About TBS Consulting TBS Consulting is a specialist RTO consultancy, training design and facilitating company with a dedicated core team supported by a network of close alliances with key industry leaders. TBS Consulting has a proven track record in all aspects of Vocational Education and Training with our management, staff and trainers well credentialed and boasting current industry experience. More importantly, TBS Consulting will coach and empower clients to achieve a business culture of continuous improvement and professional development. The ongoing viability and sustained growth of our clients is foremost in the business philosophy of TBS Consulting. Based in Brisbane, TBS Consulting has the capability of RTO consultancy, training design and facilitating services throughout Australia.
Vision
“To provide guidance and direction to clients in all aspects of AQTF compliance, business operations and strategies. Clients will become independent and self sufficient with a strong in-built culture of continuous improvement. ”
Contact TBS Consulting Director Mr. Richard Turner JP (Qual) Mobile: 0434 553 171 richard@tbsconsulting.com.au Administration Mobile: 0434 553 171 admin@tbsconsulting.com.au Web www.tbsconsulting.com.au
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Our Services Few organisations can provide Training, Business and Security services developed during three (3) decades of industry best practice. TBS Consulting will provide holistic support across all aspects of your organisation.
Training & Assessment Resources TBS Consulting has developed a suite of resources to support qualifications from the BSB07 Business Services and CPP07 Property Services Training Packages. Our intention is to provide industry specific, relevant and user-friendly resources for suitably qualified Registered Training Organisations to purchase and deliver to their clients. You will find the copyright and reproduction rights are generous. After paying a single fee, the purchaser has unrestricted reproduction rights within their organisation. Ask for an obligation free draft licensing agreement. Resources to support the following qualifications are ready to purchase:
· BSB40807 Certificate IV in Frontline Management · CPP40707 Certificate IV in Security and Risk Management · BSB51107 Diploma of Management · CPP50607 Diploma of Security and Risk Management
Training & Assessment Design
Every Training Package on the National Training Information Service(NTIS) has a life of 5 years. That means your training and assessment must be updated to align with the new package at least every 5 years. Ask about our training design and course development services. Consider: “Getting Richard on board to help us develop our new Assessment Tools was the best decision we could have made. Not only was his knowledge and experience invaluable, he kept us on track with the task at hand. Thanks to Richard we now have a set of terrific Assessment Tools that should pass any audit!” Graham Shearer, CEO Shearer’s Woodland
AQTF Internal Audit Services
Utilise our experience to evaluate your continuous improvement processes and align your RTO with the AQTF 2010 Essential Conditions and Standards for Registration. TBS Consulting will work with you to provide coaching, guidance and business solutions. We will assist you to understand what is expected of RTOs according to the AQTF.
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Our internal audit services are not simply a ‘list of what is wrong’ we include a comprehensive audit report, recommendations and a customised action plan.
· Detailed evaluation of your existing systems · Recommendations that suit your situation and your industry · AQTF policies and procedures written for your business. · Add new qualifications or training packages to your scope of registration. · Training & Assessment Strategy customised to your needs. · Design Assessment Tools customised to your requirements.
RTO Registration Services
Allocate resources where they are most effective. Outsource your RTO registration requirements to TBS Consulting while you and your team remain focused on your core business. Our RTO registration process is comprehensive and structured to streamline this sometimes challenging exercise. TBS Consulting includes support from your initial decision to become an RTO through to your registration on the National Training Information Service. Our goal is to encourage RTO owners and managers to understand and administer their training business on an ongoing basis. TBS Consulting RTO registration services incorporate current industry best practice.
· Initial registration application preparation · Coaching to design and develop qualifications to be added · Business advice and strategy support during the registration process and beyond · Audit compliant policies & procedures including supporting templates, forms & pro-formas hyperlinked to create an integrated system. · Package is customised for your RTO · Documents are provided in MS Word to provide continuous improvement and ongoing compliance · A mutually agreed project plan and time line
AQTF 2010 Compliant Policies & Procedures
Does your current RTO compliance system need to be ‘revitalised’? Perhaps you have inherited a system that no longer suits your training business or is too complex and not at all ‘user friendly’? Consider investing in a package that is directly aligned to the AQTF 2010 Essential Conditions and Standards for Registration and tailored to your training business.
· Policies & procedures including supporting templates, forms & pro-formas hyperlinked to create an integrated system · Package is customised for your RTO · Documents are provided in MS Word to allow the opportunity for continuous improvement and ongoing compliance
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Nationally Recognised Training
Designed to support the modern business professional satisfy the ‘work - life’ balance. Our flexible learning supported by class seminars is a proven strategy that will provide candidates with an ideal platform to successfully complete the qualification. TBS Consulting provides the following Nationally Recognised training programs:
· BSB40807 Certificate IV in Frontline Management · CPP40707 Certificate IV in Security Risk Management · BSB50117 Diploma of Management · CPP50607 Diploma of Security Risk Management · TAE40110 Certificate IV in Training & Assessmentt
Recognition of Prior Learning (RPL) is also available. TBS Consulting specialises in Recognition of Prior Learning (RPL) and with a strong background in vocational education and training we can streamline the process to attain a new qualification. Traineeship incentives available. For the first time the Federal Government is offering traineeship incentives of $4,000 to employers so eligible staff members can study the BSB50117 Diploma of Management qualification. The Federal Government’s initiative to up skill Australia’s workforce has seen unprecedented changes to the traineeship incentive scheme.
Graduates who have already completed a traineeship (including a Certificate IV in Frontline Management traineeship) may be eligible under the Government’s new criteria. Previously, people who have completed a traineeship would not be eligible for further traineeship incentives. Not anymore! Discuss the new eligibility criteria with TBS Consulting.
Professional Development Seminars These seminars successfully target the questions most often asked by RTO managers, training coordinators and compliance officers. Few people appreciate a 'lecture'; our informal presentation style actively encourages your questions, comments and feedback. Our goal is to coach and empower participants to achieve a business culture of continuous improvement and professional development. The comprehensive four (4) hour duration (9.00 am to 1.00 pm) means your day will not be unreasonably disrupted. Similarly, your investment of just $325 per seminar is intended to make attending more than one seminar financially realistic.
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Seminar 1 - The RTO Manager's 'Toolkit' In simple terms, the AQTF 2010 Essential Conditions and Standards for Registration are a quality assurance system for the vocational education and training industry. It differs from some of the early quality assurance concepts in that the training business is encouraged to ‘live and breathe’ continuous improvement. Go beyond wondering; ‘what are the auditors looking for?’ Topics include:
· Effective liaison / contact with stakeholders · Recording, collating and acting on stakeholder feedback · Continuous improvement, corrective action, opportunity for improvement · Linking continuous improvement to each of the three AQTF Standards · Trainer and Assessor qualifications / requirements according to the AQTF · Compliance requirements to trainers and assessors · The Australian Qualification Framework (AQF)
Seminar 2 - Training and Assessment ‘Toolkit’ The principles of training and assessment design often represent a challenge for RTO managers, trainers and assessors. Learn how to update your training and assessment material to align with your training package and the National Training Information Services (NTIS). Without doubt, grasping the principles of assessment validation and moderation can be challenging. It is however, one of those subjects where 'once the penny drops', you wonder what all the confusion was about. Topics include: · Rules of evidence, principles of assessment · Assessment tools for AQF level II, III, IV and V · Mapping of assessment to the training package · Step by step assessment validation and moderation · Determine the assessment process for your to suit yourindustry · Terminology: unit of competency, element, performance criteria, critical aspects of evidence, range of variables, employability skills
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Seminar 3 - Professional Presenter’s ‘Toolkit' What makes great presenters engaging and interesting? Can we define the 'X' factor that makes some presenters captivating? In the mind of the participant, the presenter is the 'face' of the training program and the training organisation. Understand how to engage and captivate your audience. ‘Proper Prior Planning........’
· 'Select the destination and plan the journey' · Training and Visual Aids, Activities, Lesson Plan, Timing · The first 'run through', Effective rehearsal, Self critique · Strategies to 'Open' and 'Close' your presentation
Engage your people
· The 'balancing act' between education and entertainment · Encourage students to participate with confidence · Stimulate the imagination · Utilise adult learning principles, Identify the learning preferences of your audience
Manage the dynamics of your group
· Demographics, Working / Non-working students, Funded / Non-funded students · Expectations, Values, Needs · Establish behavioural boundaries, Set parameters and Ground rules · ‘Tune in’ to how adults learn
Fundamental 'Do's and Don'ts'
· Revisit the training principles that should be addressed in every Certificate IV in training and assessment course.
Discuss the idea of hosting these seminars ‘in house’ for your staff. TBS Consulting has offered these seminars to a wide variety of training organisations throughout Australia.
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TBS Consulting Clients We provide quality vocational education and training services to a comprehensive client base from both private and public sectors throughout Australia: Australian Institute of Personal Trainers, Brisbane National Security Training Academy, Brisbane Workforce Training & Development, Brisbane Northern Rivers Conservatorium, Lismore Integrative Learning Institute, Gold Coast Master Plumber’s Association, Brisbane Executive Security Training, Melbourne Australian Technical College, Townsville Jakeman Business Solutions, Canberra First Line Emergency Services, Adelaide F.I.T. Fitness Industry Training, Brisbane McLeod Training Organisation, Cairns Grenadi School of Design, Melbourne ACG Corporate Services, Melbourne Assessor & Training Centre, Darwin Academy of Celebrancy, Melbourne Business Success Group, Brisbane Performance Partners, Melbourne Asset Training Australia, Brisbane BARS Training Australia, Gold Coast Grace Lutheran School, Brisbane EastPoint Security, Byron Bay Success Resources, Brisbane Complete Excellence, Cairns KAL Multimedia, Melbourne Crux Australis, Gold Coast TDi Consultancy, Sydney HRD Training, Brisbane Aus Loadshifting, Sydney ACTEWAGL Canberra Job Train, Townsville Civil Train, Brisbane TAFE Queensland MHS Training, Sydney IPS Security, Sydney Workways, Bairnsbale Fenner Dunlop, Mackay SMGT, Mildura Numerous small businesses, community oriented organisations and small private training providers.
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Testimonials “The course was excellent. Knowledge, communication and delivery were first class. Would recommend the sessions to anybody trying to get their head around compliance and best practice directions.” Harry Kotsirilos RTO Manger Choice Training Solutions “Excellent presenter with a wealth of knowledge in the field. A pleasure to attend” John Ivanov CEO North Queensland Security Training Academy “Without hesitation we can recommend your services not only to prospective RTO’s but to existing RTO’s in pursuit of their professional development. Thank you is possibly an understatement of our gratitude for your help and advice.” John Mills Managing Director, Dangerous Goods Services “Getting Richard on board to help us develop our new Assessment Tools was the best decision we could have made. Not only was his knowledge and experience invaluable, he kept us on track with the task at hand. Thanks to Richard we now have a set of terrific Assessment Tools that should pass any audit!” Graham Shearer, CEO Shearer’s Woodland “I found Richard (TBS Consulting) a pleasure to deal with during the chaos referred to by some people as the RTO application process. He was professional, helpful and answered his phone when it rang, which could only be called a blessing. I would recommend his services to anyone wishing to become a Registered Training Organisation.” Garry Oliver, Managing Director BARS Training Australia “Richard Turner and TBS Consulting have played an important role in raising and enhancing the training profile of ACG Corporate Services and communicating the company's strengths to a wide range of key audiences.” Harry Korras, Chief Executive Officer ACG Corporate Services “Richard Turner is the consummate professional! His knowledge, expertise and guidance are unparalleled. He is self directed, resource conscious and able to apply common sense and technical solutions to emergent issues. He has demonstrated a rare talent for getting the best out of people and their assets. Thank you again!” Earl Morris, Managing Director Life-Force International Threat Assessment & Management Advisers
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“TBS Consulting has assisted us to develop and maintain our Registered Training Organisation. The level of service and advice provided by Richard Turner has greatly contributed to the success of our business. I look forward to working with Richard further as our business continues to grow.” Mark Costello, Chief Executive Officer Asset Training Australia “Richard's meticulous attention to detail and vast experience in the industry is reflected in the quality of his work.” Bob Jeffreys OAM, Operations Manager “I am particularly impressed by Richard's ability to define and understand the task at hand.” John Limbrick, General Manager “ACG Corporate Services engages the consultancy services of Richard Turner and TBS Consulting and I must say that we have been veryimpressed with Richard’s professional approach to business. Richard is very well known in the security and training industries and is highly regarded by his peers. Richard has been involved in improving and enhancing the security industry via innovation in training for many years.” David Dunk, Queensland Manager ACG Corporate Services
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TBS Consulting Director Director – Mr. Richard Turner J.P. (Qual) Diversity and integrity are the corner stones of this organisation and reflect Richard's 28 year career in vocational education and training, business and security management. Richard has extensive experience in: Registered Training Organisation (RTO) compliance; Australian Quality Training Framework (AQTF) compliance; RTO registration audit support; training design and course development aligned with Australian Qualification Framework (AQF); course facilitation; risk management and business solutions. Richard is pleased to offer you the opportunity to benefit from this experience.
Qualifications
· Voc. Graduate Diploma of Management (Learning) · Diploma of Quality Auditing · Diploma of Project Management · Diploma of Training & Assessment · Diploma of Business Management · Advanced Diploma of Security (Risk Management) · Diploma of Training and Assessment Systems · Diploma of Security (Access Management) · Certificate IV in Training & Assessment
Memberships and Affiliations
· Member Australian Institute of Training and Development (AITD) · Member Australian Security Industry Association Limited (ASIAL) · Member Vocational Education Industry Group (VETIG)
Career Highlights
· Richard designed training and assessment resources for use in the business services and property services sectors. These resources are utilised by major training institutions including TAFE Queensland · Richard has been the key note speaker at a number of industry forums · Richard designed, developed and presented Professional Development seminars to assist and support VET practitioners · Highly Recommended - Queensland - Australian Achievers Award for Excellence in Customer Service, 2008, 2009 and 2010. · Richard designed, developed and registered Australia's first Nationally Accredited self defense training course; 30602QLD Course in Tactical Self Defense (Operator) registered with the Department of Education, Training and the Arts in Queensland.
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Career Highlights - Cont
· Richard has provided training services, guidance and coaching to dozens of corporate clients including registered training organisations, major retailers, licensed clubs, government agencies and private enterprises throughout Australia. · He is acknowledged for his contribution to a Security Risk Management Body of Knowledge (SRMBOK) commissioned by Jakeman Business Solutions and the Risk Management Institute of Australia (RMIA). · Richard managed 114 Spectator Services staff during the Olympic Soccer Tournament held in Brisbane as part of the Sydney 2000 Olympics - the best Olympics ever! · During 1996 Richard established one of Brisbane’s first specialist security industry training organisations. This training business has grown to become Queensland’s largest privately owned security industry training provider.
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