and % said that it would be rare for them to attempt a plumbing repair. Surprisingly year olds were more likely to ask friends and family, with % turning to their nearest and dearest for help, compared to % of year olds.
Find a fitter initiative
Nominations are now open in Conex Bänninger’s search for the installer heroes of who have gone that extra mile to help others in these challenging times. This could include installers who have supported their local community through off-the-clock installations or repairs, or in some other way unrelated to their normal job. One overall winner will be rewarded with the Installer Heroes trophy, >B< Press n on nn n r m r and and a REMS press tool. In addition, three runners-up will be selected and rewarded with a Amazon voucher each. People can nominate themselves or others to compete for the Installer Heroes Award by explaining what they have done to support their local community. Nominations are open until November and can be submitted by sending an email to installerheroes@hroc.co.uk
Heat pump promotion A new partnership between EDF and Daikin will see the electricity supplier offering its customers access to Daikin’s heat pumps, along with tariffs backed by zero carbon electricity. The aim is to educate consumers about eco-friendly heating solutions, helping them make sustainable improvements to their homes with quality heat pump installations, eligible for the Green Homes Grant in England. Launched by the government in September, the Green Homes Grant encourages homeowners to explore heat pumps as a renewable, green alternative to fossil-fuel heating by providing them with the chance to apply for vouchers up to the value of – increasing to £ for low income households – to help cut the cost of green home improvements (see further information on page of this month’s issue) . EDF customers will be able to access Daikin’s national team of over sustainable home installers and experts, who can advise on making sure their heat pump system is correctly designed and installed. Iain Bevan, commercial manager at Daikin UK, says:
A new survey from the Water Regulation Advisory Scheme (WRAS) shows that almost a fifth of consumers regularly attempt to fix plumbing problems in the home themselves. A third of respondents also admit to having had to call in a m r o a d a r WRAS is urging people to think carefully about which plumbing tasks they are competent to do m and on o d f oa a d rof ona a n a na m a n a washing machine needs some knowledge about the water fittings regulations. For example a common mistake when fitting a washing machine would be to use a non-compliant hose with no backflow protection. When asked where they would source advice or information on repairing plumbing problems, % say they never seek advice. Others seek guidance from o %), Google ( %), and friends and family ( %) before seeking professional advice ( %). The research shows that people are willing to try their hands at simpler plumbing tasks, such as bleeding a radiator ( n a a a %), installing a washing machine or dishwasher ( %). o m n a o ar mo o themselves are: bleed a radiator ( %), check a stop tap is working ( a a a %), install a washing machine or dishwasher and connect a hose
Heat as a service in the works at Baxi Baxi Heating has secured funding to develop a ‘Digital Servitisation Demonstrator’, as part of a government initiative to boost manufacturing productivity. Servitisation is the strategy of creating value by adding services to products, or even replacing a product with a service. Put simply, the servitisation business model is based on companies selling ‘outcomes’
Bathroom wall panelling brand Showerwall has launched a ‘Find a Fitter’ programme aimed at sole traders and bathroom installation businesses. The idea is to build a nationwide network of trusted installers for its high pressure laminate and acrylic panelling products. As an assurance of professionalism and quality, installers included in the directory are required to comply with a list of terms and conditions. Their websites and social media platforms will also be checked for reviews and engagement as part of the vetting process. The company says that approved installers will benefit from increased business potential in their local area by being listed on the brand’s website where consumers can easily search for them by local postcode. They will be actively encouraged to share their projects on social media, helping to build a Showerwall community online. Installers will receive a gift on registration, regular product offers, and a comprehensive support package to help with training and sales. ◼ phamnews.co.uk/920/02
rather than just products. Baxi’s model will combine advanced services and digital servitisation technologies, including sensors, software and other technologies. The customer wouldn’t just purchase a boiler, they would buy a complete ‘comfort’ package, which includes the monitoring, maintenance and servicing of all their heating needs. Baxi says its installer customers would be a vital part of this service. The digital model could be used as a wider, all-industry adaptable servitisation model. It can be transferred between sectors and developed as a bespoke model for individual
companies. The model will enable a range of manufacturers to use digital technologies to manage contracts, supply chains, customer contacts, and all aspects of their business. MD Karen Boswell explains: “This is just the sort of innovation strategy that UK manufacturers should be looking at if they want to continue to grow their businesses. Customers are demanding much more than products with a maintenance programme now – they want complete peace of mind, a ‘fit and forget’ service, knowing that everything will be taken care of for them.”
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PHAM NEWS | NOVEMBER 2020
10
News Review
New register set to connect tradeswomen with customers Stopcocks Tradeswomen CIC has launched the National Register of Tradeswomen to help householders to find fully verified tradeswomen in their area. The not-for-ťũŋƩ Ŷ organisation also has plans to help women to train in trades and to access funds for training. The Register is completely free for tradeswomen to join. “We believe that women want to know they’re supporting and contributing to empowering other women through helping them into worthwhile and well-paid careers,” says founder Hattie Hasan MBE. ̦Âā̪ũā óŋłƩ ùāłŶ ŶĞĢŭ ũāėĢŭŶāũ̇ ŭóĞŋŋķ Öłù fund, with all skilled tradeswomen nationally
Engineer going to Hollywood
joining, will be a huge success. We want all tradeswomen, not only self-employed ones, to register so we can get an accurate picture in the UK. We’ll be asking all employers to encourage their female trades employees to register. ” The Register of Tradeswomen also aims to support vulnerable householders who feel safer with women. The Register will be available to householders in the new year. ͻ phamnews.co.uk/ˢ˛˙̓˙˜
Self-employed plumbing and heating engineer, Lloyd Isherwood based in Selby, has been named winner of Ideal Heating’s ‘Boiler Man goes to Hollywood’ initiative. The prize is a trip to Hollywood for two, complete with flights, accommodation, park passes, and film studio tours – inspired by Boiler Man’s starring role in Ideal’s movie-inspired ‘Heartwarming Moments’ marketing campaign last year. Installers were entered into a draw every time they registered the installation of a Logic Max boiler on Ideal’s Installer Connect portal between January and June ˛˙˛˙. Next year’s Premier Club trip will be a holiday in Las Vegas and installers can continue to bank points towards their passport – Ŷŋ Ʃ łù ŋŽŶ Ŀŋũā̇ Žŭā ŶĞā ķĢłĴ ðāķŋƒ̍ ͻ phamnews.co.uk/ˢ˛˙̓˙˝
SNIPEF keeps hold of ACCS
For trade fairs, it’s on with the show As the pandemic continues to curtail mass gatherings, the European trade exhibitions Mostra Convegno Expocomfort (MCE) and ISH are going digital. MCE had been scheduled to take place in Milan in September this year, but has been ũāŭóĞāùŽķāù Öłù ũāóŋłƩ ėŽũāù Öŭ m!1 Live+Digital, which combines a ‘live’ in-person event with a ‘virtual’ online component. It runs from ˡ to ˢ April ˛˙˛˚.
Similarly, ISH has abandoned plans for an in-person show in Frankfurt in favour of an online trade fair. The virtual live event from runs from ˛˛ to ˛6 March ˛˙˛˚, with all exhibitor activities brought together and intelligently linked. ŋŶĞ ŭĞŋƒŭ ťũŋĿĢŭā Ŷŋ ŋƦ āũ ķĢƑā ŭŶũāÖĿŭ and a programme of events, as well as an appointments system for online meetings with exhibitors.
Boiler brand turns on TV advertising A new TV advertising campaign has been launched by Worcester Bosch, designed to bring to life the brand’s commitment to bringing warmth to UK households this winter. The ad campaign went live last month, focusing on the importance of heating and hot water at the start of the day and promotes the message that ‘before everything, there’s Worcester Bosch’. The ‘Before Everything’ campaign was developed following consumer research which showed that people view the home as a sanctuary – a place for safety, security and comfort – and ŶĞā łāƒ ťũŋĿŋŶĢŋł Ʃ ũĿķƘ ťŽŶŭ ĞŋĿā óŋĿĕŋũŶ Öłù ðāķŋłėĢłė Ʃ ũŭŶ̍ As well as the TV advertising, there will also be three shorter-form online video versions, a new radio advert and a bank of social media content.
Call for clarity on technical drawings of controls The Building Controls Industry Association (BCIA) is calling for greater clarity on technical drawings, saying that significant time and money can be saved on building projects by adapting technical drawings to include specific instructions for building energy management system (BEMS) companies. The Association says that a controls company looking to bid on contracts must currently trawl through dozens of irrelevant documents looking for BMS
The Scottish government has reappointed SNIPEF to run the Approved Certifier of Construction Scheme (ACCS) for drainage, heating and plumbing for a further six years. The scheme, which was first launched in 2003, allows for certain categories of work to be carried out and self-certified by an approved certifier. These categories include above and below ground drainage, gas, oil, solid fuel installations and renewables. It also means that ƒŋũĴ óāũŶĢƩ āù Žłùāũ ŶĞā ŭóĞāĿā does not require a building control ŋƧ óāũ Ŷŋ ðā Ģł ÖŶŶāłùÖłóā̇ ƒĞĢóĞ can increase the speed of a project. To become an Approved !āũŶĢƩ āũ̇ Öł ĢłùĢƑĢùŽÖķ ĿŽŭŶ be a member of an approved scheme and meet rigorous standards. They must also be able to demonstrate an in-depth knowledge and understanding of building regulations. For further information on ACCS, use the reader link below. ͻ phamnews.co.uk/ˢ˛˙̓˙˞
references, placing an undue burden on them. BCIA believes a uniform look-up regime could be adopted for drawings Öłù ŭťāóĢƩ óÖŶĢŋłŭ ŶĞÖŶ Öķķŋƒ ĢłùāƗĢłė for easy reference. Having a more common numbering system as well as having separate drawings for the BEMS contractors would save a lot of time – and therefore costs – on projects. Terry Sharp, president of the BCIA, says: “In a digital age, in which we have a multitude of online tools at our disposal in order to construct buildings in exactly the form they were designed, the BCIA believes there is a simple solution to reduce the unnecessary complications and misunderstandings between the ùāŭĢėł ŭŶÖėā Öłù ŶĞā Ʃ łÖķ ťũŋùŽóŶ̍ “We already have drawings for the mechanical and electricals – why not have a third for BEMS/controls and the dreaded metering?”
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PHAM NEWS | NOVEMBER 2020
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News Review New BESA membership opportunity
Solar work earns eco award Paul Ashby of Absolute Energy Services in Plymouth has been named the UK’s most environmentally conscious installer by Drayton in its ‘Sustainable September’ competition. Heating engineers and electricians were called upon to share their sustainability picture diaries and showcase the changes they are making in their daily lives to help tackle the climate crisis. The more eco-actions an installer shared, the better the chances to be crowned the
Drayton Eco Installer ˛˙˛˙. Paul submitted images of his solar installations and he demonstrated ĞĢŭ ŭŶũŋłė óŋĿĿĢŶĿāłŶ Ŷŋ āƧ óĢāłŶ heating systems. This impressed the judges, who granted him the title. He will receive a prize bundle worth ͎˞˙˙˙, consisting of an eco-friendly UK break, branded workwear, personalised Drayton products, and a VIP tour of the Drayton factory. Runner-up Chris King of Enietherm will join Paul on the factory tour.
Installers visiting merchants for plumbing products could win a selection of top-of-the-range prizes by entering the new Polypipe Perks scheme. Each month, the manufacturer will conduct an online prize draw with a chance to win a variety of popular tech prizes. To enter the prize draw, all a participant has to do is purchase Polypipe products at a merchant and upload proof of purchase to the Polypipe Perks website. A total of ˚˟ prizes will be given away each month, with the gifts ũÖłėĢłė ĕũŋĿ Öł dF ˞˙in ˝K television to an Xbox One, through to Amazon Echo Dots and Fire Sticks. There are also prizes ideal for installers on the move, such as Apple AirPods, Anker Powerbanks and a FitBit Smart Watch. The prize draw will take place at the end of every month and gifts sent to the winners within ˚˙ working days of the winning individual being contacted. ͻ phamnews.co.uk/ˢ˛˙̓˙˟
The Building Engineering Services Association (BESA) has launched a new membership category catering for individuals. Previously, the trade body had only admitted companies and corporate organisations into membership. This new category means individuals such as retired engineers, trainees and everyone in between can now join as Associate māĿðāũŭ Ŷŋ Öóóāŭŭ Ö ũÖłėā ŋĕ ŶÖĢķŋũāù ðāłāƩ Ŷŭ ŶĞÖŶ óÖł support their personal development goals. Standard membership costs ͎˚˛˙ per annum, but retired people and apprentices/trainees will be admitted for free. Workers recently made redundant will also have their ĿāĿðāũŭĞĢť ĕāā ƒÖĢƑāù ĕŋũ ŶĞā Ʃ ũŭŶ ˚˛ months, or until ŶĞāƘ Öũā ŭŽóóāŭŭĕŽķ Ģł Ʃ łùĢłė āĿťķŋƘĿāłŶ̍ ͻ phamnews.co.uk/ˢ˛˙̓˙ˠ
Cylinder scrappage scheme launches OSO Hotwater UK has launched a cylinder scrappage promotion. Launched in October and running until the end of February ˛˙˛˚, the scheme is designed to encourage householders to replace their old hot water cylinder with a more energy āƧ óĢāłŶ ÖķŶāũłÖŶĢƑā̍ The company’s Delta series is leading the campaign, however Super Coil is included as a cost āƦ āóŶĢƑā ÖķŶāũłÖŶĢƑā Ŷŋ 'āķŶÖ̇ Öķŋłė ƒĢŶĞ ŶĞā Fāŋ
Coil. Claims are valued as follows: ̅ ͎˞˙ ̛˚˚˙˙ points) Super Coil ˚˛˙̇ ˚˞˙ and ˚ˡ˙ ̅ ͎˞˙ ̛˚˚˙˙ points) Delta Coil ˚˞˙ and ˚ˡ˙ ̅ ͎˚˙˙ ̛˛˛˙˙ points) Super Coil ˛˚˙̇ ˛˞˙̇ ˜˙˙ ̅ ͎˚˙˙ ̛˛˛˙˙ points) Delta Coil ˛˚˙̇ ˛˞˙̇ ˜˙˙ ̅ ͎˚˙˙ ̛˛˛˙˙ ťŋĢłŶŭ̜ 'āķŶÖ FāŋóŋĢķ ˛˙˙̇ ˛˞˙̇ ˜˙˙ Find out more about the scheme by using the reader link below. ͻ phamnews.co.uk/ˢ˛˙̓˙ˡ
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NEW APPOINTMENTS
PHAM NEWS | NOVEMBER 2020
People on the Move The new MD at Coram UK is Steve Huntly (pictured) who takes over the role as John Blackburn vacates the post to take on new challenges. Steve was previously the business’s group sales director, where he restructured the sales division and introduced a new retail sales division.
To bolster the team responsible for the smart home market, Drayton has appointed Jeremy Palmer as UK sales director for residential temperature control (RTC). Jeremy joins with a wealth of experience in the connected technologies sector, most recently serving as European sales director for connected buildings at Honeywell.
Mixergy, a developer of new solutions for domestic water heating, has appointed David Pinder (pictured) and Martin Allman to its leadership team. David, previously chief executive of Baxi Heating UK, becomes Mixergy’s new chairman, while Martin, formerly UK & Ireland country director for onn n n f omm r a o r
Richard Hutchinson has joined Imperial Bathrooms as key accounts and contracts manager in the South. He brings with him a wealth of commercial experience, and o r a ar a a d in the bathroom sector focused on key account management, lead generation and strategic growth partnerships.
Sensing Precision, a manufacturer of air measurement devices, has appointed Alan Hinton as its new technical sales consultant. Alan joins from Johnson Controls, where he was product and marketing manager, airside products. He has over years’ experience in the heating, ventilation and air conditioning (HVAC) industry.
Triton Showers has made three key appointments to its board of directors. Stuart Lane (pictured) has been promoted to trade sales director, having worked for the manufacturer for over 20 years. Emily Johnson has been appointed as sales director – retail and export, while Philip Viner becomes commercial director.
ONLINE For further information about any of the stories featured in this issue, simply enter phamnews. co.uk/920/ followed by the relevant enquiry number.
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OSO Hotwater UK has announced the appointment of Hannah Sweeney as area sales manager for the North West. anna n an ro for UK business, targeting merchants, local installers and regional contractors, providing sales assistance, product support and demand generation.
Bathroom specialist, Easy Bathrooms, has appointed Gary Smith (pictured) and Mike Moore as contracts area managers to strengthen its service to the UK’s trades market. Gary and Mike both bring a wealth of experience in the industry, having held positions at Porcelanosa, Fired Earth and JP Distribution respectively.
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PHAM NEWS | NOVEMBER 2020
Energy Matters 15 UK thermostats set too high says energy survey New research by Uswitch.com, the comparison and switching service, has revealed that ˛̍ˠ million UK households are setting their thermostats to ˛˞°C ŋũ Ŀŋũā Ģł Öł āƦŋũŶ Ŷŋ Ĵāāť ƒÖũĿ ŶĞĢŭ autumn, while over two thirds of people set it to at least ˛˙°C. The same study estimates that turning the thermostat down by just ˚°C could save households as much as £ˡ˙ per year. It means the ˚ˠ̍ˠ million households currently setting thermostats above ˛˙°C could save £˚̍˝billion if they turned the ŶāĿťāũÖŶŽũā ùŋƒł Ö ùāėũāā̵̵̍
̵¦Ğā ũāŭāÖũóĞ Öķŭŋ ŭĞŋƒāù ŶĞÖŶ ƘŋŽłėāũ ťāŋťķā Öũā Ŀŋũā ķĢĴāķƘ Ŷŋ óũÖłĴ ŶĞāĢũ ĞāÖŶĢłė Öķķ ŶĞā ƒÖƘ Žť Ŷŋ ˛˞°C or above, with ˛˚% of those aged ˚8 to ˛˝ saying this is their preferred temperature, compared to just ˜% of those aged ˞˞ ŋũ ŋķùāũ̵̍ Of the over ˞˞s, ˟˙% say that they set their thermostat to ˛˙°C or above. Age
b ũāóŋĿĿāłùŭ ŋķùāũ ťāŋťķā Ĵāāť ŶĞā rooms they use most at ˛˚΅!̵̵̍ ÖũÖĞ ũŋŋĿƩāķù̇ āłāũėƘ āƗťāũŶ at Uswitch.com, comments: “With temperatures falling, many of us have already turned our heating on, but it’s ÖĿÖơĢłė Ŷŋ ŶĞĢłĴ ŶĞÖŶ Öł āŭŶĢĿÖŶāù Ŷƒŋ million homes are currently hotter than ¦āłāũĢĕā̵̍ “While it is important to stay warm over the winter, and older people āŭťāóĢÖķķƘ ŭĞŋŽķù Ĵāāť ŶĞāĢũ ĞāÖŶĢłė ŋł Ŷŋ ķŋŋĴ ÖĕŶāũ ŶĞāĢũ ĞāÖķŶĞ̇ ĞĢėĞāũ temperatures are one of the biggest contributors to higher energy bills and carbon emissions.” Uswitch.com has produced a guide on free energy-saving tips to help UK households save energy and cut down ðĢķķŭ̵̍ ķāÖŭā Žŭā ŶĞā ķĢłĴ ðāķŋƒ Ŷŋ Öóóāŭŭ ŶĞā ĕũāā ėŽĢùā̵̍ ͻ phamnews.co.uk/ˢ˛˙̓˙ˢ
`ŋĢłŶ āƦŋũŶ Ŷŋ ťũŋĿŋŶā āłāũėƘ āƧóĢāłóƘ ĢŭŭŽāŭ A joint Special Interest Group to ťũŋĿŋŶā āłāũėƘ āƧóĢāłóƘ Ģł ðŽĢķùĢłėŭ has been formed by the Building Engineering Services Association ̛ 1 ̜ Öłù ŶĞā̵ 1łāũėƘ āũƑĢóāŭ Technology Association (ESTA). ̵¦Ğā 1łāũėƘ 1ƧóĢāłóƘ Ģł ŽĢķùĢłėŭ Group will include members from both associations and will focus on ťũŋĿŋŶĢłė ŶĞā āóŋłŋĿĢó ðāłāƩŶŭ ŋĕ energy demand reduction, energy
āƧóĢāłóƘ̇ Öłù ĿÖłÖėāĿāłŶ Ŷŋ demand-side users and professionals. It is also hoped that the Group will help to raise awareness of better energy management with government, business organisations, and other relevant trade associations. ̵`Öŭŋł NāĿĢłėƒÖƘ̇ 1 membership director, says: “Our ėŋÖķ Ģł ƒŋũĴĢłė ƒĢŶĞ 1 ¦ Ģŭ Ŷŋ ũÖĢŭā the energy consciousness of building
ŋƒłāũŭ Öłù ĿÖłÖėāũŭ̍ NÖũłāŭŭĢłė smart technology in the built environment will be vital for achieving the UK’s net zero carbon target by ˛˙˞˙. It will also help to ensure that our sector can emerge stronger from ˛˙˛˙ and build for the future.” ̵̵ ķÖłŭ ĕŋũ ŶĞā FũŋŽť ĢłóķŽùā Ö combined newsletter and webinars to share information with a wider ÖŽùĢāłóā̵̍
DŽāķ ðĢķķŭ Ö ðĢė óŋłóāũł for ˛˞% of households A quarter of Britons are worried about paying their fuel bills this winter, according to the latest data from business consultancy Yonder Consulting. Of the poorest households in England Öłù ÂÖķāŭ̇ Ŷƒŋ Ģł ƩƑā āƗťũāŭŭāù óŋłóāũł ŶĞāƘ would not be able to ÖƦŋũù ŶĞāĢũ ėÖŭ Öłù electricity bills in the winter months. Meanwhile, just two thirds of those living in London, the North-West of England, and the West Midlands believe they’ll be able Ŷŋ ÖƦŋũù ŶĞā ĕāāŭ̍ Manfred Abraham, CO-CEO of Yonder, comments: “It’s not surprising that so many people are concerned about meeting their fuel costs this winter. Between the end of the furlough scheme and the prospect of even more redundancies, wallets are tighter than ever this ƒĢłŶāũ̍ Ŷ ŶĞā ŭÖĿā ŶĢĿā̇ ĢłóũāÖŭāù ũāĿŋŶā ƒŋũĴĢłė means homeowners this year will be shouldering a much bigger share of the bills than in previous years.” Nā ÖũėŽāŭ ŶĞÖŶ āłāũėƘ óŋĿťÖłĢāŭ ŭĞŋŽķù ðā ùŋĢłė more to address consumer concerns. “It’s one thing to compete on cost, but what people really need right now is security,” adds Abraham. “Energy companies that provide that – whether by ŋƦāũĢłė ťÖƘĿāłŶŭ ĞŋķĢùÖƘŭ ŋũ ũāùŽóĢłė ŶÖũĢƦŭ ĕŋũ ķŋƒāũ income households for instance – have an opportunity to win over customers for the long term.”
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PHAM NEWS | NOVEMBER 2020
Your Views Star letter Share your views and you could win £100 for writing the star letter
Cowboy myth has more than a grain of truth I feel I must respond to the cover story (‘Survey shows that the cowboy myth persists in public opinion’) in the October issue. Unfortunately, the standard has been falling for decades, the blame has to be shared by all: manufacturers, professional organisations, the public, and the internet. I speak as a plumber and heating engineer (˞˙ Years) in the trade, ˝˙ years self-employed. Several years ago I was asked to replace an old oil boiler with a new combi boiler. The customer was able to purchase said boiler, delivered by their local merchant. When packaging was removed, it was found that they had delivered a utility boiler instead of a combi. The merchant was quick to demand a re-stocking charge (good scam), but the question is why was the customer able to ŋũùāũ ŶĞā ðŋĢķāũ Ģł ŶĞā Ʃ ũŭŶ ťķÖóā̎ I have had many other examples. Three weeks ago I was asked to replace a leaking radiator. While checking out the job I noted another professional plumber’s letterhead. I showed the customer the price of the radiator from a local merchant’s catalogue. The customer had purchased his radiator from another supplier, cheaper than the local merchant. DIY Stores which are selling gas ðŋĢķāũŭ̇ Ʃ ũāŭ̇ āŶó̇ Öũā ÖƑÖĢķÖðķā Ŷŋ āƑāũƘðŋùƘ ̞ ŨŽÖķĢƩ āù ŋũ łŋŶ ̞ Öł open charter for cowboys, with all types of products available to any Tom, Dick or Harry who has a credit card. The ‘do-good trade bodies’are trying to encourage the professionals and safeguarding people, but if they do not make themselves known and what they stand for, how are the public to know who they should contact to ėāŶ Ö ťũŋĕāŭŭĢŋłÖķ ŶũÖùāŭťāũŭŋł̎ These days, it seems that anyone can pass as a plumber, electrician ŋũ ėÖŭ Ʃ ŶŶāũ̇ Öŭ Öķķ ťũŋùŽóŶŭ Öũā readily available.
Richard Watt Aberdeen
Let us know what you think... Please address your letters to: The Editor, PHAM News 1b Station Square Flitwick, Bedfordshire, MK45 1DP or email to: editor@phamnewsedit.co.uk
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PHAM NOV20 CONTINAL:Layout 1 23/10/2020 11:06 Page 1
PHAM NEWS | NOVEMBER 2020
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Gadgets & Tools
Easy core removal a m d a an nd r or an o r a m which allows diamond tipped core bits to be disconnected or from or dr or n on ar n d a rof ona n a r r a m m an a r will no longer have to face the laborious and time-consuming hassle of using spanners or hitting the core bits with a amm r n r n o d od and r mo orn a ma r a n or bits. ad o d a for o r o ond n o a pipe holes or bathroom pipe o or an d an d amond d or bit from 8 to mm diameter. Constructed from superior high n om on n or m o m ro or o n nd life of expensive core bits and will help installers to operate in
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d mand n n ronm n om m n d a dr ada or or ada or r a and a no o oo for a a r mo a n m r of or ada or r r d d nd on oa an of or om r d n installer’s set. dr ada or m connects onto a 1/2 in threaded or dr or n on ar or ada or onn dr onto the 1/2 in female end of
Feature-rich thermal imaging cameras Four new additions have been made to FLIR’s Exx-Series of advanced thermal imaging cameras: the and E . Compared to the predecessor Exxr am ra n am ra o r n an d thermal resolution for mor ran a -to-read ma and on-camera ro n a a o m ro d r n The new Exx-Series cameras are designed to help professionals detect the ar n of dn d n f o o ro oo r a and m an a m and r n ro m for a dama or r m om an n on o no o r d a a andard f a r on r r am ra om m n d rma d o ro of ar o r a or n od ara a an ann a r on a a o r o rn om r o purchase an Exx-Series camera a free three-month Thermal Studio Pro and Route Creator trial bundle. do a oa a a ara ro an ann a r on n andard and ro r on ar r r on o r d fr of ar o r ood ro o ar . o arn mor a o m om r of rma ma n am ra m reader link below. ◼ phamnews.co.uk/920/13
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r a ra r a ran or m a n d to over m or r a or dr ar a ran d a m or The patented product has been developed and manufactured in and rr n a a a from all Graham Plumbers Merchants nationwide. ◼ phamnews.co.uk/920/10 or
Loctite thread sealant is part of Henkel’s Health and af ran a n ra r o m a a an hazard- a fr and approved for use with potable water up to 8 °C and suitable for n on n d o be sealed and locked against vibrational self-loosening. This single-component product relies on the absence of air and contact with metal to make it cure. When applied to a taper parallel thread and r n d ad ro d an n an a o fn d d m an r r d ra a a It also protects the mated threaded areas against corrosion and the seal can be r a d a an m n compliant practices. Loctite covers the
lion’s share of applications and provides excellent chemical and thermal resistance. In addition to sealing threaded n o is suitable for sealing olives. ◼ phamnews.co.uk/920/11
Products of the year as chosen by customers r
a n d nn r of rod of ar ard a and a o n d o a ard a customers voting in their hundreds to pick the winners. Milwaukee’s Cordless Pipe Cutter (pictured) won the Plumbers’ rod of ar and a a o oo m a nn r n om r a or an a o r oo oo o ra rod of ar a a a o or o n o r oo a or v Ah XR r om dr nn n n ar % of the vote. nom na d rod r rad ra d r customers and all have four- ar r on r om n a n on d r or of rad n a r omm n r om r voted in force for their favourite products and we are delighted to a ard nn n r a ar of r .” ◼ phamnews.co.uk/920/12
Like kneeling on a cloud For knees that need maximum protection from r and ra n Recoil kneepads use a coil spring pressure r d on m to absorb the impact and spread the pressure n a ro on r da f n n n on a o d f a r a a -d a a ro d m for r mo m n rn m and d n nn r and o r a r for r a r mano ra Recoil kneepads have been engineered for o ro on and omfor and ar am d or d r r on n %. With of r ra an omfor a orn o d n n or a n ◼ phamnews.co.uk/920/14
Keeping everything to hand New belts and pouches have been added to Makita’s extensive line- of a or o on n d ra o od r a a ar and m n and o r d ra and r a n d d for r da With over rod n ran a a a a o on o r a o and o r ar a a a n a ran of d n d nd n on a a a n of antino o is used on all friction points and o d o r oo o n m from sliding around and keeping m r n a o prevent accidental falls. This is also ideal for those working in awkward positions where n d o and fr o r d an no o a o o extend the lifespan of the a or a o n o retain its shape. ◼ phamnews.co.uk/920/15
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03/11/2020 14:34
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THE CHARTERED INSTITUTE OF PLUMBING AND HEATING ENGINEERING
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9 million risk risk the water appliances in the UK puts the public at greater risk of sudden breakdowns, unsafe 9and million of Lead in risk systems, higher energy bills. The CIPHE outlines a number of facts associated 9 million CIPHE Proud to be a Professional of in theLead water with the risks of not maintaining home heating, ventilation and plumbing, 9 million of Lead in the water Kevin Wellman, CEO of the CIPHE, explores the issues related to poorly including a reduction in air quality, and an increase in condensation and mould – CIPHE Proud to be a Professional
the water maintained all of which ansystems: adverse effect on the respiratory system. CIPHE Proud can toheating behave a Professional Kevin Wellman, CEO of the CIPHE, explores the issues related to poorly CIPHE Proud to be a Professional Kevin Wellman, CEO of the CIPHE, explores the issues related to poorly maintained heating systems: Installers can homeowners of completely the dangersneglected of not undertaking The number ofremind poorly maintained or heating andregular hot water Kevin Wellman, CEO of tothe CIPHE, explores the issues related to poorly maintained heating systems: servicing, and refer back this fact sheet to show the true cost of inadequate appliances in the UK puts the public at greater risk of sudden breakdowns, unsafe maintained heating The number of higher poorlysystems: maintained completely neglected heating water maintenance. systems, and energy bills.or The CIPHE outlines a number of and factshot associated The numberinofthe poorlyputs maintained or at completely neglected heating and hotunsafe water appliances public greater risk of sudden breakdowns, with the risks UK of not the maintaining home heating, ventilation and plumbing, appliances inof the UK energy puts thebills. public greater riskneglected ofasudden breakdowns, unsafe The number poorly maintained oratcompletely heating and hot water systems, and higher The CIPHE outlines number of facts associated including a reduction in air quality, and an increase in condensation and mould – systems, and energy bills. The at CIPHE outlines number breakdowns, of facts associated appliances in higher theofUKnot puts the public greater risk ofa ventilation sudden unsafe with the risks maintaining home heating, and plumbing, all ofinformation which can about have an adverse effect on the respiratory Tim Sainty system. tims@ciphe.org.uk For more with the risks of not home heating, plumbing, systems, and higher energy bills. The CIPHE outlinesinaventilation number ofand facts associated reduction in maintaining air quality, and an increase condensation and mould – theincluding CIPHE or ifayou would like or call (the Membership Department) including a reduction in air quality, and an increase in condensation and mould – with the risks of not maintaining home heating, ventilation and plumbing, all of which can have an adverse effect on the respiratory system. to become a member, please contact 463 116 Installers can remind homeowners of the dangers of not 01708 undertaking regular all of whicha can have aninadverse effect onan theincrease respiratory system. including reduction air quality, and in condensation and mould – servicing, and refer back to this fact sheet to show the true cost of inadequate Installers can ofon the of not undertaking regular all of which canremind have anhomeowners adverse effect thedangers respiratory system. maintenance. Installers homeowners the to dangers of not regular servicing, can and remind refer back to this factofsheet show the trueundertaking cost of inadequate servicing, and refer back to this fact sheet to show the true cost of inadequate maintenance. Installers can remind homeowners of the dangers of not undertaking regular maintenance. servicing, and refer back to this fact sheet to show the true cost of inadequate Tim Sainty tims@ciphe.org.uk Formaintenance. more information about the CIPHE or if you would like or call (the Membership Department) Tim Sainty tims@ciphe.org.uk Fortomore information about become a member, please contact 01708 463 116 Tim For more about the CIPHEinformation or if you would like or callSainty (the Membershiptims@ciphe.org.uk Department) thebecome CIPHEinformation ora ifmember, you would like contact to please or call (the Membership01708 Department) 463 116 Tim Sainty tims@ciphe.org.uk For more about to become a member, please contact 01708 463 116 the CIPHE or if you would like to become a member, please contact
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PHAM NEWS | NOVEMBER 2020
Business Matters
Why wait to diversify your business? Many heating professionals are seeing an increase in demand for low carbon heating solutions, but what about those just starting out on their low carbon journey? Mark Wilkins, head of ra n n and rna a a r a a an o r om ra a advice to those thinking of diversifying their business with low carbon solutions.
T
here’s no shying away from the impact that we, as humans, are having on the planet. From David Attenborough recently joining Instagram to raise awareness of the challenges faced by nature, to the launch of the government’s Green Homes Grant, climate change - and the ways we can all play our part to make a r a d r n a n r n r on the agenda. Low carbon technologies, such as heat pumps, have a vital role to play in reaching the government’s net-zero carbon goal by d a d o o -gas areas, they are also increasingly popular amongst today’s eco-conscious end users. Heat pumps can be an ideal solution for domestic and commercial premises and o r n n r n allowing occupants to have total control over their heating needs. n ar ar for some installers thinking of diversifying their business, knowing where to start may seem a little daunting. To this end, it’s important those thinking of upskilling know where to turn and are aware of the support and resources available to them.
Starting point
n a r ar of n om o n r r or of a n or n n a n solutions available. By upskilling and expanding their knowledge, installers can be ready to advise prospective customers accordingly and secure new business opportunities. a an o r n ra n n a an or o r r no low carbon heating. Installers need a wide range of up-to-date technical and wider business skills. That’s why we’ve been working with industry bodies to ensure that installers can obtain the knowledge and om n a r a technologies and standards. From understanding the basics when it comes to d ar on a on ro o mor product courses, this increased knowledge is vital to help installers when designing and installing quality low-carbon heat m m or n r n o r for their customers.
Small steps, big impact
f o r a m o ra great way to diversify and reduce carbon emissions, there are other ways installers can help their customers make a positive impact on their carbon footprints. By recommending smart controls, installers can also help their customers to reduce r n r oo f o r n on of n on ro n a an n o range, make sure to highlight the energy dashboard feature that gives customers
increased visibility of their energy usage. Another small step is explaining the n a a r om n a n on ro can have on their energy usage, which o d ma a d r n Alternatively, installers may also seek out products from manufacturers that also encourage sustainability. A great example is our most innovative o r a an o Green iQ, which has ina heat recovery that uses waste heat to preheat the hot water, saving more gas. Plus, it’s 8 % recyclable, so at the end of its lifetime most components don’t have to go o and
Why Wait?
When it comes to caring for our planet, it’s clear that small steps towards a ‘greener’ future go a long way. We’ve just launched our latest campaign aimed at highlighting to consumers the role n a n m an a on o r world. As part of this, and our ongoing commitment to supporting installers, a od of a an od a focuses on diversifying your business with renewables and is aimed at installers n n a o a n a r features some great advice from two installers who have already made the move and have successfully d r d their businesses in the process.
Find out more
For more advice, resources or to access online training please visit: www.vaillant-advance.co.uk
Supporting installers For more information on Vaillant’s Business Clinic webinars and podcasts, visit: www.vaillant.co.uk/for-installers
or call (the Membership Department)
01708 463 116 02/11/2020 14:21
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Business Matters New insurance marketplace
Management app enables expansion A mobile app from BigChange has helped Cirencester based Moorhouse Heating Limited (MHL) transform from a regional to a national ðŽŭĢłāŭŭ̍ ¦Ğā Ʃ ũĿ Žŭāŭ ŶĞā ĿŋðĢķā Öťť̇ `ŋðÂÖŶóĞ̇ that replaces all paperwork and synchronises in real-time with centralised management software – part of a cloud-based system from BigChange. “Introducing BigChange was crucial to supporting our expansion into the commercial sector and nationally,” says Tim Moorhouse, MD of MHL. “We needed to transform the way we worked, eliminating paperwork and automating using the digital platform – something that would remove any barriers to expanding and winning new business.” Since introducing BigChange two years ago MHL ĞÖŭ ùŋŽðķāù ĢŶŭ ŶŽũłŋƑāũ Öłù ŶũĢťķāù ĢŶŭ Ʃ āķù ŭāũƑĢóā ŶāÖĿ ƒĢŶĞŋŽŶ łāāùĢłė ÖùùĢŶĢŋłÖķ ŭŶÖƦ Ģł ŶĞā ŋƧ óā̵̍ ͻ phamnews.co.uk/ˢ˛˙̓˚ˠ
Van theft is depriving trade professionals of ͎˛˟˝million a year, a new study has shown. The survey of over ˚˙˙˙ tradespeople was conducted by Honcho, a reverse-auction ĿÖũĴāŶťķÖóā ĕŋũ Ʃ łÖłóĢÖķ ŭāũƑĢóāŭ̇ Öŭ ĢŶ ķÖŽłóĞāŭ Ö łāƒ ƑÖł ĢłŭŽũÖłóā Ʃ łùāũ service. The survey revealed that tool theft costs tradespeople ͎˞˞ˡ˝ on average each time their van gets broken into. To simplify the search for coverage that takes van theft into account, Honcho has launched a van insurance marketplace as part of its app and website. It is designed to help
Supermarket forecourt app
ŶũÖùāŭťāŋťķā Ʃ łù ŶĞā ũĢėĞŶ ťũŋùŽóŶ Ŷŋ protect their livelihoods – including tool cover and courtesy vans. Graeme Stoker from Honcho says: “Van theft remains one of the biggest obstacles for tradespeople in the UK. With
Fuel card provider fuelGenie has launched a mobile app that allows users to locate low cost supermarket petrol stations, along with pricing and useful information for each forecourt. Prices for diesel and unleaded are available for all ˚˜ˠ˙ supermarket forecourts if used in the prior week. With the cost of supermarket fuel being consistently lower than the national average, business owners can support ŶĞāĢũ ùũĢƑāũŭ Ŷŋ Ʃ ķķ Žť ƒĢŶĞ ŭŋĿā ŋĕ ŶĞā best value fuel available.
a van being broken into every ˛˜ minutes, it is impossible to ignore the problems trades face as a result. “We know how tough it can be to have to come back from van theft. Too many hardworking professionals are being caught short with their van insurance policy by solely looking for the best price and not ensuring it covers all of their needs. This is why we’re launching van insurance on Honcho – to make Ʃ łùĢłė ŶĞā ũĢėĞŶ ƑÖł ĢłŭŽũÖłóā ťŋķĢóƘ simple and transparent. Looking after your van, tools and income is always going to be a top priority in the trades. Taking the time to really investigate your insurance and use a marketplace that has your best interests at heart to Ʃ łù ŶĞā ũĢėĞŶ ĢłŭŽũÖłóā óŋƑāũ Ģŭ imperative to the success and stability of your business.” ͻ phamnews.co.uk/ˢ˛˙̓˚ˡ
In addition, fuelGenie’s new app ŋƦ āũŭ ĞÖłùƘ ĢłĕŋũĿÖŶĢŋł ĕŋũ ùũĢƑāũŭ̇ such as petrol station opening hours. By also providing details of the services and facilities available at each forecourt, drivers can make an informed decision regarding which station to visit and so reduce the óĞÖłóā ŋĕ Ö ƒÖŭŶāù ŶũĢť̵̍ The fuelGenie app is available for free download from the App Store or Google Play. ͻ phamnews.co.uk/ˢ˛˙̓˚ˢ
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PHAM NEWS | NOVEMBER 2020
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Training Update CPD covers best practice solutions for steel pipework installations
Resources designed for colleges to assist with distance learning Colleges and training centres can now take advantage of a range of resources developed by Salamander Pumps to support their students as they return to the learning environment. Part of the Salamander e-School, the resources include courses on both mains boosting (HomeBoost and Accuboost accumulators) and gravity-fed systems, which tie in to the current curriculum. These courses can be provided in a format, such as SCORM a on an nd d a o arn n platform or Moodle site, which is used by teachers to track a learner’s progress. It also allows them to be used either in college or remotely. In addition to the courses, Salamander is also o n d a a ra n n mana r n Vance. The classes will feature presentations and Q&As with students on Microsoft Teams and Zoom. Salamander has also created a range of easyto-follow animations that provide clear and easyto-digest guidance and training, and can also be supported with a range of literature in the form of ro r and a on ma “We are aware that travelling from college to college delivering training is simply not safe or feasible at the moment, however we really wanted to ensure o r ra n n or a n a dd r n and m a n ra n n mana r n an “With students now returning to college, the range of resources we’ve put in place should ensure they are given the support and training they need in order to continue their learning as normal.” ◼ phamnews.co.uk/920/21
re en ive
erin
Aimed at M&E professionals, facilities managers and engineers, Viega’s new CIBSE-approved module on steel or n a a on o r an o r of selection parameters and connection methods. The CPD examines pipe material, its manufacture, selection criteria and a summary of the relevant regulations. It a oo n dan o r d n CIBSE Guide B: Heating, Ventilating, Air Conditioning and Refrigeration, which provides the best practice solutions for system design and maintenance, and also covers heating and hot water systems. The CPD then examines traditional pipe connection methods, such as threading and welding, and their advantages and disadvantages for installation. The presentation subsequently compares these with modern press connection technology, o r n an o r of n a a on
process, the range of suitable materials, sizes and applications, and health and safety advantages. The CPD also demonstrates the speed of installation, m and o n n ra n evidence from independent testing and a case study example. Scott James, director at Viega, comments: “With pipework methods evolving, tried and trusted traditional approaches are no longer always the best option for the installer, the client or
Unvented hot water storage systems explained The APHC has launched a new Domestic Hot Water Storage Systems (Unvented) course for online delivery. The Association has been delivering a number of plumbing courses online since June, and from this month (November)
plumbers will be able to sit this course remotely. The course is run by Graeme Dryden, APHC’s deputy CEO and technical services manager. He says: “The current ongoing and d a on o d- has meant that we are launching this new course for online delivery. “As with our other online plumbing courses, we are running n o r o ra -day period in two-hour segments. ma m n of o d r o r and has the added advantage for installers of not having to take a o da o from rad n a a o n m n an scheduled around the two-hour time slots.” The course is aimed at practising installers and aims to help plumbers and heating engineers who want to install vented and unvented domestic hot water storage systems to comply a ro r a dn a on and andard The APHC Domestic Hot Water Storage System (Unvented) course complements its other one-day plumbing courses, which include Legionella Cold Water Risk Assessment & Disinfection course and Sanitary & Above Ground Drainage course that are normally delivered in person to small groups but have been developed for online delivery. ◼ phamnews.co.uk/920/22
r r e i na and t dent The Energy Training Centre at Evesham College in Worcestershire operates a dedicated training facility designed to meet the needs of individuals working in gas, electric, plumbing, heating and renewable energy. The Centre’s training courses not only encourage fresh talent through traditional construction apprenticeships and full-time programmes, but also specialise in bespoke training delivered by industry professionals for existing professionals and employers. The Energy Training Centre is equipped with the latest resources to ensure skills are developed for new and existing systems and to meet both OFTEC and WRAS requirements. o r on o r n d om a ra a Safety (CCN d ro m a ); Conversion to LPG-CONGLP n r n a Foundation Course; Legionella; LPG CCLP EP Combined; Oil Training; Unvented Water Systems; VESLP / LPG Gas Storage Vessels and Controls; and Water Regulations. ◼ phamnews.co.uk/920/23
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the system itself. The launch of the new CPD aims to ensure that all engineers and installers are well informed about the modern installation methods a a a and n of n for steel pipework.” The CPD can be delivered in person or via a video conference by a member of the Viega technical team. There is an opportunity for a Q&A after the CPD is completed. ◼ phamnews.co.uk/920/20
i F
ertified
r nd r o a on a r d Aico’s Expert Installer core module CPD. Aico is a man fa r r of dom r and ar on mono d alarms, and the training course is free of charge. Expert Installer is designed to provide contractors with all the information they need to select, site, install and maintain Aico alarms to the highest standard. It also ensures that attendees are up to date with the latest legislation and requirements. Aico’s national technical manager Andy Speake, who is responsible for overseeing and developing the Expert Installer training scheme, comments: “Aico is proud to be a member of the FIA and excited to display the FIAr a on on o r r Installer core module. The FIA are at the forefront of r ro on n and o r r o n ran of nd r r o n d o r and a a on o have our own training scheme approved by the FIA is a great accolade.” ◼ phamnews.co.uk/920/24
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PHAM NEWS | NOVEMBER 2020
Water & System Treatment 27
ðāŶŶāũ ƒÖƘ Ŷŋ Ğāķť ƘŋŽũ óŽŭŶŋĿāũŭ Research has revealed that ˟˙% of homeowners are worried about how reliable and expensive their heating will be this winter. Dave Goodyer from Spirotech advises on what installers can do to address their concerns.
W
hen it comes to heating systems, homeowners are, now more than ever, on the lookout for measures that will reduce running costs and improve reliability. In a recent consumer survey, Spirotech discovered that more than ˜˙% of homeowners had experienced symptoms of trapped air and dirt in the last ˚˛ months. From frequently bleeding radiators to noisy pipework and radiator cold spots, they had experienced the signs that point towards system contamination. However, trapped air can result in more than just these annoyances. Left untreated, air in the form of microbubbles will lead to the formation of magnetite, which can cause boiler breakdowns. Encouragingly, ˠ˙% of those surveyed revealed that they would be open to investing in new products that would protect their boiler and the overall health of their heating system. This response underlines the opportunity installers have this winter to recommend units such as the SpiroVent RV˛ deaerator and the SpiroTrap MB˜ dirt separator that will remove air and dirt to help improve system
SpiroTrap MB3 dirt separator
SpiroVent RV2 deaerator
extended guarantees, and while this is a step in the right direction, awareness of deaerators is still lacking, often resulting in homeowners questioning the need for a deaerator at all. This is understandable when you óŋłŭĢùāũ Ğŋƒ ùĢƧ óŽķŶ ĢŶ óÖł ðā Ŷŋ visualise air in a heating system. To support installers with this, Spirotech developed Better Heating, a toolkit that educates homeowners on the dangers of untreated air and dirt. Launched at the start of ˛˙˛˙, the toolkit was created in line with installer feedback and includes a consumer-friendly website, animated videos and a ùŋƒłķŋÖùÖðķā ÖùƑĢóā ķāÖƪ āŶ̍
Resources The website includes an easyto-use symptom checker, which helps homeowners identify the signs of trapped air and dirt; information on how air and dirt
may have entered their heating system; and advice on the products that can be installed to alleviate the system performance issues they are experiencing. Customers can also view a series of animated videos that explain the symptoms, how air Öłù ùĢũŶ ÖƦ āóŶ Ö ŭƘŭŶāĿ̇ Öłù how they can be removed via deaeration and dirt separation. To support the quotation process, installers can also Öóóāŭŭ Öł ÖùƑĢóā ķāÖƪ āŶ ŶĞÖŶ óÖł be downloaded or requested in printed format. With so many delayed annual services and boiler replacements taking place this autumn, the Better Heating resources are available to help heating engineers educate homeowners on the integral role that air and dirt removal units can play in ensuring healthier heating systems this winter. ͻ phamnews.co.uk̓ˢ˛˙̓˛˞
INSTALLER’S VIEW Dave Goodyer
Area sales manager at Spirotech UK
Better Heating resources are available to help heating engineers educate homeowners on the integral role that air and dirt removal units can play in ensuring healthier heating systems
ũāķĢÖðĢķĢŶƘ Öłù āƧ óĢāłóƘ̍ ŽŶ ÖĿĢùŭŶ ŶĞā óŽũũāłŶ Ʃ łÖłóĢÖķ and health uncertainty facing the country, how can installers ðāŭŶ āƗťķÖĢł ŶĞā ðāłāƩ Ŷŭ ŋĕ system protection measures and convince homeowners to make the investment?
Better Heating toolkit It’s well known that heating engineers often have to spend time explaining the symptoms of system contamination and convincing customers of how dirt separation and deaeration will help avoid future breakdowns and repairs, and improve energy āƧ óĢāłóƘ̍ Dirt separation units are now recommended by boiler manufacturers as part of
“Better Heating has helped me win jobs” Damon Blakemore of Blakemore Plumbing Öłù NāÖŶĢłė Ģł ĞāƧ āķù ĞÖŭ ðāāł ŽŭĢłė ťĢũŋŶāóĞ̪ŭ āŶŶāũ NāÖŶĢłė ŶŋŋķĴĢŶ ŭĢłóā ŶĞā ŭŶÖũŶ ŋĕ ŶĞĢŭ ƘāÖũ̍ “It’s important to me that when I carry out a job, it’s completed to the highest standard and so Spirotech’s Better Heating toolkit has become an essential part of my quotation process. ̦R ĢłóķŽùā ŶĞā āŶŶāũ NāÖŶĢłė ķāÖƪ āŶ Ģł ŶĞā ĢłĕŋũĿÖŶĢŋł ťÖóĴ that I supply to customers, and I use the videos too. Customers need to see deaeration to understand how it works, and I’ve only had good feedback. It has all helped me create a point of ùĢƦ āũāłóā ƒĢŶĞ ŋŶĞāũ āłėĢłāāũŭ Öłù ĢŶ̪ŭ ùāƩ łĢŶāķƘ óŋłŶũĢðŽŶāù Ŷŋ ƒĢłłĢłė ıŋðŭ̍ R ƒŋł̪Ŷ ùŋ Ö ðŋĢķāũ ŭƒÖť ŋũ Ʃ Ŷ łŋƒ ƒĢŶĞŋŽŶ recommending both deaeration and dirt separation, as it’s so important that systems are clean and protected. It’s all about standards for me and I’d rather not carry out a job than work to a poorer standard. “Using the Better Heating toolkit as part of the advice I give to customers has helped me to build up a good reputation and has led to recommendations and more work. It’s undoubtedly helped develop my reputation within the local area as a quality installer.”
PHAM NEWS | NOVEMBER 2020
28
Water & System Treatment
Why it’s vital water passes the test
Fernox’s Water Test App can speed up the process of getting lab results
example, the Fernox Express Inhibitor Test will instantly indicate whether the system water is fully protected with inhibitor. Installers can also keep track of results using our free-toa r na installers to monitor and record the number of properties tested, keeping the data in one place. For problem systems or further investigation on site, kits like o r n r a o r an extended range of additional tests, which are outside the immediate requirements of Benchmark and BS , such as water turbidity, pH levels, and water hardness, as well as testing the presence of inhibitor. Our Protector Test Kit is a drop test kit which can also be used to determine the concentration level of inhibitor.
Regularly testing the water in a central heating system is vital to system health, and there are a number of products that can make the process quick and easy. Richard Crisp at Fernox looks at various methods to get accurate results fast.
L
ast year, BS a da d o o r the industry more comprehensive guidance on the preparation, commissioning and maintenance of domestic central heating and cooling water systems. The revisions have reinforced the importance of taking a best practice approach to central heating system maintenance – especially when it comes to testing. BS suggests that inhibitor levels are checked onsite annually, and a laboratory ond d r ar o identify and rectify any existing issues and prevent major damage from occurring. In doing so, installers can keep the system or n a o m m n and extend system life. The Benchmark Commissioning Checklist supports this by asking installers o on rm rand and type of cleaner and inhibitor rod d o an and inhibit the system at the time of commissioning. It also asks f r a m r d and if the installer has acted in accordance with BS and the boiler manufacturer’s instructions. For combi boiler installations, in hard water areas of ppm and above, the installer must also specify the brand and type of scale reducer used to protect the system. It r r on rma on a system inhibitor concentration has been checked and appropriate action taken in accordance with BS .
Annual testing If limescale build-up and corrosion occurs within the system, sludge and debris will form. If left untreated, these substances can be incredibly harmful to the system and cause blockages in the pipework that force
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Richard Crisp
Head of chemistry at Fernox
It is important to adopt a best practice approach by ensuring that laboratory tests of the system water are carried out to allow any issues to be and remedied
the system to work harder. This can result in increased fuel usage, as well as higher carbon emissions. Sludge and debris can also cause problems like radiator cold spots and system noise, as well as a reduction in o ra m n or case scenario, it can lead to the premature breakdown of the system. If caught early enough, sludge and debris build-up can be easily treated and prevented. To remove sludge and debris, BS recommends cleaning the system using a recognised method a o r n ma n pressure or gravity cleaning. It is also important that the system is cleaned before the boiler is installed or when a new boiler has been isolated from the rest of the system, to prevent any existing contaminants reaching and
depositing in the boiler. Next, the system should be dosed with a high-quality corrosion inhibitor. This type of chemical treatment actively works to protect the metals commonly found in central heating systems and prevent rust and corrosion formation. However, inhibitor is only f orr amo n and concentration is used. To keep systems protected longterm, it is important to maintain adequate inhibitor levels. That is why BS recommends conducting an annual on-site test of system water to see if the correct concentration of inhibitor is present.
On-site testing Leading manufacturers produce handy kits that make on-site testing quick and easy. For
The Water Quality Test Kit can be used with the app to keep track of samples
Lab results To avoid the risk of chemical degradation over time, BS recommends that the inhibitor should either be -year intervals, re-do d a or a full laboratory analysis of the system water is undertaken, and the system is treated with inhibitor, as required. To perform a laboratory test, installers should take a sample of the central heating system a r and nd o for ana ad n man fa r r o r laboratory testing services and produce kits that help to streamline the process. For example, using the Fernox a r a and a installers can keep track of multiple system samples. Once a system sample is o d a r o m am d a electronically simply by scanning ar od on am bottle. The physical sample can then be sent via free next day delivery to our laboratory where the technicians will conduct an analysis of key system water parameters. Pass or fail results a a a a a r n hours of receipt of the sample and a full diagnostic report, including how to remedy any issues, will be available online. It is important to adopt a best practice approach to central heating system maintenance by ensuring that annual and laboratory tests of the system water are carried out to allow any o d n d and r m d d for n an damage occurs. ◼ phamnews.co.uk/920/2
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PHAM NEWS | NOVEMBER 2020
Water & System Treatment 29 Find out fast about the inhibitor in system water With the launch of the new Express RłĞĢðĢŶŋũ ¦āŭŶ̇ DāũłŋƗ Ģŭ ŋƦāũĢłė Ö ťũŋùŽóŶ ŶĞÖŶ ƒŋũĴŭ ÖķŋłėŭĢùā ĢŶŭ Water Test App to help streamline ŶĞā ŶāŭŶĢłė ťũŋóāŭŭ̍ This follows recent updates to BS ˠ˞ˢ˜̆˛˙˚ˢ ŶĞÖŶ ŋƦāũ Ŀŋũā óŋĿťũāĞāłŭĢƑā ėŽĢùÖłóā ŋł ŶĞā ťũāťÖũÖŶĢŋł̇ óŋĿĿĢŭŭĢŋłĢłė and maintenance of domestic óāłŶũÖķ ĞāÖŶĢłė Öłù óŋŋķĢłė ƒÖŶāũ ŭƘŭŶāĿŭ̇ ƒĢŶĞ ŭĢėłĢƩóÖłŶ ŽťùÖŶāŭ Ŷŋ ŶĞā ũŋķā ŋĕ ŶāŭŶĢłė̍ ˠ˞ˢ˜̆˛˙˚ˢ now stipulates that inhibitor levels should be checked annually by ĢłŭŶÖķķāũŭ̍ ¦Ğā āłóĞĿÖũĴ !ŋĿĿĢŭŭĢŋłĢłė Checklist further endorses this ťũÖóŶĢóā ðƘ ÖŭĴĢłė ĢłŭŶÖķķāũŭ Ŷŋ óŋłƩũĿ ƒĞāŶĞāũ ŶĞā ŭƘŭŶāĿ inhibitor concentration has been checked and appropriate action taken in accordance with BS ˠ˞ˢ˜̆˛˙˚ˢ̍ Quick and easy to use, the
Win Fernox’s Express Inhibitor Test
20 TO BE WON
¦ŋ óāķāðũÖŶā ĢŶŭ ķÖŽłóĞ̇ DāũłŋƗ Ģŭ ŋƦāũĢłė ˛˙ lucky PHAM News readers the opportunity to win an Express RłĞĢðĢŶŋũ ¦āŭŶ ðƘ ÖłŭƒāũĢłė Ö ŭĢĿťķā ŨŽāŭŶĢŋł̍
HOW TO ENTER ¦ŋ ðā Ģł ƒĢŶĞ Ö óĞÖłóā ŋĕ ƒĢłłĢłė ŋłā ŋĕ ˛˙ Express RłĞĢðĢŶŋũ ¦āŭŶŭ̇ ŭĢĿťķƘ Öłŭƒāũ ŶĞā ŨŽāŭŶĢŋł ðāķŋƒ Öłù āĿÖĢķ ĢŶ ƒĢŶĞ ̨DāũłŋƗ̪ Ģł ŶĞā ŭŽðıāóŶ ķĢłā Ŷŋ̆ editor@phamnewsedit.co.uk Fernox Express Inhibitor Test is a dip test that will instantly indicate whether the system water is fully protected with inhibitor, ťũŋƑĢùĢłė ĢłŭŶÖķķāũŭ ƒĢŶĞ Öł āƦāóŶĢƑā ŭŋķŽŶĢŋł Ŷŋ óŋĿťķƘ ƒĢŶĞ BS ˠ˞ˢ˜̆˛˙˚ˢ and the Benchmark !ŋĿĿĢŭŭĢŋłĢłė !ĞāóĴķĢŭŶ̍ RŶ ƒŋũĴŭ ķĢĴā ŶĞĢŭ̆ ŭĢĿťķƘ dip the test strip provided into system water and within seconds ĢŶ ƒĢķķ óĞÖłėā óŋķŋŽũ̍ óŋķŋŽũ chart is provided on the bottle to determine a pass or fail result āÖŭĢķƘ̍ ĕŽķķƘ ťũŋŶāóŶāù ŭƘŭŶāĿ ƒĢķķ have inhibitor levels of ˚˙˙ppm or ÖðŋƑā Öłù ƒĢķķ ťÖŭŭ ŶĞā ŶāŭŶ̍ Rĕ ŶĞā
test shows inhibitor levels of less than ˚˙˙ppm, it can be remedied ƒĢŶĞ Ö ùŋŭÖėā ŋĕ Öł ĢłĞĢðĢŶŋũ̇ ŭŽóĞ as the Fernox Protector F˚̇ and the test re-ŶÖĴāł̍ The free Fernox Water Test App also makes it possible to keep track ŋĕ ŶĞā ũāŭŽķŶŭ̍ ŭĢłė ŶĞā Ģł-app camera function, installers can ťĞŋŶŋėũÖťĞ ŶĞā ŶāŭŶ ŭŶũĢť Öłù ŶĞā Öťť ƒĢķķ ķŋė ŶĞā ťÖŭŭ ŋũ ĕÖĢķ ũāŭŽķŶ ÖķŋłėŭĢùā Ö ùĢėĢŶÖķ óāũŶĢƩóÖŶā Ŷŋ ťũŋƑā ŶĞā ŶāŭŶ ĞÖŭ ðāāł óŋłùŽóŶāù̍ In the event of a failed test, ĢłŭŶÖķķāũŭ óÖł Öķŭŋ ķŋė ŶĞā ÖóŶĢŋł ŶĞÖŶ ƒÖŭ ŶÖĴāł Ŷŋ ũāóŶĢĕƘ ŶĞā ĢŭŭŽā̍ ͻ phamnews.co.uk̓ˢ˛˙̓˛ˠ
When undertaking a system test, what level of ppm is required for the system to pass? a) 50ppm b) 100ppm c) 1000ppm Please make sure you include the ĕŋķķŋƒĢłė Ģł ƘŋŽũ āĿÖĢķ̆ • Your name • Your company’s name • Contact telephone number • Please type ‘YES’ or ‘NO’ after your answer to indicate if you are ĞÖťťƘ Ŷŋ ũāóāĢƑā āĿÖĢķ ŋƦāũŭ ĕũŋĿ Fernox G00d luck!
PHAM NEWS | NOVEMBER 2020
30
Water & System Treatment
er
in d and
ide t at dn t d
When it comes to ridding a heating system of the dirt, sludge, rust and debris that can accumulate over m r no n a o r don ro r r a a n from am o o r om a n r m or an ar n m d and ommon m a ar a o d d
1) on attempt Don’t to powerod systems with galvanised steel, stainless steel or low quality copper pipework – and ask for advice if you are n r 2) on o r a heating system with a primatic cylinder (it’s really long overdue to upgrade m 3) on o for a o r o r rn o r and checking all radiators for o m an heatto enquire just how long ago it was since that cold radiator last functioned, as corrosion debris could have compacted to the consistency of concrete af r ar of no o 4) on for o a o the f & e tank of vented systems very securely, or you’ll be amazed at how an and o r o
Keith MacBain MD of Kamco
P
o r n domestic heating systems has now been established for almost years and there is a wealth of knowledge available to a n n n r rn is sound and is based on methods used on commercial systems for d ad rn nd f corrosion debris removal may be summarised by ‘squirt water fa a r o moves debris – not pressure – and this is why BS suggests that heavily sludged heating m n mo from a o r m r water velocity given by a power n m oo n and mobilise debris that the standard system circulator pump simply no mo Used in conjunction with a ood n m a cleaning can be taken to a much r o r n is not a complicated process, but requires applied ‘common sense’ and an enquiring mind – traits that heating engineers are well used to drawing on when r n o r
Now’s the time n d for m an n is, if anything, growing in rr n ma o r manufacturers are giving wonderful warranty terms with their new boilers – but that guarantee has to be earned by the
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Manufacturers are giving wonderful warranties with their new boilers, but with the requirement for a high level of system cleanliness to protect from corrosion
installer, with a requirement for a high level of system cleanliness to protect heat exchangers and other components from corrosion debris-inspired ro m For heating engineers involved n o r n r no substitute for a manufacturer’s training course (Covid crisis allowing!), but for those new to o r n om of o and on o orn n m nd r n r a read the instructions for the o r n m or d the brief guides attached to each m for ar n o r r and ma ra on o ro n a n m r Better still, get on a training course as quickly as possible and familiarise yourself with the pump manufacturers’ helpline n m r
5) on discharge hose down the nearest toilet without tieing the hose to a seat hinge or trapping it securely with o a r of a discharging dump hose sliding out of a toilet will r ma n n o r m mor 6) 1) Always survey a system thoroughly before quoting so that you don’t have any unpleasant surprises on da of o r Check the type and number of radiator panels, and their ond on
5) of
2) Check the make and type of o r o a an aluminium heat exchanger and therefore require extra care in the choice of cleaning chemical?
8) n a o o o ar going to connect into the heating system – do you need to be Gas Safe registered?
Do
3) Check the age of the boiler – is it new, and should you isolate it from the system before n 4) Consider whether you o d n o r n the heating system if it is in oor ond on
a
and a a a am m a r
on a a o r n m r nn n while you attend to a job in another house!
6) Check for reasons why corrosion is taking place, and an o r m d
7) on a a o r running unattended on a m o rn
7) Consider where you are going to locate the power n m for af and on n n
8) on a m a o ro m n nd r oor heating is a result of rust and orro on a a Check sightglasses for signs of bacterial contamination, and use a biocide to clean rather than standard n m a
9) Consider where you are going to safely dump the dirty a r n a fo a r dra n 10) a rad a or nd
r d a
11) Check water quality, ar and af r and before adding corrosion n or
n n r o dn o a o and on because tens of thousands of o r n m ar n use in the UK, and the procedure oon om ond na r However, we have a wealth of support information on our website which can be accessed n n o ◼ phamnews.co.uk/920/2
02/11/2020 14:26
PHAM NOV20:Layout 1 04/11/2020 16:06 Page 31
PHAM NEWS | NOVEMBER 2020
Water & System Treatment 31 Cost-āƦāóŶĢƑā ķĢĿāŭóÖķā prevention 'āŭóũĢðāù Öŭ Ö ķŋƒ-óŋŭŶ ÖķŶāũłÖŶĢƑā Ŷŋ ƒÖŶāũ ŭŋĕŶāłāũŭ̇ ŭĢķĢťĞŋŭ-based limescale inhibitor solutions from óÖķėŋł Öũā óķÖĢĿāù Ŷŋ ėĢƑā ˚˙ years protection for less than the ťŽũóĞÖŭā ťũĢóā ŋĕ Ö ƒÖŶāũ ŭŋĕŶāłāũ̍ “We design limescale inhibitors that successfully stop limescale ĕŋũ Ö ĕũÖóŶĢŋł ŋĕ ŶĞā óŋŭŶ ŋĕ Ö ƒÖŶāũ softener,” says Barry Foster from Scalgon. “This means that they are āóŋłŋĿĢó̇ ŶĞāƘ ùŋ ƒĞÖŶ ŶĞāƘ Öũā intended to do, and at a thoroughly reasonable price.”
The CombiBuddy is designed for combination boilers and can be Žŭāù Ŷŋ ťũŋŶāóŶ āķāóŶũĢó ŭĞŋƒāũŭ Öłù ŋŶĞāũ ŭĿÖķķ ƒÖŶāũ ĞāÖŶĢłė appliances. The LimeStop TS is principally made for thermal store cylinders, and is made of stainless steel. Containing ˢ˙˙ grams of siliphos, it is also suitable for typical sized homes of up to three bedrooms. The LimeStop is simply Ö ķÖũėāũ ƑāũŭĢŋł ŋĕ ŶĞā ¦ ̇ containing ˚˛˙˙ grams of siliphos. Finally, the LimeStop Deep Blue (pictured) contains ˡ˙˙ grams siliphos, but is plastic (so it’s cheaper) and may require a ťũāŭŭŽũā ũāùŽóĢłė ƑÖķƑā ƩŶŶāù ťũĢŋũ Ŷŋ ĢŶ ̛ŋł ĞĢėĞ ĿÖĢłŭ ƒÖŶāũ pressures). ͻ phamnews.co.uk/ˢ˛˙̓˛ˢ
For housing providers SystemCare is the name of Sentinel’s range of products designed to protect central heating systems, especially for housing associations Öłù ŭŋóĢÖķ ķÖłùķŋũùŭ̍ ¦Ğā ťũŋùŽóŶŭ ŋł ŋƦāũ ĢłóķŽùā óĞāĿĢóÖķŭ̇ ĢłĞĢðĢŶŋũ Öłù ƩķŶāũŭ̇ ƒĞĢóĞ óÖł Ğāķť ŭŶÖĴāĞŋķùāũŭ ťũāƑāłŶ ðũāÖĴùŋƒłŭ Öłù āłŭŽũā ðŋĢķāũŭ Öũā óķāÖłāù Öłù ťũŋŶāóŶāù Ģł ķĢłā ƒĢŶĞ ŶĞā ðŋĢķāũ ĿÖłŽĕÖóŶŽũāũ ũāóŋĿĿāłùÖŶĢŋłŭ̍ The Çˡ˙˙ cleaner targets corrosion debris in as little as one ĞŋŽũ̇ ƒĞĢķā ŶĞā Ç˚˙˙ ĢłĞĢðĢŶŋũ ťũŋƑĢùāŭ ťũŋŶāóŶĢŋł ÖėÖĢłŭŶ óŋũũŋŭĢŋł Öłù ķĢĿāŭóÖķā̍ māÖłƒĞĢķā̇ ŶĞā 1ķĢĿĢłÖŶŋũ ÁŋũŶāƗ ˜˙˙ ĢłóķŽùāŭ Ö ťŋƒāũĕŽķ ĿÖėłāŶ ĕŋũ ƩķŶũÖŶĢŋł ŶĞÖŶ ũāŶÖĢłŭ óĢũóŽķÖŶĢłė ŭƘŭŶāĿ ùāðũĢŭ̍ ¦Ğā 1 R āķāóŶũŋķƘŶĢó ŭóÖķā ĢłĞĢðĢŶŋũ óÖł ðā Öùùāù Ŷŋ ŶĞā ŭƘŭŶāĿ Ŷŋ ťũāƑāłŶ ķĢĿāŭóÖķā ðŽĢķù-up.
ͻ phamnews.co.uk/ˢ˛˙̓˜˙
¦ÖĴĢłė ŶĞā óĞāĿĢóÖķ-free ÖťťũŋÖóĞ Chemical-ĕũāā ƒÖŶāũ ŶũāÖŶĿāłŶ ŽłĢŶŭ ĕũŋĿ 1ķƘŭÖŶŋũ Öłù ŨŽÖðĢŋł ĞÖƑā ıŋĢłāù ŶĞā ŭŶŋóĴāù ťũŋùŽóŶ range at Smith Brothers Stores. 1ķƘŭÖŶŋũ̪ŭ ťũŋùŽóŶŭ Öũā ùāŭĢėłāù to support the operational ũāķĢÖðĢķĢŶƘ Öłù āƧóĢāłóƘ ŋĕ ƒÖŶāũ systems by protecting and āƗŶāłùĢłė ŶĞā ķĢĕā ŋĕ ÖŭŭāŶŭ̇ Öłù ĢłóũāÖŭĢłė āłāũėƘ āƧóĢāłóƘ̍ ŭĢłė ŭÖóũĢƩóĢÖķ ĿÖėłāŭĢŽĿ Öłŋùāŭ Ŷŋ āƗŶũÖóŶ ŋƗƘėāł̇ ÖóĢù Öłù ÖėėũāŭŭĢƑā ŭÖķŶŭ ĕũŋĿ ŶĞā ƒÖŶāũ̇ 1ķƘŭÖŶŋũ Öùùũāŭŭāŭ ðŋŶĞ ŶĞā symptoms and root causes of óŋũũŋŭĢŋł ƒĢŶĞĢł ũāóĢũóŽķÖŶĢŋł heating and cooling systems. The product’s corrosion protection systems separate ėÖŭŭāŭ̇ Öðŭŋũð ÖóĢùŭ̇ Öłù ƩķŶāũ sludge particles – all at the same ŶĢĿā̍ ¦ĞĢŭ āłŭŽũāŭ ƑÖķŽÖðķā components and re-circulation ƒÖŶāũ ŭƘŭŶāĿ ťũŋðķāĿŭ óÖł ðā protected. ŨŽÖðĢŋł ̛ťĢóŶŽũāù̜ Ģŭ Ö chemical- and electricity-free, fully-ũāóƘóķÖðķā ƒÖŶāũ ŶũāÖŶĿāłŶ ŭƘŭŶāĿ ŶĞÖŶ ŶÖóĴķāŭ ŶĞā ťũŋðķāĿŭ ŋĕ ķĢĿāŭóÖķā ƒĢŶĞŋŽŶ ĢĿťÖóŶĢłė ŶĞā āłƑĢũŋłĿāłŶ̍ RŶ Ģŭ Ö ėÖķƑÖłĢó Öłù
electrolytic solution in a self-cleaning ťÖóĴÖėā̍ Rł ŶĞĢŭ ťũŋóāŭŭ̇ minute amounts of high-purity zinc ions are released and react ƒĢŶĞ óÖķóĢŶā̍ !ÖķóĢŶā óũƘŭŶÖķŭ Öũā ĿŋùĢƩāù ĢłŶŋ ÖùĞāŭĢŋł-neutral ÖũÖėŋłĢŶā̇ ƒĞĢóĞ Ģŭ ŭĢĿťķƘ ùĢŭóĞÖũėāù ĢłŶŋ ŶĞā ƒÖŶāũ̍ ƑÖĢķÖðķā Ģł ŭĢơāŭ Ŷŋ ŭŽĢŶ ðŋŶĞ domestic and commercial use, ŨŽÖðĢŋł Ģŭ Öķŭŋ ťũāŭŭŽũā resistant up to ˚˟ bar (PN˚˟), ÖķķŋƒĢłė ÖķĿŋŭŶ ŽłĢƑāũŭÖķ application. ¦Ğā ŨŽÖðĢŋł ŭŋķŽŶĢŋł ĞÖŭ ðāāł independently tested to reduce ķĢĿāŭóÖķā Ģł ƒÖŶāũ ŭƘŭŶāĿŭ̇ ŋƦāũĢłė ŭÖƑĢłėŭ ŋĕ Žť Ŷŋ̵˞˞% of āłāũėƘ óŋŭŶŭ̍ ÖƘðÖóĴ Ģŭ ŭÖĢù Ŷŋ ðā ĕÖŭŶ̇ ùŽā Ŷŋ ŶĞā ƒĢùā ŭťāóŶũŽĿ ŋĕ ŭÖƑĢłėŭ Ģł óĞāĿĢóÖķ ũāĿāùĢÖķ ƒŋũĴ Öłù óŋŭŶŭ ÖŭŭŋóĢÖŶāù ƒĢŶĞ ƒÖŶāũ ĞāÖŶĢłė̇ Öłù ĢŶ Öķŭŋ Ğāķťŭ Ŷŋ āƗŶāłù the life of appliances. ͻ phamnews.co.uk/ˢ˛˙̓˜˚
PHAM NEWS | NOVEMBER 2020
32
Water & System Treatment
Installing Monarch’s Midi HE water softener Including a sustainable water softener as part of any plumbing job will not only increase ro o r nd r o o ro on a a n m a o a n o n on MD of Monarch Water and technical director of the UK Water Treatment Association. Kevin o r d o n a n om an d a r of n r
L
imescale leaves unsightly deposits of scale around the home, but it is the unseen damage that should cause consumers greater concern. According to British Water, just mm of limescale on a heating element r d n o %. This not only makes appliances more costly to run, it also increases the likelihood of breakdowns and shortens their lifespan. When sourcing water softeners, there are several things to take into consideration – from the size of the unit and access to water and electricity, to installation time, sustainability, and aftercare. Sustainability is an important issue for today’s consumers, but it’s the cost savings associated r a r n a ar driving demand for such products. Innovations in technology have ro mor n and sustainable water softeners to the market, with Monarch’s new HE water softeners using up to % less water and % less salt than previous models. The latest generation is not only better for n ronm n o r nd users whole house protection against limescale – preventing it from forming and removing existing builda oo r n an a n on an n products and toiletries. In order to select the correct size water softener, allow litres of water per person per day, based on the maximum number of potential occupants. For example, a Midi HE water softener would be suitable for a fam of on o o Look out for compact models, which are easier to site. Features such as the Rapid-Fit Bypass, which removes % of equipment r o n d d for n will also save valuable time on installation. Hard water is an issue for % of the UK, which means tackling the issue of limescale could prove a lucrative move for installers. With only approximately % of hard a r om no n n a a r of n r o r r ar plenty of potential sales up for grabs. To show how quick and simple it o a onar a r d water softener, follow this tutorial from ar o n ◼ phamnews.co.uk/920/34
1
4
Ensure there is only one rising main and locate close to an incoming water supply, preferably on an o d a for o r o a o dra n o a for r n salt and maintenance, and ensure access to an electricity point. Carry out a pressure test. If daytime static water pressure exceeds bar, a bar pressure m r o d d n m m d nam pressure must exceed bar. Leave a drinking water tap connected to the hard water supply.
2
Remove the retaining clips and BSP connection points, connect the hoses to the male BSP connection points, tighten the seals, then reinsert the BSP connection points back into the valve od and clips.
drain hose can run uphill internally for a maximum of ft, with a minimum water pressure of psi. The softener drain and o r o should NOT share the same pipe. Connect the white low pressure hose supplied to the ½ inch hose spigot on the right hand corner of the cabinet no r r d r o m run downhill and terminate immediately through an outside wall. A mm copper protective sleeve through the outside wall will help prevent kinks or restrictions.
7
Using the test kit supplied, test the water to determine the number for setting the water hardness.
8
5
6
Turn on the power and set the time and hardness.
9
3
Connect the hoses to the Rapid-Fit Bypass.
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Having connected the drain hose to the drain elbow, run the drain hose to an upstand or an outside drain, using a tundish valve, with a minimum air gap of mm at the end of the drain line, and ensure the drain hose has no kinks. The
Place the Rapid-Fit Bypass in the bypass position by pushing the plunger. Open ma n o o o o new pipework using a mains cold soft tap, such as a bathroom basin tap. Check all onn on for a o ro connect the unit to a continuous electrical supply.
Place the Rapid-Fit Bypass in service position by pushing the plunger and check for leaks. Run a soft mains tap for minutes o r an a r and r n n from softener. Fill the softener with Monarch Water tablet salt to within - inches of the top and add litre of water to the salt compartment (on installation only).
05/11/2020 12:21
PHAM APR20 PEGLER:Layout 1 20/03/2020 12:08 Page 1
PHAM NEWS | NOVEMBER 2020
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Special Report
How to sign on as a Green Homes Grant installer
Reasons to apply
Now that the Green Homes Grant is fully launched, the Department of Business, Energy & Industrial Strategy (BEIS) is encouraging tradespeople to sign up with this handy guide on how to become an accredited installer.
R
ecent news reports have revealed that many homeowners who would like to take advantage of the Green Homes Grant o n a n r n measures in their homes are r n o nd an a r d d installer. Within a matter of weeks from the scheme’s launch on th September, BEIS was processing over applications from homeowners and residential landlords. However, on the same date only companies had signed up od r r o r d under the scheme. In response, BEIS is stepping or o n r r ar enough installers to meet demand. To make the process easier for contractors, BEIS has put together this handy guide to getting accredited to deliver services under the Green Homes Grant. Vouchers are available for up to for most homeowners, or for low income households, which runs until March next year. The vouchers can be put towards a ran of n r n measures, including heat pumps and solar thermal systems. There are also a number of ‘secondary measures’ that can be funded alongside the main installations, including controls such as TRVs and smart heating controls. For a full explanation of the available measures, and how the ‘primary’ and ‘secondary’ measures work, go online: greenhomesgrant. campaign.gov.uk
How to get accredited Installers looking to become a registered Green Homes Grant n a r ar ad d o r o
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It is a fantastic opportunity for companies to credentials and reputation in trusted installer
3
n e re i tered an give quotes to customers The price quoted should r o a o of installation including materials, labour and VAT. It should be your usual price and not be higher than the price you would have quoted if the installation was not being carried out under the scheme.
4 o a a a on they should have already (see boxed-out section). Once that a d o r six steps to get a company ready to participate in the scheme:
1
e i ter a a ertified installer with TrustMark Installers will be added oad r or of r d installers, where homeowners can contact them to get a quote.
2
Register to be a Green Homes Grant Installer on GOV.UK You will be asked to sign up to the terms and conditions of the scheme and provide your company’s details for payment. You will need to register for each of the scheme’s measures you are planning to carry out. You must have r d on rma on a o r registration has been successful for o o r o arr o work under the scheme.
n e ive r te t t e t er t e an a rav er If approved, the voucher will contain your name or your business’s name. Vouchers cannot be used to help pay for works that were carried out before the voucher was issued.
5
en r t er re eive t eir v er an tart r You should not start any work until the customer’s application has been approved, they have been issued with a voucher, and have asked you to go ahead with the work.
6
When the work is ete e aid in five r in da You will be paid for the costs covered by the voucher once the work has been completed and o a on rm d o have received any customer contribution. The payment will come from the grant administrator. Most installers will get the grant payment n or n da Where a customer contribution is required, the
customer contribution is a condition of voucher eligibility. Accepting non-payment to secure the work – or paying this yourself – will make the voucher invalid and constitute fraud.
Quality mark TrustMark, the government endorsed quality scheme, is a key part of the Green Homes Grant. According to Business and Energy Secretary Alok Sharma: “Our TrustMark scheme will guarantee that building work is completed to a high standard by accredited tradespeople, ensuring consumers are fully protected.” Simon Ayers, CEO of TrustMark, adds: “TrustMark is proud to be a part of the Green Homes Grant scheme and we are fully committed to helping ensure the tradespeople carrying out the works are supported, as they prepare to rise to the challenge and deliver n r n o ar on om for f r “Never has the opportunity for businesses to develop and grow and support the delivery of a low carbon future been so great. We are seeing changing behaviours of consumers start to drive those all-important questions about protecting the future, the action needed to deliver quality products and services, and for businesses to be at the forefront of this delivery and understanding, the time to act is now.” ◼ /920/3
BEIS lays out the reasons contractors should sign up as a Green Homes Grant installer: • £ billion of government money available for homeowners to upgrade their homes under the scheme. • The scheme creates new work for accredited tradespeople in green construction, supporting more than jobs across the UK. • With rising demand for green home improvements, as a Green Homes Grant installer you can expect to see an increase in your customer volumes. • Businesses and tradespeople will be able to play their part in making o n o for future. Collectively, we will be able to deliver low carbon homes, providing healthier and more comfortable living conditions, whilst helping reach the goal of . net-zero carbon by • It is estimated million homes across the country need energyn m ro m n which is a huge opportunity for tradespeople. • It is a fantastic opportunity for companies o a rm r r n credentials and enhance their reputation in the industry as a trusted installer, with a TrustMark quality marker.
PreTo become a Green Homes Grant installer, you must a r ad r d o n a n r n measures against Publicly a a a on standards: • PAS • PAS • PAS (for park homes, high rise buildings and buildings that are both traditionally constructed and protected) o m a o r d by a body that has been accredited by the United Kingdom Accreditation Service (UKAS). To install low carbon heating measures, such as heat pumps, you m r d the Microgeneration r a on m
03/11/2020 14:41
PHAM NEWS | NOVEMBER 2020
Taps & Showers 35
Tapping into the latest design trends With touchless taps to improve hygiene and boiling water taps to save on energy, there are many good reasons why your customer might want to invest in new brassware. Richard Gough from Wolseley highlights some options.
W
hen planning and installing bathrooms and kitchens, installers and customers alike tend to focus on the big picture. While it’s easy to think of the design of these spaces in terms of bathroom suites, kitchen units, tiles, or colour schemes, simple changes to brassware can make a world of d r n
Sensor taps
A lot has been written about how schools, workplaces and the hospitality industry will have to change in response to coronavirus. However, one place has already changed and is still changing – our homes. Bedrooms have been turned into o a and n a into classrooms. Creating multifunctional spaces and making improvements that enhance our home-comfort is key. With the extra focus on handwashing and limiting the number of touchpoints between washes, the home market for sensor taps looks set to grow. Commonly used in the hospitality industry, sensor taps are a great tool in preventing the spread of germs, with no need to touch handles or levers. a n n of touchless taps from a hygiene angle, installers can also focus on the water-saving angle. Sustainability and disease prevention aside, their sleek n r a a mod rn n n any futureproof bathroom.
Richard Gough
Wolseley senior category manager for plumbing repairs & upgrades
Sustainability
With sustainability still very high on everyone’s agenda, customers are increasingly looking for energy-saving options. There are an increasing number of water-saving taps on the market, designed to reduce the amount of wasted water when you’re washing your hands. Bristan’s eco-smart products have been designed to reduce water consumption, while V-Jet technology from Methven works by mixing air into the water, giving the customer all the power of a standard tap, with less wastage. For the eco-conscious, boiling water taps are also becoming an increasingly popular option. With more people opting to work from home, being able to grab a quick hot drink between
35.indd 1
In the age of smart technology, every room in the from connected tech, with the bathroom and kitchen being no exception
Heatrae Sadia’s Aquatap delivers instant boiling water to save both time and energy
The SmartControl Essence kitchen mixer from Grohe
More design options with the Türoa metallic collection from Methven
meetings, without having to wait for the kettle to boil, is also an attractive proposition. The ability to boil and serve only the exact amount required reduces wastage of both water and electricity, potentially cutting bills in the process. Although more expensive than a top-end kettle, boiling water taps such as the Heatrae Sadia Aquatap may be an ideal solution for those on a mission
to conserve time as well as energy.
Smart bathrooms
In the age of smart technology, every room in the house an n from onn d tech, with the bathroom and kitchen being no exception. Ultimately, people are looking for convenience. Many of the ‘smart’ taps on the market also have settings to control temperature,
o ra and d ra on n o conserve water and reduce bills. Being smart isn’t just about being sensible. It can be lifeenhancing, saving time and reducing stress in the process. Taking smart technology one step further, some smart taps feature LCD screens and phone apps, with technology from the likes of Aqualisa, Grohe and Mira enabling customers to return home from work on a dark winter’s night to a freshly run bath, or step out of bed and into a warm shower.
Material gains
Copper is the new black. Last year’s focus on matteblack brassware continues, with the monochrome look still a popular choice amongst the style-conscious. While the trend is modern and eye-catching, installers based in hard water areas will be well aware that stains and limescale can form quickly. As the name suggests, brassware has metal at its heart. A durable material found in every plumber’s van, copper pipework has traditionally been hidden away, a functional necessity boxed-in, out of sight. Now, inspired by the return of copper and brass elsewhere in the home, the brass and metal look is back in. Homeowners can now choose from brushed copper, bronze and gold brassware from the likes of Bristan’s Regency Range or Methven’s Türoa metallic collection. Encourage customers o o for an a ord because poorly plated taps will tarnish easily. ◼ phamnews.co.uk/920/3
03/11/2020 17:33
PHAM NEWS | NOVEMBER 2020
Taps & Showers
36
Advice to give users of electric showers
It’s a good idea to warn customers in advance that a change in flow from an electric shower will affect water temperature, and vice versa
o r r rma r a a a o and o d on n n ond on m a ad no o rn o o da o d ad om n a
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I
from r and r n om of n ro m a an a om an an r o r n a a on and n da and a mor m or an an r for n a r o o r an n r n or n ard ro o o do n o om a o n a r ro r n dn on n r o r o ro oo n and nd no r oo n for ard o n norma and nd n nno a a o or n a r ro mon a ad n r d o o no om on om and arr o an nd of or a r on and an o n a r om ommon ro oo n ad o addr a ran of nar o a o do r n n a n an r o r o n r a o a n n a a on om or an n o r d r mo n o or o r a d om r m n m n nn ar a o
ar on a ar ar ommon m of ar o ma a n a d an r o r n mm r a n rform n and n a a from om r o a o a n d nd r arran o om r an an r m ra r o d no on d ra o r an a n mm r o om r no n d o rn o r m ra r r o ma arm r o nd o a arm r o r n n r mon a no o r a r o r o and
36.indd 1
od
f and r a n
a r an o ma a n om r m ra r nar o o o r o d
a ma or of o nr n a ard a r ar a o om r n d o arr o a an n r a m o on o o r ad n and an and ra n f a rn o o d ad om r o a a r an no da andard a ra and or m oa n n n ar o d n r mo o r ad and oo do n o o a no d o d or dama d a n da o o d n oo o r and ond an ma n nan a on an n a r an do a a or a n af o on n an o o r om r r mo f o
no
Flow and temperature
nn n r r
Advance notice
o a r n on a r an r r ar om na o n o n m nd • r nd r ma a of n or and n a r r r for n a a on • a n a n and and o d r m o n a an o r • on non- andard and f r-mar o r ad on o r r ma oo ood r no a om a a o r ad a om rod a ad om r o man fa r rd n o or r o r n a or r a m n o r ad an on o n for a m r o r m n r n a d o an r o r ra n o from o r ad do no rn o ro a n and an r n a r ra d n o r o on n o a and o n a rod n af a r m ra r oro n a a on and ro oo n n ad an an ad o on r a -free n o m n of o r for om r and mor mana a af r- r or for n a r ◼ phamnews.co.uk/920/39 a
Adrian Coleman
Field service support manager at Mira Showers
CUT TO THE CHASE The nature of electric showers means a change in flow equals a change in temperature A higher kW rating on a shower can handle seasonal changes more efficiently Electric showers with thermal switches are prone to run hot and cold if the water temperature is running too high It's best practice to use the accessories supplied with the new shower, not non-standard Avoid using on/off shower heads on electric showers
electric shower features Airboost technology, which boosts the flow by as much as 30%, without the need for more water
r a a om r rn n m ra r r r d o an om r don no and n n r mon an orr m n r a a no n ron om n a an r m d mana n om r a on of rn o r ra or a f a r a n d r oo no o oo o a m a o n d for an mor a r no
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o n for a o an a ra or a rod a r o n o d r mon an a mod a a n o n for ra n ma r a a and f ar n for of o r n n a d
Running hot and cold
r ano r nar o a ma no on a r a o o r om r r nn n o and o d r o r rma d af a r m ra r and n m ra r o a o o o r o m n o r n o r a n ma n a rr n o d n
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PHAM NOV20:Layout 1 05/11/2020 13:30 Page 37
PHAM NEWS | NOVEMBER 2020
Taps & Showers
Why you need to abide by the regs ÂÖŶāũ Ʃ ŶŶĢłėŭ ũāėŽķÖŶĢŋłŭ ŭĞŋŽķù ÖķƒÖƘŭ ðā ĕũŋłŶ ŋĕ ĿĢłù ƒĞāł ĢłŭŶÖķķĢłė ŶÖťŭ Öłù ŭĞŋƒāũŭ̍ ÖŽķ mĢķķÖũù ĕũŋĿ ŶĞā ÂÖŶāũ āėŽķÖŶĢŋłŭ ùƑĢŭŋũƘ óĞāĿā ̛ ̜ āƗťķÖĢłŭ Ŀŋũā̍
W
hen it comes to bathrooms and kitchens, factors like décor and of course, price, can heavily impact the decisions made by homeowners; but other factors must be considered. Taps and showers are ŶĞā ĿŋŭŶ ĕũāŨŽāłŶķƘ Žŭāù ƒÖŶāũ Ʃ ŶŶĢłėŭ in a bathroom or kitchen and can have an impact on the safety of the water supply. This Ģŭ ƒĞāũā ťķŽĿðĢłė ťũŋĕāŭŭĢŋłÖķŭ ťķÖƘ Öł ĢĿťŋũŶÖłŶ ũŋķā Ģł ĿÖĴĢłė óķĢāłŶŭ ÖƒÖũā ŋĕ ŶĞā ũāėŽķÖŶĢŋłŭ ŶĞāƘ ĿŽŭŶ óŋĿťķƘ ƒĢŶĞ̍ ¦Ğā ̨ÂÖŶāũ ŽťťķƘ ̛ÂÖŶāũ DĢŶŶĢłėŭ̜ āėŽķÖŶĢŋłŭ̪̇ ŋũ ƘāķÖƒŭ Ģł óŋŶķÖłù̇ apply from the point where water enters ŶĞā ťũŋťāũŶƘ̪ŭ ŽłùāũėũŋŽłù ťĢťā Ŷŋ ƒĞāũā ŶĞā ƒÖŶāũ Ģŭ Žŭāù Ģł ťķŽĿðĢłė ŭƘŭŶāĿŭ̇ ƒÖŶāũ Ʃ ŶŶĢłėŭ ŋũ ƒÖŶāũ-ŽŭĢłė ÖťťķĢÖłóāŭ̍ ¦Ğāŭā ũāėŽķÖŶĢŋłŭ ťķÖƘ Ö ĕŽłùÖĿāłŶÖķ ũŋķā Ģł ťũŋŶāóŶĢłė ťŽðķĢó ĞāÖķŶĞ̇ ŭÖĕāėŽÖũùĢłė ƒÖŶāũ ŭŽťťķĢāŭ Öłù ťũŋĿŋŶĢłė ŶĞā āƧ óĢāłŶ Žŭā ŋĕ ƒÖŶāũ Öóũŋŭŭ ŶĞā b̍ ¦ĞāƘ ŭāŶ ķāėÖķ ũāŨŽĢũāĿāłŶŭ ĕŋũ ŶĞā ùāŭĢėł̇ ĢłŭŶÖķķÖŶĢŋł̇ ŋťāũÖŶĢŋł Öłù ĿÖĢłŶāłÖłóā ŋĕ ťķŽĿðĢłė systems and water-ŽŭĢłė ÖťťķĢÖłóāŭ̇ ƒĢŶĞ ŶĞā ŭťāóĢƩ ó ťŽũťŋŭā ŋĕ ťũāƑāłŶĢłė misuse, waste or undue consumption of water and, most importantly, to prevent contamination.
Legal duty All users, owners or occupiers and anyone ƒĞŋ ĢłŭŶÖķķŭ ťķŽĿðĢłė ŭƘŭŶāĿŭ̇ ƒÖŶāũ Ʃ ŶŶĢłėŭ ŋũ ƒÖŶāũ-ŽŭĢłė ÖťťķĢÖłóāŭ ĞÖƑā Ö ķāėÖķ ùŽŶƘ Ŷŋ āłŭŽũā ŶĞāƘ Öũā ĢłŭŶÖķķāù Öłù Žŭāù Ģł ÖóóŋũùÖłóā ƒĢŶĞ ŶĞā ũāėŽķÖŶĢŋłŭ Öłù byelaws. Where contraventions are found, the water supplier will require them to be remedied as soon as possible. Where breaches ťŋŭā Ö ũĢŭĴ Ŷŋ ĞāÖķŶĞ̇ ŋũ ŶĞāũā Ģŭ Ö ŭĢėłĢƩ óÖłŶ waste of water, the water supply to the premises may be disconnected immediately to protect public health and prevent waste or ùÖĿÖėā̍ Rł ŭŋĿā óĢũóŽĿŭŶÖłóāŭ̇ ŶĞā ėŽĢķŶƘ ťÖũŶƘ óŋŽķù ðā Ʃ łāù Öłù ĞÖƑā Ŷŋ ťÖƘ óŋŭŶŭ Öłù remedy the work. złā ŋĕ ŶĞā ķÖũėāŭŶ ũĢŭĴŭ Ģł ðÖŶĞũŋŋĿ ùāŭĢėł̇ ťŋŶāłŶĢÖķķƘ ũāŭŽķŶĢłė Ģł Ö ðũāÖóĞ ŋĕ ŶĞā ũāėŽķÖŶĢŋłŭ̇ Ģŭ óŋłŶÖĿĢłÖŶĢŋł ŋĕ ƒÖŶāũ ƒĢŶĞĢł ŶĞā ťķŽĿðĢłė ŭƘŭŶāĿ̍ łƘ Ʃ ŶŶĢłė ŭĞŋŽķù ðā checked for compliance before installation, ideally before purchase. Conformity tests check mechanical performance to ensure products should not leak and that any nonmetallic materials are suitable to be in contact with wholesome water. An easy way to check compliance is to see if it is publicly listed by an approval or óāũŶĢƩ óÖŶĢŋł ðŋùƘ̇ ŭŽóĞ Öŭ  ̇ bĢƒÖ ŋũ NSF. Products listed have been tested to show they are of an appropriate quality and standard. For example, one of the tests for Ö ĴĢŶóĞāł ŶÖť ƒĢķķ ŶŽũł ĢŶ ŋł Öłù ŋƦ ˛˙˙,˙˙˙
Paul Millard
Technical manager at WRAS
times, to replicate its lifecycle and ensure it does not start to leak and waste water. Whilst it is not a requirement, some ťũŋùŽóŶŭ ĿÖƘ óÖũũƘ Öł ÖťťũŋƑÖķ ķŋėŋ ŋł ŶĞāĢũ ťÖóĴÖėĢłė̍ ÈŋŽ ĿÖƘ Öķŭŋ ðā Öðķā Ŷŋ Ŷāķķ ĕũŋĿ ŶĞā ťÖóĴÖėĢłė ƒĞāŶĞāũ ŶĞā ĿÖłŽĕÖóŶŽũāũ ĞÖŭ óŋłƩ ũĿāù ĢŶ ĞÖŭ ðāāł ŶāŭŶāù ÖėÖĢłŭŶ ÖťťũŋťũĢÖŶā ŭŶÖłùÖũùŭ̇ ŋũ ðƘ ÖŭĴĢłė ŶĞā ũāŶÖĢķāũ̍ pŋŶā ŶĞÖŶ łŋŶ Öķķ Ʃ ŶŶĢłėŭ Öũā ŶāŭŶāù ĕŋũ all situations and an approval may be limited Ŷŋ ŭťāóĢƩ ó óĢũóŽĿŭŶÖłóāŭ̍ Rĕ ƘŋŽ ùŋ ðŽƘ Ö łŋł-compliant product and supply it to a customer, you could also be ðũāÖóĞĢłė óŋłŭŽĿāũ ťũŋŶāóŶĢŋł ķÖƒŭ̍
ũāƑāłŶĢłė ðÖóĴƪ ŋƒ łŋŶĞāũ ťũĢŋũĢŶƘ Ģŭ Ŷŋ āłŭŽũā ŶĞÖŶ Ʃ ŶŶĢłėŭ Öũā installed correctly, so that the water supply cannot be contaminated. Most common problems include where hot and cold waters ĿĢƗ̇ ŭŽóĞ Öŭ Ģł ŭĞŋƒāũŭ̍ Rĕ ŶĞā ŭŽťťķƘ pressures are unbalanced, additional check valves will be needed on both supplies to ťũāƑāłŶ ðÖóĴƪ ŋƒ̍ łŋŶĞāũ āƗÖĿťķā̇ Ö ŭĞŋƒāũ ƒĢŶĞ Ö ƪ āƗĢðķā Ğŋŭā Ģŭ ŭŋ ĿŽóĞ āÖŭĢāũ Ŷŋ Žŭā̇ but if it can stretch to reach a toilet, or the base of the shower or bath, it creates a potential for the water supply to be contaminated. Rł ŶĞĢŭ ŭĢŶŽÖŶĢŋł̇ ƘŋŽ ĿĢėĞŶ óŋłŭĢùāũ ŽŭĢłė Ö ŭĞŋũŶāũ Ğŋŭā̇ ŋũ óĞÖłėĢłė ŶĞā ķÖƘŋŽŶ ̞ ťŋŭŭĢðķƘ ŶŽũłĢłė ŶĞā ðÖŶĞ̓ŭĞŋƒāũ ÖũŋŽłù ŭŋ the taps are at the opposite end. Either option óŋŽķù Ğāķť ťũāƑāłŶ ŶĞā Ğŋŭā ĕũŋĿ ũāÖóĞĢłė ŶĞā ŶŋĢķāŶ ̞ ÖƑŋĢùĢłė Ö ťŋŶāłŶĢÖķ ðÖóĴƪ ŋƒ Öłù contamination risk. ¦Ğā ũĢŭā Ģł ťāŋťķā ƒÖłŶĢłė ũāłŋƑÖŶĢŋłŭ ĿĢėĞŶ ťũāŭāłŶ Ö ėũāÖŶ ŋťťŋũŶŽłĢŶƘ ĕŋũ łāƒ ðŽŭĢłāŭŭ ðŽŶ ĢŶ Ģŭ óũŽóĢÖķ ŶĞÖŶ ÖłƘŋłā ƒŋũĴĢłė ŋł ťķŽĿðĢłė ŭƘŭŶāĿŭ Ģŭ óŋĿťķāŶāķƘ Žť Ŷŋ ŭťāāù ƒĢŶĞ ũāėŽķÖŶĢŋłŭ̍ ¦ĞĢŭ ƒÖƘ ŶĞāƘ óÖł demonstrate professionalism and work with customers to create kitchens and bathrooms that are practical, attractive, but most importantly, compliant. ͻ phamnews.co.uk̓ˢ˛˙̓˝˙
PHAM NEWS | NOVEMBER 2020
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Taps & Showers No problem for low pressure households Aimed at low water pressure households, Grohe’s latest products include a choice of taps and o r a ar a d o o r real solutions. The company’s Ambi twohandle kitchen mixer (pictured above left), for example, works with a minimum recommended pressure of bar, while the Eurosmart Cosmopolitan basin
Filtered water in an instant The Fontas-S II Filter Tap from Blanco provides users with n an r d a r f a r a pull-out hose and secondary o d d a d o r d water, eliminating any cross contamination and water wastage. The tap is coupled with an industrial strength -stage r o m na m ro particles and odours and reduce chlorine. A Flowmeter is built into the water pipe for the r om a r r o m a r a a o n
ro a r a n dan a n o brassware collection. The striking new colour joins the four n n rom r d an r d brass, and matt black. a n a d od r on a a a performance. The Matt White look is suitable for a contemporary bathroom, either with crisp monochrome tones or as the neutral centrepiece to a more colourful palette. n n a a a n r n from o r ad o shower arms, handsets to hoses, and taps to accessories to ensure a fully cohesive look across any bathroom space. Matt White is also available in Crosswater’s Crossbox, the concealed thermostatic o r a a d oo r a n a a on and a ran of a r outlet options that enhance the showering experience. ◼ phamnews.co.uk/920/43
Water with an edge a r ad from amford a o mod a on no for a a d n d for handwashing. Electro-chrome plated and made from WRAS-approved materials, the device can be d o mo m r a and or rod n a sheet of water which increases hand coverage. o on ro r n d a r ad a n designed by Neoperl to give a hand sized blade at all mains pressures, reducing plumbing noise and saving water and energy. The Waterblade has been endorsed by Methven UK and has been incorporated into the company’s Washroom tap collection. ◼ phamnews.co.uk/920/44
Following the launch of the Uptown collection of brassware, Aqualisa has introduced two more ranges under the new Downtown and Central branding. All three ranges are described as a value-for-money option that will support shower sales with a combined, style matched brassware proposition. With a variation of lever styles, these taps cover both basin and bath variants and can be paired
38.indd 1
with a wide selection of single and dual lever mixer showers and bar valves, including the AQ,
on the back of the handle to improve grip when adjusting controls with soapy hands, alongside other safety functions. Low-pressure models of this product are available with a minimum recommended pressure of bar. ◼ phamnews.co.uk/920/42
Clean and bright touches
ro r d a the remaining capacity for the r o ar n r needs changing. The spout also increases functionality in the kitchen, making it easy for people to move aro nd n and a pots, pans and kettles. The control levers for warm and cold water are on the right, with the control r for r d a r on left-hand side, making it easy for om o n r o d r n a according to need. ◼ phamnews.co.uk/920/41
Brassware collection er t e e i i it
mixer (above right) needs a minimum of just bar. The Grohtherm Cosmopolitan shower set is a new high performance shower system that balances out m ra r a on n under a second. The thermostat also features a concealed rim
Mian, Midas and Dream ranges. “These brassware options see the Aqualisa brand covering full, matching combinations of showers and taps to suit a broad range of bathroom installations,” says head of marketing Sian rn o of d r n lever styles provides options to match both new and existing sanitaryware styles, making them ideal for bathroom makeovers.” All come with a limescale r an rom a n f n a -year guarantee against any manufacturing d f n ra o m r and full WRAS approval, the ran a f a ar a r af a and n standards. ◼ phamnews.co.uk/920/45
Big launch of new products for bathroom renovations The collection of Showroom and takeaway bathrooms from Wickes has been extended with new products. Featuring smart showers, brass accessories, together with the introduction of black showers, a r and mor n r nd d ran o r a breadth of stylish options to suit d r n a rod n n range include smart showers – which can be controlled at the touch of a button, automatically and precisely setting the water temperature, and the introduction of cold start taps. There are also accessories, like a bamboo extending bath bench, and design themes like the Scandi range. a an a or d r or of kitchens & bathrooms, says “From design to installation, essentials to accessories, Wickes is the perfect one-stop-shop when it comes to bathroom renovations. We’re excited to launch our biggest range yet, which we hope customers can seek inspiration from. We’ve da d o r ran or
latest styles and innovative products, and it remains on trend.” Earlier this year Wickes also announced the launch of a new Virtual Design Service which allows customers to create their kitchen or bathroom from home if they don’t want to come in store. A Design Consultant will be on hand every step of the way, from arranging either a virtual or face-to-face session, to provide advice and guide customers through the design process. ◼ phamnews.co.uk/920/4
03/11/2020 10:58
PHAM NEWS | NOVEMBER 2020
Ventilation & Heat Recovery
Five areas where it doesn’t pay to cut corners
Poor quality ducting that doesn’t have exacting tolerances (i.e. where the channel or pipe bows, or looks like it is concave, or the wall thickness appears o r uneven) will not pushso it ends up taking more time to install. More importantly, they result in air loss which r d m n and increases the risk of moisture leakage around the connections, which can lead to ugly stains. If you want your mechanical ventilation system to function correctly, it’s imperative to invest in quality ducting that has been designed to work in harmony as part of a system and has been third party tested for end-to-end system performance. A quality ducting system will also usually come with a range of accessories which allows for a variety of solutions to unforeseen site circumstances. Many of these are of a more specialist nature, such as ducting silencers and aerodynamic bends engineered to reduce system resistance.
As homes have become more air-tight to n r a n r n r a on a been introduced to ensure adequate ventilation provision. However, greater regulation has not meant consistently high-quality implementation. Here, Paul Williams from om n a on oo a o ar a where it pays to get things exactly right.
P
rior to a revision of Building Regulations in , ventilation was not high on the list of priorities in the house building sector. A fan in the bathroom and cooker hood in the kitchen, plus ventilation blocks in the walls, were the default setting. Over the years, ventilation has made its way up the agenda, r dr n od for Sustainable Homes and, more recently, changes to the Building Regulations, Part F. The most recent updates lay out more stringent ventilation requirements for new builds, roof of n o ensure compliant ventilation in a property and for it to be signed o d n on ro na mechanical ventilation system, such as a Mechanical Extract Ventilation (MEV) or Mechanical Ventilation with Heat Recovery (MVHR), is required. n of d n d when reviewing existing Building Regulations has been the fact that a large number of homes – including those using mechanical ventilation - are not compliant with Part F. Why is this? Is it deliberately cutting corners to save money? Or is it a lack of understanding of how mechanical ventilation systems work and how a whole system approach is required? In our experience – which is considerable – it is a mixture of both. All too frequently key elements of a mechanical ventilation system are skimped on to save time and money. Here d n f mo fr n corners cut and why they matter, plus some tips for where you can make savings.
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39
4. Insulation
Paul Williams
Product manager at Domus Ventilation
CUT TO THE CHASE Duct runs must be well planned to achieve proper air flow in the wor ing system Good manufacturers will provide free support to ensure a quality installation etter quality entilation units will be easier to install, helping to sa e time an money s the circulatory system of ventilation, ducting is often a prime source of operational inefficiency ro erly insulating all ucting will re uce the ossi ility o mould growth
1. System design
2. The ventilation unit
Designing a whole house mechanical ventilation system, especially an MVHR, requires a level of skill. Whilst the location of the air handling unit is normally straightforward, the duct runs, the number of bends and the angle of those bends, plus the temperature of the areas the ducting runs through, a a ar o ar o n d o ma n a n d a a set level if the system is to perform at its best. To avoid the cost of employing r of a a d system designer, we have frequently seen builders and contractors taking an ‘educated guess’ at where to locate the ducting. This rarely ends well, especially when it’s done more as an after-thought, when options for duct runs have become limited. However, there’s actually no need to cut costs here as most manufacturers will provide a system drawing free of charge, along with duct take-o and estimations. The good manufacturers will provide ongoing support so if you do run n o an d o an a upon them to help you out. They want the system to work and they want your repeat business, so be sure to use this free support.
The most obvious place to try to reduce costs is to buy a cheaper MVHR/MEV unit. You don’t always need the ‘Rolls Royce’ model, but going for the lowest cost option could actually cost you more in the long run. That’s because, when it comes to a whole house mechanical ventilation system, a large amount of the cost is in the labour. Better quality units may come at a higher price, but they are often designed with ease of installation in mind. Look out for units that are compact and lightweight that can be handled by a single person (as well as giving you more options on where to install them); that are available as opposite handed models to allow for installation horizontally or vertically; and that have their controls accessible via a front panel for easy commissioning. Also check to see if the unit’s spigots can be directly connected to the most common ducting size, rather than requiring adaptors and o nd adding to the bill.
3. Ducting Sadly, ducting is the number one source of problems when it comes to mechanical ventilation systems, as this is where most of the costs are cut.
Ducting insulation is required under Building Regs where the ducting passes through unheated areas and voids, such as loft spaces. The minimum duct insulation standard is the equivalent of at least mm of a material having a thermal conductivity of W/(m.K). Specialist duct insulation, such as Domus Thermal, is essential to meet this requirement. A common mistake that is made n n n n a on using standard building insulation materials that are unsuitable, or not using any insulation at all. The problem with poor insulation is that condensation forms, which can lead to mould that is unsightly and can be hazardous to health.
5. Fire safety When a hole is made in a compartment wall for plastic ventilation ducting to pass ro o m r stopped to restore the walls’ r ra n n a ordan Approved Document B of Building Regulations. It is essential that r o n rod d for a n a designed for this purpose. As with insulation, we have seen inappropriate material used and have also witnessed r for d n r mo d from systems altogether to save costs. The results could have considerably worse consequences than mouldy walls. However, r n ma of r safety awareness, this has become less of an issue. ◼ phamnews.co.uk/920/4
16/11/2020 15:14
PHAM NEWS | NOVEMBER 2020
40
Ventilation & Heat Recovery
Improving the working environment With growing concern about the quality of the air we breathe, ventilation installers have a big part to play in helping businesses to improve their working environment. Mark Grayston from Mitsubishi Electric looks at how maintaining good ndoor a r a an n m o and r performance levels.
F
ew parts of our lives have been put under the spotlight in the last few months like our working environments have. With many of us operating from makeshift home workstations during lockdown, and yet more of us still working remotely at least a couple of days a week, we have been forced to re-evaluate elements of o r rof ona o a might once have taken for granted – dual screens, chairs with lumbar support, the blessed relief of air conditioning on a hot day and even face-to-face meetings over a cup of o Yet one area that is so vital to maintaining a healthy and happy working environment is often overlooked – indoor air quality (IAQ). In both our om and o r o dn the quality of the air we breathe in can be worse than many of us truly understand. This can have material implications on both wellbeing and our ability to operate at optimum levels. At a time when so much emphasis is being placed on ma n o r o n ronm n ‘Covid-19-safe’ in order to get a a no o af there needs to be an equal amount of scrutiny on the systems that ro d o r o fr ar Installers can play a key role r o n nform n o and building managers about n an of ood a r quality for occupants, as well as playing a consultative role in recommending the best solutions for achieving this. In turn, this becomes a valuable opportunity for installers to add an extra string to their bow when speaking with existing and new clients.
Indoor pollutants So why is indoor air quality so important? It’s hard to believe, but it has been estimated that we
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Mark Grayston
Head of product marketing at Mitsubishi Electric
BY NUMBERS
80% amount of energy an MVHR unit can capture from outgoing stale air to heat incoming fresh air
92% percentage of time most people spend indoors
2-5 levels of pollutants can be two buildings than outdoors
spend a staggering % of our lives indoors. A large proportion of m n no buildings where the levels of pollutants can be - times higher indoors than outdoors. This is a damning indictment of the air we can be breathing at work, when so much emphasis has rightly been placed on outside air pollution in the UK’s cities in recent years – and yet indoor areas often aren’t held up to the same level of scrutiny and analysis. This situation is being compounded by growing urbanisation, where the UK’s cities continue to expand as hubs for employment and living. This results in more densely built areas and higher levels of emissions from the transport needed to propel these growing populations around.
When so much emphasis is being placed on making environments Covid-19 safe, there needs to be an equal amount of scrutiny on the systems that with fresh air Mitsubishi Electric offers a range of Lossnay MVHR and air handling units for anything from a single room, through to an entire office block
from outgoing stale air to heat incoming fresh air, which means less energy is required to heat the building compared to non-heat recovering ventilation systems. When paired with building management systems, this can a o d or a ar o throughout an entire building. Mechanical ventilation also a n of d rn a slow but constant movement of air throughout the building, unlike natural ventilation, which delivers uncontrolled air supply. n a r o mana m n should also be looked at alongside a system of sensors, designed to on a n n-building environmental conditions and thereby improve air quality. These are especially useful since a built environment can change, and conditions and requirements within buildings can evolve.
Harmful chemicals
Better for everyone
The need to grow and maintain these cities has also led to us being surrounded by harmful chemicals. Volatile Organic Compounds (VOCs) can be found in the fabric of our o from ma r a used to build the actual space, the furniture we work on and the clothes we wear, through to the cleaning products used to sanitise our workstations at the end of the day. As well as these health concerns, it’s been shown that poor air quality can impact the performance of the building’s occupants – causing illness, lethargy and even long-term health issues. Looking at this alongside the host of new building regulations that require greater air tightness in buildings, it’s clear that there is a compelling case for improving the quality of air in o
What all this serves to underline is just how key indoor air quality is, and how it should be placed at the heart of any strategies to re-open o a o of building and facilities managers will be adding sanitising stations, one-way systems and partitions to their o n an o a that they don’t overlook this o or n o n an increase the amount of fresh air being brought into the building, fundamentally improving the air quality in their workspaces too. Installers have an important role to play in advocating for these improvements. a o of n associated with improving indoor air quality, from better a a and n a a m ro d n is a move that businesses will also profoundly gain from. ◼ phamnews.co.uk/920/4
Cleaner air How can we improve the quality of a r n o n or to maintaining good indoor air quality is removing polluted air from a building and replacing it fr r d a r o nd simple, but without the right kind of guidance, this is often overlooked. This is where installers come in. Mechanical ventilation with heat recovery (MVHR) can transfer up to 8 % of the energy
02/11/2020 15:52
PHAM NOV20:Layout 1 04/11/2020 15:08 Page 41
PHAM NEWS | NOVEMBER 2020
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ƑāłŶĢķÖŶĢŋł ũÖŶāŭ Ģł ťũŋťŋũŶĢŋł Ŷŋ ũāķÖŶĢƑā ķāƑāķŭ ŋĕ ťŋķķŽŶÖłŶŭ ƒĢŶĞĢł ŶĞā ùƒāķķĢłė̍ ̦ ťāóĢĕƘĢłė ĿāóĞÖłĢóÖķ āƗŶũÖóŶ ƑāłŶĢķÖŶĢŋł ĕŋũ łāƒ ðŽĢķùŭ ıŽŭŶ ðāóÖĿā āÖŭĢāũ̧̇ ŭÖƘŭ ťũŋùŽóŶ ĿÖłÖėāũ bÖŶĢā ƒāāłāƘ̍ ̦¦Ğā mŽķŶĢƑāłŶ m1Á ĕÖĿĢķƘ Ģŭ Ö ėũāÖŶ ÖùùĢŶĢŋł Ŷŋ ŶĞā ĿÖũĴāŶ̇ ŋƦāũĢłė Ö ƒĢùā ũÖłėā ŋĕ ðāłāƩŶŭ ŶĞÖŶ ƒĢķķ łŋŶ ŋłķƘ Ğāķť ĞŋŽŭāðŽĢķùāũŭ ĿāāŶ ŶĞā DŽŶŽũā NŋĿāŭ ŶÖłùÖũù ƒĢŶĞ ŶĞāĢũ ĞĢėĞķƘ āƧóĢāłŶ ťāũĕŋũĿÖłóā̇ ðŽŶ Öķŭŋ ťũŋƑĢùā ėũāÖŶ ŭāķķĢłė ťŋĢłŶŭ ĕŋũ ĞŋŽŭā ðŽƘāũŭ Ŷŋŋ̇ ƒĢŶĞ ĢĿťũŋƑāù Ģłùŋŋũ ÖĢũ ŨŽÖķĢŶƘ Öłù óŋłŶũŋķķÖðĢķĢŶƘ̍ ̦ ũŋƑĢùĢłė ðŋŶĞ m1Á Öłù ùm1Á ŭŋķŽŶĢŋłŭ Ģł ŋłā ũÖłėā ĿÖĴāŭ ŭťāóĢƩóÖŶĢŋł ŭĢĿťķā̍ māÖłƒĞĢķā̇ ÖùƑÖłóāù óŋłŶũŋķ ŋťŶĢŋłŭ ŋƦāũ āÖŭĢāũ ĢłŭŶÖķķÖŶĢŋł Öłù óŋĿĿĢŭŭĢŋłĢłė̍ ķŽŭ̇ ƒā̪ũā ŭŋ óŋłƩùāłŶ Ģł ŶĞā ŨŽÖķĢŶƘ ŋĕ ŶĞā ũÖłėā̇ ƒā̪ũā ŋƦāũĢłė Ö ŭāƑāł-ƘāÖũ ƒÖũũÖłŶƘ ŋł Öķķ mŽķŶĢƑāłŶ m1Á ĕÖĿĢķƘ ťũŋùŽóŶŭ̧̍ ¦Ğā óŋĿťķāĿāłŶÖũƘ ŋŶĞāũ ĞÖķĕ ŋĕ ŶĞā mŽķŶĢƑāłŶ ĕÖĿĢķƘ Ģŭ ÁāłŶ̟ ƗĢÖ̪ŭ dŋ-!Öũðŋł p ùm1Á̇ Ö ũÖłėā ŋĕ óŋłŶĢłŽŋŽŭ ũŽłłĢłė̇ óŋłŭŶÖłŶ ƑŋķŽĿā ùm1Á ŽłĢŶŭ̍ ÂĢŶĞ Ö ŭťāóĢƩó ĕÖł ťŋƒāũ ŋĕ ˙̍˚˛Â̓d̓ŭ̇ ŶĞā ùm1Á ŽłĢŶŭ Öũā óķÖĢĿāù Ŷŋ ðā ŨŽĢāŶ ũŽłłĢłė Öłù ĕāÖŶŽũā Öł Ģł-ðŽĢķŶ ŭťĢũĢŶ ķāƑāķ ĕŋũ āÖŭā ŋĕ ĢłŭŶÖķķÖŶĢŋł̍ ͻ phamnews.co.uk/ˢ˛˙̓˝ˢ
Everything you need in the box zƦāũĢłė ĢłŭŶÖķķāũŭ Ö ŋłā-ðŋƗ ŭŋķŽŶĢŋł Ģŭ pÖŶĢŋłÖķ ÁāłŶĢķÖŶĢŋł̪ŭ mŋłŭŋŋł ŭĞŋƒāũ āƗŶũÖóŶ ĕÖłŭ Ģł ĴĢŶ ĕŋũĿ̍ ¦Ğāũā Öũā Ŷƒŋ ŋťŶĢŋłŭ ÖƑÖĢķÖðķā̆ ŶĞā mŋłŭŋŋł Ğŋƒāũ 1ƗŶũÖóŶ bĢŶ ƒĢŶĞ Ö ŭĞŋƒāũ ėũĢķķā Öłù ŶĞā mŋłŭŋŋł ĞŋƒāũķĢŶā d1' 1ƗŶũÖóŶ bĢŶ ƒĢŶĞ Öł āłāũėƘ-ŭÖƑĢłė d1' ŭĞŋƒāũ ķĢėĞŶ Ŷŋ ťũŋƑĢùā ĢķķŽĿĢłÖŶĢŋł̇ Öŭ ƒāķķ Öŭ āƗŶũÖóŶĢŋł̍ ŋŶĞ ĴĢŶŭ óŋłŶÖĢł Ö ˚˙˙ĿĿ m'˚˙˙¦ ĿĢƗāù ƪŋƒ Ģł-ķĢłā ĕÖł̇ ˟Ŀ ŋĕ Á! ƪāƗĢðķā ùŽóŶĢłė̇ Öł āƗŶāũłÖķ ƩƗāù ėũĢķķā Öłù óÖðķā ŶĢāŭ̍ Rł ÖùùĢŶĢŋł̇ ŶĞā 1ƗŶũÖóŶ bĢŶ óŋłŶÖĢłŭ Ŷƒŋ ĢłŶāũłÖķ ùĢƦŽŭāũŭ̇ ƒĞĢķā ŶĞā ĞŋƒāũķĢŶā d1' 1ƗŶũÖóŶ bĢŶ ĕāÖŶŽũāŭ Öł āłāũėƘ-ŭÖƑĢłė d1' ķĢėĞŶ Öłù Ŷƒŋ ÖĢũ ùĢƦŽŭāũŭ̍ ŋŶĞ ŶƘťāŭ ŋĕ ùĢƦŽŭāũ óŋĿā ƒĢŶĞ
Ö óĞŋĢóā ŋĕ ƒĞĢŶā Öłù óĞũŋĿā óŋƑāũŭ̇ ŭŋ ŶĞÖŶ ŶĞāƘ óÖł ðā ĿÖŶóĞāù Ŷŋ ÖłƘ āƗĢŭŶĢłė ùĂóŋũ̍ ¦Ğā mŋłŭŋŋł Ğŋƒāũ DÖł ĴĢŶŭ óŋĿðĢłā āƗŶũÖóŶ ťāũĕŋũĿÖłóā Žť Ŷŋ ˚ˢˡĿ˜̓Ğ ƒĢŶĞ ťŋƒāũ óŋłŭŽĿťŶĢŋł Öŭ ķŋƒ Öŭ ˚ˠ-˚ˢ ֳù ķŋƒ łŋĢŭā ķāƑāķŭ ŋĕ ıŽŭŶ ˛ˡù ̛ ̜ ŋł ķŋƒ ŭťāāù̍ ¦Ğā ˚˙˙ĿĿ ĕÖłŭ Öũā āÖŭƘ Ŷŋ ũāŶũŋƩŶ Ģł āƗĢŭŶĢłė ðÖŶĞũŋŋĿŭ̇ Öŭ ƒāķķ Öŭ ĕŋũ łāƒ ðŽĢķùŭ̇ Öłù Öũā R Ç˝-ũÖŶāù ŭŋ ŶĞāƘ óÖł ðā ŭÖĕāķƘ ĢłŭŶÖķķāù Ģł ŶĞā ŭťķÖŭĞ ơŋłā̍ ¦Ğā ĕÖłŭ ĕāÖŶŽũā Ö Ŷƒŋ-ŭťāāù ĿŋŶŋũ ƒĢŶĞ ŶĞā ŋťŶĢŋł ŋĕ Öł ŋƑāũũŽł ŶĢĿāũ ĕũŋĿ ˛ Ŷŋ ˜˙ ĿĢłŽŶāŭ̇ Öłù óŋĿā ƒĢŶĞ Ö ƩƑāƘāÖũ ƒÖũũÖłŶƘ̍ ͻ phamnews.co.uk/ˢ˛˙̓˞˙
PHAM NOV20:Layout 1 05/11/2020 13:30 Page 42
PHAM NEWS | NOVEMBER 2020
42
Ventilation & Heat Recovery
Energy saving cooker hood wins award The award winning Adroit DV˞˚CH !ŋŋĴāũ Nŋŋù ĕũŋĿ Ģũƪŋƒ Ģŭ Ö whole house mechanical ventilation with heat recovery system for small or medium sized houses. As well as a stylish cooker hood, it comes with an integral Ʃũā ùÖĿťāũ Öłù ėũāÖŭā ƩķŶāũ Ŷŋ āłŭŽũā Ʃũā ŭÖĕāŶƘ ðāŶƒāāł ŶĞā cooker hood and MVHR unit. The unit includes an easily removable, plastic heat exchanger which transfers warmth from the outgoing waste airstream into the incoming fresh air, with thermal āƧóĢāłóƘ Žť Ŷŋ ˡ˝% to ensure clean, unpolluted, hot air is drawn in and stale, polluted air is extracted out. On-demand ventilation can be achieved by using optional external humidity and CO2 sensors which boost the air volume gradually based on the moisture and occupancy levels in a dwelling. It also comes with a built-in humidity and carbon dioxide sensor and can be controlled by a smartphone, tablet ŋũ !̍ ¦ŋ āƦāóŶĢƑāķƘ ĿÖĢłŶÖĢł Ö temperate indoor air climate
Investment set to trigger further innovation Kent based ventilation specialist Waterloo, now part of the Swegon Group, is highlighting the sector’s work to maintain good indoor environments during the Covid˚ˢ pandemic, something that many people view as increasingly important, with most facilities managers being advised to keep
during the summer months, the unit is equipped with an automatic, ˚˙˙% bypass facility which fully isolates the heat exchanger at a pre-ùāƩłāù temperature. The Adroit DV˞˚CH Cooker Hood recently received recognition for its innovation as well as its sustainable engineering. The product won the Heating and Ventilation Review Domestic Product of the Year Award in October and also received a High Commendation for its entry in the Sustainable Product of the Year category. ͻ phamnews.co.uk/ˢ˛˙̓˞˚
ventilation rates as high as possible for the foreseeable future. “Mechanical ventilation systems will be crucial in delivering the right balance between comfort and healthy air change rates,” says MD Russell Shenton. “We need to keep providing our markets with good technical advice and practical solutions so they can reassure building occupants.” He also believes suppliers that managed to keep operating throughout the initial lockdown period are in a stronger position to thrive in the coming months.
“I am extremely proud of the fact that we didn’t panic and did not shut everything down and send our workforce home,” says Russell. “We found a way to keep operating; we put all the necessary precautions in place, and adapted our factory working patterns to keep people safe.” The company says that new products are also in the pipeline, helped by the integration of the business into the Swegon Group, which is enabling planned investment in R&D and the adoption of new technologies. “Being part of Swegon has given us enhanced stability at the most ùĢƧóŽķŶ ŋĕ ŶĢĿāŭ̇ ÖķķŋƒĢłė Žŭ Ŷŋ invest for the future and call on a wider talent pool to help us shape the business,” adds Shenton. “As a result, we are as well placed as any business could be to deal with whatever is to come next.” Waterloo says that the rebranding exercise is designed to ũāƪāóŶ óŋłƩùāłóā Ģł ŶĞā ĕŽŶŽũā ðƘ creating a crisper, more modern image as well as reinforcing the message that the company will retain its own clear identity within the group. ͻ phamnews.co.uk/ˢ˛˙̓˞˛
PHAM NEWS | NOVEMBER 2020
Product News 43 n rared eatin ar om an n r ar on a on on ra o ad an d nfrar d a n no o from rman o d r from n r of ar ar- nfrar d d r da a ro on - a n and ran a an a r d n oa n or a d nd a r oard o ro d om low- o on on ro d nfrar d a n n r ar on fo nd r and d r or and r an or ar a n a ona a o o n a for nfrar d and ar nfrar d an o ar of n n r ar and d o m n a an r o n r n a n o on for om o no and n f r r ro mar on
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ONLINE For further information about any of the products featured on this page, simply visit phamnews. co.uk/920/ followed by the relevant enquiry number.
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a m of nd n o rn o n a r r a mad a n m r of n an an o rod or fo o n r o on n om a ran and o r ra f n ona a orda and on- r nd d n o on no on d a a man m r an o room o on n d ford a d and ran r rand d a r no a rn a d o of o on and n a a on o on a a o a d a mor r m m a room o r o on a o n d a - a n on a d rn a - n no o f rn r and r a an o r o ford on and ona ran r ma n a a a o r rad o n r and om an a a on n o nno a and n n ford or fo o ro n rod on of n a n and a a an a - n o r n ona ran ar ard n of r omm n ar a ona a o n n a r r a n ra ona a room and an o o r rod or fo o n a r m r om r n d ◼ phamnews.co.uk/920/5
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a de e t r in t e d This new fold-away glass or an from do a d oo ra and ra a o on d n d o om an ma o on of o r n an n dd or an mnm o r- ra and on a n a n n o rn a ma n d a for ma r a -n n o r fo d n a nd d an n no n and no n d o a ° for o m m ro on fram mm d or a a a n o and mm a n and an a r rod o an n ma an no oo or on ar r r d om a andard r a ar a for m n ma a aran and a o of r rom or ma a n ◼ phamnews.co.uk/920/55
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02/11/2020 16:49
PHAM NEWS | NOVEMBER 2020
COMPETITION
Win af trio os! prize
e tri fire looks like the real thing
We’ve teamed up with Daikin to offer you the chance to win an exciting prize bundle featuring a DeWALT combi drill, DeWALT ToughSystem Sound Centre Radio and Daikin’s own Streamer Technology Air Purifier. We’ll be running the competition over six issues – so there’s six chances to be a winner!
Daikin
is celebrating the launch of its Sustainable Home Network – a scheme designed to provide both heating installers and ACR engineers with the support needed to take advantage of the growing renewable heat pump market, creating a network of well-trained heat pump installers and local support centres. Daikin is offering one lucky reader the chance to win an exciting prize bundle in each issue, featuring a DeWALT combi drill, DeWALT ToughSystem Sound Centre Radio and Daikin’s own treamer echnology ir uri er A great addition or upgrade if your favourite drill is getting a bit old and tired, the DeWALT 18V cordless combi-drill is a fantastic tool to
have in your line-up. The compact drill uses a combination of a brushless motor and high capacity batteries to deliver longer run-times between charges and comes with a carry case and two 4.0Ah Li-ion batteries included in the kit. For those who enjoy adding some entertainment to work, the DeWALT ToughSystem Sound Centre provides great sound quality, DAB+, FM and Bluetooth connectivity, while also being robust enough to withstand any dust or bumps on site. Finally, Daikin’s powerful Streamer is an ideal addition to any home, using streamer technology to capture and break down any dust particles, bacteria, odours or allergens present, providing you and your family with cleaner, purer air. With the new stylish and compact design and its whisper-quiet operation, you can achieve improved indoor air quality without compromise.
The Prize: One winner gets all three! 1
DeWalt ToughSystem Sound Centre Radio
2 DeWalt Combi Drill
HOW TO ENTER
3 Daikin's own Streamer echnology ir uri er
The picture below appears elsewhere in this edition of PHAM News. To be in with a chance of winning the prize bundle, simply tell us on what page you found it and email your answer with ‘Daikin’ in the subject line to: editor@phamnewsedit.co.uk
Please make sure you include the following: • Your name • Your company’s name • Contact telephone number • Please type ‘YES’ in the body of your email if you are happy to receive email offers from Daikin All correct answers received before the closing date of 4th December 2020 will be entered into the prize draw. Only one entry per person allowed.
www.daikin.co.uk/en_gb/energy-for-change
44.indd 1
Product News
New from DRU is the Virtuo, a realistic r r a am r a d on the company’s Maestro range of high- nd a r n mod ar glass-fron d a n o r d r a am and a on of fron facing, -sided and -sided models. The r an n a d n o fa mn breasts or other architectural features around the home to create complete, on m orar r a n ord nar r r Virtuo am r n ra d a projection system that replicates the image of a r a o r from a dan n am o o n r d and n m r m rror d ra a interior further enhances the depth of image, and there is even the sound of crackling wood. r ar r d r n am ar a on n d n a that can be updated. In addition, there is a remote control and an exclusive control
app for smartphones and tablets with a timer and thermostat. Virtuo delivers a cosy kW output or it an r na a r d ora r Commenting on launch, DRU UK general manager Niall Deiraniya says: r of ar a n d n r a market. Many householders are moving away from burning fossil fuels towards more sustainable home heating. Virtuo is also suitable for today’s well-insulated properties that do not require an appliance with a high output, but still want the luxury of a a f am ◼ phamnews.co.uk/920/5
Exclusively for the countertop The latest additions to Lecico Bathrooms’ Designer series of contemporary bathroom solutions is a range of countertop washbasins. The range includes options with and without a tap deck and come in round and square designs that boast modern clean lines and soft gentle curves. The range suits a wide range of applications, from hotels oo or for om looking for contemporary bathroom design. Each tap-deck washbasin comes with a subtle rim surrounding the deck to aid in the prevention of water spillages. This design allows for use in busier
environments such as public washrooms. The new vessel washbasin models without tap decks are designed to be the centrepiece of the
bathroom or washroom and can be paired with tall basin mixers or wall mounted basin mixers. ◼ phamnews. co.uk/920/59
Hands free basin made simple The Push-Pad washbasin from Pland Stainless has been developed in response to customer requests to minimize the risk of spreading Covid- . The units are an adaptation of the company’s Malta mini hand rinse basin, now featuring a Push-Pad front, allowing handsfree control of the taps. This a no r a solution where there is not the budget or ease of installation for electronic taps. Pushing the front of this stainless steel
a n a r r d the concealed valve and delivers a seven ond o of a r a o r an n an on n an o f a r no rad a o of a r There are two sizes available in this new Push-Pad handwash basin. The smaller option has an overall size of mm wide x mm deep and mm high (CWBMIN-P) and the larger is mm wide x mm deep and mm high (CWBMIN -P). ◼ phamnews.co.uk/920/ 0
03/11/2020 13:00
PHAM NOV20:Layout 1 05/11/2020 16:50 Page 45
PHAM NEWS | NOVEMBER 2020
Product News 45 Assurance of a complete range ÖƗĢ ŭŭŽũā Ģŭ ŶĞā łÖĿā ŋĕ a new suite of products and services designed for residential ŭťāóĢƩóÖŶĢŋł̍ !ũāÖŶāù ƒĢŶĞ ĢłťŽŶ from contractors, developers and housing providers, the range Ģŭ ŭÖĢù Ŷŋ ŋƦāũ āłāũėƘ-āƧóĢāłŶ solutions to meet the growing demands of an ever-changing housing landscape. ¦Ğā ťũŋùŽóŶ óŋķķāóŶĢŋł includes Assure boilers (formerly Potterton), hot water cylinders, air source heat pumps, SAP energy booster accessories such as FGHR, and smart, easy-to-use comfort controls. !ŽŭŶŋĿāũŭ ƒĢķķ Öķŭŋ ðāłāƩŶ ĕũŋĿ Ö ũÖłėā ŋĕ ŭŽťťŋũŶ ŭāũƑĢóāŭ̆ ÖƗĢ̪ŭ óŽŭŶŋĿāũ ŭāũƑĢóā̇ ĢłóķŽùĢłė ÖƗĢ 'āŭĢėł̒ ðāŭťŋĴā ťũŋùŽóŶ training at centres across the b̒ ũŋıāóŶ NŽð Ŷŋ ĿÖłÖėā
Matt black ƪŽŭĞ ťķÖŶāŭ are in Style ùùĢłė Ŷŋ ĢŶŭ ŭāķāóŶĢŋł ŋĕ ƪŽŭĞ plate designs, Viega has launched Ö ĿÖŶŶ ðķÖóĴ ƩłĢŭĞ ĕŋũ ĕŋŽũ ŋĕ ŶĞā Â! ƪŽŭĞ ťķÖŶāŭ ĕũŋĿ ŶĞā ÁĢŭĢėł ĕŋũ ŶƘķā ũÖłėā̇ ŋƦāũĢłė Ö clean, minimalistic look for any bathroom. ¦Ğā ũÖłėā ĕāÖŶŽũāŭ ŶĞā ķÖŶāŭŶ ƪŽŭĞĢłė ŶāóĞłŋķŋėƘ Öłù ťũŋƑĢùāŭ architects with a choice of designs and materials to suit every project and trend, from discreet and minimalist to modern and bold. ¦Ğāũā Öũā ĕŋŽũ ŋťŶĢŋłŭ ÖƑÖĢķÖðķā̆ Visign for Style ˛˙̇ ˛˚̇ ˛˜ and ˛˝. ¦Ğāŭā ƪŽŭĞ ťķÖŶāŭ Öũā ĿÖùā from high-quality plastic and ƩłĢŭĞāù Ģł ĿÖŶŶ ðķÖóĴ̍ ¦Ğā óŋķŋŽũ shade has been designed to pair harmoniously with a variety of ðÖŶĞũŋŋĿ ƩƗŶŽũāŭ Öłù ƩŶŶĢłėŭ
More options for use with low temperature systems
project product registrations and technical support and advice from installation to legislation. Furthermore, a dedicated team ŋĕ ŭťāóĢƩóÖŶĢŋł ĿÖłÖėāũŭ ƒĢķķ provide one point of contact for all hot water and heating system requirements. Speaking about the launch, ŭťāóĢƩóÖŶĢŋł ùĢũāóŶŋũ ¦ŋĿ mŽũũÖƘ óŋĿĿāłŶŭ̆ ̦ÂĢŶĞ ŋƑāũ ː˔ˏ ƘāÖũŭ ĿÖłŽĕÖóŶŽũĢłė āƗťāũĢāłóā ðāĞĢłù ÖƗĢ ŭŭŽũā̇ ťÖũŶ ŋĕ ŶĞā ÖƗĢ
ĕũŋĿ ùĢƦāũāłŶ ĿÖłŽĕÖóŶŽũāũŭ̍ ¦ŋ óŋłƩũĿ ŶĞÖŶ ŶĞā óŋķŋŽũ ƩłĢŭĞ Ģŭ Žť Ŷŋ ĢŶŭ ùāŭĢėł Öłù quality standard, Viega says that the surface has undergone a standardised abrasion test to ensure it is resistant to everyday wear and tear. ͻ phamnews.co.uk/ˢ˛˙̓˟˜
Heating group, we are passionate about investing in and delivering innovative, energy-āƧóĢāłŶ heating solutions and awardwinning customer support. ̦Âā Öũā Öķŭŋ óŋĿĿĢŶŶāù Ŷŋ developing products which use the latest low-carbon technologies to support the UK’s transition to net-zero and are dedicated to supporting contractors on this journey.” ͻ phamnews.co.uk/ˢ˛˙̓˟˚
With the aim of catering for low temperature heating systems that require larger radiators, Stelrad has launched new models of its Elite (pictured), Compact with Style, and Planar series. Each of the new ranges are available in ˝˙ sizes, and are part of the K˜ radiator series, which means they come with three sets of panels and three sets of Ʃłŭ̍ ¦ĞĢŭ̇ ŭÖƘŭ ŶāķũÖù̇ makes them a good choice for low energy systems, providing outstanding heat output from a smaller ĕŋŋŶťũĢłŶ̍ ¦Ğā łāƒ b˜ Ŀŋùāķŭ óŋĿā ƒĢŶĞ Ö ƩƑā-year manufacturer’s warranty. ¦Ğā ũÖłėāŭ ÖƑÖĢķÖðķā ŋƦāũ ŋŽŶťŽŶŭ ĕũŋĿ ˚˛ˡˠ to ˞˟ˡ˛W, at a working pressure up to ˚˙ bar, and all new radiators are BIM available to allow ŭťāóĢƩāũŭ Ŷŋ āÖŭĢķƘ ĢłóķŽùā ŶĞāĿ Ģł ŶĞāĢũ ùāŭĢėłŭ Öłù ùũÖƒĢłėŭ̍ ͻ phamnews.co.uk/ˢ˛˙̓˟˛
TMV puts thermal disinfection up front Air curtains rely on R˜˛ refrigerant !ķÖĢĿĢłė Ö b ƩũŭŶ̇ mĢŶŭŽðĢŭĞĢ 1ķāóŶũĢó ĞÖŭ launched an R˜˛ Air Curtain, designed to improve āłāũėƘ āƧóĢāłóƘ Öłù ĿĢłĢĿĢŭā ĞāÖŶ ķŋŭŭ ĕũŋĿ Ö ðŽĢķùĢłė̍ ¦Ğā łāƒ mũ ķĢĿ N 'Ç ˛̍˙ Air Curtain completes the company’s R˜˛ ŋƦāũĢłė Öóũŋŭŭ split indoor units and allows customers to move Ŷŋ ŋłā ŭŋķā ũāĕũĢėāũÖłŶ ŋł ŭĢŶā̵̵̍ 'āƑāķŋťāù ðƘ mĢŶŭŽðĢŭĞĢ 1ķāóŶũĢó Ģł conjunction with air curtain manufacturer ¦ĞāũĿŋŭóũāāłŭ̇ Öłù óŽũũāłŶķƘ ÖƑÖĢķÖðķā Ģł ˚m, ˚̍˞m or ˛m lengths as a dual refrigerant solution (R˜˛ or R˝˚˙A), the units are said to be ideal for businesses looking to futureproof their buildings. ¦ĞāƘ ŋƦāũ ķŋƒāũ ũŽł óŋŭŶŭ Öłù óÖũðŋł āĿĢŭŭĢŋłŭ ŶĞũŋŽėĞ ŶĞā ƪÖėŭĞĢť mũ ķĢĿ ŋƒāũ RłƑāũŶāũ ĞĢėĞ āƧóĢāłóƘ ŋŽŶùŋŋũ ŽłĢŶŭ̍ ͻ phamnews.co.uk/ˢ˛˙̓˟˝
¦Ğā mĢƗóÖķ !Öũāƪŋ ķŽŭ ¦mÁ ĕũŋĿ ķŶāółĢó āłÖðķāŭ ŶĞā thermal disinfection process to be brought up to the tap or shower head, reducing the time and cost to remove the potential for bacteria growth ŭŽóĞ Öŭ ķāėĢŋłāķķÖ̍ ¦Ğā ùāƑĢóā ũāĿŋƑāŭ ŶĞā łāāù Ŷŋ ŶÖĴā ŋƦ ŶĞā ¦mÁ Ŷŋ ƪŽŭĞ ŶĞā ŭƘŭŶāĿŭ̇ making the process quicker Öłù Ŀŋũā āƧóĢāłŶ̍ ÂĢŶĞ ķŶāółĢó̪ŭ łāƒ ¦mÁ̇ ŽŭĢłė Ö special tool and the manual override function, thermal disinfection can be performed through to the outlets, enabling a complete rather than Ö ťÖũŶĢÖķ ƪŽŭĞ̍ ¦ĞĢŭ ĕŽķķ ŶĞāũĿÖķ disinfection further helps prevent the growth of harmful bacteria. ¦Ğā mĢƗóÖķ !Öũāƪŋ ķŽŭ ¦mÁ has been designed and made to meet the requirements of BS ˠˢ˝˛̆˛˙˙˙ and the NHS model āłėĢłāāũĢłė ŭťāóĢƩóÖŶĢŋł '˙8 for use in healthcare settings, hospitals, care homes and schools. ͻ phamnews.co.uk/ˢ˛˙̓˟˞
Information Centre Snickers Workwear’s GORE® WINDSTOPPER® Jackets
Features appearing in the December/January issue of PHAM News
This new range of Windproof Jackets delivers great wind protection and e cient ventilation. This great-looking jacket has a fleece-lined interior for warmth and climate control fabric to keep your body warm or comfortably cool when you most need it. With a water-repellent fabric, it can be worn on its own or combined with Snickers’ Mid and Base Layer garments. Checkout the website www.snickersworkwear.co.uk and download a digital catalogue or enter the code shown below.
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