Critical thinking tools for problem solving by Phillips Learning

Critical Thinking & Tools for:

Problem Solving and Decision Making

www.phillipsconsulting.net copyright ÂŠ 2016 Phillips Learning Academy

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Course Overview The ability to think clearly and rationally is important whatever we choose to do. To come up with a creative solution to a problem involves not just having new ideas. Critical thinking plays a crucial role in evaluating new ideas, selecting the best ones and modifying them if necessary. Being able to think well and solve problems systematically is an asset for any career. The new economy especially places increasing demands on flexible intellectual skills, and the ability to analyse information and integrate diverse sources of knowledge in solving problems. Since critical thinking skills are very important in the fast-changing workplace, this training programme is designed to provide delegates with the principles and tools for becoming creative and logical decision makers.

Course Objectives After attending this Critical Thinking & Tools course, delegates will be able to:   

Analyse and break down complex problems using critical thinking tools Understand how to clarify problems for uncovering best solutions among alternatives through the use of principles and tools for becoming creative and logical decision makers Identify and manage the risks associated with making and implementing decisions using logical decision skills.

Who is this Course for? This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators.

Course Details Experience Level Required

• Junior to Senior Levels

Pre-Course Requirement (Optional)

• Not required

Course Fee

• N175,000.00k (call for In-House cost)

Course Requirements

• WIFI enabled laptop equipped with Microsoft Office Suite (PowerPoint, Excel, Viso)

Follow-on Courses

• Strategic Thinking and Decision Making

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Course Outline Day 1

Content Outline Critical Thinking  Defining Thinking  Critical Thinking  Critical Thinking Skills  Thought Process  Barriers to Critical Thinking  Critical Thinking Scenarios  Critical Thinking in Project Management The Rational Approach to Problem Solving (Kepner-Tregoe)  Techniques of Recognizing Problems  Situation Appraisal  Difference Between Causes and Symptoms  The Helicopter Approach  Problem Analysis  Decision Analysis Problem Analysis Supplementary Tools  Root Cause Analysis  The Importance of the 'Why' Question  Ishikawa Fishbone Concept  Assumptions in the Workplace  Pareto Analysis  The Agile Critical Thinking Framework  The RED Model and Business Situation Applications Decision Making Supplementary Tools  Being Decisive and Principles of Decision Making  The How-How Method  Decision Analysis Weighted Worksheet  Consensus Decision Making  The Decision Making Process

Course Delivery Mode At Phillips Learning Academy we adopt the FLIPPED Learning Approach that ensures a well-rounded model to knowledge acquisition and extension. Comprising of games/simulations, role plays, group/team projects, video lectures, audio notes, articles, books, worksheets, assessments and other reading resources. Facilitators create a flexible space in which

Facilitators continually observe i i

The Flipped Learning model deliberately shifts instruction to a

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Course Runs Lagos Jan

Feb

Mar

Apr

May

6-9

Jul

Aug

Sep

Jun

Abuja (call for customised dates) Jan Feb Mar Apr May

Jun

5-8

Oct

Nov

11-14

Dec

Jul

Aug

Sep

Oct

Nov

Dec

5-8

PLA Faculty â&#x20AC;&#x201C; The PLA Advantage PLA courses are led by senior executives, managers, authors, educators, consultants, course developers and even CEOs! PLA is distinguished by the quality of its faculty men and women who are not just skilled platform speakers but industry experts who have achieved success in the corporate world. They are top business practitioners who have been in the trenches and who bring their distinctive insights, practical experience and illuminating personal anecdotes to every PLA course event they lead. Each of our course leaders has been selected from a pool of top candidates, has undergone rigorous PLA training and is periodically evaluated by PLA practice leaders. All bring with them many years of expertise...plus fresh new ideas and perspectives. Our seminar leaders add value to every course not only through our practical, action-oriented presentations but also through the expert advice they offer, personal experience shared and the opportunities throughout the learning event for the one-on-one coaching critical to effective learning. The PLA faculty...is the PLA advantage!

Ways to Register Register Online at www.phillipsconsulting.net/training-registration

+234 (0)803 402 0520 or (0)809 528 2686 for a training consultant

training@phillipsconsulting.net

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