Volume 10, Number 3 • Fall 2015
The official publication of the PHCC Wisconsin Association and Master Plumbers/Heating & Cooling Contractors of Wisconsin
COMING SOON: RESIDENTIAL FIRE SPRINKLER SYSTEMS INSIDE: Protect Your Information Online
Residential Fire Sprinkler Systems
Green Is Here to Stay
Introducing First Supply’s New eStore:
We are excited to bring you a new eCommerce experience with eSupplyPlus! First Supply has been enhancing its online ordering platform and it is now LIVE and ready for you to view products and place your product orders right at your fingertips! Features Include: • Enhanced product search capabilities • Cleaner, more intuitive look and feel • Ability to show alternate products available
• Create saved lists for easy checkout • View open and paid invoices • Monthly and clearance specials
Check out the eCommerce store by visiting 1supply.com!
Northwest Wisconsin Plumbing Seminar
Master Plumbers/Heating & Cooling Contractors of Wisconsin
What Attendees Are Saying:
Friday, October 23, 2015 The Plaza Hotel • 1202 W. Clairmont Avenue Eau Claire, Wisconsin
“Put together very well. Very informative with good information.” “Jim Davis was exceptional.” “Very well done program. LOVED the voting technology!”
SIGN UP TODAY AT phcc-wi.org/upcoming-events Time
Program Schedule
Credit*
7:30 - 8:30 a.m.
Registration
8:00 - 9:00 a.m.
Product Displays
1.0 CE Credit
9:00 - 10:00 a.m.
Product Showcase & Safety Update
1.0 CE Credit
10:00 - 10:15 a.m.
Break & Product Displays
10:15 - 11:45 a.m.
Code: Combination Drain & Vent Systems
11:45 - 12:30 p.m.
Luncheon & Product Displays
12:30 - 2:00 p.m.
Code: Combination Drain & Vent Systems (Continued)
2:00 - 2:15 p.m.
Break & Product Displays
2:15 - 3:15 p.m.
Water Testing Requirements In Wisconsin
1.0 CE Credit
3:15 - 4:15 p.m.
Industry Update
1.0 CE Credit
4:15 p.m.
Door Prize Drawings
3.0 CE Credit
Don’t miss this great program and great chance to earn CE credits*! Questions? Contact PHCC & MP/HC Wisconsin Association at (888) 782-6815. About The Program/Instructors
Code is the foundation of everything we do in the plumbing industry. This year, PHCC-Wisconsin is beginning a series of coderelated programs designed to get back to the basics of our trade. For this session, we will be focusing on Combination Drain & Vent Systems. Leading the discussion is Jim Davis, a Master Plumber and an experienced plumbing instructor. Jim has taught apprentices for 20+ years and has experience teaching continuing education programs for groups such as the Water Quality Association and the Madison Plumbing Inspectors. Additional programs include a discussion about Water Testing Requirements in Wisconsin presented by Mike Hanten of Clean Water Testing and an Industry Update by Jeff Beiriger of PHCC-Wisconsin. The program also features time to interact with vendors, our vendor showcase, and a brief safety presentation by Federated Insurance.
*Continuing Education Credits
Please note that the number of hours of approved continuing education may vary depending upon the credential you hold. MP and JP will receive 7.0 hours of credit for attending the entire day of program. For other credentials, contact the PHCC & MP/HC at (888) 782-6815 or mail@phcc-wi.org.
Fall 2015 \ The Wisconsin P-H-C Contractor \ 3
contents // Fall 2015 Features
2015/16 BOARD OF DIRECTORS PHCC WISCONSIN ASSOCIATION Master Plumbers/Heating & Cooling Contractors of Wisconsin
9 How to Protect Your Information Online 14 Coming Soon: Residential Fire Sprinkler Systems 18 Green Is Here to Stay
Reports 6 President’s Letter Make Attracting and Retaining Good Employees Your Priority 8 Executive Director’s Report Quality Continuing Education Pays Big
PHCC Wisconsin Association P.O. Box 833 Germantown, WI 53022 888-782-6815 • Fax: 888-287-4116 mail@phcc-wi.org
10 Zone Director’s Report PHCC-NA’s Positive Course of Action President Greg Jones (District #4) Dave Jones Plumbing & Heating, Inc. 2225 Kilgust Road Madison, WI 53713 608-222-8490 • Fax: 608-222-8503 gjones@davejonesplumbing.com
Inside 3 Northwest Wisconsin Plumbing Seminar 12 Wisconsin Housing Starts 30 News Briefs
Reed Street Yards - Zurn’s Milwaukee Headquarters Site
32 Pipeline News
Credit Card Changes – A Big Deal or Not? Plumbing Code Waiver for Certain Religious Sects By the Numbers QSC Power Meeting Grand Opening of Hot Water Products New Facility PHCC-WI Announces New Business Partner PHCC-Wisconsin Requests Code Committee Meeting
37 Wisconsin Code Book & POWTS 38 Membership Application
Fred Gardner (District #9) Badger State Plumbing 2507 Fortune Drive Eau Claire, WI 54703-3898 715-874-7777 • Fax: 715-874-7778 fred@badgerstateinc.com
Cover photo courtesy of Uponor
Cal Watters (District #6) Watters Plumbing 1303 Midway Road, P.O. Box 118 Menasha, WI 54952 920-733-8125 • Fax: 920-733-2713 cwatters@wattersplumbing.net Industry Partner Reps Rob Spence Rundle-Spence 2800 Industrial Drive Madison, WI 53713 608-222-0636 • Fax 608-222-4164 robs@rundle-spence.com PHCC National Zone Director Jeffrey Kuhn (District #1) S&K Pump & Plumbing, Inc. 20880 W. Enterprise Avenue Brookfield, WI 53045 262-782-7190 • Fax: 262-782-9642 jeff@snkpump.com Executive Director Jeffrey J. Beiriger P.O. Box 833 Germantown, WI 53022 414-331-2059 • Fax: 888-287-4116 jeff@assocmgmtservices.com
Jeffrey Kuhn (District #1) S&K Pump & Plumbing, Inc. 20880 W. Enterprise Avenue Brookfield, WI 53045 262-782-7190 • Fax: 262-782-9642 jeff@snkpump.com
The Wisconsin P-H-C Contractor is published four times a year for the Wisconsin Association of Plumbing-Heating-Cooling Contractors
Senior Editor Jeff Beiriger Advertising and Editorial Office:
Ron Sonntag Public Relations Master Plumbers/Heating & Cooling Contractors of Wisconsin
Advertising Inquiries: Patty Johnson, Ron Sonntag Public Relations, (800) 969-0200, ext. 103, E-mail: patty@rspr.com. Editorial Submissions: Cynthia Marsh, Ron Sonntag Public Relations, (800) 969-0200, ext. 104, E-mail: cynthia@rspr.com.
4 / The Wisconsin P-H-C Contractor / Fall 2015
Immediate Past President Keith Schedler (District #5) Don’s Plumbing Service, Inc. 1003 Clifton Street Tomah, WI 54660 608-372-4219 • Fax: 608-372-2303 keithschedler@centurytel.net Directors Larry Bayer (District #1) Bayer Plumbing 2295 Continental Drive West Bend, WI 53095 262-335-0300 • Fax: 262-335-4180 bayerplumbing@yahoo.com
36 Advertiser Index/Calendar of Events
9406 N. 107th Street Milwaukee, WI 53224 p | 800.969.0200 f | 414.354.5317 www.rspr.com
Vice President Carol De Young (District #10) Countryside Plumbing & Heating, Inc. 321 Wisconsin Drive New Richmond, WI 54017-2614 715-246-2660 • Fax: 715-246-2676 carol@countrysideph.com
Steve Schneider (District #3) Tweet/Garot Mechanical 2545 Larsen Road, P.O. Box 11767 Green Bay, WI 54307-1767 920-498-7656 • Fax: 920-498-8130 Steve.Schneider@tweetgarot.com
Master Plumbers/Heating & Cooling Contractors of Wisconsin
Cold customers? Time for
RED HOT SERVICE!
Locally-owned Rundle-Spence has been around since 1871. We’ve made fans of contractors and other construction workers all over Wisconsin with a long history of personal attention and our exclusive Red Hot Service.
At locations in Milwaukee, Madison, and Fond du Lac, you’ll find knowledgeable staff and the individualized customer service you deserve. In person, over the phone, or online; we offer a variety of easy ways to fill your wholesale plumbing, hydronic heating, well and septic, and industrial-PVF needs. And, unlike some other wholesalers, Rundle-Spence will never sell direct to the consumer. An expert staff, fast response at our Will- Call Counter, free next day delivery, and our Red Hot Delivery, combine to make sure the products you need are at your customer’s work site or your shop.
We carry the full line of Rheem Water Heaters. Ask about our Red Hot Commercial Water Heater Services featuring delivery, placement, and cart-away, so you need just one contractor on the job for installation. We’ll also do certified repair work under your shop’s label.
Milwaukee (800) 783-6060 | Madison (800) 783-7373 Fond du Lac (855) 329-2800
Fall 2015 \ The Wisconsin P-H-C Contractor \ 5
President’s Letter
Greg Jones
// MAKE ATTRACTING AND RETAINING GOOD EMPLOYEES YOUR PRIORITY Are you struggling to find enough qualified people in your business? If so, you’re not alone. The Great Recession certainly took its toll on the trades. There are many factors that have surfaced, essentially creating a perfect storm. Workers were laid off in large numbers and many of those never returned to our workforce. With the layoffs came an impression that the trades were a dead-end career option, unstable and non-essential. Parents who were once in the trades, possibly multi-generational, were now becoming reluctant to steer their children into these careers. All of this has caused a natural pipeline of talent into the trades to slow to a trickle, or in some areas, dry up completely. We are also seeing the effects of an aging generation. As the baby boomers, the largest generational group, are beginning to exit the workforce in record numbers, there are fewer numbers within the newer Y and Z generations to fill those roles. Contributing to this further, is the reality that many
MID-STATE SUPPLY
school programs or classes focused on the trades are becoming extinct and many of those influential in the decision-making process of post-secondary students (teachers, parents, counselors) are pushing students to careers in which they need to attend a two- or four-year college. With school-age individuals having less focus and exposure to the trades, our job to fill these seats is becoming more challenging. The scariest statistic of all comes from the Wisconsin Bureau of Apprenticeship Standards. In the last 10 years, the number of apprentices is down over 50 percent and, similarly, only about half as many plumbing contractors are supporting the apprentices we have. To make matters worse, the numbers in 2015 versus 2014 (through May) have declined again, by four percent. We haven’t seen the numbers yet, but at PHCC-WI, we have been selling code books as fast as we can put them together, so we are hopeful that’s a positive sign for a bump in new apprentices being introduced to the program. Great candidates will not just show up at your door – you will need to search for new pipelines of talent. Recruiting the newer generation of workers will take more than posting an employment ad in the local newspaper or putting a sign out in front of your building. Involvement with local schools, community groups, and business associations will be a vital piece to attracting talent. It is
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6 / The Wisconsin P-H-C Contractor / Fall 2015
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Fond du Lac (920) 929-9540 800-236-5839
Appleton (920) 733-6685
important to go into the schools and start spreading the message of the career options that exist in the trades today. Four-year college degrees are great, but they are not great for everyone. The trades can offer new workers an opportunity for hands-on learning, physical work, a different day every day, and the opportunity for workplace advancement through apprenticeship opportunities. Many states are also opening up opportunities for high school students to participate in programs such as youth apprenticeship or “ride and drive” programs which are created to give students a glimpse of career options within all trades. Community groups and cultural groups are also creating programs, or boot camps, to give individuals who are in transitional stages of their careers, the opportunity to get immersed into the trades. It is even more important that you retain and reward your current stars. It’s simple. Having stars on your team will help you recruit other stars. The best people want to play on the best team. Create opportunities and growth within your business, because if you don’t, they will find them elsewhere. Look for ways to incentivize your top performers and look for ways to encourage those referrals of other great workers like themselves! “If you build it, they will come,” so build a culture of growth, training, and opportunity through your actions with your current base. Look at training and development opportunities to allow individuals to grow. Keep your workforce involved in the changes and challenges that you are facing. Those that are in the trenches every day may have innovative solutions to situations they encounter. Don’t be
afraid to open your eyes to their thoughts and ideas. Allow those new, entering workers to start off on the right foot. Remember what it was like for you on your first day? We cannot assume that new workers are coming to the table with the tools and knowledge to hit the ground running. Remember, they will ask a lot of questions, and that will start day one. Look for ways to strengthen your onboarding process to ensure they are provided with the skills to be successful, training to make them a valuable part of the team, essential communication, and involvement within the company. It’s unlikely they will have the skills of your veteran workers, so create a culture of caring and training. As a business, you cannot sit on the sideline waiting for these candidates to come to you. It is vital that you get involved and active with these groups and your communities. Network and form relationships to find new pipelines of talent. As you begin to make connections, you will see there is a wide variety of interest in the trades and the opportunities are endless. You will begin to build a bench of valuable workers to help your business grow. It is time to rekindle the passion you have for your industry and get out and spread the word: The plumbing and HVAC industry has been, is, and always will be open for business! Sincerely, Greg Jones Greg Jones is CEO and owner of Dave Jones Plumbing & Heating, Inc. He can be reached at (608) 222-8490 or gjones@davejonesplumbing.com
Fall 2015 \ The Wisconsin P-H-C Contractor \ 7
Executive Director’s Report
JEFF BEIRIGER
// QUALITY CONTINUING EDUCATION PAYS BIG As I write, we are preparing for our upcoming continuing education seminars. If you live in either the northeast or the northwest part of the state, you’ve no doubt seen information about the programs that we will be doing this fall. We’ve reached out by email, mailed postcards, put ads on Facebook, made presentations, and enlisted the help of our industry partners to promote the program. But when I say that we are “preparing for our upcoming continuing education seminars,” I’m talking about something with a longer time horizon. We’re talking about our programs for 2016 and beyond! As we dig into our programming options, we know that there are well over 8,000 licensed plumbers in the state and we could make it our goal to reach every one of you. Imagine that? Grinding the industry to a halt for a day so that everyone could come to the Kohl Center in Madison and attend a 7-hour continuing education program? To me, that might sound efficient, but I just don’t think it would be effective. Similarly, holding four sessions a day, every work day of every week for the year, with a handful of people at each, might make for a good, hands-on learning experience, but it’s not efficient. So we strike a balance…. In business, they say that your options are to be good, fast, or cheap. You can choose any two you’d like, but you can’t choose all three. By way of example, fast food places are indeed fast and they’re cheap, but are they as good as the competition? The high-end restaurant can make great food, but fast? Cheap? Hardly. The good news is that the competitive marketplace has a place for everyone. Fast food and high-end restaurants can coexist because they appeal to different customers. For that matter, they may both appeal to the same customer, but that customer places greater value on speed, or quality, or expense in a given moment. I know I’m not thinking about anything but speed when I’m stopping for food along the highway. So what to do about continuing education? Well, we can’t do much about speed. There’s just not much we can do to squeeze two hours into a single hour. We can – and will – bring the classes closer to where you are so you don’t have to travel. That helps. But when class is in session, an hour is an hour. I don’t know about you, but sometimes that same 60 minute period can feel like it is passing more quickly or more slowly. What makes for that difference? I think it’s my level of engagement. Ask me to watch a three-hour hockey game and the time flies by. Ask me to watch a three-hour soccer match and I’m probably ready to leave after the first hour. That level of engagement is a big part of our educational planning. We are working hard to make sure that the time spent in one of our training sessions is not just time spent, but time invested. We want it to have a payback. That’s why we invest in quality instructors. That’s why we mix teaching
8 / The Wisconsin P-H-C Contractor / Fall 2015
methods. That’s why we use interactive technologies. That’s why we include a vendor/product show. That’s why we leave time for you to network with your peers. There are lots of ways to learn and to make learning enjoyable. We want you to enjoy the time spent with us and walk away with more than you expected. I can’t really ignore the pricing issue so I might as well address it here. We can’t provide education for free. We’d love to do that, but it’s probably not in the cards. We’re an association, but we’re a business too. We love that the industry has a giving heart, but if every home was a Habitat for Humanity home, there wouldn’t be a way to cover the expenses it takes to have the materials, trucks, and personnel to do the work in the first place. So we charge for our programs. And we work very hard to make them worth every penny. I’m familiar with a group that charges members nearly $700 to attend a four-hour seminar. Depending on the time of the program, that $700 doesn’t even get you lunch or dinner. You get the program and that’s it. But here’s the thing. That program provides real payback. If one of the techs attending were to miss a proper diagnosis, a disaster could result. The stakes are high! On the other hand, a proper diagnosis not only serves the customer by alerting them to a dangerous situation, it also serves the company with a new sale and the tech with additional hours to do the work. That $700 investment can pay off in a big way. Our programs run $80 for a non-member. That’s for a full day and that includes a meal, occasionally a drink ticket, and even some door prizes. That’s a lot of value for the money and we haven’t even factored in the benefit to the tech who is more knowledgeable than his or her peers and gets more hours. Or the benefit to a contractor who avoids a costly mistake and the rework that comes with it. Or the customer who benefits by getting the job done right, the first time (and then tells his friends about the good job that was done and creates additional hours and sales!). So having dealt with fast and cheap, we come to good. At PHCC-Wisconsin, we’ve decided to make code training the foundation of what we do. And why wouldn’t we? As apprentices begin their training, the first thing they do is order a code book that they will use throughout their five years of schooling. Code is the backbone of our industry. And yet we seemed to have abandoned the code in our continuing education. Sure, it will get covered occasionally if there’s a change made, and that’s good, but it’s not enough. We need to go back to the code, again and again, to make certain that we’ve got it right. Yes, there’s room in the marketplace for product training. We love that our industry partners are there to fill this niche and they do a fine job with it. But there’s more needed and what’s needed is the code. That’s what makes PHCC’s particular brand of continuing education good. We know you’ve got options. We hope you like what we can offer: Quality training, provided in an engaging way, covering the right topics, with value based on everything you get and everything you can give to your customers in the way of good service. If you have ideas about how we can better serve your educational needs, give us a call!
HOW TO PROTECT YOUR INFORMATION ONLINE
Information-technology security is of great importance for everyone; however, it becomes even more important when you are operating your business online. The largest and the smallest businesses can be affected by cybercrime or fraud, so it is critical for business owners to protect their information online. Here are some measures that business owners can implement to prevent against cybercrime.
Secure IT Infrastructure
One of the most common security mistakes is installing a machine or software out of the box without reconfiguring it for security. This can be easily corrected by changing default passwords and account names when your computer system is being installed. Hackers can easily determine original settings, so failing to reconfigure the system will allow them to easily access it. Another way to protect against hackers is by upgrading your computer operating system and signing up for automatic updates from computer software manufacturing companies. Hackers often look for systems that do not have the latest safeguards, so look into anti-virus software and software that detects spyware.
Protect Your Bank Accounts
As a business owner, you should separate your personal banking and credit cards from your business accounts to ensure hackers cannot access all of your money. This will also allow you to track your business expenses more
easily and to report deductions on your tax returns. Make sure you are using your credit card wisely (i.e., do not give your card number to employees or companies with which you do not have a good relationship). Check your online banking daily to ensure there are not any suspicious charges and use a secure mailbox for receiving and sending bills. Protecting your clients’ and customers’ financial information from theft during transactions should be a top priority. Visa USA and MasterCard International require most businesses operating online to verify that they have data encryption software to protect customers who use their credit cards. Smaller companies often do not have the resources to comply with some of these standards, so it may be a good idea to outsource payment processing to a company such as PayPal. Further, ensuring that your inhouse payment processing is compliant can cost at least twice as much as outsourcing the payment. Using a dedicated computer for all your online financial transactions is another way to prevent against fraud.
Limit Access of Information
Another thing to be mindful of is limiting sensitive information to only those who need to see it. Special software can detect unusual patterns of activity in computer systems and monitor outbound communication to make sure certain information is not getting out. Think about requiring more than just a password to gain access to information. Changing passwords regularly (every 60
to 90 days) and setting rules to ensure passwords are complex is another way to prevent against hackers. Lastly, make sure you are using different passwords for different accounts.
Protect Your Name
Make sure that no one is using your name or trademark in a way that can damage your business or confuse customers. Protect your personal information by: keeping an eye out for phony emails, not responding to emails that ask for personal information, and steering clear of websites that ask for personal information. It is important to pay attention to privacy policies for websites and software to make sure that they are not collecting your personal information before you share it with them. Many spammers send millions of emails to addresses in hopes that they can find a victim. Guard your email address by not responding or even downloading images from an unfamiliar email address. Take caution when posting your email address online in newsgroups, blogs, or online communities.
Educate Your Employees
Employees can be your first line of defense when it comes to protecting against hackers. So, business owners should be holding their employees accountable for security. Host training sessions on basic security threats to help employees adopt safe security habits. Consider putting a formal cyber-security policy into effect and enforce training sessions by implementing policies that guide employees on the proper use and handling of confidential information.
Use the Best Security Providers and Insure Your Business
Choose the security providers that will provide the best sound security services. Since it is not possible to completely protect against cybercrime and fraud, purchase an insurance policy that protects your business against any losses that may incur from crime or fraud. Learn about the policies at your bank and find out if they are willing to help you out if your credit card or bank account is compromised. There is no way to completely ensure that you’re information will be protected online; however, implementing these measures into your business will greatly reduce your risk of cybercrime and fraud.
Fall 2015 \ The Wisconsin P-H-C Contractor \ 9
Zone Director’s Report
JEFF KUHN
// PHCC-NA’s positive course of action At the national level, your board of directors, committee members, and association staff have made a lot of progress in the past year on National President Kevin Tindall’s theme of “Building a Better Future Together.” As the zone director representing Wisconsin, I am pleased to be part of the progress our association is making on behalf of its members. I truly believe that PHCC members are the best in the business – the best people, the best practices. It’s a different world we live in today. There are constantly changing technologies, a growing focus on new regulations, environmental concerns, and a need to meet the critical shortage of skilled workers. But change may be the one constant and maybe that’s why PHCC is the oldest constructionoriented association in the country. For more than 120 years, PHCC has been there to respond to changes in our industry and you can rest assured that we are doing the same today. Change creates opportunity and PHCC is capitalizing on that opportunity, building on our strengths and keeping our members ahead of the competition. Among the highlights this year: • PHCC reinforced our reputation on Capitol Hill and with regulatory agencies, making a concrete impact on the issues and laws affecting our members, their businesses, and their families. • PHCC continued to build brand awareness with the help of our chapters and the p-h-c community. • PHCC constructed a solid plan – including tools, resources, and even a designed web page – to address
10 / The Wisconsin P-H-C Contractor / Fall 2015
the crucial workforce development challenge. • PHCC met our members’ growing education needs with targeted business management programs and training opportunities. We’re seeing signs of industry recovery and also a renewed recognition of the value that comes from being a member. National membership numbers (including associate memberships) increased this year, and registrations for the annual conference in Hollywood, Fla. – Connect 2015 – are higher than last year’s count. We also had solid turnout for our Quality Service Contractors (QSC) Power Meeting in Minneapolis. The theme was communication and it was well worth the time to think about the many ways we communicate with our customers, techs, wholesalers, and family. All I can say is that if you weren’t there, you should have been and if you don’t know about QSC, you should. There’s simply no better way to become one of the best service contractors in the nation than to be among the best service contractors in the nation! Before long, members will be receiving the PHCC Annual Report and I’ll highlight some of that in a future article too. When the report arrives, take a look and learn more about the ways PHCC is advancing the industry. Successfully, Jeff Kuhn -- PHCC-NA Zone 3 Director and President of S&K Pump & Plumbing, Inc., Brookfield. He can be reached at (262) 782-7190 or jeff@snkpump.com.
Wisconsin Housing Starts
MAY THRU JULY 2015 Data for August was not available at press time.
Single Family Dwellings Building Permits
Number of Dwelling Units City Appleton
Eau Claire
Fond du Lac
Green Bay
Janesville/Beloit
LaCrosse/Onalaska
Madison
Milwaukee-WaukeshaWest Allis
Oshkosh-Neenah
Racine
Sheboygan
Wausau
Average Value per Dwelling Unit
Units
Percent Change
Value ($)
Percent Change
May
41
-31.7
227,900
8.8
June
30
-37.5
247,400
-0.3
July
43
2.4
237,600
2.1
May
50
51.5
189,500
-0.3
June
32
-17.9
232,600
18.3
July
39
-9.3
235,200
20.7
May
3
-25.0
318,400
70.8
June
4
-20.0
172,000
-37.5
July
1
-90.0
168,000
-10.0
May
65
-1.5
247,200
2.7
June
61
-19.7
228,300
20.1
July
49
-16.9
206,500
-11.0
May
19
46.2
243,800
36.0
June
8
-20.0
231,800
8.9
July
16
100.0
240,300
8.3
May
30
25.0
225,400
4.1
June
18
-18.2
296,300
35.0
July
25
-7.4
253,900
24.3
May
131
10.1
300,400
13.4
June
143
34.9
286,500
9.9
July
152
31.0
275,500
0.1
May
94
-25.4
325,800
3.9
June
114
-10.9
349,600
12.1
July
130
-1.5
293,400
-7.3
May
22
-8.3
241,800
33.7
June
22
-31.2
248,000
5.2
July
27
-10.0
238,600
-3.2
May
12
20.0
251,500
9.5
June
10
-9.1
263,100
12.0
July
17
41.7
256,600
18.1
May
0
-100.0
−
−
June
1
-85.7
350,000
64.4
July
0
-100.0
−
−
May
12
-25.0
192,700
-8.8
June
11
-31.2
207,100
-13.1
July
17
21.4
173,700
-20.8
12 / The Wisconsin P-H-C Contractor / Fall 2015
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COMING SOON: RESIDENTIAL FIRE SPRINKLER SYSTEMS With mandates expanding, fire sprinklers are making their way into new construction at a rapid rate. Here’s what you need to know when they hit your market. By Eric Skare, CFPS
R
esidential construction continues its healthy rebound, with single-family starts increasing at the highest rate since December 2007 according to recent reports. This new construction is continuing to fuel the conversation around residential fire sprinkler systems. The fire service and fire sprinkler advocates highlight the effectiveness of sprinkler systems in conjunction with working smoke alarms as they push for adoption of model codes with sprinkler requirements intact. However, significant opposition to widespread residential fire sprinkler requirements remains even though sprinkler requirements have had virtually no impact on the recovery of the housing market in areas where those requirements are in place. In fact, residential fire sprinkler system requirements are becoming more common even in the face of this opposition. Minnesota recently adopted the 2012 International Residential Code (IRC), albeit with a modification of the sprinkler requirement. Beginning earlier this year, all homes larger than 4,500 square feet must include a residential fire sprinkler
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system. In nearby Illinois, there are almost 200 citywide sprinkler ordinances in the Chicagoland area alone. California and Maryland have statewide sprinkler requirements for all new construction. In fact, all residential model codes require sprinklers in new single-family homes, and sprinkler advocates continue to work towards nationwide adoption of these model codes.
History
The fire service and other sprinkler advocates remain passionate because the simple, life-saving benefits of sprinklers have a proven record of performance. Numerous studies have shown the effectiveness of residential fire sprinklers, especially when coupled with interconnected smoke alarms. Additionally, recent research has shown that fires in newer homes, built with large, open floorplans and filled with modern synthetic furnishings, result in deadly conditions and potential structural collapse in as little as a few minutes. When investigating fire fatalities, the number of victims that are near an exit has been growing in recent years. This data is telling us that smoke alarms
System design incorporates the following: • Location and hydraulic requirements of the sprinklers (depending on their listings and spacing) • Type, size and length of piping • Water supply characteristics
Multipurpose
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A multipurpose sprinkler system is a piping system that serves both fire sprinklers and domestic needs. In essence, the home’s cold-water plumbing fixtures are fed by the sprinkler system. The fire sprinkler portion of a multipurpose system is most commonly installed as a loop of ¾” or 1” listed PEX (crosslinked polyethylene) tubing with tees installed to feed plumbing fixtures. Designing the system in this manner often allows a reduction in pipe sizes because the fire sprinkler is fed from two directions. Typically, the hydraulic needs of the fire sprinklers will dictate the size of the piping required, but the piping must also be sized to adequately supply the plumbing fixtures. One of the main advantages of a e multipurpose system is the elimination t ur of a cross-connection control device, co s Photo or backflow preventer, which eliminates the need for testing and maintenance of this device. Looped layouts are considered nonstagnant systems that circulate fresh water throughout the system whenever plumbing fixtures operate. In fact, every time an interconnected cold-water plumbing fixture is used, the fire sprinkler system is being tested. If water is available to the fixture, the sprinkler system is ready to protect the occupants. In addition to the loop layout, multipurpose systems may be designed as tree systems. Because sprinklers are fed directly, the calculation procedure is significantly simplified. However, pipe sizes are usually larger since the sprinklers are fed from only one direction. Additionally, there may be quite long lengths of pipe that could retain stagnant water for extended periods of time. Although cross-connection control devices still aren’t required for this type of system, it would be considered a best practice to
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The installation of residential fire sprinkler systems in one- and two-family dwellings is governed by the National Fire Protection Association (NFPA) 13D standard. The stated purpose of 13D is to aid in the detection and control of fires to improve the chance of escape and reduce injury and loss of life by preventing flashover. Flashover occurs when a fire burns unchecked and temperatures increase to the point where everything in the room catches on fire. The key to preventing flashover and improving the likelihood of escape is to quickly put water on the fire. Fire sprinklers are individually heat activated, provide the fastest water delivery and are so effective they actually extinguish the fire over 90% of the time. Although NFPA 13D is focused on life-safety, there are many provisions within the standard that are aimed at controlling the cost of residential fire sprinkler systems. For example, certain small closets aren’t required to have a sprinkler in them, as well as bathrooms smaller than 55 square feet. Additionally, in most cases, attics and crawl spaces aren’t required to be protected by fire sprinklers. Like the model building codes, however, some states and municipalities choose to amend the requirements when they implement ordinances or adopt rules. So, it’s always a good idea to work closely with the local AHJ (Authority Having Jurisdiction) to ensure all the requirements are reflected in the design and installation of a fire sprinkler system.
NFPA 13D defines several types of fire sprinkler systems, but the most common are multipurpose and standalone.
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NFPA 13D Standard
System Types, Benefits, and Installation Requirements
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just aren’t enough anymore. To truly make a difference, fire sprinkler systems need to be incorporated to allow occupants enough time to exit their homes.
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locate the plumbing connections near the ends of piping runs to minimize stagnant water. The Wisconsin Department of Safety and Professional Services has published an extensive manual covering the design and calculation of multipurpose piping systems. The design manual is intended to be used in conjunction with NFPA 13D and highlights the specific requirements and rules governing multipurpose piping systems. It explains Wisconsinspecific rules and provides calculation examples for tree-type systems. Additionally, the manual covers all plan review and documentation requirements. Since multipurpose systems are considered plumbing systems by the state of Wisconsin, they are required to be installed by a master plumber. In fact, since 2002, the master plumber exam has included questions related to multipurpose piping systems and a state-approved class covering these systems is required if a master plumber was licensed prior to 2002. Also, all the products in the system — including the sprinklers — must meet appropriate plumbing and low-lead code requirements.
Standalone
Standalone fire sprinkler systems are piping systems dedicated to serving only the fire protection needs. Standalone systems are usually installed with listed 1” or 1¼” CPVC (chlorinated polyvinyl chloride) pipe in a tree-type system. All the rules related to sprinkler location, spacing, obstructions, etc. are consistent regardless of system type, so the piping in a standalone system is very similar to a tree-type multipurpose system with the exception of no connections to plumbing fixtures. Standalone systems are not required to meet the
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plumbing code requirements for potable water so they must be separated from the water supply piping by a cross-connection control device. System layout and design is similar to multipurpose design except the pipe only needs to be sized for the fire sprinkler demand. This can simplify the calculation process since the plumbing fixtures are fed by a completely separate piping system. Although the pipe and fittings don’t need to meet potable-water requirements when used in standalone systems, most listed pipe and fittings that are commonly used do carry these certifications. Residential sprinklers that are used in standalone systems, however, often do not meet the low-lead requirements, so care must be taken to ensure they aren’t used in multipurpose piping systems. Since standalone systems are fire-protection systems, installers must be licensed as a sprinkler contractor. As mentioned previously, there continues to be some opposition to residential sprinkler requirements so sprinkler contractors may encounter some resistance as builders face having to schedule another trade on the jobsite.
Eric Skare is the product manager of Fire Safety at Uponor. He is a Certified Fire Protection Specialist (CFPS) and is a professional member of the National Fire Protection Association (NFPA), the American Fire Sprinkler Association (AFSA) and the National Fire Sprinkler Association (NFSA). He has been a volunteer firefighter for the Lakeville, Minn. Fire Department since 2002 and has served on the NFPA Technical Committee for Residential Sprinkler Systems since 2009. He holds a bachelor’s degree in Mechanical Engineering from the University of Minnesota and a master’s certificate in Project Management from the University of Wisconsin at Madison.
Safer Homes
Bottom line — whether multipurpose or standalone, it doesn’t have much impact on how the system will perform. Since the sprinklers operate the same and are individually heatactivated, the net result is the fastest water delivery and the best protection from the devastating effects of fire. So when fire sprinkler mandates come to your area (or if they already have), you now have the knowledge and information needed to get trained and get out there installing them.
And we have the extensive product line to prove it.
WE KNOW
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Whether bidding on future projects or providing solutions for an urgent plumbing issue today, it’s critical to know you have the right resources in place. That’s why T&S offers a vast selection of high-quality products that are easy to install and built to perform for years to come. And with a full assortment of in-stock items ready for same-day shipping, it’s no wonder contractors everywhere rely on T&S when it matters most.
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Fall 2015 \ The Wisconsin P-H-C Contractor \12/18/14 17
10:49 AM
IS HERE TO STAY Is it time for you to go green? The Green Building movement is getting more buzz these days as homeowners, commercial businesses, and private institutions think of ways to reduce their carbon footprint. With increased awareness of the environment as well as personal health and well-being, going green soon will be the standard for all remodeling and new construction. According to the latest McGraw Hill Construction SmartMarket Report, “Green Multifamily & Single Family Homes: Growth in a Recovering Market,” which surveys builders and remodeler members of the National Association of Home Builders, the market is recognizing the value of green building and renovation. [See Sidebar, SmartMarket Report.] “The demand for green products has changed over the past five-to-10 years for a couple of reasons,” said Rob Zimmerman, Senior Channel ManagerSustainability, Kohler Co. “First, many consumers are realizing they can make a difference in their communities, live more sustainable lifestyles, and save some money on their utility bills by looking for products that save water and energy. But I think the biggest reason we’ve seen such growth in this segment is that the products themselves are designed and engineered so much better. For example, a high-efficiency toilet that
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only uses 1.28 gallons of water per flush (gpf) outperforms many of the 1.6 gpf models and certainly outperforms old 3.5 gpf toilets that are still in millions of homes. And consumers can get
Most consumers are embracing green products because we’ve figured out how to make them better those better products without paying premium prices,” Zimmerman said. Tom Tylicki, Wholesale Kitchen Senior Product Manager, Moen, said that consumers are more conscious than ever regarding their ecological footprint.
“The severe drought in California has significantly raised awareness about water conservation and has ultimately resulted in legislation changes that will go into effect Jan. 1, 2016 (in California) that requires kitchen faucets flow at a maximum rate of 1.8 gallons per minute (gpm), bath faucets at 1.2 gpm and toilets that flush a maximum of 1.28 gpf,” he said. Moen currently has residential and M-Bition™ commercial kitchen faucets, as well as commercial lavs that comply to the new CA standards today. By Jan. 1, 2016, Moen will have compliant residential lavatory products that meet the new CA standards.
Technology Upgrades “The Environmental Protection Agency’s WaterSense program, equivalent to the EnergyStar program, moved many manufacturers to develop green products that are certified to meet WaterSense criteria. States like California, Georgia and Colorado have Continued on page 20 >>
enacted – or are in the process of enacting – legislation requiring more efficient faucets and showering,” said Mike Reffner, Wholesale Senior Manager, Bath Category, Moen. “Residential lavatory faucets that meet a 20 percent flow reduction (versus Federal allowable rates) are now becoming the norm in the marketplace.“ Consumers have been known to hesitate at the words low-flow, whether in showers or water-saving toilets, but innovations no longer make that the case. “There is a belief that low-flow equals poor performance. That’s not necessarily the case. While flow rates are lowering, you can still get the same experience you’d have at a higher rate,” Tylicki said. “Some of the initial backlash against low-flow showerheads was due to the lack of thoughtful design and
engineering efforts to ensure product performance was maintained, while not compromising the consumer experience. Simply reducing flow, without understanding the impact of water force and coverage, can degrade the overall showering experience. However, thanks to the EPA’s specifications for WaterSense showerheads, guidelines are now available for water force, flow, and coverage that help ensure the consumer experience (at 20 percent less flow = 2.0 gallons per minute) includes the efficiencies of full flow showerheads (2.5 gpm),” Reffner said. “While I’m sure there are still skeptics out there, most consumers are embracing green products because we’ve figured out how to make them better, and consumer reviews have been extremely positive,” Zimmerman said. “I think the EPA WaterSense program
and product label have also helped bring awareness to the latest advances in high-efficiency plumbing products and the benefits that consumers get from using them. “We continue to improve control technology, so look for more electronics in the bathroom,” Zimmerman said. “Further down the road, we see onsite water reuse as a logical next step in some parts of the country, but the technologies, codes, and service models are still being developed.” “For us, it’s important for people to understand that a one gallon toilet is successful. And with that comes the detailed understanding of the hydrodynamic characteristics of the trap design and the jetted siphon that we incorporate into the bottom of the bowl,” said Bill Strang, TOTO’s President of Operations for the Americas. “In any situation, we want to make
MANUFACTURER SUSTAINABILITY Many manufacturer’s, especially those in plumbing and HVAC who are selling WaterSense and energyefficient products, are also making sure their facilities are undertaking sustainability initiatives. “I believe today that more and more consumers are making choices about the products they put into their homes and lives based upon their belief or feeling that the company is aligned with their personal ethics. We want to make sure that we can stand tall, not just in product and performance but we want people to feel good about TOTO doing the right kinds of things to be a sustainable company,” said Bill Strang, TOTO’s President of Operations for the Americas. To that end, TOTO and Kohler (and many other manufacturers) utilize Environmental Product Declarations (EPDs). It’s a best practice approach that compiles companyspecific data to calculate the footprint of each product over its complete lifecycle. “We have created a systematic method for mapping our manufacturing process to pinpoint the environmental impact of our products,” said Rob Zimmerman, Senior Channel Manager-Sustainability, Kohler Co. “These product overviews allow consumers and builders to specify products that are more sustainable and help new construction meet green building certification standards.” “Not just green, but holistic,” Strang said. “Environmental Product Declarations (EPDs) that provide full transparency to the consumptive use of energy and resources as measured by Life Cycle Assessment (LCA), provide metrics that TOTO uses to reduce environmental impacts and improve sustainability initiatives throughout the complete product life cycle. “You have to have a product that works well, that saves water while you do it. But you also need to be honest about your portrayal and transparency of your business, for green
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to be truly green and sustainable,” he said. Kohler’s sustainability efforts began several years ago with an annual goal of reducing its carbon footprint and solid waste by three percent annually, achieving Net Zero with offsets by 2035. Kohler’s main pillars to reach this goal include: • Make landfill disposal of solid waste obsolete • Reduce water use each year • Eliminate greenhouse gas emissions • Embed sustainability in Kohler culture • Drive growth in sustainable products and services TOTO’s sustainability at its Georgia manufacturing facility includes: • Upcycling imperfect and damaged china by grinding it to powder for use in the manufacturing of tile • Upcycling clay sediment waste into premium white brick building material • Recycling post-industrial gray water within its operations to reduce potable water consumption • Kilns use pulse-fire technology, and exhaust heat from the firing process is reused in the drying room • Green electricity is purchased from Georgia Power, some of which comes from gas-fired generators that use methane produced at the local landfill • Biodegradable soybean-based oils is used in all hydraulic systems to reduce reliance on hydrocarbon-based lubricants • UPS small parcels are shipped carbon neutral • Employees are encouraged to bring their recyclables to TOTO plants if the city where they live does not provide recycling services
sure how the product is used, and then continue to evolve it to reduce the energy it consumes, as well as improve for the consumer their cost of running that product,” Strang said.
Educating Customers & Selling Green
With green becoming more relevant, contractors need to be in the forefront of education and information in water and energy conservation – not only for themselves, but to educate their customers as well. “It’s very important to educate your customers,” Zimmerman said. “People don’t purchase plumbing products that often, and generally aren’t aware of what choices they have, or how to decide what will work best in their homes and businesses. Plumbers, remodelers, and builders are working with these products every day. Consumers rely on those professionals to make informed recommendations. I’m in the plumbing products business, but I still rely on my plumber to provide
me with advice based on what he’s experienced.” “Plumbers also should have an understanding of the WaterSense program and that plumbing products – like appliances – can be manufactured, sold and utilized by consumers delivering the same experience as the full flow products they are using today,” Reffner said. “There are various flow rates for lavatory faucets, showerheads, kitchen faucets, as well as different technologies and functionality that provide consumers the experience they require. Understanding options and being able to explain and sell them to consumers is the key to their acceptance.” Tylicki added: “It can be difficult keeping up with all of the changing legislation, but there are great resources for contractors to find information, including websites like EPA.gov., as well as industry publications and manufacturers.”
Water Shortage in Wisconsin?
We live in Wisconsin, and are lucky to have a source of fresh water … but is there a chance we could go the way of California if we are not more careful about water conservation and the use of WaterSense-labeled products? “Every region of the country has its unique set of issues,” Zimmerman said. “I think it’s unlikely that Wisconsin will have the same types of issues they do in California in the near future, but droughts and floods will happen from time to time. “Among our water issues are groundwater depletion and contamination, and sewer overflows. These can be mitigated to an extent by reducing the volume of water and wastewater we use in our homes and businesses. So high-efficiency plumbing products such as those that carry the WaterSense label definitely have a role to play here in Wisconsin,” Zimmerman said. Continued on page 22 >>
SMARTMARKET SURVEY SAYS … The report, “Green Multifamily & Single Family Homes: Growth in a Recovering Market,” surveys builder and remodeler members of the National Association of Home Builders and reveals the evolution of green building for single family homes from boom to bust to recovery through comparisons with previous studies from 2006 to 2011, and includes new data on multifamily housing to provide a comprehensive review of the sector. According to the latest study: • 62% of firms building new single family homes report that they are doing more than 15% of their projects green. By 2018, 84% of them expect this level of green activity. • 54% of firms building new multifamily projects report that they are doing more than 15% of their projects green. There is also growth expected, with 79% reporting the same level of activity anticipated by 2018. • In the single family market, the most striking shift is in those firms dedicated to green building (doing more than 90% of their projects green). That percentage is already at 19%, and by 2018 it is expected to double (to 38%). The study finds that builders and remodelers in both the single family and multifamily sectors report that the market is recognizing the value of green: 73% of single family builders (up from 61% since the last report) and 68% of multifamily builders say consumers will pay more for green homes. “Greater consumer interest in green homes has
contributed to the ongoing growth, leading us to anticipate that by 2016, the green single family housing market alone will represent approximately 26% to 33% of the market, translating to an $80 billion to $101 billion opportunity based on current forecasts. The findings also suggest that lenders and appraisers may be starting to recognize the value of green homes, making it a factor that could help encourage the market to grow if there is more widespread awareness across the U.S.,” said Harvey Bernstein, Vice President, Industry Insights and Alliances for McGraw Hill Construction. The study also examines the triggers for green building activity. “This new study demonstrates phenomenal growth in green building, with more builders engaging in sustainable building practices than ever before,” said NAHB Chairman Kevin Kelly. “While growth in green in the single family market is driven more by high quality and customer demand, the multifamily market is more driven by cost factors such as the availability of government or utility incentives, as well as enhancing their competitive position and corporate image. All are compelling reasons for the industry to engage with this continuously growing market.” The SmartMarket Report also reveals a vigorous and growing renewables market in the residential sector with 65% of the respondents – both single family and multifamily – currently using renewables on at least some of their projects. The percentage that incorporate renewables in all of their projects is expected to grow from 8% in 2013 to 20% by 2016.
Fall 2015 \ The Wisconsin P-H-C Contractor \ 21
PRODUCT SHOWCASE American Standard Serin Faucet The sensor faucet for high-end commercial applications features a sleek, modern look and is ideal for public restrooms in hospitality settings and office buildings. The faucets are offered in a variety of power options, include a long-life battery pack, and water-saving flow options.
www.americanstandard-us.com
American Standard Optim VorMax Toilet The Optim VorMax toilet features a new flushing technology that delivers one powerful jet of water that scrubs the entire bowl, while using only 1.28 gpf. Its CleanCurve Rim and EverClean permanent finish help to eliminate skid marks, spatter, and clingy dirt, helping the toilet stay cleaner, longer.
www.americanstandard-us.com
American Standard Estate VorMax Toilet The Estate VorMax achieves the highest bulk removal score on the Maximum Performance (MaP) test. This HET can successfully flush 1,000 grams (2.2 pounds) of waste while using a water-saving 1.28 gpf. WaterSense-certification for providing high performance while using 20% less water than traditional 1.6 gpf toilets.
www.americanstandard-us.com
Delta Addison Kitchen Faucet Addison Collection features a Multi-Flow™ pull-down wand, providing a way to save water without sacrificing performance. The Multi-Flow wand allows the user to toggle easily between spray and stream functionality. For ordinary tasks, the standard flow rate is a water-efficient 1.5 gpm for both modes, a savings of up to 32% percent above industry standard 2.2 gpm in the kitchen. A push button on the underside of the wand increases the aerated stream flow from water-efficient to full flow when more water is needed to fill pots, vases and sinks. The user can easily press the toggle button to return to the standard 1.5 flow rate.
www.deltafaucet.com Continued on page 24 >>
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PRODUCT SHOWCASE Delta Dryden Faucet With Delta Faucets’ Touch2O.xt Technology, the faucet automatically responds when the user approaches the sensing field - no infrared sensor is used. Moving hands out of range intuitively shuts off the water flow within seconds when not needed. Blue LED flashes to indicate that the faucet is in hands-free mode and remains constant to indicate the touch feature is activated. It turns red when batteries need to be replaced. WaterSense-Certified.
www.deltafaucet.com
Grohe Tempesta Showerhead The Tempesta Cosmopolitan 100 showerhead offers two different spray settings while maintaining a maximum flow rate of 1.75 gpm, complying with EPA WaterSense criteria for efficiency and performance. It features TurboStat® technology to deliver water at the user’s desired temperature within a fraction of a second.
www.grohe.com
Kohler Kathryn Toilet The Kathryn® Comfort Height® one-piece, elongated toilet features AquaPiston® flush technology to increase the power and effectiveness of the flush. It uses a water-saving 1.28 gpf and offers a concealed trapway and Clean Caps™ to facilitate easier cleaning and enhanced design.
www.kohler.com
CONCRETE INTERCEPTORS AREN’T ALL THEY’RE CRACKED UP TO BE.
Contact your local rep: Wisconsin Badgerland Trading Co. 2415 S 170th St. New Berlin, Wi. 53151 262.827.3177 • 262.827.3176 fax robb@badgerlandtrading.com www.badgerlandtrading.com
PRODUCT SHOWCASE Kohler Awaken® Handshower and Showerhead The Awaken® B90 handshower combines quality design with watersavings. It features Eco-boost, which lets users switch between 1.5 gpm flow rate and 2.0 gpm flow rate with the press of a button. Its design makes for superior comfort and ease of use with an ideal weight to hold in hand. The showerhead sprays at 2.0 gpm in wide coverage, concentrated spray, or targeted spray. Both meet LEED and WaterSense criteria.
www.kohler.com
Kohler Karing Integrated Toilet A tankless design, a 1.28 gallon flush, a personal bidet, and a touchscreen remote are features of the Karing. The remote controls preferences for the heated seat, bidet, and air-dryer, and to program custom settings for up to two users. Also includes LED night light and hands-free opening and closing.
www.kohler.com
The Brentwood HET (1.28 gpf) features a pilot-operated anti-siphon fill valve and MagnaFlush high performance flushing technology with a 3-in. flush valve, and an MaP rating of 800 grams.
www.mansfieldplumbing.com
A concrete interceptor might seem like a ‘solid’ solution. But not when ever-widening cracks in the concrete, and its inherent porosity, bring the potential for leakage of waste material into the surrounding area. Why take a chance on concrete? Rockford Separators’ RGI Grease Interceptors and new ROI Oil Interceptors are solid steel and outperform concrete at every level. Available in 17 models with holding capacities up to 10,000 gallons – all with Full Freight Allowed.*
Learn more today. Visit: www.rkfdseparators.com.
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Continued on page 26 >>
Mansfield Brentwood HET
PRODUCT SHOWCASE Moen Wynford Faucet The Wynford single-handle lavatory faucet features the 1255® Duralast® cartridge, a state-of-the-art ceramic-disc cartridge that provides a consistently smooth handle feel for the life of the faucet. It is flow-optimized to allow water to flow at 1.5 gpm.
www.moen.com
Moen Velocity Showerhead The Velocity Showerhead features Immersion Technology to provide consistent distribution of water while delivering the water force to effectively rinse soap or shampoo. Immersion channels water through a spoke system delivering equal distribution and force to all of the rainshower’s spray formers.
www.moen.com
Moen M•Bition Commercial Bath Suite Modern styles within the M•Bition line will be available in Fall 2015. These new faucets within the M-Bition line will appeal to facilities that are interested in making a space feel more homelike. Single- and two-handled widespread faucets are designed to handle everything from hard water to heavy use and feature Moen’s Duralast cartridge. Available in a 1.5 gpm model with or without a drain, the faucets are designed to offer both water efficiency and exceptional performance. Coordinates with the M•Dura Modern Showering.
www.moen.com
TOTO Carlyle II Toilet The Carlyle II 1G is a one-piece toilet that features TOTO’s Double Cyclone Technology to deliver ultra high-efficiency flushing using only one gpf. Features two powerful water jets, positioned on each side of the bowl’s interior, which creates significant centrifugal force to deliver powerful cyclonic swirls of water. TOTO’s nano-technology glaze creates an ionized barrier to repel both visible and invisible waste.
www.TOTOusa.com
TOTO Axiom EcoPower Faucet EcoPower faucets’ predetermined flow rate metes out 0.09 gallons per 10-second cycle or 0.5 gallons per minute. Auto-generated electricity powers the faucets’ operation. No need to hard wire them to a building’s electrical system. Daily use to recharge the capacitors is eliminated; TOTO decreased the voltage of the micro-sensor from 5 volts to 3, which requires less energy to operate. Hands must be detected before water is discharged and the flow stops immediately once hands are removed.
www.TOTOusa.com
TOTO Ultra High-Efficiency .125 Gallon Urinal and Flush Valve The Ultra High-Efficiency Urinal and EcoPower Exposed Flush Valve use .125 gpf. EcoPower Sensor Flush Valve uses flowing water to power its electronics, creating a sustainable loop. No need for hard wiring. With as few as 10 uses a day, its backup battery will last up to 19 years. A choice for building owners and facility managers who want to forgo plumbing infrastructure damage and health hazards often associated with waterless-type urinals.
www.TOTOusa.com 26 / The Wisconsin P-H-C Contractor / Fall 2015
Continued on page 28 >>
PRODUCT SHOWCASE Highly efficient HVAC and/or water heater systems are the most widely adopted energy-efficient products/practices by both new single family builders and remodelers, according to SmartMarket report.
A.O. Smith ProMax Direct Vent Gas Water Heater ProMax Direct Vent is outfitted with two-inch foam insulation, with energy factors of up to .60. The ProMax processes up to 55,000 BTUs an hour and is available in 40-, 50-, and 75-gallon capacities. Its patented “eco-friendly” design reduces NOx emissions up to 33%.
www.hotwater.com
A.O. Smith Cyclone® Mxi Commercial Gas Water Heater New modulating process adjusts the burner’s firing rate to a specific demand, which increases energy efficiency and provides lower operating costs. Cyclone Mxi models are all Energy Star-qualified, delivering efficiencies of up to 98%. Lightweight design for ease of installation and helical coil heat exchanger that maximizes heat transfer for optimal service life. I-COMM compatible and network-ready for remote monitoring.
www.hotwater.com
American Standard Heat Pump The AccuComfort variable speed heat pump and air conditioning system features technology to deliver precise and efficient comfort by running heat pumps and air conditioners at the exact speed needed to maintain a home’s ideal temperature. The Platinum 20 heat pump with AccuComfort technology boasts an energy efficiency rating of up to 20 SEER, allowing homeowners to save an average of 38 percent on their energy bills.
www.americanstandardair.com
Bosch Greenstar Boiler Bosch Thermotechnology’s wall-mounted Greenstar gas condensing boiler for residential applications is now available in a floor-standing version for all eight heat inputs (57, 79, 100, 131, 151 MBH) and combi (100, 131, 151 MBH) models. Greenstar floor-standing boilers are fully modulating condensing boilers that are CSA and ASME approved, and have the Energy Star Most Efficient rating of 95%.
www.boschheatingandcooling.com
Bradford White eF Series Ultra-High Efficiency Commercial Water Heaters eF Series ultra-high efficiency water heaters, with thermal efficiencies as high as 99.1%, are equipped with the ICON HD Commercial Control System. The ICON HD is an intelligent integrated control with a digital LCD display that combines temperature control, diagnostic codes, system function, and operation status into a single intuitive control unit. Submerged combustion chamber minimizes radiant heat loss and improves efficiency.
www.bradfordwhite.com 28 / The Wisconsin P-H-C Contractor / Fall 2015
PRODUCT SHOWCASE ecobee 3 Wi-Fi Thermostat Designed for homes with more than one room, the ecobee 3 smarter Wi-Fi thermostats and remote sensors measure temperature and occupancy in multiple locations, resulting in increased comfort and energy savings. The ecobee 3 addresses hot and cold spots in the home and conserves energy to deliver savings immediately after installation, an average of 23% on heating and cooling bills. Compatible with 95% of residential heating and cooling systems in North America and does not require a C-wire when using the included Power Extender Kit. Available at Apple Stores.
www.ecobee.com
Grundfos Heat Exchangers for Commercial HVAC To maximize energy efficiency, Grundfos offers a full range of gasketed and brazed heat exchangers that are ideal for commercial HVAC applications. They feature a wavelike corrugation for the highest heat transfer rates at the lowest pressure drops. Highly resistant to extreme pressures and temperatures, they are gasket-free and maintenance free. Applications include district cooling, cooling towers, free cooling, ice storage, pressure interceptors, and pool heating.
us.grundfos.com
Lennox XC25 Air Conditioner/Heat Pump At SEER 26, the XC25 is Energy-Star rated. The XC25 is also compatible with other Lennox products, like the icomfort™ wi-fi thermostat, the PureAir™ air purification system, and the iharmony™ zoning system. Precise Comfort™ technology allows the system to maintain the temperature at all times to within 0.5 degree of the set temperature, without the constant cycles of warming up and cooling down.
www.lennox.com
Lennox EL296V High-Efficiency Gas Furnace The EL296V uses a variable speed motor that reduces electrical use by two-thirds, compared to a standard motor. Features include an efficiency rating of 96%. Energy Star-qualified. Variable speed technology delivers greater humidity control and consistent airflow for improved comfort and indoor air quality.
www.lennox.com
Lennox SL18XC1 Air Conditioner Efficiency ratings of up to 18.50 SEER. The air conditioner features the Quantum coil, engineered and extensively tested in coastal areas to offer outstanding corrosion resistance in the harshest environments. The system’s lighter weight provides safer handling and faster installs. iComfort®-enabled technology allows the SL18XC1 to exchange information with other Lennox home comfort system components and make adjustments as needed to optimize performance and efficiency.
www.lennox.com Fall 2015 \ The Wisconsin P-H-C Contractor \ 29
News Briefs
// Reed Street Yards - Zurn’s Milwaukee Headquarters Site Construction of a three-story, 52,000 square foot office building to house Zurn Industries in Milwaukee is expected to begin later this fall. The relocation of Zurn Industries from Pennsylvania to Milwaukee was facilitated by $2 million in state tax credits from the Wisconsin Economic Development Corporation (WEDC) to Rexnord Corp., Zurn’s parent company. The official announcement was made by Lt. Gov. Rebecca Kleefisch in July at the Global Water Center. “Reed Street Yards will complement the outstanding work already taking place at the Global Water Center and will further solidify the position of Milwaukee and Wisconsin as a world leader in water technology,” Kleefisch said. Reed Street Yards sits west of the Global Water Center at 247 Freshwater Way. Located on the south bank of the Menomonee River, Reed Street Yards is expected to house more than one million square feet of space and will join the Global Water Center as the physical hub of an international water technology cluster. “Rexnord anticipates continued growth and expansion of our water businesses as we believe Wisconsin and Milwaukee have created an ecosystem for water technology companies to access world class talent, innovation and technology development as well as research partnerships that will help shape and address the world’s water challenges,” said Todd Adams, Rexnord president and CEO.
Todd Adams, Rexnord president and CEO, Milwaukee Mayor Tom Barrett, Lt. Gov. Rebecca Kleefisch, and Dean Amhaus, president and CEO of The Water Council at the announcement of the WEDC investment.
The site of Reed Street Yards in Milwaukee’s Walker’s Point neighborhood.
PHCC-WI: YOUR ONLY SOURCE FOR CODE BOOKS
TM
A Watts Industries, Co.
KD
PHCC-WI is your source for Wisconsin Uniform Plumbing Code Books, Private On-Site Wastewater Treatment System (POWTS) Manuals, Plumbing Design Manuals, and NFPA 13D Manuals. Our code book includes sections and features not available elsewhere, including a hard cover, tabs, and an available update service. WATER TECHNOLOGIES
.
.
If you are in need of a new code book, need to check if your code book is up-to-date, or for advertising opportunities in the Plumbing Code Book and/or POWTS Manual, contact the PHCC-WI office, 888-782-6815 or email mail@phcc-wi.org. *The State of Wisconsin is no longer making the code book available for sale.
30 / The Wisconsin P-H-C Contractor / Fall 2015
We know what contractors want - satisfied customers and products that make it easier to get the job done. The all new Ruud 90%+ Gas Furnace is packed with features to maximize performance and make installation and service easier. It's the most contractor-friendly furnace around. Now that's something to get fired up about!
ENERGY STAR速 4.0 RATED* 4-WAY MULTI - POISE DESIGN 20% QUIETER ** * Furnaces that meet ES 4.0 requirements
Distributed by your local wholesaler
**Than previous furnace.
Minneapolis
St. Paul
Duluth
Detroit Lakes St. Cloud
Brainerd
Sioux Falls
Fargo
Rochester
Eau Claire
Omaha
Wausau
Milwaukee
Madison
Green Bay
(612) 588-7811 (651) 489-8831 (218) 727-6670 (218) 847-9211 (320) 259-6086 (218) 828-4242 (605) 332-3444 (701) 298-3210 (507) 529-1284 (715) 830-1800 (402) 331-6813 (715) 675-2513 (262) 781-1770 (608) 663-0331 (920) 884-9494
www.goodinco.com
Member News
// Credit Card Changes – A Big Deal or Not? Are you familiar with EMV? EMV is a new security protocol that comes out of Europe and the message being delivered by the credit card companies is that you should update your processing equipment. Purchasing new EMV-capable processing technology is not mandatory, so why consider it? To be clear, EMV does not protect your business from stolen cards. A merchant’s liability does not change in that regard. The liability for a stolen card remains where it has always been – with the merchant. Chargebacks will still be the order of the day for contractors who find themselves in this situation. EMV does have some value, however. Let’s say a customer calls for service and after the tech finishes up, the customer tries to use a counterfeit card to pay. In that instance, if EMV technology was used to process the transaction, the contractor would not be liable. The question is really whether or not the risk of a counterfeit charge card is high enough that the purchase of EMV capable equipment can be justified. How many times have you been presented with a counterfeit card? And what’s the likelihood that someone invites you to their home and then uses a counterfeit card? That sure makes it easy to direct the police to the right place!
EMV was designed to address retail operations – in person, on the phone, and over the Internet. By comparison, the service trades are considered low risk in the EMV scenarios. So should you update your equipment? Yes. Should you update immediately? That’s a decision that each business owner will have to consider given their unique circumstances. The main point is that if you don’t change today, it’s not likely the sky will fall. Contractors are operating in a different environment than retailers, so the urgency of the messages out there isn’t really aimed at you. Evaluate the effects and make an informed business decision.
This Wasn’t Supposed To Happen Attorney
Probate
Legacy
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Disability
Heirs
Damage Will
Federated Insurance is here for you before, during, and after a claim. It’s Our Business to Protect Yours
®
Cancer
Visit www.federatedinsurance.com to find a representative near you.
*Not licensed in the states of NH, NJ, and VT. © 2015 Federated Mutual Insurance Company
32 / The Wisconsin P-H-C Contractor / Fall 2015
Plumbing Code Waiver for Certain Religious Sects With the enactment of the 2015-2017 Biennial Budget (2015 WI Act 55), a waiver from certain UDC requirements is available to members of established religious sects whose tenets and beliefs prohibit compliance with those requirements. The following requirements may be waived: 1) Smoke detectors as required under s. 101.645 (3), Stats., and section SPS 321.09; 2) Carbon monoxide detectors as required under s. 101.647 (3), Stats., and section SPS 321.097; and 3) Any electrical or plumbing code requirement imposed under any provision of chs. 10 or 145, Stats., chs. SPS 324 or SPS 325, or under any ordinance of a political subdivision relating to standards for electrical wiring or plumbing in one- and 2-family dwellings. A political entity (city, town, etc.) that issues building permits to work on a one- or 2-family dwelling shall issue a waiver upon receipt of a signed and completed application form if all of the following apply: 1) The political entity has no reason to believe the statements provided by the applicant are untrue; 2) The political subdivision is satisfied the waiver will not result in an unreasonable risk to public health or safety; and 3) The waiver specifies those eligible code requirements with which the applicant is not required to comply. If a political entity finds that one or more conditions for approval are not met, the entity may recommend denial of the waiver. If the municipality recommends denial of the waiver the municipality must submit the application to DSPS along with a description of the reasons for recommending denial. The department will either deny the waiver or issue the waiver to the applicant and notify the political entity of its decision. The application form to be used is attached and will also be available on the department’s website.
D O T H E J O B R I G H T W I T H WAT E R - R I G H T® You’re working hard to make a name for yourself among water pros. Your customers expect quality water — free of undesirable minerals and unwanted contaminants. And you expect a treatment solution that is dependable and long-lasting. Don’t risk your reputation on water treatment products that don’t last! Is your Water-Right?
A Single System Used to Treat Well Water in a Single Pass
A Single System Used to Treat Municipal Water
Sanitizer Plus Series® water treatment systems combine patented self-chlorinating technology with advanced electronics to perform like four units in one!
Impression Series® RC water conditioners deliver clear, soft, odor-free water, and the tank design eliminates the need for two systems by combining two medias into one tank. The activated carbon removes chlorine while the high capacity resin softens the water.
• Removes hardness, iron and manganese • Self-sanitizing system
• Removes hardness
• Perfect for well water
• Removes chlorine and associated odors
• Raises low pH levels
• Softens household water using minimal salt and water
• Reduces iron and sulfur bacteria • Reduces unpleasant tastes and odors
• Unique “mid-plate” design eliminates the need for two tanks
800.777.1426 | water-right.com Fall 2015 \ The Wisconsin P-H-C Contractor \ 33
Member News
\\
Member News
//
$18
million
8,000,000
AMOUNT OF RAIN
100
THOUSAND DOLLARS
25 billion
AMOUNT OF COPPER
By The Numbers
QSC Power Meeting
+ The amount that New York City has spent removing wet wipes from its sewer system since 2010. + The amount of rain, in acre feet, that fell on Texas earlier this summer. Put another way, that’s 37.3 trillion gallons of water, enough to cover the entire state in 8 inches of water. The rains washed away a years-old drought in just days. + The amount of money spent studying the direction that people hang their toilet paper – flap over or flap under. We’d suggest this was a frivolous study if we didn’t find ourselves wanting to know the results of the study: In three out of four houses, the flap is over the top of the roll. + The amount of copper, in feet, that is estimated to have been used in plumbing installations in the U.S. That’s enough to circle the globe four times!
Water tight StructureS Storm Water Quality Vaults Retention Chambers Waste Water Tanks Large Septic Tanks Grease Interceptors Electric Vaults Valve Vaults
1-800-658-9045
info@crestprecastconcrete.com web - www.crestprecastconcrete.com Nationwide Delivery
34 / The Wisconsin P-H-C Contractor / Fall 2015
PHCC-WI members Jeff Kuhn, Dan Callies, Dale Arndt, and Tyler Arndt attended the Quality Service Contractors Power Meeting in Minneapolis in July.
Grand Opening of Hot Water Products New Facility Hot Water Products and its subsidiary AMS Steam Products hosted a Grand Opening and Training Event at its new facility, 7500 N. 181st St., Milwaukee, Aug. 26. Attendees enjoyed live-fire equipment demonstrations of the latest in hydronic, water, steam and solar heating equipment, as well as a pig roast, prizes and giveaways.
Gregory “Jack” Daniels, vice president, and Howard Endres, president, enjoy the Grand Opening event.
Employees and guests at the Grand Opening event donated $1,000 to the Wounded Warrior Project. Holding the check are Kurt Koepp and Tony Schley, HWP/AMS employees and Marine veterans.
PHCC-WI Announces New Business Partner We are happy to welcome WorldPay to our list of business partners providing services to our members and our industry. WorldPay is one of the nation’s largest credit card processing companies and has a solid history of saving contractors money on their credit card transactions. In fact, PHCC-Wisconsin is just one of several PHCC chapters that WorldPay is working with. The benefit for you? They understand your business! Another advantage? Our contact is located here in Wisconsin! Feel free to call Perry Pokrandt, Senior Account Executive, at (715) 272-1246 or email him at perry.pokrandt@worldpay.us.
7150 143rd Ave NW Ramsey, MN 55303 W140N5086 Lilly Rd Menomonee Falls, WI 53051 soderholmrep.com 800.328.9858
PHCC-Wisconsin Requests Code Committee Meeting In a letter to the Department of Safety & Professional Services, PHCC-Wisconsin has formally requested that a Plumbing Code Advisory Committee be appointed and that a meeting be held as soon as possible. Specifically, PHCC-WI has requested that the Department consider two code changes – one that modernizes the code to reflect the use of low-flow fixtures and a second that addresses concerns about the suitability of certain materials used without the approval of the manufacturers of those materials. If you have other ideas about issues that might be raised in a Plumbing Code Advisory Committee meeting, contact the PHCC-WI office at (888) 782-6815 to bring them to our attention.
Market Influence. Customer Value. Fall 2015 \ The Wisconsin P-H-C Contractor \ 35
Member News
\\
Membership
Member Benefits PHCC/MP/HC - Wisconsin Association + Company listing on www.phcc-wi.org
+ Savings on Grandy & Associates Programs for Business
+ Coupons Offering Discounts on Products & Services
Owners/Managers
+ Legislative & Regulatory Representation
+ Networking with Other Contractors
+ Representation on Code and Licensing Councils
+ Networking with Wholesalers and Manufacturers Reps
+ Monthly Newsletter
+ Networking with Business Partners Including Legal, Banking,
+ Discounts on Plumbing Code Books and POWTS Manuals + Discounts on NFPA 13D Manuals and Plumbing Design Manuals
and Accounting Professionals + Access to Federated Insurance Member Programs (Liability, WC, Health, etc.)
+ Discounts on Technical Education Programs (Continuing
+ Retirement Planning Services + Scholarship Programs with Preferences for Member-
Education) + Discounts on Business Education Programs
Sponsored Applicants
11 Able Distributing www.ablewi.com
7
10 Auer Steel www.auersteel.com
9* Metropolitan Industries www.metropolitanind.com
39 Bradford White www.bradfordwhite.com
6
34 Burton-Anderson & Associates www.burton-anderson.com
Jim Murray Inc. www.jimmurrayinc.com
Mid-State Supply www.mssupply.com
34 Crest Precast, Inc. www.crestprecastconcrete.com
27 Plumbing Creations Company 262-349-0744 30 Process & Mechanical Systems Inc. www.pmsireps.com
40 DSG/W.A. Roosevelt www.dakotasupplygroup.com
23 Proficient H2O 608-849-0907
32 Federated Insurance www.federatedinsurance.com
24 Rockford Separators 25 www.rkfdseparators.com
19 Ferguson www.ferguson.com 2
First Supply www.1supply.com
5
Rundle-Spence www.rundle-spence.com
35 Soderholm & Associates www.soderholmrep.com
31 Goodin Company www.goodinco.com
17 T & S Brass www.tsbrass.com
16 Hot Water Products Inc. www.HotWaterProducts.com
33 Water-Right www.water-right.com
13 Hydro-Flo Products, Inc. www.hydro-flo.com
36 / The Wisconsin P-H-C Contractor / Fall 2015
*insert
// CALENDAR OF EVENTS
// Fall 2015 ADVERTISER INDEX
Advertiser Index
+ Discounts on Annual Convention
2015 Sept 30 Oct 2 Oct 23
PHCC Convention (CONNECT 2015) Hollywood, Fla. Northwest Wisconsin Plumbing Seminar Eau Claire
2016 Feb 5
Plumbing Seminar Janesville
Feb 18
Plumbing Seminar Tomah
March 16-19
QSC Power Meeting Daytona Beach, Fla.
April 8
Plumbing Seminar Oak Creek
Sept 23
Plumbing Seminar Green Bay
Oct 12-14
PHCC Convention (CONNECT 2016) San Antonio
Oct 23
Plumbing Seminar Eau Claire
Nov 11
Plumbing Seminar Stevens Point/Wausau
2017 March 16-19
PHCC Convention (CONNECT 2017) Milwaukee All dates are subject to change.
Recent Updates Have Been
WISCONSIN PLUMBING CODE BOOK & POWTS COMPONENT MANUALS
Made To The State Code!
Is Your Code Book Up-To-Date? Order A New Book Today! Master Plumbers/Heating & Cooling Contractors of Wisconsin
CODE BOOK contains: • over 350 pages of statutes & rules complete • three ring binder • full 8.5” x 11” pages • tabbed sections for easy reference.
POWTS Component Manuals contain: • all 12 POWTS component manuals • three ring binder • full 8.5” x 11” pages • tabbed sections for easy reference.
Sponsored by: PHCC Wisconsin Association & Master Plumbers/Heating & Cooling Contractors of Wisconsin Call (888) 782-6815 for details regarding the code book or answers to your code book questions. Prices include Shipping & Handling: _____MEMBER
CODE BOOK ONLY
$50.00 EACH ____________
_____MEMBER
CODE BOOK WITH 1 YEAR UPDATE SERVICE
$85.00 EACH ____________
_____MEMBER
1 YEAR UPDATE SERVICE
$37.00 EACH ____________
_____MEMBER
POWTS COMPONENT MANUALS
$58.00 EACH ____________
_____MEMBER
NFPA 13D FIRE PROTECTION CODE
$60.00 EACH ____________
_____MEMBER
DESIGN MANUAL
_____NON-MEMBER
CODE BOOK ONLY
_____NON-MEMBER
CODE BOOK WITH 1 YEAR UPDATE SERVICE
_____NON-MEMBER
1 YEAR UPDATE SERVICE
$60.00 EACH ____________
_____NON-MEMBER
POWTS COMPONENT MANUALS
$74.00 EACH ____________
_____NON-MEMBER
NFPA 13D FIRE PROTECTION CODE
$70.00 EACH ____________
_____NON-MEMBER
DESIGN MANUAL
$120.00 EACH ____________ $85.00 EACH ____________ $125.00 EACH ____________
$140.00 EACH ____________
SUBTOTAL ____________
5.6% Sales Tax ____________
TOTAL ____________
NAME _____________________________________________________________________________________________________ COMPANY NAME ___________________________________________________________________________________________ ADDRESS ___________________________________________________________________________________________________ CITY / STATE / ZIP ______________________________________________________________________________________________ PHONE _____________________________________________ EMAIL __________________________________________________ Check enclosed in the amount of $___________________ Payable to “PHCC Wisconsin” Charge: _________ MasterCard _________ Visa _________ American Express _________ Discover Credit Card # _______________________________________Expiration Date ___________ CVC# _________ Name on Card ______________________________________Signature ______________________________________________ Call in your order to (888) 782-6815 ~ Fax to (888) 287-4116 Mail your order to PHCC Wisconsin P.O. Box 833 - Germantown, WI 53022-0833
Fall 2015 \ The Wisconsin P-H-C Contractor \ 37
Membership
Membership Application PHCC Wisconsin Association Master Plumbers/Heating & Cooling Contractors of Wisconsin Contractor (check one):
Master Plumbers/Heating & Cooling Contractors of Wisconsin (State Only) - $295.00 PHCC Wisconsin/National Associations (State & National) - $790.00 (Note: Master Plumbers/Heating & Cooling Contractors of Wisconsin included.)
Industry Partner (Product/Service Provider): PHCC Wisconsin Association/Master Plumbers/Heating & Cooling Contractors of Wisconsin (State Only) - $295.00
Call for new member discounts! 888-782-6815
Payment:
In Full
Semi-Annual* * With the semi-annual option, your credit card will
automatically be charged in two equal payments or, if you pay by check, you will be invoiced in July for the balance of your dues.
Method of Payment:
Check for $___________ enclosed MasterCard (payable to PHCC Wisconsin Association)
Visa
Name ________________________________________________________ Card Number _________________________________________________ Expiration Date _______________________________________________
Master Plumbers/Heating & Cooling Contractors of Wisconsin
Signature ____________________________________________________
Contact Information
Company __________________________________________________________________________________________ Address ____________________________________________________________________________________________ City, State, Zip ______________________________________________________________________________________ Phone _____________________________________________________________________________________________ Fax ________________________________________________________________________________________________ Contact Person ______________________________________________________________________________________ Email* _____________________________________________________________________________________________ Website ____________________________________________________________________________________________ * If you would like additional contacts to receive email communication from PHCC/MP/HC, please let us know.
Return this form and payment to: PHCC Wisconsin Association, P.O. Box 833, Germantown, WI 53022 Toll Free: 888-782-6815 • Toll Free Fax: 888-287-4116 • www.phcc-wi.org
38 / The Wisconsin P-H-C Contractor / Fall 2015
Bradford White Magnum Series速 Commercial Water Heaters stand ready
M A D E
I N
for your toughest, most challenging applications. Whether you need gas, electric, or indirect models, Bradford White gives you all the options.
A M E R I C A
Learn more about the entire Bradford White commercial product line that features light duty, medium duty, and heavy duty models in multiple configurations for nearly every application at www.bradfordwhite.com.
Committed to American Manufacturing, Wholesale Distribution, and Professional Installation. www.bradfordwhite.com
Three Promises That Set Us Apart:
Here at DSG, your success is the key to our own. To prove that our focus is squarely on the productivity of our partners, we make three promises to you. Together, they make up DSG’s Customer Service Guarantee.
100% Order Accuracy
You’ll get exactly what you ordered and the peace of mind that comes with it.
2 Business Day Stock Credit
Any time you return a stock item, we’ll issue your credit within two business days, helping your cash flow to stay healthy.
Top
200 Items Always In Stock
If the product you need is on our Top 200 List (which includes many of our most popular electrical, plumbing and HVAC products), you can count on us to have it ready for you when you need it. LA CROSSE MADISON NEW BERLIN PLOVER RICE LAKE
Learn more at dakotasupplygroup.com/csg
800-279-2726 877-252-8739 800-783-5835 800-472-1661 800-962-2759