Merchant News

New digital tools aimed at improving productivity

A new range of eBusiness tools has been launched by Wolseley Pipe with the aim of modernising business processes and improving and plumbing businesses, M&E contractors, and building services engineers. The digital tools have been split into three core services.

Firstly, improvements to its website (www.wolseley.co.uk) allow engineers and installers to check the status of their orders, view proof of deliveries, and access important documents such as invoices, credits, statements and quotes. In addition, customers can view real-time stock information for their local branch, order parts online, and pay outstanding invoices outside of branch opening hours.

Secondly, a new eSolutions tool allows customers to exchange information directly between their business and the merchant via existing backoffice systems without the need for manual keying, phone calls, or emails. As data can be exchanged in just minutes, it reduces administration costs and

Thirdly, designed for larger building contractors, Wolseley Pipe’s iHub solution takes information exchange a step further by integrating APIs into and mobile workforce platforms. The system uses real-time data to make informed decisions throughout the procurement process. phamnews.co.uk/

Delivery in just an hour

A new rapid delivery service has been announced by deliver products direct to site within minutes. Following a successful trial in Bristol, the omni-channel trade retailer will begin to roll out the service to meet the growing demand for speed and convenience from professional trades. new service comes with a £ delivery charge but will mean customers who need urgent supplies can order and receive their essentials within one hour, without losing time by leaving site. By the beginning of November, the plan is set to be rolled out to more than cities across the UK and then extended further next year.

John Mewett, CEO of tand how busy the nation’s tradespeople are and we are always looking for ways to provide our customers with even greater convenience.”

Card service partnership

Independent plumbers merchant James Hargreaves has teamed up with otherwise be considered too small by most card payment service providers.

SumUp Card Readers allow small businesses to take credit, debit and contactless payments anywhere with a SumUp card reader. all from one small device. There is no monthly fee or contractual obligation, just a % transaction fee. -of-the-art mPOS solutions,” readers are built with reliable technology that utilises the most secure card payment methods.”

James Hargreaves will be selling a range of SumUp card readers nationwide through its jh-sumup.co.uk website and its growing network of the card reader will be available for only £ until 20th September.