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Volume 57 | Issue 3 | March 2019
Industry responds to calls for gas ban in new homes
Name the city to win a boiler!
A proposal from the Committee on Climate Change that gas-fired appliances should be banned from new build properties within the next six years has received heavy criticism from parts of the heating industry. The CCC’s report ‘UK housing: fit for the future?’ calls for all new homes to be futureproofed for low carbon heating to avoid expensive retrofits later down the line, and proposes that no new homes should be connected to the gas grid from 2025, at the latest. The Committee warns that the UK’s legally-binding climate change targets – to achieve near-zero greenhouse gas emissions from homes by 2050 – will not be met unless new homes are built to tighter specifications that require low-carbon heating, ultra high energy efficiency, and proper ventilation. The report concludes that the housing sector is not doing enough to reduce emissions and that UK homes are not fit for a future subject to higher average temperatures, flooding and water scarcity. It outlines steps that can be taken to transition from fossil fuels to renewables, including a national training programme to deliver the building and construction skills required to meet the new challenges. Industry reaction to the report has been strong, with former Government Minister Mike Foster, now with the Energy and Utilities Alliance (EUA), accusing the CCC of cronyism. He says: “We absolutely have to reduce our carbon emissions, but we need to take people with us on that journey. Banning gas boilers is a stupid thing to do. It seems the Committee listen to their friends from the heat pump industry and plug their appliances instead. Ironically, that means using electricity generated in gas-fired power stations. I have to question why the Committee are so keen on fitting heat pumps when so many other, more economically viable options exist.” IGEM, the professional engineering institution for the global gas industry, has responded with similar dissatisfaction. Ian McCluskey, IGEM’s Head of Technical
Services and Policy, says: “We do not agree with the recommendation that no new houses built after 2025 should be connected to the gas grid and we would urge the Government not to rule out any options lest it impact on the long-term feasibility of a no-regrets solution to the decarbonisation of heat.”
Hydrogen alternative The Association of Plumbing & Heating Contractors (APHC) asks why the CCC has overlooked the potential role of hydrogen, having viewed it as a credible option in previous reports. APHC CEO John Thompson comments: “Whilst we accept that adopting the use of hydrogen in homes is a longerterm strategy which won’t assist with achieving the Climate Change Act 2008 target to reduce UK greenhouse gas emissions by 24% by 2030 from 1990 levels, the 2030 target is just a stepping stone towards the 2050 target of an 80% reduction on 1990 levels, which we believe hydrogen will need to play a significant part in achieving.
As a manufacturer of both gas boilers and renewable heating solutions, Vaillant Group has added to the debate by suggesting the need for a range of technologies to meet the needs of existing and future housing developments. Mark Wilkins, Head of Training and External Affairs, says: “Pinning the future of the environment on a single type of fuel or technology is too restrictive and is neither viable with our current infrastructure, nor suitable for the diversity in our communities and housing stock. Instead, a more complex approach is required: one that begins with insulation to reduce energy consumption and incorporates multiple technologies, including heat pumps and boilers powered by hydrogen and other green gases, which are bolstered by intelligent heating controls.” The CCC’s embracement of heat pumps as the most viable low carbon heating solution has also received criticism from the solar energy industry, which claims that the potential role of solar technologies are being overlooked. Chris Hewett, Chief Executive of the Solar Trade Association, says: “We couldn’t agree more with the CCC’s conclusion that Britain’s housing stock is currently unfit to meet the challenge of climate change. However, it is important that the huge role of solar technologies in meeting this challenge is duly recognised, given the weight of evidence and applied experience. Both solar PV and solar thermal are a natural fit with the decarbonisation of our building stock. They are affordable, popular, proven and easy to maintain. They can also support the performance of other energy saving technologies as well as the development of the smart grid.” To read the CCC’s report in full, a link can be found on: www.phamnews.co.uk/11045-2
see page 49
Showers fit for a queen
Guests staying in the luxury bed and breakfast accommodation at Hever Castle are getting the royal treatment thanks to five-star bathing facilities which now include HiQu smart showers from Aqualisa. Once the childhood home of Anne Boleyn, the castle installed the HiQu in all 28 bedrooms within the Anne Boleyn and Astor Wings to enhance the opulent experience guests expect from this historic destination. Both Hever Castle and Aqualisa call the county of Kent home, and this common heritage also played a part in the specification of the new showers.
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March 2019
NEWS Review Inside this issue Market expansion for smart controls Heat Pumps Can ground source heat pumps play a part in helping to address the problem of fuel poverty?
See page 22
Inclusive Bathrooms What are the key issues and regulations you need to consider before designing a wetroom?
Starts page 30
Tools & Workwear The benefits of stainless steel hand tools and a round-up of the latest gear for busy installers.
Starts page 37
Oil Heating How oil heating installers can help their customers to plan for a low carbon future.
Starts page 43
The Technical Magazine for the Plumbing, Heating & Air Movement Industry
Incorporating: Plumbing & Heating News Plumbing & Heating Equipment News
According to the latest Domestic Central Heating market report (2018-2022) from AMA Research, smart heating controls are likely to take significant market share from conventional heating controls over the next few years. In 2017, it is estimated that around 30% of heating controls sold by value were smart heating controls. This figure is likely to increase to over 45% of heating controls sold by value by 2022. The report suggests that UK householders are becoming much more environmentally aware and are using smart heating solutions in order to minimise energy usage and to save money. It is estimated that around 5% of UK homes now have smart heating controls installed. However, the shift to smart heating controls is likely to be gradual and a large number of homeowners are expected to continue with conventional solutions. The primary focus of many suppliers will be key benefits such as ease of use and convenience for customers. AMA says that the trend towards low carbon homes in the UK will continue to grow, resulting in homeowners adopting a wider range of
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Editor’s Viewpoint by Chris Jones
Easier ways to reduce carbon
heating technologies to deliver an energy efficient heating environment. “The future performance of the UK domestic heating market will be influenced by overall trends in house building, home improvement, fuel prices, renewable technologies, and technological developments,” says Hayley Thornley, Head of Research at AMA Research. “While increasing legislation around energy efficiency represents a major influence in the long-term development of the domestic central heating market, the UK smart heating controls sector has evolved as part of the smart home market and is expected to show good levels of growth to 2022 and beyond.” The full report is available to purchase now at www. amaresearch.co.uk
A proposal from the Committee on Climate Change that new homes in the near future should no longer be connected to the gas network has, perhaps unsurprisngly, caused some uproar in the gas heating industry (see this month’s cover story). Questions have been asked about some of the committee member’s grasp of reality and their seemingly unquestioning acceptance of the arguments of heat pump advocates. Although there is widespread agreement that more needs to be done if the UK is to get anywhere near its carbon reduction targets, you don’t have to earn your living making or fitting gas boilers to wonder if there are more viable and less disruptive steps which could be taken. If one of the key objectives is to burn less fuel, then there are plenty of gas heating systems in existing properties that would benefit from an efficient upgrade, either from the installation of a modern boiler or investment in more sophisticated controls. Equally, despite the Government’s efforts to encourage homeowners to improve the insulation of their properties, there is still much to be done before that particular mission can be said to have been accomplished. New build properties are an obvious place to start when it comes to raising standards and promoting the adoption of the latest technology, but house builders are unlikely to want to take on anything that might be viewed as a possible hindrance to a sale. With 85% of UK homes already connected to the gas grid, that’s a lot of prospective house buyers who might be unwilling to say goodbye to their familiar gas hob and boiler – but if you were to offer properties that are likely to help them significantly reduce their gas usage, then who would say no to that? Follow us on
@PHAMNews
Community chest
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© Copyright 2019 | Plumbing, Heating & Air Movement News All rights reserved. No part of this publication may be reproduced or stored in a retrieval system without written consent from the publisher. Attributed articles represent the views of the Author(s) and are not the necessarily those of the Editor. The publishers accept no responsibility for claims made by manufacturers or advertisers. This magazine includes a number of colour editorial photographs paid for by suppliers.
LPG supplier Calor is encouraging installers who operate in rural areas to help promote the company’s 2019 Rural Community Fund campaign. Now in its third year, the campaign’s total fund has been increased to £70,000, with three levels of funding available, depending on the size of the project. Rural communities off the mains gas grid can submit their projects for grants, with previous winners including village hall refurbishments, playgrounds and equipment for sports clubs. This year’s Calor Rural Community Fund will be open for applications from 5th March to 29th April, and winning entries will be decided by public vote. To find out more, visit www.calor.co.uk/communityfund
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Email:info@mvfh.co.uk info@mvfh.co.uk www.straub.co.uk • www.mvfh.co.uk Email: ENQUIRY
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BESA calls for a Suspended sentence for illegal gas work ‘no deal’ skills plan The Government is being urged to make urgent provision to avert potential workforce shortages in the event of a ‘no deal’ Brexit. The Building Engineering Services Association (BESA) is calling for a review of the rules governing the 165,000 EU citizens currently employed by the construction industry to ensure valuable skills are not lost to the UK economy. In particular, BESA believes the required qualification level for a skilled worker should be reduced to NVQ Level 2 and the salary threshold for a skilled worker be set well below the £30,000 currently planned by the Government. “There is a fundamental misunderstanding about what constitutes a skilled
Tony Howard, BESA
worker in construction-related trades,” says Director of BESA Training Tony Howard. “Many of the people labelled as ‘low skilled’ actually bring essential craft skills to our critical construction and infrastructure projects.”
A self-employed drainage contractor has been sentenced after conducting gas work he was not registered or competent to do and leaving it in a dangerous condition. Plymouth Crown Court heard how Mark Lauder, who trades as DrainTech South West, was contracted by a landlord to repair a water leak at a tenanted property in Plymouth in May 2017. The leak was in a water pipe buried in the concrete floor of the property. As he uncovered the water pipe using power tools, he struck a live gas pipe. There was an immediate release of gas and the defendant sensibly turned off the gas at the property meter. An investigation by the Health and Safety Executive (HSE) found that when he
made the repair, Lauder used the wrong type of fitting and failed to test his work to ensure that it was gastight. Instead of contacting the gas emergency services, he left the damaged gas pipe overnight and attempted to repair the gas pipe himself the following day. The landlord instructed a properly registered gas engineer to visit the property
who found that there was a leak and traced it to the repair made by Lauder, who is not and has never been registered to undertake any form of gas work. Mark Lauder pleaded guilty to breaching Regulations 3(1), 3(3), 6(2) and 6(6) of the Gas Safety (Installation and Use) Regulations 1998. He has been sentenced to 10 months imprisonment for
each charge, suspended for two years. The sentences are to run concurrently. He was ordered to pay costs of £2000. Speaking after the hearing, HSE inspector Simon Jones said: “Mr Lauder undertook gas work which he knew he was not registered to do. Having undertaken this illegal gas work, he then compounded the situation by burying his repair to hide his work. “His unregistered and illegal gas work was of such a poor standard that it could easily have resulted in a gas explosion that could have killed the tenants at the property. “All gas work must be done by a registered Gas Safe engineer to ensure the highest standards are met to prevent injury and loss of life.”
Future of boiler maintenance Apprenticeship campaign The Association of Plumbing & Heating Contractors (APHC) has teamed up with boiler manufacturer Worcester Bosch to host six free regional workshops, designed to update plumbing and heating contractors on the future of boiler maintenance and other industry developments. Following the rise in popularity of extended boiler warranties, Worcester Bosch will be highlighting a worrying trend towards consumers opting to not have their boilers serviced on a regular basis as they appear to be taking the view that manufacturers will cover any potential issues under the warranty. The company will offer an insight into how boiler
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manufacturers are applying the terms and conditions of their warranties more stringently and how boiler servicing and preventative maintenance will evolve to incorporate the whole heating system. APHC will also provide an overview of future
developments relating to TrustMark, ECO, Green Deal, competent persons schemes and the Microgeneration Certification Scheme. The morning workshops will run at different locations during March. For details of dates and locations, visit: www.aphc.co.uk
Recent research carried out by apprenticeship provider JTL has revealed some of the key reasons why small businesses tend to avoid recruiting apprentices. In response to the findings, JTL has launched a campaign to help dispel many of the myths regarding apprenticeships and to highlight the advice and guidance available to prospective employers. Chief Executive Jon Graham comments: “The recent changes to funding for apprenticeships has inevitably had more effect on smaller companies where the resources are less than for a major business with dedicated departments to
look after these matters. We were convinced – and are even more so now – that small companies will resist the opportunity to employ apprentices if it is perceived as just another costly issue to worry about. “There are a number of perceptions out there that are simply wrong or based on a lack of understanding of important facts in relation to recruiting apprentices and the apprenticeship scheme
as a whole. “It’s interesting that those who are already employing apprentices are far more likely to recruit again. We need to get existing employers who recognise the benefits and clearly value apprenticeships to communicate those positives to fellow employers.” As part of the campaign, JTL has also put together a ‘Talking Heads’ video, available on its website (www.jtltraining.com), where those that currently employ apprentices make clear the benefits and argue the case against the apparent myths that are blocking future recruitment.
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Renewing momentum for the petition
Tipping the trades A survey from Heat Insulation Ltd has asked the public their views on tipping tradespeople, and it found that 51% of those asked say they regularly add a little on top of the final bill. The people who are most likely to tip tradespeople are those aged between 45 and 64, and the least likely are 18 to 29-year olds, which on face-value may simply be down to disposable income. However, when the 18-29 group were asked why they wouldn’t tip, the vast majority said it is because tradespeople
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charge more than enough. A total of 245 homeowners were surveyed across the UK, and the main reasons given for not tipping were: it costs enough; the price is agreed before work commences; good work should be expected and not rewarded. Ricky Swann, MD of Heat Insulation, comments: “It’s quite a controversial subject and although it’s nice to hear people get a tip, I don’t honestly believe anyone should expect it. A job is quoted and that is what a customer should pay.”
Joining with other voices in the industry, Van Vault is adding its support to a campaign that tackles van tool theft. Loughborough based plumber Peter Booth (@PBplumber) launched a petition last year aiming to get the issue of van theft taken more seriously. His #noVANber social media campaign calls on the Government to look at increasing ways to protect tradespeople from thieves. The campaign has garnered considerable support, with
the online petition now having over 38,000 signatures. Once 100,000 signatures are achieved, the Government can decide to debate the issue
in Parliament. Van Vault is supporting the campaign by promoting the petition details across all its own social media and online
channels as well as offering products to incentivise people to sign up to the petition. Peter Booth comments: “We now need to reach more people that are not on social media. If you could ask your customers, friends and family to support the cause by signing the #noVANber petition, we may be able to reach our target of 100,000 by May.” To add your signature to the petition, go online: https://petition.parliament. uk/petitions/231177
Apprentice contest This year’s Trade Apprentice competition, run by Screwfix, is now open for entries. Apprentices who have what it takes to stand out from the crowd are invited to step forward and enter. The top 10 finalists from across the UK will be invited to a final where one person will be crowned Screwfix Trade Apprentice 2019. In addition to the honour, the winner will get the ultimate prize package worth £10,000 to help them to get the best possible start to their career. The prize includes a laptop with accessories, £5000 worth of Screwfix products, and funds for future training and courses. To find out more, and enter, visit: www.screwfix.com/sfta
Installer members of Baxi Works can collect extra loyalty points this month when they purchase and register the Baxi 200 and 400 combi and heat only boilers, or Baxi 600 combi boilers. Points can then be exchanged for rewards like family days out and home entertainment gadgets. Find out more online: baxiworks.co.uk/powerpoints
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10 NEWS Review Into hot Survey points to price rises Points promotion until end of year water The Hot Water Association (HWA) has produced a new consumer guide which details what customers can expect when having their hot water storage cylinder serviced by a registered engineer. The guide focuses on compliance with legal requirements and highlights the essential appliance checks, tests and servicing tasks that should be performed in a safe manner. The ‘first of its kind’ guide lays out an agreed industry best-practice approach to hot water cylinder servicing, while noting the important role played by manufacturers’ instructions. The guide also aims to educate consumers on the standards they should expect and details a list of the steps engineers should take when they visit a customer’s home.
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The latest Building Engineering Business Survey, sponsored by Scolmore and commissioned by BESA, SNIPEF, ECA and SELECT, has revealed that nearly two thirds (61%) of engineering services organisations have seen their material costs rise in Q4 2018, compared to Q3, and almost half of the respondents (48%) reported increased labour costs during the final quarter of 2018. Payment and retentions also remain a challenge. Almost three in four respondents (77%) said they are typically paid more than 30 days after a public sector
project, and more than eight in ten (83%) are paid more than 30 days after a commercial project. Almost two thirds (58%) said that up to 10% of their organisation’s turnover was tied up in retentions in Q4 2018 – a 6% increase on Q3 2018. BESA CEO David Frise comments: “There is a pattern emerging here. The
latest forecasts from the CPA, indicate similar findings, with a market forecast of just 0.3% growth in 2019 and material prices going up by 5.1%. The challenge for contractors across the sector is maintaining cash flow in a climate where payment issues still reign.” ECA CEO Steve Bratt adds: “These latest figures indicate a squeeze on margins due to a downward trend in turnover and an upward trend in labour and material costs. The current business climate is challenging, with firms facing the knock-on effects of Brexit uncertainty.”
New filtration testing facility A new testing facility has been opened by BoilerMag to carry out sophisticated filtration analysis for central heating system filters. Located at the company’s Sheffield facility, the laboratory will provide customers with performance guarantees for flow rates, contamination levels, and filter efficiency.
The test rig represents a £0.25 million investment for the BoilerMag and will enable the company to provide detailed data on the performance of magnetic heating system filters with regard to HVAC pressure drops, flow rates, as well as accurate contamination and particle analysis determining efficiency levels.
A year-long promotion has been launched by Viessmann that will reward installer customers with security products, workwear, and inspection lighting. Throughout this year, installers purchasing Viessmann Vitodens boilers and Vitocell cylinders will be rewarded with points, which can be used to obtain selected items from Birchwood Price Tools. These include van security products and a wide range of professional workwear, safety footwear, and lighting for inspection and servicing work. The new rewards scheme pays out 100 points for every Vitodens 050-W and 100-W boiler purchased; 200 points for the Vitodens 111-W and 200-W models below 60kW; 300 points for the Vitodens 200-W (80 to 150kW); and 100 points for Vitocell cylinders. Rewards can be claimed for as little as 100 points for items such as polo shirts and worker fleeces, while the more valuable items include a Van Vault slim slider drawer system for storing and protecting power tools.
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March 2019
PEOPLE on the Move With continuing growth in the renewables sector, Firebird has appointed Paul Scott as National Renewables Manager. Paul will be responsible for the company’s range of air source heat pumps, biomass boilers, solar thermal and underfloor heating systems. He brings a wealth of industry knowledge and expertise with him to the new role, having worked most recently at Grant UK. Heating and plumbing supplies specialist Altecnic has recruited two new area sales managers. Dave Bond joins as ASM for London and the South, and Robert Bellingham (pictured) will cover Scotland and the North East. Both have many years experience within the plumbing and heating industry. Dave joins from Reliance Water Controls and Robert from plumbing supplies merchant, Richmonds. Two new regional technical sales managers have joined the team at Conex Bänninger. Lisa Cox has joined the company with responsibility for driving brand awareness and growth in the Midlands, and Tom Dowdeswell has taken up his role covering London and East Anglia. Together, they have a combined 30-plus years experience in the industry, including time on the tools. The sales team at Hamworthy Heating has been enhanced with the addition of Barrie Welsh (pictured), Terry Simmonds and Simon Dobson. Barrie is the new Technical Sales Manager, while Terry joins as ASM for Hamworthy looking after customers in Kent, East London and Essex. Simon will advise customers as Area Sales Manager in the East Midlands. National kitchen and bathroom business, J P Distribution, has appointed Tony Barnes as Commercial Director. Tony brings a wealth of experience to the role, with over 20 years in the industry. Tony’s career has seen him leading sales and commercial activities in the heating and bathrooms sector, including the Bathroom Division of the Spring Ram Corporation and nine years running his own business. Spirotech has made two new appointments to its sales team, with Mark Hockton (pictured) and Paul McDowell joining as Sales Engineers to focus on developing the company’s commercial customer base. Paul and Mark bring with them a wealth of knowledge in the commercial market, with previous roles focusing on specification, installation and sales. Joining the external sales team at Lakes, the manufacturer of showering enclosures, is Steve Spencer as the new Area Sales Manager. Steve has worked with leading industry brands for nearly 40 years, including Novellini and Kudos. His longstanding experience in the bathroom and shower industry is expected to greatly support Lakes’ new direction and focus. Commercial hot water and heating specialist, Adveco, has appointed Steve Griffiths to the role of National Accounts Manager. Having once held the position of National Service Manager at Adveco, Steve will continue, for the interim, to also oversee service and commissioning, ensuring the quality of customer service delivered during his tenure is retained as the business continues to grow and evolve. Lee Bell is the new Area Business Development Manager for Fujitsu General Air Conditioning (UK) in the Midlands. With over 25 years experience in the HVAC sector, Lee brings extensive air conditioning industry knowledge to the new role. He will be responsible for developing new business with installers, consultants and end users in Nottingham, Derbyshire, Leicestershire, and Lincolnshire.
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March 2019
14 YOUR Views
Send your views via email to: editor@phamnewsedit.co.uk
What about the plumbers? The new ‘Trailblazer’ Plumbing Apprenticeship that has been quite a few years in the making is fi nally being launched. However it saddens me to say that the current proposed apprenticeship is not fit for purpose and does not satisfy the needs of the majority of major employers within the industry. The overall structure is excellent, and to ensure that all apprentices will be working at a Level 3 standard is also welcome. However, an integral part of the four year programme means each candidate must select a compulsory fuel or renewable option. The options are: natural gas, oil, solid fuel and solar/heat pumps. This means that any apprentice or trainee that is employed just carrying out ‘plumbing’ work and not one of the fuel or renewable options will not be able to pass the apprenticeship due to the on-site evidence requirements. That essentially means that if you are a contractor or employer carrying out mainly commercial installation contracts, i.e. large site work in a city or commercial maintenance work, then your apprentices will not achieve any recognised qualification, no matter how skilled and knowledgeable they may be. Approximately 40% to 50% of all our (InTAPlumb/ JTL) current apprentices are employed on building sites, 1st fi xing risers, installing multiple pipework systems and plant rooms, installing HIUs in new build flats, 2nd fi xing commercial washroom areas or working on maintenance contracts for schools,
False savings from condensing boilers
£1
Let00 ter
hospitals, office complexes, apartment blocks and shopping centres. We also have many apprentices working for large domestic plumbing companies that do not perform any heating or gas duties.
In September 2017 I had to retire my Potterton Neataheat boiler after 33 years loyal service. This was replaced by a Worcester Greenstar, which seems to be working well. The system controls are Honeywell ‘S’ Plan Plus, i.e. three zone valves in a typical three bed semi in the South East. Many years ago I got into the habit of reading the gas and electric meters on a weekly basis and have kept records. In the 16 years from 2003 to 2018, there is almost no change in gas consumption in 2018 from that used in the annual periods of consumption between 2014 to 2017 – this after the new boiler has been installed for a full 12 months. This demonstrates to me that the claims of big savings to be made by installing a new condensing boiler have been wildly exaggerated. A good control system, properly used, can achieve the desired savings without the need of a condensing boiler. Any alleged savings would be wiped out when the relatively short lifespan of a condensing boiler, around 10 years, is taken into account. I feel that the country has been led up the garden path by the abolition of conventional boilers in favour of condensing boilers, which potentially will only last a third of the time before being discarded. This will end up being more expensive for the consumer in the long run. On a different note and for anyone interested in climate change, it will be noticeable from the meter readings that gas consumption from 2003 to 2018 has halved, helped in part by some energy improvements. Sadly the cost of energy has not halved.
Why are we now deciding that anyone who performs ‘commercial plumbing work’ or ‘plumbing work without gas’ is not eligible? Who decided that in order to be a skilled and qualified plumber, you ‘must’ be working on gas appliances or installing solar panels? I applaud the inclusion of the various fuels and renewables within the scheme, but surely there must be some space for those that are working within nondomestic properties or not able to gain gas related site evidence? Get out and have a look around at all the new build apartment blocks that have been built in all the major cities over the last ten years or so – they all are using networked plumbing and heating systems around HIUs! There’s no fuels to get involved in! My fear is that, certainly in London and the South East, there will be a large downturn in plumbing apprenticeship registrations and subsequently this will only exacerbate the acute shortage of skilled and qualified tradespeople that we are currently experiencing. Neil Samuels Centre Manager, InTAPlumb
M Whitworth West Harrow, Middlesex
Higher standard Skills? It’s complicated
I read with some amusement about the skill shortages and the need to train the tradespeople of the future.
There is a simple answer to this problem. Make the qualification of tradespeople harder, i.e. a degree course with defi ned learning outcomes and vocational skills. Look at the training of nurses as a perfect example. These individuals are highly respected and motivated to learn skills, which are both practical and academic. By increasing the level of the qualification, it will ensure the right applicant applies to become an apprentice. This will also ensure a tradesperson is recognised as a skilled person from day one. I have over 43 years experience in the trade and over seven years experience of lecturing in a local college. In my experience, the wrong people apply to become tradespeople. They think that it is a hands-on job and they don’t need to learn all the science and technical elements that go with the qualification. Just because you are good with your hands does not necessary mean you will
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make a good tradesperson. What is not pointed out is the need to have a very good understanding of systems to be able to install, commission and fault-fi nd on them. A surgeon is a carpenter of sorts, but he also has the knowledge, which supports his decisions when cutting. Colleges will do everything to make sure a student passes their exams. Their future funding relies on it. There is no such thing as a fail, only a retake until a pass is achieved. Colleges only carry out the educational training, not the vocational training, which should be completed on site with a trained tradesperson. You can now get an apprenticeship in most occupations whereas years ago it was only for the trades. This has undermined the importance of achieving an apprenticeship. Most people accept that the apprenticeship route is less attractive than the academic route because we have undermined it for so long, hence the problems we are all now incurring. David Adams D.A. Electrical & Plumbing
Why are people surprised about there being a skills shortage? I’m not. Then there is your piece about salaries for plumbers throughout England. To me that answers everything. But then of course there are the pictures that you publish of the shocking quality of work out there. I taught for a short time – three years in one of the high speed learning establishments – which of course a lot of people complained about. Actually, I believe the training given was first class. I found only two students in my time there who went out and did some practice on tube bending or soldering before coming back to the next stage. Attitude was a big issue. Presently I work for a company and we have two apprentices. One now is very good, the other is new, both have theory, but lack understanding. Of course what they need is experience. With training, all told, you’re looking at six years and after that all they can expect is a salary of 30K. So why would anyone want to deal with someone’s toilet to earn that in a year when they could be working at a computer? I know there are other reasons, I’m just saying. I’m still doing this and I’m still learning. I gave the apprentices a test to tell me the maximum length of run for 32mm and 40mm waste pipe. Guess what their response was – “Are there maximum lengths of run?” Peter Duff y via email
The Tweet spot
Ben Smailes @SmailesBen Went to service this boiler today, after removing the burner was told it had been serviced a few weeks ago. So my question is: Is this down to lack of knowledge, or lack of support to employed Gas Safe engineers?
Wow. Super neat. Who’s your plumber?
Jeff from
Range Heating @RangeHeating Nice when your customer likes pipes as much as you do.
Earth Plumbing @EarthNicks Just watching Homes Under the Hammer. Good luck to the gas engineer who services this boiler. Keith Harrison @HarrisonHeating So this is how this week is going to go: First job, boiler service. Customer: “Oh, also the boiler keeps losing pressure and the secondary pump has stopped working.” LETTING ME KNOW BEFORE I BOOKED IT WOULD HAVE BEEN JUST DANDY THANKS
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16 SPECIAL Report
Calling all the heroes PHAM News talks to plumbing and heating installers Paul Hull and Pete Brown, members of Gas Safety Superheroes, about their ongoing campaign to raise standards in the industry and their plans to encourage more installers to get involved.
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nstallers who are active on social media will probably already be aware of Gas Safety Superheroes – a group of installers who launched a campaign during Gas Safety Week in September 2016 to get installers working together to raise awareness of gas safety issues. The success of the initiative encouraged founder Paul Hull and likeminded installers to see what else could be achieved under the ‘Superheroes’ banner. “It was something done with no money and we didn’t even have a proper Twitter account at the time,” says Paul. “But we got a lot of exposure and coverage and so we started to think, where are we going to go with this?” The last couple of years have seen the group organise
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Although many of its gas safety arguments would be echoed by the Gas Safe Register and elsewhere in the industry, a key policy of Gas Safety Superheroes is to remain independent from other organisations so that it can provide a voice for professional installers. a number of gas safety projects, including a petition to prevent the selling of gas product to non-registered engineers, promoting the installation of CO alarms and encouraging consumers to ask for installer ID. Pete Brown, an installer based in Harrow, was one of the first to lend his support. “I was really impressed that somebody had taken the initiative,” he says, “because it was really needed.”
Independent voice “We’re not against the Gas Safe Register, but it’s important for engineers to understand that the Register is not there to look after their interests – it’s not a trade organisation – it simply exists to register people who are qualified to work on gas,” explains Pete. It’s acknowledged, though, that the determination to remain an independent voice will limit the potential to seek
sponsorship and financial support. Paul explains: “I was very keen when we started this not to ask installers for any money because they get asked enough already and also people would start to think that we were just in it for financial rewards. We would then be open to criticism, but for us to drive this forward to the next level, we are going to need some help. “We’re now registered at Company’s House as a non-profit organisation, but at the moment the only people providing any funds are me and Pete.” Describing himself as passionate about the industry from a young age, Paul says that the group’s major challenge is
Paul Hull, founder of the Gas Safety Superheroes
to reverse what he believes to have been a decline in knowledge and skills within the industry. “We keep getting told that there are record numbers attending training courses, but finishing and attending are two different things. I don’t want to upset anybody, but there is a whole generation of engineers who could be described as semi-skilled.” To help address such issues and to promote better standards of work, the group hopes to encourage local engineers to act as ambassadors.
“The idea is that good installers have good networks – they know other engineers in their area and they’re likely to be someone people go to for advice,” explains Paul. “There are eight of us at the moment, based in different parts of the country, but the ultimate goal is to have an ambassador in every town. I guess you could say we’re at a bit of a crossroads, but we need to take things to the next level.” To find out more about GSSH please send an email to: gassafetysuperheroes@ gmail.com
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ENERGY Matters 17 Ofgem’s charging reforms under fire Providing advice on energy storage Five industry associations representing clean and decentralised energy have sent a letter to Secretary of State Greg Clark calling on him to review Ofgem’s approach to network charging reforms. The letter argues that, if implemented, the proposals would undermine progress towards a more flexible, lowcarbon energy system. Homes and businesses with solar PV and energy storage will be most affected by the proposed changes. It is claimed that those consumers
who have made considerable effort to curb their energy use and environmental impact through onsite generation or energy efficiency measures face increased charges, while profligate users would see their charges reduced.
Chris Hewett, Chief Executive of the Solar Trade Association, says: “We cannot see how it can be fair that the single occupant of a small flat should pay the same contribution to recovering network costs as a family
living in a mansion. And when it comes to the vital issue of carbon, unfortunately once again we are seeing policy penalise companies who have done everything Government has asked of them to reduce their energy use and to invest in smart technologies, like solar and storage. “Furthermore, the timing of these changes is totally out of sync with any rewards for ‘smart’ energy use, creating uncertainty for everyone and damaging the year-on-year business case.”
Collaborating to reduce carbon levels Low Carbon Homes is a country-wide initiative which sets out to bring together domestic energy efficiency influencers – engineers, architects, policy makers, surveyors, energy assessors, landlords, planners and consultants – to collaborate and share best-practice to improve the energy efficiency of UK housing stock and to lower carbon emission levels. Founder Graham Lock says: “Low Carbon Homes aims to affect a change today by bringing together those
professionals and practitioners – who don’t normally work directly together – to meet and evaluate lower carbon energy solutions. This professional community of influencers has the potential to make UK housing more energy efficient – we provide them with a unique opportunity to examine proven, ready-to-go lower carbon solutions that will make a real difference.” The first event takes place on 11 March in Wimborne, Dorset, followed by events
in Brighton (3 April), Ipswich (23 May) and Manchester (14 November). Each event will provide expert talks, technical sessions, practical case studies and focused discussion to ensure attendees can evaluate what current best-practice options are available to apply right now across their region. Low Carbon Homes events are free to attend for delegates and places are available to book now: www. lowcarbonhomes.uk
A new guide from the NHBC Foundation aims to ensure that household energy battery systems are fit for purpose. The report – NF83 ‘Watts in store? Introduction to energy storage batteries for homes’ – looks at key aspects of battery selection, with the aim of ensuring that installed systems meet reasonable expectations of homeowners. Recent advances in household-scale battery systems are making them a more attractive option for home buyers, and some experts have predicted that they could become commonplace as part of a home’s electrical infrastructure in the near future. Commenting on the new report, NHBC’s Head of Standards, Innovation and Research Neil Smith says: “Selection is not straightforward as there is now a range of battery types on the market, with
considerable variation in performance, and some complexity in the way their performance is described. “This guide encourages careful specification of performance in line with reasonable homeowner expectations and is a contribution to ensuring successful implementation of battery storage technology.” The new report is available for free download from www. nhbcfoundation.org
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18 TRAINING Update Sent to Coventry
Partnership strengthens investment
Electrical training provider Trade Skills 4U is preparing for an April launch of its latest facility in Coventry. Claiming to have the largest range of electrical courses in the UK, Trade Skills 4U offers tuition for new entrants and existing electricians from its main centres based in Gatwick, Warrington, London and a recently opened facility in Leeds. Courses include 18th Edition, domestic installer packages, City & Guilds diplomas, inspection and testing, EV charging points, plus much more. www.tradeskills4u.co.uk
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Six months after Preston’s College partnered with national apprenticeship training provider JTL, local businesses were invited in to see how funding had been invested on resources for plumbing and electro-technical apprentices. Over £100,000 has been invested in the latest industry standard equipment for level 2 and 3 plumbing and level 3 electro-technical apprentices who are currently working for businesses across Lancashire. The building services engineering partnership focuses on the delivery of apprenticeship provision, providing Lancashire employers with a solution for their training needs. The partnership has already experienced
Lis Smith and Jon Graham at the official launch of the new partnership
an increase in apprenticeship numbers, with ambitious growth targets set for
the 2019/20 academic year. Jon Graham, Chief Executive Officer at JTL, says: “These are exciting times for JTL as we expand the services we offer and build on the opportunities we are making available for our learners. I’m personally full of enthusiasm for this centre as we help to fill the skills gap that exists in the local economy.” Lis Smith, Principal and Chief Executive of Preston’s College, adds: “Our learning facilities provide the local community with access to industry standard resources in an environment that helps to make learners the most employable. We look forward to sharing a bright future with our partners at JTL.”
Brush up on mixer showers Find out more about BioLPG Known for its smart shower training sessions, Aqualisa has re-launched its mixer shower training courses throughout the UK. With bar mixer sales accounting for 40% of the overall shower market, the manufacturer says that it needs to ensure that installers are also kept up-to-date with the latest mixer technology. Channel Marketing Manager Vicky Daniels says: “Installers play a central role in product specification and, as such, it’s important that they are aware of the latest innovations in mixer technology. “The new mixer sessions introduce installers to the full range of Aqualisa mixer
and electric showers and provides them with handson installation practice to make fitting on site just that little bit simpler.”
For more information about Aqualisa’s training sessions or to book a place, visit the company’s website on: www. aqualisa.co.uk/training
Rural energy provider Calor is offering a training course on the benefits of BioLPG fuel for homes off the mains gas grid. The fuel has been identified in the Government’s UK Clean Growth Strategy as one that can play a key role in contributing to the rural energy transition. BioLPG is for customers seeking a greener and more sustainable fuel, and the course covers what BioLPG is and the difference it can make to a property’s carbon emissions. Attendees will learn about ways they can help homeowners living off the gas grid to reduce their
carbon emissions, including guidance on how to specify BioLPG. BioLPG is chemically identical to liquefied petroleum gas (LPG). However, it is created from a mix of waste, residues and sustainably sourced vegetable oils. As a result, it
is claimed that BioLPG is able to reduce the carbon output for home heating by up to 38% compared with heating oil. The course is suitable for groups of five to 10 installers, and Calor can either host the event at a company’s premises or, if there is a high enough demand for training in a particular area, the fuel supplier will find a suitable venue that is convenient for all delegates. To find out more about the BioLPG training course from Calor, please email calorinstaller@calor.co.uk
Get wiser to smart controls this year
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Continuing the success of its 2018 training roadshow, Drayton has announced new dates for the 2019 Wiser training tour. The event will stop at locations throughout the UK , giving installers the chance to familiarise themselves with the Wiser heating system and its smart features. The next available date is 12 March in Fareham. Installers will learn about the Wiser heating system from Drayton experts, including installation best practice, how to build the system, troubleshooting, and the benefits Wiser can offer their customers. Upon completion, installers are awarded the Wiser Approved Installer status so they can benefit from having their company details listed on the ‘find an installer’ function on the consumer website. They will also walk away with over £200 worth of products. To see a complete list of dates and venues, and to book a place on a training course for just £80, visit: draytoncontrols.co.uk/WiserTour
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March 2019
20 TRAINING Update Reminder to check Get your hands on working products on refresher course Product training dates for installers have been released by Grohe for 2019. The series of six sessions will run throughout the year at the manufacturer’s training facility at Heathrow Airport. The training courses will allow installers to get to grips with products from Grohe’s kitchen and bathroom offerings using live installations in a built-forpurpose environment. Supported by product experts, installers will have access to a working shower cubicle and Sensia Arena shower
HETAS is encouraging installers who have completed a HETAS H003 Dry Appliance course prior to June 2014 to brush up on their skills with a refresher course. Comprehensive courses specifically designed for installers, retailers and those involved in the wood fuel and biomass chain are available. The refresher courses are available to any person who has previously completed a HETAS course. The H003 Dry Appliance course is a pre-requisite for installers keen to be a registered member of HETAS’s competent persons scheme. To find a full list of HETAS Approved Training Centres visit: www.hetas.co.uk/ professionals/training-centres
toilet system. Training dates, all on a Friday, are: • 22nd March Smart Control Concealed • 26th April Grohe Sense and Sense Guard
• 28th June – Sensia Arena • 27th September – Blue Home/Professional install • 25th October – Red install • 29th November – Rapido Smart Box Trim Sets
The company also plans to establish a verification process for installers who undertake training to become certified brand approved fitters, which it hopes to roll out later this year. Contact details of all certified installers will be published on the installer and showroom locator tool on Grohe’s website (www. grohe.co.uk). To register your interest in a product training session, please contact UK Training Manager Chris Penney at Christopher. Penney@grohe.com
Updated for managed learning scheme Kiwa Training has developed a new course – the Gas Diploma, certiÿcated by Cert-ain, as a Managed Learning Programme – in response to new standards in training. The trainer point out that all candidates undertaking ACS assessments must now complete an approved Managed Learning Programme, meeting the training
requirements set out by the Institution of Gas Engineers and Managers (IGEM), the professional engineering institution for the global gas industry, which has been designated by the gas industry to assess and uphold the highest levels of professional competence. The new course from Kiwa runs for nine months, during which time
candidates will complete an in-depth programme of training and portfolio work covering all aspects of Domestic Gas Safety. On completion, candidates can take their ACS assessment to gain their Domestic Core Gas Safety certiÿcate, which will enable them to be Gas Safe registered. Find out more online: www.kiwa.com/gb/en
Advertisement feature
Focused on student success With training centres throughout the South West, The Focus Training Group offers training across four industries, including gas and electrical, gives learners professional tuition and a pathway to achieving their nationally recognised qualiÿcations.
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he° Focus Training Group has been delivering expert tuition for almost 20 years and is now widely recognised as an established training and apprenticeship provider.°The group caters to four different sectors, each dedicated to servicing a range of industries, and operates from its Redruth, Plymouth, Newton Abbott, Exeter and Bristol facilities. The company specialises in the gas, electrical, ÿre and security, arboriculture and professional sectors.
Smart sector The company’s heritage has been built upon expertise in these sectors and has contributed to the excellent industry links that enable the company to ensure the best possible learning and delivery experience. This is underpinned by the group’s ethos of only employing trainers with relevant industry experience of the speciÿc trades they teach.° Group Sales and Marketing Manager Ben Goodall says: “We are always looking to engage with businesses on both a local and national platform. We are proud to support some of the largest businesses in the UK to deliver their training strategies through our training and apprenticeship provision, and also those at a local level that are progressive in growth and who recognise the importance and value of our apprenticeships and training.”
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Quality first The Focus Training Group has recognised a pronounced need for quality training and apprenticeships, heavily investing in facilities and staff. It offers a range of gas foundation and ACS courses alongside oil, LPG, WRAS and PASMA, to name a few. This is underpinned by apprenticeships across a variety of sectors and reinforced by good relationships developed with clients such as Kier, SSE, EDF and Balfour Beatty.° Operational Development Director Mark Down comments: “We have worked considerably hard to embed ourselves within the South West as a recognised leading training provider. We’ve invested not only in our facilities but our staff to ensure we have trainers and lecturers with relatable industry experience that can deliver a world-class training experience. Our ethos is to ensure we deliver the best service and learning experience so that our learners are clear, capable and compliant when they complete their training.” So, if you or someone you know is looking to gain a nationally recognised qualiÿcation, or wanting to upskill themselves or their employees, get in contact with The Focus Training Group and discover the opportunities available at www.thefocustraininggroup.com
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MERCHANT & Distributor News 21 Plumbase branch looks to the future With the aim of enhancing the customer experience, Plumbase has unveiled an innovative merchant format at its new London-based Park Royal location. Customers entering the branch can unwind in the dedicated refreshments area before using touch screen tablets to search for items, or instead go straight to browsing the interactive product displays around the shop floor.
Customers can then easily speak to the branch team and pay for purchases at the centrally positioned trade counter. Mark Bradley, MD at Plumbase, comments: “Innovation is key to thriving in a competitive market and our new Park Royal branch is an excellent example of how we are championing change to benefit our customers. The opening of the branch is a
significant milestone in our plans to develop branches fit for the future and together with our vast knowledge and industry experience means that customers truly have the best of both worlds when they choose to trade with us.” George Theodossiou, Branch Manager at Plumbase Park Royal, adds: “I have been working with Plumbase for over ten years now and have
seen first-hand the strides taken to better serve our customer base. I look forward to welcoming customers to this fantastic branch that offers a unique trading experience I feel Londonbased contractors, plumbers and heating engineers will all appreciate.” The new Park Royal branch is open from 7am-5pm Monday to Friday and 8am12pm on Saturdays.
The Park Royal branch is based at Hanover West Industrial Estate
Expanded facility Bathroom and plumbing distributor Smiths Briten has made a £3m investment in a new facility in Bolton which it says is the conclusion of a major two-year expansion plan to help boost efficiency and deal with rising customer demand. The new distribution centre boasts a 7500 pallet capacity warehouse, complete with a new showroom and training area, as well as increased office space. “This significant expansion comes as a result of increasing sales and enables us to maintain supply of products to our customers smoothly and efficiently as we continue to grow,” says Trading Director Gareth Jones. “We currently handle over 1000 sales calls per day, and
have recently increased our delivery fleet to 50 vehicles to cover almost the entire UK.” A redesigned catalogue has also been unveiled, with new consumer-facing material in the pipeline, and product launches to be announced in the coming weeks.
Clearer pricing Responding to customer feedback, Graham Plumbers’ Merchant has announced a simplification of its pricing structure for 30,000 of its most popular product lines. A new Trade Saver catalogue and an enhanced ‘Always Available’ range will now have fixed prices, giving installers more clarity when it comes to pricing jobs. The merchant says that its research has shown that the trade has fallen out of love with the pricing structure of traditional merchants, with installers less likely to want to spend their time negotiating deals – and many citing inconsistent pricing as one of their biggest bugbears. In response to this, Graham’s fixed price range has been expanded to include bathrooms, heating and plumbing products, tools and smart technology.
A quarterly Trade Saver brochure has also been launched. Updated every three months, it gives fixed prices for the most popular lines. “A desire for more consistent pricing was a big part of the feedback we received from the GCS (Graham Customer Score) in the past 12 months,” explains Ian Kenny, Marketing Director at Graham. “Our pricing is therefore designed to make dealing with us easier, reducing the need for timely discussions on price every time you want to purchase. This, coupled with our Always Available range – which promises that all applicable products will always be in stock or we’ll give you £10 – gives installers even greater certainty when it comes to pricing jobs.” ENQUIRY
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March 2019
22 HEAT Pumps
A viable solution to fuel poverty Simon Lomax, CEO of UK manufacturer Kensa Heat Pumps, looks at the role ground source heat pumps can play in alleviating the problem of fuel poverty and addresses some of the misconceptions about the widespread deployment of the technology.
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espite the ability to deliver lower cost heating, combined with superior energy efficiencies, significant carbon savings and air pollution reduction compared to traditional fossil-fuelled technologies, there are dangerous misconceptions that many fuel poor homes are not suitable for ground source heat pumps, and that the national grid cannot accommodate mass heat pump deployment. Simon Lomax, Kensa Group The oil industry has recently claimed that high carbon oil boilers should continue to be the favoured fuel heating solution for rural householders suffering from fuel poverty on the basis that such systems offer ‘the cheapest fuel available to off-grid homes’. This is a wildly inaccurate claim.
Not suitable? A further misconception is that ground source heat pumps are not suitable for the majority of off gas grid homes. Too many oil industry veterans incorrectly claim ground source heat pumps can only work in homes with an EPC band of C or better. In fact, the vast majority of our largescale heat pump retrofit works are in properties with an EPC of D or lower! And Delta-ee, in its December 2018 study into the ‘Technical Feasibility of Electric Heating in Rural Off-Gas Grid Dwellings’, reported that ‘based on average peak winter day temperatures, around 84% of homes can be electrified at their current level of insulation. This increases to around 93% if all suitable homes have loft and wall insulation installed. As for the availability of electricity and impact of mass
The Drilling rig at Bromford (see tinted box, below)
Kensa’s Shoebox heat pump unit fitted in a cupboard
deployment of heat pumps on the grid, the international peer-reviewed journal, Energy Policy, recently concluded that the electrification of domestic heating on the grid is far less problematic than previously thought, affirming the long-term prospects for heat pumps. Their report: ‘Decarbonising domestic heating: What is the peak GB demand?’ concluded that peak heat demand is 170 GW, around 40% lower than previously thought, and the maximum ramp rate is 60 GW/h, around 50% lower than previously thought. Over the next 10 years there will be significant changes to the energy market, with electricity becoming increasingly important. In the home heating sector, the emergence of dynamic tariffs, heat storage, battery storage and smart controls will all combine to mitigate the capacity problem. Most people will re-charge their heat storage devices using a ground source heat pump during the night when electricity is cheaper, lower carbon and readily available. The key is creating tariffs with sufficient price differential to alter long-standing behaviour. It is easy to see how the cost of electricity may still rise, but savvy heat pump owners will see their heating costs fall.
Of course, in this scenario, ground source heat pumps are better-suited to load shifting initiatives because the source temperature does not vary during the course of the day. By contrast, an air source heat pump really doesn’t want to be operating at 2am, as the air temperature is usually at its coldest and most people won’t want to be disturbed by fan noise as they sleep. Against this backdrop, it is easy to see why the Government views ground source heat pumps as strategically important. But how can the millions of people currently living in fuel poverty have access to this technology?
Savings for those who need it most One example of how Kensa’s shared ground loop array schemes are delivering real change in rural areas is demonstrated by Bromford Housing Group, which has been working with Kensa to tackle fuel poverty since 2014. In particular, its 33 unit retroÿt upgrade scheme at ‘The Pleydells’, which consists of 12 ° ats and 21 bungalows, was shortlisted for the Best Customer Impact Award at the NHMF Awards 2018. The project featured individual Kensa ground source heat pumps installed within each property and connected to a shared ground loop array network of boreholes. Tenant surveys revealed a 100% satisfaction rate, with residents experiencing running cost reductions of
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30-50%, saving £300-£450 per year. One resident said: “The ground source heat pumps are heating the property very well and I have lower bills too.” Another commented: “really good efÿcient heating and economical too – best heating I have ever had, and I’ve been in various properties!” In total, Bromford has so far upgraded 165 of
its off gas properties to Kensa’s ground source heat pumps, saving its tenants nearly £60,000 on average a year, and improving their quality of life by providing comfortable heating that is cheap to run and simple to control. David Broom, Technical Sales Manager for Kensa Contracting, comments: “Fuel poverty is a signiÿcant issue in the UK, as is the
scandal of excess winter deaths, which occurs every year due to underheated homes. The high cost and ineffectiveness of the direct electric heating which is widely used in off gas grid areas is a primary contributor. “Ground source heat pumps with shared ground loop arrays makes the roll out of the technology viable in areas where alternative forms of heat are not accessible. Far from being a ‘niche technology for the wealthy few’, Kensa is encouraging the mass adoption of ground source heat pump schemes that are dramatically reducing heating bills for those in society who will beneÿt the most, without them having to pay a single penny.”
Affordable warmth Moving beyond a ‘single property, single system’ approach, we have pioneered an innovative shared ground loop array system architecture which mimics a traditional gas framework. The set up links a series of ground collectors, (typically boreholes), to multiple properties via an ambient temperature distribution system. Each property then features an individual ground source heat pump wired to its own electricity supply, which upgrades the low temperature heat for the required heating and hot water. As well as enabling residents to enjoy the low cost heating provided by a ground source heat pump, tenants are free to choose their own preferred electricity supplier and shop around for the best possible deal, rather than being forced to buy heat from the building owner. Switching to flat rate tariffs further reduces the day-to-day running costs, and tenants have more control over the time and temperature of their heating, which is another significant benefit. This system architecture has enabled widespread deployment of ground source heat pump technology, particularly within the social housing sector, helping to protect some of the UK’s most vulnerable people from the negative effects of living in poorly heated properties. Indeed, whilst fuel poverty is prolific in rural off gas grid areas, it is also very much a problem in cities – according to the latest available data, more than 335,000 households are affected by fuel poverty in London. In recent months, we have replaced direct electric heating on 400 apartments in the London Borough of Enfield, an upgrade which is anticipated to save tenants on average of £450-£700 per year in heating and hot water costs, resulting in nearly £9 million in collective savings over the nominal 40 year system lifetime, and improving the EPC ratings on the properties by an average of 8 points – and will shortly do the same in the North East. We have also commenced a 700-property retrofit programme for a leading housing association in Yorkshire, and we are working on ambitious schemes to deliver villagewide networks using sea water in Cornwall and mine water in Wales as the heat source. www.kensaheatpumps.com
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Pointing the way forward A policy pathway paper has been issued by NIBE Energy Systems which addresses some of the challenges the country faces in phasing out high carbon fossil fuels and developing a viable market for heat pumps.
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he policy paper, ‘Heating our homes – Phasing out fossil fuels’, has been produced in response to the Government’s Clean Growth Strategy, published in October 2017, which provides a vision for driving down emissions throughout the next decade. NIBE says it welcomes the continued commitment by Government, but stresses that further work is needed to facilitate greater and smoother transition from fossil fuels to renewables in off gas grid properties. The report aims to raise awareness of the urgent need to tackle the decarbonisation of heat and suggests steps which can be taken in the UK now to move towards cleaner, more efficient heating systems. The heat pump manufacturer has set out a series of policy recommendations which it claims will achieve a transition from fossil fuels to renewable
heating technologies based on the experience of other European markets, such as Sweden, where subsidies are available to offset the high upfront cost of a heat pump installation.
Renewables ready NIBE argues that the groundwork for widespread uptake must be set, which means ensuring homes are renewables-ready, recognising improvements in energy performance in property values and providing support to enable and encourage adoption. Building Regulations, and specifically the upcoming review of Part L, represent a significant opportunity to drive down the carbon emissions from new build properties. To enable the required uptake of low carbon heating, NIBE recommends that the maximum dwelling emission rate is reduced over time to encourage continuous improvement. New
build standards should also be introduced that will in effect render renewable heating the primary option for new build where these systems make immediate sense. Where fossil fuel heating systems are installed, it is suggested that these should be low temperature ready by encouraging an upgrade of heat emitters and lowering the temperature of a conventional heating system. It is argued that as homes become more energy efficient, with lower heat losses and reduced heat demand, it is no longer necessary to heat water to the traditional level of 80°C to warm rooms to a comfortable temperature. The policy paper looks to address some of the barriers to heat pump installation, which include a lack of public awareness and cost of installation. It is argued that independent reliable
advice is made available to consumers to help increase awareness and understanding and that an upfront subsidy and a range of financial options are needed to enable all households to access low carbon, sustainable heating systems. The report is also critical of the Microgeneration Certification Scheme (MCS) which is described as overly bureaucratic and placing too many additional requirements on installers. As a result, it is claimed that renewable heating installers are subject to additional administrative costs compared to fossil fuel heating installers and the Government has a role to play in ensuring a level playing field.
Clear end date NIBE Energy Systems MD Phil Hurley comments: “We must significantly reduce the role of oil and other high carbon fuels in new and existing buildings by the
early 2020s. Setting a clear end date for fossil fuel installations is the low hanging fruit which will drive decarbonisation more widely. “This report looks at policy levers which could be pulled to make it easier to switch and ensure that it happens at the rate required. We look forward to engaging with policy makers in 2019 to make these recommendations a reality through the development of an ambitious policy framework for heat in buildings.” To download the policy paper, please visit the website below. www.nibe.co.uk
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24 HEAT Pumps
Hybrid system wins over homeowners In this case study, a Grant G1 installation company was tasked with upgrading a Hampshire home’s heating to a manageable but energy efÿcient system. They decided upon a hybrid system that brings together the best of an air source heat pump and an oil condensing boiler.
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n autumn of last year, the heating system for a rural property in Hampshire was upgraded with the installation of a Grant VortexAir air source heat pump/ oil boiler hybrid. The detached home, based in Alton, Hampshire, was previously heated by a combination of technologies including solar PV, a biomass boiler and a hot water heater. When the homeowners purchased the property in early 2017, they scheduled significant refurbishment works, and replacing the existing heating system was one of the projects. The layout of the ageing system did not meet the homeowners’ lifestyle requirements, so a new approach to heating their home sustainably was required. The biomass system previously installed had presented the householder with a number of issues, and they wanted their new heating system to be more user-friendly and simpler to manage. In addition, the householder also wanted to keep their carbon footprint low and incorporate greener energy into their home heating.
Hybrid approach Selecting an efficient, effective and environmentally friendly system was important for this install, keeping the energy usage to a minimum. With no natural gas in the area, choices for the householder were limited. However, after discussions with installer Paul Humphrey of Humphrey and Crockett Ltd, the Grant hybrid heating system was introduced as a solution. Utilising an air to water heat pump and oil boiler, Paul suggested that the VortexAir Hybrid would meet the requirements and overcome the problems of the previous heating system. Andover-based Installers Humphrey and Crockett operate mostly in Hampshire and Wiltshire, including Winchester, Southampton and Salisbury. They are accredited to install all of Grant’s products, including oil fired boilers, air source heat pumps, biomass, cylinders and solar thermal. Working closely with Grant UK’s Renewable Sales Manager, Kevin Ellis, the larger VortexAir Hybrid model was chosen
The home in Alton, Hampshire, where the VortexAir Hybrid system, including a Vortex Blue oil boiler, were installed
The VortexAir Hybrid model consists of a Vortex Blue oil fired boiler and an Aerona3 air source heat pump (above)
for this project, comprising a 16kW Aerona³ air source heat pump and a 21/26kW VortexBlue oil fired boiler. The VortexAir Hybrid couples these two technologies with just a single flow and return connection to the house, thus enabling a simple installation.
the heat loss calculations, it was decided to install radiators which were oversized by approximately 30%. In addition, all of the pipework which was previously mounted on the surface has been removed and replaced. The VortexAir Hybrid uses an advanced control system which automatically monitors the system temperatures. The unit is able to seamlessly switch between a number of different modes of working, whether that be the heat pump, the oil boiler, or a combination of both technologies. Within the first month of the system operating (November through to early December) the oil boiler did not need to operate at all, even when the daytime temperature did not rise above 4°C and the night temperatures were freezing or just below.
Installer perspective
“One of the benefits that we like about working with the Grant VortexAir is how straightforward it is to instal,” explains Paul. “It delivers hybrid heating with a single ‘plug and play’ product, reducing the time required for system design. And, rather than installing two products from different manufacturers, the VortexAir Hybrid combines an oil boiler and heat pump which are supplied and guaranteed by one company – Grant.” For this installation, the hybrid was fitted as a complete unit behind the property’s games room with the services installed in a trench running across the paddock into the house. The VortexAir offers excellent flexibility when it comes to siting as the hybrid can either be installed as a single unit (with both the heat pump and boiler sited outdoors) or separately with the heat pump located externally and the oil boiler installed inside. Furthermore, for distress purchase situations when a property requires heat to be restored quickly, the oil boiler can be installed first as a stand-alone unit, with the heat pump being fitted at a later date. Alongside the installation of the hybrid, to get the best out of the heat pump and to reduce the use of the oil boiler, the new radiators were The air source heat pump was installed behind the property’s games room oversized. After carrying out
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Final verdict The homeowners are thrilled with their new heating system, which delivers the best of both worlds with the renewable heat pump working with the back-up of an oil boiler when required. As G1 Installers – Grant’s installer loyalty scheme – Humphrey and Crockett have activated a five-year guarantee on the VortexAir Hybrid, providing added peace of mind for the householders.
Hybrids explained A hybrid system brings together the beneÿts of an air source heat pump and a traditional boiler. For off-gas mains homes, Grant has united the VortexAir and a Vortex Blue oil boiler to offer a greener alternative to boiler replacements. A control unit automatically monitors system temperatures, and the unit will seamlessly switch to the most effective heating mode, whether that be heat pump, oil, or a combination of both. With the VortexAir, the boiler operates as a standalone unit and the heat pump can be ÿtted at a later date to suit the homeowner. This option creates minimal disruption to the home during installation and allows for a seamless changeover. Furthermore, the oil boiler can be installed externally alongside the heat pump or internally to allow for greater ° exibility with installation. www.grantuk.com
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Barn conversion shows the way Ground source heat pumps installed at a luxury barn conversion in Cheshire help to demonstrate how renewable technology can provide a versatile energy saving solution for a range of projects – Mark McManus, MD at Stiebel Eltron, explains more.
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he importance of sustainability in new build and retrofit property developments is now widely recognised across the UK. For many developers, ensuring the sustainability of their assets in a way that helps to futureproof them is a key priority, leading to a welcome increase in demand for sustainable sources of energy. Ground and air source heat pumps have benefitted from this demand, which has helped drive investment and innovation in this type of technology. It’s a development that presents an exciting opportunity for the UK to become a leader in the adoption of green energy sources.
Versatile solution Not only do heat pumps offer highly competitive performance standards, they can also provide an unrivalled level of versatility for a range of property types. This has been demonstrated at the recently completed Hoofield Hall Barns project, with installer Fervo and Cheshire Barn Homes using Stiebel Eltron heat pumps. Hoofield Hall Barns was originally
Nevett, Director at Cheshire Barn Homes, said that the project aimed to restore the listed buildings into luxury properties with sustainability at their core. The site was undeniably complex, but through versatile technology and the industry expertise at Stiebel Eltron and Fervo, they were able to overcome these challenges.
Full integration The Hoofield Hall Barns development in Chester
constructed in 1837 before being rebuilt in the 1870s. It encompasses six Grade II listed barns across an estate comprising 17 listed buildings in total. The project saw a selection of WPC and WPF ground source heat pump units installed for each of the six barns converted to luxury homes. Due to the complex nature of the site, and the small footprint of the barns themselves, all units were installed on bore hole probes, with some barns requiring the WPC as a compact option to save space and maximise living areas. Speaking on the development, Rhys
The heat pump system at Hoofield Hall Barns also shows renewable systems can work together in tandem to achieve the best results. This is because the installation also integrates with the estate’s ventilation system – providing maximum efficiency and further demonstrating the versatility renewable energy solutions can provide. Homes are continuously improving their structural energy efficiency due to the better insulation afforded by advances in building methods and materials. However, UK Building Regulations call for one air change every two hours. Consequently, the inclusion of a high-performance ventilation system and heat recovery to ensure buildings comply with these
standards is vital. In the case of Hoofield, this was one important aspect the use of ground source heat pumps was able to address. Perceptions of renewable sources of energy are changing as costs lower and their usability increases. This growing uptake will only serve to enhance the reputation of both heat pump systems and sustainable ventilation. As consumers confront rising energy costs, and there is a concerted effort from central government and the private sector to lower emissions, electricity represents a genuine alternative. By embracing heat pumps and other renewable energy systems, consumers can help drive this positive change. Sustainable generation methods have improved exponentially as technology has advanced, solidifying electricity’s viability as a renewable option, but it’s only through innovation and a concerted effort by those in the sector that renewable electric systems will become the norm. www.stiebel-eltron.co.uk
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26 HEAT Pumps High efficiency, low noise
Raising the bar for ease and efficiency The Altherma 3 from Daikin is the latest generation of the company’s air to water heat pump range. Powered by low global warming potential (GWP) refrigerant R32, the A+++ rated heat pump boasts a CoP of 5.4 at 7 – 35ºC and can deliver temperatures of up to 65ºC at high efficiency, even in the coldest weather. Suitable for use with both underfloor heating and traditional radiators, the Altherma 3 split wall
mounted unit is a flexible system that includes an optional connection to deliver domestic hot water. Available in 4, 6 and 8kW versions, it can be combined with a separate domestic hot water tank of up to 500 litres, with or without solar support. For ease of installation, the outdoor unit is tested and charged with refrigerant and the system is delivered with all key hydraulic elements factory mounted, with no third party component s required. All piping can also be accessed at the top of the unit. The system can also be commissioned remotely, so settings can be uploaded to the
unit post-installation, while the smart comfort controller provides the end user with a convenient way to control the heating system via a smartphone or tablet. PHAM NEWS ENQUIRY No.
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Recent additions to the growing range of heating solutions from Viessmann include two air source heat pumps: the Vitocal 200-A and Vitocal 222-A. Featuring innovative noise-reduction technology, both are suitable for densely built-up areas and are able to deliver high energy efficiency with low operating costs. With outputs of 2.3 to 11.8 kW, and with a reversible circuit within a single unit to enable switching between heating and cooling, the Vitocal 200-A and 222-A are identical except that the 222A has an integrated 220-litre domestic hot water cylinder. Both heat pumps are of compact monobloc design, with separate indoor and outdoor units connected by water pipes. The outdoor unit contains one or two fans (depending on power output) while the wall-mounted indoor unit is quiet enough to be installed close to the living area. This contains a highefficiency circulation pump,
three-way changeover valve (with an effective cooling function thanks to three cooling circuits), safety group, control, and an instantaneous water heater. Maximum flow temperature is up to 60°C when the temperature outdoors is as low as -10°C. The energy rating of both new Vitocal heat pumps is A++, while the CoP is up to 5.0 (A7/W35) and up to 4.1 (A2/W35). For further energy cost savings, both pumps are optimised to use power
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generated on-site by PV solar systems, dependent on location. For ease of installation, there is no minimum distance between the indoor and outdoor units and there is no need for a refrigeration leak test because the cooling circuit is hermetically sealed. Also, no F-gas certificate is needed because the connecting pipes are filled with water. PHAM NEWS ENQUIRY No.
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HEAT Pumps 27 Design award for noise reducing units Choice of models for all properties The Ultra Quiet Ecodan PUHZ-AA air source heat pump range from Mitsubishi Electric has been presented with the international Red Dot Award for Product Design. The judges of the award highlighted the unit’s compact design, the colour combination of white and anthracite, and the unobtrusive appearance that enables the heat pump to blend with different types of buildings. Ultra Quiet Ecodan has been designed specifically for the UK market and meets Permitted Development, increasing the flexibility of where it can be installed. The units are available in 8.5kW and 11.2kW sizes with sound levels that are three times quieter than previous models. www.les.mitsubishielectric.co.uk
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R32 units deliver quicker response The Therma V heat pumps range from LG includes the Therma V R32 Monobloc which operates on low GWP R32 refrigerant. Energy rated at A+++, models are available in 5 to 16kW 1Ø and 12 to 16kW 3Ø, in a wide operating range of between 10-135Hz and water temperatures up to 65°C without an electric backup heater, although an electric heater can be installed as an optional accessory. The heat pumps have a 5 to 6dB lower sound operational level than previous models and incorporate a
number of additional new features developed by LG, including a new scroll compressor with ‘wet vapour’ injection which enhances the
unit’s performance at low ambient temperatures. They also offer quicker response times for the provision of heating and cooling by sensing not only the temperature but also pressure – a pressure control sensor provides a faster and more accurate response, reducing the time delay for implementing heating or cooling commands (up to 30% quicker response in cooling and 44% quicker response in heating). ENQUIRY No. 112 www.lg.com/uk/heating
The Yutaki air source heat pump range from Hitachi features a multi-functional wired remote control that provides a single menu for all Yutaki products. It has a dedicated installer view, wizard startup configuration, and an intuitive menu for quick and simple commissioning. The range offers a choice of models with outputs from 4 to 24kW. Options include the Yutaki-M, a monobloc unit that doesn’t require any F-gas qualifications. Hitachi says this is its most popular version. For installations calling for a split system, Hitachi offers the Yutaki-S and the Yutaki-S Combi, which is an all in one heating and hot water solution. For older, less-well insulated properties there is the Yutaki-S80, a high temperature heat pump. Hitachi also offers a heat pump hot water heater. www.hitachi-hvac.com
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28 BUSINESS Matters Ways to keep premiums down Gocompare has released a guide that could help reduce the cost of running a van as part of a business. The advice is based on research from the comparison website, with the headline figure that nearly 55% of van owners run a quote 48 hours or less before their renewal date. The average premium for those who run a quote less than 48 hours before inception is £1101. This is 32% (£265) more than those who run a quote 22 days before (£836). The average van insurance premium in 2018 was £1122. The key point is that it pays to be organised and to start shopping around for a better insurance deal well in advance. The guide offers other tips
W that may help save money, such as choosing to drive a smaller van, if possible, since the bigger the vehicle, the larger the premium. Other measures van operators can take to keep insurance premiums low include beefing up security to deter
thieves, driving fewer miles, and accurately declaring the actual use of the van. To see more tips and to read Gocompare’s guide in more detail, go online to: www.confused.com/vaninsurance/guides/how-tosave-on-van-insurance
Scott Chesworth
customers peace of mind, but it also gives contractors an awareness of the time they will have to visit others
throughout the day. “Reaching customers quickly is important for maintaining high levels of satisfaction, and telematics ensures that the most direct or quickest route is used to get to the callout,” says Scott Chesworth, Operations Director at RAM Tracking. “Telematics also allow areas of congestion to be seen, further helping to use the fastest routes. From a commercial perspective, making time savings can improve efficiency, productivity and ultimately profits.”
Business confidence dips Small businesses are engaging in short-term planning and cutting reliance on external funding ahead of Brexit – so says, commercial insurer AXA. According to a survey, there has been a sharp increase in financial anxiety amongst business owners. The research showed a 50% rise last year in those saying they were chronically stressed about their business, reaching 29% by the end of 2018. Furthermore, just 17% of business owners plan to invest in their business this year. This is a fall of 37 percentage points on 2015 when that figure was 54%, the lowest figure in five years. Small businesses are also tending to defer things like insurance, pensions, savings and business
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Avoiding injury and work stress The life of a plumbing and heating engineer can be physically demanding. Mark Krull, Director of Logic4training, offers advice on how to avoid injury and the legislation you need to be aware of.
Benefit from telematics RAM Tracking is highlighting the benefits that telematics can bring to a business operating a number of vans. Vehicle tracking systems can monitor driver locations with accuracy. This way, if an emergency call comes through, operators can send the nearest vehicle. The locations of all vehicles with a tracking device can be viewed at anytime and in any place. Being able to see exact locations also allows drivers to give customers accurate ETAs. Not only does this give
HEALTH & Safety
banking products – another sign that many are planning month-to-month rather than for the longer term. Other findings from the study include: - Three in 10 small businesses have no insurance of any kind. - Half (52%) have no way of getting ‘sick pay’ – either by having staff or family members keep the business going while they are absent,
or in the form of a rainy day fund. Personal accident cover, which pays a monthly benefit to cover lost income during recovery following an accident, is taken up by just one in 10 self-employed. - Most small businesses (68%) say that they shore up business income using personal finance and a variety of informal arrangements, like family loans. Some self-employed people are considering a return to the labour market. While 11% of business owners combine their venture with part-time or full-time employment, a further 20% said they are planning to take a job too. This would mean a third of today’s businesses being supported by the owner taking another job.
orking in cramped, awkward places and carrying heavy weights every day can take their toll on the body. When you’re dealing with potentially hazardous materials such as gas, electricity and hot water in your day-to-day work, it pays to be clear what the health and safety recommendations are. A recent survey by Toolstation showed just how dangerous building services work can be. Covering injuries sustained at work in the trades, over half surveyed said they had taken time off work due to injury and had felt stressed by the resulting loss of income. The most common injuries suffered related to the back, with 71% identifying back problems. Necks, shoulders and hands were also common areas, but the second most likely injuries were knee related, with 64% of the respondents reporting trouble in this area. The trades involve tough physical work, so it’s not that surprising to hear these results, but the fact that financial pressures prevented respondents from taking proper care of themselves is worrying. Often ignoring advice to rest-up, it seems it’s common for workers to neglect physical injuries, leading to further injury and stress.
Taking care The best way to avoid an injury at work is to make sure you know how to look after yourself and those working for you. If you are an employer, you have a legal responsibility to care for those that work for you and to not put them in positions of danger. Building services professions in particular can be challenging, so it’s important to know how to look after yourself, your staff and your customers. Employers have a duty of care for their staff and are required to: (1) Avoid putting their workers in a hazardous position as far as is reasonably possible. (2) Assess the risk of injury from working in tricky situations or dangerous materials and (3) Reduce the risk from injury by providing clear instructions and practical support to minimize risk. Employees have duties too. They should: (1) Cooperate with their employers on health and safety matters. (2) Follow systems of work set up to protect them from harm. (3) Use equipment provided for their safety. (4) Inform their employer if they spot a potentially hazardous situation or equipment and (5) Take care to make sure their activities don’t put others at risk.
Common hazards Lifting and carrying heavy weights incorrectly is often at the root of back trouble and the most common cause of injury at work. Often prevention from harm comes down to common sense. For example, get heavy materials delivered directly to their point of use. Consider whether a large piece of equipment needs to be moved. Can the job be done safely where the item already is? If heavy goods do need to be moved, think about using machinery and handling aids, such as a lift truck or a hoist. Working at height is, of course, another potentially hazardous situation. If you’re working on a roof, plan safe access to the roof and stay clear of edges and openings. Working from a ladder can be difficult. Make sure you have the right ladder for the job so you’re not over-extending the equipment you’re working with. If a ladder isn’t fit for the job, consider a scaffolding tower – ensure the equipment is stable and you are not working alone so that there is someone on hand if you run into trouble.
Dangerous materials Working with gas, hot water and electricity every day bring associated risks. If you are Gas Safe registered you would have covered most of the issues in your training, but it’s important to keep up to date with Gas Safety Bulletins – highlighting current issues and legislation. As a gas engineer, you have responsibility for those working with you and your customers and should point out symptoms that may identify a gas appliance isn’t working properly and the physical symptoms of carbon monoxide poisoning. Electricity is another potentially fatal material and can cause real damage to property. Most fatal accidents are caused by contact with overhead power lines, but there is potential danger in domestic settings too. An electric shock may not kill you, but if it happens when you’re up a ladder, you may end up with a severe injury. Logic4training provides a range of online Health & Safety courses, which can be taken at a time and place to suit employers and their staff. For more information, visit the website below. PHAM NEWS ENQUIRY No.
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PRODUCTS in Action 29 High efficiency heating in Wales the custom-built Modupak solution. This included three R40 Evolution boilers, together with a pair of Stokvis Econoplate BV units for HWS, consisting of plate heat exchangers, buffer vessels, circulation pumps and controls. A Stokvis Econopress pressurisation set was also supplied.
The construction of an extensive new music school and performance arts centre at the Haberdashers’ Monmouth Schools in Wales has seen the project team call on the capabilities of Stokvis Energy Systems to provide a modular boiler system to meet all of the building’s heating requirements. Narbeths, a South Wales mechanical installer, fitted
Energy savings in the leisure centre Cool spaces for London apartments Alpha Heating Innovation has supplied its high output Ares Tec condensing boiler to give the Crowhurst Park Leisure Centre, near Battle, a much needed boost in energy efficiency and long term heating reliability. The centre required a new heating system to replace an outdated and inefficient cast iron, oil-fired boiler system. Highly-efficient and able to respond to the changing demands of the leisure industry, the ‘A’ rated Ares Tec 350 was specified by the client, who wanted to make the switch from oil to LPG and locate the boiler outside this off-grid building. Alpha also provided a mobile plant room to ensure the heated swimming pool, sauna and leisure centre’s heating system was able to remain fully operational throughout the installation process. www.alpha-innovation.co.uk
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Air conditioning for some of the most desirable new apartments in London has been supplied by LG. The new development – the Westminster Quarter project in Monck Street – comprises two multistoried buildings, providing a total of 102 apartments above commercial floor space. The equipment, installed by contractor Principal Cooling, included LG’s 21 Multi V S units and eight Multi V VRF
units to deliver cooling to all the apartments. One of the Multi V S heat recovery units provides cooling for the gym and both heating and cooling to the reception/concierge and cinema areas. It was the most energy efficient method of providing both heating and cooling to these areas because the constant cooling load of the gym in effect provides free heat to the reception and cinema areas.
www.lg.com/uk
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30 INCLUSIVE Bathrooms
Planning for wetroom perfection Accessibility plays a key part in modern showering, whether in light use residential refurbishment projects or heavy use healthcare accommodation. Shaun Hunt, Technical Manager at Impey, breaks down wetroom speciÿcation and planning permission issues.
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he first question to ask about installing an accessible wetroom may be whether planning permission is required. There is no specific planning permission needed but there may be instances where Building Regulations apply, such as when the wetroom is to be positioned in a new extension, if an existing room is being converted, or if it is a new build. Building Regulations must also be observed when the Shaun Hunt, Impey wetroom installation involves moving a toilet within an existing space to ensure that the correct fall is considered, air-flow is maintained and new pipework is tapped into the existing soil pipe correctly. Part A, §1.10 of the Building Regulations Act 2010 covers the structural appraisal of existing buildings for change of use. Regulations provide direction for compliance with Building Regs for work carried out in England. Part A, §1.3, states that any structural work of composite steel and concrete must comply with general rules and rules for buildings. The same is the case for structural work of timber. Section 1.6 states that design of timber structures, including floors, should comply with common rules and rules for buildings. These documents give brief guidance on wetroom refurbishments and we recommend seeking more in-depth information at the Government’s Planning Portal.
Listed buildings Restrictions are in place to protect buildings of historic significance. Consequently, adapting bathrooms to accessible wetrooms within listed buildings needs to be carefully thought out – chiefly because old masonry and pipework may not support modern wetrooms that require heavy water-flow from powerful showerheads. Grade II listed buildings are a little more adaptable with wetroom installations, due to there being provision in the regulations to bring the property up to a suitable standard, but the same cannot be promised for Grade I listed. The planning department of your local authority decides whether to grant listed building consent for proposed work and, if needed, they’ll also provide advice from the commencement of an application process.
New builds Planning an accessible showering area in a new build is ideal, as you can start from scratch without assessing or altering any existing works. It is important to incorporate the design of the wetroom into the services specification as early as possible because the location of joists, pipework, and concrete flooring will determine the siting of the drain, vents and soil pipes. Retrospective fitting is not always possible, even in a new build, and can result in delays on site and increased costs. First, measure and draw the room to scale, with an exact marked location of where the tray former will be situated. Then formulate a schematic of exactly where the waste outlet will need to be and the positioning of pipes for all bathroom facilities. Remember that the waste pipe from your groundworks must not meet the exact point of your waste outlet pipe from the tray former: your wetroom waste pipe should always run independently to provide a free flow of air through shower waste pipes. While this prevents the starvation of airflow from occurring, an independent waste pipe will also help to avoid any chance of ‘double-trapping’. Vented systems and air admittance valves can often aid with airflow.
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Well-designed wetrooms result from planning for everything from the pipework below the floor to the lighting in the ceiling
Space and practicality When finalising floor plans it is essential to consider the balance of space and practicality. When a wetroom is to be the main bathroom in a family home, a layout without a bathtub may maximise usable space but may not be practical. In such cases, it is advisable to include a bath and locate a wet area to one side of the bathroom, separating with a glass panel to act as a room divider. If the wetroom will be utilised by a wheelchair user, consider how much space is required for a turning circle and potentially a carer to assist the showering process. The positioning of sanitaryware is also critical, and proximity to a door must be considered to avoid the risk of crossing a wet floor. Similar considerations need to be addressed in the design of wetrooms for commercial or healthcare environments, where increased usage will need to be factored in, as well as health and safety requirements. Accessible wetroom fittings, including grab rails or shower seating, should be installed at pre-determined heights with full accessibility to users of all ages and mobilities.
Styling requirements When styling a wetroom, it’s important to combine the client’s personal preference with appropriate features to suit the type of project. Consider the mix of available tiles and finishes. In an accessible bathroom, care home or hospital environment, grab rails and shower seating are likely to be required. In the health or care sector, a vinyl floor may be a pre-requisite. Decisions relating to aesthetic and sector are subject to a range of factors, including the quality of the drainage, the available water pressure, or direct connection to the mains. This will impact the type of shower specified - whether it is mixed, power, or even multi-jet, and ultimately the size and style of the drainage grate and showerhead.
Remember that, where possible, underfloor heating will accelerate the drying time in a wetroom and improve comfort. Lastly, glass panels can enhance the experience of a wetroom and are available in clear or satin finishes. For privacy, modesty-panels in etched glass can be installed. For ease of cleaning and to avoid build-up of limescale, consider using glass panels with a protective coating.
Lighting choice The choice of lighting and its location within the wetroom area must comply with Building Regulations. When installing electrical components and switches in wetrooms, most electrical work must comply with Part P of the Building Regulations Act 2010. This section states that no mains voltage may be fitted in a wetroom, including electric shaving sockets, light switches and standard sockets. So how do you get around this? Part P goes on to state that lights should be enclosed and mounted on the ceiling, with a pull-cord switch installed for use. Alternatively, wall-mounted light switches should be installed outside of the wetroom. Electric and gas heaters must be installed at a safe distance from the shower area, and a pull-cord switch located outside of the wetroom is also advised. As well as conforming to Building Regulations, IP ratings also apply to any lighting used in a wetroom area. ‘IP rating’ (ingress protection) indicates how much protection they provide against ingress of water and other particles. Each zone has a minimum IP requirement that must be met if a fitting is to be installed in this area. Wetrooms must apply to Zone 0, meaning that any fittings used are SELV (Separated Extra Low Voltage – max. 12 Volts) and have a minimum rating of IPX7 (IP67) (protected against immersion in water – total immersion-proof). www.impeyshowers.com/
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32 INCLUSIVE Bathrooms
Finding answers to old problems The concept of inclusive bathrooms has been around for many years, but what does this actually mean for new bathroom installations in 2019? Mark Cham, Category Manager – Bathrooms & Showering at Plumbase, highlights some of the most popular solutions.
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t has been widely reported that we’re all living longer, and on top of our ageing population many families are deciding to stay under one roof with their grown-up children, or move elderly relatives into their home to help keep living costs down. There are many reasons in favour of multigenerational living, but what are the best options for bathroom installers who are faced with Mark Cham, Category an inclusive bathroom brief? Manager at Plumbase The good news is that there are quite a few different solutions that are worth discussing with your customer to help them get the best result.
Small spaces Designing and fitting an inclusive style bathroom in a small space can make the challenge that bit harder, unless a wetroom is chosen. Not only will a wetroom save space by eliminating the need for a bath, but they are also much easier for people to use. The step free access into the washing area is perfect for homes with small children or the elderly who are more likely to trip and fall over. For added security in the wetroom, a grab rail is recommended. If your customer hasn’t renovated their bathroom for a number of years, they will more than likely be pleasantly surprised to see that the design of accessories, like grab rails, have come a long way in terms of style. Grab rails are now being designed with aesthetics in mind and are available in a wide range of chrome and even coloured finishes to match the chosen decor. Screens can be added for extra privacy or as an additional measure to keep water away from the dry zones. Thanks to innovative bathroom products it isn’t difficult for your customer to achieve a spa style result, all without having
Grab rails provide extra security for elderly users
Smart showers can provide an additional level of safety
to compromise on the accessibility of the space. Plumbase Bathroom Showrooms display a number of inclusive wetroom design options to help your customer to choose and importantly visualise the end result in their own home.
who may struggle with knowing which button to press to control the shower unit. The remote controls consist of just two buttons, and a dial, for simplified control.
Smarter Showers Accessibility in 2019 can be fun and functional for all the family too. Smart showers for instance have features like precise temperature control and the ability to save settings so that each family member never has to guess again what the right temperature is for them. Popular smart shower options on the market right now include the Mode shower range from Mira, which is controlled via a downloadable app on your phone. The app allows the user to set things like the shower duration, which is great for those looking to save on water usage, and the maximum temperature can also be inputted via the app for added safety. If a smart shower controlled via an app is too daunting for the customer, then there are many digital shower options to discover. The Aqualisa remote control shower is designed to accommodate users of all ages, without intimidating those
Bespoke design Every bathroom is different, but no matter the shape, size or type of family using it, there will be a design best suited to the needs of multiple end-users. To help navigate the amount of choice when it comes to inclusive bathroom design, it is a good idea to encourage customers to come into a bathroom showroom where experts are on hand to advise and help your customer. With a few bathroom measurements from your customer, many Plumbase Bathroom Showrooms have the in-house design software to create 2D and 3D views of the new bathroom. Our staff know all of the right questions to ask and have lots of experience when it comes to helping customers walk away with the best design using products from industry leading brands. Once happy, the design can then be taken away as a point of reference for the installation. www.plumbase.co.uk
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Guidance on delivering inclusive bathroom designs A new website supported by the Bathroom Manufacturers Association (BMA) provides best practice guidance and practical advice for any industry professional who is looking to design inclusive bathing facilities in either private homes or public washrooms. With an aging population and one in 10 people in the UK registered as having a disability, bathroom manufacturers, speciÿ ers, designers and installers are increasingly aware of the need for inclusive design products. For those involved in the provision of bathroom facilities in public buildings, professionals need to be aware that disabled people are protected by discrimination legislation. The legislation was introduced into the Building Regulations in 1991 and it has been updated regularly, with the most recent updates in 2016. The legislation covers the requirement for new buildings to provide facilities within buildings, and suitable access to buildings, under a principle of Access for All. The range of products available from manufacturers has changed substantially in recent years providing more choice so that
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and standards. The website was developed in association with occupational therapists to ensure authenticity.
Individual choice
There is no reason why an adapted bathroom should have to compromise on style
it is possible to design bathroom facilities that work for all ages and abilities, without sacriÿ cing style and design. The ‘ageless design’ website launched by the BMA provides product guidance, advice, tips on safety and security, with links to further information on regulations
Selecting the most appropriate product can depend on a number of factors, including the user’s extent of disability, the location of the washroom and the requirements of other users. The professional pages on the website have been designed with this in mind and can assist industry professionals in selecting the products that are ideal for use by disabled people. BMA CEO Yvonne Orgill comments: “Bathing is an integral part of life and it is essential that those who need extra care have easy access to properly equipped public washrooms and bathrooms to maintain self-respect and independence. But that doesn’t mean such facilities need to be
utilitarian – www.agelessdesign.org.uk offers great ideas for all types of bathrooms and washrooms, together with suggestions for achieving the perfect mix of functional facilities and fabulous design. “With careful planning and the right products there is absolutely no reason why all new bathroom facilities shouldn’t look stylish and meet the needs of everyone who uses it.” The website is supported by BMA members who cater for this specialist market and includes best practice guidance and practical advice for anyone wanting to design inclusively.
Find out more The BMA is an independent organisation representing over 80 manufacturing groups and 100+ brands in the UK. For more details visit: bathroom-association.org.uk
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INCLUSIVE Bathrooms 33 Style and safety Screens to suit united in Elina the whole family
Customised for all Saniflo’s multigenerational shower cubicles – the Kineduo and Kinemagic – can be customised with a choice of brassware and shower. For the Kineduo walk-in bath, select between a T-bar shower or classic model. The overhead rainshower comes complete with taps and water filler. The round overflow filler can be purchased separately and customers can choose between an 800mm glass end screen panel or a 750mm panel. The soft close seat makes showering comfortable for everyone. The Kinemagic is an integrated cubicle designed specifically to fit the space of a bath. The low-level shower tray and anti-slip flooring means that access is easy and it’s safe under foot. www.saniflo.co.uk PHAM NEWS ENQUIRY No. 120
Featuring thermostatic TMV3 accredited temperat ure control and an automatic shutdown if either the hot or cold water supplies fail, Triton’s new Elina Bar Diverter has been designed with user safety at the fore. Diverter technology, which was previously only used on mainstream mixers, has been incorporated into this care shower. The Elina Bar Diverter can, therefore, switch the flow of water between a large diameter fixed shower head and a five-spray pattern handset, adding luxury and versatility to the bathroom while
remaining suitable for all of the family. Features such as tamper-proof looped lever controls and clear flow and temperature markings are subtly included for added peace of mind. As required by the TMV3 standard, the temperature can be set internally at the desired level for each end user, which is good for homes with the elderly or very young. The Elina Bar Diverter is quick to install, with push-fit surface brackets included. A full five year parts and labour guarantee is also provided as standard. ENQUIRY No.
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The SP446 wetroom screen from Aqata offers a modern solution when creating a bathroom to suit the whole family. Whether replacing a bath or introducing a new walk-in shower, this stylish screen from the Spectra range is suitable for a multigenerational family bathroom. According to Aqata, consumers and developers are increasingly designing bathrooms to cater for a wide range of family needs and age ranges. The SP446 fits the brief
not only for the rising demand for frameless products, but also complements the popularity of the wetroom look. Other features of the SP446 that lend themselves to creating an inclusive bathroom include: low level shower trays, wider frameless shower screen access, and larger doorways whilst still remaining an effective water barrier. PHAM NEWS ENQUIRY No.
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Taking hold of an opportunity The growth of multigenerational living provides an opportunity for installers to advise their customers on the best ways to ensure that their bathrooms can be adapted to meet the needs of all members of the family. Inta’s Stuart Gizzi explains.
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fittings has a maximum load of 125kg, as do the slip-resistant polished chrome grab rails, manufactured from full brass construction with concealed fixings.
ith an ageing population and an increasing number of adult children returning to their parental homes after moving out, multigenerational living in the UK is on the rise. A recent study by the insurance company Aviva showed that multi-family households in the UK grew by 50% between 2005 and 2015. Assuming the same rate of growth in the next Stuart Gizzi, Director at Inta 10 years, there will be almost half a million multi-family households by 2025. Having two – or even three – generations living under one roof means families are required to adapt their home to meet everyone’s needs, and one room where this can prove difficult is the bathroom. Older generations or those with limited mobility may need living aids, shower seats and grab rails, while younger people often want to create a relaxing bathroom with stylish products and accessories. So is the industry catering for this so-called multigenerational bathroom, and does a happy medium for every member of the family really exist?
Right at home “Grab rails, low-level shower trays and shower seats do not have to look like they belong in a hospital,” adds Stuart. “The industry needs to promote future-proofing bathrooms to avoid families having to rip out and replace items further down the line.” As well as designing contemporary fixtures and fittings, developing the latest shower technology is also crucial to the advancement of multigenerational bathrooms, according to Stuart. “I think digital showers will actually lead the way for multigenerational bathrooms,” he says. “The benefit of digital showers is that they can be preset to optimum temperature and pressure. Some can even be switched on using a smartphone, so they are ideal for families who want the added reassurance of being able to control these aspects to ensure the safety and wellbeing of their younger and older relatives.”
Safety first
Looking ahead “When we design bathrooms we should be thinking about longevity rather than just looking at short-term fixes,” says Stuart Gizzi, Director of bathroom manufacturer Inta. “Multigenerational bathrooms are not impacting the bathroom market as much as they should be and the industry needs to do more to embrace this growing trend. At the moment it is still a niche market but when you consider the rate at which multi-family living is increasing, the industry is not up to speed. “As manufacturers we should all be striving to design products that are practical and safe for older generations, yet contemporary and sleek enough for younger people to want to install them. It’s really simple – we need to move away from thinking that bathroom products for older generations are ugly.”
Independent living products from Inta’s Ever collection
Inta, which has been developing and manufacturing high-quality bathroom products for over 15 years, has designed a series of independent living products for its Ever range that put safety first but do not compromise on aesthetics, including on-trend polished copper and chrome grab rails and a slip-resistant shower seat in black and chrome. Thanks to copper’s antimicrobial properties, the rail eliminates bacteria quickly, preventing the spread of germs. The polished finish will keep its lustre, while concealed fixings with resin fixing plates mean that it looks neat. Meanwhile, the strong and sturdy shower seat with contemporary styled slip-resistant black seat and chrome
While aesthetically-pleasing products and digital innovation are key for the future of multigenerational bathrooms, safety still remains the number one priority at Inta. “Multigenerational bathroom or not, I can’t reiterate enough how important the installation of a TMV-approved fitting is,” Stuart says. “A basic TMV2-compliant valve costs no more than £40 – it is not expensive when you’re talking about the difference between life and death.” TMV2 certified valves offer the highest level of accreditation of anti-scald thermostatic mixing valves. Correctly installing and maintaining approved thermostatic mixing valves could help prevent hundreds of thousands of tragic scalding accidents. Stuart concludes: “Ultimately, multigenerational bathrooms should embrace independence and inclusivity for everybody. To do this, manufacturers need to develop products that are accessible and safe for all ages.” www.intatec.co.uk
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Shallow drainage solution Cleaner and more hygienic Responding to demand for effective shallow drainage systems, the BBA-approved Linear Screed Drain from CCL Wetrooms features a 55mm Lo-Seal Trap ÿxed to the slab. Inbuilt height adjustment allows the outlet to be set at the desired height to allow a sufÿcient gradient within the waste pipe, usually 15mm per metre. The Lo-Seal waterless trap has been developed speciÿcally for use in wetroom construction projects with screed depths of below 70mm. Made from tough ABS (acrylonitrile butadiene styrene), the trap contains a self-sealing mechanism that locks into position, keeping the trap sealed when not in use. This ensures that even when the shower is left unused for prolonged periods, the trap cannot dry out and odour cannot enter the room. The slimline linear drain allows the
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waste position to be rotated through 360°, enabling easy installation into any ° oor type, as well as connecting to existing pipework on site. Thanks to the adjustable stainless steel grill, any size or depth of natural stone or porcelain tile from 6 20mm can be accommodated into the stone-inÿll grill. www.ccl-wetrooms.co.uk
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Part of VitrA’s Signature Collection, V-care Essential shower WC is said to offer a competitively priced solution for this growing market. Providing the functionality of a toilet with the cleaning properties of a bidet, V-care is said to offer increased cleanliness, hygiene and comfort. The hands-free washing experience can be adjusted to meet personal preferences by selecting the intensity, temperature and direction of the water, while an automatic air purification system helps to eradicate unwanted aromas. With no awkward rim to negotiate in the inner bowl
and no concealed channels for dirt to become trapped, it is also quick and easy to clean. The stainless steel nozzle automatically cleans itself before and after each use and the tip of the nozzle
can be removed for manual cleaning if required. V-care is easy to use via the remote control. As well as front and rear washing options and adjustable water temperature, the temperature of the ergonomically designed seat can also be controlled. For energy saving, standby disables all functions except the water temperature controller to keep the water above 18°C. The Comfort model has the added benefits of an automatic open/close seat lid, adjustable drying options and an oscillating jet. PHAM NEWS ENQUIRY No.
www.vitra.co.uk
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INCLUSIVE Bathrooms Get timber at the same time
www.akw-ltd.co.uk
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A timber range has been added to AKW’s line-up to help make purchasing and installing accessible bathrooms easier. CLS timber and plywood will be offered alongside the company’s other accessibility solutions. From boxing in pipework and over-boarding wooden floors to creating stud walling or noggins, an adapted bathroom requires a variety of timber. The AKW timber range has been introduced to offer more of the components of a bathroom adaptation from one source. By offering WBP plywood and 3x2 CLS timber in treated and untreated finishes, installers can order all the timber needed 126 for any bathroom adaptation.
Winning bid for Susan A Q smart shower from Aqualisa is proving its worth to Susan McDermott, pictured, who won the shower following a bid in an online silent charity auction. Susan sadly suffered an acquired brain injury and lifechanging sight loss in a road traffic accident 15 years ago. With the help of Headway, a charity that works to provide help and support to brain injury survivors, Susan was able to rehabilitate, get her first guide dog, and return to full time employment with the RNIB. Aqualisa donated the Q smart divert shower after staff at Aqualisa picked Headway as their chosen charity to support throughout 2018. In addition
to the donation, Aqualisa raised a further £600 for Headway through various events over the course of the year. Commenting on winning the shower, Susan says: “I haven’t just won a beautiful shower, but something that will genuinely improve my quality of life and be safer for me than an ordinary shower with a couple of tactile markers stuck to the heat control.” With its wide variety of customisable options, the Aqualisa Q smart shower allows users to completely personalise their shower experience by specifying temperature, flow, outlet and shower duration. PHAM NEWS ENQUIRY No.
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Step into easier access As part of its Easy Living range, bathroom and tile supplier Easy Bathrooms has launched a range of accessible baths that allow safe and easy access. The Vestra bath is 945 x 170mm and includes a screen and an electronicallyoperated glass door that remains locked until all water has been drained to avoid leaks. The lowthreshold height also gives the user easy access. The Truo unit has similar features but is also available in high gloss black. The Munro is the smallest unit in the range, at 650 x 900mm, and offers an inward-opening door and a moulded seat. Neil Bell, Head of Retail at Easy Bathrooms, says:
“These baths are designed to help the end user to live a more comfortable life, while ensuring the fitter
maximises the use of space, even in the tiniest of rooms.” PHAM NEWS ENQUIRY No.
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Steely approach to tool selection Stainless steel is known for its resistance to corrosion and for being completely recyclable, just some of the characteristics that make stainless steel hand tools a good choice for the tool bag. Here, Kevin Parkes, UK Sales Manager for Bahco, explains more.
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rade professionals are increasingly choosing to use stainless steel screws and other fasteners, especially when they are working in ‘clean’ environments. These include food production centres; hotel, pub and restaurant kitchens; hospitals and medical centres; as well as in pharmaceutical manufacturing. Using a ferrous steel screwdriver creates a risk that tiny fragments will transfer from the tip of the driver to the stainless steel fastener, leading over time to rust appearing. Nobody wants to see corroding screws in food or medicine manufacturing areas. Not only is that a risk to health and hygiene – it also looks unattractive and sends out the wrong message.
Pains and strains
Breaking barriers Corrosion resistant stainless steel is easy to clean or sterilise, but it’s always been considered too brittle for use in tool manufacturing. However, scientists have discovered the problem can be overcome by using advanced ice hardening technology, similar to that used by space agencies to produce rocket fuel. Tool designers and production engineers at Bahco, whose founder invented the adjustable wrench over 135 years ago, have adapted this cryogenic technology for use in making hand tools, bringing rocket science to the trade counter. They started with a small range of electricians’ screwdrivers so they could judge whether professional tool users would like using stainless steel tools. So positive was their response that the technology has now been extended to plumbing and heating installation tools, along with tools used in the aerospace, automotive and other industries.
(l) Stainless steel fixings and fasteners should be worked on only with stainless steel hand tools (r) The risk of strain and injury can be minimised by using ergonomically designed tools
The proven way to avoid the risk of ferrous contamination when working with stainless steel screws and fasteners is to make sure you use stainless steel tools. With greater emphasis these days on identifying and sustaining high standards of hygiene and cleanliness, especially in ‘clean rooms,’ food and pharma production centres and professional kitchens, it’s important that every precaution is taken to avoid ferrous contamination. Adjustable wrenches, vice grips, screwdrivers, pliers, hammers and drill bits are all readily available in stainless steel from trade counters across the country.
Get a grip There’s another threat which plumbers and installers face in their daily tasks, one to which they might not give much thought, and that’s the risk of sustaining a musculoskeletal disorder. According to the Health & Safety Executive, MSDs are the biggest cause of trade professionals having to take time off. Gripping any hand tool activates no fewer than 42 different muscles in the hand, wrist and lower arm. Repeated use of hand tools, hard to avoid in plumbing and installation, can over time lead to repetitive strain injuries and other painful conditions.
The best way to minimise the risk is to use ergonomic tools which are designed to fit the user’s hand more comfortably, giving good grip while avoiding pressure points which can cause callouses or similar conditions. Even the toughest hands can be affected by muscle strains or injuries, which can cause pain or numbness. These can lead to lost working time or, for the self employed, to lost business. Constant repetition of some actions, often unavoidable, can result in strain, even if the actions don’t feel all that strenuous at the time. Hand tools of the wrong size won’t comfortably fit the user’s hand, increasing the risk of RSI or similar muscular conditions. Using ergonomic, well balanced hand tools can reduce muscular stress in the hands, provide greater comfort, reduce vibration through the hands, and help avoid blisters and pressure points. Ergonomic tools are not new – designers at Bahco produced the first ergonomic tool – a screwdriver – more than 30 years ago, and there are more than 550 ergonomic tool types in its range today. To find out more about Bahco’s range of tools, enter the number below on the reader enquiry and registration card inside this issue. PHAM NEWS ENQUIRY No.
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www.bahco.com
Tool decisions Even if hand tools are a small part of your day, it’s worth investing in good ones that will hold up over time and remain comfortable and safe in hand. Here, Bahco offers some advice on what to look out for. • When choosing where to spend money on tools, it’s best to give priority to those which need the greatest force applied, are likely to be used for the longest time, and which need the most precise movements. • To avoid unnatural hand positions, choose tools with a handle long enough to distribute pressure evenly over the palm, eliminating pressure points which could cause a callous. • Spring loaded pliers are good, provided you can lock them or have a spring with an on/off function. • Check that a tool allows you ‘precision grip,’ allowing small
movements with your index finger and thumb, and ‘force grip,’ such as when holding a hammer in your palm. • When buying a large screwdriver, look for one designed to optimise the transmitted torque. • When using pliers, remember that the longer the shank, the lower the cutting force you will need. Also, the closer the rivet is to the cutting edge, the greater the cutting force. • Keep your hands warm. Winter temperatures anaesthetise the hands and conceal pain. Cold hands lose sensitivity and are more easily damaged by cuts and scratches. ENQUIRY
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Setting out to work on the right foot Today’s busy installers demand footwear that’s not only safe and practical, but that helps them to cultivate a professional image. James Whitaker, Marketing Director at Dickies Workwear, shares his tips on what to look for when shopping for work shoes or boots.
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hether you’re working in a private home, a public building, a plant room or on a construction site, what you wear on your feet is arguably the most important part of your working wardrobe. Innovations in footwear over recent years mean there’s now more choice than ever before when shopping for boots or shoes to get you through the working day. However, having such a broad selection to choose from can make it difficult to know where to start. Here are the key points to think about before buying your next pair of shoes or boots.
Safety first Regardless of your working environment, safety is always a top priority and foot protection should naturally be an important consideration when shopping for footwear. Steel toe-caps plus a steel midsole for underfoot protection remain a popular choice among tradespeople working on construction sites. However, as most plumbers and heating installers spend much of their days bending or kneeling, it’s worth shopping for a flexible shoe or boot that doesn’t feel too heavy. Go for lightweight options with composite anti-penetration protection, which generally offers better flexibility without the weightier feel of traditional steel toe-capped footwear. Any tradesperson working indoors should look for options that offer maximum ground contact in wet conditions. Our Phoenix and Liberty safety footwear styles, for example, are particularly popular among plumbing and heating engineers due to their light, flexible feel. For both styles, the midsole is made from EVA (ethyl vinyl acetate), which provides cushioning and rebound, helping to absorb shock from the ground. Both also feature the Dickies DTc outsole, which has ergonomic flex lines and geometric tread patterns for maximum ground contact, even in wet conditions.
The Phoenix safety footwear offers a light, flexible feel
The Cameron safety boots feature an energy absorbing sole
Many safety footwear designs also include a level of heat protection (some outsoles are heat resistant to up to 300°C, for example) and anti-static properties.
tradespeople to create a smart, modern image at work. Most footwear options are available in at least two colourways, with contrast detailing to allow for easy coordination with other items of clothing. To help ensure your footwear looks good for as long as possible, choose styles that are easy to wipe clean. Additional scuff toe and heel protection also helps footwear to look less worn, while a tighter material construction reduces the possibility of trapped dirt. Safe, comfortable footwear should always remain top priority and the variety currently available means you can find something that’s truly fit for purpose, without compromising on aesthetics. Functional, practical designs that make your job as comfortable and as safe as possible, while cultivating a professional style, is something you should demand whenever shopping for new footwear.
Comfort is key In addition to my point on flexibility, it’s also worth looking for features that will maximise comfort regardless of weather conditions, such as breathable textile lining and waterproof membranes. Similarly, details such as padded uppers and cushioned footbeds provide added comfort – something you’ll be grateful for when on your feet all day.
The right image With today’s tradespeople more image conscious than ever, we’re seeing increased demand for workwear that helps them to create a professional look – and this extends to their footwear. Many workwear manufacturers are producing footwear styles that are influenced by high street trends, helping
www.dickiesworkwear.com
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Tools specialist marks centenary year Hampshire based hand and power tool distributor Draper Tools is celebrating 100 years in business this year. Established in 1919 by Bert Draper, the business is still family owned and run today by the fourth generation of the Draper family. Looking forward, the company says it remains committed to growth and innovation and has recently made a number of improvements to its head office facility in Chandler’s Ford. The company has built its success on supplying a wide range of hand and power tools for both professional trades and serious enthusiasts. To date, its range has expanded to include over 11,000 product
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lines, with specialist tools for the construction, engineering and automotive industries.
Proud history Chairman John Draper comments: “We are proud to have reached this important milestone in our company history and would like to take this opportunity to thank everyone who has helped us get here. “Although we have grown a lot over the last century, we still like to think of ourselves as a no-nonsense, customerfocused tool supplier. Quality and reliability are still very much at the heart of the business and this will continue as we progress and grow into 2019 and beyond.”
To mark the centenary year, the company plans to run a series of exclusive promotions, competitions and charity fundraising activities. Each month there will be special edition centenary products launched and special deals on popular products, including trolley jacks, pressure washers, socket sets, spanner sets and more.
Care for vets To further mark the occasion, Draper Tools has teamed up with Care for Veterans, a very special charity, which also celebrates its centenary in 2019. Formerly the Queen Alexandra Hospital Home, the charity was established in 1919 to care for those
soldiers returning from World War I with lifechanging disabilities and has been providing long term nursing care, rehabilitation, respite and end of life care to disabled ex-servicemen and women. The company says it will be dedicating 2019 to supporting and raising funds for Care for Veterans in honour of both organisations’ centenary year.
Power packs New products introduced this year include several new lines to its Storm Force 20V power tool range, which features a convenient, multitool battery system. The interchangeable battery system powers every tool
in the range. This latest generation of Draper Storm Force cordless tools is said to be ideal for a wide range of jobs and repairs and comes with 2.0Ah or 4.0Ah lithium-ion batteries. Additions to the range include impact wrenches, an orbital jigsaw, a circular saw, an angle grinder, a
random orbit sander and an oscillating multi-tool. There are also several special Storm Force 20V tool kits, each with batteries, charger and a storage case or bag. Individual machines can also be purchased, with batteries and chargers sold separately. PHAM NEWS ENQUIRY No.
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Delivering more drive to your bits How can professional installers ensure that their high performance tools live up to their reputation and deliver maximum impact? Here, John Dabb, Sales and Marketing Director at Hyde, looks at a new product in the market that might just help.
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he tools we use have become much more powerful over the years. Nowadays, for example, most installers’ tool bags will include an impact driver to make lighter work of loosening stubborn screws and nuts and to ensure a tight fit. Essentially,
an impact driver works by applying a hammer strike to the bit and then turning the bit 180º continuously. The benefit of an impact driver is therefore that it is higher torque and makes it easier to drive a screw into a piece of wood, with less in the way of hand fatigue, or so you might think. As with most things in life, there is a weak link and with an impact driver this lies in the bit, which would end up broken and useless if a torsion zone wasn’t fitted to the driver. But doing so reduces the impact of the driver, rendering its initial goal all but redundant. That’s because when driving in a screw with an impact driver using a torsion impact bit, less stress, or rather less power or torque, gets to the screw. In essence, each 180º turn applied by the drill is being reduced by the torsion zone.
System’ to cars, rather than improving the design and performance of their tyres – anyone driving a new motor off the forecourt would soon be driving it straight back on to put in a complaint about loss of power.
Torque time
The choice of drill bit will affect an impact driver’s performance
Anyone who has ever used an impact driver, and that goes for the majority of installers, will know that there are two choices when it comes to choosing screwdriver bits – whether to buy a premium bit that lasts longer than a standard bit, or buy cheaper bits that break quickly.
Manufacturers are in a constant battle to resolve this issue by introducing torsion zones that protect the bit, rather than meeting the technology and performance of these high torque impact drivers. Imagine, though, if tyre manufacturers had introduced a ‘Torque Reduction
Thanks to a new brand in the UK, Durum by Josco, now being distributed in the UK through Hyde, installers can enjoy more torque in their drivers. Durum is a range of impact screwdriver bits from the Australian brand which have been specially designed to fit European and UK fasteners. Delivering more torque to the tip, the Durum bit maximises the power, transferring virtually all the torque directly to the screw, so are up to 38% quicker with an impact driver than a torsion bit, while
the precision tip offers a perfect fit to the screw for maximum efficiency and reduced cam out. More power to the screw doesn’t come at the expense of the installer’s pocket in this instance either, as Durum bits are actually cheaper to make, with no requirement for a torsion zone to be engineered in – a cost that the manufacturer is happy to pass on to its customers. Longer term, they’ve been tested to last as long as a premium bit. So, whichever way you look at it there is now an alternative option that gives the installer a high performance bit without the added expense of colourful bands and torsion zones – or, if you like, a cheaper bit that doesn’t break quickly. PHAM NEWS ENQUIRY No.
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www.brianhyde.co.uk
Shedding light on how to choose the right illumination A poor workman may blame his tools, but a skilled professional knows that getting the job done to a high standard is more easily achieved when quality equipment is part of the process – so says Tim Brush, Content and Digital Marketing Coordinator at Unilite.
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s a plumber, you want to finish your work as quickly and efficiently as possible. The more jobs you can fit into a day means the more work you get done, leading to increased cashflow. So, how do you go about achieving these aims? One solution is to opt for quality tools over cheaper alternatives. This way you don’t have to keep pausing to recalibrate a tool, stopping to go out and grab a replacement when one breaks or, in the case of torches, having to resort to using the dim flash on your phone when your torch fails.
Finding reliable tools We all go through a process when buying tools for work. The first step is ‘do I recognise the brand?’, ‘what is its track record?’, ‘will it last?’ or ‘is it suitable for me?’. When looking for answers to these questions, if you don’t recognise the brand you will start doing research on its history and what sort of places the products are used in to see if it is suitable for plumbers. One such brand that has been consistent in supplying tools to the trade is Unilite, the portable LED lighting manufacturer. Supplying to builders, electricians and of course plumbers is our bread and butter and not simply an offshoot from another market. In addition, we only manufacture portable LED lighting, having done so for 38 years, so essentially we are specialists in this field.
The right light Lights with SMD (surface mounted diodes) LEDs are often the most suitable for tradespeople, as they have better runtimes compared with other LEDs. When these are put into a highquality inspection light, the results are impressive.
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The PS-IL10R uses Samsung 1000 lumen white SMD LEDs to deliver a spread of light suitable for close point inspection
This combination has been brought together with the latest Unilite inspection light, the PS-IL10R. It has 27 SMD LEDs which produce 1000 lumen of lighting power. Plumbers have found this to be the perfect amount for most tasks. In addition, it has a 250 lumen spot beam on its head that’s great for those tasks that require an intricate beam. The light emitted from the PS-IL10R is also suitable for long term use and won’t cause eye strain like traditional lighting found at home. This is because it has a colour temperature of 6500K (Kelvin), which is the optimum working light for prolonged use.
Standing up to scrutiny What plumbers love about the PS-IL10R is its multi positional placement options. With a foldable kick
stand that can be positioned to shine directly on the job at hand and its magnetic hanging hook which can attach directly to a boiler, the light can be placed almost anywhere, making life easier. Its case build quality is also important, as it needs to withstand daily use in a sometimes unforgiving environment. That’s why the IL10R is made from a blend of ultra-strength aluminium and polycarbonate. This keeps its electronics safe and out of the way of harm, ensuring its integrity. Not all torches have this level of protection and that’s a big reason why many of them fail. With a USB rechargeable lithium battery, IP54 ingress protection, and three individual dim settings, its understandable why the PS-IL10R is proving so popular. www.unilite.co.uk
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Work and wellbeing Just as the right tools help to achieve a job well done, so too does clothing contribute to productive work and personal wellbeing – so says Peter Dumigan, Commercial Manager of the Hultafors Group UK, which owns Snickers Workwear and Solid Gear Safety Footwear.
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lothes have come a long way since humans first started wearing them over 100,000 years ago. Most plumbing and heating engineers will know that workwear has evolved in the last 60 years from the early days of the boilersuit and coveralls to 21st century workwear products that are now influenced by streetwear fashion and fabric technology trends. Even up to the early 70s, designs were basic, product development was limited, and little consideration paid to the working environments where most plumbers plied their trade. Think about it – how much research went into boilersuits and bib-and-brace overalls?
So, choosing the right kind of working clothes on site can have a seriously positive effect on your personal wellbeing on site. Take a look at the new types of workwear that have comfort fabrics built into the garment design.
Sartorial science The simplicity of some workwear designs and their terminology – then and now – has long been overtaken by R&D, fabric technology, and end-user demands that are all at the heart of today’s serious workwear development. Designing working clothes for professional tradesmen and women has become something of science in itself, with fabrics and garments developed to suit everything from different working environments and weather conditions to body shapes and personal wellness on site. The workwear industry is awash with technology and terms – AVS, APS, Coolmax and wicking fabrics, wearable tech and 37.5 technology – even things like integrated electrostatic dissipative protective benefits. What we wear is bound not only by personal needs but also by health and safety standards and regulations that govern performance and personal protection. But how does all of this impact on or improve personal wellbeing and performance at work?
Smart solutions
FlexiWork Stretch Trousers+ with Holster Pockets feature 4-way stretch softshell fabric from Schoeller for wind protection and waterproof 3-layer Cordura at the lower legs
Self-image It’s hard to deny that there is a connection between what you wear and how you feel in your head. Think about the bits of wisdom that teach us to ‘dress for success’ and that ‘clothes make the man’. Clothing can enhance how we feel about ourselves and it can improve our performance at work. Researchers have identified a series of mindset changes that occur when we wear certain clothes. It’s said that the clothes we wear and how we wear them affect our behaviour, attitudes, personality, mood, confidence, and even the way we interact with others. For instance, compare the guy who wears baggy jogging bottoms and an old sweatshirt to the one dressed in goodlooking working clothes, properly designed for working on site. They both are making a statement – about themselves, their mindset, and their attitude to their work. However, even if you use workwear, poorly designed and ill-fitting working clothes can have a serious effect – not just on your mood and effectiveness on site, but your overall health and wellbeing.
Our ‘Comfort Stretch’ fabric is being integrated into our newest working clothes to deliver maximum freedom of movement, however and wherever you’re working – even in the most confined of workspaces. We also add it to specific areas of the clothes – such as around the waist – to facilitate ventilation and enhanced comfort – and to complement the likes of Cordura and GoreTex fabrics that deliver durability and foul weather protection. The general idea behind integrating the ‘Comfort Stretch’ concept in our workwear is to maximise the movability of the body. We integrate it into the clothes to fit where the body bends or where it expands. It also means we can tailor our garments to a slimmer fit when needed and, ultimately, it makes the clothes much more comfortable to wear. This is exactly what the feedback from tradesmen and women has told us – they want maximum comfort and functionality. So we’ve developed these hybrid garments that use a combination of materials to deliver precisely what these tradespeople want. If you’re not careful, the clothes you wear on site can affect your health, but if you do wear properly designed, good fitting clothes you’ll approach the job in hand with the kind of positive mindset to get it done efficiently and comfortably.
Dressed for wellbeing
Snickers’ Stretch Trousers with 2-way stretch twill and stretch Cordura at the knees for flexibility, comfort and durability
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What if you’re wearing trousers that don’t fit properly? If they’re loose, they’ll more than likely slip down and cause builder’s bum. But tight trousers, or those done up with a tight belt, can be problematic by causing pressure on the stomach – particularly if you’re bending or working in a tight space. It’s known as intra-abdominal pressure, which can trigger acid reflux, which pushes stomach acid back up where the esophagus and the stomach meet, causing heartburn. It’s a common ailment not just in older adults, but in as much as 37% of 20 to 30 year olds. Even someone who isn’t prone to acid reflux can develop reflux if they wear tight clothes over as little as a two-week period. Tight trousers can also cause severe abdominal pain, constrict the abdomen and put pressure on the intestines which can interfere with their normal bodily function, leading to multiple symptoms including gas distention, constipation, pain, and heartburn.
Floorlayers Work Trousers incorporate a Knee Guard System www.snickersworkwear.co.uk
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TOOLS & Workwear 41 Trousers made for stretching Don’t leave home without it Slim-fitting and stretchable, the X-treme work trousers from F Engel promise comfort while you work, especially when kneeling. Made from 65% polyester and 35% cotton, the trousers incorporate a specially developed mechanical stretch factor. Each garment has a smooth inner-crotch seam panel, and patches of highly stretchable and ventilated material at the backs of the knees and seat areas help to keep cool and provide maximum flexibility whilst bending or kneeling. There are two spacious slanted pockets at the front, two back pockets, and a mobile phone pocket with a flap on the right thigh. There’s also a standard one on the left which has an extra inner zipped compartment. More useful features include a ruler pocket with extra sections for tools, tool straps and Velcro-fastened, knee-reinforced pockets with two knee pad positions for height adjustment. Reflector strips are built in behind the knees.
www.engel.eu/en
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The Wera Kraftform Kompakt 20 (KK20) is an interchangeable screwdriver offering an ergonomic handle with a telescopic blade. It comes with six popular bits, all securely stored away in the handle. The handle has been designed to fit comfortably in the hand to prevent muscle fatigue, blisters and sores. A quick-release system allows you to simply push the bit into the adaptor without moving the sleeve, activating the lock. Each screwdriver bit – no matter the length – is held securely with no movement. To release the bit, push the sleeve forward and remove.
The bits are stored inside the handle – to open, press the button at the base of the handle and with a telescopic action reveals six bits. The screwdriver bits are compatible with manual or
power tool use, making this set a cost-effective option. The carrying pouch can be attached to a belt, keeping the tool close to hand. PHAM NEWS ENQUIRY No.
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Portable, precise In the spotlight pipe cutting For mobile cutting and deburring up to 108mm diameter, REMS offers its Akku-Cento, a pipe cutting machine that is fast, right angled, chip-free and with no outer burr. The Akku-Cento is operated with Liion batteries and is near universal in the types of pipe it can cut through, including stainless steel pipes www.rems.de
for press fitting systems, carbon steel, cast iron, plastic and multi-layer composite pipes. This light, portable machine is suitable for site work or in a workshop.
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High lumen variation, USB charging and multi-shadow prevention are the main features of the work lights and inspection torches from Luceco. The work light range includes a rechargeable Clamp Work Light with 360º rotation and a brightness up to 1300 lumens. A durable polycarbonate structure, four hour battery life on full output, and a 50% brightness mode offer flexible light for a variety of situations. There is also a Magnetic Work Light, with strong magnetic base and
1000 lumens for all those tricky-to-light places. Inspection Torches are perfect for shedding light on hard-to-reach places. Coming in 1.5, 3, 5 and 10W versions, all torches feature clever technology to prevent multi-shadowing, which can sometimes obscure the area, hindering a thorough inspection. The 3, 5 and 10W models can also charge other devices, such as phones and tablets, meaning users should never be caught without battery power. PHAM ENQUIRY No.
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Easy way to catch and drain water The Versa Funnel from Nerrad Tools gives you the flexibility to work with water in ways you wouldn’t have thought of before. The funnel can be formed into virtually any shape to capture water and drain it where you want it to go. It helps contain those nuisance drips when working on any number of jobs, such as radiators or when draining cylinders. Nerrad says it’s especially useful to boiler engineers for catching or diverting water away from PCBs, preventing a costly mistake. Manufactured from flexible aluminium and covered with high grade nitrile rubber, this product is for use with virtually all liquids, including
oils, and can withstand extreme water temperatures, too. It measures approximately 37 x 17cm. www.nerradtools.com
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42 TOOLS & Workwear Quality crimps in Breaking barriers with cordless tool confined spaces The Knipex Twistor16 self-adjusting crimping pliers for end sleeves (ferrules) are compact yet powerful, offering the user flexibility in confined spaces. The pliers automatically adjust to the end sleeves used so there can be no crimping errors as a result of an incorrect setting. The slim crimp head can be freely adjusted for different crimping situations and rotated 360°, with eight tactile locking positions, allowing end sleeves to be crimped from almost any working position. The square crimp profile has a high capacity range of 0.14 to 16mm2, and twin end sleeves up to 2 x 6mm2 can be crimped without adjustment. As the crimp opening is accessible from both sides, extra-long end sleeves can also be crimped simply by feeding them in further. Knipex says the Twistor16 offers high crimping quality time after time due to the integral lock with self-releasing mechanism. The tool is light and compact so it easily fits into toolboxes and pockets. Precisely calibrated, it is forged in special quality chrome vanadium electric steel and is oil-hardened for extra strength and durability. www.knipex.com
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Said to deliver the same powerful performance as its corded equivalent, the TE 60-A36 SDS MAX Cordless combihammer from Hilti creates 8.1 Joules of impact energy at 3300 impacts per minute. It is suited for drilling and chiselling in concrete, brick and masonry. The power is supplied by the Hilti 36 V/9.0 Ah battery, ensuring it is capable of delivering more than 5.5m of 20mm diameter linear
innovations, including the Cordless Power Care (CPC) system to ensure consistent power supply whether it’s being used to drill anchor holes in concrete or drill through penetrations. In addition, the tool is equipped with Active Torque Control (ATC), which protects both the operator and the tool in case there’s a sudden rebar strike.
drilling on a single charge. The TE 60-A36 SDS MAX
Cordless combihammer is fitted with the latest Hilti
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Keeping dry in wet weather Get the spirit
The latest addition to the Scruffs collection are mid-ankle safety boots that come equipped with composite toe and midplate for lightweight flexibility and protection from sole penetration – whatever the weather. The Rapid Safety Boots incorporate Scruffs Dri4Work technology, making them fully waterproof. These boots take the stress of site use without compromise, with Poron socks plus a padded tongue and
collar to provide extra underfoot cushioning. Rapid Safety Boots have a high spec safety rating, providing protection against heat, slips and fuel oil. Micro-Fresh technology prevents the build-up of bacteria to reduce unwanted odours, and underfoot shock absorption comes as standard to minimise stress on the feet and ankles. www.scruffs.com ENQUIRY No. 142
Wearable source of warmth Makita UK has added high visibility heated jackets to the LXT and CXT ranges to help keep construction workers comfortable on site. Powered by lithium-ion batteries, the DCJ206Z LXT jacket, compatible with 14.4V and 18V LXT batteries only, will run in hi, medium and lo heat settings, providing up to 35 continuous hours of comfort when powered by a Makita 18V 6.0Ah Li-ion battery. The jacket features five heat zones – two on the chest and three in the back – which are controlled
by an on/off selector with LED indicator positioned on the chest. An external transparent chest pocket protects essential ID cards from the elements. PHAM NEWS ENQUIRY No.
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New to Hultafors’ range of levelling and marking equipment is the Mini Pocket spirit level. The ergonomic design includes a crush-proof vial with a +60% magnifying effect and luminescent effect for easy reading in light or dark conditions. Housed in a strong protective casing, the Mini Pocket is also available in a magnetic version, which is aimed at jobs needing accurate vertical measuring. PHAM NEWS ENQUIRY No.
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Catalogue offers even more The latest Plumbfix catalogue includes 450 new products that are said to offer value and peace of mind. The new catalogue’s range of trade essentials and new products includes everything from power tools and workwear to sealants that reduce waste. Some products are labelled ‘Trade Rated’, an endorsement that provides an additional level of confidence and ENQUIRY
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reassurance, as they have been independently tried and tested by Plumbfix customers. One of the standout products is the DeWalt 18V brushless combi drill. Available at the special introductory price of £100, it comes complete with 2 x 2.0Ah Li-ion batteries so users should never be without a charge. This versatile drill offers 15
different torque settings, alongside all-metal gearing, making it a robust, efficient and powerful combi drill. Its bright white LED light with a delay feature gives improved visibility. Other highlights in the new catalogue include Smart Home ranges, sealants, an enhanced selection of power tools, and safety workwear. PHAM ENQUIRY No.
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OIL Heating 43
What does the future hold for oil installers? Replacing traditional heating oil with a low carbon liquid fuel will meet environmental concerns, keep energy costs down for off-grid consumers and also safeguard the future of oil heating technicians – OFTEC CEO Paul Rose explains more.
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educing the impact of climate change is one of the biggest challenges facing our world today and it is widely agreed that cutting emissions from all sectors of society is now paramount. Encouragingly, the latest statistics from the Department of Business, Energy and Industrial Strategy (BEIS) show Britain’s greenhouse gas emissions in 2017 were 2.7% lower than the previous year and 42.1% lower than OFTEC CEO Paul Rose in 1990. But although Government is on track to meet its short term goals, the Committee on Climate Change (CCC) has warned policy is still falling behind if the UK is to achieve the over-arching ambition of cutting emissions by 80% by 2050.
Missing targets Critics suggest this is certainly true when it comes to reducing emissions from UK homes. The original pledge to make all new builds carbon zero from 2016 was abandoned before it started in a move which the Energy and Climate Intelligence Unit (ECIU) estimates has caused energy bills to rise by at least £120 million to date. It also means many new homes have been built which now need expensive retrofits to bring them up to standard. A second report from energy think tank e3g found public investment in warm homes in England fell by 58% between 2012 and 2018, unsurprisingly causing the number of energy efficiency measures installed to also plummet. Policy u-turns and budget cuts, alongside poorly performing ‘green’ energy schemes, have all been blamed for inadequate progress towards carbon reduction targets and it’s difficult not to agree that more effective policy is urgently needed. When it began to map out its future pathway for off-grid heat, BEIS, in its Clean Growth Strategy, stated an ambition to ‘phase out the installation of high carbon fossil fuel heating in new and existing homes currently off the gas grid during the 2020s, starting with new homes’. How this will be achieved and the milestones involved are still up for debate and OFTEC, along with wider industry, is working closely with government to develop the most cost effective, practical low carbon solution for the UK’s 1.5 million oil using homes across the UK. So, what does this all mean for the future of oil heating technicians?
Greening the fuel OFTEC registration figures currently stand at a five-year high and are continuing to rise. This not only underlines the increasing value both technicians and consumers are placing on professional qualifications but that demand for oil heating remains strong. However, we are under no illusions. High carbon fossil fuels have no role in future heat strategy – but this does not spell the end for oil heating technicians. Based on extensive and ongoing research, we firmly believe that replacing traditional heating oil with a low carbon liquid fuel alternative offers the most cost effective and practical solution to meet the three-fold challenge of securing energy supply, decarbonising energy use and
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Oil heating installers are well placed to advise consumers on the steps they can take to reduce their carbon emissions
keeping costs down for off-grid consumers – whilst also Reducing heat demand by making energy efficiency safeguarding the future for oil heating technicians. improvements to homes will also be a vital step in driving One of the major advantages of taking this route is that down emissions and cutting running costs. Therefore, significant carbon reductions would be achieved with technicians may also be required to guide consumers on minimal changes required to consumers’ heating systems the insulation measures they need to install to make low or homes. Given that high upfront costs and disruption are carbon heating solutions most effective. Some already do the two main barriers to consumer take up of renewable this and it is an area supported by OFTEC training, but the heating technologies such as heat pumps, this is a huge plus. need will likely increase. Another key benefit of switching to low carbon liquid fuels It would of course be unrealistic to expect technicians to is that existing infrastructure can still be used. These fuels become all things to all people, so another possible scenario can be co-processed in existing fuel production, storage could be greater collaboration across trades, with heating and supply facilities, and volumes upscaled as demand technicians working alongside insulation experts and other increases. professionals to offer complete solutions. Local authorities The existing supply chain from production to local depot could play a role in coordinating this approach, drawing on a to end user also means bank of qualified, registered distribution costs would professionals to carry out the “the existing network of qualiÿed OFTEC remain as they are today, work. while the existing network Clearly, it’s not for OFTEC to technicians will remain in high demand” of over 9000 qualified and come up with all the answers to national policy issues, but registered OFTEC technicians will remain in high demand and ensure consumers are what we can do is draw on more than 25 years experience supported to the same high standards they currently enjoy. working in the off-grid heating sector to develop the best As further evidence that greening the fuel offers an route towards a low carbon future. Throughout this process, effective solution, Finland’s government has recently we will continue to support the progression of installers passed a law which states a share of light oil used for and work hard on their behalf to provide a framework heating, amongst other things, will be replaced by bio-based which is fit for the future. fuel oil from 2021. With low carbon liquid fuels already commercially available and the market rapidly evolving, About OFTEC there is no reason why the UK shouldn’t adopt a similar The Oil Firing Technical Association is the trade and approach. marketing body for the oil ÿred heating and cooking Changing times industry in the UK and the Republic of Ireland. As a trade association, it represents manufacturers of oil ÿred That’s not to say business would continue completely as equipment such as boilers, cookers and oil storage tanks. usual for technicians, or that changes in the way industry OFTEC also offers technical advice to professionals and operates won’t be necessary. One thing we have all learnt consumers, and through OFTEC Direct it sells ancillary during recent times is that change is the only certainty we equipment to heating technicians. have. It’s probable the role of heating technicians will need OFTEC Registration Services registers and assesses to evolve over time and, as with many professions, the competent heating technicians under the Government’s skills set demanded of them adapted and possibly widened licenced Competent Person’s Scheme. OFTEC also to reflect the changing landscape. represents the industry to Governments in the UK and To effectively address carbon reduction from heat, Ireland and to the European Commission. It is lobbying government must support a mix of low carbon solutions for the retention of oil heating including hybrid systems to meet the varying needs of UK housing stock – there is no and those that use bio liquids which are the ‘green’ one-size-fits-all answer. So, to ensure consumers are offered alternative fuels for the future. expert advice on the best solution for them, it’s probable technicians will need to become more like off-grid heating PHAM NEWS ENQUIRY No. www.oftec.org.uk 146 solution experts, proficient across a range of technologies.
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44 OIL Heating
Adapting to meet new challenges Over the years, environmental legislation has pushed the oil heating sector to mitigate emissions produced by oil boilers, and time and again manufacturers have adapted to meet the challenges. David Hall, UK Director at Firebird, looks at the developments over the last 15 years.
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nvironmental legislation is more often than not the catalyst for technological advances and this is no different in the oil heating industry, which has seen boiler manufacturers’ rise to the challenge many times. But what does the future hold for oil in the wake of the Government’s carbon policy, which potentially gives the industry its greatest challenge to date? David Hall, Firebird Director The first hurdle faced by the industry came in 2005 when all central heating boiler installations fell under the control of Building Regulations. This introduced a minimum SEDBUK efficiency (Seasonal Efficiency of Domestic Boilers in the UK) of 85% for new installations and replacement boilers. Signalling the beginning of the end for non-condensing boilers, it then became mandatory in April 2007 to only install condensing boilers with a SEDBUK efficiency of 86%. Typically, a new condensing oil-fired boiler has an efficiency of 93%, compared with 85% for a new non-condensing boiler. This increase in efficiency is achieved by ensuring that as much waste heat as possible in the flue gases is extracted via a secondary stainless steel heat exchanger. This lengthens the heat transfer time and ‘recycles’ the heat back into the water being heated in the boiler. The higher the level of efficiency, the lower the fuel bills and a reduction of the carbon footprint. Subsequent advances in technology have seen the development of boilers with greater levels of performance and efficiency. For example the Blue Supreme range from Firebird has a seasonal efficiency of 97.4% (SAP 2005) making it the most efficient domestic oil-fired boiler in Europe.
Blue Flame technology
A heat recovery system works in conjunction with a third heat exchanger to make the Blue Supreme boiler highly efficient
end of the yellow-flame boiler. As standard yellow-flame boilers typically produced on average NOx emissions of 160mg/kWh, what the industry needed was an affordable replacement to meet this new legislation. Blue Flame boilers in theory were technically equipped to take up this mantle, but the stumbling block of price was still there. This is where Firebird came in, who – being no strangers to innovation – were prepared to take on this challenge. Following a three year R&D programme in conjunction with European burner experts Elco, the end result was the new Envirogreen range with NOx emission levels of just 60mg/kWh. At half the stringent new 120mg/kWh limit, this boiler range has the lowest emission levels currently available. The Envirogreen range not only meets the NOx reduction requirements, but does so without any additional cost – providing a true replacement for the traditional yellow flame boiler. As with a premium Blue Flame burner, the intensity of the flame and the recirculation process burns off high concentrations of NOx generated in the combustion process.
In the continued effort to improve efficiency, 2014 saw the introduction of Blue Flame technology to the UK market. Working in partnership with European burner manufacturers, Firebird developed the first mainstream Blue Flame oil-fired condensing boiler. The principle of Blue Flame Technology is simple, with the outstanding efficiency levels achieved through the intensity of the flame and the recirculation process which also burns off high concentrations of NOx that are usually generated in the combustion process. Our Blue Supreme range takes this Air source heat pumps a stage further by utilising a patented Recent proposals by the Government heat recovery system in conjunction with have put the oil industry into a further the boilers’ third heat exchanger. This tailspin by advocating the installation of pre-warms the air required for combustion, air source heat pumps in off-grid areas as allowing more energy to be extracted The Envirogreen a way of meeting future carbon targets. from the combustion gases. With all the range incorporates a low NOx environmental and performance credentials burner, developed in conjunction Whilst there is no doubt that installing with Elco, with emissions of an air source heat pump can provide a in place. The only downside to Blue Flame just 60mg/kWh cost-effective, low carbon heating option technology is the cost. This premium price tag for highly insulated new build properties, this didn’t present too much of a problem whilst positioned as a niche product, but things were about to change – again. approach could never be viable for the majority of off-grid homes, particularly those that are classed as ‘hard to heat’. NOx emissions Data from the 2018 Sutherland Tables estimates the The second phase of the ErP Directive, which came into annual cost for space heating and hot water requirements force on 26th September 2018, dealt another potentially lethal for a typical three-bedroom house at £1751 with an air blow to the oil heating industry. This legislation introduced source heat pump. Compare this to a cost of £1133 for a limit on NOx emissions at 120mg/kWh, signalling the oil and it’s no wonder oil has been relied on as the most
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economical way of providing heating in off-grid areas. Whilst air source heat pumps are capable of supporting heating and hot water requirements all year round, they are least effective in the colder winter months as they produce heat at a lower temperature. In rural properties, with their inherent poor energy efficiency, this could lead to excessively high electricity bills. As a result more households could be pushed into fuel poverty. The increased energy consumption required in the winter months also highlights the flaws in this approach as a means of meeting carbon targets.
Next steps The Government’s ECO Scheme initiative went some way towards addressing the problem by replacing inefficient oil boilers with high performance condensing boilers free of charge to qualifying households. By undertaking this simple step, a significant reduction in CO2 emissions can be realised, particularly when installing a boiler from Firebird’s new low NOx Envirogreen range where the boiler and burner perform at maximum efficiency levels. Never one to rest on its laurels, the oil heating industry is already well under way with developments to produce a low carbon fuel alternative to kerosene. Boilers have already been designed that can accommodate a changeover from kerosene to a blended mixture of liquid bio-fuel and kerosene to bring the CO2 emissions down to a level near that of natural gas. The longer-term aim is to enrich the blend in stages by decreasing the proportion of kerosene to bring emissions down further. In the last 15 years, manufacturers within the heating industry have continued to develop more innovative and technologically advanced products to reduce the amount of fuel used by oil-fired boilers to heat a home. All these developments point to a future where reduced carbon liquid fuels become the new normal, keeping household bills and carbon emissions as low as possible for the UK’s off-grid homes. www.firebird.uk.com
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Converting our waste into heat for homes With the pressure to introduce more environmentally-friendly forms of heating, what are the options for oil heating users? Martyn Bridges, Director of Technical Communication and Product Management at Worcester Bosch, explains why biofuel from waste is a potential solution, what current research has revealed, and what this all means for oil heating installers. Why do we need to ‘green’ our oils? High carbon heating fuels were the first targets during government discussions around how to decarbonise heating and hot water. Coal and oil were named as two such fuels. While we might disagree with oil’s inclusion, it nevertheless is what was decided. So how can the industry respond? There are really only two choices: we either take oilfired appliances out of sale or we ‘green’ the oil.
Martyn Bridges
What have been the results of previous studies? With regard to greening oil, we can look back to research undertaken in 2008-9 when a pretty extensive field trial took place in East Anglia using biofuels. They used up to a 50% blend of FAME oil (fatty acid methyl esters) – essentially it was waste cooking oils such as chip shoptype oils, that type of thing – and some virgin oils as well. It was discovered that the fuel worked quite well in an oil-fired boiler. Why is finding a waste oil source so important? Any current solution to decarbonising heating and water needs to be a green version. This means it must come from a non-crop-based source – a waste source, essentially. This is wholly technically possible and we think this will roll out in perhaps two or three stages, with a blend
Used car tyres could be a potential source of biofuel
Oil boilers will need only minor adaptations to run on biofuels
of bio and kerosene oil first of all, perhaps by the mid2020s, and eventually a 100% bio oil, probably by the mid to late 2030s.
positive indications that bio oil can be converted from landfill-type waste and used again to heat people’s homes.
What is the connection with the aviation industry? In the UK we use kerosene oil in our oil-fired boilers – we are one of the few countries in the world that do this. This happens to be the same product that’s used in the aviation industry and there is a desire to decarbonise that as well. So it works rather well: if we can decarbonise flight transportation we will, by association, decarbonise oil fired heating and hot water.
What will this mean for installers? It’s early days, of course, but the appliances we used on our biofuel trials are virtually the same as those used to burn normal kerosene oil. We had some slight component changes – long-life oil hoses being one of them and oil pumps with slightly different seals – but generally speaking it was all very similar. This means there’ll be no great skills shortage – and no great changes required to the existing heating system or to the property.
What will green biofuels look like? Some of the players in the aviation fuel industry are looking at new technology and trying to get their bio oil not from crops or virgin oils but from industrial gas – waste sugars, used car tyres, etc. The good news is that there are very
What’s next at Worcester Bosch? We will have an example of a biofueled boiler up and running at our Clay Cross factory during 2019. This will be using as a demonstration to the policy makers, engineers and installers just to show what can be done.
Low NOx levels The latest range of Danesmoor and Greenstar oil boilers from Worcester Bosch, which includes the Greenstar Danesmoor Regular, System and Utility models, as well as the Greenstar Heatslave II and Heatslave II External, all comply with the maximum NOx emission levels of 120mg/kWh, as stipulated in the Energy Related Products (ErP) Directive which came into force in September last year. “Oil boiler manufacturers were given a three-year grace period to develop the upgrades necessary to meet these emission targets, explains Martyn Bridges, Director of Technical Communication and Product Management at Worcester Bosch. “During that time, we’ve been working hard to develop our oil boilers without impacting the external design or installation process. Installers as a result can continue to install our range of oil boilers without needing to be retrained.” Only the Danesmoor 32-50kW model has undergone a minor change to its external body, increasing in width by 50mm to 600mm and in height by 90mm to 1100mm. Flue system and plume management designs will remain the same. Internal changes have been minimal with the most notable one being a burner with a new combustion head. This has the result of re-circulating the flames’ heat with a consequential lowering of NOx emissions. www.worcester-bosch.co.uk
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46 OIL Heating Consumer backing for Vortex range Designed with installers in mind Designed to meet the needs of professional installers, the Warmflow Professional is said to contain all the extras an oil heating installer needs to complete a successful installation. Brian Beattie, Head of GB Sales at Warmflow, explains: “The Professional boiler is designed to save the installer time and money as it comes pre-fitted with a number of time-saving components, such as an Adey Magnaclean Pro 2 filter, a Grundfos circulating pump as well as a five-year parts and labour warranty.” The boiler also features an oil line installation kit, including a Crossland oil filter, Teddington fire valve with 9mm capillary, a ½in gate valve and an improved condensate drain installation kit with 1.5m flexible pipe and pipe clips. “When we set out to develop our latest boiler, the focus was on ease of installation,” adds Brian. “We
listened to feedback from our customers and reacted with the important new additions that will make life so much easier for them.” For further peace of mind for installers and end users, the Warmflow Professional comes with a 5mm steel heat exchanger and a five year parts and labour warranty. PHAM NEWS ENQUIRY No.
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The Vortex range of oil boilers from Grant has won the Which? ‘Best Buy’ accolade for two consecutive years. Boilers rated by the consumer organisation include the Vortex Pro Utility range. Consisting of standard and system models, the Vortex Pro Utility boilers incorporate the company’s patented heat exchanger technology to deliver improved seasonal efficiencies. The range also includes the slimline Vortex Utility 15/21kW model which, at only 348mm wide, is said to be ideal as a direct boiler replacement in the kitchen environment. The complete range of Grant Vortex Pro Combi boilers have also won Best Buys in the 2018 Which? survey. With reliable hot water performance, accurate temperature controls, and internal and external variants available, the Vortex Pro Combi range has been designed with both the installer and homeowner in mind.
Easy to fit and commission The low NOx Envirogreen range from Firebird is proving popular with installers, says the manufacturer, because not only do they offer NOx emission levels lower than any other boiler on the market, but the Elco burner is also simple to commission, install and service using a single Allen key. The boiler range is claimed to deliver unbeatable reliability due to the absence of error-prone parts and includes models for internal and external applications in a variety of outputs. The trouble-free plug and play burner, which requires only two settings for pump and air pressure, makes for a trouble-free installation. To ensure that the highest level of efficiency is achieved by the burner, the CO2 level is factory set at an optimum 12.5%. Should this need to be adjusted for any reason, the CO2 level settings are printed on the burner casing to act as a handy reference guide. An easily operated Firebird digital control box and a simple diagnostic system provide additional peace of mind for the installer. Commenting on the success of the new Envirogreen range of boilers, David Hall, UK Director of Firebird, comments: “The way the Envirogreen range has been adopted by heating professionals is testament to the outstanding performance and design which follows a three year research and development programme. With NOx emission levels way below current legislative requirements, the range provides a true replacement for the yellow flame boiler – both now and in the future.”
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Service reminder Firebird has also recently launched a new app which enables installers to access information on the company’s VIP Installer account-based system. Not only does this provide an easy-to-access on-line history for the installer, but it also acts as a handy reference guide for when boiler services are due, ensuring compliance with warranty terms and conditions. This is backed up by an email notification system to both the installer and homeowner, one month prior to the service date to act as a reminder. www.firebird.uk.com
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Every Grant Combi model comes with a factoryfitted 24 litre expansion vessel as standard, saving time on installation and
reducing costs because, in most cases, no additional external vessel will be required. In addition, the Pro Combi XS is a compact
26kW boiler which is only 515mm wide, making for a straightforward replacement of older inefficient appliances which tend to be smaller in physical dimension. As with all of Grant’s yellow flame boilers, both the Vortex Pro Utility and Pro Combi ranges have been updated to incorporate low NOx burners and are fully compliant with the latest emissions targets. Launched in early 2016, Grant’s VortexBlue boilers include three external heat only models available in outputs from 15kW up to 36kW. Available with a guarantee of up to 10 years, these oil-fired boilers incorporate the innovative Riello low NOx Blue Flame burner technology. All Grant Vortex boilers are said to be easy to install and can either be connected to a conventional ‘stainless steel’ flue or one of Grant’s EZ-Fit flue options using an existing chimney. PHAM NEWS ENQUIRY No.
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Steel oil tank fits right in A bespoke 600 litre steel heating oil tank from Tuffa UK has proved to be the ideal storage solution for a Staffordshire property. The property had previously used an old single skin steel oil tank which was positioned in what used to be a log store in a brick outbuilding. Although this was unobtrusive and perfectly in keeping with the rural property, the location of the tank did not meet current regulations. When the time came to replace the tank with a newer model, the owner, Mrs Poole, was informed by two different installers that the new tank would have to be made out of plastic and positioned in the middle of her small garden to comply with regulations. Fearing that this would not only spoil the look of her garden, but might even result in her home being more difÿcult to sell in the future, Mrs Poole contacted Tuffa to seek further advice. To her relief, it was explained that a Tuffa Fire-Protected tank could
be located adjacent to a building or within an out-building, and that the company’s steel workshop crew could produce a tank to a speciÿc size. Tuffa UK designed and built a 600 litre steel, bunded ÿre-protected oil tank to ÿt the existing space in the wall. The tank measured just 750mm in depth, allowing it to be neatly housed in the store. The vent was offset on the front of the tank, with the ÿll point countersunk into
the top of the tank by the fuel gauge. This allows the precautionary option of an elbow pipe to ÿll, although the tank was designed to ÿt the height and the space to take a conventional ÿll. “The new green steel tank actually enhances my property: instead of detracting from it, I have invested in a great product that is in keeping with a beautiful old house,” says Mrs Poole. PHAM NEWS ENQUIRY No.
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March 2019
WHAT’S New 47 MVHR units will reduce noise levels Looking to improve the quality of life of inhabitants and reduce noise complaints in particularly noise-sensitive applications, Vent-Axia has launched a new range of acoustic solutions for its Sentinel Kinetic mechanical ventilation with heat recovery (MVHR) units. The new acoustic range includes two solutions. The first is the Acoustic Top Box which reduces induct noise at key frequencies in living areas, bedrooms and wet rooms, as well as providing a neat enclosure for ductwork at the point of installation. Meanwhile, the Acoustic Enclosure reduces breakout noise from the MVHR unit. It comes equipped with internal anti-vibration mounts that
prevent vibration passing from the unit through the fabric of the building and comes in a flat-pack design for easy transport and installation. “Whilst in many situations the Sentinel Kinetic range of MVHR does not cause any issues with noise, there are some applications which are particularly noise sensitive and so sound levels need to be reduced even further,” explains Jordan Lilford, Product Manager - New Build Residential. “Specifiers and households alike can be assured that our independently tested acoustic solutions will help tackle noise pollution in the home and help create a healthy living environment.”
Manifold is quick and easy A new Smart Plumbing Manifold has been launched by Rehau, designed and developed to offer a flexible, easy-to-install and space saving water distribution device. With full WRAS approval, the manifold is suitable for use in a range of domestic and light commercial applications, while its compact
The acoustic solutions work with the whole Sentinel Kinetic range. Offering 94% thermal efficiency, the Advance further improves IAQ via filters which ensure that even homes in heavily urbanised areas can filter out most impurities. PHAM NEWS ENQUIRY No.
www.vent-axia.com
design and construction means it can be easily installed in a utility cupboard or other restricted areas within a building where space is at a premium. Using the company’s Smart Link jointing system, pipes can be secured to the manifold quickly and effectively, ensuring a neat and secure installation, while individual connections can be made via isolation ball valves. The
modular nature of the manifold means that further manifolds can be added on if required and any unused ports capped off. The system is also suitable for applications requiring ‘zoning’ of water distribution to specific, individual areas of a building. With offsite construction in mind, the system can be designed and installed in the factory before the pipework is connected on site. Product Manager Drew Clough says: “We believe the many features and benefits of our Smart Plumbing Manifold make it a real game changer for the plumbing and building services sector. In particular, its compact design provides the ability to optimise space, even in the tightest of situations.” PHAM NEWS ENQUIRY No.
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Control heating with voice commands No need for wires A free Smart Home Skill for the voice-activated Alexa system is now available from Danfoss. The Skill is enabled via the app for the Danfoss Link central controller or TPOne-S programmable room thermostat. Once a pairing code provided by the app has been entered into the Alexa system, homeowners can use voice commands to control the temperature in their house for optimum energy efficiency and comfort. “Being able to use simple voice commands to control the temperature of your home takes Danfoss Smart Home Heating Solutions to new levels of ease and convenience – and will also help consumers keep their homes comfortably and affordably warm,” says
Gareth Ash, Marketing and Technical Support Manager. “As well as the user benefits, the ability to connect the latest Danfoss heating controls with this popular voice-recognition technology will also be a great selling point for installers.” The new Danfoss Link
central controller provides wireless control of the heating system by linking all the elements of a home’s heating controls, including room sensors and electronic TRVs. The system is easy to program using the central controller or via an app to
personalise heating schedules. In addition to the end-user benefits, Danfoss has made installation quick and easy with online information guides and videos. Installers can also download the latest software version for their customers using the WiFi link on the central controller. The TPOne-S programmable room thermostat offers wireless internet connectivity to control home heating remotely via a smartphone from anywhere, at any time. A dedicated app allows users to adapt the thermostat’s pre-defined schedules and temperatures while on the move, saving money and improving comfort levels. PHAM NEWS ENQUIRY No.
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A new wireless controller – the CRXSL – has been designed by Consort Claudgen for use with the company’s RX and SL heaters. Mains or batterypowered, the control offers up to six temperature settings a day, seven days a week. It has three different operating modes and features a 15-minute boost with temperature control to provide extra comfort when required. An optional open window detection feature is fully automatic and, once enabled in the setup menu, does not require further intervention to be activated. Other features include child lock, large backlit LCD display, and touch screen. Supplied with a security wall bracket and a table top stand, the CRXSL can also control multiple RX and SL heaters at the same time. www.consort.com
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More advanced CO alarm for extra protection The Ei3018 mains powered Carbon Monoxide Alarm from Aico brings together the company’s latest technologies into one alarm for extra protection. At the heart of the alarm is an electrochemical CO sensor which is pre-calibrated and tested to ensure accuracy. When in alarm mode, the level of carbon monoxide detected is indicated by the flash rate of the red LED on the unit and the sounder incorporated within it. Other features of note include AudioLINK data extraction and SmartLINK wireless interconnection, plus whole system data monitoring capability. Aico’s multiple AudioLINK data extraction technology
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enables real time alarm data (e.g. number of times tested and details of alarm activations) to be extracted directly to a smartphone or tablet via an app which creates a status report. It identifies any issues, enabling immediate action to be taken, thereby reducing the cost of return visits to a property. AudioLINK also aids compliance for landlords, providing proof that alarms are working at the start of a new tenancy and with annual Gas Safety checks. SmartLINK enables alarms and system accessories to be interconnected using RF signals rather than hard wiring. Aico says it is currently developing SmartLINK technology to enable a gateway and portal based system with real-time notifications. The Ei3018 forms part of the company’s new
technologically advanced 3000 Series mains powered alarms with ten year rechargeable lithium cell back-up. In addition to the single sensor carbon monoxide alarm, the series includes Aico’s first Multi-Sensor Heat & Carbon Monoxide Alarm, a Multi-Sensor Fire Alarm and single sensor Optical and Heat Alarm, providing whole property coverage from one series. All alarms in the 3000 Series use the same easi-fit base (a first for Aico carbon monoxide alarms), are fully compatible with all other Aico alarms and accessories, and work with hardwired RadioLINK or hybrid interconnecting systems. All alarms are designed and built in Ireland specifically to meet UK standards and regulations. www.aico.co.uk/3000series
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March 2019
48 WHAT’S New No doubt about multi-purpose grout
Old London chic The Old London range from Hudson Reed has been updated with a new collection of classic bathroom furniture. A floorstanding range of cabinets and coordinating accessories feature framed shaker-style door fronts, tongue and groove styling to side panels, elegant curves to decorative plinths, and brushed chrome knobs. The choice of vanity units come with a polished marble top, in white, black or grey marble, or white ceramic. The vanity units with basins include both standard sized units as well as a twin ‘his and hers’ version (pictured). There is also a cloakroom range available. The range also includes a matching mirror cabinet, mirror, tall boy unit, WC unit, bath panels and seat – all finished for a timeless look. www.hudsonreed.co.uk
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Spurring on the smart revolution Electrical distributor Rexel has launched a new range of its Newlec heating products – Newlec WiFi thermostat and the Newlec WiFi controlled fused spur timeswitch. The WiFi thermostat enables users to control their heating via an app. The thermostat supports multiple users and devices, so multiple members of the household can control the heating. Users can schedule heating times over a week, with up to six time and temperature periods per day, which can also be repeated weekly. And the new stat has a set temperature range of 5ºC to 35ºC with adjustments in 0.5 or 1.0ºC steps. The WiFi controlled fused spur timeswitch is also controlled via an app. The timeswitch fits as a standard 25mm deep single wall box and can be directly retrofitted for a BS1362 fused connection unit. It
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Described as suitable for virtually any wall or floor installation, the Dunlop GX500 grout removes the need for different grouts within a single installation. The product’s superfine formulation gives it a smooth finish and enables use with gaps as narrow as 1mm. Its strength and flexibility, however, allows grouting of gaps as wide as 15mm, with no slumping, shrinking or cracking. Plus, it is abrasion resistant and durable, qualities required when used as a floor grout. As for tile types and backgrounds, the GX-500 suits any type of tile, including porcelain and natural stone, on any type of background.
Use it in dry and wet areas, indoors and outside, and even with underfloor heating systems and for plywood
overlay floors. Dunlop GX-500 is available in eight colours – polar white, jasmine cream,
harvest beige, Sahara sand, conker brown, mist grey, graphite grey and liquorice black – and it can be colourmatched to Dunlop FX-90 Silicone Sealant. The product also gives tilers an unusually long 45-minute working time, which enables a larger area to be grouted with a single mix. This produces time and cost savings, while further economies come from its fast setting properties. As little as two to three hours’ drying is needed before a floor will bear light traffic, removing project delays and facilitating faster job completion PHAM NEWS ENQUIRY No.
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www.dunloptrade.com
All-round sealant Trio of names joins UK tap distributor A neutral cure, solventfree version of Dowsil’s 785 Sanitary Sealant has been launched. The 785N version offers a low-odour sealant suitable for use in confined spaces without compromising on p e r f o r m a n c e, appearance, or gunability. The product’s excellent adhesion to most non-porous surfaces suit it to sealing around baths, sinks, urinals
and ceramic tile joints to give a water-resistant, hygienic seal. It is also ideally suited for application to various metallic surfaces such as aluminium, copper, brass and stainless steel, as well as on natural porous surfaces such as marble, granite and limestone. Resistant to ozone, ultra-violet radiation and temperature extremes, Dowsil 785N should keep its original good looks years after application. ENQUIRY No.
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As the new home for Francis Pegler, Mercia, and Performa, Comap now offers three new tap ranges exclusively in the UK. Commenting on the new brands, MD Greg Banham says: “Offering a wide variety of taps and mixers, we already have a range to suit any taste and fit any space. However, we are continually looking for new and improved products to meet the needs of our customers. Especially when it comes to combining striking aesthetics with leading-edge energy and water conservation technology.” www.comaptaps.co.uk
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Refrigerant upgrade for Mr Slim is 13A rated and is suitable for 3kW applications (such as immersion heaters), a 5A inductive load, 1000W tungsten lighting, 500W LED, 100W CFL bulbs and 500W fluorescent lighting. Running costs can be reduced through the use of the fused spur timeswitch by scheduling heating times and cancelling unwanted programmes. And as with the Newlec WiFi thermostat, multiple users can have access to the device, adding to the product’s ease of use. PHAM NEWS ENQUIRY No.
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The Mr Slim air conditioning range from Mitsubishi Electric now includes R32 standard inverter and inverter models to offer a complete solution using the low global warming potential (GWP) refrigerant. The Mr Slim split-system range is suitable to cool or heat a variety of applications, including offices and retail units. The R32 models deliver increased efficiencies in eight capacities from 2.5 to 14.0kW. “These new models join our R32 Mr Slim Power Inverter units which have already proved incredibly popular and will help even more customers transition easily to low GWP systems,” explains Carl Dickinson, Product Manager for the Mr Slim range. “They enable us to offer a complete range
of options from the cost-effective, entry-level inverter systems right through to the advanced Power Inverter systems.” The Standard Inverter outdoor units are available from 2.5 to 14.0kW and include extended pipe runs on larger models, compared to the previous R410A versions. The outdoor unit can connect to a range of indoor units including ceiling cassette, ceiling concealed, ceiling suspended and wall mounted models. The Inverter outdoor units are available from 7.1 to 14kW as ceiling cassette systems and offer a cost effective alternative with the benefits offered by Mr Slim technology. PHAM NEWS ENQUIRY No.
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March 2019
WHAT’S New 49 Big reduction in stand-by losses
Tunes and colours in light
New to Viessmann are two hot water cylinders boasting an A+ rating. The two new floorstanding Vitocell 300-V DHW cylinders, with capacities of 160 and 200 litres, are claimed to be twice as energy efficiency in terms of standby losses as the industry norm. Both new versions replace the previous ‘A’ rated models, and both are suitable for domestic installations with boiler outputs up to 80kW. Higher DHW demands can be achieved by combining several Vitocell 300-V cylinders into cylinder banks with common headers. Heat-up time from 10ºC to 60ºC is just 20 minutes for the 160-litre cylinder and 24 minutes for the 200-litre cylinder. Maximum hot water flow rates are 24 and 34 litres per minute, respectively. www.viessmann.co.uk
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Rhythm is the name of a Bluetooth enabled ceiling light from HiB. The IP44 rated light plays the user’s preferred music or news straight from their smart devices. Described as producing outstanding sound, Rhythm comes with a remote control that allows the user to adjust the volume or skip a track at the touch of a button. The light incorporates LED lighting for brilliant illumination, which can change from cool white to
Future-proofed wood-fired stoves Following the publication of the Government’s Clean Air Strategy, stove maker Esse has confirmed that its wood-fired stoves and range cookers will meet the more stringent new air quality emissions standards without compromising performance. The Warmheart and Bakeheart are the first models to benefit from a re-engineering programme designed to futureproof the company’s range of clean-burning wood-fired stoves and range cookers. They already comply with the new emissions standard
www.esse.com
create a whole new level of ambience. PHAM NEWS ENQUIRY No.
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Diffuser decision
thanks to an adjustable filter control which minimises the release of particulates into the atmosphere. With an energy efficiency rating of ‘A’, these compact wood burning stoves operate at 77% efficiency. Esse’s Technical Director Craig Nutter says: “All our bestselling stoves will meet the new standards before 2022 and we are committed to taking real world operating conditions into account.” PHAM NEWS ENQUIRY No.
warm white and through 12 different colours including red, green and blue hues – enabling the user to
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The Monsoon UNAV 125 is an adjustable diffuser from National Ventilation described as easy to fit, clean and maintain. It is suitable for both MEV and MVHR ventilation systems. The single design is suitable for both supply and extract, with adjustable air volume that can be locked within the valve, meaning that the
exterior of the valve will always look the same, regardless of airflow. The sleek internal design reduces turbulence compared to traditional valves to give lower pressure drop and noise across the valve. This results in a minimum noise of just 25 dB(A). PHAM ENQUIRY No.
nationalventilation.co.uk
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Name the City in Italy to WIN a Vokèra boiler! How to Enter: PHAM News has teamed up with Vokèra by Riello to give readers the opportunity to win an evolve24 combi boiler each month. Vokèra’s parent company, Riello Group, is headquartered in Legnago (Verona), Italy, so to celebrate this Italian heritage, the competition focuses on some of the most beautiful cities in the country. For a chance to win, simply identify the city pictured and email your answer to editor@phamnewsedit. co.uk with ‘Name the City’ in the subject line. Make sure you include the following: Your name and your business’s name Phone number Please type ‘YES’ in the body of your email if you are happy to receive offers from Vokèra via email All correct answers received before the closing date of 29th March 2019 will be entered into the prize draw. Only one entry per person allowed.
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The Prize: The Vokèra evolve24 combi combines the company’s extensive knowledge of appliance design, performance and servicing to deliver a superior and cutting-edge boiler range. One of evolve’s key attributes is that it is extremely easy to use. At the heart of evolve is the REC10 liquid crystal display user interface. The full text menu driven control enables the user to quickly navigate through the parameters and settings, including programming the heating on and off times as desired. The display will also provide excellent diagnostics in the event of an issue. The footprint of the evolve24 combi models is especially shallow, making it ideal for a discreet cupboard fit. It also includes an embedded time clock, integral frost protection, concealed service valves and pump kick function. The boiler can be adjusted to operate with either NG or LPG and no extra kit is needed, so in off-grid areas evolve can prove an attractive option. The entire evolve range is ErP ‘A’ rated and models feature a space heating efficiency of 94%. The evolve24 operates in condensing mode during the production of hot water, and also boasts exceptional domestic hot water flow rates. As an added safety feature, the boilers incorporate an excess CO alarm, which will monitor the level of CO being produced and will fail-safe if or when excessive CO is being emitted.
www.vokera.co.uk/evolve
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March 2019
50 DIRECTORY
BANICO CONTROLS
Radiators
Radiators
Controls
ENQUIRY
01
Electric Towel Rails APOLLO RADIATORS
ENQUIRY
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further your ambitions, telephone 023 8066 8900 for information and application pack.
www.idhee.org.uk The professional body We are not a trade association, and we the the Domestic recognised forms of study and achievement. Heating Engineer. IDHEE HYCO
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06 PALADIN
02
Next day delivery available on 100s of controls
www.heatingcontrolsonline.co.uk ENQUIRY
03
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Safety Products
GOTEC
08
Advertiser’s Index
Heating Controls
HEATING CONTROLS ONLINE
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HURLINGHAM
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07
Delabie UK Ltd 35 Eclipse Magnetics (Spear & Jackson) 21 The Focus Training Group 20 Gastec Training 18 Geberit - Twyford Bathrooms 33 Go Geothermal Ltd 26 Heatrae Sadia Heating (Megaflo 17 Hitachi Air Conditioning 25 Kamco Ltd 10 Kensa Heat Pumps Ltd 27 Kohler Mira Ltd 31 Lecico plc 29 MV Fluids Handling Ltd 5 Makita 42 Navien UK 12, 13 Nu-Heat UK Ltd 9 Polypipe plc 4, 15 REMS UK Ltd Inserts Snickers Workwear 36 Stiebel Eltron UK Ltd 23 Testo 41 Toolstation 52 Triton Showers Front Cover Wrap Viessmann Ltd 16
Plumbing Products
PLUMBPAL
ENQUIRY
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March 2019
INFORMATION Centre 51 Training & Assessments
Central Heating Wiring & Controls Book For years electricians and heating engineers have commented that wiring heating controls is a difficult subject to learn, existing diagrams are not always easy to follow. Mr Combi® Training has developed a fantastic set of easy to follow coloured wiring diagrams for central heating wiring and controls, 2 / 3 port systems, Faults, Frost stats, testing components, everything you need in one handy A5 book.
FREE INSTALLER TRAINING
BOOK NOW
TRAINING@AQUALISA.CO.UK 01959 560042 AQUALISA.CO.UK/TRAINING
Pictured: Adam (loves installing Aqualisa products) AQUALISA
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MIDLANDS GAS ASSESSMENTS
Unit 1, Mainstream Way, Nechells, BIRMINGHAM B7 4SN email: mgabrum@tiscali.co.uk www.mgabrum.co.uk Domestic Natural Gas & LPG Changeover, Energy Efficiency and Water Regulations. Un-vented, Part P Electrics, Training & Assessments.
0121 333 3903
MIDLAND GAS ASSESSMENTS
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Please order from www.mrcombi.com or enter the PHAM No. CIBSE DBSP
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371
This 200 page book written by John Reginald, is designed to help the reader understand central heating and hot water systems. Offering a stepby-step guide to the fault finding and repair process of systems and components enabling the reader to achieve professional solutions to professional standards. Priced at £26 this Industry leading book is available from all High Street and Online Book Stores ENQUIRY
373
Marmox New Bathroom Design Brochure
MR COMBI
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372
Hi-tech fabrics and body-mapping designs in the NEW FlexiWork SoftShell Trousers from Snickers Workwear ensure maximum working mobility. The new 4-way stretch comfort fabrics integrated into these Work Trousers deliver enhanced freedom of movement as well as improved ventilation and overall comfort. Offering superb value for money and they also have a slimmer tailored fit and reinforced stretch fabric in the KneeGuard Pro System. For more information and to download a digital catalogue visit www.snickersworkwear.co.uk or enter the PHAM No. SNICKERS
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374
New Guide available from REHAU
As a major manufacturer of waterproofing and insulation solutions for walls and floors, Marmox has launched a new brochure showcasing its extensive product range addressing bathrooms and wet rooms. The new brochure features high quality photography throughout, backed by clear and concise information on how to use each product. Marmox also outlines the technical support available along with contact details, thus ensuring specifiers, installers and the client can access further assistance if required. For further information ring Marmox on 01634 835290, Email sales@marmox.co.uk visit www.marmox.co.uk or enter the PHAM No. MARMOX
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Snickers NEW StreetSmart Stretch Trousers
‘Central Heating fault finding & repair’
COPPERJOB
MR COMBI
ENQUIRY
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REHAU has announced the latest in its series of guides for M&E and building services engineers, ‘Making the Connection – key considerations for M&Es specifying pipe fittings in 21st Century heating and plumbing systems’, which is now available for free-download. Part of the ‘Build Your Legacy’ series, the guide focuses on the key services provided in any building, whether domestic or commercial, and gives advice on best practice in terms of product and system selection. To download the guide or to find out more information please visit www.rehau.uk/buildyourlegacy Or enter the PHAM No. REHAU
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376
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X-Treme comfort from Engel Workwear If you spend a lot of time kneeling and twisting your body at work you need to be as unrestricted and flexible as possible. The multi-functional ‘X-Treme’ trousers from Engel Workwear allow maximum freedom of movement with stretchable, ventilated fabric to keep you cool and comfortable all day. Find out more about the Engel ‘X-Treme’ range of stylish and practical s-t-r-e-e-t-c-h workwear. visit: www.engel.eu/en or contact Gareth Bladen: gbl@f-engel.com (+44) 07759 520034 or enter the PHAM No. STEVE WILLIS TRAINING
SOUTH WEST PENINSULAR TRAINING LTD
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ENGEL
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