JULY - AUGUST 2021 by Phenomenal Woman Magazine

AUG 2021

JOWAN SMITH

Founder/CEO, Getting Our Babies to College 101

JENIFER JAY

Founder, Lead Strategist/CEO, Premier Virtual Assistance

YOLANDA M. KING

Assistant Dean for Diversity, Student Affairs, Ursuline College

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Beletu (Belé) Wondwossen Founder / Publisher Shelley M. Shockley Managing Editor

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Writers Shelley M. Shockley Marsha Walker Eastwood Brittany Garrett Rhonda Crowder

Creative Belé Wondwossen Jason Garrett

Cover Story: Rhonda Crowder Photo: Jason Garrett Contributing Writers Rhonda Crowder Michelle Phillips Fay Marianna Marron Letitia Nall Stephanie Phelps Kimberly Smith-Woodford

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©2021 Phenomenal Woman Magazine. All rights reserved ISSN 2330-2534 (Print) ISSN 2330-2550 (Online) Material may not be reproduced in whole or in part in any form of this publication without prior permission from the publisher. Produced and printed in OHIO, USA.

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From the Editor: Shelley M. Shockley

ARE YOU PROTECTING YOUR MENTAL HEALTH? Did you know that we have celebrated National Mental Health Awareness Month in this country for seventy-two years, and yet we still don't take the mental health of Americans seriously.

In this edition we highlight three women who have or are juggling multiple jobs in search of their destiny. Women are bred to believe that you have to juggle the many facets of life and most importantly do it well. That is the job, your spouse or partner, children, cooking, cleaning and your dream vocation.

The lack of concern for the mental health of all citizens has been going on for almost as long. According to the balance, an online site which “makes personal finance easy to understand,” the turning of a blind eye to mental health in this country has been going on since deinstitutionalization, a government policy that moved mental health patients out of state-run institutions and into federally funded community mental health centers. It goes on to report that, “It began in the 1960s as a way to improve the treatment of the mentally ill while also cutting government budgets.”

As each of these women recount, finding time for self has been something they have placed on the backburner, but are now learning to add self-care to their routines.

The effects of deinstitutionalization included discharging roughly 487,000 mentally ill patients from state hospitals, and later the closing of most state hospitals. In 1980, President Carter sought to assist Americans with mental health issues through the Mental Health Systems Act, yet one year later President Ronald Reagan and the 1981 United States Congress repealed most of the Mental Health Systems Act of 1980 (MHSA). So, once again the door was slammed on those in need of help. The global pandemic, racial unrest and an unstable economy pushed the issue of mental health into the mainstream in 2020 and continues this year. If you scroll through the various social media platforms, you will find posts, memes and influencers all talking about mental health and self care. Most recently, the focus has been on two stellar athletes Naomi Osaka and Simone Biles. Each of these young women have removed themselves from major competitions to manage and control their personal mental health. They are both choosing self-care over the glory of their sport. Some of the commentary has been very mean-spirited and downright hateful, which is why I have chosen to ask that you make your self-care and mental health a priority in your life. As busy entrepreneurs, and business professionals managing your careers, families, social clubs and other interests, we often neglect the many stressors in our lives because we are too busy making sure everyone else is okay. The needs of others often trumps our needs. In the course of my life I have found bicycling, photography and reading to be the things that allow me time to distress. The irony of this is I didn't recognize the need to release until I started cycling and understood the wonderful freeing feeling I received after taking a solo ride. Any concerns troubling me as I began the ride were lifted with each rotation. The repetitive nature of this sport helps to ease your stressors. It's not for everyone, but the point is for us all to find something that has a similar effect on your life. 4 ▒ JULY - AUGUST 2021

Jenifer Jay has been working since her early teens, mastering the skills to help her family run their towing business. Around the age of 16 she had learned enough to work as the Office Manager for the family business. The skills she gained in accounting and business were not enough to keep her in the towing business. She changed her path and went into the medical field and that change led her to forming her own business. Her business operates to make other entrepreneurs efficient. The launch began during her tenure with University Hospitals. On the issue of self-care she said, “I am just now taking Self Care important. We must take care of ourselves and create boundaries. Without those boundaries we fail.” Also new to the concept of self-care is Jowan Smith, CEO of Getting Our Babies to College 101. Smith is not only the CEO of this business but has also launched a non-profit, 1000 Ties, which works to prepare young men for the future. As if that were not enough, she is also a successful author working on another book. Managing these two successful ventures equals long days and being constantly on the move. Yet, she also admitted “Honestly, I'm just learning the balance part because I was just going full steam ahead. My body reminded me that sometimes you need to just take some ME TIME. Most people don't know that I live with Lupus so every day is a fight for me.” Our cover story features Yolanda M. King, Assistant Dean of Diversity, Student Affairs at Ursuline College. King manages the day-to-day operations of the Diversity office, provides support services to students, staff, and faculty, plans a variety of multicultural programs, develops program services, supports underrepresented students, and serves as a mediator between students, faculty and staff. She also chairs the diversity, equity and inclusion committee and advises faculty and staff on diversity issues. King finds her joy through music, reading and yoga. All three of these women have worked hard to get to where they are, and the stories are unique and interesting. Check them all out inside the pages of this edition. Another important topic for all adults is after-life decisions, and columnist Marsha Walker-Eastwood has provided an enlightening example of why it is important to have a Will, Living Will and many other documents in place to ensure that your wishes are followed when it is time for you to transition. It is our hope that the contents of this edition will prompt action so that you can live your best life. Until next time.

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ARE YOU PROTECTING YOUR MENTAL HEALTH?

YOLANDA M. KING

Shelley M. Shockley

THE IMPORTANCE OF END-OF- LIFE FINANCIAL PLANNING Marsha Walker Eastwood

CLEVELAND NATIVE SERVES ABOARD NUCLEAR-POWERED AIRCRAFT CARRIER “MIGHTY IKE”

Her tight-knit family - including her grandmother, aunts and cousins - all lived in close proximity. She holds fond memories of good food, playing games, listening to music and being involved in the church. Both her immediate and extended family provided a strong support system then and now.

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FEATURES

PAGE 8 JOWAN SMITH grew up in Cleveland's Hough neighborhood raised by a single mom, with two younger sisters and a very close knit family. “We were raised in the church with all of our cousins and amazing grandparents and the role of education was always stressed at home,” says Smith. “My mom always pushed me to do more. Every time I get an award or reach a new goal her first words are, what's next?” A beneficiary of such a support system, Smith now wants to do the same to an even larger group of her community members.

JENIFER JAY is founder, Lead Strategist/CEO of Premier Virtual Assistance (PVA). Her company has been established “to help entrepreneurs build systems that will automate their income.” PVA puts processes and systems in place to assist clients so they never miss a client communication again. It also bridges the technology gap for the small business owner who will not have the time to figure it out.

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DELICIOUS RECIPES

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THE IMPORTANCE OF END-OF-LIFE FINANCIAL PLANNING

r o c ra s t i n a t i o n , indecision, and selfishness are just a few of the By: Marsha Walker Eastwood, reasons people do not B.S.Ed, MSHSV engage in end-of-life PWM Contributing Writer financial planning. After all, is it not just easier to live life and not worry about what happens after a person is gone? Let someone else take care of all those messy and oftentimes complicated not-so-little estate details. Dying intestate, or without a will can wreak havoc in many ways. A case in point is the story of Jerry and how much you can learn about a person after death. Although Jerry and I were a part of the same family, we never met. We had two or three telephone conversations that were the extent of our relationship. I learned from one of his brothers that he was academically accomplished having graduated from law school and later became an accountant, but never really worked in either field. Instead, he preferred to be a not so well- paid team member for a large and well-known healthcare system. Jerry was found dead in his home approximately three days after his untimely death. This is when the journey of who Jerry really was began. I clearly remember when I received the news of Jerry's death and the immediate call to action. His apartment had to be cleaned, important papers detailing final wishes, life insurance, pensions, and the name(s) of beneficiaries needed to be found as well as the disposition of his car. Neither I nor his brother was prepared for what we found. Upon entering the residence, the pungent and most unwelcome smell of grease and cooked food permeated the air, as dust particles danced in the sunlight. Everything in the kitchen was in disarray. The path to the living room/office was littered with enough “stuff” to fill two apartments the size of that one. Why is this noteworthy? Some of that “stuff” included bank statements, bills and a LOT of unopened mail and other information that drew a financial picture and a social picture of who Jerry really was. We were aware that Jerry had a roommate, and this was obvious by the amount of clothing hanging everywhere. We assumed that she was away and had not been informed of Jerry's passing. We later learned that our assumptions were totally inaccurate. While searching through the ton of “stuff” we learned that the roommate had died several months before, and Jerry refused to remove any evidence of her presence. Everything was just as she left it, littered bedroom, cluttered bathroom, and traces of her hidden throughout the house in the myriad of boxes, shelves, file cabinets and drawers. We quickly pieced together who she was as well. 6 ▒ JULY - AUGUST 2021

We discovered their passions and their struggles, their responsible and irresponsible financial habits. Hundreds and hundreds of dollars spent on cookware, some of which was hidden in dresser drawers along with papers and pictures. We discovered antisocial behavior, and mental and physical health issues. Dusty books, dusty bills, dusty clothing, and vintage family heirlooms surrounded Jerry's favorite chair where first responders discovered his remains. No one thing in any room appeared to be any more or any less valuable than another. The search for the end-of-life documents took an entire month of endless searching and review of every envelope found in desk drawers, on the worktable between the computer modem and the monitor, and a variety of boxes. What we discovered were two cats, several copies of the roommate's death certificate, and her personal communications. What we also discovered was a puzzle with no border. Our search for a will or any other end directives from either occupant came up empty. Now the real time-consuming work began. Like so many other people it appears Jerry considered the creation of a will or any sort of estate planning to be for the wealthy or people who had “something of value” to bequest to others. Jerry died intestate which means he died without a will. It also means that his brother was left with the arduous task of finding and managing the bits and pieces of Jerry's estate. Dying without a Will, will result in creating a probate account in a state court who will decide who gets your assets. In this case that task fell to Jerry's brother who had to create a probate account and become the executor of Jerry's estate. Legal notices will have to be published so that any monetary claims against the estate can be settled. In some situations, this can wreak havoc among family members or a partner who may feel entitled to some part of the estate. As a starting point, Jerry's brother had to create a task list prioritizing things to do. At the top of the list was to start a ledger of expenses associated with the disposition of Jerry's remains by selecting a funeral director and paying for the cremation and several copies of the death certificate. Next, depending on the circumstances, an inventory of personal property should be made. In Jerry's case there was nothing to inventory because aside from family heirloom items which belonged to the entire family, and clothing with no material value, it was almost impossible to determine what belonged to him or his deceased roommate. His car will become part of the estate and his brother will have to obtain a release for a new title from the probate court. Then all expenses related to cleaning out Jerry's apartment including dumpster fees, moving fees and helper fees, as well as any rent due will have to be paid out of pocket by his brother, and reimbursement from the estate only comes after what may range into several months of court delays.

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To determine the financial worth of Jerry's estate, several people and/or organizations had to be contacted beginning with his employer. The employer provided basic information regarding the deceased's pension distribution and beneficiary information on a limited basis. In order to make a determination as to the release of funds, the employer will require a probate account number that includes the appointed executor, in this case Jerry's brother. Next, contact was made with any bank for which a statement was available. Calls to the bank(s) to query the existence of an active account(s) had to be made and once again a probate account number is required. Due to the sheer volume of documents, both relevant and nonrelevant, it was difficult to locate financial information such as investment or brokerage accounts. Each of the financial entities contacted will require a certified copy of the death certificate and a probate account number. This real-life scenario stresses the importance of estate planning. It is not enough to just have a will, it is important to update the beneficiaries of financial accounts such as life insurance, 401k accounts and bank accounts with a POD or payable on death form. In Jerry's case his deceased roommate designated him as the beneficiary of her financial accounts. These assets then became part of Jerry's estate. Designating beneficiaries is the most important part of post-death estate planning. The same amount of diligence should be applied to managing authorizations while you are alive. A durable power of attorney protects your wishes while you are alive. This assignment gives a person you trust the ability to handle your affairs on your behalf whether

you are healthy or disabled. Your attorney-in-fact can be entrusted the responsibility of handling your financial affairs on a limited basis and make decisions in your absence or if you become incapacitated. A power of attorney can be revoked at any time and replaced with a new one to better reflect the responsibilities you wish to entrust in your attorney in fact. A medical power of attorney is one of the most important living designations you can make. Just as the power of attorney grants authority to handle financial affairs in your absence or incapacitation, a medical power of attorney designates a person of trust to make important healthcare decisions when you cannot. The language is extremely specific and outlines exactly what you do and do not want in specific situations such as a DNR (do not resuscitate) order as well as making life saving decisions when you are incapacitated. It is a thoughtless and selfish person who does not create both living and end of life documents. The cost is minimal and doesn't even require an attorney. Documents can be prepared using on-line guides available through any of several sources, and as long as documents are signed and witnessed, they will pass the legal test. Creating an emotionally traumatic situation for a relative or loved one unable to make a lifesaving decision, or amid grieving by having to sort through and figure out how to go forward with end-of-life details is fiscally irresponsible. All puzzles must have borders and when it comes to estate planning, having all the pieces in one place makes putting it together so much easier. n

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Jowan Smith

Founder/CEO, Getting Our Babies to College 101 “My grandmother Peggy Moss was an entrepreneur her whole life and taught me the importance of advocating for yourself. This pushes me to fight for not only my children but all children,” says Jowan Smith, CEO of Getting Our Babies to College 101. Above all and most importantly, “grandma taught us the incredible value in being of service to others.” Her mom and grandma instilled in her the importance of education in one's advancement and life. The late Secretary-General of the United Nations (UN), Kofi Annan once said, “Education is the great equalizer of our time. It gives hope to the hopeless and creates chances for those without.” The role of education in general and higher education in particular can't be underscored enough, hence more needs to be done to engage students to enable them to pursue their education. Cognizant of this fact, Smith is making significant contributions towards this goal through her well crafted initiatives. Phenomenal Woman recently touched base with her to learn more about her works. An author, educator and entrepreneur, Smith grew up in Cleveland's Hough neighborhood, raised by a single mom, with two younger sisters and a very close knit family. “We were raised in the church with all of our cousins and 8 ▒ JULY - AUGUST 2021

amazing grandparents and the role of education was always stressed at home,” says Smith. “My mom always pushed me to do more. Every time I get an award or reach a new goal her first words are, what's next?” A beneficiary of such a support system, Smith now wants to do the same to an even larger group of her community members. Following high school, Smith enrolled in what was then David N. Myers College but after receiving an internship at a local radio station, she left college and worked in the media industry for a few years. Despite the love for her work, she returned to pursue her education, enrolled in Bryant and Stratton College and earned an Associate's degree in Business Administration. Smith then joined Raycom Media in Cleveland where she said, “I had a great career and then the recession hit so I decided it was time to help people which was what was in my heart. I then got a job with the Ohio Department of Jobs & Family Services (ODJFC) and worked there for five years.” At ODJFC, Smith learned in greater detail the challenges faced by families through discussions and interactions that laid the foundation for her future work. After five years of dedicated service, she decided to establish her own firm, Getting Our Babies to College 101 (GOBTC).

When asked what inspired her to establish GOBTC, she said, “I started GOBTC after going through the college preparatory process with my daughter, Tahneye. When my daughter was in middle school, she told me she wanted to attend college. As a student with dyslexia, she struggled a lot but she knew she wanted to go. She was an athlete so I researched and learned about the college prep process, athletics and recruiting, and opportunities for students with disabilities.” The diligent work of Smith in navigating her daughter through this process coupled with proven results pushed neighbors and other parents to seek Smith's assistance. From there she said, “What started as a weekend affair helping parents turned out to be an everyday thing.” In a nutshell, Smith's company GOBTC equips families with the knowledge they need on the post-secondary education process starting in middle school. Describing her company's work, Smith said, “We provide sessions to fit people at all stages of their life from children to college students, to professionals. People should know that GOBTC is a consulting firm for everyone. We provide workshops all over Northeast Ohio to all types of families. We offer great workshops and have adjusted things since the pandemic where we now offer all sessions virtually as well.” Her firm has designed and implemented several programs and delivers sessions for parents, students and other professionals. Some of them include, Proper Scholarship Search, The ABC's of College & Careers, Student Athletes, Budgeting, Adulting, Pitch Perfect, and many other Postsecondary Education Options. In addition to working with a number of students and family members, she currently enjoys a close working relationship with Tri-C Metro and Notre Dame Colleges. Smith concedes that there are challenges in carrying out her work. “One of the biggest challenges for me is letting the schools know about my service. Our workshops are a great tool to help scholars and families. The larger districts are harder because in most situations each school controls their own budget which could mean many meetings to get contracts. With the smaller districts, one person controls

the decision for student and parent activities and resources. That is a big challenge when it comes to programming my activities.” In 2017, she entered the Cleveland Leadership Center Accelerate contest to pitch her idea of a parent leading workshops to teach other parents about how to navigate the college prep process and won in the Education category. Smith's contributions to her community have not been left unnoticed. In addition to being featured in major media outlets in Northeast Ohio, she had the honor of being interviewed by her role model, Leon Bibb. Thanks to her exemplary accomplishments, she has received numerous awards and prizes, including the NCNW Trailblazer Honoree 2019, Radio One Future History Maker 2019, The Soul of Philanthropy Emerging Philanthropist 2019, Cleveland Public Library Drum Major for Change recipient 2020, Cleveland Leadership Center Accelerate Winner 2020, & Phenomenal Woman Award 2020. She was also the CLC Accelerate Education Finalist in 2017, JumpStart Core City Finalist 2018 and Urban League Growth Pitch Plan Finalist in 2019. Smith's work is self fulfilling. She is proud to have witnessed her former trainees graduate from college and lead successful lives. Of this, she said, “My program participants become a part of the GOBTC family. Once we interact, we develop an ongoing relationship. One of my students just graduated from college and now he is a mentor for my nonprofit organization. So we are building a community. Many families call back with updates, graduation pictures, scholarship news, and sometimes they just want to vent about the process. I have even had a family reach out to me to help them navigate the IEP process.” Over the course of her work, Smith has learned a few lessons. “I have learned that transparency is key. People will receive you and your information better. I also learned that it is important to meet people where they are.” Adding, “It's important to take some YOU time, because entrepreneur burnout is real. The one thing I say to myself everyday that keeps me on my toes is – building the brand is key and integrity is mandatory.” Continued on next page ... www.PHENOMENALWOMAN.me ▒ 9

In the spirit of further supporting her community, the relentless Smith established the non-profit 1000 Ties, for young men ages 10-17, with a mission to, “enhance the quality of life for youth by teaching them skills they can use for a lifetime.” The organization implements three major programs, i) Community mentoring, ii) An in school part in partnership with Omega Psi Phi and CMSD, and iii) A community service initiative. Thanks to these programs, young men receive free ties, are taught to tie their ties, and learn important skills to be successful in their education, career and lives. Important skills such as proper verbal and non-verbal communications, putting together an effective interview look, and steps to research and choose a career are taught to young men. 1000 Ties in collaboration with CMSD and local colleges, has also delivered much needed hygiene kits and related materials to needy community members.

To ensure success, she invests a considerable amount of herself and puts in an average of eighteen hours a day towards her three platforms. Unsurprisingly, evaluation of her interventions and feedback she receives from those she interacted with has been incredibly positive. She said, “My clients love working with me and how honest I am about the process and options. It's very common to hear someone say I wish there was a program like this when I was in school or when my older children were in school. Most parents want the best for their children. It's just about helping them find the resources to make that happen.”

Smith's keen interest in writing children's books enabled her to write two books last year and a third one is under publication. She noted, “Just this last year I found my love for writing children's books. All of my books highlight characters of color and they are about real life situations that children face today.”

With such immense responsibilities and very long hours of work, the natural question is how does Smith ensure worklife balance? She said, “Honestly, I'm just learning the balance part because I was just going full steam ahead. My body reminded me that sometimes you need to just take some ME TIME. Most people don't know that I live with Lupus so every day is a fight for me.” She added, “I just love being of service to the families that I make sure I push through. So now I don't work on Sundays (during the day) unless it's for a book reading. I also take one evening a week to just sit and do nothing. So I would say I'm still learning how to balance things.”

While Smith has put in a lot of effort and hard work towards a successful career, she understands she couldn't have achieved this success level and found her passion without a great support mechanism.

Some of the things up next for her include; working on a new book, getting the GOBTC setup as a part of the curriculum in the schools, and taking 1,000 Ties on the road.

In addition to the inspiration she received from immediate family members, she has been lucky to come across excellent mentors who guided and supported her work. Mentors have an influence in optimizing mentees potential and help them overcome challenges. She cited Margaret Bernstein, Director of Advocacy and Community Initiatives at WKYC-TV, for motivating her to finish and publish her first book, the late Joe Young who was a consistent influence, Cal Long from CMSD and Al Grimes, to name a few. She is grateful for the support she received from them.

She wants her community to know that the resource is available and it's here for everyone, and said, “we have a session that fits all stages of life. If you don't see Getting Our Babies to College 101 at your school, talk to your administrators. Let them know you would like these classes offered for your scholars.”

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This phenomenal woman who wears many hats is changing and transforming lives, one step at a time. But her journey has only started and there is more to come. To learn more about these programs visit gobtc101.com or 1000ties.net <

Educate yourself about the history of American racism, privilege and what it means to be anti-racist. Commit to actions that challenge injustice and make everyone feel like they belong, such as challenging biased or racist language when you hear it. Vote in national and local elections to ensure your elected officials share your vision of public safety. Donate to organizations, campaigns and initiatives who are committed to racial justice.

Let’s come together to take action against racism and fight for racial justice for the Black community. Visit lovehasnolabels.com/fightforfreedom

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Jenifer Jay, AIDS SMALL BUSINESSES BY IMPROVING EFFICIENCIES According to a report by the U.S. Small Business Administration (SBA), there are 31.7 million small businesses in the U.S. employing 60.6 million people, or 47.1% of the private workforce. Small businesses accounted for two thirds of net new job creation since 2000 and contribute 43.5 percent of the U.S. GDP. This level of productivity could yield even better results if these businesses improve their modes of operation. These include analyzing factors and inefficiencies that hamper operations and putting in place tailor-made systems that mitigate the problems and help boost revenues. Meet Jenifer Jay, founder, Lead Strategist/CEO of Premier Virtual Assistance (PVA). Her company has been established “to help entrepreneurs build systems that will automate their income.” PVA puts processes and systems in place to assist clients so they never miss a client communication again. It also bridges the technology gap for the small business owner who will not have the time to figure it out. Born and raised in Warrensville Heights, OH, and thanks to her Dad, Jenifer learned early on how to fix things around the house; take apart her bike and put it back together, change a truck tire, and place outriggers on the truck so it wouldn't tip over. She remembers being taught valuable lessons on how to run a business at the age of 14.

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“My family owned a construction company, Jays Boom Trucking. This company for me was a way of life and this is where my education began,” says Jenifer. “For most kids my age, they were out riding bikes and playing. I on the other hand had to write out payroll before I could go outside.” Her parents gave her a series of responsibilities early on. At home, prior to reaching 16, she was taught how to calculate the pay for laborers, how to dispatch, and calculate how many people will be needed for one job based on the job requirements. She also gained knowledge on more advanced paperwork like how to send in reports to the state, Bureau of Worker's Compensation (BWC). Later, Jenifer was able to run an entire office, and was named Office Manager for the family's construction company. She said, “I had field training and learned how to run a field, what safety protocols should be in place for the construction site and what safety protocols should be measured for the trucks, the operators, and the laborers.”

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Remembering her high school accounting teacher, Mr. Alexander, she said “he would help me with learning accounting for the business because in those days there were no computers.” Adding, “we did everything in an accounting journal book and I learned how to write the expenses, debit and credit in the ledger, and balance the checkbook by entering everything into the ledgers for accounting.” Jenifer later developed an interest in the medical field and joined a trade school to become a medical sonographer but a back injury prevented her from completing that career path. After a short break, she joined University Hospitals (UH) and worked as a support assistant in the transplant department, also backing up the kidney, liver and pancreas programs as well. While working at University Hospitals, she earned her degree in information systems from Kaplan University. At University Hospitals, Jay and her manager put together systems, processes and standards of operation to make sure things were organized and structured in their department. They also implemented automation systems using a software system that the department had but was not using in the right manner.

While she enjoyed her work, her deep passion for entrepreneurship inspired her to form her own company. To taste the waters, she took on a few clients working as a virtual assistant in her spare time while still working at UH. Following six years of dedicated service at UH, she transferred to Ursuline College to be assistant to the Dean of the School of Nursing, Patricia Sharpnack. There she provided the necessary support to the dean, faculty, and staff at The Breen School of Nursing in managing their day to day operations. Coupled with a strong drive and determination, Jay's invaluable experiences and a smart entrepreneurial mindset, convinced her to become a full time entrepreneur. Thanks to her excellent planning skills, the transition to becoming a full-fledged entrepreneur was smooth sailing. She said, “My upbringing in the business realm taught me how to run businesses when I didn't even think about it, so I would consistently be asked to help others start their business or to provide business advice to others or business assistance.” This background has been a key factor in successfully managing her company.

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learn various ways and techniques that will help them thrive in the industry. Two programs that she currently participates in include; i) The Morning Meetup, an online mentorship program that enables like-minded individuals to network, or take their businesses to the next level. Through this mentorship group, entrepreneurs from all across the country meet up every morning for a daily meeting from 8 am to 9 am EST to start the day right. ii) MMC, a program crafted to help new and emerging entrepreneurs gain clarity on their one thing. It is also designed to provide the tools needed to operate in the virtual arena in order to grow and scale the business.

Today, Jay's company, Premier Virtual Assistance, has expanded its services to reach more clients. True to its mission, PVA has continued to increase businesses productivity and focus by streamlining workflows using the right technology. The company also takes a systematic approach to specific business related processes, projects, and day to day activities. According to Jay, entrepreneurs always experience uncertainty and should be ready for any challenges that come in their way. She noted, “entrepreneurship is definitely an emotional rollercoaster but the benefits definitely outweigh the risks, hence it’s worth consideration.” This entrepreneur has learned lessons along the way, and stressed, “Don't try to run anyone else's race. I can only be myself and stay true to who I am as a person. What you see is what you get with me. I do not try to be anyone but me.” Jay stressed that additional support is needed for women and minority owned companies to thrive in the entrepreneurial industry. She specifically pointed out 'mindset transformation' as a key factor for ensuring success. To enhance and improve her works, Jay participates in entrepreneurial mentorship programs. She recommends that entrepreneurs make use of such opportunities to 14 ▒ JULY - AUGUST 2021

While Jay worked hard to reach where she is today, she concedes that without the support of family members and good role models, she couldn't have achieved her success level. She credits her success to her father Joseph Jay, saying, “without his training and many lessons learned, I would not be the person I am today or have the work ethic or drive.” Joining her dad in guiding her, was “Tessa Irkalla, who showed me as a black female entrepreneur, we can stand on the same stages as anyone and surpass those constraints, bonds and distrusts.” She is also grateful to David Shands, for “pushing and driving me to be great.” Jay appreciates the exemplary work role models do and encourages all to make use of them to fulfill their true potential. With numerous responsibilities that need close follow-up and lead, Jay balances work-life well. She says, “I am just now taking Self Care important. We must take care of ourselves and create boundaries. Without those boundaries we fail.” The link between early exposure to hard work and good outcomes is well documented and Jay is a proof of it. She continues to enjoy analyzing system processes to make sure they are run as efficiently as possible. Closing out the interview she said, “Developing the right mindset is the most important part of becoming a successful entrepreneur. Stay humble and always surround yourself with those who know more than you.” As for Jay, great things are coming soon, stay tuned. < For more info, visit www.thepremierva.com

If you’re thinking of finishing your high school diploma, you have more support than you realize. Find teachers and free adult education classes near you at FinishYourDiploma.org.

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Ursuline College's YOLANDA M. KING Finds Calling In Higher Education By Rhonda Crowder PWM Contributing Writer

ith her father being in the military, Yolanda M. King - the oldest of two brothers and one sister - was born in Lincoln, Nebraska but grew up on the south side of Akron, Ohio, near the University of Akron - a foreshadowing for the career she's cultivated in higher education. Her tight-knit family - including her grandmother, aunts and cousins - all lived in close proximity. She holds fond memories of good food, playing games, listening to music and being involved in the church. Both her immediate and extended family provided a strong support system then and now. A shy child, going to church where she attended Sunday School as well as sang in the choir and performed Easter speeches helped instill a sense of confidence in her. She credits her mother for instilling in her a love of reading. King, who read countless books as a youth, was always enrolled in a summer reading program through the Akron Public Library. And, at Central Hower High School, King became a straight A, honor roll student. “I tried playing volleyball but decided I need to stick to academics,” says King whose dedication to her studies landed her a life changing opportunity. During her high school years, King was selected to participate in the six-week Upward Bound program, for first generation college students, with a focus on academics, cultural and social development at Western Reserve Boarding School in Hudson, Ohio. There, she attended classes during the day in addition to participating in physical activities such as track, volleyball, and basketball. With swimming being required, she thought it would be a deal breaker because she “sank like a rock,” she says. However, she tried it and overcame her fear of water. The program also exposed her to plays and even took King to her first concert, where she saw The O'Jays and the late Minnie Ripperton perform.

They also had tutoring once a week and college tours. A multi-year student, she started applying for colleges in and out of state during the summer going into her senior year. King recalls an admissions counselor coming to pick her up and drive her to The College of Wooster for a weekend visit. Driving from Akron to Wooster, she saw the farm animals and asked, “where are you taking me?” But, he assured her that Wooster has buildings and sideways. She now laughs at the thought. King ultimately went on to attend the College of Wooster and appreciated the small size yet big community feel because of the care students, faculty and staff provided. She had no idea how her experience there would shape and mold her future career path.

“

I love working on college campuses watching young adults grow and develop, making connections with them, serving as a mentor, lifting them up to their greatness. Every day is a new day and I have a passion for it.

”

King started out majoring in Economics, but discovered she didn't enjoy the subject. She simply lacked passion for it. That caused her to reach back to her love of reading and switch her major to English, which ultimately developed a love for writing. Her desire to learn and her curiosity led her to also minor in Black Studies. Having to write a thesis before graduating, King did hers on Black Leaders of the 60's and what they had in common: they all had been jailed, had similar family backgrounds, and all had degrees. Although it's a little tattered from traveling with her over the course of her career, she still has the paper. Continued on next page... www.PHENOMENALWOMAN.me ▒ 17

“I had a great appreciation for Angela Davis,” she says. King actually met Davis twice, one time in the ladies room of a conference and the other time, they sat next to each other at an event. While on campus at Wooster, King got very involved with social activities and organizations and became the vice president of the Black Student Union. She even worked with other black females to develop a standalone house for women of color to reside in. About eight of them lived there and they hosted programs to suit their interest. This house remains today. Unbeknownst to her, this work laid the groundwork for where she is today. GOING HIGHER As an undergrad, King had no idea what she would do with a degree in English and, quite naturally, thought she would teach. She attended Howard University, where she obtained a Master's Degree in Higher Education and Counseling. Then, life came full circle when she got a chance to work for their Upward Bound program during the summer as a tutor and counselor. “That was an opportunity to give back to a program that gave so much to me,” she says, “and it continued to fuel my interest in higher education, working with young adults.” King found D.C. to be refreshing. “I was around people who looked like me and they were very supportive. I could just focus on academics. I didn't worry about microaggressions. They didn't use the term back then. I could thrive and enjoy the program.” After leaving Howard, she worked as a substitute teacher at a junior high and high school for one year and quickly realized that wasn't for her. From there, she went on to work at Ohio University in an administrative role providing training and working with resident assistants, at the University of Buffalo in residential life (again training, programming and supervising staff), at Worcester Polytechnic Institute in Massachusetts, and then Tufts University where she became Director of Residential Life.

decades, the College has maintained an office of diversity, welcoming and supporting students of all backgrounds.” Welcoming King to her new role, the College's President also said, “We look forward to Ms. King's creative leadership of diversity initiatives that will educate and inspire students, faculty and staff. Ms. King is well positioned to carry forward that legacy of inclusion.”

“I love working in higher education,” King says. “I love working on college campuses watching young adults grow and develop, making connections with them, serving as a mentor, lifting them up to their greatness. Every day is a new day and I have a passion for it.” King finds her work very invigorating and enjoyable. “I think back to economics. I don't know where I was going with that.” She laughs. At Ursuline, King works with a lot of the first generation students. She walks them through the day to day aspects they need to be aware of to sustain college life, such as making sure they have their books, knowing how to read a syllabus and understanding the lay of the land. She also connects them to all of the campus resources. And, most importantly, she's patient with them. She meets with their families as well. “They are partners in the process. I go back to building the sense of community,” she says. King, a first generation college student herself, understands the challenges they face. She recalls how Upward Bound provided her with all the necessary tools to be successful. She recalls taking chemistry class in the summer while most of her peers played, the exposure and having to attend study hall with no TV from 6 to 8 p.m. But, the possibilities college would present, coupled with her joy of learning, and the opportunity to meet new people inspires her to secure higher education for herself. “When working with students, it's important for me to meet them where they are,” says King, who even offers to proofread papers. “I'm happy to do it. I don't see this job as a 9 to 5.” And, she's been fortunate enough to see the fruits of her labor. This summer, a former student acknowledged her as someone who has made a difference in their life while receiving an award. That made King quite emotional.

With some changes in her family, she decided to relocate back to Ohio and has been at Ursuline College, working as assistant dean of diversity, for about 3 years now.

OVERCOMING HURDLES

Ursuline College has been exemplary and is at the forefront for diversity and inclusion efforts. The College's President, Sister Christine De Vinne, OSU, Ph.D. said,“Ursuline College has been committed to inclusive education since its founding in 1871. For almost two

Looking back over the course of her work experiences, being a woman of color and making sure her voice was heard in meetings dominated by men has been the biggest challenge she's had to overcome professionally.

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“There were times when I would share something and they wouldn't hear it but they would repeat it,” says King. To overcome this she had to assert herself by saying, “That's exactly what I said.” But, it took a while to do that, she explains. She learned that, instead of getting mad, she needed to figure out a strategy - one that made her feel comfortable enough to implement. She's since worked with another African American female life coach to hone her professional communication skills. Sure this still happens, she advises other women who find themselves in similar situations to develop relationships with their co-workers. “Grab coffee. Get outside of the workplace. Build rapport. Get feedback,” says King. She attributes her professional success to being open to new opportunities and saying yes even when she might want to say no. Another milestone career goal for King would be to become Dean of Students or VP of Students Affairs, anything that brings her back to working with students. DOING DIVERSITY WORK King now realizes that every position she's held, once she finished her degrees, has always integrated some aspect of diversity. At Ursuline, King manages the day-to-day operations of the Diversity office, provides support services to students, staff, and faculty, plans a variety of multicultural programs, develops program services, supports underrepresented students, and serves as a mediator between students, faculty and staff. She also chairs the diversity, equity and inclusion committee and advises faculty and staff on diversity issues. She believes that diversity offices on college campuses have been effective in terms of helping retain underrepresented students, increasing graduation rates among them and creating a more inclusive environment. She said they are a place where students can go for initial support on predominantly white campuses, they help students get acclimated to the campus, and improve awareness and education around diversity and inclusion issues. “I always say it's important that everyone do their work around it and not just go to a presentation on diversity and think, oh my work is done. When you get

that knowledge, what are the action steps? What are you going to do next to be a part of the community through the inclusion process?” Some of her biggest accomplishments prior to returning to Ohio include creating a large, major student leadership conference and a faculty associate program. Since she's been at Ursuline, she's become a member of the LEAD Diversity Class of 2019 and serves as secretary on the InterReligious Task Force on Central America Board of Trustees. Also, back in 2019, her office presented “A Night of Jazz” with dinner and poetry. They opened it to the larger community. During the pandemic, the office planned a campus-wide collaborative Black History Month program featuring former professional basketball player Lisa Leslie who shared her life story and experiences. Continued on next page...

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Most recently, the Nursing Department secured a grant from S.T.A.R. scholars to develop a program that will prepare a diverse nursing workforce to address health inequities in Greater Cleveland. The program is designed to improve wrap-around support services for undergraduate nursing students from disadvantaged backgrounds with a focus on black students and other students from other underrepresented groups to increase graduation rates and develop a diverse workforce

PHENOMENAL FACTS

King's role, once launched, will be to acclimate students into the support services and provide mentoring. She does think minority students on predominantly white college campuses face some of the same challenges - the slights - she faced as a minority student on a majority white campus. However, the language used to describe it has changed. We now call it microaggression, she says.

Bachelor of Arts degree in English The College of Wooster, Wooster, Ohio

FINDING JOY King remains an avid reader, typically reading several books at a time. When she moved back to Ohio, she brought 25 boxes of books in spite of giving two bins away. She's currently reading Valerie Jarrett's memoir, “Finding My Voice: My Journey to the West Wing and the Path Forward,” “Better, Not Bitter: Living on Purpose in the Pursuit of Racial Justice” by Yusef Salaam, and “Every Day is a Gift” by Tammy Duckworth. Her favorite author is Terri McMillan. King loves music and has a huge collection of albums as well. She describes herself as 'a purist.” She also enjoys Yoga but does better at it in class with others. She loves to walk Ursuline's campus on a nice day and work-out. Plus, she is currently trying to teach herself how to play the bass ukulele. After being in New England for over 20 years, King says it's great to be back in Ohio where she finds the people to be friendlier. Her mother and younger brother still live in Akron while she resides in South Euclid. King attends South Euclid United Church of Christ. King is an auntie to one niece and one great niece. She also considers all the young people she works with on campus her children. “My mother likes to tell me I'm married to my career,” she says. < 20 ▒ JULY - AUGUST 2021

Master of Arts degree in student development in higher education Howard University, Washington, D.C. More than 20 years experience in counseling, mediation, student development, diversity, inclusion and innovation. Tufts University, Boston, Massachusetts;

Served as Director, Residential Life and Learning

Oversaw the day-to-day operations of 41 residence halls serving 3,500 students.

Recruited, trained and managed a staff of 120, and collaborated with University departments to provide programs and services for diverse student needs.

Co-chaired the Student Affairs Professional Development Committee for more than 150 professional colleagues

Served as Associate Director of Residential Services Worcester Polytechnic Institute, Worcester, Massachusetts Gained substantial experience in student affairs Howard University, Ohio University and University at Buffalo.

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Cleveland Native

Seaman Desiree Munguia Serves Aboard Nuclear-Powered Aircraft Carrier “Mighty IKE”

By Lt. Omari Faulkner, Navy Office of Community Outreach A Cleveland native is serving aboard one of the world's largest warships, the U.S. Navy aircraft carrier USS Dwight D. Eisenhower (CVN 69). Seaman Desiree Munguia, a 2017 Strongsville High School graduate, joined the Navy eight months ago. “I joined the Navy to provide more opportunities for my future,” said Munguia. According to Munguia, the values required to succeed in the military are similar to those found in Cleveland. “I learned to always strive for improvement because it's the only way to get where you are trying to go and to meet your goals,” said Munguia. “Mighty IKE” is a nuclear-powered aircraft carrier named for Dwight D. Eisenhower (or “IKE”), one of four 5-star Generals of the Army and a hero of World War II, and would later serve as the 34th President of the United States of America. "President Eisenhower is remembered for his enduring virtues of duty, honor, integrity and decency," said Capt. Paul F. Campagna, commanding officer of USS Dwight D. Eisenhower. "We see these every day in the content of character and quality of work shown by Sailors assigned to Mighty IKE as they keep this city on a ship operating safely.” The Mighty IKE, like each of the Navy's aircraft carriers, represents an enduring investment in America's security. Each carrier is built to provide a formidable response to just about any global crisis. When the air wing is embarked, the ship carries more than 70 fighter attack jets, helicopters and other aircraft, all of which take off from and land aboard the carrier at sea and can provide over the horizon and from the sea combat air power anywhere in the world within 12 days. This inherent flexibility is why aircraft carriers are often the first response to a global crisis and a proven solution for protecting America. “The Mighty IKE crew launches and recovers aircraft at sea every day, and there are thousands of tasks that make this possible," added Campagna. “Whether the 4,500 Sailors on board work to provide power to the ship, repair aircraft, steer IKE through congested waters, prepare over 14,000 meals a day, work in laundry or keep our waste water moving, every job is critical and must be performed well 22 ▒ JULY - AUGUST 2021

Photo by Chief Mass Communication Specialist Jeffery T. Williams

for this ship to execute assigned missions from the Atlantic Ocean to the Indian Ocean and everywhere in between. No other nation can do what we do at the pace we do it, and it is because of the incredible men and women from all over that volunteer to serve and represent the best of our namesake and our country." Homeported in Norfolk, Virginia, Eisenhower is longer than three football fields at 1,092 feet. The ship is 252 feet wide and weighs more than 100,000 tons. It has two pressurized water reactors producing more than 260,000 shaft horsepower that drive four massive propellers at a max speed in excess of 35 mph. Serving in the Navy means Munguia is part of a world that is taking on new importance in America's focus on rebuilding military readiness, strengthening alliances and reforming business practices in support of the National Defense Strategy. “We are vital because we are on water and have a much different viewpoint than other branches of the military,” said Munguia. With more than 90 percent of all trade traveling by sea, and 95 percent of the world's international phone and internet traffic carried through fiber optic cables lying on the ocean floor, Navy officials continue to emphasize that the prosperity and security of the United States is directly linked to a strong and ready Navy. As a member of the U.S. Navy, Munguia as well as other sailors, know they are a part of a service tradition providing unforgettable experiences through leadership development, world affairs and humanitarian assistance. Their efforts will have a lasting effect around the globe and for generations of sailors who will follow. “Serving means everything to me because it has pushed me out of my comfort zone and shapes me every day,” added Munguia. <

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SWEET IDEAS FOR EASY BACK-TO-SCHOOL BREAKFASTS

Sticks There's nothing like a dipper to get kids' attention. A watermelon stick offers a bit of rind to hold onto and a juicy strip of sweet melon that's perfect for dunking in a cup of yogurt or fruit dip. Cutout Cut watermelon into thin slices and use cookie cutters to create a treat that shows off creativity. Watermelon Oat Flour Waffles Yield: 8 waffles Waffles: 1 3/4 1 1/2 1 1/2 4

cup old-fashioned or regular oats cup all-purpose flour tablespoon baking powder teaspoon salt cup watermelon juice cup vegetable oil egg whites nonstick cooking spray

Garnish: 2 cups plain Greek yogurt 3 cups watermelon, diced 1/2 inch fresh mint leaves powdered sugar (optional) honey (optional) Preheat Belgian or regular waffle iron. In blender, process oat flakes into flour. In bowl, mix oat flour, all-purpose flour, baking powder and salt. Mix in watermelon juice and oil. Whip egg whites into stiff peaks and fold into batter.

A healthy breakfast can give your student a boost that lasts all day long. Mornings tend to be rushed, but it's still possible to prepare easy breakfasts that power little learners throughout the school day. Fresh fruit is a breakfast staple, and a nutritious option like watermelon is a sweet way to satisfy hunger (and thirst). As a refreshing ingredient or standalone treat, watermelon includes just 80 calories and no fat. It's an excellent source of vitamin C (25%) and because it's made of 92% water, it's a flavorful way to encourage kids to start a busy day well hydrated. A bowl of watermelon cut into cubes, balls or fun shapes is a winning idea, but you can also think outside the rind with these ways to give watermelon a place at your breakfast table: Ÿ Ÿ Ÿ Ÿ Ÿ

Top a grain-based cereal like corn flakes or oatmeal with bite-size bits. Make Watermelon Donuts for a grab-and-go delight, perfect on hectic mornings. Freeze cubes overnight and use them in place of ice with your favorite smoothie ingredients. Put a twist on a breakfast favorite with these Watermelon Oat Flour Waffles. Add a layer of oat crumble to a bowl of watermelon balls for a savory, satisfying treat.

Get in a school morning groove with more easy breakfast ideas at watermelon.org. Kid-Friendly Cuts It's no secret that kids gravitate toward fun foods. Watermelon is a versatile fruit that offers plenty of serving options that let kids get hands-on and creative. Slices A classic watermelon slice may be basic, but it does have a few tricks up its sleeve. With the rind on, it's an instant finger food with a built-in “handle.” Add a wooden stick for watermelon you can eat like a sucker or pop it in the freezer for a cool way to start the day. Cubes Simple and versatile cubes are a solution for banishing breakfast boredom. You can cube a melon and use them differently every day of the week by eating them on their own, mixing in a fruit salad, layering with other ingredients, blending in a smoothie and more.

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Spray hot waffle iron with nonstick cooking spray. Pour batter into waffle iron and bake 3-4 minutes, or according to waffle iron instructions. Repeat with remaining batter. Garnish waffles with yogurt; watermelon cubes; mint sprigs; powdered sugar, if desired; and honey, if desired.

Watermelon Donuts Servings: 1 2 2 1 9

slices seedless watermelon, 1 1/2 inches thick tablespoons nonfat plain Greek yogurt pinch sugar, vanilla, to taste, slivered almonds

Cut out donut shapes from watermelon slices. Sweeten Greek yogurt with sugar and vanilla, to taste, to create frosting. Frost half of watermelon donuts with half of frosting. Add layer of remaining watermelon donuts and top with remaining frosting. Sprinkle toasted almonds over top and serve.

SWEET AND SAVORY SCHOOL DAY SNACKS As children head back to school and parents work to balance hectic schedules, it can be difficult to maintain a meal plan that doesn't consume too much time. Make your morning meals, lunchbox packing and meal prepping easier by including time-saving hacks like easy-touse ingredients and recipes. For a snack to be enjoyed as a mid-morning treat or afternoon pick-meup, pack these Pine Nut Strawberry Rice Bars in lunchboxes to help boost energy with a sweet-and-savory combination. Or, you can store them in the fridge and keep them at home as a reward after a long day of learning. Find more back-to-school snacking solutions at SuccessRice.com. CHEESY QUINOA BITES Prep time: 15 minutes Cook time: 30 minutes Servings: 12 1 2 2 3/4 1/3 3/4

bag Success Tri-Color Quinoa cups aged cheddar cheese, shredded and divided eggs cup broccoli florets, cooked and finely chopped cup orange bell pepper, finely diced teaspoon salt

Preheat oven to 375 F. Grease 12 muffin cups. Cook quinoa according to package directions; let cool slightly. Stir together quinoa, 1 1/2 cups cheddar cheese, eggs, broccoli, bell pepper and salt. Spoon mixture into prepared muffin cups. Sprinkle remaining cheese over top. Bake 18-20 minutes, or until golden brown and set. Let cool slightly in pan on rack; invert onto rack and let cool completely or serve warm. Substitution: Use finely chopped sun-dried tomatoes, black olives or pickled jalapeno peppers for orange bell pepper, if desired. PINE NUT STRAWBERRY RICE BARS Prep time: 10 minutes Cook time: 25 minutes Yield: 36 bars 1 bag Success White Rice or Brown Rice nonstick cooking spray 3 tablespoons butter, softened 1/3 cup sugar 1/4 cup strawberry jam 2 eggs, beaten 1 teaspoon lemon extract 2 1/2 cups all-purpose flour, sifted 2 teaspoons baking powder 2 teaspoons ground turmeric 1 teaspoon baking soda 1 1/2 cups fresh strawberries, hulled and sliced 1/2 cup unsalted pine nuts, chopped Prepare rice according to package directions. Coat 9-by13-inch baking pan with nonstick cooking spray and set aside. Preheat oven to 350 F. In bowl or electric mixer on medium speed, beat butter, sugar and strawberry jam until thoroughly combined. Add eggs and lemon extract; continue beating until well mixed. In separate bowl, sift flour, baking powder, turmeric and baking soda. Add rice to flour mixture and mix thoroughly. Combine rice mixture with egg mixture. Gently fold in strawberries and nuts. Spread batter in prepared pan. Bake 25 minutes. Remove bars from oven and cool in pan. Once cool, transfer to cutting board and cut into 36 bars. Store in refrigerator. www.PHENOMENALWOMAN.me ▒ 27

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VICE PRESIDENT OF DEVELOPMENT AND PRESIDENT OF TRI-C FOUNDATION, CUYAHOGA COMMUNITY COLLEGE

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Ÿ Go to vaccines.gov Ÿ Text your ZIP code to 438829 Ÿ Call 1-800-232-0233

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GOING THE DISTANCE

FOR OUR

COMMUNITIES. At Dominion East Ohio, going the distance for our customers means more than just delivering safe, affordable natural gas. It means being a positive force in the communities we serve. Our EnergyShare® program has raised $6.8 million and helped more than 70,000 people in Ohio alone. These resources, combined with more than 6,300 volunteer hours from our employees, have benefited organizations as diverse as the American Red Cross, the Boy Scouts of America and the Ohio & Erie Canalway Coalition.