June 2023

Calls to tackle the cost of falsely certified circulating pumps

non - compliant circulators use outdated AC motors that are cheaper than the permanent magnet motors found in modern high - efficiency pumps. The permanent magnet motors are equipped with microchips which enable the pump to adjust operation speed and thereby reduce energy consumption.

Around one million circulator pumps are sold in the UK each year and the British Pump Manufacturers Association (BPMA) estimates that at least 10% of them now carry fake CE labels – and some manufacturers have claimed that the number could be significantly higher.

The CE label is meant to reassure distributors, installers and consumers that the product has met strict eco -design rules, but it is claimed that many imports from the Far East are carrying a fake label despite being non-compliant.

A typical energy efficient electronic pump will cost around £100 but the falsely labelled alternatives can cost as little as a third of this. However, it is argued that operating costs will mean that any saving at initial purchase is likely to prove a false economy.

It has been estimated that a circulator that does not comply with the efficiency standards can consume more than five times the electricity of an efficient variable speed circulator.

Modelling by Grundfos using independent data suggests the average buyer will miss out on savings of up to £110 a year to their energy bills because the cheaper imports do not have the capability to move hot water around the home efficiently.

The regulations

Since January 2013 it has been illegal to sell stand-alone heating circulation pumps that don’t meet the Energy-related Products (ErP) Directive on energy efficiency. In August 2015 this was extended to ‘integrated circulators’ – those pumps used within boilers and underfloor heating systems.

A valid CE mark indicates that the pump meets the requirements of the ErP. There is no record of any fines being handed down in the UK to any of the companies breaching eco - design rules. UK trading standards teams have taken down several websites advertising the products, but

there has been little attempt to take action to prevent them being sold in plumbers’ merchants.

It is thought that the import of non - compliant exports has risen since 2016 when microchip shortages and problems of supply meant that cynical exporters in the Far East looked to plug gaps in the market.

“There is a concerning increase of non - compliant circulator pumps flooding into the UK market,” says Wayne Rose, the BPMA CEO, who has called for government action.

“To safeguard consumers and meet climate change targets, the UK government needs to take action. The responsibility of ensuring that only compliant pumps are brought into the UK lies with importers. However, distributors and installers also share the responsibility of selling and fitting pumps that comply with the regulations.”

The BPMA points out that

“The UK is currently going through a crisis,” adds Wayne Rose, “and as an industry we should be ensuring that the products that are being sold and installed are helping consumers and not costing them more in the long run.”

Spot the difference

So how do you spot a fake CE logo? Installers are advised that legitimate pumps have a larger space between the two letters and that the middle branch on the curved letter E should be shorter than the top and bottom branches. If a 6m pump exceeds 85kW then this is also a sign that the pump is likely to be non-compliant.

Chris Skeen, global product director at Grundfos, comments: “There have always been noncompliant pumps sold in small pockets of the country, typically in the smaller wholesalers. But what we’re seeing now is a seismic shift.

“Tens of thousands of these devices are being sold, often in reputable large - scale plumbing merchants, and many plumbers and gas engineers don’t realise that what they’re buying is going to end up costing customers hundreds if not thousands of pounds more over the course of the devices’ lifetimes.”

Some of the major manufacturers of circulating pumps have raised concerns that UK merchants may be selling products that have been falsely certified, meaning that UK consumers are not benefitting from potential energy savings

Editor’s Viewpoint

by Chris Jones

Avoiding the same errors

This may not come as a major revelation, but the world is made up of various countries all addressing many of the same issues, whether its how to organise a public transport system, provide healthcare services or fund education. Yet, despite this simple fact, it seems that so many government policies over the years have been formulated as if we’re facing challenges unique to people in the UK, with little reference to the experiences of those who live beyond our borders. Surely there are things to be learned by the failures and successes of those who have looked to address similar problems, because when it comes to running a country there are no penalties for copying nor extra marks awarded for originality.

It is therefore hoped that a future UK government might be willing to take note of current events in Germany where the coalition administration is looking to accelerate the country’s transition to a carbon-neutral economy by imposing a ban on fossil fuel boilers. A government bill is set to come into force from 1st January next year which means that newly installed heating systems will have to be at least 65% powered by renewables and will effectively prevent new gas boilers from being installed from that date onwards.

The German popular press has dubbed the policy the ‘heat hammer’ and, perhaps not too surprisingly, it has sparked a sharp rise in demand for gas boilers as many Germans seek to beat the ban by having one fitted before the deadline. It is estimated that there has been a 100% increase in sales compared to the previous year which, it can only be assumed, will also result in a subsequent increase in carbon emissions. Polls suggest that the proposed legislation has also led to a big drop in support for the government, with 72% of voters against the initiative.

While few would suggest that we should go on using fossil fuels forever, the German experience would suggest that any measures to introduce a similar blanket ban in the UK will need further thought and careful planning if similar unintended consequences are to be avoided.

Regulars

Heat pumps working well for British public

Heat pumps working well for British public

A new survey has shown that heat pump users in various types of properties, including older houses, are highly satisfied with their heating systems, indicating the effectiveness of heat pumps in most types of residences. The survey, commissioned by Nesta, interviewed over 2500 domestic heat pump owners and over 1000 gas boiler owners in Great Britain. Analysis revealed that 81% of those who had a heat pump installed in their current home are as satisfied or more satisfied compared to their previous heating system. Similar results were found among heat pump owners in Victorian or older properties, with 83% expressing satisfaction.

Sustainable acquisition

Sustainable acquisition

A new survey has shown that heat pump users in various types of properties, including older houses, are highly satisfied with their heating systems, indicating the effectiveness of heat pumps in most types of residences. The survey, commissioned by Nesta, interviewed over 2500 domestic heat pump owners and over 1000 gas boiler owners in Great Britain. Analysis revealed that 81% of those who had a heat pump installed in their current home are as satisfied or more satisfied compared to their previous heating system. Similar results were found among heat pump owners in Victorian or older properties, with 83% expressing satisfaction.

satisfaction levels are comparable between heat pump and gas boiler users. Heat pump owners, especially those who previously used electric heating, oil, or LPG boilers, highly prefer their heat pumps, with over 80% expressing satisfaction. Even among those transitioning from gas boilers, 75% are satisfied with their heat pumps. Heat pump users also tend to be more satisfied with running costs, with 67% of heat pump owners and 59% of gas boiler owners reporting satisfaction in this aspect.

satisfaction levels are comparable between heat pump and gas boiler users. Heat pump owners, especially those who previously used electric heating, oil, or LPG boilers, highly prefer their heat pumps, with over 80% expressing satisfaction. Even among those transitioning from gas boilers, 75% are satisfied with their heat pumps. Heat pump users also tend to be more satisfied with running costs, with 67% of heat pump owners and 59% of gas boiler owners reporting satisfaction in this aspect.

Nesta’s analysis also found that

Nesta’s analysis also found that

However, while heat pump users overall reported high satisfaction levels, they expressed lower satisfaction with ease of use and control compared to gas boiler users. 74% of heat pump users are

However, while heat pump users overall reported high satisfaction levels, they expressed lower satisfaction with ease of use and control compared to gas boiler users. 74% of heat pump users are

fairly or very satisfied in this regard, while 88% of gas boiler users are. Not surprisingly, the highest satisfaction levels are among people who chose to install a heat pump in their own homes, but even users who moved into a new build or existing property with a heat pump

fairly or very satisfied in this regard, while 88% of gas boiler users are. Not surprisingly, the highest satisfaction levels are among people who chose to install a heat pump in their own homes, but even users who moved into a new build or existing property with a heat pump

Law could help protect tools from theft

Law could help protect tools from theft

Ray Stafford, founder of Van Watch, a cross - industry, notfor - profit organisation which campaigns against tool crime, welcomes the initiative. “Disrupting the business model of tool crime is a critical step forward, and we welcome both Greg’s bill and the Police Minister’s commitment to provide police manpower to enforce it. We call upon Police and Crime Commissioners and Chief Constables to ensure that the Minister’s words are backed by action.”

Ray Stafford, founder of Van Watch, a cross - industry, notfor - profit organisation which campaigns against tool crime, welcomes the initiative. “Disrupting the business model of tool crime is a critical step forward, and we welcome both Greg’s bill and the Police Minister’s commitment to provide police manpower to enforce it. We call upon Police and Crime Commissioners and Chief Constables to ensure that the Minister’s words are backed by action.”

expressed satisfaction.

The government is consulting on new law that could see the widespread deployment of technology aimed at making it harder for thieves to sell stolen tools and equipment.

The government is consulting on new law that could see the widespread deployment of technology aimed at making it harder for thieves to sell stolen tools and equipment.

Home Office is consulting on using the bill to make forensic marking of expensive power tools a universal requirement.

Home Office is consulting on using the bill to make forensic marking of expensive power tools a universal requirement.

The survey also suggests that individuals inheriting homes with heat pumps would benefit from more information on how to use their systems, as many had limited awareness of heat pumps before moving in.

expressed satisfaction.

The survey also suggests that individuals inheriting homes with heat pumps would benefit from more information on how to use their systems, as many had limited awareness of heat pumps before moving in.

Parent company of Mira Showers, Kohler Mira, has announced the acquisition of Recoup Energy Solutions, a specialist in waste water heat recovery products. Building on Mira’s expertise in showering, the acquisition will expand its offering in a market which is set to grow as consumers look at different ways to reduce rising energy costs and new build developers look to meet the requirements of the Future Homes Standard.

Parent company of Mira Showers, Kohler Mira, has announced the acquisition of Recoup Energy Solutions, a specialist in waste water heat recovery products.

Building on Mira’s expertise in showering, the acquisition will expand its offering in a market which is set to grow as consumers look at different ways to reduce rising energy costs and new build developers look to meet the requirements of the Future Homes Standard.

Based in Norfolk, Recoup has over 10 years experience of supplying waste water heat recovery systems for domestic and commercial buildings.

Based in Norfolk, Recoup has over 10 years experience of supplying waste water heat recovery systems for domestic and commercial buildings.

The Equipment Theft (Prevention)

Bill has passed through the House of Commons and is expected to be signed into law later this year.

The Equipment Theft (Prevention) Bill has passed through the House of Commons and is expected to be signed into law later this year. Backed by Greg Smith MP, the bill requires certain security features for frequently stolen equipment. The

Backed by Greg Smith MP, the bill requires certain security features for frequently stolen equipment. The

Manufacturers and resellers of high value tools will need to ensure that their products are marked, registered and traceable if stolen, making it harder for thieves to sell stolen tools, and helping to reunite them with their owners. Forensic marking also helps police with prosecutions and increases convictions.

Manufacturers and resellers of high value tools will need to ensure that their products are marked, registered and traceable if stolen, making it harder for thieves to sell stolen tools, and helping to reunite them with their owners. Forensic marking also helps police with prosecutions and increases convictions.

New analysis of police force data from Direct Line for Business has found that 35,098 tool thefts were reported to the police in 2022 across England, Wales and Northern Ireland, marking a 13% increase in reported cases in 2021. This equates to a tool being stolen once every 15 minutes on average, up from once every 17 minutes the previous year.

New analysis of police force data from Direct Line for Business has found that 35,098 tool thefts were reported to the police in 2022 across England, Wales and Northern Ireland, marking a 13% increase in reported cases in 2021. This equates to a tool being stolen once every 15 minutes on average, up from once every 17 minutes the previous year.

The trade is invited to contribute to the consultation, which closes on 13 July. Use the link below to access the government portal.

To celebrate 90 years of manufacturing in the UK, Leisure Sinks is running an anniversary competition to win a fantastic day out at Goodwood Revival – the annual historic motor race meeting.

celebrate 90 years of manufacturing in the UK, Leisure Sinks is running an anniversary competition to win a fantastic day out at Goodwood Revival – the annual historic motor race meeting.

Installers are invited to enter the competition for a chance to win one of three pairs of VIP hospitality passes to the Goodwood Mess on ‘Super Sunday’ (10th September 2023). Goodwood Revival, which also celebrates its 25th anniversary this year, treats VIP hospitality pass holders with access to the best racing action, magnificent air displays and a host of offtrack activities, plus food and unlimited drinks.

Installers are invited to enter the competition for a chance to win one of three pairs of VIP hospitality passes to the Goodwood Mess on ‘Super Sunday’ (10th September 2023). Goodwood Revival, which also celebrates its 25th anniversary this year, treats VIP hospitality pass holders with access to the best racing action, magnificent air displays and a host of offtrack activities, plus food and unlimited drinks.

The lucky winners will be announced in August. To enter the competition, simply use the online reader link below.

◼ phamnews.co.uk/623/02

The trade is invited to contribute the consultation, closes on 13 July. Use the link below to access the government portal.

◼ phamnews.co.uk/623/02

◼ phamnews.co.uk/623/03

The lucky winners will be announced in August. To enter the competition, simply use the online reader link below.

◼ phamnews.co.uk/623/03

British Gas makes heat pump pledge to consumers

British Gas makes heat pump pledge to consumers

With the aim of addressing a key barrier to heat pump uptake, British Gas has announced its new ‘Warm Home Promise’, guaranteeing customers their money back if a heat pump does not warm their home as effectively as a traditional gas boiler. The pledge is designed to offer some reassurance to those householders who may be hesitant about making the switch to the low carbon heating technology and forms part of wider initiatives to help drive heat pump uptake in the UK and support consumers in the transition to greener heating solutions. The new heat pump offer includes:

With the aim of addressing a key barrier to heat pump uptake, British Gas has announced its new ‘Warm Home Promise’, guaranteeing customers their money back if a heat pump does not warm their home as effectively as a traditional gas boiler. The pledge is designed to offer some reassurance to those householders who may be hesitant about making the switch to the low carbon heating technology and forms part of wider initiatives to help drive heat pump uptake in the UK and support consumers in the transition to greener heating solutions. The new heat pump offer includes:

• Five year guarantee – British Gas heat pumps come with a fiveyear guarantee and a free service before the winter to make sure the heat pump is in working order.

• Five year guarantee – British Gas heat pumps come with a fiveyear guarantee and a free service before the winter to make sure the heat pump is in working order.

• Lowest cost install – The company says it will match the price of any other company for an MCS credited install.

• Lowest cost install – The company says it will match the price of any other company for an MCS credited install.

• Efficient heating solution – If a heat pump can’t heat a home effectively on the coldest days, British Gas will suggest a different carbon - saving option. Also, if the heat pump doesn’t heat the property to the agreed temperature, then it will give money back.

• Efficient heating solution – If a heat pump can’t heat a home effectively on the coldest days, British Gas will suggest a different carbon - saving option. Also, if the heat pump doesn’t heat the property to the agreed temperature, then it will give money back.

Apprentice gas engineer wins 2023 Screwfix title

Apprentice gas engineer wins 2023 Screwfix title

Katie Jones, an apprentice gas engineer from Burscough, has been crowned the Screwfix Trade Apprentice 2023 champion. Katie, 23, was presented with the award and a career-boosting £10k prize bundle, including tools, tech and training, after successfully competing against nine other standout apprentices from across the UK and Ireland.

Katie Jones, an apprentice gas engineer from Burscough, has been crowned the Screwfix Trade Apprentice 2023 champion. Katie, 23, was presented with the award and a career-boosting £10k prize bundle, including tools, tech and training, after successfully competing against nine other standout apprentices from across the UK and Ireland.

“Having entered the competition, I honestly thought that was the last I’d hear of it, so to have been named Screwfix Trade Apprentice 2023 champion is amazing. From start to finish this has all been such a fantastic experience, and I’m over the moon to have shared it with nine other first-class apprentices.

“Having entered the competition, I honestly thought that was the last I’d hear of it, so to have been named Screwfix Trade Apprentice 2023 champion is amazing. From start to finish this has all been such a fantastic experience, and I’m over the moon to have shared it with nine other first-class apprentices.

• Expert installation and advice

– On the day of installation, the installer will demonstrate how to operate the heat pump and check in a few days later to make sure everything is running smoothly.

• Expert installation and advice

– On the day of installation, the installer will demonstrate how to operate the heat pump and check in a few days later to make sure everything is running smoothly.

• British Gas claims to have installed more heat pumps than any other company and has committed to training 3500 engineers in green skills.

• British Gas claims to have installed more heat pumps than any other company and has committed to training 3500 engineers in green skills.

Andrew Middleton, MD of British Gas Zero, comments: “We recognise that the transition from a boiler to a heat pump can be daunting and want to reassure our customers that they can effectively heat their home, even through the coldest spells in winter. Our engineers are ready to guide consumers through this process and we are making sure they are as affordable and accessible as possible.

Andrew Middleton, MD of British Gas Zero, comments: “We recognise that the transition from a boiler to a heat pump can be daunting and want to reassure our customers that they can effectively heat their home, even through the coldest spells in winter. Our engineers are ready to guide consumers through this process and we are making sure they are as affordable and accessible as possible.

“For the right home, heat pumps are a highly efficient and effective heating solution, being typically 350% efficient compared to the best boilers at 90 to 95%. At British Gas we will only install a heat pump if it will work as well as a traditional boiler. And if for any reason a customer’s heat pump is not heating their home as expected, we’ll guarantee them their money back.”

“For the right home, heat pumps are a highly efficient and effective heating solution, being typically 350% efficient compared to the best boilers at 90 to 95%. At British Gas we will only install a heat pump if it will work as well as a traditional boiler. And if for any reason a customer’s heat pump is not heating their home as expected, we’ll guarantee them their money back.”

As part of the two -day final, the candidates faced a panel of industry experts, including representatives from Screwfix, the National Inspection Council for Electrical Installation Contracting (NICEIC), the Chartered Institute of Plumbing and Heating Engineering (CIPHE), the Federation of Master Builders (FMB), and Screwfix Top Tradesperson 2022, Toby Peacock. Having been successful in her exams, Katie was encouraged by her school to further her education at university, however she knew that a hands-on career was where

As part of the two -day final, the candidates faced a panel of industry experts, including representatives from Screwfix, the National Inspection Council for Electrical Installation Contracting (NICEIC), the Chartered Institute of Plumbing and Heating Engineering (CIPHE), the Federation of Master Builders (FMB), and Screwfix Top Tradesperson 2022, Toby Peacock. Having been successful in her exams, Katie was encouraged by her school to further her education at university, however she knew that a hands-on career was where

her passion lay. Katie enrolled on a gas engineering apprenticeship at Southport College, after taking a keen interest in plumbing and heating. She went on a two-week work experience placement and was offered a job in a matter of days.

her passion lay. Katie enrolled on a gas engineering apprenticeship at Southport College, after taking a keen interest in plumbing and heating. She went on a two-week work experience placement and was offered a job in a matter of days.

With a clear five-year career plan, Katie amazed the judges with her ambition to learn and further her skill set having completed additional courses and qualifications on low carbon technologies and renewables. In the long-term Katie aspires to run her own business one day, where she can inspire and educate others about a career in the trade and employ her own apprentices.

With a clear five-year career plan, Katie amazed the judges with her ambition to learn and further her skill set having completed additional courses and qualifications on low carbon technologies and renewables. In the long-term Katie aspires to run her own business one day, where she can inspire and educate others about a career in the trade and employ her own apprentices.

“I can’t believe I have won,” said Katie on hearing of her success.

“I can’t believe I have won,” said Katie on hearing of her success.

Support for plumber’s son

Support for plumber’s son

UK pipe clip manufacturer Talon is looking to promote its brand in the high-energy and fast-paced British Touring Cars Championship. The company is sponsoring Bobby Thompson of Team Hard for the 2023 season and Talon’s logo will be visible on Bobby’s car door, suit and centre of his crash helmet.

UK pipe clip manufacturer Talon is looking to promote its brand in the high-energy and fast-paced British Touring Cars Championship. The company is sponsoring Bobby Thompson of Team Hard for the 2023 season and Talon’s logo will be visible on Bobby’s car door, suit and centre of his crash helmet.

The number 19 driver, Bobby is the son of a plumber (Paul Thompson) and says he welcomes Talon’s backing: “I’m pleased to be working with Talon this season and thank them for their support. My dad is a plumber, so I have been aware of the brand for a long time –there are often Talon Hinged Clips

The number 19 driver, Bobby is the son of a plumber (Paul Thompson) and says he welcomes Talon’s backing: “I’m pleased to be working with Talon this season and thank them for their support. My dad is a plumber, so I have been aware of the brand for a long time –there are often Talon Hinged Clips

at home after my mum washes his work clothes!”

at home after my mum washes his work clothes!”

Mike Morris, marketing manager of Talon, says: “Much like our world-renowned Pipe Clips, we know Bobby won’t disappoint. With Bobby’s incredible skills and nailbiting racing abilities, we know he shall drive our brand to a new and broader audience. It is only early doors for the season, but Bobby has already won himself a podium place with his Indie Win and a Top 10 leader board position. We couldn’t be happier. Talon is excited to take this new road and wishes Bobby and the team the best of luck!”

“I have a passion for my trade and I want to do my bit to encourage others to consider any trade as a career, regardless of their background. Looking at my own journey, when I was younger there weren’t any role models out there showcasing careers in the trade –so that’s exactly what I want to do.”

“I have a passion for my trade and I want to do my bit to encourage others to consider any trade as a career, regardless of their background. Looking at my own journey, when I was younger there weren’t any role models out there showcasing careers in the trade –so that’s exactly what I want to do.”

Sammy Ough, head of marketing communications at Screwfix, comments: “Katie showed a genuine passion for the plumbing and heating industry and a desire to learn new skill as the industry looks towards a sustainable future. All the judges were really blown away with her professionalism and drive to go the extra mile for her customers. We’re looking forward to seeing where this accolade will take her career.”

Sammy Ough, head of marketing communications at Screwfix, comments: “Katie showed a genuine passion for the plumbing and heating industry and a desire to learn new skill as the industry looks towards a sustainable future. All the judges were really blown away with her professionalism and drive to go the extra mile for her customers. We’re looking forward to seeing where this accolade will take her career.”

More than 1700 apprentices applied for Screwfix Trade Apprentice 2023. To find out more about the competition, please use the online link below:

More than 1700 apprentices applied for Screwfix Trade Apprentice 2023. To find out more about the competition, please use the online link below: ◼ phamnews.co.uk/623/04

◼ phamnews.co.uk/623/04

Mike Morris, marketing manager of Talon, says: “Much like our world-renowned Pipe Clips, we know Bobby won’t disappoint. With Bobby’s incredible skills and nailbiting racing abilities, we know he shall drive our brand to a new and broader audience. It is only early doors for the season, but Bobby has already won himself a podium place with his Indie Win and a Top 10 leader board position. We couldn’t be happier. Talon is excited to take this new road and wishes Bobby and the team the best of luck!”

With national TV coverage on

With national TV coverage on

ITV4, the British Touring Cars Championship has a growing and dedicated audience and drivers will complete the season at Brands Hatch in October.

ITV4, the British Touring Cars Championship has a growing and dedicated audience and drivers will complete the season at Brands Hatch in October.

Two new Net Zero podcasts

Two new episodes have been added to Grant UK’s Net Zero Heating Show, a series of podcasts aimed at heating professionals and anyone with an interest in sustainable and renewable heating.

In the first of the new episodes, Matthew Beales returns as host to talk to Emma Morris, an underfloor heating and renewables specialist, who talks about her career and discusses her views on the renewables sector.

hosts and is joined by Stuart McWhinnie and Steve Burton from Grant UK’s Design Team to discuss underfloor heating in depth. They discuss the different types of underfloor heating systems available as well as exploring the

What to see at this year’s InstallerSHOW

key factors that need to be considered when it comes to design and installation.

Use the link to go straight to the source

Zero Heating Show, please head to the leading podcast platforms, including Apple Podcasts and Spotify, or simply use the online readerlink below.

Lecturefocusesonroutestothetrade

InstallerSHOW – acclaimed as the UK’s number one destination for influential installers and specifiers of heat, water, air and energy technology – will again open its doors to visitors at the NEC, Birmingham, on 27-29 June. Over the three days, the event will provide a great opportunity to see and try new product innovations, meet with peers, make connections with manufacturers and gain a better insight as to what’s happening in the industry.

Free to attend, this year’s show

Tieredlevels providethe incentiveto moveupthe ranks

Scheduledspeakersinclude(L-R)KevinWellman,CarlArntzen,andNeilCollishaw

MasteroftheWorshipfulCompanyofPlumbers, AirCdrePaulNashOBE,said:“Thedemandtodeliver newenvironmentallysustainabletechnologies,that arerequiredtomeettheenergysupplyandclimate changechallengesweface,arehuge.Thebigquestion is,canwemeetthisdemandintime?Oureminent speakersatthe2023lecturewillsetouttheindustry requirements,andthendiscusshowweneedtodeliver trainingandeducationtomeetthemasquicklyand effectivelyaspossible.”Findoutmoreabouttheeventandhowtoattend: ◼phamnews.co.uk/323/00

include:CarlArntzen,CEOofWorcesterBosch;Kevin Wellman,CEOoftheCharteredInstituteofPlumbing andHeatingEngineering;andNeilCollishaw,CEO atBPEC.Allthreeparticipantsarepassionateabout encouragingmoreyoungpeople,andanyonewhois keentoretrain,toconsiderafutureintheBuilding ServicesEngineeringsector.

Supermarketsweep

TheRewardsinstallerincentive programmefromToshibahasbeen updatedtoincludethreeenhanced accreditedpartnertiersabovethe basicmembershiplevel,withsilver, goldandplatinumaccreditation reflectingthelevelofcustomer spendoverayear.Theschemegivespointsfor equipmentpurchaseswhichcan beredeemedforgiftvouchers, tools,equipmentandbranded merchandise,andofferspractical assistancetosupportbusiness growth.Itemscanbeselectedandordered directlyviatheRewardswebsite, withdedicatedaccountsforeach customershowingthecurrent balanceandorderhistory.Thenewtieredprogrammeis designedtosupportinstallers to build their businesses by incentivisingprogressthroughthe levels,witheachsuccessivestage providinghigherlevelsofsupport, technicaltrainingandincentives.Inadditiontopointsearned anddependingonthelevel,the programmeincludespromotional schemes,on-sitesupportservices,

tools,technicalsupportandfactory visits.“We recognise the huge contributionourinstallersmaketo ourcontinuedsuccess,”saysDavid McSherry,headofsalesforToshiba AirConditioningUK,CarrierGlobal ComfortSolutions,Europe.“TheupdatetotheRewards schemeisdesignedtomakeiteven moreattractiveandhelpcustomers growwithusbyrewardingtheir loyalty.Asever,Rewardsoffersa greatrangeofshoppingandgift

SallyKettletospeakatWIT

the show, where visitors can learn how it can be paired with Navien’s Combi Crossover boilers to achieve

Plumbers are in demand

Atatimewhenfoodpricesare climbing,StelradRadiatorshas addedsupermarketvouchers toitsinstallerLoyaltyClub offering.Memberscanearn points by buying Stelrad productsandexchangethose pointsforthevouchersorany oftheotherrewards,like brandedclothingortools.Marketingcommunications managerSarahBakersays: “Withthecostoflivingrising bytheweekandproductson the shelves getting more expensive,thesupermarket voucheroptionseemedlikea goodoptionforinstallersandtheirfamiliestohelpwiththe weeklyshopormaybebuyafewtreats. “Wehopethiswillbeseenasagoodoptionbyinstallers,but wearealsoofferinginstallerstheoptiontodonatethe voucherstheyqualifyfortocharityinstead.Wehaveafew installerswhoaremembersoftheInstallerLoyaltyClubwho alreadydothisandliketoseethevalueoftheirvouchersgoto CancerResearchUKforchildrenandyoungpeoplecharityand BluebellWoodChildren’sHospice.”

prizes for the top performers.

“We are really looking forward to showcasing our latest exciting

AspartofitsWinterHeroescampaign,Resideois lookingtogivebacktothenation’sinstallers withanewinteractiveonlinegamethecouldwin youanewiPhone.Nowavailabletoplaythrough Resideo’sdedicatedheatingseasonwebsite,one winnerwillpickupanAppleiPhone14inMarch. Thegamecomparesthepotentialimpactand savingsofupdatingdifferentelementsofa heatingsystem.Thequestionsalllinkbackto Resideo’sHoneywellHomeproductsand BEAMAstatistics.Installerswhogetthecorrect answersandcompletethegamewillbeputintoa prizedrawtohaveachanceofscoopingan iPhone14.Installerswillalsobeinvitedtosignupto Resideo’se-newsletterstogetanadditional entryintotheprizedraw. chanceTotestyourknowledgeandbeinwiththe ofwinninganAppleiPhone14,visitthewebsiteusingthereaderlinkbelow. ◼phamnews.co.uk/323/00

◼phamnews.co.uk/323/00

Plumbers have been revealed as the most searched-for trade among UK households. The study conducted by Compare Companies, which helps people find a tradesperson to compare prices for their home improvements, found that more than half a million (580,920) searches were conducted online for local tradespeople in the first half of this year.

Franchiseopportunity

Nowanestablishedfixtureonthe plumbingandheatingconference calendar, Women Installers Together(WIT)islookingforward towelcomingadventurerSally Kettleasthisyear’smotivational KeynoteSpeaker.Initssixthyear,theWIT2023 conferencewilltakeplaceon4th JulyatLondonMetUniversityin Holloway.FoundedbyHattieHasan MBE,thiseventwascreatedfor tradeswomentomeetandcreate relationshipswithoneanother, alongwithsponsorsandsupporters. Commentingonherupcoming speech,SallyKettlesays:“Ican’t waittospeaktothetradeswomenat

UK households have made 110,000 searches for plumbers in 2023, which represents 19% of all online trade enquiries. In fact, among the top 25 list of tradespeople in the UK’s largest towns and cities, plumbers are the most coveted tradespeople, with 5400 searches a month in London, 3600 in Coventry, 2900 in Bristol and 1900 searches in Manchester.

Anewnationalelectricand solarheatinggroupison the look-outforthenext generationoffranchiseesto joinitsgrowingoperationat groundlevel.HeatElectric launchedonFebruary14 andhasalimitednumber offranchisesstillavailable tosuitablyqualifiedbusinesses.DavidLukeman createdthebusinessafterhis10-year-oldcompany was rebrandedfromNorthwestHeatingSolutions toHeatElectric.WithanetworkcoveringtheUKandIreland,and

more franchises rolling outinthecomingmonths, therearealimitednumber ofHeatElectricfranchise areasavailablefor£20,000 plus6%ofturnover.“Wearelookingforsimilar ambitiousandlike-minded partnerswhowanttotake thisgroupforward,”says DavidLuckman.“Having builtmyownbusinessover adecadeItakegreatpridein ourreputationforreliability andservice.Weareprofitableandhavebeenfortunate toattractnothingbutgreatreviewsin10years.That levelofsuccessindicatesourlevelofcommitment.” Franchisepacksareavailableonrequestby sendinganemailto:hello@heatelectric.uk

Andy Royle, MD of Compare Companies, comments: “It’s interesting to see where the most sought-after skills are at the moment. Overall, we’ve seen the most demand for plumbers and we put that down to them being available for home emergencies and necessary fixes that won’t wait.”

theWITeventthisyear.Having competed in male-dominated environmentsthroughoutmycareer Iunderstandhowimportantitisfor womentocometogether,share experiencesandsupporteachother. It’sagreatinitiativeandIknowitwill create valued connections for tradeswomenworkingacrossthe UK.Ihopemytalkgivesboth inspirationandtherallyingcrythat youcanconqueranyoceanwith persistenceandcourage.”Ticketsforalltradeswomenand womentraineesarefree.Getyours usingthereaderlinkbelow. Picturecredit:WikiCommons ◼phamnews.co.uk/323/00

It’s a toilet that eliminates the need for a separate cistern or power source, as all flushing is integrated into the bowl and powered purely by hydraulic pressure from the mains supply.

On the Hansgrohe stand visitors will be invited to witness live demonstrations of the company’s new iBox Universal 2 system and also enter the company’s training vehicle where they will be able to view working products and compare flow rates.

 At the hub of the InstallerSHOW is the InstallerPLAZA, in partnership with Glow-worm, which provides a place for industry professionals to meet and share ideas

READER LINK TAKES YOU STRAIGHT TO THE SOURCE

Big

investment to expand ground source heat pumps across the UK

Big investment to expand ground source heat pumps across the UK

Octopus Energy and Legal & General Capital are investing £70 million in The Kensa Group to support the expansion of ground source heat pumps in the UK. The partnership aims to install 50,000 units annually by 2030 and make them more accessible to various property types, including social housing and non-domestic buildings. Kensa will use its expertise to reduce costs by offering networked heat pump solutions to builders and housing associations.

Octopus Energy and Legal & General Capital are investing £70 million in The Kensa Group to support the expansion of ground source heat pumps in the UK. The partnership aims to install 50,000 units annually by 2030 and make them more accessible to various property types, including social housing and non-domestic buildings. Kensa will use its expertise to reduce costs by offering networked heat pump solutions to builders and housing associations.

Dr Matthew Trewhella, CEO of The Kensa Group, comments: “This is a monumental moment for ground source heat pumps. This investment will help unlock Kensa’s vision of a mass transition to low carbon heating by replacing the gas

Dr Matthew Trewhella, CEO of The Kensa Group, comments: “This is a monumental moment for ground source heat pumps. This investment will help unlock Kensa’s vision of a mass transition to low carbon heating by replacing the gas

Drive to join the register is now on in Scotland

Drive to join the register is now on in Scotland

As the national body for approved plumbers, WaterSafe is launching a recruitment drive backed by Scottish Water to sign up more qualified plumbers in Scotland to its register. It launched with a film showcasing WaterSafe plumbers and water industry experts who highlight the importance and benefits of competent plumbers.

As the national body for approved plumbers, WaterSafe is launching a recruitment drive backed by Scottish Water to sign up more qualified plumbers in Scotland to its register. It launched with a film showcasing WaterSafe plumbers and water industry experts who highlight the importance and benefits of competent plumbers.

grid with its 21st-century equivalent – an ambient temperature heat network. Our approach harnesses the power of investment capital funding infrastructure, reduces the strain on our electricity grid and enables a just transition – keeping heating costs low and addressing fuel poverty simultaneously with climate change mitigation.”

grid with its 21st-century equivalent – an ambient temperature heat network. Our approach harnesses the power of investment capital funding infrastructure, reduces the strain on our electricity grid and enables a just transition – keeping heating costs low and addressing fuel poverty simultaneously with climate change mitigation.”

trains over 8000 apprentices each year and works with over 3800 businesses. Each apprentice is equipped with training relevant to modern standards in installation, safety, and technology, delivered at around 75 colleges throughout England and Wales.

trains over 8000 apprentices each year and works with over 3800 businesses. Each apprentice is equipped with training relevant to modern standards in installation, safety, and technology, delivered at around 75 colleges throughout England and Wales.

Plumbers on the register are fully trained in the The Water Supply (Water Fittings) (Scotland) Byelaws 2014, designed to keep water safe, and not waste it, as well as being appropriately insured and having a customer redress scheme in place.

WaterSafe register can selfnotify work to Scottish Water – and issue a certificate stating that the plumbing work complies with the regulations, which protects customers from any legal comeback.

Apprentice provider JTL is launching a new campaign aimed at employers in England and Wales to highlight how the fresh talent and skills of apprentices can enhance their businesses.

Apprentice provider JTL is launching a new campaign aimed at employers in England and Wales to highlight how the fresh talent and skills of apprentices can enhance their businesses.

The Just the Job! campaign highlights the benefits that an apprentice can bring to the building services engineering sector. Offering apprenticeships across the electro-technical and mechanical engineering services sectors, JTL

The Just the Job! campaign highlights the benefits that an apprentice can bring to the building services engineering sector. Offering apprenticeships across the electro-technical and mechanical engineering services sectors, JTL

Employers that take on a JTL apprentice receive a dedicated training officer to manage the apprenticeship process from the initial appointment through to completion, and all JTL apprentices are supported with learning resources and provided with a free toolkit for their workplace.

Employers that take on a JTL apprentice receive a dedicated training officer to manage the apprenticeship process from the initial appointment through to completion, and all JTL apprentices are supported with learning resources and provided with a free toolkit for their workplace.

Hayley Tabberer, employer campaign manager at JTL, says: “We really believe that taking on an apprentice can do wonders for a business, particularly as apprentices trained in modern, green technologies become more commonplace.”

◼ phamnews.co.uk/623/07

Hayley Tabberer, employer campaign manager at JTL, says: “We really believe that taking on an apprentice can do wonders for a business, particularly as apprentices trained in modern, green technologies become more commonplace.”

◼ phamnews.co.uk/623/07

In addition, plumbers on the

Plumbers on the register are fully trained in the The Water Supply (Water Fittings) (Scotland) Byelaws 2014, designed to keep water safe, and not waste it, as well as being appropriately insured and having a customer redress scheme in place.

In addition, plumbers on the

WaterSafe register can selfnotify work to Scottish Water – and issue a certificate stating that the plumbing work complies with the regulations, which protects customers from any legal comeback.

Amanda Craik, Scottish Water’s customer water services byelaws team manager, says: “Scottish Water wants to ensure that our excellent quality water can be enjoyed by all of our five million customers and visitors, wherever they are in the country. That’s

Amanda Craik, Scottish Water’s customer water services byelaws team manager, says: “Scottish Water wants to ensure that our excellent quality water can be enjoyed by all of our five million customers and visitors, wherever they are in the country. That’s

Lifetime of learning!

Lifetime of learning!

why Scottish Water always recommends using a plumber who’s approved by WaterSafe, to ensure the plumbing is correct and safe, and to help protect the public supply.

why Scottish Water always recommends using a plumber who’s approved by WaterSafe, to ensure the plumbing is correct and safe, and to help protect the public supply.

“We’re calling on plumbers who think they meet the criteria to sign up to WaterSafe and be listed within its online register. This will make it quick and easy for everyone in Scotland to find a trusted, qualified plumber near them.”

Josh Scott (pictured above with his dad, Jay Scott), a 19-year-old from Kettering, has taken the big prize in Logic4Training’s Lifetime of Training competition. The prize is valued at more than £18k and starts with a new entrants’ programme, which culminates in a Level 2 Plumbing NVQ Diploma and Gas ACS. Josh will then receive £1000 of training vouchers a year for ten years, which he can use for himself, or, if and when he becomes an employer, to upskill staff. Prior to winning the competition, Josh had set up his own tiling business and worked for his dad in fire and flood restoration.

Josh Scott (pictured above with his dad, Jay Scott), a 19-year-old from Kettering, has taken the big prize in Logic4Training’s Lifetime of Training competition. The prize is valued at more than £18k and starts with a new entrants’ programme, which culminates in a Level 2 Plumbing NVQ Diploma and Gas ACS. Josh will then receive £1000 of training vouchers a year for ten years, which he can use for himself, or, if and when he becomes an employer, to upskill staff. Prior to winning the competition, Josh had set up his own tiling business and worked for his dad in fire and flood restoration.

“We’re calling on plumbers who think they meet the criteria to sign up to WaterSafe and be listed within its online register. This will make it quick and easy for everyone in Scotland to find a trusted, qualified plumber near them.”

◼ phamnews.co.uk/623/06

◼ phamnews.co.uk/623/06

Conference details

Conference details

Installers are being invited to attend the OFTEC 2023 conference being held in Tewkesbury on 28th June. The main focus will be on the growing support and mounting evidence for renewable liquid fuels.

Installers are being invited to attend the OFTEC 2023 conference being held in Tewkesbury on 28th June. The main focus will be on the growing support and mounting evidence for renewable liquid fuels.

The conference agenda includes updates from OFTEC CEO Paul Rose on securing an amendment to the energy bill for renewable liquid fuels, an update on the HVO demonstration project by technical director Andy Mathews, expansion of heat pump training by registration services director Adrian Lightwood, and insights from industry leaders such as Ken Cronin, CEO of UKIFDA.

The conference agenda includes updates from OFTEC CEO Paul Rose on securing an amendment to the energy bill for renewable liquid fuels, an update on the HVO demonstration project by technical director Andy Mathews, expansion of heat pump training by registration services director Adrian Lightwood, and insights from industry leaders such as Ken Cronin, CEO of UKIFDA.

Malcolm Farrow, head of public affairs at OFTEC, says: “From the success of the HVO demonstration project and growing support for renewable liquid fuels from consumers and rural MPs, to the roll out of our new suite of heat pump training courses, it’s been a very positive year for OFTEC. We’re delighted to announce details of our speakers this year and we look forward to welcoming attendees.”

Malcolm Farrow, head of public affairs at OFTEC, says: “From the success of the HVO demonstration project and growing support for renewable liquid fuels from consumers and rural MPs, to the roll out of our new suite of heat pump training courses, it’s been a very positive year for OFTEC. We’re delighted to announce details of our speakers this year and we look forward to welcoming attendees.”

For more information on OFTEC’s 2023 conference, or to book a free place, use the link below. ◼ phamnews.co.uk/623/08

For more information on OFTEC’s 2023 conference, or to book a free place, use the link below. ◼ phamnews.co.uk/623/08

BEAMA report shows path to net zero

BEAMA report shows path to net zero

BEAMA (the British Electrotechnical and Allied Manufacturers Association) has launched its Future Homes Standard Phase 1 Impact Report, which outlines a framework for preparing for the government’s upcoming regulations requiring all new residential developments to be Net Zero Ready from 2025. The document focuses on technology options and highlights some of the challenges in design, installation, and consumer adaptation.

BEAMA (the British Electrotechnical and Allied Manufacturers Association) has launched its Future Homes Standard Phase 1 Impact Report, which outlines a framework for preparing for the government’s upcoming regulations requiring all new residential developments to be Net Zero Ready from 2025. The document focuses on technology options and highlights some of the challenges in design, installation, and consumer adaptation.

With the new regulations for Net Zero Ready homes, the government has laid down a clear direction of travel for building design and construction. Through the second stage of its Future Homes Standard consultation – due to launch later this year – there will be a requirement to future proof all new dwellings with low carbon heating, high performing fabric specification and a complementary ventilation strategy.

Energy Matters

competency; the necessity to undertake a steep evolution in SAP’s building modelling capability; and the challenge of preparing consumers for a new way of living are all covered within the report.

competency; the necessity to undertake a steep evolution in SAP’s building modelling capability; and the challenge of preparing consumers for a new way of living are all covered within the report.

The report examines a range of

With the new regulations for Net Zero Ready homes, the government has laid down a clear direction of travel for building design and construction. Through the second stage of its Future Homes Standard consultation – due to launch later this year – there will be a requirement to future proof all new dwellings with low carbon heating, high performing fabric specification and a complementary ventilation strategy.

The report examines a range of

technology options best suited to a variety of dwelling and occupancy profiles. It acknowledges that the majority of technology solutions already exists today and therefore focuses on the specific enablers that will support their inclusion within the homes of the future.

technology options best suited to a variety of dwelling and occupancy profiles. It acknowledges that the majority of technology solutions already exists today and therefore focuses on the specific enablers that will support their inclusion within the homes of the future.

Subjects such as design, installation and commissioning

Subjects such as design, installation and commissioning

“Through this report we are seeking to open a path towards collaborative discussion with not only government, but also the wider construction industry,” says BEAMA CEO Dr Howard Porter. “We share a common objective and we are very much looking forward to being a leading stakeholder in the preparation for the start of an exciting new era for energy efficiency, renewable solutions and connected flexibility infrastructure from 2025. Our efforts will not stop at today’s publication.”

“Through this report we are seeking to open a path towards collaborative discussion with not only government, but also the wider construction industry,” says BEAMA CEO Dr Howard Porter. “We share a common objective and we are very much looking forward to being a leading stakeholder in the preparation for the start of an exciting new era for energy efficiency, renewable solutions and connected flexibility infrastructure from 2025. Our efforts will not stop at today’s publication.”

The document is the first phase of a two-step report focusing on new build compliance, with the second half of the report planned when BEAMA can complete BETA SAP 11 modelling. ◼ phamnews.co.uk/623/11

Cornwall project shows benefits of HVO fuels

The document is the first phase of a two-step report focusing on new build compliance, with the second half of the report planned when BEAMA can complete BETA SAP 11 modelling.

◼ phamnews.co.uk/623/11

Energy prices delaying efficiency upgrades

Energy prices delaying efficiency upgrades

Half of UK households (50%) say they are not confident in being able to afford higher gas and electricity prices, and this is having an impact on their ability to invest in sustainable home improvements.

Half of UK households (50%) say they are not confident in being able to afford higher gas and electricity prices, and this is having an impact on their ability to invest in sustainable home improvements.

NatWest’s Greener Homes Attitude Tracker found that 71% of homeowners who don’t plan to make improvements in the next 10 years cited the high cost of upgrades as the main barrier.

NatWest’s Greener Homes Attitude Tracker found that 71% of homeowners who don’t plan to make improvements in the next 10 years cited the high cost of upgrades as the main barrier.

While homeowners are keen to make changes that will save money and combat climate change, with almost half of the UK turning down the thermostat in their homes, the opening quarter of 2023 saw a further decrease in the proportion of homeowners planning to make improvements to the environmental

While homeowners are keen to make changes that will save money and combat climate change, with almost half of the UK turning down the thermostat in their homes, the opening quarter of 2023 saw a further decrease in the proportion of homeowners planning to make improvements to the environmental

sustainability of their property both in the next 12 months and over the next ten years, in a continuation of the decline seen late last year.

sustainability of their property both in the next 12 months and over the next ten years, in a continuation of the decline seen late last year.

Lloyd Cochrane, head of mortgages at NatWest, says: “Our data has shown that homeowners continue to be affected by increased costs, in particular gas and electricity bills – an ongoing worry over the last year. The extension of the UK government’s Energy Price Guarantee to June comes at a critical time, with half of households stating they were not confident in being able to afford to be paying higher energy bills.

Lloyd Cochrane, head of mortgages at NatWest, says: “Our data has shown that homeowners continue to be affected by increased costs, in particular gas and electricity bills – an ongoing worry over the last year. The extension of the UK government’s Energy Price Guarantee to June comes at a critical time, with half of households stating they were not confident in being able to afford to be paying higher energy bills.

“We also know that homeowners are keen to make changes that will save money and combat climate change – but the

“We also know that homeowners are keen to make changes that will save money and combat climate change – but the

Cornwall project shows benefits of HVO fuels

A new project, which has converted properties in a Cornwall coastal village to run off Hydrotreated Vegetable Oil (HVO), aims to demonstrate how renewable liquid fuels can offer a low cost and less disruptive way for rural homes to decarbonise their heating systems.

A new project, which has converted properties in a Cornwall coastal village to run off Hydrotreated Vegetable Oil (HVO), aims to demonstrate how renewable liquid fuels can offer a low cost and less disruptive way for rural homes to decarbonise their heating systems.

• The report also found that the equivalent capital costs of installing an air source heat pump with all the necessary retrofitting and heating system changes would have cost the Kehelland residents an average of £22,000 per property.

• The report also found that the equivalent capital costs of installing an air source heat pump with all the necessary retrofitting and heating system changes would have cost the Kehelland residents an average of £22,000 per property.

The latest OFTEC/UKIFDA data also highlights that the global production of HVO is increasing rapidly, with more than enough supply to cater for UK home heating demand.

The latest OFTEC/UKIFDA data also highlights that the global production of HVO is increasing rapidly, with more than enough supply to cater for UK home heating demand.

costs of making these changes remain a barrier for homeowners. These insights have formed part of our work across industry, through public private partnerships, and our engagement with government to propose policies that can work positively to support consumers improve the energy efficiency of their homes. It is key that we support customers financially, so they are not held back from boosting demand for energy efficient products and services.” NatWest says it is working with industry partners Worcester Bosch, Citizens Advice and British Gas to assess the EPC rating of its properties and install appropriate solutions to improve energy efficiency and cut emissions such as insulation upgrades, heat pumps and solar panels.

costs of making these changes remain a barrier for homeowners. These insights have formed part of our work across industry, through public private partnerships, and our engagement with government to propose policies that can work positively to support consumers improve the energy efficiency of their homes. It is key that we support customers financially, so they are not held back from boosting demand for energy efficient products and services.”

NatWest says it is working with industry partners Worcester Bosch, Citizens Advice and British Gas to assess the EPC rating of its properties and install appropriate solutions to improve energy efficiency and cut emissions such as insulation upgrades, heat pumps and solar panels.

Over the course of 18 months, 17 homes as well as the local church and school in the village of Kehelland participated in a scheme run by industry trade bodies UKIFDA and OFTEC, alongside UKIFDA member Mitchell & Webber, to convert their kerosene heating boilers to use HVO. The project forms part of a larger scheme covering 150 premises across the UK.

Over the course of 18 months, 17 homes as well as the local church and school in the village of Kehelland participated in a scheme run by industry trade bodies UKIFDA and OFTEC, alongside UKIFDA member Mitchell & Webber, to convert their kerosene heating boilers to use HVO. The project forms part of a larger scheme covering 150 premises across the UK.

OFTEC and UKIFDA are calling for the UK government to bring the fuel duty rate of HVO for heating in line with that of kerosene heating oil, as the cost to the consumer of HVO is currently over twice that of kerosene heating oil.

OFTEC and UKIFDA are calling for the UK government to bring the fuel duty rate of HVO for heating in line with that of kerosene heating oil, as the cost to the consumer of HVO is currently over twice that of kerosene heating oil.

Key findings of the project are:

• The upfront cost of converting the oil boiler to run on HVO was just £500 per property.

Key findings of the project are:

• The upfront cost of converting the oil boiler to run on HVO was just £500 per property.

• The emissions from the properties were calculated as 88% reduced compared to kerosene.

• The emissions from the properties were calculated as 88% reduced compared to kerosene.

• Only minor modifications to the heating system were required, conversion took just an hour per property and could be done as part of the annual service.

• Only minor modifications to the heating system were required, conversion took just an hour per property and could be done as part of the annual service.

Under current government proposals, residents in off gas grid properties who rely on heating oil will be subject to a ban from 2026 on new and replacement fossil fuel appliances. In most cases, they will be expected to install a heat pump. OFTEC and UKIFDA say that the Kehelland demonstrator highlights there is an alternative for these properties which achieves significant emission reductions.

Under current government proposals, residents in off gas grid properties who rely on heating oil will be subject to a ban from 2026 on new and replacement fossil fuel appliances. In most cases, they will be expected to install a heat pump. OFTEC and UKIFDA say that the Kehelland demonstrator highlights there is an alternative for these properties which achieves significant emission reductions.

The findings are backed by a recent survey of 1500 UK households that use oil heating which found that 89% would prefer to convert their existing boiler to run on renewable liquid fuel.

The findings are backed by a recent survey of 1500 UK households that use oil heating which found that 89% would prefer to convert their existing boiler to run on renewable liquid fuel.

Talent Show

NEW APPOINTMENTS

People on the Move

Monarch Water’s managing director

Kevin Johnson has announced his retirement after 40 years in the industry, stepping down at the end of June. The company says Kevin’s departure marks the end of an era for Monarch, which has experienced significant growth under his leadership.

Andy Madden has joined ELCO Heating Solutions as the area sales manager for the East Anglia region, where he will be based in the Norwich area. Andy brings a wealth of experience to the role, which will see him strengthening key relationships with consultants and contractors in the commercial heating sector.

Rebecca Fox has been appointed as the new director of membership for the Building Engineering Services Association (BESA). Fox brings a wealth of experience to the position, having formerly held roles at the Association for project management, and at the Chartered Institute for Procurement and Supply.

The parent company to Baxi, BDR Thermea, has appointed Luigi La Morgia as chief operating officer (COO). Luigi brings over 20 years of experience in general management, and in his new role will be responsible for UK-based customers served by Baxi and its brands, both in the residential and commercial sectors.

Tool protection specialist ARMD has appointed Kevin North as its new sales director. With extensive experience in the trade sector and as a former electrician, Kevin will be tasked with building partnerships with retailers, trade associations, builders’ merchants and manufacturers.

Hitachi Cooling & Heating has expanded its UK sales team with the appointment of John Hill as area sales manager for the north of England. John’s background includes three years in a sales engineering role at Agrekko and regional sales at Cross Rental Services, a provider of bespoke interim and portable cooling, heating and hot water solutions.

Drayton has appointed Marta Isach Vesperinas as senior product owner to develop future product offers that cater to the needs of the smart home and renewable market. Marta has over 15 years experience in advertising, marketing and communications, with an extensive background in the smart heating sector.

ONLINE

For further information about any of the stories featured in this issue, simply enter phamnews. co.uk/623/ followed by the relevant enquiry number

Renewables distributor Secon has appointed Chris Caldwell (pictured) as MD. He succeeds Kevin Carling, who takes on a new role as group chief executive. Chris assumes day-to-day responsibility for all aspects of the Sunderland-based business, while Kevin’s group role includes sister company AUK Heating and Cooling Distribution.

Plumb App Uk presents images sent in by users of the app showcasing the top work that earns them their wings.

The Tweet Spot

This month’s £100 letter

Why DEFRA is misguided about water savings

On the one hand I was not surprised when I read the news about DEFRA’s plan for water (see May issue of PHAM News), but on the other I was surprised DEFRA even had a plan!

Before I go any further, may I point out that I worked in Water Byelaws and latterly Water Regulations for 32 years, during which time I was chairman of the WRAS fittings Performance Assessment Group for nine years. I also represented both BSI and Water UK on BSEN Standards in Europe.  Consequently, I have more than a little knowledge on the subject of showers and WC performance.

As usual, DEFRA is missing the point when it talks about the possibility of banning dual flush toilets and power showers. When it comes to WCs it is not the dual flush per se that is the issue, it is the use of drop valves and flap valves, along with allowing the discharge of the warning pipe into the pan instead of discharging externally, as was previously the case. Well over 20 years ago I and many of my colleagues in the water industry told DEFRA that allowing drop and flap valves would be a mistake that would lead to increased leakage. I don’t know if any research has been undertaken since then, but I have spoken to many plumbers in my time and all agree that drop valves and flap valves are notorious for leaking. Furthermore, because there are so many different types, it is often quicker to replace the valve than it is to find the right size washer. And how green is that?

When we had the siphon, it was impossible for it to leak as there was an air gap within the siphon. One could also incorporate a dual flush with a siphon. Ergo the problem is not the dual flush, it is the drop valves and flap valves and has been for the last 20 plus years! Unfortunately, we will probably never know the true extent of the leakage as all new

Concerns about boiling water taps

I read with disappointment your article on fitting boiling water taps. As a person who attended a water regulation course some 15 years ago, I have been refusing to fit these as they break both the Water and Building Regs. As they are government regulations, and as such are a statutory instrument, it is a criminal offence. If convicted of fitting one of these, the plumber will have a criminal record along with a substantial fine.

Water Regs schedule 2, no 18 Hot Water Services state appropriate vent pipes, temp control and combined pressure relief valves shall be provided to prevent the temperature of the water within a secondary hot water system from exceeding 100° C.

G3 of the Building Regs (3) A hot water system that has a hot water storage vessel shall incorporate precautions to (a) prevent the temperature of the hot water stored in the vessel at any time exceeding 100° C. If you are dispensing water at 100°C at the tap it has to be above that in the storage vessel.

Let us know what you think...

Water Regulation schedule 2 no 9 states: Any pipe supplying hot water for domestic purposes to any tap shall be so installed that, so far as is practicable, the water is not warmed above 25°C.

I have found no mention of a double check valve in the article or mention of one in Qettle’s instructions and, as it is attached to the mains, does this start raising questions about legionnaires?

I am all for promoting British made goods, but if they can’t be fitted legally what is the point?

Mr W. Wiltshire BSc Eng

Share your views and you could win £100 for writing the star letter

premises, along with many older premises, are now metered and leaks go unrecorded.

As for overflow pipes, when they discharged externally people saw the problem almost immediately and carried out a repair relatively quickly, especially when pipes were situated to discharge over doorways! Nowadays, in the early stages of a float valve leak, the leak will be so small people will not even notice it and, by the time they do, it may well have been leaking for weeks.

Moving to showers, apart from a relatively small number of true environmentalists, if most people are honest when they have a shower they want a decent flow rate. As a Water Regulations Manager, over the years I have tried many showerheads that were given to me by manufactures who sought my endorsement of their product. Most of them, to be brutally blunt, were virtually incapable of getting one sufficiently wet to work up a lather. When you eventually did, it took three times as long to wash it off. It makes much more sense to provide a reasonable flow rate and encourage people to spend less time in the shower.

By far the biggest saving can be achieved by the use of grey water systems or, even simpler, rainwater harvesting systems. The problem seems to be the cost. A couple of years ago they built a new primary school at the end of my road and my neighbours and I were invited to see the drawings at the planning stage. It is a single-story building and has a huge roof area. When I questioned why, given that they had solar panels, they didn’t also have a rainwater harvesting system, the answer was that it would have been too expensive. Can you imagine how much water 623 children will flush down the toilet on any given day?!

Yes, we need to save water, but let’s do it sensibly without knee-jerk reactions. If DEFRA had listened to the water industry 20 years ago, we would not have the thousands of leaking drop and flap valves we have today.

Robert Chambers Via email

We asked Qettle to respond to Mr Wiltshire’s concerns and received the following reply:

Subject to being installed in accordance with our instructions and The Water Supply (Water Fittings) Regulations 1999, installation of a Qettle system does not break either the Water or Building Regs.

The reason installation of a Qettle does not break the Building Regs is because the water stored inside the boiler tank does not exceed 100°C. This is clearly stated in our marketing literature and in our installation guide.

Mr Wiltshire has assumed that because Qettle is a true boiling water tap (i.e. the boiler heats the water to 100°C), it must be storing water at a higher temperature. This assumption, while understandable, is incorrect. Our unique, patented construction utilises highly advanced materials which are extremely well insulated and prevent almost any heat loss. This means we’re able to ‘only’ heat the water to 100°C and the tap will still dispense water between 99°C - 100°C.

With regards to the water regulations, double check valves and legionnaires, our boiler contains a nonreturn valve to prevent the possibility of backflow, so installation of a double check valve isn’t necessary. A non-verifiable single check valve is deemed suitable for fluid category 2, which covers heated water.

The installer may see fit to install a double check valve on the inlet to the filter/boiler as a ‘belt and braces’ solution, but we leave that decision to the individual professionals to decide.

We would therefore respectfully point out that Qettle can be installed legally. Many thousands of Qettle taps have been installed by plumbers since the brand was launched in 2018. We work closely with WRAS, and the water companies and no criminal prosecutions or convictions have ever been made as a result of installing one of our products.

Stylish glasses keep safety well in sight

New from Carhartt is a range of lightweight, tough, and highly protective safety glasses, including the new Half-Frame Ratcheting Temple design. These glasses meet the European Standard EN 166 for protective eyewear and feature polycarbonate lenses and frames, making them nearly unbreakable. Polycarbonate is 250 times more impact-resistant than glass and 10 times more resistant than standard plastic. The lenses are also thin and lightweight while blocking 100% of UV rays.

Each pair of safety glasses offers features such as a built-in brow guard, adjustable nose piece, ventilated temples, wrap-around coverage, anti-fog properties, and meeting ANSI Z87.1 high impact requirements. Available in bronze, grey, or clear, they come with a polybag or clamshell packaging. ◼ phamnews.co.uk/623/12

Clipacore now sold through Nerrad Tools

Snap up a summer time deal

Testo has launched its summer special offers for flue gas analysers. For a limited time, all testo 327 and 300 flue gas analyser kits come with a free set of three adjustable water pump pliers. These pliers have a comfortable rubber grip, long handles, and strong hardened steel. Testo 327 is a robust and reliable multifunction flue gas analyser offering great value for money. It features easy menu

navigation, measures O2 and CO, calculates ratios, CO2, and more. Testo 300 is a wireless and efficient analyser with smart functionality, including a large 5in HD colour touchscreen display, email/ Bluetooth customer reports, and the ability to connect up to four testo Smart Probes.

The special offer also extends to digital manifolds for heat pump servicing and installation, such as testo 550i, testo 550s, testo 557s, and the all new testo 570s, which offer easy operation, fast measurement, and wireless capabilities for documentation.

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The Clipacore tool system for users of core drills is now available to tradespeople across the UK from Nerrad Tools. Clipacore is a clip release system which allows users to change and remove core bits from drills quickly and effortlessly. Dismantling a core drill after use often requires physical strength and brute force, as torque tension locks components together. Clipacore was conceived by a heating engineer who broke his hand hammering a wrench to change a bit – a course of action likely to be familiar to anyone who regularly uses a core drill. The other issue with core drilling is waste concrete becoming wedged in the tool, another problem which the Clipacore system was designed to address.

Jeff Britton, MD at Nerrad, says: “Clipacore offers a solution that so many of our customers really need, so it’s a natural fit. The easy-to-use range is going to cut out a real source of frustration, saving users time and effort.”

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Tough as steel racking

Recently exhibited at the Commercial Vehicle show in Birmingham, Van Guard’s new ULTIBar Trade steel roof bar is a robust van roof bar system that offers the strength of steel while retaining features similar to the company’s aluminium bar, the ULTIBar+. It maintains an aerodynamic profile, reducing wind noise and drag for improved fuel efficiency. The Trade version also features Van Guard’s T-track system, providing useful tie-down options. With a durable Magnelis coating, high-strength structural steel, a 60kg load capacity per bar, and easy installation using fixing points, the ULTIBar Trade is designed to offer both practicality and functionality. ◼ phamnews.co.uk/623/15

How SEO can help to boost your business

Search Engine Optimisation (SEO) is an important tool for any trade business, helping you get more visibility online, receive more relevant leads and attract more customers. Nick Jolliffe from Trades Get Online explains how effective SEO can improve your online visibility.

You may know that SEO is a way of helping your website show up higher in search engine results, but how is this done? Basically, it’s about doing such things as building trust with customers, making content that people want to read, using directories to get more people to your website, and researching what words people are typing into search engines. Doing these things makes your website more likely to appear in the top results of popular search engines such as Google or Bing.

For plumbing and heating businesses, it means ensuring your website has relevant content, is easy to navigate, and contains words and phrases relating to plumbing services. The words and phrases you use on your website and in accompanying adverts that appear on Google are called keywords. Using relevant keywords indicates that your website is one that Google needs to pay attention to as it matches what people are searching for online and answers their query quickly and accurately.

Through keyword research and competitor analysis, trade businesses can better understand how customers search for services related to their business, as well as identify potential areas of opportunity. Having engaging content tailored to your target market will help make your website more attractive to potential customers.

If you’re a plumber looking to get more potential customers to visit your website, there are some simple steps you can take to optimise it and make sure the right people find your services.

Google Search Console

Submitting your website to Google Search Console provides valuable insights about how your website ranks online. In other words, how high up it appears in the search results. It also provides tools to help you understand how Google views your website, and to identify and fix any potential issues that may be limiting your website’s visibility in the search results. An important part of submitting your website to Google is your sitemap. A sitemap is an outline of the pages of a website in a format that is easily read by search engines.

Google Business Profile

Create a Google Business profile so customers can easily find you online. By listing the services you offer, adding photos, requesting reviews from your happy customers, and posting content on your profile of jobs you have completed, you can get more local exposure for your business.

You can also use Google’s monitoring tools to track your profile’s performance, so you know how successful it is in bringing customers to your website. Submitting listings on local directories and other websites will also ensure customers can find you easily

online and they will normally provide a backlink to your website.

Speed matters!

Customers will only stick around if your website loads quickly. Google knows this, so they use it as a ranking factor. Make sure you prioritise loading time for an optimal user experience.

So don’t use a cheap hosting provider as these will often host hundreds or even thousands of websites on the same server, meaning they can’t respond quickly enough to your users. Make sure any images used are the right size for your site, because the larger they are the longer they will take to load.

Also, make sure your site isn’t too complicated because the more you have on the pages, the more code needs to be loaded.

List your services clearly

Having dedicated pages for each service your business offers helps customers quickly find the information they need and makes it easier for search engines to index your site.

Each service you offer is essentially a keyword, so having separate pages for each service means search engine bots can crawl your pages and have a better understanding of the services you offer. In addition, having individualised content on each page helps optimise keyword usage, which in turn helps boost your website’s organic ranking.

Create a blog

Provide valuable information and stay up to date with your customers’ interests by creating blog content that’s relevant to your business. By producing content about problems your potential customer might have, you can ensure your website content is visible and useful for those who need it most.

You want readers to come away from your blog posts feeling informed and knowledgeable about plumbing-related issues, so make sure you provide helpful information tailored to their needs. Doing this will increase your brand awareness and be at the top of the user’s mind when they need your services. They also build the authority of your site online, increasing the chances your site will show for the services you offer.

Headings and titles

Optimising the technical things like headings, title, and meta tags of your service pages help customers find what they’re looking for quickly and easily, while also boosting your website’s appearances in search results.

Heading tags are HTML elements used to identify headings and subheadings on a web page. They range from <h1> to <h6>, with <h1> being the most important. Title tags are used to specify the title of a web page, and are displayed in search engine results. Meta tags are text snippets describing a web page’s content. They are used to provide

search engines with additional information about the page’s content.

Measure results

SEO is an ongoing process, so it’s important to measure the progress of your efforts.

Key metrics include tracking organic website traffic, your site’s keywords, backlinks, and assessing how popular your website is in your local area. Tracking these metrics on a regular basis will enable you to adjust your strategy as needed to improve your SEO performance over time.

You can track your website’s visitors for free with Google Analytics, and Google Search Console provides data on how well your site is performing in search results, but you will need to pay for a paid SEO tool to do more advanced SEO like rank tracking, keyword research, competitor and backlink analysis.

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ABOUT THE AUTHOR

Nick Jolliffe is an experienced digital marketer who has worked with the trade industry for over 20 years. He is the co-founder and director of Lion Spirit Media, a digital marketing agency specialising in digital marketing for trades, and Trades Get Online, a service developed to help tradespeople build their online presence. Nick has a passion for helping tradespeople to make the most of digital marketing.

Business Matters

Backing for management system

The cloud-based platform by BigChange is designed to help trades businesses streamline and optimise their mobile operations. The company points to a recent success story at Edinburgh based Blackhall Plumbing and Heating, where the family run business transformed the management of its mobile operation with integrated CRM, tracking and reporting, resulting in better customer communications. It’s also supporting Blackhall’s green ambitions with intelligent scheduling and routing of its fully electric fleet and commitment to 100% paperless working.

The BigChange platform incorporates customer relationship management (CRM), job scheduling, live tracking, resource management, job finance and business intelligence, all in one platform. Customer enquiries, quotes and correspondence, created and stored within the CRM, together with automatically generated ETA notifications, can boost

Trade app sees rapid expansion in first year

On its one-year anniversary, ManoManoPro UK is highlighting the success of its platform, which now offers over 1.5 million products from over 500 sellers. The app provides a simple way to buy tools and materials, seek advice and streamline admin. The company says it saw a 73% increase in signups in Q1 2023 compared to the previous quarter and has garnered over 500,000 downloads. ManoManoPro launched with a pledge to give professionals back an hour of their day, every day. The major expansion of its product catalogue and seller partnerships is a demonstration of the rapid growth of the service over the last year.

Marie Mahiou from ManoMano, says: “It has been great to see such a positive response to the new platform within the UK trade industry one year on. With 2023 looking to be an extremely busy year for trade, and rising costs continuing to challenge the nation, we want to ensure our service helps make the lives of trade professionals easier by becoming their back-pocket go-to for all tools and materials.”

New users are being offered the chance to save £25 off their first purchase over £250 when using the code HELLOPRO.

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customer service levels without additional back-office resource. Customisable job sheets, complete with photographs and time and date stamps, can help to manage customer queries and improve on-site charging.

Director Stuart Blackhall says:“It’s a system that supports every aspect of the business. From initial customer enquiry, right the way through to invoicing and payment, BigChange allows us to capture and record information and share it within the business and our customers to improve service.”

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Get deliveries in a hurry

TradeKart is the name of an app that can deliver more than 40,000 decorating, plumbing, and general building products to tradespeople’s doors in just two hours, with the average delivery time in central London being 57 minutes. Launched in 2021, TradeKart can now deliver to more than 900 postcodes throughout north and Central London, with more being added all the time. The app encompasses local merchants – including MP Moran, London Decorators Merchants, Paint Centre, Topdec Decorating Supplies, Nicholls & Clarke and Paint Stop – so users can see live stock availability, select the products they need and choose a convenient delivery slot. Real-time tracking allows users to monitor deliveries, and a flat fee of £5 is charged.

“TradeKart is our opportunity to take the hassle out of collecting materials, giving tradespeople back that all-important gift of time,” says the founder Alistair McAuley (pictured).

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Merchant & Distributor News

Good growth in total value sales

The latest Plumbing & Heating Merchant Index (PHMI) report, published in May, suggests positive trends for specialist plumbing and heating merchants who saw total value sales up 9.6% in Q1 2023 compared to the same period in 2022. This growth was driven by both higher volume sales (0.4%) and price increases (9.1%). Moreover, the like-for-like sales, adjusted for trading day differences, also showed a healthy growth of 7.8%.

Quarter-on-quarter, Q1 2023 sales were 4.0% higher than Q4 2022. Volume sales climbed 4.3% while prices fell 0.3%. With five more trading days in the most recent quarter, like-for-like sales were down 4.2%.

Total value sales for April 2022 to March 2023 were 9.2% higher than the same 12

Screwfix promotes Sprint delivery service

months the previous year. Volume sales were marginally down (0.4%) but prices were 9.6% up. With two less trading days in the most recent period, like-for-like sales were 10.1% higher. March 2023 value sales were 6.3% up on the same month a year ago, inflated by price rises (7.2%) as volumes were lower (0.9%). There was no difference in trading days. Monthon-month, March value sales were 11.3% higher than February. Volume sales were up 12.3% and prices were down 0.9%.

Mike Rigby, CEO of MRA Research, which produces the report, says this year could be “tough for merchants”, but there will always be opportunities to increase sales when you follow the trends to give customers what they want.

It’s easier to pay online

Screwfix has launched a national advertising campaign to promote its 60-minute delivery service, Screwfix Sprint, which gives installers quick and easy access to competitively priced products delivered to their home or work site.

Jack Wallace, marketing director at Screwfix, says: “For busy tradespeople, time is literally money and finding the time to pick up an essential and often unplanned item is an inconvenience that can also have an impact on project schedules.

“With Sprint available in over 320 Screwfix stores across the UK and just a £5 delivery charge, customers no longer need to sit in traffic when the unexpected happens – they can have it delivered where they are in 60 minutes or less.”

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Customers of TG Lynes can now use an online payment system that allows them to securely pay their invoices, receive automated receipts, and choose to pay within 30 or 60 days. Payments are fully encrypted, and automated receipts are emailed to the customer in seconds.

Simone Dahlia, credit controller at TG Lynes, says that the system has been in place for over a month and is already proving popular with customers.

“The feedback we’ve had from our customers has been extremely positive,” she says.

“The system means people can pay their invoices quickly, easily and more securely.”

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Extra benefits with a trade account

Bathroom accessories and furniture specialist Royal Bathrooms has launched its new trade account programme. All trade account holders will benefit from exclusive discounts, personalised account management, and dedicated customer support.

The company says trade account members can expect an efficient and user-friendly online experience, complete with real-time stock levels, order history tracking, and a handy purchase wishlist. This enables users to manage their projects effectively by saving valuable time. The trade account also includes custom pricing for larger orders, providing members with  extra savings  for bigger bathroom revamps. ◼ phamnews.co.uk/623/22

Case Study

Big water saving for London university

Birkbeck is a large estate of 18 separate buildings in central London, including a mix of Grade 2 listed town houses and eight-storey 20,000ft2 buildings. Fluctuations in attendance means there’s always a requirement to have the buildings ready for full occupancy.

Building services manager, Spensa Wheeler, explains that it was during the pandemic that the university became more conscious of its water usage, with the urinals fully functioning despite there being no occupancy for extended periods: “There would always be a trickle and then an automatic flush and we had no control systems to manage this. So, we started a conversation with Delabie to gain greater control over water usage in our urinals and investigate the potential for significant savings.”

For one week’s test normal water consumption was 10.5 m3. After installation of Delabie’s new Tempomatic 4 urinal flush valve it was just 0.102 m3 – a 99% water saving, representing a saving of £25.93 per week.

“The results were significantly better than we imagined,” says Spensa. “We were saving an eye watering amount of water, and when we look at potentially rolling Tempomatic 4 across 18 buildings, likely millions of litres of water in a year, which translates to several thousands of pounds worth of cost savings in water consumption.

“In addition, we know there will be a reduction in ongoing maintenance costs. Installation and maintenance are low, plus, with a system that has no manual intervention, it’s also more hygienic for users.

“In terms of payback, we are looking at 10 months for these two installations to have paid for themselves. Each system cost just a few hundred pounds to purchase, and we used our in-house labour. Our business case is going to the business panel with a recommendation to roll out installation across all 18 buildings, with a payback period of just six months, and a potential saving of over £30k per year. The trial has more than convinced us to progress with this, coupled with the ongoing support Delabie has provided throughout.”

How it works

The Tempomatic 4 urinal control plate is an intelligent urinal valve that detects high-frequency periods and no activity, adapting its rinse accordingly. During peak periods only the urinal bowl is rinsed between two users. At the end of the busy period, an additional rinse takes place to clean the bowl completely and renew the water in the trap.

Products in Action

The Tempomatic 4 urinal valve offers three programmes according to the urinal type, each with an optional hygienic duty flush. The duty flush can be programmed to take place every 12 to 24 hours after the last use to flush the pipework and prevent the crystallisation of uric acid, water stagnation and back flow due to system vacuums.

Birkbeck chose to retrofit and trial the Tempomatic 4 urinal plate in two locations in one building. One on the 5th floor, where there was a higher use facility with access to the library and from staff, and the second in a much smaller footfall area. Birkbeck measured the output during a normal term-time/working week, taking meter readings to quantify the results.

Full roll out

“We are very pleased,” reaffirms Spensa.

“This one product will deliver significant savings and it’s nice and easy to install – I can’t find a downside to the system. The range comes in multiple streamlined finishes that work well in all our buildings and with multiple colour schemes. All maintenance is accessible from the front.

All in all, we would recommend the product.

“I’m a member of the Association of University Engineers and I will be sharing the positive results we have achieved within that forum, as well as endorsing a roll out across our multiple sites.”

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Deal to put heat pumps in all new stores

Supermarket chain Aldi and heating manufacturer Vaillant have signed a five-year contract to specify aroTHERM plus air source heat pumps for all new Aldi stores in the UK. Depending on the size of the site, each store will see between two to five aroTHERM plus 12kW units installed and, to further ensure system efficiency, the sensoCOMFORT heating controls have also been specified.

Following installation, each of the aroTHERM plus heat pumps will be commissioned and serviced by Vaillant under a 10-year service agreement, to

ensure the operational efficiency of each unit is maximised.

As part of the contract, the aroTHERM plus heat pump has also been installed at Aldi’s new eco-concept store in Leamington Spa, where the unit provides both heating and cooling. The store, which opened in September 2022, was designed to significantly reduce carbon consumption, with sustainable building materials and design changes which are estimated to reduce life-cycle emissions by up to two thirds.

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Energy specialist’s preferred brand

Hamworthy Heating has supplied Shastid Energy with a Tyneham air source heat pump for installation at its premises in Cambridgeshire. Shastid Energy had to replace its entire heat pump system due to a fault on its existing equipment, and Hamworthy was able to deliver a new 14kW air source heat pump to Shastid’s offices within three days, ready for installation.

Said to be one of the lightest commercial heat pumps on the market, The Tyneham features a co-efficiency of performance (CoP) rating of up to 4.85, to provide efficient, low carbon heating. The seven models in the range have six nominal outputs of between 14 to 70kW, which can also be cascaded to achieve higher outputs in larger installations.

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Healthy air in social housing development

Two new social housing developments in Mid Wales have been specified with PassivHaus-compliant MVHR systems by EnviroVent. They will be installed in two apartment complexes in Welshpool. Both developments are affordable and aimed at providing a healthier living environment for occupants by ensuring a supply of fresh, clean air and preventing issues with condensation and mould growth.

The SL300 slimline units were specified for the Croft Court development, while energiSava 300 units were installed at William Ainge Court. The units were chosen because they achieved PassivHaus certification, as well as offering exceptionally low energy consumption, reduced noise levels and a range of

innovative features.

Steve Bowen at Mid-Wales Properties says: “We specified EnviroVent’s systems for these two new developments, due to the high performance and low maintenance of the units, as well as the technical expertise and support that the company provides.

These apartments were designed to be highly energy efficient and airtight, so choosing the right ventilation system was essential to ensure good indoor air quality and low energy usage.”

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The installation of Delabie’s Tempomatic 4 intelligent urinal control plate has reduced water consumption and achieved significant cost savings at Birkbeck, University of London

Pipes, Fittings & Valves

How copper can help to minimise fire damage

With its durability and ability to withstand high temperatures, copper pipework represents the ideal material for use in fire sprinkler systems. Here the Copper Sustainability Project (CuSP) highlights some of its key fire-fighting benefits.

Earlier this year, new fire safety regulations came into force – the Fire Safety (England) Regulations 2022 – the latest in a long line of laws that have emerged since the Grenfell fire disaster. Since the fire, most regulatory changes have focused on building exteriors, but what about the hidden fire risks that lie within homes and office spaces hidden behind our walls – such as piping materials?

Relatively cheap and widely available, plastic materials have been increasingly integrated into the built environment, despite their lack of sustainable qualities and fire-safe traits.

Recent research has helped to highlight the dangers of using manmade materials within the built environment. One recent experiment saw a room filled with synthetic furnishings set on fire, compared to a room filled with items made from natural materials. The synthetic room was engulfed in flames in just five minutes, compared to the room with natural furnishings, which wasn’t even fully engulfed after 29 minutes, thereby demonstrating the dangers of plastics and synthetic materials.

Natural choice

Among the numerous qualities that make natural materials such as copper the superior piping choice is copper’s extreme durability, making it the perfect choice for use in fire sprinkler systems.

With average structural fires generating temperatures up to 816°C, it’s of the utmost importance that building materials can withstand this so as not to cause further danger or damage.

Copper has a melting point of 1085°C, making it safe even in a hotter-than-average structural fire. Meanwhile, PVC, the most common plastic used in pipes, has a combustion point of 421°C, a much less safe option.

Sprinklers must be available in every area of highrise buildings over the height of 11m to ensure fires can be extinguished, meaning a complex network of pipes is required. Unlike some other metals, copper is flexible and can be bent around obstacles, making it easier to create pipework networks. Copper pipes, of course, can be joined together using soldering or brazing techniques, resulting in extremely strong bonds and a secure network that is very unlikely to leak.

What’s more, being corrosion-resistant and anti-microbial, copper pipes inhibit the growth of fungi, mould or other substances that could block the pipes, reducing their efficacy. Since the sprinkler systems would need to function extremely quickly in emergent situations, there is no time for pipes to have blockages and slow down the delivery of the water or fire-stopping liquid.

Heat absorber

In addition to being the gold standard of pipe material, in powder form, copper can be an extremely effective fire extinguisher thanks to its unique properties. Copper powder fire extinguishers are specifically designed to fight fires involving flammable metals, such as magnesium, titanium, lithium, sodium, potassium, and other similar materials.

As a superb conductor, when released from the extinguisher, the copper powder absorbs the heat from the fire and surrounding materials, reducing the temperature of the fire, and slowing down the combustion process.

Secondly, similar to how sand can extinguish fires, the copper powder covers the fire, eliminating oxygen from the reaction, and putting out the fire. However, more chemically complex than sand, copper can also interfere with the chemical reactions of the fire, quickening the process of extinguishing the flame.

The copper residue left after the fire has been extinguished can prevent the fire from restarting by forming a barrier between the residual heat and oxygen.

Sustainable strength

One of the principal advantages of installing copper is its infinite recyclability, meaning it can be used over and over without losing any of its qualities, making it able to save a countless number of lives.

While it is positive that new fire safety regulations have been implemented in the UK, it remains critical to examine the fire safety of all materials used in the built environment, especially those interwoven through our buildings.

The use of plastics must be reduced. In addition to the risk of their combustibility and fire spreading quickly, they are very difficult to extinguish with water or foam as they are at risk of splattering, causing the fire to spread more. Furthermore, the fumes released from the burning material can be extremely toxic and harmful to human health.

An investigation has found that up to a dozen Grenfell firefighters have now been diagnosed with terminal cancer, the majority of which are believed to be incurable digestive cancers and leukaemia, which are linked to high levels of exposure to carcinogens during their rescue efforts.

Test of time

Installing copper into the fire sprinkler network in buildings reduces the risks of pipe blockages and ensures that the sprinkler system will stand the test of time, while copper powder offers a safe way to extinguish certain fires, ensuring they won’t relight.

It’s time for unsafe plastics to be eliminated from the built environment for fire safety, inside and out.

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Responding to questions on press-fitting technology

Offering a host of installation benefits, press fitting offers a smarter, more efficient way of working –so says Antony Corbett at Geberit, who answers some of the most common questions installers have around press fitting for supply piping systems.

In an increasingly competitive market, plumbers and heating installers must evolve their working practices as much as any other business. And that means looking to processes that can improve productivity and, ultimately, profitability.

Pipe fitting is one area where installers have the opportunity to make time and cost savings through continued product development. Traditional jointing methods such as soldering and screwed pipe can be cumbersome, produce a lot of waste and can sometimes be impractical for the job at hand.

Additionally, site conditions and safety regulations sometimes make any form of hot works an impossibility: the cooling down periods and monitoring required for hot works are not conducive to more efficient working practices in competitive markets.

Press fitting systems are a more cost-effective and time-efficient method which also improves site safety. Let’s examine some of the more common questions asked by installers looking to make the switch to press fit systems like Geberit Mapress.

Antony Corbett Product applications engineer at Geberit

What materials are suitable for press fitting?

Press fittings are made from most common metals. Mapress, for example, is available in copper, stainless steel, carbon steel and CuNiFe, which ensures scope to use across a wide variety of applications including gas, potable and grey water, compressed air, and heating and cooling systems.

Is this a new technology?

Press fitting technology has been around since the late 1950s but it has previously been used more for commercial applications. With more domestic tradespeople keen to streamline their jobs and work smarter, it is becoming an increasingly popular choice for domestic installations.

How does it work?

The jointing process is simple.  An installer simply needs to cut the pipe to size, debur the inside and outside edge of the pipe end, mark the socket insertion depth on the pipe using the appropriate gauge, push the pipe into the socket of the fitting, then complete by pressing the joint using a pressing tool. Coloured pressing indicators cover each end of the fittings,

which offer easy identification of both the material and any unpressed joints during the installation process. In addition, the fitting and pipe are pressed only once the pipe has been inserted to the required insertion depth, which ensures a safe, dependable and longlasting connection.

What about testing – if we have missed a joint, do we need to drain the system?

No, with press fitting there is no need. The joints will leak until pressed to show incomplete pressing during inspection and pressure testing. This means that there is no need to drain the system, as it can be fi xed wet.

What makes it quicker to install?

The biggest time saving when compared with soldering is there is no requirement for a cooling down period. This makes it a quicker and safer job, but there are a host of other time-saving benefits too.

By its very nature, the simple jointing method removes the most time-consuming process of traditional methods such as threading, soldering or welding. Components can also be prefabricated on or off-site

before installation, which is particularly useful when working at height. Press fitting does not require any sealants or tapes. The system is also thin-walled precision pipe, so it is much lighter which makes for an easier installation.

What training is required?

Despite its simplicity, it is important to get the right training to fully understand the nuances of press fitting and deliver the best possible results. Leading manufacturers like Geberit offer training which combines best practice methods with the specific product knowledge required to maximise the quality, speed and integrity of every installation. Such courses also cover the tools required, as well as the maintenance and calibration requirements to make sure those tools remain fit for purpose.

Isn’t

it more expensive?

It is important to consider the whole project cost – and to get your customers to do the same. With press fit there are fewer additional materials, you can get the job done quicker so it saves on labour and it’s also a cleaner, tidier, less disruptive job, which is increasingly important in the current climate. In virtually all cases, the overall job cost benefits will outweigh the additional material costs and sometimes even the tools too.

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WHY PRESSFIT?

 Time-saving: with no hot works or cooling peirod, it’s safer as well as quicker

 Fool-proof: Unpressed joints will leak to show incomplete pressing

 Wide application: Press fittings are made from a wide variety of materials, including copper, steel and CuNiFe

Pipes, Fittings & Valves

Why it’s a good time to make the switch to multilayer pipework

Multilayer composite pipe offers an alternative to copper and plastic pipework, consisting of an aluminium core and a flexible polyethylene outer case – available in both straight lengths and coils. Matt Denham from Frankische explains why it represents an ideal solution for many heating and plumbing installations.

Installers have been enjoying the benefits of multi-layer composite pipes (MLCP) for decades. However, despite their numerous disadvantages, copper pipes and plastic pipes are still the most commonly installed pipe in the UK by far.

Many installers have often thought about making the switch to MLCP, but for one reason or another have continued to put off making the decision. However, due to the astronomical increase in copper prices over the past few years, this decision is now higher up the priority list.

Best of both

MLC pipe combines the advantages of both plastic and metal pipes, while also eliminating the disadvantages of both.

One major disadvantage of metal pipes at the moment is their wild price fluctuations.

Manufacturers and merchants seem to be increasing their prices on an almost weekly basis, often mirroring the equally dramatic increases in the price of

Matt Denham Sales director at Frankische UK

copper (which has risen almost 100% since 2020).

While making you even less competitive than someone who is pricing the job based on using MLCP, the real issue is that you cannot confidently tender for a job knowing that the material price could realistically be 20% higher next month. This will either destroy your margin or make your pricing uncompetitive, or possibly both!

In comparison, a typical MLCP install costs approximately 50% that of an equivalent copper install. And that’s not taking into account any time and labour savings by pressing if you are still soldering. Prices are also far more stable in comparison.

Composite solution

Multi-layer composite pipes are made of a 100% oxygen tight aluminium core that is sandwiched between two layers of plastic. By combining these

two materials you create a composite pipe that is perfect for the vast majority of plumbing and heating applications, including secondary hot water return circuits.

The smooth hygienic inner plastic layer ensures that incrustation build-up and limescale are a thing of the past, even in hard water areas. The plastic layer also makes the pipes worthless at the scrap yard, meaning installers can confidently complete installations on unsecured building sites without risk of metal thieves, a problem that will only worsen as the price of metals continues to skyrocket. The aluminium core serves to ensure the pipe remains 100% oxygen tight, even at continuous temperatures of 95°C at a pressure of 10 bar. Thermal expansion is significantly lowered too, almost the same as copper pipe, which cannot be said of plastic pipes. Thermal expansion can be a real issue when unsecure push-fittings are used (as is the case with the vast majority of plastic pipe installations in the UK).

Neat and tidy

While MLCP can be easily bent, all dimensions from 16 - 75mm are available in rigid straight lengths. This results in plant room installations looking very neat and tidy, something that again cannot be said about plastic pipes. This might seem like a trivial point, but I think that most installers like to take pride in their work.

Admittedly, I must concede that a freshly installed polished copper installation can look like a work of art, especially with a nice Instagram fi lter! However, in the real world, these installations will all be lagged with insulation and hidden from view.

This is probably a good time to mention that coils of MLCP (16 - 32mm) can be supplied pre-insulated with varying thicknesses of insulation, even more important now that the Part L requires all heating pipework to be lagged within a property.

So, can your business afford to postpone the switch to MLCP any longer?

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 The Alpex range of multilayer composite pipes from Frankische is available in a wide range of sizes and with compatible push-fit fittings to meet the needs of both domestic and commercial applications

MLCP combines the advantages of both plastic and metal pipes, while also eliminating the disadvantages of both

Pipes, Fittings & Valves

Multi-layer system has the perfect fit in mind

Following eight years of R&D, Geberit has launched FlowFit, a multi-layer supply piping system, suitable for both potable water and heating applications. The pipe consists of three layers – a central aluminium layer which makes the pipe strong yet flexible, with a plastic (PE-RT) layer either side of this to prevent corrosion and ensure a smooth internal bore. It’s designed to be used with Geberit’s press-fitting technology, offering project teams efficiencies and time savings across jobs.

Available in eight dimensions with only two pressing jaws required for the entire range, constant tool changes are now a thing of the past. Effortless and intuitive to use, FlowFit fittings and jaws are colourcoded to indicate which tool should be

used. Once pressed, the pressing indicator detaches from the fitting, meaning any unpressed fittings are immediately visible.

Peter Davis, product and marketing director at Geberit, says: “Geberit FlowFit represents a major breakthrough in piping technology and we are excited to bring this innovative system to market. We focused on perfecting the installation process and combining this with our innovative press fit technology. The result is something we’re incredibly proud of and represents years of innovation and collaboration.”

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Now for use with M profile jaws

The >B< Press copper fittings (15-28mm) from Conex Bänninger are compatible with a range of press tools, including M profile jaws. Typical domestic installations for >B< Press copper fittings include work on boilers, bathrooms and kitchens. Product benefits include being flame-free, which means that no hot works permit is required, and there is the added financial benefit of being a lower insurance risk and hence reduced premiums.

>B< Press fittings are available in copper and copper alloy and are quick and easy to install, thereby reducing installation time and cost. A 3-point press system (up to 54mm) ensures

Now available through Toolstation is a selection of RWC’s precisionengineered water control valves. Reliance Valves specialise in pressure, temperature and combination valves that protect and safeguard hot and cold water systems and heating systems.

The newly stocked range includes thermostatic mixing valves, pressure reducing valves, automatic air vents, backflow prevention and ball valves.

It also includes the ‘unique to the market’ Reliance Valves range that features pushfit connections from JG Speedfit. Push-fit connections allow both plastic and copper pipe to be fitted with ease. They’re suited for tight spaces as no tools are required.

a secure, permanent leak-free joint suitable for multiple applications. Within its innovative design is an unpressed joint indicator that assists in identifying unpressed joints. If any joint has been missed, it provides installers with a ‘safety-net’, whilst minimising the possibility of fault joints. Marketing manager Tom Mason says: “Up until recently, fittings falling within this size category were recommended to be installed ‘in-situ’ with only a B or V profile jaw. However, after a stringent and intense nine-month trial period, our technical team were satisfied that a good seal could be achieved using an M profile.”

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The range includes the Easifit Thermostatic Mixing Valve (TMV) - 15mm, the 312 Compact Pressure Reducing Valve (PRV)15 and 22mm, the Nickel-Plated Ball Valve - 15 and 22mm, and the Automatic Air Vent - 15mm.

Mike Riseley, UK sales director at RWC, says: “We are pleased to strengthen our relationship with Toolstation by expanding our Reliance Valves range. Our aim is to provide water control valves for the modern built environment where time is money and jobs need to be completed efficiently.”

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Water control valves join the line-up

Meeting the new efficiency standards with ease

Efficiency tests carried out on modern UFH systems have shown significant improvements in floor heat response times compared with current SAP assumptions, and Continal’s Chris Ingram says the case for specifying this efficient heat emitter has never been stronger.

Recent tests carried out by BEAMA’s Underfloor Heating (UFH) Group – the UK’s national trade association for UFH – have provided further evidence that lower-flow temperatures, like the ones created by UFH systems, can support heat sources to operate more efficiently than traditional systems.

The tests were carried out in collaboration with the BEIS Demonstration of Energy Efficiency Potential (DEEP) project at Salford University’s Energy House, which aims to demonstrate the energy saving potential of taking a whole-house approach to retrofit.

The BEAMA tests were conducted to assess the response times of various UFH systems, so that BRE and SAP could be provided with accurate figures that reflect current UFH installation practices in the UK.

The test site in Salford University allows for laboratorylevel monitoring of the system and room temperatures over current SAP standard time profiles, with three typical underfloor heating construction types being tested, in line with BS EN 1264.

According to BEAMA, the response times of all floor constructions significantly improved on the current SAP assumptions for underfloor heating systems, with figures also proving that lower flow temperatures result in the heat source operating more efficiently than it would with higher flow temperatures.

As a former Chair of BEAMA Underfloor for nine consecutive years, I welcome these test results and BEAMA’s continued work to establish the true

CUT TO THE CHASE

 Recent tests demonstrate that UFH is more efficient than traditional systems and can deliver quick response times

 Lower flow emitters like UFH result in better efficiency for the heat source

 Recent changes to Part L of the Building Regulations specify a maximum flow of just 55°C

 UFH turns the entire floor into one giant heat emitter, which works well with low temperature systems

 Boilers, heat pumps and solar are all suitable for pairing with underfloor heating

efficiency levels and advantages that can be gained by using UFH as a heat emitter in UK homes. At Continal we have long been extolling the benefits UFH can provide in terms of comfort and warmth, and we have been providing highly efficient systems to customers throughout the UK for many, many years.

Number one

Quite simply, UFH is now the most efficient way to heat a property, especially given the recent Part L Building Regulation changes that were introduced last year, as well as those we expect will be implemented over the coming years through the 2025 Future Homes Standard, for example.

Part L has now specified maximum heating system flow temperatures of 55°C whenever a new heating system is installed, or when older systems are replaced in their entirety. These lower flow temperature systems need larger heat emitters with a much greater surface area to provide the same heat outputs that people are used to receiving from high temperature systems.

Unlike radiator systems, UFH turns the entire floor of

a property into a giant heat emitter, immediately creating a more efficient system and, as an added bonus for homeowners, maximising the living space available inside the home.

These Building Regulations may have only recently changed, but efficient UFH technology is already well established, and these latest test results from BEAMA and Salford University will further enhance the reputation of UFH as the most efficient heat emitter for UK homes.

UFH suits all types of heat generation, so whichever fuels are chosen to replace natural gas in the coming decades, the UFH systems being fitted now will be ready and able to work with them.

Fail-proof

At Continal we’re used to designing low-flow temperature systems that work with a wide range of fuel sources including gas boilers, heat pumps and solar panels – and we’ve never had a system failure. That means installers who will need to change the way they work to comply with these new regulations can trust that UFH is simple to work with, reliable and straightforward to fit.

p The OneBoard structural system can be laid directly on joists

t At only 15mm, UltraSlim-15 is Continal’s lowest profile system

Learning the ropes

Installers who may be unfamiliar with UFH must now take the time to learn about the different system types available, the benefits of low temperature systems, and how to choose the most suitable system for any property. UFH systems exist to work with every type of building, floor construction and covering, and you can even combine different UFH solutions into a single system in the same property to get the very best efficiencies.

For example, you could use a traditional screed system on the ground floor, then switch to a low-profile system such as our UltraSlim-15 to minimise build-up heights on the first floor. In properties where new structural floors need to be laid, our OneBoard panels are themselves structural, and so can be laid to form the floor itself, saving the installer time and effort on site.

For installers interested in learning more about using UFH to comply with these new Building Regulations, Continal offers training and support through our free technical webinars, and our dedicated team of Technical Experts are always at the end of a phone to help answer any questions you may have. As a supplier who offers every different type of UFH solution on the market, we will always be able to offer the best and most unbiased advice.

◼ phamnews.co.uk/623/33

Chris Ingram Founder of Continal Underfloor Heating

Underfloor Heating

Underfloor Heating

Adapting to lower flow temperatures

Adapting to lower flow temperatures

With the new updates to Building Regulations

energy efficient – and convenient – are smart controls.

energy efficient – and convenient – are smart controls.

Smart controls are an easy-tointegrate measure that improve the lives of residents – from both a comfort and a financial perspective. Their energy-saving functionality and the convenience of being able to operate them from wherever, whenever, makes them an essential piece of kit for the homes of the future.

Smart controls are an easy-tointegrate measure that improve the lives of residents – from both a comfort and a financial perspective. Their energy-saving functionality and the convenience of being able to operate them from wherever, whenever, makes them an essential piece of kit for the homes of the future.

Piping hot

Part L now in force in England and Wales, installers will need to adapt to work with lower flow temperature systems. Here, Dan Love from Polypipe explains some of the key points.

With the new updates to Building Regulations

Part L now in force in England and Wales, installers will need to adapt to work with lower flow temperature systems. Here, Dan Love from Polypipe explains some of the key points.

These changes form the biggest set of Building Regulation updates to impact the heating sector in over a decade and are intended to act as a stepping stone towards a net zero future. The government has also committed to publishing the Future Homes Standard, which is due to come into force in 2025, and aims to reduce carbon emissions from homes by 75%. Of course, this is not something that can happen overnight, which is why the changes to Part L have been brought in as a precursor, with the objective of reducing carbon emissions by 31%.

These changes form the biggest set of Building Regulation updates to impact the heating sector in over a decade and are intended to act as a stepping stone towards a net zero future. The government has also committed to publishing the Future Homes Standard, which is due to come into force in 2025, and aims to reduce carbon emissions from homes by 75%. Of course, this is not something that can happen overnight, which is why the changes to Part L have been brought in as a precursor, with the objective of reducing carbon emissions by 31%.

From June 2023 onwards, all projects must comply with the updated regulations, meaning it is essential that heating engineers ensure that they have an in-depth understanding of the changes. So, we’ve covered some of the biggest updates that installers need to be aware of.

From June 2023 onwards, all projects must comply with the updated regulations, meaning it is essential that heating engineers ensure that they have an in-depth understanding of the changes. So, we’ve covered some of the biggest updates that installers need to be aware of.

Maximum of 55°C

Maximum of 55°C

Perhaps the biggest update to Part L is that newly installed wet heating systems in existing homes and new builds must be designed with a maximum flow temperature of 55°C or lower.

Perhaps the biggest update to Part L is that newly installed wet heating systems in existing homes and new builds must be designed with a maximum flow temperature of 55°C or lower.

Dan Love Head of commercial at Polypipe Building Products

While previous versions of the Building Regulations only applied to new builds, the 2022 updates also cover some areas of existing homes, including maximum flow temperature.

While previous versions of the Building Regulations only applied to new builds, the 2022 updates also cover some areas of existing homes, including maximum flow temperature.

To achieve a lower temperature, installers need to carefully consider their options when it comes to heat emitters, and some radiators will need to significantly increase in size, which may result in space and aesthetic issues.

To achieve a lower temperature, installers need to carefully consider their options when it comes to heat emitters, and some radiators will need to significantly increase in size, which may result in space and aesthetic issues.

A possible solution to this is to choose alternative emitters that have been designed to run at lower

A possible solution to this is to choose alternative emitters that have been designed to run at lower

temperatures, as laid out in the new regulations. One of the more obvious solutions to this would be installing emitters which cover a greater surface area, such as underfloor heating. The increased surface area means it can run at lower temperatures – between 33-55°C rather than 75°C. Another benefit of UFH’s lower maximum flow temperature is that the demand placed on energy sources is significantly less, making it ideal for use with low temperature heat sources and renewables, such as heat pumps.

However, there will still be some cases in which this is not possible. The regulations state that where it is not possible to achieve a flow temperature of 55°C, the system must be designed to achieve the lowest flow temperature possible whilst still meeting the property’s heating needs.

temperatures, as laid out in the new regulations. One of the more obvious solutions to this would be installing emitters which cover a greater surface area, such as underfloor heating. The increased surface area means it can run at lower temperatures – between 33-55°C rather than 75°C. Another benefit of UFH’s lower maximum flow temperature is that the demand placed on energy sources is significantly less, making it ideal for use with low temperature heat sources and renewables, such as heat pumps. However, there will still be some cases in which this is not possible. The regulations state that where it is not possible to achieve a flow temperature of 55°C, the system must be designed to achieve the lowest flow temperature possible whilst still meeting the property’s heating needs.

In the zone

In the zone

Heating controls are another key element of the Building Regulations. New systems in homes with a floor area of 150m2

Heating controls are another key element of the Building Regulations. New systems in homes with a floor area of 150m2

or greater now need a minimum of two independently controlled zones, with each room or zone requiring its own smart or thermostatic controls. By splitting into zones, residents can control the levels of heat being emitted in certain areas and can therefore choose to heat only the parts of the property that are in use and turn the heating off in any rooms where heat is not required. This will result in less energy being wasted, as well as reduced bills.

or greater now need a minimum of two independently controlled zones, with each room or zone requiring its own smart or thermostatic controls. By splitting into zones, residents can control the levels of heat being emitted in certain areas and can therefore choose to heat only the parts of the property that are in use and turn the heating off in any rooms where heat is not required. This will result in less energy being wasted, as well as reduced bills.

Obvious solution

Obvious solution

Again, underfloor heating provides an obvious solution to this as it is naturally designed and installed into zones meaning that it can be installed in the same way it always has been – no additions required. Underfloor heating manifolds are able to control multiple zones at once, allowing each area – or room – to be warmed to a different temperature depending on the user’s requirements. There are a range of controls on offer for zonal systems, but one of the most

Again, underfloor heating provides an obvious solution to this as it is naturally designed and installed into zones meaning that it can be installed in the same way it always has been – no additions required. Underfloor heating manifolds are able to control multiple zones at once, allowing each area – or room – to be warmed to a different temperature depending on the user’s requirements. There are a range of controls on offer for zonal systems, but one of the most

Another major update to be aware of is that any new pipework now also has to be insulated, including primary circulating pipes for heating circuits, pipes that pass into voids or ducts, pipework for domestic hot water, all cylinder pipework and all secondary circulation pipework. On top of this, all pipes connecting to a hot water storage unit need to be insulated for at least 1m from where they connect to the unit. In existing systems where the boiler or cylinder is replaced, any new exposed pipework must now be insulated. Plus, all pipes need to be heat pump ready and have a diameter of at least 15mm. This is important on every installation but when working on new build projects, installers must now need to provide photographic proof.

Piping hot

Another major update to be aware of is that any new pipework now also has to be insulated, including primary circulating pipes for heating circuits, pipes that pass into voids or ducts, pipework for domestic hot water, all cylinder pipework and all secondary circulation pipework. On top of this, all pipes connecting to a hot water storage unit need to be insulated for at least 1m from where they connect to the unit. In existing systems where the boiler or cylinder is replaced, any new exposed pipework must now be insulated. Plus, all pipes need to be heat pump ready and have a diameter of at least 15mm. This is important on every installation but when working on new build projects, installers must now need to provide photographic proof.

Getting results

There is no denying that the new legislation is a positive step for the industry, as it will not only help to decarbonise our homes but will also improve the efficiency of our heating systems, relieving pressure on the planet and homeowners’ wallets. However, many aspects of the new regulations have a significant impact on how engineers design and install new systems into both existing properties and new builds, so installers must ensure that they are familiar with all the updates.

Getting results

There is no denying that the new legislation is a positive step for the industry, as it will not only help to decarbonise our homes but will also improve the efficiency of our heating systems, relieving pressure on the planet and homeowners’ wallets. However, many aspects of the new regulations have a significant impact on how engineers design and install new systems into both existing properties and new builds, so installers must ensure that they are familiar with all the updates.

◼ phamnews.co.uk/623/34

◼ phamnews.co.uk/623/34

With new Building Regulations pushing heating system efficiency to the top of the agenda, UFH will be an obvious solution to deliver lower temperatures

Dan Love Head of commercial at Polypipe Building Products

Underfloor Heating

Underfloor keeps heating under control

With new Building Regulations pointing to wider use of low temperature heating systems, underfloor heating is looking to become the default emitter – so says Ambiente’s Sheldon Cooper who says UFH is the ultimate energy saving solution.

Underfloor heating is the most energyefficient way of transferring heat into any room since it works by radiating heat from the floor surface onto other surfaces in the room and from there heating the airspace. This radiant form of heating is much more comfortable than the convected heat provided by radiators, which draws cold air across the floor, heating it and then convecting it upwards towards the ceiling.

In contrast to traditional systems, which are either on or off and run at high water temperatures, underfloor heating will run at lower water temperatures with programmable controls to suit the usage of the room. With naturally less heat being used, underfloor heating can be 15-40% more efficient than an equivalent radiator system.

Right for the Regs

Low-temperature heating systems are now a must for any newly built home, and also for some refurbishment projects, following the regulatory updates last summer (June 2022). The low water temperature update to the Building Regulations and Part L demand that systems for such properties must run at a maximum flow temperature of 55°C. The system must also provide the ability to zone the system, further increasing efficiency.

Underfloor heating can meet every demand of the new regulations and, due to its large surface area, is designed to run at lower temperatures (35-40°C rather than 80°C). This also means underfloor heating is the ideal partner for renewable heat sources, such as air source heat pumps – together, these two technologies create a zero-carbon emissions heating system.

CUT TO THE CHASE

 UFH is well suited for new build homes that must meet the latest Building Regulations for low temperature heating

 When combined with heat pumps, UFH can easily run at temperatures in the 35-40ºC range

 Most sub-floor types can be fitted with an UFH system

 Customers need to be advised on how to use their UFH system, as it requires a new mindset compared to radiator systems

 Every part of the system must be well considered, such as where to site the manifold

 Controls are crucial to performance because UFH systems require more careful management than traditional systems

When paired with a heat pump, this statistic increases up to 50%, reassuring for homeowners who are closely monitoring their energy usage.

Flexible specification

When it comes to product selection, the sub-floor construction will dictate which underfloor heating system is best suited to the project. Screeded systems are the most popular and effective option in a new build project. For this system, pipes are clipped or stapled onto an insulation layer, then the screed is laid on top. The warm pipes heat the slab effectively, giving even and consistent heat output. However, for retrofit scenarios, whatever the sub-floor, there is a system to suit – from suspended floors, floating floors and lowprofile systems for minimal floor build-up in refurbishments. Specialist systems are also available to meet specific requirements, such as structural floor areas, or incorporating acoustic layers into UFH for soundproofing, raised access floors, and fully bespoke systems for unusual and demanding requirements. Thanks to these advances in product design, any

In the zone

As well as meeting the new regulatory needs for new builds, the fact that underfloor heating can be zoned and carefully controlled allows homeowners to monitor their energy usage effectively.

home can reap the benefits of underfloor heating.

System design is critical to ensure the customer experiences the maximum benefits from their underfloor heating system, from thermal comfort to energy savings. Once the correct product has been selected for the site, perfecting the system design is crucial to ensure maximum performance.

Every part counts

From where to site the underfloor heating manifold, type of pipe, heat losses and pipe spacing, each factor can make a massive difference to system performance once in place. Additional aspects, such as the room layout and floor covering, require careful consideration.

Working closely with an underfloor heating specialist to expertly design the system removes any guesswork. It reassures that the final design will be sufficient to heat each space. This partnership also offers customers peace of mind that the system will achieve its maximum efficiency and provide the affordable warmth promised.

Controls are a crucial part of any underfloor heating system due to the behaviour of this technology, which requires more careful management than a traditional radiator system. For maximum flexibility to meet the regulations, each separate room or zone must have its own controls, allowing the homeowner to heat each room as required.

Two of the most popular controls, which can be hardwired or wireless, are 7-day programmable and smartphonecontrolled thermostats. Both options allow users to create programmes to maximise comfort and efficiency. More traditional dial thermostats are also available for those looking for a more straightforward solution, but these must be hard-wired.

Counselling customers

As well as selecting the right controls, it’s important to support customers so they feel confident to programme their system effectively to ensure maximum efficiency. This is especially key for users upgrading from a traditional radiator system, as underfloor heating requires a new mindset –the ‘on/off’ approach will move aside and be replaced by a more efficient programme for their underfloor heating system.

◼ phamnews.co.uk/623/35

Sheldon Cooper MD at Ambiente

Underfloor heating can meet every demand of the new regulations and, due to its large surface area, will run at lower temperatures

Underfloor Heating

Underfloor Heating

Put the hex on ‘striping’ and get better results

Put the hex on ‘striping’ and get better results

Underfloor heating specialist Omnie now incorporates the advanced AL HEX aluminium diffuser technology on all its foiled underfloor heating systems.

Underfloor heating specialist Omnie now incorporates the advanced AL HEX aluminium diffuser technology on all its foiled underfloor heating systems.

Heat pump partner

Heat pump partner

Versatile and flexible, the Enviroair Underfloor Heating system from Firebird is suitable for various types of floors and can be combined with radiator systems for extensions and conservatories, providing energy efficient heating at lower temperatures.

Versatile and flexible, the Enviroair Underfloor Heating system from Firebird is suitable for various types of floors and can be combined with radiator systems for extensions and conservatories, providing energy efficient heating at lower temperatures.

The patented AL HEX foil, with its trademark hexagonal patten, increases the in-channel foiled surface area that is in contact with the warm water pipe. The result is greater heat output, faster heat transfer and a more even heat distribution across a floor area, plus it avoids the risk of damage due to heat ‘striping’.

The patented AL HEX foil, with its trademark hexagonal patten, increases the in-channel foiled surface area that is in contact with the warm water pipe. The result is greater heat output, faster heat transfer and a more even heat distribution across a floor area, plus it avoids the risk of damage due to heat ‘striping’.

Striping is caused when heat in the warm water pipe doesn’t diffuse into

“AL HEX is a real step forward for underfloor heating particularly when the industry is moving away from gas boilers and towards renewable heat sources,” says Brendan Hourican, Omnie’s MD. “Because it is so efficient at transferring heat, AL HEX works very well with lower water temperatures. This means it improves the performance of the underfloor heating, which is a huge benefit when the system is paired with a heat pump.

“AL HEX is a real step forward for underfloor heating particularly when the industry is moving away from gas boilers and towards renewable heat sources,” says Brendan Hourican, Omnie’s MD. “Because it is so efficient at transferring heat, AL HEX works very well with lower water temperatures. This means it improves the performance of the underfloor heating, which is a huge benefit when the system is paired with a heat pump.

As a multilayer railing system, the multilayer pipe includes an oxygen-tight embedded aluminium layer. Despite being highly flexible, this multilayer pipe is characterised by high tenacity and fatigue strength. The fixing of the underfloor heating pipes takes place with the help of the self-adhesive fixing rails. A rail installation has the advantage that the heating circuits can be changed as desired without damaging the underlying insulation. It also provides a good acoustic as the impact noise insulation is not penetrated.

Striping is caused when heat in the warm water pipe doesn’t diffuse into

the floor panel effectively and, instead, creates hot spots and hot lines on the floor surface finish. This can damage both the floor finish and the subfloor, particularly if the installer raises the temperature of the water to try and improve the diffusion.

the floor panel effectively and, instead, creates hot spots and hot lines on the floor surface finish. This can damage both the floor finish and the subfloor, particularly if the installer raises the temperature of the water to try and improve the diffusion.

“Right now, homeowners want efficient heating. They want to feel the benefit of every kilowatt of energy they are paying for, to lower the cost of their heating and still stay warm in winter. AL HEX diffuser foil fitted to their underfloor heating panels will help them achieve this.”

As a multilayer railing system, the multilayer pipe includes an oxygen-tight embedded aluminium layer. Despite being highly flexible, this multilayer pipe is characterised by high tenacity and fatigue strength.

The fixing of the underfloor heating pipes takes place with the help of the self-adhesive fixing rails. A rail installation has the advantage that the heating circuits can be changed as desired without damaging the underlying insulation. It also provides a good acoustic as the impact noise insulation is not penetrated.

The Enviroair UFH is designed to work in conjunction with the Enviroair air source heat pump, providing a comprehensive heating solution.

The Enviroair UFH is designed to work in conjunction with the Enviroair air source heat pump, providing a comprehensive heating solution. ◼ phamnews.co.uk/623/36

◼ phamnews.co.uk/623/36

Hassle-free installs in small spaces

Hassle-free installs in small spaces

Continal Underfloor Heating offers Small Area Solutions, a service providing tailored underfloor heating systems for floor areas up to 30m². Installers can use an online selection tool to customise the system based on their project’s requirements, including floor area, system type, pipe size, controls, and floor finish. The tool generates an instant quote for the best system and offers next-day delivery and expert technical support. Small Area Solutions include packages for solid floor systems, SlimFix, and TileFix systems, with fitting kits and installation instructions provided. This service eliminates the need for pre-selected area packs, reducing material wastage and providing precise calculations for a hassle-free installation.

◼ phamnews.co.uk/623/38

Continal Underfloor Heating offers Small Area Solutions, a service providing tailored underfloor heating systems for floor areas up to 30m². Installers can use an online selection tool to customise the system based on their project’s requirements, including floor area, system type, pipe size, controls, and floor finish. The tool generates an instant quote for the best system and offers next-day delivery and expert technical support. Small Area Solutions include packages for solid floor systems, SlimFix, and TileFix systems, with fitting kits and installation instructions provided. This service eliminates the need for pre-selected area packs, reducing material wastage and providing precise calculations for a hassle-free installation.

◼ phamnews.co.uk/623/38

Simple stickyback solution for electric

Simple stickyback solution for electric

Schlüter-Systems offers a range of underfloor heating solutions, including electric and water-fed systems. One of the company’s new products is the DITRAHEAT-PS (pictured), which is an electric underfloor heating system with a peel-and-stick membrane that enables easy and quick installation. It is suitable for use with timber and tile backerboard substrates and offers a solution for

Schlüter-Systems offers a range of underfloor heating solutions, including electric and water-fed systems. One of the company’s new products is the DITRAHEAT-PS (pictured), which is an electric underfloor heating system with a peel-and-stick membrane that enables easy and quick installation. It is suitable for use with timber and tile backerboard substrates and offers a solution for

tiling on P5 or green chipboard. Meanwhile, the SchlüterBEKOTEC-THERM is a low construction height, water-fed underfloor heating system that provides energy efficient heating. Both of these products will be showcased at the Installer Show 27-29th June, where there will be practical demonstrations, a competition to install heating cable into the DITRA-HEAT membrane, and opportunities to win prizes. The sales and technical teams will be available to address inquiries, and samples will be on display and available to take away.

◼ phamnews.co.uk/623/39

tiling on P5 or green chipboard. Meanwhile, the SchlüterBEKOTEC-THERM is a low construction height, water-fed underfloor heating system that provides energy efficient heating. Both of these products will be showcased at the Installer Show 27-29th June, where there will be practical demonstrations, a competition to install heating cable into the DITRA-HEAT membrane, and opportunities to win prizes. The sales and technical teams will be available to address inquiries, and samples will be on display and available to take away.

◼ phamnews.co.uk/623/39

“Right now, homeowners want efficient heating. They want to feel the benefit of every kilowatt of energy they are paying for, to lower the cost of their heating and still stay warm in winter. AL HEX diffuser foil fitted to their underfloor heating panels will help them achieve this.”

◼ phamnews.co.uk/623/37

◼ phamnews.co.uk/623/37

To-the-point videos

To-the-point videos

A new series of short videos about underfloor heating has been produced by Grant UK. Each video is presented by members of the company’s design and specification team who answer key questions about Grant’s Uflex, Uflex MINI and Overlay Board UFH systems. The mini-series comprises seven videos, all available on YouTube.

A new series of short videos about underfloor heating has been produced by Grant UK. Each video is presented by members of the company’s design and specification team who answer key questions about Grant’s Uflex, Uflex MINI and Overlay Board UFH systems. The mini-series comprises seven videos, all available on YouTube.

The videos are presented by Chloe Richards and Nick Cottle, two of Grant UK’s specification technical advisors, who explain the core features of each system, provide insight into how the systems are installed, and explore which systems are best suited to particular installation scenarios.

The videos are presented by Chloe Richards and Nick Cottle, two of Grant UK’s specification technical advisors, who explain the core features of each system, provide insight into how the systems are installed, and explore which systems are best suited to particular installation scenarios.

“We hope that these short Q&A videos help customers learn a bit more about each of the underfloor heating systems that we specify, design and supply here at Grant UK,” says technical design manager Stuart McWhinnie. “We are proud of our extensive UFH range, from traditional screeded solutions, low profile systems and dry installation options as well as a broad range of accessories, manifolds, pipe and controls. We also have a dedicated team who are on hand to assist with all the stages of designing and planning an underfloor heating system, delivering tailored support from start to finish.”

“We hope that these short Q&A videos help customers learn a bit more about each of the underfloor heating systems that we specify, design and supply here at Grant UK,” says technical design manager Stuart McWhinnie. “We are proud of our extensive UFH range, from traditional screeded solutions, low profile systems and dry installation options as well as a broad range of accessories, manifolds, pipe and controls. We also have a dedicated team who are on hand to assist with all the stages of designing and planning an underfloor heating system, delivering tailored support from start to finish.”

To watch the latest videos from Grant UK, use the link below.

◼ phamnews.co.uk/623/40

To watch the latest videos from Grant UK, use the link below.

◼ phamnews.co.uk/623/40

Learning all about air source heat pump range

As the UK heating industry faces up to the challenge of transitioning away from fossil fuels, installers are not short of training options when it comes to heat pump technology, but how do you ensure you have sufficient skills and product knowledge to meet customer needs? One option could be to attend a course on Grant’s Areona3 air source heat pump range, as PHAM News reports.

Estimates vary as to exactly how many qualified heat pump installers will be needed if the country is going to get close to meeting government installation targets, but it is certainly considerably more than the 1500 or so currently registered with MCS. Industry bodies, manufacturers and training organisations have been tasked with the challenge of helping to ensure that heating engineers have the knowledge and skills to both drive the market forward and ensure that any installation performs to expectations.

While online training has its place, watching the odd YouTube video is not quite going to cut it when it comes to proving competence and having the confidence to tackle the installation of your first heat pump system. As well as understanding the basics of system design and low temperature heating solutions, it is also important to become more familiar with specific products and the different options available.

Well-equipped

The two-day installer course offered by Grant UK on its Aerona3 range of air source heat pumps is aimed at experienced heating engineers and provides an in-depth introduction to both the heat pumps and the company’s VortexAir Hybrid system, which combines the Aerona3 17kW model with a 15-26kW low NOx oil boiler. The course is held at Grant’s impressive Training Academy in Swindon, which forms part of the company’s head office and warehousing facility following a move to new, larger premises last year. As well as training rooms equipped with the very latest smart visual display units there are also practical assessment areas with working products to enable installers to gain hands-on experience.

The course on this occasion was hosted by Gavin McMullen, a key member of Grant’s training team who first joined the company as a technical advisor back in 2018. An ex-Royal Engineer and with six years experience of being a self-employed gas engineer, Gavin is more than familiar with the issues that installers can face out in the field and the skills required to succeed.

Limited numbers

Numbers who attend the courses are limited to ensure that all attendees are able to benefit from individual attention, and on this particular day there were six in the training room. After a brief introduction, Gavin launched into an illustrated PowerPoint presentation which provides a brief overview of the Aerona 3 air to water heat pump range. There are four models in the range, delivering outputs from 6 to 17kW – all inverter driven and all running on R32 refrigerant. Gavin then ran through all the key components, including a built-in high-efficiency circulating pump, plate heat exchanger, DC fan motor and factory-fitted pressure relief valve. Each model also comes with in-built frost protection and weather compensation control.

Everyone who attends the course is presented with a full pack of product information, including installation and servicing instructions and information to hand over to the end user. With frequent references to the facts and figures contained within, trainees are given plenty of opportunity to find their way around the documentation.

On the first day of the course, time is set aside to allow installers to get to grips with the wiring centre and controls and also learn more about various accessories, such as noise reducing anti-vibration feet. The benefits of fitting a combined low loss header/volumiser and external volumiser (which sits behind the heat pump if space availability is an issue) are also explained.

Aware of the danger of information overload, there are regular breaks throughout the day, with snacks available to help fuel the mind, and there’s also an opportunity to sample the benefits of Grant’s high-end coffee machine!

By the end of the course, attendees can expect to have a much better understanding about how to ensure that the appropriate heat pump is selected for the right property, how to hand over to end users, and how to commission a complete system.

Installer scheme

The course also provides candidates with the option of joining Grant UK’s G1 Installer Scheme. Those who successfully complete the written assessment can register with the scheme which, as well as a rewards programme, provides marketing support and further training resources.

◼ phamnews.co.uk/623/41

Kiwa Energy Training Specialist Training & Assessment

Our courses include:

• Hydrogen training

• Domestic Gas

• Commercial Gas

• I-GAS

• Solid fuel

• Oil training

Training & Education

The UK’s transition to low carbon heating will be driven by training and industry support for installers, says OFTEC’s training manager David Knipe who highlights the example of a thriving centre at Milton Keynes-based Gastec.

The government has pledged a widescale roll-out of heat pumps, but the pace of change has been slow, partly due to the lack of qualified technicians to install the technology. The way we heat our homes is going to change over the next few years which presents a real opportunity for installers.

Technicians who diversify today will have a head start and futureproof their business. Whilst we see liquid fuels as continuing to have a major role in the off-grid sector through a transition to greener fuels such as Hydrotreated Vegetable Oil (HVO), the growing role of heat pumps can’t be ignored.

Consumers are going to need guidance on whether the technology is suitable for their home and competent technicians to maintain high safety standards.

OFTEC is delivering two heat pump training courses through its network of 17 approved training centres. A great example of a trainer doing that is based in Milton Keynes.

Gastec has been training technicians for 27 years. The OFTEC approved centre delivers heat pump training alongside solid fuel and liquid fuels. Philip Jenkins, who manages the renewable training courses at Gastec, shares his insights into how the training is delivered.

“There’s sometimes a misconception around training courses in the heating sector,” says Philip. “Our purpose is to ensure technicians have the skills they need to safely install heat pumps and we pride

Gastec heat pump trainer Alan Hayes

ourselves on the high standards we set.

“Our courses are led by six of the best trainers in the industry who all have extensive hands-on experience working on the tools. We’ve designed our training to be practical-led, using a mix of live demonstrations and mobile rigs we’ve set up, so participants get to see the real life application of the skills they’re learning in the academic side of the programme.

“We’re often asked about the length of the three-day course but it’s important to stress there are pre-requisites before

Wise move to brush up on smart controls

Mobile rigs help Gastec with the hands-on aspect of training

you can enrol so it’s not a cold start. For some participants, it’s a refresher as they typically return every five years as there’s always new developments in the technology. We were also classed as an ‘essential’ business during the pandemic, which means we’ve invested heavily in ensuring we have a safe environment for installers.”

Philip goes on: “There’s no ‘typical’ participant as we get a mix of small family businesses and sole traders. Demand remains high with a steady flow of around 100 installers through our door a month but I think there’s scope for more technicians to get involved.

“We recognise it takes time away from the day job and it’s a financial commitment, but with the current discounts for our OFTEC courses through BEIS funding, it’s a great time to invest in your skills and put yourself in prime position for the changes coming down the track,” Philip concludes.

Upon completion, participants can apply for MCS certification to install heat pumps through government schemes such as the Home Upgrade Grant or Boiler Upgrade Scheme. They will also be able to self-certify their installations as compliant with Building Regulations. ◼ phamnews.co.uk/623/42

A series of videos cover a wide range of topics, from product basics, correct installation and commissioning, all the way to customer care and common troubleshooting scenarios. The Wiser course requires users to pass short multiple-choice tests, which awards installers their Wiser Approved status and certificate on completion.

The benefits of becoming a Wiser Approved Installer include a listing on the Wiser consumer website, helping to generate new sales leads from homeowners in their area, a free 5-year warranty on registered Wiser kits, which also count towards Wiser Rewards, VIP technical support, and pricing perks in the priority shop.

Other modules also available on 9° Know How, for installers to expand their knowledge and complement their Wiser Approved Installer status are on Drayton’s TRV range, including the new auto-balancing TRV, and the new Digistat heating control, with the addition of an all-new module on Motorised Valves.

◼ phamnews.co.uk/623/43

Electric specialist shares the net zero knowledge

Leicester-based Fischer Future Heat has announced a new series of free training courses giving installers and heating businesses the opportunity to boost their net zero ambitions.

The electric heating specialist is providing a hands-on classroom-based training approach to allow companies to upskill their trade force to renewable technologies whilst future-proofing their businesses with essential knowledge of air source heat pumps, electric boilers, electric water heaters and Fischer’s HeatCore radiators.

Installers can learn all about the Fischer range of products with the added option of buying direct from the manufacturer. Fischer is also offering regular contractor opportunities for installers who successfully complete the course.

◼ phamnews.co.uk/623/44

Business Edge Ltd offers a range of courses for heat pump installers, including the following: Category 1 F Gas course (3 or 5 day), Low temperature heating and hot water systems in dwelling, and Safe handling of flammable refrigerants.

For those not familiar with low grade heat systems and correct sizing of heat pump systems, the low temperature course is strongly advised as it will help prevent problems with system selection.

The most popular variant of the F-gas is the five-day course. This consists of full pre-assessment training on all practical activities, including the following:

• Pipework preparation/selection and jointing

• Pressure strength/tightness testing

• Evacuation and dehydration of systems

• Charging of systems with the correct amount of refrigerant

• Commissioning of systems

• Leak testing of systems

• Recovery of refrigerant

Each candidate is given their own training rig to enable all attendees to complete each practical element enough times, so they are comfortable with the procedure and are fully prepared for the assessment.

◼ phamnews.co.uk/623/45

With more homeowners looking to installers for advice on efficiencyimproving upgrades, such as fitting smart heating controls like Wiser, Drayton is highlighting its free online ‘9° Know How’ academy, home to the Wiser training module. The simple, easy-to-follow course explains the smart heating control, as well as how the system can help improve energy efficiency.

36.indd 1 30/05/2023 13:07

Helping UK installers to prepare for a green future

Launched at a special event at the House of Lords in April, Vaillant Aspire is a new learning pathway designed to upskill UK heating engineers to fit heat pumps. The training programme follows the company’s in depth research into installer attitudes to heat pump training, which has helped to highlight some of the barriers and motivators behind learning new skills.

The aim of the programme is to enable existing heating engineers to expand their business by offering low carbon solutions and help them to become MCS accredited. It is hoped that the training initiative will help to increase the number of MCS registered installers and thereby enable more installers to access grants on offer from the government’s Boiler Upgrade Scheme (BUS). The investment an

installer will make to complete Aspire training will be offset by discounted registration for both MCS and NAPIT accreditation.

Offering a modular approach to suit individual needs, each Aspire ‘learning journey’ will be personalised, based on the installer’s existing qualifications, starting with theory-based modules covering a variety of subjects from heat loss and system design, to commissioning the heat pump and setting up controls. Training will include a mix of online and face-toface modules held in one of Vaillant’s six Centres of Excellence. As most installation businesses are small enterprises, Vaillant will also offer guidance on implementing a Quality Management System and customer service, part of the necessary processes to join a Competent Persons Scheme or become MCS registered.

Participants taking part in Aspire will also have access to Vaillant’s system sales and design team who will be able to offer advice and guidance on best-practice system design or deliver the full design, depending on the type of MCS accreditation the installer requires. In addition, the company’s service team will provide on-site support to ensure an installer’s first installation meets industry standards.

Installer survey

Speaking at the official launch of the training initiative, Mark Wilkins, Vaillant’s technologies and training director, presented the key findings of the company’s installer survey, which helped to develop the Aspire learning pathway.

“It’s clear that the target of installing 600,000 heat pumps by 2028 will be a significant challenge, and part of that challenge is building

a community of expert installers,” said Mark. “The launch of Aspire will be a significant step in achieving this goal, to ensure that consumers can find appropriately skilled installers for heat pump installations, as well as traditional heating systems.”

Vaillant surveyed more than 1100 and was encouraged by the great majority of those who took part recognising a need to train, with 87% of installers answering ‘yes’ or ‘maybe’ when asked if they were interested in undertaking air source heat pump training in the next 12 months.

The top three motivators of these installers looking to undertake heat pump training were future-proofing their business or career development, the benefits for the environment by supporting the net

zero agenda, and personal financial benefits from installing a diverse range of heating technologies.

Of the 994 installers surveyed by Vaillant who expressed an interest in upskilling, 55% felt that they would prefer ‘entirely in-person training’ when it came to air source heat pumps, whilst ‘a combination of in-person and online’ was preferred by 40% of those surveyed.

It has been estimated that 40,000 heat pump qualified installers will be needed to achieve government targets. However, as most installers will also continue to service and maintain gas boilers, at least in the short to medium term, Vaillant estimates up to 100,000 installers will need to be trained – and Aspire is viewed as a major breakthrough in helping to achieve that objective.

◼ phamnews.co.uk/623/46

With the launch of its Aspire training programme, Vaillant has responded to feedback from installers and hopes to make it easier for them to get the training they need to become competent in installing heat pump technology.

Training & Education

Design or installation: there’s a course for each

Installers interested in learning about the design and installation of heat pump systems can turn to Steve Willis Training, which is offering two different courses, with dates in June and September currently available.

The first course is the Installation, Commissioning and Servicing of Air Source Heat Pumps (non-refrigerant system) OFT21-504A, which covers areas including health and safety, regional legislation and requirements, safe electrical isolation, factors to be considered before and during installation, filling and flushing, appliance installation, soundness tests, operational checks and procedures, and fault finding.

The second course is the Design of Heat Pump Systems OFT21504D, which covers sizing of systems and selection of components, legislation, ground source collector circuit design and sizing, open and closed loop systems, heating circuit design, energy efficiency, pipework, heat emitters and low temperature hot water system design. ◼ phamnews.co.uk/623/47

First 400 places offer free heat pump training

The heat pump installation training offered by the Building Engineering Services Association (BESA) is designed to upskill the workforce in response to the growing demand in the market. The course is a blend of practical training and online learning, with the first 400 places offered free of charge, thanks to increased government funding.

The new hybrid course is being delivered through the Association’s online training academy and will run until the end of July. It includes a two-day practical element as well as five hours of online theory which can be completed in ‘bite size chunks’

Product and specialist knowledge in one day

Free training courses from Alpha are aimed at helping installers improve their product knowledge and to support them in the transition to renewable heating systems. Available at various locations nationwide, Alpha’s in-house specialists provide practical advice on a range of courses designed to educate, no matter the level of experience.

at the convenience of the student.

The two days practical and final assessment will take place at one of BESA’s approved local colleges or training centres. On completing the training, students will be able to correctly specify and install low temperature heating systems, accurately size components, commission, and handover systems properly, as well as carrying out lifecycle maintenance. This will provide the technical competence for businesses to be guided through the MCS-accreditation process.

◼ phamnews.co.uk/623/48

Better access to renewables for installers in Scotland

Following the launch of its E-Tec Hybrid, Alpha recognises that many installers will be needing support with the transition to renewable heating systems. It is therefore running a one-day Hybrid Heat Pump course that covers: key features of the Alpha hybrid solution; considerations when fitting a heat pump; system design; positioning; and installation.

Alongside this, Alpha continues to run its Domestic Boiler and Commercial Boiler Courses. Both one-day sessions offer interactive experience of installation, commissioning, servicing and diagnostics of the range of high efficiency domestic and commercial boilers. Available to Gas Safe registered engineers, attendees receive first-hand experience of installation, commissioning, servicing and diagnostics. As with the Hybrid course, there is no charge to attend these, and refreshments and lunch are provided.

◼ phamnews.co.uk/623/49

Renewable center opens up at Harlow

A partnership between Mitsubishi Electric and Harlow College has established The Renewable Energy Training Centre, which aims to train the next generation of heating engineers in the use of green technologies.

Extending the reach of its Glasgow Centre of Excellence, Vaillant has opened a new partner centre in Aberdeen, Scotland, in collaboration with the Aberdeen Training Centre, to provide expanded training facilities and support for installers transitioning to heat pumps and low carbon technologies.

The new centre is intended to increase accessibility to low carbon training for installers across Scotland who previously may have been unable to attend courses in Glasgow. Several key products have been installed at the centre, including the aroTHERM plus air source heat pump, so installers are able to get valuable hands-on experience of the technology, as well as having the opportunity to ask questions in a training environment.

Speaking about the partnership, Mark Wilkins, training and technologies director at Vaillant, says: “We’re delighted to be able to further expand our comprehensive training offering to even more installers, ensuring the necessary skills and knowledge are in place to enjoy a successful and rewarding career in the industry.”

Steve Anderson, MD at Aberdeen Training Centre, adds: “With many parts of Scotland being remote, access to training can be challenging. Our partnership with Vaillant opens the doors for even more installers looking to invest in training, ready for a low carbon future.”

◼ phamnews.co.uk/623/51

The new centre will train students on installing and maintaining renewable energy appliances. Work stations will allow them to develop an understanding of how to install and maintain air source heat pumps. The college tutors are certified to a minimum of NVQ Level 3 as qualified plumbing and heating engineers. They have also undertaken specific Ecodan product installation training at  Mitsubishi Electric’s Training Centre in

Hatfield, Hertfordshire.

The centre will also be fully equipped with six Mitsubishi Electric Ecodan air source heat pumps, roof-mounted photovoltaic solar panels, associated collection points and energystorage unit, and two electric vehicle charging points. The solar panels will provide enough energy to power the centre, and any extra energy will be put back into the National Grid.

to be working with

support their Renewable Energy Training Centre. Collaborations such as this can help ensure that future generations have access to the training and knowledge needed to build a greener, more sustainable future as we aim to achieve net zero.”

◼ phamnews.co.uk/623/50

Path to join WIAPS approved contractor scheme

The Water Regulations course from LCL Awards has been officially recognised by Water Regs UK as meeting the minimum competency requirements for plumbers who wish to join the WIAPS Approved Contractor Scheme.

The course leading to the LCWR23 is a necessary requirement for qualified plumbers (holding as a minimum an NVQ Level 2) looking to join

their local Approved Plumber Scheme (WIAPS) or WaterSafe.

It covers the background and legislation relating to the Water Regulations, including design and installation requirements for water fittings and pipes in both hot and cold-water services. In addition to featuring internal water-based systems, such as WCs, baths and sinks, the qualification also covers the regulations relating to external water supplies, for agricultural or similar use.

◼ phamnews.co.uk/623/52

Russell Dean, Mitsubishi residential product group director, says: “We are thrilled

Harlow College to

Steve Anderson, MD at Aberdeen Training Centre

Water & System Treatment

Why it’s time to spread the word about water softeners

With many consumers unaware of the environmental, financial and lifestyle benefits that water softeners have to offer, it’s up to installers to spread the word says Dario Palumbo from Monarch Water.

As energy prices continue to break the bank for consumers and the negative environmental impact of our consumption of electricity, gas and water receives greater focus, it’s vital that installers help the UK to reach its net zero targets.

One way which heating and plumbing installers can increase their revenue, while helping their customers reduce their energy consumption and bills, is to champion water softeners and explain the numerous benefits they offer.

Ground zero

The iconic white cliffs of Dover are synonymous with the geological makeup of the UK. The chalky white cliffs are formed from limestone that has built up over the years and is partly the reason 60% of the UK’s water supply is hard.

When it rains water soaks into the ground and as it moves through the soil and rock it comes into contact with minerals, such as magnesium and calcium. The water dissolves and carries these minerals, which then enter the UK water supply. Depending on where you are in the country will impact on how hard or soft the water is. The harder the water, the more minerals it contains.

Risky business

When heated, hard water can damage household equipment, such as boilers, washing machines, dishwashers and showers, as the minerals calcify to form limescale, which clings to heating elements.

According to British Water, just 3mm of scale on a heating element can reduce its efficiency by 24% because it has to use more energy to heat water since it needs to heat the scale fi rst.

BY NUMBERS

 An easy to use Water Quality Test Kit is a quick way to demonstrate the quality of water in the system

Not only does this mean that equipment will cost more to run, but the lifespan will be greatly reduced too.

Sustainable approach

There’s a simple way that consumers can improve their homes’ efficiency and reduce energy bills and that’s by investing in a high efficiency water softener. These appliances can also offer installers another lucrative line of revenue too. Encouraging customers to invest in the latest generation of water softeners will not only help them improve energy efficiency around the home, but improve wash results from dishwashers and washing machines, and produce noticeably softer skin and hair too. Water softeners are compatible with any type of boiler, so all hard water homes can benefit from installation. At a time when budgets are tight, consumers may be reluctant to invest in a water softener, so it’s important that installers explain the financial and lifestyle benefits these products offer. Seeing is believing, so take a used heating element covered in scale or test the customer’s water so they can see for themselves. At Monarch Water, for example, we have an interactive water hardness checker on our website where installers and customers can input

 Monarch Water’s Ultimate range of water softeners includes battery and mains powered models, with units designed to meet the

their postcode to see how hard their supply is.

Inside job

Water softeners work by removing the calcium and magnesium that together cause limescale from hard water, using resin beads. These minerals cling to the beads, softening the water. When the beads need to be cleaned the water softener automatically begins a regeneration process that removes these minerals and sends them to drain.

The great thing about high efficiency water softeners is that they not only prevent any new scale forming, but also remove any existing limescale too –offering whole house protection. They can also help households make savings on hard water costs of up to £600 a year, making payback relatively quick.

The most efficient water softeners feature innovative technology, such as Opti-Brining, which means the units only regenerate when needed, saving both salt and water.

They can also be quick and simple to install, particularly if they come complete with equipment such as a Rapid-Fit bypass, as this removes the need for 80% of the components previously required to fit a water

Quality counts

When it comes to recommending products to your customers, it’s prudent to stick to brands with a proven track record for excellent aftercare and that are approved by the Water Regulations Advisory Scheme (WRAS) to ensure that they are compliant with Water Supply (Water Fittings) Regulations or Scottish Byelaws. Additionally, it’s important to check out the sustainability credentials of the water softeners being installed. Brands like Monarch Water, for example, plant a tree with Ecologi for every invoice raised.

Sustainability is a vital issue that installers need to highlight in their work and encourage customers to take into consideration in their home. By installing high efficiency water softeners, installers can make significant lifestyle and environmental improvements while increasing their revenue. Water softeners are not only good for people, but the planet too. ◼ phamnews.co.uk/623/53

Dario Palumbo Marketing manager from Monarch Water

Test, flush and filter service gets a result

When World Cup-winning rugby player, Steve Thompson, put a call out on social media about a problem he was having with his heating, ADEY and Sure Maintenance were quick to step in and help.

During the cold snap of December 2022, Steve Thompson – who played hooker for Northampton Saints and England –noticed that the radiators in his 1930s semi-detached house were not working properly. They had multiple cold spots and even when the heating was turned right up, rooms were still cold. With four young children and temperatures consistently below freezing, he was keen to get it sorted.

“If we’d been living in Northampton, I’d have known exactly who to call, but since moving to Northwich just under a year ago, I didn’t know where to start,” says Steve. “This was made even more difficult as my early onset dementia diagnosis means it’s much harder for me to make decisions. Something that before I would have had no problem doing without second guessing myself now panics me, so I took to Twitter to see if someone could help.”

Spotting Steve’s request, ADEY got in touch and recruited the help of local heating engineers, Sure Maintenance.

“It was such a relief when ADEY reached out,” continues Steve. “They sent over references for Sure Maintenance and arranged for them to give me a call. Even before they came out to the house, they tried to help me over the phone first, before sending someone to check the system. When the gas engineer arrived, he knew instantly that I had issues with the water in my system. He took a sample of it from one of my radiators and the results were shown to me immediately. I didn’t realise that it would be the water in the radiators causing the problem.”

ProCheck for the pro

To check the quality of the water, a water test was carried out using ADEY ProCheck, a digital test kit which gives instant, on-site lab-style results using a smartphone. This revealed that there was a significant build-up of magnetite that was causing the reduced radiator heat output.

“We sent a manager out to Steve’s house to check there wasn’t an issue with any of the boiler components,” explains Pat Coleman, MD at Sure Maintenance. “But the water test confirmed that the system needed flushing, so we arranged a date for our engineers to return.”

Using the MC3+ cleaner to help lift the sludge and the MagnaCleanse system flush meant the system didn’t have to be drained down and the flush could be carried out in one day without turning the heating off and keeping Steve’s home warm at the same time.

“The guys who came out explained what they needed to do really clearly,” says Steve. “You hear so many horror stories about people being ripped off, but I felt reassured all the way through the process.”

Water & System Treatment

After the system had been flushed, a MagnaClean Professional2 magnetic filter was fitted under the boiler and dosed with inhibitor to keep the system protected from the damaging effects of magnetite.

“Both my wife and I noticed the difference immediately,” adds Steve. “It was such a relief to have the problem sorted and the radiators working properly. I’ll certainly be making sure I get an annual service from now on to keep things running smoothly. If it reduces the chance of this kind of thing happening again then it’s definitely worth doing.”

Claire Miller, marketing director at ADEY, concludes: “We’re delighted we were able to help Steve and together with Sure Maintenance, solve his heating system problem. It’s even better that it’s made him more aware of the benefits on ongoing system protection and maintenance. It’s the most effective way to ensure not only system efficiency but also reduce heating bills and carbon emissions.”

◼ phamnews.co.uk/623/54

Steve Thompson (right) with the team from Sure Maintenance

42 Water & System Treatment

42 Water & System Treatment

Easy and low cost way to provide magnetic protection

Easy and low cost way to provide magnetic protection

The RadMag is described as a simple and inexpensive way of installing magnetic protection in a heating system with a minimum of tools and without breaking into existing pipework. The product is designed in the UK and available through merchants supported by Navigator MSL.

The RadMag is described as a simple and inexpensive way of installing magnetic protection in a heating system with a minimum of tools and without breaking into existing pipework. The product is designed in the UK and available through merchants supported by Navigator MSL.

Fitted in minutes into most towel rail type radiators, the unobtrusive unit contains a highpowered magnet array that can be extended to optimise the ferrite capture area for magnetic metal debris circulating in the heating system. This can be removed periodically for inspection –typically every year when the boiler is serviced – then wiped clean and re-inserted to continue the removal of harmful ferrous particles in the system.

Fitted in minutes into most towel rail type radiators, the unobtrusive unit contains a highpowered magnet array that can be extended to optimise the ferrite capture area for magnetic metal debris circulating in the heating system. This can be removed periodically for inspection –typically every year when the boiler is serviced – then wiped clean and re-inserted to continue the removal of harmful ferrous particles in the system.

More compact water softener for UK homes

More compact water softener for UK homes

The non-electric and compact Sumo water softener is now available from Warringtonbased water treatment specialist Sentinel. The space-saving system (492 x 235 x 475mm) is easy to fit under a sink and has been designed to fit standard UK pipe sizes. It requires no power source and operates with metered softening and regeneration, thereby using less salt and water, saving costs on salt consumption.

The non-electric and compact Sumo water softener is now available from Warringtonbased water treatment specialist Sentinel. The space-saving system (492 x 235 x 475mm) is easy to fit under a sink and has been designed to fit standard UK pipe sizes. It requires no power source and operates with metered softening and regeneration, thereby using less salt and water, saving costs on salt consumption.

Regeneration takes just 11 minutes, minimising down time, while the WRAS-approved unit’s integrated bypass allows for simple maintenance. A water hardness adjustment dial facilitates precise and easy adjustment to the water hardness of the area where it is

Regeneration takes just 11 minutes, minimising down time, while the WRAS-approved unit’s integrated bypass allows for simple maintenance. A water hardness adjustment dial facilitates precise and easy adjustment to the water hardness of the area where it is

Enhanced three-in-one solution

RadMag’s inventor, Mark Norris, explains how he first came up with the idea for the product: “I recognised that manufacturers fit heating elements to them so why not a removable magnetic fi lter? A lot of heating engineers use the towel warmer to dose a system with cleaner or inhibitor, so why not also use it to fit a fi lter too?”

RadMag’s inventor, Mark Norris, explains how he first came up with the idea for the product: “I recognised that manufacturers fit heating elements to them so why not a removable magnetic fi lter? A lot of heating engineers use the towel warmer to dose a system with cleaner or inhibitor, so why not also use it to fit a fi lter too?”

Andrew Smith, Navigator MD, adds: “This is a simple but highly effective way of removing unwanted ferrous debris from a heating system. It’s a lowcost solution that improves the efficiency of the system, is simple and quick to install and equally easy to clean and maintain. Even the packaging is plastic-free and fully recyclable.”

Enhanced three-in-one solution

The SpiroCross air and dirt separator from Spirotech has recently been updated with a new look designed to save on space, installation and maintenance.

The SpiroCross air and dirt separator from Spirotech has recently been updated with a new look designed to save on space, installation and maintenance.

The SpiroCross AX-J represents the latest update to the company’s SpiroCross hydraulic balancing unit and sees the introduction of a new powerful external neodymium magnet, designed to optimise dirt separation and ensure even the smallest magnetite particles are removed from system water.

The SpiroCross AX-J represents the latest update to the company’s SpiroCross hydraulic balancing unit and sees the introduction of a new powerful external neodymium magnet, designed to optimise dirt separation and ensure even the smallest magnetite particles are removed from system water.

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Andrew Smith, Navigator MD, adds: “This is a simple but highly effective way of removing unwanted ferrous debris from a heating system. It’s a lowcost solution that improves the efficiency of the system, is simple and quick to install and equally easy to clean and maintain. Even the packaging is plastic-free and fully recyclable.”

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Collected contaminants can be quickly and easily removed from the SpiroCross AX-J using the draining valve, and can be carried out even while the system remains fully operational.

Collected contaminants can be quickly and easily removed from the SpiroCross AX-J using the draining valve, and can be carried out even while the system remains fully operational.

The brass 3-in-1 solution, which combines hydraulic balancing, air and dirt removal, is suitable for domestic and light commercial heating systems. It is available in three sizes and comes with a 20-year warranty.

installed, while the transparent cover ensures quick and easy visualisation of system cycles and salt levels.

With the introduction of the water softener, the company says it can now offer a complete range of domestic and commercial water treatment solutions –complementing its additive and magnetic filter range.

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installed, while the transparent cover ensures quick and easy visualisation of system cycles and salt levels. With the introduction of the water softener, the company says it can now offer a complete range of domestic and commercial water treatment solutions –complementing its additive and magnetic filter range.

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The brass 3-in-1 solution, which combines hydraulic balancing, air and dirt removal, is suitable for domestic and light commercial heating systems. It is available in three sizes and comes with a 20-year warranty.

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Water treatment system with the X-factor

Water treatment system with the X-factor

A recent addition to the BOSS range of products from BSS is the X-POT fi ltering system that uses patented components to treat water by fi ltering and cleaning a concentrated percentage of the water every time it circulates around a system.

The company says it has been designed to deliver maximum efficiency and increase the lifespan of system components.

A recent addition to the BOSS range of products from BSS is the X-POT fi ltering system that uses patented components to treat water by fi ltering and cleaning a concentrated percentage of the water every time it circulates around a system. The company says it has been designed to deliver maximum efficiency and increase the lifespan of system components.

The X-POT system continuously fi lters a percentage of water every time it circulates around a closed loop system and includes a non-magnetic cartridge fi lter and magnetic grate which combine to extract suspended solids at the size of 1 micron and above.

The X-POT system continuously fi lters a percentage of water every time it circulates around a closed loop system and includes a non-magnetic cartridge fi lter and magnetic grate which combine to extract suspended solids at the size of 1 micron and above.

The automatic air separator also ensures that any micro-bubbles and

The automatic air separator also ensures that any micro bubbles and

air are eliminated from the system, which reduces corrosion rates and stress on system components. This means that the cleaning of fi lters and dosing of water treatment chemicals can be achieved simply and safely without the time-consuming need to shut systems down.

air are eliminated from the system, which reduces corrosion rates and stress on system components. This means that the cleaning of fi lters and dosing of water treatment chemicals can be achieved simply and safely without the time-consuming need to shut systems down.

Another recent addition to the range is the BOSS  Y-MAG Magnetic Strainer (pictured left), designed to protect pumps and heat exchangers from unwanted foreign materials.

Another recent addition to the range is the BOSS  Y-MAG Magnetic Strainer (pictured left), designed to protect pumps and heat exchangers from unwanted foreign materials.

Featuring a patented dry pocket magnetic fi ltration system, which is said to outperform traditional Y-Type strainer technology, it offers fi ltration at a level of 30 mesh/550 micron via a stainless steel strainer mesh – helping to maintain and improve component performance and thermal comfort.

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Featuring a patented dry pocket magnetic fi ltration system, which is said to outperform traditional Y-Type strainer technology, it offers fi ltration at a level of 30 mesh/550 micron via a stainless steel strainer mesh – helping to maintain and improve component performance and thermal comfort.

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Water & System Treatment

Get a better angle on installation under the boiler

The Fernox TF1 Sigma UB Filter is a system filter that breaks from tradition by allowing horizontal installation at a 90° angle, directly under the boiler, close to the wall and with direct connections to the system. It is an easy to install option even in the most restricted of spaces and has been developed for use with concealed pipework.

The design of the filter means it captures the maximum amount of circulating debris possible. System water passes through the

manifold into the filter’s main body, where the magnetic debris is transferred directly to the powerful, neodymium magnet. This protects the boiler, optimises boiler efficiency and prevents system breakdown. Installers will appreciate that the drain valve provides a robust service point that allows the filter to be emptied without the risk of spillage. It also acts as a convenient dosing point for the Fernox Express chemical water treatment range. As the system does not need to be drained down it helps to save time on site, so cleaning and dosing can take place in less than two minutes, making compliance with BS 7593:2019 as well as Part L of the Building Regulations simple.

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Heating additive saves on energy

EndoTherm is an energy-saving additive that can be added to heating systems to enhance the water’s ability to transfer heat. The company claims up to 15% saving on heating costs in wet systems, which has been verified both in laboratory and in real-world use. It works by reducing boiler and transport losses, improving warm-up time, and minimising excessive heating. The liquid can be added to any closed wet heating system, domestic or commercial. The treatment is installed at 1% of water volume, so a typical house needs 500ml to 1 litre which can easily be installed through a filling loop, radiator or magnetic filter.

The return on investment is now typically less than 6 months, says the company, and it works as soon as it is installed, lasting for up to 10 years. The product is noncorrosive and is supported by major boiler manufacturers.

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Clearing up the confusion: grey means heat pumps

In light of some confusion over incorrect specification of magnetic filters on heat pump installations, Inta has designed its IntaKlean HP Magnetic Air Source Heat Pump Filter in grey to distinguish it from the model used on gas boilers.

Inta MD Stuart Gizzi explains: “We’ve heard reports of breakdowns on heat pump installations because the wrong type of magnetic filter has been installed. It’s really easy to see how mistakes have been made, because the heat pump and gas versions look identical, made from robust black plastic.

“Luckily, the solution is just as easy. Change the colour of the filter body, to make it instantly recognisable as a heat pump fitment. So we are the first manufacturer to introduce the colour coded grey IntaKlean HP – a multi-layered direct filter, with high magnetic strength, designed and coloured especially for heat pumps.”

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Product News 44

Stelrad goes electric with new offering this autumn

With the launch of its new Electric Series, radiator manufacturer Stelrad is venturing into the electric heating market for the first time. The collection will be available through merchants from September this year.

The company says around a dozen radiator models will be available, along with a selection of towel rails specifically targeted at bathrooms and en-suites. The radiators will come in white as standard, with select models offering anthracite grey and chrome colour options. They will also offer energy-saving features and control options, like Wi-Fi connectivity and open window detection. There will be a number of other features that enable these radiators to offer heat in a flexible, energy effective and cost effective way.

Chris Harvey, Stelrad’s head of marketing for the UK and Ireland, says: “The new range offers a selection of radiators and towel rails with our

unbeatable quality and design to suit every area in the home and to match or contrast with décor in every room. The selection includes radiators that are dry, dry stone and fluid fi lled, offering a full choice of options within the technology. Some of the new radiators will be ‘three in one’ options, featuring a fan heater at the base of the radiator and manual controls that allow you to use the towel rail and the fan heater individually or together.”

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Streamlined installation and efficiency

New to the Baxi line-up are the 600 and 800 Combi and System boilers specifically designed to make installation and maintenance even smoother. Improvements include a pre-heated siphonic condensate trap, which prevents freezing and boiler lockouts in adverse winter conditions, a combined PRV and separate primary boiler drain, and colour coded wiring blocks for easier wiring. Both ranges are also manually convertible between natural gas or LPG without the need for a conversion kit.

The new 30kW output in the 800 means the complete range offers outputs in the region of 24 to 36kW for Combi boilers and 15 to 30kW for System. With a top central flue and pipe-behind facility, as well as naturally stronger and more corrosion resistant brass hydraulics, they are designed with installers in mind. All boilers come with a stainless steel heat exchanger and are certified to run on an 80/20 blend of natural gas and hydrogen.

They also have Certified OpenTherm technology, which maximises their efficiency benefits when fitted and paired with Certified OpenTherm controls. When the new Baxi 600 or 800 Combi 2 boilers are fitted to the latest Baxi uSense 2, installers can meet mandatory Boiler Plus compliance requirements.

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MVHR meets Passivhaus new build standards

Sabik is the name of EnviroVent’s new MVHR (mechanical ventilation heat recovery) range, which is Passivhaus certified. The Sabik 350 and 500 series has been designed to provide balanced and sustainable ventilation for new and refurbished homes, incorporating modular features, with userfriendly controllability.

The new products have significant airflow capacity of up to 414m³hr and 601m3hr respectively, and are suitable for handing airflow directions and drain on site to offer flexibility when it comes to ducting

Energy efficiency at the heart of the DT4

configurations.  These modular units incorporate a range of features as standard, including integrated relative humidity sensor, touchscreen controller and frost protection.

Optional features of the Sabik 350 and 500 systems include

a pre-heater, volatile organic compounds (VOC) sensor, wall spacer bracket for tight installations, and constant flow module which provides the ultimate versatility.

Mark Isles, new build director at EnviroVent, says: “These high efficiency whole house ventilation systems are a major innovation in ventilation system design, as part of our commitment to helping the new build sector meet increasingly stringent ventilation and airflow requirements. The Sabik 350 and 500 Series includes modular options offering Passivhaus compliance and incorporates key features as standard, including on site unit handing configurations providing installer flexibility, in addition to optimised ventilation, good indoor air quality and reduced overall energy consumption.”

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Responding to installer and consumer energy efficiency challenges, Resideo has introduced the new Honeywell Home DT4 room thermostat range. With a slim modern design that blends into the décor, the DT4 can be integrated into both new and older style heating systems. It gives installers a versatile solution to help their customers to improve the energy efficiency in their homes and can work with smart heat zoning solutions, including underfloor heating and heat pump solutions.

Notable benefits include backwards compatibility with existing Honeywell Home wireless products, with the potential to work with future green heating systems as they come along. The DT4 can be chosen as wired or wireless communication, with options for time proportional (TPI) or modulating appliance control. All products in the range work with boilers, zone valves, solid fuel heaters and electric boilers. The wireless and OpenTherm options work seamlessly with Resideo’s Honeywell Home evohome and new Honeywell Home HCC100 Underfloor MultiZone Controller.

A five-year warranty comes as standard. ◼ phamnews.co.uk/623/65

For further information about any of the products featured on this page, simply visit phamnews. co.uk/623/ followed by the relevant enquiry number.

The Ei3030 Multi-Sensor Fire and CO alarm from Aico combines optical, heat, and CO sensors for optimal fire and CO response. With additional features like dust compensation technology, easy installation, and compatibility with other Aico units, the company says it provides enhanced protection and simplified monitoring.

Michael Wright, product development manager at Aico, says: “The Ei3030 continues Aico’s pioneering development of multi-sensor fire and CO alarms for domestic properties by offering both multi-sensor fire detection and CO detection from one alarm. This maximises coverage whilst making installation simpler and easier. The alarm sits alongside the Ei3028 Multi-Sensor Heat and CO alarm, meaning users can achieve combined fire and CO coverage for all areas of the home from our flagship 3000 Series.”

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Elegant matt black joins mixer shower portfolio

Three new options have joined the Aqualisa AQ mixer shower range, bringing a matt black finish to the collection. Designed to make a striking statement in any contemporary bathroom setting, the AQ Matt Black showers are available in a choice of round or square dual outlet shower column, or a round bar valve option with adjustable handset.

Showers in this series are said to combine attractive styling with excellent performance, durability and safety features, including a maximum water temperature setting, with override button if a hotter shower is desired. Each bar valve is engineered from brass, and is equipped with safe touch thermostatic technology. Available now, the AQ Matt Black range comprises a round bar valve single outlet, round shower column with dual outlet, and square shower column dual outlet.

All AQ showers are supplied with easy-fit wall brackets, facilitating straightforward

installation. Both round models include a multi-mode adjustable handset with easy click spray control, delivering further versatility, and all handsets incorporate soft, rub-clean nozzles for quick and simple maintenance.

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Clearing the air with heat recovery

pollutants, such as radon gas. The Airhome units incorporate a heat exchanger responsible for transferring heat from the room’s stale air extraction circuit to the external clean air supply circuit. The Airhome units use a double flow system that extracts indoor air from wet areas like kitchens and bathrooms and filters out pollutants, contaminants, germs, and allergens.

They are specifically designed for false ceiling installation, and they come with interchangeable inlet systems, removable F7 filters, remote control, and IAQ sensors.

British boiling water tap manufacturer QETTLE has teamed up with PHAM News to offer one lucky reader the chance to WIN a QETTLE Original 4in1 100°C boiling water tap, worth £595. Plus, the prize includes a night

Prize includes a Norfolk getaway!

The Airhome range from Sodeca are heat recovery units for efficient ventilation in the home. Available in three versions Airhome-150, -300 and-350/V, they are designed for installation in false ceilings.

Heat recovery units are ventilation systems that help to improve indoor air quality and eliminate internal air

Smarter storage solutions for the modern bathroom

With the idea that great bathroom design incorporates clever storage solutions, Harrison Bathrooms brand Scudo offers a range of furniture choices to create a stylish and practical space.

It offers both fitted and modular furniture options to provide versatile storage solutions for towels, toiletries, and bathroom accessories. The newest range, Alfie (pictured), is a modular collection that includes an open unit for customers who prefer an open storage solution to display their bathroom accessories.

Peter Woodward, marketing manager at Harrison Bathrooms, says: “A bathroom is a space to unwind and relax, and it’s difficult to do so if there is clutter

The main features of the Airhome include air treatment, filtering, zone airflow control, controlled mechanical ventilation, high efficiency, low consumption, thermal and sound insulation, and a heat exchanger. Additionally, Sodeca offers a wide range of accessories compatible with the double flow system with heat recovery.

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QETTLE is the boiling water tap that won’t bust the budget. Designed and engineered in the UK, QETTLE’s unique 4-in-1 design is completely mechanical. The tap has no dependence on expensive electronic components, has been designed to be easy to install, is inexpensive to maintain and safe to use. Best of all, because a QETTLE dispenses at a true, 100°C, you can make a proper cuppa. Up for grabs is a chrome finished QETTLE Original. The tap comes complete with a 4L boiler tank, which delivers up to 8 cups of boiling water in one go, its filter system – which removes chlorine, chemicals and sediment – first filter cartridge and all fixings. Everything you need is in the box. A typical installation will take just a couple of hours from start to finish, and the tap is an easy retrofit. The boiler tank and filter system can be easily accommodated by a standard 600mm wide cupboard, and all you need is a 13 amp power socket, plus water pressure of 1.5 bar upwards.

HOW TO ENTER:

QWhat temperature water does the

(a) 98 °C (b) 75-98°C (c) 100°C

everywhere. At Scudo, we’re continuing to see a trend for storage solutions in bathroom design for both our modular and fitted furniture.”

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Product News

To complement its Megaflo brand, Baxi has launched a new range of direct and indirect hot water storage options. The new cylinders are said to provide a high performance and cost-effective option for heat-only and system heating set-ups.

Delivering up to 76 litres per minute of hot water at 3 bar pressure, the new cylinders provide the hot water performance without the need for additional shower pumps or tanks – even at low pressures.

The high-grade duplex stainless steel tank has a high corrosion resistance and strength-toweight ratio, while the insulated T and P valve and 50mm injected foam insulation offer great heat retention and energy efficiency. The direct and indirect models also feature an internal expansion with floating baffle, which provides neat and space-saving options for installers to offer customers and reduce overall installation time.

The indirect models also boast a high performance coil-in-coil heat exchanger, said to provide ‘exceptionally’ fast recovery times.

For peace of mind for installers and their customers, the range comes with a 25-year warranty on the inner tank and two-year warranty for all other components, subject to terms and conditions. All cylinders across the range are compatible with all system and heatonly boilers on the market, including those from Baxi’s latest 600 and 800 ranges.

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Ventilation works with semi-rigid ducting

The Lo-Carbon Multivent MEV range from Vent-Axia has been enhanced with the addition of the MVDC-MSH Uniflex MEV unit. It is offered to housebuilders as a simple and effective solution to help meet the Future Homes Standard. Designed specifically for use with semi-rigid ductwork, the

MVDC-MSH Uniflex MEV offers flexibility and ease of installation where space is restricted. The unit features all the benefits of the existing Multivent MEV range, with direct spigot

New City Plumbing is now offering a series of tools developed by Vericon Systems that allow private and social landlords to remotely monitor and manage heating systems using real-time data.

The main product on offer is the Boiler Control Module (BCM), a telematics hardware device that can be connected to each boiler in a housing portfolio. The BCM collects data in real-time, monitoring the health of the heating system and providing information on system efficiency. It also detects fault codes and notifies housing providers, enabling them to send the appropriate engineer with the necessary parts for repairs.

In addition to the BCM, Vericon has developed the MultiDot, which measures temperature and

Level access sliding door with no bottom rail

Kudos has expanded its Pinnacle8 collection of shower enclosures with new sliding door models that offer level access without a bottom rail, making it easier to step in and out of the shower.

Eliminating the bottom rail on the door gives it a minimalist appearance and makes it much easier to clean too. These new additions will be available in a choice of chrome, matt black or brushed gold profiles and in four sizes: 1200, 1300, 1400 and

Better moisture resistance and even cleaner cuts

1500mm, suitable for either a corner or a recessed installation.

As with all other enclosures in the Pinnacle8 range, these new options stand 2000mm in height and are produced with 8mm toughened safety glass throughout.

All glass panels come with LifeShield protection for easy cleaning and all doors with a ‘finger pull’ handle, with optional retro fit handle if required.

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Wall panel specialist Showerwall is upgrading the material used in its Laminate wall panels to Exterior Grade MDF for improved moisture resistance and to give installers the ability to make a cleaner and more accurate cut.

The new Exterior Grade MDF core board has an improved swell rate, which delivers enhanced moisture resistance. Meanwhile, the higher density enables a cleaner, more accurate cut for easier installation. The product remains FSC-accredited and sustainably sourced.

Customers will continue to enjoy the existing benefits of Showerwall laminate panels, which are offered in a choice of more than 40 designs, a 100% waterproof system, 30-year guarantee as standard, and a range of finishes including Showerwall’s Synchro registered embossed finish.

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connections to the company’s Uniflexplus+ semi-rigid ducting. It features four fully variable speeds (low, normal, boost and purge) and there is also a built-in humidity sensor enabling the system to boost automatically once the adjustable humidity threshold has been set. With the option of wall, ceiling and loft mounting, the unit is fitted with 90mm diameter extract spigots allowing quick connection to ducts.

Said to have best-in-class Specific Fan Power, the new product is recognised in SAP PCDB, and complies with Building Regulations ADF (System 3). ◼ phamnews.co.uk/623/71

humidity within a property. It alerts housing providers of potential mould and damp issues, allowing them to take preventive maintenance measures and advise residents on how to avoid conditions that can lead to mould.

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Golden tones bring the bling to bathroom refurbishment

With the brushed brass finish continuing to be a popular choice for bathroom projects, Bathrooms to Love, the brand from PJH, has launched a number of new brushed brass products to add to its growing collection, including this beautiful, classically-inspired ‘Berwick’ thermostatic shower mixer.

The Berwick Twin Outlet Thermostatic Shower Kit in Brushed Brass joins the Traditional Bathrooms to Love range and is the perfect partner for teaming up with other brushed brass products in PJH’s collection, such as brassware, enclosures, mirrors, lighting and accessories for a coordinated look.

With an exposed two-outlet valve to control temperature and flow, a fixed 200mm showerhead and a hand shower, the new Berwick Shower Kit features anti-scald technology for safety and peace of mind. An adjustable riser rail, 1.5m hose and period-style white ceramic levers and cross head handle allow for effortless control.

Quality and durability are assured due to Berwick’s solid brass construction, flawless brushed brass finish and great thermostatic performance, even at pressure as low as 0.1 Bar. A five-year guarantee is included.

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Direct and indirect models enhance choice

Tool for landlords to monitor boilers

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phamnews.co.uk/0523/152

Safety Products

Training & Assessments

MIDLANDS GAS ASSESSMENTS

Unit 1, Mainstream Way, Nechells, BIRMINGHAM B7 4SN email: mgabrum@tiscali.co.uk www.mgabrum.co.uk

Domestic Natural Gas & LPG Changeover, Energy Efficiency and Water Regulations. Un-vented, Part P Electrics, Training & Assessments. 0121 333 3903

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