44 minute read
Products in Action
from September 2021
by PHAM News
Historic hotel, modern boilers Meeting the ventilation challenge
ATAG Commercial has supplied four floor standing XL-F boilers to the historic Littlecote House Hotel, Hungerford, replacing four longstanding units as part of a major plant room renovation. This was the first installation of the XL-F in cascade in the UK.
Founded in the mid-1500s, this Grade I listed Tudor manor has 208 bedrooms, a leisure club, restaurant and spa – all of which required a modern and reliable heating system.
In order to fulfil the hotel’s requirements, three XL210F boilers and one XL180F floorstanding boiler were specified and installed in early 2021. The whole process was undertaken and managed by Farehambased mechanical and electrical building service engineers, J&B Hopkins Ltd.
The new boilers benefit from dual heat exchanger technology, which provides built-in redundancy, while creating a cascade system within a single unit. The XL-F boiler is a ‘plug and play’ system, with the pumps, water non-return valves, and flue non-return valves neatly integrated inside, resulting in reduced set-up time and costs.
All models in the range benefit from an excellent footprint to power ratio which enables them to be fitted in small plant rooms. ◼ phamnews.co.uk/921/40 Ventilation solutions from Gilberts Blackpool have been used in the latest visitor attraction based on TV’s ‘I’m a Celebrity…Get Me Out of Here’. The 2500m2 facility in MediaCityUK, Manchester, includes climbing walls, zip wires and tree top trails.
Kimpton Energy Solutions designed and installed the mechanical building services for the back-of-house areas.
The ventilation equipment provided by Gilberts was designed to ensure adequate fresh air into the enclosed areas, and exhaust of used air, all while being unobtrusive in the customer facing areas. The solution was to utilise the company’s GSF omni-directional swirl diffuser with coanda plates to induct high volumes of air into the areas, without draughts or cold ‘dumping’. Gilberts’ GSXE exposed circular perforated diffusers provide extraction. ◼ phamnews.co.uk/921/39
Macerator pump keeps museum in ship-shape order
The Saniflo Sanicubic macerator pump has been specified for a replica of the famous ship, the Golden Hinde, known for circumnavigating the globe during the 16th century under the command of Sir Francis Drake. Sitting in dry dock, the replica ship is now a stunning floating museum and events venue near London Bridge.
A Sanicubic was first installed a couple of years ago in the dock beneath the ship to take the waste from two WC cubicles. It discharges waste up and along the dock walls through 35mm pipes to connect to the sewers above street level. When the team decided to install on-board facilities during the lockdown, Sanicubic fit the brief. Located beneath the floorboards in the bow of the ship, it is positioned to take waste from two new WC cubicles and basins as well as a new kitchen area in the galley. A dishwasher, sink and ice maker are all plumbed into the Sanicubic thanks to multiple outlets. ◼ phamnews.co.uk/921/41
Heat pump solution for new homes
The monobloc air to water Therma V heat pump by LG has been selected to provide heating and hot water for three new homes built by niche builder RS Construction in Sparkford, in the countryside just outside Castle Cary in Somerset. The three properties all benefit from high levels of insulation which make heat pumps the perfect solution for energy efficient, low cost heating and hot water.
Roger Walters of RS Construction says he only installs renewable heating systems now: “We only build three or four new homes a year but we build them to extremely high specification so that our purchasers get real value for money. The LG Therma V monoblocs are perfect for the quality of home we build and set something of a template for other housebuilders as we head towards 2025 and the government’s ban on the use of fossil fuel heating systems.” ◼ phamnews.co.uk/921/42
The practical and logistical benefits, as well as the price competitiveness offered by Circoflo’s range of underfloor heating solutions, have led to its ClipRail system being used for a development of nine
Builder opts for the ClipRail underfloor system Fresh air for
dwellings in rural West Yorkshire. football club Locally based R. J. Jones installed all of the plumbing and heating services throughout the new Equipment from National houses - five terraced and four large detached Ventilation has been specified properties. for the Middlezoy Rovers FC In the first five houses completed, R. J. Jones’s clubhouse. The Somerset-based engineers clipped the 12mm pipe runs down project used a mixture of three across Jablite insulation, ready for the flooring fans – Monsoon Zone 1 Silent fans, contractor to lay a conventional wet screed, and Monsoon ILF inline centrifugal connecting each circuit back to the plot-specific fans, and Monsoon ACF acoustic manifolds provided as part of the Circoflo package. inline fan – to provide effective The 133mm pipe spacing and good thermal ventilation in the function room, transmittance via the screed will help achieve very WCs, the kitchen, club room and good occupant comfort while assisting the heating changing rooms. systems to run at optimum efficiency. The new clubhouse replaced ClipRail is one of half a dozen UFH solutions offered an old WW2 building that had by Circoflo for the installation of high performance and previously been used as changing affordable heating in all types of projects. rooms. National Ventilation’s ◼ phamnews.co.uk/921/43 fans have been installed to help reduce the damp commonly associated with the wet areas in changing rooms, as well as eliminating any stale odours. In addition, the ventilation supplied means that the new function room can accommodate 200+ people to be in the room at one time.
“We were happy to offer our free ventilation design service to Middlezoy Rovers FC,” says Christian Rehn, national project and design manager at National Ventilation. “We arranged a site visit before designing the system and providing the design, specification and quotation to ensure the club had the right equipment to meet the ventilation needs of the project.” ◼ phamnews.co.uk/921/44
When it comes to connected heating controls, the market is ever-growing as new technology is introduced. One of the latest additions to the connected heating control space is that of Bluetooth, a technology that most installers will have heard of, but may not have come across in heating controls before. So, what do you need to know before recommending this technology to a customer?
What’s the diff erence between Bluetooth and Wi-Fi connectivity? Although both Bluetooth and Wi-Fi are wireless forms of communication, the two are very diff erent in terms of their capabilities. Whilst Wi-Fi allows devices to connect to the internet, Bluetooth operates via a short-range data transfer between two devices.
How far will a Bluetooth connection reach and can it be used remotely? A Bluetooth connection is only short-range, meaning that any app-operated heating control featuring this type of technology will only be connected to the system when the user is at home, as this will be within range of the thermostat. Depending on the size of the house and footprint of their property, some customers may fi nd that the Bluetooth range also extends into the garden or driveway.
Who is a Bluetooth heating control suitable for? The fl exible nature of Bluetooth connected products means that installers are able to off er a solution that meets the needs
Knowing about the benefi ts of Bluetooth
Bluetooth may have been around for quite some time, but it is one of the technologies that is more recently being incorporated into heating controls for a simplifi ed customer experience. Here Dave Kempster from Drayton answers some of the commonly asked questions about Bluetooth technology and how it can benefi t both installers and homeowners.
of any customer – whether they be a tech-savvy family looking to upgrade their system or an older customer who is simply after a control that they can simply set and forget about.
A heating control with Bluetooth connection is a great option for customers who may be looking for the convenience of altering their heating schedule on an app, like a smart control, but don’t necessarily need or want the ability to adjust their heating schedule when they’re out of the house. For many homeowners, this level of control would likely be more than enough while still off ering the level of convenience they’re after when it comes to managing the schedule easily.
This type of product is also ideally suited for local authority and social housing jobs, as well as private landlords. Over recent years, the interest in smart and connected technology has signifi cantly increased amongst tenants, with some taking it upon themselves to replace the system in place with a smart alternative.
A hybrid heating control, like our new Digistat, helps satisfy this demand, allowing tenants to benefi t from the ease-of-use
Dave Kempster
Future offi ce manager at Drayton
The flexible nature of Bluetooth connected products means that installers are able to offer a solution that meets the needs of any customer
of an app-controlled heating system, without needing to have Wi-Fi in place. Not only is this great for properties where change of occupancy may be quite frequent, but it also means that once a tenant has vacated the property, the short-range nature of a Bluetooth connection means they will no longer be able to access or control the heating system via the app on their phone at a later date.
New Digistat
The new Digistat is the fi rst hybrid heating control from Drayton that combines the familiarity and simplicity of its popular Digistat range with the connected technology found in smart heating controls. The Bluetooth connectivity allows a user to manage the system via the Wiser Home app where they can utilise the smart modes, such as Away Mode and Delayed Start, which off er 24% and 10% energy savings respectively.
Meanwhile, for extra convenience, Boost mode allows users to temporarily increase the desired temperature for a short period without having to adjust the schedule, whilst Timed Away Mode is ideal for pausing the schedule for longer periods of time, allowing users to set a start and end time and date, similar to a Holiday Mode function.
With the new Digistat, installation and handover is also easier than ever. Installers simply select one of the pre-set schedules for their customers, after which the homeowner can either tailor the settings via the thermostat or they can be directed to download the app where they can create a schedule suited to their daily routine. With the right system, such as the new Digistat, the app will be easy enough for users to navigate so that installers should experience fewer call-backs from customers unsure of how to adjust their settings.
As well as off ering installer familiarity and ease of installation, with the receiver of the RF models being compatible with the standard UK wallplate, the four variants of the new Digistat all off er key features such as the service interval and lockable installer settings, simplifying the selection process and streamlining the levels of stock kept in the van. ◼ phamnews.co.uk/921/45
CUT TO THE CHASE
Bluetooth heating controls are ideal for customers who like the idea of an app-controlled system without wanting to adjust their heating schedule when they’re away from home The Digistat range allows users to manage their heating system via Drayton’s Wiser Home app
TRVs – good things come in small packages
They may be relatively small cogs in a central heating system, but thermostatic radiator valves are essential to achieving system effi ciency and user comfort. Here, Gareth Ash from Danfoss considers the sometimes underrated role of the TRV in reducing domestic heating costs and carbon emissions.
Invented by Danfoss back in 1943, radiator thermostats (TRV) remain essential to achieving the optimum effi ciency of most ‘wet’ domestic central heating systems. This claim is supported by heating control tests carried out in the Energy House at Salford University. The results highlighted the importance of TRVs to ensure satisfactory heat distribution around a dwelling. If set up correctly they can help consumers cut their energy use by maintaining the required temperature for each room rather than just heating the whole house, including unoccupied rooms, to the same temperature.
While every professional installer will be familiar with fi tting TRVs, we believe the true energy-saving value of this essentially simple device is not always fully appreciated. In addition to the potential savings in fuel consumption already mentioned, when they are used as part of a hydronically balanced system, TRVs will also prevent unwanted overfl ows and wasted energy through the radiators. According to some fi gures, this could bring up to 36% of extra savings for homeowners compared with constantly open manual valves.
Informed choice
Although ostensibly working to the same principle, the TRV has evolved signifi cantly since the concept was fi rst introduced. There are now many more options on the market, including electronic solutions that use wireless technology to provide end users with eff ortless (and more energy effi cient) heating control via a smartphone app. This vast array of products can be daunting for even the most experienced installer. However, making an informed choice, rather than simply sticking with what you know or picking the cheapest option, can be key to keeping customers happy and securing new and repeat business.
Gareth Ash
Danfoss marketing manager
Understanding some of the main diff erences between the various products on the market, such as the type of sensor, can help avoid potentially costly call-backs if the TRVs don’t perform as promised. As every heating professional knows, TRVs work by sensing the air temperature around them and regulating the fl ow of water through the radiator they are fi tted to. Inside each TRV head is a sensor containing a material which expands as the room temperature warms up and contracts when it cools down. The sensor is connected to a valve seat inside the body that opens as the sensor contracts and closes as the sensor expands to allow more or less water through.
While this concept is in itself very eff ective, the material used inside the sensor will aff ect the TRV’s overall performance and accuracy. This is because diff erent materials have diff erent thermal properties, initially and over time. Needless to say, a TRV with a sensor that off ers a faster response to a change in ambient temperature means improved comfort and energy savings.
On average, response times range from just 1 minute for an
The RAS-B2 is Danfoss’s 2-in-1 temperature control and automatic balancing valve
Electronic TRV, 10 minutes for a gas sensor, up to 22 minutes for liquid, and as much as 40 minutes for a wax sensor. We believe this diff erence is something installers should be aware of when selecting TRVs for their customers.
Smart heating
Given the increase in smart home devices, from sound systems to refrigerators, it’s not surprising that heating controls have also got smarter, like the Danfoss Eco radiator thermostat, for example, which allows the programming of individual radiator thermostats via Bluetooth using the Danfoss Eco app. The intuitive app makes it simple for households to program the heating to suit their daily schedule and keep rooms comfortably warm when occupied, and cooler when empty.
An electronic plug-and-play solution, Eco demonstrates how TRVs have evolved to become part of the ‘Internet of Things’. Quick and easy to install, these next generation controls enable consumers to experience some of the key benefi ts of intelligent heating for a relatively low investment cost.
Balancing act
Although the process of hydronic balancing is sometimes neglected during the installation and commissioning of a domestic heating system, it is essential to ensuring that the system operates at optimum effi ciency for maximum consumer comfort at minimal operating cost. In a properly balanced system, water fl ows equally to individual radiators and prevents cold or hot spots emerging, or the property not heating at all. As well as the discomfort factor this can cause, the effi ciency of an unbalanced system is signifi cantly reduced, increasing energy consumption and fuel bills for consumers.
In another example of recent innovations in TRV technology, Danfoss has now created a high effi ciency TRV with a built-in diff erential pressure controller for fast and simple hydronic balancing. By demonstrating a constant fl ow in all conditions, the Danfoss RAS-B2 ensures each radiator receives an equal fl ow of hot water. This not only optimises comfort but also means that the return temperature is lower (condensing boiler effi ciency is best at below a return temperature of 55°C) and the pump can run at a lower speed. Furthermore, presetting of the desired fl ow is done on the valve, rather than on the lockshield, which it is estimated could save installers up to two hours of valuable working time.
Regulatory recognition
In light of the proven benefi ts, the latest version of the European Performance of Buildings Directive (EPBD) has made individual room controls, such as self-acting TRVs, a mandatory requirement (where feasible) for any new heating installation. And if they are not present in existing homes with radiators they should be fi tted when the boiler is replaced.
The long-awaited update to Part L is expected to follow the EPBD’s lead, which would mean installing basic radiator valves will no longer be an option. At Danfoss, we believe regulatory recognition of the TRV is good news for the industry and end-users. Properly selected and installed, modern TRVs off er an easy-to-fi t solution for heating engineers and an aff ordable investment for their customers with an estimated payback period of just two heating seasons. So let’s give the humble, yet mighty, TRV the credit it so clearly deserves. ◼ phamnews.co.uk/921/46
Why it’s so important to be open minded about controls
There are lots of factors to consider when choosing a thermostat, including matching the complexity of use to the user, but OpenTherm technology should be a no-brainer. Tristan James from ESi Controls explains how OpenTherm will enhance the energy efficiency of any heating system.
From sophisticated users who want the latest WiFi controlled options, to elderly or vulnerable people who need the simplest of controls to cope with their heating system – it’s vital that there’s a full spectrum of complexity available in today’s heating controls marketplace. We here at ESi are able to offer a control suitable for any home.
The decision as to which control system to include in a new build heating installation or a replacement project is not always straightforward, with a wealth of options available and a range of component combinations. It’s vital that the controls meet the requirements and limitations of the users. There is no point installing the latest WiFi or Bluetooth connected controls if the user is unable to fathom out how to use it. If they need a straightforward dial control, then that is what you should install.
Clever use of controls can help minimise energy consumption by ensuring each room is at the right temperature for comfort, whilst avoiding overheating. This will help to keep your customer’s home cosy and cut their energy bills too.
Tristan James
MD of ESi Controls
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Never over-specify a control that is beyond the user’s ability to grasp
Controls compatible with OpenTherm protocol enables greater energy efficiency OpenTherm facilitates communication between a modulating boiler and a room thermostat
t The new 6 Series WiFi programmable room thermostat complies with all relevant directives, incorporates the latest in energy efficiency technology and is OpenTherm compatible u The ESRTP4RF is a 7-day, 5/2 or 24-hour wireless programmable room thermostat
Open system
As well as offering Boiler Plus compliant units, we – a member of the OpenTherm Association – offer access to the OpenTherm protocol. OpenTherm is a nonmanufacturer dependent system of communication between modulating HVAC appliances and room thermostats. It consists of a communication protocol and an interface specification that allows modulating heating appliances to communicate directly with the heating controls within the property.
More and more appliance manufacturers are bringing modulating central heating systems onto the market – traditional boilers and renewable options – including many heat pumps. These appliances offer better efficiency and reduced environmental effects. However, to operate these appliances, a communication protocol between the appliance and the controller is required. It involves the addition of software only available to OpenTherm Association members.
By having constant communications between the thermostat and the boiler, the heating controls can accurately control the appliance’s heating output, ensuring the correct amount of heat is given to the heating system at the correct time. In terms of OpenTherm gas condensing boilers, this leads to significant energy savings by keeping condensing boilers in condensing mode for much longer durations.
Simple solutions
OpenTherm allows third party control manufacturers to create a wide range of simple control solutions for boilers. Over-complicated controls can lead to energy wastage, but simplified OpenTherm controls can lead to greater flexibility. By having a range of control solutions beyond the manufacturer’s own controls, installers have freedom of choice and the knowledge that whatever OpenTherm control they choose, the boiler would always run at its most efficient point.
Some OpenTherm thermostats can inform homeowners when they have run out of gas or the heating system has a leak, thanks to communications between the boiler and the thermostat. OpenTherm allows remote boiler diagnosis too, which can lead to service intervals being extended, reduced downtime and ultimately saving money. Whilst the amount that can be saved on energy costs by using OpenTherm varies between installations, 10% is a reasonable estimate, and up to 15% is not uncommon.
The beauty of OpenTherm is that it can be applied not just to modulation condensing gas boilers, but to any heating and hot water system that uses the OpenTherm protocol. So, an OpenTherm gas boiler and OpenTherm control fitted right now could be easily added to an OpenTherm heat pump and OpenTherm MVHR system in the future. OpenTherm can easily be changed and adapted.
Group effort
ESi is just one of the companies signed up to the OpenTherm Association, working together with the aim of introducing a wider acceptance of OpenTherm as standard in the UK. Manufacturers of boilers and controls that have already evaluated the OpenTherm protocol’s compatibility with their systems include major companies in Europe with an influence in the UK –wanting to see the acceptance of the OpenTherm protocol, here in the UK marketplace. Recognising the common sense in developing a common use ‘Open’ system here in the UK, the protocol importantly also has the support of industry bodies HHIC and BEAMA, who are committed to supporting OpenTherm’s wider introduction here.
Hit for six
For those keen to experience the latest in heating controls technology, we have launched a new, top-of-the-range 6 Series WiFi Programmable Room Thermostat, offering the latest in heating control for homes and commercial premises here in the UK.
Fully OpenTherm compatible, this new range of controls allows full control via the room thermostat or via a mobile phone or tablet, with a range of features to impress even the most demanding specifier, installer or homeowner.
It includes optimum start/ stop, domestic hot water (DHW) setpoint, hot water time and temperature control when working in conjunction with a wireless cylinder thermostat, full 7 day, 5/2 day or 24 hour programming options, a boost facility, a helpful holiday mode and is an ERP Class 5 Product. The new controls are available in white or grey. ◼ phamnews.co.uk/921/47
Understanding smart systems
Smart heating controls will play a key role in enabling the country to operate more sustainably, so it’s essential that installers fully understand their range of capabilities - says Richard Harvey from Wolseley Plumb & Parts
Everything is smart now, from phones to TVs, cookers to fridges and everything in between. Demand continues to rise for smart heating controls in particular, with several factors contributing to its popularity. Recent events mean people are spending more time at home, leading to an increased expenditure on domestic improvements. At the same time, hybrid work patterns are now in place, making it more imperative that heating systems can cope with an everchanging schedule.
Boilers providing domestic heating and hot water account for 80% of all energy consumption in the home. According to Beama, adding upgrades such as advanced room thermostats and thermostatic radiator controls can provide homeowners with a total reduction of 32% on their heating bills.
While demand continues to grow, there is still a hesitancy from installers to fi t smart systems into homes. Some harbour a fear that this technology is just another gimmick that will fade away without delivering the benefi ts. The basics Firstly, it’s important to remember that ‘SMART’ is actually an acronym to describe what devices are capable of – SMART stands for: Self-Monitoring Analysis & Reporting Technology. Traditional thermostats off er users basic functions including on/off , timers and essential temperature controls. A smart stat gives users complete management of their heating schedule through smartphones or tablets. They don’t even have to be in the home to set the temperature for rooms and start timers.
To enable homeowners to enjoy the benefi ts of smart heating, installers must learn new skills to fi t the most up to date systems. This requires installers training up to understand the benefi ts and installation techniques. Most smart controls providers off er this for free.
Multizone heating will be a staple of homes for the future. With the next update to the Building Regulations looking highly likely to feature energy
effi cient heating, installers must be profi cient in installing smart controls and not get left behind by the change. These controls will be a key enabler for meeting the new regulations. New Building Regulations will also accelerate the retrofi tting of heat pumps and hybrid heat pump systems to help that greener push. Richard Harvey With new technologies Commercial Director for Plumbing & comes new controls Heating at Wolseley Plumb & Parts and new knowledge to be shared with homeowners, so it’s important installers and their customers understand how to get the best out of each system. What you need to know Installers must get to grips with the basics by understanding the benefi ts of the latest smart heating systems to educate customers. From better effi ciency to providing less strain on heating systems (meaning less maintenance checks), it should all be highlighted. Thermostats from the likes of Resideo and Hive provide clear information regarding the current status of a system, including potential issues. The initial outlay for multiple sensors may seem steep for some, but the increased control on heating is a good talking point to advise customers. Most systems learn heating patterns and automate heating around the house, providing further effi ciency. Another huge benefi t is load compensation. This common feature in smart controls and thermostats helps maintain the user’s ideal temperature. Devices measure the gap between what the internal temperature is and what the user wants it to be before modulating the boiler, so it only uses just the fuel required to close the gap. Installers must also shake off the mentality of fi nding the cheapest option in smart heating. This is often counterproductive, as that system may not be the most suitable for the user. The future of smart heating is not too far away. A smart heating system will no longer be seen as a a gimmick, but as an essential part of our lives in the same way as smart speakers and doorbells. ◼ phamnews.co.uk/921/48
Preparing for a more energy
The Quantum range gives UFH installers wired and wireless mandate for individual room temperature control
Individual room temperature control will soon become a mandatory installation whenever a boiler is replaced under changes to Building Regulations.
The Future Homes Standard is the government’s commitment to ensuring all new homes will have low carbon heating by . The anticipated ban on gas boilers has been widely discussed, but what has seen less discussion are the interim changes to heating controls being introduced later this year to lay the foundations of
Higher standards
In October , an interim update to Building Regulations Part L for England and Wales will make it mandatory for each room of a property to have individual room temperature buildings. Where a property does not already meet this level of control, it will have to be installed whenever a boiler or heat source is replaced.
Until now, the requirement a replacement boiler has only been listed in the legislation as ‘good practice’, rather than a mandatory requirement, even though zoning was originally made a requirement back in . In properties with
Chris Ingram
Heating
CUT TO THE CHASE
In October, Part L will require each room of a property to have its own temperature control when a boiler is installed
For UFH systems, individual digital thermostats can be installed in each room
Modern controls can futureproof homes to be ready for low carbon appliances
radiators, the most common route to compliance will be to to each radiator, but what about heating (UFH)? Room by room
UFH systems are inherently temperatures and the way they heat the rooms, but modern control systems can take this using digital room thermostats and zoning to give homeowners better levels of comfort and
Fitting separate thermostats for each room allows you to control the temperature individually, something that from day one. Instead of always heating every room to the same temperature, a properly zoned system with modern controls will allow users to heat just the kitchen and bathrooms the living areas in the evening – adapting to whatever schedule works best for that household –
Take our Quantum controls thermostats can be installed in every room of the home, with both wired and wireless options to make them easy to digital thermostats that can be app-controlled and operated remotely through a smartphone or tablet, as well as manual dial thermostats for those who to-control user interface.
Each thermostat controls the property via the UFH system’s wiring centre, thanks to lowenergy actuators positioned on the manifold, ensuring heat is only delivered to that particular zone when it is needed.
Be renewable-ready
The Part L changes coming in October make individual room control mandatory when a boiler is being installed, but even in situations where the heat source isn’t being replaced, installers should be encouraging customers to upgrade their heating controls whenever possible while other remedial work is being carried out.
Advanced heating controls will not only boost a home’s bills and improving comfort levels immediately, but they will also help to futureproof that property’s heating system, ready for the day when legislation changes make heat pumps and other low carbon systems mandatory – and minimising the disruption that switching to a low carbon system may bring. system, installers should be asking if their customers want to make sure it is as easy as possible to switch to a heat every aspect of the system’s design to be renewable-ready, using modern controls and creating multiple zones with pipe layouts that will work boilers alike.
UFH has never been a onesize- -all solution – each system needs to be carefully individual needs of the property and its occupants. Changing legislation is putting even more emphasis on improving emissions, and installers can with a supplier who can tell you the right questions to ask before the installation starts, and who will design the system for you so you can give your customer the best possible service. Trust the experts
Our technical sales advisers provide detailed CAD plans and comprehensive installation instructions so that you have every installation a success. system for any installation calculations, so always trust the you, and we’ll be on hand at the end of a phone at every stage of the installation if you need any further advice. phamnews.co.uk/
Solutions that satisfy
All being well, a homeowner’s main interaction with their modern heating system won’t be with their boiler. That’s why controls are an essential part of any install.
From radiator valves to programmable room thermostats, controls can be key to improving the overall home heating experience and therefore, homeowners’ lasting impression of who installed their systems. where word-of- top priority. to provide the best possible service to their heating systems and boost the energy phamnews.co.uk
Comfort adjustment
With people working from home more than ever before, homeowners want to manage their heating changes in real time – wherever they may be. recommendations accordingly. For example, while the tech- settings, for many, the priority is a simple, easy-to remotely if they’re going to be home late.
Hello to Halo
- -set it on again when they’re on their way home. All of this can be good for landlords, too, by
Boiler Plus
Compliance is essential for installers as well. load compensation as standard – an easy way replacement combi boiler. among installers and homeowners alike for their
Smart way to help save energy costs
With increasing awareness of the need to save energy and build a more sustainable future, installers are expected to be able to from Resideo explains how the use of smart control systems have an important role to play.
With a target to install heat pumps every year by set by the government as part of its ‘ -point plan for a Green switch to this type of heat source in new builds by , the technology is playing an increasing role in decarbonising heat in our homes. However, focus on, as heating controls also play a big role in reducing carbon emissions.
Smart zoning
Due to the pandemic, we are now spending more time in our homes, meaning that heating demands are changing and increasing. A recent survey by Resideo of homeowners found that % would buy a smart thermostat to save money on energy bills, while % said this would also enable them to have greater control over the temperature feature available, customers can control the saving energy and money.
This functionality requires additional radiator thermostats to wirelessly measure and control installers a valuable opportunity to upsell to customers. In the case of evohome, up to
Rob Whitney
Senior sales development specialist at Resideo
BY NUMBERS
37%
the number of homeowners who say they would invest in a smart thermostat if they thought it would save them money on energy bills
24%
the number of homeowners who want a smart thermostat to have greater control over the temperature in their home
12
with the evohome system, up to can be created across the home without the need to disturb decor
The NEA Smart from Rehau can be programmed by a smartphone or tablet
the home without the need to disturb decor.
This can work for those installing a heat pump too. However, a heat pump which regularly that the amount of heat called for through the controls stays within the modulation capabilities of the heat pump.
Seasonal adjustment
As we head into the autumn and winter months, naturally the need to heat our homes increases, and we all know that temperatures can suddenly drop during transition months, leaving us with an unexpected chilly snap.
Advances in technology mean homeowners transition periods. Here the control monitors outside weather temperatures and communicates within the property, so that the system is running
Making even more of this function, the smart weather feature on our evohome system is energy usage based on the outside temperature, room temperature, the setpoint for the room, and a unique feature that learns the heat losses in each room.
This is particularly useful in rooms where poor insulation or large windows can make it feel less comfortable when the outside temperature drops. the set temperature when it detects a drop outside and automatically go back to normal when the outside temperature rises again. This keeps comfort levels of the room where they should be without using unnecessary energy.
The same applies to the warm weather saver option. Again, it will follow the set programme to run on cooler days but will automatically reduce or the room temperature increases.
Two-zone option for larger properties
A new two-zone combi kit has been added to Ideal Heating’s Halo controls range. The Halo Combi 2-Zone will allow installers to introduce the internet-connected control into larger properties with more complex heating needs. For homeowners, this will provide the option to set and adjust multiple heating schedules and temperature
The Halo Combi 2-Zone provides users with the all the same programme up to six heating periods and vary schedules from one day to the next. The upgrade will also fully integrate with the Halo Combi Wi-Fi’s smart features, allowing users to take advantage of internet connectivity and app-controlled heating, with the added option to adapt depending on the zone. The Halo Combi 2-Zone upgrade is fully modulating on both zones and comes with a twoyear warranty. It also provides enhanced load compensation and Boiler Plus compliance phamnews.co.uk/
Intelligent heating is convenient and user friendly
A new temperature controller has been added to Gira System product family. It works in tandem with the wireless Gira eNet Smart Home, as well as wired-in KNX systems like the Gira HomeServer and the Gira X1 mini server.
The new Gira room temperature controller uses a normal V power line so there is no need for extra cables, a network connection or even a server. Once installed, it can be activated manually on the display device or accessed via Bluetooth and the appropriate app on a smartphone or tablet.
The device allows users to set rooms so that the heating in each room is at the optimum level. For example, the bathroom heating shower of the day thanks to an automatic pre-heating function.
There’s also the option to boost the heating if there’s a sudden cold snap by turning up the heat via the app. the room controller has over frame variants to choose from, colours and materials.
Every aspect of the Gira heat elements are designed for easy upgrade the house by using the latest wireless solutions with ease.
With the Gira System , users are able to combine heating control with the control of home lighting and blinds, all easily accessible via the app. The degree of automation can be adjusted meet individual requirements. phamnews.co.uk/
Smart monitoring of remote HIUs
To complement its range of Heat Interface Units (HIU), Intatec has launched iPulse, a control and monitoring solution that helps heat network operators save time provide operators with diagnostic reports, operational history and other data through a centralised platform. for customers, with a full range of services, from support in HIU selection through all stages of sales, installation, commissioning, warranty support and servicing, to the annual customer billing.
Other key features include access to installation maps, HIU operating condition, and status reports, alongside the ability to remotely alter temperature settings. For those who use the Inta Hiper II HIU, the working alongside the product’s Modbus system. If there is an issue at any point in the heat network, an engineer can be called, knowing what the issue is.
Stuart Gizzi, director at Intatec, says: “We can work iPulse are available to all. Remote HIU monitoring has been the long-term objective for our industry - making an interface unit that is electronically controlled rather than thermostatically.” phamnews.co.uk/
‘A’ rated TRVs keep bills down
The Ecocal range of ‘A’ rated thermostatic radiator valves from Altecnic includes , and mm versions and anti-theft sensing heads. These brass in conventional twin pipe heating systems where the level of temperature control needs to be more accurate than is available through a manually operated valve.
Also available from Altecnic is its Dynamical TRVs, which allow the automatic dynamic balancing and pressure-independent adjustment of the thermal medium in radiators of two-pipe heating systems. The device, in conjunction with a thermostatic, electronic or thermoelectric control, combines of dynamic thermostatic valves in combination with thermostatic control heads makes it possible to keep a constant ambient temperature in the room where they are installed, phamnews.co.uk/
Care in the community
This year’s Gas Safety Week starts on 13th September and presents a great opportunity for installers to talk to customers about the need to take care of their gas appliances and the
Aimed at raising awareness of gas safety issues, Gas Safety Week is organised by Gas Safe Register and is designed to engage registered installers and the wider industry in promoting the gas safety community safety, highlighting ways we can not only ensure our own safety but also look out for our friends and
Research undertaken by Gas Safe last year, following the Covid-imposed lockdown, found that % of people surveyed intended to stay close to their neighbours after the pandemic, but there were gaps in their gas safety knowledge, with just % being appliances, and only % being able to identify all of to remind people that one small gas safety mistake could have devastating consequences on an entire
Jonathan Samuel, chief executive for Gas Safe Register, comments: “The last year or so has taught us the vital importance of helping and supporting keep community safety at the forefront of everything together we can keep the public informed of gas safety and help reduce the risk of dangerous gas appliances across the UK, helping the whole nation to stay gas
Spreading the word
Over the years, a number of installers have embraced the opportunity to spread the gas safety message and also promote their own business within their local free-to-use promotional materials has been produced to help get some of the key messages across, including
The downloadable media toolkit includes readymade images and messages for Facebook, Twitter uploaded to websites, available in a variety of formats
FIGHTING FOR A GAS SAFE NATION
Only a Gas Safe registered engineer has the superpower to fit, fix or service your gas appliances safely and legally. Stay safe and help your loved ones stay safe in their homes too. For more information visit
GasSafetyWeek.co.uk Parliamentary support
Week, with the launch event traditionally held at pledge their backing, and similarly this year there are gas safety appliances checked, and warning of the
Safety squad
, will once again be employed as an emblem of Gas Safety Week, helping to represent the heroic work undertaken by registered engineers in keeping householders safe joined by the ‘Safety Squad’ – and Olivia – four animated gas engineers designed to represent diversity within the industry and the
Other communication initiatives have included the creation of an interactive GasMap tool that enables also provides users with the opportunity to sign up for an email reminder to let them know when their
Every day counts
To help supporters plan for the week and share content on social media, each day of Gas Safety Week has a dedicated theme:
• Monday– How communities can stay gas safe • Tuesday– What to do in an emergency • Wednesday– The work registered engineers do • Thursday– The risks of unsafe gas work • Friday– Landlord and tenant gas safety • • Sunday– Keeping safe all year round
Getting involved
The Gas Safe Register is keen to encourage installers to take part and pledge their support for Gas Safety help promote the gas safety message, including prewritten press releases for distribution to local press phamnews.co.uk/
Advancements in CO alarm technology
With around 60 fatalities every year, protection against carbon monoxide poisoning clearly remains vital, but recent technological advancements in the data extraction capabilities of CO alarms are serving to better inform and protect users. Andy Speake from Aico explains more about making our homes safer.
Carbon monoxide is a deadly and poisonous gas that is emitted by fuel-burning appliances when incomplete combustion occurs. Statistics indicate that in an average year, the UK records approximately 4000 instances of carbon monoxide poisoning, with 200 cases resulting in hospitalisation, around 60 being fatal and approximately 10-15% of those with severe CO poisoning developing long-term complications. Being odourless, colourless and tasteless, CO poisoning is also known as the silent killer, making adequate protection through CO alarms vital.
CO alarm technology has benefi tted from signifi cant advancements in recent years, providing some invaluable capabilities – most notably data extraction. Data extraction can be done in two key ways – either in-situ from the alarm head itself or remotely, depending on the alarm. If CO levels were
Andy Speake
Aico’s national technical manager
The Ei3028 is a dual sensor Heat and CO Alarm, able to detect the presence of toxic levels of carbon monoxide as well as dangerous levels of heat. The AudioLINK feature enables the user to download information from the alarm via Aico’s mobile app to trigger the alarm to sound, an occupant is able to gain insight into this event, gaining information and reassurance. For landlords, the report generation capabilities through data extraction technology can prove useful in their mandatory checks and record keeping –this feature provides a physical, traceable record of the alarm history and status.
With remote data extraction technology, events can be monitored, and trends identifi ed, thus enabling proactive and informed maintenance for effi ciency. For example, if a resident removed the alarm head following an activation (which can be common but harmful and potentially fatal, due to the traceless nature of CO) remote data extraction tools can provide notifi cations of the alarm sounding, as well as head removals, facilitating resident health and wellbeing.
Trigger points
BS EN 50291, the standard that governs compliant CO alarms, defi nes the trigger points for CO levels to cause the alarm to sound: • 300ppm can trigger the alarm within three minutes • Low concentrations can still trigger the alarm to sound if present over time • 30ppm can trigger the alarm but can take up to 120 minutes to do so.
In CO alarms that contain the in-situ data extraction technology, such as our AudioLINK alarm, lower levels and background levels of CO can be detected, identifi ed and monitored. This is of key importance as there is a large and growing body of evidence and research highlighting the harmful eff ects of long-term exposure to lower levels of CO.
Research has demonstrated wider ranging implications from chronic exposure to low level CO, with reported eff ects on physical health, sensorymotor changes, memory defi cits and psychological changes. It has also been shown to have signifi cant negative impacts on pregnant women because CO is more readily absorbed by the blood of an unborn child and released more slowly, meaning that the unborn child’s exposure to CO is more prolonged. This has been linked to such outcomes as birth defects and even death.
Eff ects of exposure
A study comparing the eff ects of ‘less severe’ CO poisoning to ‘more severe’ found that those with ‘less severe’ had higher incidences of depression and anxiety, and this continued for six months.
These results imply that CO levels within blood are not indicative of the outcomes of CO poisoning, particularly as CO leaves the bloodstream fairly quickly after exposure and may not be detected. This means that proving where and when an incident of poisoning has occurred can prove to be a diffi culty faced by victims of CO poisoning and landlords alike.
With a recorded log of even lower levels of CO, the severity and length of exposure can be determined, as well as in what area of a property, to better advise on the next course of action following CO events and incidences of poisoning.
Furthermore, research has suggested that considering the product that the CO was emitted from, the concentration and duration of exposure provides a more accurate measure of determining the severity of CO poisoning, which can be provided using this technology.
In-situ data extraction also aids with identifying the source of the CO leak, should it not be apparent, benefi tting both contractors and landlords alike.
Raising awareness
Installers should be familiar with the data extraction capabilities of the CO alarms they are installing for a multitude of reasons, one of them being to educate occupants.
Education is vital, especially when it comes to home life safety, and the majority of the general public may not be aware of what CO is or even that a CO alarm will emit a diff erent sound to a fi re alarm.
In newer alarms, such as the Aico 3000 Series, there are built-in sound mimicking capabilities, so that when fi re and CO alarms are interlinked, the fi re alarms will emit the same sound as the CO alarm if that has triggered the system. This is a key feature to be aware of, to enable audibility throughout a property, allowing occupants to take immediate action and reduce confusion. In systems without the sound mimicking capability, it is worth recommending a Fire/ CO control switch (check manufacturer’s instructions and guidance) to enable occupants to quickly identify whether the activation is due to CO. ◼ phamnews.co.uk/921/59